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Item C14BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Meeting Date: 4-17-2013 Bulk Item: Yes X No Division County Administrator Department: Social Services/In-Home Services StaffContact Person/Phone #: Sheryl G ,,ham/X45 10 AGENDA ITEM WORDING: Approval of Amendment 002 to the Home Care for the Elderly (HCE) Contract KH- 1272 between the Alliance for Aging, Inc. (Area Agency on Aging) and the Monroe County Board of County Commissioners (Social Services/In-Home Services) for the period of 7/1/12 to 6/130/13. ITEM BACKGROUND: Approval of Amendment 002 to the HCE Contract will clarify the language to reflect that the ADRC releases clients from the waiting list, and the Lead Agency enrolls the client into APPL (Applicant) status in CIRTS. No change will be made to the current process. The policy will also show the revision to acknowledge that DOEA is now responsible to release clients from the waiting lists for the ADA and ALW programs. PREVIOUS RELEVANT BOCC ACTION: Prior approval granted for Amendment #001 the Home Care for the Elderly (HCE) Grant Contract #KH-1272 on 8-15-12. CONTRACT/AGREEMENT CHANGES: Will modify the language in Attachment III of the HCE original contract #KH- 1272. STAFF RECOMMENDATIONS: Approval TOTAL COST: $10,800.00 INDIRECT COST: --O--BUDGETED: Yes X No COST TO COUNTY: SO (No Cash Match Required) SOURCE OF FUNDS: Grant REVENUE PRODUCING: Yes No APPROVED BY: County Attax DOCUMENTATION: Included X DISPOSITION: Revised 1 /09 AMOUNT PER MONTH Year OMB/Purchasing X Risk Management Not Required AGENDA ITEM # MONROE COUNTY BOARD OF COUNTY COMMISSIONERS CONTRACT SUMMARY Contract with: Alliance for Aging, Inc. Contract: Amend. 2 to HCE Contract #KH-1272 Effective Date: July 1, 2012 Expiration Date: June 30, 2013 Contract Purpose/Description: Approval of Amendment 002 to the Home Care for the Elderly (HCE) Contract 4KH-1272 will clarify the language in Attachment III of the original contract to reflect that the ADRC releases clients from the waiting list, and the Lead Agency enrolls the client into APPL (Applicant) status in CIRTS. No change will be made to the current process. The policy will also show the revision to acknowledge that DOEA is f now responsible to release clients from the waiting lists for the ADA and ALW programs. Contract Manager: Sheryl Graham 4510 Social Services/Stop I (Name) (Ext.) (Department/Stop #) For BOCC meeting on 4/17/2013 Agenda Deadline: 4/2/2013 CONTRACT COSTS "Total Dollar Value of Contract: $10,800.00 Budgeted? Yes X No ❑ Account Codes: Grant:$10,800.00 (Fiscal Year) County Match: $0 (No Cash Match required) Estimated Ongoing Costs: $ Not included in dollar value above) /yr Current Year Portion: $ _125_-6153912_-_ ADDITIONAL COSTS For: (eg. Maintenar etc) CONTRACT REVIEW Changes Date Out Division Director A)ate, In ? Needed pview Yes U No Risk Management Yes ❑ No O.M.B./Purchasing t13 Yes ❑ No.... , V113 <;ounty Attorney Yes ❑ N Comments: f viviis corm Kevlsea lfl //ui 1viuF #Z I Amendment 002 CONTRACT KH 1272 Page 1 THIS AMENDMENT, entered into between the Alliance for Aging, Inc. hereinafter referred to as the "Alliance", and Monroe County Board of Commissioners. The purpose of this amendment is to modify Attachment III of the original contract to read: Issue: Screening, Triage, and Referral for Activation under the Community Care for the Elderly/Home Care for the Elderly Programs and for the Aging & Disabled Adults and the Assisted Living for the Elderly Medicaid Waivers. Policy: Referrals will be based on availability of funds, in accordance with prioritization requirements. Purpose: To ensure funding is spent expeditiously and consumers are referred into programs for appropriate services. Procedure for Monroe County: Roles and Responsibilities A. Alliance for Aging / Aging and Disability Resource Center ➢ Reconciles overall program and Lead Agency specific spending levels on a monthly basis to ensure the Lead Agency is operating within the funding allocation. ➢ Reviews the number of cases released for activation based on projected funding available. ➢ Screens consumers to link with appropriate resources and prioritize for DOEA-funded programs and services. ➢ Recommends potential cases for activation based upon projected funding available by Lead Agency. ➢ Selects consumers from the waiting list based on their prioritization score. ➢ Refers consumers from the waiting list to the Lead Agency in Monroe County for activation, based on availability of funds. ➢ Monitors compliance with service standards and outcome measures. Reviews