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Sales Order Form 05/15/2013 AMY HEAVILIN, CPA CLERK OF THE CIRCUIT COURT DATE: Apri19, 2013 TO: Bob Ward, Director Information Technology FROM: Pamela G. Hanc4 1 .C. At the May 15, 2013,Board of County Commissioner's meeting, the Board granted approval and authorized execution of the following: Item Cl Comcast Enterprise Services Master Services Agreement FL-278919-dkeen for sixty(60)months with Comcast Cable Communications Management, LLC, and associated First Amendment to Comcast Enterprise Services Master Services Agreement No. FL-278919-dkeen outlining the terms and conditions under which the BOCC will purchase offered services from Comcast. Item C2 Comcast Enterprise Services Sales Order Form#FL-278919-dkeen-240376 as an addendum to Comcast Enterprise Services Master Services Agreement FL-278919-dkeen with associated First Amendment to Comcast Enterprise Services Master Services Agreement No. FL- 278919-dkeen to provide Comcast wide area Ethernet services at the Monroe County Attorney's Office at 1111 12th Street Key West FL 33040 at speed of 50 Mb/s and wide area Ethernet services at the Harvey Government Center at 1200 Truman Ave Key West FL 33040 at a speed of 100 Mb/s. Enclosed is a copy of each of the above-mentioned for your handling. Should you have any questions,please do not hesitate to contact this office. cc: • County Attorney Finance File A ,DocuSi.n Envelope ID:CA829B7A-D682-4345-953D-4B941E56562C (CU111(,3SI- COMCAST ENTERPRISE SERVICES SALES ORDER FORM 13-D4I Account Name:Monroe County Government MSA IDS FL-278919-dkeen SO IDS:FL-278919-dkeen-240376 CUSTOMER INFORMATION(for notices) Primary Contact:Bob Ward City: Key West Phone: (305)292-3423 Title:Director State: FL Cell: Address 1: 1200 Truman Ave Zip: 33040 Fax: Address 2: Email: ward_bob@monroecounty-fl.gov SUMMARY OF CHARGES(Details on following oases) Service Term(Months):36 SUMMARY OF SERVICE CHARGES* SUMMARY OF CUSTOM INSTALLATION FEES Total Metro Ethernet Monthly Recurring Charges: $1,624.00 Total Custom Installation Fee: $0.00 Total Trunk Services Monthly Recurring Charges: $0.00 Amortized Custom Installation Fee $0.00 Total Off-Net Monthly Recurring Charges. $0.00 Total Monthly Recurring Charges(all Services): $1,824.00 Total Metro Ethernet Standard Installation Fees- $0.00 Total Trunk Services Standard Installation Fees. $0.00 Total Off-Net Standard Installation Fees $0 00 Total Standard Installation Fees(all Services): $0.00 'Note: Charges identified in the Service Order are exclusive of maintenance and repair charges,and applicable federal,state,and local taxes,fees,surcharges and recoupments(however designated). Please refer to your Comcast Enterprise Services Master Services Agreement(MSA)for specific detail regarding such charges.Customer shall pay Comcast one hundred percent(100%)of the non-amortized Custom Installation Fee prior to the installation of Service. f e rJ i :1 U _ GENERAL COMMENTS C. r- • - -133 O X ...1 -1) )� —O w r i te, c" AGREEMENT This Comcast Enterprise Services Sales Order Form('Sales Order')shal be effective upon acceptance by Comcast.This Sales Order is made a part of the Comcast Enterprise Services Master Services Agreement,entered between Comcast and the undersigned and is subject to the Product Specific Attachment for the Service(s)ordered herein,located at httpa/business.comcasl.cornlenterprise-terms-of-service,(the"Agreement").Unless otherwise indicated herein.capitalized words shall have the same meaning as in the Agreement. E911 NOTICE Comcast Business Class Trunking Service may have the E911 Imitations specified below: •The National Emergency Number Association(NENA).a 911 industry organization that makes recommendations for standardized services relating to E911,has issued guidelines that state-The PBX owner is responsible for creating customer records,preferably in NENA standard format.that identify caller locations."To facilitate Customer's compliance with these guidelines and with associated state and local requirements related to provision of Automatic Location Information(ALI)for E911 services,Comcast offers two options: a.Comcast will send to the ALI database or Subscriber Location Database(SLOB)the main billing telephone number and the main address provided by Customer,or b.Customer may choose to sign up for up to 10 Emergency