Loading...
Consent-Maintenance 03/20/2013CONSENT TO ASSIGNMENT This Consent to Assignment is entered into this day of A ��XO 1 3, by and between Monroe County, a political subdivision of the State of Florida (hereafter COUNTY), and Ocd North America, Inc.. (hereafter ASSIGNOR), and Canon Solutions America, Inc. (hereafter ASSIGNEE). WHEREAS, on October 31, 2012 the COUNTY and ASSIGNOR entered into Customer Agreement 0013496 -03 for the maintenance of an Ocd Colorwave 300 plotter; and WHEREAS, the COUNTY received notice that effective January 1, 2013 Oce North America, Inc merged into Canon Business Solutions, Inc. with Canon Business Solutions, Inc being the surviving entity and on that same date, Canon Business Solutions, Inc changed its name to Canon Solutions America, Inc. As part of that merger and by operation of law, Canon Solutions America, Inc. assumed all of Ocd North America, Inc.'s rights and obligations under the Agreement with the COUNTY; Now therefore, inconsideration of the mutual promises of the original agreements as amended herein, the parties agree as follows: I . Effective January 1, 2013 the Assignor assigns to Assignee all the Assignor's rights, title and interest in the original agreements. 2. The County hereby consents to the assignment which shall be effective as of January 1, 2013; in consideration for such consent, the Assignee agrees to be bound by all the terms and conditions of the original agreement, as amended above. 3. The remaining provisions of the agreement dated October 31, 2012, not inconsistent herewith, remain in full force and effect. (SEAL) AT N - � TEST: AMY HEAVILIN, CLERK BOARD OF COUNTY COMMISSIONgRS OF ° MONROE OUNTY FLORIDA C y M 70 -o Q By' By: , r- -rt Deputy Clerk M or /Chair an - - o _ ✓7 = 71 Witnesses: OCE NORTH AMERICA, INC. (ASSIGN( -*) ca n .. o By Signature, Tit By: Si re Printed Name /3c�0/3 Printed Name Date r m ti � Witnesses: CANON SOLUTIONS AMERICA, INC. (ASSIGNEE) By: C LP Signature, Titl By: !/v �Q /�0P z 4��✓( Lp�f / Signoe I , Printed Name `1 ;bz3 M0NROE OU vTY ATTORK Printed Name Date AP OV ED AS TO O Nl 1 NTHIA . ASSIST COUNTY ATTORNEY Date 5 aDI - -- ..._._ Inc f . Oce' North America ustof°t � er Agre em n ' Division: warpContract o: Order Type- Brindled Uaida iTerto R nt,4 Mgr _rases 013 969&43 Hardware Rep No: :ustomer's Soto To Address Customer's Ship To Address Company Name: COUNTY OF MONROE Company Name: --aee>iteSu ey _ D A: i7fA: Contact Name: Tina Losacco Type of Entity: ®Corporation []Partnership le proprietor LL.0 (check one) Contact Name: Address: 1100SIIVONTONAT Address: Address, Address, City: KEY WEST County: MONEo.- City: County: State: FL Zip: 33040-2 90 phone: 305-292-4426 Mate: Zip: phone: Product/Equipment Supplies Description Requested Pre warranty Trade.e In$tallatlo. (Include sedat numbers a d meter eaurds when required) 17elor n SN pack tea Days) Llst Price Discooet delivery Addeeeda'Y"otais Total Net Price A CW200 01a13M20',2 S 0 6 SCEXPN = 0 D fitting Frequency Agreement Term t rtre or Equipment Rental Data special Delivery Charges Minimum Rental Payment Initial Tenn Minimum Payment Cost per Copy Excess Rigging Monthly 00 Total lr7­:.o rtl Minimum Maintenance Payment Payment No. TO Trade in Equip EC Required K-16 Slimmer Shut-Off(DPS Only) Monthly Payment No... Tay UYes 0 NoRYes lI No Copy Allowance Payment No. To Tax Exempt Supplies Incl. Monthly Payment No. To I Yes El No OYes 0 No Service(Also used for Rental Copy Allowances/Charges.) Number of Square Foot/Linear FoottSmartCticluCopllas Ali me Zone Services Service Excess Meter ChargeJSmartClick Charge Service Pricing Fixed Char e Addend (Copies wall be billed separately) A B&W 2000 Clr 0 Scan 0 Star"I 4 Included B&W 0,041Gtt Cir Scan 0 OYes 12 No months f B&W Unlinowd Cir 0 Scan 0 t 3nc:6uded B&W 0 Cir Sean Ca I�Yes No Months C B&W CIr Scan e&W Cir Scan []Ye. ❑No Months D B&W Cir Scan B&W CIr Scan ► Yes ❑No Months Acceptance Optional Service Customer Signature acknowledges receipt of 0 (##)documents(See documents listed below) After Flours Addtt rvlce: which are incorporated into this document by reference. Coverage Opt Coverage Charge Call Cut Charge OCUMENT NAME REV. A I�Yes 2 No cc;unae:ai:Acr:epf"flnceAireenarnt 1:2102 ftBLOYes �NoC;ustoroel�hgtoementAddendum ForAdditlonal PrsductlEqulpment 01111 0 NoCsustomer Agreement V arms arts@ Conditions 01111 C7 No Qy0jQ9Mpgtitive Trade III Agree..snant Was Comments Site Surveys(2) C o at ac.,t C;cmpllo x:re Code.6"711 IMEDEP,.trl.CPA SCHEDULE E 70 GS-,3y'-51711H res.r ,cte 5.artCer asercrratetwrr.rental agrs.mmentby0c6,Financial Services. Customer Math 1 nature Oc46 firuthoriozed Signature Customer Name° . t C v ex Authoriz Ign re: Ll Accepted by: Na nt: C Name(print): Title: ...._ Cate: State of O} anization: Oce North America,Inc,.5450 N.Cumberland Avenue+Chicago,IL 60656 FEIN/SSN y execution hereof, the signer certifies that (s)he has read the entire Agreement, that Doe or its representatives have made no agreements or representations except as set forth herein and that(&)he is duty authorized to execute the Agreement on behalf of Customer. Form#USA9500 rev 1t11 Ocer North America , Inc . Agreement No, 3101,ii4:�:96_0 Company dame: ....>�.L, iT OF+sONR.DE Company Name: - se sits \eevs__ DBA: DA: Contact Name: _HmaLosacco Contact Name: Address: 'i 1.0 S! 1 aN ST Address: Address: Address: City: KEY WE , County: City: County: State: F€. Zip: A,1,4:a,'3?,1t't Phone: „r;,;,'-21,,92_,s.:2(' State: Zip: Phone: Customer Signature acknowledges receipt of (#)documents(See documents fisted below), which are incorporated into this document by reference. DOCUMENTNAME REV. rrC. TTE r Company Name: / ,., � � y ( p�' �"C Name: Authorized Signat ._. 46 ( r f Ep Name(Plea e Print): ', C =A C ( % C .{._ Date: Title �, r �� '°..^ Date: � � �f J , Accepted by VP: 7 Name(Please Print): CUSTOMER'S REPRESENTATIVE WARRANTS THAT HE/SHE IS DULY AUTHORIZED TO EXECUTE THIS THIS CUSTOMER AGREEMENT IS ONLY BINDING UPON SIGNATURE OF AN AUTHORIZED Oce North America, AGREEMENT ON BEHALF OF CUSTOMER AND THE AGREEMENT IS BINDING ON CUSTOMER- Inc.REPRESENTATIVE. THESE TERMS AND CONDITIONS SU E CEDE ANY OTHERTERMS AND CONDITIONS INCLUDING ANY TERMS AND CONDITIONS IN THE CUSTOMER'SPURCHASE ORDER TERMS AND CONDITIONS OR OTHER DOCUMENTS.CUSTOMER'S AUTHORIZED REPRESENTATIVE ACKNOWLEDGES HE/SHE HAS READ THESE TERMS AND CONDITIONS AND ACKNOWLEDGES THAT THESE TERMS AND CONDITIONS SUPERCEDE ANY OTHER TERMS CONDITIONS. Form#USA9500 rev 12102 c North r Inc . el s Division: rFPs For Additional Prod uct/Equipament Agreement No: 00134596-0 Order Type: Sursdled Lease joint kpntalo Rep No: 364 Hard-ware Branch No: Customer: COUNTY OF tl4ClNROE Product/Equipment Description Requested Warranty Trade-in/ Installation& Total Net {include serial numbers and meter counts Delive City Pre-Pack List Price Maint.Pricy: when required} ry {#C F DAYS) Discount Delivery Price I rziti�xl S're h.- �. 539.60 98t.lsfP 50.00 I i4in N.Pp li—kh 7 _.._ _ - S0.IN1 S0.610 MUIfD dnatW Supp['ie,e Ki4 13 _... t __. SUM S0.00 %UX) S0.00 Cektrr'6'k'nte 360?,pi[r €P`."s3t7*13B.r L`eszraxe _- Y SIUM _ $;i#.€M S0.00 Cciorwavv.3pit€Controller License Y _- -S0.00 S0,00 CV 300]PAK 7 �sY.ii1 S0.00 ap.€HI 2 Hce4)Dk-Oc hrddeatn(Onl} 0113YA ur'S"-b1R} -.. I -.- S€,00 S11.04 0.(KI; (This form must be attached to the completed order PacKacge When required) Form#4S5A9500 rev 01/11 oce, Ce' North America , Inc a ��.,-ila s t o i9n Yz k A 2,s r e e li 2te nt A d�;i nw C a u 1" Division: VJFPS For Additional Product/Equipment Agreement No: Eundied Leas-,,,,erg. _. Order Type: P"";j31 Rep No: Hardware Branch No:. _. Customer: COUNT`!OF MION C Product/Equipment Description Requested Warranty Trade-in/ installation& Total Net (inctude serial numbers and meter counts Delius aty Pre-Pack tt OF BAYS List Price Discount Delivery Price Maint.Price when required} Delivery ( S ry (This form must he attached to the completed Order Package where required) Form AUSA9500 rev 01111 Customer Agreement Terms and Conditions Common Terms 1.0 DEFINITIONS. A. Agreement means this Customer Agreement and all schedules,amendments,and/or addenda attached hereto or made a part thereof. b. Client Software means that portion of the Oce Software that resides in,and operates on,the desktop or portable computers in use by Customer or third parties and which provides access to the Server Software and computer system resources shared and used by the Oce Software. c. Confidential Information means Oce Firmwvarc,Oce Software, Documentation,technical service manuals, service bulletins,databases,customer lists,pricing, results,discounts and/or such other information as is marked as"confidential"by a party hereto. d Consulting Services means consulting provided by Oce as relates to the€ace Firmware and/or Oce Software.Consulting Services may be provided by Oce at any time during the term of this Agreement. Consulting Services,if any,and the price therefore are set forth on the Customer Agreement Addendum or on a separate statement of work signed by Oce and Customer. e. Consumables means toner,developer,paper,photoconductor or ink,as the case may be to be used,in conjunction with or for the Equipment E Cover,sheet means the 1Tont page of this Agreement. g. Customer means the business entity defined on the Cover Sheet. h. Documentation means documents and other materials provided to Customer to support use of Product(s)_ i. Educational Services means training provided by Oce as relates to the(Ice Prodmct(s),Oce firmware and/or Oce Software_ 1. Excess Charge means charges in Excess of the Square Foot/Linear Foot or SmatClick Allowance specifically set forth on the Cover Sheet. . Effective Date means(i)the date the installation is completed;or(ii)for Software which is not installed during the installation of the Equipment,the date the Software is enabled or shipped;or(iii)in the case of conversions or trials,the date specified by Oce. 1. Equiipment means printing and/or scanning equipment,including accessories and ancillary equipment each and all of which is'identified by model number on the Cover Sheet,excluding N6LI Products. m. Implementation Services ineans services relating to the implementation of Oce Firmware and/or Oce Software and which are rendered at or about the time of Equipment installation and may include(but shall not be limited to)review of print applications,validation of hosts and network paths,validation of system config iration(s), and overview of printer server operation. Implementation Services acquired hereunder, if any, and the costs thereof are set forth on the Customer Agreement Addendum. n. Installation means the Equipment is ready for commercial operation in accordance with