Item C36BOARD OF COUNTY COMMISSIONERS
County of Monroe
The Florida Keys
Terminal
v
Interoffice Memorandum
Commissioner David Rice
9400 Overseas Highway
Suite 210
Marathon International Airport
Marathon, FL 33050
305.289.6000
Boccdis4L&monroecounty-fl. go
Date: June 14, 2017
Mayor George Neugent, District 2
t Mayor Pro Tern David Rice, District 4
� Heather Carruthers, District 3
� Danny L. Kolhage. District I
Sylvia J. Murphy, District 5
To: Kevin Madok, Clerk of the Court
County Clerk's Office
From: Commissioner David Rice, District 4
RE: NOTICE OF VOTING CONFLICT
Per Florida Statute 11Z3143, I hereby disclose by written memorandum that I will
abstain from the vote on certain issues that are brought before the Monroe County Board of
Commissioners with entities that I am involved with.
I will abstain from the vote on issues concerning the following entities:
Guidance Care Center, Inc., a private, not -for -profit entity, which receives some of its
operational funding from the County, as I currently sit on the Board of Directors of the Care
Center. I am also a member of the Board of the Historic Florida Keys Foundation, Inc.
At the June 21, 2017 BOCC meeting, I will abstain from the vote on item(s):
#C36
Copy of agenda excerpt listing the referenced item(s) is attached for documentation.
FORM 86 MEMORANDUM OF VOTING CONFLICT FOR
COUNTY, MUNICIPAL, AND OTHER LOCAL PUBLIC OFFICERS
LAST NAME —FIRST NAME —MIDDLE
MAILING ADDRESS
1 33 (n0Ct�i r�
CITY
Mara.l--kon `
DATE ON WHICH VOTE OCCURRED
NAME
TO PA Y
ibcr( Ln.
onrag--
NAME OF BOARD, COON(
THE BOARD, COUNCIL, C,
WHICH I -SERVE IS A UNIT
O CITY be
WHO MUST FILE FORM 813
AUTHORITY OR COMMITTEE ON
0 OTHER LOCALAGENCY
0 APPOINTIVE
This form is for use by any person serving at the county, city, or other local level of government on an appointed or elected board, council,
commission, authority, or committee. It applies to members of advisory and non -advisory bodies who are presented with a voting conflict of
interest under Section 112.3143, Florida Statutes.
Your responsibilities under the law when faced with voting on a measure in which you have a conflict of interest will vary greatly depending
on whether you hold an elective or appointive position. For this reason, please pay close attention to the instructions on this form before
completing and filing the form.
INSTRUCTIONS FOR COMPLIANCE WITH SECTION 112.3143, FLORIDA STATUTES
A person holding elective or appointive county, municipal, or other local public office MUST ABSTAIN from voting on a measure which
would inure to his or her special private gain or loss. Each elected or appointed local officer also MUSTABSTAIN from knowingly voting on
a measure which would inure to the special gain or loss of a principal (other than a government agency) by whom he or she is retained
(including the parent, subsidiary, or sibling organization of a principal by which he or she is retained); to the special private gain or loss of a
relative, or to the special private gain or loss of a business associate. Commissioners of community redevelopment agencies (CRAs) under
Sec. 163.356 or 163.357, F.S., and officers of independent special tax districts elected on a one -acre, one -vote basis are not prohibited
from voting in that capacity.
For purposes of this law, a "relative' includes only the officer's father, mother, son, daughter, husband, wife, brother, sister, father-in-law,
mother-in-law, son-in-law, and daughter-in-law. A "business associate" means any person or entity engaged in or carrying on a business
enterprise with the officer as a partner, joint venturer, coowner of property, or corporate shareholder (where the shares of the corporation
are not listed on any national or regional stock exchange).
ELECTED OFFICERS:
In addition to abstaining from voting in the situations described above, you must disclose the conflict:
PRIOR TO THE VOTE BEING TAKEN by publicly stating to the assembly the nature of your interest in the measure on which you are
abstaining from voting; and
WITHIN 15 DAYS AFTER THE VOTE OCCURS by completing and filing this form with the person responsible for recording the
minutes of the meeting, who should incorporate the form in the minutes.
APPOINTED OFFICERS:
Although you must abstain from voting in the situations described above, you are not prohibited by Section 112.3143 from otherwise
participating in these matters. However, you must disclose the nature of the conflict before making any attempt to influence the decision,
whether orally or in writing and whether made by you or at your direction.
IF YOU N-TE ID-_IO-.M1AAKF ANY ATTEMPT TO -IN --I I IFNGE T TO TUG M99TING AT WHICH THS VOTE WILL BE
TAKEN:
• You must complete and file this form (before making any attempt to influence the decision) with the person responsible for recording the
minutes of the meeting, who will incorporate the form in the minutes. (Continued on page 2)
Ut hURM 88 - EFF. 1112013 PAGE 1
Adopted by reference in Rule 34-7 010(1)(fl, F.A.C.
APPOINTED OFFICERS (continued)
• A copy of the form must be provided immediately to the other members of the agency.
• The form must be read publicly at the next meeting after the form is filed.
IF YOU MAKE NO ATTEMPT TO INFLUENCE THE DECISION EXCEPT BY DISCUSSION AT THE MEETING:
• You must disclose orally the nature of your conflict in the measure before participating.
• You must complete the form and file it within 15 days after the vote occurs with the person responsible for recording the minutes of the
meeting, who must incorporate the form in the minutes. A copy of the form must be provided immediately to the other members of the
agency, and the form must be read publicly at the next meeting after the form is filed.
DISCLOSURE OF LOCAL OFFICER'S INTEREST
I, Dayi �' f �l 1(L— , hereby disclose that on U+'e Z 1 20 i
(a) A measure came or will come before my agency which (check one or more) tV f
inured to my special private gain or loss;
inured tothe special gain or loss of my business associate,
inured to the special gain or loss of my relative,
inured to the special gain or loss of
whom I am retained; or
inured to the special gain or loss of
is the parent subsidiary, or sibling organization or subsidiary of a principal which has retained me.
(b) The measure before my agency and the nature of my conflicting interest in the measure is as follows:
I currently sit on the Board of Directors of the Guidance Care Center, Inc.
I am also a member of the Board of the Historic Florida Keys Foundation, Inc.
SEE ATTACHED AGENDA ITEM SUMMARY
by
which
If disclosure of specific information would violate confidentiality or privilege pursuant to law or rules governing attorneys, a public officer,
who is also an attorney, may comply with the disclosure requirements of this section by disclosing the nature of the interest in such a way
as to provide the public with notice of the conflict.
urvc_ ( -
Date Fill Signature
NOTICE: U-NDER PROVISIONS OF FLORIDA STATUTES §112.317, A FAILURE TO MADE ANY REQUI-ICED GISCLO-SURE
CONSTITUTES GROUNDS FOR AND MAY BE PUNISHED BY ONE OR MORE OF THE FOLLOWING: IMPEACHMENT,
REMOVAL OR SUSPENSION FROM OFFICE OR EMPLOYMENT, DEMOTION, REDUCTION IN SALARY, REPRIMAND, OR A
CIVIL PENALTY NOT TO EXCEED $10,000.
