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Item C04 BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Meeting Date: 8-19-2009 Division: _County Administrator Bulk Item: Yes X No Department: Social Services/In-Home Services_ Staff Contact PersonlPhone #: Sheryl GrahamlX451 0 AGENDA ITEM WORDING: Approval of the of the Home and Community Based Case Management Referral Agreement between the Florida Department of Children & Families and the Monroe County Board of County Commissioners (Social Services/In-Home Services Program) for State Fiscal Year (SFY) July 1, 2009 to June 30, 2010. ITEM BACKGROUND: Approval of the Home and Community Based Waiver Case Management Referral Agreement will enable Monroe County In-Home Services to continue providing services to Monroe County's disabled adult population under the Home and Community Based ServicesIMedicaid Waiver program. PREVIOUS RELEVANT BOCC ACTION: Prior approval granted to the Home and Community Based Case Management Referral Agreement (7-1-08 to 6-30-09) on 10-15-08. CONTRACT/AGREEMENT CHANGES: none STAFF RECOMMENDATIONS: Approval TOTAL COST: Approx.$13,000.00_INDIRECT COST: _-O-_BUDGETED: Yes -XNo_ COST TO COUNTY: $0 (No Cash Match Required) SOURCE OF FUNDS: CCDA State Medicaid- Waiver Funds REVENUE PRODUCING: Ye~#.,NO Ul:)uNT PER MONTH Year APPROVED BY: County At X "i1Y11 rurchasing ~Risk Management _X_ Not Required_ DOCUMENTATION: Included X DISPOSITION: AGENDA ITEM # Revised 1/09 MONROE COUNTY BOARD OF COUNTY COMMISSIONERS CONTRACT SUMMARY Contract # Home and Community Based Case Management Referral Agreement 09-10 Effective Date: 7/1/2009 Expiration Date: 06/3012010 Contract PurposelDescription: Approval of Home and Community Based Waiver Case Management Referral Agreement between the Florida Department of Children & Families and the Monroe County Board of County Commissioners (Social Services/In-Home Services Program) for State Fiscal Year (SFY) July 1,2009 to June 30, 2010. Contract with: Florida Department of Children & Families Contract Manager: Sheryl Graham (Name) 4510 (Ext.) Community Services/Stop 1 (Department/Stop #) For BOCC meeting on 8/19/09 Agenda Deadline: 08/04/09 CONTRACT COSTS Total Dollar Value of Contract: approx. $13,000,00 Budgeted? Yes X No Account Codes: Grant: appro x , $ 13,000.00 County Match: $-0- Current Year Portion: $ 125 - 6153709 - Estimated Ongoing Costs: $ (Not included in dollar value above) /yr ADDITIONAL COSTS For: (eg, Maintenance, utilities, ianitorial, salaries, etc) Risk ManaflJent O~B.lPu~a<}i~g '1-17-0~ '":llnleq ') \ \~\ b' Yes Date Out CONTRACT REVIEW Date In Changes Nee~~ Yes ~ '1WJE Division Director Yes County Attorney Yes Comments: OMB Form Revised 2/27/01 MCP #2 ! HlHid,~ O~'IJ<lnmclll of i Cllildfo:n & Fal'tu/i...... ADULT SERVICES HOME AND COMMUNITY BASED WAIVER CASE MANAGEMENT REFERRAL AGREEMENT This Referral Agreement made this I st day of July, 2009, between the Florida Department of Children and Families' (DCF) Circuit 11 Program Office, and Monroe Co. In-Home Services hereinafter referred to as "case management agency", details the responsibilities and the expectations associated with the Medicaid Waiver for State Fiscal Year (SFY) 2009-20 10. The case management agency is a Medicaid Waiver case management agency. This Referral Agreement is in effect from the date of signature, through SFY 2009-2010 for as long as the Medicaid waiver case management agency remains enrolled with the State of Florida's Medicaid fiscal agent. Case management agency noncompliance, nonperformance, or unacceptable performance under this agreement may require a corrective action plan addressing the problems identified by state agency Quality Assurance Reviews. Failure of case management agencies to adhere to the Department of Children and Families' . guidance on eligibility and referral for services may result in recoupment of program funds or case management agency dis-enrollment as a Medicaid Waiver program case management agency. ... The purpose of this agreement is to enable eligible disabled adult participants to receive case management services from qualified case management agencies with oversight of the quality of care by the Florida Department of Children and Families' Circuit I I Program Office and the Medicaid Waiver Specialist employed by the Department of Elder Affairs (DOEA). These services are authorized in order that the participant may remain in the least restrictive setting and avoid or delay nursing home placement. Services and care are to be furnished in a way that fosters the independence of each participant and facilitates an increased functional capacity, All parties agree that routines of care provision and service delivery must be consumer-driven to the maximum extent possible. All parties agree to and will treat each participant with dignity and respect. 