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Item L5 BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Meeting Date: August 20,,2014 Division: County Administrator Bulk Item: X No Department: County Administrator Staff Contact/Phone#: Rhonda Haag,,,4538774 AGENDA ITEM WORDING: Approval to enter into an Amended and Restated Solid Waste and Recycling Collection Franchise Agreement with the Ocean Reef Club, Inc. for residential and commercial solid waste, yard waste and recycling collection services pursuant to Sec. 2-347(e)(5)(f) of the Monroe County Code. ITEM BACKGROUND: The current franchise collection agreement terminates September 30, 2014. Staff has been negotiating terms with the various collection vendors for a year for a potential extension in lieu of issuing a solicitation. The vendor has agreed to more cost effective terms than currently provided in terms of a CPI maximum and is maintaining the current exceptional levels of service to the residents and businesses. At the December 11, 2013 meeting the BOCC approved moving forward with 10-year contracts for the collection services agreements. The County shall pay the vendor("Franchisee") in annual funds for the Franchisee's performance of this Agreement for residential collection.services. Funding for years 1-10 of the residential collection services are estimated at$4 million, which includes the estimated annual CFI increases not to exceed 2.5%.This number represents an estimated number only, and is based on estimated quantities of materials and annual CPI increases. Actual numbers are expected to vary. This estimate is not meant as a minimum or maximum amount to be guaranteed under this Agreement on behalf of either the County or the Franchisee. Ocean Reef has the lowest residential collection rates of the four franchise vendors, and the highest level of customized service. Therefore annual CPI adjustments up to 2.5% were allowed. Vendor Est.Units FY15 Rate Waste Management 11,317 $19.35 Marathon Garbs a 8,732 $18.35 Keys Sanitary 10,123 $18.42 Ocean Ree Club 1 1,703 1 $17.17 In addition, the Franchisee shall collect fees from its commercial customers for all commercial collection services, of which no funds from the County will be payable to the Franchisee for commercial collection services. PREVIOUS RELEVANT BOCC ACTION-. ■ 08/23/13: Briefing on two potential solid waste ordinance modifications, one extends the allowable term of solid waste collection agreements from 5 to 10 years and the other sets forth an exemption to competitive bidding for all solid waste services. 09/17/23: BOCC approves two solid waste ordinance modifications. One extends the allowable term of collection agreements from 5 to 10 years and the other sets forth an exemption to competitive bidding for all solid waste services. The ordinances will be effective upon filing with the Department of State. • 10/11/13: The two ordinances (Ordinance No. 034-2013 and Ordinance No. 035-2013) are effective. • 05/21/14: BOCC approval of franchise, haul out and recycling agreements for the other vendors for the Lower Keys, Marathon and Key Largo. CONTRACT/AGREENIENT CHANGES: New 10 year contract to be executed with estimated CPI increases not to exceed 2.5%, and same type of services offered as in the other franchise agreements presented at the May 2014 BOCC. STAFF RECOMMENDATIONS: Approval TOTAL COST: Est.$4 Million for years 1-10 Residential Services BUDGETED: Yes X No^ DIFFERENTIAL OF LOCAL PREFERENCE: None COST TO COUNTY:Est.$4 Million over 10 years SOURCE OF FUNDS: 414 Fund REVENUE PRODUCING: Yes X No AMOUNT PER MONTH Year APPROVED BY: County Atty�"&I'llOMB/Purchasi4 Risk Management N t I LI DOCUMENTATION: Included X Not Required To be Presented DISPOSITION: AGENDA ITEM CAD# MONROE COUNTY BOARD OF'COUNTY COMMISSIONERS CONTRACT SUMMARY Contract with: Ocean Reef Club Contract# Effective Date: October 1,2014 Expiration Date: September 30,2024 Contract Purpose/Description: This contract shall authorize Ocean Reef Club to proceed with solid waste, yard waste and recycling collection services for the Upper Keys area of unincorgorated Monroe Count known as Ocean Reef for a 2eriod of ten years, from October 1, 2014 through September 30, 2024, Contract Manager: Rhonda Haag 8774 CAD M.S. #26 (Name) (Ext.) (Department/'Stop#) for BOCC meeting on 08/20/14 Agenda Deadline: 08/05/14 CONTRACT COSTS Total Dollar Value of Contract: $ $4 Million Current Year Portion: $ $355,261 estimated FY 15 Budgeted? Yes® No Q Account Codes: 414 -40000- 530 - 340 -� Grant: $ no County Match: $ - - ADDITIONAL COSTS Estimated Ongoing Costs: $0/yr For: N/A (Not included in dollar value above) (e . maintenance,utilities,janitorial,salaries,etc.) CONTRACT REVIEW Changes Date Out Date In Needed Reviewer Division Director Yes❑No[:]Risk Management g ^� µ �� f Yes[:]No r O.M.B./Purchasing � ��"B Yes❑ No "� "& Iq County Attorney i@ 91.. .... Yes[:] No 16,cum, -.6'rur i l/9 Comments: OMB Form Revised 2/27/0 t MCP#2 AMENDED AND RESTATED SOLED WASTE AND RECYCLING COLLECTION FRANCHISE AGREEMENT BETWEEN THE BOARD OF COUNTY COMMISSIONERS OF MONROE COUNTY AND THE OCEAN REEF CLUB,INC.dba OCEAN REEF CLUB Dated July 16 2014 ............................................................................................... Law COVER.............. __. / TABLE mrCONTENTS........................................ /. nsaM—'—.^._._ 7 zDEFINITIONS....... ................................................---^'~--- 7 3. SERVICES PROVIDED BY FRANCHISEE.......................................... zm A. Exclusive Franchise Granted......................................................... 15 B. aesmonmibdity for Service Billing and Collection............................. 15 C. Emergency Service Provisions.......... ^........................................... 15 D. Service m Selected County Agencies......................................... 16 4. SOLID WASTE COLLECTION SERVICES............................................ >r A. Curbsidemzsidential Solid Waste,Vegetative Waste,and Bulk Trash Collrctioo Services.......................................................... 17 CU Conditions and Frequency mf Service................................ n (g Accessibility....... ............................ ........................... 17 B. Cvmaiocrized Residential Solid Waste Collection S"rvb�----.. is (V Conditions and Frequency vf Service................................. 18 C. Commercial Solid Waste Collection Service................................... 19 ) Conditions and 20 ,^ Method of 20 CH Level,Type and Disclosure of Rates for Commercial Collection And Other Service......................................................... zu D. Hours mr Collection................................................................. om E. Routes and Schedules.—,.^.—...._.—.-----.—...--.- 21 z RECYCLING COLLECTION mnmnnCs...................... ........................ 2/ A� Curbside Residential Recycling Collection Services.......................... zz (n Conditions and Frequency nf service.................................. za *v Accessibility for Curbside Recycling Collection.................—. 22 B. Containefizcdoesidential � n/ Conditions and .................................. cu (2) Accessibility and Schcdulc for Containerized Residential Recycling Collection..................................................... oa C. Commercial 23 (2) Level.Type and Disclosure of Rates for Commercial Recycling Collection and Other Services---.....—.—..—..—..... 24 CV O~merabip—....-----...—.----..~.---.— 24 D. Method wfPayment...-----.—..---.— ........................ 25 E. Hours wf Collection..............................................^.................. 25 F. Routes and Schedules.-----.--.-----..----.,..... zg G. Purchase,Delivery,and Replacement of Recycling Carts and Containers for Residential Dwelling Units.................................................... 75 scManner*f Collection....................................... ..................... 26 z Material Recycling Facility...................................................... zV J. Change in Scope a Recycling Collection Service........................... 26 u CHARGES,RATES,»uaREMsmT AMOUNT AND LEVEL OF SEnaCsS--- 27 A. 27 p/ .................................................. 27 pV Units Omitted unm Annual Roll....................................... 27 B. Solid Waste and Recycling Collection Rate Adjustments..................... 28 C. Compiled Statement cuActivities and Franchisee Fee Audit............... 29 D. Agreement Amount................. ............................................. 29 E. Solid Waste Disposal and Recycling Processing Costs.......... ........... zy F. Extraordinary Rate Adjustment --............................................ 29 G. Franchise Fee........................................................... ng H. Diesel Fuel Surcharge.............................................................. 31 zConvenience Fee.~ ................................................................... 31 7. }x]oDaYS............................. ...... .......................... '.................. 31 a. Service mee.- ....................................................................... B 8. SPECIAL SERVICES..................................................... ............... 31 9. PUBLIC AWARENESS PROGRAM..................................................... 32 10. MANNER OF COLLECTION........................................................... 32 11.PERSONNEL OF THE FRANCHISEE................................................. 33 12. SPILLAGE.............--.............I.................................................. 33 13.SOLID WASTE AND RECYCLING FACILITIES.......................I............. 34 14.COLLECTION EQUIPMENT,............................................................. 34 15.VEGETATIVE WASTE..........................................................I.......... 35 16. SPECIAL WASTE,HAZARDOUS WASTE,BIOHAZARDOUS OR BIOMEDICAL WASTE AND SLUDGE...................................................... 35 17. OFFICE.............. ........................................... .............................. 35 18.COMPLAINTS............................................................................... 36 19.QUALITY OF SERVICE................. ................................................. 36 20.FILING OF REQUESTED INFORMATION AND DOCUMENTS................. 39 21.UNCONTROLLABLE CIRCUMSTANCES............................................ 39 22. PERMITS AND LICENSES................................................................ 40 23.PERFORMANCE BOND................................................................... 40 24.WORKERS'COMPENSATION INSURANCE........................................ 40 25.LIABILITY INSURANCE.................................................................. 40 26. INDEMNITY................................................................................ 41 27.ACCESS TO FRANCHISEE'S BOOKS AND RECORDS.......................... 42 28.POW OF CONTACT.........„............. .............................................. 43 29.NOTICE.................. .................................................................... 43 30.DEFAULT OF CONTRACT.............................................................. 43 31.MODIFICATIONS TO AGREEMENT DUE TO PUBLIC WELFARE OR CHANGEIN LAW................................................................................ 45 32.RIGHT TO REQUIRE PERFORMANCE................................................ 46 33.77TL87nWASTE........................................................... ..............^ *« se GOVERNING LAW AND VENUE...................................................... *s 35.C[mx9LDNC8 WITH LAWB ......................................................... 47 36.SmVERABILDY.....................................--.................................. 47 yr ASSIGNMENT AND SUBLETTING.................................................... 47 ocMODIFICATIONS.................................................... ..........- ..... 48 suovDoPENDEvCE OF AGREEMENT....... .............................. ........... 49 *u MUNICIPALITY'S m»7oONTmBE COVERED oY AGREEMENT.............. 49 11.OTHER RATE ADJUSTMENTS............................... .......................... 49 4za»aa7INn»oo PRIOR AGREEMENT...................... ...... ..................... 49 *s/mrDOmNEY'S FEES AND COSTS..................................................... 49 44,gOHTING EFFECT.......................................................................... on 45.AUTHORITY............................................................................... so 46.CLAIMS FOR FEDERAL aR STATE Amm.... ........................................ so 47.ADJUDICATION mvDISPUTES OR AGREEMENTS............................. su 48. ....................................^^............... 50 *ecsxOPERATI«N.,..----..--.---.—.--.....----.--- 51 uu COVENANT UFmO INTEREST......................................................... 51 mn.CODE oF ETHICS............................................... zx 52.0Q ____,____.. ........................ 52 sz PUBLIC ACCESS.......................................................................... 52 54.NON-WAIVER OF IMMUNITY............................... ............ ............. 53 55. pRInwILEGES AND mumoNMmES..................................................... 53 muuEGAL OBLIGATIONS AND RESPONSIBILITIES,NON-DELEGATION OF CONSTITUTIONAL OR STATUTORY DuTIES-----.-----. Jy 57.NOm-RaL0umCE BY NON-PARTIES.................................................. 54 58.ATTESTATIONS............................................................................ 54 59.NO PERSONAL LIABILITY.............................................................. 54 60.EXECUTION IN COUNTERPARTS................................................... 54 61. SECTION HEADINGS................................................................... 54 EXHIBIT I-DESCRIPTION OF BOUNDARIES OF SERVICE AREA............. 56 EXHIBIT II-APPROVED RATE SCHEDULE........................................... 57 EXHIBIT III-DISCLOSURE OF SERVICE RATES.................................... 58 EXHIBIT IV-ANNUAL FINANCIAL REPORTING FORMAT,..................... 60 EXHIBIT V-SPECIAL SERVICES......................................................... 61 EXHIBIT VI-PERFORMANCE BOND SLIDING SCALE............................. 62 EXHIBIT VII-PUBLIC OUTREACH TASKS............................................ 63 EXHIBIT VM-INSURANCE REQUIREMENTS........................................ 66 EXHIBIT DC-PUBLIC ENTfrY CRIME STATEMENT............................................ 67 EXHIBIT X-LOBBYING AND CONFLICT OF D47EPMT CLAUSE- SWORN STATEMENT UNDER ORDINANCE NO.0 10-1990, MONROE COUNTY,FLORJDA.................................................................................... 68 EXHIBIT XI-NON-COLLUSION AFFIDAVIT.................................................. 69 EXHIBIT XII-DRUG FREE WORKPLACE FORM............................................... 70 SOLED WASTE AND RECYCLING COLLECTION FRANCHISE AGREEMENT FOR THE FOR THE OCEAN REEF CLUB,INC.dba OCEAN REEF, KEY LARGO,FL. THIS AMENDED AND RESTATED SOLID WASTE AND RECYCLING COLLECTION FRANCHISE AGREEMENT(hereinafter referred to as"Agreement"}is made and entered into this 24st-1fLiday of May July 2014. by and between THE BOARD OF COUNTY COMMISSIONERS OF MONROE COUNTY, 1100 Simonton Street,Key West,Florida,33040, a political subdivision of the State of Florida(hereinafter referred to as"COUNTY"or"Franchisor"),and THE OCEAN REEF CLUB,INC.dba OCEAN REEF CLUB,35 Ocean Reef Drive,Key Largo,Florida 33037, a Florida not for profit corporation(hereinafter referred to as"Ocean Reef Club"or"Franchisee"). WITNESSETH WHEREAS,the parties entered into a Solid Waste and Recycling Collection Franchise Agreement on or about May 19,2004,as amended on August 17,2005,January 28,2009,and renewed and amended on May 20, 2009,which is scheduled to terminate on September 30,2014;and WHEREAS,the parties have negotiated new terms and conditions under this agreement;and WHEREAS,the term and conditions improve cost effectiveness and maintain the levels of service currently provided by the Franchisee;and WHEREAS,the Franchisor desires the yard waste to continue to be separated from the solid waste to allow a separate yard waste processing program to be implemented;and WHEREAS,the County pursuant to Section 2-347(c)(5),Monroe County Code hereby exercises its option to waive competitive bidding for this solid waste service;and WHEREAS,the parties desire to amend and restate the agreement. In consideration of the mutual benefits,the parties herein agree as follows: I. TERM The term of this Agreement shall be for the period beginning on October 1,2014,extending for ten(10) years, and terminating on September 30, 2024. Franchisor shall have the exclusive option to extend the Agreement by formal Amendment,upon mutually agn=ble terms and conditions,for an additional five(5)year period upon one hundred twenty(120)days written notice to the Franchisee prior to the expiration of the currant term of this Agreement.If such written notice and formal renewal amendment is not provided this Agreement shall terminate on September 30,2024.Monroe County shall have the right to unilaterally extend the term for a period of ninety(90)days under the as=terms and conditions as set forth herein. Monroe County's performance and obligation to pay under this Agreement is contingent upon an annual appropriation by the Board of County Commissioners. .......... 