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2. 04/14/1999 Special Service Arrangement "~"l,>"~"'" ~~~'i A" ",\\'C"~i" .-?','tlt;_" ,-' c,~."~,~~,, _ ,:(" , Monroe County Expenditure Breakdown Description of Expenditure Total Cost Delivery of ANI/ ALI/SR routing on 70,000. BellSouth access lines @ $ 150 per month per 1,000 access lines for 84 months $ 882,000 BellSouth Installation & Maintenance for 84 months $ 461,753 , Sub Total $ 1,343,753 Discounted Present Value $ 970,875 Positron Equipment Costs $ 936,745 Database creation $ 126,000 I Total Monroe County Project Expenditures $ 2,033,620 Monroe County Down Payment $ 415,000 Balance to Finance $ 1,618,620 Monroe County monthly payment to BSFS $ 23,593 Notes : (1) The BSFS payment is tied to the interest rates in effect at the time of contract (2) The current line count in the County is greater than 70,000 lines, but it's been agreed to hold the previous value during the cutover process, and make the adjustment in January 2,000 to reflect lines in service as of December 31, 1999. Current projection is an increase of $ 1,650 which will be paid directly to BellSouth (3) The down payment will be paid directly to BellSouth and all subsequent payments to BSFS ~ - SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 This project is payable from non-ad valorem revenues only. The funding will come from the 911 Emergency Fund & Surcharges, also know as the 91lEnhancement fund This Special Service Arrangement Agreement ("Agreement") is by and between BellSouth Telecommunications, Inc., a Georgia corporation, d/b/a! BellSouth, ("Company") and Monroe County ("Customer or Subscriber"), and is entered into pursuant to Tariff Section A5 of the General Subscriber Services Tariff. This Agreement is based upon the following terms and conditioiis as well as any Attachment(s) affixed and the appropriate lawfully filed and approved tariffs which are by this reference incorporated herein. 1. Subscriber requests and Company agrees, subject to the terms and conditions herein, to provide the service described in the Attachment(s) at the monthly and nonrecurring rates, chares, and conditions as described in the Attachment(s) ("Service"). The rates, charges, and conditions described in the Attachment(s) are binding upon Company and Subscriber for the duration of this agreement For the purposes of the effectiveness of the terms and conditions contained herein, this Agreement shall become effective upon execution by both parties. For purposes of the detennination of any service period stated herein, said service period shall commence the date upon which installation of the service is completed. 2. Subscriber agrees to subscribe to and Company agrees to provide any additional tariffed services required for the installation of the Service. Subscriber agrees to be responsible for all rates, charges, and conditions for such tariffed services. 3. This Agreement is subject to and controlled by the provisions of Company's or any of its affiliated companies' lawfully filed and approved tariffs, including but not limited to Section A2 of the General Subscriber Services Tariff and NO.2 of the Federal Communications Commision Tariff and shall include all changes to said tariffs as may be made from time to time. All appropriate tariff rates and charges shall be included in the provision of this service. The tariff shall supersede any conflicting provisions of this Agreement., with the exception of the rates and charges herein, in the event any part of this Agreement conflicts with terms and conditions of Company's or any of its affiliated companies' lawfully filed and approved tariffs. 4. This agreement may be subject to the appropriate regulatory approval prior to commencement of installation. Should such regulatory approval be denied, after a proper request by Company, this Agreement shall be null, void, and of no effect. 5. If Subscriber cancels this Agreement prior to the completed installation of the Service, but after .the execution of this Agreement by Subscriber and Company, Subscriber shall pay all reasonable costs incurred in the implementation of this Agreement prior to receipt of written notice of cancellation by Company. Notwithstanding the foregoing, such reasonable costs shall not exceed all costs which would apply if the work in the implementation of this Agreement had been completed by Company. 