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Item C27C ounty of M onroe {f `° " rel BOARD OF COUNTY COMMISSIONERS n Mayor David Rice, District 4 The FlOnda Key y m 1 �� Mayor Pro Tem Sylvia J. Murphy, District 5 Danny L. Kolhage, District 1 George Neugent, District 2 Heather Carruthers, District 3 County Commission Meeting June 20, 2018 Agenda Item Number: C27 Agenda Item Summary #4323 BULK ITEM: Yes DEPARTMENT: Information Technology TIME APPROXIMATE: STAFF CONTACT: Alan MacEachern (305) 295 -5110 N/A AGENDA ITEM WORDING: Approval of a 3 year contract with Broadwave, the sole provider of Microwave Internet Service in the Florida Keys, to install service at the Marathon Emergency Operations Center and the Sheriffs Complex on College Road in the amount of $68,928. ITEM BACKGROUND: As discussed at the May 16 BOCC meeting on agenda item D13 and outlined in the attached presentation from the Communications Task Force, one of the most challenging issues in the week after Hurricane Irma was the lack of a reliable broadband internet connection to facilitate communication between EOC personnel and other entities outside of Monroe County. This was a challenge because the only two fiber connections into Monroe County (AT &T and Comcast) both had technical challenges and were unavailable for most of that first week. Broadwave does not use fiber to provide internet capability in Monroe County and instead relies on a tested and hardened Microwave network that they operate. By adding this additional communications capability into our environment, we are significantly improving our ability to retain communications capability after future storms as we are no longer reliant on a single type of connectivity. Broadwave is currently the sole provider of microwave internet service in the Florida Keys and thus this purchase is exempt from competitive solicitation as per Sec. 2- 347(e)(3) of the Monroe County Code. This contract provides pricing for network services for 36 months, as provided by Broadwave at 2 locations — the Marathon EOC and the Sheriff s complex on College Road. The 3 year total cost of $68,928 includes $15,000 for installation ($7,500 per location) and annual costs of $10,788 for the Marathon EOC and $7,188 for the Sheriff s complex. PREVIOUS RELEVANT BOCC ACTION: This broadband access was discussed and identified as important to implement in Item D -13 of the May 16, 2018 regular BOCC meeting. CONTRACT /AGREEMENT CHANGES: N/A STAFF RECOMMENDATION: Approval DOCUMENTATION: Broadwave - MSA Contract Microwave Internet Services Communications Task Force Update FINANCIAL IMPACT: Effective Date: June 20th, 2018 Expiration Date: June 19th, 2021 Total Dollar Value of Contract: $68,928 Total Cost to County: $68,928 Current Year Portion: $19,494 Budgeted: No — Irma Identified New Requirement Source of Funds: Ad Valorem CPI: Indirect Costs: Estimated Ongoing Costs Not Included in above dollar amounts: Revenue Producing: No Grant: County Match: Insurance Required: Additional Details: If yes, amount: REVIEWED BY: Alan MacEachern Completed Assistant County Administrator Christine Hurley 06/05/2018 3:41 PM Christine Limbert Completed Budget and Finance Completed Maria Slavik Completed Kathy Peters Completed Board of County Commissioners Pending 06/05/2018 1:12 PM Completed 06/05/2018 3:59 PM 06/05/2018 4:01 PM 06/05/2018 5:54 PM 06/05/2018 5:57 PM 06/20/2018 9:00 AM C.27.a L E THIS MASTER AGREEMENT ( "Master Agreement ") is made this 20th day of June, 2018 (the "Effective Date "), by and between Broadwave ( "Broadwave "), with a principal place of business at 1111 12th Street, Unit 106, Key West, Florida 33040 and Monroe County Board of County Commissioners ( "Customer "), with a principal place of business at 1100 Simonton Street, Key West, FL 33040 (each a "Party" and collectively the "Parties "). WHEREAS, Broadwave operates telecommunications equipment and systems; and WHEREAS, Broadwave is currently the sole provider of microwave internet service in the Florida Keys, which is one of the services offered under this Master Agreement; and WHEREAS, Customer wishes to purchase from Broadwave certain telecommunications and related services for use in connection with Customer's business, and Broadwave desires to provide said telecommunications and related services to Customer; NOW, THEREFORE, for and in consideration of the mutual promises contained herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows: 1. Definitions. For all purposes of the Master Agree- ment the following terms shall have the definitions set forth below: a. Availability Date means, with respect to a given Service rendered pursuant to a given Service Order, the date that such Service is first available for use by Customer. b. Customer Premises means the location or locations occupied by Customer or Customer's End Users to which Services are provided. c. Customer's End User(s) means, individually and col- lectively, any and all third parties who gain access to or utilize Service(s) provided to Customer here under. d. Facilities means real or personal property owned or leased by Broadwave and used to deliver Services, in- cluding without limitation terminal and other equipment, antennae, wires and cables, lines, ports, routers, switch- es, channel service units, data service units, cabinets, racks, and private rooms. e. Initial Term means a period of three (3) years commencing upon the Effective Date. f. Service(s) mean, individually and collectively, Broadwave's telecommunications - related services and facilities described in a then - effective Service Order which has been accepted by Broadwave as described at Section 4. g. Service Order means a document in the form spec- ified by Broadwave which sets forth, at a minimum, (i) the Service(s) which are the subject of such Service Order, (ii) rates and charges applicable to such Ser- vice(s), (iii) the Service Order Term, and (iv) applicable Customer Premises to which such Services will be pro- vided. "Service Order" expressly includes any Upgrade Service Orders. h. Service Order Confirmation means, with respect to a given Service Order submitted to Broadwave, Broad - wave's written response thereto, which may contain additional or differing terms proposed by Broadwave. i. Service Order Term means, with respect to each Service Order, the period of time during which such Service Order shall be in effect, as specified on the Service Order. 2. Provision of Services. Subject to all terms and conditions of the Master Agreement: a. With respect to each Service Order accepted by Broadwave as described at Section 4, Broadwave shall use commercially reasonable efforts to ensure that all Services described in such Service Order are available for Customer's use in accordance with this Master Agreement throughout the applicable Service Order Term (except during Excused Outages); and b. Customer shall pay for such Services at the recurring and non - recurring rates and charges provided in such Service Order as more fully described in Sections 10 and 11 herein. c. Broadwave may provide any additional services relat- ed to installation or use of the Services upon Custom- er's prior approval of such additional services and any charges there for, and Customer agrees to pay all rates and charges for such additional services upon invoice there for by Broadwave. 