manufacturer's published specifications. o, Installation Site means the Customer's "Ship To" address specified on the Cover Sheet and to which Customer requests that Oce ship the Lquipment or Software. Delivery will be made to the Installation Site. p. Maintenance means the repair and/or replacement of parts, subassemblies„ and Oce Firmware to keep the Product(s), and if applicable NOLI Products, in good working order per manufacturer's or Oce"s written specifications, as the case may be, provided that repairs can be performed in the field. Parts required for repair may be used or remanufactured in accordance with Oce's specifications. Maintenance may be provided by Oce or a third party subcontracted by Oce. q. NOLI Products means Non-Oce Listed Items, which may include hardware, software(and specifically'Third Party Software), equipment, supplies,service, warranty,network equipment and other items not listed in Oce"s price list and as designated on the Customer Agreement.Lddendum. r. Oce means Ode North America.Inc. s. Oce Firmware means software embedded in Equipment in object code form,incidental to operation of the Equipment.authored and licensed by Oce to Customer or fors-which Oce has the right to sublicense to Customer. t. Oce Software means optional,standalone software in object code form offered and licensed by Oce to Customer or for which Oce has the right to sublicense to Customer and requiring activation or installation prior to being available to Customer. n. Parts means all parts certified by Oce as meeting manufacturers'and/or-Oce specification,as the;case ma-y be,and which are required to provide Maintenance to Products_ Such certification requirements shall he determined solely by Oce. v. Product means Equipment,Consumables,Maintenance,Professional Services,Educational Services and Parts provided hereunder,excluding NOLI Products. w. Professional Set-vices means collectively Implementation Services, Educational Services and Consulting Services each of which as such services relate- to Software acquired hereunder.Professional Services,if any,and the rates therefore,are specified in the Customer Agreement Addendum. x. Server Software means that portion of the Oce Software that resides in,and operates on,the computer systems of Customer which allow access by the Client Software to shared computer system resources,including data files and databases. y. Service Charges means charges invoiced by Oce for Maintenance Services and/or Software Support and or charges based on use. z. SmartC:lick"m means an Oce proprietary measurement derived frotu(1)the amount of toner used:plus(2)the area of nwnedia used,for each application printed on the Equipment. aa. Software means all computer software programs provided by Oce,whether embedded in Product(s)or provided via separate media or download,the Software includes,but is not limited to,Oce Firmware,Ode Software and Third Party Software and sollware that is set forth in the Customer Agreement Addendum. bb. Softwvare Support means access to Oce support specialists for operator questions, installation support, explanation of Software features and fimctionality, network connectivity questions, and other software support issues. Software Support include-, making available updates, fixes, minor enhancements and improvements to the current version of the Oce Software and/or Oce Firmware and correcting reproducible errors in Oee Firmware or Oce Software which errors are caused by defects in the software.Software Support does NOT include(i)administration of servers or database products;(ii)support oT Oce Firmware or(Ice Software installer)on equipment using"beta"or operating systems not supported by Oce;(iii)resolution of network errors not directly related to Oce Firnnww•are or Oce Software;or(iv)installation,setup or support of third party products not supported by Oce or software not acquired from.OoL Software Support does not include updates,upgrades and new releases or versions of third party products sold with or used in conjunction with Oce Software. cc. Thirxi Party Software means software authored by third parties other than Oce and made available by Oce to Customer and which requires Customer to enter into a license agreement directly with the third party software provider. Third Party Sollware provided hereunder is set forth on the Customer Agreement Addendum. 2.0 This Agreement governs the provision of Oce Products and NOLI Products identified on the Cover Sheet and/or Customer Agreement Addendum and shall be in effect from the earlier to occur of:(i)the date the Agreement,signed by Customer,is countersigned by Oce;or, (ii)shipment of the Oce Product; or, (iii) performance of any Professional Services and/or Maintenance. Once this Agreement becomes effective and legally binding as set forth in this Section, it is non-cancelable. Oce Products may be provided by either Oc6 North America, Inc. Production Printing Systems or Oce North America, Inc. Wide Format Printing Systems. Oce has no responsibility for the decision or effect of the decision of Customer to acquire NOLI Products, even if Oce helps Customer identify, evaluate or select such NOLI Products. Customer and Oce shall sign a separate addendum ("Supplemental Agreement")in connection with the purchase of such NOLI Products. 3.0 EQUIPMENT. Oce Products stripped hereunder,unless otherwise specifically set forth in the:Cover Sheet or Customer Agreement Addendum may, in OcCs sole discretion,be NewlNewly Manufactured,Factory Produced New Model,Like New,Remanufactured,Refurbished or Used.With respect to Wide Foetal Equipment,Oce may ship(at Oce's sole discretion)any Equipment type defined above.With respect to Production Equipment,if other than New/Newly Manufactured,the Equipment type shall be set forth on the Cover Sheet or Customer Agreement Addendum. Production lquipment, when acquired under a Fair Market Value(FMV) lease from Oce's affiliate Ocd Financial Services,Inc.,shall be either Remanufactured,Refurbished or"Like New"Equipment, in Oce's sole discretion. "Factory Produced New Model" means Equipment that has been disasserubled, cleaned,refinished,inoperable components replaced with new or used components. Such Equipment is newly serialized Equipment with new features and/or functions. Customer is the first user of this Equipment, which is fully tested to assure product performance and reliability Customer Agreement Terms and Conditions Form#USA9500 rev 01111 specifications."Like New"paeans Equipment previously on trial,used as a demo unit,shomm at a trade show or equipment with nominal foot/copy count. All Like New Equipment has been maintained by Oce,has not been pre-owmQd by any other party and has a nominal foot/copy count frown a controlled pre-production enviromnent. New/Newly Manufactured"means Equipment that is newly assembled and which may contain a limited number of used components that have been thoroughly inspected and tested to assure product performance and reliability specifications. "Refurbished"means Equipment that has been under Oce maintenance,has been tested to ensure full functionality and reliability to specifications. "Remanufactured"means Equipment that has been disassembled, cleaned,refinished, inoperable components replaced with new or used components and is fully tested to assure product performance and reliability specifications. Meters have been reset to zero.`Used"means Equipment that has been maintained tinder OcEs authorized technical standards. Used Equipment is offered without warranty. 4.0 DELIVERY;RISK OF LOSS;INSURANCE. Delivery dates provided for by Oce are estimates only and Oce shall not be liable for delays in delivery due to causes beyond Ocz's reasonable control. Customer is responsible for freight_delivery and rigging charges unless otherwise agreed. Notwithstanding any other provision herein and in addition to Service Charges,Oc6 may assess a fuel surcharge(`Fuel Surcharge")to offset increase in fuel expenses. Risk of loss shall pass to Customer upon delivery to Customer's loading dock. From the time ofshipment until Customer's payment obligations have been satisfied,Customer agrees(a)to give OcC prompt written notice of any damage to or loss of the Equipment or any occurrence arising from the possession,use,or operation of the Equipment resulting in death,bodily injury or damage to property;and(b)to maintain,at its expense,comprehensive general liability and property insurance covering the Equipment in aft amount at least equal to the Equipment purchase price. 5.0 TITLE,SECURITY INTERES`f;TRADE-IN.Title to Oce Products(except with respect to Software)shall pass to Customer at Customer's loading dock_ Oce shall retain a first priority security interest in the Oct Products and all proceeds therefrom until all purchase payments due Oce have been made. Customer authorizes Ocu to file Unniform Commercial Code financing statements relating to any and all Oc6 Products purchased hereunder and Customer agrees to reimburse Oce upon demand for all costs incurred in connection therewith. Customer agrees that an original or a photocopy of this Agreement(in whole or in part) may be filed by Oce as a Uniform Commercial Code financing statement and Customer hereby authorizes Oce to file any and all UCC documents without Customer's authentication,to the extent permitted by applicable lave. Customer agrees to immediately notify Oce in ,vri€ing of any change in Customer's mane or address or-jurisdiction oforganization,or discontinuance of its place or places of business. Prior to payment being made in full.Customer shall not move the Oce Products from the Installation Site without first obtaining prior written consent from Oce. Customer represents and warrants that any trade-in equipment is free and clear of all liens and encumbrances of any kind and that marketable title shall vest in Oce upon Oce's receipt of the trade-in equipment Customer shall be responsible for related freight charges and trade-in equipment shall be packed in accordance with the naaanufacturer's specifications. fa,0 fNSTALLtyTION AND SITE PREPARATION. Oct;shall install the Equipment at the Installation Site. In no event shall Installation be later than thirty(30)days after delivery of the Equipment,except if delay is due solely to Oce, Customer shall be ready to timely receive the Equipment and shall have the area at the Installation Site prepared and ready to receive the unit of Equipment or the Software in accordance with Oc6's power, environmental and other requirements prior to its delivery, including providing adequate power,analog phone line(s)and computers and/or network connection(s)(if required for the unit of Equipment),lighting humidity.IIV:AC, and