Item C02BOARD OF COUNTY COMMISSIONERS
AGENDA ITEM SUMMARY
Meeting Date: 5/15/13 Division: County Administration
Bulk Item: Yes X No Department: Information Technology
Staff Contact Person/Phone #: Bob Ward 453-8792
AGENDA ITEM WORDING:
Approval of a Comcast Enterprise Services Sales Order Form # FL-278919-dkeen-240376 as an
addendum to Comcast Enterprise Services Master Services Agreement FL-278919-dkeen with
associated First Amendment to Comcast Enterprise Services Master Services Agreement No. FL-
278919-dkeen to Rrovide Comcast wide area Ethernet services at the Monroe County Attorney's
Office at 1111 12` Street Key West FL 33040 at speed of 50 Mb/s and wide area Ethernet
services at the Harvey Government Center at 1200 Truman Ave Key West FL 33040 at a speed
of 100 Mb/s. Total cost for 36 month term is $58,464.
ITEM BACKGROUND: These two circuits represent the first specific locations to receive these new
services from Comcast. We are asking that the BOCC approve this contract simultaneously with the
master service agreement as the County Attorney is in dire need of a network upgrade. This will
provide them with a significantly higher performing network at a reasonable cost increase. For the
past several years the County Attorney's Office has struggled with bandwidth as they were not added
to our Metro Ethernet network as it was not available when they first moved into the building.
PREVIOUS RELEVANT BOCC ACTION: N/A
CONTRACT/AGREEMENT CHANGES:
STAFF RECOMMENDATIONS: Approval.
TOTAL COST: $ 58,464.00 INDIRECT COST: $0.00 BUDGETED: Yes X No
DIFFERENTIAL OF LOCAL PREFERENCE:
COST TO COUNTY: $58,464
N/A
SOURCE OF FUNDS: Primarily Ad Valorem
REVENUE PRODUCING: Yes No X AMOUNT PER MONTH $0 Year $0
P,�.
e
APPROVED BY: County AOMB/Purchasing Risk Management
DOCUMENTATION: Included X Not Required
DISPOSITION:
Revised 7/09
AGENDA ITEM #
MONROE COUNTY BOARD OF COUNTY COMMISSIONERS
CONTRACT SUMMARY
Contract with: Comcast Contract #FL-
278919-dkeen-240376
Effective Date:
05/15/13
Expiration Date:
05/ 14/ 16
Contract Purpose/Description:
Comcast Enterprise Services Sales Order for Metro Ethernet
Services at 1111 12`h
St and 1200 Truman Ave in Key West FL under Comcast Enterprise
Services Master Services
Agreement No. FL-278919-dkeen
Contract Manager: Bob Ward 8792
Information Technology #26
(Name) (Ext.)
(Department/Stop #)
for BOCC meeting on 05/15/13 Agenda Deadline: 04/30/13
CONTRACT COSTS
Total Dollar Value of Contract: $ 58,464.00 Current Year Portion: $
Budgeted? Yes® No ❑ Account Codes: 001-05002-530-410-
Grant: $ - -
County Match:
6,496.00
ADDITIONAL COSTS
Estimated Ongoing Costs: $19,488/yr For: Metro Ethernet Data Services
(Not included in dollar value above) (eg. maintenance, utilities, janitorial, salaries
Division Director
Risk Management
CONTRACT REVIEW
Chang,
ten Neede
✓3 Yes❑ N
Yes❑ N
etc.
