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Item C02BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Meeting Date: Januga 16. 2014 Division: Employee Services Bulk Item: Yes X No Department: Employee Benefits Staff Contact Person/Phone #: Maria Fernandez - Gonzalez Ext. 4448 AGENDA ITEM WORDING: Approval to advertise solicitation for proposals for a Provider to serve as an Employee Assistance Program, to provide confidential counseling services to employees and their dependents in the lower, middle and upper keys, and also to provide educational group seminars and orientation group sessions. ITEM BACKGROUND: The County began an Employee Assistance Program (EAP) in 1997. The County contracted with the Mental Health Care Center to provide these services. Their contract ended on June 30, 2007; RFP in 2007; Contract with The Allen Group approved by the BOCC on May 16, 2007; The Allen Group entered into a purchase and sale agreement on July 31, 2007 with Horizon Behavioral Services, Inc. and Horizon assumed the responsibility and obligation of services; BOCC approved the transfer of agreement to Horizon Behavioral Services, Inc. on September 19, 2007; Request for proposals in January, 2010 and received 2 Proposals; BOCC approved contract with Horizon Health in May, 2010 for a period of three years; on March 20, 2013, the current contract was renewed with a change in company name from Horizon Health to Aetna Behavioral Health, LLC d/b /a Aetna Resources for Living for one year and the contract expires June 1, 2014. r K%Juj v 1V IUO nv,luv. v Al l 1 . BgJU . AU'1'IUN: Last renewal of current contract on March 20, 2013. %-""' N/A a LArr REUUiv11v1LADATIONS: Approval advertising TOTAL COST: 800 INDIRECT COST: BUDGETED: Yes X No DIFFERENTIAL OF LOCAL PREFERENCE: Internal Service Fund COST TO COUNTY: $800 advert ising SOURCE OF FUNDS: Primarily Ad Valorem REVENUE PRODUCING: Yes _ No X AMOUNT PER MONTH Year ell APPROVED BY: County Atty OMB/Purchasing Risk Mana eme t g - DOCUMENTATION: Included X Not Required DISPOSITION: AGENDA ITEM # County of Monroe ne Florida Keys Office of the Employee Services Division Director The Historic Gato Cigar Factory 1100 Simonton Street, Suite 268 Key West, FL 33040 (305) 292.4458 — Phone (305) 2924564 - Fax BOARD OF COUNTY COMMISSIONERS Mayor Sylvia J. Murphy, District 5 Mayor Pro Tem, Danny L. Kolhage, District I George Neugent, District 2 Heather Carruthers, District 3 David Rice, District 4 TO: Board of County Commissioners FROM: Teresa E. Aguiar, Employee Services Direct DATE: December 16, 2014 SUBJ: Approval to advertise to solicit proposals This item requests approval to advertise a request for proposals to provide confidential counseling services in the lower, middle and upper keys for employees and their dependents. The current provider is Aetna Behavioral Health, LLC d/b /a Aetna Resources for Living (formerly known as Horizon Health). The purpose of an Employee Assistance Program is to improve the psychological health of the employees or dependents experiencing problems which may or are currently affecting the employee's productivity. Individual problems can range from need for information on child care to serious difficulties with alcohol or drugs. Other employees will also benefit by being part of a safer, more productive workforce. In addition, the County has a zero tolerance drug policy and in accordance with the Drug -Free Workplace Act (F.S. 112.0455) this contracted service is offered to employees so that they have the opportunity to participate in services related to alcohol and drug rehabilitation if needed. This current contract provides employees with free confidential counseling services, on site periodic seminars, orientation sessions, printed materials, 24 hour website access, 24 hour /seven day a week live confidential telephone service, Fitness for Duty Evaluations and other related services. It is recommended that the BOCC approve the competitive solicitation for proposals. If you have any questions, please do not hesitate to contact me at 292 -4458. MO OE COUNTY REQUEST FOR PROPOSALS FOR EMPLOYEE ASSISTANCE PROGRAM (EAP) to include individual mental health care, counseling, seminars, medication management and related health care for Monroe County employees BOARD OF COUNTY COMMISSIONERS Mayor, Sylvia J. Murphy, District 5 Mayor Pro Tem, Danny L. Kolhage, District 1 George Neugent, District 2 Heather Carruthers, District 3 David Rice, District 4 COUNTY ADMINISTRATOR Roman Gastesi CLERK OF THE CIRCUIT COURT EMPLOYEE SERVICES DIVISION Amy Heavilin Teresa Aguiar, Director January 2014 "—u ma." :...?. k.�,.'.bt�.?.?����tiS�zrt,����1� TABLE OF CONTENTS NOTICE OF REQUEST FOR PROPOSALS SECTION ONE - Instruction to Proposers SECTION TWO - Draft Agreement SECTION THREE - County Forms and Insurance Forms EXHIBIT A - Scope of Services I SECTION ONE: INSTRUCTION TO PROPOSERS 1. OBJECTIVE OF THE REQUEST FOR PROPOSAL The Provider awarded a contract shall provide mental health assistance to County Employees in the form of individual counseling services in a number of areas, pharmacologic intervention (counseling on medication management for the individual), educational group seminars annually, management orientation sessions, program orientation sessions, prepare reports, and other related services as set out in the Scope of work below. The initial contract term will be for three years beginning 1 st day of June, 2014. 2. BACKGROUND INFORMATION Monroe County ( "County ") is a non - chartered county established under the Constitution and the laws of the State of Florida. The Clerk of the Circuit Court serves as the fiscal agent. The population of the County is estimated at approximately 73,000 as of the 2010 census. The Board of County Commissioners, constituted as the governing body, has all the powers of a body corporate, including the powers to contract; to sue and be sued; to acquire, purchase, hold, lease and convey real estate and personal property; to borrow money and to generally exercise the powers of a public authority organized and existing for the purpose of providing community services to citizens within its territorial boundaries. In order to carry out this function, the County is empowered to levy taxes to pay the cost of operations. Monroe County began an Employee Assistance Program (EAP) in 1997 providing services listed in the present plan described below. Since that time, numerous County employees and their eligible dependents have utilized the program. The County wishes to continue the EAP and will consider adding services where appropriate. The County needs an EAP that will service all of its employees in the entire County. Employees work in the Upper, Middle, and Lower Keys. The Present Plan There are presently approximately 1300 employees who have access to this plan. Eligible dependents are included for the same benefits. Eligible dependents can include household members as well as dependents eligible for health care coverage such as college students. The current plan is administered by Horizon Behavioral Services, Inc. The cost to the County is a rate per employee per month. The County is currently provided monthly utilization reports and is billed on a monthly basis. 3. SCOPE OF THE WORK TO BE PROVIDED BY PROPOSER At a minimum the services provided by the EAP shall be provided to all employees and their eligible dependents. For purposes of the EAP program, the covered employees are the employees of the Board of County Commissioners, the Board members, the Constitutional Officers and their employees. Eligible dependents can include household members as well as dependents eligible for health care coverage such as college students. The services shall include: A) Individual counseling services that include but are not limited to: • Mental health care (evaluation, counseling and medication management) • Substance abuse evaluation and treatment • Retirement counseling • Parenting • Abuse (including but not limited to child abuse, spousal abuse, other domestic abuse, workplace abuse and other similar types) • Anger and stress management • Grief and loss • Elder care (including but not limited to care giver fatigue /stress /support) • Fitness to work exams Face -to -face counseling sessions shall be available to an employee and eligible dependents - during-the-contract-term- .,- If-the- sessions -under-the_ contract _terms are exhausted and __the problem has not been resolved, the Proposer must explain other treatment options. If the problem is not covered by the EAP, the Proposer must refer the person to a provider who can furnish the service(s) needed preferably by a provider covered under the County's health plan. B) • Educational group seminars (at least two separate sessions in each of the three locations) on an annual basis which include but may not be limited to: • Stress management • Violence in the Workplace • Alcohol and drug abuse education • Marriage enrichment • Depression • Dealing with difficult people • Parenting problems • Anger management Orientation group sessions providing an EAP overview at the three County locations annually, including: • Supervisor Intervention Training sessions at the three county locations annually (at least two separate sessions in each location) • Program orientation sessions for all County employees at the three County locations annually (at least two separate sessions in each location) C) In addition to the services listed above in A) and B), the County will also entertain proposals to deliver services to address the following subjects: • Emotional distress • Major life events (i.e. births, accidents & deaths) • Health Care Concerns • Financial and legal problems • Family /personal relationship issues • Work relationship issues • Absenteeism • Lateness to work • High Staff turnover • Friction between employee /employer • Accidents in the workplace • Trauma response 0 D) Proposers should propose a base cost structure to deliver the required services listed in A) and B) above. In addition, Proposers should advise whether they are prepared to deliver some or all of the additional services listed in C), and whether the cost for those services will be included in the base cost for A) and B), or whether there will be an additional amount, and if so, in what amount. The additional cost for delivery of optional services in C) may be proposed as a lump sum additional amount, or a cost per subject. The individual counseling sessions listed in A) must be delivered in person. The educational group seminars and orientation group sessions listed in B) and the additional services listed in C) may be delivered either face to face or electronically. Proposers should state in their proposal how they intend to deliver the B) and C) services, along with the fees to be charged. Upon contract approval, a meeting will be scheduled between the contractor and the County to schedule the required services for each calendar year of the contract. 