2. DEFINMONS AL Biological Wastes causes or has the capability of causing disease or infection and which includes biomedical waste, diseased or dead animals, and other wastes capable of transmitting pathogens,to humans or animals. B. Board shall mean the Board of County Commissioners of Monroe County,Florida. C. Bulk(or Balky)Trash shall mean any non-vegetative item that cannot be containerized or bundled; including,but not limited to,inoperative and discarded refrigerators,ranges,toilets,clothes dryers,bath tubs,water heaters,aink%bicycles and other similar domestic appliances;household goods,furniture and carpeting. Carpeting will be picked up by the Franchisee if cut to lengths of six(6)feet or less,no more than 6 bundles of carpet for one pickup, and bundled item must be generated from the property of a Dwelling Unit. "Home Improvements",which include,but am not limited to,cabinets,drywall,lumber, paneling and other such construction-related materials,am not considered bulk trash. "Bulky trash or waste does not include large items such as car bodies,camper shells,mobile homes, trailers,Jacuzzi tubs or spas,or any other items that cannot be safely lifted and collected by one person. In addition,bulky wastes do not include any hazardous or special waste as well as any other item or items that in the future may be land banned by regulation. D. Collection shall mean the process whereby Residential Solid Waste,Commercial Solid Waste and Recyclable Material are removed and transported to a designated facility. E, Collection Agreement or Agreement shall include this document. All amendments and exhibits thereto shall be made in writing and shall be the written document between the Franchisor and the Franchisee governing the provision of services as contained herein. F. Commercial Solid Waste shall mean Garbage,Vegetative Waste and Rubbish that is not Residential Solid Waste. G. Commercial Recycling Collection Service shall mean the collection of recyclable materials by the Franchisee from business entities and any or all collection services not covered in Section ij within the Service Area. ............................................. H. Commercial Solid Waste Collection Service shall mean the collection of Commercial Solid Waste within the service area. Such service includes Containers and Compactors,but does not include Specialty Hauler Roll-Off Collection Service. L Compactor shall mean any container that has compactor mechanism(s),whether stationary or mobile, all-inclusive, I Construction and Demolition Debris(C&D)shall mean materials generally considered to be non- water soluble and non-hazardous in nature,including,but not limited to,steel,glass,brick,concrete, roofing material, PiM gypsum wallboard and lumber from the construction or destruction of a structure as part or a construction or demolition project. Mixing of a very small amount of wage other than C&D from the construction site will not automatically cause it to be classified as other than C&D. K. Container shall mean and include any container designed or intended to be mechanically dumped into a loader/packer type garbage truck. L. Contalnerized Residential Recycling Collection Service shall mean the collection of recyclable materials by the Franchisee from Dwelling Units in the service area that require the use of containers for the collection of recyclable materials and the delivery of those recyclable materials to the Materials Recycling Facility. M. Containerized Residential Solid Waste Collection Service shall mean solid waste collection service of all Dwelling Units whose Garbage,Rubbish, Bulk Trash or Vegetative Waste are collected by means of a central or shared Container and not by mesas of a Garbage Receptacle. Vegetative Waste shall not be commingled with Garbage,Rubbish or Bulk Trash. N. Contract Administrator shall mean the person designated by the Franchisor who shall act as the representative of the Franchisor during the term of this Agreement. O. County shall men Monroe County,Florida. P. Curbside Residential Recycling Collection Service Shall mean the collection of recyclable materials by the Franchisee from all Dwelling Units in the service area that also receive curbside Residential Solid Waste Collection Service for solid waste and other Dwelling Units as are designated by the 9 County, and the delivery of those recyclable materials to the Monroe County Materials Recycling Facility or other designated transfer station.Residential materials shall not include recycling materials generated from a commercial business. Q. Curbside Residential Solid Waste Collection Service shall mean Residential Solid Waste Collection Service for all Dwelling Units whose garbage is collected by mews of a garbage receptacle at curbside or roadway. R. Designated Facility shall mean a processing, recycling or transfer facility designated by Monroe County. S. Dwelling Unit shall mean any residential living type of structure or building with kitchen facilities intended for or capable of being utilized for residential living other than a hotel or motel unit. T. Fiscal Year shall mean,during the term of this Agreement,the period October I of a given year through September 30 of the following year, U. Franchisee shaft mean that person or entity that has obtained from the Franchisor a franchise,contract or permit to provide Residential Solid Wage Collection Service,Commercial Solid Waste Collection So-vice,and Recycling Collection Service. V. Franchisor shall mean the Board of County Commissioners of Monroe County,Florida. W. Garbage shall mean all putrescible waste,generally including,but not limited to,kitchen and table food waste,animal, vegetative,food or any organic waste that is attendant with or results from the storage, preparation, cooking or handling of food materials, whether attributable to residential or commercial activities. X. Garbage Receptacle shall mean any commonly available light gouge steel,plastic or galvanized receptacle of non-absorbent material,closed at one end and open at the other,furnished with a closely fitted top or lid,handle(s)and without any jagged or sharp edges. A garbage receptacle is also defined as a heavy duty,securely tied plastic bag designed for use as a garbage receptacle. Any receptacle made from plastic drums with rope handles,at slats cut into the sides for handles,is not an acceptable garbage receptacle. Any receptacle including waste materials shall not exceed thirty-two(32)gallons in capacity or fifty(50)pounds in weight,unless a Franchisee implements(with written authorization from the Contract Administrator or his or her Designee)an automated or semi-automated collection system requiring the use of some other standard receptacle compatible with the Franchisee's equipment. Y. Hazardous Waste means solid waste as defined by the State of Florida Department of Environmental Protection as a hazardous waste in the State of Florida Administrative Code,Chapter 62-730,or by any future legislative actions,or by Federal,state or local law. Z. Hotel or Motel shall mean a structure or building unit(s) with kitchen facilities capable of being utilized for residential living where such unit or a group of such units is utilized at least fifty percent (501K)of the time for"Transient Occupancy"as such term is defined in Chapter 509,Florida Statutes, or its successor law. AA_Industrial Waste shall mean any solid waste accumulations of metal, metal products, minerals, chemicals,rock,cement,asphalt,tar,oil,grease,glass,crockery,rubber,fires,bottles,cans,lumber, sawdust, waste from animal packing or slaughterhouses, or other materials usually created by an industrial enterprise. 11B.Materfats Recycling Facility(M"shaft mean any facilities operated or managed by, for or on behalf of the Franebisor for the purpose of receiving,sorting,processing, storing and/or preparing Recyclable Materials for sale. CC.Mobile Home shall mean the manufactured homes,trailers,campers and recreational vehicles. DD.Multi-Family Dwelling Unit shall mean and include any building or structure containing two(2)or more Dwelling Units under one roof. EF_Office Paper shall be defined as a mixture of paper products including letter paper,notebook paper, computer and green bar paper,and other clean paper products. FF.Non-collection notice shall mean a form used by the Franchisee to notify customers of the rum for non-collection of materials ad out by the customer for collection by the Franchisee pursuant to the Contact,developed by the Frauchiacc and approved by the Franchisor. .............................................................. tl GG.Permitted Disposal Facility shall mean the place or places specifically designated by the Franchisor for the disposal of solid waste, and that arc properly permitted by the appropriate state and local agencies. HR.Public Awareness Program shall mean that program developed by the Franchisor to inform and encourage residential and commercial solid waste collection customers to use all solid waste collection services offered by the Franchisor through the Agreement. It sball also mean information concerning levels of service and changes in scope of service. H. Recyclable Materials shall mean newspapers (including inserts); aluminum, #1 - #7 plastic containers;clear,green and brown glass bottles and jars;corrugated cardboard;kra#i paper bags;office paper;tin and ferrous cans;automobile tires;and other materials added upon agreement between the Franchisor and Franchisee. JL Recycling Can sball mean a rigid,coveted 65 gallon wheeled cart.Recycling container shall mean a rigid container that holds 18 gallons.Both shall be made of plastic or other suitable substance that is used for the storage of commingled recyclable materials. KK.Residential Property shall mean all improved property,or any portion thereof;used as a dwelling unit and shall include single family dwelling units,apartments,mobile homes and condominiums. LL.Residential Solid Waste shall mean Garbage,Rubbish,Bulk Trash and Vegetative Waste resulting from the normal housekeeping activities of a Dwelling Unit. Vegetative Waste shall not be commingled with Garbage,Rubbish or Hulk Trash. MM.Residential Recycling Collection Service shall mean Curbside Recycling Collection Service and Containerized Residential Recycling Collection Service. NN.Residential Solid Waste Collection Service shall mean service to all Dwelling Units,including,but not limited to, single-family dwelling units, each living unit in a multi-family dwelling unit, condominium or cooperative association,each mobile home,whether located in a mobile home park or on an individual parcel of property whether or not the lot is owned by the mobile home owner and whether or not the unit has an RV tag,and each timesharing unit. 12 -m 00.Roll-off Collection Service shall mean Specialty Hauler Service as described in the Monroe County Code Section 21A6,and is the collections of C&D only roll-off containers within temporary locations in the service area,limited to new construction sites and remodeling or refurbishment sites. Roll-off Collection Service shall also in=the collection of horticultural,agricultural or vegetative waste from permitted land clearing sites. Roll-off Collection Service does not include Special Wastes,Garbage or Recyclable Materials,and is not covered under this Agreement. PP.Rubbish shall mean all refuse,accumulation of paper,excelsior,rags,wooden or paper boxes and containers, sweepings, and all other accumulations of a similar nature other than garbage,that are usual to housekeeping and to the operation of stores,offices and other business places,but shall not include Vegetative Waste. Also,rubbish shall include any bottles,cans or other containers what,due to their ability to retain water,may serve as breeding places for mosquitos or other water-breeding insects. QQ.Service Area shall mean that portion of the unincorporated area of the County as described in Exhibit L for which the Franchisee has an executed Collection Agreement, RR.Single Family Dwelling Unit means a building, mobile home, or portion thcreoi designed for residential occupancy that is arranged,designed or used as living quarters for only one family. SS.Sludge shall mean a solid or semi-solid or liquid generated from any wastewater treatment plant,water supply treatment plant, air pollution control facility, septic tanks, grease traps, portable toilets, or related operations,or any other such wage having similar characteristics or effects. TT.Special Services shall mean any services requested or required by the customer that are in addition to, or a change in,Residential Solid Wage Collection Service,Residential Recycling Collection Scmcc, Commercial Recycling Collection Service and Commercial Solid Waste Collection Service as set out or similar to those[Wed in Exhibit V. UU.Special Waste shall mean those wastes that require extraordinary management. They include,but are not limited to,automobiles or automobile parts,abandoned automobiles,boats or boat parts,waste oil, sludge,dead animals,agricultural and industrial waste,septic tank pumpings and Biohazardous and Hazardous wastes. ............................................................ VV.Vegetative Waste -- Regular shall mean any vegetative matter generated from the yard and landscaping maintenance of the property of a Dwelling Unit and shall include materials such as tree and shrub trimmings, grass clippings, palm fronds, small tree branches and other matter usually produced as refuse in the care of lawns,landscaping and yards,that shall not exceed four feet(4')in length and/or four inches(4")in diameter,and shall include Christmas trees. Such waste shall be fled in bundles or placed in containers that arc susceptible to normal loading and collection as other Residential Solid Waste. If containers are used, they shall meet or exceed. the Franchisor's specification for such containers. No bundle or filled container shall exceed fifty(54)pounds in weight.The materials shall not exceed 12"above the top of the container. Regular Vegetative Waste shall not be commingled with Garbage,Rubbish or Bulk Trash, unless approved in writing by the County. "Vegetative,Green or Yard Waste"means leaves,grass,clippings,brush and branches generated from landscapes or gardens at Residential or Commercial Premises, separated from other Residential Saud Waste. Green Waste includes Holiday Trees but does not include stumps or branches exceeding four inches(4")in diameter or four feet(4')in length. WW. Vegetative Waste—Oversize shall mean large cuttings of vegetative matter that are part of the normal yard maintenance of a Dwelling Unit,and that cannot be cut for placement in a container or bundled due to the material exceeding the weight and size restrictions for regular vegetative waste. Oversize vegetative waste shall be placed neatly at the curb and shall be of a type as to be readily handled by mechanical collection equipment of the Franchisee and shall not exceed six feet(6')in length. Oversize Vegetative Waste shall not be commingled with Garbage,Rubbish or Bulk Trash. Oversize Vegetative Waste does not include any form of matter or debris resulting from commercial tree removal,land clearing or land development. In the case of a dispute between the Franchisee and a customer as to what constitutes Oversize Vegetative Waste,the situation will be reviewed and decided by the Contract Administrator,whose decision will be final. 3. SERVICES PROVIDED BY FRANCHISEE A. Exclusive Franchise Granted. The Franchisee is herein granted an exclusive franchise to provide Residential!Solid Waste Collection Service,Commercial Solid Waste Collection Service and Residential Recycling Collection Service in the Service Area,as described in Exhibit I. Adjustments to the Service Area boundaries due to municipal annexation or contraction will be provided by law. No entity except the Franchisee may offer or provide Residential Solid Waste Collection Service, Commercial Solid Waste Collection Service or Residential Recycling Collection Service in the Service Area. The Franchisor agrees to assist the Franchisee in taking timely action against any entity violating the provisions of this Section. The Franchisee shall be the agent to the Franchisor to provide Commercial Recycling Collection Services in the Service Area,where that service is requested by a commercial entity. The Franchisee shall be responsible for billing and collection of Commercial Recycling Collection services not being billed and collected by the Franchisor. B. Responsibility for Service Mail and Collection. The Franchisor shall be responsible for the billing and payments for Residential Solid Waste Collection Service. The Franchisee shall provide billing and collection services for Commercial Solid Waste Collection Services. Billing for Commercial Solid Wage Collection Services shall be reported in the format designated by the Franchisor's Contract Administrator. C. Emergency Service ProvWaas. In the event of a hurricane,tornado,major storm or other natural disaster,the Contract Administrator may grant the Franchisee a variance from regular mutes and schedules. As soon as practical after such natural disaster, the Franchisee shall advise the Contract Administrator when it is anticipated normal routes and schedules can be resumed. The Contract Administrator,in conjunction with the Franchisee,shall make an effort through the local news media to inform the public when regular services may be resumed. The clean-up imm some natural disasters may require that the Franchisee hire additional equipment, employ additional personnel,Or work"!sting personnel an overtime hours to clean debris resulting from the natural disaster that is not otherwise covered by the County's Disaster Response and Recovery Services Contract. By December I"of the year that this Agreement is in effect,the Franchisee is requested to provide a Disaster Preparedness Plan to the Contract Administrator far review and approval. This plan shall include .................. 