Item C2 BOARD OF COUNTY COMMISSIONERS
AGENDA ITEM SUMMARY
Meeting Date: October 15-2014 Division: Emergency Services
Bulk Item: Yes X No....... Department: Fire Rescue
Staff Contact Person: Holly Pfiester 289-6088
AGENDA ITEM WORDING: Approval of an agreement with Motorola Solutions, Inc., commencing on
October 1, 2015 running through September 30, 2015 with annual automatic renewals thereafter until
terminated, for the service, maintenance, and support of existing mobile communications equipment, and any
additional mobile communications equipment purchased from Motorola, and approval the Fire Chief to sign all
documents as needed to complete the transaction.
ITEM BACKGROUND: This past year's preventative maintenance and calibration contract has provided
Monroe County Fire Rescue(MCFR)to send all radios directly to the manufacturer(Motorola) providing for
safe,effective communications and reduced radio failures. This annual maintenance is in addition to any
unforeseen needed repairs throughout the year. Since implementing this fixed-cost service, the County has
saved money both in staff time, and reduced expenses of individual unit repairs, due to the preventative care.
PREVIOUS RELEVANT BOCC ACTION: On August 21, 2013, the Board approved Item B 15 agreement
with Motorola Solutions, Inc. for$14,759.16 commencing on September 1, 2013 running through September
30, 2014.
CONTRACT/AGREEMENT CHANGES: Motorola has exercised its option, per the initial agreement,to
adjust the price of their services to reflect its current rates. The initial 13-month contract price was$14,759.16.
The contract price on this annual renewal increases to$14,773.68 an 8.4046 increase over last year.
STAFF RECOMMENDATIONS: Approval
TOTAL COST: FYI 5 = $14,773.68 BUDGETED: Yes .jX No_
COST TO COUNTY: $14,773.68 SOURCE OF FUNDS: 11500--53024Q
REVENUE PRODUCING: Yes No X AMOUNT PER MONTH- Year
APPROVED BY: County Atty OMB/Purchasing 11b, Risk Management
DOCUMENTATION: Included X Not Required_
DISPOSITION: AGENDA ITEM
MONROE COUNTY BOARD OF COUNTY COMMISSIONERS
CONTRACT SUMMARY
Contract with: Motorola Solutions, Inc. Contract#_ S00001022174
Effective Date: 10/01/2014
Expiration Date: 09/30/2015
Contract Purpose/Description:
One-year term ag[eement with Motorola Solutions, Inc., commencing on October 1,
2Q15 gad running through September 3Q, 2015 with automatic annual renewals
thereafter until terminated, for the smice, maintenance, and gmpport of existing mobilg
communications eguipment, and any additional mobile communications eauinment
purcha§ed fr cuments as needed
9M Motprola. and gpproval the FiLe Chief to sigLi all do
to complete the transaction.
Contract Manager: Holly Pfiester 6088 Emergency Services/ Stop 14
(Name) (Ext.) (Department/Stop #)
For BOCC meeting on 10/15/2014 Agenda Deadline: 09/30/2014
CONTRACT COSTS
Total Dollar Value $14,773.68 / year Current Year(FY 14) $14,773.68
of Contract: Portion: Lump sum payment
Budgeted? YesZ No M Account Codes: 11500-510240
Grant: $ N/A
County Match: $ N/A
ADDITIONAL COSTS
Estimated Ongoing Costs: $ For: $ 0
(Not included in dollar value above) (eg. maintenance,utilities,janitorial,salaries,etc.)
CONTRACT REVIEW
Changes Date Out
Date In Needed evi we
Division Director Yes[]Nolg<
Risk Management UJA Yes[] NoZ"�
O.M.B./Purchasing qlklq Yes[]No
County Attorney 1 YesM No[]
Comments: 4J, 140� k!Pf.Ar$ -ib "Wre -f Autk>, Asf% lzklb� ?Pcc.
P11
OMB Form Revised 2/27/01 MCP#2
a MOrOPOLA SOLUTIONS SERVICES AGREEMENT
Adn:National Service Supportl4th fl Contract Number. SOOOGIO22174
1301 East Algonquin Road Contract Modifier. RN21-AUG-1415:37:14
(800)247-2346
Date:09/03/2014
Company Name: Monroe County Board Of County Required P.O.: No
Commissioners
Attn: Customer 1000961187
Billing Address: 490 63rd St Ste 140 Bill to Tag 0001
City, State,Zip: Marathon,FL,33050 Contract Start Date: 10/01/2014
Customer Contact: Contract End Date: 09/30/2015
Phone: Anniversary Day: Sep 30th
Payment Cycle: MONTHLY
PO :
OTY MODELIOPTION SERVICES DESCRIPTION MONTHLY EXTENDED
EXT AMT
Recurring Services *****
SVCOISVC0097A SFS COMPREHENSIVE SERVICE AGREEMENT
41 SVC415AE ENH:XTS1 500 $285.77 $3,429.24
115 SVO417AE ENH:XTS2500 $801.55 $9,618.60
4 SVC420AE ENH:XTS5000 $27.88 $334-56
SVC01SVC1220C SFS UTE SERVICE AGREEMENT
I SVC495AB XTL5000-MOBILE $3.41 $40.92
33 SVC688AD ENH:XTL2500 $112.53 $1,350.36
SPECIAL INSTRUCTIONS-ATTACH Subtotal-Recurring Services $1,231.14 $14,773.68
STATEMENT OF WORK FOR PERFORMANCE DESCRIFMONS
Subtotal—One-Time Event
Services $ .00 $.00
Total $1,231.14 $14,773.68
SERVICE AGREEMENT TO PROVIDE Taxes - I -
COMPREHENSIVE-COVERAGE ON 41 Grand Total $1,231.14 1 $14,773.68
XTS1 500,115 XTS2500 AND 4 XTS5000 THIS SERVICE AMOUNT IS SUBJECT TO STATE AND LOCAL TAXING
RADIOS AND RADIO REPAIR FOR 1 XTL50100 JURISDICTIONS WHERE APPLICABLE.TO 06 VERIFIED BY MOTOROLA.
AND 33 XTL2500 RADIOS.SEE ATTACHED
SERIAL NUMBER LIST FOR RADIOS COVERED.