Date Out
O.M.B./Purchasing j� -1:3Yes❑ No[� 623i 2e ' 34
County Attorney �t�3 Yes❑ No aw
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Comments:
OMB Form Revised 2/27/01 MCP #2
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Doc
UJI 11 CIIVCIVt/C IV. l./1VLJOI/1-IlV VL-YJYJ'JJJII'YOJY ILJV JVLI.i
COMCAST ENTERPRISE SERVICES SALES ORDER FORM I1 1
Account Name: Monroe County Government MSA IDN: FL-278919-dkeen SO IDN: FL-278919-dkeen-240376
CUSTOMER• •
Primary Contact: Bob Ward City: Key West Phone: (305) 292-3423
Title: Director State: FL Cell:
Address 1: 1200 Truman Ave Zip: 33040 Fax:
Address 2: Email: ward_bob@monroecounty-fl.gov
SUMMARY OF (Details
Service Term (Months): 136
SUMMARY OF SERVICE CHARGES' SUMMARY OF CUSTOM INSTALLATION FEES
Total Metro Ethernet Monthly Recurring Charges: $ 1.624,00 Total Custom Installation Fee: $ 0.00
Total Trunk Services Monthly Recurring Charges: $ 0.00 Amortized Custom Installation Fee $ 0.00
Total Off -Net Monthly Recurring Charges: $ 0.00
Total Monthly Recurring Charges (all Services): $ 1,624.00
Total Metro Ethernet Standard Installation Fees': $ 0.00
Total Trunk Services Standard Installation Fees. $ 0.00
Total Off -Net Standard Installation Fees. $ D OD
Total Standard Installation Fees (all Services): $ 0.00
'Note: Charges identified in the Service Order are exclusive of maintenance and repair charges, and applicable federal, state, and local taxes, fees, surcharges and
recoupments (however designated). Please refer to your Comcast Enterprise Services Master Services Agreement (MSA) for specific detail regarding such charges. Customer
shall pay Comcast one hundred percent (100`y) of the non -amortized Custom Installation Fee prior to the installation of Service.
GENERAL COMMENTS
AGREEMENT
his Comcast Enterprise Services Sales Order Form ('Sales Order') shall be effective upon acceptance by Comcast. This Sales Order is made a part of the Comcast Enterprise Services Master
Services Agreement, entered between Comcast and the undersigned and is subject to the Product Specific Attachment for the Service(s) ordered herein, located at
http:/Ibusiness.comcast.com/enterprise-terms-of-service, (the *Agreement") . Unless otherwise indicated herein, capitalized words shall have the same meaning as in the Agreement.
E911 NOTICE
Comcast Business Class Trunking Service may have the E911 limitations specified below:
• The National Emergency Number Association (NENA), a 911 industry organization that makes recommendations for standardized services relating to E911. has issued guidelines that state 'The PBX
owner is responsible for creating customer records. preferably in NENA standard format. that identify caller locations." To facilitate Customer's compliance with these guidelines and with associated
state and local requirements related to provision of Automatic Location Information (ALI) for E911 services. Comcast offers two options:
a. Comcast will send to the ALI database or Subscriber Location Database (SLDB) the main billing telephone number and the main address provided by Customer: or
b. Customer may choose to sign up for up to 10 Emergency Location Information Numbers (ELINs) that Customer could assign to zones within Customer's premises that would be separately
identified to the E911 call taker. The location information, such as a specific floor, side of a building, or other Identifying information, could assist emergency responders to more quickly reach the
appropriate location. Customer is solely responsible for programming it's PBX system to map each station to one of these numbers, and for updating the system as necessary to reflect moves or
additions of stations within the premises. Comcast will send the assigned ELINs to the ALI or SLDB database, as is appropriate.
• Many jurisdictions require businesses using multi -line telephone systems to program their systems to transmit specific location Information for 911 calls. Customer bears sole responsibility to ensure
that it identifies and complies with all such requirements. In any event, If Customer does not maintain E911 records in a timely and accurate manner, the E911 call taker may not receive proper location
information. and emergency responders may be delayed or even prevented from timely reaching the caller's location.
• Battery Back Up - The Integrated Access Device (IAD) provided by Comcast is not equipped with battery backup. It is Customer's responsibility to ensure adequate back-up power is provided to
ensure service continuity during a power outage, as employees would otherwise be unable to use the Services, including dialing 9-1-1, when power is unavailable.
• Calls using the Service. including calls to 911. may not be completed if there is a problem with network facilities, including network congestion, network/equipment/power failure, or another technical
problem.
• All questions should be directed to 1-800-391-3000. E911 Service. Private Branch Exchange, and Direct Inward Dial Service.
By signing below, Customer acknowledges, agrees to and accepts the terms and conditions of this Sales Order.