3. Term. The term of this Master Agreement shall com- mence as of the Effective Date, and shall expire, unless terminated earlier in accordance herewith, upon the later of (i) the expiration of the Initial Term and any renewals thereof (as described below), or (ii) the last termination or expiration (without further renewal) of all Service Orders executed here under. Upon the expiration of the Initial Term or any renewal term, this Master Agreement shall automatically renew for additional one(1) year renewal periods, unless a Party has delivered to the other Party written notice to the contrary at least ninety (90)days prior to the end of the then - current Initial Term or renewal term, as the case may be. The Service Order Term for each Service Order will begin on the date such Service Order is accepted by Broadwave as described at Section 4 and shall continue for the duration of time set forth in the applicable Service Order after the first Availability Date of Services under such Service Order. Upon the expiration of the initial Service Order Term or any extension thereof, the Service Order Term of such Service Order shall automatically be extended for additional one (1) year extension periods, unless a Party has delivered to the other Party written notice to the con- trary at least ninety (90) days prior to the end of the Term. 4. Service Ordering. The Parties agree to the terms of service by executing a Service Order. C.27.a L • Each Service Order (including all terms and conditions set forth therein and as amended pursuant to this Section) shall become part of, and be subject to all terms and conditions of, the Master Agreement with re- spect to the Service(s) set forth on such Service Order. Broadwave will use commercially reasonable efforts to make Services available for Customer's use on or by the proposed Availability Date(s) set forth there for on the applicable Service Order, but Broadwave does not guar- antee Services availability on such proposed Availability Date(s). 5. Upgrades to Service Orders. a. From time to time during the term of this Master Agreement, Customer may elect to purchase additional quantities of, or functionally enhanced versions of, Ser- vices set forth on a then current Service Order. In such event, at Customer's election and subject to Broad - wave's approval and acceptance thereof, Customer may upgrade the then - current Service Order to include such additional quantities of, or functionally enhanced versions of, Services upon execution of an "Upgrade Service Order" which shall mean a Service Order which sets forth, in addition to any other information required to be set forth in a Service Order, the functionally enhanced versions of Services to be provided there under(or, where Customer seeks additional quantities of Services currently taken by such Customer pursuant to a then - current Service Order, the total amount of such Services to be provided to Customer, including any set forth on a then - current Service Order). b. Upon Broad - wave's execution of an Upgrade Service Order, such Upgrade Service Order shall be deemed to terminate the prior Service Order(s) referenced in such Upgrade Service Order without liability to Customer for any early termination charges for such terminated Service Order(s). Customer acknowledges that Customer shall remain liable for all charges associated with Services actually provided during the term of such terminated Service Order (including any charges for additional ser -vices required for installation or use of such Services). 6. Customer Premises, Broadwave Facilities. a. Customer shall allow Broadwave access to the Cus- tomer Premises to the extent reasonably necessary for the installation, inspection and scheduled or emergency maintenance of Services or Facilities relating to the Services. Broadwave shall notify Customer or Customer's End User in advance of any regularly scheduled maintenance that will require access to the Customer Premises. Customer will be responsible for providing and maintaining, at its own expense, the level of power, heating and air conditioning necessary to maintain the proper environment for the Facilities on the Customer Premises, and shall ensure that Customer Premises E are secure and safe from hazards to the Facilities or to Broadwave's employees, agents and contractors. Except as expressly set forth to the contrary in this Agreement or in any Service Order, with respect to any Customer Premises (other than locations occupied by Customer), Broadwave's Facilities at such Customer Premises shall consist of, as applicable, an antenna, associated cables or wires (if needed), and a single Ethernet connection point ( "Demarcation Point ") which Demarcation Point shall be the terminating point for Services provided by Broadwave to such Customer Premises. Broadwave shall have no responsibility for, or liability in connection with, any other equipment (in- cluding without limitation customer premises equipment) necessary or desirable for Customer or Customer's End Users to access or use the Services. b. Customer covenants, represent and warrants to Broadwave that it has the authority to grant Broadwave the right of entry and access to Customer Premises under this Section, and shall maintain such right and authority until such time as Services are no longer being provided to such Customer Premises and Broadwave has removed its Facilities there from. Notwithstanding the foregoing, to the extent that the provision of Services to a given Customer Premises requires access to or use of the roof of such Customer Premises (e.g., for installation of antenna(e)), Broadwave may, if it so elects, secure such right and authority itself, but in no event shall such election by Broadwave relieve Customer of its obligations hereunder to procure and maintain all other necessary authority to grant Broadwave the right of entry and access to Customer Premises under this Section. c. Title to all Facilities shall remain with Broadwave will provide and maintain the Facilities in good working order. Customer shall not, and shall not permit others to, without the prior written consent of Broadwave (i) rearrange, disconnect, remove, attempt to repair, or otherwise tamper with any Facilities, (ii) use any Facilities for any purpose other than that for which Broadwave provides them, or (iii) take any action that causes the imposition of any lien or encumbrance on the Facilities. Anything in the Master Agreement to the contrary notwithstanding, in no event will Broadwave be liable to Customer or any other person for interruption of Services or for any other loss, cost or damage caused or related to improper use or maintenance of the Facilities by Customer, Customer's End Users or third parties pro- vided access to the Facilities by Customer or Custom- er's End Users in violation of this Section 6.Customer agrees (which agreement shall survive the expiration, termination or cancellation of any Service Order or this Master Agreement) to allow Broadwave to remove some or all (in Broadwave's discretion) of the Facilities from the Customer Premises (1) after termination, expiration or cancellation of the Services in connection with which the Facilities were used, and (2) for maintenance, repair, replacement or otherwise as Broadwave may determine is necessary or desirable from time to time. d. Subject to s. 768.28, Florida Statutes, Customer shall defend, indemnify and hold harmless Broadwave, and its successors or assigns, against any and all claims, liability, loss, damage, or harm (including without limitation reasonable legal fees) suffered by Broadwave to the extent that the same arise from Customer's gross negligence, willful misconduct or failure to perform its obli - gations under this Section 6, including without limitation any damage to the Facilities