4. Service Requirements The County requires the Proposer to provide a twenty -four (24) hour, seven (7) day a week toll free confidential telephone service answered by professional staff. This phone service must provide immediate assistance to the individual seeking professional help. The telephone log information must be included in the monthly report to the County. 5. Required Reports Utilization reports should be provided monthly and include at least the following: • The number of employees using the EAP • The number of individual referrals and the number of supervisor /management referrals • The number of males and females participating in the EAP. The number of problems diagnosed broken into categories as designated by the County. • The number of face -to -face meetings with County employees by category. The number of employees who do not have face -to -face meetings. • Number of hours of service by month • Treatment results by category, along with numbers showing employees that are: • Currently in treatment • Cooperating with treatment • Completed treatment • Referred out of the EAP and to another mental health care provider • Receiving after -care services 6. Qualifications Necessary for Provider Counselors should have current credentials, licensing, training and relative experience in their respective fields. A Masters Degree in the mental health care /counseling field is desired but not required. Pharmacologic intervention must be evaluated and managed by professionals of the healing arts licensed in the State of Florida that includes this scope of practice. Other desired qualifications include training in substance abuse, working with both inpatient and outpatient settings, and training in critical incident debriefing and stress management, diversity training and cultural competency. The EAP must certify at least annually that all staff members, independent contractors, subcontracted work, if any, all service providers it uses, engages or manages, comply with Health Insurance Portability and Accountability Act (HIPAA) and HITECH privacy and security 61 rules. 7. Cost Requirements The proposal should provide a breakdown of the cost elements to the County per employee, per month. The billing and the reports must be for the same period, i.e. monthly. A copy of a proposed invoice showing breakdown of anticipated billing is required. Rates are expected to be guaranteed for all three years of the contract. All rates shall be billed by invoice monthly in arrears. 8. Evaluation Criteria Each proposal will be reviewed and consideration will be given to each of the following criteria: • Proposer's primary focus on EAP services • Immediate access to services 24 hours, 7 days per week by a live responder • Monthly utilization reports that measure return on benefits provided against billed cost • Years of experience, stability, ethics and professionalism of staff and all supervisory personnel • All calls live answered with no voice prompt system • In person and telephonic assessment and counseling by category • Availability of multi - disciplinary EAP clinician network • Crisis intervention services available 24 hours a day, seven days a week • Trauma response services • Training seminars offered on site or offered electronically • Materials, seminars, worksite trainings provided • Distribution of employee assistance information (leaflets, brochures, newsletter, etc.) • Marketing and sales presentation all- inclusive • Diversity among the EAP staff for treatment categories reflecting the diversity of the population in the Keys • Services or access to interpreters and handicap needs • Capacity for handling the number of clients • Promptness with which request for services are accommodated • Courtesy • Types of referrals • How confidentiality is preserved • Licensure, credentials and memberships 9. Term and Termination /Non - Renewal Notice The term of the contract shall be for three years. The County will give thirty (30) days written notice to the service provider for termination of the contract. The Contractor will give ninety (90) days written notice to the County for termination of the contract. 10. Request for Additional Information Request for additional information or clarification relating to the specifications of this Request for Proposals shall be submitted in writing directly to: 0 Maria Fernandez - Gonzalez Sr. Benefits Administrator 1100 Simonton Street, Suite 2 -268 Key West, FL 33040 Facsimile (305) 292 -4452 All requests must be received no later than . Any requests received after this date and time will not be answered. If an answer is issued, an addendum to the RFP will be issued shortly thereafter and distributed to all interested proposers responding with the County's best ability to answer all questions. Oral requests will not be answered. All addenda are a part of the contract documents and each Proposer will be bound by such addenda, whether or not received by him /her. It is the responsibility of each Proposer to verify that he /she has received all addenda issued before responses are o pened . 11. CONTENT OF SUBMISSION The proposal submitted in response to this Request for Proposals (RFP) shall be printed on 8- 1/2" x 11" white paper and bound; shall be clear and concise, tabulated, and provide the information requested herein. Statements submitted without the required information will not be considered. Responses shall be organized as indicated below. The Proposer should not withhold any information from the written response in anticipation of presenting the information orally or in a demonstration, since oral presentations or demonstrations may not be solicited. Each Proposer must submit adequate documentation to certify the Proposer's compliance with the County's requirements. Proposer should focus specifically on the information requested. Format. The response, at a minimum, shall include the following: A. Cover Page_ A cover page that states "EMPLOYEE ASSISTANCE PROGRAM" must be included. The cover page should contain Proposer's name, address, telephone number, and the name of the Proposer's contact person. B. Tabbed Sections Tab 1. General Information (a) Description of the history of the firm, its corporate structure, and years in business; (b) Customer References that are similar in scope and size of the requested services (at least three (3), of which at least one (1) must be a governmental entity). Tab 2. Relevant Experience The Proposer shall provide a list of similar contracts or agreements currently in force to include: Name and full address Telephone number of client contact Date of initiation and completion of contract Summary of the services provided and geographical area served. In this section, please also include at least two (copied) letters of reference from a former client which describes the services performed and the client's satisfaction with the services provided. Letters of reference are preferred, however if the client desires to include firm surveys 7' completed by clients, they will be considered. Letters of reference from a government (public entity) are preferred. Tab 3. Services, Approach and Availability of Service to County (a) The Proposer shall be available to be reached twenty -four (24) hours a day seven (7) days a week by telephone and shall have available a live responder. All calls shall be answered live with no voice prompt system. Describe how this will be accomplished. (b) The Proposer shall describe the approach and methodology he /she will take to accomplish the services defined herein. This shall include information on schedule and availability, staffing, whether sub - contractors are used, and any other relevant - information explaining how the services will be accomplished. (c) Responder should describe the delivery of individual services listed in the Scope of the Work to be Provided by Proposer in this RFP and how this will be accomplished. The Responder should respond in detail and avoid a general overall response. (d) The Proposer shall describe in detail how the services will be accomplished in all parts of the County including the Upper Keys, Middle Keys and Lower Keys. This description shall include where the offices will be located, the number and job titles of the personnel who will be assigned permanently to each venue. Tab 4. Staffing for this Project and Qualifications of Key Personnel The Proposer shall describe the composition and structure of the firm (sole proprietorship, corporation, partnership, joint venture) and include names of persons with an interest in the firm. If the Proposer is anything other than an individual or sole proprietorship, the Proposer shall include a list of the proposed staff that will perform the work required and shall identify any sub- contractors that will be used if awarded this contract. The Proposer shall also describe the qualifications for each employee on the project team and identify his /her role on the team. Include in this section the location of the main office and the location of the office proposed to work on this project. Tab 5. Litigation In accordance with Section 2- 347(h) of the Monroe County Code, please provide the following information: (1) A list of the person's or entity's shareholders with five (5) percent or more of the stock or, if a general partnership, a list of the general partners; or, if a limited liability company, a list of its members; or, if a solely owned proprietorship, names(s) of owner(s); (2) A list of the officers and directors of the entity; (3) The number of years the person or entity has been operating and, if different, the number of years it has been providing the services, goods, or construction services called for in the bid specifications (include a list of similar projects); (4) The number of years the person or entity has operated under its present name and any prior names; (5) Answers to the following questions regarding claims and suits: a. Has the person, principals, entity, or any entity previously owned, operated or directed by any of its officers, major shareholders or directors, ever failed to complete work or provide the goods for which it has contracted? If yes, provide details; b. Are there any judgments, claims, arbitration proceeding or suits pending or outstanding against the person, principal