care plans and files per the File Review Policies and Procedures. Reviews data in CIRTS. B. Case Management Agency Requests and accepts referrals from the Aging and Disability Resource Center, to serve an optimal caseload and to avoid surpluses or deficits in accordance with the AAA CCE/HCE Surplus/Deficit Analysis policy. ' Refers inquiries from consumers interested in services to the ADRC for Information and Referral to community resources, Screening, Triage, and Long -Term Care Options Counseling, as appropriate. y The functions of Screening and Intake are outsourced to the Lead Agency. Screening and Intake may also be completed by the ADRC. Completes comprehensive assessments on new consumers and annual reassessment on existing consumers and develops care plans and reviews care plans semi-annually. ➢ Authorizes service delivery and enters data into CIRTS. Screens consumers for Medicaid Waiver eligibility. y Bills in CIRTS and Medicaid as appropriate. Monitors care plans in an effort to keep costs down while sustaining the individuals in the community. Amendment 002 CONTRACT KH 1272 Page 2 II. Management of the Assessed Prioritized Consumer List (APCL). A. Referrals to the ADRC are routed to the Information and Referral Specialists or Intake Unit staff depending on the type of referral. Clients are provided information on community resources and programs available including private pay options. Persons are directed to those resources most capable of meeting the need they have expressed to ADRC staff. Cases presenting strong identifiers that indicate the consumer might benefit from publicly funded long term care services are screened, entered into CIRTS, triaged and provided options counseling. In Monroe County, the functions of Screening and Intake are outsourced to the Lead Agency. Screening and Intake may also be completed by the ADRC. DOEA prioritization requirements will be adhered to by both entities, as follows: APS High Risk Referrals (See section B) 2. Imminent Risk cases will be prioritized for activation after APS High Risk Referrals have been served. If budgetary constraints prevent opening new cases, clients will be placed on the APCL. ADRC staff will contact the client on a monthly basis to determine if there has been a change in the client's situation. 3. All other CARES referrals will be screened and prioritized in accordance with DOEA requirements. 4. Aging Out consumers will be referred by DCF for prioritization and/or activation in the corresponding aged program managed by the Alliance, as appropriate (See section IV). 5. Consumers applying for the Community Care for the Elderly (CCE) and/or Home Care for the Elderly (HCE) programs will be contacted and screened using the statewide assessment form developed by the Department of Elder Affairs for this purpose (Form 701A). If a consumer is being served through a DOEA-funded agency which enters their annual assessment into CIRTS, the Priority Score generated by that assessment will determine their ranking on the APCL. 6. Consumers referred for inclusion under the Assisted Living for the Elderly (ALE) Medicaid Waiver APCL will be interviewed and screened using the 701A form. 7. Consumers referred for inclusion under the Aging and Disabled Adult (ADA) Medicaid Waiver APCL will be contacted and screened following the same procedure as the one described under Section 5. Individuals who appear as potentially eligible for other types of public assistance will be referred to the Economic Self -Sufficiency Unit at the Department of Children and Families. 8. All other referrals will be waitlisted and prioritized, during which time other community resources will be researched, including private pay/fee for services providers. Consumers on the waiting lists will be reassessed according to the 2012 Department of Elder Affairs Programs and Services Handbook, or any revisions made thereafter. B. HIPAA forms will be sent to the consumer as appropriate. III. Opening New Cases Amendment 002 CONTRACT KH 1272 A. CCE/HCE Clients 1. The Fiscal Department will monitor Lead Agency specific spending levels on a monthly basis to ensure each Lead Agency is operating within its spending authority. In addition, the fiscal department will analyze surplus/deficit projections, and share the information with the Lead Agency to assist in their determination of slot availability. The Lead Agency will request referrals directly from the ADRC. The Fiscal Department will be notified of the number of new cases being referred to the Lead Agency for activation. 