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Item R3 Revised 2/95 BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Meeting Date: Seotember 20. 2000 Division: County Administrator Bulk Item: Yes --X- No Department: County Administrator AGENDA ITEM WORDING: Confirmation of the appointment of Ms. Ronda L. Norman to be Director of the Department of Code Enforcement. ITEM BACKGROUND: The current Director of Code Enforcement has resigned after years of productive service. The County advertised in-house for applicants and one application was received from the Senior Code Enforcement Inspector. PREVIOUS REVELANT BOCC ACTION: Confirmation of the Administrator's appointment of previous Director. STAFF RECOMMENDATIONS: Approval. TOTAL COST: $44.503 + benefits BUDGETED: Yes ---1L No COST TO COUNTY: $44.503 + benefits REVENUE PRODUCING: Yes No AMOUNT PER MONTH Year APPROVED BY: County Atty _ OMB/Purchasing _Risk Management _ DIVISION DIRECTOR APPROVAL: J___~d -d. James L. Roberts DOCUMENTATION: Included lL To Follow Not Required AGENDA ITEM #~; DISPOSITION: CONFIRMATION OF THE ADMINISTRATOR'S APPOINTMENT OF RONDA L. NORMAN TO BE DIRECTOR OF THE DEPARTMENT OF CODE ENFORCEMENT The most recent Director of Code Enforcement has brought the Department a long way during his tenure. Mr. Simmons gave the Department a new image by working with individuals to obtain compliance rather than automatically taking people to a formal enforcement process. In reviewing this situation with his departure, it became obvious that the County will be well served by utilizing the services of an in-house individual who would have the knowledge of the Keys and experience in the County to take over the reins of the position immediately without having an extended period for a learning curve. In addition, it is important to recognize that with the possible incorporations in the Lower Keys, there may be additional adjustments in the future concerning Code Enforcement activities and staffing levels. Someone who has worked through the previous incorporations would certainly have a knowledge base and a head start in being of assistance to the County. The County is fortunate to have found such a leader in our Senior Code Enforcement Inspector, Ms. Ronda L. Norman. Ms. Norman has been in that position for the past six years and has a~ned the respect and cooperation of her coworkers and the public with whom she comes in contact. She has developed a reputation for being cooperative and reasonable and for pursuing compliance before enforcement. She has certainly been a fine representative of Monroe County government. Ms. Norman's career includes some time as a Duty Officer/Dispatcher with the Florida Marine Patrol. During those two and one half years, she had contact with citizens with complaints and emergencies. She certainly learned how to relate to the citizens who had problems and to be of assistance to them. For over four years, Ms. Norman worked for the Monroe County Property Appraiser where she learned much of the research procedures and the types of information available that have helped her to be successful in Code Enforcement. Once again, she was involved directly with citizens who had complaints and questions and worked productively to resolve problems. During Ms. Norman's time with Code Enforcement, she has participated in every aspect of the job. Once again, she has done so in a very professional and productive manner and has attained skills and knowledge that she will carry forth into the Director's position. Ms. Norman has attained through study and testing Level III Certification from the Florida Association of Code Enforcement. This is the highest level available and assists in qualifying her for the Director's position. Even though she technically does not fully meet the education requirements, the attainment of the Level III Certification, her six years exemplary experience with Code Enforcement, her four years of directly related experience with the Property Appraiser, and her experience in dealing with people at all levels, including at the Florida Marine Patrol, certainly serve to qualify her. The Board of County' Commissioners is asked to confirm the Administrator's appointment of Ms. Ronda L. Norman to the position of Director of Code Enforcement. James L. Roberts County Administrator 2 Ronda L. Norman 2773 Koehn Avenue Big Pine Key, FL 33043 (305) 872-4673 SUMMARY OF QUALIFICATIONS Over ten years experience in Law and Code Enforcement. Florida Association of Code Enforcement Level III Certification EMPLOYMENT EXPERIENCE 8/9/94 to present Sr. Code Enforcement Inspector Monroe County Code Enforcement Marathon Government Center (305) 289-2520 Supervise personnel in middle and lower keys offices. Act as Code Enforcement Director in his absence. Investigate violations of Monroe County Code, Standard Building Code, and State and Federal Regulations. Communication and dissemination of codes to public and other agencies both verbally and written. Review and research public records for verification of possible violations. Document and collect evidence. Obtain inspection warrants, issue citations and / or notices of violation. Coordinate with public and other agencies during investigations. Maintain case files and progression to compliance status. Prosecute cases before Special Master and civil proceedings. Train new employees. 4/90 to 8/94 Assistant Department Manager Monroe County Property Appraiser P.O. Box 1176 Key West, FL 33040 (305) 292-3420 Assist in operations of department and personnel. Locate and assess Real and Tangible Personal Property via building permits, field inspections, and aerials. Resolve citizen complaints and questions regarding assessments, property ownership, location and identification. Q/R7 tn 3/90 6/84 to 8/87 Ronda L. Norman (page 2) Duty Officer/Dispatcher Florida Marine Patrol 2796 Overseas Highway Marathon,FL 33050 (305) 289-2320 Received, dispatched and resolved emergency calls and citizens complaints. Operated two-way radio, FCIC & NCIC computer terminals. Disseminated information to public regarding Florida Statutes and Federal Regulation. Maintained District vehicle, vessel, evidence, citation and warning files. Auxiliary Officer Assisted in enforcement of State Statues and Federal Regulation. Received, investigated and followed-up complaints. Issued citations, warnings and apprehended offenders in, sometimes, adverse situations. Documented findings and prepared reports for case files. Clerk": Typist Specialist Vocation Rehabilitation 11400 Overseas Highway Marathon,FL 33050 (305) 289-2470 Assisted in case management of physically and mentally handicapped clients. Disseminated information regarding eligibility criteria and referrals to vendors, clients and other agencies. Maintained client files. o