of the entity, or entity, or any entity previously owned, operated or directed by any of its officers, directors, or general partners? If yes, provide details; c. Has the person, principal of the entity, entity, or any entity previously owned, operated or directed by any of its officers, major shareholders or directors, within the last five (5) years, been a party to any lawsuit, arbitration, or mediation with regard to a contract for services, goods or construction_sex&es_similar-to fhase_r_equested_in._th sn ecificaboas_with private or public entities? If yes, provide details; d. Has the person, principal of the entity, or any entity previously owned, operated or directed by any of its officers, owners, partners, major shareholders or directors, ever initiated litigation against the county or been sued by the county in connection with a contract to provide services, goods or construction services? If yes, provide details; e. Whether, within the last five (5) years, the owner, an officer, general partner, principal, controlling shareholder or major creditor of the person or entity was an officer, director, general partner, principal, controlling shareholder or major creditor of any other entity that failed to perform services or furnish goods similar to those sought in the request for competitive solicitation; f. Customer references (minimum of three), including name, current address and current telephone number; g. Credit References (minimum of three), including name, current address and current telephone number; and h. Financial statements for the prior three years for the responding entity or for any entity that is a subsidiary to the responding entity. Tab 6. Other Information Proposer shall provide any additional project experience that will give an indication of the Proposer's overall abilities. If the Proposer will require any other information from the County not included in this Request for Proposal the Proposer shall also include such request in this section, i.e. Tab 6. If the Proposer cannot fully comply with any of the terms contained in the draft contract, shown in Section Two, all deviations to the terms must be spelled out in this section, i.e. Tab 6. Tab 7. County Forms and Licenses Proposer shall complete and execute the forms specified below and located in Section three in this RFP' as well as copies of a business tax receipt from the Tax Collector's office and shall include them in this section, i.e. Tab 7: W] Forms Submission Response Form Lobbying and Conflict of Interest Ethics Clause Non - Collusion Affidavit Drug Free Workplace Form Public Entity Crime Statement Insurance Agent's Statement Any proposer claiming a local preference as defined in Monroe County Ordinance 023 -2009 must complete the Local Preference Form and attach it to the Proposal. 12. COPIES OF RFP DOCUMENTS A. Only complete sets of RFP Documents will be issued and shall be used in preparing responses. The County does not assume any responsibility for errors or misinterpretations resulting from the use of incomplete sets. B. Complete sets of RFP Documents may be obtained in the manner and at the locations stated in the Notice of Request for Proposals. 13. STATEMENT OF PROPOSAL REQUIREMENTS See also Notice of Request for Competitive Solicitation. Interested firms or individuals are requested to indicate their interest by submitting a total of one (1) signed original and four (4) complete copies (total = five (5) ) of the proposal, in a sealed envelope clearly marked on the outside, with the Proposer's name and "EMPLOYEE ASSISTANCE PROGRAM ", addressed to Monroe County Purchasing Department, 1100 Simonton Street, Room 2 -213, Key West, FL 33040, which must be received on or before 3:00 P.M. local time on -------- Hand delivered Proposals may request a receipt. No proposals will be accepted after 3:00 P.M. Faxed or e- mailed proposals shall be automatically rejected. It is the sole responsibility of each Proposer to ensure its proposal is received in a timely fashion. 14. DISQUALIFICATION OF PROPOSER A. NON - COLLUSION AFFIDAVIT: Any person submitting a proposal in response to this invitation must execute the enclosed NON - COLLUSION AFFIDAVIT. If it is discovered that collusion exists among the Proposers, the proposals of all participants in such collusion shall be rejected, and no participants in such collusion will be considered in future proposals for the same work. B. PUBLIC ENTITY CRIME: A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal on a contract to provide any goods or services to a public entity, may not submit a proposal on a contract with a public entity for the construction or repair of a public building or public work, may not submit Proposals on leases or perform work as a contractor, supplier, subcontractor, or contractor under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017 Florida Statutes, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list. Category Two: $25,000.00 10 C. DRUG -FREE WORKPLACE FORM: Any person submitting a bid or proposal in response to this invitation must execute the enclosed DRUG -FREE WORKPLACE FORM and submit it with his /her proposal. Failure to complete this form in every detail and submit it with the bid or proposal may result in immediate disqualification of the bid or proposal. D. LOBBYING AND CONFLICT OF INTEREST ETHICS CLAUSE: Any person submitting a bid or proposal in response to this invitation must execute the enclosed LOBBYING AND CONFLICT OF INTEREST CLAUSE and submit it with his /her bid or proposal. Failure to complete this form in every detail and submit it with the bid or proposal may result in immediate disqualification of the bid or proposal. 15. EXAMINATION OF RFP DOCUMENTS A. Each Proposer shall carefully examine the RFP and other contract documents, and inform himself /herself thoroughly regarding any and all conditions and requirements that may in any manner affect cost, progress, or performance of the work to be performed under the contract. Ignorance on the part of the Proposer shall in no way relieve him /her of the obligations and responsibilities assumed under the contract. B. Should a Proposer find discrepancies or ambiguities in, or omissions from, the specifications, or should he be in doubt as to their meaning, he shall at once notify the County. 16. GOVERNING LAWS AND REGULATIONS The Proposer is required to be familiar with and shall be responsible for complying with all federal, state, and local laws, ordinances, rules, professional license requirements and regulations that in any manner affect the work. Knowledge of occupational license requirements and obtaining such licenses for Monroe County and municipalities within Monroe County are the responsibility of the Proposer. 17. PREPARATION OF RESPONSES Signature of the Proposer: The Proposer must sign the response forms in the space provided for the signature. If the Proposer is an individual, the words "doing business as ", or "Sole Owner" must appear beneath such signature. In the case of a partnership, the signature of at least one of the partners must follow the firm name and the words "Member of the Firm" should be written beneath such signature. If the Proposer is a corporation, the title of the officer signing the Response on behalf of the corporation must be stated along with the Corporation Seal Stamp and evidence of his authority to sign the Response must be submitted. The Proposer shall state in the response the name and address of each person having an interest in the submitting entity. 18. MODIFICATION OF RESPONSES Written modification will be accepted from Proposers if addressed to the entity and address indicated in the Notice of Request for Proposals and received prior to Proposal due date and time. Modifications must be submitted in a sealed envelope clearly marked on the outside, with the Proposers name and "Modification to Proposal — EMPLOYEE ASSISTANCE PROGRAM ". If sent by mail or by courier, the above - mentioned envelope shall be enclosed in 1l another envelope addressed to the entity and address stated in the Notice of Request for Proposals. Faxed or e- mailed modifications shall be automatically rejected. 19. RESPONSIBILITY FOR RESPONSE The Proposer is solely responsible for all costs of preparing and submitting the response, regardless of whether a contract award is made by the County. 20. RECEIPT AND OPENING OF RESPONSES Responses will be received until the designated time and will be publicly opened. Proposers names shall be read aloud at the appointed time and place stated in the Notice of Request for Competitive Solicitation.- Monroe County's representative authorized to open the responses will decide when the specified time has arrived and no responses received thereafter will be considered. No responsibility will be attached to anyone for the premature opening of a response not properly addressed and identified. Proposers or their authorized agents are invited to be present. The County reserves the right to reject any and all responses and to waive technical error and irregularities as may be deemed best for the interests of the County. Responses that contain modifications that are incomplete, unbalanced, conditional, obscure, or that contain additions not requested or irregularities of any kind, or that do not comply in every respect with the Instruction to Proposer, may be rejected at the option of the County. 21. AWARD OF CONTRACT A. The County reserves the right to award separate contracts for the services based on geographic area or other criteria, and to waive any informality in any response, or to re- advertise for all or part of the work contemplated. B. The County also reserves the right to reject the response of a Proposer who has previously failed to perform properly or to complete contracts of a similar nature on time. C. The recommendation of staff shall be presented to the Board of County Commissioners of Monroe County, Florida, for final selection and award of contract. 22. CERTIFICATE OF INSURANCE AND INSURANCE REQUIREMENTS The Proposer shall be responsible for all necessary insurance coverage as indicated below. Certificates of Insurance must be provided to Monroe County within fifteen (15) days after award of contract, with Monroe County BOCC listed as additional insured as indicated. If the proper insurance forms are not received within the fifteen (15) day period, the contract may be awarded to the next selected Proposer. Policies shall be written by companies licensed to do business in the State of Florida and having an agent for service of process in the State of Florida. Companies shall have an A.M. Best rating of VI or better and a financial rating of A- from A.M. Best. The required insurance shall be maintained at all times while Proposer is providing service to County. 