03/15/2018 to 03/14/2019 03/21/2018GJ Z COURTS °
o:
Kevin Madok, CPA
.... Y1
Clerk of the Circuit Court & Comptroller — Monroe Count Florida
•R OE COUN
DATE: April 25, 2018
TO: Maria Guerra
IT Department
FROM: Pamela G. Hancock, D.C.
SUBJECT: March 21'` BOCC Meeting
Attached is an electronic copy of Item C2, a 12 month extension of AT &T Support
Contract for AT &T phone switch, cabling, and a dedicated technician for $163,706.23 annually
from March 15, 2018 to March 14, 2019, for your handling.
Should you have any questions, please feel free to contact me at ext. 3130. Thank you.
cc: County Attorney_
Finance
File
KEY WEST MARATHON PLANTATION KEY
500 Whitehead Street 3117 Overseas Highway 88820 Overseas Highway
Key West, Florida 33040 Marathon, Florida 33050 Plantation Key, Florida 33070
305 - 294 -4641 305 - 289 -6027 305 - 852 -7145
PK/ROTH BUILDING
50 High Point Road
Plantation Key, Florida 33070
305 - 852 -7145
at &t
STATEMENT OF WORK
Sub -Rider D7 Statement of Work
AT &T Equipment Resale and Related Services Pricing Schedule
Pricing Schedule ECATS No.: 20101222- 0258UA
SOW ECATS No.:
CPR: 16332609
CUSTOMER Legal'Name ( "Customer ")
AT &T Corp. ("AT&T")
AT &T Branch Sales Contact Name
Monroe County Board of County
AT &T Corp.
Name: William Wing
Commissioners
CUSTOMER Address
AT &T Corp. Address and Contact
AT &T Branch Sales Contact information
1200 Truman Ave, Suite 211
One AT &T Way
Street Address
Key West, FL 33040
Bedminster, NJ 07921 -0752
City, State /Province Zip Code
o ' ed Agent &RlapLeentatii vP � _
Attn: Master Agreement Support Team
Phone
E -mail: mast ()att.com
Email:
(Typed or Printed Name) David Rice
Sales /Branch Manager:
e
r ;.
SCVP Name:
CUSTOMER Contact
AT &T Contact Information
Name: Alan MacEachern
( Tit SR CUSTOMER CONT' �
Mary L Miller
Telephone: (305) 453 -8792
575 Morosgo Drive, 6th fir East
Email:
Atlanta, GA 30324
maceachern- alan @monroecounty -fl.gov
Telephone: (404) 685 -5578
Email: mm9l7l(@aU.com
CUSTOMER Billie '•Address'and Contact.
MONROE COUNTY ATTORNEY
0 P OVEDAST ORM: - •Attest:
EVIN OK, Clerk
Attention: Maria Guerra
CHRISTINE L IMBERT- BARROWS
1200 Truman Ave
Key West, FL 33040
De ut
P y Clerk
Customer # 20176579
DATE:
4AC,4 21 20 t�
" "
This Statement of Work ( "SOW ") constitutes a Quote until executed by Customer, at which time it will be considered
an Order. The Quote expires ninety (90) days after the Date of Submission.
This SOW shall be void if not executed by Customer and received by AT &T within sixty (60) days of the date AT &T
executed the SOW, or if the Customer alters, adds or deletes any of the provisions in the version executed by
AT &T.
AGREED:
AGREE .
CUSTOMER: Mo roe Cou Board ounty Commissioners
AT &T obal S is
—71
By:
By:
w
r=te
(Authorized t or Representative)
o ' ed Agent &RlapLeentatii vP � _
f s y
C:" f'�'1
(Typed or Printed Name) David Rice
U r1;:0
(Typed or Printed Name)
e
r ;.
GLENN C. GIRARRE2
(Title) Mayor
( Tit SR CUSTOMER CONT' �
"°"'
rn
(Date) 21, 2 0 1?
(Date) = ' 3 -�� % _T1
MONROE COUNTY ATTORNEY
0 P OVEDAST ORM: - •Attest:
EVIN OK, Clerk
CHRISTINE L IMBERT- BARROWS
B y
ASSISTANT COUNT kITORNEY
De ut
P y Clerk
DATE:
4AC,4 21 20 t�
" "
I
Date
UA Pricing Schedule SOW AT &T and Customer Confidential Information Page 1 of 3
Global Services — Norte[ 05/15/13
Sub -Rider D7 - Statement of Work
Installation Site Address: 500 Whitehead Street, Key West, FL 33040
Date of Submission: 02/22/18
Purchase Order Number:
SELECTION OF EQUIPMENT SERVICE PLAN:
AT &T Voice Maintenance Solutions X - Essential Plus ®Dedicated ❑Custom
Initial Term: 12 Months From: 3/15/18 To: 3/14/19 Total Price: $163,706.23
Service Plan Payment Terms (default is annual): ®Monthly
TERMINATION ADJUSTMENTS: Customer can terminate contract with no penalty after 90 days of
contract and with 30 day notice.
Remittance for invoices rendered by AT &T Global Services for Service Plans should be to AT &T
Global Services.
PASS Basic Entitlement:
Partner Assurance Support Services (PASS Basic) has been included for all applicable locations for
the manufacturer to provide corrective software content to AT &T, such as software patches and
updates to correct known software issues or defects on behalf of the Customer.
Equipment and Applications Covered Under Maintenance Agreement:
Avaya (Nortel) CS1000M - Serial # Z04580 - S/W Release 3.0
Avaya (Nortel) CS1000E - Serial# 318819298 - S/W Release 5.50
Avaya (Nortel) Call Pilot 1005r - Dongle ID 10377278 - S/W Release 5.0
All remote locations associated with above Avaya equipment
Equipment Excluded from Maintenance Agreement:
Headsets, portable /wireless /cordless telephones, answering machines, UPS systems, power
conditioners and power supplies (including batteries and chargers) consumables, personal
computers, printers, third party software support (unless otherwise noted) and any software which is
at a revision level not supported by the software licensor.
UA Pricing Schedule SOW . and Customer Confidential Information Page 2 of 3
Global Services — Nortel 05/1513
Sub-Rider D7 - Statement of Work
Special Terms:
• AT &T will provide Dedicated Technician(s), as stated in the above referenced Order, to work on the
Customer's site(s). AT &T and Customer agree that the duties of the on -site Technician(s) shall be
primarily to provide the system Maintenance and secondarily, with time permitting, to provide
incidental labor for moves, adds and changes.
• Dedicated Technician(s) will be on Customer site(s) (8) hours per day, five (5) days a week fifty
(50) weeks per year, during the hours of 8:00 A.M. and 5:00 PM, Monday through Friday
excluding holidays observed by AT &T.
• AT &T will insure that the Technician is reasonably trained and qualified to make repairs to
systems currently maintained.
• Customer acknowledges if equipment is declared End of Life (EOL) by Equipment Manufacture,
AT &T will provide reasonable efforts to resolve EOL product failure issues, utilizing internal
resources only. Hardware parts, if available, may be limited to secondary supplies.
• For work which requires engineering consideration, issuance of Sales /Service Orders, or work
outside of the normal schedule work hours will be performed by AT &T and billed to Customer at
AT &T then current rates for labor and materials.
UA Pricing Schedule SOW AT &T and Customer Confidential Information Page 3 of 3
Global Services — Norte[ 05/15/13