Location Information Numbers(ELINs)that Customer could assign to zones within Customer's premises that would be separately identified to the E911 call taker.The location information,such as a specific floor,side of a building,or other identifying information,could assist emergency responders to more quickly reach the appropriate location. Customer is solely responsible for programming it's PBX system to map each station to one of these numbers,and for updating the system as necessary to reflect moves or additions of stations within the premises. Comcast will send the assigned ELINs to the ALI or SLOB database,as in appropriate. •Many jurisdictions require businesses using multi-line telephone systems to program their systems to transmit specific location information for 911 cats. Customer bears sole responsibility to ensure that it identifies and complies with all such requirements. In any event,if Customer does not maintain E911 records in a timely and accurate manner,the E911 call taker may not receive proper location information,and emergency responders may be delayed or even prevented from timely reaching the caller's location. •Battery Back Up-The Integrated Access Device(IAD)provided by Comcast is not equipped with battery backup. It is Customer's responsibility to ensure adequate back-up power is provided to ensure service continuity during a power outage,as employees would otherwise be unable to use the Services,including dialing 9-1-1,when power is unavailable. •Calls using the Service.including calls to 911,may not be completed if there is a problem with network facilities,including network congestion,network/equipmentpower failure,or another technical problem. •All questions should be directed to 1-800-391-3000.E911 Service.Private Branch Exchange,and Direct Inward Dial Service. By signing below,Customer acknowledges,agrees to and accepts the terms and conditions of this Sales Order. (SEAL) A 0-S'�?AMY H LIN,CLE rtF-f�l CLERK J',TOMFR USE O"_Y(by.utl•xved COMCAST USE ONLY(by authorized representative) Si.•-* ig 7 re: c L.e ri La tZ Sales Rep: Dale Keenan Name: George R. Neugent Name: 'On Schucnat'L Sales Rep E-Mail: dale_keenan@cable.comcast.com 1FAFIFFnccrakF Title: Mayor/Chairman Title: vice President BUST Rtdson: Florida Date: May 15, 2013 Date: 4/30/2013 Division: Central COMCAST ENTERPRISE SERVICES SALES ORDER FORM page 1_ Account Name: MSA ID#:FL-278919-dkeen SO ID#:FL-278919-dkeen-240376 Primary Contact:Jorge Swaby City: Key West Phone: 305 295 5121 Title:Network Manager State: FL Cell: Address 1: 1200 Truman Zip: 33040 Fax: Address 2: Email: SWaby- Service Term(Months): 36 SUMMARY OF SERVICE CHARGES* SUMMARY OF CUSTOM INSTALLATION FEES Total Metro Ethernet Monthly Recurring Charges: $1.624.00 Total Custom Installation Fee: S 0.00 Total Trunk Services Monthly Recurring Charges: $0.00 Amortized Custom Installation Fee S 0.00 Total Monthly Recurring Charges(all Services): $1,624.00 Total Metro Ethernet Standard Installation Fees': S 0.00 Total Trunk Services Standard Installation Fees: S 0 00 Total Standard Installation Fees(all Services): $0.00 'Note: Charges identified in the Service Order are exclusive of maintenance and repair charges,and applicable federal,state,and local taxes,fees,surcharges and recoupments(however designated). Please refer to your Comcast Enterprise Services Master Services Agreement(MSA)for specific detail regarding such charges.Customer shall pay Comcast one hundred percent(100%)of the non-amortized Custom Installation Fee prior to the installation of Service. This Comcast Enterprise Services Sales Order Form("Sales Order")shall be effective upon acceptance by Comcast.This Sales Order is made a part of the Comcast Enterpnse Services Master Services Agreement,entered between Comcast and the undersigned and is subject to the Product Specific Attachment for the Service(s)ordered herein,located at http://business.comcast.conVenterprise-terms-of-service,(the'Agreement").Unless otherwise indicated herein,capitalized words shall have the same meaning as in the Agreement. E911 NOTICE Comcast Business Class Trunking Service may have the E911 limitations specified below: •The National Emergency Number Association(NENA),a 911 industry organization that makes recommendations for standardized services relating to E911,has issued guidelines that state'The PBX owner is