12 Workers Compensation Employers' Liability Insurance Bodily Injury by Accident Bodily Injury by Disease, policy limits Bodily Injury by Disease, each employee General Liability, including Premises Operations Products and Completed Operations Blanket Contractual Liability Personal Injury Liability Expanded Definition or Property Damage If split limits are provided, the minimum limits acceptable shall be: Statutory Limits $500,000 $1,000,000 $1,000,000 $500,000 Combined Single Limit $250,000 per person $500,000 per occurrence $50,000 property damage Vehicle Liability (Owned, non -owned and hired vehicles) $300,000 Combined Single Limit If split limits are provided, the minimum limits acceptable shall be: $100,000 per person $300,000 per occurrence $50,000 property damage Professional Liability $500,000 per occurrence $1,000,000 aggregate Monroe County shall be named as additional insured on the General Liability and Vehicle Liability policies. 23. INDEMNIFICATION The Proposer to whom a contract is awarded shall defend, indemnify and hold harmless the County as outlined below. The Proposer covenants and agrees to indemnify, hold harmless and defend Monroe County, its commissioners, officers, employees, agents and servants from any and all claims for bodily injury, including death, personal injury, and property damage, including damage to property owned by Monroe County, and any other losses, damages, and expenses of any kind, including attorney's fees, court costs and expenses, which arise out of, in connection with, or by reason of services provided by the Proposer or any of its Subcontractor(s), occasioned by the negligence, errors, or other wrongful act or omission of the Proposer, its Subcontractor(s), their officers, employees, servants or agents. 13 In the event that the service is delayed or suspended as a result of the Vendor's failure to purchase or maintain the required insurance, the Vendor shall indemnify the County from any and all increased expenses resulting from such delay. The first ten dollars ($10.00) of remuneration paid to the Proposer is consideration for the indemnification provided for above. The extent of liability is in no way limited to, reduced, or lessened by the insurance requirements contained elsewhere within this agreement. 24. EXECUTION OF CONTRACT The Proposer will be required to execute a contract with the County for the services provided for in this RFP. The Proposer with whom a contract is negotiated shall be required to return to the County one (1) executed original of the prescribed Contract together with the required certificates of insurance. .. . If the Proposer cannot fully comply with any of the terms contained in the draft contract shown in Section Two, all deviations to the terms must be spelled out in Tab 6 "Other Information ". 14 SECTION TWO: DRAFT AGREEMENT MONROE COUNTY CONTRACT FOR PROFESSIONAL SERVICES FOR EMPLOYEE ASSISTANCE PROGRAM THIS AGREEMENT is made and entered into this day of , 2014, by MONROE COUNTY ( "COUNTY"), a political subdivision of the State of Florida, whose address is 1100 Simonton Street, Key West, Florida 33040 and ( "CONTRACTOR "), whose address is Section 1. SCOPE OF SERVICES CONTRACTOR shall do, perform and carry out in a professional and proper manner certain duties as described in the Scope of Services — Exhibit A — which is attached hereto and made a part of this agreement. CONTRACTOR shall provide the scope of services in Exhibit A for COUNTY. CONTRACTOR warrants that it is authorized by law to engage in the performance of the activities herein described, subject to the terms and conditions set forth in these Agreement documents. The CONTRACTOR shall at all times exercise independent, professional judgment and shall assume professional responsibility for the services to be provided. Contractor shall provide services using the following standards, as a minimum requirement: A. The CONTRACTOR shall maintain adequate staffing levels to provide the services required under the Agreement resulting from this RFP process. B. The personnel shall not be employees of or have any contractual relationship with the County. To the extent that Contractor uses subcontractors or independent contractors, this Agreement specifically requires that subcontractors and independent contractors shall not be an employee of or have any contractual relationship with County. C. All personnel engaged in performing services under this Agreement shall be fully qualified, and, if required, to be authorized or permitted under State and local law to perform such services. Section 2. COUNTY'S RESPONSIBILITIES 2.1 Provide all best available information as is required by the Contractor and is mutually agreed upon. 2.2 Designate in writing a person with authority to act on the COUNTY'S behalf on all matters concerning the EAP. 2.3 Provide a schedule that is mutually agreeable to the COUNTY and CONTRACTOR. Section 3. TERM OF AGREEMENT 3.1 The initial Agreement term will be for three (3) years beginning the day of 2014. Monroe County's performance and obligations are contingent upon an annual appropriation by the Monroe County Board of County Commissioners. Section 4. PAYMENT TO CONTRACTOR 15 4.1 Compensation to the Contractor will be as shown on Exhibit A. 4.2 Payment will be made according to the Florida Local Government Prompt Payment Act, Section 218.70, Florida Statutes. The Provider shall submit to the County an invoice and supporting documentation in a form acceptable to the Clerk. Acceptability to the Clerk is based on generally accepted accounting principles and such laws, rules and regulations as may govern the Clerk's disbursal of funds. The Director of Employee Services will review the request, note his /her approval on the request and forward it to the Clerk for payment. Section 5. CONTRACT TERMINATION, MODIFICATION 5.1 Either party may terminate this Agreement because of the failure of the other party to perform its obligations under the Agreement. The COUNTY may terminate this Agreement with or without cause upon thirty (30) days notice to the CONTRACTOR. COUNTY shall pay CONTRACTOR for work performed through the date of termination. The Contractor must provide the Contractor with at least ninety (90) days notice of intent to terminate. 5.2 If either party desires to modify this Agreement, it shall notify the other in writing at least thirty (30) days prior to the effective date of such modification. In the case of proposed modification the party receiving the notification of the proposed modification shall itself notify the other party within ten (10) days after receipt of notice of its agreement to the proposed modification. Failure to do so shall terminate this Agreement. Section 6. CONTRACTOR'S ACCEPTANCE OF CONDITIONS A. CONTRACTOR hereby agrees that he has carefully examined the RFP, his response, and this Agreement and has made a determination that he /she has the personnel, equipment, and other requirements suitable to perform this work and assumes full responsibility therefore. The provisions of the Agreement shall control any inconsistent provisions contained in the specifications. All specifications have been read and carefully considered by CONTRACTOR, who understands the same and agrees to their sufficiency for the work to be done. Under no circumstances, conditions, or situations shall this Agreement be more strongly construed against COUNTY than against CONTRACTOR. B. Any ambiguity or uncertainty in the specifications shall be interpreted and construed by COUNTY, and its decision shall be final and binding upon all parties. C. The passing, approval, and /or acceptance by COUNTY of any of the services furnished by CONTRACTOR shall not operate as a waiver by COUNTY of strict compliance with the terms of this Agreement, and specifications covering the services. D. CONTRACTOR agrees that County Administrator or his designated representatives may visit CONTRACTOR'S facility(ies) periodically to conduct random evaluations of services during CONTRACTOR'S normal business hours. E. CONTRACTOR has, and shall maintain throughout the term of this Agreement, appropriate licenses and approvals required to conduct its business, and that it will at all times conduct its business activities in a reputable manner. Proof of such licenses and approvals shall be submitted to COUNTY upon request. Section 7. NOTICES Any notice required or permitted under this agreement shall be in writing and hand delivered or mailed, postage prepaid, to the other party by certified mail, returned receipt requested, to the 16 following: To the COUNTY: Benefits, Sr. Administrator 1100 Simonton Street, Suite 2 -268 Key West, Florida 33040 To the CONTRACTOR: Section 8. RECORDS CONTRACTOR shall maintain all books, records, and documents directly pertinent to performance under this Agreement in accordance with generally accepted accounting principles consistently applied. Each party to this Agreement or their authorized representatives shall have reasonable and timely access to such records of each other party to this Agreement for public records purposes during the term of the agreement and for five years following the termination of this Agreement. If an auditor employed by the COUNTY or Clerk determines that monies paid to CONTRACTOR pursuant to this Agreement were spent for purposes not authorized by this Agreement, the CONTRACTOR shall repay the monies together with interest calculated pursuant to Section 55.03, of the Florida Statutes, running from the date the monies were paid to CONTRACTOR. Section 9. EMPLOYEES SUBJECT TO COUNTY ORDINANCE NOS. 010 AND 020 -1990 The CONTRACTOR warrants that it has not employed, retained or otherwise had act on its behalf any former County officer or employee subject to the prohibition of Section 2 of Ordinance No. 010 -1990 or any County officer or employee in violation of Section 3 of Ordinance No. 020 -1990. For breach or violation of this provision the COUNTY may, in its discretion, terminate this agreement without liability and may also, in its discretion, deduct from the agreement or purchase price, or otherwise recover the full amount of any fee, commission, percentage, gift, or consideration paid to the former County officer or employee. Section 10. CONVICTED VENDOR By signing this agreement, CONTRACTOR represents that the execution of this Agreement will not violate the Public Entities Crime Act (Section 287.133, Florida Statutes). Violation of this section shall