1. Objectives A. To maintain a climate of cooperation and consultation with and between agencies, in order to achieve maximum efficiency and effectiveness. B. To participate together by means of shared information in the development and expansion of services. C, To promote programs and activities designed to prevent the premature institutionalization of disabled adults. D, To provide teclmical assistance to and consultation between agencies on matters pertaining to actual service delivery and share appropriate assessment information and care plans to avoid duplication, E. To establish an effective working relationship between the case management agency, the service case management agency, and the [<,Iorida Department of Children and Farnilies; the case management agency being responsible for the development of care plans and authorization of services avai lable under the waiver, the case management agency being responsible for the direct provision of those services to consumers served under the waiver program, and the Department being responsihle for management and oversight of the waiver 1 , ... program. II. Under this Agreement, the Circuit (Regional) Program Office agrees to the following: A. To provide technical assistance and training to the case management agency, B. To provide or to assist the Medicaid Waiver Specialist in providing annual on site monitoring of the case management agency and, when applicable, conduct the same monitoring of circuit DCF staff performing case management activities, using the approved DOEA Medicaid waiver programmatic monitoring tool. C. To monitor and project case management agency expenditures. D. To conduct telephone screenings on all new referrals requesting services through the ADA-HCBS Medicaid waiver within the timeframes set forth in the Adult Services Wait List Policy guidelines, and using the Adult Services Screening for Consideration for Community-Based Programs; CF-AA1 022. E, To accept all Budget Entity Team referrals for face-to face assessments, F, To complete all initial face-to-face assessments on all pre-screened individuals referred by the Budget Entity Team for service consideration and program application, using the Adult Services Client Assessment, CF-AA 3019. G. To maintain an accurate and current active waiver case list. H. To notify, on a timely basis, the Adult Services Central Office budget stafT of all waiver service terminations, service increase requests and atypical monthly expenditure trends with regards to the terms of this Agreement. III. Under this Agreement, the Case Management Agency agrees to the following: A. Adhere to the Department of Children and Families' guidance on eligibility and referral flJ[ services, as established through the Aged and Disabled Adult (ADA) Waiver Handbook policy and the ADA Waiver format 1915(c), B. Assign qualified case managers in accordance with the Aged and Disabled Adult Medicaid Waiver Handbook to provide case management under the Medicaid Home and Community Based Waiver for Aged and Disabled Adults. C. Explain to each individual requesting consideration for ADA-HCBS Medicaid waiver services that the Medicaid waiver program maintains a centralized Waiting List on which the individual will be placed according to his or her score received through the Adult Services Screening for Consideration for Community Based Services. D. Supply all new disabled adult referrals (individuals requesting Aged and Disabled Adult Home and Community Based Waiver services) with the name of a DCF Adult Services counselor and the phone number to the nearest DCF Adult Services unit for the individual to pursue service consideration and program screening, E. Maintain and permit circuit access to: 1. A current and accurate log of all Medicaid waiver claims, activities and payments by individual consumer; 2. A listing of each Medicaid waiver consumer served by full name, Social Security ID and Medicaid ID; 3. Current (within one year) Consumer Care Plans indicating present authorized service(s) and cost analysis by service on each waiver consumer serviced through this 2 contract; and, 4. Cunent log of consumer terminations of service (if applicable) with cost analysis of the terminated consumer's unexpended care plan budget dak of termination and reason for tenl1ination. F, Develop and imdement the Plan of Care, ',vhich must be signed by the COnSiJmer, that sDecificallyoutlInes: 1. Cj le consumer's health conditions ard tremments; 2, Challenges and impediments to the consumds daily living functionality identified by the assessmeLt and to be addressed with the Plan of Care; 3. Service(s) authorized; 4. The frequency and intensity of the arranged service interventions; 5, Service gaps; 6. Expected outcomes to be achieved; 7. Cost analysis. by service, of those service units authorized for consumer delivery; and, 8. The fom1al and informal support persons (agencies) responsible for delivering both the DCF funded services authorized by the case manager and all other non-DCF funded services, G, Re-evaluate the Plan of Care at least every six months. H. Mmimally reassess the client annually or more often if significant changes in the clienl's situation warrant, with the Adult Services Client Assessment Instrument and amend the Plan of Care accordingly. Make the required changes to authorized services and/or service case management agencies as needed. 