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4. 07/20/2022 Agreement smarsh" )rder Forim (14(,076970)(Servkle AcCOU11t ""JILH,n.,)eir 3(J2899) Client lnformation Company Name Monroe County,FL Address 1100 Simonton St Rm 2-205 City Key West State Florida Zip 33040-3110 Primary Contact Name Brian Bradley Title RMLO (Awhorized User) Phone (305)295-3177 Email bradley-brian@monroecounty-fl.gov Technical Contact Name Brian Bradley Title RMLO Phone (305)295-3177 Email bradley-brian@monroecounty-fl.gov Billing Contact Name Brian Bradley Title RMLO Phone (305)295-3177 Email bradley-brian@monroecounty-fl.gov Address 1100 Simonton St City Key West State Florida Zip 33040-3110 Quote Date 06/01/2022 11:33:13 Quote Expiration 08/31/2022 Smarsh Sales Executive Shana Houlton Term of Agreement 12 Months Activation Date Upon Grant of Access to Service Historical Import Billing In Arrears Setup Fee Billing Upon Contract Execution Services and Fees Rate per Quantity Minimum Minimum Quantity Professional Archive-SMG 200-Annual $380.00 1 $380.00 Professional Archive-SMG 200 Capture&Archive-Annual $45.47 329 $14,960.00 Professional Archive-SMG 200 Premium Adj-Annual $28.00 329 $9,212.00 Professional Archive-Extended Retention Fee(Per GB)-Annual $2.50 0 $0.00 Recurring Subtotal $24,552.00 One-Time Subtotal $ 0.00 Notes If Client uses more Connections than it has licensed,Smarsh will bill for that use at$45.47 per connection plus$28.00 for each premium Connection. US: 11 (866)762-7741 LJ K: 144(0)800-048-8612 www.siniarsh.com "age 1 of 6 ,mi s ar h" Terms & Conditions On a date following the execution of this Order Form,Smarsh will provide Client with a license key for the Software or with login credentials to the applicable Service("Activation Date").Service Descriptions are available at www.:smarsh.:com./lg.Eal. Smarsh Service Agreement-General Terms located here:www.smarsh.com/legal/ServiceAgreement.The Services purchased by Client are also subject to the Information Security Addendum available at NTtt. //www.smarsh.com/�al/Ilr�foSec and the following Service Specific Terms: the Professional Archive Service Specific Terms available at https://www.smarsh.com/legal/SSTProfessionalCloud;the following Premium Channels Service Specific Terms,as applicable:Mobile Channels Service Specific Terms available at https://www.smarsh.com/legal/SSTMobileChannels,and Twitter Service Specific Terms available at https://www.smarsh.com/legal/SSTTwitter. The Smarsh Service Agreement—General Terms,the Information Security Addendum,the Service Specific Terms,and this Order Form are,collectively,the"Agreement."The Initial Term of the Services shall begin on the date this Order Form is executed and continue for the Subscription Term specified above, unless Client is adding the above Services to an existing Service account, in which case, the above Services will sync to and co-terminate with Client's existing subscription Term. The Services will be subject to renewals as specified in the Agreement. For AT&T Mobility subscribers,your signature below represents your acceptance of the AT&T Wireless Terms and Conditions available at www.smarsli.com/Igg as they apply to AT&T messages that are archived by Smarsh. .............................................................................. "Archive Fees" are the Fees charged for access to the Connected Archive (i.e., Professional Archive or Enterprise Archive). "Capture& Archive Fees" are the Fees that are charged for capture and archive of a bundle of Connections within the Professional Archive. "Capture Fees"are the per-Connection Fees that are charged for the capture of Connections by Connected Capture(i.e.,Cloud Capture or Capture Server). "Premium Adj. Fees" are the additional Fees that are charged for capture of Connections from premium Channels. "Set-up Fees" are the one-time Fees that are charged to implement a Service. "Professional Services Fees" are the Fees charged for hourly,monthly,or flat rate professional services. The Platform Fees,the Capture&Archive Fees,the Capture Fees,and the Premium Adj. Fees,as applicable,are invoiced on an annual, up-front basis or a monthly basis in arrears,as specified on page 1 of this Order Form.Client agrees that the Recurring Subtotal above is Client's minimum commitment during each year or month,as applicable,of the Term.Smarsh will invoice Client for any usage over the