resulting there from. r C.27.a L • 7. Broadwave Premises, Customer Facilities. a. Upon request, Broadwave shall allow Customer access to any Broadwave premises and /or Facilities to the extent reasonably necessary for the installation, inspection and scheduled or emergency maintenance of Customer facilities relating to the Services, as well as for the interconnection of such Customer facilities with the Facilities as the Parties reasonably deem necessary for Customer's use of the Services. Customer shall notify Broadwave two (2) business days in advance of any regularly scheduled maintenance that will require access to the Broadwave premises and /or Facilities. Broadwave will be responsible for providing and maintaining, at its own expense, the level of power, heating and air con- ditioning necessary to maintain the proper environment for the Customer facilities on the Broadwave premises, and shall ensure that Broadwave premises are secure and safe from hazards to the Customer facilities or to Customer's employees, agents and contractors. b. Title to all Customer facilities shall remain with Cus- tomer. Customer will provide and maintain the Customer facilities in good working order. Broadwave shall not, and shall not permit others to, without the prior consent of Customer (i) rearrange, disconnect, remove, attempt to repair, or otherwise tamper with any Customer facilities, (ii) use any Customer facilities for any purpose other than that for which Customer provides them, or (iii) take any action that causes the imposition of any lien or encumbrance on the Customer facilities. Anything in the Master Agreement to the contrary notwithstanding, in no event will Customer be liable to Broadwave or any other person for interruption of Services or for any other loss, cost or damage caused or related to improper use or maintenance of the Customer facilities by Broad -wave or third parties provided access to the Broadwave premises, Facilities or Customer facilities by Broadwave in violation of this Section 7. Broadwave agrees (which agreement shall survive the expiration, termination or cancellation of any Service Order or this Master Agreement) to allow Customer to remove the Customer facilities from the Broadwave premises and /or any Facili- ties (1) after termination, expiration or cancellation of the Services in connection with which the Customer facilities were used, and (2) for maintenance, repair, replacement or otherwise as Customer may determine is necessary or desirable from time to time. c. Broadwave shall defend, indemnify and hold harmless Customer, and its successors or assigns, against any and all claims, liability, loss, damage, or harm (including without limitation reasonable legal fees) suffered by Customer to the extent that the same arise from Broad - wave's gross negligence, willful misconduct or failure to perform its obligations under this Section7, including without limitation any damage to the Customer facilities resulting there from. 8. Customer - Provided Equipment. Broadwave may install certain Customer - provided communications equipment at the request of Customer, but Broadwave shall not be responsible for the operation or main- tenance of any Customer - provided communications equipment. Broadwave shall have no liability whatsoever for the configuration, management, or performance of Customer - provided communications equipment. 9. Credit Approval and Deposits. Customer is a political subdivision of the State of Florida, and to the extent that has credit information, Customer will provide Broadwave with credit information regarding E Customer as requested, and delivery of Services is expressly made subject to credit approval. Broad -wave may require Customer to make a deposit (which will not exceed Customer's estimated charges for all then - current Services for two months) as a condition to Broadwave's acceptance of any Service Order, or as a condition to Broadwave's continuation of Services. The deposit will be held by Broadwave as security for pay- ment of Customer's charges, and, in Broadwave's sole discretion, may be applied against any past -due charge (and Customer may be required to replenish such deposit). Upon termination of the Master Agreement, the amount of the deposit then remaining will be credited to Customer's account and any remaining credit balance will be refunded to Customer. 10. Rates and Charges. Rates and charges for Ser- vice(s) shall be set forth in the Service Order(s) pursuant to which such Service(s) are provided to Customer. Charges for additional services required for installa -tion or use of such Services shall be at Broadwave's then - current charges for same. Billing to Customer for recurring charges with respect to Service(s) will commence on the Availability Date for such Services. All other charges for Services or additional Services may be billed at the times designated by Broadwave. Without limiting the foregoing, Broadwave may invoice Customer for one (1) months' monthly recurring charges for Service(s), along with any charges for installation of Service(s) or other services performed by Broadwave, on the Availability Date of such Service(s). 11. Payment. Broadwave shall invoice Customer for the Services, and for charges for additional services required for installation or use of such Services, on a monthly basis; provided, however, that Broadwave may invoice Customer for nonrecurring charges for the Services or for additional services at any time. Billing for partial months is prorated based on a calendar month. Subject to Section 12, Customer shall pay all amounts set forth on an invoice within thirty (30) days after the receipt of a Proper Invoice in accordance with the Local Government Prompt Payment Act, s. 218.70, Florida Statutues. Past due amounts bear interest at a rate of 1.% per month (or the highest rate allowed by law, whichever is less) beginning from the date first due until paid in full. 12. Disputed Invoices. In the event Customer disputes any portion of a Broadwave invoice, Customer shall pay the undisputed portion of the invoice by the date the same is due, and shall submit to Broadwave a written claim for the disputed amount, which claim shall set forth with specificity Customer's grounds for such dispute. All claims must be submitted to Broadwave within thirty (30) days of receipt of the invoice under which the dispute arose. Customer waives the right to dispute any charges not disputed within such thirty (30) day period. In the event that the dispute is resolved against Customer, Customer shall pay such amounts. If any dispute timely brought by Customer hereunder has not been resolved by the Parties within thirty (30) days (or such longer period as the Parties mutually agree upon) after Customer first submits the written claim regarding such dispute, then the disputed amounts shall become due and payable, and neither this sentence nor the voluntary payment of such amount shall prevent Customer from pursuing any available legal remedies to obtain a refund of such amounts. !Fmi 2T ow— C.27.a L • E 13.Taxes. All charges for Service are net of Applicable Taxes (as defined below). Except for taxes based on Broadwave's net income and taxes assessed on Broadwave's tangible or intangible property, Customer will be responsible for all applicable taxes, fees, duties, charges, or regulatory surcharges that arise in any jurisdiction on the provision, sale or use of the Service and permitted by applicable law to be passed through to Customer, including, without limitation, value added, consumption, sales, use, gross receipts, excise, access, bypass, franchise or other taxes or federal or state universal services charges (collectively, "Applicable Taxes "). Customer is entitled to an exemption from any Applicable Taxes, Customer shall be responsible for presenting the other Party with a valid exemption certificate. Broadwave will give effect to any such valid exemption certificate to the extent it applies to any Service billed by Broadwave to Customer. 