Item H02,
CM
ounty of onroe
BOARD OF COUNTY COMMISSIONERS
Mayor George Neugent, District 2
Mayor Pro Tem David Rice, District 4
TheFloridaKeys
Danny L. Kolhage, District 1
Heather Carruthers, District 3
Sylvia J. Murphy, District 5
County Commission Meeting
December 14, 2016
Agenda Item Number: H.2
Agenda Item Summary #2398
BULK ITEM: DEPARTMENT:
Yes Building
TIME APPROXIMATE:STAFF CONTACT:
Rick Griffin (305) 453-8815
na
AGENDA ITEM WORDING:
Approval of Selectron contract amendment to add new
enhancement that will send notifications to permit holders to inform them of upcoming expiration of
issued permits for a cost of $30,000.
ITEM BACKGROUND:
The Building Department IVR system allows the public to call in inspection requests and
automatically upload those requests into our CommunityPLUS SunGard application to produce daily
inspection workload for the inspectors. Additionally the IVR allows inspectors to result inspections
while on site. This new feature will allow the Building Department to send notifications, via system
generated phone calls and/or emails to permit holders that have supplied contact information and/or
maintained up to date contact information, to inform them that issued permit is about to expire or has
expired. Once this is accomplished, the Department will begin to automatically expire permits based
on the Florida Building Code and Chapter 6 of the Monroe County Code of Ordinances to eliminate
the build up of open permits.
PREVIOUS RELEVANT BOCC ACTION:
Selectron Upgrade Contract Amendment approved at the June 15, 2016 BOCC meeting
CONTRACT/AGREEMENT CHANGES:
IVR Permit Expiration Notification
STAFF RECOMMENDATION:
Approval
DOCUMENTATION:
5th amendment selectron stw stamp sign
OutboundNotificationEE4769C
FINANCIAL IMPACT:
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Effective Date: 12/14/2016
Expiration Date: 10/31/2017
Total Dollar Value of Contract: $30,000
Total Cost to County: $30,000
Current Year Portion:
Budgeted:
Source of Funds: 180- 52502-530340
CPI:
Indirect Costs:
Estimated Ongoing Costs Not Included in above dollar amounts:
Revenue Producing: If yes, amount:
Grant:
County Match
:
Insurance Required:
Additional Details:
12/14/16 180-52502 · BUILDING DEPARTMENT $30,000.00
REVIEWED BY:
Rick Griffin Completed 11/21/2016 9:33 AM
Assistant County Administrator Christine Hurley Completed
11/28/2016 11:03 AM
Steve Williams Completed 11/29/2016 12:21 PM
Budget and Finance Completed 11/29/2016 1:53 PM
Maria Slavik Completed 11/29/2016 2:05 PM
Kathy Peters Completed 11/29/2016 3:00 PM
Board of County Commissioners Pending 12/14/2016 9:00 AM
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Price Quote EE4769C
February 17, 2016
Quote is valid for 90 days
Monroe County, FL
PREPARED FOR:
Custom Expiring/Expired Permits Notification $7,500
This module allows the VoicePermits system to send outbound notifications to permit
holders to inform them that their permit or permit application is about to expire or has
expired, along with renewal instructions and/or an operator transfer. This module
requires the Outbound Delivery Services Engine.
The notifications will be completed via an outbound phone call or e-mail.
SmartDelivery is required for e-mail capability. Please note that the IVR does not
manage contact information; this quote assumes that all recipient contact data is
available via the custom view (created and maintained by the County).
Method of contact needs to be determined during the design phase. This quote
does not cover any Professional Services related to design changes after
acceptance testing.
During the design phase, the notifications are configured to run automatically,
according to agency business rules, and may be integrated with the
permitting system. This quote does not cover any Professional Services related to
design changes after acceptance testing.
This quote assumes Monroe County staff will create a view for Selectron to query
and consume the pertinent permit/application information and contact
information.
Standard Outbound Notification Reporting Module Included
Project Management Included
Software Development & Quality Assurance Included
Remote Support for Acceptance Testing & Go-Live Included
Automatic Results Notification $5,000
This module allows the VoicePermits system to send outbound notifications containing
inspection results to contractors as soon as the inspection results have been posted to
the permitting database. This module requires the Outbound Delivery Services Engine.
The notifications can be done via phone call or e-mail. SmartDelivery is required
for e-mail capability. Please note that the IVR does not manage contact
information; quote assumes that all recipient contact data is available via the
he County). Method of
contact needs to be determined during the design phase. This quote does not
cover any Professional Services related to design changes after acceptance
testing.
During the design phase, the notifications are configured to run either on-
demand or automatically. This quote does not cover any Professional Services
related to design changes after acceptance testing.
On-demand notifications go out to contractors who have requested to be
R
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Price Quote EE4769C
February 17, 2016
Quote is valid for 90 days
notified. When scheduling the inspection, the caller will be prompted to
enter a phone number to be used for automatic notification when results
are posted.
Automatic notifications go out for all inspections that were resulted.
R
Notifications will only be made to contractors with phone numbers or e-
mail
the County).
Standard Outbound Notification Reporting Module Included
Project Management Included
Software Development & Quality Assurance Included
Remote Support for Acceptance Testing & Go-Live Included
REQUIRED: Outbound Delivery Services Engine $8,500
This engine is required for outbound alerts and notifications. This engine can be
shared by all alerts and notifications installed on the same server.
OPTIONAL: SmartDelivery $6,000
This module is only required if the County would like to use e-mail for outbound
notifications. Notifications via phone call do not require this module.
OPTIONAL: Four (4) Additional IVR Voice Ports $8,000
The existing VoicePermits IVR has four (4) licensed voice ports. Depending on
the call volume and calling schedule for the Expiring/Expired Permits Notification
campaign and Automatic Results Notification, additional ports may be necessary.
Additional ports may be purchased in increments of four (4). Selectron will provide
hardware and licensing for the additional ports. The County will provide analog phone
lines.
Required Items Not Included in This Quote
Phone Lines & Network Services Required to Support the Installation
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Price Quote EE4769C
February 17, 2016
Quote is valid for 90 days
SELECTRON PRODUCT AND SERVICE PRICING & PAYMENT INFORMATION
Pricing does not include additional application integration charges that may be required as
part of this solution. This includes Application Vendor API, user, or implementation fees,
additional licensing fees, or other surcharges directly or indirectly charged by or remitted to
the Application Vendor.
PAYMENT TERMS
Receipt of a Purchase Order by the Customer will constitute acceptance of the terms and
conditions utilized in the Professional Services Agreement executed with the initial purchase
of your interactive system.
Customer will be invoiced 45% of Total Investment amount upon receipt of a Purchase Order
and 55% of Total Investment amount when the products purchased are delivered and made
available to customer for testing.
Selectron Technologies expects payment to occur within 30 days of receipt of invoice unless
otherwise agreed to in the contract or purchase order terms and conditions. All presented
pricing is in US Dollars.
PREMIERPRO ON-GOING SUPPORT
An active Support and Maintenance Agreement and all applicable fees are required as
qualification for the discounted pricing offered in this quote. Based upon evaluation of the
items contained in this quote, Support and Maintenance fees will be adjusted accordingly
upon the next renewal of the active Support and Maintenance Agreement.
TAXES
Sales Tax or any other applicable taxes are NOT included in any of this proposal's pricing
information. If taxes become applicable, these taxes will then need to be added to the
proposed pricing.
VENDOR INFORMATION
Selectron Technologies, Inc.
12323 SW 66 th Ave
Portland, OR 97223
Ph: 503.443.1400 Fax: 503.443.2052
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