minimum quantities at the applicable rate indicated in this Order Form. The Platform Fees, the Capture & Archive Fees, the Capture Fees, and the Premium Adj. Fees, as applicable, are invoiced upon execution of this Order Form. Client agrees that the Recurring Subtotal above is Client's minimum commitment during the Term. Smarsh will invoice Client for any usage over the minimum quantities at the applicable rate indicated in this Order Form. C If not priced above,data import,conversion (if applicable), and storage Fees for Client's historical data and storage Fees for data from Connected Capture or other external capture mechanisms ingested into the Professional Archive are as follows: Data Imports-One-time $10/GB Import Data Conversion fees $3/GB Data Storage—Annual $2.50/GB C Information about Smarsh data privacy compliance is available at.www....s..na rs..h.....o m./legal.❑ US: +1 (866)762-7741 UK: 144 (0)800-048- G12 www.siniarsh.com age 2 of 6 ,mi spa rsh" Purchase Order Information Client to Complete: Is a Purchase Order(PO)required for the purchase of the Services on this Order Form? [ ] No [ ] Yes-Please complete below PO Number: PO Amount: Upon signature by Client and submission to Smarsh,this Order Form shall become legally binding unless Smarsh rejects this Order Form for any of the following reasons: (i)changes have been made to this Order Form(other than completion of the purchase order information and the signature block);or(ii)the requested purchase order information or signature is incomplete;or(iii)the signatory does not have authority to bind Client to this Order Form. Client authorized signature BOARD OF COUNTY COMMISSIONERS L OF MONROE COUNTY FLORIDA Digitally signed by Robert B.Shillinger • • DN:cn=Robert B.Shillinger,o=Monroe County BOCC,ou=Monroe By c=US Date:2022.07.21 1 1:32:18-04'00' Name: Robert Shillinger Title: Monroe County Attorney Date 7/20/22 rvaONROE COrrNTY AT ORNE;y ASSISTANT'C bVNTY ATTORNEY AT4::.....-7/20L22._._._................ US: 11 (866)762-7741 UK: +44(0)800-048-8612 www.simarsh.com age 3 of 6 ,mi s ar h" EXHIBIT A Amendment to the Smarsh Service Agreement—General Terms This first amendment("Amendment")to the Smarsh Service Agreement-General Terms amends the Agreement between Smarsh Inc. and Monroe County,FL.This Amendment is effective on the date the Client signs the Order Form,to which this Amendment is attached as Exhibit A. The parties agree: 1) Replace Section 1 in its entirety,as follows: 1. Services. 1.1. Smarsh will provide the Services specified in each Order Form("Services"),according to the Agreement,the Service Specific Terms(including the applicable Service Level Agreement(s)),and the Service Descriptions,which describe the features and functionality of each Service.The Service Specific Terms and Service Descriptions are located at www...dim.ar lh...com./II.�.g.2.11.Smarsh grants Client a revocable,non-exclusive,non-transferable,limited license to access and use the Services purchased by Client during the Term(as defined in Section 12). 1.2. Public Records. To the extent required by the Florida Public Records Act,Chapter 119,Florida Statutes, Smarsh shall maintain and allow access to(via Client)Public Records made or received in conjunction with the Agreement. The Agreement may be terminated for cause by Client for Smarsh's refusal to allow access(via Client)to Public Records. "Public Records"means and includes those items specified in Florida Statutes Section 119.011(12),as amended from time to time,and currently defined as:All documents,papers,letters, maps,books,tapes,photographs,films,sound recordings,data processing software,or other material, regardless of the physical form,characteristics,or means of transmission,made or received pursuant to law or ordinance or in connection with the transaction of official business. Public Records under this Agreement include emails exchanged between Smarsh and Client representatives,the terms of this Agreement,all Client invoices,and,if applicable to the Services purchased by Client,supplier and subcontractor invoices and contracts. During the Term,and for a period of 7 days following any expiration or termination of the Agreement,Client may,at no additional cost,export records via self-service within the Archiving Platform.If instead,the Client's custodian of public records requests that Smarsh complete the export on Client's