Subcontractor(s) city State
MOTOROLA RADIO SUPPORT CENTER ELGIN IL
I received Statements of Work that describe the services provided on this Agreement. Motorola's Service Terms
and Conditions,a copy of which Is attached to this Service Agreement,Is Incorporated herein by this reference.
AUTHORIZED CUSTOMER SIGNATURE TITLE DATE
CUSTOMER(PRINT NAME)
MONKO TV E r,0 ry ,I I OPA%Y
MOTOROLA REPRESENTATIVE(SIGNATURE) TITLE AP 0 E;NS T F NTH
IA
IAL. AIL
ASSISTA SOU TY ATTORNEY
Date - 4L — -1)A It-W-
Cindee Markes 954-723-4718
MOTOROLA REPRESENTATIVE(PRINT NAME) PHONE
Company Name: Monroe County Board Of County Commissioners
Contract Number S00001022174
Contract Modifier. RN21-AUG-14 15:37:14
Contract Start Date: 10/01/2014
Contract End Date: 09/30/2015
IVlonroe County Fire Pricing Breakdown
SS Comprehensive Service Agreement
Monthly Cost
MY Model Type Monthly Cost Each Extended Annual Cost
41 XTS1500 $ 6.97 $ 285.77 3,429.24
115 XT52500 $ 6.97 $ 801.55 $ 9,618.60
4 XTS5000 $ 6.97 1 $ 27.88 $ 334.56
SFS Lite Service Agreement
Monthly Cost
City Model Type Monthly Cost Each Extended Annual Cost
1 XT1.5000 $ 3.41 $ 3.41 $ 40.92
33 XTL2500 $ 3.41 $ 112.53 $ 1,350.36
Annual Grand Total $ 14,773.58
Service Terms and Conditions
Motorola Solutions, Inc.("Motorola")and the County named in this Agreement(*County")hereby agree as
follows:
Section I APPUCASIUTY
These Service Terms and Conditions apply to service contracts whereby Motorola will provide to County
either(1) maintenance, support,or other services under a Motorola Service Agreement,or(2) installation
services under a Motorola Installation Agreement.
Section 2 DEFINITIONS AND INTERPRETATION
2A. "Agreement" means these Service Terms and Conditions, the cover page for the Service
Agreement or the Installation Agreement, as applicable; and any other attachments, all of which are
incorporated herein by this reference. In interpreting this Agreement and resolving any ambiguities, these
Service Terms and Conditions take precedence over any cover page, and the cover page takes
precedence over any attachments, unless the cover page or attachment states otherwise.
2.2. "Equipment" means the equipment that is specified in a list provided by Monroe County to
Motorola with serial numbers. Monroe County reserves the right to revise the list from time to time.
2.3. "Services"means those installation, maintenance, support, training, and other services described
in this Agreement.
Section 3 ACCEPTANCE
County accepts these Service Terms and Conditions and agrees to pay the prices set forth in the
Agreement. This Agreement becomes binding only when accepted in writing by Motorola. The term of
this Agreement begins on the"Start Date"indicated in this Agreement.
Section 4 SCOPE OF SERVICES
4.1. Motorola will provide the Services described in this Agreement or in a more detailed statement of
work or other document attached to this Agreement. At County's request, Motorola may also provide
additional services at Motorola's then-applicable rates for the services.
4.2. If Motorola is providing Services for Equipment, Motorola parts or parts of equal quality will be
used, the Equipment will be serviced at levels set forth in the manufacturer's product manuals; and
routine service procedures that are prescribed by Motorola will be followed.
4.3. If County purchases from Motorola additional equipment that becomes part of the same system
as the initial Equipment, the additional equipment may be added to this Agreement and will be billed at
the applicable rates after the warranty for that additional equipment expires.
4.4. All Equipment must be in good working order on the Start Date or when additional equipment is
added to the Agreement. Upon reasonable request by Motorola, County will provide a complete serial
and model number list of the Equipment. County must promptly notify Motorola in writing when any
Equipment Is lost, damaged, stolen or taken out of service. County's obligation to pay Service fees for
this Equipment will terminate at the end of the month in which Motorola receives the written notice.
4.5. County must specifically Identify any Equipment that Is labeled Intrinsically safe for use in
hazardous environments.
Service Terms and Conditions.Rev 1.1 2.12,doc(CSA formatted)
4
4.6. If Equipment cannot, in Motorola's reasonable opinion, be property or economically serviced for
any reason, Motorola may modify the scope of Services related to that Equipment, remove that
Equipment from the Agreement, or increase the price to Service that Equipment.
4.7. County must promptly notify Motorola of any Equipment failure. Motorola will respond to County's
notification in a manner consistent with the level of Service purchased as indicated In this Agreement
Section 5 EXCLUDED SERVICES
5.1. Service excludes the repair or replacement of Equipment that has become defective or damaged
from use In other than the normal, customary, intended, and authorized manner, use not in compliance
with applicable industry standards; excessive wear and tear; or accident, liquids, power surges, neglect,
acts of God or other force majeure events.
5.2. Unless specifically included in this Agreement, Service excludes items that are consumed in the
normal operation of the Equipment, such as batteries or magnetic tapes.; upgrading or reprogramming
Equipment; accessories, belt clips, battery chargers, custom or special products, modified units, or
software; and repair or maintenance of any transmission line, antenna, microwave equipment, tower or
tower lighting, duptexer, combiner, or multicoupler. Motorola has no obligations for any transmission
medium, such as telephone lines,computer networks, the Internet or the worldwide web,or for Equipment
malfunction caused by the transmission medium.
Section 6 TIME AND PLACE OF SERVICE
Service will be provided at the location specified in this Agreement. When Motorola performs service at
County's location, County will provide Motorola, at no charge, a non-hazardous work environment with
adequate Shelter, heat, light, and power and with full and free access to the Equipment. Waivers of
liability from Motorola or its subcontractors will not be imposed as a site access requirement. County will
provide all information pertaining to the hardware and software elements of any system with which the
Equipment is interfacing so that Motorola may perform its Services. Unless otherwise stated in this
Agreement, the hours of Service will be 8:30 a.m. to 4:30 p.m., local time, excluding weekends and
holidays. Unless otherwise stated in this Agreement, the price for the Services exclude any charges or
expenses associated with helicopter or other unusual access requirements; if these charges or expenses
are reasonably incurred by Motorola in rendering the Services, County agrees to reimburse Motorola for
those charges and expenses.
