#271972 Circuit Upgrade 10/16/2013AMY REAVILIN, CPA
CLERK OF CIRCUIT COURT &COMPTROLLER
MONROE COUNTY, FLORIDA
DATE: November 7, 2013
TO: Bob Ward, Director
Information Technology
ATTN: Maria Guerra
Sr. Administrative Assistant
FROM: Vitia Fernandez, D. C.
At the October 16` 2013 Board of County Commissioner's meeting the Board granted
approval and authorized execution Item C31 Comcast Enterprise Services Sales Order Form FL-
278919- dkeen- 271972 under the existing Comcast Master Service Agreement FL- 278919 -dkeen to
upgrade the existing 100 Mb /s circuit to 300 Mb /s. Total cost for 48 -month term is $32,671.20.
Enclosed is an electronic copy of the above mentioned for your handling. Should you have any
questions, please feel free to contact our office.
cc: County Attorney (electronic copy)
Finance (electronic copy)
File
500 Whitehead Street Suite 101, PO Box 1980, Key West, FL 33040 Phone: 305- 295 -3130 Fax: 305- 295 -3663
3117 Overseas Highway, Marathon, FL 33050 Phone: 305 -289 -6027 Fax: 305 -289 -6025
88820 Overseas Highway, Plantation Key, FL 33070 Phone: 852 -7145 Fax: 305 - 852 -7146
COMCAST ENTERPRISE SERVICES SALES ORDER FORM pane 1
Account Name:Monroe County Government MSA ID#:FL-278919-dkeen SO ID#: FL-278919-dkeen-271972
Primary Contact:Jorge Swaby City: Key West Phone: (305)295-5121
Title: Telecom Manager State: FL Cell:
Address 1: 1200 Truman Zip: 33040 Fax:
Address 2: Email: swaby-jorge@monroecounty.6.gov
Service Term(Months):48
SUMMARY OF SERVICE CHARGES' SUMMARY OF CUSTOM INSTALLATION FEES
Total Metro Ethernet Monthly Recurring Charges: $680.65 Total Custom Installation Fee: $0.00
Total Trunk Services Monthly Recurring Charges: $0.00 Amortized Custom Installation Fee $0.00
Total Off-Net Monthly Recurring Charges: $0.00
Total Monthly Recurring Charges(all Services): $680.65
Total Metro Ethernet Standard Installation Fees': $0.00
Total Trunk Services Standard Installation Fees: $0.00
Total Off-Net Standard Installation Fees: $0 00
Total Standard Installation Fees(all Services): $0.00
'Note: Charges identified in the Service Order are exclusive of maintenance and repair charges.and applicable federal,state,and local taxes,fees,surcharges and
recoupments(however designated). Please refer to your Comcast Enterprise Services Master Services Agreement(MSA)for specific detail regarding such charges.Customer
shall pay Comcast one hundred percent(100%)of the non-amortized Custom Installation Fee prior to the installation of Service.
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This Comcast Enterpnse Services Sales Order Form('Sales Order')shall be effective upon acceptance by Comcast.This Sales Order is made a part of the Comcast Enterprise Services Master
Services Agreement,entered between Comcast and the undersigned and is subject to the Product Specific Attachment for the Service(s)ordered herein.located at
http9/business.comcasl.com/enterprise-terms-of-service,(the*Agreement').Unless otherwise indicated herein,capitalized words shall have the same meaning as in the Agreement.
