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07/20/2011 AgreementDANNY L. KOLHA GE CLERK OF THE CIRCUIT COURT DATE: July 26, 2011 TO: Lisa Druckemiller, Senior Administrator Technical Services Division FROM: Pamela G. Hanc *-C- At the July 20, 2011, Board of County Commissioners meeting, the Board granted approval and authorized execution of Item CIO four 36-month Addendum Agreements to Master Service Agreement 201012220258UA to provide Internet connectivity and disaster recovery services for email and critical applications, the first being an AT&T Hosting and Application Services Pricing Schedule 20101004JK40787 for collocation services with AT&T at their facility located at 440 NW 79th Ave Miami FL, a second being an AT&T Managed Internet Services Pricing Schedule CSM110503131854 for 100 Mb/s internet service at the same location, a third being a Pricing Schedule for AT&T Interstate Broadband Services Provided on Custom Terms Pursuant to the AT&T Interstate Guidebook FL11-2339-00 for Metro Ethernet services at the above location in Miami, and a fourth being an Addendum Agreement # FL 11-1478-02 for a pricing schedule for Metro Ethernet services from AT&T at large County facilities throughout Monroe County. Enclosed is a duplicate original the above -mentioned for your handling. Should you have any questions, please do not hesitate to contact this office. cc: . County Attorney Finance File✓ QRIGIN,L at&t N 28 2011 AT&T HOSTING & APPLICATION SERVICES PRICING SCHEDULE AT&T MA Ref No. AT&T SA Ref No. Customer Monroe County, Board of County Commissioners Facility Miami, FL - MIA1 Order Type Client Managed TOF Approved Date 2010-11-10 20:59:20.0 Ref Id 20101005JK40787(U0649427.pdf) Contract Tenn 36 Months Date Created 06/23/2011 AT&T Enterprise Hosting Service ("Service" or "Services") is more fully described at http://www.corp.att.com/abs/serviceguide/docs/eh_Sg.pdf or such other location designated by AT&T. MSA # it is as follows: MSA 201012220258UA The effective date of this Pricing Schedule is the date on which the last party signs this Pricing Schedule or the date that the initial Service Component is enabled for Customer use ("Service Activation Date"), whichever is later ("Effective Date"). Customer will not have access to Customer Space ("Client Managed Services") or Customer servers ("AT&T Managed" and "Enhanced Managed Services") until such time. If AT&T grants Customer access prior to completing provisioning of the Service, such access date will be considered the Service Activation Date for Service. This Pricing Schedule may be withdrawn by AT&T if not accepted by the Customer and returned to AT&T within 30 calendar days of the Date Created referenced above. There is a minimum payment period on 100% of the monthly recurring charges for all Equipment Service Components extending until the end of the Pricing Schedule Term, but not less than 12 months per component. There is a minimum payment period on 50% of the monthly recurring charges for all non -Equipment Service Components extending until the end of the Pricing Schedule Term, but not less than 12 months per component. There is a minimum retention period of 12 months on all Service Components for which an installation charge has been waived. There is no MARC under this Pricing Schedule, and any Services provided hereunder do not contribute towards any MARC under any other agreement with AT&T. AT&T may, upon prior written notice to Customer, increase the price of any electricity or power related element of Service. Each such price increase will be directly attributable to AT&T's electricity or power cost increases and will not exceed 5% of the monthly recurring charges for the then current Services under the Pricing Schedule. Installation charges are invoiced in advance of installation and availability of the Services to Customer. Both parties agree to comply with privacy laws applicable to their respective businesses. Customer shall obtain any User consents legally required relating to handling of Users Content. If Customer believes that, in the course of providing Services under this Agreement, AT&T will have access to data Customer does not want AT&T personnel to comprehend, Customer should encrypt such data so that it will be unintelligible. MRC billing begins on the date that the initial Hosting Service Component is enabled for Customer use and is not delayed due to provisioning of other services such as Back -End Connectivity circuits (i.e. private line or vpn). Power Density Clause: POWER DENSITY: "Customer may not exceed a sustained power draw of 2.3 kW (Maximum Draw) in the 19.2 square foot, 1 rack space. In addition, active/passive pairs of circuits may not draw greater than 80% circuit breaker rating of the active circuit but total loading of space shall not exceed Maximum Draw. AT&T will periodically review Customer's usage of these circuits to verify that Customer is not exceeding the Maximum Draw. If AT&T determines Customer is exceeding Maximum Draw, AT&T will require Customer purchase additional Space to support the necessary cooling, if space is available, or require the customer to bring their usage below the Maximum Draw. If Customer does not purchase additional Space or bring their usage to acceptable levels, AT&T, in the exercise of its reasonable discretion (30 business days), reserves the right to take immediate action and bring the total usage below the Maximum Draw." SIGNATURE BELOW BY AUTHORIZED REPRESENTATIVE IS YOUR CONSENT TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. I Customer I Monroe County, Board of County I AT&T I AT&T & Customer Confidential Information Page 1 of3 (U0748179-53930) AT&T MA Ref No. AT&T SA Ref No. AT&T HOSTING & APPLICATION SERVICES PRICING SCHEDULE Commisslonen Signature gesture Print Name S Print Name SANDRA SHEEHAN Title Title Contract Management Date Z Ur 2 0 1 1 Date o2 a o; v� cl Wendy Gea n �� 1 CadW hfomdon Management a r - N � � Cis ss � s {' a Q AT&T & Customer Corrfideneal Information Page 2 o13 (U0746458-53930) eaut AT&T HOSTING & APPLICATION SERVICES PRICING SCHEDULE Billing Currency: US Dollar Contract Currency: US Dollar Special Comments Section: SECTION 1. FACILITIES(Rack Space): Normal NRC of $2,200 reduced to $440. AT&T MA Ref No. AT&T SA Ref No. SECTION 1. FACILITIES(Additional Power): Normal NRC of $2,400 reduced to $480 SECTION 2. CONNECTIVITY(Back-End Connectivity): Normal NRC of $1,500 reduced to $300 ADDITIONAL COMMENTS(Comments): Actual/Full name of client is as follows - "Monroe County, by and through its Board of County Commissioners, a political subdivision of the State of Florida" AT&T & Customer Confidential Information Page 3 of 3(U0746458-53930) 0010NAL at&t 'JUN 2 g 2011 AT&T Managed Internet Service Pricing Schedule AT&T MA Reference No. 201012220258UA CS M 110503131854 Customer AT&T AT&T Sales Contact El Primary Contact Monroe County, By And Through Its Board AT&T Corp. E S Wisniewski Of County Commissioners 13450 W Sunrise Blvd 1200 Truman Sunrise, FL Key West, FL 33323 33040 USA Telephone: 9548381750 Fax:9548580504 Email: ew8942@asemail.att.com Branch Manager: Frances Rhinesmith Sales Strata: Small Business Market Sales Region: Southern Customer Contact (for notices) AT&T Contact (for notices) AT&T Solution Provider or Representative Information if applicable) Name: Bob Ward 13450 W Sunrise Blvd Name: Title: IT Manager Sunrise, FL Company Name: 1200 Truman 33323 Key West, FL 33040 With a copy to: United States AT&T Corp. Telephone: Telephone: 3052892815 One AT&T Way Fax: Fax: Bedminster, NJ 07921-0752 Email: Email: ward-bob@monroecounty-fl.gov ATTN: Master Agreement Support Agent Code: Customer Account Number or Master Team Account Number: Email: mast att.com This Pricing Schedule is part of the Agreement between AT&T and Customer referenced above. Customer has requested that AT&T sign this Agreement first, and AT&T has agreed to do so. This Agreement as signed by AT&T shall be binding upon Customer from the time of Customer's signature, and AT&T will begin implementing the agreement when a fully signed copy is returned by Customer, provided such fully signed copy is returned to AT&T not more than thirty (30) days after AT&T delivered a signed copy to Customer. Further, any and all changes made to the Agreement after signature by AT&T shall be void and of no effect, unless and until incorporated into a written amendment to this Agreement signed by both Parties, except for changes expressly authorized by the terms of this Agreement. Customer AT&T (by its authorized representative) b its authoriz4d representative) B: B Name: me: Contract Managemcnt Title: Title: ate: Date: SR 1-12SRYN Ckla GS1348/6-27-11 we Geaga &T and Customer Confidential Information WOMOnManagennt Page 1 of 12 cY,alq I ps_mis_all_no_secudty_svcs_20060528_gcsm. rlf 6/l/ 0 v.0 3/07/11 ORIGINAL at&t IN 28 2011 AT&T Managed Internet Service Pricing Schedule AT&T MA Reference No. 201012220258UA CSM 110503131854 Customer AT&T AT&T Sales Contact ❑ Primary Contact Monroe County, By And Through Its Board AT&T Corp. E S Wisniewski Of County Commissioners 13450 W Sunrise Blvd 1200 Truman Sunrise, FL Key West, FL 33323 33040 Telephone: 9548381750 USA Fax: 9548580504 Email: ew8942@asemail.att.com Branch Manager. Frances Rhinesmith Sales Strata: Small Business Market Sales Region: Southern Customer Contact (for notices) AT&T Contact (for notices) AT&T Solution Provider or Representative Information if applicable) Name: Bob Ward 13450 W Sunrise Blvd Name: Title: IT Manager Sunrise, FL Company Name: 1200 Truman 33323 Key West, FL 33040 With a copy to: United States AT&T Corp. Telephone: Telephone: 3052892815 One AT&T Way Fax: Fax: Bedminster, NJ 07921-0752 Email: Email: ward-bob@monroecounty-fl.gov ATTN: Master Agreement Support Agent Code: Customer Account Number or Master Team Account Number: Email: mast att.com This Pricing Schedule is part of the Agreement between AT&T and Customer referenced above. Customer AT&T (by its authorized re resent tive) (bv its author' ed representative) Name: t Name: SANDRA SHEEHAN Contract Management may Title• ° `, Title: 7-01 Z- o l Date: }:: - �. � I •.t,.T a t. ,:. t 1 egg � I-- wL. fC0 GE CLEARlo ER ccLERV Wendy Ge an ry� Lod CmW hfo ti MTOM Contract Management 12-q ` GS1348/5-3-11 T1 I AT&T and Customer Confidential Information Page 1 of 12 ps_mis_all_no_security_svcs_20060528jcsm.rtf �;ftcraecc �L"ift i� v.03/07/11 AT&T Managed Internet Service — Pricing Schedule AT&T MA Reference No. 201012220258UA 1. SERVICES CSM 110503131854 • AT&T Managed Internet Service • AT&T Private Network Transport (PNT) Service is an option of MIS and can be ordered as an MPLS PNT feature under Tables 30 and 31. • AT&T's Acceptable Use Policy is located at http://www.att.com/aup or such other AT&T -designated location. Service Service Publication Location AT&T MIS Service http://new.serviceguide.att_comortal s/sgportal.portal? nfpb=true& pageL abel=mis page AT&T Bandwidth Services http://new.serviceguide.att.com/index isp?sg=bws The rate and the discount for each channel ordered under this Pricing Schedule shall be stabilized as of the date of order for the remaining Term of the Pricing Schedule. 