CE FORM 86 - EFF 11/2013 PAGE 2
Adopted by reference in Rule 34-7 010(1)(f), F.A.C.
County of Monroe BOARD OF COUNTY COMMISSIONERS
Mayor George Neugent, District 2
The Florida. Keys Mayor Pro Tern David Rice, District 4
Danny L. Kolhage, District I
Heather Carruthers, District 3
4!0 Sylvia J. Murphy, District 5
County Commission Meeting
June 21, 2017
Agenda Item Number: C.36
Agenda Item Summary #3090
BULK ITEM: Yes DEPARTMENT: Social Services
TIME APPROXIMATE: STAFF CONTACT: Sheryl Graham (305) 292-4510
N/A
AGENDA ITEM WORDING: Approval of a contract between Monroe County Board of County
Commissioners/Monroe County Social Services (Monroe County Transit) and the Community
Transportation Coordinator, Guidance Care Center, Inc., for a contract period of 7/1/2017 to
6/30/2018. This is a non -monetary partnership/collaboration contract required by the State of
Florida Commission for the Transportation Disadvantaged.
ITEM BACKGROUND: This contract is required by the State of Florida Commission for the
Transportation Disadvantaged to ensure a partnership between the Community Transportation
Coordinator, Guidance Care Center, Inc., and Monroe County BOCC/Monroe County Social
Services (Monroe County Transit) for coordination and collaboration of services to Monroe County's
transportation disadvantaged.
PREVIOUS RELEVANT BOCC ACTION:
Same contract approved by BOCC on 07-20-2016.
CONTRACT/AGREEMENT CHANGES:
N/A
STAFF RECOMMENDATION: Approval
DOCUMENTATION:
CTC Contract Backup 06-06-17
CTC Contract 06-06-17
FINANCIAL IMPACT:
Effective Date: 07/01/2017
Expiration Date: 06/30/2018
P'M*Ot Pg. f3Q4
Total Dollar Value of Contract: 0
Total Cost to County: 0
Current Year Portion: 0
Budgeted:
Source of Funds:
CPI:
Indirect Costs:
Estimated Ongoing Costs Not Included in above dollar amounts:
Revenue Producing: No
Grant:
County Match:
Insurance Required:
Additional Details:
REVIEWED BY:
If yes, amount:
Sheryl Graham
Completed
Pedro Mercado
Completed
Budget and Finance
Completed
Maria Slavik
Completed
Kathy Peters
Completed
Board of County Commissioners
Pending
06/06/2017 12:14 PM
06/06/2017 1:58 PM
06/06/2017 2:15 PM
06/06/2017 2:16 PM
06/06/2017 7:14 PM
06/21/2017 9:00 AM
BOARD OF COUNTY COMMISSIONERS
County of Monroe A(I Mayor George Neugent, District 2
TheOI1da Keys 4� �� m Mayor Pro Tem David Rice, District 4
l Danny L. Kolhage, District I
„ Y
„; ° W Heather Carruthers, District 3
Sylvia J. Murphy, District 5
County Commission Meeting
June 21, 2017
Agenda Item Number: C.36
Agenda Item Summary #3090
BULK ITEM: Yes DEPARTMENT: Social Services
TIME APPROXIMATE: STAFF CONTACT: Sheryl Graham (305) 292-4510
N/A
AGENDA ITEM WORDING: Approval of a contract between Monroe County Board of County
Commissioners/Monroe County Social Services (Monroe County Transit) and the Community
Transportation Coordinator, Guidance Care Center, Inc., for a contract period of 7/1/2017 to
6/30/2018. This is a non -monetary partnership/collaboration contract required by the State of
Florida Commission for the Transportation Disadvantaged.
ITEM BACKGROUND: This contract is required by the State of Florida Commission for the
Transportation Disadvantaged to ensure a partnership between the Community Transportation
Coordinator, Guidance Care Center, Inc., and Monroe County BOCC/Monroe County Social
Services (Monroe County Transit) for coordination and collaboration of services to Monroe County's
transportation disadvantaged.
PREVIOUS RELEVANT BOCC ACTION:
Same contract approved by BOCC on 07-20-2016.
CONTRACT/AGREEMENT CHANGES:
N/A
STAFF RECOMMENDATION: Approval
DOCUMENTATION:
CTC Contract Backup 06-06-17
CTC Contract 06-06-17
FINANCIAL IMPACT:
Effective Date: 07/01/2017
Expiration Date: 06/30/2018
Total Dollar Value of Contract: 0
Total Cost to County: 0
Current Year Portion: 0
Budgeted:
Source of Funds:
CPI:
Indirect Costs:
Estimated Ongoing Costs Not Included in above dollar amounts:
Revenue Producing: No
Grant:
County Match:
Insurance Required:
Additional Details:
If yes, amount:
REVIEWED BY:
Sheryl Graham
Completed
06/06/2017 12:14 PM
Pedro Mercado
Completed
06/06/2017 1:58 PM
Budget and Finance
Completed
06/06/2017 2:15 PM
Maria Slavik
Completed
06/06/2017 2:16 PM
Kathy Peters
Completed
06/06/2017 7:14 PM
Board of County Commissioners
Pending
06/21/2017 9:00 AM
L
ountyof MoDroe BOARD OF COUNTY COMMISSIONERS
Mayor Heather Carruthers, District 3
The Florida Keys Mayor Pro Tern George Neugent, District 2
Danny L. Kolhage, District I
David Rice, District 4
Sylvia J. Murphy, District 5
01N
Uounty Commission Meeting
July 20, 2016
Agenda Item Number: C.34
Agenda Item Summary #1851
BULK ITEM: Yes DEPARTMENT: Social Services
TIME APPROXIMATE: STAFF CONTAC: Sheryl Graham (305) 292-4510
N/A
AGENDA ITEM WORDING: Approval of a contract between Monroe County Board of County
Commissioners/Monroe County Social Services (Monroe County Transit) and the Community
Transportation Coordinator, Guidance Care Center, Inc., for a contract period of 7/l/2016 to
6/30/2017. This is a non -monetary partnership/collaboration contract required by the State of
Florida Commission for the Transportation Disadvantaged.
ITEM BACKGROUND: This contract is required by the State of Florida Commission for the
Transportation Disadvantaged to ensure a partnership between the Community Transportation
Coordinator, Guidance Care Center, Inc., and Monroe County BOCC/Monroe County Social
Services (Monroe County Transit) for coordination and collaboration of services to Monroe County's
transportation disadvantaged.