E911 NOTICE
Comcast Business Class Trunking Service may have the E911 limitations specified below:
•The National Emergency Number Association(NENA).a 911 industry organization that makes recommendations for standardized services relating to E911,has issued guidelines that state'The PBX
owner is responsible for creating customer records.preferably in NENA standard format,that identify caller locations."To facilitate Customer's compliance with these guidelines and with associated state
and local requirements related to provision of Automatic Location Information(ALI)for E91 I services.Comcast offers two options:
a.Comcast will send to the ALI database or Subscriber Location Database(SLDB)the main billing telephone number and the main address provided by Customer;or
b.Customer may choose to sign up for up to 10 Emergency Location Information Numbers(ELINs)that Customer could assign to zones within Customer's premises that would be separately
identified to the E911 call taker.The location information,such as a specific floor,side of a building,or other identifying information,could assist emergency responders to more quickly reach the
appropriate location.Customer is solely responsible for programming it's PBX system to map each station to one of these numbers,and for updating the system as necessary to reflect moves or
additions of stations within the premises. Comcast will send the assigned ELINs to the ALI or SLOB database,as is appropriate.
•Many jurisdictions require businesses using multi-line telephone systems to program their systems to transmit specific location information for 911 calls. Customer bears sole responsibility to ensure
that it identifies and complies with all such requirements. In any event,if Customer does not maintain E911 records in a timely and accurate manner,the E911 call taker may not receive proper location
information.and emergency responders may be delayed or even prevented from timely reaching the caller's location.
•Battery Back Up-The Integrated Access Device(IAD)provided by Comcast is not equipped with battery backup. It is Customer's responsibility to ensure adequate back-up power is provided to
ensure service continuity during a power outage,as employees would otherwise be unable to use the Services,including dialing 9-1-1.when power is unavailable. >"'
•Calls using the Service,including calls to 911,may not be completed if there is a problem with network facilities,including network congestion,network/equipment/power failure,or another technical W e• - >-
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•All questions should be directed to 1-800-391-3000.E911 Service.Private Branch Exchange,and Direct Inward Dial Service. Q
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By signing below.Customer acknowledges,agrees to and accepts the terms and conditions of this Sales Order. (-- O , m O
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Signature: �� Y)111/41,1 1�'R3 3 Sales Rep: Dale Keenan j�� ��
Name: Name Sales Rep E-Mail: dale_keenan@cable.comcast.com W
Title: Title: • 'vision Florida 0 CC , (0 -
Date: � /3 Date: - . Division: Central CC. O Cl)
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COMCAST ENTERPRISE SERVICES SALES ORDER FORM
METRO ETHERNET SERVICES AND PRICING
Account Name: Monroe County Government MSA ID#: FL-278919-dkeen SO ID#. FL-278919-dkeen-271972
Date:August 14,2013 Service Term(Months):48
page 2 Solution Charges
Service Service
Line Request Action Services) Description Tax Jurisdiction Monthly One-Time
Location A' Location Z'
IviuiITU,s,uu,ity
Change Move(Re Gov Center
1 ENI10100 Port Interstate -$105.00 $0.00
Request move) 1200
2 Change Move(Re Gov Center
ENS-BASIC-t00 100 Mbps Interstate -$840.00 $0.00
Request move) 1200
RARJA49t1 O
3 Change Move(Add Gov Center
ENIGIGE Port Interstate $520.53 $0.00
Request ) 1200
ibnilk41041
4 Change Move(Add ENS-BASIC-300 300 Mbps Gov enter
Interstate $1.105.12 $0.00
Request
171N1 TRI IMAM
•Services Location Details attached Page 2 Total $680.65 $0.00
•
COMCAST ENTERPRISE SERVICES SALES ORDER FORM
SERVICE LOCATION DETAIL INFORMATION
FL-278919-dkeen- August 14,
Account Name: Monroe County Government MSA ID# FL-278919-dkeen SO ID#: Date:
271972 2013
page 3
Extend Inside Technical
Location DeMarc Technical/ Technical/ Technical/Local
Lin Zip to Wiring Contact
Name!Site Address 1 Address 2 City State Locatio Local Contact Local Contact Contact Email
e ID n Code DeMarc (Yes/No Name Phone# Address On Site
(Yes/No) ) (Yes/No)
Monroe Swaby-
1 County Gov 1200 AVE TRUMAN STE 212 KEY WEST FL 33040 1 Jorge Swaby
y (305)295-5110 Jorge@monroeco Yes
Center 1200 unty.fl.us.com