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10/19/2022 Grant Application 5ZIN& Rr 11 COU .\� rt Kevin Madok, CPA unty ........ . Clerk of the Circuit Court& Comptroller Monroe Co , Florida c DATE: September 19, 2023 TO: Julia Todd 911 Databasc Coordinator, MCS( FROM: Paniela G. I lancoc*c 1 SUMECT: June 21" BOCC Meeting Tlie follming two, fully executed, (locunicnts liave been a(l(lc(l to the record: C5 A(l(litionalTernis aii(I Conditions for Rural and State Grant Agn-cenient No. 522- 23-0 1-tO, a State ofFlon(la c!)I I Boar(I Grant for 911 Call Haii(lluig System Replacement for the Nlonroc County Slicrill's Office, wliicli was approve(l at the ()ctober 19, 2022 regular niecting. C23 A(WilionalTernis aii(I Conditions for Rural an(I State Grant Agreement No. 522- 23-0 1-t 1, witli the Florl(la Department ol'Managenient Services. Tliis agreement is a post-approval Grant Agreement required by tlic Floni(la 0 11 Boar(l. Slioul(I you liave any questions please Feel free to contact nic at (305) 292-3550. cc: Iaura NN'litte Counly Ationicy Filialice File KEY WEST MARATHON PLANTATION KEY 500 Whitehead Street 3117 Overseas Highway 88770 Overseas Highway Key West, Florida 3300 Marathon, Florida 3300 Plantation Key, Florida 33070 GV�S COURTq c o: A Kevin Madok, CPA - �o ........ � Clerk of the Circuit Court& Comptroller Monroe County, Florida �z cooN DATE: October 26, 2022 TO: Patrick McCullall General Counsel, MCSO Michelle Quad Executive Assistant FROM: Liz Yongue, Deputy Clerk SUBJECT: October 19th BOCC Meeting Attached is an electronic copy of the following itein for your handling: N1 Grant Application to the State of Florida e911 Board Fall Grant Progrann 2022 to purchase a new 911 On-Premise GEO-Diverse Intrado Telephone System that will replace the existing 911 Telephone equipment at all 4 PSAPS nn Monroe County. It replaces the aging 8-year old,Viper 5.5 Legacy system that nnls on Windows 7,is reaching end of life and will be unsupported ill the near future. Should you have any questions please feel free to contact me at (305) 292-3550. cc: Cotulty Attorney_ Finance File KEY WEST MARATHON PLANTATION KEY 500 Whitehead Street 3117 Overseas Highway 88770 Overseas Highway Key West, Florida 33040 Marathon, Florida 33050 Plantation Key, Florida 33070 CIR. . I A. RAAWY, $HFRIFF MONROE COUNTY 911 GRANT APPLICATION FOR FALL GRANT PROGRAM 2022 k'xiV�.__..,_..w,.�«�W.,...�„ .... @�'U�°7��!W 4.h „D,'9 MONROE COUNTY 91.1. GRANT APPLICATION INDEX 1. MONROE (.,'OIIUN"rY GRANI."APPLICATION 2. SCOPE OF WORK—Attachment 1 3. MrAILED COSTBREAKDOWN--.11ARDWARE-Affackiment 2 .4. PROPOSED PROJE(,"'I' P[,.AN-�A-tt-achment 3 5. PROPOSK11) PAYMENT Mll,,ESTONES SCHEDULE-Attachment 4 6. Bt..JDGE4,r 11REPORT-Attachruent 5 7. FORM 6..A..AN.NU.AL REPORT-7Attachment 6 8. INTRADO NO BID.I.XWER Attachment 7 9. CONVI&RGE ONE NO BID Id. "TT ER-Attachment 8 Il llilicatiii n County, group MON R E of counties or region Total AmountRequested: $726,393.00 Project Title. On-Premise eo-Diverse Viper 7 Project 1 Board of County, group of counties or L"DAVID RIICE, MAYOR rein Commissioners Chair: Mailing dress: 9400 Overseas Hwy .........._........_... _. Suite 210, Marathon Airp in City: Marathon _ .r State: Florida Zip 30 Phone: ( 2 9- 000 � Fax: Email Address: is4i�nroecountymfl.gov 2m County, group of counties LAURA WHITE or region 11 Coordinator: Mailing Address: 2945 () us as i y City: M"a-rathon State: Ioii iri °sill Phone: 30 .. ._ 89 _.... ax: i05 t.�� _ ....,.___...._ . ._. I i�tD .ft Email Address- WNtx@key so net 1 Federal Tax ID Number: 5 - 0004 3 Application aired iin tructioru ffor 9il Grant Programs, ireviised July 2021 Form 3 , incorporated by reference in Fla.Adrnn. Code R.60IFFI.-S.003 911 Grant Programs 15 4w County, group of counties or region fact information -...N--um-berof PS_AP's- __-____---_-_ __ 74 Number of Call-taking Positions per PS AP MCSO-8;KWPD-6;ORPS-2,- PK- 8 PP( ) in which grant funding will apply. a. Financial Information L What are the current annual costs for your 911 system (circuits, customer records hardware and software, etc.) not including maintenance? $104,923.32 is What are the current annual costs for maintenance of items included in 1? $73,496.65 iii. Total amount of 911 fee revenue received in the preceding year. $471,869.53 iv. Total amount of county, group of counties or region carry-forward funding retained in the preceding year. $0 v. Current total amount of county, group of counties or region carry forward funding? $0 A. Two-year maximum calculated amount for applied carry forward funding, $0 ii® Minimum calculated amount for applied carry forward funding (Calculation (Subtract the amount in 5 from the amount in 6). $0 viii. Insert in Budget Report as "carry forward funds applied' $0 Application and instructions for 911 Grant Programs, revised July 2021 W Form 3A,incorporated by reference in Fla. Admin. Code R. 6OFFl-5.003 911 Grant Programs 16 5. Describe your county, group of counties or region's existing 911 system. Include specific information on existing system equipment upgrades and when the installation of this equipment was completed. Please include the PSAP(s) that the grant will be implemented at to include the type of PSAP(s), primary system, and number of position seats. Monroe County's existing system is an 8 year old Legacy, Intrado VIPER, Power 911, Version 5.5. The system upgrade was completed in 2014, Monroe County currently has 4 PS PS; 2 PRIMARY, I Secondary and 1 Backup Center. In 2014, both Primaries and one secondary were upgraded with a new VIPER, Version 5.5, Power 911, 5.5 SPL Telephone System for call taking. The Backup center was built in 2014 and a V.O,W, was purchased and has been in use since 2014 for training and emergencies, The new system will support 24 positions in MCSO (8)-Primary, KWPD-Primary (6), OR-Secondary (2) and PK-Secondary(8). The current and new VIPER equipment is and will be maintained by ATT. 6. Describe the scope of work for the proposed project including any goal(s) and objectives. Include the tasks to be performed as part of the project. Provide scope of or in quantifiable units of deliverables that shall be received and accepted. For each deliverable specify the required minimum level of service to be performed and the criteria for evaluating the successful completion of each deliverable. For any scope of work that includes milestones, please describe in detail at deliverables are expected to be provided in each milestone. Proposed projecc- To replace existing, aging, 8 year old,Legacy,VIPER 5.5 telephone system with an On-premise Geo-Diverse, Viper 7—Two Nodes, call handling solution that is Next Gen,NENA i3 compliant- A copy of the AT&T Scope of Work is attached and incorporated by reference to this grant application package as Attachment 1. ProRosed Pro*ect Milestones. Contract signed: September 2022 PO's released: October 2022 PUTT Orders Issued: November 2022 Project Management Kick-off meeting: 1/16/2023 ATT Schedule and execute site survey: 1/23/23 - 2/2/23 Order AVPN Circuits: 1/16/23 Install AVPN Circuits (estimates): 2/24/23 - 3/10/23 Shipment of VIPER Equipment: 2/l/23 -2/3/23 Installation of Viper Equipment: 2/7/23 -4/21/23 CCS Training: 4/17/23 -4/25/23 Admin Training: 5/8/23 - 5/19/23 VIPER Training: 5/8/23 - 5/19/23 Cutover to VIPER: 6/6/23 - 6/25/23 Testing.Post-Cut: 6/25/23-7/25/223 Customer Survey/Acceptance: 7/26/23 - 7/29/23 Application and instructions for 911 Grant Programs,revised July 2021 W Form 3A, incorporated by reference in Fla.Admin.Code R. 60FF1-5M3 911 Grant Programs 17 Transition to Lifecycle: 8/1/23- 8/2/23 7. Justification of the need for the proposed project. Provide detailed information on the existing system'slcomponent's is needs replacement. Document the condition with details tojustify any system with an expected lifespan of less than I year. Each component on the system, (memory, hardware (size of drives) updates of software andlor replacement versions needed, standalone equipment and additional upgrades include UPS in the requests. The existing system is currently 8 years old and reaching end of life. The replacement of the existing legacy Viper Telephone System is important because it is an aging system, operating on Windows 7 and will be unsupported by the service provider for repair and maintenance in the near future. In addition, this project would bring our equipment into Next Gen NENA 6 compliance. 8. Describe why your county, group of counties or region will not be able to complete this project without this grant funding. Monroe County is requesting state grant funds due to the county's limited available funding. The loss of substantial income from the decrease in the 911 fee to (.40) forty cents, has over time, significantly diminished our income and affected the county's ability to purchase the necessary 911 equipment to provide the Next Gen 911 service that our residents and visitors expect and deserve. Because of the decrease, Monroe County does not have any available Carry Forward Funds to offset the overall system costs. This grant program is our best hope to improve and upgrade our equipment in a timely manner. 9. Describe the required steps with an anticipated time schedule with procurement and payment milestones and a total project completion date. Pr ect MaR LrnenLM!estones� Contract Signage TBD Project Kick-Off 1/16/2023 Shipment of VIPER Equipment 2/01/2023-2/3/2023 VIPER Equipment Installation 2/7/2023 -4/17/2023 VIPER Training 5/8/2023-6/25/2023 Cutover to Viper 6/6/2023-6/25/2023 Post-cut Testing 6/25/2023 -7/25/2023 Customer Acceptance 7/26/2023-7/29/2023 Completion 8/1/2023-8/2/2023 A copy of the Proposed Project Plan is attached and incorporated by reference to this grant application package as Attachment 4. Application and instructions for 911 Grant Programs,revised July 2021 W Form 3A, incorporated by reference in Fla.Admin.Code R. 6OFFI-5403 911 Grant Programs 18 _RpyrM rLt MLIestones �L _I'--.-- Contract Signature 10% $72, 639.20 Delivery of Viper Equipment 20% $145,278.40 First Use 20% $145, 278.40 Customer Acceptance 50% $363,19T00 A copy of the Proposed Payment Milestones Schedule is attached and incorporated by reference to this grant application package as Attachment 5. 10. If applicable, sole source justification must meet the state procurement guidelines and chapter 287.057 (3)(c), F.S. AT&T, current equipment vendor and provider since 2009, is the only vendor that has certified E911 Field Engineering support technicians in Monroe County, They provide support services to maintain the equipment located at all of our PSAP'S and meet the required SLA for support and services. The proposal used for the budget report and this grant is from our current service provider, AT&T. Two other vendor's were contacted for bid but declined. A copy of their No Bid reply letters are attached. a. A No Bid letter from Intrado is included with this Grant Application. Intrado does not have any certified technicians available in Monroe County, Florida, to provide requested support services to maintain the equipment and meet the required SLA for support. A copy of the Intrado No Bid Letter is attached and incorporated by reference to this grant application package as Attachment 7. b. A No Bid letter from Converge One is included with this Grant Application. Converge One does not have any E911 Field Engineering Coverage Technicians in Monroe County, Florida, to provide acceptable SLA Coverage and response times. A copy of the Converge One No Bid Letter is attached and incorporated by reference to this grant application package as Attachment 8. 11, If applicable, please include your previous service dates for any maintenance or support services. 2009- Current Support and Maintenance for the 911 Viper System is provided by AT&T. AT&T has been the 911 Viper Service provider in Monroe County since installation in 2009. Application and instructions for 911 Grant Programs, revised July 2021 W Form 3A, incorporated by reference in Fla.Admin. Code R. 6OFFI-5.003 911 Grant Programs 19 12. Please submit the Budget Report. Budget Report for Monroe County is attached and incorporated by reference to this grant application package as Attachment 5. A detailed cost breakdown of the Geo-Diverse Viper 7 is attached to the Budget Report as Attachment 2. 