2. PRICING SCHEDULE TERM AND EFFECTIVE DATES Pricing Schedule Term Term Start Date 36 Months I Effective Date of this Pricing Schedule Effective Date of I Effective Date of this Pricing Rates and Discounts I Schedule 3. MINIMUM PAYMENT PERIOD Portion of Monthly Service Minimum Service Fees Components Payment Period Applicable to Minimum Payment Period 50% All Service Until end of Components Pricing Schedule Term, but not less than 12 months per component SR 1-12SRYN GS1348/5-3-11 AT&T and Customer Confidential Information Page 2 of 12 ps_m is_all_no_secu rity_svcs_20060528_gcsm.rtf v.03/07/11 AT&T Managed Internet Service — Pricing Schedule AT&T MA Reference No. 201012220258UA 4. RATES (US Mainland, HI and Alaskat only) t Service in Alaska requires a separate AT&T Addendum for Service in Alaska. The rates stated in this Pricing Schedule apply to Service locations and/or Service Components in Alaska only in the event that a Service Component and/or Service location is not listed in the Addendum for Service in Alaska. In the event of the conflict between this Pricing Schedule and the Addendum for Service in Alaska, the Addendum for Service in Alaska controls. NOTE 1: MIS w/ Managed Router Option 2 available only as described in the Service Guide. NOTE 2: If Customer orders the MPLS PNT feature under Section I, Tables 30 and 31 as part of the MIS service, Customer will be billed for PNT transport and uplifts and all applicable taxes will be stated on the Customer's invoice. NOTE 3: The charges for the Class of Service (CoS) feature set forth in Section I, Table 25 through 27 are waived for Sites at which Customer also maintains AT&T Business Voice over IP (VoIP) Service. (') = not available with MPLS PNT ICB = available only on an Individual Case Basis. N/A = Not Available CSM110503131854 Section I: AT&T Managed Internet Service Access Bandwidth - ,r-%.Ie ,. 'rl.— i TA MYT.1- F.1 And Frame - Flat Rate Billinq Option Access Speed MIS MIS w/ MIS w/ Discount Method Monthly Manage Manage Service d Router d Router Fee List Monthly Option 2 Price Service Monthly Fee Service List Fee Price List Price N/A 56164 $190 $260 N/A 0.0 % Kb s T-1 128 $225 $295 $285 40.0 % Kb s T4 256 $280 $350 $340 40.0 % Kb s T-1 384 $335 $405 $395 40.0 % Kb s T-1 512 $390 $460 $450 40.0 % Kbvs T-1 768 $410 $480 $470 40.0 % Kb s T-1 — 1024 $425 $495 $485 40.0 % Frame Kb s T-1 T-1 $470 $540 $530 40.0 % E-1` E-1 $470 $540 N/A 40.0 % 3 Mbps $850 $1,145 N/A 40.0% -1 4.5 $1,100 $1,395 N/A 40.0% Mb s 6 Mbps $1,250 $1,545 N/A 40.0% -1 7.5 $1,480 $2,360 N/A 40.0% [4xT-1 Mb s4 9 Mbps $1.715 $2,595 N/A 40.0% -1 10.5 $1,915 $2,795 N/A 40.0% Mb s -1 12 $2,190 $3,070 N/A 40.0 % Mbps v.2.3.06 SR 1-12SRYN GS1348/5-3-11 AT&T and Customer Confidential Information Page 3 of 12 ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 AT&T Managed Internet Service - Pricing Schedule AT&T MA Reference No. 201012220258UA ch* D.In R1111nn rin9nn o Speed MIS Monthly Service Fee List Price Discount 2x -10.0 Gb s $1 500,000 0.0 % 3x -10.0 Gb s $2,220,000 0.0 % 4x -10.0 Gb s $2,920,000 0.0 % V.5.1.UV Table 3: Burstabie T-1 .,, Sustained Undiscounted Undiscounted Undiscounted Usage MIS Monthly MIS w/Managed MIS w/Managed Service Fee Router Monthly Router Option 2 Service Fee Monthly Service Fee up to 128kb s $270 $340 $330 128.01 - 256 $340 $410 $400 Kb s 256.01 - 384 $405 $475 $465 Kb s 384.01 - 512 $470 $540 $530 Kb s 512.01 Kbps - $565 $635 $625 1.5" Mbps v.2.3.05 Table 4: DNS Services Option Monthly Service Fee Additional Primary DNS (available in $100 per DNS increment increments of up to 15 zones with a maximum of 150 Kilobytes of zone file data Additional Secondary DNS (available in $100 per DNS increment increments of up to 15 zones with a maximum of 150 Kilobytes of zone file data v.07.01.04 SR 1-12SRYN GS1348/5-3-11 CSM110503131854 Table 5: ATM And Tiered T3 Access Method Speed MIS Monthly Service Fee List Price MIS w/Managed Router Monthly Service Fee List Price MIS w/Managed Router Option 2 Monthly Service Fee List Price ATM* 2 Mbps $590 $885 $840 ATM* 3 Mbps $850 $1,145 $1,100 ATM` 4 Mbps $1,075 $1,370 $1,325 ATM* 5 Mbps $1,125 $1.420 $1,375 ATM' 6 Mbps $1,250 $1,545 $1,500 ATM' 7 Mbps $1,415 $2,295 $2,000 ATM' 8 Mbps $1,565 $2,445 $2,150 ATM* 9 Mbps $1,715 $2,595 $2.300 ATM'/T3 10 Mbps $1,840 $2,720 $2,425 ATM•1T3 15 Mbps $2,465 $3,345 $3,050 ATM•1T3 20 Mbps $3,090 $3,970 $3,675 ATM'/T3 25 Mbps $3,725 $4,605 $4,310 ATM*1T3 30 Mbps $4,350 $5,230 $4,935 35 Mbps $4,990 $5,870 $5,575 ffl 40 Mbps $5,615 $6,495 $6,200 45 Mbps $6,250 $7,130 $6,835 V.Z.3.Ub Table 6: Burstable T3 Sustained Usage Undiscounted MIS Monthly Service Fee Undiscounted MIS w/Managed Router Monthly Service Fee Undiscounted MIS w/Managed Router Option 2 Monthly Service Fee up to 6.0 Mbps $1,515 $1,810 $1.765 6.01 -7.5 Mbps $1,790 1 2.670 1 $2,375 7.51 -9.0 Mbps $2,065 1 2,945 1 $2,650 9.01 -10.5 Mbps $2,290 1 $3,170 1 $2,875 10.51 -12.0 Mbps $2,515 1 $3.395 1 $3,100 12.01 -13.5 Mbps $2,740 1 $3,620 1 $3,325 13.51 -15.0 Mbps $2 965 $3,845 $3,550 15.01 -16.5 Mbps $3,150 $4,030 $3,735 16.51 -18.0 Mbps $3,340 $4,220 $3 925 18.01 -19.5 Mbps $3,525 $4,405 $4,110 19.51 - 21.0 Mbps $3 715 $4,595 $4,300 21.01 -45.0 Mbps'l $7,515 $8,395 $8,100 V.2.3.05 AT&T and Customer Confidential Information Page 4 of 12 ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 AT&T Managed Internet Service - Pricing Schedule AT&T MA Reference No. 201012220258UA Table 7: Flexible Bandwidth Billing Option - Burstable T-3 Discount applied to MIS, MIS w/Managed Router, & MIS w/Managed Router Option 2: 40.0 % Incremental Usage Fee Discount: 40.0 % Tiered Bandwidth Minimum Commitment MIS Undiscou nted Monthly Fee MIS w/ Managed Router Undiscou nted Monthly Fee MIS w/ Managed Router Option 2 Undiscount ed Monthly Fee Undisco unted Increme ntal Usage Fee Per Mb s 2 Mb s $590 1 $885 $840 $355 3 Mb s $850 $1 145 $1 100 $340 4 Mb s $1,075 $1,370 $1,325 $325 5 Mb s $1 125 $1 420 $1,375 $270 6 Mb s $1,250 $1.545 $1.500 $250 7 Mb s $1.415 $2,295 $2,000 $245 8 Mb s $1.565 $2 445 $2 150 $235 9 Mb s $1,715 $2,595 $2,300 $230 10 Mb s $1.840 $2 720 $2 425 $225 15 Mb s $2,46"$3,345 $3,050 $200 20 Mb s $3.09$3,675 $190 25 Mb s $3,72$4,310 $180 30 Mb s $4 35$4,935 $175 35 Mb s $4,99$5 575 $175 40 Mb s $5,61$6 200 $170 45 Mb s $6,25$6,835 1 N/A v.2.3.06 Table 8: MIS Access Redundancy Option (MARO) - Burstable T-1 with Shadow Billing Option nie.. unf• NIA Sustained Usage MIS w/Managed Router MIS w/Managed Router Undiscounted Monthly Option 2 Undiscounted Service Fee Monthly Service Fee Up to 56 Kbps $170 $160 For MARO Redundant Link Service Only Shadow Billing) up to 128kb s $340 $330 128.01 - 256 Kbps $410 $400 256.01 - 384 Kbps $475 $465 384.01 - 512 Kbps $540 $530 512.01 Kbps - $635 $625 1.544 Mb s v.2.20.06 SR 1-12SRYN GS1348/5-3-11 CSM 110503131854 Table 9: MARO Burstable T-3 with Shadow Billing Option niann.-nt: NIA Sustained Usage MIS w/Managed Router Monthly Service Fee MIS w/Managed Router Option 2 Monthly Service Fee Up to 56 Kbps For MARO Redundant Link Service Only Shadow Billin $800 $790 up to 6.0 Mb s $1,810 $1,765 6.01 - 7.5 Mb s $2,670 $2,375 7.51 - 9.0 Mb s $2 945 $2.650 9.01 -10.5 Mb s $3,170 $2,875 10.51 -12.0 Mb s $3 395 $3,100 12.01 -13.5 Mb $3 620 $3,325 13.51 -15.0 Mb s $3,845 $3,550 15.01 -16.5 Mb $4,030 $3,735 16.51 -18.0 Mb s $4,220 $3,925 18.01 -19.5 Mb s $4 405 $4,110 19.51 - 21.0 Mb $4,595 $4,300 21.01 -45.0 Mb $8,395 $8,100 v.10.31.05 Table 10: MARO Features - Monthly Service Fees Option Monthly Service Fee List Price Service Component Discount Alternate Backbone T-1: $500 N/A Node Option - additional charges via Private Line, per Service Component NxT1: $500 per T-1 T3: $5,000 OC-3 $12,000 CPE Redundant T-1: $120 N/A NxT-1: $350 Configuration Option - Per Service T3: $540 Component OC-3: $2,435 Backbone Node $500 per T-1 Redundant N/A Redundancy Option - Link $5,000 per T-3 additional charges via Private Line, per Redundant Link $12,000 per OC-3 Redundant Link Redundant Link Outbound Load T1 & NXT13350 N/A Balancers (2) (Dual Managed T3 & OC3: $875 Customer Routers v.2.3.06 AT&T and Customer Confidential Information Page 5 of 12 ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 AT&T Managed Internet Service - Pricing Schedule AT&T MA Reference No. 201012220258UA Table 11: MIS and MARO Features - Installation Fees (ICB Only) uiscourn: u.0 -/o Option Undiscounted Installation Fee List Price MIS, MIS w/Managed Router, & MIS w/ Load Balancers (2) (Dual Managed v.2.6.06 Table 12: MIS Tele - installation n:..........L. 4nn n of MIS Speed Undiscounted Undiscounted Undiscounted MIS MIS w/ MIS w/ Managed Managed Router Router Option 2 56 Kbps $1,000 $1,000 $1 000 128 Kbps - $1,000 $1,000 $1,000 1.5 Mbps NxT-1 $2,500 $2,500 $2,500 Tiered/Full $5,000 N/A N/A T3 Tiered OC- $10,000 N/A N/A 3, OC-12, OC- 48 Ethernet $1,500 $1,500' 1 N/A 10 Gig $10,000 $10,000" $10,000" Ethernet -AVailawe ror MIS speeds Or IUu MDps and oe1Ow anO wicn C1C6u 1641 Interfaces only. " Subject to availability v.10.01.08 Table 13: On -Site Installation ni----- 4. 4nn n o/ MIS Speed Undiscounted MIS Undiscounted MIS w/ w/ Managed Managed Router Only Router O tion 2 Only 56 Kbps $999 $999 128 Kbps -1.5 Mbps $999 $999 NxT-1 $999 $999 Tiered/Full T-3 $1,000 $1,000 Tiered OC3, $10,000 OC42 OC48 $10,000 Ethernet $1,500 N/A v.11.U3.U3 SR 1-12SRYN GS1348/5-3-11 CSM110503131854 Table 14: ATM and Tiered OC3 (ICB Only)' Ann O/_ Speed Undiscounted MIS Monthly Service Fee Undiscounted MIS w/Managed Router Monthly Service Fee Undiscounted MIS w/Managed Router Option 2 Monthly Service Fee 2 Mbps $590 $885 $840 3 Mbps $850 $1,145 $1,100 4 Mbps $1,075 $1,370 $1,325 5 Mbps $1,125 $1,420 $1,375 6 Mbps $1,250 $1,545 $1.500 7 Mbps $1,415 $2,295 $2,000 8 Mbps $1,565 $2,445 $2,150 9 Mbps $1,715 $2,595 $2,300 10 Mbps $1,840 $2,720 $2,425 15 Mbps $2,465 $3,345 $3,050 20 Mbps $3,090 $3,970 $3,675 25 Mbps $3,725 $4,605 $4,310 30 Mbps $4,350 $5,230 $4,935 35 Mbps $4,990 $5,870 $5,575 40 Mbps $5,615 $6,495 $6,200 60 Mbps $7 825 $9 005 $8,450 155 Mbps (not available with ATM $17,800 $18,980 $18,425 V.Z.3.u5 Table 15: Burstable OC-3 (ICB Only) nisw...,wL• An n o/- Sustained Usage Undiscoun Undiscounted Undiscounted MIS ted MIS MIS w/Managed w/Managed Router Monthly Router Monthly Option 2 Monthly Service Service Fee Service Fee Fee Up to 35.0 Mbps $5,990 $6,870 $6,575 35.01 to 45.0 Mbps $7,515 $8,395 $8,100 45.01 to 55.0 Mbps $8,765 $9,945 $9,390 55.01 to 65.0 Mbps $10,025 $11,205 $10,650 65.01 to 75.0 Mbps $11,290 $12,470 $11,915 75.01 to 85.0 Mbps $12 550 $13 730 $13,175 85.01 to 100.0 Mbps $14,440 $15,620 $15,065 100.01 to 125.0 Mbps $17,590 $18,770 $18,215 125.01 to 155.0 Mbps $21,365 $22,545 $21,990 V.Z.3.Uu AT&T and Customer Confidential Information Page 6 of 12 ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 AT&T Managed Internet Service - Pricing Schedule AT&T MA Reference No. 201012220258UA Table 16: Flexible Bandwidth Billing Option - Burstable OC3 (ICB Only) Discount applied to MIS, MIS w/Managed Router, & Incremental MIS w/ Managed Router Option 2: 40.0 % Usage Fee Discount: 40.0 % Tiered Undiscou Undiscoun Undiscou Undiscounte Bandwidth nted MIS ted MIS nted MIS dlncremental Minimum Monthly with with Usage Fee Commitme Fee Managed Managed Per Mbps nt Router Router Monthly Option 2 Fee Monthly Fee 35 Mbps $4 990 $5,870 $5,575 $175 40 Mbps $5,615 $6,495 $6,200 $170 45 Mbps $6,250 $7 130 $6.835 $170 60 Mbps $7,825 $9,005 $8.450 $160 70 Mbps $8.875 $10,055 $9,500 $155 80 Mbps $9,925 $11,105 $10 550 $150 90 Mbps $10,975 $12.155 $11 600 $150 100 Mbps $12 025 $13,205 $12 650 $145 120 Mbps $14,125 $15,305 $14,750 $145 144 Mbps $16,225 $17 405 $16 850 $140 155 Mb s $17,806-1 $18,980 $18,425 N/A v.2.3.06 Table 17: Tiered OC42 (ICB Only) 400°/ Discount Speed o Undiscounted Undiscounted MIS w/Managed MIS Monthly Router Service Fee MonthlyService Fee 622 Mb s $50,700 $52,505 v.2.3.06 Table 18: Burstable OC-12 (ICB Only) •noel U15GDU11t. - .v io Speed Undiscounted MIS Monthly Service Fee Undiscounted MIS w/Managed Router Monthly Service Fee Up to 75.0 Mbps $11 290 $12 470 75.01 to 150.0 Mbps $18 750 $19,930 150.01 to 225.0 Mb s $26,215 $27,395 225.01 to 300.0 Mbps $33 665 $35,470 300.01 to 375.0 Mbps $40,040 $41,845 375.01 to 450.0 Mbps $46 415 $48 220 450.01 to 525.0 Mbps $52 715 $54 520 525.01 to 622.0 Mbps $60,850 $62,655 v.2.3.06 CSM110503131854 Table 19: Flexible Bandwidth Billing Option - Burstable OC-12 (ICB Only) Discount applied to MIS & MIS w/Managed Router. 