14. Use Of Marks. Neither Party shall use any trade - marks, service marks, logos, or trade names of the other Party (individually and collectively the "Marks ") in any manner whatsoever, including without limitation in any advertising, signage, marketing materials, web -site content, brochures or any other materials in any medium, without such other Party's express advance written consent. Neither Party shall issue any press release, announcement or public statement with respect to the Master Agreement or the other Party without such other Party's express advance written consent, and any such press release, announcement or public statement shall be subject to such other Party's review and written approval. Each Party agrees that it shall only use any Marks in strict compliance with the other Party's instructions. In no event whatsoever shall a Party use the Marks: (i) except in connection with such Party's exercise of rights and performance of obligations under the Master Agreement, (ii) in any manner which is derogatory to or critical of the other Party or otherwise in breach of the Master Agreement, or (iii) without the other Party's express prior written permission, in connection with trademarks, service marks, logos, or trade names of third parties or in any manner that expresses or implies any affiliation, connection, or association of such other Party with, or such other Party's sponsorship or approval of, the activities of any third party. 15. Customer's Use of Services. Subject to s. 768.28, Florida Statutes, Customer shall defend, indemnify, and hold harmless Broadwave from and against any and all costs, losses, harm or damag -es (including without limitation reasonable attorney's fees) arising out of or relating to Customer's use of the Services, including claims resulting from use of the Services by Customer's End Users and /or the content of any communications transmitted via the Service(s), except for costs, losses, harm or damages arising out of Broadwave's gross negligence or willful misconduct. 16. Nondisclosure. Subject to Florida Public Records Law - Chapter 119, Florida Statutes, a. Each Party acknowledges that, in the course of performance under the Master Agreement, it may receive Confidential Information (as hereinafter defined) of the other Party. Neither Party shall disclose to any third party or use for any purpose whatsoever, except to the extent required for such Party's performance under the Master Agreement or to the extent expressly permitted hereunder, any Confidential Information of the other Party. Anything in this Section 16 to the contrary notwithstanding, the obligation of the Receiving Party to protect the confidentiality of any information or materials shall terminate as to any information or materials which: (i) are, or become, public knowledge through no act or failure to act of the Receiving Party; (ii) are publicly disclosed by the proprietor thereof; (iii) are lawfully obtained without obligations of confidentiality by the Receiving Party from a third party after reasonable inquiry regarding the authority of such third party to possess and divulge the same; (iv) are independently developed by the Receiving Party from sources, or through persons, that the Receiving Party can demonstrate had no access to Confidential Information of the Disclosing Party; or (v) are lawfully known by the Receiving Party at the time of disclosure other than by reason of discus- sions with or disclosures by the Disclosing Party. For purposes of this Master Agreement, "Disclosing Party" means the Party who has disclosed Confidential Infor- mation of such Party to the other Party, and "Receiving Party" means the Party to whom Confidential Information of the other Party is disclosed. b. If a Receiving Party is required or becomes legally compelled (by deposition, interrogatories, subpoena, civil investigative demand, or similar process) to disclose any Confidential Information of the other Party, such Receiving Party shall provide the Disclosing Party with prompt notice of such request(s), requirements or compulsions so that such Disclosing Party may seek an appropriate protective order or other appropriate limitation on such disclosure from an appropriate court or regulatory authority of competent jurisdiction. The Parties hereto further agree that, anything in the Master Agreement to the contrary notwithstanding, in the event such a protective order or limitation on such disclosure issued by an appropriate court or regulatory authority of competent jurisdiction is not obtained by the latest date such disclosure is legally required, or in the event that the Disclosing Party elects to not seek such protective order or limitation on disclosure, such Receiving Party's compliance with such requirement or legal compulsion shall not be deemed a breach of the Master Agreement. Each Receiving Party agrees, when complying with such requirement or legal compulsion, to disclose only that limited portion of the Disclosing Party's Confidential In- formation that it is advised by counsel is legally required for such compliance and further agrees to exercise its best efforts to obtain assurance that the recipient will accord confidential treatment to such Confidential Information. c. For the purposes of the Master Agreement, "Confi- dential Information" shall mean all technical, economic, business, engineering or other information (including "trade secrets ", as defined under applicable law) which is proprietary to the Disclosing Party (or with respect to which the Disclosing Party owes a third party a duty of confidence) and which the Disclosing Party discloses to the Receiving Party either (i) intangible form marked as confidential, or (ii) orally, provided that the Disclosing Party identifies such information disclosed orally as being confidential at the time of disclosure and then promptly confirms the confidential nature of such information in writing to the Receiving Party. !Fmi 2T ow— C.27.a L • E d. The Receiving Party acknowledges that, upon the breach or threatened breach by the Receiving Party of any provision contained in this Section 16, the Disclos- ing Party will be without an adequate remedy at law, and would suffer or be threatened with irreparable injury, and that the Receiving Party shall have the right to obtain immediate injunctive relief against the Receiv - ing Party, in addition to all other rights and remedies available to the Disclosing Party, in equity and at law. This Section 16 shall survive expiration or termination of the Master Agreement for any reason whatsoever, and the Receiving Party's obligations under this Section 16 shall continue (i) with respect to Confidential information of the Disclosing Party which also constitutes "trade secrets ", as defined under applicable law, until such time as such information no longer constitutes a trade secret due to no fault of the Receiving Party, and(ii) with re -spect to all other Confidential Information, for a period of eighteen (18) months after the expiration or termination of the Master Agreement or such longer period as may be required by applicable law. 17. Force Majeure. If