Section 7 COUNTY CONTACT
County will provide Motorola with designated points of contact(list of names and phone numbers)that will
be available twenty-four (24) hours per day, seven (7) days per week, and an escalation procedure to
enable County's personnel to maintain contact,as needed,with Motorola.
Section 8 PAYMENT
Motorola will bill the County monthly and the County will pay the invoice in accordance with the Florida
Local Government Prompt Payment Act, Sections 218.70 at seq,Florida Statutes,
Section 9 WARRANTY
Motorola warrants that its Services under this Agreement will be free of defects in materials and
workmanship for a period of ninety (90) days from the date the performance of the Services are
completed. In the event of a breach of this warranty, County's sole remedy is to require Motorola to re-
perform the non-conforming Service or to refund, on a pro-rata basis, the fees paid for the non-
conforming Service. MOTOROLA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
Service Terms and Condi0ons.Rev I A Z 12,doe(CSA formatted)
0
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Section 10 DEFAULTrrERMINATION
10.1. If either party defaults in the performance of this Agreement, the other party will give to the non-
performing party a written and detailed notice of the default. The non-performing party will have thirty
(30) days thereafter to provide a written plan to cure the default that is acceptable to the other party and
begin implementing the cure plan immediately after plan approval. If the non-performing party fails to
provide or implement the cure plan, then the injured party, in addition to any other rights available to it
under law,may immediately terminate this Agreement effective upon giving a written notice of termination
to the defaulting party.
10.2. Any termination of this Agreement will not relieve either party of obligations previously incurred
pursuant to this Agreement, including payments which may be due and owing at the time of termination.
All sums owed by County to Motorola will become due and payable immediately upon termination of this
Agreement. Upon the effective date of termination, Motorola will have no further obligation to provide
Services.
103 Both the County and Motorola agree that either party may terminate this Agreement at any time
without cause upon sixty(60)days advance written notice to the contact address listed on the cover page
of the Services Agreement. In the event of such termination, the County shall be obligated to pay
Motorola for pro-rated service fees up to and including the date of termination and the County shall have
no further legal obligations pursuant to the Agreement.
Section 11 LIMITATION OF LIABILITY
Except for personal injury or death, Motorola's total liability, whether for breach of contract, warranty,
negligence, strict liability in tort, or otherwise, will be limited to the direct damages recoverable under law,
but not to exceed the price of twelve(12)months of Service provided under this Agreement. ALTHOUGH
THE PARTIES ACKNOWLEDGE THE POSSIBILITY OF SUCH LOSSES OR DAMAGES, THEY AGREE
THAT MOTOROLA WILL NOT BE LIABLE FOR ANY COMMERCIAL LOSS; INCONVENIENCE; LOSS
OF USE, TIME, DATA, GOOD WILL, REVENUES, PROFITS OR SAVINGS; OR OTHER SPECIAL,
INCIDENTAL, INDIRECT, OR CONSEOUENTIAL DAMAGES IN ANY WAY RELATED TO OR ARISING
FROM THIS AGREEMENT OR THE PERFORMANCE OF SERVICES BY MOTOROLA PURSUANT TO
THIS AGREEMENT. No action for contract breach or otherwise relating to the transactions contemplated
by this Agreement may be brought more than one(1)year after the accrual of the cause of action, except
for money due upon an open account. This limitation of liability will survive the expiration or termination
of this Agreement and applies notwithstanding any contrary provision.
Section 12 EXCLUSIVE TERMS AND CONDITIONS
12.1. This Agreement supersedes all prior and concurrent agreements and understandings between
the parties, whether written or oral, related to the Services, and there are no agreements or
representations conceming the subject matter of this Agreement except for those expressed herein. The
Agreement may not be amended or modified except by a written agreement signed by authorized
representatives of both parties.
12.2. County agrees to reference this Agreement on any purchase order issued in furtherance of this
Agreement, however, an omission of the reference to this Agreement will not affect its applicability. In no
event will either party be bound by any terms contained In a County purchase order, acknowledgement,
or other writings unless: the purchase order, acknowledgement, or other writing specifically refers to this
Agreement; clearly indicate the intention of both parties to override and modify this Agreement; and the
purchase order, acknowledgement, or other writing is signed by authorized representatives of both
parties.
Service Terms and Conditions.Rev 1,12,12,doc(CSAfortnafted)
6
Section 13 PROPRIETARY INFORMATION; CONFIDENTIALITY; INTELLECTUAL PROPERTY
RIGHTS
13.1. Any Information or data in the form of specifications, drawings, reprints, technical Information or
otherwise furnished to County under this Agreement will remain Motorola's property, Will be deemed
proprietary, Will be kept confidential, and will be promptly returned at Motorola's request. Subject to the
requirements of Florida Public Records law contained in Chapter 119, Florida Statues, County may not
disclose,without Motorola's written permission or as required by law, any confidential information or data
to any person,or use confidential information or data for any purpose other than performing its obligations
under this Agreement. The obligations set forth In this Section survive the expiration or termination of this
Agreement
112. Unless otherwise agreed in writing, no commercial or technical information disclosed In any
manner or at any time by County to Motorola will be deemed secret or confidential. Motorola will have no
obligation to provide County with access to its confidential and proprietary information, including cost and
pricing data.
13.3. This Agreement does not grant directly or by implication, estoppel, or otherwise, any ownership
right or license under any Motorola patent, copyright, trade secret, or other intellectual property, including
any intellectual property created as a result of or related to the Equipment sold or Services performed
under this Agreement.
Section 14 FCC LICENSES AND OTHER AUTHORIZATIONS
County is solely responsible for obtaining licenses or other authorizations required by the Federal
Communications Commission or any other federal, state, or local government agency and for complying
with all rules and regulations required by governmental agencies. Neither Motorola nor any of its
employees is an agent or representative of County in any governmental matters.