behalf, Smarsh shall provide the Client with a copy of the requested records for export within a reasonable time at a cost that does not exceed Smarsh's then-current hourly professional services rate for data extraction and exportation plus any hardware costs for portable media. All data so provided to Client may be provided in PST, EML,or native format,at Client's option. Smarsh is not a public-facing company and does not receive or process Public Records requests. IIF THE VENDOR IHAS QUEST11ONSEDIIN THE APPL11CAT11ON OF CHAPTER 1.1.9, FLOR11DA STATUTES, T THE VENDOR'S DUTY T PROV11DE PUBUIC RECORDS RELATIING TOTIHIIS CONTRACT, CONTACT HE CUSTODIAN DIAN F PUBUIC RECORDS To Phone: 05-292-34'70, Eirnaiillo P ulblliiCRecoirds @ M oniroeCo uiruty._FL.Go , mill: Moinlroe County torn y°s Office 1.1.1.1. 1.2th Stir , Suite 408 K y sip FL 304 US: +1 (866)762-7741 UK: 144 (0)800-048- G12 www.siniarsh.com age 4 of 6 ,mi s ar h" 2) Replace Section 4.3 in its entirety,as follows: As between Client and Smarsh,Client is solely responsible for the content of Client Data.Client represents and warrants that (a)Client Data will not(i)infringe any third party right,including third party rights in patent,trademark,copyright,or trade secret,or(ii)constitute a breach of any other right of a third party,including any right that may exist under contract or tort theories;(b)Client will comply with all applicable local,state,national,or foreign laws,rules,regulations,or treaties in connection with Client's use of the Services,including those related to data privacy,data protection,communications,SPAM, or the transmission,recording,or storage of technical data,personal data,or sensitive information;and(c)Client will comply with the Acceptable Use Policy available at.www....s..na AVJP.Smarsh may update the Acceptable Use Policy from time to time. 3) Replace Section 6.1 in its entirety,as follows: Term.The Agreement will begin on the Effective Date and will remain in effect for the term specified in the Order Form or,if no term is specified,12 months("Initial Term").The Initial Term may be renewed by Client for additional,successive 12- month terms(each a"Renewal Term")upon the execution of a Renewal Order Form.The Initial Term plus any Renewal Term are,collectively,the"Term."Any Order Form executed after the Effective Date will co-terminate with Client's then-current Term. 4) Replace Section 6.2 in its entirety,as follows: Termination for Breach. Either party may terminate this Agreement if the other party materially breaches its obligations under this Agreement and such breach remains uncured for a period of 30 days following the non-breaching party's written notice thereof.Smarsh may suspend Client's access to the Services in the event Client fails to pay undisputed Fees within 60 days after the due date,and Smarsh will not be liable for any damages resulting from such suspension. 5) Replace Section 7 in its entirety,as follows: Fees&Payment.Client will pay the fees for the Services as set forth in the Order Form("Fees").Following execution of the Order Form,Smarsh will activate or otherwise make available the Services listed in the Order Form by either delivering the software(if on-premise software is purchased)or providing Client with access to an account within the applicable Service ("Activation Date").Beginning on the Activation Date,Client will be invoiced for the recurring Fees per the invoice schedule in the Order Form.One-time fees and fees for professional services will be invoiced per the terms of the Order Form,or the applicable statement of work.Client will pay undisputed Fees within forty-five(45)days of the date of the invoice in accordance with Section 218.74,Florida Statutes(the"Prompt Payment Act").If Client disputes any Fees,Client must notify Smarsh within 120 days of the date of invoice.Invoices not disputed within 120 days from the date of invoice will be deemed accepted by Client.In accordance with the Prompt Payment Act,beginning 30 days after the payment due date,Smarsh may charge a late fee of 1%per month on any unpaid Fees.Smarsh may suspend Client's access to the Services in the event Client fails to pay undisputed Fees within 60 days after the due date,and Smarsh will not be liable for any damages resulting from such suspension.Smarsh may increase Fees at any time after the Initial Term,provided that the increased Fees will only become effective upon the commencement of the next Renewal Term following Smarsh's notice to Client of the Fee increase." 