1. Adhere to the policies and procedures as outlined in the following manuals published by the Agency for Health Care Administration: Aged and Disabled Adult Waiver Guidelines and the Medicaid Case management agency Reimbursement Handbook (Non- Institutional 081), including any and all attachments or updates. J. Provide to the Agency for Health Care Administration, by the 15th of each month, a completed Case management agency Monthly Report Form, CF-AA 1119, which is a detailed expenditure repc)li showing the number of clients served, defined units and type of services provided, cost of each service unit, number of units of service provided, totaled monthly cost of services delivered, and a year to date total cost of services delivered. This report will also include the number of active clients at the beginning of the month, t~ le number added and deleted during the month, and the final count at the end of the month. K. Refer clients to the qualified direct service case management agency as selected hy the client, whenever reasonable and possible:. L. Issue written service authorizations to subcontracted service case management agencies with at least 24 hours notice. The authorization will contain at a minimum: 1. Client's name; 2. Client's adrlress (with directions ifnot easily accessible); 3. Pertinent information regarding client's health or disabilities and living situation; and, 4. Detailed service description including frequency, duration and specific tasks to be performed. M, Evaluate quality of services and service documentation by the subcontracted service case management agency, 3 l'<. Hold the Department of Children and Families hannkss from fil13ncial responsibility for .3ervice cJalms'ound out of comr:;liance if they are the result of a failure by the case managflnent agency to updak, rene\v, or teminat..: a client C:.ire pL:m or service authorization, O. Perform semi-annual administrative monitoring of :';llbcontracted senrice case management agencies for adherence to illlthorizedcare pLms and authori::>:ecl reimbursement rates. P. Develop and implement a policy to ensure that its employees, board members, (me! mancli:!:ement will avoid any conflict of interest or the appearance of a conflict of interest when disbursing or using the funds described in this agreement or when contracting with another entity which will be paid by the funds described in this agreement. A COIhlict of interest includes, but is not limited to, receiving, or agreeing to receive, a direct or indirect benefit, or anything of value from a service case management agency, consumer, vendor, or any person wishing to benefit from the use or disbursement of funds. To avoid a conflict of interest, the case management agency must ensure that all case management agency staff, volunteers, and board members bound by this service agreement make a disclosure to the undersigned case management agency of any relationship which may be a conflict of interest, within thirty (30) days of original appointment or placement on a board, or if the individual is serving as an incumbent, within thirty (30) days ofth~ commencement of the COIll ract. Q. Follow-up with the undersigned on all billing errors identified by the Agency for Health Care Administration and/or the Circuit DCF office to ensure that all void or adjustment claims are submitted no later than 45 days after each billing error has been identified by either party. Any case management agency error not adjusted or voided within 45 days may be adjusted or voided by the Agency for Health Care Administration or Florida Department of Children and Families' Circuit Program Office. The case management agency's refusal to adjust or void erroneous claims will result in termination of this agreement. R. Ifrequired by45 CFRParts 160,162, and 164, the f{)llowingprovisions shall apply [45 CFR 164.504(e)(2)(ii)]: (a) The case management agency hereby agrees not to use or disclose protected health information (PHI) except as permitted or required by this Agreement, state or federal law, (b) The case management agency agrees to use appropriate safeguards to prevent LIse or disclosure of PHI other than as provided for by this