1,51 provisions for additional manpower and equipment,as well as a proposed rate for collection associated with the clean-up of natural disasters or other such occurrences. The Franchisee shall update the Disaster Preparedness Plan by December I'of each year of this Agreement far the Contract Administrator's review and approval. The Franchisee shall receive extra compensation above the normal compensation contained in this Agreement after such has been approved by the Board, based on the rate schedule submitted to the Contract Administrator. Subject to verification of documentation request by the County,payment for these services shall be made by the Franchisor within ninety(90)days of the receipt of the billing by the Franchisee.The Franchisee must provide documentation for verification of services as requested by the Franchisor for payment. The Franchisee shall not be responsible for nor have an obligation to collect,transport or dispose of debris or other waste material from a hurricane,severe storm or other natural or man-made disaster unless the County enters into a written agreement with Franchisee specifying the terms and compensation for such services. Should the parties enter into a written agreement and in the event the storm is declared a disaster such that FEMA is authorized to participate in managing the cleanup, the Franchisee shall be responsible for the preparation of all documents and farms and support information required by FEMA. Such documents,forms and information shall be submitted to the County by the Franchisee within the time limits established by FEMA for such filings. D. Service to Select County Agencies. The Franchisee must collect the solid waste and recyclables normally generated by the County's Fire, EMS, Monroc County Sheriffs Department, Growth Management and Library facilities located within the franchise arm at no charge or cost to the County for collection. In addition, the Franchisee shall be required to provide collection service for up to twelve (12) community events(e.g.community clean-ups,parades,and other special events)per operating year, at no cost to the Franchisor,if such collection service is requested by or approved by the Franchisor. The Franchisee shall provide each event with roll-off containers and/or recycling cuts as appropriate to successfully manage the solid waste and recycling generated by the specific event The Franchisor shall be responsible only for the cost of disposal In addition,the Franchisee shall collect illegal hash piles designated by the County at no charge to the Franchisor,not to exceed four(4)piles per month. The Franchisor shall be responsible only for the cost of disposal for these piles. Franchisee shall also provide an aggregate of live (5) roll-off pulls for Franchiser facilities per month,Ibc Francbisor will pay for the disposal cost of such pulls but there shall be no charge for . . ........ ................................................. 14 the hauling of the rolloff containers.Such direction shall come from the County's solid waste administrator or designee. The Franchisee shall include the summary of these activities in the monthly reports to the County. Services set forth in this paragraph D shall not be applicable to hauling materials resulting from storm events.' 4. SOLID WASTE COLLECTION SERVICES A. Curbside Residential Solid Waste,Vegetative Waste and Bulk Trash Collection Services (1) Conditions and Frequency of Service All Curbside Residential Solid Wage and Regular vegetative waste shall be properly containerized in Garbage Receptacles or otherwise prepared for collection. Vegetative waft shall be separated from Residential Solid Waste. No filled receptacle or bundle shall exceed fifty(50)pounds in weight. (Regular vegetative waste will be as defined in Section 2.RR). Curbside Residential Solid Waste Collection Service, except for permitted holidays,shall be provided twice per week with not less than forty-eight(48)hours or more thin sevcnty-two(72)hours between regularly scheduled pick-up days. Regular vegetative waste shall be picked up by the Franchisee not less than once every seven(7)days on a scheduled mule basis. Oversize vegetative waste and bulk trash as defined in Section 2.SS and 2.0 of this Agreement shall be picked up by the Franchisec within five(5)business days of notification by the resident of the Dwelling Unit, Oversize vegetative waste and bulk trash must be placed at the usual accessible pick-up location. There may be a charge to the resident for oversize vegetative waste,as specified in Exhibit I The resident "I be required to call the Franchisee for the removal of oversize vegetative waste and Franchisee will inspect the material and provide a quote for such service,The resident may utilize the service at the quoted rate or utilize another lawful means or entity to manage the material. Franchisee agrees not to combine or comingle vegetative waste with solid waste.The Franchisor is contemplating a separate yard waste processing program and therefore requires the separate collection of yard waste. The Franchisee shall provide for a twice a week collection of solid waste, once a week collection of yard waste and once a week collection of recythibles from residents unless otherwise approved in writing by the County.The separate day of collection of yard waste shall be provided at no additional cost to the Franchisor.In the event that a yard waste processing program is not implemented by the County, the Franchisee shall not reject combined or commingled vegetative and solid wage. ----7rT..........................................N. ........ (2) Accessibility All Residential Solid Waste to be collected shall be placed within six(6)feet of the curb, paved surface of the madway, closest accessible right-of-way,or other such location agreed to by the Franchisee,that will provide safe and efficient accessibility to the Franchisee's collection personnel and vehicle. Enclosures for garbage receptacles shall be within six(6)feet of paved surface or right-of-way. Fixed or permanent enclosures shall have a shed-side opening for the removal of the garbage receptacle. Enclosures that do not have a street-side opening shall be limited to thirty-six(36)inches in height. For purposes of this Agreement,roadway or right-of-way means a mad owned and maintained by the County, or a road on private property for which an easement has been granted to the public and such mad is constructed and maintained to County mad standards. Where the resident of a Dwelling Unit is physically disabled and unable to deliver Residential Solid Waste or vegetative waste to curbside and this is certified by the Contract Administrator,or the residential structure is located in such a manner as to provide non- accessibility to the Franchisee's personnel or vehicle,an alternative location may be arranged between the customer and the Franchisee at no extra cost to the customer. In the event an appropriate location cannot be agreed upon,the Contract Administrator shall mediate the dispute and designate the location for pick-up. If the tesident requests special services, these services shall be billed directly to the customer by the Franchisee in accordance with Exhibit V. Billing for these services shall be reported in a format prescribed by the Contract Administrator. In the event a special service request is not listed in Exhibit V,charges for such services shall then be established through negotiations between the Franchisee and the customer. In the event the customer and the Franchisee cannot reach an agreement on the cost, the Contract Administrator will determine the cost. B. Containerized_Residential Solid Waste Collection Service (1) Conditions and Frequency of Service The Franchisee shall provide Containerized Residential Solid Waste Collection Service to Multi- Family Dwelling Units of four(4)or more in the Service Area that are suitable to receive such service and request such service. The size and location of the container and the frequency of collection shall be determined by the Franchise:and the residential complex,in accordance with this Agreement. The level of service shall be sufficient to mect customer needs in a safe and sanitary manner. In the event of an unresolved dispute involving the level and type of service to be provided,the location and size of Containers or the frequency of service,the Contract Administrator shall make the final determination. The Franchisee shall be paid the appropriate container maintenance I fee in accordance with Exhibit 11. A minimum of once per week service is required of all customers,or such other minimum frequency as provided by law. Service shall not exceed a maximum of twice per week. Such service"be provided by mechanical container as defined herein.' C. Commercial Solid Waste Collection Service (1) Conditions and Frequency of Service The Franchisee shall collect and dispose of all Commercial Solid Waste in the Service Area, except Special Waste. A minimum of once per week service is required of all customers,or such other minimum frequency as provided for by law. Such service shall be provided by mechanical Container as defined herein. However,where a customer generates less than one(1)one cubic yard of waste per week,Garbage Receptacles provided by the customer may be utilized The size of the Container and the frequency of collection shall be determined between the customer and the Franchisee. However,size and firequency shall be sufficient to provide that no Commercial Solid Waste need be placed outside or above lid level of the Container. Storage capacity shall be suitable for the amount of waste generated by the customer. In the event the customer and the Franchisee cannot reach an agreement as to the level and type of service to be provided, the Contract Administrator shall make a decision binding on both parties,including the location and size of Containers and the required number of pickups per week.Putrescible waste shall be picked up a minimum of two times per week. All Commercial Solid Waste shall be placed in a Container,Compactor or Garbage Receptacle. Vegetative Waste shall not ne commingled with Garbage. Where Garbage Receptacles are used,they awl be placed at the roadside or at such other single collection point as may be agreed upon between the Franchisee and the customer. All Containers or Compactors shall be kept in a safe,accessible location agreed upon between the Franchisee and the customer. Any Container or Compactor damaged by the Franchisee shall be repaired or replaced by the Franchisee within seven(7)days. Compactors may be obtained by customers from any source,provided that such Compactors are of a type that can be serviced by the Franchisee's equipment The customer shall be completely responsible for its proper maintenance. Compactor collection frequency shall be a minimum of once per week and shall be sufficient to contain waste without spillage. (2) Method of Collecting Collection shall occur on a regular basis with a frequency of pick-up as provided herein and the size of the Container to be agreed upon between the Franchisee and the customer. ................................ (3) Level,Type and Disclosure of Rates for Commercial Collection and Other Services IL Commercial Collection: The Franchisee shall only charge rates as set forth in Exhibit H or as otherwise allowed by this Agreement, A written agreement between the Franchisee and the customer shall be entered into regarding the level and type of service to be provided and manner of collection of fem. The fees charged to the customer by the Franchisee may vary in accordance with the rate schedule in Exhibit II based on changes in size of Containers and/or changes in frequency of collection. The terms and conditions of such agreement shall be in compliance with all provisions of this Agreement The customer shall subscribe to a level of service sufficient to meet the needs of the customer in a sanitary and efficient rannum However,upon failure of the parties to reach such as agreement,the Contract Administrator or his or her designee shall establish the level and type of service to be provided,including the location,size of the Container and number of pick-ups per week,and the"total rate to be charged within the approved rate limits contained in Exhibit 11. The Franchisee will be responsible for the billing and collection of Commercial Collections Service except as otherwise provided in this Agreement b. Disclosure: The written Agreement between the Franchisee and the customer shall be in a separate document as specified in Exhibit III. C, noun or collection Curbside Residential Solid Waste Collection Service shall be provided between the hours of 5:00 am. and 6:00 p.m. Monday through Saturday. Dwelling Units receiving Containcrized Residential Solid Waste Collection Service and non-residential collection sites located adjacent to residential units shall be considered residential collection and shall only be collected between the hours of 5:00 am.and 6:00 pm.Monday fluotigh Saturday. Other non-residential locations may be collected at any time. The hours of collection may be extended due to extraordinary circumstances or conditions with the prior consent of the Contract Administrator. EL Routes and Schedules For Residential Solid Waste Collections Service, the Franchisee shall provide the Contract Administrator,in a format acceptable to the Contract Administrator,the schedules for all Collection routes and keep such information current at all times. If any changes in the Collection mutes occur,then the Contract Administrator shall be immediately notified in writing not less than four(4)weeks prior to the change. In the event of a permanent change in routes or schedules that will alter the day of pick-up,the Franchisee shall immediately notify the customer(s)affected,in writing or other manner approved by the Contract Administrator, prior to the change,at no cost to the Franchisor. 5. RECYCLING COLLECTION SERVICE The Franchisee shall provide Residential Recycling Service and where requested by the customer, Commercial Recycling Collection Service in the: Service Area. The Franchisor shall be responsible for the billing and collection of payments for Residential Recycling Collection Service. The Franchisee shall be responsible for billing and collection of Commercial Recycling Collection Service costs and rccyclables to be collected. The following Recyclables shall be collected in the Residential recycling collection program, Newspaper • High Density Polyethylene (RDPE)/Polydbylcne Tercphthalate (PETE) Colored & Clear Plastic • Plastics#1—#7—Plastic lids and caps • Office and Mixed(junk mail/magazines)Paper • Chipboard,Cardboard and Phone Books • Rigid Containers,defined as Aluminum Cans,HOPE and Pet Plastics,Glass(No Blue Glow), Containers and Bi-Meta!Cans The Recyclables items listed may be amended by approval of the Contract Administrator,and the parties agree to negotiate with respect to an adjustment of the rates to reflect any increased or decreased costs. A. Curbside Residential Recycling Collection Services will be governed by the following terms and conditions: (1) Conditions and Frequency of Service The Franchisee shall provide Curbside Residential Recycling Collection Service to all Dwelling Units receiving Curbside Residential Solid Waste Collection Service located in the designated Service Area and to other such Dwelling Units as determined appropriate by the Contract Administrator. This service"be provided once every week,unless otherwise specified by the Franchiser on a scheduled mute basis that shall coincide with one of the three regularly scheduled solid waste collection pick-up days, .................................................................................................................................................................. (2) Accessibility for Curbside Recycling Collection All Recyclable Materials to be collected shall be in a Recycling Cart and/or Recycling Container,marked for Recyclable Materials identified with embossment or stickers provided by Franchisee and shall be placed within six feet(6')of the curb;on a paved surface of the road,in the closest accessible right-of- way,or other such location agreed to by the Franchisee,that will provide sale and efficient accessibility to the Franchisee's collection personnel and vehicle. The Franchisee must coUcct as many Recycling Carts and Containers as the customer may request. Where the customer is physically unable to deliver Recyclable Materials to curbside,or the Dwelling Unit is located in such a manner as to provide non-accessibility to the Franchisee's personnel or vehicle, an alternative location may be arranged between the customer and the Franchisee. B. Contalnerized Residential Recycling Collection Service will be governed by the following terms and conditions: (1) Conditions and Frequency of Service The Franchisee shall,provide this service to Dwelling Units as are designated by the Franchisor that are located in the Service Area. This service shall be provided at least once every week an a scheduled route basis as Be forth in Paragraph 2,below. (2) Accessibility and Schedule for Contalverized Residential Recycling Collection All Recyclable Materials to be collected shall be in a Recycling Cart or Container designated for Recyclable Materials that shall he located in such location and shall be collected on a schedule by the Franchisee that will provide safe and efficient accessibility to the Franchisee's collection personnel and vehicle. in the event an appropriate location cannot be agreed upon, the Contract Administrator shall mediate the dispute and designate the location for pick-up. (3) Multi-Family Premises Franchisee shall provide recycling cart or bin service for all recyclable materials generated at all Multi-Family fteniiscs. C. Commercial Recycling Collection Service The Franchisee shall perform Commercial Recycling Collection Services on behalf of the Franchisor for any business in the Service Area where the Franchisee has arranged,negotiated,or contracted for such service,and Franchisee shall have the right to solicit Commercial Recycling Collection Service agreements with any business in the Service Am upon terms and conditions consistent with this Agreement,and Franchisee shall provide loading,collection,transporting and removal services for recovered materials in the Service Area (1) Conditions and Frequency of Service The Franchisee shall provide Commercial Recycling Collection Service to all business or commercial entities located in the designated Service Area. The size and frequency of the Container designated for Recyclable Materials shall be determined between the customer and the Franchisee.If the customer and Franchisee cannot agree,the Contract Administrator shall make the decision. However,size and f-cquency shall be sufficient to provide that no Recyclable Materials need be placed outside the Container. Storage capacity shall be suitable for the amount of rccyclables generated by the customer. The Franchisee shall provide Containers as necessary. Containers may be obtained by customers from the Franchisee.The customer shall be completely responsible for the container's proper maintenance. Container frequency of collection shall be sufficient to contain the waste without spillage. Compactors may be obtained by customers from any source provided that such compactor must be of a type that can be serviced by