CUSTOMERONLY • ONLY (by authorized representative)
Signature: Signature: kJ c,4Ak4JL •.t.Z Sales Rep: Dale Keenan
Name: Name: Sales Rep E-Mail: dale._keenan@cable.comcast.com
Title: Title: Vice President ent BUsi R@*n: Florida
Date: Dale: Division: Central
DocuSign Envelope ID: CA829B7A-D682-4345-953D-48941 E56562C
COMCAST ENTERPRISE SERVICES SALES ORDER FORM
METRO ETHERNET SERVICES AND PRICING
Account Name: Monroe County Government MSA ID# FL-278919-dkeen SO ID#: FL-278919-dkeen-240376
Date: April 30, 2013 Service Term (Months): 36
Rm 2
Solubon Charges
Service
Service
ne
Request
Action
Service(s)
Description
Tax Jurisdiction
Monthly
One -Time
Location A'
Location Z'
Gov Center
1
New
Add
ENI10100
Port
Interstate
$ 105.00
$ 0.00
Gov Center
2
New
Add
ENS-BASIC-100
100 Mbps
Interstate
$ 840.00
$ 0.00
1200
IlAhM
onroe ounty
3
New
Add
EN110100
Pon
Prosecuting -
Interstate
$ 105.00
$ 0.00
1111
Monroe County
4
New
Add
ENS-BASIC-50
50 Mbps
Prosecuting -
11111
Interstate
$ 574.00
$ 0.00
' Services Location Details attached
Page 2 Total
$ 1,624.00
$ 0.00
DocuSign Envelope ID: CA829B7A-D682-4345-953D-4B941E56562C
COMCAST ENTERPRISE SERVICES SALES ORDER FORM
Mw
SERVICE LOCATION DETAIL INFORMATION
. FL-278919-dkeen
Account Name: Monroe County Government MSA ID#
FL-278919-dkeen-
SO ID# 240376
Date: Apni 30 70 i 3
Qom@ $
Extend
Technical /
Technica
Location
DeMarc
Inside
Technical/
Technicall
Lin
Zip
to
Local
I Contact
Name / Site
Address 1
Address 2
City
State
Locatio
Wiring(Y
Local Contact
Local Contact
On Site
e
ID
Code
n
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Phone q
Email Address
(Yes/No)
Name
Yes/No
( )
Swaby-
i
County
1111 12TH ST
STE 408
KEY WEST
FL
33040
1
Jorge Swaby
(305)295-5110
Jorge@monroec
No
Prosecuting
ounty.Fl.us.com
Monroe
wa y
2
County Gov
1200 TRUMAN
STE 212
KEY WEST
FL
33040
1
1
1
Jorge Swab7(305)295-5110
1
Jorge@monroec
Yes
Center 1200
AVE
1
1
1
1
1 ounty.fl.us.com
COMCAST ENTERPRISE SERVICES SALES ORDER FORM oaae 1
Account Name: MSA ID#: FL-278919-dkeen SO ID#: FL-278919-dkeen-240376
Primary Contact: Jorge Swaby City: Key West Phone: 305 295 5121
Title: Network Manager State: FL Cell:
Address 1: 1200 Truman Zip: 33040 Fax:
Address 2: Email: W8 y-
Service Term (Months): 36
SUMMARY OF SERVICE CHARGES' SUMMARY OF CUSTOM INSTALLATION FEES
Total Metro Ethernet Monthly Recurring Charges: $ 1.624.00 Total Custom Installation Fee: $ 0.00
Total Trunk Services Monthly Recurring Charges: $ 0.00 Amortized Custom Installation Fee $ 0.00
Total Monthly Recurring Charges (all Services): $ 1,624.00
Total Metro Ethernet Standard Installation Fees': $ 0.00
Total Trunk Services Standard Installation Fees: S O.00
Total Standard Installation Fees (all Services): $ 0.00
'Note: Charges identified in the Service Order are exclusive of maintenance and repair charges, and applicable federal, state, and local taxes, fees, surcharges and
recoupments (however designated). Please refer to your Comcast Enterprise Services Master Services Agreement (MSA) for specific detail regarding such charges. Customer
shall pay Comcast one hundred percent (100%) of the non -amortized Custom Installation Fee prior to the installation of Service.
This Comcast Enterprise Services Sales Order Form ("Sales Order') shall be effective upon acceptance by Comcast. This Sales Order is made a part of the Comcast Enterprise Services Master
Services Agreement, entered between Comcast and the undersigned and is subject to the Product Specific Attachment for the Service(s) ordered herein, located at
http://business.comcast.com/enterpnse-termsof-service, (the "Agreement") . Unless otherwise indicated herein, capitalized words shall have the same meaning as in the Agreement.
