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1st Amendment & Extension 05/20/2009 DANNY L. KOLHAGE CLERK OF THE CIRCUIT COURT DA TE: June 4, 2009 TO: Fire Chief James Callahan Fire-Rescue Department FROM: Camille Dubroff Isabel C. DeSantis, D. C. ~kQ/rV1vO A TTN: At the May 20, 2009, Board of Governor's the following was approved: Extension and Amendment No. 1 between Board of Governors, Fire and Ambulance District 1 of Monroe County, Florida and Advanced Data Processing, Inc. to provide rescue ambulance billing and related professional services extending the term from June 1, 1009 through May 31, 2010, amending Section B2 to amend the time frame that accounts are sent to collection, amending Section B3 to clarify modified payments and settlement requests, amending Section C 1 to clarify re- filing of claims, and amending Section G to add two additional monthly reports. Enclosed is a duplicate original of the above-mentioned for your handling. Should you have any questions please do not hesitate to contact this office. cc: County Attorney Finance File J EXTENSION AND AMENDMENT NUMBER 1 TO THE AGREEMENT BETWEEN MONROE COUNTY, FLORIDA AND ADVANCED DATA PROCESSING, INC. This Extension and Amendment Number 1 ("Amendment 1") is made and entered into this ~ day of June, 2009, by and between Monroe County, Florida, a political subdivision of the State of Florida ("COUNTY") and Advanced Data Processing, Inc., a corporation organized and doing business in the State of Florida ("CONTRACTOR"). WITNESSETH: WHEREAS, the parties hereto entered into an agreement dated April 20, 2005 ("Agreement") to provide rescue ambulance billing and related professional services; and WHEREAS, said Agreement provided an option under Article 1 for the COUNTY to renew the contract for two additional one year terms: and WHEREAS, the COUNTY has elected to exercise said option for the continuation of rescue ambulance billing and related professional services; and WHEREAS, the parties desire to amend Attachment A of the Agreement in order to clarify the Scope of Work; NOW, THEREFORE, the parties agree as follows: 1. The COUNTY elects to renew the contract for the one additional second year pursuant to Article 1 of the agreement entered April 20, 2005. 2. The effective date of this renewal is June 1, 2009 and shall extend through May 31, 2010. 3. Attachment A of the Agreement shall be amended in Section B2 as follows: B. Patient Billing 2. CONTRACTOR shall provide all self pay patients with a comprehensive statement/invoice including a courtesy return payment envelope. The front of the statement shall describe all charges and payments. The reverse side of the statement shall have clearly marked entry blocks for information needed to file private insurance claims. CONTRACTOR shall file claims and send an invoice to all self-pay patient/payors with return envelope and address as specified by MONROE COUNTY within five (5) days of receipt of incident information. Subsequent invoices to self-pay patient/payors will be sent at thirty-five (35) day intervals, up to a maximum of six InVOIces. CONTRACTOR shall send one initial statement/invoice to a patient for whom Medicare, Medicaid, or private insurance (payor) information is available when an account is filed to the insurance company. These statements will be mailed at 45 days from filing the insurance claim. Thereafter, CONTRACTOR will send a maximum of six invoices to payor. 1 In the course of time that the six invoices are sent to patient/payor and payment in full has not yet been received, CONTRACTOR shall provide follow-up on rejected and inactive claims and establish payor remittance accounts and procedures. In the case of patients for whom payor information is available, CONTRACTOR at that time shall resume sending invoices to patient and shall, within fourteen (14) days of receiving a final decision from the payor, send a maximum of five (5) additional invoices to the patient every thirty-five (35) days thereafter in an attempt to collect the claim. Effective October 1, 2009, unless insurance, Medicare, Medicaid or secondary insurance payment is pending, CONTRACTOR shall on a monthly basis send all eligible accounts that have not had activity for 210 days or more from the date of service a Pre-Collection Letter. These accounts have thirty (30) days to respond to the CONTRACTOR. Once the thirty (30) days have expired, the CONTRACTOR shall send MONROE COUNTY a list of all accounts along with a complete processing history once collection efforts are exhausted. These uncollectible accounts will be forwarded by the CONTRACTOR onto a third party collection agency named by MONROE COUNTY for further attempts at collecting. 4. Attachment A of the Agreement shall be amended in Section B3 as follows: B. Patient Billing 3. CONTRACTOR shall negotiate and arrange modified payment schedules for patients unable to pay the full amount when billed. CONTRACTOR shall not reduce the amount owed and shall not negotiate settlements. All settlement requests shall be forwarded to the COUNTY for review, processing and BOARD approval. 5. Attachment A of the Agreement shall be amended in Section Cl as follows: C. Patient Filing 1. CONTRACTOR shall file all insurance claim forms for all patients based upon information received from Run Report and research performed by CONTRACTOR. CONTRACTOR shall provide prompt submission of required paperwork to Medicare, Medicaid, Insurance Companies or Third Party Payers for claims, reviews, resubmission, provider agreements and other as required within 72 hours after receiving the requested "Run Report" from MONROE COUNTY, provided that accurate and complete insurance and patient demographic information is provided on the Run Report. CONTRACTOR shall submit secondary insurance provider claims after the primary insurance provider has paid within 30 days after receipt of payment from primary insurer. Upon receipt of notice of claim denial, requirement for additional information, Explanation of Benefits reflecting underpaYment or other notice requiring submission of documents to the third party provider CONTRACTOR shall within 45 days re-file Medicare, Medicaid, or Insurance claims to obtain payment. CONTRACTOR shall maintain responsibility for obtaining missing or incomplete insurance information. CONTRACTOR shall process all third party reimbursements within one week after receipt of appropriate billing information from primary payor. 6. Attachment A of the Agreement shall be amended in Section G to include two additional reports as follows: G. Monthlv Reports 2 15. Aging Report: On a monthly basis, CONTRACTOR shall provide a report which lists patients' accounts receivable amounts by age to alert the COUNTY of any slow paying patients. 16. Timeliness of Billing Reoort: On a monthly basis, CONTRACTOR shall provide a report which lists the number of times invoices were sent to each patient. This report will be used by the COUNTY to verify compliance with Attachment A Section B2 of the Agreement. It is recognized by COUNTY that if an account is pending payment, the patient may not yet have received the maximum number of invoices. 7. All other terms and conditions of the contract dated April 20, 2005 shall remain in full force and effect. In all other respects, the provisions of the contract between the parties dated April 20, 2005, not inconsistent herewith shall remain in full force and effect. IN WITNESS WHEREOF, the parties hereto have caused this Amendment 1 to be executed the day and the year first above written. (SEAL) \ \ \ Board of Governors, Monroe County, FL Jbak)~. ~ ~.,.I!. 't>~,e4J-. Mayor/Chairman Date: 5/.2 0/09 , ATTEST: Danny L. Kolhage, Clerk BY:~ Repres atlve for Advanced Data Processing" rc. Witness: ~"''1l. f1-n-);,..,.J... Date: 1h'1 J/; J-O{) r ANT ~~t!r"5!l]~ANEV 3