Item B3 } B.3
`,
County of Monroe
�y,4 ' �, "tr, BOARD OF COUNTY COMMISSIONERS
Mayor Michelle Coldiron,District 2
�1 nff `ll Mayor Pro Tem David Rice,District 4
-Ile Florida.Keys Craig Cates,District 1
Eddie Martinez,District 3
w Mike Forster,District 5
County Commission Meeting
May 19, 2021
Agenda Item Number: B.3
Agenda Item Summary #3196
BULK ITEM: No DEPARTMENT: Social Services
TIME APPROXIMATE: STAFF CONTACT: Sheryl Graham (305) 292-4510
N/A
AGENDA ITEM WORDING: Presentation of"Employee of the Quarter" to Lisset Bautista, Case
Manager, Social Services.
ITEM BACKGROUND:
PREVIOUS RELEVANT BOCC ACTION:
CONTRACT/AGREEMENT CHANGES:
N/A
STAFF RECOMMENDATION:
DOCUMENTATION:
Lisset Bautista 1 st Quarter 2021 Nomination
FINANCIAL IMPACT:
Effective Date:
Expiration Date:
Total Dollar Value of Contract:
Total Cost to County:
Current Year Portion:
Budgeted:
Source of Funds:
CPI:
Indirect Costs:
Estimated Ongoing Costs Not Included in above dollar amounts:
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B.3
Revenue Producing: If yes, amount:
Grant:
County Match:
Insurance Required:
Additional Details:
REVIEWED BY:
Sheryl Graham Completed 04/30/2021 11:18 AM
Pedro Mercado Completed 04/30/2021 2:24 PM
Purchasing Completed 04/30/2021 2:35 PM
Budget and Finance Completed 05/03/2021 9:44 AM
Maria Slavik Completed 05/03/2021 10:24 AM
Liz Yongue Completed 05/03/2021 4:02 PM
Board of County Commissioners Pending 05/19/2021 9:00 AM
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B.3.a
MCAA Instruction 4000.12
Enclosure(1)
The mission of Monroe County is to provide outstanding public service responsive to the needs
of our citizens, our unique community, and our environment
MONROE COUNTY EMPLOYEE SERVICE NOMINATION FORM
NAME OF NOMINEE: Lisset Bautista
POSITION: Case Manager DEPARTMENT: Social Services
SUBMITTED BY: Anna Marie Haskins TITLE: Senior Coordinator, Special Proiects
JUSTIFICATION: Lisset has been the Lead Case Manager in our Monroe County Social Services office
for years. Since she was hired in 2015, she has had to coordinate moves for the Upper Keys Offices
several times. After Irma she continued her great works with the county by putting aside personal
damage to her home to help those in the community who she perceived were far worse off than she and
her family were. She immediately connected with other agencies and helped foster connections for food
and services which are still in place, to this day. These connections have been an invaluable piece of the
ongoing Covid recovery that Social Services is able to offer all of Monroe County. After Irma, she fed
hundreds, including employees who were struggling but still having to work to help us keep our
community moving ahead. She made connections for furniture, repairs, food, personal care items and --
volunteers. All of this was accomplished while still performing her regular duties and all while she was
recovering from her own storm-related damages. Much of the time this was done without adequate
staffing levels.
Now, during COVID, she is again feeding and providing services to the most vulnerable in our community. e
She is leading the charge in her area to make sure no one is hungry, helping to connect them to services,
supplies, etc. Currently, she is feeding 210 households at least once each week; 162 of them have
residents over 60 years old. Lisset handles this all with so much grace and compassion. She is the one
many turn to when they just do not know what to do or where their next meal will come from.
Two weeks ago, she took delivery of the toys for tots, as she has done annually for many years. Many
children had a little something under the tree this year, due to her efforts. Many,whose parents can
barely afford to keep a roof over their family's heads, let alone do Christmas shopping, would have done
without if it were not for Lisset's efforts. The opportunity for their children to receive a present is much T)
more valuable to them than the cost of the present.
Lisset has assembled and fostered a great team of our Social Services employees, and through her y
efforts and support for other agencies, has now garnered the support of many of our other County y
departments in her area. Everyone seems to be following her lead and they want to chip in and help.
She is truly an inspiration. Lisset's efforts do not go unnoticed. She has had praise from other
government officials, including Commissioners, City Council Members, Directors of other agencies,
Women's organizations, the Rotary, MARC House, MCSO, and Fire Rescue. She truly deserves to have
the recognition and admiration of our County leadership. She is a shining example of selflessness and
pride in her work. Much of her personal recovery from damages sustained in Irma is still ongoing. She is
always ready,willing, and able to do any task asked of her and she understands that this is often a
thankless job but still makes it all happen for the benefit of the public and her clients.
Nomination criteria include:
0 Noteworthy performance above and beyond job expectations
0 Positive impact on organization and/or community
0 Positive impact on co-workers or customers
0 Continual demonstration of positive attitude, cooperation, and/or flexibility
0 Exemplary service recognized by co-workers or customers
0 Suggestions or improvements resulting in improved customer service, reduced costs, or
improved efficiency
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B.3.a
MCAA Instruction 4000.12
Enclosure(1)
0 Demonstration of a positive impact on the safety and health of fellow employees and/or the
public
0 Continual demonstration of the Values of Monroe County
Please illustrate with specific examples fitting at least one of the above, or comparable, criteria
(Use additional sheets if necessary)
++++++++++++++++++++++++++++++++++++++++++++++++++++++.++++++++++++++++++
Department Head/Assistant County Administrator Comments:
As recently as last week, Lisset arranged EVERYTHING down to the tiniest detail for a generous Upper
Keys benefactor(who wishes to remain anonymous)to donate enough money to a local restaurant to pay
for 110 elderly Upper Keys citizens to receive a New Year's meal of baked ziti, house salad, and garlic
bread that was delivered by our staff to their homes on the 301h and the 31s1. Lisset coordinated ,
everything with the restaurant to ensure the menu was senior-friendly and appropriate for their dietary
needs/restrictions. Lisset and her staff went to the restaurant to discuss the menu with the chef, then to
pick up the food, plated the food at our office, created little personalized notes for each of the seniors, and
then delivered it. The benefactor was touched to tears and impressed so much with the work Lisset and
our staff did that this generous individual wants to continue to be involved with assisting the homebound
Upper Keys seniors in need in the future !!
1 wholeheartedly support the nomination and recommend Lisset Bautista for this honor.
Department Head/Assistant County Administrator Signature:
c
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0
N
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