13.Assurances ACCEPTANCE OF TERMS AND CONDITIONS: The grantee accepts all grant terms and conditions. Grantee understands that grants are contingent upon the availability of funds. DISCLAIMER: The grantee certifies that the facts and information contained in this application and any attached documents are true and correct. A violation of this requirement may result in revocation of the grant and return of all grant funds and interest accrued (if any), pursuant to the E911 Board authority and any other remedy provided by law. NOTIFICATION OF AWARDS: The grantee understands and accepts that the notice of award will be advertised on the Florida E911 website. MAINTENANCE OF IMPROVEMENT AND EXPANSION: The grantee agrees that any improvement, expansion or other effect brought about in whole or part by grant funds will be maintained. No substantial changes or departures from the original proposal shall be permitted unless the E911 Board gives prior written authorization. Any unauthorized change will necessitate the return of grant funds, and accrued interest(if any)to the E911 Board. The county, group of counties or region certifies that all applicable county, group of counties or region procurement rules/procedures has been met. Failure to utilize grant funds as represented may jeopardize eligibility to be considered for future funding. J 14.Authority ", �• I hereby affirm my authority and responsibility for the use of funds requested:: _ r; UIICI Jzaz2`Ei 'ss ,SIGNATURE-CHAI , BOARD OF COUNTY COMMISSIONERS -DATE n•., OR COUNTY MANGER ' rn ted iny � �� Mayor David Rice >t nted Name DlgltaIIyslgnedbyJamesD.Molenaar ''4 n-e.-s:,-.A \ =ATTEST: KEVIN MADOK, CLERKU.,.\\ James D. MolenaarDate:2022.100408:27:44-04'00' i ?' Approved as to Form and Legal Sufficiency :�% _z,- James D. Molenaar �, a Asst. County Attorney ---. ..,— As Deputy CI k il MONROE COUNTY ATTORNEY'S OFFICE Application and instructions for 911 Grant Programs,revised July 2021 W Form 3A, incorporated by reference In Fla.Admin.Code R.6OFF1-5.003 911 Grant Programs 20 i ATTACHMENT 1 Scope of Work Mortroe County, FILL, far A"I"W/Intrado Viper CIAE On-Prerridse August 15, 2022 Jennifer Downs 601-826-8116 AT&T Public Safety Solutions Mario Ruiz 954-806-2467 AT&T Public Safety Solutions AT&T Proposal Validity Period—The Information and pricing contained In this proposal is valid for a period of ninety(90)days from the date written on the proposal cover page unless rescinded or extended In writing by AT&T.Terms and Conditions—This proposal Is conditioned upon negotiation and execution by the partles of a written agreement containing mutually acceptable terms and conditions.Proposal Pricing—Pricing proposed herein is based upon the specific product/service mix and locations outlined in this proposal,and Is subject to the standard terms and conditions of AT&T unless otherwise stated herein.Any changes or variations in AT&T standard terms and conditions and the products,length of term,services,locations,and/ordesigin described herein may result in different pricing.Providers of Service—Subsidiaries and affiliates of AT&T Int.provide products and services Linder the AT&T brand.Where required,an AT&T Affiliate authorized by the appropriate regulatory authority will be the service provider.Copyright Notice and Statement of Confiderriblailty—O 2019 AT&T Intellectual Property.All rights reserved.AT&T,the AT&T logo,and all other AT&T marks contained herein am trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.All other marks contained herein are the property oftheir respective owners.The contents of this document are unpublished,proprietary,and confidential and may not be copied,disclosed,or used,in whole or In part, without the express written permission of AT&T Intellectual Property or affiliated companies,except to the extent required by law and insofar as Is reasonably necessary In orderto review and evaluate the information contained herein. Monroe County, FL- VIPER CPE Scope of Work q t ble of Contents Scopeof Work .....................................................................................................................3 Introduction............................................................................................................. ProjectOverview.....................................................................................................3 Scopeof Services.....................................................................................................4 ProjectTime Frame .............................................................................................................5 AT&T Responsibilities.......................................................................................................... ProjectManagement...............................................................................................E SolutionDesign........................................................................................................7 SiteSurvey............................................,.......,..........................................................7 Installation...............................................................................................................7 Testand Turn-up .....................................................................................................8 AT&T 9-1-1 Resolution Center Support................................................................... Customer Responsibilities.................................................................................................10 Site Preparation Delays .........................................................................................13 Customer Site Not Ready.......................................................................................13 What to Expect Durin the Site Visit.....................................................................13 Project Governance........................................................................................................... 14 Change Control Process.,..... ........... ....._.................__........ ................... ....14 Approval and Acceptance....... ......__..... .................-..............._........ ........ -_..1 AcceptanceCriteria ...............................................................................................14 ProjectContacts..........._.... .............................. ........ ............................. ....16 Assumptions ......................................................................................................................17 Pricing Terms and Conditions.................................................................................................... 18 Maintenance and Warranty Information..........................................................................19 AT&T Maintenance................................................................................................19 Warranty Information ...........................................................................................20 APPENDIX A: SITE ACCEPTANCE F® ............................................................................22 APPENDIX R: CHANGE EQU ST FORM.............................................................................2 APPENDIX C: EQUIPMENT ORDER LIST......__........ ....... ........ ............— 24 APPENDIX D: NETWORK DIAGRAM .................................................................................. 25 APPENDIX E: SITE LIST......... ....._..... ................ ..........__...__... .................. ....._.26 APPENDIX F: AT&T DESIGNATED HOLIDAYS......................................................................27 CustomerAc n le gement............................................................................................2 Page Z AT&T Proprietary and Confidential.The information contained herein Is for use 1)by authorized persons only,not for general distribution,and ill in accordance with the applicable AT&T Master Agreement or Von-Disclosure Agreement. 0 Monroe County, FL-VIPER CPE .-Scope of Work .......... ''......................... .......... ................... .............. .................................. .... ....... Scope of Work Introduction This Scope of Work ("SOW") is attached tothe Addendum and made a part thereof upon execution. The Parties to this Scope of Work ("SOW") are AT&T Corp. ("AT&T) and Monroe County, Florida ("Customer"), Services and/or Equipment not specifically provided for hereunder are outside the scope of this SOW. Change Control will be processed by the Parties pursuant to Change Control Process described in this SOW, Project Overview Solution Summary AT&T issues this Statement of Work (SOW)to implement Intrado/VIPER On-Premise Geo- Diverse Call Handling Solution with Power 911. Intrado's emergency response systems are designed to natively support emergency call handling to meet the specific needs of emergency service providers and are engineered for high performance computing (HPQ and public safety grade environments. The system's modular design supports an array of design options that can be customized to provide enhanced fault tolerance and geographic diversity to meet the operational needs of each customer. Based on the non-proprietary Session Initiation Protocol (SIP)the system's IP based architecture accommodates next generation NENA 3 and Text Messaging capabilities. Information is presented and processed through our highly intuitive and custornizable, Graphical User Interface that can be tailored to accommodate every agent role and preference. Intrado's emergency response systems provide an end-to-end IP solution with no signal conversion between the VIPER" (Voice over IP for Emergency Response) host and the Power 911" call handling positions. Based on an architecture that relies solely on IP connectivity, the VIPER is ideally suited to support remote solutions and geographically distributed architectures. Connectivity between sites is simplified and can be supported with a single data connection without any loss in functionality. The systems are highly scalable and are designed to support Multi-Agency]Multi-JurisdictionaI operations. The modular design supports an array of design options that can be tailored to meet the operational needs of each customer. As an end-to-end IP platform, VIPER and Power 911 are ideally suited to support the migration of PSAPs to Next Generation systems and services as the NENA i3 standards evolve. Page 3 AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe County, FIL-VIPER CPE Scope of Work .......................................,................................ .........___ Ail system telephony information is captured on the Power911 Configuration Forms. AT&T will review these forms with the customer. Customer will complete them indicating any changes from the current design. This PPS . Config includes such things as screen layout, button labeling, line configuration, incoming&outgoing line information, Agency transfer® Agent login, and so forth. The Power911 telephony configuration data will also be used to program the VIPER telephone system. Queue buttons will need to be setup for 911, Ad in, and Agency Inbound. Scope of Services This project will replace the existing VIPER Solution with twenty-four(24) positions on the on- premise geo-diverse VIPER solution, six (6) positions with two (2)VPN laptops in Marathon as Host A, six (6) positions in Key West PD as Host B,two (2) remote positions in Ocean Reef, and six(6) remote positions with two (2) VP N laptops at Plantation Key. This system will be a VIPER multi-node on-premise configuration to process call handling transactions. All PSAPs will include, Ma Flex 911, Power Metrics, TXT2 911 and provide ANI/ALI, TDD capability and short-term IRR (instant Recall Recorder). Project Scope Includes Logging Recorders will have the ability to record analog by position, analog administrative lines, and IP recording at the CHE position level. Monroe County will contact their Logging Recorder vendor to verify what is included with this contract. Admin lines currently terminated on the VIPER AIM modules, appearing on PS AP positions will remain. Ohl CAD Data spills will remain in place locally at each PSAP as needed. All positions will be equipped with a headset jack that will allow for 9-1-1 or Radio communication through a common headset. If required AT&T will install new CAT6 cabling to each workstation. The existing"Viper on Wheels" will remain in place at the EOC facility and will remain functional utilizing the existing CAMA trunks, 9-1-1 traffic from the CAMA can be re-routed to this system in the event of an outage. Mapping uploads will be performed on a regular basis to MapFlex. Time will be provided by the Netclock provided by customer. Customer CHE must be completely isolated from other IP networks, Uplinks to AT&T routers must be Ethernet patch cables. Uplinks to AT&T routers must be set to 100Mbps/fulI duplex. AT&T will provide completed config forms to INTRADO no later than four(4)weeks prior to installation. If AT&T is not provided all the required information, the project maybe delayed, and additional charges may result. Page 4 AT&T Proprietary and Confidential.The information contained herein is for use 1)by authorized persons only,not for general distribution,and Ili in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe County, L.VIPER CPE - Scope of Work ................ ............. ........... The following are outside the scope of this Statement of Work and project scope, to include, but not limited to: * Logging Recorder professional services or other cost, * Dual entrance facility cost. I) 1"I[rne Fr rojectame Estimated Start Date: <<ASAP>> Estimate End Date: TBD Start and End dates may vary without any responsibility of AT&T caused by certain circumstances which may include, but are not limited to the following: * Customer has circuits that must be installed prior to or in conjunction with Equipment, * Delays caused by AT&T's suppliers and/or subcontractors or Customer suppliers and/or subcontractors. A, Customer not fulfilling their obligations as outlined in the Customer Responsibilities section of this SOW. 0 AT&T not fulfilling their obligations outlined in this SOW. Final confirmation of the Project schedule will occur once all lead times for Equipment and resources are secured. Customer-requested expedited scheduling for the Project may incur additional fees and charges. ..................... ............... Page 5 AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe County, FL.-VIPER CPE - Scope of Work ................-............ ............-......................................... AT&T Responsibilities AT&T will be responsible for executing the following activities. Activities not expressly included in this SOW are outside the scope of this project and will be addressed as a Change Order to this SOW or as a new project. Project Management In support of the Services for this Project, AT&T shall assign a designated AT&T Project Manager from the AT&T Global Project Management organization. The AT&T Project Manager will be responsible for AT&T Customer PSAP integration project planning. Throughout the process of implementing the service, AT&T Project Management will collaborate with Intrado Safety Services to participate in on-going Customer PSAP implementations. The AT&T Project Manager's responsibilities are as follows: L Oversees the integration of a PSAP or PSAPs onto AT&T/Intrado's VIPER CHE. 2. Hosts weekly customer project meetings to include Intrado's Project Manager (Project kickoff, ongoing, etc.), from which weekly updated project schedules will be provided to all parties. 3. Works with Intrado to create the Project Plan for PSAP integration, 4. Works with Monroe Co Sheriffs Office 911 Coordinator or designee to address all project tasks. 5.. Track and verify network to the PSAP for the CHE. 6. Works with Monroe Co Sheriff's Office 911 Coordinator or designee and applicable supporting vendors (CAD, Recorder, etc.) to ensure PSAP integration. 7. Schedule AT&T Technical Field Services installation of equipment at PSAPs. 8. Works with Intrado to schedule Intrado Technical Field Technicians for install of equipment at PSAPs. 9. Coordinates and schedules pre-cutover testing with all stakeholders, 10. Coordinates and schedules with Intrado CCS Training, Administrator Training and User Training. 11. Coordinates, schedules, and manages PSAP cutover(s). 12. Coordinates and tracks post cutover system acceptance until all associated criteria as defined in this SOW are met 13. or and track Post cutover issues, ............ ....... ..................... . ............ -—---- Page 6 AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe County, FL- VIPER CPE - Scope of or .......... ............. ............. ............................................. Solution Design A Pre-planning and/or Call Flow Session will be convened with the Customer to discover and share relative information concerning the Project before the work is started. Information discovered during this session will be used during the configuration and testing portions oft e Project. During the Pre-planning and/or Call Flow Session,AT&T and the Customer SPOC will review the following items in preparation for the Project: * Site Review-The Customer Sites will be reviewed, emphasizing equipment location and power requirements, potential data backup facilities, and cut-over requirements set forth by the Customer. * Current Network Design -The current network infrastructure and IP addressing scheme will be reviewed for compatibility with the planned system implementation and adjusted or changed if deemed necessary. Site Survey: AT&T Technicians will conduct an on-site site survey of the PSAP and/or Host location to confirm that site criteria are met and note those which are not and will therefore require re mediation. Participation will consist of AT&T TSC, PM, SC, SSIM TECHS, Laura its and other Monroe County representatives, AT&T will provide Monroe County Sheriffs Office a written copy oft e recommended Physical and Electrical Requirements. items to be confirmed during this site survey include but are not limited to: 0 Backroom & Dispatch: space and climate control requirements. 0 Power and Environmental requirements, 0 Structured cable runs (LAN connections from backroom to 911 Operator positions). a Proper grounding available. 0 Proper backboard space available as applicable. 10 Adequate dedicated power sources for the backroom and workstations. Installation AT&T will manage the following installation activities: 1. Provide Customer all power and environmental requirements for all Equipment in advance of installation, ............... ............... Page 7 AT&T Proprietary and Confidential;The information contained herein is for use 1)by authorized persons only,not for general distribution,and H)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe County, PE.-VIPER CPE Scope of Work . Confirm with Customer that any site readiness tasks have been completed and the required circuits are provisioned and operational. . Verify network and system configuration with Customer SPOC prior to -site installation. 4. Coordinate with the shipping company o be able to provide the exact datet e equipment ill arrive with at least 24 hours' notice tot e AT&T Project Manager. 5. Unpack, inventory, and inspect AT&T provided Equipment at the Customer installation Site. . Install/rack mount and connect the Equipment into AT&T provided racks or the Customer's existing racks and/or wallboards. Customer must ensure appropriate Equipment racks are located at the agreed pon demarcation points. 7. Provide remote technical support for the AT&T ors-site engineer and/or technician urin the installation, migration, cutover, and implementation testing. 8. Configure a install all Equipment listed in Appendix C at CustomerSite(s) as described in the Project Overview section oft is SOW. . Troubleshoot and replace hardware failures of new Equipment relating tot e installation/ upgrade oft e AT&T provided product. 10. Gatherfinal equipment configurations, serial numbers, drawing ark-ups, and other"as- built" records in printed andelectrical format to forward to on-going support teams( - - Resolution Center, Global Network Operations center, etc.) and tote Monroe County Sheriff's is . 1.AT&T technicians and the INTRADO technician will install the workstations and the new monitors (customer provided) at each oft e twenty-four ( ) 911 call-taking positions. Test and Turn-up AT&T in concert i Customer will manage all aspects of the testing and cutover (Test and Turn-Up)functions applicable to the PSAP. Part of the pest and Turn-Turn-Up process will be meeting the agreed upon PSAP acceptance criteria detailed in this Scope of Work. AT&T 9-1-1 Resolution Center Support The AT&T 9-1-1 Resolution Center is the single point of contact r the Customer a ill manage 9-1-1 Solutions related troubles.This will be accomplished by working with AT&T partner centers as well as with solutions partners that maintain elements orequipment critical o the delivery of 9-1-1 calls or location information. The AT&T 911 ResolutionCenter can reached 24 hours a day, 7 days a week, and 365 days a year at . Page 8 AT&T ProprietarV and Confidential.,The information contained herein is for use i}by authorized persons only,not for general distribution,and ilb in accordance with the applicable AT&T Master Agreement or Non-Disclosure Agreement. """ Monroe County, FLVIPER CPE -Scope of Work ....................................................................... .................. The AT&T 9-1-1 Resolution Center is responsible for coordinating resources to ensure the timely resolution and quick restoration of -1-1 services as specified in the Agreement. t includes equipment/software located at the PSAP. In those instances where 9-1-1 service cannot be restored in a timely fashion,the AT&T 9-1-1 Resolution Center will coordinate contingency/reroute ins with the Customer, to ensure 9-1-1 calls complete rtner Public Safety Agency or backup facility, Where required and appropriate,the AT&T -1- esolu ion Center and the Customer will coordinate resource efforts and exchange necessary information, configurations, and reports to expedite issue resolutions. The AT&T -1-1 Resolution Center will investigate - -1 impact associated withplanned maintenance events initiated by AT&T as well as with solutions partners and coordinate contingency options with the Customer. The AT&T -1-1 Resolution Center has pre-established relationships with other AT&T Vendor partners to create an end-to-end solution for proactively monitoring networkelements an customer premises equipment critical to providing -1-1 service tot e Customer. Page 9 AT&T Proprietary and Confidential:The information contained herein is for use I)by authorized persons only,not for general distribution,and ii in accordance with the applicable AT&T Master P Y, g } PP Agreement or Non-Disclosure Agreement. Monroe County, FL-VIPER CPE -Scope of or ........................... ....................................._........... Customer Responsibilities For AT&T to successfully implement the activities outlined within this SOW, the Customer is responsible for providing the following to ensure the Project is completed on time and within financial limitations: 1. Provide a Customer Project Manager and contact information, This is the Customer's Single Point of Contact ("SPOC") and shall act as the primary interface for the AT&T Project Manager.This individual shall have decision-making authority regarding day-to-day management of the project, This individual shall also be responsible for defining any additional Customer requirements, ensuring Site readiness, and implementing any adds, changes or deletions in Equipment and/or facilities for each Site prior to installation oft e proposed solution. Customer will promptly notify AT&T if it changes the designated SPOC. 2. Designate a technical point-of-contact that has detailed knowledge of the Customer's network as well as policies utilized, 1 Monroe County may need to transfer their 911 calls to another PSAP for as long as needed to accommodate various contractors and vendors needing to work in the dispatch room and wiring closet. 4. Ensure that AT&T's request for information or documentation needed for this project is delivered within the agreed upon timeframe, 5. Provide input as necessary to AT&T for the development of the VIPER CHE solutions ecific forms, spreadsheets, or templates. AT&T will provide forms, spreadsheets, or templates for Customer to fill out with requirements so that solution may be properly configured. o Some examples of information that AT&T will work with the customer to gather would be items such as: 1B Customer contact information. a PS AP locations, equipment installed, software releases, etc, * Listing of wireline/wireline ESNs, Admin #s,trunk counts, ALI Info, Star/Pound codes, route lists, etc. * Confirmation of serving offices & connectivity from other service providers. 6. Provide authorized personnel on-site during Equipment installation, Test and Turn-up, 7. Keep AT&T informed of any information or changes, which may affect AT&rs performance of Services or require a change request in the scope. 8. For each Site to be deployed, provide local site contact name,telephone number, address, and email for both a primary and backup local site contact.This is to facilitate local scheduling issues, Equipment delivery confirmation, and other Site-specific details. These individuals are accountable to provide any special Site access clearance, escort, safety training or information required. The local site contact shall interface with other ................ ........................... Page 10 AT&T Proprietary and Confidential:The information contained herein is for use,1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe County, FL-VIPER CPE -Scope of Work .......................,................... ............................................... ........................... ............ organizations as required. This information is to be provided to the AT&T Project Manager for each Site. 9. Provide a signature sign-off(see Site Acceptance For Appendix A) as concurrence of Site completion for each Site where AT&T has provided Services under this SOW. 10. Provide a list of users,security levels and access privileges. Define the system administration, security policies and any other special requirements to be implemented in the system. 11.Asspecified for each Site, ensure that proper environmental conditions specified by product manufacturer are in place.This includes but is not limited to adequate power and grounding. AT&T shall not proceed with the Equipment installation until Customer has made such modifications and changes as required. c General Facility Requirements 11 Secured storage for AT&T-supplied equipment shipped to the Customer Facility for storage prior to installation. * Safe, locked, and limited access to the equipment room, including adequate security to prevent the of computer equipment. * The necessary consent from the landlord, the building owner, the mortgager, and/or any other third parties having an interest in the installation site,to install the system and to assist in obtaining any other necessary approvals and permits for same. to Access to current computers and related technology,telecommunications equipment, and any other services and materials that may be reasonably necessary for installation. 24 x 7 access for problem isolation. * Equipment Room Requirements * Equipment room floor must be capable of supporting 104 pounds per square foot. * Equipment room must be dry, clean, and well ventilated. * Equipment room must be well lit, easily accessible, and free from excess vibrations. * Identification of space where the equipment rack will be located so that it does not receive consistent building traffic. * Power The Customer is responsible for providing power, ground, and environmental controls for the Equipment to be installed in the equipment room, as follows: Two (2) dedicated 110 volt/20-amp power feeds are required with A & B feed (separate power source) and receptacle plug type NE MA L520R twist lock. Page 11 AT&T Proprietary and Confidential;The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master Agreement or Non-Disclosure Agreement. 0 AT&T Monroe County, FL-VIPER CPE Scope of Work ................ Any metallic component that is part of the Customer PSA P infrastructure (such assquipment, racks, ladder racks, enclosures, cable trays, etc.) must be bonded tote grounding system. If a facility-based UPS is available, it can be used—if it is sized appropriately to account fora diional amperage requirements tothe Service. ra HVAC * The facility will have adequate HVAC controls, monitoring, and redundancy. * Cooling for maximum heat output under full load is 4,000 BTU/hour. * HVAC systems must maintain constant dry bulb temperature between 68*- 7 ° Fahrenheit. Relative humidity between 40%and 55%. Surge/lightning protection. 12. Facilitate the Interface with Customer's equipment vendors during the installation and testing to make network changes required to make the equipment &services operational. For example: engage Voice Recorder or Radio vendor as needed. 13.Assume responsibility fort a condition and/or readiness of inside facility Cable Plant or its ability to transport or sustain proper electrical and optical data signals as required by the operational specification requirements for the Equipment. Verify all necessary cabling, power, and grounding is delivered and installed prior to the installation date. 14. Update the configurations of those devices and sites that are not identified in this SOW that must communicate to the Equipment deployed as part oft e Services provided in this SOW, AT&T will work with Monroe County Sheriffs Office to ensure proper connectivity in addition to installing and verifying the operation of all equipment not provided by AT&T. 15. Interface with Customer's network vendors during the installation and testing to make network changes required to make the at network operational. For example: order, install and test all non-AT&T data and voice circuits prior tot a installation date. 16. Provide remote access to the Customer network via VP N for Power Metrics. 17.Assume sole responsibility for all existing data files and/or file structures, their storage, backup, and recoverability. 18. Provide all cabling required connecting downstream local area network devices tothe Equipment. The Customer is required to provide a safe work environment and ensure that all Customer Responsibilities have been met or will be completed by the agreed upon date. The Customer must be prepared and have appropriate staff designated to test and accept service on mutually agreeable due dates. . .. .......................................... .................................................................................................................... ....................... .......... Page 12 AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized persons only,not for general distribution,and H)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe County, FL-VIPER CRE Scope of Work .................... ....... ................ Site Preparation Delays AT&T will negotiate a Project schedule with all parties to enable service completion as close to the Customer's desired date as possible, however, any changes to plans or any delays associated with site preparation can have a corresponding impact to the service delivery date, Customer Site Not Ready The Customer must have their site ready by the negotiated ready date to avoid any delays in providing the requested service, If delays are anticipated,the Customer should contact their AT&T Project Manager(PM) as soon as they are aware of the problem,to allow for or forces to be re-scheduled. What to Expect During the Site Visit To facilitate a successful Site Survey, please review the following recommendations: * On the date of the Site Survey,the SPOC must be on site to assist the AT&T representatives with the Site Survey. * After the Site Survey is completed, it is critical that the SPOC addresses all site requirements in a timely manner. * There are no additional charges based on site survey results. .............. Page 13 AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized persons only,not for general distribution,and 11)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe County, FL-VIPER CPS. Scope of Work Project Governance Change Control Process * AT&T and Customer will manage all changes to this SOW through a written change request process ("Change Control Process"). Either Party must submit change requests to the SOW document in writing via form at Appendix B. * The party requesting the change must submit a written request to the other party and the receiving party shall issue a written response within five (5) business days of the receipt of the request, including whether the receiving party accepts or rejects the request and/or any changes to the Terms and Conditions, pricing, performance schedule, or all. Once agreed, both parties must execute the document. Post Cutover Approval and Acceptance Upon the system operating without a major Malfunction for thirty (30) consecutive days,AT&T shall present the Post- Cutover Site Acceptance Form (Appendix A)to Customer for signature upon completion oft e Service(s), by site or by Project as the Parties may agree. Customer shall have five (5) business days from receipt of the Site Acceptance For to execute it or notify AT&T in writing of its reasons for rejection ("Rejection"). in the event there is no response from Customer within the five (5) business days,the Services shall be deemed Accepted. In the event of a Rejection, AT&T shall address the issue(s) within ten (10) business days of receipt of the Rejection notice and will then resubmit the Site Acceptance Form per the above process. Time to address any quality of service or re-work issue(s) may be extended by mutual consent of the Parties; however minor discrepancies in Installation or implementation shall not serve to delay Acceptance. Pre and Post System Cutover Acceptance Criteria Installation shall be deemed complete when the System is in operating condition (Cut live). Minor omissions not materially affecting System functionality shall be noted and shall be promptly remedied by AT&T shall not postpone acceptance. The System will be deemed accepted and Monroe County will sign an Acceptance Letter, when Monroe County and AT&T agree that the following criteria have been met. Agreement shall not be withheld unreasonably. Post System Cutover Acceptance . ............................................... ........... .......................................... ..................................................... Page 14 AT&T Proprietary and Confidential;The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T master 4=0 Agreement or Non-Disclosure Agreement. Monroe County, FL-VIPER CPE -Scope of Work ...... ...................... ......... -— -- c RELIABILITY-Once the System has been cut over and has been in constant use as the primary source of 911 call processing, for 30 consecutive days without a major Malfunction, it will be formally accepted by the Monroe County Sheriff's Office. "'Malfunction" shall be defined as occurrences during which any system outage or feature of the System fails to operate and such failure to operate causes one or more 9-1-1 calls to go unanswered or causes an unreasonable delay in answering one or more 9-1-1 calls. o if the system has a major Malfunction, the system acceptance clock resets to 0 days and the acceptance period starts over. Pre-Cut over Testing and Acceptance c.,, FEATURES - The System provides all features and capabilities listed in this Scope of Work and in the Agreement. * TRANSMISSION LEVELS-The quality and level of transmission meet published specifications oft e System. * TRUNK SIGNALING -AT&T tests and observation of the AT&T Central Office trunks at the PSAP demonstrate that: * The System seizes and releases trunks without hang-ups, lockups,or unintended disconnects. * Proper signaling of tandem connections that cause both called and calling party to disconnect. * Calls can be transferred via AT&T CAMA to each agency on the transfer list. * CAD INTERFACE-The interface to the CAD system is transmitting ANI/ALI data accurately. * EQUIPMENT INSTALLATION AND GROUNDING -All wiring, grounding, and interface equipment installation has been completed, and is in accordance with industry standards, * SYSTEM ACCESS AND SECURITY LEVELS Each station line has been demon"strata d to provide the defined access and restrictions and,the call- handling application software and client server operating system restricts or allows access according to the agreed criteria. ......................... -—......--- Page 15 AT&T Proprietary and Confidential-The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe County, FL-VIPER CPE - Scope of Work ................ ............. ... ............ o TRAINING—AT&T will present its training program for PSAP call takers to the Monroe County personnel. o DOCUMENTATION -System documentation (AT&T Binder) is complete and on file with Monroe County in hard copy and in electronic. * PRE-ACCEPTANCE PUNCH LIST- All deficiencies noted by the vendor and/or Monroe County have been corrected by the vendor, except for a punch list which Monroe County agrees are only made up of"minor items,"that should not impact acceptance (agreement not to be withheld unreasonably). * POST ACCEPTANCE PUNCH LIST-All deficiencies noted by the vendor and/or Monroe County Sheriffs Office have been corrected by the vendor, except for a punch list which Monroe County Sheriff's Office agrees are only made up of"minor items"that should not impact acceptance (agreement not to be withheld unreasonably). Prviect Contacts Customer: Laura White Monroe County NG 911 Coordinator (305) 289-6035 lwhite@keysso.net Julie Todd Monroe 911 Database Coordinator (305)289-6035 JTodd@keysso.net Tim Gundlach TGRA 911 Consultant 321-704-3153 tgundiachra@gmaii.com AT&T: Esther Martin i Client Solutions Exe 305-582-9541 p.L71(j'38q,�att.corn 4 Mario Ruiz I Client Solutions Exe 954-806-2467 L6ir767,1, @.Datt.corrl Jean Claude Rizk Regional Sales Director 404-769-0612 Jr5503@att.com Jennifer Downs Application Sales Exec 3 601-826-8116 j1d236qC(U.jtEM Rose Roque i Service Consultant 1 214-527-0183 3Ef,.'Zo&att.corn Silvia Diaz Technical Sales Consultant 2 1 561568 3975 Sd5805@att.com Page 16 AT&T Proprietary and Confidential.The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master b AT&T Agreement or Non-Disclosure Agreement. Monroe County, FL-VIPER CPE .Scope of or .................._.......... ..................... ........ .......... Assumptions This SOW, including but not limited to the rates and charges, is based on the following assumptions. If any of these assumptions are found to be inaccurate or invalid, AT&T shall provide Customer with the changes to the scope, tasks, deliverables or terms and conditions of this SOW via the Change Control Process described in this SO 1. Customer will comply with all responsibilities identified in the Customer Responsibilities section herein. Inaddition, Customer takes full responsibility and liability for the accuracy of all information supplied to AT&T by Customer and/or its representatives upon which AT&T relies on in the performance oft is Agreement. 2. All changes or amendments to this SOW will be mutually agreed to in writing per the Change Control Process and signed by the authorized representatives of of parties upon final presentation. AT&T will not perform any out-of-scope changes without prior written authorization and approval from the Customer's authorized contact. 3. Unless otherwise described within this SOW, no assumptions are made regarding existing power backup systems. Customer should evaluate the impact a power failure may have on end-user abilities to place and receive phone calls, including access to emergency services, 4. AT&T will not move or un-rack any existing non-AT&T equipment for this Project unless otherwise noted in this SOW. 5, The following services are not covered under this SOW: a. Support or replacement of Equipment that is altered, modified, mishandled, destroyed, or damaged by natural causes, or damaged due to a negligent or willful act or omission by Customer or use by Customer other than asspecified in the applicable AT&T-supplied documentation. b. Services, software, or hardware required for software or hardware problem resolution resulting from third party products or causes beyond AT&T's control. c. Any upgrade not identified in this SOW but required to run new or updated softwa re. 6, Some remediation not specifically provided as a component of AT&T's proposed solution that are identified because of the site surveys will be the responsibility of the Customer and additional charges may apply. 7. The Customer will inform AT&T of any potential hazardous material location (asbestos, lead paint, etc.), ....................... ................................... ..............................-.................-................ Page 17 AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized persons only,not for general distribution,and li)in accordance with the applicable AT&T Master ems,AT&T Agreement or Non-Disclosure Agreement, Monroe County, FL-VIPER CPE - Scope of or .................. ........... .......... Pricing Terms and Condi"tions AT&T has designed a premise based geo-diverse,VIPER call handling solution and has configured the solution to include 24 total Positions: Marathon 6 Positions Key West 6 Positions Ocean Reef 2 Positions Plantation Key 6 Positions Laptops 4 Positions Inclusive of Hardware,Software, Installation, Maintenance,Training, Power Metrics, TXT2 911, Replacement of equipment over term and Software updates as available through the term of the associated signed contract. On-Premise Geo-Diverse Viper-Non-Amortized 24 positions rrarrtit Total Chargts Products Included: Marathon,Ocean Reef,Key West,Plantation Key, 2-5 Bill Month 1 E911 Eq $338,901.0( Software $103,365.04 ................. Hardware Maintenance I 3J44�OQ . . $0.0( . ...... r .. .................. Laptops 4 626 1 $6870Q $41236.0( Software Maintenance 1 6$ 651781 $00 ...............................- SMA/Ev r een S3 01�06 $0.011 ........... ------ 9 0 Installation S0.001 $1.......... .......... ------ $0.001 $49,632.0( $10,784.78 monthly TOTAL CHARGES(all 24 positions): $726,393.00 ANNUAL TOTAL: $129,417.36 annually ............. .......... ................... ........... ............. Page IS AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master rAT&T Agreement or Non-Disclosure Agreement, Monroe unty, FL- VILER CPE Scope of Work Payment Schedule -AT&T Viper Refresh 2022 Description , ,,,,,, No. 1 -Contract Signature Mutual Execution of the Contract Equipment 3 , 94.3 ¢eft adar ,5 5.4 rallatlon 1 ,47 .30 rnun 4,9 3.20 Sub-total 72, 39.2 . 2 - Upon Delivery Delivery Viper Equipment on Customer Premise, 2 Equipment $73,388.60 Software $23,010.80 Mstallatio n $38,952.60 Training 9,92 .4 Snub-total $145,278.40 3-First Use—2 quuiprnent $73,388.60 Software 23, 1 . installation 3 , 52.5 "rrairflng $9,926A0 Snub-total $145,278.40 . 4-Customer Acceptance Project Complete &Accepted by Customer 50 IL=.qudlg umuc rnt $183,472.00 Software 57,.527. InstaHatio n 97,3 2,00 Training $24, t a 0 Page 19 AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe County, FL-VIPER CPE -Scope of or ----—---.............................. Sub-total $363,197.00 Total $726,393.00 Network AT&T Proposes a total of seven (7)ASE circuits: 1�-.) two (2)—20MB ASE circuit from Cloud to the Marathon Host A o two (2)—20MBASE circuit from Cloud to the Key West Host B o one (1)-10MB ASE Circuit from Cloud to Ocean Reef PSAP o two (2) -10MB ASE Circuit from Cloud to Plantation Key PSAP Includes Monitoring and Management by AT&T. c) AT&T recommends two (2)ASE circuits per site, except for Ocean Reef PSAP. o The following are final charges for the ASE circuits pending pricing. Location Port/CI R RT Quantity Per ASE 'Total MRC Host A-Marathon PSAP 1G/20 2 $ 748.48 $ 1.497.92 Host 13- Key West PIS 1G/20 2 $ 748.48 $ 1.497a92 Ocean Reef PSAP 100/10 1 $ 439.00 $ 439.00 Plantation Key PSAP IG/10 2 $ 649.00 $ 1,298.00 o Network Router and Monitoring Fee for Edge Devices to include seven (7) ASE routers- $242/month per router for a total of$1,694 per month. Mai III ' enance and Warranty Infarmatio III l AT&T Maintenance Monroe County has purchased AT&T E911 Labor for the five-year term of the contract, AT&T agrees to respond to trouble reports seven days a week, twenty-four hours a day, with an anticipated 4-hour response time. Customer understands and agrees that "response" means the acknowledgement by an AT&T employee or subcontractor of the report® and not resolution of the reported trouble, Customer shall make the first report of each instance of trouble to the ........................... ...... .......................................... Page 20 AT&T Proprietary and Confidential-The information contained herein is for use 1)by authorized Parsons only,not for general distribution,and H)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe County, FL-VIPER CPE - Scope of Work ............................... ........... .............................. ............................. ............................ .................... ......- -----......----- AT&T E911 Resolution Center (800-553-2811). Local, on-site maintenance will be provided by technicians dispatched by the 911 Resolution Center. Services cting maintenance is inclusive of labor involved of all fixes/patches, on-site technician visits, etc. Warranty Information AT&T will pass through to the Customer all manufacturer warranties. In general, and without alteration of any specific provision to the contrary, INTRADO warrants to the original purchaser of INTRADO public safety product(s) such as the System that the product(s) will be free from defects in material and workmanship fora period of CO months from the date of shipment from INTRADO warehouse or facility under normal use and service, subject to all the conditions of the warranty as set forth in the warranty documents (the "Warranty Documents"). The Warranty Documents will be provided to Customer separately. Customer agrees to seek all rights, recourse and redress emanating from the Warranty Documents directly from INTRADO and not from AT&T. AT&T disclaims all warranties, express and implied, including without limitation warranties of merchantability and fitness for a particular purpose. INTRADO's standard warranty statement is as follows: For the term of the Warranty extending from the date of shipment, INTRADO warrants the equipment to be free from defects in material and workmanship. if during the term of the warranty the product should prove to have material or workmanship defects, INTRADO will repair, or at its discretion, replace the defective equipment. No equipment of any kind may be returned without prior authorization and specific shipping instructions from INTRADO and INTRADO cannot accept any responsibility for material returned without such authorization. INTRADO's standard Warranty period for products covered by this agreement will bet lve (12) months from the date of installation. This warranty does not apply to defects or malfunctions caused by abuse, accident, modification, negligence, disaster such as fire,flood, wind, and lightning or any other damage not resulting from defects in material or workmanship or reasons beyond the control of INTRADO. This warranty is in lieu of and excludes all other warranties expressed or implied including but not limited to the implied warranty of merchantability or fitness for a particular purpose. There are no warranties which extend beyond this limited warranty and in no events all INTRADO be liable for loss of anticipated profits, incidental or consequential damages, loss of time or other losses incurred in connection with the operation, possession, or use oft e equipment. INTRADO guarantees the availability of service assistance, repairs and equipment spares for a minimum period of eight (8) years after equipment delivery. When local support personnel are ................................................... ........... .................................. .............. -—-..... Page 21 AT&T Proprietary and Confidential:The information contained herein Is for use 1)by authorized persons only,notfor general distribution,and I!)in accordance with the applicable AT&T Master T Agreement or Non-Disclosure Agreement. 0 AT& Monroe Courlity, FIL-VIPER CPE Scope of Work ................................................................... unable to solve a technical difficulty involving a specific E9-1-1 unit, a team of specialists may be reached for telephone consultation around the clock. it should be noted that this commitment cannot be extended tothird-party computer components, is are subject to industry standard component availability standards. AT&T will be extending the Warranty of this system hardware for a period of 60 months in concurrence with the terms oft e contract and will replace failed components that fail under normal use excluding Force Majeure. ............................................................................................................... ........................................................................ ............................ ....................................... ..................................... Page 22 AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T[Master WATU Agreement or Non-Disclosure Agreement. Monroe County, L-VIPER CPE Grp r . APPENDIXSITE ACCEPTANCE IMI MONROE COUNTY, FLORIDA : PROJECT NAME: a� Quantity Services Description �m tot �oit Completion talC ..��..__ ..... .......... . . _ _.. ....... ............,., _......_.__ .... __..w� ...... _ _.... Customer Acceptance: (Authorized Representative) (Typed or Printed Name) (Title) (Date) Page 23 AT&T Proprietary and Confidential:The information contained herein is for use I)by authorized persons only,not for general distribution,and H)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. Monroe Countlip, IFILAMR CPE - Scolpe of Work APPENDIX B: CHANGE REQUEST FORM iltarige Request �. Date of Request. AT T Reques�t+ore Project Tracking f#w Title: Change Priority: � Nature of the Change Ctequest. (Please list specific details explaining the Change): 'rrz e cornpieted by the IProlectManager: Impact of Change on the Project(Project time,delivery date,pricing,work orders, etc.), [Provide a description of the impact of the change(increase in duration,delay in start,cut-over date change, added dependency,additional resources required change to design,change to baseline solution,other) Notes or Additional information Additional charges for changes requested(i6 apphcable) CUSTOMER AT&T __.. .._._.... .._.,.._ _H .......______ __..._ .__.. ..._.. . _........... By By; (Authorized Agent or Representative) (Authorized Agent or Representative) _._._...._...a. __W__............._,._. ._..._ _...-._M... ._ _.... ___..... _.___-__.__,.._._.w................ ._._._ (Typed or Printed Name) (Typed or Printed Name) (Title) (Title) (Date) (mate) ...... __ _... .w- _ ._........_...._._..-..._._.. ............._... _ _..v_. .. _.ws.._.__ __.