6. The rates, charges, and conditions described in the Attachment(s) may be based upon information supplied to Company by the Subscriber, including but not limited to forecasts of growth. If so, Subscriber agrees to be bound by the information provided to Company. Should Subscriber fail to meet its forecasted level of service requirements at any time during the term of this Agreement., Subscriber shall pay all reasonable costs associated with its failure to meet its projected service requirements. PRIVATElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION, MAY NOT BE USED OR DISCLOSED OUfSIDE THE BELLSOUfH COMPANIES EXCEPT PURSUANT TO A WRITTEN A,GREEMENT. Page 1 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 7. If Subscriber cancels this Agreement at any time prior to the expiration of the service period set forth in this Agreement, Subscriber shall be responsib~ for all termination charges. Unless otherwise specified by tariff, termination charges are dermed as-altreasonable charges due or remaining as a result of the minimum service period agreed to by Company and Subscriber and set forth in the Attachment(s). +;...:. 8. This Agreement shall be construed in accordance with the laws oftlre State of Florida. 9. Except as otherwise provided in this Agreement, notices required to be given pursuant to this Agreement shall be effective when received, and shall be sufficient if given in writing, hand delivered, or United States mail, postage prepaid, addressed to the appropriate party at the address set forth below. Either party hereto may change the name and address to whom all notices or other documents required under this Agreement must be sent at any time by giving written notice to the other party. Company BellSouth Telecommunications, Inc. Assistant Vice President 6451 N Federal HwylRm 1220 Ftl, FL 33308 Subscriber Monroe County 1 0600 Aviation Blvd Marathon, FL 33050 10. Subscriber may not assign its rights or obligations under this Agreement without the express written consent of Company and only pursuant to the conditions contained in the appropriate tariff. 11. In the event that one or more of the provisions contained in this Agreement or incorporated within by reference shall be invalid, illegal, or unenforceable in any respect under any applicable statute, regulatory requirement or rule of law, then such provisions shall be considered inoperative to the extent of such invalidity, illegality, or unenforceability and tne remainder of this Agreement shall continue in full force and effect. '.-x.., PRIVA TElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITJ"~N.e.GREEMENT. Page 2 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 Option 4 of 4 This rate is valid through: 5/25/99. Estimated service interval following acceptance date: Negotiable weeks. Service description: This Special Service Arrangement provides Installation and Maintenance of Customer provided Positron E911 equipment and other associated software and equipment. This Agreement is for prepayment of eighty-four (84) months. At the end of the 84 month term, this Agreement must be renegotiated. The service interval will be negotiated. IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their duly authorized representatives on the dates set forth below. Accepted by: ;' f , ~~~-I~; ,~~", c ~<; '-::'. ,: :/ , ..-.... "-""~~,~--/ Subscriber: Mon~-:~ ~_~~_ By: \ . - ~. '\ Authorized Signature Title: \'("'\ 0. '--\. Q ( / c \r--. ~ ~ (' 'Y'o. c-.... ,"-. .. .. ~ AnES-r. DANNY L KOLHAGE CLER Jb.~C . \\)u DEPlJlY or;:;': (0y-~ Date: L\ . \. ~ -<; C\ Company: BellSouth Telecommunications, Inc.. By: Authorized Si Ti~slant Vie resident Date: <llff PRIVATE/PROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITTEN AGREEMENT. Page 3 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 Option 4 of 4 RATES AND CHARGES Rate Element -....Non-Recurring: Monthlv Rate USOC 1. Contract Preparation Charge $587.00 $.00 ~1,.;. 