result in termination of this Agreement and recovery of all monies paid hereto, and may results in debarment from County's competitive procurement activities. A person or affiliate who has been placed on the convicted vendor list following a conviction for public entity crime may not submit a bid on a Agreement with a public entity for the construction or repair of a public building or public work, may not perform work as a CONTRACTOR, supplier, subcontractor, or CONTRACTOR under Agreement with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017 of the Florida Statutes, for the Category Two for a period of 36 months from the date of being placed on the convicted vendor list.. 17 Section 11. GOVERNING LAW, VENUE, INTERPRETATION, COSTS AND FEES This Agreement shall be governed by and construed in accordance with the laws of the State of Florida applicable to agreements made and to be performed entirely in the State. In the event that any cause of action or administrative proceeding is instituted for the enforcement or interpretation of this Agreement, the COUNTY and CONTRACTOR agree that venue shall lie in the appropriate court or before the appropriate administrative body in Monroe County, Florida. Section 12. SEVERABILITY If any term, covenant, condition or provision of this Agreement (or the application thereof to any circumstance or person) shall be declared invalid or unenforceable to any extent by a court of competent jurisdiction, the remaining terms, covenants, conditions and provisions of this Agreement, shall not be affected thereby; and each remaining term, covenant, condition and provision of this Agreement shall be valid and shall be enforceable to the fullest extent permitted by law unless the enforcement of the remaining terms, covenants, conditions and provisions of this Agreement would prevent the accomplishment of the original intent of this Agreement. The COUNTY and CONTRACTOR agree to reform the Agreement to replace any stricken provision with a valid provision that comes as close as possible to the intent of the stricken provision. Section 13. ATTORNEY'S FEES AND COSTS The COUNTY and CONTRACTOR agree that in the event any cause of action or administrative proceeding is initiated or defended by any party relative to the enforcement or interpretation of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, and court costs, as an award against the non - prevailing party. Mediation proceedings initiated and conducted pursuant to this Agreement shall be in accordance with the Florida Rules of Civil Procedure and usual and customary procedures required by the Circuit Court of Monroe County. Section 14. BINDING EFFECT The terms, covenants, conditions, and provisions of this Agreement shall bind and inure to the benefit of the COUNTY and CONTRACTOR and their respective legal representatives, successors, and assigns. Section 15. AUTHORITY Each party represents and warrants to the other that the execution, delivery and performance of this Agreement have been duly authorized by all necessary County and corporate action, as required by law. Section 16. ADJUDICATION OF DISPUTES OR DISAGREEMENTS COUNTY and CONTRACTOR agree that all disputes and disagreements shall be attempted to be resolved by meet and confer sessions between representatives of each of the parties. If the issue or issues are still not resolved to the satisfaction of the parties, then any party shall have the right to seek such relief or remedy as may be provided by this Agreement or by Florida law. This Agreement shall not be subject to arbitration. UK Section 17. COOPERATION In the event any administrative or legal proceeding is instituted against either party relating to the formation, execution, performance, or breach of this Agreement, COUNTY and CONTRACTOR agree to participate, to the extent required by the other party, in all proceedings, hearings, processes, meetings, and other activities related to the substance of this Agreement or provision of the services under this Agreement. COUNTY and CONTRACTOR specifically agree that no party to this Agreement shall be required to enter into any arbitration proceedings related to this Agreement. Section 18. NONDISCRIMINATION COUNTY and CONTRACTOR agree that there will be no discrimination against any person, and it is expressly understood that upon a determination by a court of competent jurisdiction that discrimination has occurred, this Agreement automatically terminates without any further action on the part of any party, effective the date of the court order. The parties agree to comply with all Federal and Florida statutes, and all local ordinances, as applicable, relating to nondiscrimination. These include but are not limited to: Title VII of the Civil Rights Act of 1964 (PL 88 -352) which prohibits discrimination on the basis of race, color or national origin; Title IX of the Education Amendment of 1972, as amended (20 USC ss. 1681 -1683, and 1685 - 1686), which prohibits discrimination on the basis of sex; Section 504 of the Rehabilitation Act of 1973, as amended (20 USC s. 794), which prohibits discrimination on the basis of handicaps; The Age Discrimination Act of 1975, as amended (42 USC ss. 6101 -6107) which prohibits discrimination on the basis of age; The Drug Abuse Office and Treatment Act of 1972 (PL 92 -255), as amended, relating to nondiscrimination on the basis of drug abuse; The Comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment and Rehabilitation Act of 1970 (PL 91 -616), as amended, relating to nondiscrimination on the basis of alcohol abuse or alcoholism; The Public Health Service Act of 1912, ss. 523 and 527 (42 USC ss. 690dd -3 and 290ee -3), as amended, relating to confidentiality of alcohol and drug abuse patient records; Title VIII of the Civil Rights Act of 1968 (42 USC ss. 3601 et seq.), as amended, relating to nondiscrimination in the sale, rental or financing of housing; The Americans with Disabilities Act of 1990 (42 USC s. 1201 Note), as may be amended from time to time, relating to nondiscrimination on the basis of disability; and any other nondiscrimination provisions in any Federal or state statutes which may apply to the parties to, or the subject matter of, this Agreement. Section 19. COVENANT OF NO INTEREST COUNTY and CONTRACTOR covenant that neither presently has any interest, and shall not acquire any interest, which would conflict in any manner or degree with its performance under this Agreement, and that only interest of each is to perform and receive benefits as recited in this Agreement. Section 20. CODE OF ETHICS COUNTY agrees that officers and employees of the COUNTY recognize and will be required to comply with the standards of conduct for public officers and employees as delineated in Section 112.313, Florida Statutes, regarding, but not limited to, solicitation or acceptance of gifts; doing business with one's agency; unauthorized compensation; misuse of public position, conflicting employment or contractual relationship; and disclosure or use of certain information. Section 21. NO SOLICITATION /PAYMENT The COUNTY and CONTRACTOR warrant that, in respect to itself, it has neither employed nor 19 retained any company or person, other than a bona fide employee working solely for it, to solicit or secure this Agreement and that it has not paid or agreed to pay any person, company, corporation, individual, or firm, other than a bona fide employee working solely for it, any fee, commission, percentage, gift, or other consideration contingent upon or resulting from the award or making of this Agreement. For the breach or violation of the provision, the CONTRACTOR agrees that the COUNTY shall have the right to terminate this Agreement without liability and, at its discretion, to offset from monies owed, or otherwise recover, the full amount of such fee, commission, percentage, gift, or consideration. Section 22. PUBLIC ACCESS The COUNTY and CONTRACTOR shall allow and permit reasonable access to, and inspection of, all documents, papers, letters or other materials in its possession or under its control subject to the provisions of Chapter 119, Florida Statutes, and made or received by the COUNTY and CONTRACTOR in conjunction with this Agreement; and the COUNTY shall have the right to unilaterally cancel this Agreement upon violation of this provision by CONTRACTOR. Section 23. NON - WAIVER OF IMMUNITY Notwithstanding the provisions of Sec. 768.28, Florida Statutes, the participation of the COUNTY and the CONTRACTOR in this Agreement and the acquisition of any commercial liability insurance coverage, self- insurance coverage, or local government liability insurance pool coverage shall not be deemed a waiver of immunity to the extent of liability coverage, nor shall any Agreement entered into by the COUNTY be required to contain any provision for waiver. Section 24. PRIVILEGES AND IMMUNITIES All of the privileges and immunities from liability, exemptions from laws, ordinances, and rules and pensions and relief, disability, workers' compensation, and other benefits which apply to the activity of officers, agents, or employees of any public agents or employees of the COUNTY, when performing their respective functions under this Agreement within the territorial limits of the COUNTY shall apply to the same degree and extent to the performance of such functions and duties of such officers, agents, volunteers, or employees outside the territorial limits of the COUNTY. Section 25. LEGAL OBLIGATIONS AND RESPONSIBILITIES Non - Delegation of Constitutional or Statutory Duties. This Agreement is not intended to, nor shall it be construed as, relieving any participating entity from any obligation or responsibility imposed upon the entity by law except to the extent of actual and timely performance thereof by any participating entity, in which case the performance may be offered in satisfaction of the obligation or responsibility. Further, this Agreement is not intended to, nor shall it be construed as, authorizing the delegation of the constitutional or statutory duties of the COUNTY, except to the extent permitted by the Florida constitution, state statute, and case law. Section 26. NON - RELIANCE BY NON - PARTIES No person or entity shall be entitled to rely upon the terms, or any of them, of this Agreement to enforce or attempt to enforce any third -party claim or entitlement to or benefit of any service or program contemplated hereunder, and the COUNTY and the CONTRACTOR agree that neither the COUNTY nor the CONTRACTOR or any agent, officer, or employee of either shall have the authority to inform, counsel, or otherwise indicate that