PREVIOUS RELEVANT BOCC ACTION:
Same contract approved by BOCC on 9/16/2015.
I q 11• 111 , L L I
CTC Contract backup 7-5-16
CTC Contract 7-5-16
FINANCIAL IMPACT:
Effective Date: 07/01/2016
Expiration Date: 06/30/2017
Total Dollar Value of Contract: 0
Total Cost to County: 0
Current Year Portion: 0
Budgeted:
Source of Funds:
CPI:
Indirect Costs:
Estimated Ongoing Costs Not Included in above dollar amounts:
Revenue Producing: Nit
Grant:
County Match:
Insurance Required:
It 1
If yes, amount:
Sheryl Graham
Completed
07/05/2016 2:39 PM
Pedro Mercado
Completed
07/05/2016 3:14 PM
Budget and Finance
Completed
07/05/2016 3:52 PM
Maria Slavik
Completed
07/05/2016 3:59 PM
Kathy Peters
Completed
07/05/2016 4:03 PM
Board of County Commissioners
Completed
07/20/2016 9:00 AM
DA ORIGINA1,16
Fully
Executed
STATE OF FLORIDA
THIS CONTRACT is entered into between the COMMUNITY TRANSPORTATION
COORDINATOR, GUIDANCE/CARE CENTER, INC., designated pursuant to Chapter 427, F.S., t+'
serve the transportation disadvantaged for the community that includes the entire area of
MONROE County, and hereinafter referred to as the "Coordinator"and MONROE COUNTY
BOARD OF COUNTY COMMISSIONERS, hereinafter referred to as the "Agency/Operator". The
terms and conditions of this Contract are effective July 1. 2016, and will continue through
June, 30, 2017.
WHEREAS, the Coordinator is required, under Rule 41-2.011, F.A.C., when cost effective arm
"I
efficient, to enter into contract with a transportation Agency/Operator to provide transportatio
services; and
1111 [Wal N119011--lifel W IlMt;1011 fie] W106111114) SUI-1 016191 KIM IMA Rowt:
M00. A rli�1111111111 11311111111111 �! P11 11
WHEREAS, the Coordinator believes it to be in the public interest to provide such transportation
services through the Agency/Operator for the residents of the service area who are clients of the
Agency/Operator; and
1010M�Wt;lwto - I f - i - a - a :1:�1&1z19NWV--j1yfk
WHEREAS, the Agency/Operator, in an effort to coordinate available resources, will make
available transportation services to the Coordinator.
WHEREAS, this Contract allows for the provisions of transportation services be provided by the
Agency/Operator, in accordance with Chapter 427, F.S., Rule 41-2, F.A.C., and the most curren)
Community Transportation Coordinator policies.
NOITV, THEREFORE, in consideration of the mutual covenants, promises and representations
herein, the parties agree as follows:
B. Coordinate available resources and make available transportation services to the
Coordinator. Such services shall be provided in accordance with Attachment 1. This
BE
contract currently excludes the coordination of Medicaid trips. A separate Medicaid
transportation contract will be negotiated.
C. Every three (3) months, submit to the Coordinator a Quarterly Year to Date Operating
Report (from the' Annual Operating Report) detailing demographic, operational and financial
data regarding coordination activities in the designated service area. The reported data will
include information regarding all transportation provided by the Agency/Operator (including
but not limited to CTC, Medicaid—) The report shall be prepared on forms provided by the
Commission for the Transportation Disadvantaged, hereinafter Commission, and according
to the instructions for the forrts.
D. Comply with audit and record keeping requirements by:
1 Utilizing the Commission recognized Chart of Accounts defined in the Transoortation
Accounting Consortium Model Uniform Accounting System for Rural and Specialized
Transportation Providers (uniform accounting system) for all transportation
disadvantaged accounting and reporting purposes. Agencies/Operators with existing
and equivalent accounting systems are not required to adopt the Chart of Accounts
in lieu of their existing Chart •' Accounts • shall prepare all reports, invoices, and
fiscal documents relating to the transportation disadvantaged functions and activities
using the chart of accounts and accounting definitions as outlined in the above
referenced manual.
2. Maintaining and filing with the Coordinator such progress, fiscal, inventory and other
reports as the Coordinator may require during the period of this contract.
C By reserving to the Coordinator, the right to conduct finance and compliance audits
at any time. Such audits conducted by the Coordinator will be at the expense of the
Coordinator.
E. Retain all financial records, supporting documents, statistical records, and any other
documents pertinent to this Agreement for a period of five (5) years after termination of this
Agreement. If an audit has been initiated and audit findings have not been resolved at the
end of the five- (5) years, the records shall be retained until resolution • the audit findings.
The Agency/Operator shall assure that these records shall be subject to inspection, review,
or audit at all reasonable times by persons duly authorized by the Coordinator or
Commission or this Agreement. The Commission and the Coordinator shall have full
access to and the right to examine any of the records and documents during the retention
period.
Comply with Safety Requirements •
Complying with Section 341.061, F.S., and Rule 14-90, F.A.C., concerning System
Safety or complying with Chapter 234,051, F.S., regarding school bus safety
requirements for those services provided through a school board;
Assuring compliance with local, state, and federal laws, and Commission policieT
relating to drug • and;
3. Complying with Coordinators System Safety Program Plan (SSPP) for designate;;'
service area.
G. Comply with Commission insurance requirements by maintaining at least minimum liability
insurance coverage in the amount of $100,000 for any one person and $200,000 per
• at all times during the existence • this • In the event of any cancellation
or changes in the limits of liability in the insurance policy, the insurance agent or broker
shall notify the Coordinator. The Agency/Operator shall furnish the Coordinator written
verification of the existence of such insurance coverage prior to the execution of this
Contract or proof of a self-insurance program operated by the Agency/Operator. School
board vehicle insurance coverage shall be in accordance with Section 234.03, F.S. and
234.211, F.S.
H. Safeguard information by not using or disclosing any information concerning a user of
services under this Agreement for any purpose not in conformity with the • state and
federal regulations, including but not limited to 45 CFR, Part 205.50, except upon order of a
court of competent jurisdiction, written consent of the recipient, or his/her responsible
parent or guardian when authorized by law.
Complying with Title VI of the Civil Rights Act of 1964 and Section 504 of the
Rehabilitation Act of 1973, as amended. The Agency/Operator gives this assurance
in consideration of and for the purpose of obtaining federal grants, loans, contracts
(except contracts of insurance or guaranty), property, discounts, or other federal
financial assistance to programs or activities receiving or benefiting from federal
financial assistance and agreeing to complete a Civil Rights Compliance
Questionnaire if so required by the Coordinator. Agency/Operator shall also assure
compliance with:
Title VI of the Civil Rights Act of 1964, as amended, 42 U.S.C. 2000d et se
which prohibits discrimination on the basis • race, color, or national origin i
programs and activities receiving or benefiting from federal financial
assistance. i
b. Section 504 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. 794,
which prohibits discrimination on the basis of disability in programs and
activities receiving or benefiting from federal financial assistance.