a Party's performance hereun- der(other than the payment of money) is delayed or prevented by reason of an uncontrollable circumstance that would not reasonably be considered to be a normal business risk, including, without limitation, acts of God or of the public enemy; earthquakes; fires; floods or other catastrophes; epidemics or quarantines; freight embargoes; war; civil strife; insurrection; riot; materials shortages; or labor stoppages (each, a "Force Majeure Event "), then the Party whose performance is delayed or prevented shall promptly notify the other Party of the Force Majeure Event and shall be excused from perfor- mance to the extent delayed or prevented (and the other Party shall be excused from any corresponding per- formance for the same period); provided, however, that the Party whose performance is delayed or prevented shall take all reasonable steps to avoid or remove such cause of nonperformance and shall continue toper form whenever and to the extent reasonably possible, and provided further that any time for performance set forth in this Master Agreement shall be extended for a period equal to the period of any such delay. 18. Suspension of Service(s). a. Broadwave may suspend Service(s) without liability if Customer fails to pay a past due balance for charges (other than amounts which are the subject of a then - current dispute in accordance with Section 12) within ten (10) calendar days after Customer's receipt of written notice from Broadwave of planned suspension of Services, and may continue such suspension until all amounts due are paid in full or Broadwave terminates applicable Service(s), Service Order(s) or the Master Agreement pursuant to Section 19 or Section 20. b. Broadwave may suspend Service(s) without liability if Customer's use of Services materially exceeds Customer's credit limit and /or then - current deposit balance, unless (i) within five (5) business days' written notice thereof by Broadwave, Customer provides adequate security for payment for Services, or (ii) prior to materially exceeding such credit limit, Customer has provided to Broadwave adequate security for payment for Services. 19. Termination by Broadwave may, by sending writ- ten notice of termination to Customer with termination effective as of the date such notice is given, terminate a Service Order (in whole or in part) and /or discontinue Service(s) (in whole or in part) or terminate the Master Agreement, all without liability, in the event that: a. any amounts due and owing by Customer (other than amounts which are the subject of a then - current dispute in accordance with Section 12) remain unpaid sixty (60) days after the date such amounts were first due; b. Customer (i) suspends its business operations; (ii) becomes insolvent, (iii) makes a general assignment for the benefit of creditors, or (iv) files (or has filed against it) a petition in bankruptcy which petition is not dis- missed within sixty (60)days thereafter; c. Broadwave is ordered, by a federal, state or local governmental entity, regulatory body or court of competent jurisdiction, to cease providing Service(s); or d. changes in applicable law, regulation, decision, rule or order materially increase the costs to Broadwave of, or materially affects other terms of Broadwave's delivery of Service(s), and Broadwave and Customer are unable to reach agreement respecting new rates, terms and/ or conditions regarding such Service(s) within ninety (90) days after Broadwave's delivery of written notice requesting renegotiation thereof. 20. Termination by Either Party. In addition to any other right of a Party to terminate a Service Order or the Master Agreement, a Party may, by sending written notice of termination to the breaching Party with termination effective as of the date such notice is given, terminate the Master Agreement or, at its election, affected Service Order(s), in the event the other Party has committed a material breach of any provision of the Master Agreement, provided that such non - breaching Party has first delivered written notice of such breach to the other Party, and (i) if the breach arises other than under Sections 2,11, 15 or 16, thirty (30) calendar days have passed since receipt of said notice and the breaching Party has not cured such breach, or (ii) if the breach arises under Sections 2, 11, 15 or 16, ten (10) calendar days have passed since receipt of said notice and the breaching Party has not cured such breach. 21. Service Level; Termination by Customer. a. Broadwave will use commercially reasonable efforts to cause the Services to operate continuously from the Availability Date for such Services through the expiration or termination of the applicable Service Order Term. For each full hour that given Services are Unavailable (as defined below), Broadwave will, subject to the terms of this Section 21, grant to Customer credit equal to 1/720 of the monthly recurring charges for such Services; provided, however, that in no event will the total amount of credits granted to Customer in any single month with respect to given Services exceed the total monthly reoccurring charges for such Services. To receive such credits, Customer must request such credits in writing within thirty (30) days of the occurrence which gave rise to such credits. In addition to the foregoing, Customer may terminate a Service Order prior to the end of the applicable Service Order Term there for without payment of any applicable termination charge if: (i) any Service provided pursuant to such Service Order is Unavailable(as de -fined below) on two or more separate occasions of more than three (3) hours each in any thirty (30) day period, or(ii) such Service is Unavailable for more than twelve C.27.a L • E (12) Hours (measured in the aggregate) at any time within any one hundred and twenty (120) day period. For purposes of the foregoing, "Unavailable" shall mean a total interruption in any Service specified in a Service Order, except for any interruption which is an Excused Outage. The duration of any interruption will commence when Broadwave is made aware of such interruption of a Service and will end when the Service first ceases to be fully interrupted. Customer must exercise its right to terminate any affected Service Order under this Section, in writing, within thirty (30) days after the occurrence which gave rise to a right of termination hereunder. "Excused Outage" means any outage, interruption, unavailability, delay in provision of, or other degradation of, Service caused by (x) scheduled maintenance events of which Customer receives prior notice, (y) actions or inactions of Customer or Customer's End Users or of third parties (including, without limitation, interference to the Services caused by other users of unlicensed spectrum), or failure of Customer - provided power or equipment, or (z) a Force Majeure Event as defined in Section 17. The credits described in this Section 21, along with Customer's right of termination herein, shall be Customer's sole and exclusive remedy for any failure of any Service(s) to operate in accordance with this Master Agreement on or after the Availability Date for such Service(s). b. In addition to any other right of Customer to terminate a Service Order hereunder, Customer may terminate a Service Order prior to the end of the term thereof upon thirty (30) days' prior written notice to Broadwave subject to charges incurred by such Customer in connection with such Service Order. 