__._ Page 24 opkietary ad Confidetial!The n contained herein is for use 1)by t persons only,not for general oistr but on,nandr nii)i accord,-I ceauthorized with the applicable AT&TAT&TMaster '221m� "'�'" T Agreement or Non-Disclosure Agreement. Monroe County, FL- VIPER Scope of Work APPENDIX iuuu"w EQUIPMENT T 4 9128 o 17/BB 7 Foot Cabinet Prebuilt Building Block 2 911830 VIPER Gateway Chassis G3 4 911834 AIM O3 2 912716/48 Cisco C2960X-48TS-L 48 port switch(with stacking module) 2 P10114/R Backup Disk Solution for Windows Server(Rack-Mount) 1 P10193/1 Power Metrics Advanced-Data Collector:single RDDM 20 914102/1313 IWS Workstation Prebuilt Building Block 20 913850/S IWS Viper Enabling Kit(Sonic) 40 P10097 24" LED Backlit Monitor 4 914114/1 IWS Laptop with backpack 4 913850/S IWS Viper Enabling Kit(Sonic) 2 914961 IWS Server RACK Bundle-Type B 1 MF-HW MapFlex Server Hardware 1 MF-HU MapFlex Backup Server Hardware 4 P10298 KVM Hardware 2 912807 4 Foot 1T Cabinet 4 912716/24 Cisco C2960X-24TS-L 24 port switch(with stacking module) 1 914963/BB Object Server with Device Master E10797 SHELF, RACK MOUNT, 19", 1U,ADJUST 19"-38",VENTED, 2 175lbs, BLACK 2 MF-HW-LC MapFlex Server Hardware-Low Capacity Page 25 AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master AT&T Agreement or Non-Disclosure Agreement. 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Od d Y ® �w r m 9e Q �ro u OCL y � c Y ai � ai > c c O ® >ra C M o r Z F- ry ® c L ® w 1O � } i m E ro c O ° - c 2 M ; h O c z rn qj p � c LL O M Ccucc M '.® d a, C fr M ®! ®® CD a 41 Z LL U u" w ® iv M n ® = M V a N e i e-i J O LL le �_0 a ., c CL a � � mmuuuu � a � muuuuuumouuumu � o mumoumM°Im d n ��IIIIIIII�� uuuuuuouuumW � � uuuuuuuuu Imuu � luum cuuuuuuuuumm Imuu m�uuuuuuml A NNGiumuuuu� ', Y '+- Y �IIIIIIIUIIIIIIII IIIIU IIII IIIIIIIU N m O uuuuo �o; O f0 O N U fd IMonroe County, LViPIER fill Scope of Work i 1 i uuuuu¢ I�I uu . amid uuuuuu mupp 1 X 1www o T DESIGNATED uuumi1 www a i0w Year'sNew ^ Day January Memorial Day Last Monday in May Independence July 3 Labor Day 1st Monday in September Thanksgiving aThursday in November AfterDay Thanksgiving 4th Fridayin November Christmas a c r 2 Page 28 January 3,2022 AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master ;; AT&T Agreement or Non-Disclosure Agreement. IMonroe County, F11i,,-VIPER CPE -Scope of Work This Scope of Work between AT&T and Monroe County, Fl.shall become effective en signed by authorized representatives of bothparties and provides detailed information an considerations that must be taken into account for successful implementation of the solution within the Csto er's network. Customer, by signing below, (i) indicates that the Scope of Workhas been read and the terms outlined within ve been accepted. Monroe County,FL AT&T (Authorized Agent or Representative) (Authorized Agent or Representative) (Typed or Printed Name) (Typed or Printed Name) (Title) (Title) (Date) (Date) ...m..._ ._........mm .._....__�,..w_.w.__...._mm _�..... Digitally signed by James D. James D. Molenaar Molenaar Date:2022.10.04 0825:32 -04'00' Approveds to Form andLegal Sufficiency James D. r Asst. County Attorney MONROE COUNTY ATTORNEY'SOFFICE Page 29 January 3,2022 AT&T Proprietary and Confidential:The information contained herein is for use 1)by authorized . persons only,not for general distribution,and ii)in accordance with the applicable AT&T Master Agreement or Non-Disclosure Agreement. ATTACHMENT 2 ..... .................. ... ..................................._, (ATATSoutheast) R p,,,COUNTY,FLORMA,,,WIPER 7-'rWO NODES„ LINRCHARGIE INK TOTAL NIM CHARGE ...................... arm pIA Sapp flo n PER ........_...... ' �.0 aaV �ng so $29,168.00 $29„16 M9223 /99 'a n Cabinet 9ratV 911Su9 9-1-:A,kigre ria>Wa, P..Lice se peer I osft:on 6 $446.6�V _ r��,679,60 �.. _........�.._...... �� _®._........ .................. .........�...,�... m............................. . 911,930 ViPER Gateway Chas5is G2 1 $1,255,00 $1,255.00 .......... ......_. uun Server Gvu„asG�baaru Acciess rVra^nse Upgrade _ _.. $0,00 _. 911834 AM G3 4�295 6148 �p�� $1,3303 $5,32.11.7 _._ fi.clln(with staaraVa,EenR.. ., 92.2"7Chico4�&�-� G;9..k 9 awu"Il:sv� ri 2 .._......... ......... ......._..... ........... Power,911 Setup �9192�VD �-,;-ower 911(lient,:and Server Access,Liceimp.. Upgrade ra $0.00 $V,00 __..._�. __ _ ,. ..... ...... '23 9152 ow Jr9'RA Add ion R e 1c,usrderf'or Rad9ua Qp7RVR) 6 $ 5 99 ........ _.. __.___ __., ....._ � a 6�. � Fl;�g R.�02.24/R La�xrprns Fnisk,�a,Raa�Rrs¢rtorrrdr9uaeaus Server�RR�r.Nw.. rw Mount) R3'7,, 0 $5,38no .... .._......_... ........._....._ _.._ Rower Ili Setup .. .. ... ..... .... ..... _ ........� IP��9�9/�s G'aat�aau r�V&�Ririia�s�tadvaawruur�^r&-r,V�R��`�ea9pF.�rruar ,nrnF„Ilr: RDII:Vd . .�, Gs,9D !a.a3 malF^raumt.r 51tuxlR 1�731 U elhPce mtPr.'Sofbvaire Uppir�ude C ��. $dD"0�D allplIllex SofbNar ..YV6V-•'.SIRS-a.�&/a.." Maffilpx ....... .,..._... _ _ __. __..._.. �. .Server Lrcein%i r`a nversiiraan Q6-10 1 V $5,257.50 $9„,29 .9R MIF'-IDMS-00IN&V Baal.FIlex 9-��....`&�;Prent License Co nver,Gawe Peep:DilrAS-CL&r9&V an lFlex 9-1-1 CVd rnR Uceinse Conversion 2 $1.y93. 3 $2.,992. 9 W-DIP-VIEW Mal nFilex DNS Daatcu Preps-New Systerru or Major Version Upgraide $3,760.,00 $3,760,00 S�R.•••,•••••,•_.....11":•,..�prtrs. ....._......... ....... ...... _ ..... .. aa�u IF R`Lco,rF4 FCC:ProvaiisGraruiing Change IFee per&TSAR $2,55&74 $2„!936.74 .._..n..�.....................................m......... IT'S r ar citaCons 91410 /99 IWS WorksRaruo n Prebuilt Building Mack ........................ ...........,._....._...... ...�...................... ....................... S ......................._.......� $2,6 2. $19„ 33,45 913850/S IWS Vilper Enabllrrng Kilt(So niic) 6 a3a,0 $18,53& .. _."..._.....�. ........_............... ..___._..... .. ._.._ _._. � 9k.:34 ...................�..�__....... Iw1.0097 24"°LSD 19aacildit IVo nftor 12 $I565,40 $7,994.79u ............... .................. . Laptops ....................... ... ...................... ....._................................._ .............................. ......................_......_...��'p �..1.,,�.�.........._........._....................................^�..�... .�..m...... 91 p114/1 HAS Lap:top with backpack 2 ... $ p.�•'2,17 ..._................_.................�.... __........_..w_....................., ...... � � .......I.� ....._.... 31.r6�1.�A . W o WW"�umllrstatio n..Software and Co ntH3aua a�tion 2 $41.0.59 521-3.7 ._......... ..................................._ ...._._._............._.._...._........... ....................... ��._.._ ...�.. . 91.3152 Power 911,Add-On Recorder for Radio(( H�P� 2 ftia. $ �a .5.aH :1. d.;R ��7.0 9138561/S HAS Viper E nKabllin g Kit(Soi nlia:) 2 ^ 8�py�� y,ry $ pq 68 S1.'IsiP 5-1.'1 linglress via SIP-License per position 2 0�p24&9S $ 93.3 .................. _ ......._............._............. ..._........._....._......_._._._......... ................... ...................... .................._................._..........._................. H�oeur��p�ar�nau�are .................... .m....� �....�_ ,... ....�...,.....„............... ............. .. _.............. ......................................... ... . .. . ..................................... 91�4961. WAASServerRACK Bundle Type B t. $9,311,00 $9,31 ,00 ._............................_............................................................. ._ _....._.................._..._......�... ............................. _..._...r_......,....�_ � �......._....�.._. ............. �...........m.... HapFHe H•Ha are ............m............... ............................ ........... .._................. ... IMF-HW NlapFlex Server Hardware p1H2,7.9oC 1..D,29 .0..9 �H--II-tlWy�H.V �... Ht�epvlFHrv�.�&a��aup....�...........�_��..�,�.W.�,�... ....,.._...._ _,...__,,. .._._. ...._._........�.�...., .. Server Hardware �'~ "7,229.25 $7p12915 ._.................... .. _............._................................ MPM Hardware ........................,..�.........._............................................ ......rKVVMA ._........_ P10293 Hardwarc 3p91 p d ........................................................ _ __ .__.__ ....__..._..._..........._..... Net ork puupaomemt arulll Servi es.......... ._�_...._._..mqqqq1MR a ppippiarat 2,29 ,2.0 2m29720 .._.._ Staging .. ....._..---...._.. i ... .........m...... m................. ......................'... p . 930352 Pr-rrt Room EtGpre t Staging Per Postiuv 6 $375,99 $2,255.95 .,_ E 0852 Fr p � w.w.__.^... __..mm.,,._m._.._....._..._..._..._. ._.. __.. _. ........ .. _ wIS.=H . ..... ..� . ... 7 _ Front lPoaaavmm Wpruent Staging- Per Position on ��. 5'a.� 9 a01 5 Back lt,rua'nirma Equipment?l tag4i .PerAa"al�Hroet� g p.^ N �y 2,631.9'p $2„631,94 PiroJect Survey ..................................................................................................._............ ...... _._ 9 � � � B'AH.ICH;'p23 IPrcaeunt:Faalmme'y�ptrSPiH.ta�__._._...__....._....�.,._._......_..�_..._1,.._... __..._.._.... ._......_..�__..._.._�.�..��...___��..__�. _ $2 07..E 2,707.i4 ..........._............. _ CrH �¢Mmn wa ... .m . w. m. ...._. .. ._ . .... H 1.p 3,1.9 UvIll tt 6 er er'Person 3 $9'75 99 $1,12737 ....... .... IP1 2®2.55,95 2p25'5.95 ............................. ......... . _..... HustallHation Sery es 1 . . -................ . _._.........---a �,........_.,..,a.........._. .............�... -m...m,,.��.,.-.�....:,. .....:m.�� ..... 6�A� '1O�:& �a 'G4�LmHdaratan 2pa rc9 . �2p2„„5 „99 . _ ..................................... P10314 PIro6essHmrmi Service,(per Da p 1A, $13,535M .................................... ..... . µ ................. Ir1.tp319 t.vim,g ExpenseIpeu IDay per Person 7 ,375.99 2p� ��H..9� _..._............................. ..�m........_.....,..........._.............._......................._.. 1 ............._.............. ..........................m....."a..,.r55.�4.a _.. .................. P�10351. T'rav6 0"oA per Person r $2.p2.5!5�.95 1......... ......................................................._._.............._._....__.................................................................._................_....._............ _....... ...........................................,_.............I................., I ............................................. ._........._......._.................................. _ . ._. .... ...._................... ............... ................. �............. Additional IlrnstaHHation -wiles _ .... ........�..... .... _................... ...... P'�10314 i!ofe�ssionaH�Sa.=,o"dces(per Day) 2 $2p7�b7�.��.4 $5p .1��.T _ .... . .....m................................ 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Marathon Key-Node 1 $ ws,443.7 Summary III RED ......._...._............................_......_........................................................................................... ..�............................................................................. VIPER M .... .._. _ . ............__n.... __. ... . ........ . _._ _................_. .................. 91,2890/P3119 Media IKr~r Pirebuft Building U-Miv:cNk $am 0'm �..._...................... ... _.w .................. .::w.^.,..__ _._.... ..........................._........................._...._._.............._...__........................_.......... 9-1-1 u^e�ssviaSU�..ILiceru�sa:. er° ra�>iiil'Pcr.. P. 44.9.99 9 . a 912807 4 Root 9 e'..:alcbrrmat w",703.40 S5,70140 ............... ..._ .__..„......................................................._ . . ......�,... .... 1 9 ".................................................................................................... ��811 119 kaUBon Sprvmaa IPosIit on Access&.liarense � UUp grade 3 0 0.0 9'�1�812/U PBX Access Il..um:ense Upgrade 1 s9.09 $9.00 ..... ........................._.._ ... .. ..............._..... ...._..._.............._........_.._.........,............................._... _.......... ....�.�,....... .... .�. _ .._ .s 24 Oscc``2P96OX-24'TS'4..24 mir¢swiitch(w filth stackin uvrcdlu.uk) 2 4p990,48 $9p98�D^911;u ............................................... .._......................................_............................._................... .,_a.................�. _... _... �. ��.... �.. ......._......... _._.a ....:.............................. :.............._.......... _ 91311. 0/(.) Power 911.OUent and Server Access License.. Upgrade 9m3'bS2 lPoweir 91:1 Aidd-0in Recorder for Raft�,I D k $568M $1,137M .�................. n";;�:..n2:�.lr'0P&�N'? ',..__.._..^ ...,......... __..._v.�.._,....�..�.,..�...�.. 9R49S3/BB Object a 9&h Device(Master 1. 9p637 4 puG'P.4 .................................................m.._....__._ .._._..... FImmer Metrics Setup _..._.._.W__._.. ....w...................... . ._. __. _ ......m ._.. D"r1.0192 Power cwer Metdrs Advanced-3enfice spm- pNo tl.W gtl'f"�v,pB ptiry.H��U„yy�w..�„ry;3 Py $3 p3%&9p .................................................m ................. ..:�,........�.... af,iMex Software ..... .. .................................................................................................................. .................. W-DVMS-CONV fa R�a:m:�..s.�;lUam�Upc�rsa�crura�sfc� 4... ,39 .