Section 15 COVENANT NOT TO EMPLOY
During the term of this Agreement and continuing for a period of two (2) years thereafter, County will not
hire, engage on contract, solicit the employment of, or recommend employment to any third party of any
employee of Motorola or its subcontractors without the prior written authorization of Motorola. This
provision applies only to those employees of Motorola or its subcontractors who are responsible for
rendering services under this Agreement. If this provision is found to be overly broad under applicable
law,it will be modified as necessary to conform to applicable law.
Section 16 MATERIALS,TOOLS AND EQUIPMENT
All tools, equipment, dies, gauges, models, drawings or other materials paid for or furnished by Motorola
for the purpose of this Agreement will be and remain the sole property of Motorola. County will safeguard
all such property while It is in County's custody or control, be liable for any loss or damage to this
property, and return it to Motorola upon request. This property will be held by County for Motorola's use
without charge and may be removed from County's premises by Motorola at any time without restriction.
Section 17 GENERAL TERMS
17A. If any court renders any portion of this Agreement unenforceable, the remaining terms will
continue in full force and effect,
17.2. This Agreement and the rights and duties of the parties will be interpreted In accordance with the
laws of the State In which the Services are performed.
17.3. Failure to exercise any right will not operate as a waiver of that right, power,or privilege.
Service Terms and Comitilons,Rev 1,1 2.12.doc(CSA formatted)
7
17.4. Neither party is liable for delays or lack of performance resulting from any causes that are beyond
that party's reasonable control, such as strikes, material shortages,or acts of God.
17.5. Motorola may subcontract any of the work, but subcontracting will not relieve Motorola of its
duties under this Agreement.
17.6. Except as provided herein, neither Party may assign this Agreement or any of its rights or
obligations hereunder without the prior written consent of the other Party, which consent will not be
unreasonably withheld. Any attempted assignment, delegation,or transfer without the necessary consent
will be void. Notwithstanding the foregoing, Motorola may assign this Agreement to any of its affiliates or
its right to receive payment without the prior consent of County. In addition, in the event Motorola
separates one or more of its businesses (each a "Separated Business"), whether by way of a sale,
establishment of a joint venture, spin-off or otherwise (each a"Separation Event"), Motorola may, without
the prior written consent of the other Party and at no additional cost to Motorola, assign this Agreement
such that it will continue to benefit the Separated Business and its affiliates (and Motorola and its
affiliates,to the extent applicable)following the Separation Event.
171. THIS► AGREEMENT WILL RENEW, FOR AN ADDITIONAL ONE (1) YEAR TERM, ON EVERY
ANNIVERSARY OF THE START DATE UNLESS EITHER THE COVER PAGE SPECIFICALLY STATES
A TERMINATION DATE OR ONE PARTY NOTIFIES THE OTHER IN WRITING OF ITS INTENTION TO
DISCONTINUE THE AGREEMENT NOT LESS THAN THIRTY (30) DAYS OF THAT ANNIVERSARY
DATE. At the anniversary date, Motorola may adjust the price of the Services to reflect its current rates.
Notice by Motorola of the adjusted rates must be given to the County at least ninety(90)days in advance
of the current Contract End Date.
17.8. If Motorola provides Services after the termination or expiration of this Agreement, the terms and
conditions in effect at the time of the termination or expiration will apply to those Services and County
agrees to pay for those services on a time and materials basis at Motorola's then effective hourly rate$.
17.9 The County's performance and obligation to pay for the services pursuant to this agreement, is
contingent upon adequate appropriations by the Monroe County Board of County Commissioners. The
County shall notify Motorola Solutions Inc. promptly if such appropriations are not made. This Service
Agreement will be effective only upon Motorola's receipt of a Purchase Order for the year or written
confirmation that funds are appropriated and available for the applicable maintenance year.