22. Effect of Termination. a. Upon termination or expiration of any Service(s) or Service Order for any reason whatsoever: (1) all obligations of the Parties hereto under such Service Order and under the Master Agreement with respect to such terminated Service(s) shall immediately terminate; provided, however, that each Party's respective rights and obligations under Sections 6, 7, 15 and 24 hereof and each Party's respective defense and indemnification obligations shall survive the termination or expiration of such Service(s) or Service Order; and (2) all payment obligations of Customer under the Master Agreement with respect to such terminated Service(s) shall accrue through the date of such termination and shall become immediately due and payable. b. Upon termination or expiration of the Master Agreement for any cause whatsoever: (1) all obligations of Broadwave under all Service Orders and under the Master Agreement shall immediately terminate; pro - vided, however, that each Party's respective rights and obligations under Sections 6, 7, 15 and 24 hereof and each Party's respective defense and indemnification obligations shall survive the termination or expiration of the Master Agreement; and (2) all payment obligations of Customer under the Master Agreement with respect to such terminated Service(s), shall accrue through the date of such termination and shall become immediately due and payable. 23. Termination Charges. Upon termination of any Service(s), Service Order or the Master Agreement by Broadwave pursuant to Section 19(a), 19(b), or 20 or by Customer for any reason other than pursuant to Section 20 or 21, Broadwave may, in addition to all other remedies that may be available to Broadwave at law or in equity, assess and collect from Customer, and Customer shall pay, a termination charge equal to the sum of(i) the total amount of any all credits or waivers of nonrecurring charges applied to Customer's account for the terminated Service(s) from the Effective Date through to the effective date of such termination. 24. Limitation of Liability a. Except for Customer's indemnification obligations under the Master Agreement, the aggregate liability of each Party to the other Party for any losses or damage, whether direct or indirect, arising out of or in connection with the Master Agreement, any Service Order or the use of any Services or Facilities, including without limitation any cause of action sounding in contract, tort or strict liability, shall be limited to actual, direct damages incurred but in no event shall exceed an amount equal to the fixed monthly recurring charges paid to Broad -wave by Customer for the Service(s) which gave rise to the liability during the six (6) calendar month(s) immediately preceding the calendar month in which the act or omission giving rise to such liability occurred. b. Any other provision of the Master Agreement to the contrary notwithstanding, neither Party shall be liable to the other Party for lost profits or other consequential damages, special damages, general damages, inciden- tal damages, indirect damages, exemplary or punitive damages, cover damages, damages arising from loss or corruption of data or for any claims against such other Party by any third party, even if such Party was advised of the possibility of same. 25. RIGHT OF ENTRY AGREEMENT. Customer or it's assigns hereby grants Broadwave Right of Entry to premise /building as set forth in the agreement located on Broadwave's website at: http: / /www.broadwave.com/ right -of- entry- agreement 26. DISCLAIMER OF WARRANTIES. EXCEPT AS EXPRESSLYSET FORTH IN THIS MASTER AGREE- MENT, Broadwave MAKES NO REPRESENTATIONS OR WARRANTIES TO CUSTOMER CONCERNING ANY SERVICES OR FACILITIES, AND BROADWAVE HEREBY EXCLUDES AND DISCLAMINS, WITHOUT LIMITATION, ANY AND ALL WARRANTIES NOT EX- PRESSLY SET FORTH IN THIS MATER AGREEMENT, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUTLIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OFMERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE, AND ANY EXPRESS OR IMPLIED WARRANTIESARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR C.27.a L • E FROM USAGE OF THE TRADE. CUSTOMER AC- KNOWLEDGES THAT (1) BROADWAVE HAS NOT REPRESENTED OR WARRANTED THAT THE SER- VICES WILL BE UNINTERRUPTED OR ERROR - FREE, AND (11) BROADWAVE PROVIDES THE SERVICES USING UNLICENDED SPECTRUM, AND SO AVAILABILITY AND FUCTIONALITY OF THE SERVICES IS EXPRESSLY SUBJECT TO INTERFERENCE CAUSED BY THIRD PARTY USERS OF SUCH UNLICENSED SPECTRUM. 27. Assignment. Neither Party may assign any portion of this Master Agreement except with the express written consent of the other Party (which consent shall not be unreasonably withheld, delayed or conditioned, and any attempt to do so shall be null and void; provided, howev- er, that Broadwave may assign this Master Agreement or any portion thereof to any affiliate of Broadwave with- out Customer's consent. No person or entity not a Party hereto shall have any interest herein or be deemed a third party beneficiary here of, and nothing contained herein shall be construed to create any rights enforce- able by any other person or third party. 28. Notice. Any notice required or permitted to be given hereunder shall be (a) in writing, (b) effective upon receipt, and(c) delivered by one of the following means: (i) by personal delivery; (ii) by prepaid, overnight package delivery or courier service; or (iii) by the United States Postal Service, first class, certified mail, return receipt requested, postage prepaid. In addition to actual receipt by a Party, the following shall constitute receipt: (i) a Party's rejection or other refusal to accept notice, and (ii) the inability to deliver to a Party because of a changed address of which no notice has been received by the other Party. All notices given under the Master Agreement shall be addressed to the addresses of the Parties hereto set for that the outset of this Master Agreement or to such other addresses of which the Parties hereto have been advised in writing by any of the above -de- scribed means. IF CUSTOMER IS DISCONNECTING SERVICES FOR ANY REASON, IT MUST DELIVER NOTICE TO BROADWAVE BY EMAIL TO: SUPPORT@ BROADWAVE.COM. NOTICE BY EMAIL IS DEEMED GIVEN AND DELIVERED WHEN BROADWAVE SUP -PORT TICKET IS EMAILED TO SENDER. Broadwave, LLC ("Broadwave") By: 29. Governing Law. The Master Agreement and the rights and obligations of the Parties hereto hereunder shall be governed by, and construed and enforced in accordance with, the laws of the State of Florida without regard to Florida's conflict of law principles. 30. Entire Agreement. This Master Agreement constitutes the entire agreement between the Parties hereto with respect to the subject matter hereof and supersedes all prior under standings and agreements, and, except as provided herein, may not be amended, modified or altered except by a written instrument duly executed by the Parties hereto. 31. Severability. Any provision of the Master Agreement held or deter- mined by a court (or other legal authority) of competent jurisdiction to be illegal, invalid or unenforceable in any jurisdiction shall be deemed separate, distinct and independent, and shall be ineffective only to the extent of such holding or determination without (i) invalidating the remaining provisions of the Master Agreement in that jurisdiction or (ii) affecting the legality, validity or enforce - ability of such provision in any other jurisdiction 32. Relationship of Parties. Nothing in the Master Agreement shall be construed as creating a joint venture or partnership between the Parties hereto. Neither Party has or shall have any authority to bind, assume any obligation for or incur any debt on behalf of the other Party in any respect whatsoever. 