E911 NOTICE
Comcast Business Class Trunking Service may have the E911 limitations specified below:
• The National Emergency Number Association (NENA), a 911 industry organization that makes recommendations for standardized services relating to E911, has issued guidelines that state "The PBX
owner is responsible for creating customer records. preferably in NENA standard formal, that identify caller locations." To facilitate Customer's compliance with these guidelines and with associated
state and local requirements related to provision of Automatic Location Information (ALI) for E911 services, Comcast offers two options:
a. Comcast will send to the ALI database or Subscriber Location Database (SLOB) the main billing telephone number and the main address provided by Customer; or
b. Customer may choose to sign up for up to 10 Emergency Location Information Numbers (ELINs) that Customer could assign to zones within Customer's premises that would be separately
identified to the E911 call taker. The location information, such as a specific floor, side of a building, or other identifying information, could assist emergency responders to more quickly reach the
appropriate location. Customer is solely responsible for programming it's PBX system to map each station to one of these numbers, and for updating the system as necessary to reflect naves or
additions of stations within the premises. Comcast will send the assigned ELINs to the ALI or SLDB database, as is appropriate.
• Many jurisdictions require businesses using multi -line telephone systems to program their systems to transmit specific location information for 911 calls. Customer bears sole responsibility to ensure
that it identifies and complies with all such requirements. In any event, if Customer does not maintain E911 records in a timely and accurate manner, the E911 call taker may not receive proper location
information, and emergency responders may be delayed or even prevented from timely reaching the caller's location.
• Battery Back Up - The Integrated Access Device (IAD) provided by Comcast is not equipped with battery backup. It is Customers responsibility to ensure adequate back-up power is provided to
ensure service continuity during a power outage, as employees would otherwise be unable to use the Services, including dialing 9-1-1. when power is unavailable.
• Calls using the Service, including calls to 911. may not be completed it there is a problem with network facilities, including network congestion, network/equipment/power failure, or another technical
problem.
• All questions should be directed to 1-800-391-3000. E911 Service, Private Branch Exchange, and Direct Inward Dial Service.
By signing below, Customer acknowledges, agrees to and accepts the terms and conditions of this Sales Order.
Signature: Signature:
Sales Rep: Dale Keenan
Name: Name:
Sales Rep E-Mail: dale keenan@cable.comcast.com
Title: Title:
Region: Florida
Date: Dale:
Division: Central
0,
Q
a
a
2
COMCAST ENTERPRISE SERVICES SALES ORDER FORM
METRO ETHERNET SERVICES AND PRICING
Account Name: MSA ID#: FL-278919-dkeen SO ID#: FL-278919-dkeen-240376
Date: April 26, 2013 Service Tenn (Months): 36
page 2
Solution Charges
Service
Line
Request
Action
Service(s)
Description
Tax Jurisdiction
Monthly
One -Time
LService
Location Z'
Gov Center
Lni'_' .j
Port
Interstate
$ 105.00
$ 0 00
1200
Gov Center
2
New
Add
ENS-BASIC-100
100 Mbps
Interstate
$ 840.00
$ 0.00
1200
onroe oun
3
New
Add
EN110100
Port
Prosecuting -
Interstate
$ 105.00
$ 0.00
1111
onroe oun
4
New
Add
ENS-BASIC-50
50 Mbps
Prosecuting -
Interstate
$ 574.00
$ 0 00
1111
' Services Location Details attached
Page 2 Total
$ 1,624.00
$ 0.00
COMCAST ENTERPRISE SERVICES SALES ORDER FORM
SERVICE LOCATION DETAIL INFORMATION
Account Name:
MSA ID#: FL-278919-dkeen SO ID#: FL-278919-dkeen- Date: April 26, 2013
240376
page 3
Technical
Technical /
Technical / LocalContact
Lin
Location Name/
Zip
Technical 1 Local
On
Address 1
Address 2
City
State
Local Contact
Contact Email
e
Site ID
Code
Contact Name
Site
Phone #
Address
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onroe oun y
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1
Prosecuting -
1111 12TH ST
STE 408
KEY WEST
FL
33040
Jorge Swaby
(305)295-5110
Jorge@monroeco
No
1111
un .fl.us.com
Monroe County
wa y
2
11200 TRUMAN AVE
STE 212
KEY WEST
FL
33040
Jorge Swaby
(305)295-5110
Jorge@monroeco
Yes
Gov Center 1200
unty.fl.us.com