Service Terms and C(mdltlons.Rev 1,12AZd0c(CSA formatted)
Monroe County Fire S00001022174
CITY Serial Number Model Type Model Number Agency
1 205CHX1153 XTS2500 H46UC `gPW6BN Fire
2 205CHX1154 M2500 H46UCF9PW6BN Fire
3 205CHX1155 XT52500 H46UCF9PW6BN Fire
4 205CHX1156 XTS2500 H46UCF9PW68N Fire
5 205CHX1157 XTS2500 H46UCF9PW6BN Fire
6 205CHX1158 XTS2500 H46UCF9PW6BN Fire
7 205HX1159 XTS2500 H46UCF9PW6BN Fire
8 205CHX1160 XT52500 H46UCF9PW6BN Fire
9 205CHX1161 XTS2500 H46UCF9PW6BN Fire
10 205CHX1162 XTS2500 H46UCF9PW6BN Fire
11 205CHX1164 XTS2500 H46UCF9PW6BN Fire
12 205CHX1165 XTS2500 H46UCF9PW6BN Fire
13 205CHX1166 XTS2500 H46UCF9PW6BN Fire
14 205CHX1167 XTS2500 H46UCF9PW68N Fire
15 205CHX1168 XTS2500 H46UCF9PW6BN Fire
16 205CHX1169 XTS2500 H46UCF9PW6BN Fire
17 205CHX1170 XTS2500 H46UCF9PW6BN Fire
18 205CHX1171 M2500 H46UCF9PW6BN Fire
19 205CHX1172 XTS2500 H46UCF9PW6BN Fire
20 205CHX1173 XT52500 H46UCF9PW6BN Fire
21 205CHX1174 XT52500 H46UCF9PW6BN Fire
22 2 5CHX1175 XTS2500 H46UCF9PW6BN Fire
23 205CHX1176 XT52500 H46UCF9PW6BN Fire
24 205CHX1177 XTS2500 H46UCF9PW6BN Fire
25 20MHX1 178 XTS2500 H46UCF9PW6BN Fire
26 205CH1179 XTS2500 H46UCF9PW68N Fire
27 205CHX1180 XT52500 H46UCF9PW6BN Fire
28 205CHXI181 XT52500 H46UCF9PW6BN Fire
29 205CHX1182 XTS2500 H46UCF9PW68N Fire
30 205CH 1183 XTS2500 H46UCF9PW6BN Fire
31 205CHR1184 XTS2500 H46UCF9PW6BN Fire
32 2 5CHX1185 M2500 H46UCF9PW68N Fire
33 205CHX1186 XTS2500 H46UCF9PW6BN Fire
34 205CHX1187 M2500 H46UCF9PW6BN Fire
35 205CHX1188 XT52S00 H46UCF9PW6BN Fire
36 205CHX1189 XTS2500 H46UCF9PW6BN Fire
37 Y05CHX1190 M2500 H46UCF9PW68N Fire
38 205CHX1191 XTS2500 H46UCF9PW6BN Fire
39 265CHX1 192 XTS2500 H46UCF9PW6BN Fire
40 1 255CHX1262 XTS2500 H46UCF9PW6BN Fire
41 205CHX12631 XTS2500 H46UCF9PW6BN Fire
42 205CHX1 64 XTS2500 H46UCF9PW6BN Fire
Monroe County Fire Sfi 0001022174
QTY Serial Number Model Type Model Number Agency
43 205CHX1268 XTS2500 H46UCF9PW6BN Fire
44 205CHX1269 XTS2500 H46UCF9PW6BN Fire
45 205CHX1270 XTS2500 H46UCF9PW6BN Fire
46 205CHX1271 XTS2500 H46UCF9PW6BN Fire
47 20CHX1272 XTS2500 H46UCF9PW6BN Fire
48 205CHX1275 XTS2500 H46UCF9PW6BN Fire
49 205CHX1276 M2500 H46UCF9PW6BN Fire
50 205CHX1277 M2500 H46UCF9PW6BN Fire
51 205CHX1278 M2500 H46UCF9PW6BN Fire
52 205CHX1279 XTS2500 H46UCF9PW6BN Fire
53 205CHX1 81 XTS2500 H46UCF9PW6BN Fire
54 205CHX1282 XTS2500 H46UCF9PW6BN Fire
5 205CHX1283 XT52500 H46UCF9PW6BN Fire
56 205CHX1284 XTS2500 H46UCF9PW6BN Fire
57 205CHX1285 XTS2500 H46UCF9PW6BN Fire
58 205CHX1 286 XT52500 H46UCF9PW6BN Fire
59 205CHX1287 XTS2500 H46UCF9PW6BN Fire
60 205CHX1288 XTS2500 H46UCF9PW6BN Fire
61 205CHX1289 XTS2500 H46UCF9PW6BN Fire
62 205CHX1290 XTS2500 H46UCF9PW6BN Fire
63 205CHX1291 XT5200 H46UCF9PW6BN Fire
64 205CHX1292 XTS2500 H46UCF9PW6BN Fire
65 205CHX1303 XTS2500 H46UCF9PW6BN Fire
66 205CHX1 304 M2500 H46UCF9PW6BN Fire
67 205CHX1 30 XTS2500 H46UCF9PW6BN Fire
68 205CHX1306 XTS2500 H46UCF9PW6BN Fire
69 205CH1307 XTS2500 H46UCF9PW6BN Fire
70 205CHX1309 XTS2500 H46UCF9PW6BN Fire
71 205CH 1310 XTS2500 H46UCF9PW68N Fire
72 205CHX 311 XTS2500 H46UCF9PW6BN Fire
73 265CHXl312 XTS2500 H46UCF9PW6BN Fire
74 205CH 1313 XTS2500 H46UCF9PW6BN Fire
75 265CHX1315 XTS2500 H46UCF9PW6BN Fire
76 205CHX.1316 XTS2500 H46UCF9PW68N Fire
77 205C X1317 XTS2500 H46UCF9PW6BN Fire
78 205CHX1318 XTS2500 H46UCF9PW6BN Fire
79 205CHX1319 XTS2500 H46UCF9PW6BN Fire
80 2 5CHX1 20 M2500 H46UCF9PW6BN Fire
81 205CHX1 321 M2500 H46UCF9PW6BN Fire
82 205CHX1322 XTS2500 H46UCF9PW6BN Fire
83 205CHX1323 XTS2500 H46UCF9PW6BN Fire
84 205CHX1324 XTS2500 H46UCF9PW6BN Fire
10
Monroe County Fire S00001022174
QTY Serial Number Mader Type Model Number Agency
85 205CHX1325 XTS2500 H46UCF9PW6BN Fire
86 20CH1326 XTS2500 H46UCF9PW6BN Fire
87 205CHX127 XTS2500 H46UCF9PW6BN Fire
88 205 HX1 328 M2500 H46UCF9PW6BN Fire
89 20CHX1329 XTS2500 H46UCF9PW6BN Fire
g0 205CHX1330 XTS2500 H46UCF9PW6BN Fire
91 205CHX1331 XTS2500 H46UCF9PW6BN Fire
92 205CHX1332 XTS2500 H46UCF9PW68N Fire
93 205CHX1344 XTS2500 H46UCF9PW6BN Fire
94 205CHX1353 XTS2500 H46UCF9PW6BN Fire
95 205CHX1354 XTS2500 H46UCF9PW6BN Fire
96 205CHX1 55 XTS2500 H46UCF9PW6BN Fire
97 205CHX1356 XTS2500 H46UCF9PW6BN Fire
98 205CHX157 XTS2500 H46UCF9PW6BN Fire
99 205 H 1358 XTS2500 H46UCF9PW6BN Fire
100 205CHX1359 XTS2500 H46UCF9PW6BN Fire
101 205 HX1360 XT52500 H46UCF9PW6BN Fire