the Franchisee's equipment. The customer shall be completely responsible for the compactor's maintenance. All Commercial Recyclable Materials shall be placed in a Container, Compactor or other acceptable Recycling Container. Recyclable Material shall not be commingled with other solid waste. Where Recycling Carts or Containers are used,they shall be placed at an accessible location or at such other single collection point as may be agreed upon between the Franchisee and the customer. All Containers shall be kept in a safe,accessible location agreed upon between the Franchisee and the customer. Any Container,Recycling Cart or Recycling Container damaged by the Franchisee shall be repaired or replaced by the Franchisee within seven(T)days. (2) Level, Type and Disclosure of Rates for Commercial Recycling Collection and Other Services A written Agreement between the Franchisee and the customer shall be entered into regarding the level and type of service to be provided and manner of collection of Pecs. The terms and conditions of such Agreement shall be in compliance with all provisions of this Franchise Agreement and the term ahall not extend beyond the term of this Agreement,as stated in Section 1. The customer shall subscribe to a level of service sufficient to meet the needs of the customer in a sanitary and efficient manner. However,upon failure of the parties to reach such an agreement,the Contract Administrator,or his or her designee,at the election of the customer and Franchisee,may establish the level and type of service to be provided,including the location,size of the Container and number of pick-ups per week and the"total rate"to be changed within the approved rate limits contained in Exhibit 11. The Franchisee will be responsible for the billing and collection of Commercial .N......................................... . Recycling Collection charges except as otherwise provided in this Agreement, The written Agreement between the Franchisee and the customer shall be as specified in Exhibit III. (3) Ownership Notwithstanding any other provision of this Agreement,a commercial generator of Recyclable Materials retains ownership of those materials until it donates or sells, or contracts for the donation or sale of, those materials to another person or entity.Nothing in this Agreement shall prevent a person or entity engaged in the business of recycling,whether for profit or non-profit, from accepting and transporting Recyclable Materials, under contract with a commercial generator,from such commercial generator when such Recyclable Materials have been purchased from or donated by the commercial generator,and no charge is made to or paid by the commercial generator for the Ioading, collection, transporting or removal of such Recyclable Materials. Provided,however,that web activities arc subject to applicable state and local public health and safety laws,and provided that the transporter must report such information to the Franchisor as may be necessary for the documentation of state-mandated recycling or reduction goals. U. Method of Payment The Frrrncbisor will be responsible for the billing and collection of payments for Residential Recycling Collection Service. Payments from the Franchisor to the Franchisee will be due and paid no later than the tenth(10")day of the month following service. The initial collection rate per unit per month shall be as set forth in Exhibit H. This rate shall be adjusted in subsequent years in accordance with Section 6. The Franchisee shall be responsible for billing and collection of payments for Commercial Recycling Collection Service,at the rates as set forth in Exhibit II. The rates set forth in Exhibit It shall be adjusted in subsequent years in accordance with Exhibit 1V. E. Hours of Collection Residential Recycling Collection Service shall be conducted between the hours of 5:00 a.m,and 6:00 p.m.,Monday through Saturday. Dwelling Units receiving Containerized Residential Recycling Collection Service and non-residential collection sites located adjacent to residential units shall be considered residential collection and shall only be collected between the hours of 5:00 am.and 6:00 p.m.,Monday through Saturday. In the event of a dispute,the Contract Administrator shall determine the hours of collection. F. Routes and Schedules The Franchisee shall provide and keep current with the Contract Administrator, or his or her designee, in a formst acceptable to the Contract Administrator, an up-to-date mute schedule map for all Residential Recycling Collection Service mutes. The Franchisee shall notify the Contract Administrator in Writing of any change in any route schedule four(4)weeks prior to such change G. Replacement of Recycling Containers for Residential Dweftg Units (1) Throughout the term of this agreement and any renewal period, the Franchisee will continue to provide, at its expense, and at residential customers' request one or more Recycling Carts or containers per Residential Unit for use within the Service Area,The Franchisee shall purchase and provide two (2)Recycling Containers per Residential Unit for areas where the outs cannot be used, as directed by the Franchisor. H. Manner of Collection The Franchisee shall collect Recyclable Materials with as little disturbance as possible and shall leave the Recycling Cut,Recycling Containers or Container housing Recyclable Materials at the same point it was collected. To be eligible for Curbside Residential Recycling Collection Service,Recyclable Materials must be put in a Recycling Cart or Container. All Recyclable Materials set out by the customer that meet theft criteria shall be collected. I. Material Recycling Facility The Franchisee shall deliver all Recyclable Materials collected from the Service Area to the facility designated,in writing,by the Contract Administrator. The Franchisee is responsible for the delivery of clean, non-contarninated Recyclable Materials. Contaminated materials am defined as those materials that require extensive sorting and/or disposal as determined by the supervisor of the County's recycling facility. J. Change in Scope of Recycling Collection Service From time to time,at the sole option of the Franchisor,it may be necessary to modify the scope of Recyclable Materials that will be included in Recycling Collection Service. Should this occur,the Franchisor and the Franchisee agree to enter into good faith negotiations to amend this Agreement to reflect the impact of any such modification. 5- CIIARGES,RATES,AGREEMENT AMOUNT AND LEVELS OF SERVICE A. Obligation or Franchisor for Billing,Collection and Payments (1) Specific Resportsiliffities 25IT—,", The Francbisor or its designee will be responsible for the billing and collection of payments for Residential Solid Waste Collection Services with the exception of any Special Services provided by the Franchisee. Billing and collection of these services will be the responsibility ofthc Franchisee. The Franchisor shall make monthly payments in arrears to the Franchisee for the Residential Solid Wage Collection Service provided pursuant to this Agreement The Franchisee shall be entitled to payment for services tendered irrespective of whether the Franchisor collects from customers for such services. Payments from the Franchisor will be due and paid to the Franchisee no later than the tenth(ID'')day of the month following the month during which services were rendered. Franchisee shall service all residential units. If Franchisee is in doubt as whether units are being billed,Franchisee will contact the Contract Administrator. On or before October 1',and before commencement of work by the Franchisee under the terms of this Agreement the Franchisor shall provide to the Franchisee the estimated total number of units to be serviced. By November V of each Fiscal Year,the Franchisor shall provide to the Franchisee a copy of the annual assessment roll providing a detailed listing of'all the units to receive these services. Thereafter,and for the duration of this Agreement,the Franchisor shall promptly notify the Franchisee of new residential units to be served and/or deleted and payment will be adjusted accordingly. New Dwelling Units that are added for service during the Franchisor's Fiscal Year will be added to the customer service list and payment will be paid by the Franchisor to the Franchisee in the Franchisee's monthly payment Payment will be prorated based upon the date of the Certificate ofOccupancy. (2) Units Omitted from Annual Roll In the event the Franchisee provides service to Dwelling Units whose parcel was not included on the annual assessment roll provided by the Franchisor, the Franchisee must provide a written fist of such Dwelling Units to the Contract Administrator as soon as possible after receipt of the assessment role. Upon receipt of such written list by the Franchiser,the Contract Administrator will,within thirty(30)days,verify the customer address and that service to the unit is prow,and, if proper, shall remit monthly payments to the Franchisee for such service effective as of October I"of the Fiscal Year or the date service began,whichever is later. The Franchisor reserves the right to correct any errors of omission or commission per the laws and rules that govern the Franchisor, In the event the Franchisor pays the Franchisee for a residential unit in error,for any reason,the Franchisee shall notify the Contract Administrator. Upon determination of any overpayment,the Contract Administrator will verify the error and make an appropriate adjustment to the Franchisee's payment to correct the error. B. Solid Waste and Recycling Collection Rate Adjustments (1) For all Collection services,the charges shall be initially based on the rates established in Exhibit 11, and as subsequently adjusted pursuant to this Agreement. The Franchisee shall receive periodic adjustments in the Residential Solid Waste and Recycling Collection Service, and annual adjustments to the Commercial Recycling Collection Service, and Commercial Solid Waste CoUcclion Service a as specified herein. The Franchisee shall provide Commercial customers written notice of a potential rate change in its annual September billing period. The periodic adjustment shall be made to the combined category of Residential Solid Waste Collection Service and Residential Recycling Collection Service.The annual adjustment shall be made to the combined category of Commercial Solid Waste Collection Service and Commercial Recycling Collection Service, and the CPIU for such shall not exceed 5%annually. CPIU increases beyond 5%shall require BOCC approval and an amendment to the Agreement, (2)The adjustment to Residential collection shall be made in accordance with the percentage change in the Consumer Price Index for all urban consumers("CPIU")for the most recent twelve(12)months available,ending in February,but shall not exceed 2.5%. Effective October 1, 2014, contingent upon Board of County Commission approval of the annual rate adjustments,the Franchisee will receive the specified CPI adjustment. D. Agreement Amount (1) Residential: The COUNTY shall pay the Franchisee in current annual funds for the Franchisee's performance of this Agreement for residential collection services.Funding for years 1-10 of the residential collection services am estimated as follows,which includes the estimated periodic CPI increases as allowed and specified herein: Year I-$355,261 Year 6-$401,945 Year 2-$364,142 Year 7-$411,999 Year 3-$373,246 Year 8-$422,288 Year 4-$382,577 Year 9-5432,851 Year 5-$392,141 Year 10-$443,672 Total Estimated Amount Paid To Franchisee For Residential Services:$3.98 Million These numbers represent estimated numbers only,and am based on estimated quantities of materials and allowed annual CPI increases. Actual numbers are expected to vary.Thesc estimates are not meant ''iq............— as a minimum or maximum amount to be guaranteed under this Agreement on behalf of either the County or the Franchisee. E. Compiled Statement of Activities and Certified Annual Audits. (1)The Franchisee shall deliver to the Franchisor,in a format shown in Exhibit rV,(as may be further revised by the Contract Administrator from time to time),a compiled Statement of Activities(income statement) including,at a minimum, the results of operations of the Franchisce for each Service Area. Additionally,an annual audit report shall be prepared by a Florida Certified Public Accountant (Auditor) who maintains malpractice insurance,and is a member of the American Institution of Certified Public Accountants(AICPA). The Auditor shall conduct an audit of the Franchisee's books and records that relate to the Franchise Fee paid to the Franchisor in accordance with generally accepted accounting standards. Franchisce'Audit reports shall be submitted to the Franchisor within one hundred and twenty(120)days of the end of the Franchisee's fiscal year. (2)The Franchisor and Franchisee understand and agree that time is of the essence regarding receipt of the compiled financial statement and audit reports. Therefore,if the franchisec fails to provide the Franchisor with the financial statement on or prior to the date prescribed herein,the Franchisee shall pay the Franchiser the sum of two hundred fifty dollars($250.00)per day for each calendar day the submittal is late. No extension will be graatted except for uncontrollable irir umstanr es as referred to in Section 2I. No rate adjustments of any type will be granted to the Franchisee unless all required financial statements have been filed in a timely manner. E. Solid Waste Disposal and Recycling Processing Costs Residential solid waste disposal and residential recycling processing costs will be part of the spe ial assessment billed by the Franchisor. Commercial costs and commercial recycling processing charges will be billed by the Franchisee and submitted on a monthly basis to the Franchisor in a format proscribed by the Contract Administrator. This monthly billing statement shall be due by noon on the tenth(10)day of each month,or the first business day thereafter,and shall contain information pertaining to the preceding month. Information provided on the monthly billing statement shall be complete and accurate,and falsification of same shall be a criminal offense and shall be considered as a cause for Default under this Agreement as specified in Article 30 of this Agreement. F. Extraordinary Rate Adjustment The Franchisee may petition the Franchisor at any time for an addition rate adjustment on the basis of extraordinary and unusual changes in the cast of operations that could not reasonably be foreseen by a prudent operator. The Franchisee's request shall contain substantial proof and justification, as determined by the Contract Administrator,to support the need for such rate adjustment. The Franchisor may request from the Franchisee such further information as may be reasonably necessary in making its determination. Tice Franchisor shall,at its sate option,approve or deny the request,in whole or in part,within sixty(60)days of receipt of the request and all other additional information required by the Franchisor. G. Franchise Fee To compensate for the cost of administration, supervision, inspection, and to fund a Countywide recycling program,consisting of County staff(labor,benefit and operating cost),public education materials, brochures,and premiums,rendered for the effective performance of this Agreement,the Franchisee shall pay to the Franchisor a fee of five percent(5°/a)of all gross revenues charged,collected or received arising out of any services or operations conducted in the Service Area. Commercial solid waste disposal costs, commercial recycling collection costs,commercial recycling processing costs,any tevcaue paid to the Franchisee as a results of the diesel fuel surcharge adjustment per section 6(F),and any credit card convenience fee received by the Franchisee from customers using credit cards,shall be deducted from the gross revenue total prior to applying the 5%for calculation of the fianchise fee due to the Franchisor.Fees shall be payable within forty-five(45) days of the last day of each calendar quarter. H. Diesel Fuel Surcharge The Franchisor,at its sole discretion,may authorize the Franchisee to collect a diesel fuel surcharge adjustment fiom commercial customers for commercial collection activities to reflect any significant changes in the cost of diesel fuel as determined by reference to the Energy Informant Administration of the US Department of Energy("EIA/DOE")website that-reports average prices of diesel fuel for the"Lower Atlantic"United States. The link is as follows„ btto://tonto.cia.doe.gov/ooglWf wo dicscl.asn„ The Franchisee must petition the County BOCC to make this request,and must provide sufficient documentation to demonstrate that increases in the price of diesel fuel have occurred. Such petition may not be made unless the price of diesel has raised a minimum of 10%over that price for diesel fuel existing on the EIA/DOE website for the Lower Atlantic United States as of the date of the execution of the Agreement("the base fuel pried'). An amendment to this Contract,if approved by the County BGCC,shall be executed to authorize any such annual or periodic surcharge adjustment before it is implemented.Such adjustment shall not be requested by the Franchisee prior to year three(3)of the Agreement.If approved,the Franchisee shall submit to the Franchisor,no later than the 106 of the fallowing month,a report listing the total number of gallons and cost of diesel fuel purchased in the previous mouth and includes copies of diesel fuel supplier invoices and individual service area truck fueling tickets. 9 I. Convenience Fee: In addition to the Special Service Rates charged pursuant to Article 8 and Exhibit V,Franchisee may include a convenience fee charge on customers using a credit card to pay special service charges. The convenience fee shall be a"pass through"fee and will not exceed the ice charge by the customer's credit card company to the Franchisee far the use and processing of the charge. 