C. Title IX • the Education Amendments • ♦ as amended, 20 U.S.C. 1681
et seq., which prohibits discrimination on the basis of sex in education
programs and activities receiving or benefiting from federal financial
assistance.
d. The Age Discrimination Act of 1975, as amended, 42 U.S.C. 6101 et se
which prohibits discrimination on the basis of age in programs or activitie
receiving or benefiting from federal financial assistance. I
e. The Omnibus Budget Reconciliation Act of 1981, P.L. 97-35, which prohibits
discrimination on the basis of sex and religion in programs and activities
receiving or benefiting from federal financial assistance.
f. All regulations, guidelines, and standards lawfully adopted under the above
statutes.
9. The Americans with Disabilities Act of 1990, as it may be amended from time
to time.
2. Agreeing that compliance with this assurance constitutes a condition of continued
receipt of or benefit from federal financial assistance, and that it is binding upon the
Agency/Operator, its successors, subcontractors, transferees, and assignees for the
period dueing which such assistance is provided. Assuring that operators,
subcontractors, sub grantees, or others with whom the Coordinator arranges to
provide services or benefits to participants or employees in connection with any of its
programs and activities are not discriminating against those participants or
employees in violation of the above statutes, regulations, guidelines, and standards.
In the event of failure to comply, the Agency/Operator agrees that the Coordinator
may, at its discretion, seek a court order requiring compliance with the terms of this
assurance or seek other appropriate judicial or administrative relief, to include
assistance being terminated and further assistance being denied.
J. The Agency/Operator, as a pocal sub -division of the State of Florida, as defined in
Section 768.28, Florida Statutes, agrees to be fully responsible to the limits set forth in su
statute for its own negligent acts or omissions, or intentional tortuous acts, which result in
claims or suits against either the Agency/Operator or Coordinator, and agrees to be liable
the statutory limits for any damages proximately caused by said acts or omissions, or
intentional tortuous acts. I
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2. The local Coordinating Board approved Transportation Disadvantaged Service Plan
and;
A is
Failure to meet the requirements or obligations set forth in this Contract, and performance
requirements established and monitored by the Coordinating Board in the approved
Transportation Disadvantaged Service Plan shall be due cause for non-payment of
reimbursement invoices until such deficiencies have been addressed or corrected to the
satisfaction of the Coordimztor.
SE
C. At a minimum, annually monitor the Agency/Operator for insurance, safety and reporting
requirements, pursuant to Chapter 427, F.S., and Rule 41-2, F.A.C. The information
contained in the Annual Operating Report must be collected, at a minimum, quarterly from
the Agency/Operator.
A. Nothing in the Contract shall require the Coordinator to observe or enforce compliance with
any provision thereof, perform any other act or do any other thing in contravention of any
applicable state law. If any provision of the Contract is found by a court of law to violate any
applicable state law, the purchasing entity will at once notify the Coordinator in writing in
order that appropriate changes and modification may be made by the Coordinator and the
Agency/Operator to the end that the Agency/Operator may proceed as soon as possible
with the provision of transportation services.
•, If any • ♦ provision • this Contract is held • the remainder • this Contract shall •
binding on the parties hereto.
Termination at Will - This Contract may be terminated by either party upon no less
than thirty (30) •. notice, • cause. Said • shall be delivered • certifie-4-
mail, return receipt required, or in person with proof of delivery.
K. Termination due to Lack • Designation - In the event that the Coordinator so
designated by the local Coordinating Board and approved by the Commission, loses
its designation, this contract is terminated immediately upon notification to the
Agency/Operator. ♦ shall •- delivered • certified mail, return receipt
requested, or in person, with proof of delivery. Notice shall be effective upon receipt.
3. • due to Disapproval • Memorandum • Agreement - In the event that the
Commission does not accept and approve any contracted transportation rates listed
within the Memorandum of Agreement, this Contract is terminated immediately upon
notification to the Agency/Operator. Notice shall be delivered by certified mail, return
receipt requested, • in person, with proof • •- Notice shall •- effective ••
receipt.
4. Termination due to Lack of Funds - In the event funds to finance this contract
become unavailable, the Coordinator may terminate the contract with no less than
twenty-four (24) hours written notice to the Agency/Operator. Notice shall be
delivered by certified mail, return receipt requested, • in person, with proof •
delivery. Notice shall be effective upon receipt. The Coordinator shall be the final
authority as to the availability • •
5. Termination for Breach - Unless the Agency/Operator's breach is waived by the
Coordinator in writing, the Coordinator may, by written notice to the
Agency/Operator, terminate this Contract upon no less than twenty-four (24) hours
notice. Notice shall be delivered by certified mail, return receipt requested, or in
ME
I
person with proof of delivery. Waiver by the Coordinator of breach of any provision
of this Contract shall not be deemed to be a waiver of any other breach and shall not
be construed to be a modification of the terms of this Contract, and shall not act as a
waiver or estoppel to enforcement of any provision of this Contract. The provisions
herein do not limit the Coordinator's right to remedies at law or to damages.
6. Upon receipt of a notice of termination of this Contract for any reason, the
Agency/Operator shall cease service and prepare all final reports and documents
required by the terms of this Contract. A final invoice shall be sent to the Coordinator
within thirty (30) days after the termination of this Contract.
7. The Coordinator shall pay all bills within 7 days to the Agency/Operator after receipt
of said payment by the CTID. Nonpayment to the Agency/Operator shall be a breach
for which Agency/Operator may give 24-hour notice of termination of the contract.
Renegotiations or Modifications of this Contract shall only be valid when they have been
reduced to writing, duly approved by the Coordinator, and signed by both parties hereto.
E. Agency/Operator shall assign no portion of this Contract without the prior written consent of
the Coordinator.
F. This Contract is the entire agreement between the parties.
Attachments I and 11 are an integral part of the Contract and are hereby incorporated by
reference into this Contract. All subsequent attachments are of an optional nature.
The name and address of the contract manager for the Coordinator for this Contract is:
Maureen Kempa
Guidance/Care Center, Inc.
3000 41 st Street, Ocean
Marathon, FL 33050
The representative/position of the Agency/Operator responsible for administration of the
program under this contract is:
Administrator, Transportation
Monroe County Transportation
1100 Simonton Street
Key West, Florida 33040
In the event that different representatives are designated by either party after execution of
this Contract, notice of the name and address of the new representative will be rendered in
writing to the other party and said notification attached to originals of this Contract.
This contract and its attachments cor-bz-yqAWjDftWrX ?-rl:11 �Y%JUIP-W6
hereto.