40.0 %. Incremental Usage Fee Discount: 40.0 % Tiered Bandwidth Minimum Commitment Undiscount ed MIS Monthly Fee Undiscounted MIS with Managed Router Monthly Fee Undiscounted Incremental Usage Fee Per Mbps 70 Mbps $8 875 $10,055 $155 80 Mbps $9,925 $11,105 $150 90 Mbps $10,975 $12,155 $150 100 Mbps $12,025 $13,205 $145 120 Mbps $14 125 $15 305 $145 1" Mbps $16,225 $17,405 $140 155 Mbps $17 800 $18,980 $140 200 Mbps $20,975 $22 780 $130 250 Mbps $24 515 $26 320 $120 300 Mb s $28 050 $29,855 $115 350 Mb s $31,600 $33,405 $110 400 Mbps $35 140 $36,945 $110 450 Mbps $38,675 $40,480 $165 500 Mb s $42 215 $44,020 $105 550 Mbps $45,750 $47,555 $100 600 Mbps $49 290 $51,095 $100 622 Mbps $% 00 $52,505 N/A v.2.3.06 Table 20: Tiered OC-48 (ICB Only) An a elf u1scouna. - - Speed Undiscounted MIS Undiscounted MIS Monthly Service Fee w/Managed Router Monthly Service Fee 2.5 Gb s $196,000 $199,055 v.2.3.06 SR 1-12SRYN GS134815-3-11 AT&T and Customer Confidential Information Page 7 of 12 ps_mis_all_no_secudty_svcs_20060528_gcsm.rif v.03/07/11 AT&T Managed Internet Service - Pricing Schedule AT&T MA Reference No. 201012220258UA Table 21: Burstable OC-48 (ICB Only) uIscvuM...W.v io Sustained Usage Undiscounted MIS Monthly Service Fee Undiscounted MIS w/Managed Router Monthly Service Fee Up to 1250 Mbps $121,500 $124 555 1251 to 1350 Mbps $130 975 $134,030 1351 to 1450 Mbps $140,450 $143,505 1451 to 1550 Mbps $149 925 $152,980 1551 to 1650 Mb s $159,400 $162,455 1651 to 1750 Mbps $168.875 $171,930 1751 to 1850 Mbps $178 350 $181 405 1851 to 1950 Mbps $187,825 $190,880 1951 to 2050 Mbps $197.300 $200 355 2051 to 2150 Mbps $206,775 $209 830 2151 to 2250 Mbps $216,250 $219,305 2251 to 2350 Mbps $225.725 $228,780 2351 to 2450 Mbps $235,200 $238.255 v.2.3.06 Table 22: Flexible Bandwidth Billing Option - Burstable OC48 (ICB Only) Discount applied to MIS & MIS w/Managed Router: 40.0 % Incremental Usage Fee Discount: 40.0 % Tiered Bandwidth Minimum Commitmen t Undiscoun led MIS Monthly Fee Undiscounte d MIS with Managed Router Monthly Fee Undiscounted Incremental Usage Fee Per Mbps 600 Mb s $49 290 $51 095 $100 622 Mbps $50 700 $52 505 $100 700 Mb s $56 365 $58,170 $100 800 Mbps $63,440 $65 245 $100 1250 Mbps $101 250 $104,305 $100 1550 Mbps $125,000 $128,055 $100 1850 Mbps_ $148 750 $151 805 $100 2150 Mb s $172,500 $175,555 $100 2450 Mbps 1 $196.000 $199,055 N/A v.2.3.06 CSM110503131854 450 Mbps $38 675 $40 480 $105 500 Mbps $42,215 $44,020 $105 550 Mbps $45 750 $47 555 $100 600 Mb s $49 290 $51 095 $100 622 Mbps $50 700 $52 505 $100 700 Mbps $56,365 $58,170 $100 800 Mbps ICB $63,440 $65,245 $100 900 Mbps ICB $70,875 $73,930 $100 1000 Mbps ICB $78,250 $81.305 N/A v.10.01.08 SR 1-12SRYN GS134815-3-11 AT&T and Customer Confidential Information Page 8 of 12 ps_m is_all_no_secu rity_svcs_20060528_gcsm.rtf v.03/07/11 AT&T Managed Internet Service - Pricing Schedule AT&T MA Reference No. 201012220258UA Table 24: Flexible Bandwidth Billing Option - MIS 10 Gig Ethernet Discount applied to MIS: 0.0 % Incremental Usage Fee Discount: 0.0 % Tiered Bandwidth Minimum Commitment MIS Undiscounted Monthly Fee Undiscounted Incremental Usage Fee Per Mbps .5 Gb s $42,215 $84.43 1.0 Gb s $78,250 $78.25 1.5 Gb s $119 625 $79.75 2.0 Gb s $161,000 $80.50 2.5 Gb s $196,000 $80.25 3.0 Gb s $240,000 $80.00 3.5 Gb s $279,125 $79.75 4.0 Gb s $318 000 $79.50 4.5 Gb s $356 625 $79.25 5.0 Gb s $390,000 $78.00 5.5 Gb s $433,125 $78.75 6.0 Gb s $471 000 $78.50 6.5 Gb s $508,625 $78.25 7.0 Gb s $539 000 $77.00 7.5 Gb s $583,125 $77.75 8.0 Gb s $620 000 $77.50 8.5 Gb s $656,625 $77.25 9.0 Gb s $684,000 $76.00 9.5 Gb s 1 $719 625 $75.75 10.0 Gb s 1 $755,000 1 $75.50 v.10.01.08 SR 1-12SRYN GS1348/5-3-11 CSM110503131854 Table 25: Class Of Service Option - Tiered T-1, T3 and Burstable Service - Monthly Service Fees Discount: NIA Speed Class of Service Monthly Fee - List Price (w/ o w/out Managed Router, including Managed Router Option 2 except as indicated 56 Kbpst $225 128 Kbpst $225 256 Kbpst $225 384 Kbpst $225 512 Kbpst $225 768 Kbps $225 1024 Kbps' $225 1.5 Mbps $225 2xT4 (3 Mbps) $225 3xT-1(4.5 Mbps) $225 4xT4 (6 Mbps) $225 5xT4 (7.5 Mbps) $225 6xT-1 (9 Mbps) $225 7xT4 (10.5 Mbps) $225 8xT-1(12 Mbps) $225 10 Mbps $825 15 Mbps $1,075 20 Mbps $1,325 25 Mbps $1,575 30 Mbps $1,825 35 Mbps $2,100 40 Mbps $2.350 45 Mbps $2,750 155 Mbps$ $2,750 (t) no real-time class available ($) unmanaged only v.6.1.06 AT&T and Customer Confidential Information Page 9 of 12 ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 ,AT&T Managed Internet Service - Pricing Schedule AT&T MA Reference No. 201012220258UA Table 26: Class Of Service Option - Flexible Bandwidth Billing Option - Monthly Service Fees Speed Undiscounted MIS w/ or wlout Managed Router including Managed Router Option 2 Monthly Service Fee' Up to 1.5 Mbps $225 2.0 Mbps $285 2.01 - 3.0 Mbps $360 3.01 - 4.0 Mbps $435 4.01 - 5.0 Mbps $510 5.01 - 6.0 Mbps $575 6.01 - 7.0 Mbps $640 7.01 - 8.0 Mbps $705 8.01 - 9.0 Mbps $765 9.01 to 10.0 Mbps $825 10.01 to 15.0 Mbps $1,075 15.01 -20.0 Mbps $1,325 20.01 -25.0 Mbps $1,575 25.01 -30.0 Mbps $1,825 30.01 - 35.0 Mbps $2,100 35.01 - 40.0 Mbps $2,350 40.01 - 45.0 Mbps $2,750 45.01 -155 Mbps $5,000 200 - 250 Mbps $5,400 300 - 350 Mbps $5,800 400 - 600 Mbps $6,200 622 Mbps $7,000 700 -1000 Mbps $7.800 1.5 Gbps $7,900 2.0 Gbps $8,000 2.5 Gbps $8,100 3.0 Gbps $8,200 3.5 Gbps $8,300 4.0 Gbps $8,400 4.5 Gbps $8,500 5.0 Gbps $8,600 5.5 Gbps $8,700 6.0 Gbps $8,800 6.5 Gbps $8 900 7.0 Gbps $9,000 7.5 Gbps $9,100 8.0 Gbps $9,200 8.5 Gbps $9,300 9.0 Gbps $9,400 9.5 Gbps $9.500 10.0 Gbps $9,600 `Subject to availability v.10.01.08 CSM 110503131854 Table 27: Class Of Service Option - Installation Fees Discount: N/A Class of Service Undiscounted $1,000 Installation Fee v.2.3.06 Table 28: MIS+NCS Option (ICB Only) - ^^,,• +: NLA vFeature Undiscounted Monthly Service Fee MIS Only MIS + NCS Site License Fee 3 r $1,200 MIS + NCS Site License Fee 5 r $1,050 MIS + NCS Tier 1 Support $100 v.04.29.02 Table 29: MIS + NCS Installation Fees (ICB Only) Discount: 0.0 % Feature Undiscounted Installation Fee List Price MIS MIS + NCS Site $2,500 Preoaration Fee v.2.3.06 SR 1-12SRYN GS1348/5-3-11 AT&T and Customer Confidential Information Page 10 of 12 ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 AT&T Managed Internet Service — Pricing Schedule AT&T MA Reference No. 201012220258UA Table 30: MPLS PNT Feature W MIUV V 11\.- Access Method Speed Undiscounted Monthly Service Fee MIS, MIS w/Managed Router, and MIS w/ Managed Router Option 2 Private Line Fractional T-1 Fractional T-1 (56K — 56K — 768K " 768K)" $200 Private Line NxT-1 Private Line NxT-1 2 through 8 3 Mbps —12 Mbps) $200 Private Line T1 T-1 1.54 Mbps) $200 Private Line T3 2 Mbps HI -Ca Flex T3 $1,000 Private Line T3 3 Mbps (Hi -Cap Flex T3 $1,000 Private Line T3 4 Mbps (HI -Cap Flex T3 $1,000 Private Line T3 5 Mbps (HI -Cap Flex T3 $1,000 Private Line T3 6 Mbps (HI -Cap Flex T3 $1,000 Private Line T3 7 Mbps (HI -Cap Flex T3 $1,000 Private Line T3 8 Mbps (HI -Cap Flex T3 $1,000 Private Line T3 9 Mbps (HI -Cap Flex T3 $1,000 Private Line T3 10 Mbps (Hi -Cap Flex T3) $1,000 Private Line T3 15 Mbps (Hi Cap Flex T3 or Fractional T3) $1,000 Private Line T3 20 Mbps (Hi -cap Flex T3, or Fractional T3) $2,000 Private Line T3 25 Mbps(HI-cap Flex T3, or Fractional T3) $2,000 Private Line T3 30 Mbps (Hi -cap Flex T3, or Fractional T3) $2 000 Private Line T3 35 Mbps (HI -cap Flex T3, or Fractional T3) $2,000 Private Line T3 40 Mbps (HI -cap Flex T3, or Fractional T3) $2,000 Private Line T3 45 Mbps Full T3 $2,000 Private Line T3 6-45 Mbps (Burstable T3) $2 000 Private Line OC3 OC-3 (35-155 Mbps) Flat rate, Burstable, or Hl- Cap flex $5,000 Private Line OC42 (70-622 Mbps) OC12 Fiat rate, Hi -Cap Flex, or Burstable $10 000 Private Line OC-48 (600-2500 Mbps) $20,000 OC48 Flat rate, Hi -Cap Flex or Burstable Ethernet 512Kb s -1.5 Mbps $200 Ethernet 2 -15 Mbps $1,000 Ethernet 15.01 — 45 Mbps $2,000 Ethernet 45.01 -155 Mbps; $5,000 Ethernet 155.01 - 622 Mb s $10,000 Ethernet 1 622.01 -1000 Mb s $20,000 — (1024K not avaliame w1U1 mr— rn 1 j v.10.12.07 CSM110503131854 Table 31: MPLS PNT Unil-ink Feature vAccess Method Speed Undiscounted Monthly Service Fee MIS PNT and MIS PNT with Managed Router T-1 (1.54 Mbps) Private Line T-1 Burstable T1 $200 2- 45 Mbps (Flat Rate, Hi -Cap Flex or Private Line T-3 Burstable T3) $2,000 OC-3 (35-155 Mbps) Flat rate, Burstable, Private Line OC-3 or Hi -Cap flex $5,000 OC-12 (70-622 Mbps) Flat rate, Hi - Private Line OC- Cap Flex, or 12 Burstable $10,000 Private Line OC- OC-48 $20,000 48 Ethernet 512 Kbps —1.5 $200 Mbps Ethernet 2 - 45 Mb s $2,000 Ethernet 1 45.01-155 Mbps $5,000 Ethernet 1 155.01-622 Mbps $10,000 Ethernet 1 622.01-1000 Mbps $20,000 v.10.12.07 Table 32: MultiCast Monthly Service Fee N/A MultiCast Monthly Service Fee ICB Table 33: MultiCast Installation N/A MultiCast Installation Fee ICB Section II: AT&T Business in a Boxsm Table 1: Service Component Replacement — Next Business Day Shipped (W) Monthly Charges ..-.......11. .. Service Component/Device Undiscounted Monthly Service Charge Base Unit 12 Port $50 Base Unit 24 Port $70 8 Port POE Add -On $30 24 Port POE Add -On $75 8 Port Analog Module Add -On $35 v.5.'r4XV SR 1-12SRYN GS1348/5-3-11 AT&T and Customer Confidential Information Page 11 of 12 ps_m is_all_no_secu rity_svcs_20060528_gcsm.rtf v.03/07/11 AT&T Managed Internet Service — Pricing Schedule AT&T MA Reference No. 201012220258UA CSM110503131854 Table 2: On -Site Maintenance (24X7X4) Monthly Charges MIA V liarVYlla. Option Undiscounted Monthly Service Charge Base Unit 12 Port $75 Base Unit 24 Port $95 8 Port POE Add -On $35 24 Port POE Add -on $85 8 Port Analog Module Add -On $40 v.5.14.09 Table 3: Life -Cycle Management Charges - Service Charges Discount: NIA Per Site / Per Occurrence Undiscounted Service Charge List during Standard Business Price Hours (Monday- Friday, 8:00 am- 5:00 pm, local time) Move, Addition, Change to $260 Service Delete Service $500 v. 5.14.09 Table 4: Class Of Service Option - when ordered with AT&T BVoIP Services only Discount: 100% Class of Service Monthly Service Fee $225 v.1.9.09 Section III: Additional Service Fees Moving Fee(during hours $1 000 per location Additional Moving Fee Additional $500 per location (outside standard operating hours — 8:00 a.m. to 5:00 p.m. Mondav through Friday) v.07101/04 ni _ 1 I A -am Drininn NPAI Location Ethernet Local Local NXX Access Ethernet Ethernet Bandwidth Access Access Non- Net Recurring Monthly Charge Recurring Charge 305261 Miami, FL 100 Mbps $0.00 $ 1,483.35 SR 1-12SRYN GS134815-3-11 AT&T and Customer Confidential Information Page 12 of 12 ps_mis_all_no_security_svcs_20060528_gcsm.rtf v.03/07/11 aut Pricing Schedule for AT&T Interstate Broadband Services Provided on Custom Terms Pursuant to the AT&T Interstate Guidebook Case Number FL11-2339-00 AT&T MA Reference No. 201012220258UA \IVV I VI�r� vMv-v...