7. HOLIDAYS The Monroe County Transfer Stations will be closed on Thanksgiving Day,Christmas Day and New Year's Day. The Franchisee shall not be required to collect Solid Waste,Vegetative Waste,and Recyclable Material or maintain office hours only on these designated holidays. Services not provided on the designated holidays shall resume on the next scheduled service day. A. Service Fee If requiring a designate facility to remain open outside its regular business hours the Franchisee shall he charged a Service Fee of Hundred Fifty Dollars($150.00)per hour for every hour(or portion thereof)the site remains open.If the roads arc closed due to an act of God or a known accident,such fee shall not apply. The Franchisee shall notify the Franchisor's Solid Waste Administrator or designee as soon as identified,about any event such as a disabled,truck,accident,or shortage of staff that will cause delays in the Franchisee's normal collection schedule and cause the need for the transfer station(s)to remain open past the regular stated closing time.Franchisee shall provide documentation regarding such event for Franchisor's approval before Franchisor determines ifa charge is in order. 8. SPECIAL SERVICES Rates charged for Special Services may not exceed the special services rates as listed in Exhibit V,and as subsequently adjusted pursuant to this Agreement. The Franchisee shall receive an annual adjustment to the Special Services Rates in accordance with the percentage change in the Consumer Price Index for all urban consumers(CPl-U)for the most recent 12 months available,ending in February. In the event the requested spatial service is not included within Exhibit V,the Franchisee may negotiate with the customer for the rate. Upon failure of the parties to reach an agreement on the rate,the Contract Administrator shall establish the rate. The Franchisee shall be responsible for billing and collection ofpayment for all Special Services. trot ............. Disabled Service. Upon authorization from Franchisor, Franchisee shall provide Disabled Service, which includes rolling out of containers from the front/side yard,at no additional cost,for accounts associated with physically disabled individuals who provide a doctoes statement certifying their disabled status and expected duration,along with a signed,swum statement in a form provided by Franchisee stating that no able- bodied person is available at the residential premises to bring carts to the collection location. 9. PUBLIC AWARENESS PROGRAM The Franchisee shall provide the services or activities as set forth in Exhllrit VIL The Franchisee shall assist the Franchisor with the Public Awareness Program by distributing door hangers,stickers,flyers or other media to residential and commercial customers as requested by the Franchisor. Additionally, it is the Franchisee's responsibility to provide information to the Franchisor about those customers who repeatedly do not prepare or act out their Recyclable Material or solid waste as specified within this Agreement. The Commercial Recycling customers will also be notified,by the Franchisor through the Franchisee, about special commercial recycling events,workshops,educational forums and symposiums and other activities, as needed. 10. MANNER OF COLLECTION The Franchisee shall collect Residential Solid Waste,Vegetative Waste and Recyclable Materials and Commercial Solid Waste and Recyclable Materials with as little disturbance as possible and shall leave any receptacle at the same point it was collected. Any cart or container damaged by the Franchisee will be replaced by the Franchisee within seven(7) days,at no cost to the customer,unless otherwise provided within this Agreement. The replacement must be similar in style,material,quality and capacity. Throwing of any garbage receptacle,container or recycling Cart or container is prohibited. To be eligible for pick-up,Residential Solid Waste and Vegetative Waste—Regular must be placed in a Garbage Receptacle. Vegetative waste—Oversize and Bulk Trash as defined in Sections 2,SS and 2.0 of this Agreement shall be properly bundled and picked up by the Franchisee within five (5) business days of notification by the resident of the Dwelling Unit Vegetative Waste—Oversize and Bulk Trash must be placed at ................ ........................................................................ ble pick an accessible -up location.Oversize Vegetative Wage will be subject to additional charge as set forth herein, according to Exhibit 11 11. PERSONNEL OF THE FRANCHISEE A. The Franchisee shall assign a qualified person or person to be in charge of the operations within the Service Area and shall give the namc(s)of the person(s)to the Contract Administrator. B. The Franchisee's solid waste collection employees shall wear a uniform or shirt bearing the Franchisee's name during operations. C. Each driver of a collection vehicle shall at all times cam a valid Florida driver's license for the type of vehicle being driven. D. The Franchisee's name and office telephone number shall be properly displayed on all solid waste and recycling collection vehicles and containers provided by the Franchisee. E. The Franchisee shall provide operating and safety training for all personnel. F. The Franchisee's employees shall treat all customers in a polite and courteous manner, 12. SPILLAGE The Franchisee shall not litter or cause any spillage to occur upon the premises or the rigbt-of-way wherein the collection shall occur. During hauling,all solid waste,vegetative waste and recyclable material shall be contained,tied,or enclosed so that leaking,spilling and blowing are prevented. In the event of any spillage or leakage caused by the Franchisee,the Franchisee shall promptly clean up all spillage and leakage at no cost to the Franchisor. 13. SOLM WASTE AND RECYCLING FACILITIES All Residential Solid Waste,Commercial Solid Waste,Vegetative Waste and Recyclable Material shall be delivered to a site or facility designated in writing to the Franchisee by the Contract Administrator, If the Franchisor should request the Franchisee to deliver to a site or facility that is a greater distance than the nearest site or facility,the Franchisor shall compensate the Franchisee for such additional directly-related costs based on ­­1.........................-11.11-1-111�--,-,--,e,.. ....... 32 a"cost per truck mile"annually agreed upon by the Franchisor and the Franchisee, The Franchisee shall provide to the Franchisor by August 1"of each year written notice indicating the estimated cost of operation per truck mile that shall be in effect for the twelve(12)month period beginning October 1". The Franchisor shall provide the Franchisee written notice of approval or denial of the proposed cost by August 15°. If denied,the Franchisor and Franchisee agree to negotiate in good faith and reach agreement regarding the estimated cost per truck mile. Such agreement shall not be unreasonably withheld by the Franchisor or Franchisee. If an agreement cannot be reached,the Franchisee may petition the Board of County Commissioners for a final hearing on the denial. Such decision by the Board Shall be final. In the event a load of Recyclable Materials delivered to the designated facility contains more than ten percent(lt)%)by weight of the total load,material that is not Recyclable Material,or there is more than ten percent(10%)the Franchisee has the right to ttect the load and charge the customer the full disposal fee for each too within the load The Franchisee may pass this cost through to a commercial customer in the event the Franchisee can prove the customer caused the contamination to the satisfaction of the customer. In the event ofa dispute, the Contract Administrator will determine whether the Franchisee or the customer will absorb the disposal fee. It is the responsibility of the Franchisee to notify the Franchisor of any customer who has on more than three(3)occasions contaminated the Recyclable Materials. 14. COLLECTION EQUIPMENT The Franchisee shall have on hand at all times and in good working order such equipment as shall permit the Franchisee to adequately and efficiently perform the contractual dudes specified in this Agreement. Upon execution of this Agreement and annually thereafter,the Franchisee shall provide,in a format specified by the Contract Administrator,a list of the equipment to be used by the Franchisee to provide services relating to this Agrecn=L Solid Waste collection equipment shall be of the enclosed loader pucker type,or other equipment that meets industry standards and is approved by the Contact Administrator. All equipment shall be kept in good repair and appearance and in a sanitary,clean condition at all times, Recycling Materials collection equipment shall meet industry standards,be reasonably approved by the Contract Administrator and be compatible for unloading at the designated facility. Equipment utilized for the collection of Recyclable Materials shall be clearly identified for that purpose. The Franchisee shall have available reserve equipment that can be put into service the same day as the occurrence of any breakdown. Such reserve equipment shall correspond in size and capacity to the equipment used by the Franchisee to perform the duties of this Agreement. 3 . .. . 15. VEGETATIVE WASTE All Vegetative Waste shall be collected separately from Residential Solid Waste, Commercial Solid Waste and Recyclable Materials. All tree and shrub trimmings, grass clippings, palm fronds and all tree branches or other similar loose waste shall be tied in bundles or placed in containers. Oversize Vegetative Waste must be no more than six feet(6')in length and placed neatly at the curb. 16. SPECIAL WASTE,HAZARDOUS WASTE, BIOLOGICAL WASTE,BIOMEDICAL WASTE AND SLUDGE The Franchisee shall not be required to collect and dispose of Special Waste,Hazardous Waste,Biohazardous Waste,Biomedical Waste or Sludge,but may offer such servicc in the Service Arca. All such collection and disposal for those types of wastes in this Section are not regulated or exclusive under this Agreement,but if provided by the Franchisee shall be in strict compliance with all Federal,state and local laws and regulations. 17. OFFICE The Franchisee shall maintain an office within Monroe County. It shall be equipped with sufficient telephones,and shall have responsible persons in charge during collection hours,and shall open during normal business boors, 8:00 a.m, to 2:00p m., Monday through Friday. Franchisee shall maintain a local telephone number during both normal office hours and after-hours.The Franchisee shall provide an answering machine or service during non-office hours for the receipt and forwarding of customer inquiries and shall daily check for messages received during the 2,00 - 5:00 pan, period and promptly respond by the next morning. The Franchisee shall provide a contact person for the Franchisor to reach during all non-office hours. The contact person must have the ability to authorize Franchisee operations in the case of Franchisor direction of situations requiring immediate attention. Franchisee shall provide a local office for response to all customer inquiries. "Local"shall be defined as an office within the Franchisee's service area.. 18. COMPLAINTS All service complaints shall be directed to the Contract Administrator or the Franchisee. All complaints received by the Contract Administrator will be forwarded daily to the Franchisee by telephone or other electronic mesas. All complaints received by the Franchisee shall be recorded on a form approved by the Contract Administrator. All complaints shall be resolved within twenty-four(24)hours after receipt by the Franchisee. When a complaint is received on a Saturday or the day preceding a holiday,as specified in this Agreement,it l shall be resolved by the Franchisee no later than the next regular working day. If a complaint cannot be resolved within twenty-four(24)hours„the Contract Administrator shall be notified. Upon resolution,the Franchisee shall notify the Contract Administrator or his or her dcsigaee of the action taken to resolve the complaint on the approved form. The Franchisee shall provide the Contract Administrator a full written explanation of the disposition of any complaint involving a claim of damage to private or public property as a result of actions of the Franchisee's employee,agent or subcontractor. 19. QUALITY OF SERVICE A. It is the intent of this Agreement to ensure that the Franchisee provides a quality level of solid waste and recycling collection services. (1) To this end, all complaints received by and/or rrfermd to the Franchisee shall be promptly resolved pursuant to the provisions of Section I8 of this Agreement. (2) An access of legitimate complaints shall be a determining factor in the Franchisor's decision to exercise the renewal option as specified in Section 1. An excess of legitimate complaints shall be defined as an amount that exceeds two percent(20A)of the total customers served by the Franchiser within the Service Area during any Franchisor fiscal year. The legitimacy of a complaint shall be determined by the Contract Administrator or his or her designee. (3) Any occurrence of the following actions on the part of the Franchisee shall result in an assessment of liquidated damages with the designated amount deducted from payments due or to become due to the Franchisee: L Im roperActlans IL Liquidated D2 a. Failure to collect missed customers by 6:00 p.m.the same day when $25.00 per incident to a given notice before noon,or by 12:00 noon the following day when maximum of$150.00 per given notice between 12:00 noon and 5:00 p.m. truck per day b. Legitimate complaints over ten(10)per month $150.00 per Incident c. Collection of Residential Solid Waste and/or Recyclables before 5:00 $150.00 per incident a.m.or after 6:00 p.m. d. Commingling Solid Waste with Vegetative Waste,Recyclable Materials, $150.00per incident C&0 Materials,or other waste material c. Failure to clean spillage $150.00per Incident 11 Failure to replace damaged container within seven days(two days for $150.00per incident mwwww.............. m... ..........„..„WWWW WWWWWWW residential) g. Failure to return containers or garbage receptacles to original location $150.00 per Incident h. Failure to repair damage to customer property $150.00 per incident i. Reserved for future use j. Failure to comply with designated facility regulations $150.00per incident k. Failure to provide clean,safe and sanitary equipment $150.00 per incident 1. Failure to maintain office hours as required $150.00 per incident m. Operator not licensed $150.00 per Incident n. Failure to provide documents and reports In a timely and accurate $150.00 per Incident manner o. Failure to cover materials,If appropriate,on collection vehide(s) $150.00 per incident p. Name and phone number not displayed on equipment or containers $150.00 per incident q. Providing exclusively prohibited service In another Franchisee's area, $150.00 per Incident without prior authorization by the contract Administrator r. Not providing schedule and route maps $150.00 per incident s. Excessive noise generated by service equipment and/or personnel $150.00 per Incident t. Using improper truck to service commercial or residential customer $150.00 per Incident u. Failure to submit disclosure notice to customer or contract $150.00 per incident Administrator v. Failure to report recycling activity monthly(on or before the loth day of $150.00 per incident the following month)In the format determined by the Franchisor,for the purpose of tracking and verifying County-wide recycling activity w. Failure to offer a corresponding reduction in the level of solid waste $150.00 per incident service with the implementation of commercial recycling x. Failure to submit the financial statements,reports and other $1000.00 per calendar Information as required under this Agreement by the prescribed date day y. Failure to respond to complaints and customer calls,including $150.00 per incident commercial recycling customers,In a timely and appropriate manner tt ...........w...W.. z. Failure to complete a route on the regularly scheduled pick-up day $1,000 for each route per day not completed aa. Failure to deliver any Residential or Commercial Solid Waste,Vegetative $1,000 for 1"offense; Waste or Recyclable Materials to designated facility „� $2,500 for 2 offense; Loss of franchise for Yd offense bb. Failure to provide proper notification prior to residential route changes $1,000 per incident cc. Failure to finish the uncompleted route(s)of the previous day on the $1,500 for each failure to next calendar day complete The Contract Administrator may assess charges pursuant to this Section, The Franchisee will be notified in writing of the administrative charges assessed and the basis for each assessment. In the event the Franchisee wishes to contest any such assessment,it shall within five(5)days after receiving such notice,request in writing an opportunity to be heard by the Contract Administrator and present its defense to such assessment. The assessment will only be deducted following a determination by the Contract Administrator. The decision of the Contract Administrator will be final. 20. FILING OF REQUESTED INFORMATION AND DOCUMENTS A. In addition to any otber requirements of this Agreement,the Franchisee shall be repaired to file pertinent statistical and aggregate cost information pertaining to solid waste,yard waste and recycling collection services that is requested by the Franchisor to comply with the provisions of Chapter 403,F.S,,as amended,and any other pertinent laws and regulations. The Franchisee will also be required to submit a monthly operations report in a format prescribed by the Contract Administrator. The results of all solid waste, yard waste and recycling activity conducted by the Franchisee in the Service Area during each month,residential or commercial, shall be reported accurately to the Franchisor in a format and such dates as specified by the Franchisor,on or before the l0i°day of the following month. B. The Franchisee shall file and keep current with the FmnchLwr documents and reports required by this Agreement. By September 1"of each year this Agreement is in effect,the Franchisee shall ensure and certify to the Franchisor that all required documents such as,but not limited to,certificates of insurance,audits, performance bonds or letter of credit, route schedules and maps, driver's license certifications, and lists of collection equipment vehicles arc current and on file with the Franchisor. Failure to file any document or report :tom .. �w..w............