6) Replace Section 9 in its entirety,as follows: Taxes.All Fees payable by Client under this Agreement are exclusive of taxes and similar assessments.Smarsh acknowledges that Client is tax-exempt. US: +1 (866)762-7741 LJK: 144(0)800-04 -8612 www.siniarsh.com age 5 etl'6 ,mi s ar h" 7) Replace Section 10.2 in its entirety,as follows: Obligations with Respect to Confidential Information.Each party agrees: (a)that it will not disclose to any third party,or use for the benefit of any third party,any Confidential Information disclosed to it by the other party except as expressly permitted by this Agreement;and(b)that it will use at least reasonable measures to maintain the confidentiality of Confidential Information of the other party in its possession or control but no less than the measures it uses to protect its own confidential information.Either party may disclose Confidential Information of the other party: (i)pursuant to the order or requirement of a court,administrative or regulatory agency,or other governmental body,provided that the receiving party,if feasible and/or legally permitted to do so,gives reasonable notice to the disclosing party to allow the disclosing party to contest such order or requirement;(ii)to the parties'agents,representatives,subcontractors or service providers who have a need to know such information provided that such party shall be under obligations of confidentiality at least as restrictive as those contained in this Agreement;or(iii)pursuant to a Florida public records request,provided that the Client gives notice to Smarsh in a reasonable amount of time to allow Smarsh the opportunity to seek a protective order preventing such disclosure.Each party will promptly notify the other party in writing upon becoming aware of any unauthorized use or disclosure of the other party's Confidential Information. 8) Replace Section 13.1 in its entirety,as follows: Client Indemnification.To the extent permitted by Section 768.28 Florida Statutes,and without in any manner waiving its rights to sovereign immunity or increasing the limits of liability thereunder,Client will defend,indemnify and hold harmless Smarsh,its officers,directors,employees and agents,from and against all claims,losses,damages,liabilities and expenses (including fines,penalties,and reasonable attorneys'fees),arising from or related to the content of Client Data and Client's breach of the Service Specific Terms or Sections 4.2,4.3,4.4,4.5,or 15.1 of this Agreement.Smarsh will(a)provide Client with prompt written notice upon becoming aware of any such claim;except that Client will not be relieved of its obligation for indemnification if Smarsh fails to provide such notice unless Client is actually prejudiced in defending a claim due to Smarsh's failure to provide notice in accordance with this Section 13.1(a);(b)allow Client sole and exclusive control over the defense and settlement of any such claim;and (c)if requested by Client,and at Client's expense,reasonably cooperate with the defense of such claim 9) Replace Section 15.4 in its entirety,as follows: Governing Law.This Agreement will be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict/choice of law principles.Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in,in the State of Florida,and the parties hereby irrevocably consent to the personal jurisdiction and venue therein. 10) Replace Section 15.9 in its entirety,as follows: Entire Agreement;Electronic Signatures.This Agreement is the entire agreement between the parties with respect to its subject matter,and supersedes any prior or contemporaneous agreements,negotiations,and communications,whether written or oral,regarding such subject matter.Smarsh expressly rejects all terms contained in Client's purchase order documents,or in electronic communications between the parties,and such terms form no part of this Agreement.The parties agree that electronic signatures,whether digital or encrypted,give rise to a valid and enforceable agreement.This Agreement may only be modified,or any rights under it waived,by a written document executed by both parties. 11) Delete Section 16,concerning alternative jurisdiction,in its entirety. US: +1 (866)762-7741 UK: 144(0)800-04 -8612 www.siniarsh.com age 6 of 6