2. Install and Maintain Customer provided: $10,509.00 -- $.00 Small ANI! ALl Controller configurable to eight (8) trunks, eight (8) answering positions a) each (Note 1) 3. Install and Maintain Customer provided: $3,360.00 $.00 Positron Redundant Common Control Option a) each (Note 2) 4. Install and Maintain Customer provided: $1,203.00 $.00 Positron Network Interface Module (NIM) a) each 5. Install and Maintain Customer provided: $90.00 $.00 Shelf Universal Upgrade Kit (One may be required per shelf) a) each .f 6. Install and Maintain Customer provided: $90.00 $.00 SIO Universal Upgrade Kit (One may be required per original SIO card.) a) each ':~ PRIVATElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRrmN AGREEMENT. Page 4 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 Option 4 of 4 RATES AND CHARGES Rate Element 7. Install and Maintain Customer provided: COM Universal Upgrade Kit (One may be required per original COM Card.) a) each 8. Install and Maintain Customer provided: NIM Universal Upgrade Kit (One may be required per original NIM card) a) each 9. Install and Maintain Customer provided: Positron Shelf equipped with KSI Unit - first shelf only a) each (Note 3) 10. Install and Maintain Customer provided: Positron Shelf equipped with KSI Unit - shelves 2, 3, 4 and 5 a) each .! (Note 4) II. Install and Maintain Customer provided: Positron Redundancy Package - first shelf only a) each (Note 5) . .-x.... -.... Non-Recurring Monthlv Rate USOC $90.00 $.00 c,.~ $136.00 $.00 $5,012.00 $.00 $4,581.00 $.00 $2,018.00 $.00 PRIVA TElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRllTEN AGREEMENT. Page 50f21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98";'1910-03 Option 4 of 4 RATES AND CHARGES Rate Element -.... Non-Recurring Monthly Rate USOC ,. 12. Install and Maintain Customer provided: $2,659.00 $.00 ~~ Positron Redundancy Package - shelves 2, 3, 4, and 5 a) each (Note 6) 13. Install and Maintain Customer provided: $1,334.00 $.00 Conversion from 4 ft. cabinet to 7 ft. cabinet (Includes cabinet) a) each 14. Install and Maintain Customer provided: $267.00 $.00 Positron Interconnect Panel (4x60) a) each 15. Install and Maintain Customer provided: $1,407.00 $.00 Positron Intelligent Answering Position (lAP) Serial Module #600121/1, EL Display- Desktop #911214 a) each 16. Install and Maintain Customer provided: .! $1,407.00 $.00 Positron Intelligent Answering Position (lAP) Serial Module #600122/1, EL Display - Panel Mount #600215 a) each -: ':-x.o PRIVA TElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITiEN AGREEMENT. Page 6 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 Option 4 of 4 RATES AND CHARGES Rate Element 17. Install and Maintain Customer provided: Positron Intelligent Answering Position (lAP), Control Module #600211, including linel1amp concentrator #600215 - Desktop a) each 18. Install and Maintain Customer provided: Positron Intelligent Answering Position (lAP), Control Module #600213/1, including line/lamp concentrator #600215 - Panel Mount a) each 19. Install and Maintain Customer provided: Positron Intelligent Answering Position (lAP), LinelLamp concentrator #600215 a) each 20. Install and Maintain Customer provided: Positron Line Module, Desktop, 30 buttons #600202 . a) each 21. Install and Maintain Customer provided: Positron Line Module, Panel Mount, 30 buttons #600204/1 a) each ':""X... -.... Non-Recurring Monthlv Rate USOC $1,482.00 $.00 ...~ $1,482.00 $.00 $656.00 $.00 $470.00 $.00 $470.00 $.00 PRIVA TElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRIT"FEN A.GREEMENT. Page 70f21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-,1910-03 Option 4 of 4 RATES AND CHARGES Rate Element -, Non-Recurring Monthlv Rate USOC 22. Install and Maintain Customer provided: $942.00 $.00 ...~ Line Module, Panel Mount, 60 buttons #600204/2 a) each 23. Install and Maintain Customer provided: $507.00 $.00 Positron CAD interface software package #912609 a) each 24. Install and Maintain Customer provided: $64.00 $.00 On Demand ALl Print Option #912607 a) each 25. Install and Maintain Customer provided: $554.00 $.00 Remote ANI! ALl Transfer Option a) each 26. Install and Maintain Customer provided: $362.00 $.00 Universal Position Identifier #912119 a) each .! 27. Install and Maintain Customer provided: $2,372.00 $.00 Single Shelf Power Supply #911130 a) each ..~ PRIVA TElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITTEN AGREEMENT. Page 80f21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 Option 4 of 4 RATES AND CHARGES Rate Element 28. Install and Maintain Customer provided: Intelligent Control Module #9111 09/3B or 911113/2B with CRT (Informer type ALl Display - Desk or Flush mount) a) each 29. Install and Maintain Customer provided: Positron Emergency Call Management Software (ECMS), a) each 30. Install and Maintain Customer provided: Positron Position Controller #600123 a) each 31. Prewired KSU - 25 (Like USOC: KSUR2) a) each 32. Prewired KSU - 50 (Like USOC: KSUR5) .f a) each 33. Prewired KSU - 75 (Like USOC: KSUR7) a) each ,.