WITNESS WHEREOF, the parties hereto have caused these presents to be executeol
Ivi NO wo
- 11-71
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Carr Uii-Ae- vC
Typed/Printed Name of Authorized
Individual
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Lisa Marciniak
%YTT-11i '(9U=_ A
Individual
Site Director 7/1/2016
Title Date
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ATTACHMENT I
R W4 &W i 0- ay *#I 111' V,
2. The Agency/Operator will be available to provide transportation
ays Aaenc "WHIT-t !'�P'
Service will not be nmvitrli i i ,I fir-- I i iWL- fugkidU aw,
4. Vehicles Agency/Operator will use to transport all passengers
5. Vehicle/Equipment Standards
Air Conditioning, first aid kfire extinguisher, warning triangles, 2 way radios
6. river Requirements
License type depended on FL DOT requirements, 3 year clean driving record, CPR & Fi
Aid, HIV training, Physicals, Defensive Driving, Drug Screening -1
7. Training
Current CPR and First Aid certification, HIWAIDS, Defensive Driving, Pre -employment and
biennial driver physicals, ADA training
8. Reporting Requirements
Quarterly Operating Reports, documenting all trips provided, Annual Review (conducted by
CTC)
9. Agency/Operator fare structure
$3.00 per one way trip, plus $1.28 per mile per one way trip.
Trips will be reimbursed on a priority of need basis. The priority structure will be as follows:
I st Priority - Medical (Medical reasons include trips to treatment, the doctor,
dentist, chiropractor, the hospital and to purchase prescriptions.)
2"d Priority — School/Day C -are
3rd Priority - Other (Other includes transport for the purpose of conducting persona!
business. - i.e. shopping, going to the bank...)
10. Bill! ng/Invoici ng and Reimbursement procedure for Agency/Operator
Monthly invoices, due by the 15th of the month
ATTACHMENT 11
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The Commission for the Transportation Disadvantaged
Standards and Performance Requirements
Pursuant to Rule 41-2,006, Florida Administrative Code, the Community Transportation
Coordinator and any Transportation Operator/Agency from whom service is purchased or
arranged by the Community Transportation Coordinator shall adhere to Commission approved
standards. These standards shall include:
(a) Drug and alcohol testing for safety sensitive job positions within the coordinated system
regarding pre -employment, randomization, post -accident, and reasonable suspicion as
required by the Federal Highway Administration and the Federal Transit Administration;
(b) An escort of a passenger and dependent children are to be transported as locally
negotiated and identified in the local Transportation Disadvantaged Service Plan;
(c) Child restraint devices shall be determined locally as to their use, responsibility, and cost of
such device in the local Transportation Disadvantaged Service Plan;
(d) Passenger property that can be carried by the passenger and/or driver in one trip and can
be safely be stowed on the vehicle, shall be allowed to be transported with the passenger at
no additional charge. Additional requirements may be negotiated for carrying and loading
rider property beyond this amount. Passenger property does not include wheelchairs, child
seats, stretchers, secured oxygen, personal assistive devices, or intravenous devices;
(e) Vehicle transfer points shall provide shelter, security and safety of passengers;
If) A local toll free phone number for complaints or grievances shall be posted inside the
vehicle. The local complaint process shall be outlined as a section in the local
Transportation Disadvantaged Service Plan including, advising the dissatisfied person
about the Commission's Ombudsman Program as a step within the process as approved by
the Local Coordinating Board;
(g) Out of service area trips shall be provided when determined locally and approved by the
local Coordinating Board, except in instances where local ordinances prohibit such trips;
(h) Interior of all vehicles shall be free from dirt, grime, oil, trash, torn upholstery, damaged or
broken seats, protruding metal or other objects or materials which could soil items placed
the vehicle or provide discomfort for the passenger;
(i) Billing requirements of the Community Transportation Coordinator to subcontractors shall
be determined locally by the local Coordinating Board and provided in the local
Transportation Disadvantaged Service Plan. All bills shall be paid within IS calendar days,
to subcontractors, after receipt of said payment by the Community Transportation
Coordinator, except in instances where the Community Transportation Coordinator is a no
governmental entity; I
Passenger/trip database must be maintained or accessible by the Community
Transportation Coordinator on each rider being transported within the system;
-1U-
Effective: 07101 /17 to 06/30/18
STATE OF FLORIDA
COMMISSION FOR THE TRANSPORTATION DISADVANTAGED
STANDARD COORDINATION/OPERATOR CONTRACT
THIS CONTRACT is entered into between the COMMUNITY TRANSPORTATION
COORDINATOR, GUIDANCE/CARE CENTER, INC., designated pursuant to Chapter 427, F.S.,
to serve the transportation disadvantaged for the community that includes the entire area of
MONROE County, and hereinafter referred to as the "Coordinator" and MONROE COUNTY
BOARD OF COUNTY COMMISSIONERS, hereinafter referred to as the "Agency/Operator". The
terms and conditions of this Contract are effective July 1, 2017, and will continue through
June 30, 2018.
WHEREAS, the Coordinator is required, under Rule 41-2.011, F.A.C., when cost effective and
efficient, to enter into contract with a transportation Agency/Operator to provide transportation
services; and
WHEREAS, transportation disadvantaged funds includes any local government, state or federal
funds that are for the transportation of transportation disadvantaged; and
WHEREAS, the Coordinator desires to contract with the Agency/Operator for the provision of
transportation services for the transportation disadvantaged; and
WHEREAS, the Coordinator believes it to be in the public interest to provide such transportation
services through the Agency/Operator for the residents of the service area who are clients of the
Agency/Operator; and
WHEREAS, the Agency/Operator will provide the Coordinator the opportunity to develop a
proposal for any new transportation services needed; and
WHEREAS, the Agency/Operator, in an effort to coordinate available resources, will make
available transportation services to the Coordinator.
WHEREAS, this Contract allows for the provisions of transportation services be provided by the
Agency/Operator, in accordance with Chapter 427, F.S., Rule 41-2, F.A.C., and the most current
Community Transportation Coordinator policies.
NOW, THEREFORE, in consideration of the mutual covenants, promises and representations
herein, the parties agree as follows:
THE AGENCY/OPERATOR SHALL:
A. Provide services and vehicles according to the conditions specified in Attachment I.
B. Coordinate available resources and make available transportation services to the
Coordinator. Such services shall be provided in accordance with Attachment I. This
contract currently excludes the coordination of Medicaid trips. A separate Medicaid
transportation contract will be negotiated.
C. Every three (3) months, submit to the Coordinator a Quarterly Year to Date Operating
Report (from the Annual Operating Report) detailing demographic, operational and financial
data regarding coordination activities in the designated service area. The reported data
will include information regarding all transportation provided by the Agency/Operator
(including but not limited to CTC, Medicaid... ) The report shall be prepared on forms
provided by the Commission for the Transportation Disadvantaged, hereinafter
Commission, and according to the instructions for the forms.