any particular individual or group of 20 individuals, entity or entities, have entitlements or benefits under this Agreement separate and apart, inferior to, or superior to the community in general or for the purposes contemplated in this Agreement. Section 27. ATTESTATIONS CONTRACTOR agrees to execute such documents as the COUNTY may reasonably require, to include, but not be limited to, a Public Entity Crime Statement, an Ethics Statement, and a Drug - Free Workplace Statement, Lobbying and Conflict of Interest Clause, and Non - Collusion Agreement. Section 28. NO PERSONAL LIABILITY No covenant or agreement_ contained_ herein shall be deemed to be a covenant or agreement of any member, officer, agent or employee of Monroe County in his or her individual capacity, and no member, officer, agent or employee of Monroe County shall be liable personally on this Agreement or be subject to any personal liability or accountability by reason of the execution of this Agreement. Section 29. EXECUTION IN COUNTERPARTS This Agreement may be executed in any number of counterparts, each of which shall be regarded as an original, all of which taken together shall constitute one and the same instrument and any of the parties hereto may execute this Agreement by signing any such counterpart. Section 30. SECTION HEADINGS Section headings have been inserted in this Agreement as a matter of convenience of reference only, and it is agreed that such section headings are not a part of this Agreement and will not be used in the interpretation of any provision of this Agreement. Section 31. INSURANCE POLICIES 31.1 General Insurance Requirements for Other Contractors and Subcontractors. As a pre- requisite of the work governed, the CONTRACTOR shall obtain, at his /her own expense, insurance as specified in any attached schedules, which are made part of this contract. The CONTRACTOR will ensure that the insurance obtained will extend protection to all Subcontractors engaged by the CONTRACTOR. As an alternative, the CONTRACTOR may require all Subcontractors to obtain insurance consistent with the attached schedules, however CONTRACTOR is solely responsible to ensure that said insurance is obtained and shall submit proof of insurance to COUNTY. Failure to provide proof of insurance shall be grounds for termination of this Agreement. The CONTRACTOR will not be permitted to commence work governed by this contract until satisfactory evidence of the required insurance has been furnished to the COUNTY as specified below. Delays in the commencement of work, resulting from the failure of the CONTRACTOR to provide satisfactory evidence of the required insurance, shall not extend deadlines specified in this contract and any penalties and failure to perform assessments shall be imposed as if the work commenced on the specified date and time, except for the CONTRACTOR's failure to provide satisfactory evidence. The CONTRACTOR shall maintain the required insurance throughout the entire term of this contract and any extensions specified in the attached schedules. Failure to comply with this 21 provision may result in the immediate suspension of all work until the required insurance has been reinstated or replaced and /or termination of this Agreement and for damages to the COUNTY. Delays in the completion of work resulting from the failure of the CONTRACTOR to maintain the required insurance shall not extend deadlines specified in this contract and any penalties and failure to perform assessments shall be imposed as if the work had not been suspended, except for the CONTRACTOR's failure to maintain the required insurance. The CONTRACTOR shall provide, to the COUNTY, as satisfactory evidence of the required insurance, either: • Certificate of Insurance or • A Certified copy of the actual insurance policy. The County, at its sole option, has the right to request a certified copy of any or all insurance policies required by this contract. All insurance policies must specify that they are not subject to cancellation, non - renewal, material change, or reduction in coverage unless a minimum of thirty (30) days prior notification is given to the County by the insurer. The acceptance and /or approval of the Contractor's insurance shall not be construed as relieving the Contractor from any liability or obligation assumed under this contract or imposed by law. The Monroe County Board of County Commissioners, its employees and officials will be included as "Additional Insured" on all policies, except for Workers' Compensation. 31.2 INSURANCE REQUIREMENTS FOR CONTRACT BETWEEN COUNTY AND CONTRACTOR (Note: amounts of coverage are subject to change in final contract) Prior to the commencement of work governed by this contract, the CONTRACTOR shall obtain General Liability Insurance. Coverage shall be maintained throughout the life of the contract and include, as a minimum: • Premises Operations • Bodily Injury Liability • Expanded Definition of Property Damage The minimum limits acceptable shall be: $1,000,000 Combined Single Limit (CSL) If split limits are provided, the minimum limits acceptable shall be: $500,000 per Person $1,000,000 per Occurrence $100,000 Property Damage An Occurrence Form policy is preferred. If coverage is provided on a Claims Made policy, its provisions should include coverage for claims filed on or after the effective date of this contract. In addition, the period for which claims may be reported should extend for a minimum of twelve (12) months following the acceptance of work by the County. 22 The Monroe County Board of County Commissioners shall be named as Additional Insured on all policies issued to satisfy the above requirements. 31.3 VEHICLE LIABILITY INSURANCE REQUIREMENTS Recognizing that the work governed by this contract requires the use of vehicles, the CONTRACTOR, prior to the commencement of work, shall obtain Vehicle Liability Insurance. Coverage shall be maintained throughout the life of the contract and include, as a minimum, liability coverage for: Owned, Non - owned, and hired vehicles The minimum limits acceptable shall be: $300,000 Combined Single Limit (CSL) If split limits are provided, the minimum limits acceptable shall be: $100,000 per Person $300,000 per Occurrence $50,000 Property Damage The Monroe County Board of County Commissioners shall be named as Additional Insured on all policies issued to satisfy the above requirements. Coverage shall be provided by a company or companies authorized to transact business in the state of Florida. 31.4 WORKERS' COMPENSATION INSURANCE REQUIREMENTS. Prior to commencement of work governed by this contract, the CONTRACTOR shall obtain Workers' Compensation Insurance with limits sufficient to respond to the applicable state statutes. In addition, the CONTRACTOR shall obtain Employers' Liability Insurance with limits of not less than: $500,000 Bodily Injury by Accident $500,000 Bodily Injury by Disease, policy limits $500,000 Bodily Injury by Disease, each employee Coverage shall be maintained throughout the entire term of the contract. Coverage shall be provided by a company or companies authorized to transact business in the state of Florida. 31.5 PROFESSIONAL MEDICAL LIABILITY REQUIREMENTS Recognizing that the work governed by this contract involves the providing of professional medical and /or psychological services, the CONTRACTOR shall purchase and maintain, throughout the life of the contract, Professional Medical Liability Insurance which will respond to the rendering of, or failure to render medical professional services under this contract. 23 The minimum limits of liability shall be: $ 500,000 per occurrence/al 000 000 Aggregate If coverage provided is on a claim made basis, years will be required. an extended claims reporting period of four (4) Section 32. INDEMNIFICATION The CONTRACTOR does hereby consent and agree to indemnify, defend and hold harmless the COUNTY, its Mayor, the Board of County Commissioners, appointed Boards and Commissions, Officers, and the Employees, and any other agents, individually and collectively, from all fines, suits, claims, demands, actions, costs, obligations, attorneys fees, or liability of any kind arising out of the negligent or intentional actions of the CONTRACTOR or substantial and unnecessary delay caused by the willful nonperformance of the CONTRACTOR and shall be solely responsible and answerable for any and all accidents or injuries to persons or property arising out of its performance of this contract. The amount and type of insurance coverage requirements set forth hereunder shall in no way be construed as limiting the scope of indemnity set forth in this paragraph. Further the CONTRACTOR agrees to defend and pay all legal costs attendant to acts attributable to the sole negligent act of the CONTRACTOR. At all times and for all purposes hereunder, the CONTRACTOR is an independent contractor and not an employee of the Board of County Commissioners. No statement contained in this agreement shall be construed so as to find the CONTRACTOR or any of his /her employees, contractors, servants or agents to be employees of the Board of County Commissioners for Monroe County. As an independent contractor the CONTRACTOR shall provide independent, professional judgment and comply with all federal, state, and local statutes, ordinances, rules and regulations applicable to the services to be provided. The CONTRACTOR shall be responsible for the completeness and accuracy of its work, plan, supporting data, and other documents prepared or compiled under its obligation for this project, and shall correct at its expense all significant errors or omissions therein which may be disclosed. The cost of the work necessary to correct those errors attributable to the CONTRACTOR and any damage incurred by the COUNTY as a result of additional costs caused by such errors shall be chargeable to the CONTRACTOR. This provision shall not apply to any maps, official records, contracts, or other data that may be provided by the COUNTY or other public or semi - public agencies. The CONTRACTOR agrees that no charges or claims for damages shall be made by it for any delays or hindrances attributable to the COUNTY during the progress of any portion of the services specified in this contract. Such delays of hindrances, if any, shall be compensated for by the COUNTY by an extension of time for a reasonable period for the CONTRACTOR to complete the work schedule. Such an agreement shall be made between the parties. 