�. -- Monroe County, by and through its Board of County For purposes of this Pricing Schedule, AT&T means the Commissioners, a political subdivision of the State of Service Provider specifically identified herein. Florida Street Address: 1200 Truman Avenue City: Key West State: FL Zip Code: 33040- Billing Address Street Address: 1200 Truman AV City: Key West State: FL Zip Code: 33040- AT&T Sales Contact Information and CUSTOMER Contact (for Contract Notices) for Contract Notices Name: Bob Ward Name: Elena Cordal Title: IT Manager Title: Account Manager Telephone: 305-453-8792 Fax: - - Telephone: 305-569-7292 Fax: - - Email: Email: ec6561@att.com Street Address: 1200 Truman Avenue Attention: Assistant Vice President City: Key West Street Address: 2180 Lake Blvd., 7t' Floor State: FL Zip Code: 33040- City: Atlanta State: GA Zip Code: 30319 With a copy to: AT&T Corp. One AT&T Way, Bedminster, NJ 07921-0752 ATTN: Master Agreement Support Team Email: mast(cDatt.com This Pricing Schedule ("Pricing Schedule") is part of the Agreement referenced above. The Parties acknowledge and agree that this Pricing Schedule represents individually negotiated rates, terms, and conditions that are offered to Customer because of the unique or specialized conditions of the AT&T business services purchased by Customer. References to "Pricing Schedule" refer to this Pricing Schedule and any attachments attached hereto, and referencing this document. Customer hereby acknowledges receipt of the AT&T customer building / site preparation document for Metro Ethernet Service, which describes the physical conditions of customer premises that must be made available before Service can be installed. Note: Customer site preparation is a major factor impacting pervice implementation dates. Service Provider: BellSouth Telecommunications, Inc. d/b/a AT&T Florida Offer Expiration: This offer shall expire on: 10/17/2011. a ClUt Pricing Schedule for AT&T Interstate Broadband Services Provided on Custom Terms Pursuant to the AT&T Interstate Guidebook Case Number FL1 1-2339-00 MAY',- Title: Title:A,&h� n, t Date: S� Date: k —q —/I \/u i c, c\dc, 0 F (2-4 Latu-n -1,9TINE �iSTA L-y — 7rj!;L�f -- - Page 2 of 8 AT&T and Customer Confidential Information aw Pricing Schedule for AT&T Interstate Broadband Services Provided on Custom Terms Pursuant to the AT&T Interstate Guidebook Case Number FL11-2339-00 Option 1 of 1 GENERAL TERMS AND CONDITIONS The following terms and conditions apply to the Services subscribed to by Customer under this Pricing Schedule. 1. DEFINITIONS "Cutover Date" is the date, with respect to any new Service provisioned under this Pricing Schedule, when such Service is first provisioned or otherwise available for Customer's use pursuant to this Pricing Schedule. "Commingling" means the connecting, attaching or otherwise linking of an unbundled network element, or a combination of unbundled network elements, to one or more facilities or services that a requesting telecommunications carrier has obtained at wholesale from AT&T, or the combining of an unbundled network element, or a combination of unbundled network elements with one or more such facilities or services. Commingling of Services provided under this Pricing Schedule is prohibited. 2. GENERAL DESCRIPTION OF SERVICE TO BE PROVISIONED INSTALLED AND MAINTAINED The Service(s) described below are provided solely by the AT&T entity(ies) identified above and are not jointly provided with any other carrier. Service(s) are provided pursuant to the terms and conditions set forth in the Guidebook. If there is a conflict between this Pricing Schedule and the Guidebook, this Pricing Schedule will take precedence. If there is a conflict between the Agreement and this Pricing Schedule or the Guidebook, this Pricing Schedule and/or the Guidebook will take precedence. Service Description Metro Ethernet Metro Ethernet (ME) is a high speed packet transport that is based on Ethernet transmission Service parameters. ME provides various transport capabilities that range from 2 Mbps through 1Gbps in Basic, Premium, Dedicated, and Virtual arrangements. 3. TERM START DATE• PRICING SCHEDULE TERM: PROVISION OF SERVICES AFTER PRICING SCHEDULE TERM (a) Pricing Schedule Term. For the Service(s) offered under this Pricing Schedule, the Term Start Date shall be the Effective Date of this Pricing Schedule (if this Pricing Schedule covers any existing Services) or, if this Pricing Schedule, covers only new Services, the Term Start Date shall be the later of (i) the Cutover Date of the first Service to be installed under this Pricing Schedule, or (ii) the end of the Ramp -up Period (if any) specified in Section 10.1 below. The term of this Pricing Schedule shall be thirty-six (36) months after the Term Start Date ("Pricing Schedule Term"). Rates or discounts under this Pricing Schedule shall be applied on the Term Start Date. Unless otherwise specified herein or in the Guidebook, Services offered under this Pricing Schedule may be purchased at any time during the Pricing Schedule Term. New or additional Services may not be purchased under this Pricing Schedule after the end of the Pricing Schedule Term. (b) Minimum Service Term. The rates and charges specified in this Pricing Schedule shall apply to any new Service(s) purchased under this Pricing Schedule during the Pricing Schedule Term, and to any existing Services incorporated into this Pricing Schedule, until the expiration of the applicable minimum service term for such Service(s) ("Minimum Service Term"). Upon the expiration of the Minimum Service Term, no rates or discounts provided under this Pricing Schedule will:1 apply to the Service(s). For the Service(s) provided under this Pricing Schedule, upon expiration of the Minimum Service Term, Customer will have the option to either (a) cease using the Service(s) (which will require Customer to take all steps required by AT&T to terminate the Service(s)), or (b) continue using the Service(s) on a month -to -month service arrangement, during which the prices in the Pricing Schedule will automatically be changed to the then -current monthly extension rates (if any) or month -to - month rate specified in the applicable Guidebook. After expiration of the Minimum Service Term, AT&T may Modify rates, terms and conditions applicable to the Service(s) on thirty (30) days notice. The Minimum Service Term for any Service(s) purchased under this Pricing Schedule shall be thirty-six (36) months, and shall start upon the Effective Date of this Pricing Schedule (for any existing Services) or upon the Cutover Date (for any new Services). This Pricing Schedule will expire when Service(s) or Service Component(s) are no longer provided under this Pricing Schedule. 4. ADDITIONAL SERVICES INSTALLATION, ADDS, MOVES AND CHANGES Page 3 of 8 AT&T and Customer Confidential Information 0 % aw Pricing Schedule for AT&T Interstate Broadband Services Provided on Custom Terms Pursuant to the AT&T Interstate Guidebook Case Number FL11-2339-00 Option 1 of 1 Unless otherwise stated herein, for all moves and changes of any Service provided hereunder, Customer will pay the prevailing Guidebook nonrecurring charge, plus any additional cost recovery that may be assessed. If the Service or Service Component is available only under an individual case pricing, then for all moves and changes of any Service provided hereunder Customer will pay AT&T's price for such move or change, as determined by AT&T at the time of the move or change. Any additional services other than the Service(s) provided under this Pricing Schedule will be provided at the prevailing Guidebook rates, terms and conditions unless otherwise mutually agreed in writing, and must be purchased under either a separate Pricing Schedule or an amendment to this Pricing Schedule, signed by both Customer and AT&T. "Upgrade in Service" is defined as: upgrade to a higher bandwidth capacity for Service(s) listed in this Pricing Schedule. Upgrade in Service permitted under this Pricing Schedule is defined by Service Category in Section 4.1 below and limited to Upgrade in Service within the specified category of Service. If the equipment and facilities (such as outside plant, cable, capacity and memory) are available, Service provided herein as requested by Customer as an Upgrade will be provided at the monthly rates set forth in Section 10.2 below for the duration of the Minimum Service Term for the Service receiving the Upgrade, but shall be subject to any applicable nonrecurring charges at prevailing Guidebook rates. If the equipment or facilities are not available, special construction charges may apply. For an Upgrade, Customer will be responsible for payment for the Upgraded Service in lieu of the charge for Service receiving the Upgrade, but downgrade of any Service(s) Will result in termination liability charges as identified elsewhere within this Pricing Schedule. Upgrades may be purchased at any time during the Pricing Schedule Term. "Add" is defined as: additional Service(s) or Service Component(s) that may be ordered and provided under this Pricing Schedule which ride on or are otherwise dependent upon or part of the specific Service(s) initially purchased by Customer as identified in this Pricing Schedule. Adds permitted under this Pricing Schedule are defined by Service Category in Section 4.1 below and limited to Adds within the specified category of Service, and are subject to availability of equipment and facilities. Customer will be responsible for payment for the Adds in addition to any Service(s) initially or subsequently installed under this Pricing Schedule. Adds will be provided at the monthly rates set forth in Section 10.2 below for the duration of the Minimum Service Term for the Service with which the Add is associated, but shall be subject to any applicable nonrecurring charges at prevailing Guidebook rates. If the equipment or facilities are not available, special construction charges may apply. Adds may be purchased at any time during the Pricing Schedule Term. 4.1 Add & Upgrade Capability Service Category Add & Upgrade Capability Metro Ethernet Service Upgrade in Bandwidth is allowed as described in Section 4 above. Adds to Service listed in this Pricing Schedule are allowed as described in Section 4 above. 5. PRICING The Customer must pay the prevailing Monthly Rates listed in the applicable Section of the Guidebook. The Customer will receive a credit ("Reward Credit") in an amount equal to the stated percentage(s) in Section 10.2 below of the prevailing Monthly Rates listed in the applicable Section of the Guidebook (e.g., Reward Credit of 10% of prevailing Guidebook Monthly Rate). The Monthly Rates identified in Section 10.2 are the Monthly Rates after the Reward Credits have been applied at the preparation date of this Pricing Schedule. Reward Credits will be applied monthly, in arrears. Taxes, if applicable, will be charged on the corresponding Monthly Rates listed In the Guidebook, but will not be included in the Reward Credits applied to the Customer's bill. For the purposes of this Section, the prevailing Guidebook Monthly Rates shall be deemed to be the rates set forth in Payment Plan A (such reference to such Payment Plan is solely for the purpose of designating the rates payable under this Pricing Schedule; Customer is not subscribing to such Payment Plan under this Pricing Schedule). 