102 205CHX1391 XTS2500 H46UCF9PW6BN Fire
103 205CHX1362 XTS2500 H46UCF9PW6BN Fire
104 205CHX1364 XTS2500 H46UCF9PW6BN Fire
105 205CHX1366 XTS2500 H46UCF9PW6BN Fire
106 205CHX1367 XTS2500 H46UCF9PW6BN Fire
107 205CHX169 XTS2500 H46UCF9PW68N Fire
108 203Z!HX1570 XTS2500 H46UCF9PW6BN Fire
109 205CJT7313 XTS2500 H18UCF9PW6AN Fire
110 20CHX1363 XTS 2500 II H46UCF9PW6BN Fire
111 20CHX1365 XTS 2500 11 H46UCF9PW6BN Fire
112 205CHX1368 XTS 2500 II H46UCF9PW6BN Fire
113 205CHX1371 XTS 2500 II H46UCF9PW6BN Fire
114 205CHX172 XT9 250011 H46UCF9PW6BN Fire
115 205CNH0979 XTS 5500II H46UCF9PW6BN Fire
1 687CJK0609 XTS1500 H66UCD9PW5BN Fire
2 687CJK0610 XTS1500 H66UCD9PW5BN Fire
3 687CJK0611 XTS1500 H66UCD9PW5BN Fire
4 687CJK0612 XTS1500 H66UCD9PW5BN Fire
5 687CJK0613 XTS1500 H66UCD9PW5BN Fire
6 687CJK0614 XTS1500 H66UCD9PW5BN Fire
7 687CJK0615 XTS1500 H66UCD9PW5BN Fire
8 687CJK0616 XTS1500 H66UCD9PW5BN Fire
9 687CJK0617 XTS1500 H66UCD9PW5BN Fire
10 687CJK0618 XTS1500 H66UC09P'WBN Fire
Monroe County Fire S00001022174
QTY Serial Number Model Type Model Number Agency
11 687CJK0619 XT51500 H66UC09PW5BN Fire
12 687CJK0620 XTS1500 H66UCD9PW5BN Fire
13 687CJK0621 XT51500 H66UCD9PW5BN Fire
14 687CJK0622 XT51500 H66UC09PW5BN Fire
15 687CJK0623 XTS1500 H66UCD9PW5BN Fire
16 687CJK0624 XTS1500 H66UCD9PWSBN Fire
17" 687CJK0625 XTS1500 H66UCD9PW5BN Fire
18 687CJK0626 XTS1500 H66UCD9PW5BN Fire
19 687CJK0627 XTS1500 H66UCD9PW5BN Fire
20 687CJK0628 XTS].500 H66UCD9PW5BN Fire
21 687CJK0641 XTS1500 H66UCD9PW5BN Fire
22 687CJK0642 XTS1500 H66UC09PW5BN Fire
23 687CJK0643 XTS1500 H66UCD9PW5BN Fire
24 687CJK0644 XTS1500 H66UCD9PWSBN Fire
25 687CJK0645 XTS1500 H66UC09PW5BN Fire
26 687CJKQ646 XTS1500 H66UCD9PW5BN Fire
27 687CJK0647 XTS1500 H66UCD9PW5BN Fire
28 687CJK0648 XTS1500 H66UC09PW5BN Fire
29 687CJK0649 XTS1500 H66UCD9PW5BN Fire
30 687CJK0650 XTS1500 H66UC09PW5BN Fire
1 987CJK0651 XTS1500 H66UCD9PW5BN Fire
32 687CJK0652 XTS1500 H66UCD9PW5BN Fire
33 687CJK0653 XTS1500 H66UCD9PWSBN Fire
4 687CJK0654 XTS1500 H66UCD9PW5BN Fire
35 687CJK0655 XTS1500 H66UCD9PW5BN Fire
36 687CJK0656 XTS1500 H66UCD9PW5BN Fire
37 687CJK0657 XTS1500 H66UCD9PW5BN Fire
38 687CJK0658 XTS1500 H66UC09PW5BN Fire
39 687CJK0659 XTS1500 H66UC09PW5BN Fire
40 687CJK0660 XTS1500 H66UC09PW5BN Fire
41 687CJK0662 XTS1500 H66UCD9PW5BN Fire
1 721CFA146 XTS5000 H18U F9PW6AN Fire
2 721 HK0101 XTS5000 H18UCF9PW6AN Fire
CF
3 721A1467 XTS5000 H8U 1CH9PW7AN Fire
4 721 CFH1941 XTS5000 H18UCH9P7AN Fire
1 50 HF2 01 XTL5000 M20URS9PWIAN Fire
1 514CLK0515 XTL2500 M21URM9PWIAN Fire
2 514CLK0518 XTL2500 M21URM9PWIAN Fire
3 514CLK0519 XTL2500 M21URM9PWIAN Fire
12
Monroe County Fire S00001022.174
QT1f Serial Number Model Type Model Number Agency
4 514CLK0520 XTL2500 M21URM9PWIAN Fire
5 514CLK0522 XTL2500 M21URM9PWIAN Fire
6 514CL.K0523 XTL2500 M21URM9PW1AN Fire
7 514CLK0524 XTL2 60 M21URM9PWIAN Fire
8 514CLK0525 XTL2500 M21URM9PW1AN Fire
9 514CLK0526 XTL2500 M21 URM9PW1 AN Fire
10 514CLK0527 XTL2500 M21URM9PWIAN Fire
11 514CLK0528 XTL2500 M21URM9PWIAN Fire
1.2 514CLK0529 XTL2500 M21URM9PW1AN Fire
13 514CLK0530 XTi.2500 M21URM9PWIAN Fire
14 514CLK0531 XTL2500 M21URM9PWIAN Fire
15 514CLK0532 XTL2500 M21URM9PWIAN Fire
16 514CLK0533 XTL2500 M21URM9PWIAN Fire
17 514CLK0535 XTL2500 M21URM9PWIAN Fire
18 514CLK0536 XTL2500 M21URM9PWIAN Fire
19 514CLK0537 XTL2500 M21URM9PWIAN Fire
20 514CLK0539 XTL2500 M21URM9PWIAN Fire
21 514CLK0540 XTL2500 M21URM9PWIAN Fire
22 514CLK0541 XTL2500 M21URM9PWIAN Fire
23 514CL0542 XTL2500 M21 URM9PWIAN Fire
24 514CLK0543 XTL2500 M21URM9PWIAN Fire
25 514CLK0544 XTL2500 M21URM9PWIAN Fire
26 514CLK0545 XTL2500 M21URM9PW1AN Fire
27 514CLK0546 XTL2500 M21URM9PWIAN Fire
28 514CLK0547 XTL2500 M21URM9PWIAN Fire
29 514CLK0548 XTL2500 M21URM9PWIAN Fire
30 514CLK0550 XTL2500 M21URM9PWIAN Fire
1 514CLK0551 XTL2500 M21URM9PWIAN Fire
32 514CLK0562 XTL2500 M21URM9PWIAN Fire
33 514CLK0553 XTL2500 M21URM9PWIAN Fire
r
aMOrOROLA SOLUTIONS
Statement of Work
Service From the Start - LITE End Users
1.0 Description
Service From the Start-LITE provides board level service for the Equipment that is specifically named in the applicable
agreement to which this Statement of Work(SOW)is attached or any of the agreemenes subsequent revisions.Services
are performed at the Radio Support Center(RS ),or Federal Technical Support Center.
