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Item C22 Revised 3/99 BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Meeting Date: 12/13/00 Division: Community Services Bulk Item: Yes ~ No 0 Department: Library AGENDA ITEM WORDING: Approval of the Library Annual Plan of Service for the Year 2001 ITEM BACKGROUND: The Library Annual Plan of Service is required as a part of the application process to receive the State Aid to Libraries Grant. This plan was discussed and passed by the Library Advisory Board on November 28, 2000, and recommended for BOCC approval. PREVIOUS RELEVANT BOCC ACTION: The Library Annual Plan is approved annually by the BOCC, most recently January 19, 2000.:. STAFF RECOMMENDATION: Approval. TOTAL COST: N.A. BUDGETED: N.A. COST TO COUNTY: N.A. REVENUE PRODUCING: Yes ~ No 0 AMOUNT PER MONTH YEAR Approx. 10% of Library budget APPROVED BY: COUNTY ATTY N.A. OMS/PURCHASING NA RISK MANAGEMENT NA /VJ( DIVISION DIRECTOR APPROVAL: "-~ DIVISION DIRECTOR NAME: ,- DOCUMENTATION: INCLUDED: ~ TO FOllOW: 0 NOT REQUIRED: 0 DISPOSITION: AGENDA ITEM #: j-C2L MONROE COUNTY PUBLIC LIBRARY YEAR 2001 PLAN OF SERVICE INTRODUCTION This plan, like that for the year 2000, is drawn from the five-year plan of service for the Monroe County Public Library System that was originally submitted in 1998. Of course, since that first plan was written, many changes have occurred throughout the library system as well as within the communities we serve, and the plan for the year 2001 is geared to reflect those changes and the concomitant changes in the direction that the library is now facing. OUR CHALLENGE The incorporations of the past few years are having their expected impact on the financial concerns of the County as a whole, and thus, on the library system. Although no additional incorporations have since been formed, the long-term impact of these political entity changes are just beginning to be realized, as the County faces the need for appropriate reductions in budgeting and personnel. Library service, to be sure, is a Countywide benefit, cutting across political borders, but the funding sources from which the library budget is drawn are limited, and the demands on them have not been lessened by these incorporations. Rather than reducing the community call upon library services, these incorporations add to our challenge: new communities are being formed, new needs are being created, and new challenges are being made to the library system as a whole-to work with these new communities, to identify and meet their new needs in a proactive manner, to reach out to them and create new partnerships with them in order to work through the inevitable changes that will be occurring as they develop their own new community characteristics. In the light of these ideas, we look to the coming year with a renewed sense of determination as we rededicate our efforts toward meeting the needs of the citizens of Monroe County. 1 OUR OBJECTIVES To better establish specific goals for the year 2001, we re-examine and re-affirm the system-wide objectives previously developed: 1. The library will provide courteous and efficient service through an adequate number of competent, well-trained and enthusiastic staff, working within mandated budgetary limitations. 2. The library will provide materials, information services and programs that are conveniently accessible and easily used. 3. The library will provide high-interest, popular materials in adequate numbers in a variety of formats for all ages. 4. The library will provide timely and accurate reference and information services. 5. The library will provide materials, programs, and an environment to foster reading for young children and to encourage parents, youth workers, and educators to participate in reading activities with children. 6. The library will make residents and organizations of the community aware of the library's resources and services. 7. The library will provide facilities that are conveniently located in the community, easy to use, comfortable and attractive. 8. The library will manage its resources and functions effectively in order to achieve the service goals within given financial limitations. OUR GOALS FOR THE YEAR 2001 These broad objectives form a basis, in five specific areas, for our goals for the year 2001 : I. We provide collections encompassing a wide range of materials in a variety of formats. Although this goal in itself is unchanging from one year to the next, the way in which it might be met is encountering constant change. While the basic media of print and cassette form the backbone of our collections, electronic media are becoming more and more prevalent, and libraries 2 across the country and around the world are taking note and adapting to these new trends. The electronic book, or e-book, is drawing attention in many areas, and we are looking at ways in which we might be able to introduce this new format to our patrons as well. In the coming year, we hope to participate in a program offered through the Florida State Library which will make a core collection of e-books available to library users throughout the state, so that we might evaluate their impact and desirability for further offerings and expansion of choices. Along with enrichment of the library's collection in itself, increased ease of patron access to the system-wide collection is a primary goal for the coming year. A library web-site, with dial-up access to our central catalog and subscription databases for library