Agreement or applicable law, (c) The case management agency agrees to report to the department any use or disclosure of the information not provided for by this Agreement or applicable law. (d) The case management agency hereby assures the department that if any PHI received from the department, or received by the case management agency on the 4 department's bchalt~ is furnished to case managemellt agency's subcontractors or agents in the performance of tasks requireJ by this Agreemenl, that those subcontractors or agents must first have agreed to the same restrictions :md conditions that apply to the case managenlcnt agency with respect to such information, (f') The case management agency agrees to make PHI avaihble in. accordance with 45 C,F,R. 164.524, (t) The case management agency agre.:s to make PHI available for amendment and to incorporate any amendments to PHI in accordance with 45 C.F,R. 164.526, (g) The case management agency agrees to make available the information rtluired to provide an accounting of disclosures in accordance with 45 C.F.R. 164.528. (h) The case management agency agrees to make its internal practices, books and records relating to the use and disclosure of PHI received from the department or created or received by the case management agency on behalf of the department available for purposes of determining thp. case manager's complianc~ with these assurances, (i) The case management agency agrees [hat at the termination of this Agreement, if feasible and where not inconsistent with other provisions of this Agreement concerning record retention, it will return or destroy all PHI received from the department or received by the case management agency on behalf of the department, that the case management agency still maintains regardless of form. If not feasible, the protections of this Agreement are hereby extended to that PHf which may then be used only for such purposes as make the return or destruction infeasible. U) A violation or breach of any of these assurances shall constitute a material breach of this Agreement. S. Adhere to the Adult Services' Preliminary In-house Procedures for transferring a Medicaid waiver consumer and the consumer's budget from one circuit to another at the consumer's request. IV. Termination In the event this agreement is terminated, the case management agency agrees to subrnit, at the time notice of intent to terminate is delivered, a plan which identifies procedures to ensure services to consumers will not be interrupted or suspended by the termination, A. Termination at Will 5 This agreement rmy be terminated by either party upc n no less than thirty (30) calendar days notice, \vithout cause. unless a lesser time is mutually agreed upon by bOth parties. in \' riting, Said notice shall be delivered hy certified mail. return receipt requested, or in person \\;1[h proof of delivery. 3, Termination for Breach Unless a breach is waived by the Florida Department ofChildr;n and Families in writing or the parties fail to cure the breach within the time specified by the Florida Departnent of Children and Families, the Florida Department of Children and Families may, by written notice' to the parties, terminate the agreement upon no less than twenty-four (24) hours notice. SaidlOtice shal1 be delivered by certified mail, return receipt requested, or in person \"lith proof of delivery. In witness whereof, the parties have caused this 6 page agreement to be executed by their undersigned officials as duly authorized. Florida Department of Children and Families Circuit 11 Program Office Monroe Co, In-Home Services S ignalUre Signature George Neugent Print Name Print Name Mayor Title Title 8-19-09 Date Date I~! ~q :'() -nn;\J i\\'I~>l~ .~ " ::::'; 6 ';If'lrd<2C('~rT'I<!'f'\'t<)/ Ollldren & Famllifl j J ,~ ADULT SERVICES HOJ\lE AND CONL\lUNITY BASED \V AIVER CASE NIANAGE~IENT REFERRAL AGREE~lENT This Referral Agreement made this 1st day of July, 2008, betvveen the Florida Department of Children and Families' (DCF) Circuit 16 Program Office, and '\Ionroe County In-Home Services., hereinafter referred to as "case management agency", details the responsibilities and the expectations associated with the \fedicaid Waiver for State Fiscal Year (SFY) 2008-2009. The case management agency is a ~fedicaid Waiver case management agency. This Referral Agreement is in effect from the date of signature, through SFY 2008-2009 for as long as the Medicaid waiver case management agency remains enrolled with the State of Florida's Medicaid fiscal agent. Case management agency noncompliance, nonperformance, or unacceptable performance under this agreement may require a corrective action plan addressing the problems identified by state agency Quality Assurance Reviews. Failure of case management agencies to adhere to the