33. Supersedence. In the event of a conflict or incon- sistency between any Service Order and the remaining terms and conditions of this Master Agreement, the terms of the applicable Service Order shall control. 34. Public Records Compliance. Broadwave (referred to hereinafter under this section as "Contractor') must comply with Florida public records laws, including but not limited to Chapter 119, Florida Statutes and Section 24 of article I of the Constitution of Florida. The Customer /County and Contractor shall allow and permit reasonable access to, and inspection of, all documents, records, papers, letters or other "public record" materials in its possession or under its control subject to the provisions of Chapter 119, Florida Statutes, and made or received by the Customer /County and Contractor in conjunction with this contract and related to contract performance. The Customer /County shall have the right to unilaterally cancel this contract upon violation of this provision by the Contractor. Failure of the Contractor to abide by the terms of this provision shall be deemed a material breach of this contract and the Customer /County may enforce the terms of this provision in the form of a court proceeding and shall, as a prevailing party, be entitled to reimbursement of all attorney's fees and costs associated with that proceeding. This provision shall survive any termination or expiration of the contract. The Contractor is encouraged to consult with its advisors about Florida Public Records Law in order to comply with this provision. Pursuant to F.S. 119.0701 and the terms and conditions of this contract, the Contractor is required to: (1) Keep and maintain public records that would be required by the County to perform the service. (2) Upon receipt from the Customer /County's custodian of records, provide the Cusomter /County with a copy of the requested records or allow the records to be inspected or copiedi within a reasonable time at a cost that does not exceed t Pay provided in this chapter or as otherwise provided by law. (3) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the contractor does not transfer the records to the County. (4) Upon completion of the contract, transfer, at no cost, to the Customer /County all public records in possession of the Contractor or keep and maintain public records that would be required by the Customer /County to perform the service. If the Contractor transfers all public records to the Customer /County upon completion of the contract, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the contract, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the County, upon request from the Customer /County's custodian of records, in a format that is compatible with the information technology systems of the Customer /County. (5) A request to inspect or copy public records relating to a Customer /County contract must be made directly to the Customer /County, but if the Customer /County does not possess the requested records, the Customer /County shall immediately notify the Contractor of the request, and the Contractor must provide the records to the Customer /County or allow the records to be inspected or copied within a reasonable time. If the Contractor does not comply with the Customer /County's request for records, the Customer /County shall enforce the public records contract provisions in accordance with the contract, notwithstanding the Customer /County's option and right to unilaterally cancel this contract upon violation of this provision by the Contractor. A Contractor who fails to provide the public records to the Customer /County or pursuant to a valid public records request within a reasonable time may be subject to penalties under section'! 19.10, Florida Statutes. The Contractor shall not transfer custody, release, alter, destroy or otherwise dispose of any public records unless or otherwise provided in this provision or as otherwise provided by law. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS, BRIAN BRADLEY AT PHONE# 305 -292- Name: David Rice Title: Mayor /Chairman 3470 BRADLEY- BRIAN(a,MONROECOUNTY- FL.GOV, MONROE COUNTY ATTORNEY'S OFFICE 1111 12 Street, SUITE 408, KEY WEST, FL 33040. 35. PUBLIC ENTITIES CRIMES A person or affiliate who has been placed on the convicted vendor list following a conviction for public entity crime may not submit a bid on contracts to provide any goods or services to a public entity, may not submit a bid on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017 of the Florida Statutes, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list. 36. CODE OF ETHICS Customer /COUNTY agrees that officers and employees of the Customer /COUNTY recognize and will be required to comply with the standards of conduct for public officers and employees as delineated in Section 112.313, Florida Statutes, regarding, but not limited to, solicitation or acceptance of gifts; doing business with one's agency; unauthorized compensation; misuse of public position, conflicting employment or contractual relationship; and disclosure or use of certain information. 37. Insurance. Broadwave shall obtain insurance as specified and maintain the required insurance at all times that this Master Agreement is in effect. The coverage provided herein shall be provided by an insurer with an A.M. Best rating of VI or better, that is licensed to do business in the State of Florida and that has an agent for service of process within the State of Florida. Broadwave shall obtain and maintain the following policies: A. Commercial General Liability with minimum limits of $300,000 (form GI-1) B. Statutory Workers Compensation and Employers Liability coverage with minimum limits of $500,000. (form WC2) C. Cyber Liability with minimum limits of $1,000,000. (form CI-1). Monroe County BOCC should be listed as Certificate Holder and Additional Insured. Broadwave shall provide certifies of insurance or a copy of all insurance policies. IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed by their duly respective authorized representatives as of the Effective Date. ( "Customer") By: Attest: Clerk Deputy Clerk: Name: Title: Master Service A Order F Customer: Name: Premises: Address: City, State Zip: Contact: Phone: Ext: Email: Services Order: C.27.a L E � �� ° �� � I ! v,,,, ,,/ Initial Service Term: Starts on the Installation Date and continues until the expiration of 36 full calendar months thereafter. Extension Service Term: Starts at the end of the Initial Service Term and continues until the expiration of one (1) full calendar month thereafter. Installation Fee: $7,500 x 2 = $15,000.00 Estimated Installation: TBD ( "Estimated Installation" means the interval from the "Effective Date" service will be available.) Monthly Service Fee: _$1,498.00 Price: N/A Services: 100mbps / 100mbps Dedicated Internet Service - Marathon Gov. Center - $899/mo $599/mo Notes: 50mbps / 50mbps Dedicated Internet Service — Stock Island Sheriff's Off. - This Agreement includes any terms attached hereto or incorporated by reference herein, including without limitation the Broadwave Master Service Agreement. This Agreement and all terms attached hereto or incorporated herein by reference constitute the entire agreement of the parties with respect to its subject matter, and supersede all prior oral or written agreements, understandings, representations and warranties. Agreed to as of the Effective Date by: ( "Effective Date" means the date Broadwave executes this