security. Installation services may be provided by an independent contractor at Oce's discretion. Installation services include uncrating,unpacking, connection to peripherals, power, communication and other utilities, and rendering the Equipment or Software ready for use. All site preparation, including electrical wiring„ air conditioning and necessary permits or approvals, is Customer's responsibility. Unless otherwise specified in the Cover Sheet and/or Customer Agreement Addendum, Customer operator training is available from Oc6 at its training rate in effect at the time of such training pursuant to Section 29.0.Customer must complete an Oce site survey,or equivalent Oc6 form,prior to installation of any Equipment or Software that will be connected to Customer's computer network. In reliance on this information, Oce will either proceed with the installation, or advise Customer of potential problems that may limit functionality. If such survey has been completed and delivered to Oce;or if there are any changes to Customer's computer network or software,any attempts by Oce to remedy such problems will be at its standard charges then in effect, and Oce makes no representation or warranty that it can remedy such problems 7.0 PAYMENT AND TAXES.Payment of the purchase price and other charges is due thirty (30)days from the date invoiced. Service Charges are billed for full month periods. If Equipment is installed on other than the first of the month,then Service Charges shall be pro-rated from the install date to the end of the month in addition,use charges shall be charged based on the meter read for the same period_Once per twelve month period, Oce may adjust pricing for Maintenance Service Charges,or any component thereof,supplies and other materials,by a maximum of fifleen percent(15°0). Customer shall pay on demand a late fee equal to the lesser of 1.5%per month or the maximum rate permitted by law_on all overdue payments whether such payments are due prior to or after a notice of default. All payments shall be made at the office of Oce set forth above, or at any other place designated by Oce. Customer shall pay or reimbucrse Oe6 for all costs of collection(including reasonable attorneys-fees, litigation expenses and court costs)ofany overdue amounts.Customer shall pay or reimburse Oce for all license fees,duties,privilege,sales,use,excise,stamp,and other similar taxes and charges now or hereafter imposed upon this transaction or relating to the ownership,sale,use or operation of Equipment(exclusive of franchise taxes or taxes based upon Oce's net income). 8.0 DEFAULT AND REMEDIES. a. Any of the following shall constitute a default by Customer("Default"); (i) failure to pay any amounts when due and such failure remains unremedied for ten(10)days from the due date;or, (i€) failure to comply with any provisions or perform any of its obligations arising under this Agreement or under any other documents or agreements relating to this Agreement,and such failure remains unremedied by Customer for a period of twenty(20)days. b. Upon Default,Oc6 may exercise any one or more of the following remedies(which remedies shall be cumulative): (i) terminate this Agreement and/or any applicable Schedule, (ii) declare all amounts due from Customer immediately due and payable in full; (iiii) secure peaceable repossession and removal of the Oce Products by Oce or its agent without judicial process and sell or lease at such place as Oce may deem advisable and Oce may be the purchaser at any such sale; (iv) require Customer to pay all expenses, including reasonable attorney fees and costs,in connection with the retaking,refurbishing, selling or the like of the Oce Products; (v) exercise any other right or remedy available to it under the Uniform Commercial Code or any other applicable law or proceed by appropriate court action to enforce this Agreement or recover damages for breach thereof. To the extent permitted by applicable laws, Customer waives all rights it may have to limit or modify any of Oce's rights and remedies under this Agreement, including but not limited to,any right to require Oc6 to dispose of the Oce Products or otherwise mitigate its damages. 9.0 WARRANTY. Oce warrants that on completion of Installation,Equipment will be(i)in material conformance with the manufacturcr's published specifications,(ii) qualified for Oce's standard maintenance services;(iii)free from material defects in workmanship and materials. .All pails found to be defective during installation shall be repaired or replaced at the option of Oce. all parts replaced under this warrant,shall become the property of Oce. If a warrant),per-iod is marked on the Cover Sheet,then warranty shall continue from Installation for the period set forth on the Cover Sheet. Customer's sole and exclusive remedy for breach ofthe foregoing warranty shall be to reject the Equipment and cancel the afrected Equipment Schedule_ In no event shall a breach of this wan-anty give rise to a claim for damages against Oce. Oce's obligation hereunder is limited to the repair or replacement(at Oce's option)of any Equipment,material or part which does not conform to this warranty. The warranty set forth herein applies only to NewfNewly Manufactured, Factory Produced New Models,Remanufactured or Refurbished Equipment and is conditioned upon Customer giving prompt notice to Oc6 of any discovered defects.Oct is riot obligated by this warranty to perform repairs or parts replacement for defects or damage resulting in whole or part from(i)alteration,relocation,repairs, or use of parts, software or services not provided by Oce or its authorized representative,(ii)accident, (iii)abuse, willful misconduct,or negligence:(iv)the acts or omissions of Customer.The repair or mplace nient of expendable items(for example pliotoconduu-tor drums,fuser rollers, and inn jet print heads)are not covered by this warranty or Maintenance. The foregoing examples do not comprise a complete list and expendables may vary on different Customer Agreement Terms and Conditions Form#USA9600 rev 01h t Products and Oce shall maintain the complete list of expendable items. THE WARRANTIES SET FORTH IN THIS AGREEMENT ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY. INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT,AND FITNESS FOR A PARTICULAR PURPOSE. Oce provides no varra€ity for NOI.,I Products. For NOLI Products,Customer may receive a. warranty directly from such product or soil are vendor. 1.0.0 LIMI` 2VFlON OF LIABILITY. EXCEPTING AS TO rA VIOLATION OF THE SOFTWARE LICENSE TERMS HEREOF BY CUSTOMER,NEITHER PARTY, NOR OCE'S SUPPLIERS,SHALL BE LIABLE;WHETHER IN CONTRACT,TORT(INCLUDING NEGLIGENCE),STRICT LIABILITY"OR ANY OTHER LEGAL THEORY_ FOR LOSS OF USE, DATA, REVENUE OR PROFIT, OR.FOR INDIRECT, SPECIAL, PUNITI-VE, EXEMPLARY, I,.IQL?II)ATED, INCIDENTAL OR CONSEQUENTIAF,DAMAGES,OR FOR A-NY OTHER LOSS OR COST OF A SIMILAR TYPE,OR FOR DAMAGES SUFFERED OR CLAIMED TO FI_AVE BEEN SUFFERED BY ANY THIRD PARTY INCLUDING CUSTOMERS OF CUSTOMER-EVEN IF SUCH PARTY WAS AJ)VISED OF THE POSSIBILITY OF THE OCCURRENCE OF St.ICII DAMAGES. OCI�'S MAXIMUM LIABILITY FOR ANY CLAIM FOR DAMAGES RELATING TO ITS PERFORMANCE OR NON- PERFORMANCE UNDER THIS AGREEMENT SHALT, BE LIMITED: (A) WITH REGARD TO EQUIPMENT, TO THE PURCHASE PRICE OF THE EQUIPMENT;(13)WITH REGARD TO SOFTWARE,TO THE LICENSE FEE OF THE SOFTWARE:(C)WITH REGARD TO N4AINTENANCE,TO,,AN AMOUNT EQUAL TO TWELVE (12) MONTHS OF MONTHLY 1,1AINTENANCE CHARGES FOR THE RELATED EQUIPMENT, SOFTWARE OR SERVICES GIVING RISE TO St.`CH DAMAGES; t'L`\D (D) WITH REGARD TO PROFESSIONAL SERVICES, TO THE AMOUNT PAID FOR THE PROFESSIONAL SERVICES GIN%ING RISE TO SUCH DAMAGES. 11.0 INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS. Oce agrees to defend Customer against and hold Customer harmless from, claims, costs (including reasonable and necessary attorney fees),damages,demands judgments and liabilities arising out the claims of third parties that an Oce Product (but specifically excluding Third Party Software and NOLI Products)infringes such third party's United States patent,copyright or other intellectual property right and Oce agrees to pay the resulting costs,damages and attorneys'fees finally awarded,provided that Customer promptly notifies Ocd in writing of the claim and fully cooperates with Oce and Oce has sole control of the defense and all related settlement negotiations. Oce's obligation under this Section is conditioned on Customer's agreement that if such Oce Products(except Third Party Software or NOLI Products, or the use thereof), becomes, or in Oce's opinion is likely to become,the subject of such a claim,Customer shall permit Oce, at Oce's option and expense, either to procure the right for Customer to continue using the Oce Products or to replace or modify the Oce Products so that it becomes non-infringing, and if neither of the foregoing alternatives is available on terms which are reasonable in Oce's judgment, Customer shall return the Oce Product upon the request of Oce. Upon such return, Oce shall refund the applicable Oce Product purchase price paid by Customer, less depreciation deducted on a five year straight-line basis. Oce shall have no liability for any claim based upon or any damages attributable to: (i)the combination, operation or use of the Equipment or Software with equipment or software not supplied or authorized in writing by Oce; (ii) modification of the Equipment or Software, or (iii) Equipment or Software made pursuant to specifications furnished by Customer. The foregoing states the entire obligation and liability of Oce with respect to infringement of patents, copyrights or other intellectual property rights. Customer shall indemnify and hold Oce harmless from and against any liability and expense, including reasonable attorneys' fees incurred by Oce in connection with any claim that the Equipment or Software, or any part thereof, custom made pursuant to specifications furnished by Customer infringes any third party's patent,copyright or other intellectual property right. 