Department of Children and Families' guidance on eligibility and referral for services may result in recoupment of program funds or case management agency dis-enrollment as a Medicaid Waiver program case management agency, The purpose of this agreement is to enable eligible disabled adult participants to receive case management services from qualified case management agencies with oversight of the quality of care by the Florida Department of Children and Families' Circuit 16 Program Office and the Medicaid Waiver Specialist employed by the Department of Elder Affairs (DOEA). These services are authorized in order that the participant may remain in the least restrictive setting and avoid or delay nursing home placement. Services and care are to be furnished in a way that fosters the independence of each participant and facilitates an increased functional capacity. All parties agree that routines of care provision and service delivery mu~t be consumer-driven to the maximum extent possible. All parties agree to and will treat each participant with dignity and respect. 1. Objectives A. To maintain a climate of cooperation and consultation with and bet\:veen agencies, in order to achieve maximum efficiency and effectiveness. B. To participate together by means of shared information in the development and expansion of services. C. To promote programs and activities designed to prevent the premature institutionalization of disabled adults. 0, To provide technical assistance to and consultation between agencies on matters pertaining to actual service deli" ery and share appropriate assessment information and care plans to avoid duplication. E, To establish an effective working relationship between the case management agency, the service case management agency, and the Florida Department of Children and Families; the ,.:ase management agency being responsible for the developmem of care plans and luthorization of services available under the waiver, the case management agency being '. responSiblcl the direct provision of those services l_~~umers served under the waiver program, and the Department being responsible for management and oversight of the waIver program. II. ('nder this Agreement, the Circuit (Regional) Program Office agrees to the following: A, To provide technical assistance and training to the case management agency. B. To provide or to assist the Yledicaid Waiver Specialist in providing annual on site monitoring of the case management agency and, when applicable, conduct the same monitoring of district DCF staff performing case management activities, using the approved DOEA yledicaid waiver programmatic monitoring tool. C. To monitor and project case management agency expenditures. D. To conduct telephone screenings on all new referrals requesting services through the ADA-HCBS Medicaid waiver within the timeframes set forth in the Adult Services \Vait List Policy guidelines, and using the Adult Services Screening for Consideration for Community-Based Programs. E. To accept all Budget Entity Team referrals for face-to face assessments. F. To complete all initial face-to-face assessments on all pre-screened individuals referred by the Budget Entity Team for service consideration and program application, using the Adult Services Client Assessment, CF-AA 3019. G. To maintain an accurate and current active waiver case list. H. To notifY, on a timely basis, the Adult Services Central Office budget staff of all waiver service terminations, service increase requests and atypical monthly expenditure trends with regards to the terms oftrus Agreement. III. Under this Agreement, the Case Management Agency agrees to the following: A. Adhere to the Department of Children and Families I guidance on eligibility and referral for services, as established through the Aged and Disabled Adult (ADA) Waiver Handbook policy and the ADA Waiver format 1915(c). B, Assign qualified case managers in accordance with the Aged and Disabled Adult :Medicaid Waiver Handbook to provide case management under the Medicaid Home and Community Based Waiver for Aged and Disabled Adults. C, Explain to each individual requesting consideration for ADA-HCBS Medicaid waiver services that the Medicaid waiver program maintains a centralized Waiting List on which the individual will be placed according to his or her score received through the Adult Services Screening for Consideration for Community Based Services. D, Supply all new disabled adult referrals (individuals requesting Aged and Disabled Adult Home and Community Based Waiver services) with the name of a DCF Adult SeIY'ices counselor and the phone number to the nearest DCF Adult Services unit for the individual to pursue service consideration and program screening, E. .'v[aintain and permit district access to: 1, A current and