Agreement.) Broadwave ( "Broadwave ") By: Print: Title: Date: ( "Customer') By: Print: Title: Date: C.27.a Payment Authorization Form Schedule your payment to be automatically deduct from your bank account, or charged to your Visa, MasterCard, American Express or Discover Card. Just complete and sign this form to get started! Recurring Payments Will Make Your Life Easier: • Your payment is always on time (even if you're out of town), eliminating late charges Please complete the information below: (business) authorizes Broadwave to charge my credit card indicated below each month for payment of my Broadwave Business Class Services. Billing Address City, State, Zip El D Checking/ Savings Account Checking Savings Name on Acct Bank Name Account Number Bank Routing # Bank C4,ty/,Stoat ° SIGNATURE Phone# Email El El Credit Card Visa Amex Cardholder Name Account Number Exp. Date DATE MasterCard Discover I understand that this authorization will remain in effect until I cancel it in writing, and I agree to notify Broadwave in writing of any changes in m information or termination of this authorization at least 15 days prior to the next billing date. If the above noted payment dates fall on a weekend or understand that the payments may be executed on the next business day. For ACH debits to my checking /savings account, I understand that becat are electronic transactions, these funds may be withdrawn from my account as soon as the above noted periodic transaction dates. In the case o Transaction being rejected for Non Sufficient Funds (NSF) I understand that Broadwave may at its discretion attempt to process the charge again days, and agree to an additional $35.00 charge for each attempt returned NSF which will be initiated as a separate transaction from the authorized payment. I acknowledge that the origination of ACH transactions to my account must comply with the provisions of U.S. law. I certify that I am an a user of this credit card /bank account and will not dispute these scheduled transactions with my bank or credit card company; so long as the tra correspond to the terms indicated in this authorization form. I I I I 12th Street, a006, Key West, Florida 33040 : 305.767.1467 info@broadwave.com C !FMI 2T ow— C.27.b s C CL cu U d c L d d cu 3 L c V C d CL Packet Pg. 701 Voice • Analog Phone Service (Traditional Landl • Voice Over Internet Protocol (Voice trai Television • Television video is converted to data Data • The ability to route data to and from ou Monroe County network to a working internet connection C.27.b Backhaul The transmission of network traffic from a local network to the internet. In our unique geography, our backhauls are the network connections that move our data north to Miami Dade and an internet connection up there Fiber -Optic Communication (Fiber) Fiber -optic communication is a method of transmitting information from one place to another by sending pulses of light through an optical fiber. The light forms an electromagnetic carrier wave that is modulated to carry information.[si [1] - Wikipedia C.27.b Monroe County Assets: NCSO/DJJ Bayshore® f {;ila Sr Stock Island C—nly Attorney F�58 HA HGC Perter; Airport Freeman Library Smashers @eat!' Library 0 Key West 4Y F1 y. �. Lester (3-2. PA Gal. TDG nan _..? nmost Point T3 y'7 p: •.: �: t +itlsPs Way Jeer Station (� ,,,,.y r .,. r {� i , Library F518 i'cL FS I/NCSO FS 13 FS3 PA.1. Penrit OF1ica gm Station OTS MNGC ry Magnolia FN FS22 !d Garage G— thori'se Spott —.d Library FS18 aL Xlf- 51a1tinn FS17 Fire A.-kw Ned Ear Coco Plr,� DPW Garargel, MGC EOC S Airport Trauma Slar Elections 3.. MCSO {�y Vn,_rg 9rrrerz Cl -k use �Att. ney Library Jail Packet Pg. 704 C.27.b AT &T Cell Phone Towers (as of 04/24/18): 4 North Key Largo erJe ID 6s421)s Hand 2•,4',5',17' a O K Largo �' rre la ss1)11s Sand 2 *;5',17 Q 4 4 .148 ID 88411)1 Q y Hand 2',4 *,5',17• IJS ID 681)117 Hand 2' VrNH& ID £8912 II Bard 2`,5' e" ID 58911)2 Hand 2',4•,5',17• N H LD 680125 e3J8 ID 1)80101) 4''5•'17• eantl 2',a',5',17' JIMa _ D fiS1)114 eWH ID 92-0420 erdS ID 680111 1JB ID 88010 Sand 2",17' antl 4',5 ",17',26 Sand 4' 1T ':5',17',26 .NB ID681)11)7 AT &T Use Recently Validated AT &T Used Previously — Current Use Not Validated R CL R U N C L d C d R 3 O L V d R Q N V L O LL Y N R H N C O V C 7 C G G O U C (D G L V R a Packet Pg. 705 C.27.b Verizon Cell Phone Towers (as of 04/24/18): 3 ID 148: Hand 13 ,li, x'sy _ - I-- NH ID 14821fi NH ID 148100 -. Sand 4,13 Hand 4,13 O Sugarl No IJH ID 14822 904U Hand 4,13 NH ID 14823 fi Band 2,4,13 N9 ID � 1JH ID 1483 13 I-0H I➢ 148212 Hand 13 NH ID 14827 Hand 13 NB ID 148213 band 13 NB ID 1482 aand 4 9 ID 148279 1&25 nd 4 W V Verizon Use Recently Validated erizon Used Previously— Current Use Not Validated Packet Pg. 706 Glades U Everglades National Park Mo th Key �H 1D 148151 Largo sand 13 A. Ke Largo N6 1D 148288 Hand 13 P ii N9 ID 148211 Q Hand 13 O IJH ID 148273 Q i Hand 13 3 ID 148: Hand 13 ,li, x'sy _ - I-- NH ID 14821fi NH ID 148100 -. Sand 4,13 Hand 4,13 O Sugarl No IJH ID 14822 904U Hand 4,13 NH ID 14823 fi Band 2,4,13 N9 ID � 1JH ID 1483 13 I-0H I➢ 148212 Hand 13 NH ID 14827 Hand 13 NB ID 148213 band 13 NB ID 1482 aand 4 9 ID 148279 1&25 nd 4 W V Verizon Use Recently Validated erizon Used Previously— Current Use Not Validated Packet Pg. 706 C.27.b Monroe County Communications: Met Expectations For Availability Partially Met Expectations For Availability Did Not Meet Expectations For Availability a U d L d d 3 0 L d Packet Pg. 707 System Availability 1 Week After Irma (Sept. 11th Through 18th) V oice Service Monroe County Analog (Landline) Phone Service Monroe County Voice over IP (VoIP) Phone Service ZOOM Videoconference Service Cellular Phone Service - Cell Tower Cellular Phone Service - COW / COLT Satellite Phone Service Monroe County Motorola Radio System (Sheriff & MC Fire Rescue) � elevision Service Monroe County Television (MCTV) Data Service AT &T Fiber Comcast Fiber Comcast Cable Internet Portable Satellites (Marathon Gov. Center & Marathon Airport) Network Configuration Broadwave Microwave Backhaul Was not in use by the County Monroe County Radio System Microwave Backhaul Was not in use by the County Broadband Global Area Network (BGAN) Was not in use by the County Met Expectations For Availability Partially Met Expectations For Availability Did Not Meet Expectations For Availability a U d L d d 3 0 L d Packet Pg. 707 C.27.b Monroe County Communications: System Availability 1 Week After Irma (Sept. 11th Through 18th) Positioning For Next Storm V oice Service Monroe County Analog (Landline) Phone Service Monroe County Voice over IP (VoIP) Phone Service y ZOOM Videoconference Service S Cellular Phone Service - Cell Tower o Cellular Phone Service - COW / COLT Satellite Phone Service d Monroe County Motorola Radio System (Sheriff & MC Fire Rescue) d � elevision Service Monroe County Television (MCTV) L 0 Y N f6 H Data Service AT &T Fiber o Comcast Fiber Comcast Cable Internet Portable Satellites (Marathon Gov. Center & Marathon Airport) Network Configuration Broadwave Microwave Backhaul Was not in use by the County d E Monroe County Radio System Microwave Backhaul Was not in use by the County y Broadband Global Area Network (BGAN) Was not in use by the County a Packet Pg. 708 Met Expectations For Availability Partially Met Expectations For Availability Did Not Meet Expectations For Availability C.27.b &A s R CL R U d c L d d cu R 3 L c V C d R CL Packet Pg. 709 O Communications Capabilities: Introduction of Mr. Mark Pallans, qualified expert who will discuss a proposed communications tower on Cudjoe Key AL IL r E i i'� i'