~ . -.... Non-Recurring Monthlv Rate USOC $1,680.00 $.00 c,~ $3,816.00 $.00 $426.00 $.00 $1,915.00 $.00 $2,783.00 $.00 $3,479.00 $.00 PRIVA TElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRIT'fEN AGREEMENT. Page 90f21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98--l910-03 Option 4 of 4 ..~.. PRIVATElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRIrrt!N AGREEMENT. Page 10 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 Optio'n 4 of 4 RATES AND CHARGES Rate Element -.... Non-Recurring Monthlv Rate USOC 39. Install and Maintain Customer provided: $2,094.00 $.00 'C....:. Power 911 Software - Per Workstation: #913100 Power 911 Workstation Base Software #913150 Power 911 Integrated Call Recorder Quantity: one (1) each 40. Install and Maintain Customer provided: $240.00 $.00 Power 911 Software #913130 SOP Tool Software a) each 41. Install and Maintain Customer provided: $197.00 $.00 Power 911 Software #913135 Premise Information Tool Software a) each 42. Install and Maintain Customer provided: $611.00 $.00 Power 911 Software #913225 Redundant Server Software 43. Install and Maintain Customer provided: $4,159.00 $.00 .f Power 911 Database Server (Required for positions I to 6) Model #914200 a) each .~~.. PRIVATElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITT.E..~ ~GREEMENT. Page II of21 Customer Initials Date PRIVATElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITTEN AGREEMENT. Page 12 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENf Case Number SF98-1910-03 Option 4 of 4 RATES AND CHARGES Rate Element -.... Non-Recurring: Monthly Rate USOC 50. Install and Maintain Customer provided: $12,942.00 $.00 +~ External Data base/CAD Access & FAX Transfer Capabilities a) each (Note 10) 51. Install and Maintain Customer provided: $2,387.00 $.00 Redundant Power Supply (#912151) a) each 52. Power 911 Workstation Computer #914100 $11,004.00 $.00 (To be used for ordering Spare Computer only.) a) each 53. Install and Maintain Customer provided: i $333.00 $.00 Modem- Motorola V.DSV.3225 a) each 54. Install and Maintain Customer provided: $197.00 $,00 Battery Monitor Box (#912150) .f a) each 55. Power 911 Training, per user $277.00 $.00 (1(2 day) 56. Install and Maintain Customer provided: $2,458.00 $.00 One (I) Serial Module 600322/1 and One (1) Control Module 600313/2 ':~. PRIVA TElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WR1TI'EN AGREEMENT. Page 13 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-,1910-03 Option 4 of 4 RATES AND CHARGES Rate Element -.... Non-Recurring Monthlv Rate USOC 57. Install and Maintain Customer provided: $787.00 $.00 ~~ Caller ID Module #600220 a) each 58. Install and Maintain Customer proYided: $12,792.00 $.00 On-site ALl Data base Management - Dual System: Software, Interface, PC's; Training - For up to 75,000 records (See Note 8A for detailed description) 59. Install and Maintain Customer provided: $13,009.00 $.00 On-site ALl Data base Management - Dual System: Software, Interface, PC's; Training - For up to 100,000 records (See Note 88 for detailed description) 60. lAP Colored Lenses (LENS-lAP) $2.00 $.00 a) each 61. Miscellaneous equipment required for $8,016.00 $.00 installation and maintenance (Note II) .f 62. Install and Maintain Customer provided: $375.00 $.00 Positron'1DD Software - #913160 a) each .~ PRIVA TElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITTEN AGREEMENT. Page 14 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 Option 4 of 4 RATES AND CHARGES Rate Element . -.... ,Non-Recurring Monthly Rate USOC 63. Install and Maintain Customer provided: $6,348.00 $.00 -C-~ Positron Database Server #914225 (7-12 Position Server) a) each 64. Install and Maintain Customer provided: $293.00 $.00 Un interruptible Power Supply (UPS) #914410 a) each NOTES: Note I: Rate element includes installation and maintenance of the following Customer provided components: QTY DESCRIPTION I 912105 7' CABINET I 912100/2 LLlOO CHASSIS W/KSI I 91230411X COM MODULE (CPU COMPLEX) I 912306/3 SIG MODULE (R&L SIGNALING MODULE) I 912303/X SIO MODULE (Serial VO for up to 8 local pos.) I 912301/3 AC/DC MODULE (POWER SUPPLY) 2 912305/X NIM MODULES (I per inc<Jming trk, incl MF rec.) I 912604 REMOTE DIAGNOSTICS I 91113511 9AH Battery Backup (Min. 3 hrs for fully eq. shelf) Note 2: Rate element includes installation and maintenance of the following Customer provided components: QTY DESCRIPTION 912304/IX COM MODULE (CPU COMPLEX) 912605 REDUNDANT COM MODULFSOFTW ARE 912306/3 SIG MODULE (R&L SIGNAl:.ING MODULE) PRIVATElPROPRIETARY . CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION, MAY NOT BE U5...ED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITTEN A~REEMENT. Page 15 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-,1910-03 Option 4 of 4 RATES AND CHARGES NOTES: -.... 