12.0 CONFIDENTIALITY. Customer shall maintain the confidentiality of Confidential Information and shall not disclose any Confidential Information to any third party without first having obtained the written approval of Oce. Customer shall not sell,transfer, distribute, disclose or otherwise make available the Confidential information to any third party and shall secure and protect it from disclosure and shall take such action as is necessary with its employees (including contractors and temporary help)and other persons permitted access to them to satisfy Customer's obligations hereunder. Neither party will use for any purpose, other than performing this Agreement, or disclose to any third party any trade secrets or non-public information of the other party or its affiliates including, but not limited to, marketing information and strategy, marketing models, product information, advertising and promotional copy, pricing information, financial information, customer lists, test results, and all other proprietary information, trade secrets and non-public information. The parties agree to restrict circulation of all of such information within their own organization,except to the extent necessary to perform its obligations,and in no case will any disclosure be made to any third party, unless such disclosure is requested or required in any judicial or administrative proceeding or otherwise required by law. Upon termination of this Agreement, Customer shall either(i) return all Confidential Information to Coe, including the Documentation, and all copies thereof, or(ii) at Oce sole option,certify to Oce in writing that the Confidential Information, including the Documentation, and all copies thereof, has been destroyed. Oce makes no representations as to the destruction of Customer data on returned Equipment that contain Customer data, and shall not otherwise be liable for failure to destroy such Customer data, or for the release of same- Any information on Equipment returned to Oce shall not be considered confidential or proprietary nor shall be subject to applicable agreement provisions pertaining to same. Security software/hardware on products that do not contain standard hard disk drive overwrite capability may be available for purchase. This will enable the Customer to determine the level of security required without intervention from Oce,and to complete erasing of data prior to pick-up. 13.0 NOTICES; CHANGES. Notices, requests or other communications shall be in writing and delivered by (a) United States first class mail, postage prepaid, and addressed to the other party at the address set forth on the face of this Agreement (or to such other address as such party shall have designated by proper notice), (b) personal delivery or(c)commercial overnight delivery service. Such notices will be deemed to have been given on the date when received or acceptance refused. Each party consents to service of process by certified mail at its address above (or such other address as it shall have designated by proper notice) in connection with any legal action brought by the other party. Customer authorizes Oce to fill in descriptive material in the Schedule(including serial numbers)and to correct any errors under the Agreement or Schedule. Upon reasonable notice, provided there is no material adverse effect on performance, Oce shall have the right to change design, colors, materials or specifications of Equipment when it deems necessary. Software License Terms 14.0 THIRD PARTY SOFTWARE, OCE FIRMWARE AND OCE SOFTWARE. Oce makes available to customers Third Party Software as well as licenses Oce Firmware and Oce Software.Customer is not acquiring title to or any interest in any Software other than a license to use the Software in conjunction with the Equipment. Third Party Software and Oce Software is specifically set forth on the Cover Sheet and/or Customer Agreement Addendum. Oce Firmware is not specifically set forth on the Cover Sheet or Customer Agreement Addendum. If Customer is purchasing or licensing Third Party Software (for example,Adobe or Onyx software), Customer will enter into a license agreement directly with the Third Party Software licensor. This is typically done during installation and registration of the software. 15.0 OCE SOFTWARE, If Customer is purchasing or licensing Oce Software,the terms and conditions set forth below apply: a. With respect to Ocz Software used in conjunction with Production Equipment and VarioPrint models greater than 72 pages per minute: (i) 0c6 hereby grants to Customer a personal,non-exclusive,non-transferable,limited license to use the Ocz Software(in compiled object code;form)in the United States solely for internal use and solely in conjunction with the Production Equipment identified in the Customer Agreement addendum,and to use the Documentation in support of Customer's authorized use of the Dec Software until this Agreement is terminated in accordance with its terms or until Customer ceases using Ocz Software with the Production Equipment. Customer Agreement Terms and Conditions Form 4USA9500 rev 01111 (ii) The license granted in this Section 15(a)may not be assigned by Customer without the written consent of Oce and the payment of an additional license fee by the assignee(or subsequent licensee).Oc6 Soltwware is licensed"as is",with no warranty,and Oce expressly disclaims all express and.lor implied Warranties. b. With respect to Oce Software used in conjunction with Wide Format Equipment,the terms and conditions set forth below apply: (i) Oc6 grants to Customer the right to use the Oce Software only on a single computer at the Installation Site for its own internal use,except that the Oce Softccare may bo executed from a common dish shared by multiple CPUs provided that one authorized copy ofthe Oce Software has been licensed from Oce for each individual computer executing the Oce Software.Oce rakes no representation(and expressly denies and representations or warranties)as to the proper operation ofthe Oce Software in a multi-user environment ifonly a single user version ofthe Oce Software is licensed hereunder. (ii) If a Fixed Client/Server license is specified in the Customer Agreement Addendum, Customer may, install and use one (1) copy of the Server Software solely at the Installation Site and may copy and distribute the Client Software to its own internal users and to third parties for the sole purpose of accessing the Server Software;provided,however that in no event shall the number of workstations(C.P.1_T.'s)on which the Client Software has been installed exceed the number of workstations specified in the Customer Agreement Addendum. (iii) If a Concurrent Client/Server license is specified in the Customer Agreement Addendumm,Customer may install and use one(1)copy ofthe Server Software solely at the Installation Site and may copy and distribute the Client Software to its own internal users and to third parties for the sole purpose of accessing the Server Software;provided,however that in no event shall the number of users accessing the Server Software at any one time exceed the number of users specified in the Customer:agreement Addendum. (iv) Customer may access the Oc6 Customer Service web site twenty-four hours per day,seven days per week. The web site provides self-support tools for Customer without charge. Information available to Customer may include: (i)problem solutions knowledge base;(ii)limited download of software;(iii) online infornation forums;and(iv)access to technical Documentation. Support.beyond that set forth in this Oce Software Licensc may be available upon purchase of Maintenance from Oce. Occ may,from time to time,release new versions of;or enhancements,updatcs or modifications to,the Oce Software. So long as Customer pa}'s it license maintenance fee,Oce will provide such modifications,updates and enhancements to Oce Software free of additional charges.In the event that Oce introduces new versions of Oc6 Software and should Customer desire to'license such new versions,Oce may require Customer to enter into a new license agreement at an additional charge. Prior versions of Oce Software shall be supported for a period of time as determined by Oce in its sole discretion. e, With respect to both Sections 15.0 a)and b)above: (i) Except as expressly provided herein,Customer shall not,without the prior written consent of Oce,copy the Oce Software in whole or in part,except that Customer may make one(1)copy ofthe Ocu Software(other than the embedded firmware)in machine readable foninat for backup purposes. The Oce Software is protected by United States copyright law.The original and any copy in whole or in part ofthe Oce Software made by Customer shall include OcCs copyright.and other-proprietary notices and shall remain the property ofOce. (ii) This License does not include the rights to,and Customer is expressly prohibited from: (aa) Modifying,translating,or merging the Oce Software with another program. (bb) Reverse-engineering,disassembling,decompiling,or making;any attempt to discover the source code ofthe Oce Software. (cc) Sublicensing,selling,renting,or leasing any portion ofthe Oc6 Software- (iii) The granting of nights to Customer hereunder is expressly conditioned upon Customer's hill and strict compliance with all tertns and conditions of this Agreement. This license is,and any rights hereunder are,nor-transferable,non-exclusive and limited as set forth herein. (iv) Oc6,or arm auditor appointed by Oce,shall have the right,upon reasonable notice, exercised no more than once per year,to inspect the applicable records of'Cuslomer,and licensee grants Customer reasonable access to its personnel,records and facilities for such purpose. (v) Customer agrees that it will not translate,; disassemble,decompile,reverse engineer, or create derivative works based on the Oce Software or any portion thereof. d- CUSTOMER ACKNOWLEDGES THAT THE Oce SOFTWARE MAY INCLUDE FEATURES LIMITING ITS OPERABILITY BEYOND THE SCOPE OR TERM OF THIS LICENSE. Use,duplication,disclosure by or to the U.S. Government is subject to restrictions set forth in subparagraphs(a) through (d) of the Commercial Computer Software-Restricted Rights Clause at FAR 52.227-19, when applicable, or in the Technical Data- Commercial Items Clause at DEARS 252.227-7015 or successor provisions, when applicable. The parties acknowledge and agree that the Oc6 Software is"commercial computer software"as that term is defined in the DEARS and,therefore,that the U.S. Government is subject to DEARS 227.7202. The contractor/manufacturer is Oce North America, Inc., 5450 North Cumberland Avenue, Chicago, IL 50656. None of the Ore Software or underlying information or technology or any direct product thereof may be downloaded, exported or re-exported without the prior written consent, if required, of the Office of Export Administration of the U.S. Department of Commerce. Customer agrees to comply with any other applicable export laws and regulations. 