� within five(5)worldng days of the required filing date,except where granted an extension by the Contract Administrator,may result in the levy of liquidated damages as provided in Section 19. 21. UNCONTROLLABLE CIRCUMSTANCES Neither the Franchisor nor Franchisce shall be considered to be in default of this Agreement if delays in or failure of performance shall be due to Uncontrollable Forces, the effect of which, by the exercise of reasonable diligence,the non-performing party could not avoid. Neither party shall,however,be excused from performance if non-performance is due to form that are preventable, removable, or remediable and that the non-performing party could have, with the exercise of reasonable diligence,prevented,removed or remedied with reasonable dispatch. The non-performing party shall, within a reasonable time of being prevented or delayed from performance by an uncontrollable force, give written notice to the other party describing the circumstances and uncontrollable forces preventing continued performance of the obligations of this Agreement. 22. PERMITS AND LICENSES The Franchisee shall obtain, at its own expense, all PC71nits and licenses required by law for the Franchisee's operation under this Agreement and maintain the same in full force and effect. 23. PERFORMANCE BOND The Franchisee shall furnish to the Franchisor a performance bond executed by a surety company licensed to do business in the State of Florida and/or a clean irrevocable letter of credit issued by a bank within Monroe County to ensure the faithful performance of this Agreement and all obligations arising hereunder in the appropriate amount determined in accordance with Exhibit VT. As to the clean irrevocable letter of credit or bond provided hereunder,each may be substituted for the other upon approval by the Franchisor. The form of this bond or letter of credit,and the Surety Company,shall be acceptable to the Franchisors attorney,and shall be maintained during the term of this Agreement. The bond shall be endorsed to show the Fmachisor,a political subdivision of the State of Florida;and shall also provide that bonds shall not be canceled, limited or non- renewed until after thirty(30)days written notice have been given to the Franchisor. Current performance bonds evidencing required coverage must be on file at all times, ...........----------------- 24. WORKERS'COMPENSATION INSURANCE Workers' Compensation Insurance coverage must be maintained in accordance with statutory requirements,as must be Employer's Liability Coverage in an amount not less than$1,000,000.00 per incident. The full Workers'Compensation requirements are specified in Exhibit VW. 25. GENERAL,AUTOMOBILE LIABILITY INSURANCE A.The Franchisee shall,during the term of this Agreement and any extensions bereof,maintain in full farce and effect General and Automobile liability insunmcc that specifically covers all exposures incident to the Franchisee's operation under this Agreement. Such insurance shall be with a company rated"A"or better by Hest Rating Service.The amount for General Liability shell be in an amount of not less than 51,000,000.00 Combined Single Limit for personal injury,including death,and property damage Hability and shall include,but not be limited to,coverage for Premises/Operations,Products/Completed Operations,Contractual(to support the Franchisee's agreement or indemnity),and Fire Legal Liability. B.The amount for Automobile Liability shaU be$500,000 per person,$1,000,000 per occurrence. The General Liability and Automobile Liability full coverages are specified in Exhibit VIII. C.Policies shall be endorsed to show the Franchiser,a political subdivision of the State of Florida,as an additional insured as its interests may appear,and shall also provide that insurance shall not be canceled,limited or non-renewed until after thirty(30)days written notice have been given to the Franchisor. Current certificates of insurance evidencing required coverage must be on file with the Franchisor at all times. Franchisee expressly understands and agrees that any insurance protection furnished by Franchisee shall in no way limit its responsibility to indemnify and save harmless Franchisor under the provisions of Section 26 of this Agreement. 26. MEMNITY A. GENERAL INDEMNIFICATION: Franchisee shall indemnify, defend, save and hold harmless the Franchisor,its officers,agents and employees,harmless from any and all claims,damages,losses,liabilities and expenses, direct, indirect or consequential arising out of or in consequential arising out of or alleged to have arisca out of or in consequence of the products,goods or services furnished by or operations of Franchisee or his Subcontractors, agents, officers, employees or independent contractors pursuant to the Contract, specifically including but not limited to those caused by or arising out of(a)any negligent or wrongful act,omission or default of Franchisee and/or his subcontractors, agents,servants or employees in the provision of the goods and/or services under the Contract;(b)any and all bodily injuries,sickness,disease or death-, (c)injury to or destruction of tangible property, including the loss of use resulting therefrom; (d) the use of any improper materials,(e)a defective condition in any goods provided pursuant to the contract,whether patent or Intent;M the violation of any federal, state, County or municipal laws, ordinances or regulations by Franchisee, his subcontractors, agents, servants, independent contractors or employees; (g) the breach or alleged breach by Franchisee of any tam, warranty or guarantee of the Contract. This indemnification shall not apply to the negligent or wrongful acts,omissions or defaults caused by the Franchisor,its employees,or agents.Franchisor shall give prompt notice of any claim for which Franchisee may he obligated to provide indemnification. Franchisee shall pay all claims, losses, Hens, settlements or judgments of any nature whatsoever in connection with the foregoing indemnifications including, but not limited to, reasonable attorney's fees (including appellate attorney's fees},paralegal expenses,and costs.Franchisee shall determine the acceptability or non-acceptability of any offer, proposal or settlement in any matter for which it is obligated to provide indemnity to the Franchisor under this Section. Franchisee shall select its own legal counsel to conduct any dcfmsc in any such proceeding,subject to the reasonable approval of Franchisor,and all costs and fees associated therewith shall be the responsibility of Franchisee under the indemnification agreement.Nothing contained herein is intended nor shall it be construed to waive Franchisor's rights and immunities under the common law or Florida Statute 768.28,as amended from time to time. 27. ACCESS TO FRANCHISEE'S BOOKS AND RECORDS The Franchisee shall maintain within Monme County adequate records of all Solid Waste collection and recycling services. The Franchisor or its designees shall have the right to review all records maintained by the Franchisee upon twenty-four(24)hours written notice. If the Franchisor shall determine a need for same and upon 120 days' written notice by the Franchisor in the year following the Franchisee's fiscal year, hereby defined as January I through D==bcr 31 financial statements will be prepared by the Florida independent certified public accounting firm prepared in accordance with generally accepted account principles,pertaining only to each individual Collection Agreement and Service Area,shall be delivered to the Franchisor no later than April 30 of the year following the Franchisee's fiscal year,hereby defined as January I through December 31, No cxl=-ioo3 will be 2mnted.exccvt for uncontrollable circumstances as referred to in Section 21, No rate adjustments of any type will be granted to the Franchisee unless all required financial statements have been filed in a timely manner. Franchisee shall maintain all books, records and documents directly pertinent to performance under this Agreement in accordance with generally accepted accounting principles consistently applied. Each party of this Agreement or their authorized representatives shall have reasonable and timely access to such records of each other part to this Agreement for public records purposes during the term of the Agreement and for four years following the termination of this Agreement. If an auditor employed by the County or Clerk determines that monies to be paid to the Franchisor were insufficient or incorrect,then the Franchisee shall pay the deficient or correct amount to the Franchisor together with interest calculated pursuant to Sec.55.03,FS,running from the date the monies were to be paid to the Franchisor. 28. POINT OF CONTACT Ali dealings,contacts,notices and payments between the Franchisee and the Franchisor shall be directed by the Franchisee to the Contract Administrator. 29, NOTICE Except where otherwise noted herein,any communication required for any purpose in this Agreement shall be in writing and delivered with a signed receipt,as follows: As to the Franchisor. Monroe County Solid Waste Management Department 1100 Simonton Street,Room 2-231 Key West,FL 33040 Attention: Contract Administrator As to the Franchisee: THE OCEAN REEF CLUB,INC.dba OCEAN REEF CLUB 35 Ocean Reef Drive,#200 Key Largo,FL 33037 30. DEFAULT OF CONTRACT A. The Franchisor may cancel this Franchise Agreement,except as otherwise provided below in this Section,by giving Franchisee thirty(30)days advance written notice,to be served as hereafter provided, upon the happening of any one of the following events: ti -- —- (1) Franchisee shall take the benefit of any present or future insolvency statute, or sball make a general assignment for the benefit of creditors,or file a voluntary petition in bankruptcy or a petition or answer seeking an arrangement for its reorganization or the readjustment of its indebtedness under the Federal Bankruptcy laws or under any other law or statute of the United States or any state thereof,or consent to the appointment of receiver,trustee or liquidator of all or substantially all of its property,or (2) By order or decree of a cowl,Franchisee shall be adjudged bankrupt or an order shall be made approving a petition filed by any ofits creditors or by any of the stockholders of the Franchisee,seeking its reorganization or the readjustment of its indebtedness under the Federal bankruptcy laws or under any law or statute of the United States or of any gate thereof,provided that if any such judgment or order is stayed or vacated within sixty(60)days after the entry thcreof,any notice of cancellation shall become null,void and of no effect,unless such stayed judgment or order is reinstated,in which case said default shall be deemed immediate; or (3) By or pursuant to or under authority of any legislative act,resolution or rule,or any order or decree of any court or governmental board,agency or office having jurisdiction,a receiver,trustee or liquidator shall Ww possession or control of all or substantially all of the property of the Franchisee,and such possession or control"continue in effect for a period of sixty(60)days;or (4) The Franchisee has defaulted,by failing or refusing to perform or observe the tam, conditions of or covenants in this Agreement or any of the rules and regulations promulgated by the Franchisor pursuant thereto, or has wrongfully failed or refused to comply with the instructions of the Contract Administrator relative thereto,and add default is not cured within thirty(30)days of receipt of written notice by Franchisor to do so,at if by reason of the nature of such default the same cannot be remedied within thirty(30) days following receipt by Franchisee of written demand from Franchisor to do so,Franchisee fails to commence the remedy of such default within said thirty(30)days following such written notice,or having so commenced shall fail thereafter to continue with diligence the curing thereof(with Franchisee having the burden of proof to demonstrate (a]that the default cannot be cured within thirty (30) days,and [b] that it is proceeding with diligence to ewe said default,and such default will be cured within a reasonable period oftime, B. However, notwithstanding anything contained herein to the contrary, for the failure of Franchisee to provide Collection Service for a period of three (3) consecutive scheduled working days,the Franchisor may secure the Franchisee's billing records on the fourth(4d)working day in order to provide interim collection services until such time as the matter is resolved and the Franchisee is again able to perform pursuant to this Franchise Agreement;provided,however,if the Franchisee is unable for any reason or cause to resume perfbmunce at the end of thirty(30)working days all liability of the Franchisor under this Agreement to the Franchisee shall cease and this Agreement may he deemed immediately terminated by the Franchisor. C. Notwithstanding the foregoing and as supplemental and additional means of termination of this Agreement under this Section,in the event that Franchisee's record of performance shows that Franchisee has frequently,regularly or repetitively defaulted in the performance of any of the covenants and conditions required herein to be kept and performed by Franchisee,in the opinion of Franchisor and regardless whether Franchisee has corrected each individual condition of default,Franchisee shall be deemed a"habitual violator",shall forfeit the right to any ftuther notice or grace period to correct,and all of said defaults shall he considered cumulative and collectively shall constitute a condition of irredeemable default, The Franchisor shall thereupon issue Franchisee final warning citing the circumstances therefore,and any single default by Franchisee of whatever nature, subsequent to the occurrence of the last of said cumulative defaults,shall be grounds for immediate termination of this Agreement In the event of any such subsequent default,Franchiser may terminate this Franchise Agreement upon the giving of written Final Notice to Franchisee, such cancellation to be effective upon the fifteenth(15*)consecutive calendar day following the date of Final Notice,and all contractual fees due hereunder plus any and all charges and interest shall be payable to said date,and Franchisee shall have no fiathcr rights hereunder. Immediately upon receipt of said Final Notice,Franchisee shall proceed to cease any further performance under this Franchise Agreement. D. In the event of the aforesaid events specified in Paragraphs A,B and C,above,and except as otherwise provided in said paragraphs,termination shall be effective upon the date specified in Franchisor's written notice to Franchisee and upon said date this Agreement shall be deemed immediately terminated and upon such termination all liability of the Franchisor to the Franchisee under this Agreement shall cease and the Franchisor shall have the right to call the performance bond and"be five to negotiate with other contractors for the operation of the herein-specified services, The Franchisee for failure to perform shall reimburse the Franchisor all direct and indirect costs of providing interim collection service. 31. MODIFICATIONS TO AGREEMENT DUE TO PUBLIC WELFARE OR CHANGE IN LAW The Franchisor shall have the power to make changes to 099 Agreement as the result of changes in law and to impose new and reasonable rules and regulations on the Franchisee under this Franchise Agreement relative to the method of collection and disposal of Garbage, Rubbisb, Bulk Trash, Vegetative Waste, or Recyclable Materials as shall from time to time be necessary and desirable for the public welfare. The Franchisor shall give the Franchisee reasonable notice of any proposed change and an opportunity to be heard concerning those matters. The method of collection and disposal of Solid Waste and Recyclables,as referenced herein,shall also be liberally construed to include,but not be limited to,the manner,procedures,operations and obligations,financial or otherwise,of the Franchism The Franchisor and Franchisee understand and agree that the Florida Legislature fiom time to time has trade comprehensive changes in Solid Waste Management legislation and that theca and other changes in law in the future,whether Federal,state or local,mandating certain actions or programs for counties or municipalities may require changes or modifications in some of the tem. conditions or obligations under this Agreement. Nothing contained in this Agreement shall regquire any party to perform any act or funcdion contrary to law. The Franchisor and Franchisee agree to enter into good faith negotiations regarding modifications to this Agreement that may be required in order to implement changes in the interest of the public welfare or due to change in law. 32, RIGHT TO REQUIRE PERFORMANCE The failure of the Franchisor at any time to require performance by the Franchisee of any provisions hereof shall in noway affect the right of the Franchisor thereafter to enforce the same. Nor shall waiver by the Franchisor of any breach of any provisions hereof be held to be waiver of any succeeding breach of such provisions or as a waiver of any provision itself, 33. TITLE TO WASTE The Franchisor shall at all times hold title and ownership to all Residential and Commercial Solid Waste, Vegetative Waste,Rubbish,Recyclable Material and all other waste collected by the Franchisee pursuant to this Agreement. 34. GOVERNING LAW,VENUE,INTERPRETATION,COSTS AND FEES This Agreement shall be governed by and construed in accordance with the laws of the State of Florida applicable to contract made and to be performed entirely in the State. In the event any cause of action or administrative proceeding is instituted for the enforcement or interpretation of this Agreement,the Franchisor and Franchisee agree that venue will lic in the appropriate court or before the appropriate administrative body in Monroe County,Florida 44 The Franchiser and Franchisee agree that,in the event of conflicting interpretations of the terms or a tam of this Agreement by or between them,the issue shall be submitted to mediation prior to the institution of any other administrative or legal proceeding.This Agreement shall not be subject to arbitration. 