accurate log of all .'vfedicaid waiver claims, activities and payments by individual conswner; 2, A. listing of each .'vfedicaid 'xaiwr consumer served by full name, Social Security ID '1 '. '. )~ J ~ and Medicaid ID; 3. Current (vvithin one year) Consumer Care Plans indicating present authorized service(s) and cost analysis by service on each waiver consumer serviced through this contract; and, 4. Current log of consumer terminations of service (if applicable) with cost analysis of the terminated consumer's unexpended care plan budget, date of termination and reason for termination. F, Develop and implement the Plan of Care, which must be signed by the consumer, that specifically outlines: 1, The consumer's health conditions and treatments; 2. Challenges and impediments to the consumer's daily living functionality identified by the assessment and to be addressed with the Plan of Care; 3. Service(s) authorized; 4, The frequency and intensity of the arranged service interventions; 5. Service gaps; 6, Expected outcomes to be achieved; 7. Cost analysis, by service, of those service units authorized for consumer delivery; and, 8. The formal and informal support persons (agencies) responsible for delivering both the DCF funded services authorized by the case manager and all other non-DCF funded services. G. Reevaluate the Plan of Care at least every six months. H. Minimally reassess the client annually or more often if significant changes in the client's situation warrant, with the Adult Services Client Assessment Instrument and amend the Plan of Care accordingly. Make the required changes to authorized services and/or service case management agencies as needed. 1. Adhere to the policies and procedures as outlined in the following manuals published by the Agency for Health Care Administration: Aged and Disabled Adult Waiver Guidelines and the Medicaid Case management agency Reimbursement Handbook (Non-Institutional 081), including any and all attachments or updates. 1. Provide to the Agency for Health Care Administration, by the 15th of each month, a completed Case management agency Monthly Report Form, CF-AA 1119, which is a detailed expenditure report showing the number of clients served, defined units and type of services provided, cost of each service unit, number of units of service provided, totaled monthly cost of services delivered, and a year to date total cost of services delivered. This report \vill also include the number of active clients at the beginning of the month, the number added and deleted during the month, and the tinal count at the end of the month. K. Refer clients to the qualitied direct service case management agency as selected by the client, '.'Yhenever reasonable and possible, L. Issue \\Titten service authorizations to subcontracted service case management agencies with at least 24 hours notice, [he authorization will contain at a minimum: 1, Client's name; 2, Client's address (with directions ifnot easily accessible); 3. Pertinent information regarding client's health or disabilitieslr:d living situatIOn; 3.nd, 3 I ~) 4, Detailed service description including frequency, duration and specific tasks to be performed. ~1. Evaluate quality of services and service documentation by the subcontracted service case management agency. X Hold the Department of Children and Families harmless from financial responsibility for service claims found out of compliance if they are the result of a failure by the case management agency to update, renew, or terminate a client care plan or service authorization. O. Perform semi-annual administrative monitoring of subcontracted service case management agencies for adherence to authorized care plans and authorized reimbursement rates. P. Develop and implement a policy to ensure that its employees, board members, and management \\<111 avoid any conflict of interest or the appearance of a conflict of interest when disbursing or using the funds described in this agreement or when contracting with another entity which will be paid by the funds described in this agreement. A conflict of interest includes, but is not limited to, receiving, or agreeing to receive, a direct or indirect benefit, or anything of value from a service case management agency, consumer, vendor, or any person wishing to benefit from the use or disbursement of funds, To avoid a conflict of interest, the case management agency must ensure that all case management agency staff, volunteers, and board members bound by this service agreement make a disclosure to the undersigned case management agency of any relationship which may be a conflict of interest, within thirty (30) days of original appointment or placement on a board, or if the individual is serving as an incumbent, within thirty (30) days of the commencement of the