16.0 OCE FIRMWARE. Oce Firmware is protected by United States copyright law. Oce grants Customer a non-exclusive, non-transferable(except as set forth in this paragraph), limited license to use the Oce Firmware (in compiled object code form) in the United States solely for internal use and solely in conjunction with the Equipment identified in the Cover Sheet and/or Customer Agreement Addendum, and to use the Documentation in support of Customer's authorized use of the Oce Firmware until this Agreement is terminated in accordance with its terms or until Customer ceases using Oce firmware with the Equipment. The license granted herein for Oce Firmware is incidental to the operation and use of the Equipment in which it is embedded and the use thereof is limited to the Equipment in which the Oce Firmware is embedded. As to Customer,the license to use Oce Firmware terminates upon transfer of title to the Equipment and shall vest with the transferee of such Equipment IN ORDER TO RECEIVE SUPPORT FROM OCE FOR ASSIGNABLE OCE FIRMWARE, INCLUDING UPDATES, MODIFICATIONS AND/OR ENHANCEMENTS, CUSTOMER'S ASSIGNEE MUST OBTAIN OCE'S PRIOR WRITTEN APPROVAL OF SUCH ASSIGNMENT AND MUST REGISTER WITH OCE. OCE MAY, IN ITS DISCRETION, REFUSE TO GRANT SUCH APPROVAL OR TO PROVIDE SUPPORT FOR ANY ASSIGNED OCE FIRMWARE. All Oce Firmware is a "commercial component," as this term is defined in 48 C.F.R.§2A 01,consisting of"commercial computer software"and"computer software documentation,"as such terms are defined in 48 C.F.R. §252.227-7014(a)(1)and 48 C.F.R. §252.227-7014(a)(5), respectively, and used in 48 C.F.R.§12.212 and 48 C.F.R. §227.7202, as applicable and all as amended from time to time. Consistent with 48 C.F.R.§12.212 and 4t3 C.F.R. §227.7202, and other relevant sections ofthe Code of Federal Regulations, as applicable, and ail as amended from time to time, all U.S. Government entities acquire Oce Firmware only with those rights set forth in this Agreement. Oce Firmware support is provided as part of Maintenance. Customer must pay for Maintenance to receive support for Oce Firmware, If Customer discontinues paying for Maintenance,Customer will not receive support, modifications, updates or enhancements for Oce Firmware, however, Customer is permitted to use the Oce Firmware solely with the Product(s)and"as is"with no obligation on the part of Oce with respect to such use or maintenance, subject to the restrictions set forth above,including those limiting assignability of the Ore Firmware. 17.0 TERMINATION. Upon termination of any license granted hereunder with respect to the Qce Software and Oce Firmware, including upgrades and updates,and Customer's right to possess or use the same, shall immediately cease, unless otherwise specifically set forth herein. Upon such termination, Customer shall: (i)cease to use the Oc6 Software; (ii)return all Ocd Software, any and all Oce confidential information in Customer's possession, and all Software Documentation; and (iii) deinstali such Software, and upon such deinstallation provide evidence reasonably satisfactory to Ore of such deinstallation. Customer shall use its Best efforts to take necessary steps to achieve the requirements of this Section with regard to any client of Customer who was given access to or a license of the Software by Customer. 18.0 LIMITED WARRANTY. Oce warrants that the media on which the Oc6 Software is delivered will be frcc from defects in materials and workmanship under-normal use for the Warranty Period. This warranty shall be terminated immediatc;ly, if the media is subjected to accident,abuse,or improper use. Oce will be obliged to honor this warranty only if Customer provides notice to Oce of it defect in the media during the Warranty Period. Ocd also warrants that upon installation,the Oce Software will materially conform to Oce's then current published specifications,provided the Oce Software is properly installed and used. Oce further warrants that prior to shipment, Customer Agreement Terms and Conditions Form#USA9500 rev 01111 Oce has tested the Oce Software using commercially available virus detection programs and no viruses were found and that, except as noted herein,the Oce Software contains no"time bombs"or other disabling devices. Oc6 has implemented disabling code to protect Oci Software and Equipment against unlicensed use. Improperly or non-licensed Oce Software will operate only for It limited time, or will operate in some diminished capacity. There are no other warranties, express or implied in connection with the Oc6 Software. 19-0 DISCLAIMER. Customer expressly acknowledges and agrees that the Oce Software is provided'as is"and without warranty of any kind,express or implied. Oee expressly disclaims any other warranty,implied or statutory,including warranties of habitability,non-inlring;emeet and fitness for a particular purpose. OCE DOES NOT WARRANT TII,A"1' THE OCR SOF"IWAItE WILL MEET CUSTOMER'S REQUTREMTNTS OR TILAT THE OPERATION OF TIrr SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. The entire liability of Oce,and the sole remedy of Customer,in the event:of breach of these Oce Software License Terms shall be, at Oce's option (i)Oce's use of commercially reasonable efforts to correct or replace the non-confonning Oct Software within a reasonable period of time after receiving written notice from Customer or(ii)refund the license 1ev paid by Customer to Oce less a reasonable fee for the period of use(based on depreciation deducted over a five year straight line basis),provided Customer ceases all use of and returns the Oce Software to Oce. Product&Software Maintenance Terms The following Product and Software Maintenance Terms are only applicable if Maintenance is being purchased by Customer under this Agreement. 20.0 MAINTENANCE TERMS AND CONDITIONS. Pricing and term for Maintenance purchased by Customer is set firth in the Cover Sheet and/or Customer .Agreement Addendum. The following general teens and provisions apply to any and all Maintenance purchased hereunder: a. Oaf's standard preventive Maintenance services will be provided during Oce's standard business hours(Monday through Friday, 8:30 AM to 5:00 PM local time,excluding Oce recogtized holidays). The length and fi-equency ofperiods oftime required for preventive maintenance are determined by Oce. Preventive Maintenance means testing, adjusting, cleaning and replacement of components scheduled in accordance with the Equipment service specifications. Maintenance performed on weekends, holidays(if available)or between 5PXf and 5:30AM(at Customer's request)shall be billed at Oce's holiday rates in effect at the time of such service unless otherwise set Birth in the Cover Sheet andor Customer Agreement Addendum.Corrective Maintenance coverage will be provided as is specifically set forth in the Cover Sheet and/or Customer,Agreement Addendum. b. Engineering changes,including sal2Av changes,shall be performed as deemed necessary by Oc6_If Oce cannot perform a safety modification through no fault of Oce,or, if Customer refuses to permit installation of a safety change or removes any, component deemed by Oc, as integral to maintaining the safety of tfic Equipment,Oce may discontinue Maintenance for all Equipment until the problem as identified by Oce is remedied by Customer. c, Oce warrants that all material and parts furnished pursuant to its obligations to provide Maintenance hereunder vvill be in good working order at the time of Installation,arid OcCs obligation is limited to the repair or replacement of any material or part which does not conform to this warranty. Oce is not responsible for repairing or replacing parts,nor shall Oce be liable for providing or failing to provide Maintenance,to the extent that such repair or replacement is due to Customer's acts or omissions. All parts replaced during maintenance shall become the property of OoL Parts used by Oce may,in OcCs sole discretion be used,reconditioned or remanufactured in accordance with manufacturer'-,spccitcations. d. Customer shall:(i)provide Oce full,free and safe access to the Equipment for performance of I faintenance by Oce;(ii)allow Oce to store reasonable quantities of maintenance equipment and/or parts on Customer's premises; (in) provide a suitable environment for the Equipment in accordance with manufacturer's environmental requirements;(iv)unless otherwise agreed in writing,report to Oce by the last business day of each calendar month(lint no later than the 6th business day of the following month),the monthly usage according to the meter reading in footage or images as applicable;and(v)promptly inform Oc6 of any Equipment malfunctions or operating problems. e. Customer shall NOT interfere with the proper operation of the teeter, f If Customer does not report;to Oce the monthly usage as required by Section 20.0(d)Oce will estimate any excess Meter Charges and payment will be due from Customer based upon such estimate. g. The Maintenance term shall commence upon installation of She Equipment or, if already installed, upon certification by OcL or, at the conclusion of the Warranty period,if any, h. Maintenance shall be automatically renewed for successive one(1)year terms at Oee's then-current charges mud under the terms and conditions herein unless either party gives the other written notice of its intent not to renew at least thirty(30)days prior to the expiration of any initial or renewal term. Oc6 may also notify Customer ninety(90)days in advance of the time of renewat that Maintenance for specific Oce Products covered under this Agreement will not be renewed. Customer may tcrnninate Maintenance in any renewal term upon thirty(30)days prior written notice_ If Customer provides notice of Intent to terminate during the first thirty(30)days of Maintenance in a renewal term Customer shall be responsible for the charges Ior the period of coverage up until the effective date of termination. After the first thirty(30)days of coverage in any renewal term,Customer may provide notice to terminate Maintenance subject to a termination charge equal to the monthly charges for twelve(1.2)months or the period of Maintenance remaining in the renewal term,whichever is less. For prepaid agreements,Oc6 will refund or credit the pro rata price ofthe remaining term less the applicable termination charge. i. Oce shall not he obligated hereunder to provide Maintenance or warranty services determined by Oce to be necessary due to or caused by,in whole or part:(i) failure to continually provide a suitable environment in accordance with Oce`,s requirements;(ii)neglect,misuse, or use of the Equipment for purposes other than for which it was designed,or failure to operate the Equipment-in accordance with Oce's or manufacturer's operating irtstructions or within manufacturer's specifications; (iii) accident, disaster, including effects of water, wind, lightning, or transportation, terrorise», vandalism or burglary; (iv) alteration of Equipment, including any deviation from Equipment design unless previously authorized in writing by Oce; (v) attaclnnent(s)to the Equipment, including connection ol'devices not supplied by Oc6,which cause the Equipment to malfunction,unless previously authorized in writing by Oce,(vi)use of improper,or inadequate use of or failure to use, supplies_ (vii)the use of forms not in compliance with One's paper specifications; (viii) maintenance or repair services performed by Customer or a third party without written authorization from Oc6-,or,(x)pre or post processing L-;quipmunt disconnected from the printing system to which it was originally installed unless previously authorized in writing by Oce. If in Oce's sole opinion, Equipment has been rendered unrepairable,then Oc6 may refuse to render services under this Agreement and may terminate this Agreement. j. In the event Customer removes an Oce Product covered by Maintenance from the Installation Site,breaches this Agreement(or any other agreement it has with Oce),or,in the event Oce declares an end of life date with respect to an Oce Product(provided Oce has given customer no less than ninety(90)days prior written notice of-such end of life date),Oce may withdraw,such Occ Product from maintenance coverage under this Agreement in which case Customer shall not be entitled to any refund for any payments made hereunder. 