24 IN WITNESS WHEREOF, the parties hereto have caused these presents to be executed on the day of , 2014. (SEAL) BOARD OF COUNTY COMMISSIONERS Attest: Amy Heavilin, CLERK OF MONROE COUNTY FLORIDA By Deputy Clerk (CORPORATE SEAL) ATTEST: By By Mayor /Chairman (Name of Contractor) By Title 25 EXHIBIT A SCOPE OF SERVICES PROFESSIONAL SERVICES FOR EMPLOYEE ASSISTANCE PROGRAM (EAP) The EAP shall provide mental health assistance to County employees and their eligible dependents in the form of individual counseling services in a number of areas, pharmacologic intervention (counseling on medication management for the individual), educational group seminars, management orientation sessions, program orientation sessions, prepare reports, and other related services as set out in the Scope of Work below. The initial contract term will be for three (3) years. SCOPE OF THE WORK TO BE PROVIDED BY EAP PROVIDER At a minimum the services provided by the EAP shall be provided to all employees and their eligible dependents. County employees are the employees of the Board of County Commissioners, the Board members, the Constitutional Officers and their employees. Eligible dependents can include household members as well as dependents eligible for health care coverage such as college students. The services shall include: (A) Individual counseling services that include but are not limited to: • Mental health care (evaluation, counseling and medication management) • Substance abuse evaluation and treatment • Retirement counseling • Parenting • Abuse (including but not limited to child abuse, spousal abuse, other domestic abuse, workplace abuse and other similar types) • Anger and stress management • Grief and loss • Elder care (including but not limited to care giver fatigue /stress /support) • Fitness to work exams Face -to -face counseling sessions shall be available to an employee and eligible dependents during the contract term. If the sessions under the contract terms are exhausted and the problem has not been resolved, the Proposer must explain other treatment options. If the problem is not covered by the EAP, the Proposer must refer the person to a provider who can furnish the service(s) needed preferably by a provider covered under the County's health plan. B) Educational group seminars (at least two separate sessions in each of the three locations) on an annual basis which include but may not be limited to: • Stress management • Violence in the Workplace • Alcohol and drug abuse education • Marriage enrichment • Depression • Dealing with difficult people • Parenting problems • Anger management W Orientation group sessions providing an EAP overview at the three County locations annually, including: • Supervisor Intervention Training sessions at the three county locations annually (at least two separate sessions in each location) • Program orientation sessions for all County employees at the three County locations annually (at least two separate sessions in each location) C) The following additional services: • Emotional distress • Major life events (i.e. births, accidents & deaths) • Health Care Concerns • Financial and legal problems • Family /personal relationship issues • Work relationship issues • Absenteeism • Lateness to work • High Staff turnover • Friction between employee /employer • Accidents in the workplace • Trauma response Service Requirements Proposer will provide a twenty -four (24) hour, seven (7) day a week toll free confidential telephone service answered by professional staff. This phone service must provide immediate assistance to the individual seeking professional help. The telephone log information must be included in the monthly report to the County. Required Reports Utilization reports will be provided monthly and will include at least the following: • The number of employees using the EAP • The number of individual referrals and the number of supervisor /management referrals • The number of males and females participating in the EAP. The number of problems diagnosed broken into categories as designated by the County. • The number of face -to -face meetings with County employees by category. The number of employees who do not have face -to -face meetings. • Number of hours of service by month • Treatment results by category, along with numbers showing employees that are: • Currently in treatment • Cooperating with treatment • Completed treatment • Referred out of the EAP and to another mental health care provider • Receiving after -care services Qualifications Necessary for Provider Counselors must have current credentials, licensing, training and relative experience in their respective fields. Pharmacologic intervention must be evaluated and managed by professionals of the healing arts licensed in the State of Florida that includes this scope of practice. 27 The EAP Provider will certify at least annually that all staff members, independent contractors, subcontracted work, if any, all service providers it uses, engages or manages, comply with Health Insurance Portability and Accountability Act (HIPAA) and HITECH privacy and security rules. Cost Requirements All charges for services, inclusive of all travel and other expenses (there will be no reimbursable expense items): $ per employee per month for the services as described below: Additional services proposed are priced separately below: $ per employee per month SECTION THREE: RESPONSE FORMS RESPOND TO: MONROE COUNTY BOARD OF COUNTY COMMISSIONERS c/o Purchasing Department GATO BUILDING, ROOM 2 -213 1100 SIMONTON STREET KEY WEST, FLORIDA 33040 1 acknowledge receipt of Addenda No.(s) I have included • Response Form • Lobbying and Conflict of Interest Clause • Non - Collusion Affidavit • Drug Free Workplace Form • Public Entity Crime Statement • Local Preference Form (if applicable) • A copy of the proposed invoice showing breakdown of anticipated billing • Copy of the business tax receipt Other documents included are listed below: If the applicant is not an individual (sole proprietor) please supply the following information: APPLICANT ORGANIZATION: (Registered business name must appear exactly as it appears on www.sunbiz.org Any applicant other than an individual (sole proprietor) must submit a printout of the "Detail by Entity Name" screen from Sunbiz, and a copy of the most recent annual report filed with the Florida Department of State, Divisi of Corporations. List all charges for services, inclusive of all travel and other expenses (there will be no reimbursable expense items): Base charge for services listed in 3. Scope of the Work to be Provided by Proposer, parts A) and B): $ Additional charge(s) for services listed in 3. Scope of the Work to be Provided by Proposer, list C): $ (or list the individual services in C with a price for each): Service Fee 29 Mailing Address: Signed: Telephone: Fax: Date: Witness: (Print Name) (Title) STATE OF: COUNTY OF: Subscribed and sworn to (or affirmed) before me on (date) by to me or has produced identification. (name of aft:lant). He /She is personally known (type of identification) as NOTARY PUBLIC My Commission Expires: 30 LOBBYING AND CONFLICT OF INTEREST CLAUSE SWORN STATEMENT UNDER ORDINANCE NO. 010 -1990 MONROE COUNTY, FLORIDA ETHICS CLAUSE (Company) "...warrants that he /it has not employed, retained or otherwise had act on his /her behalf any former County officer or employee in violation of Section 2 of Ordinance No. 010 -1990 or any County officer or employee in violation of Section 3 of Ordinance No. 010 -1990. For breach or violation of this provision the County may, in its discretion, terminate this Agreement without liability and may also, in its discretion, deduct from the Agreement or purchase price, or otherwise recover, the full amount of any fee, commission, percentage, gift, or consideration paid to the former County officer or employee." (Signature) STATE OF: COUNTY OF: Date: Subscribed and sworn to (or affirmed) before me on (date) by (name of affiant). He /She is personally known to me or has produced (type of identification) as identification. NOTARY PUBLIC My Commission Expires: 31 NON - COLLUSION AFFIDAVIT I, of the city of according to law on my oath, and under penalty of perjury, depose and say that 1. 1 am of the firm of the bidder making the Proposal for the project described in the Request for Proposals for and that I executed the said proposal with full authority to do so; 2. The prices in this bid have been arrived at independently without collusion, consultation, communication or agreement for the purpose of restricting competition, as to any matter relating to such prices with any other bidder or with any competitor; 3. Unless otherwise required by law, the prices which have been quoted in this bid have not been knowingly disclosed by the bidder and will not knowingly be disclosed by the bidder prior to bid opening, directly or indirectly, to any other bidder or to any competitor; and 4. No attempt has been made or will be made by the bidder to induce any other person, partnership or corporation to submit, or not to submit, a bid for the purpose of restricting competition; 5. The statements contained in this affidavit are true and correct, and made with full knowledge that Monroe County relies upon the truth of the statements contained in this affidavit in awarding contracts for said project. (Signature) Date: COUNTY OF: Subscribed and sworn to (or affirmed) before me on (date) by personally known to me or has produced (type of identification) as identification. (name of affiant). He /She is NOTARY PUBLIC My Commission Expires: Kea DRUGFREE WORKPLACE FORM The undersigned vendor in accordance with Section 287.087 Florida Statutes hereby certifies that: (Name of Business) 1. Publishes a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in the workplace and specifying the actions that will be taken against employees for violations of such prohibition. 2. Informs employees about the dangers of drug abuse in the workplace, the business' policy of maintaining a drug -free workplace, any available drug counseling, rehabilitation, and employee assistance programs, and the penalties that may be imposed upon employees for drug abuse violations. 3. Gives each employee engaged in providing the commodities or contractual services that are under bid a copy of the statement specified in subsection (1). 4. In the statement specified in subsection (1), notifies the employees that, as a condition of working on the commodities or contractual services that are under bid, the employee will abide by the terms of the statement and will notify the employer of any conviction of, or plea of guilty or nolo contendere to, any violation of Chapter 893 (Florida Statutes) or of any controlled substance law of the United States or any state, for a violation occurring in the workplace no later than five (5) days after such conviction. 