Item H01
,
CM
ounty of onroe
BOARD OF COUNTY COMMISSIONERS
Mayor George Neugent, District 2
Mayor Pro Tem David Rice, District 4
TheFloridaKeys
Danny L. Kolhage, District 1
Heather Carruthers, District 3
Sylvia J. Murphy, District 5
County Commission Meeting
December 14, 2016
Agenda Item Number: H.1
Agenda Item Summary #2307
BULK ITEM: DEPARTMENT:
Yes Building
TIME APPROXIMATE:STAFF CONTACT:
Rick Griffin (305) 453-8815
na
AGENDA ITEM WORDING:
Approval of Selectron contract amendment to upgrade server and
the Integrated Voice Response (IVR) application system in preparation for permit expiration
notification enhancement for $19,500.
ITEM BACKGROUND:
The Building Department IVR system allows the public to call in
inspection requests and automatically upload those requests into our CommunityPLUS SunGard
application to produce daily inspection workload for the inspectors. Additionally the IVR allows
inspectors to result inspections while on site. The Board of County Commission requested the
Department begin notification of upcoming permit expirations for applicants. This was because of
the massive number of permits that had remained open in the Computer system. In preparation for
the addition of the permit expiring notification system enhancement the current system and server
must be upgraded. Once the upgrade is completed, we will begin installing the enhancement to
allow for notifications of upcoming expirations.
Finally, after the notification system is in place we will begin automatic permit expirations.
Selectron will perform all upgrade services including installation as noted in attached documentation
PREVIOUS RELEVANT BOCC ACTION:
Sungard Upgrade Contract Amendment approved at the June 15, 2016 BOCC meeting
CONTRACT/AGREEMENT CHANGES:
Upgrade System/Server
STAFF RECOMMENDATION:
Approval
DOCUMENTATION:
4th amendment selectron stw stamp sign
UpgradeQuoteEE4774
FINANCIAL IMPACT:
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Effective Date: 12/14/2016
Expiration Date: 03/31/2017
Total Dollar Value of Contract: $19,500
Total Cost to County: $19,500
Current Year Portion: $19,500
Budgeted:
Source of Funds: 180- 52502-530340
CPI:
Indirect Costs:
Estimated Ongoing Costs Not Included in above dollar amounts:
Revenue Producing: If yes, amount:
Grant:
County Match
:
Insurance Required:
Additional Details:
12/14/16 180-52502 · BUILDING DEPARTMENT $19,500.00
REVIEWED BY:
Rick Griffin Skipped 12/06/2016 5:18 PM
Assistant County Administrator Christine Hurley Completed
12/06/2016 5:19 PM
Steve Williams Skipped 12/06/2016 5:23 PM
Peter Morris Completed 12/06/2016 5:28 PM
Budget and Finance Completed 12/07/2016 8:08 AM
Maria Slavik Completed 12/07/2016 8:08 AM
Kathy Peters Completed 12/07/2016 9:00 AM
Board of County Commissioners Pending 12/14/2016 9:00 AM
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Price Quote EE4774
February 17, 2016
Quote is valid for 90 days
Monroe County, FL
PREPARED FOR:
sŽŝĐĞWĞƌŵŝƚƐIVR Server Hardware Upgrade
Update sŽŝĐĞWĞƌŵŝƚƐ Software to Latest Point Release No Charge
Update Existing 4-Port CT ADE License Software & Key to Latest Version No Charge
This upgrade is only free of charge if the existing 4-port CT ADE license key is sent
back to Selectron after cutover to the new Production IVR (with new key).
Otherwise, standard costs for a new license key will apply.
Selectron-Provided Server (HP DL380 G9) with Windows 2012, R2 Operating System $4,500
The latest available/approved server specs and OS version at the time of
implementation will be provided.
Selectron-Provided Licenses for Four (4) Production IVR Voice Ports $1,000
Assumes Media Gateway Integration. Selectron will provide the required HMP licenses,
and media gateway device; County will provide analog phone lines.
Professional Services for Standard Server Setup & Configuration $5,500
Server Setup, Software Installation, Configuration and Testing Included
Labor to Procure, Assemble, Configure and Test Server Components and Software Included
Remote Installation Support and Configuration Included
System Documentation Included
Decommission Existing Production sŽŝĐĞWĞƌŵŝƚƐ IVR Server
In accordance with the Software License Agreement, the County agrees to
decommission the existing Production sŽŝĐĞWĞƌŵŝƚƐ IVR after cutover to the
new/upgraded sŽŝĐĞWĞƌŵŝƚƐ IVR. Selectron's Project Manager will work with the
County on software deletion, and will need signoff for confirmation.
Total Investment $11,000
Required Items Not Included in This Quote
Phone lines and Network Services
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Price Quote EE4774
February 17, 2016
Quote is valid for 90 days
sŽŝĐĞWĞƌŵŝƚƐIVR Optional Functionality
Test Server Conversion $8,500
After cutting over to the new sŽŝĐĞWĞƌŵŝƚ Production IVR, the County will ship the old
Production server and all components to Selectron to be converted into a
Test IVR. A Test IVR provides a staging environment for updates,
enhancements, and bug fixes. A Test IVR is configured to be exactly like the Production
(if available).
Professional Services for Test Server Setup & Configuration $5,500
Server Set up, Software Installation, Configuration and Testing Included
Labor to Procure, Assemble, Configure and Test Server Components and Software Included
Remote Installation Support and Configuration Included
System Documentation Included
Test Server Port Licensing to Support Four (4) Ports (VoIP Integration) $3,000
Additional Functionality
Spanish Language Options
Initial Set-Up $3,700
Professional Voice Recording $2,500
Staff Directory $2,000
CommunitySelect Engine (Information Line) $8,500
VoIP Integration $7,500
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Price Quote EE4774
February 17, 2016
Quote is valid for 90 days
SELECTRON PRODUCT AND SERVICE PRICING & PAYMENT INFORMATION
PAYMENT TERMS
Receipt of a Purchase Order by the Customer will constitute acceptance of the terms and
conditions utilized in the Professional Services Agreement executed with the initial purchase
of your interactive system.
Customer will be invoiced 45% of Total Investment amount upon receipt of a Purchase Order
and 55% of Total Investment when the new/upgraded IVR is delivered and made available to
customer for testing.
Selectron Technologies expects payment to occur within 30 days of receipt of invoice unless
otherwise agreed to in the contract or purchase order terms and conditions.
PREMIERPRO ON-GOING SUPPORT
An active Support and Maintenance Agreement and all applicable fees are required as
qualification for the discounted pricing offered in this quote. Based upon evaluation of the
items contained in this quote, Support and Maintenance fees will be adjusted accordingly
upon the next renewal of the active Support and Maintenance Agreement.
TAXES
Sales Tax or any other applicable taxes are NOT included in any of this proposal's pricing
information. If taxes become applicable, these taxes will then need to be added to the
proposed pricing.
VENDOR INFORMATION
Selectron Technologies, Inc.
12323 SW 66th Avenue
Portland, OR 97223
Ph: 503.443.1400 Fax: 503.443.2052
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