In addition to Equipment specifically named in the applicable agreement to which this Statement of Work is attached,
Service From the Start LITE includes service on single mobile control heads provided that they are required for normal
operation of the Equipment and are included at the point of manufacture.
Service From the Start LITE excludes repairs to:optional accessories;standard mobile palm microphones;nonstandard
mobile microphones;MEN accessories; iDEN mobile microphones;portable remote speaker microphones;optional or
additional control heads,mobile external speakers;single and multiple unit portable chargers;batteries;mobile power
and antenna cables;mobile antennas;portable antennas,and power supplies.Engraving service is not covered under
standard Service From the Start LITE,This service does not cover defects,malfunctions,performance failures or damage
to the unit resulting from physical,liquid,or chemical damage.An estimate for non-covered repairs will be provided for
units displaying extensive damage.
Service From the Start LITE is non-cancelable and non-refundable. If Equipment is added to the agreement subsequent to
the Start Date,these units are also non-cancelable and non-refundable for the agreement duration.All Equipment must be
in good working order on the Start Date or when additional Equipment is added to the agreement.Equipment may only
be added to the agreement,via a customer signed or emailcd Motorola Inventory Adjustment Form(lAF),Complete and
accurate serial numbers and model descriptions must be supplied.
All inventory adjustment requests for add-on subscriber units received prior to the I Sth of the month will be effective the
1st of the following month.Equipment add-on requests received after the 15th of the month will be effective the I st of
the next succeeding month.
Equipment deletions from the agreement may only be deleted under the following limited conditions:
a)Equipment was stolen and proof of theft is provided to Motorola;or
b)Motorola determines Equipment is damaged beyond repair,or
c)Motorola determines Equipment is no longer supportable or is obsolete;or
d)Equipment had already been under a previous contract for at least the twelve month requirement.
Equipment deletions,where applicable,will be effective at the end of the month in which the request was received.
The terms and conditions of this Statement of Work are an integral part of the Motorola service agreement or other
applicable agreement to which it is attached and made a part thereof by this reference. If them are any inconsistencies
between the provisions of the Motorola service agreement or other applicable agreement and this Statement of Work,the
provisions of this Statement of Work shall prevail.
2.0 Motorola has the following responsibilities:
2.1. Test and Restore the Equipment to Motorola factory specifications,including Factory Mutual(FM),and Mine
Hazard Safety Association(MHSA).
2.2. Reprogram Equipment to original operating parameters based an the Customer template,if retrievable,or from
a Customer supplied backup diskette.If the Customer template or code plug is not usable,a generic template
or code plug utilizing the latest Radio Service Software(RSS)or Customer Programming Software(CPS)
version for that Equipment will be used.The Equipment will require additional programming by the Customer
to Restore the original template.All Firmware is upgraded to the latest release for each individual product line.
2.3. Clean external housing of the Equipment.External components of unit will only be replaced when
functionality has been diminished.
2.4. Pay the outbound freight charges.Motorola will pay the inbound freight charges if the Customer uses the
Motorola designated delivery service,
14
2.5. Provide the Motorola repair request and Inventory Adjustment Form(IAF)via Motorola On Line(MOL).
16. Process inventory adjustment requests received by email or fax from Customer.If the request is received by
email,Motorola will email an acknowledgement to the sender.
2.7, Perform covered services as requested by Customer on the Motorola repair request form.
2.& 1 f applicable,notify Customer of changes in Motorola designated inventory adjustment email address or fax
number.
3,0 Customer has the following Responsibilities:
3.1 Supply Motorola complete and accurate serial numbers and model description.
3.2 Utilize the Motorola designated delivery service program to obtain Motorola payment for inbound shipping
3.3 Access the Motorola repair request form and Inventory Adjustment Form(IAF)through Motorola On Line
(MOL).
3.4 Initiate service request via Motorola On Line(MOL)or complete a Motorola repair request form with contract
number referenced,and submit with each unit of Equipment sent in for service.Mobile control heads or
accessory items sent in must reference the serial number of the main unit.
3.5 If desired,supply Motorola with a Software template or programming in order to assist in returning the
Equipment to original operating parameters.This step must be completed for Equipment that will not power up.
If applicable,record the current flashcode for each radio.
3.6 If Motorola must utilize a generic template or code plug to Restore Equipment to operating condition,Customer
is responsible for any programming required to Restore Equipment to desired parameters.
17 Provide a signed or emailed Motorola Inventory Adjustment Form(IAF)for all Equipment additions.
18 Local services or annual maintenance required for maintaining normal operation of the equipment,unless
specified an the service agreement.
Service From the Start-LITE Updated on 04/15/13
Reviewed April 2013
Is
M07090LA SOLUTIONS
Statement of Work
Service From The Start (SFS)
SFS Comprehensive
1.0 Description
Service From The Start(SFS)Comprehensive provides all-component level service for the Equipment that is specifically
named in the applicable agreement to which this Statement of Work (SOW) is attached or any of the agreement's
subsequent revisions. Services are performed at the Radio Support Center(RSQ,or Federal Technical Support Center.
SFS Comprehensive is only applicable on XTS,XTL,APX and some MOTOTRBO model radios.A radio model may be
added to an SFS Comprehensive service agreement while it is currently being manufactured by Motorola,or for up to one
(1)year after manufacturer cancellation date of said model,SFS Comprehensive includes:
A. Repair and or replacement of cracked housings,frames,covers,crushed components,shields,missing
components,circuit boards,warped circuit boards
B. Damage to LCD screens(cracks to screen,or any damage that does not pass Motorola test parameters)
C. Damaged foils/traces/lands
D. Electrical damage
E. Water/chernical corrosion
F. Contaminants visible which cannot be cleaned up reliably
The customer will incur additional charges at the prevailing rates for any of the following activities,which are
NOT covered under SFS Comprehensive:
A. Replacement of consumable parts or accessories,as defined by product such as batteries,antennas,and
other similar items
B. Damages from natural or man-made disasters where normal use of the product was not a factor,such as but not
limited to fire,theft,and floods that would cause internal and external component damage or destruction.