contract. Q. Follow-up with the undersigned on all billing errors identified by the Agency for Health Care Administration and/or the district DCF office to ensure that all void or adjustment claims are submitted no later than 45 days after each billing error has been identified by either party. Any case management agency error not adjusted or voided within 45 days may be adjusted or voided by the Agency for Health Care Administration or Florida Department of Children and Families' District Program Office. The case management agency's refusal to adjust or void erroneous claims will result in termination of this agreement. R. If required by 45 CFR Parts 160, 162, and 164, the following provisions shall apply [45 CFR 1 64.504(e)(2)(ii)]: (a) The case management agency hereby agrees not to use or disclose protected health information (PHI) except as permitted or required by this Agreement, state or federal law, Ib) The case management agency agrees to use appropriate safeguards to prevent use or disclosure of PHI other than as provided for by this Agreement or applicable law. Ie) The case management agency agrees to report to the department any use or -+ ; j) disclosure of the information not provided for by this Agreement or applicable law. (d) The case management agency hereby assures the department that if any PHI received from the department, or received by the case management agency on the department's behalf, is furnished to case management agency's subcontractors or agents in the performance of tasks required by this Agreement, that those subcontractors or agents must first have agreed to the same restrictions and conditions that apply to the case management agency with respect to such information. (e) The case management agency agrees to make PHI available in accordance \vith 45 C,F.R. 164.524. (f) The case management agency agrees to make PHI available for amendment and to incorporate any amendments to PHI in accordance with 45 C.F.R. 164.526. (g) The case management agency agrees to make available the information required to provide an accounting of disclosures in accordance with 45 C.F.R. 164.528. (h) The case management agency agrees to make its internal practices, books and records relating to the use and disclosure of PHI received from the department or created or received by the case management agency on behalf of the department available for purposes of determining the case manager's compliance with these assurances. (i) The case management agency agrees that at the termination of this Agreement, if feasible and where not inconsistent with other provisions of this Agreement concerning record retention, it will return or destroy all PHI received from the department or received by the case management agency on behalf of the department, that the case management agency still maintains regardless of form. If not feasible, the protections of this Agreement are hereby extended to that PHI which may then be used only for such purposes as make the return or destruction infeasible. U) A violation or breach of any of these assurances shall constitute a material breach of this Agreement. S, Adhere to the Adult Services' Preliminary In-house Procedures for transferring a \,[edicaid waiver consumer and the consumer's budget from one district to another at the consumer's req uest. IV, The following services will be delivered by the case management agency in accordance '.vith 'he plan of care or service authorization: .:; } ,.:')....'" --.-.-." " Service A. Case ylanagement under CDC V. Termination In the event this agreement is terminated, the case management agency agrees to submit, at the time notice of intent to terminate is delivered, a plan which identifies procedures to ensure services to consumers will not be interrupted or suspended by the termination. A. Termination at Will This agreement may be terminated by either party upon no less than thirty (30) calendar days notice, without cause, unless a lesser time is mutually agreed upon by both parties, in writing, Said notice shall be delivered by certified mail, rerum receipt requested, or in person with proof of delivery. B. Termination for Breach Unless a breach is waived by the Florida Department of Children and Families in writing or the parties fail to cure the breach within the time specified by the Florida Department of Children and Families, the Florida Department of Children and Families may, by written notice to the parties, terminate the agreement upon no less than twenty-four (24) hours notice, Said notice shall be delivered by certified mail, return receipt requested, or in person with proof of delivery. In witness whereof, the parties have caused this 6 page agreement to be executed by their undersigned officials as duly authorized. 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