2. Upon receipt of the request for referrals from the Lead Agency, the ADRC Intake Unit Supervisor will run the Prioritized Risk Report to identify the consumers on the APCL to be opened. 3. In response to the request for referrals, the ADRC Intake Unit Supervisor will refer wait listed clients to the Lead Agency for activation, in accordance with prioritization requirements. The Intake Unit will update the wait list enrollment using the appropriate code to terminate from the APCL. Upon receipt of referral, the Lead Agency will enter the APPL enrollment, and subsequent enrollments to reflect client status. 4. Upon receipt of list of clients released from the waiting list, the Lead Agency will enter the APPL enrollment, will contact clients to offer program enrollment, and will proceed with activation. The Lead Agency will enter subsequent enrollments into CIRTS to reflect client status. 5. The ADRC will oversee the enrollment process to ensure referrals have timely outcomes in CIRTS. B. MW/ALW Clients 1. The Department of Elder Affairs will run the APCL (Assessed Priority Consumer List) report to review clients wait listed for the ALW and MW programs. DOEA will provide the ADRC with a list of individuals authorized for release from the APCL. 2. For clients identified as active in CCE or HCE and authorized for release from the Medicaid Waiver waiting list, the Lead Agency will be responsible for the Medicaid Waiver application process. C. APS Referrals 1. APS Low and Intermediate Risk referrals will be screened and prioritized by the ADRC for services as per the DOEA/APS Memorandum of Understanding. Low and Intermediate Risk referrals are also offered information and referral to additional community resources, including private pay as appropriate. 2. APS High Risk Referrals are not waitlisted. They are immediately referred for service from DCF in Monroe County to the Lead Agency. ARTT referrals will be forwarded directly the Lead Agency. APS cases are to be served for a maximum of 31 calendar days. If additional time is justified, the case management agency will staff the case with the Alliance to obtain the extension needed. Amendment 002 CONTRACT KH 1272 Page 4 3. Upon receipt of the APS High Risk referral, the Lead Agency will coordinate services to begin within the 72 hour period mandated by statute. A comprehensive assessment will be done within 72 hours of the referral. Services required under the care plan will remain in place for a maximum of 31 days, unless an extension has been granted. 4. The Lead Agency will enter ACTV enrollment under their provider number in CIRTS. In addition, service codes will be entered by service date for all services provided. If a service(s) is not provided as required under the care plan, an NDP code will need to be entered in CIRTS and the case notes under the client file should document the reason for non -delivery of such service(s). IV. Aging Out Consumers: A. All "Aging Out" consumers will be referred by DCF to the ADRC for enrollment into the corresponding aged program managed by the Alliance. B. Consumers active in the CCDA and HCDA programs that are turning 60 and are eligible for CCE and/or HCE will be opened in the corresponding aged program managed by the Alliance if funding is available. If funding is available, these consumers will be made active. If funding is not available, they will be waitlisted for these programs but will be given priority for activation once funding is available. C. Consumers active in the ADA Medicaid Waiver, upon turning age 60, will continue to be eligible for and receive ADA Medicaid Waiver services. Note: These ADRC policies and procedures are subject to change. Any modifications will be done through a contract amendment. All provisions in the contract and any attachments thereto in conflict with this amendment shall be and are hereby changed to conform with this amendment. All provisions not in conflict with this amendment are still in effect and are to be performed at the level specified in the contract are hereby amended to conform with this amendment. This amendment and all its attachments are hereby made a part of the contract. This amendment and all its attachments are hereby made a part of the contract. IN WITNESS WHEREOF, the parties hereto have caused this 1-page amendment to be executed by their undersigned officials as duly authorized. PROVIDER: SIGNED BY: NAME: TITLE: DATE: Monroe County Board of Commissioners. Mayor 4-17-2013 SIGNED BY: NAME: TITLE: ALLIANCE FOR AGING, INC. Max B. Rothman, JD, LL.M. President & CEO From: Carlos Lahitte <lahittec@elderaffairs.org> Sent: Monday, March 18, 2013 3:10 PM To: Albury-Dotti; Graham -Sheryl; Wilkes -Kim Cc: Lisa Mele Subject: HCE and CCE ADRS amendments explanation. For Monroe County Lead Agency: 1. Language was clarified to reflect that the ADRC releases clients from the waiting list, and the Lead Agency enrolls the client into APPL (Applicant) status in CIRTS. No change was made to the current process. 