912303/X SIO MODULE (Serial VO for up to 8 local pas.) 912301/3 AC/DC MODULE (pOWER SUPPLY) <~ Note 3: Rate element includes installation and maintenance of the following Customer provided components: QTY DESCRIPTION 912100/2 SHELF EQ. W/KSI UNIT - 1ST SHELF ONLY 912301/3 AC/DC MODULE 912306/3 SIG MODULE 9123041lC COM MODULE SIO OR MCM/SIO MODULE #912303/3X/6X/7X OR#9123201lA/2C Note 4: Rate element includes installation and maintenance of the following Customer provided components: QTY DESCRIPTION 912100/2 SHELF EQ. W/KSI UNIT - for shelves 2,3,4 and 5 912301/3 AC/DC MODULE 9123041lC COM MODULE SIO MODULE Note 5: Rate element includes installation and maintenance of the following Customer provided components: QTY DESCRIPTION ,f 912301/3 AC/DC MODULE 912306/3 SIG MODULE 912304/1C COM MODULE Note 6: Rate element includes installation and maintenance of the following Customer provided components: QTY DESCRIPTION ._~ PRIVA TElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE SELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITTt'N A'GREEMENT. Page 16 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 Option 4 of 4 RATES AND CHARGES NOTES: -.... 912301/3 AC/DC MODULE 912304/lC COM MODULE ,~ 912303/X SIO MODULE (Serial I/O for up to 8 local pos:) Note 7: Rate element includes installation and maintenance of the following Customer provided components: QTY DESCRIPTION I 1 I 1 I 1 1 I SW-DBT-25 SW-ARI-25 SW-POCI SW-DBA SW-SOI-25 Data base Management Software - Telco ALl Response Dual System Positron Controller Interface Software Data base Management Software - Agency Telco Service Order Interface ALl Data base Management PC ALl Data base Response PC ALl Data base Installation and Training Note 8: Rate element ir.c1udes installation and maintenance of the following Customer provided components: QTY DESCRIPTION 1 I I I I I 1 I SW-DBT-50 SW-ARI-50 SW-POCI SW-DBA SW-SOI-50 Data base Management Software - Telco ALl Response Single System Positron Controller Interface Software Data base Management Software - Agency Telco Service Order Interface ALl Data base ManagemeniPC ALl Data base Response PC ALl Data base Installation & Operator Training Note 8A: Rate element includes installation and maintenance of the following Customer provided components: QTY DESCRIPTION SW-DBT-75 SW-ARI-75 Data base Management SoftWare - Telco ALl Response Single Sys~em ~ ':~ PRIVA TElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE SELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRIT'fSN AGREEMENT. Page 17 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 Option 4 of 4 RATES AND CHARGES NOTES: -.... I I 1 I I 1 SW-POCI SW-DBA SW-SOI-75 Positron Controller Interface Software Data base Management Software - Agency Telco Service Order Interface ALl Data base Management PC ALl Data base Response PC ALl Data base Installation & Operator Training ~~ Note 8B: Rate element includes installation and maintenance of the following Custom~r provided components: QTY DESCRIPTION 1 SW-DBT-I00 Data base Management Software - Telco I SW-ARI-IOO ALl Response Single System 1 SW-POCI Positron Controller Interface Software 1 SW-DBA Data base Management Software - Agency 1 SW-SOI-I00 Telco Service Order Interface I ALl Data base Management PC 1 ALl Data base Response PC I ALl D~ta base Installation & Operator Training Note 9: ON-SITE DATA BASE TRANSPORT FEATURE: The Customer must be a current subscriber of the appropriate Tier for ANI/ALl tariffUSOC 9lJS and must continue that service. This charge for this Rate Ekment is in addition to the tariff USOC. This rate element provides transport of the data. A. Requests for a reloading of data due to the los.