$? ................................... ................................... .. .......................................................................................................... _._..........._......... �_..._.._........_...... ....�... �..._ .II'��`R''.......&^�I-�..�m��aa�m proses � . . .. ...................................................... .......................... U'... .........................V C Proar6.»UonUomS R:Ilmarusa Fee per PsAP �,............. ,...... ........ v r �... ......._.... ............... ................... ....................,...................._............................................_................._ _.._....................................................�..._.. ......................................__..................... rr.............................. ......................................................................................................... _;. _..,............................ .._.. m Workstations � 9141.r,9r�/BB U�d9WorkstationU�cafbulItt�Ru.xIiidPmagMock 2 � '2,64�'2..'9 $5,2�9R.�.�15 _. _ .. .........m.................... ......... .....�............_..................._................................. ............................ h9'A.3850/ II@-95`4—ipPlf En aUaOng Kit(9'cnoc) 2 $3 p"� �'g�p p', ^ -,,9 9..94 q,.V..1...P.b.M.A PVX)9'P 24`°LIED 8ac&aht Mordt it 4 65.49 $2,661.59 .......................................................... . ..�.. _.. ... . ... . Ili e i i Sraurwer Ilf'arldwa m .............................................. ................. _.._.......... E1.P 787 S�PIELrj RACK MOUNT,1.9°P@...IM,A DJus-r 19"',38 j ' VENTED,3.7SUkms,BLACK � '3.118 9 $31 ,89 ........ ....�..._..............._....._....._..I......... .................... . .. � �...... ....................... II 9°ulam'�9mawaa�a �..... ..............................................................................._. .................�.............. ..................__. .�........ ........ �..._.._ �..........................._..... $3p384.�%;� 3a384M. ......._...........,.,.... ....�,,, A _ ....,,,,•....._................ 991392 Front Rrry [q f irt 4aiin Per Position P .. ....•... ........ ......� ............m...W....... ...............,.........•.• ............•.........••.•...••....••.........•.... ._ ••. ..... 9,lkS3 packRearn C WjpinentSta rr..PerCa�re .. 2N63 •i4 $2,631.94.. ..................... .....................................................................•.................................-...................................... ...... •... .................... Project Survey �........ ••.�.........,..ro'j'e—ct....—,.,... ................ - ,......................•..••....••........................................... �� ...... p>1t93'.p.:S Pr �ettSurgem d,laerSir¢:a� 1 $2,707,1 2,707,ll4 .............. ..................•.•............................................................................................_............................................_............................................................._....... .........•........... ..............,.. .,_. .......•................M.......••.................. 1�119319 9woUrn l;aap�e nse p ar Day per Person 1 $p37�;0,.99 $3'7 39 -........... .............. ... .... punstaplaftin lwenekes ............... _..u.. ._ � ..._ _. ...� _ P1031 v1 9 rofPs.�kin a0"s.ra€0r.es(per Ulay $2,`707.14 $ 41.4 23 .. .. P�1031'9 Living Expense per Day per Person 7 $3 75.9f) __.,,7"51.98 ................. ................................_............_.._.... ..... ...... _....•....................-•.,mm..m.,..•..,.•.mm,........................ -...,..._.,.,..,... o- ....... _ ...... Ak�rYmtiirauw�a8 1'rastwapp�a90tauv Seuuces __ .._ .. .... _ ..._... �. P1,0'315 Pr fessprarpaYi;er it s(per tt-iouar) 2 51 1.9 $902.38 ..�................... .............................._..................................... ....... Ca1931.9 Living g laxIpense per Day per Person ra $w37S.99 S,1,903,9"7 ................................................................... ........, -..� ,. ............... ... ................_._......... ". .a ro.k ..___.._ .................................._.............. P10351 PravW lave per Person �l. �w ,r,...� � �� r � S .a........ ��2„2�°55,95 .• ....... _......_........_-....�..•.........................•..........••.......•........•........._..........,.....� _.. ..... ......._... .. ...........M., .... N2 7xla ..... 1G'r�anprorcun Serwvices 9oaCb 1D�1. User"lraoma nj 555 9� $2. ,.....95 V'1,0 3119 LMn � r r f lf" Ifa Var r Davr ynar r"ersvuu° �s . .•..� �°�_�� "` ... 7 l 1 �77 P19351 Traver Pee 1per Person 1 .2.r,o�°a rk"B aa75S rya .. ... . . _.., _ _. ..._....._.. .. . ........ ... .. . _. flmrrsperrt IMapnagaer e nt Services es d _..,. ..... _..a_..__.. _-.... 950!311 _. ......_'pwraa €t Mraino-reuid:rrl..k-rteres .,._.......... . ...... 32 Ocean Reef-Remote $°79,373. �M...•••.,......,.•. . ...................... Su i-Y rs'r NODE 2 ..................---, a................ ._.. _. _.._..____.•....-.-...__......,",— .,....-::..•...,......,.........__... _.._.............—.-... 7 p �Nlla�:o� ..•.................................................... .., ..,0 alk,... •,••. .,..,....,......._....._w..........................................._.................._...................._.....__.................. 91..Zf 1.'7f 1B3 tart api er pareltaau'o0t IC4ruvll ppn If3naaalr ,1• $29,:167,91 $29,19 .9'1 ............................................................ ................_....,..w.....................__.._._....................,.......... .. ............�.�.... .m S $ �9-911SI w a Pk 1.-'1 1ngress via SW-Liicerme per p osotiieru 91.1830 w7sl�EA Gateway Chassiis G3 .1. $:1 254175 $1,2"SAB.75 ............................................... .., .................................................,�................ ......................._..........�_..... '�.!.....,..,..,..........,,,......••.m__�,.�.�. �..._,.-.,..�............... 91281110.1 Apapakafion Server Position Access(License OJpFrar3e �'..�. $1k,00 $0.00 •............• .. .�.�.............•......•.•.... _.. ........... �� .. ........................... ....•....._.......-.,-.,.-................................... . 912512pv0»9 PBX Access Uicerusp Upgrade $0,00 aoo ,..�...... .. ............................ .... ...,., ..,, _._ 9:1.133 IIIIw9d 63 $1,3M79 $,�.1,992.3 .............................................................. ... l:uscru C296vD -Z4"II"S..U...24 p:r2u5v.swutcBp(w'uton staar8auirr rrpodWe) 2 $4,950,48 $9,980,95 ...................... �,.., ,.. -......-................_...._........... .... Flower 91:1.Setups .............................................................................................__....... •_. ..•......,.•.•..., 9131.00/iJ Power,9:11 Copent and Server Aga ess License.. ulpu a ale $0.06D $0.00 .... .............................•.•......................._.......... -.-..,..w....................._...w_..�......... ..a.__...._._.._......__....�.. $•9.�..��............................... ... 9131.S,7 lPowwaeir 9°1.1..Add-0 n Recorder fear Radio(11..0..RR) 6 $3,�rM99 .........,6..�...... ..._..• S91.Aa:tt 1. MS Server RACK 1Sukv de 'rype a 1 $9,,31�9.�fSv1 $9,310.80 ................................ .........., .._ . . .............. ... .. _.. _.............,...._._............�. .....I..••....I _. P 101,14/R Back ulp[Nsk Solluv>tatarp for Windows Server(Rack- ..................... ........................... i Metirlim Setulp ....................................................................................................... P101.95/1 Power Metrics Advanced-Data CoRectoli:singIle IRDIDIM-Serveir Cass $10,52736 $1.0,527.76 ......... ...................................................... ePrinteir Setup T7,-3:10/U ePrinter Software 11..pprgrade $0.00 $0.00 .. ............... .................................................................................................................. .......... MapHex Software ......................... .......................... F SRV 10/C !MapHex Server license Conversion(6-10 Pos1tllons) $5,25636 $5,25636 Mil:%DIMS COW MapFllex 9 A I Oent License Cowan eirslon $1,49645 $8,978,67 ........................-". .....................................--------------- I J::-DFl-IN EW IMapFlexGIS Data Prep-NewSystern air Maim Version Upgrade a. $3,760.30 $3,76030 ......................................................--.................................... ................................................. .................... TXT2962.4.Setup IFees ............ .................. ............................. TCCGTF4 T'CiC ProviiMoMng Change lFce per PSAP :1 $2,55634 $2,55634 ..................................................................................................................................................................................-............................................................................... .................... ...................... ................................................... WSWarkstatlons .... 02B ............... o Uu ,............ oc ..................... ......... 9142 / B MSWrkstatbn PrebiiOlt BllOing Wk 6 248 185 5,45$ ,6 , ....... 13850/5 JWS Vlper Enabiling KA(Son c) 6 $3,08!9,34 $18,536�04 .......................................................................................... .......... P10097 224111 LED Eliadkilit lVioniltor 12 $665.40 $7,984.76 ............ ............................. ......................................... MaplRex Hardware I....-.-,............................ ...... ..................... C MapHexServeirlllardware, LciwCapa&y 2 $4,752,23 $9,505.66 E10787 SHEILIF RACK MOILYINT, ADJUST 19"-38", VIENTIED,1.75Ibs,1 1 $312.89 $312,89 .............................................—..................................................................................................................................................................... ........... 1MV Hardware ��-1-0238——----K.VIM—Hairdwaira — ............................ $3,384.81 $3,38C81�.. ............................................................................................................................................. �-.11 Y..e..t w o—rlk—Equipment a-in.d-5—eirykes ........... ............................ ..................................... ............................................................................................ 914148 FlrewaH Alpipfiance. $2,29710 $2,297,10 .......... ............... ...........- ............................ ............................... Staging ............................................................................................... ................................................. 950852 Front Room Equd pmen t Staging-Per Position 6 $375,99 $2,25535 950853 Back Room EqL4PMeeft Stagiing-Per CaWinert 1 $2,631,34 $2,63L94 ................... ..................I.............................................................. Project Survey ............ 176�13 ............................. Pro�ect Survey(1per Site) $2,707.14 $2,707.1�,� ................................................................................ ................. ....... ................ .0319 11 Ming Expense per Day per Person 3 $375.99 $1,12737 .................. P10351. Traver Fee per Person 1 $ ,255.95 $2,255a95, I — ........................................................... ...............—.............. 2 T . .............................. ............... .................... ............................. ...........................................-- Remote MapFilex Configuirafion $2,255,95 $2,256 95 ................................... ..................... P1033.4 Professimmall SenAces(per Day) 5 $2,70T14 $13,53&69 ......................... ............... ............................ ILMin g Expense I Day I Persorii 7 $375,99 $2,631-94 q Fee .......... per Person $2,255,95 $2,255,95 ................ .................. ................... ............................... ............................................................................._,.�......,. _.__..._..... ....�... ..................�-.m............,.,,,,.,,,.................................. Additl hall 3rnstafla illon""eiviC'es ......................, ... .,......-,........-....._.....__..__._._..-.-"_._..-..-..-...-...--......-......._._.... ................_.._......................_...._....._............ .. �.. P:3031..4 Profa:n.«.,iioinM Servicea(pezrDay) .. ............................................................ 2 2�,,��7C��'°:p�w&.,•..._. �;w�,41. .28 IP1U�3.�,.a2,,,..... _ G.,Gwlirug Iraap:aeirnaa�+;neu'Ipna aaa G nwrsaauro � ...N:',3�� $:U.50�a'„97 .... . _._. _... ...................._1 ..,,.�..........._.,�...... .. .....,....,.,,........................... P10 15a1 "U"r��nvea Fee p:npn IFFea on 1 $,2,�55, 5 $2,2..w'�.95 _....... ..............................m�.."