2. The policy was revised to acknowledge that DOEA is now responsible to release clients from the waiting lists for the ADA and ALW programs. The information contained in this message may be privileged and/or confidential and protected from disclosure. If the reader of this message is not the intended recipient or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately. Contract Number KH 1272 Page 8 ATTACHMENT III Issue: Screening, Triage, and Referral for Activation under the Community Care for the Elderly/Home Care for the Elderly Programs and for the Aging & Disabled Adults and the Assisted Living for the Elderly Medicaid Waivers. Policy: Referrals will be based on availability of funds, in accordance with prioritization requirements. Purpose: To ensure funding is spent expeditiously and consumers are referred into programs for appropriate services. Procedure for Monroe County: Roles and Responsibilities A. Alliance for Aging / Aging and Disability Resource Center ➢ Reconciles overall program and Lead Agency specific spending levels on a monthly basis to ensure the Lead Agency is operating within the funding allocation. Reviews the number of cases released for activation based on projected funding available. Screens consumers to link with appropriate resources and prioritize for DOEA-funded programs and services. Recommends potential cases for activation based upon projected funding available by Lead Agency. Selects consumers from the waiting list based on their prioritization score. w Refers consumers from the waiting list to the Lead Agency in Monroe County for activation, based on availability of funds. Monitors compliance with service standards and outcome measures. Reviews care plans and files per the File Review Policies and Procedures. 10, Reviews data in CIRTS. B. Case Management Agency Requests and accepts referrals from the Aging and Disability Resource Center, to serve an optimal caseload and to avoid surpluses or deficits in accordance with the AAA CCE/HCE Surplus/Deficit Analysis policy. y Refers inquiries from consumers interested in services to the ADRC for Information and Referral to community resources, Screening, Triage, and Long -Term Care Options Counseling, as appropriate. The functions of Screening and Intake are outsourced to the Lead Agency. Screening and Intake may also be completed by the ADRC. Completes comprehensive assessments on new consumers and annual reassessment on existing consumers and develops care plans and reviews care plans semi-annually. Authorizes service delivery and enters data into CIRTS. r Screens consumers for Medicaid Waiver eligibility. Bills in CIRTS and Medicaid as appropriate. Monitors care plans in an effort to keep costs down while sustaining the individuals in 8 / C6ntract Number KH1272 Page 9 the community. A. Referrals to the /\DRCare routed to the Information and Referral Specialists VrIntake Unit staff depending on the type Of referral. Clients are provided information OD CODlDlUOdv r8SOUrCeS and pnOgF8rOs available including phV8t8 pay options. [zH[S0DS are directed to those r8SOU[Ces most capable of meeting the need they have expressed to AORC staff. Cases presenting EtFOOg identifiers that indicate the CODsUnle[ might benefit from publicly funded |0Og term CaFS services are SCR38O8d. entered into [||RTS. triaged and provided DpdODs counseling. In Monroe County, the functions Of Screening and |n\8he are 0UtSOu[c8d to the Lead Agency. Screening and |Ot3kg may also be CVDlp|et8d bythe /\ORC. DOEA prioritization requirements will be adhered to by both entities, as follows: APS High Risk Referrals (See section B\ 2. |rOrDineOt FUSk C@SeS will be prioritized for activation 3fterAPS High Risk Referrals have been served. /f budgetary constraints prevent opening new caSea, clients will be placed on the APCL AORC staff will contact the client on a monthly basis to determine ifthere has been 3change iOthe client's situation. 3. All other CARES referrals will be screened and prioritized in accordance with []C}E/\ 4' Aging Out consumers will be referred by DCF for prioritization and/or activation in the corresponding aged program managed by the Alliance, as appropriate (See section IV). 