C. Non-remedial work,such as but not limited to firmware or protocol upgrades,reprogramming,and
product configuration
D, Repair of non covered products
E. Damages caused by using the device outside of the product's operational and environmental
specifications
F. Damages caused as a result of the device being modified or repaired by a third party
Motorola reserves the right to monitor the customer's repair history under this SFS Comprehensive service agreement.
Motorola may take appropriate action if the customer's repair history under this SFS Comprehensive service appears to
be in violation of this Statement of Work.
MOTOTRBO,XTS,XTL and APX model radios that are presently on a standard service agreement may be transferred
to an SFS Comprehensive service agreement.These transferred units must either be models that are currently being
manufactured by Motorola or models where manufacturing by Motorola was canceled within the prior 364 days.
Customers who wish to add MOTOTRBO,XTS,XTL and APX model radios that are currently being manufactured by
Motorola that are not presently on a standard service agreement must be operating in accordance with Motorola
specifications,and are not damaged.If Customer attempts to add radios to the SFS
Service Agreement that are not operating in accordance with Motorola specifications or are damaged,Motorola may
either terminate the Service Agreement,as provided in the Service Terms and Conditions,or in its sole discretion,
Motorola may terminatejust those services covered by this SFS Comprehensive Statement of Work.
Motorola recommends a Preventative Maintenance check be completed on radios that are not currently under an SFS
service agreement so the customer can confirm radios are operational and aligned with Motorola specifications,and are
not damaged.
16
In addition to Equipment specifically named in the applicable agreement to which this Statement of Work is attached,
Service From the Start Comprehensive includes single mobile control heads provided that they are required for normal
operation of the Equipment and are included at the point of manufacture.
SFS Comprehensive excludes repairs to:optional accessories;standard mobile palm microphones;non-standard mobile
microphones;MEN mobile microphones;portable remote speaker microphones;optional or additional control heads;
mobile external speakers;mobile power and antenna cables;and power supplies. Engraving service is not covered under
SFS Comprehensive,
SFS Comprehensive is non-cancelable and non-refundable.If Equipment is added to the agreement subsequent to the
Start Date,these units are also non-cancelable and non-refundable for the agreement duration.Equipment may only be
added to the agreement,via a customer signed or emailed Motorola Inventory Adjustment Form(IAF),Complete and
accurate serial numbers and model descriptions must be supplied.
All inventory adjustment requests for add-on subscriber units received prior to the 15th of the month will be effective the
I st of the following month.Equipment add-on requests received after the I Sth of the month will be effective the I st of
the next succeeding month.
Equipment deletions from the agreement may only be deleted under the following limited conditions:
a) Equipment was stolen and proof of theft is provided to Motorola,or
b) Motorola determines Equipment is damaged beyond repair;or
c) Motorola determines Equipment is no longer supportable or is obsolete,or
d) Equipment had already been under a previous contract for at least the twelve month requirement.
Equipment deletions,where applicable,will be effective at the end of the month in which the request was received.
The terms and conditions of this Statement of Work are an integral part of the Motorola Service Agreement or other
applicable agreement to which it is attached and made a part thereof by this reference.If there are any inconsistencies
between the provisions orthe Motorola Service Agreement or other applicable agreement and this Statement of Work,
the provisions of this Statement of Work shall prevail.
10 Motorola bus the following responsibilities:
2.1 Test and Restore the Equipment to Motorola factory specifications,including Factory Mutual(FM).and
Mine Hazard Safety Association(MHSA).
2.2 Reprogram Equipment to original operating parameters based on the Customer template,if retrievable,or from
a Customer supplied backup..If the Customer template is not usable,a generic template or code plug utilizing
the latest Radio Service Software(RSS)or Customer Programming Software(CPS)version for that Equipment
will be used.The Equipment will require additional programming by the Customer to restore the original
template.All Firmware is upgraded to the latest release for each individual product line.
2.3 Clean external housing of the Equipment.External components of unit will only be replaced when functionality
has been diminished.
2.4 Replace currently manufactured Equipment if it is determined that the Equipment is unrepairable.Motorola will
contact the customer to inform them if Equipment needs to be replaced and that the cycle time may be increased
because of the replacement.If unrepairable Equipment is no longer manufactured,the Customer will have the
option of having the radio returned unrepaired to them.
2.5 Pay the outbound freight charges.Motorola will pay the inbound freight charges if the Customer uses the
Motorola designated delivery service.
2.6 Provide Customer with the Motorola repair request form and Inventory Adjustment Form(IAF).
2.7 Perform covered services as requested by Customer on the Motorola repair request form.
2.8 Process inventory adjustment requests received by email or fax from Customer.If the request is received by
email,Motorola will email an acknowledgement to the sender.
2.9 If applicable,notify Customer of changes in Motorola designated inventory adjustment email address or fax
number.
3,0 Customer has the following Responsibilities:
3.1 Supply Motorola complete and accurate serial numbers and model description.
12 Utilize the Motorola designated delivery service program to obtain Motorola payment for inbound shipping
3.3 Access the Motorola repair request form and Inventory Adjustment Form(IAF)through Motorola On Line.
3.4 Initiate service request via Motorola On Line or complete a Motorola repair request form with contract number
referenced,and submit it with each unit of Equipment sent in for service.Mobile control heads or palm
microphones sent in must reference the serial number of the main unit.
17
3.5 If desired,supply Motorola with a backup Software template or programming in order to assist in returning the
Equipment to original operating parameters.This step must be completed for Equipment that will not power up.
If applicable,record the current flashcode for each radio.
3.6 If Motorola must utilize a generic template or code plug to Restore Equipment to operating condition,Customer
is responsible for any programming required to Restore Equipment to desired parameters.
3.7 Provide a signed or emailed Motorola Inventory Adjustment Form(IAF)for all Equipment additions.
SFS Service,agreement-SFS Comprehensive
Updated 4-15-2013
t8