6. TAXES & OTHER CHARGES 6.1 Other Rate Elements. Any rate elements not described herein will be subject to the applicable rates and charges outlined in the Guidebook. Page 4 of 8 AT&T and Customer Confidential Information aw Pricing Schedule for AT&T Interstate Broadband Services Provided on Custom Terms Pursuant to the AT&T Interstate Guidebook Case Number FL11-2339-00 Option 1 of 1 6.2 Additional Charges and Taxes. Rates set forth in this Pricing Schedule and the Guidebook are exclusive of, and Customer will pay, all current and future taxes (excluding those on AT&T's net income), surcharges, recovery fees, custom clearances, duties, levies, shipping charges, and other similar charges (and any associated interest and penalties resulting from Customer's failure to timely pay such taxes or similar charges) relating to the sale, transfer of ownership, installation, license, use or provision of the Services, except to the extent Customer provides satisfactory proof of a valid tax exemption prior to the delivery of Services. To the extent Customer is required by law to withhold or deduct any applicable', taxes from payments due to AT&T, Customer will use reasonable commercial efforts to minimize any such taxes to the extent' allowed by law or treaty, and Customer will furnish AT&T with such evidence as may be required by relevant taxing authorities to establish that such tax has been paid so that AT&T may claim any applicable credit. 7. TERMINATION BEFORE EXPIRATION OF MINIMUM SERVICE TERM (E.G., TERMINATION FOR CONVENIENCE) 7.1 If Customer terminates Service(s), in whole or in part, for any reason other than default by AT&T, or AT&T terminates for Customer's default, prior to the Cutover Date, the Customer must reimburse AT&T for all expenses incurred in processing the Order and installing the required equipment and facilities completed up to the date of termination, and termination liability as provided in this section below shall not apply. 7.2 If Customer terminates Service(s), in whole or in part, for any reason other than default by AT&T, or AT&T terminates for Customer's default, on or after the Cutover Date but before the scheduled completion of the Minimum Service Temh applicable to such Service(s), Customer shall pay a termination liability of an amount equal to (a) all unpaid nonrecurring charges (including nonrecurring charges that were waived or incorporated into the monthly recurring rates), (b) fifty percent (50%) of the monthly rates for the terminated Service(s) as set forth in this Pricing Schedule, multiplied by the number of months remaining in the minimum term applicable to such Service(s) at the time of termination, and (c) any unpaid special construction liabilities. 7.3 Unless otherwise stated herein, Service(s) provided under this Pricing Schedule must remain at the location(s) listed in Section 11 or in such other locations the Service(s) are installed for the entire Minimum Service Term applicable to such Service(s). If Customer fails to maintain the Service(s) provided under this Pricing Schedule at the locations required under the preceding sentence for any reason other than default by AT&T, Customer shall be liable for termination charge$ calculated in the manner specified in this Section. 8. ADDITIONAL PROVISIONS 8.1 Materially Adverse Changes. If AT&T revises the Guidebook and the revision has a materially adverse impact on Customer, and AT&T does not effect revisions that remedy such materially adverse impact within thirty (30) days',after notice from Customer, then Customer may, as Customer's sole remedy, elect to terminate the affected Service Components on thirty (30) days notice to AT&T, given not later than ninety (90) days after Customer first learns of the revision to the 'Guidebook. However, a revision to the Guidebook will not be considered materially adverse to Customer if it changes prices that are not fixed (stabilized) in this Pricing Schedule, if the price change was mandated by a governmental authority, or if the charge is affected by Additional Charges and Taxes as provided in Section 6 of this Pricing Schedule; or if the revision is to Part 3 Sections 2, 4, 5, 7 and/or 13 of the Guidebook. 8.2 Access Right. Customer will in a timely manner allow AT&T to access property and equipment that Customer controls as reasonably required to provide the Services, and Customer will obtain, at Customer's expense, timely access for AT&T to property that Customer does not control (other than public property) as reasonably required to provide the Services. Access rights include the right to construct, install, repair, maintain, replace and remove access lines and network facilities, as well as to use ancillary equipment space within a building, as necessary for Customer's connection to AT&Ts network. Customer must provide AT&T timely information and access to Customer's facilities and equipment as AT&T reasonably', requires to provide the Services, subject to Customers reasonable security policies. Customer will f imish any conduit, holes, wireways, wiring, plans, equipment, space, power/utilities, and other items reasonably required to perform installation of the Services, and obtain any necessary licenses, permits and consents (including easements and rights -of -way). Customer will have the Site ready for AT&T to perform its work according to a mutually agreed schedule. 9. SERVICES AND JURISDICTION CERTIFICATION Page 5 of 8 AT&T and Customer Confidential Information 0 aw Pricing Schedule for AT&T Interstate Broadband Sertatevices GuiProvided ed on Custom Terms Pursuant to the AT&T Case Number FLl1-2339-00 Option 1 of 1 Customer acknowledges and certifies that the total interstate traffic (including Internet traffic) on the Service(s) constitutes more than ten percent (10%) of the total traffic on the Service. 10. CUSTOMER COMMITMENT AND RATES 10.1 Customer Commitment SERVICE QUANTITY COMMITMENT rRequiremenf): omer must purchase and maintain the following Service(s) within three (3) months after the Effective Dote of this ng Schedule ("Ramp -up Period") at a minimum in the quantities of Services listed below ("Minimum Quantity Service Minimum Quantity Requirement Metro Ethernet Service (1) At the end of the Ramp -up Period and no less than annually on the anniversary of the execution of this Pricing' Schedule, AT&T will review the quantity of Services purchased and maintained pursuant to the requirements of this Pricing Schedule to determine if the Minimum Quantity Requirement for each Service listed above has been met and is being Maintained during each month of the Pricing Schedule. Services for which Customer has not been billed, or billed and Customer has not paid, will not contribute to the Minimum Quantity Requirement. Failure on the part of AT&T to perform this review shall not be considered a waiver of this provision. For each month of the term of this Pricing Schedule that the puantity of Services is less than the applicable Minimum Quantity Requirement, Customer shall be billed a commitment shrtfall. The commitment shortfall for such service shall be equal to the Minimum Quantity Requirement minus the quantity of installed Services multiplied by the rates set forth in this Pricing Schedule ("Commitment Shortfall"). Termination charges will not apply upon disconnection of a Service where Customer will incur a Commitment Shortfall for the disconnection of that Service. The nonrecurring charges identified in Section 12 below are waived for the installation of new Services (but not for moves, adds or changes as described in Section 4 above) installed after the Effective Date of this Pricing Schedule. Upon disconnection of any Service for which Customer will incur a Commitment Shortfall or a termination liability charge as specified above, and for which these charges were waived at installation, Customer will be charged nonrecurring charges, as identified in Section 12 below, in addition to Customer's obligation to pay the Commitment Shortfall for the remainder of the Pricing Schedule Term and any termination liability charges incurred as provided herein. 10.2 Rates The Rate Elements (aka Service Components), Nonrecurring Charges, Monthly Rates, and USOCs for the Service provided under this Pricing Schedule are listed in the 'RATES AND CHARGES' section below. Page 6 of 8 AT&T and Customer Confidential Information eaw Pricing Schedule for AT&T Interstate Broadband Services Provided on Custom Terms Pursuant to the AT&T Interstate Guidebook Case Number FL11-2339-00 Option 1 of 1 RATES AND CHARGES Non -Recurring Monthly Rate USOC Rate Elements 1 eCARS CNUM (Tracking number for Ordering and Billing purposes only.) 2 Metro Ethernet service, 100 Mbps Premium Connection, per connection, Fixed Mode (Reward Credit of 6.250% of prevailing Guidebook Monthly Rate.) 3 Metro Ethernet Service, 1 Gbps Premium Connection, per connection, Fixed Mode (Reward Credit of 12.587% of prevailing Guidebook Monthly Rate.) 4 Metro Ethernet Service, Priority Plus Feature, per connection (Reward Credit of 33.684% of prevailing Guidebook Monthly Rate.) 5 Metro Ethernet Service, Metro Ethernet Reporting Charge, per connection (Reward Credit of 30% of prevailing Guidebook Monthly Rate.) $.00 $.00 $.00 $.00 $.00 Page 7 of 8 AT&T and Customer Confidential Information $.00 $1,350.00 N/A MTEP6 $3,396.00 MTEPT $63.00 MTETP $5.60 MTERC iV aw Pricing Schedule for AT&T Interstate Broadband Services Provided on Custom Terms Pursuant to the AT&T Interstate Guidebook Case Number FL11-2339-00 Option 1 of 1 RATES AND CHARGES NOTES: 11. SERVICE LOCATIONS AND MSAs 11.1 Address SERVICE I LOCATION (street address and City) Metro Ethernet Service 1444 NW 79 h Avenue, Miami, FL 11.2 Applicable MSAs The pricing under this Pricing Schedule is only available for Service(s) provided in the following Metropolitan Statistical Areas (MSAs), as well as at the specific service locations (if any) identified above which may be located outside of the following MSAs: Miami, FL 12. WAIVED NONRECURRING CHARGES Per Section 7 above (and, if applicable, Section 10.1 above), Customer shall pay a termination liability or (if applicable) a Commitment Shortfall charge of an amount equal to all unpaid nonrecurring charges, including nonrecurring charges that were waived as stated below. Nonrecurring USOC Description Charge - Case Preparation Charge $423.00 All AT&T trademarks and service marks contained herein are owned by AT&T Intellectual Property and/or AT&T affiliated companies. END OF ARRANGEMENT AGREEMENT OPTION 1 Page 8 of 8 AT&T and Customer Confidential Information eaM Addendum Agreement Case Number FL11-1478-02 AT&T MA Reference No. 201012220258UA CUSTOMER "Customer" AT&T "AT&T' Monroe County, by and through its Board of County For purposes of this Pricing Schedule, AT&T Commissioners, a political subdivision of the State of means the Service Provider specifically identified Florida herein. Street Address: 1200 Truman Ave City: Key West State: FL Zip Code: 33040- Billing Address Street Address: 1200 Truman Ave City: Key West State: FL Zip Code:33040- Sales Contact Information and CUSTOMER Contact (for Contract Notices) for Contract Notices for C Name: Bob Ward Name: Elena Cordal Title: IT Manager Title: Account Manager Telephone: 305-453-8792 Telephone: 305-569-7292 Fax: - - Fax: - - Email: Email: ec656l@aft.com Street Address: 1200 Truman Ave Attention: Assistant Vice President City: Key West Street Address: 2180 Lake Blvd., 7t' Floor State: FL City: Atlanta, State: GA, Zip Code: 30319 Zip Code: 33040- With a copy to: AT&T Corp. One AT&T Way, Bedminster, NJ 07921-0752 ATTN: Master Agreement Support Team Email: mast att.com AT&T Authorized Agent or Representative Information if applicable) Name: Company Name: Agent Street Address: City: State: Zip Code: - Telephone: - - Fax: - - Email: Agent Code: This Addendum ("Addendum") changes Contract Service Arrangement FL07-2033-01 to a Pricing Schedule ("Pricing Schedule") to the above referenced Unified Agreement. AT&T ("Company") and Monroe County, by and through its Board of County Commissioner, a political subdivision of the State ("Customer"), hereby agree, as acknowledged by their appropriate signatures as set out below, to amend and change Pricing Schedule FL07-2033-01. This Pricing Schedule Addendum Agreement is based upon the following terms and conditions as well as any Attachment(s) affixed and the appropriate lawfully filed and approved which is by this reference incorporated herein. 