5. Consumers applying for the Community Care for the Elderly (CCE) and/or Home Care for the Elderly (HCE) programs will be contacted and screened using the statewide assessment form developed by the Department of Elder Affairs for this purpose (Form 701A). If consumer is being aenxad through a OC}EArfunded agency which enters their annual assessment into C/RTS. the Priority Score generated by that assessment will determine their ranking onthe APCL 6. Consumers referred for inclusion under the Assisted Living for the Elderly (ALE) Medicaid Waiver APCL will be interviewed and screened using the 701 A form. 7. COn3u[D8[S referred for inclusion under the Aging and Disabled Adult /A[]A\ Medicaid Waiver APCL will be contacted and SCr88n8d fO||Ovving the S8rDe procedure as the one described under Section 5. Individuals who appear as pot8Dd@||y eligible for other b/p8S Of public assistance will be [gf8[r8d to the ECOnOrOiC Self - Sufficiency Unit 3t the Department OfChildren and Families. & All other referrals will bevv8it|iSted and prioritized, during which time other community resources will be researched, including private pay/fee for services providers, [|OnsUnnenS on the waiting lists will be reassessed according tOthe 2O11 Department of Elder Affairs Programs and Services Handbook, Orany revisions made thereafter. I Contract Number KH 1272 Page 10 ||/ Opening New Cases A. CCEIADA/ALE/HCE Clients The Fiscal Department wiUmOAitor Lead Agency speCifiCSDendiOgleVels0la monthly basis to ensure each Lead Agency iSoperating within its spending authority. In addition, the fiscal department will analyze surplus/deficit projections, BDdShan8theiOh}rnGUoO with the Lead Agency tOassist iDtheir determination Cf slot availability. The Lead Agency will request referrals directly from the A[)RC.The Fiscal Department will be notified of the number of new cases being referred to the Lead Agency for activation. 2. Upon receipt Of the request for referrals from the Lead Agency, the A[)RC |Dt3k8 Unit Supervisor will run the PhOhUz8d Risk Report to identify the consumers onthe APCLkobeopened. 3. In n9Sp0Os8 to the request for referrals, the AORC Intake Unit Supervisor will refer wait listed clients to the Lead Agency for activation, in accordance with phOhUZ3UOO requirements. The /Ot8he Unit will update the wait list eOnO//Dl8Ot U3iOA the appropriate code to terminate from the APCL. Upon receipt of referral, the Lead Agency will enter the APPL enno|/rnent, and subsequent enrollments to reflect client status. B. APSRefena|a APS Low and Intermediate Risk referrals will be screened and prioritized by the /\DRC for services as per the O(]EXAPS Memorandum of Understanding. Low and Intermediate Risk referrals are also offered information and referral to additional community resources, including private pay as appropriate. 2. AP8 High Risk Referrals are not vvaiUiatexj. They are immediately referred for omniue from OCF in Monroe County to the Lead Agency. ARTT referrals will be forwarded directly the Lead Agency. APS cases are to be served fora maximum of 31 calendar days. If additional time is jusUfied, the case management agency will staff the case with the Alliance t0obtain the extension needed. 3. Upon receipt of the APSHigh Risk referral, the Lead Agency will coordinate services to begin within the 72hour period mandated by statute. Acomprehensive assessment will bedone within 72hours Ofthe referral. Services required under the care plan will remain in place for a maximum of 31 days, unless an extension has been granted. 4� The Lead Agency will enter ACTVenrollment under their provider number inQRTS. In addition, service codes will b8entered bvservice date for all services provided. If 5enviCg(S)iSnot provided a3required under the care plan, 8DN[}Pcode will need kJbe entered inC|RTSand the case notes under the client file should document the reason for non -delivery Ofsuch ServiCS/S\. A. All "Aging Out" consumers will be referred by []CF to the A[JRC for enrollment into the corresponding aged program managed by the Alliance. Contract Number KH 1272 !age 11 B. Consumers active ►n the CCDA and HCDA programs that are turning 60 and are eligible for CCE and/or HCE will be opened in the corresponding aged program managed by the Alliance if funding is available. If funding is available, these consumers will be made active. If funding is not available, they will be waitlisted for these programs but will be given priority for activation once funding is available. C. Consumers active in the ADA Medicaid Waiver, upon turning age 60, will continue to be eligible for and receive ADA Medicaid Waiver services. M