35. COMPLIANCE WITS LAWS The Franchisee shall conduct operations under this Agreement in compliance with all applicable laws, rules and regulations. 36. SEVERABUM If any term, covenant condition or provision of this Agreement (or the application thereof to any circumstance or person) shall be declared invalid or unenforceable to any extent by a court of competent jurisdiction,the remaining terms,covenants,conditions and provisions of this Agreement shall not be affected thcrcby:, and each remaining term, covenant, condition and provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law unless the enforcement of the remaining term, covenants, conditions and provisions of this Agreement would prevent the accomplishment of the original intent of this Agreement. The Franchisor and Franchisee agree to reform the Agreement to replace any stricken provision with a valid provision that comes as close as possible to the intent of the stricken provision, 37. ASSIGNMENT AND SUBLETTING A.The Franchisee shall not assign or dispose of the Franchise granted by this Agreement by sale,lease, mortgage or otherwise transfer it in any manner whatsoever without the express written consent of the Franchisor.- The Franchisor shall have full disezzlion to approve or deny,with or without cause,any proposed assignment or assignment by the Franchisee. Such approval shall not be unreasonably withhold by the Franchisor.If such assignment is approved by the Franchisor,the Franchisee shall pay an assignment fee to the Franchiser. Any assignment of this Agreement made by the Franchisee without the express written consent of the Franchisor shall be null and void and shall be grounds for the Franchisor to declare a default of this Agreement and immediately terminate this Agreement by giving written notice to the Francbiscc,and upon the date of such notice this Agreement shall be dc=cd immediately terminated, and upon such termination all liability of the Franchisor under this Agreement to the Franchisee shall cease,and Franchisor shall have the right to call the Performance bond and shall be free to negotiate with other Franchisees or any other person or company for the service of the Franchise area that is the subject of this Agreement. In the event of any assignment,assignee shall fiffly assume all the liabilities of the Franchisee. 187T.................................................................................................................................................-,............................................................. B. It is the intent of the parties that no Franchisee,by itself or through its parent(s)or holding companies,shall at any time holds or have control of more than two(2)Solid Waste and Recycling Collection Franchise Agreements with the Franchisor, C. Upon written notification to and subject to written approval by the County,the Franchisee may subcontract or authorize performance of the Work. Such written request shall include the name(s)and work history of the subcontractor(s) and the desired length of the work period for which they will be providing services. The Franchisee guarantees compliance by such subcontractors and assignees with the requirements of this Agreement,including insurance,copies of which shell be provided by the subcontractors or assignees to the Franchisor. The Franchisor shall not unreasonably withhold approval of any requested subcontract This paragraph shell also be incorporated by reference into any assignment or subcontract and the assignee or subcontractor shall comply with any and all of the provisions of Us Agreement Unless expressly provided for herein,such approval shell in no rn-anner or event be deemed to impose any obligation upon the Franchisor. D. For purposes of this Section,a parent or holding company shall mean any person,corporation or company holding,owning or in control of more than tan percent(10%)of the stock or the financial interest in the Franchisee. 39. MODIFICATIONS This Agreement constitutes the entire contract and understanding between the parties hereto,and it shall not be considered modified,altered, changed or amended in any respect unless in writing and signed by the parties hereto. 39. INDEPENDENCE OF AGREENMff Except as otherwise noted in Section 3A it is understood and agreed that nothing herein contained is intended or should be construed as in any way establishing the relationship of co-partners between the parties hereto,or as constituting the Franchisee as the agent, representative or employee of the Franchisor for any purpose whatsoever, The Franchisee is to be and shall remain an independent Franchisee with respect to all service performed under this Agreement. The Franchisee, its agents and employees are strictly considered to be independent contractors s in their performance ofthe work contemplated hereunder. As such,the Franchisee,its agents and employees shall not be entitled to any of the benefits,rights or privileges of County employees, Tbc .......... provider shall at all times exercise indepeaden4 professional judgment and Shall assume professional responsibility for the services to be provided. 40. MUNICIPALITIES'OPTION TO BE COVERED BY CONTRACT Ile Franchisee shall have the right of first refusal to provide Residential Solid Waste Collection Services to any municipality in the County located adjacent to and contiguous with its Service Area boundaries under the same terms,conditions and rates of compensation as provided for under the tam of this Franchise Agreement The County and a municipality that elects to be covered by this Franchise Agreement shall enter into an interlocal agreement regarding the participation of the municipality. Municipalities currently being served by a Franchisee under the tam and conditions of the prior franchise agreement shall continue to be saved by those franchisees under the provisions of this Franchise Agreement. 41. OTEER RATE ADJUSTMENTS Non-performance of this Franchise Agreement or a request for a rate increase, either of which are attributed to the Franchisee accepting the Franchise Agreement award at an insufficiently low rate,shall result in cancellation of all solid waste and recycling collection Franchise Agreements for all service areas entered into with the Franchisee. 42. EXISTING OR PRIOR AGREEMENTS The terms and conditions of this Agreement supersede the terms, obligations and conditions of any existing or prior agreement or understanding, written or verbal, between the parties regarding the work performed,compensation to be paid,and all other matters contained herein, 43. ATTORNEY'S FEES AND COSTS The Franchisor and Franchisee agree that in the event any cause of action or administrative proceeding is initiated or defended by any party relative to the enforcement or interpretation of this Agreement,the prevailing party shall be entitled to reasonable attomey's fees,court costs,investigative and out-of-pocket expenses,as an award against the non-prevailing party,and shall include attomey's fees,court Costs,investigative and out-of- pocket expenses in appellate proceedings. Mediation proceedings initiated and conducted pursuant to this Agreement WWI be in accordance with Florida Rules of Civil Procedure and usual and customary procedures required by the Circuit Court of Monroe County. 44. BINDING EFFECT The terms,covenants,conditions and provisions of this Agreement shall bind and inure to the benefit of the Franchisor and Franchisee and their respective legal representatives,successors and assigns. 45. AUTHORITY Each pity represents and warrants to the other that the execution, delivery and performance of this Agreement have been duly authorized by all necessary County and corporate actions,as required by law. 46. CLAIMS FOR FEDERAL OR STATE AID Franchisor and Franchisee agree that each shall be, and is,empowered to apply for,seek and obtain Federal and state funds to further the purpose of this Agreement,provided that all applications,requests,grant proposals and funding solicitations shall be approved by each party prior to submission. 47. ADJUDICATION OF DISPUTES OR DISAGREEMENTS Franchiser and Franchisee agree that all disputes and disagreements shall be attempted to be resolved by meet and confer sessions between representatives of the parties. If no resolution can be agreed upon within thirty (30)days after the first meet and confer session,the issue or issues shall be discussed at a public meeting of the Board of County Commissioners. If the issue or issues am still not resolved to the satisfaction of the parties, then any party shall have the right to seek such relief or remedy as may be provided by this Agreement or by Florida law. 48. NONDISCRIMINATION The Franchisee agrees to comply with the requirements of all applicable non-discrimination and equal employment opportunity statutes,ordinances and laws.The Franchisor and Franchisee agree that them will be no unlawful discrimination against any person,and it is expressly understood that upon a determination by a court of competent jurisdiction that unlawful discrimination has occurred and has not been cured or resolved by way of settlement or other resolution,this Agreement automatically terminates without any further action on the pan of any party,effective the date of the final and non-appealable court order. ...................... 7lic Franchisor or Franchisee agrees to comply with all Federal and Florida statutes, and all local ordinances,as applicable,relating to nondiscrimination. These include but are not limited to:(1)Title VI of the Civil Rights Act of 1964(M 88-352)which prohibits discrimination on the basis of race,color and national origin; (2) Section 504 of the Rehabilitation Act of 1973, as amended (20 U.S.C. a. 794), which prohibits discrimination on the basis of handicap; (3)The Age Discrimination Act of 1975,as amended(42 U.S.C.ss. 6101-6107),which prohibits discrimination on the basis of age;(4)The Drug Abuse Office and Treatment Act of 1972 (P.L. 92-255), as amended, relating to nondiscrimination on the basis of drug abuse; (5) The Comprehensive Alcohol Abuse And Alcoholism Prevention,Treatment and Rehabilitation Act of 1970(P.L 91- 616), as amended,relating to nondiscrimination on the basis of alcohol abuse or alcoholism; (6)The Public Health Service Act of 1912, as, 523 and 527,(42 U.S.C. 290 dd-3 and 290 ee-3),as amended, relating to confidentiality of alcohol and drug abuse patient records;(7)The American with Disabilities Act of 1990(42 U.S.C, s. 1201 Note), as may be amended from time to time, relating to nondiscrimination on the basis of disability-,(8)The Florida Civil Rights Act of 1992,(Chapter 760,Florida Statuses,and Section 509.092,Florida Statutes),as may be amended from time to time,relating to nondiscrimination;' (9)The Monme County Human Rights Ordinance:(Chapter 13,Article VI,Sections 13-101 through 13-130),as may be amended from time to time,relating to nondiscrimination; and(10) any other nondiscrimination provisions in any Fcdcral or state statues or local ordinances that may apply to the parties to,or the subject matter of,this Agreement. 49. COOPERATION In the event any administrative or legal proceeding is instituted against either patty relating to the formation,execution,performance or breach of this Agreement,Franchisor and Franchisee agree to participate, to the extent required by the other party,in all proceedings,hearings,processes,meetings and other activities related to the substance of this Agr=mcnt or provision of the services under this AgtcemcnL Franchisor and Franchiser specifically agree that no party to this Agreement shall be required to enter into any arbitration proceedings related to this Agreement or any Attachment or Amendment to this Agreement. 50. COVENANT OF NO MEREST Franchisor and Franchisee covenant that neither presently has any interest and dWI not acquire any interest,that would conflict in any manner or degree with its performance under this Agreement, and that the only interest of each is to perform and receive benefits as recited in this Agreement. 51. CODE OFE7WCS The Franchisor agrees that the officers and employees of the Franchisor recognize and will be required to comply with the standards of conduct relating to public officers and employees as delineated in Section 112.313,Florida Statutes,regarding,but not limited to,solicitation or acceptance of gifts,doing business with one's agency, unauthorized compensation, misuse of public position, conflicting employment or contractual relationship,and disclosure or use of certain information. 52. NO SOLICITATION OR PAYMENT Each of Franchiser and Franchisee warrants that,in respect to itself,it has neither employed nor retained any company or person,other than a bona fide employee working solely for it,to solicit or secure this Agreement and that it has not paid or agreed to pay any person,company,corporation,individual or firm,other than a bona fide employee working solely for it,any fee,commission,percentage, gift,or other consideration contingent upon or resulting from the award or making of this Agreement. For the breach or violation of this provision,the Franchisee agrees that the Franchisor shall have the right to terminate this Agreement without liability and,at its discretion, to offict from monies owed, or to otherwise recover, the full amount of such fee, commission, percentage,gift or consideration. 53, ]PUBLIC ACCESS Franchisor and Franchisee shall allow and permit reasonable access to,and inspection of,all documents, papers,letters or other materials subject to the Provisions of Chapter 119,Florida Statutes,and made or received by Franchisor and Franchisee in conjunction with this Agreement.Pursuant to F.S.119.0701,Franchisee and its subcontractors shall comply with all Public records laws of the State of Florida,including but not limited to: (a) Keep and maintain public records that ordinarily and necessarily would be required by Monroc County in order to perform the service. (b) Provide the public with access to public records on the terms and conditions that Monroe County would provide the records and at a cost that does not exceed the cost provided in Florida Statutes, Chapter 119 or as otherwise provided by law. (c) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law. (d) Meet all requirements for retaining public records and transfer,at no cost,to Monroe County all public records in possession of the Franchisee upon termination of the contract and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to Monroe County in a format that is compatible with the information technology systems of Monroe County, Violation ofthis subsection is considered a default under this Agreement and shall be addressed as set forth in paragraph 30 above 54. NON-WAIVER OF IMMUNITY Notwithstanding the provisions of Section 76828,Florida Statutes,the participation of the Franchisor and Franchiocc in this Agreement and the acquisition of any commercial liability insurance coverage, self- insurance coverage, or local government liability insurance pool coverage shall not be deemed a waiver of immunity to the extent of liability coverage,nor shall any contract entered into by the Franchisor be required to contain any provision for waiver. 55. PRIVILEGES AND I34AWNITIES All of the privileges and immunities from liability,exemptions from laws,ordinances and rules,and pensions and relief,disability, workers'compensation and other benefits that apply to the activity of officers, agents, volunteers or employees of the Franchisor, when performing their respective functions under this Agreement within the territorial limits of the County shall apply to the same degree and extent to the performance of such functions and duties of such officers,agents,volunteers or employees outside the territorial limits of the County. 56. LEGAL OBLIGATIONS AND RESPONSIBILITIES; NON-DELEGATION OF CONSTITUTIONAL OR STATUTORY DUTIES This Agreement is not intended to,nor shall it be construed as,relieving any participating entity from any obligation or responsibility imposed upon the entity by law except to the extent of actual and timely performance thereof by any other participating entity, in which case the performance may be offered in satisfaction of the obligation or responsibility. Further, this Agreement is not intended to, not shall it be construed as,authorizing the delegation of the constitutional or statutory duties of the Franchisor,except to the extent permitted by the Florida Constitution,state statutes,case law,and,specifically,the provisions of Chapters 125 and 163,Florida Statutes. 57. NON-RELIANCE BY NON-PARTIES No person or entity shall be entitled to rely upon the tcrma,or any of them,of this Agreement to enforce or attempt to enforce any third-party claim or entitlement to or benefit of any service or program contemplated hereunder, and the Franchisor and Franchisee agree that neither the Franchisor or Franchisee,or any agent officer or employee of either shall have the authority to inform,counselor otherwise indicate that any particular individual or group of individuals,entity or entities,have entitlements or benefits under this Agreement separate and apart, inferior to, or superior to, the community in gencral or for the purposes contemplated in this Agreement 58. ATTESTATIONS Franchisee agrees to execute such documents as the Franchisor may reasonably require, including a Public Entity Crime Statement,and Ethics Statement,and a Drag-Free Workplace Statement 59, NO PERSONAL LIABELrff No covenant or agreement contained herein shall be deemed to be a covenant or agreement of any member,cfficcr,agent or employee of Monroe County in his or her individual capacity,and no member,officer, agent or employee of Monroe County shall be liable personally on this Agreement or be subject to any personsl liability or accountability by reason of the execution of this Agreement 60. EXECUTION IN COUNTERPARTS This Agreement may be executed in any number of counterparts,each of which shall be regarded as an original,all of which taken together shall constitute one and the same instrument and any of the parties hereto may execute this Agreement by signing any such counterpart. 