D. Comply with audit and record keeping requirements by:
Utilizing the Commission recognized Chart of Accounts defined in the Transportation
Accounting Consortium Model Uniform Accounting System for Rural and Specialized
Transportation Providers (uniform accounting system) for all transportation
disadvantaged accounting and reporting purposes. Agencies/Operators with
existing and equivalent accounting systems are not required to adopt the Chart of
Accounts in lieu of their existing Chart of Accounts but shall prepare all reports,
invoices, and fiscal documents relating to the transportation disadvantaged functions
and activities using the chart of accounts and accounting definitions as outlined in
the above referenced manual.
2. Maintaining and filing with the Coordinator such progress, fiscal, inventory and other
reports as the Coordinator may require during the period of this contract.
3. By reserving to the Coordinator, the right to conduct finance and compliance audits
at any time. Such audits conducted by the Coordinator will be at the expense of the
Coordinator.
E. Retain all financial records, supporting documents, statistical records, and any other
documents pertinent to this Agreement for a period of five (5) years after termination of this
Agreement. If an audit has been initiated and audit findings have not been resolved at the
end of the five- (5) years, the records shall be retained until resolution of the audit findings.
The Agency/Operator shall assure that these records shall be subject to inspection, review,
or audit at all reasonable times by persons duly authorized by the Coordinator or
Commission or this Agreement. The Commission and the Coordinator shall have full
access to and the right to examine any of the records and documents during the retention
period.
F. Comply with Safety Requirements by:
Complying with Section 341.061, F.S., and Rule 14-90, F.A.C., concerning System
Safety or complying with Chapter 234.051, F.S., regarding school bus safety
requirements for those services provided through a school board;
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2. Assuring compliance with local, state, and federal laws, and Commission policies
relating to drug testing, and,
3. Complying with Coordinator's System Safety Program Plan (SSPP) for designated
service area.
Comply with Commission insurance requirements by maintaining at least minimum liability
insurance coverage in the amount of $100,000 for any one person and $200,000 per
occurrence at all times during the existence of this Contract. In the event of any
cancellation or changes in the limits of liability in the insurance policy, the insurance agent
or broker shall notify the Coordinator. The Agency/Operator shall furnish the Coordinator
written verification of the existence of such insurance coverage prior to the execution of this
Contract or proof of a self-insurance program operated by the Agency/Operator. School
board vehicle insurance coverage shall be in accordance with Section 234.03, F.S. and
234.211, F. S.
H. Safeguard information by not using or disclosing any information concerning a user of
services under this Agreement for any purpose not in conformity with the local, state and
federal regulations, including but not limited to 45 CFR, Part 205.50, except upon order of a
court of competent jurisdiction, written consent of the recipient, or his/her responsible
parent or guardian when authorized by law.
Protect Civil Rights by:
Complying with Title VI of the Civil Rights Act of 1964 and Section 504 of the
Rehabilitation Act of 1973, as amended. The Agency/Operator gives this assurance
in consideration of and for the purpose of obtaining federal grants, loans, contracts
(except contracts of insurance or guaranty), property, discounts, or other federal
financial assistance to programs or activities receiving or benefiting from federal
financial assistance and agreeing to complete a Civil Rights Compliance
Questionnaire if so required by the Coordinator. Agency/Operator shall also assure
compliance with:
a. Title VI of the Civil Rights Act of 1964, as amended, 42 U.S.C. 2000d et seq.,
which prohibits discrimination on the basis of race, color, or national origin in
programs and activities receiving or benefiting from federal financial
assistance.
b. Section 504 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. 794,
which prohibits discrimination on the basis of disability in programs and
activities receiving or benefiting from federal financial assistance.
C. Title IX of the Education Amendments of 1972, as amended, 20 U.S.C. 1681
et seq., which prohibits discrimination on the basis of sex in education
programs and activities receiving or benefiting from federal financial
assistance.
d. The Age Discrimination Act of 1975, as amended, 42 U.S.C. 6101 et seq.,
which prohibits discrimination on the basis of age in programs or activities
receiving or benefiting from federal financial assistance.
e. The Omnibus Budget Reconciliation Act of 1981, P.L. 97-35, which prohibits
discrimination on the basis of sex and religion in programs and activities
receiving or benefiting from federal financial assistance.
All regulations, guidelines, and standards lawfully adopted under the above
statutes.
g. The Americans with Disabilities Act of 1990, as it may be amended from time
to time.
2. Agreeing that compliance with this assurance constitutes a condition of continued
receipt of or benefit from federal financial assistance, and that it is binding upon the
Agency/Operator, its successors, subcontractors, transferees, and assignees for the
period during which such assistance is provided. Assuring that operators,
subcontractors, sub grantees, or others with whom the Coordinator arranges to
provide services or benefits to participants or employees in connection with any of its
programs and activities are not discriminating against those participants or
employees in violation of the above statutes, regulations, guidelines, and standards.
In the event of failure to comply, the Agency/Operator agrees that the Coordinator
may, at its discretion, seek a court order requiring compliance with the terms of this
assurance or seek other appropriate judicial or administrative relief, to include
assistance being terminated and further assistance being denied.
J. The Agency/Operator, as a political sub -division of the State of Florida, as defined in
Section 768.28, Florida Statutes, agrees to be fully responsible to the limits set forth in
such statute for its own negligent acts or omissions, or intentional tortuous acts, which
result in claims or suits against either the Agency/Operator or Coordinator, and agrees to
be liable to the statutory limits for any damages proximately caused by said acts or
omissions, or intentional tortuous acts.
Nothing contained in this Section shall be construed to be a waiver by either party of any
protections under sovereign immunity, Section 768.28 Florida Statutes, or any other similar
provision of law. Nothing contained herein shall be construed to be a consent by either
party to be sued by third parties in any matter arising out of this or any other Agreement.
K Comply with all standards and performance requirements of the:
The Commission for the Transportation Disadvantaged [Attachment II];
2. The local Coordinating Board approved Transportation Disadvantaged Service Plan
and;
3. Any entities that purchase service.
Failure to meet the requirements or obligations set forth in this Contract, and performance
requirements established and monitored by the Coordinating Board in the approved
Transportation Disadvantaged Service Plan shall be due cause for non-payment of
reimbursement invoices until such deficiencies have been addressed or corrected to the
satisfaction of the Coordinator.
L. Provide Corrective Action. A corrective action notice is a written notice to the
Agency/Operator that the Agency/Operator is in breach of certain provisions of this
Contract and that correction is required. Any corrective action notice will specify a
reasonable time for corrective action to be completed. The Agency/Operator agrees to
implement the Corrective Action specified in the notice and provide written documentation
to substantiate the implementation of the Corrective Action.
