Sales Order Form 09/17/2013AMY REAVILIN, CPA
CLERK OF CIRCUIT COURT & COMPTROLLER
MONROE COUNTY, FLORIDA
DATE: October 3, 2013
TO: Bob Ward, Director
Information Technology
ATTN: Maria Guerra
Sr. Administrative Assistant
FROM: Vitia Fernandez, D.C.
I/ ) -
At the July 171h, 2013, Board of County Commissioner's meeting the Board granted approval and
authorized execution of Item C8 Comcast Enterprise Services Sales Order Form FL-278919-dkeen-
260324 under the existing Comcast Master Service Agreement FL-278919-dkeen to provide digital
broadcast services for Monroe County Television's channel 76 on Comcast in the Keys. Total cost for
36 month term is $32,508.00.
Enclosed is a certified copy of the above mentioned for your handling. Should you have any
questions, please feel free to contact our office.
cc: County Attorney (electronic copy)
Finance (electronic copy)
File
500 Whitehead Street Suite 101, PO Box 1980, Key West, FL 33040 Phone: 305-295-3130 Fax: 305-295-3663
3117 Overseas Highway, Marathon, FL 33050 Phone: 305-289-6027 Fax: 305-289-6025
88820 Overseas Highway, Plantation Key, FL 33070 Phone: 852-7145 Fax: 305-852-7146
COMCAST ENTERPRISE SERVICES SALES ORDER FORM PM
Account Name: Monroe County Government MSA ID#: FL-278919-dkeen SO IDB: FL-278919-dkeen-260324
Primary Contact: Bob Ward City: Key West Phone: (305) 292-3423
Tdle: Director State: FL Cell:
Address 1: 1200 Truman Ave Zip: 33040 Fax
Address 2: Email: ward_bob@monroecounty-fl.gov
Service Term (Months):1 36
SUMMARY OF SERVICE CHARGES' SUMMARY OF CUSTOM INSTALLATION FEES
Total Metro Ethernet Monthly Recurring Charges: $ 903.00 Total Custom Installation Fee: $ 0.00
Total Trunk Services Monthly Recurring Charges: $ 0.00 Amortized Custom Installation Fee $ 0.00
Total Off -Net Monthly Recurring Charges: $ 0.00
Total Mordhly Retaedng Charges (all Services): $ 903.00
Total Metro Ethernet Standard Installation Fees': $ 0.00
Total Trunk Services Standard Installation Fees: $ 0,00
Total Off -Net Standard Installation Fees:
Total Standard Insulation Fees (all Services): $ 0.00
'Note: Charges identified in the Service Order are exclusive of maintenance and repair charges, and applicable federal, state, and local taxes, fees, surcharges and recoupments (however
designated). Please refer to your Comcast Enterprise Services Master Services Agreement (MSA) for specific detail regarding such charges. Customer shall pay Comcast one hundred
percent (100%) of the non -amortized Custom Installation Fee prior to the installation of Service.
Service: 100Mb Enterprise Private Line (EPL) between Monroe County facility 1200 Truman Ave. Key West FL-33040 and Comcast Headend for the insertion of MCTV signal into Comcast
Cable channel Line-up (FI-Keys).
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This Comcast Enterprise Services Sales Order Form ('Sales Order') shall be effective upon acceptance by Comcasl. This Sales Order is made a pan of the Comcast Enterprise Services Master Services-flreement ,
entered between Comcast and the undersigned and is subject to the Product Specific Attachment for the Seroce(s) ordered herein. located at http://business.comcastcom/enterprise-termsof-service, (the "Agreement'
Unless otherwise indicated herein, capitalized words shall have the same meaning as in the Agreement.
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E911 NOTICE
Comcast Business Class Trunking Service may have the E911 limitations specified below:
• The National Emergency Number Association (NENA), a 911 industry organization that makes recommendations for standardized services relating to E911, has issued guidelines that state'The PBX owner is responsible
for creating customer recoms, preferably in NENA standard formal, that Identify caller locations' To facilitate Customer's compliance with these guidelines and with associated state and local requirements related to
provision of Automatic Location Information (ALI) for E911 services, Comcast offers two options:
a. Comcast will send to the ALI database or Subscriber Location Database (Si the main billing telephone number and the main address provided by Customer: or
b. Customer may choose to sign up for up to 10 Emergency Location Information Numbers (ELINs) that Customer could assign to zones within Customer's premises that would be separately identified to the E911 call
taker. The location information, such as a specific floor, side of a building, or other identifying information, could assist emergency responders to more quickly reach the appropriate location. Customer is solely responsible
for programming it's PBX system to map each station to one of these numbers, and for updating the system as necessary to reflect moves or additions of stations within the premises. Comcast will send the assigned ELINs
to the ALI or SLDB database, as is appropriate.
• Many jurisdictions require businesses using multi -line telephone systems to program their systems to transmit specific location information for 911 calls. Customer bears sole responsibility to ensure that it identifies and
complies with all such requirements. In any event, if Customer does not maintain E911 records in a timely and accurate manner, the E911 call taker may not receive proper location information, and emergency responders
may be delayed or even prevented from timely reaching the caller's location.
• Battery Back Up - The Integrated Access Device (IAD) provided by Comcast is not equipped with battery backup. It is Customer's responsibility to ensure adequate back-up power is provided to ensure service continuity
during a power outage, as employees would otherwise be unable to use the Services, including dialing 9-1-1, when power is unavailable.
• Calls using the Service, including calls to 911, may not be completed if there is a problem with network facilities, including network congestion. network/equipment/power failure, or another technical problem.
• All questions should be directed to 1-800-391-3000. E911 Service. Pnvate Branch Exchange. and Direct Inward Dial Service.
By signing below, Customer acknowledges, agrees to and accepts the terms and conditions of this Sales Order.
Sales Rep: Dale Keenan
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Sales Rep E-Mail: dale_keenan@cable.comcasl.com
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Title:
Region: Florida
Date:
Division: Central
MONROE COUNTY ATTORNEY
APPROVED AS TO FORM:
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HRISTINE M. LIMBERT-BA ROWS
ASSISTAT COUNTY ATTORNEY
Date