users, is essential to the development of our basic services and our efforts to take our part in bridging the information gap. We must bring our services to patrons who cannot themselves come to us-to provide access to information on a 24- hour, 7 -day basis that cannot be provided through our physical sites alone. This goal, this need, brings us to our next pledge. II. We offer our services to the communities through five branches across the Keys. Technology is not a simple, nor an inexpensive commodity. It places new demands on physical settings, on equipment needs, and on staff. Further, it creates ongoing need for replacement of outmoded and/or worn out tools for the transmission of information which is at the heart of our service. The Big Pine Key Branch, which just five years ago was publicized as having too much space and too few books, in the last few months had to sacrifice meeting room space to expand the stack area, due to overcrowded shelves. The tools of technology also take space, and increased use demands even more. Buildings, too, are not self-regenerating, and our library buildings are sadly in need of a planned maintenance program. In the coming year, we will look for ways to expand, to replace, and to maintain our buildings and equipment through charted resource allocation. III. We serve our communities through the efforts of friendly, helpful, knowledgeable staff. The restructuring of County government has been much publicized lately as important to its overall functioning as well as to its financial condition. In the two major restructuring plans suggested so far by County officials, the 3 Library has been represented as vital to the County citizenry and as a major resource for local government. These plans suggest better utilization of the Library as a central tool in the County communication process. This cannot happen without a strong staff development program. The library staff represents a broad spectrum of skills, talents, and interests. They deserve, as do the communities they serve, that these assets be further developed and enriched. In the coming year, we will develop and implement a technology-training program, beginning with staff and expanding to accommodate the public demand. Opportunities will be provided for staff to further their professional skills and abilities through workshops, participation in professional organizations and activities, and inclusion in system-wide projects as well-meeting the needs of library staff is central to meeting the needs of the patrons. The library also recognizes the worth and contributions of volunteers, and will actively recruit and train these valuable assets in the assistance and support of library staff. IV. We work with our communities to become familiar with, and meet, their needs. Changes are inevitable in any growing community, and our libraries must recognize these changes and adapt to them. To this end, we must continue to form partnerships with the community groups around us, and reach out to those whose needs we have not yet fully encompassed. An ongoing program of public information will be continued and enhanced to let our current and our potential users know what we have to offer and how they can share and participate in these benefits. V. We recognize the fact that increasing demands on library services bear increasing costs. Fiscal responsibility is the duty of every public agency, and the library is no exception. We will continue to seek outside sources of funding, both through community partnerships and through grants. The quest for Federal and State-funded grants has become more and more competitive. Our recent efforts have been well rewarded, but the need for outside funds to complement our County funding has expanded with our expanding services. We will pursue, on a constant basis, every feasible source of funds to fulfill our mission. These goals for the coming year are the basis for the objectives stated above, and each of them is intrinsic to our mission. Although these are ongoing concerns, with no tangible point of completion, yet specific measurements are possible, and indeed, important, to check progress, effectiveness, and impact. Such implementation must also include a mechanism wherein corrective 4 measures can be taken where appropriate, and revisions applied where needed. A plan is a living document, after all, and allowances for growth and development, as well as for change, must be intrinsic. OUR RESPONSIBILITY We acknowledge our responsibility to the people of the Monroe County communities. Our promise to them is not only one of service, of access to information. It is also a promise to do our best to meet their changing informational needs in a positive, pro-active and effective manner. Even more, it is our obligation to accomplish this within the constraints of fiscal responsibility. To these ends, we pledge ourselves to the efficient and orderly collection and management of information, in all appropriate media, to educate ourselves in the collecting and management process, and to promote this process within the principles of intellectual freedom. We will involve ourselves in the constant learning process so essential to meeting the challenges presented by today's changing technology, and we will dedicate our abilities to provide a bridge between our community and our profession, to meet the expectations of the people we serve and among whom we live. This is the Monroe County Public Library Plan of Service for the year 2001. 5