61. SECTION HEADINGS Section headings have been inserted in this Agreement as a matter of convenience of reference only,and it is agreed that such section headings are not a part of this Agreement and will not be used in the interpretation of any provision of this Agreement ............................ IN WITNESS WHEREOF,the parties hereto have caused this Franchise Agreement to be executed by their respective authorized representatives as of the date first above written. (SEAL) BOARD OF COUNTY COMUSSIONERS OF ATTEST: AMY HEAVU-IN,CLERK MONROE COUNTY FLORIDA BY Deputy Clerk Mayor/Chairpmon (SEAL) THE OCEAN REEF CLUB, INC dba OCEAN REEF CLUB ATTEST til 7 30-At B y BY Tide: WC01MCNIEEMN VVIM, &WW If*TIM MONROE COUNTY ATTORNEY APPROVED AS T?FORM: n,ST$m M J0AqzRT-sARn0WS ASSI TTOANEY Date .......... ..................... ,'I EXHMrr I DWRIMON OF BOtMM&M OF SUMCE AREA Unincorporated Monroe area known as Ocean Reef. Exhibit U—APPROVED RATE SCHEDULE ............... EXEIMIT 11 APPROVED RATE SCE(EDULE Ocean Reef Club Inc. FY 2014-2015 Approved Rates Residential Collection Rates(p!r unit Services Curbside Service Solid Waste $13.83 (2x/wk) Emcling $334 ..........jIx/wkj Commercial Solid Waste,Commercial Recyclineand Roll-Off Collection Rates Solid Waste Collection Rate $7.43 per cubic yard _gmycling Container Collection Rate S7.43oar cubic and Competor Collection Rate Q 2 cubic yards or less $21.98 pet cubic and Com for Collection Rate(grea ter than 12 cubic $222.05 per vull I Roll-Off Collection Rate $222.05 per pull MONTHLY CONTAINER MAINTENANCE FEES CONTAINERS "-COMPACTING) SIZE(cubic yards) RATE w/out looking mechanism IYD $17.77 2YD $20.19 3YD S22.70 4YD $23,07 6YD $25.57 m $28.07 RECYCLING CONTAINERS 32 gal. S1,66 90 gat, $4.60 Capacities in between these values can be obtained by interpolation. Capacities outside of these values can be obtained by extrapolation. Above prices Include FY 15 CPI-U 1.1%. French"Afea 4 can Reel Club,Inc.2014115 No of a) CAN PICKUP RATE SCHEDULE RATE INCREASE: 1.1% cans* Number of Pickups Per Week 2 Rate Element 2 3 4 5 6 COLLECTION 1974 29,46 30,26 49,13 58.94 Collection w1increaso 20.13 30A5 40.06 50.11 60.12 DISPOSAL 24.30 38,38 48.52 6068 7212 3 RECYCLING" 0,00 0100 0100 000 0.00 TOTAL 44,43 66.43 88.67 110.79 132.94 COLLEC11ON 29,46 44.09 58,94 7364 88,46 Collection wilneresse 30.05 "197 60,112 76.11 90M DISPOSAL 36.38 64,57 72,82 91.00 109,20 4 RECYCLING" 0.00 0.00 0.00 0.00 0.00 TOTAL 66.43 99,54 132.94 16611 199.43 COLLECTION 39.26 5093 78.62 98,26 11776 Collection wfincrease 40.06 90.11 80.19 100.23 120.12 DISPOSAL 48.52 72-82 97.05 121.36 145.59 5 RECYCLING- OM 0,DO 0,00 0,()0 0.00 TOTAL 8857 132.93 177,24 22168 26511 COLLECTION 49.13 7164 9526 122,75 147.24 Collection wfincrease 50.11 75.11 100,23 125.21 177.72 DISPOSAL 60.68 91.00 12135 151,63 181.96 6 RECYCLING- 0.00 0.00 0.00 0.00 0,00 TOTAL 110.70 166-11 221,58 276.84 359.60 COLLECTION 58,93 68.46 11776 14724 176.76 Collection wnnorease 60.11 00.23 120.12 1160.118 100.30 DISPOSAL 72.82 109.20 145.59 18196 218.41 RECYCLING- 0,00 0100 0.00 0.00 OM *Based on TOTAL 13293 19943 26511 332,14 398.71 Page I Franchise Area 4 Ocean Reef Club,Inc. Container b) CONTAINERIZED PICKUP RATE SCHEDULE Size Number of Pickups Per Week 1 Rate Element 1 2 3 4 5 6 7 COLLECTION 48.80 8202 115.75 147.32 179.55 212.03 246,52 Collection Wfincrease 4918 83.66 110,07 150.27 183.14 216.27 253.49 DISPOSAL 3839 76,79 115,17 153.57 191.96 230.36 2611,75 2 RECYCLING" 0.00 0.00 ODD 0.00 0.00 0,00 O'Go TOTAL 88A7 160.45 23324 303.84 375.10 446,63 522.24 COLLECTION 02.23 147,32 212,03 276SI 33a.76 400.91 M&OT collection wAncresse 03A7 160.27 216.27 28104 345.54 408.93 472.33 DISPOSAL 76.79 153,57 230,36 307.13 383.92 460.71 537.49 3 RECYCLING- 0.00 0,00 0.00 0.00 000 0,00 0.00 TOTAL 160.66 30384 "6 63 589.17 729.46 869,64 1009.82 COLLECTION 115.75 21203 307,,76 4W91 49411 587.43 680.55 Collection W/Increaso 1118.07 210.27 313.92 400.93 603." 599.18 MIS DISPOSAL 115.17 230,36 345,53 46011 576.89 691,06 806.24 4 RECYCLING- 0.00 0 GO 000 0.00 MOO OM 0.00 TOTAL 233,24 446.63 659,45 869.64 1079.88 1290.24 1500A0 COLLECTION 147.32 276,51 400,91 625.28 649,64 773.66 898,30 Collftftri W/1"crosse 160.27 202.04 408.93 535.79 0163 782.34 916.27 DISPOSAL 153.57 30713 480.71 614,28 767.115 921A1 107498 6 RECYCLING- 0.00 0.00 040 DM 0.00 MOO 0100 TOTAL 303.64 589A7 669,64 1150W 1430,48 171076 1991.25 COLLECTION 2112.03 400.91 507.43 773.86 96038 1146.89 133333 Collection wAncresse 216.27 406.93 599.18 789.34 979,59 1109.03 11360,00 DISPOSAL 230.36 4W 71 691.08 921A1 1151117 1302,13 161248 8 RECYCLING- 0.00 O-OG Dan 0.00 MOO 0.00 GOD TOTAL 416.63 W9.64 1290.24 1710.75 2131,36 255196 2972.48 COLLECTION 276.51 $25.28 773.86 1022.61 1271-28 1488M 173214 Collection WfIncresse 262.04 535.79 702.34 104106 1295.71 1618.43 1760.78 DISPOSAL 307,13 616.34 921.41 1228.56 1535.69 1642.84 2149.97 RECYCLING" 0.00 0.00 0.00 0.00 0.00 0,00 040 TOTAL 58917 115113 1710.75 2271.62 283140 3361.27 3911615 Page 2 EXMBIT III DISCLOSURE OF SERVICE RATES—COMMERCIAL REGULATION BY MOME COUNTY The term and conditions of this Amended and Restated Solid Waste and Recycling Collection Franchise Agreement are regulated by a Franchise granted by Monroe County. Should the customer have any questions relating to the tam and conditions of this Franchise Agreement, the customer may call the Contract Administrator at 305-292A432. COLLECTION CONTAINERS The customer shall be provided the Container from the Franchisee at the maintenance foe approved by the Board.If the customer chooses to use a Compactor,the customer may rent,lease or own the Compactor from any source,provided the Compactor can be serviced by the Franchisee's collection equipment. Containers and Compactors shaft be maintained in a serviceable,safe and sanitary condition by the customer. In the event of damage to a Container,the incident will be investigated by the Contract Administrator,including a determination of any compensation due the affected party. SPECIAL SERVIC ES If a customer requests,the Franchisee may provide special services for the collection of Commercial Solid Waste such as rolling Containers out of storage areas,opening doom or gates for access,or other such special services. However,such special services may be provided by the customer,through its own or other personnel. If the Franchisee provides special services,such charges must be separately stated under the"RATES FOR SERVICES"Disclosure Statement The maximum for these special service rates am fixed by the Board. A copy of dim rates can be oblidnal from the Franchisee or the Contract Administrator. A convenience fee imposed pursuant to Article 6(G)may be included in the cost of the special services, "RATES FOR SERVICES"DISCLOSURE A"Rates for Services"disclosure statement doll be completed and issued to each customer receiving Solid Waste Collection Service,or special services. Upon the initial signing of a contract for these services,a copy of this disclosure statement shall be provided the customer and the Contract Administrator. The Rates for Services disclosure statement shall have attacked a rate schedule that specifies the Collection Rate and the Disposal Rate based on size of Container and frequency of service;the Container Rental rate,expressed as a monthly flat fee based on the size of the Container,and the cost per month for each special service required by the custorner. -,---76T................................... EXHIBIT III DISCLOSURE OF SERVICE RATES (Page 2) "RATES FOR SERVICES"DISCLOSURE STATEMENT Franchise Name: Date of Agreement: Customer Name: Sa vioe Date: Customer Address: Begin: Customer Phone#: End: Level of Service: item Mont tly Cost Cost of Collection of Solid Waste Cost of Disposal of Solid Waste Cost of Container Maintenance for Solid Waste Itemized Charges for Special Services Convenience Fee Total THESE SERVICES ARE PROVIDED UNDER A FRANCHISE AGREEMENT REGULATED BY THE BOARD OF COUNTY COMMISSIONERS OF MONROE COUNTY. SHOULD YOU HAVE ANY QUESTIONS RELATING TO THESE RATES,PLEASE CALL THE SOLID WASTE MANAGEMENT DEPARTMENT AT 305-292.4432, EXHIBrF IV ANNUAL FINANCIAL REPORMG F,QRMAT The Franchisee shall submit to the Franchisor a complied Statement of Activities related to the services provided pursuant to this agreement.The Statement of Activities shall be prepared in accordance with gencmUy accepted accounting standards. The Franchisee shall disclose as part of the Statement of Activities income and expenses and all methods of allocations used to distribute costs between commercial and residential operations. The disclosure shall be in narrative form and include the basis for the allocation method. The Franchisee shall provide a description of the expenses classified as Other Operating Costs and Other General and Administration. Additionally,an annual audited statement related to the Franchisee Fee shall be provided as set forth in this Franchisee Agreement. Any allocations made must be disclosed in a narrative format,along with the basis for thou allocations. Additionally,it is understood that each Franehisce shall utilize the accrual basis of accounting for income and expenses. !'f' EXHIBIT v SPECIAL SERVICES EXHIBIT V Special Services —Ocean Reef FY 2014-2015 Approved Rates RATES DETERMINED BY FRANCHISOR (CPI 1.1-0514) Rolling Out Container(and returning it to $3.80 original location Hack Door Service(Residential Curbside Onl • Negotiable Opening(and closing)Doors or Oates S I.25 Locks for Containers $25.00 (one time) Charge for Replacement based on Cost+10% Unlocking Containers $I.71 Supplying(and retrofitting)locking $76.23 Mechanism on container" Adding wheels to or changing wheels No Charge on 12 and 3 yard Containers only Moving Container Location(if Feasible)Per Customer Request $31.76 Adding lids to or changing lids on Containers No Char e Set up and Return Fees S38.11 Credit Caryl Convenience Fee Not to exceed fee charged by customer's credit card company Over the Lid Service To be charged by the yard at the current collection and d' sal rate. 'There will be no charge for those residents medically unable to bring solid waste or recyclables to curbside as delineated in Section 4. Back door service to all other customers may be offered by the Franchisee. "Determination of necessity of locking mechanisms Is based on customer requirements." 05.21.14 EXHlBrr VI PERFORMANCE BOND SLIMING SCALE Gross Revenue{Minus Disposal Performance Bond Required Fees paid to the Franchisor}in Minions of Dollars 2.5—Above S400,000 1.5—2.5 $300,000 .s—1.5 $200,000 $100,000 �� Exhibit VII Public Outreach Tasks 1. America Recycles Day November 15 Special.Events I Earth Day/America Recycles Day There may be awards and or recognitions available from local, regional, state or national associations that bring praise for Monroe County's efforts.For example,SWANA(Solid Waste Association of North America)honors communities of all sixes for their efforts for marketing,communications,and outreach.SWANA also presents industry recognition for recycling,solid waste and organics programs.The special events held in Monroe County,the public outreach efforts and/or the increasing diversion numbers might he of award-winning caliber for organizations. 2. Monroe County and Southeast Florida Sustainability Sustainability is an important concept in Monroe County and the State of Florida.We are here to provide Monroc County to help implement programs to become a more sustainable community,at the request of the Franchisor. 3. School Recycling and Refuse Education The Franchisee shall participate in school recycling and effuse education programs through school events in the Franchisee's fanchisce area. The Franchisee shall work with school principals and staff,and shall also provide recycle bins at no charge to the classrooms and various forms of promotional gifts for the students. 4. Community Events The Franchisee shall donate collection services to a variety of events in the community,. 5. Community Information The Franchisee shall provide recycling and refuse service information to local customers via electronic means, and provide news of community events to local customers. The Franchisee shall also provide a residential services packet with every residential recycling container and owl delivered,which shall describe how to properly dispose of all types of debris,including recycling,yard waste and hazardous waste. Exgmxrvm INSURANCE REQUIREMENTS WaIIMIT IX PUMLIC EN1TrY CRUKE STATEMIw NT "A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a bid on a contract to provide any goods or services to a public entity,may not submit a bid on a contract with a public entity for the construction or repair of a public building or public work,may not submit bids on leases of real property to a public entity,may not be awarded or perform work as a contractor,supplier,subcontractor,or consultant under a contract with any public entity,and may not transact business with any public entity in excess of the threshold amount provided in Section 2117.017,Florida Statutes, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list." I have read the above and state that neither (Respondent's name)nor any Affiliate has been placed on the convicted vendor list within the last 36 months. (Signature) Date: STATE OF: COUNTY OF: Subscribed and sworn to(or affirmed)before me on............, . ..�, (date)by (name of affiant). He/She is personally known to me or has produced....................................................................... ..(type of identification)as identification, NOTARY PUBLIC My Commission Expires: �... w � � m r EXHIBIT'X LOBBYING AND CONFLICT OF INTEREST CLAUSE SWORN STATEMENT UNDER ORDINANCE NO.104990 MONROE COUNTY,FLORIDA E7111CS CLAUSE: Ocean Reef Club warrants that it has not employed,retained or otherwise had act on its behalf any former County officer or employee in violation of Section 2 of Ordinance No.10-1990 or any County officer or employee in violation of Section 3 of Ordinance 10-1990. For breacb or violations of this provision the County may,In Its discretion,terminate this Agreement without Hatillity and may also,in its discretion, deduct from the Agreement or purchase prim or otherwise recover,the M amount of any fee,commission, percentage,gill or consideration paid to the former County officer or employee. Ocean Reef Club B3r,.................................................... Title: STATE OF FLORIDA COUNTY OF PERSONALLY APPEARED BEFORE ME,the undersigned authority, as I---of Keys Sanitary Service who,after being first duly swam by me,affixed big signature in the space provided above,this_day of, 2014, Notary Public,State of Florida My Commissiow EXH MIT III NON-COLLUSION AFFIDAVIT of the city of---------------------------according to law on my oath, and under penalty of perjury,depose and say that IL I am ................... of the firm of the bidder making the proposal for the project described in the Request for proposals for ————-- and that I executed the said proposal with full authority to do so; b. the prices in this bid have been arrived at independently without collusion,consultation, communication or agreement for the purpose of restricting competition,as to any matter relating to such prices with any other bidder or with any competitor, C. unless otherwise required by law,the prices which have been quoted in this bid have not been knowingly disclosed by the bidder and will not knowingly be disclosed by the bidder prior to bid opening,directly or indirectly,to any other bidder or to any competitor;and d. no attempt has been made or will be made by the bidder to induce any other person,partnership or corporation to submit,or not to submit,a bid for the purpose of restricting competition; C. the statements contained in this affidavit are true and comet,and made with full knowledge that Monroe County relics upon the truth of the statements contained in this affidavit in awarding contracts for said project. (Signature) Date: STATE OF: COUNTY OF: Subscribed and sworn to(or affirmed)before me on (date)by .......(name of affiant). He/Shc is personally known to me or has produced...,.............. (type of identification)as identification. NOTARY PUBLIC MyCommission Expires: ............. EXIBITM DRMFREE WORKPLACE F 0 R M The undersigned vendor in accordance with Florida Statute 287.087 herebycertifies that: Ocean Reef Club,Inc. (Name Ot 1:11.13111CM) I publish ustatement notifying employees that the unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in the workplace and specifying the actions that will be taken against employees for violations of such prohibition. 2. Inform employees about the dangers of drug abuse in the workplace, the business's policy of maintaining a drug-five workplace, any available drug counseling, rehabilitation, and employee assistance programs, and the penalties that may be imposed upon employees for drug abuse violations. 3. Give each employee engaged in providing the commodities or contractual services that are under bid a copy of the statement specified in subsection(1). 4. in the statement specified in subsection (1),notify the employees that, as a condition of working on the commodities or contractual services that am under bid,the employee will abide by the terms of the statement and will notify the employer of any conviction of, or plea of guilty or nolo contenders to,any violation of Chapter 893 (Florida Statutes)or of any controlled substance law of the United States or any state, for a violation occurring in the workplace no later than five (5)days after such conviction. 5. Impose a sanction on or require the satisfactory participation in a drug abuse assistance or rehabilitation program if such is available in the employee's community, or any employee who is so convicted. 6. Make a good faith effort to continue to maintain a drug-five workplace through implementation of this section. As the person authorized to sip the statement I certify that this firm complies fully with the above toquirtmenj Signature�_ hill Date: 7-30-1� STATE OF. COUNTY OF: Subjqibed and to (or affirmed) before me on (date) by VA b,/ '12.6m/A IV (name of affmt). He/She is personagy known to me or has produced....................................../ ..................I(type of id�ficajHozl)as identification. NOTARYPUBLIC A my VEEDMW oaiitFa3Wj0,2M5 My Commission F.V, 9x4W