21.0 ORDERING OF SUPPLIES AND OTIdER MATERIALS,Customer orders for supplies,Customer or field replaceable units,consumables,expendables or any other materials(a)must include a valid Customer purchase order number;(b)are shipped to Customer FOB,OcCs warehouse;and(c)are subject to a thirty percent(30%) restocking fee if accepted for return by Oc6 pursuant to its Material Return Authorization(MRA)procedure. If Customer requires a carrier other than Oce's preferred carrier(s),the order will be subject to a surcharge plus actual delivery charges. "Expedite,/13mergency Orders"are any orders,regardless of the shipping method,that per Customer's request,must be shipped on the same day as ordered and such Expeditc:i3imergency Orders are subject to an expedite surcharge plus actual delivery charges. Non standard carrier and Expedite Emergency Order surcharges are subject to change without notice. Claims for shortages,damages in transit or lost shipments,as well as invoice discrepancies must bo made within thirty(30)days of receipt or invoice date(whichever is applicable). Customer agrees that it is purchasing only toner'developer and that the bottles are and will remain the property of Oee- ]Moreover,empty loner bottles for certain models are recycled by Oce in accordance with its environmentally friendly practices. Accordingly,Customer agroos to return to Oce those empty toner bottles for those certain models that are shipped to Customer With pre-paid return labels using such pre-paid labels. IN THE EVENT OCE DETERMINES ENT ITS SOLE DISCRETION THAT CUSTOMER HAS ORDERED CONSLMABLES BEYOND ITS REASONABLE REQUIREMENTS BASED ON INDUSTRY- ACCEPTED CLICK: W1,13ME MEASUREMENTS, OCE MAY, IN ITS SOLE Customer Agreement Terms and Conditions Form#USA9500 rev 01l11 13ISCRETION, UPON REASONABLE DEMONSTRATION OF SUCH EXCESS USE TO CUSTOI\TFR, BILE.CUSTO-kIERTHE LIST PRICE OF THE EXCESS CONSUMA,13LES. 22.0 MAINTENANCE SERVICE CHARGES. For the period covering the Effective Date to the date that monthly billing commences for the first Minimum Maintenance Payment set forth on the Cover Sheet ("Interim Period"), Customer shall pay Oc6 an amount equal to the Minimum Maintenance Payment divided by 30 and multiplied by the number of days in the Interim Period. Such amount shall be due and payable on the tenth day following the date that monthly billing commences. Oc6 shall invoice the Minimum Maintenance Payment in advance and shall invoice the Excess Meter Charges and other usage fees ("Maintenance Service Charges") periodically as indicated on the Cover Sheet. If applicable, Customer shall provide meter readings by the last business day of each month (but no later than the 6'h business day of the following month) by an Deem approved method. Should such meter readings not be provided in a timely fashion, Excess Meter Charges may be estimated by Oc6. Except for wide format products, when supplies are included in the Minimum Maintenance Payment, Customer is entitled to the amount of toner which, on average, covers six percent (6%) of the media unless another coverage rate is specified in an applicable program or document. Notwithstanding any other provision herein and in addition to Maintenance Service charges, Oc6 may assess a fuel surcharge("Fuel Surcharge")to offset increases in fuel expenses.The Equipment may contain software that allows Oc6 to access the Equipment remotely("Remote Software"). In such cases, Customer authorizes Oc6 to use the Remote Software to(a)receive software updates and transmit use and service data accumulated by the Equipment over Customer's network by means of an HTTPS protocol and(b)store and analyze such data solely for Oc6's own purposes related to servicing the Equipment and for product improvement. Customer hereby requests that Oce enable the Remote Software an the Equipment listed on the Cover Sheet and/or Customer Agreement Addendum. 23.0 EXCLUSIONS. 'flio following are not within the scope of Maintenance Service or warranty: (i)provision and installation of optional retrofits;(ii)enhancement of any,feature of the Product(s)-,(iii)services connected with Product(-,)relocation;(iv)inslallatiorL/removal of accessories,attachments,or other devices-,(v)exterior painting or refinishing of Product(s); (vi)maintenance, installation, or removal of Product(s)or devices not provided by Oe�; (vii)performance of normal operator functions as described in applicable Oce operator manual(s), including, but not limited to, loading of toner andwr paper; (viii) performance of services necessitated by accident, negligence, temperature, inadequate ventilation, power failure, improper electrical power, unauthorized alteration of 11'roduct(s),tampering, service by other than OC6, cause,-,other than ordinary use,improper supplies or accessories,interconnect of Product(-)by electrical or electronic,or mechanical means,with incompatible Product(s), or fiailure to use Oce operating system soilware,(ix)performance of set-vice-,necessitated by the introduction of a computer virus or other bug into the Product(s); (x) repair or replaeLment of Expendable Items listed in Common Terms-,Section 9 above;and(xi)performance of service necessitated by any modification,alteration or any other change whatsoever of Customer's computer system into which the Product(s) is integrated or otherwise connected. Maintenance provided by Oc6 to resolve an exclusion set forth under this paragraph shall be billed at Oc&s(i)then published hourly service rates and minimum charges for service time,including travel aild waiting lime,(ii)parts and material prices then,in effect;and(iii)charges for shipping and travel expenses. 24.0 CUSTOMER RESPONSIBILITIES. Customer agrees: (a)not to use paper, recycled paper,parts,photoconductors,toner, or other supplies which will cause a need for excessive service and(b)that replaced parts are the property of Oc&. 25.0 SOFTWARE SUPPORT, The provisions of Section 25.0(a)apply only those models beginning with"VP",11VS11,.,JetStream","ColorStream","CS"or"CPS": a. Provided no uncured Default has occurred,and Customer is covered under an active Oc6 software maintenance agreement, Oce will (I) use reasonable efforts to correct reproducible errors in any current, unaltered release of Software caused by a defect or malfunction which prevents Customer from operating the Software in a manner consistent with Oc6's then current published specifications. Ocb, in its sole discretion,shall choose the method to correct or replace the Software. These methods may include,but are not limited to,telephone, remote and on-site support. Support of any Software modified by Customer or any third party not authorized in writing by Oc6, is not covered by this Agreement. If either Customer or a third party modifies the Software and,in Oc6's sole opinion,such modification affects the performance of the Software,Customer shall pay Oc6,at Oc6's then applicable rates,for all resulting support services. (ii) make Software revisions available at no charge for Software deemed by Oc6 as"current"release versions. Software revisions shall be defined as enhancements, modifications, updates,and improvements to the Software that Oc6 classifies as"dot releases", meaning the Software revision code changes only in the fractional portion of the program level(i.e. v1.20>vl.25>v1.41,etc.). Installation of Software revisions may,at Oc6's sole discretion, be chargeable at Oc6's then published hourly Professional Services rates with minimum charges for service time, including travel and on-site wait time. In addition,the cost of any server hardware modifications/upgrades required to run the new Software release is the Customer's sole responsibility. (iii) make "new" Software releases available to Customers at reasonable upgrade prices. Now Software releases are defined as those enhancements, modifications, updates, and improvements that Oc6 classifies as a"version release", meaning the whole number portion of the Software version changes (i.e. vl.xx>v2.xx>v3.xx etc.). Installation of Software revisions may, at Oc&'s sole discretion, be chargeable at Oc6's then published hourly Professional Services rates with minimum charges for service time, including travel and on-site wait time. In addition, the cost of any server hardware mod if icationslupgrad es required to run the new Software release is the Customer's sole responsibility, (iv) Support does not include(i)administration of servers or database products;(ii)support of Software installed on equipment using"beta" or operating systems not supported by Oc6;(iii)resolution of network errors not directly related to Software-,or(iv)installation,setup or support of third party products not supported by Oc6 or software not acquired from Oc6. Maintenance does not include updates,upgrades and new releases or versions of third party products sold with or used in conjunction with Or6 Software. Software support shall terminate if Oc6 declares end of life for such Software, and then only with at least ninety(90)days prior written notice. b. The following terms are applicable only if Software Support is made available to Customer through Customer's purchase of"Incidents": (i) For certain Oc6 Equipment,Software Support is provided on a"per Incident"basis. An"Incident"is defined as a question related to a specific issue with regard to the maintained Software that can be resolved telephonically by isolating its origin