M. All contracts, subcontracts, coordination contracts will be reviewed annually by the
Coordinator and local Coordinating Board for conformance with the requirements of this
Contract.
N. Return to the Coordinator any overpayments due to unearned funds or funds disallowed
pursuant to the terms of this Contract that were disbursed to the Agency/Operator by the
Coordinator. The Agency/Operator shall return any overpayment within thirty (30) calendar
days after either discovery by the Agency/Operator, or notification of the Agency/Operator
by the Coordinator or entity purchasing transportation, whichever is earlier. In the event
that the Coordinator first discovers an overpayment has been made, the Coordinator will
notify the Agency/Operator by letter of such a finding. Should repayment not be made in a
timely manner, the Coordinator or purchasing entity will charge interest after thirty (30)
calendar days after the date of notification or discovery, or the Coordinator will deduct said
amount from future invoices.
O. In performing this Contract, the Agency/Operator shall not discriminate against any
employee or applicant for employment because of race, age, disability, creed, color, sex or
national origin. Such action shall include, but not be limited to, the following: employment
upgrading, demotion or transfer; recruitment or recruitment advertising; layoff or
termination; rates of pay or other forms of compensation; and selection for training,
including apprenticeship. The Agency/Operator shall insert the foregoing provision
modified only to show the particular contractual relationship in all its contracts in
connection with the development of operation of the Contract, except contracts for the
standard commercial supplies or raw materials, and shall require all such contractors to
insert a similar provision in subcontracts relating to the performance of this Contract,
except subcontracts for standard commercial supplies or raw materials. The
Agency/Operator shall post, in conspicuous places available to employees and applicants
for employment for Project work, notices setting forth the provisions of the
nondiscrimination clause.
P. By execution of this Contract, the Agency/Operator represents that it has not paid and,
also, agrees not to pay, any bonus or commission for the purpose of obtaining an approval
of its application for the financing hereunder. Funds disbursed to the Agency/Operator
under this Contract shall not be expended for the purpose of lobbying the Legislature, the
judicial branch, or a state agency.
THE COORDINATOR SHALL:
A. Recognize the Agency/Operator as described in Chapter 427, F.S., and Rule 41-2, F.A.C.
B. Insure that entities with transportation disadvantaged funds will purchase Transportation
Disadvantaged services through the coordinated system.
C. At a minimum, annually monitor the Agency/Operator for insurance, safety and reporting
requirements, pursuant to Chapter 427, F.S., and Rule 41-2, F.A.C. The information
contained in the Annual Operating Report must be collected, at a minimum, quarterly from
the Agency/Operator.
THE OPERATOR AND COORDINATOR FURTHER AGREE:
A. Nothing in the Contract shall require the Coordinator to observe or enforce compliance with
any provision thereof, perform any other act or do any other thing in contravention of any
applicable state law. If any provision of the Contract is found by a court of law to violate
any applicable state law, the purchasing entity will at once notify the Coordinator in writing
in order that appropriate changes and modification may be made by the Coordinator and
the Agency/Operator to the end that the Agency/Operator may proceed as soon as possible
with the provision of transportation services.
B. If any part or provision of this Contract is held invalid; the remainder of this Contract shall
be binding on the parties hereto.
C. Termination Conditions:
Termination at Will - This Contract may be terminated by either party upon no less
than thirty (30) days notice, without cause. Said notice shall be delivered by certified
mail, return receipt required, or in person with proof of delivery.
2. Termination due to Lack of Designation - In the event that the Coordinator so
designated by the local Coordinating Board and approved by the Commission, loses
its designation, this contract is terminated immediately upon notification to the
Agency/Operator. Notice shall be delivered by certified mail, return receipt
requested, or in person, with proof of delivery. Notice shall be effective upon
receipt.
3. Termination due to Disapproval of Memorandum of Agreement - In the event that the
Commission does not accept and approve any contracted transportation rates listed
within the Memorandum of Agreement, this Contract is terminated immediately upon
notification to the Agency/Operator. Notice shall be delivered by certified mail,
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return receipt requested, or in person, with proof of delivery. Notice shall be
effective upon receipt.
4. Termination due to Lack of Funds - In the event funds to finance this contract
become unavailable, the Coordinator may terminate the contract with no less than
twenty-four (24) hours written notice to the Agency/Operator. Notice shall be
delivered by certified mail, return receipt requested, or in person, with proof of
delivery. Notice shall be effective upon receipt. The Coordinator shall be the final
authority as to the availability of funds.
5. Termination for Breach - Unless the Agency/Operator's breach is waived by the
Coordinator in writing, the Coordinator may, by written notice to the
Agency/Operator, terminate this Contract upon no less than twenty-four (24) hours
notice. Notice shall be delivered by certified mail, return receipt requested, or in
person with proof of delivery. Waiver by the Coordinator of breach of any provision
of this Contract shall not be deemed to be a waiver of any other breach and shall not
be construed to be a modification of the terms of this Contract, and shall not act as a
waiver or estoppel to enforcement of any provision of this Contract. The provisions
herein do not limit the Coordinator's right to remedies at law or to damages.
6. Upon receipt of a notice of termination of this Contract for any reason, the
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Agency/Operator shall cease service and prepare all final reports and documents Cn
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required by the terms of this Contract. A final invoice shall be sent to the
Coordinator within thirty (30) days after the termination of this Contract.
7. The Coordinator shall pay all bills within 7 days to the Agency/Operator after receipt
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of said payment by the CTD. Nonpayment to the Agency/Operator shall be a breach
for which Agency/Operator may give 24-hour notice of termination of the contract.
Renegotiations or Modifications of this Contract shall only be valid when they have been
reduced to writing, duly approved by the Coordinator, and signed by both parties hereto.
Agency/Operator shall assign no portion of this Contract without the prior written consent of OE
the Coordinator.
This Contract is the entire agreement between the parties.
Attachments I and II are an integral part of the Contract and are hereby incorporated by
reference into this Contract. All subsequent attachments are of an optional nature.
Notice and Contact:
The name and address of the contract manager for the Coordinator for this Contract is.
Gretchen Brock, Transportation Coordinator
Guidance/Care Center, Inc.
3000 41 st Street, Ocean
Marathon, FL 33050
Packet Pg. 1329
The representative/position of the Agency/Operator responsible for administration of the
program under this contract is:
Administrator, Transportation
Monroe County Transportation
1100 Simonton Street
Key West, Florida 33040
In the event that different representatives are designated by either party after execution of
this Contract, notice of the name and address of the new representative will be rendered in
writing to the other party and said notification attached to originals of this Contract.
This contract and its attachments contain all the terms and conditions agreed upon by the parties
hereto.
WITNESS WHEREOF, the parties hereto have caused these presents to be executed.