responsible for creating customer records,preferably in NENA standard format,that identify caller locations."To facilitate Customer's compliance with these guidelines and with associated state and local requirements related to provision of Automatic Location Information(ALI)for E911 services.Comcast offers two options: a.Comcast we send to the ALI database or Subscriber Location Database(SLDB)the main billing telephone number and the main address provided by Customer;or b.Customer may choose to sign up for up to 10 Emergency Location Information Numbers(ELINs)that Customer could assign to zones within Customer's premises that would be separately identified to the E911 caN taker.The location information,such as a specific floor,side of a building,or other identifying information,could assist emergency responders to more quickly reach the appropriate location.Customer is solely responsible for programming ifs PBX system to map each station to one of these numbers,and for updating the system as necessary to reflect moves or additions of stations within the premises. Comcast will send the assigned ELINs to the ALI or SLOB database.as is appropriate. •Many jurisdictions require businesses using multi-line telephone systems to program their systems to transmit specific location information for 911 calls. Customer bears sole responsibility to ensure that it identifies and complies with all such requirements. In any event,if Customer does not maintain E911 records in a timely and accurate manner,the E911 call taker may not receive proper location information,and emergency responders may be delayed or even prevented from timely reaching the caller's location. •Battery Back Up-The Integrated Access Device(IAD)provided by Comcast is not equipped with battery backup. It is Customer's responsibility to ensure adequate back-up power is provided to U>) ensure service continuity during a power outage.as employees would otherwise be unable to use the Services.including dialing 9-1-1,when power is unavailable. '- > w •Calls using the Service,including calls to 911,may not be completed if there is a problem with network facilities,including network congestion,network/equipment/power failure,or another technical r c o Z problem. 0 0 X lY •All questions should be directed to 1-800-391-3000.E911 Service,Private Branch Exchange,and Direct Inward Dial Service. L-- 0 - m By signing below.Customer acknowledges,agrees to and accepts the terms and conditions of this Sales Order. Q 0 ~~ Q Z < I C13 z O Signature: Signature: Sales Rep: Dale Keenan la l 0 w W Q• Name: Name: Sales Rep E-Mail: dale keenan@cable.comcast.com d CCZ H(r) Title: Title: Region: Florida i CO Date: Date: Division: Central a cc Q 2 *C_Jh ,DocuSign Envelope ID:CA829B7A-D682-4345-953D-4B941E56562C (, =--,- COMCAST ENTERPRISE SERVICES SALES ORDER FORM METRO ETHERNET SERVICES AND PRICING Account Name: Monroe County Government MSA ID#: FL-278919-dkeen SO ID#. FL-278919-dkeen-240376 Date:April 30,2013 Service Term(Months): 36 Rage 2 Solution Charoes Service Service Line Request Action Service(s Description Tax Jurisdiction Monthly One-Time Location A' Location Z' ili r - - IUIHHUG I.UUilly 1 New Add ENI10100 Port lG,Z n�nC7eRn't1err�p Interstate $105.00 $0.00 2 New Add ENS-BASIC-100 100 Mbps Coy Center Interstate $840.00 $0.00 1200 nn T rx6IMnM onroe County 3 New Add ENI10100 Port Prosecuting- Interstate $105.00 $0.00 1111 Monroe County 4 New Add ENS-BASIC-50 50 Mbps Prosecuting- Interstate $574.00 $0.00 1111 •Services Location Details attached Page 2 Total $1,624.00 $0.00 • ,DocuSign Envelope ID.CA829B7A-D682-4345-953D-4B941E56562C �COt1'1CQSt COMCAST ENTERPRISE SERVICES SALES ORDER FORM SERVICE LOCATION DETAIL INFORMATION FL-278919-dkeen- Account Name: Monroe County Government MSA ID#: FL-278919-dkeen SO!DM 240376 Date:April 30,2013 me_3 Location Extend Technical/ Technica DeMarc Inside Technical/ Technical/ Lin Name/Site Address 1 Address 2 City State Zip Locatlo to Wiring(Y Local Local Contact Local Contact I Contact e ID Code DeMarc Contact On Site n es/No) Phone# Email Address (Yes/No) Name (Yes/No) 1 ounty 1111 12TH ST STE 408 KEY WEST FL 33040 1 Jorgewab Swaby- Prosecuting g y (305)295-5110 Jorge@monroec No ounty.fl.us.com Monroe 1200 TRUMAN Swaby- 2 County Gov AVE STE 212 KEY WEST FL 33040 1 Jorge Swaby (305)295-5110 Jorge@monroec Yes Center 1200 ounty.fl.us.com