to a single cause. (li) Incidents may be purchased individually or in quantities as in accordance with Oc6's policy.Any such Incidents purchased by Customer are set forth on the Customer Agreement Addendum. An incident will be considered"used" when Oc6: (1)corrects the problem; (2)creates a reasonable work-around; (3) provides information in response to a Customer question; or(4) isolates the cause of the support issue to product provided by a party other than Oc6. An Incident will not be considered "used" if the problem results from a defect in maintained Software for which no Software patch or workaround is then available from Oc6. Issues that Oc6 determines cannot reasonably be resolved as Incidents may be escalated,with the consent of Customer,to an Oc6 Software Engineer or scheduled for on-site support at Oc6's then-current consulting rates. Oc6 DOES NOT REPRESENT OR WARRANT THAT ALL SOFTWARE ISSUES CAN OR WILL BE RESOLVED AS INCIDENTS- Incidents purchases are non-transferable and non-refundable. Incidents not used by Customer shall expire at the end of the Maintenance Service Initial Term or the applicable Maintenance Service Renewal Term.At the start of each Maintenance Service Renewal Term, Customer shall receive the same number of Incidents purchased during the Maintenance Service Initial Term unless Customer purchases additional Incidents in accordance with Oc6's then-current policy. Customer Agreement Terms and Conditions Form#USA9500 rev 01f1 I (iii) Oc6 will provide Software Support through the use of Incidents to those Customer employees who have been issued an ID code providing emaiVtelephone access to the Oc6 Software Support Center. Customer shall be responsible for controlling ID code access and for any unauthorized use of ID codes. ID codes are non-transferable- Ov) An overview of the total number of Incidents purchased- number used and number remaining available for use are available by contacting the Software Support Center with access provided using the Customer's fD code. M Software Support does not include: (1)training; (2) maintenance materials, (3)on-site support;(4)on-site implementation, installation or integration support; (5) re-installation of Software on computer equipment supplied by Oc6 after modification of such computer equipment by Customer (such as installation of memory, disk, interface boards, other software, etc.); (6) re-installation or re-initialization of Software after changes in a networking system or alteration of the parameters of Customer's current networking system-, or (7) support or service required because of the upgrade of any software not licensed by OcLs, such as operating system or utilities software, even if running on computer equipment supplied by Oc6. Oc&may make these services available at Oc6's then-current consulting rates. Oc6 reserves the right to decline to perform such services. C. It is the responsibility of Customer to make and maintain adequate backups of data and configuration of Software. Oc6 shall not be liable for any losses (of data or productivity or of any other kind) resulting from rebuilding or reconfiguring Software to the original, factory configuration. Reloading, rebuilding and reconfiguring of server software may, at Oc6's sole discretion, be chargeable at Oc6's then published hourly Professional Services rates with minimum charges for service time, including travel and on-site wait time. 26.0 LICENSE FEE. The license for the various Oc6 Software products listed herein is covered by a one time license fee for these products. In order to receive updates, fixes and enhancements (maintenance) for the OGe Software products, Customer must continue to pay the maintenance fee which is identified on the face of the Customer Agreement next to the Software as "Service Charge". If Customer discontinues paying the maintenance fee, Customer will not receive maintenance,however,Customer is permitted to use the Oc6 Software solely with the Product(s)and"as is"with no obligation on the part of Or6 with respect to such use or maintenance, subject to the terms and conditions herein including those restricting the assignability of Oc6 Software. With respect to third party software,Oc6 is a reseller of such software. Customers license for such third party software is granted from the third party software provider and the terms of the license agreement that comes with that software must be referenced for updates,fixes and enhancements. 27.0 MISCELLANEOUS. This Agreement shall constitute the entire agreement between Customer and Oed with respect to product(s), services and software- Any variance from or additions to the terms and conditions of this Customer Agreement, or any amendments, schedules or addenda, in any purchase order or other written notification from Customer will be of no effect. This Agreement may not be assigned by Customer without the written consent of Oc6 and shall be binding upon and inure to the benefit of the parties hereto, their legal representatives, permitted successors and assigns. Customer may deliver the signed Agreement to Oc6 by facsimile or electronic transmission.This Agreement shall become effective and legally binding at the earlier to occur of(a)the date it is signed by Customer and countersigned by Oc&, or (b) shipment of the Products)/Software set forth herein, or(c) upon performance of any Consulting Services, Educational services,or Maintenance set forth herein. By delivering the Customer signed Agreement to Oc6 by facsimile or electronic transmission, Customer intends and agrees that such facsimile or electronic transmission shall constitute an original of the Agreement,shall be legally binding on Customer as if the Agreement were manually signed by Customer and personally delivered to Ocd,shall be the best evidence of the Customer's agreement and shall be admissible in any legal proceeding. Oc6 shall have no duty or obligation whatsoever to verify or inquire as to the validity, execution, signer's authority, or any other matter concerning the propriety of the facsimile or electronic transmission. No amendment hereunder shall be effective unless in writing, signed by the par-ties hereto and no waiver shall be effective unless in writing, signed by the party to be charged. Any provision of this Agreement which is unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability,without invalidating the remaining provisions hereof. Except for obligations of payment, neither Oc6 nor Customer shall be liable for nonperformance caused by circumstances beyond their control, during the time such circumstances exist including, but not limited to, work stoppages, floods, and Acts of God. Customer agrees that Oc& may use Customer's name and/or logo in connection with press releases, marketing literature, advertising and other public announcements or publicity materials concerning the Oc& Products acquired by Customer from Oc6. Oc6 does not acquire any ownership interest in any Customer trademarks. Oc6 shall properly attribute ownership of Customer's trademarks to Customer.The captions in this Agreement are for convenience only and shall not define or limit any of the terms hereof. This Agreement is the result of negotiation between the parties and, accordingly, shall not be construed for or against either party regardless of which party drafted this Agreement or any portion thereof. THIS AGREEMENT SHALL BE GOVERNED AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF ILLINOIS WITHOUT REGARD TO ITS CHOICE OF LAW RULES. Each party expressly and irrevocably agrees: (a)that any and all legal disputes whatsoever concerning this Customer Agreement and any amendments,schedules or addenda entered into hereunder, must be brought in the State or Federal courts located in Chicago, Illinois and that such courts shall have the exclusive jurisdiction and authority to resolve such disputes; (b)to submit to the jurisdiction of the State and Federal courts located in Chicago, Illinois,for purposes of resolving legal disputes concerning this Agreement and any Schedules entered into hereunder, and to waive any and all objections to personal jurisdiction and/or to venue; and(c)to waive any right to trial by jury in legal disputes concerning this Agreement and any amendments,schedules or addenda entered into hereunder. Professional Senices Terms 23.0 All Professional Services provided hereunder shall be set forth on the Customer Agreement Addendum. A statement of work ("Statement of Work") shall be signed by Customer prior to commencement of any Professional Services. The Statement of Work shall include the completion date (if applicable), total cost, a description of the work to be performed, acceptance criteria (if applicable) and maintenance charges (if applicable), Ali work product created under a Professional Services statement of work and all ideas, improvements, know-how, discoveries, and techniques including without limitation,computer programs, routines and code, developed in connection with Professional Services shall be owned by Oc6. Oc6 grants to Customer a personal, non-exclusive, non-transferable royalty-free limited license to use such work product in the United States solely for internal use and solely in conjunction with the Equipment identified in the Customer Agreement Addendum. Educational Services Terms 29.0 All ['Aucational Services shall be -el forth on the Customer Agreement Addendum. The following terms are only applicable if Educational Services are purchased and apply to any and all Educational Services purchased bercunden a. Educational Service-,are offered to Customer by Oo�in the form of training sessions and are provided during OcCs standard business hours(Monday through Friday excluding Oc6 recognized holidays-8:00-ANI to 5:00 PM local time)unless Customer purchases after hour on-site training at additional cost. Training may take place at an 0c6 central training facility or at Customer's site as determined by Oe6 and Customer. Each training session is a one-time event or a one- time visit. Customers are charged separately for each training session. The composition arid duration of each training session is determined solely at OcCs discretion. b. Unless otherwise set forth in a writing signed by both parties, standard Ocv published rates apply. Oc6 published rates are subject to change without notice. Customer is responsible for Customer's travel arid lodging expenses.Oc&will bill Customer. and Customer agrees to pay,oc6's reasonable travel,hotel and other reasonable expenses in connection with Customer on-site training sessions. Customer Agreement Terms and Conditions Form#USA9500 rev 01/11 C. Training materials for each training session are provided to Customer