1. Customer acknowledges that Customer has read and understands this Addendum Agreement and agrees to be bound by its terms and conditions. Customer further agrees that this Agreement, and any orders, constitute the complete and exclusive statement of the Addendum Agreement between the parties, superseding all proposals, representations, and/or prior agreements, oral or written, between the parties relating to the subject matter of the Addendum Agreement. 2. Acceptance of any order by Company is subject to Company credit and other approvals. Following order acceptance, if it is determined that: (i) the initial credit approval was based on inaccurate or incomplete information; or (ii) the customer's Page 1 of 6 AT&T and Customer Confidential Information 0 aw Addendum Agreement Case Number FL11-1478-02 creditworthiness has significantly decreased, Company in its sole discretion reserves the right to cancel the order without liability or suspend the Order until accurate and appropriate credit approval requirements are established and accepted by Customer. 3. This Agreement is not binding upon Company until executed by an authorized employee, partner, or agent of 'Subscriber and Company. This Agreement may not be modified, amended, or superseded other than by a written instrument executed by both parties, approved by the appropriate Company organization, and incorporated into Company's mechanized system. The undersigned warrant and represent that they have the authority to bind Subscriber and Company to this Agreement. Service Provider: BellSouth Telecommunications, Inc. d/b/a AT&T Florida Page 2 of 6 AT&T and Customer Confidential Information Addendum Agreement Case Number FL11-1478-02 Option 1 of 1 Offer Expiration: This offer shall expire on: 8/18/2011. Description: This Addendum Agreement extends the Customers existing BellSouth® Metro Ethernet service for thilrty-six (36) months following completion of the original term on February 17, 2012; and adds new discounts and speeds. All terms and conditions of Pricing Schedule FL07-2033-01 apply to this Addendum Agreement unless modified herein. The following is being added to this Pricing Schedule: This Agreement shall be extended for additional one-year terms under the same terms and conditions herein unless either party provides written notice of its intent not to renew the Agreement at least sixty (60) days prior to the expiration f the initial term or each additional one-year term. G, �. c pro, !!2' N� -'PRQVrD AS TO 1=iDfi 1: Cr --INE M. LIMSERT-SArR(-,�:S :. ' )4NT, CQUNTY ATTOFi17?=Y Data ,.... (E'_7(o{3_Il ( _.._ Page 3 of 6 AT&T and Customer Confidential Information M= Addendum Agreement RATES AND CHARGES Rate Elements 1 Metro Ethernet Reporting Charge, per connection (Addendum to FL07-2033-01. Change rate element.) 2 Metro Ethernet Web Interface Charge, first (Addendum to FL07-2033-01. Add rate element.) 3 BellSouth Metro Ethernet Service, Premium Service Arrangement, 2 Mbps Premium Connection, per connection (Addendum to FL07-2033-01. Add rate element.) 4 BellSouth Metro Ethernet Service, Premium Service Arrangement, 4 Mbps Premium Connection, per connection (Addendum to FL07-2033-01. Change rate element.) 5 BellSouth Metro Ethernet Service, Premium Service Arrangement, 8 Mbps Premium Connection, per connection (Addendum to FL07-2033-01. Add rate element.) 6 BellSouth Metro Ethernet Service, 10 Mbps Premium Connection, per connection, Fixed Mode (Addendum to FL07-2033-01. Change rate element.) Non -Recurring $.00 $.00 Case Number FL11-1478-02 Option 1 of 1 Monthly Rate USOC $5.60 CNMME $.00 CNMWF $.00 $460.00 MTEPO $.00 $.00 $.00 Page 4 of 6 AT&T and Customer Confidential Information $510.00 MTEP1 $530.00 MTEP2 $700.00 MTEP3 Addendum Agreement RATES AND CHARGES 7 BellSouth Metro Ethernet Service, 50Mbps Premium Connection, per connection, Fixed Mode (Addendum to FL07-2033-01. Add rate element.) 8 BellSouth Metro Ethernet Service, 100 Mbps Premium Connection, per connection, Fixed Mode (Addendum to FL07-2033-01. Change rate element.) 9 BellSouth Metro Ethernet Service, 1000 Mbps Premium Connection, per connection, Fixed (Addendum to FL07-2033-01. Add rate element.) 10 BellSouth Metro Ethernet Service, Additional Mileage, greater than 10 miles through 25 airline miles (Addendum to FL07-2033-01. Add rate element.) 11 BellSouth Metro Ethernet Service, Priority Plus Feature, per connection (Addendum to FL07-2033-01. Change rate element.) $.00 $.00 $.00 $.00 $.00 Page 5 of 6 AT&T and Customer Confidential Information Case Number FL11-1478-02 Option 1 of 1 $894.00 MTEP5 $1,350.00 $3,396.00 MTEP6 MTEPT $350.00 MTEMO $63.00 MTETP ie aw Addendum Agreement Case Number FL11-1478-02 Option 1 of 1 RATES AND CHARGES NOTES: The'NOTES' section of the'RATES AND CHARGES' pages of Contract Service Arrangement Agreement FL07-2033-01 is modified as follows: 3. The following nonrecurring charges will not apply upon installation. However, if all or any part of the service is disconnected prior to the expiration of the selected term, then Customer will pay full nonrecurring charges that were waived at installation as identified below in addition to applicable termination liability charges. USOC I Description Nonrecurring Charge MTEPO Metro Ethernet Service, 2 Mb s Premium Connection, Fixed $1,000.00 each MTEP2 Metro Ethernet Service, 8 Mb s Premium Connection, Fixed $1,000.00 each MTEP5 Metro Ethernet Service, 50 Mb s Premium Connection, Fixed $1,250.00 each MTEPT Metro Ethernet Service, 1000 Mbps Premium Connection, $1,750.00 each Fixed Furthermore, upon Customer's request to disconnect all service prior to the expiration of the selected term, Customer will be charged a one-time Contract Preparation Charge in the amount of $423.00. All trademarks and service marks contained herein are owned by AT&T Intellectual Property and/or AT&T affiliated companies. There are no other additions, deletions or changes to the above referenced Contract Service Arrangement Agreement included in this Addendum Agreement. All other terms and conditions as previously agreed and acknowledged remain unchanged and in full force. END OF ARRANGEMENT AGREEMENT OPTION 1 Page 6 of 6 AT&T and Customer Confidential Information Technical Services July 20, 2011 Item Background As Monroe County becomes increasingly dependent on its wide area network to carry more and more of its critical services including email, voice communications, network traffic for the Constitutional Officers' networks, streaming video and video on demand, improvements in the reliability of this network are necessary. We live in a County with a very unique geography where by the "wires" that connect us are,. in many places, single points of failure. With the additional dangers of hurricanes, these "wires" become very thin indeed. Because we rely on these wires more and more for information necessary for our jobs, it is important that these connections be as robust as possible. Technical Services, the Sheriff, the Property Appraiser's Office and the Courts have merged their networks over the past several years to reduce overall costs and share resources as appropriate. We are also working with the Clerk of Courts, the Health Department, and the State Attorney's Office to connect them to our network backbone. A glaring defect of our network infrastructure is that we connect to the Internet in Key West, which is the furthermost point south in our network and therefore the most exposed to an outage. Despite the fact that this communication occurs almost instantly, there are still physical vulnerabilities for every mile our traffic must traverse. Furthermore, placing the Internet connection point in Key West is more costly than locating it somewhere on the mainland due to Key West's isolated connectivity and limited choices of providers. Our current network utilization is running at 100% of available capacity during normal business hours. Furthermore, using "hosted" applications has become more and more the norm today as an alternative means to deliver information and provide support to our citizens. There are several examples of this already today at work in Monroe County. The County's budget and finance software system has been hosted in Sarasota County for at least the last 4 years. Our library has recently moved from an in-house to a hosted solution for its integrate library system software last year. It appears as though the Court Administration will be moving to a fully hosted email solution in the next several months. Our Growth Management department has had discussions regarding the hosting of their GIS software instead of using an internal server. There are several reasons to move to a hosted solution. We no longer have to maintain a server with its drivers, operating system updates, etc. We do not have to worry about backing up the server as our contract with the provider includes disaster recovery protection for our data. We can focus on the use and function of the application instead. Of course, this means that this application and our ability to use it become completely dependent on our users ability to reach. the Internet. In this vein, the County pursued colocation services with two vendors, AT&T and a company called Terremark, which operates a colocation facility in downtown Miami. After 3 months of negotiations, we received quotations for these services from each of them. This proposal will create a new connection point for our internal network at a Category 5 data center in central Dade County. We intend to relocate our Internet connection to this facility as well. By doing so, we are able to acquire significantly more bandwidth at nearly the costs we are currently paying. At the same time, due to the grid nature of infrastructure on the mainland, the reliability of these connections is enhanced greatly. Several systems and critical servers will be moved to this location including our application servers for Emergency Management, our web component of Growth Management's permitting application, our VPN server, an email backup server to provide push email services for smartphones, and the County's internet proxy server. If a network disruption were to occur at a point south of say Marathon, then offices north of the break would still have connectivity to the internet and the rest of the network. Eventually, much of our production server environment will be moved to Miami. Proposal Analysis Each proposal we received included a single 7-foot "rack" with a lock for our equipment along with two redundant 20 Amp 120 volt circuits and raised floor cooling, a 100 Mb/s connection to the Internet with 62 IP addresses, and cross -connects from our cabinet to the Internet and to our private wide area network. Currently we pay $4,500 per month for 20 Mb/s of Internet bandwidth in Key West. It is a primary goal of this solution that we secure this additional bandwidth without increasing the costs of what we currently pay. We expected that this would be easy to achieve because Internet services in Miami are extremely competitive. The first proposal we received was from AT&T. Their solution results in a monthly total charge of 4,690 dollars per month which is $190 more than what we pay today. The second quotation we received was from Terremark. Their solution results in a monthly total charge of 4,549' dollars per month which is $49 more than what we pay today. During the course of the negotiations, AT&T indicated that they would bundle their solution together with discounted