~ of or damage to information will require an additional charge equivalent to the start up charge for this service. B. The;: Customer will be responsible for all long distance charges incurred when accessing the data base. C. The following guidelines will be applicable: 1.) The Customer shall limit the use of the data base information to providing emergency response to . -x.. PRIVATE/PROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITr6N AGREEMENT. Page 18 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-1910-03 Optiort 4 of 4 R-\TES AND CHARGES NOTES: -.... E911 calls. 2.) <~ The reproducing, publishing, reselling, disclosing, tampering with,-er allowing access to the data base (for non-published numbers) for any reason other than emergency response purposes is prohibited. 3.) The Customer shall establish a contract which protects subscriber information. 4.) The records may be electronically down loaded for the initial and update information if technically feasible. 5.) The processor shall be secured from outside entry and shall be password protected. 6.) All E911 equipment provided by vendors shall be registered under Part 68 of the Federal Communications Commission's rules governing customer premises equipment. 7.) All E911 equipment must comply with national standards for interfaces of enhanced 911 emergency response systems. 8.) The Company shall not be required to modify its network operations or protocols to accommodate PSAP equipment provided. However, if the Company is required to modify its network in any way to connect the equipment which it is offering to any purchaser, then the Company shall be required to make the same types of modifications to its systems to accommodate the equipment of other sellers at no additional charge to the seller. 9.) Maintenance and repair ofPSAP equipment and seller contact concerning the same i~ the responsibility of the Customer. For the Customer's protection, the Company recommends that their seller is capable of furnishing and will furnish, adequate continuous maintenance, service and repair of the Customer's PSAP equipment. If the Company is not the equipment provider, the Company's responsibility ends at the point of demarcation. Note 10: Rate element includes installation and maintenance of the following Customer provided components: QTY DESCRIPTION 914300 913300 913350 Communications Server Power 911 CAD/Data base Interface Software Power 911 FAX Transfer Software Note II: '~ PRIVATE/PROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION, MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRITT'E~ AGREEMENT, Page 19 of21 Customer Initials Date SPECIAL SERVICE ARRANGEMENT AGREEMENT Case Number SF98-,1910-03 Option 4 of 4 RATES AND CHARGES NOTES: -.... Miscellaneous equipment includes: ~?-=- Two (2) modems to ALl database One (I) ACDR printer and one (I) Maintenance Printer One (1) Demand ALl printer Supervisor terminai (ASCII Terminal) Required 50 pair punch blocks Two (2) modems per remote dedicated data transfer link Two (2) modems for Remote Monitoring and Maintenance Note 12: Rates and charges herein are in addition to applicable tariff rates and charges. Rules and regulations of the tariff apply to this Special Service Arrangement Agreement. END OF ARRANGEMENT AGREEMENT OPTION 4 '-:-i;... PRIVA TElPROPRIETARY CONTAINS PRIVATE AND/OR PROPRIETARY INFORMATION. MAY NOT BE USED OR DISCLOSED OUTSIDE THE BELLSOUTH COMPANIES EXCEPT PURSUANT TO A WRI~N AGREEMENT, Page 20 of21 Customer Initials Date EXHIBIT B3 - (Plantation Key & Ocean Reef) I QTY EQUIPMENT DESCRIPTION (Plantation Key - Primary) 1 Stand Alone on site All database 1 Transport feature enabled to maintain up to 25,000 records 1 ANI/All Controller equipped for 12 trunks. Features include, tandem transfer, remote diagnostics, remote data transfer, demand All print, CAD interface, 4 hour battery backup, and Full Redundancy (ACIDC, SIO, & COM modules) 9 Analog administrative lines terminated on answering devices 2 Power 911 Workstations with backup IAP+ Workstations (30 button) 1 Power 911 database server. Features include incident detailing, audit trail, button bar, integrated call recorder, telephony, external database, number/location identification, message board software, TOO, and standard operating procedures tool enabled. 1 Management Information Software Package Note: The lAP Workstation is reaching maximum capacity and future growth will require a hardware upgrade. I QTY DESCRIPTION (Ocean Reef - Remote) 2 IAP+ Workstations (30 button) along with 2 dedicated voice and 2 (four wire data circuits) from the lifeline serial ports 5 Analog administrative lines terminated on answering devices 2 Express TOO devices