5. Imposes a sanction on, or require the satisfactory participation in a drug abuse assistance or rehabilitation program if such is available in the employee's community, or any employee who is so convicted. 6. Makes a good faith effort to continue to maintain a drug -free workplace through implementation of this section. As the person authorized to sign the statement, I certify that this firm complies fully with the above requirements. (Signature) STATE OF: COUNTY OF: Date: Subscribed and sworn to (or affirmed) before me on (date) by to me or has produced (name of affiant). He /She is personally known (type of identification) as identification. NOTARY PUBLIC My Commission Expires: 33 PUBLIC ENTITY CRIME STATEMENT "A person or affiliate who has been placed on the convicted vendor list following a conviction for public entity crime may not submit a bid on a contract to provide any goods or services to a public entity, may not submit a bid on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or CONTRACTOR under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017 Florida Statutes, for CATEGORY TWO for a period of 36 months fro the date of being placed on the convicted vendor list." I have read the above and state that neither (Proposer's name) nor any Affiliate has been placed on the convicted vendor list within the last 36 months. (Signature) Date: STATE OF: COUNTY OF: Subscribed and sworn to (or affirmed) before me on (date) by or has produced identification) as identification. name of affiant). He /She is personally known to me (type of NOTARY PUBLIC My Commission Expires: 34 MONROE COUNTY, FLORIDA RISK MANAGEMENT POLICY AND PROCEDURES CONTRACT ADMINISTRATION MANUAL Indemnification and Hold Harmless For Other Contractors and Subcontractors The Contractor covenants and agrees to indemnify and hold harmless Monroe County Board of County Commissioners from any and all claims for bodily injury (including death), personal injury, and property damage (including property owned by Monroe County) and any other losses, damages, and expenses (including attorney's fees) which arise out of, in connection with, or by reason of services provided by the Contractor or any of its Subcontractor(s) in any tier, occasioned by negligence or intentional acts, errors, or other wrongful act of omission of the Contractor or its Subcontractors in any tier, their employees, or agents. In the event the completion of the project (to include the work of others) is delayed or suspended as a result of the Contractor's failure to purchase or maintain the required insurance, the Contractor shall indemnify the County from any and all increased expenses resulting from such delay. The first ten dollars ($10.00) of remuneration paid to the Contractor is for the indemnification provided for above. The extent of liability is in no way limited to, reduced, or lessened by the insurance requirements contained elsewhere within this agreement. 35 WORKERS' COMPENSATION INSURANCE REQUIREMENTS FOR EMPLOYEE ASSISTANCE PROGRAM BETWEEN MONROE COUNTY, FLORIDA AND Prior to the commencement of work governed by this contract, the Contractor shall obtain Workers' Compensation Insurance with limits sufficient to respond to the applicable state statues. In addition, the Contractor shall obtain Employers' Liability Insurance with limits of not less than: $500,000 Bodily Injury by Accident $500,000 Bodily Injury by Disease, policy limits $500,000 Bodily Injury by Disease, each employee Coverage shall be maintained throughout the entire term of the contract. Coverage shall be provided by a company or companies authorized to transact business in the state of Florida. If the Contractor has been approved by the Florida's Department of Labor, as an authorized self- insurer, the County shall recognize and honor the Contractor's status. The Contractor may be required to submit a Letter of Authorization issued by the Department of Labor and a Certificate of Insurance, providing details on the Contractor's Excess Insurance Program. If the Contractor participates in a self - insurance fund, a Certificate of Insurance will be required. In addition, the Contractor may be required to submit updated financial statements from the fund upon request from the County. 36 VEHICLE LIABILITY INSURANCE REQUIREMENTS FOR CONTRACT BETWEEN MONROE COUNTY, FLORIDA AND Recognizing that the work governed by this contract requires the use of vehicles, the Contractor, prior to the commencement of work, shall obtain Vehicle Liability Insurance. Coverage shall be maintained throughout the life of the contract and include, as a minimum, liability coverage for: • Owned, Non - Owned, and Hired Vehicles The minimum limits acceptable shall be: $300,000 Combined Single Limit (CSL) If split limits are provided, the minimum limits acceptable shall be: $100,000 per Person $300,000 per Occurrence $50,000 Property Damage The Monroe County Board of County Commissioners shall be named as Additional Insured on all policies issued to satisfy the above requirements. 37 GENERAL LIABILITY INSURANCE REQUIREMENTS FOR EMPLOYEE ASSISTANCE PROGRAM BETWEEN MONROE COUNTY, FLORIDA AND Prior to the commencement of work governed by this contract, the Contractor shall obtain General Liability Insurance. Coverage shall be maintained throughout the life of the contract and include, as a minimum: • Premises Operations • Products and Completed Operations • Blanket Contractual Liability • Personal Injury Liability • Professional Liability • Expanded Definition of Property Damage The minimum limits acceptable shall be: $ 1,000,000 Combined Single Limit (CSL) If split limits are provided, the minimum limits acceptable shall be: $ 500,000 _ per Person $ 1,000.000 per Occurrence $ 100,000 Property Damage An Occurrence Form policy is preferred. If coverage is provided on a Claims Made policy, its provisions should include coverage for claims filed on or after the effective date of this contract. In addition, the period for which claims may be reported should extend for a minimum of twelve (12) months following the acceptance of work by the County. The Monroe County Board of County Commissioners shall be named as Additional Insured on all policies issued to satisfy the above requirements. km PROFESSIONAL MEDICAL LIABILITY INSURANCE REQUIREMENTS FOR EMPLOYEE ASSISTANCE PROGRAM BETWEEN MONROE COUNTY, FLORIDA AND Recognizing that the work governed by this contract involves the furnishing of advice or services of a professional nature, the Contractor shall purchase and maintain, throughout the life of the contract, Professional Medical Liability Insurance which will respond to damages resulting from any claim arising out of the performance of professional services or any error or omission of the Contractor arising out of work governed by this contract. The minimum limits of liability shall be: $ 500,000 per Occurrence $1,000,000 Aggregate 39 MONROE COUNTY, FLORIDA RISK MANAGEMENT POLICY AND PROCEDURES CONTRACT ADMINISTRATION MANUAL WAIVER OF INSURANCE REQUIREMENTS There will be times when it will be necessary, or in the best interest of the County, to deviate from the standard insurance requirements specified within this manual. Recognizing this potential, and acting on the advice of the County Attorney, the Board of County Commissioners has granted authorization to Risk Management to waive and modify various insurance provisions. Specifically excluded from this authorization is the right to waive: • The County as being named as an Additional Insured — If a letter from the Insurance Company (not the Agent) is presented, stating that they are unable or unwilling to name the County as an Additional Insured, Risk Management has not been granted the authority to waive this provision. And • The Indemnification and Hold Harmless provisions Waiving of insurance provisions could expose the County to economic loss. For this reason, every attempt should be made to obtain the standard insurance requirements. If a waiver or a modification is desired, a Request for Waiver of Insurance Requirement form should be completed and submitted for consideration with the proposal. After consideration by Risk Management and if approved, the form will be returned to the County Attorney who will submit the Waiver with the other contract documents for execution by the Clerk of the Courts. Should Risk Management deny this Waiver Request, the other party may file an appeal with the County Administrator or the Board of County Commissioners, who retains the final decision - making authority. 40 MONROE COUNTY, FLORIDA Request For Waiver of Insurance Requirements It is requested that the insurance requirements, as specified in the County's Schedule of Insurance Requirements, be waived or modified on the following contract: Contractor: Contract for: Address of Contractor: Phone: Scope of Work: Reason for Waiver: Policies Waiver will apply to: Signature of Contractor: Approved Not Approved Risk Management: Date: County Administrator appeal: Approved Not Approved Date: Board of County Commissioners appeal: Approved Not Approved Meeting Date: BIDDER SIGNATURE 41 LOCAL PREFERENCE FORM A. Vendors claiming a local preference according to Ordinance 023 -2009 must complete this form. Name of Bidder/Responder Date: 1. Does the vendor have a valid receipt for the business tax paid to the Monroe County Tax Collector dated at least one year prior to the notice or request for bid or proposal? (Please furnish copy. ) 2. Does the vendor have a physical business address located within Monroe County from which the vendor operates or performs business on a day to day basis that is a substantial component of the goods or services being offered to Monroe County? List Address: Telephone Number: B. Does the vendor /prime contractor intend to subcontract 50% or more of the goods, services or construction to local businesses meeting the criteria above as to licensing and location? If yes, please provide: 1. Copy of Receipt of the business tax paid to the Monroe County Tax Collector by the subcontractor dated at least one year prior to the notice or request for bid or proposal. 2. Subcontractor Address within Monroe County from which the subcontractor operates: Signature and Title of Authorized Signatory for Bidder/Responder STATE OF: COUNTY OF: Subscribed and sworn to (or affirmed) before me on (date) by has produced identification. Tel. Number Print Name: name of affiant). He /She is personally known to me or (type of identification) as NOTARY PUBLIC My Commission Expires: 42