pricing on our Metro Ethernet wide area network should we elect to place our equipment at their facility. With these additional discounts, the net result is a monthly savings of $2,680. However not all of these savings will be realized as we wish to use some of it to purchase additional bandwidth for our internal wide area network to the facility. This additional savings enables us to increase the bandwidth on our wide area connection such that each of our main offices will be able to drive data to that location at full speed. One of the weaknesses of the Terremark solution was that we were purchasing as much bandwidth for our internal connection as to the Internet. The net result would be that any traffic for backup and disaster recovery would take away from the available bandwidth for Internet traffic. At this time, we need all of the Internet bandwidth we can reasonably afford to purchase. AT&T's bundled solution will allow the County to purchase 10 times the bandwidth on our private connection as on our Internet connection. This means that we will fully utilize the 100 Mb/s for Internet and have 900 Mb/s available for backup and disaster recovery. It is the recommendation of Technical Services that the Board of County Commissioners select the proposal from AT&T in its entirety, due to the amount of bandwidth available in the solution and the cost savings, which are more than $4,000 per year. Included Documentation The first document is an AT&T Hosting and Application Services Pricing Schedule to the Master Agreement that provides pricing for the rental of a single 7-foot rack with power, cooling and the necessary network connections for us to connect to the Internet and our internal network. We will install our servers and networking equipment into this enclosure. The second document is the AT&T Managed Internet Services Pricing Schedule that provides pricing for the Internet services itself. The speed of this connection is 100 Mb/s and provides 62 public IP addresses that we will share with each of the entities that will use our facilities. The third document after the contract summary is the Pricing Schedule for AT&T Interstate, Broadband Services Provided on Custom Terms Pursuant to the AT&T Interstate Guidebook that contains pricing for the Metro Ethernet service at the hosting facility. This connection enables the rest of our offices to connect to the Internet service in Miami and provides for sufficient', bandwidth to support a server farm there as well. The fourth document is the Pricing Schedule to the Master Agreement that provides new pricing for our existing Metro Ethernet locations at a discount from our present contract. We have also included several additional documents after this item background. The first document is the Technical Order Form that lists the specific contacts for the hosting services and their contact information as well as the specific lists of services that we have ordered The second document is a copy of the competing proposal from Terremark for their Internet services. They were unable to provide us with a quote for Metro Ethernet services. Detailed Cost Analysis Detailed Analysis of Proposals for Disaster Recovery Current Internet 4,500 4,500 14,500 4,500 Int Cost for 36 Mo 162,000 162,000 162,000 162,000 Terremark Terremark AT&T 100/ 100 100/ 1000 100/ 100 100/ 1000 Rack/Power/Net 1,456 1,456 1,015 1,015 Metro Ethernet 1,543 3,918 1,350 3,465 Internet 1,550 1,550 2,325 2,325 Total Mo Recurring 4,549 6,924 4,690 6,805 One-time Chg 3,570 3,570 1,220 1,220 Total over 36 months 167,334 252,834 170,060 246,200 Metro E Costs 17306 17306 2680 14626 14626 36 Mo ME Costs 623,016 623,016 526,536 526,536 Total Costs 36 Mo Current 785,016 790,350 875,850 696,596 772,736 36 Mo Savings w/ ME Pricing -5334 -90834 88420 12280 Monthly Savings -148 -2523 2,456 341 Staff Recommendation Technical Services recommends that the Monroe County Board of County Commissioners approve these four addendums to our Master Service Agreement with AT&T. AT&T Hosting & Application Services Technical Order Form AT&T Hosting & A_ gglication Services Technical Order Form General Information This Technical Order Form (TOF) is the engineering document that describes precisely what systems and are to be deployed and provided by AT&T. TOF may be subject to re -approval after 30 days, for verifying availability of hardware, software, data center space, or other elements. Order Confirmation THIS CONFIRMS YOUR CONFIGURATION AND ORDER HOSTING SERVICES. IF YOU DISAGREE W TH ANY ASPECT OF THIS ORDER, YOU MUST NOTIFY AT&T IN WRITING WITHIN 5 BUSINESS DAYS FRON THE DATE OF THIS ORDER, OR THIS ORDER WILL BE DEEMED FINAL AND BINDING. CHANGES TO TF IS ORDER MUST BE MUTUALLY AGREED AND CONFIRMED BY AT&T IN WRITING TO YOU. THIS FOF M AND ANY CONFIRMED CHANGES WILL BE SUBJECT TO THE TERMS, CONDITIONS AND CHARGES OF YOUR CONTRACT WITH AT&T FOR THE SERVICES. Customer n Customer orma to Monroe County, Board of County r tr _fit` * t c :, br��. -> 11/10/2010 Name Commissioners 20:59 1200 Truman Avenue" Btu Key West - FL 33040 Others United States. '. Note for clients with services in IDCs Outside the United States regions: AT&T requires registered con local billing address and contact in the country where service is being provided. Bills for global service issued in local currency and to the local client affiliate. Special Order review and CRB approval is requ other billing considerations. Site Class Government Account County (CNTY) Credit Check Initiated Yes Installation Process Document Reviewed and Left with Customer Yes ❑ D ent Information (For Internal AT&T Use Only) ocum Tp e( 20101005JK40787 eTOF Ver. 1 rr; St N/A IViC C `?# bustoil of ID: y Data Center Location 1DG� Cocaon-' ' ,rj Miami, FL - MIA1 y name, be for any Monroe County, Board of County Commissioners Effective: 11/10/2010 20:59 (40787), Ver 1 AT&T & Customer Confidential Information Page 1 of 10 General Information AT&T Hosting & Application Services Technical Order Form AT&T Sales and Marketing Contacts pla��g,� iWiVi > m ❑ EHAE or Other AE ELENA CORDAL +1 3055697292 ec6561 @aserr ail.att.com ® EHAE JARED KAY +1 3055697370 jk7814@asem il.att.com ® Technical Contact/Solu- Micah Goodman 912 691-0497 mgoodman@a .com tions Center Y Additional Agent Info Agency Name: Agency ID: pi, Mu Jed 1W. ; > ward- ® Prima Technical Contact Primary Bob Ward 305-453-8792 bob@monroe unty-fl.gov ❑ Secondary Technical Con- Eric Udell 305-289-2504 eric@monroecc)unty-fl.gov tact ❑ General Manager/Owner ❑ Administative Contact* Bob Ward 305-453-8792 ward- bob@monroe unty-fl.gov druckemiller- ❑ Billing Contact* Lisa Druckemiller 305-295-5100 I Iisa@monroecounty-fl.gov Order Type ® New Order ❑ Change Order Note: Some AT&T Managed capabilities may be available via Special Order process or may not be IDC locations Outside the United States regions. k 4.. �` :h..YW � KYwF �.+•..•f ..✓°r�.+'gsd� �Kt, Colocation Services } Client Managed Sert/eF11� No Monitoring 1. Advanced Monitoring can also be referred to as Type 1 order, service or server (as applicable) 2. Advanced Management can also be referred to as Type 2 order, service or server (as applicable) 3. Server & Operating System Support can also be referred to as Type 4 order, service or server (as applicable) 4. Management through the OS can also be referred to as Type 5 order, service or server (as applicable). Type 5 is used to differs Synaptic Hosting and Application Services from other MM types and provide server management through the Operating System. requires installation of ILA agents for monitoring and management. 5. AT&T Infrastructure requests must attach their Firewall requirements. Include Application (http, ftp etc) Source and Destination and their respective ports and the purpose of the request (upload new code, pass application data etc). Blanket port openings (e.l will not be permitted. Service Elements Please select all applicable sections of the TOF. Selected sections will be reviewed and approved for implementation during AT&T Engineering Review. Section 1 Facilities in all 5 P addresses .1024-65536) Monroe County, Board of County Commissioners Effective: 11/10/2010 20:59 (40787), Ver 1 AT&T & Customer Confidential Information Page 2 of 10 General Information Monroe County, Board of County Commissioners Effective: 11/ 0/2010 20:59 (40787), Ver 1 AT&T & Customer Confidential Information Page 3 of 10 General Information AT&T Hosting & Application Services Technical Order Form Change Control History Sheet Change Control History Sheet applies in most cases to changes to the customers existing service with AT&T. All changes to the customers original configuration are to be noted in this section. Each change or sets of changes occurring on the same date are to be notated with a date header for that section. All changes should be reflected appropriately in the body of the eTOF (i.e. if a server is added, update the Hardware & Operating System table etc.). Please complete the table below and provide description as ne essar Monroe County, Board of County Commissioners I - I Effective: 1 �/10/2010 20:59 (40787), Ver 1 AT&T & Customer Confidential Information Page 4 of 10 General Information AT&T Hosting & Application Services Technical Order Form Proposed System Description - 1 Locking Cabinet - 1 pair of 120/20s - 2 Fiber CC's Topology Map File name: U0649399.vsd Implementation Schedule . Installation Interval Monroe County, Board of County Commissioners Effective: 11110/2010 20:59 (40787), Ver 1 AT&T & Customer Confidential Information Page 5 of 10 General Information AT&T Hosting & Application Services Technical Order Form Section 1: Facilities Racks & Power Rack Space • Space is purchased in units of racks or locking cabinets. Caged space is allocated in multiples of 5-ra data centers where standard 2-post racks are not available, equivalent 4-post racks or locking cabinet substituted. • For US IDCs standard 2-post rack dimensions are 84"x19" (Tall x Wide), 4-post dimensions are 84"x1 (Tall x Wide x Deep). Cabinets are 84"x19"x32" (Tall x Wide x Deep). For rack and cabinet dimension IDCs Outside the United States regions, please refer to the Site Specification documents. • If Gigabit Ethernet is selected in Section 2, Front -End Connectivity Access Method, then populate IDF Specifications for Client Cages. Please note that IDFs in Global IDCs Outside the United States regio available only via Special Order Process. Data Center Space TVDe: Locking Cabinets ±t�.