and/or Customer's registrants as set forth under Oce's then current policy. Such training materials are Oce Confidential hrformation. d. Unless otherwise agreed in writing, Educational Services must be completed within sixty(60) days after the date of Installation. In the event Educational Services are not completed within this time period and provided the delay is not due to Oce,Customer's Educational Services shall automatically terminate with no further obligation on the part of 0ed,in which case Customer shall not be entitled to a refund. Monies paid towards a training session in connection with a specific model of Equipment or software is not transferrable to any other model of Equipment or software and may not be used by Customer to pay for any other Equipment,Maintenance,Professional Services or training offering, e. Cancellation. (i)Oce may cancel an on-site training session by providing notice to Customer no less than five(5)business days prior to the scheduled date of training. If a training session is cancelled by Oce and Oce and Customer do not agree to reschedule such session,upon request of Customer,Oce will refund the purchase price for the cancelled training session.Oce is not responsible for any expenses incurred by Customer or Customer's registrant in connection with such cancellation_ (ii) Oce may reschedule a training session by providing notice to Customer no less than five(5)business days prior to the scheduled date of training.Oce is not responsible for any expenses incurred by Customer or Customer's registrant in connection with such rescheduling. (iii)Upon written notice to Oce received no less than five business days prior to the date of scheduled training session,Customer may cancel such training session and receive a full refund of Customer's purchase price for such training session,or,Customer may reschedule such training session at a mutually agreeable time and place. If Oc6 and Customer do not agree on dates and location for a rescheduled session., upon request of Customer,Oce will refund the purchase price for the cancelled training session. In the event that Oce has incurred any non-refundable costs or expenses,such as travel,lodging and related expenses,in anticipation of such training session, Customer shall reimburse Oce for such costs and expenses. (iv) Monies received for a training session,the cancellation notice of which is received by Oce within five business days of the scheduled date for such training session,are not refundable. However,Oce may,within its sole discretion, apply such monies to a rescheduled training sessaon. In any event,to the extent Oca has incurred any non refundable costs or expenses,such as travel,lodging and related expenses,in anticipation of such training session.Customer shall reimburse Oce for such costs and expenses. (v) Ocz is not obligated to refund any ironies paid for registrants not attending any scheduled training session. Customer Agreement Terms and Conditions Form#tJSA9500 rev 01111 TradeNew Oc6 Equipment Ordered Requested Delivery Date: quipment _ so e w... I� Original Install 1 LInstall Location- El i �+ (Customerk Up Trade In-To be picked up by: Pick Up Trade In-To be picked up by. Expected Removal Date: •• • i for Disposal) • - ! # - • tt El Excess Rigging To Remove Excess Rigging To Remove El Competitive Displacement El competitiveDisplacement tir �, i t•- Meter Read: El Pick Up Trade In-To be picked up by.- Pick Up Trade In-To be picked up by: Expected Removal Date: Expected Removal Date: E] Customer Scrap on Site er Scrap on Site (Customer Responsible for Disposal) (Customer Responsible for DisposaI) El Excess Rigging To Remove El Excess Rigging To Remove Competitive Displacement Competitive Displacement ♦ • v` - i • . ♦; - ,+a^ •♦ `♦ is ♦ • ♦ +� ♦ ♦ ! i♦ ♦ Signature Oc6 Sales Acknowledgement Sales Manager's Signature be.6 Name f (Please Manager's (Please Print) Title t Date i ., Date CAV300,SCEXPN Customer Name: COUNTY OF MON ROE Department: ev—De county Floor: Room/Suite: Address: 1100 SIMONTON 8- City- rev V-,'EST State, FLZip: 3304em3111,< Contact Name:(1) -;E,a Lisa= Phone: 305-292-4426 Ext: Contact Name:(2) Time Losacco Rhone: (305)292-4426 EXt: Region: Branch: ^entrap 034 Service Zone: 1 Inspection Date: 07M912312 Requested Install Date: told dIII Priority Message: Other Comments: Delivery� quirements _ Is a loading dock available? ❑ Yes ❑ No Delivery hours? to If yes, what is the dock height? Is the customer site tractorltrailer accessible? ❑ Yes ❑ No Please note: a tractor/trailer can be 48'to 53'in length plus the cab If not, list building entrance dimensions(list dimensions in inches) : Height: so Width: 5 Door Width; 89 Corridor Width: 7E Step Width: c #of steps(outside): 4 of steps(inside): Stair Crawler Required? ❑ Yes ❑ No Number of floors: � Will an elevator be used? ❑ Yes ❑ No Elevator hours? to Elevator appointment required? ❑ Yes Z No If yes, contact name&phone.- Elevator Dimensions(in inches): Width: u Depth: 0 Load Capacity: g Elevator Door Opening(in inches): Height: 0 Width: Customer to move fixed obstructions prior to installation unless special arrangements are made. ❑ Yes Ej No If"No" list specifics, contact and phone number: Will floor protections be required: ❑ Yes ❑ No Has the floor condition been confirmed satisfactory by the customer? ❑ Yes ❑ No �qpipmen REPLACEMENT EttttIPMENT Make; Model: Serial Number: To Be Removed By; Special Instructions: If existing equipment is to be removed by Cce, additional labor will be invoiced at current published service rates. Environmental Considerations/Conditions It is important that the CW300 product be installed in a room with appropriate dimensions. (See the space diagrarr)— Should the room not meet the minimum space requirements, the installation will have to be authorized by the Region Sales Manager and the Region Service Manager. Relative humidity should be in the range of 20%to 80%. The CW300 Printer weighs 386 Lbs., the Oc6 Scanner Express weighs 64 Lbs. Operating temperature (T) and relative humidity (RH) Temperature Humidity .0 -F % Recommended 20-27 68-80 30-60 (Guarantied performance) Operating environment 15-30 59-86 20-80 (Reasonable performance) Transport and storage conditions Temperature (T) and relative humidity (RH) Engin Temperature Maximum duration Temperature minimum -130F 96 hours maximum 158'F 96 hours Relative Humidity maximum 90% at 86°F 48 hours Room Volume and Ventilation • Minimal room volume 880 W • Minimal room ventilation 442 W/hour(natural ventilation) A minimum floor space is required for Oce CW300 The Oce CW300 should not be placed near a water boiler;humidifier or subject to ammonia fumes or direct sunlight. Oce ColorWave 300 multifunction Express wi.hex,A top delHvery tra, The[Oce ColorWave 300 multifunction Express]requires a floor space of 2242 mm x 986 mm(88.2 inch x 38.8 inch). . ` IL r -I- -- r elm `fit 9gvii!77JII" 264rrm"3 10,4" Oce ColorWave 300 multifunction Express] tfd i Imp tray The[Oce ColorWave 300 multifunction Express] requires a floor space of 2242 mm x 1116 mm(88.2 inch x 44 inch) 747 I 0 1 _ _ T *� & E riT ! g- L' P Electeio,��quirem- Customer is responsible for providing the electrical requirements listed below prior to the machine installation. Electrical receptacles (as shown below)are required. R 115 Volt ❑ 15 Amps for printer /0000� R 3 Wire Ground 0 9 a R Electrical Supply must be a dedicated line Qj NEMA-5-15R for Printer The electrical service will be available on: System electrical supply Component Freq. Voltage Rated current Max current Printer 60 Hz 115 V +/- 10% 4 A (Run) 9 A Power consumption: Steep mode Printer: 3 W, Printer+ Scanner" 3 W, Controller. 37 W, Energy StarO Standby Printer 114 W, Scanner: 22 W, Controller: 37 W Printing Printer: 159 W, Scanner: 50 W, Controller 38 W pping Information WEIGHTS (in lbs.) and DIMENSIONS (crated in inches): Item # Crated Uncrated I Oc6 CW300 Print Engine 386.8 lbs See 'faotvt�rint' a,,,,aov�r 2 Scanner 64lbs Dimensions (LxWxH) Component Crated Uncrated Printer 77" X 27.8" X 41.8" See 'Foo1Qo�,rhnC abov- Scanner 49" X 18.3" X 13" Print Heads Ink Tanks Color Quantity Part Dumber Color Part dumber Black 3 1060091356 Black 1060089323 -200ML 1 060091 360-400ML Cyan 2 1060091357 Cyan 1060089324 -180ML 1060091361 -350ML Magenta 2 1060091358 Magenta 1060089325-180ML 1060091362-350ML Yellow 2 1060091359 Yellow 1060089326-180ML 1060091363 -350ML Maintenance kit 1060092781 Combi Packs. 29953904 Combi pack Black (400 ml) 29953901 Combi pack Cyan (350 ml) 29953902 Comb!pack Magenta (350 ml) 29953903 Combi pack Yellow (350 ml) 29953908 Combi pack XL Black(800 ml) 29953905 Combi pack XL Cyan(700 ml) 29953906 Combi pack XL Magenta(700 ml) 29953907 Combi pack XL Yellow(700 ml) Key Operator(s)will be trained upon completion of install: Tina LssaCc a 3051,292-4426 Key Operator Name: Phone/Ext: Name: Phone/Ext: Installation Technician: Gene 6Coleman Number: =736 PrimaryTechnician: ,734 v�na�Co§�t��r+ Number: Gene D Coleman 37., ---.. Back Up Technician: Number: MEN Oc6 Representative: Gate: Customer: Efate: Field Service Manager: Efate: Please return completed form to your Branch Administrator Notify your Region Administrator and COE(HQ)if any changes occur prior to installation date. Retum to: Oce North America, Inc. Alan: Customer Order Entry(COE) 5450 N. Cumberland Ave. Chicago,X 60656 773-714-8500 Site survey _ i e Site 6 • ................... { s I` i Dear Customer, On January 1, 2013, Oce North America„ Inc. and Cce Imagistics, Inc, will merge into Canon Business Solutions, Inc., with the newly merged entity being named Caron Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc. The combined strengths of the Canon and Oc6 brands„ along with our expanded geographical coverage and enhanced expertise in imaging technologies, solutions and services, better positions us to meet the growing demands of our customers and prospects. Additionally, as an (ice Financial Services, Inc. customer, please note that Oce Financial Services, Inc.will be merging into Canon Financial Services, Inc. on January 1, 2013. The Federal Tax ID for Canon Financial Services, Inc. is 22® 822. Your prirmary lease administrative contact and the lease invoice format will remain unchanged For most of our customers the remittance address will remain uncha fed° lease review our invoice for details. Your contact's name and phone will continue to be included on your invoice. For more information regarding the integration, visit www.oceusa.com/merger or call your leasing contact. On behalf of everyone at Oce Financial Services, Inc., we look forward to an exciting 2013 and thank you for being a valued customer. Regards,. Ocd Financial Services, Inc. i i i i I