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Item M6 BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Meeting Date: November 20. 2001 Division: County Administrator Bulk Item: Yes No l.- Department: County Administrator AGENDA ITEM WORDING: Direction to the Administration to proceed with an adjustment of salaries for key positions within the Growth Management Division and to follow-up with additional salary considerations throughout the balance of County government, including establishment of incentives to attract and retain employees. ITEM BACKGROUND: There has been much discussion concerning turnover within the Growth Management Division. The Board of County Commissioners asked for the Administration to return with a recommendation on how to handle the situation. PREVIOUS RELEVANT BOCC ACTION: As above. CONTRACT/AGREEMENT CHANGES: N/A STAFF RECOMMENDATIONS: Establishment of policy to be followed by the Administration as above in agenda item wording. TOTAL COST: Unknown at this time. BUDGETED: Yes No COST TO COUNTY: Unknown at this time. REVENUE PRODUCING: Yes_ No X AMOUNTPERMONTH_ Year APPROVED BY: County Atty _ OMB/Purchasing _ Risk Management_ ~~ James L. Roberts DIVISION DIRECTOR APPROVAL: DOCUMENTATION: Included X To Follow_ Not Required_ DISPOSITION: AGEND~ITEM# /-/11& APPROACHES TO EMPLOYEE RECRUITMENT AND RETENTION Over the years, the County has been concerned with its ability to recruit employees from out of the County for positions that play a very significant role within the County's structure and to reduce what frequently has been a significant level of employee turnover. At one point, employee turnover was calculated at 20% per annum. Actions taken by the Board of County Commissioners and the Administration reduced that to a more acceptable 12 - 13%. The elimination of approximately 125 positions as part of the downsizing process has also helped in keeping a lid on turnover. The most visible problems associated with recruitment and retention are in the Growth Management Division. Because the County is so heavily involved in implementing its Comprehensive Plan and controlling the level and type of growth, problems within this Division are magnified. In the recent two years, there has been significant turnover related to a number of reasons. One of those, of course, is salary. Other reasons include the type of work that new hires anticipated to be doing only to have their functions less oriented to traditional planning and more toward regulation, the cost of living in the Keys, the high cost and lack of readily available housing, and a change in the type of community from the ones from which the new hires came. Exit surveys indicate at some level all of these are operative. It is important and necessary to address these issues not only in the Growth Management Division but also in other parts of the County structure. The Board of County Commissioners requested a program be developed for adjusting the salaries within Growth Management. The Administration, including all of the Division Directors and the Director of Administrative Services, reviewed the manner in which this might be accomplished and recommend to the Board of County Commissioners that there J)e. a methodical, objective approach to undertaking these adjustments within Growth Management and within other parts of the County government. The policies and procedures adopted by the Board of County Commissioners give the Administrator the authority to undertake such actions commensurate with the Board's policies and within the existing budget authority. Therefore, rather than just singling out certain positions within the Division of Growth Management, the Administration will implement the following approach: 1. Review first recommendations for salary adjustments for employee recruitment and retention within the Division of Growth Management. Decisions will be made within 30 days in reference to those changes. All changes will have to be within the existing budget authority. 2. Similarly review on a division by division basis salaries for positions that have similar recruitment and retention characteristics and which are of great significance to the major issues facing the County. 3. Positions considered and decisions should be based upon: a) Importance of the position to the major goals of the County b) Difficulty in recruitment and retention of qualified people for the position c) Time for recruitment for qualified people for the position d) The level of disruption of productivity and operations if the position is vacant 4. Subsequent to any adjustments for specific positions, all positions should return to the merit program for subsequent annual salary adjustments 5. There should be established incentives to attract potential employees, moving allowances for all positions above a particular grade, expenses for individuals who come to the Keys to interview (already in place for senior positions), hiring enhancements for senior staff in positions difficult to recruitment (can be utilized for guaranteed training, education, and contribution to deferred compensation plan). 2 ,....~~.~---'"..~~..____.-_...,--.. r_ 6. Additional incentives should be established including expanded educational opportunities to encourage retention of employees and advancement and allow for increased opportunities for advancement. 7. Establishment of a reward program for employees who save the County significant levels of funds or who have major new ideas that provide for greater efficiencies and effectiveness in supplying services. 8. Financial incentives for employees who obtain additional education, training, and certifications that pertain to their positions. This is especially important in the Building Department and for example in certain areas of Public Works and Engineering. 9. Expand the flextime program to provide for employees' greater freedom in their personal lives while fulfilling their obligations for the County. 10. Provide for greater opportunity for senior management to recruit potential employees at major national conferences such as those pertaining to planning, engineering, financial issues, etc. Some of the items above will require some ordinance or resolution changes by the County Commission. Most of the items are within the purview of the Administrator to approve. The Administrator, the Division Directors, and the Director of Administrative Services have reviewed these proposals and feel that this is the most productive and efficient method of addressing the issues that have been raised. They will not be easy to implement and there will be some criticism from individuals filling positions within the County structure that they have not been considered or granted changes in conformance with their job responsibilities or importance to the County. However, if the Board of County Commissioners and the Administration support and implement the above approach, that will go a long way to making changes which should serve to improve the employment situation in the County. 3 0~La-1v James L. Roberts~ County Administrator ~~ " , . --Sheila Barker, Director Administrative Services eggie Paros, Director Division of Public Safety ~~~ ent Pierce, Dire or Division of Public Works '" 4