� � � � a 't'"'xv '�,x"r�%'f. s -rs.c h x...cs^" ci'`; •• '�a� x �x� m ,� <-,ya�, y'Sr. Iltacf� i ap��I � � yWp {�+ 1 Lockable Cab- 1 inets Comments: 2-post racks are not available in Hong Kong, China IDC. Power • In US IDCs, power requirements should be determined first, as they will drive the physical space reql a given IDC based on power & cooling parameters. Solutions Center should get PH approval on the 1 situations: A.New space that requires more than the equivalent of a pair (1 active/1 passive) of 120v/20amp circ rack B.Augments to existing space that require more than the equivalent of a pair (1 active/1 passive) of 1; circuits per rack C.The Atlanta Midtown, GA - ATL2, Miami, FL - MIA1, and Nashville, TN - NTN1 IDCs have a power limitation of 50W/Square Foot. cs. In will be in global are its per at • In Global IDCs ( Outside the United States Regions), power (redundant, per rack/cabinet) is supplied based on in -country specifications. Please refer to Site Specifications for details. Power requirements again wil drive the space requirements in gIDCs. Solutions Center should get PH approval on the following situations: A.New space that requires more than 1.8kW per rack B.Augments to existing space that require more than 1.8kW per rack . There are no standard intervals for power circuit provisioning because as outside vendors must be contracted to install the required power. Different vendors are used at each site. • Please check power plug/receptacle configuration at the Data Center to ensure compatibility. • Power Strips are only included with 120v/20amp circuits. The power strips that will be provided are eist, 120v/20amp, 10-outlet 19" rack mount "horizontal" with metered (LED) display. All other power circui s include a single NEMA receptacle only; no power strip. Power strips for 208v circuits can be purchased throug i AT&T, but will have a lead time as these items are not commonly stocked at the IDCs. Any other receptacle type should be priced from the MPL and noted in the Comments field. Please refer to http://njpmscd.ugd.aft.com/portal/ for available product/supplier information. • Customer provided power strips must come from an approved manufacturer, UL rated, include a NEMA twist lock plug and have a metered (LED) display. In addition, the manufacturer and part number must be provided in the TOF. Monroe County, Board of County Commissioners Effective: 11M0/2010 20:59 (40787). Ver 1 AT&T & Customer Confidential Information I Page 6 of 10 Section 1: Facilities AT&T Hosting & Application Services Technical Order Form Please provide power requirements for each cabinet/rack in a separate row. AT& Yes 1 120 1 20 1 Single 1 1-5-20 Power Density Clause: POWER DENSITY: "Customer may not exceed a sustained power draw of 2.3 (Maximum Draw) in the 19.2 square foot, 1 rack space. In addition, active/passive pairs of circuits may n( greater than 80% circuit breaker rating of the active circuit but total loading of space shall not exceed Ma: Draw. AT&T will periodically review Customer's usage of these circuits to verify that Customer is not exce Maximum Draw. If AT&T determines Customer is exceeding Maximum Draw, AT&T will require Custome additional Space to support the necessary cooling, if space is available, or require the customer to bring I below the Maximum Draw. If Customer does not purchase additional Space or bring their usage to accer levels, AT&T, in the exercise of its reasonable discretion (30 business days), reserves the right to take in action and bring the total usage below the Maximum Draw." Comments: draw :ding the purchase ieir usage Monroe County, Board of County Commissioners Effective: 11/ 0/2010 20:59, (40787), Ver 1 AT&T & Customer Confidential Information Page 7 of 10 Section 1: Facilities AT&T Hosting & Application Services Technical Order Form Section 2: Connectivity Back -End Connectivity • Back -end cross -connect requirements should not be put on the TOF unless the circuit order has been and both the carrier and circuit order number can be identified.Circuit Omer and Carrier are NOT regt Dual Site cross connects. • Media Type • POTS, Fractional T1, ISDN and T1s are delivered using Copper media • DS3s are delivered using Coax media • OCx circuits are delivered using Fiber media • Dual Site Cross Connect selection as an "Access Method" requires you to specify the site IDS of both the Comments field. . ACCU-Ring requires 2 cross -connects to meet the diversity required by this product within the IDC • If the customer requires diversity between the Service Carrier demark cage and the customer cage/G then that requirement most be noted within "Comments" field • UVN circuits require 2 fiber pairs and may require diverse cross -connects from the Telco demarc to ti customer IDF. All cross connects are run using a single path (non -diverse) from the carrier demark to customer IDF. • All fiber-optic connectors use ferrules to hold the ends of the fiber and keep them aligned. • SC uses a push-pull latching mechanism similar to common audio and video plugs and sockets. • LC is a miniaturized version of the SC connector, half the size of an SC, with a 1.25mm ferrule it 2.5mm. • ST uses a half -twist bayonet type of lock. • MT-RJ is a connector for two fibers in a very small form factor, with locating pins on the plug. • All fiber cross -connects are terminated on an IDF using mechanical splicing. If your customer reques splicing on a SM Fiber cross connect, you must obtain a custom cost quote from the IDC and price it custom. Information regarding AT&T IDCs located Outside the United States regions: • Intemational Data/Private Line Services and ISDN services must be ordered by a customer directly v Data Network Account Executive or alternate service provider. • All backend connectivity circuits terminate in the service providers Meet -Me- Room (MMR) within the Data Center. It is the responsibility of the service provider to deliver service to this demarcation point be responsible for cross -connecting the circuit within the data center from the service providers Meet (MMR), to the customer equipment. IDFs are not included in the standard cage or cabinet deploymel they are available via Special Order Process. • Following are the options for back -end connectivity cross connects. Media Type: • Copper: POTS, Fractional T1, ISDN and T1s • Coax: DS3s • Fiber: OCx & Ethernet circuits placed red for cages in ibinet, e the stead of s fusion e work as ith AT&T Internet AT&T will 'Me -Room t. however Y ,' .y.�� �,1h . .zw •.$.ry%h.F K'-- .. '!N. tr ..;e!x. .... ....:.: +r'k ,. a't��". ,..,i` w :+,+� �� `� Private Line Fiber- SC 100 1 Yes ATT 11/20/2010 TBD None cross -connect' SM Mb Private Line Fiber- SC 100 1 Yes ATT 11/20/2010 TBD N ne cross -connect' SM Mb Specify bandwidth for all Access Methods with ' mark. Please note that there is NO bandwidth associated with Baseline POTS. '• Baseline POTS on this list must be ordered by the customer directly with a service provider, and will incur cross -connect fees from Hosting. "` Connectors marked with asterisks are non-standard in the IDC and may require longer installation interval due to sourcing the requested connector. Note 1: Managed Router Solutions (MRS)/Enhanced VPN (EVPN)tPrivate Network Transport (PNTYAVPN (AT&T) info must be provided in the Managed Router subsection of the TOF for deployment in the IDC. This selection is mandatory for client's backend circuits that will terminate in the AT&T -Managed area of the IDC. Please engage with your DNAE to ensure MRS/EVPN/PNT/AVPN contract is signed. Monroe County, Board of County Commissioners Effective: 11 10/2010 20:59 (40787), Ver 1 AT&T & Customer Confidential Information Page 8 of 10 Section 2: Connectivity AT&T Hosting & Application Services Technical Order Form AT&T Hosting & Application Services Technical Order Form Section 12: AT&T Managed Services Portal on Business Direct and Reporting Services Portal Services ® Customer requires a new BusinessDirect® Portal. No F� D�t��'a site l�, , ,- , . N/A Please enter ID information in the table below. Entering at least one Client User Category is required: x " 1���y se Goa o �l air 4� � ward- =WV � 1100 Simonton � ♦�� „�, �� x=, I�im 121492 Client Ward, Bob bob@monroe St Rm 2-205, Key West, Flor- Network Administrat- or 305-453 792 county-fl.gov ida 33040 1100 Simonton 121493 Client Udell, Eric eric@monroec ounty-fl.gov St Rm 2-205, Key West, Flor- Director 305-289 2504 ida 33040 121494 Client Druckemiller, druckemiller- lisa@monroec 1100 Simonton St Rm 2-205, Billing Contact 305-295 5100 Lisa ounty-fl.gov Key West, Flor- ida 33040 Other Services Please check the appropriate boxes for other services that the customer will receive to ensure Portal se ices are set up correctly. a ❑Ian i=oad BalaU�! i +.N ..'Y ..'l�wt.`Y r,�' +.: rua 2 E.l V AS'i 4 a� gel Storag Ssry F �.� QI�IFioSdgS�Qi1i`�"' 't' , o ., .�. •r. ju ,"'_+p�,'i�._'•� h� Al'Env �' oil J ''iks' �`�'FXs+rr` . 'ln', n ✓iT«aa w3G, MR`RF txw..: .11'aY'v bY..� �'T,' �."t� 'b �l`F.. ,�^" '' @tI1U .J'19' 'M .,-..J=#. �l b'Z�-' Y � O�, Monroe County, Board of County Commissioners (40787), Ver 1 AT&T & Customer Confidential Information Effective: 11�ipoia12010 10Section 12: AT&T Managed Services Portal onge 10 oof f 10 Business Direct and Reporting Services Contact Information rp terremark One Biscayne Tower 2 South Biscayne Blvd, Suite 2900 Miami, FL 33131 Tel: 305-856-3200 Fax: 305-856-8190 Visit our website for further information at www.terremark.com. Primary Contact John Zima District Sales Manager E-mail: jozima@terremark.com Phone: (305) 808-5213 Secondary Contact Kurt Robinson Outside Sales Engineer E-mail: kobinson@terremark.com Phone: (305) 961-3607 Table of Contents YourSolution.......................................................................................................................1 SolutionDiagram..........................................................................................................................1 SolutionDetail............................................................................................................................... 1 SolutionPricing Summary ............................................................................................................. 2 SolutionPricing Detail................................................................................................................... 2 Your Solution Solution Diagram i Jj! ji Cabinet - 7ft i rSWANN i Cabinet 0511812011 Solution Detail Internet Bandwidth Colo Managed Router Service Quantity 1 Managed Router Service - GigE (1,000 Mbps) Managed Router Services - setup(PROMO-NEW) Impl. ------.__---.-.__ Committed Information Rate Quantity 100 _ Managed Router Service 1 Mb/s — 64 public IPs Quantity 1 Monthly Service IP Addressing Fee, Block of 64 (/26) Monthly Service - Impl. IP Addressing Fee, Block of 64 (/26) set up AT&T metroE IFC Sol Sol Cat Impl Mon ----------_..____... ....... ........ Quantity ........... _...... _.._ _..._..__....... _...... _..._...— 1 IFC - Impl_ — -- Fiber, SM/MM, 6-count, SC to SC/LC - setup Colo Cross -Connect Quantity 1 — Crossconnect Gigabit Ethernet 1000SX (MM fiber 850nm 220-550m) :olo 42U Cabinet Quantity 1 Cabinet 7' Cabinet Colo Power -120V AC, SP, 20AMP (A & B) Quantity 1 Power f 120vAC, SP, 20amp, CPS (A & B) ution Pricing Summary Total Non -Recurring Charges $ 3,570 Implementation Services $3,570 Total Monthly -Recurring Charges $ 3,006 Monthly Services - Colo $1,106 Monthly Services - Network $1,900 Monthly Rental Cost estimated based on 24 month term. ution Pricing Detail inet ementation Services - Customer Purchased Description i ...... .._... .. . _ ... ..._.. Qty ... ( Price _........... _.. ._. ,.__....... Ext _........ .... ...._. .............. .......... _ ...... ...__......_.............. Colo Managed Router Service _ 1 $1,250 . $1,250 64 public IPs _ 1 $50 ' $50_ IFC Colo Cross -Connect 1 j $250 —�-- $250 42U Cabinet 1 '--$800 $800 Colo Power -120V AC, SP, 20AMP (A & B) 1 i ......... Total $3,570 thly Services - Colo - Customer Purchased Description Qty ......................... _ . , _....._ .. _ 42U Cabinet 1 ; $700 $700 Colo Power -120V AC, SP, 20AMP (A & B) 1 $406 $406 Total �1,1 U6 Monthly Services - Network - Customer Purchased ............. ....... ..... _ ...._..._.................... ........... ..._........ ..... ...... Description Committed Information Rate .................. ._...._._................_ _..... _ .... ..... 64 public IPs Colo Cross -Connect Qty Price i_ Ext Price 100 $15 $1,500 1.... ... ..............-$50 ..._. ._....._..... ._.. Total Software — Customer Purchased Mon $1,900 Note: Rent based on term of 24 months. j Vendor Title City I Unit Price Ext. Price i Total $0 thly Subscription Software Vendor Title Qty I Unit Price Ext. Price Total $t)