AGENCY/OPERATOR:
Monroe County Board of County
Commissioners
[ Agency/Operator Name ]
Typed/Printed Name of Authorized
Individual
Title Date
Signature
COMMUNITY TRANSPORTATION
COORDINATOR
Guidance/Care Center
[ Coordinator Name]
Frank Rabbito
Typed/Printed Name of Authorized
Individual
Deputy COO East Re ion
Title Date
Signature
ATTACHMENT I
AGENCY/OPERATOR CONTRACT
SERVICE DESCRIPTION
1. The Agency/Operator will be able to provide: (type of service)
Ambulatory and wheelchair service, paratransit
2. The Agency/Operator will be available to provide transportation (schedule)
3. Days Agency/Operator will not be able to provide services:
Service will not be provided on Saturday and Sunday or County holidays
4. Vehicles Agency/Operator will use to transport all passengers(fleet list- if list does not
fit in this section, pease attach a separate sheet — please also include number of seats and
vie% capacity)
5. Vehicle/Equipment Standards
Air Conditioning, first aid kit, fire extinguisher, warning triangles, 2 way radios
6. Driver Requirements
License type depended on FL DOT requirements, 3 year clean driving record, CPR & First
Aid, HIV training, Physicals, Defensive Driving, Drug Screening (see 4 -W 0 and
requirements illustrated throughout contract)
7. Training
Current CPR and First Aid certification, HIV/AIDS, Defensive Driving, Pre -employment and
biennial driver physicals, ADA training (see FA (3 41-90 and requirements illustrated
throughout contract)
8. Reporting Requirements
Quarterly Operating Reports, documenting all trips provided, Annual Review (conducted by
CTC)
9. Trips will be reimbursed on a priority of need basis. The priority structure will be as follows:
1st Priority - Medical (Medical reasons include trips to treatment, the doctor,
dentist, chiropractor, the hospital and to purchase prescriptions.)
2"d Priority — School/Day Care
3`d Priority - Other (Other includes transport for the purpose of conducting personal
business. - i.e. shopping, going to the bank...)
ATTACHMENT 11
The Commission for the Transportation Disadvantaged
Standards and Performance Requirements
Pursuant to Rule 41-2.006, Florida Administrative Code, the Community Transportation
Coordinator and any Transportation Operator/Agency from whom service is purchased or
arranged by the Community Transportation Coordinator shall adhere to Commission approved
standards. These standards shall include:
(a) Drug and alcohol testing for safety sensitive job positions within the coordinated system
regarding pre -employment, randomization, post -accident, and reasonable suspicion as
required by the Federal Highway Administration and the Federal Transit Administration;
(b) An escort of a passenger and dependent children are to be transported as locally
negotiated and identified in the local Transportation Disadvantaged Service Plan;
(c) Child restraint devices shall be determined locally as to their use, responsibility, and cost of
such device in the local Transportation Disadvantaged Service Plan;
(d) Passenger property that can be carried by the passenger and/or driver in one trip and can
be safely be stowed on the vehicle, shall be allowed to be transported with the passenger
at no additional charge. Additional requirements may be negotiated for carrying and
loading rider property beyond this amount. Passenger property does not include
wheelchairs, child seats, stretchers, secured oxygen, personal assistive devices, or
intravenous devices,
(e) Vehicle transfer points shall provide shelter, security and safety of passengers;
(f) A local toll free phone number for complaints or grievances shall be posted inside the
vehicle. The local complaint process shall be outlined as a section in the local
Transportation Disadvantaged Service Plan including, advising the dissatisfied person
about the Commission's Ombudsman Program as a step within the process as approved by
the Local Coordinating Board;
(g) Out of service area trips shall be provided when determined locally and approved by the
local Coordinating Board, except in instances where local ordinances prohibit such trips,
(h) Interior of all vehicles shall be free from dirt, grime, oil, trash, torn upholstery, damaged or
broken seats; protruding metal or other objects or materials which could soil items placed in
the vehicle or provide discomfort for the passenger;
(i) Billing requirements of the Community Transportation Coordinator to subcontractors shall
be determined locally by the local Coordinating Board and provided in the local
Transportation Disadvantaged Service Plan. All bills shall be paid within 15 calendar days
to subcontractors, after receipt of said payment by the Community Transportation
Coordinator, except in instances where the Community Transportation Coordinator is a
non -governmental entity;
(j) Passenger/trip database must be maintained or accessible by the Community
Transportation Coordinator on each rider being transported within the system,
(k) Adequate seating for paratransit services shall be provided to each rider and escort, child,
or personal care attendant, and no more passengers than the registered passenger seating
capacity shall be scheduled or transported in a vehicle at any time. For transit services
provided by transit vehicles, adequate seating or standing space will be provided to each
rider and escort, child, or personal care attendant, and no more passengers than the
registered passenger seating or standing capacity shall be scheduled or transported in a
vehicle at any time;
(1) Drivers for paratransit services, including coordination contractors, shall be required to
announce and identify themselves by name and company in a manner that is conducive to
communications with the specific passenger, upon pickup of each rider, group of riders, or
representative, guardian, or associate of the rider, except in situations where the driver
regularly transports the rider on a recurring basis. Each driver must have photo
identification that is in view of the passenger. Name patches, inscriptions or badges that
affix to driver clothing are acceptable. For transit services, the driver photo identification
shall be in a conspicuous location in the vehicle,
(m) The paratransit driver shall provide the passenger with boarding assistance, if necessary or
requested, to the seating portion of the vehicle. The boarding assistance shall include
opening the vehicle door, fastening the seat belt or utilization of wheel chair securement
devices, storage of mobility assistive devices, and closing the vehicle door. In certain
paratransit service categories, the driver may also be required to open and close doors to
buildings, except in situations in which assistance in opening/closing building doors would
not be safe for passengers remaining on the vehicle. Assisted access must be in a
dignified manner. Drivers may not assist wheelchair up or down more than one step,
unless it can be performed safely as determined by the passenger, guardian, and driver;
(n) All vehicles ordered or put into service after adoption of this section of the Rule, and
providing service within the coordinated system, shall be equipped with two-way
communications in good working order and be audible to the driver at all times to the base.
All vehicles that are not equipped with two-way communications shall have two years to be
in compliance after the adoption date of this section of the Rule;
(o) All vehicles ordered or put into service after the adoption of this section of the Rule, and
providing service within the coordinated system, shall have working air conditioners and
heaters in each vehicle. Vehicles that do not have a working air conditioner or heater will
be scheduled for repair or replacement as soon as possible. All vehicles that are not
equipped with an air conditioner shall have two years to be in compliance after the adoption
date of this section of the Rule,
(p) First Aid shall be determined locally and provided in the local Transportation
Disadvantaged Service Plan; and Cardiopulmonary Resuscitation shall be determined
locally and .provided in the local Transportation Disadvantaged Service Plan.