Item B01
Revised 3/99
BOARD OF COUNTY COMMISSIONERS
AGENDA ITEM SUMMARY
Meeting Date: April 21. 2004
Bulk Item: Yes D No XX
Division: Manaoement Services
Department: Technical Services
AGENDA ITEM WORDING: Presentation of Employee of the Month for December 2003 to Hank
Kokenzie. Senior Systems Analyst. for Technical Services
ITEM BACKGROUND: Recoonition prooram established by Monroe County in Section 2-16.6 of
Monroe County Code to recoonize emplovees who demonstrate superior performance and
dedication to their work.
PREVIOUS RELEVANT BOCC ACTION:
CONTRACTIAGREEMENTCHANGES
STAFF RECOMMENDATION: Presentation
TOTAL COST: $50.00 - To purchase $100 BUDGETED: Yes X No D
Savinos Bond
Source of Funds - General Fund - Ad Valorem
COST TO COUNTY: $50.00
REVENUE PRODUCING: Yes D No XX
AMOUNT PER MONTH_
YEAR_
DIVISION DIRECTOR APPROVAL:
DIVISION DIRECTOR NAME:
APPROVED BY: COUNTY ATTY D OMS/PURC
DOCUMENTATION: INCLUDED: XX TO FOLLOW: D NOT REQUIRED: D
DISPOSITION: AGENDA ITEM #: 0 ,
Employee of the Month - Hank Kokenzie - December 2003
Hank Kokenzie was recommended for Employee of the Month by
one of the many employees he assists on a day-to-day basis. He is
always very helpful and pleasant when you need him.
He is always going above and beyond the call of duty and as an
example, during the move from the Public Service Building to the
GA TO building, he assisted the Purchasing Department to get the
system up and running the very next morning after that move.
Equipment was set up and operational.
He promptly handles work orders to solve not only the minor
annoyances that we face, but the very large catastrophic problems
that besiege a system the size of Monroe County's technical
system. This is part of his job, but he does his work with such a
good attitude. He always gets the problem resolved as soon as
possible and lets you know if there is going to be a delay.
Hank Kokenzie started working for Monroe County in December
of 2000 and has been receiving notes of appreciation for his fine
service since that time. They come from both inside and outside
county government. One email of appreciation came from Tom
Tuell after Hank Kokenzie updated meeting dates on the web side.
Tom said" Wow! Now that's customer service. I fear you're
altogether too responsive for government. You'll ruin
government's reputation."
It's a pleasure to honor such a fine employee.