..... ....... ......... .................................................................. rrainli rig ueirrvuces ., ........................................ ............................._. ................, .. , v. a �uCUIE User'rraaiirning 2 $2„25:5.95 A,'u1 3-90 __ ...... ....._..... . .- ___......_._............_ P10091Cp MajpFpex 9-1 p A.:prru inIs4'r'a'ror"uraI n'pon,2, 1. 2,„2 v,5�J! '5 „ �535 — - �......._. .__... ....... Gwaprrp;p Yc�.�nutrn.,a.3"sa*r C�aapr�C50'r��ao":rornrc 6 .$...it5 a% a G r. .. .. .._............_.........................._....• _ - .._.._...._.„ M.._....._ P r�3.99 a ° r1 Tr'avelll Fee per Person $ � .. 5 � 2»>,:�5 M R" .m.m.................................................................................................... a�CS W�r'a�Q�ning ...m.m. ., ,�........w. ........................,........... ................. .... . ................................__.._........._........_.... °....,..."............,..,,..__.._......U...,..,.,.......,.....,.._..............__.....,...._......�___............... ._...._. _.�._, s£, „�.. J' " .. ........... P10087 CCSTraGirnGrr. .,.,_ .. �,..._ �o�:u5. 5 pr r u•ir• �• a"•�., �. .. ...w„ ..,_..,.,_.P,_., N.Q�RII LGwaG Living IEaIPwro�m•=paa��r Il:agp pear Parsrse� IP'�p.n mr'avea Fee II Person $2,255.95 r`',,..,...a 3'!a .....................--........ .,,.. ................ Project ain ageironeuat Services Q ."n......... . , ......... . .........".......... ._....._ ....... . _........................... .:Y„051.CB Pra�nea.r Maarunige roeunt SeirvIce .........._°................._. -........-.-...._.................................................._................_....._...... _..._ ...�......-. ............ Key Wiest-Node 8 .......................................................................................................................-.................. .., .................................................... 223,053A . ,., ..,..... ....... �..urvlrrnarV NANTNIION KEY REMOTE ... uu�.E-R _ , ............. ... . .... ®......._...- _ _ ..........._.. ........................_...__ -- -..... obaua dr;.p..Vxu-Gp_vhur a urp Block k�r paa ¢p'u r ............._..._..__._...._........._... ...._._............... n11- 4 .6 _ , V91I& ..............mm ...... - ........ . - -.. .. �..._..>. _ J 2. .:p. ApwpaUp a3oasu�5erwar u_B a�rn�a• $76 , 0 � 5,i387,20 ...... ... ..... . . .. "��.� P33�Au:�r:��License rN'S� _�. __._..._...._ . .,._._..._�............ Power12 Setup ................................................. .......................................................................................................... . . �._..,..., ..,m..._.._ .._ .. ....._............. .... _ ................_....,, ,... :C.e 100 !Paawwa:r,r 911 Server Access License 10,�3'�'0.3 ,1.0,8 i�h_�.6 .. ... .,.... . .. .-............-............................-......................-....................-..................................... ............................................. Power 9:G,C_Add-0riRecoirdeirfoirRaft(IrRR) 6 � , .. ---^ � °.CCU , �..�, r 5 p,ZQp Power 3dC m. Acraysp BUr.^. i a Il..liru raga:, 39.82 .".., 3 ,a �,.»5, ., ....................................................................................................... .......... PoNveiir mettics Setup ................................................................................................................................._.... .....................................................................................__.._..__...._.. ................. .,. ......................_.........._......._............................._._........... .............. „ ,..,...,......., 92 Power Me3rwrs Ardwarsr:ad-Serve'Ge::e cfG-u.r U'aaa �11. w.._......�.......................................__."_.....__............_...................�........_............._..................._._._.__.._...._._............_....................._.._...__......_.......�ro ,:z�3�.�D� 3,384,350 �_.. ..,.,...,�.... �.,�•��. ..,...."_....._..._. __........� ... ......... _................. IMF IDIM S-CONV ,_..._., !VapPUear"9-1-p 4:Olent Q cei nse Conversion ion ... 6 _...._...... �_....,....�.............�...A.:.....7 „67 ..... .. "-mm .... ......._. ........- MF Il MS..C`:ONV ap Niex 9A.-1 n.Piera Uce nse Conversion 2 qC.„496AS $2 99 . 9 .......... ..._..... P.., .ww_____m.......................................................................................................... .....,...........,..,.............................._... ............__..................................... ............................... ._....................... . ....... II"C C rt°p 1�G�a3 U"lp;C.Pa�rrnwnsprniruUu"og Change,Fee perPSAG� C (H.3C& —................................................................. ...................................................... __.............. .................. .............................. 91.41.02/BB IWS Warkstaflon Prebuift Bud&ng Block '2,64158 $15,855,45 711 Eols——---""i W S V p e E"a_ialbUing K_u"t'(5,on—ic) ———- --....................................... 6 $3,08934 $1.8,536M4 ...................................... Fill 7 24"Ill l Moriltoir !12 $665AG $7,984.76 1. 7 ................................................................................................. ..... ..... ........................................................................................................................................................................ ..................................................................................................... . .......................................................... tops .........................................................................I...................... ...................................................................................................................................... ................. WS Laptop with backpack 2 $3,92".1.09 $7,842,17 1.41.1411.7 .......................................................................................................................... .......................................... 9141,21/1. JWS Workstation 5oftwaire and Configuration 2 $41.0.59 $821.17 ........................................................................................................... 913152 Power 911.Add-On Recorder for Radio(lTIRR) $568.50 $I,13 7.00 .................................I.......................................................... ......... ........................................................ 91.3850JS IIWS V�per Enabiing Q(Sonic) 2 $3,08934 $6,178.68 I I S l"P.......................................-—---.....__",9, 1 1 �—rg re,s—s"'"Zia SH-1-_Hcense pleir 2 $446.6. $893,36 .......... ............ .....................-............................................... ..................................................................................... ............................................................... ................................................................................. Ill 11--lardware ................... ..... ...... 1:1,10298, KVINA Hardware $0,00 ................................................�............. ............................................. ................................................................................................................................................. ._............__...._........a......._..._..__.__ 11.............—.1.......................... Stagling .......... ...................................... 950852 IFront Fkoa)nn Equilpment Sr.aging- l Posibon $37539 $2,255.95 .................. ............................................................................... ............................."..'�.......................................I......................................................................................................................................... 950852 Front l Ec,hulprnent StagiirjtPear Posidon 2 $375,99 $7,52-38 ..................................... .......... ....................... 95[253 Back Rocirr,EqWpimentStaging �Per Cab'oaet $2,631,00 $2,631.00 .................................._.-............................................................. ......... PiroJect Survey PID31.3 Project Survey(IrAr Sfte) $2,707.00 $2,707.00 Living Expense peir Day per Person $37539 $375.99 .............................. Instaflatioin Sier,Wces —----------- Profess4xwll Services(Il Day) 6 $2,255�95 $13,535,69 ................................................. 1:11031.9 lUving Expense peir Day per Person F $328.99 $2,63L94 . .................1 11 ravep Fee por l $2,25535 $2,255.95 ............................... ...... .......... ------- ....... ................. o i'i%'a i'llns,tabtion ServIlces —---—------4— .................................................. ......................... .............. .__ I............... P1.0114 Pirofesskm all Services(uPr Day) $2,707.14 $5,414,28 ................................................................................................................................................................................................................... ............................................................................................................................................................................................................... P1.03 19 Living Expense per Day per Perwin 4 375.99 $2,503.97 ........................................................................ .................................. ............ .... ................. ................... .............................. P10351 ITravei Fee.per Person $2,255.95 $2,253,95 ................................................................ ......... ............................. ............................... ............................................................... .............. ........... ................................................................... ............................... Trainifing Services ........ ................................ ............................................................................................ .............................. 4.) iz.�,. UserTira rrhg $2,255.95 $2,255.95 .............................................. ............. ............... ............................................ 1"11.0319 Lrving Expeinse per Day per Person 3 S'75,3 ,99 $1,12T97 ........................................................................................................... ...................... ................. PJ0351 Tirave�IFee 1per Person $2,255,.95 $2,255.95 ................................I............ ................................................................... ............. ............................................................................ iir._7iect I'N'A a i'r"k a g e","ii n'ent Senfices .......... ............................ ........... ........... -—---- ——----------_------------.............. 950510 Project Management Services $7,970DO $7,970.00 .........................................................................................................-................................................................................................................................................................................................................................................ ..................................... P;.n i a t i o n Ki py Remn $3,71,512167 .................................... ...................... .............. ............................................. ................... ...................... Total: $726,393.00 ............................................................................................................... ATTACHMENT 3 III � m I� R EC. III ' III ��m � �� III , ��il��l � o w III. � W��III ��I� The Project Plan is an integrated document used to define what the project will achieve and how out. It is intended to be a living document,progressively elaborated as more details unfold, and upa thra v life of the project as changes occur. Proje Scope: LI plementation of a mutli-nodegeo-diverse riper systemwith remotes for onroe County, FL. Projectincludations, ordering new AVP circuits for each location® and VPfV Laptops, Location information: PSAP Address #of Positions Marathon Key 2756 Overseas Highway, Marathon, FL g Plantation Key 50 Highpoint Road,Tavernier, FL 8 Ocean Reef 110 Ocean Reef Drive, North Key M1est, FL 2 Key West PCB 1604 N Roosevelt Blvd, Key Test, FL 6 Project Phases: Phase/Cut er Plan Description Contract Signage The project to be authorized by Monroe County. AT&T Project Manager has been assigns as of January 6th,2023. Project Kick Off The formal kick-off/project coordination will be held on January 16" 2023 dependent upon the contract l TMir� sir The call will go over in detail the implementation upgrading and/or installing the following system components; - Delivery/Installation of VIPER equipment at all locations(T rack for the Host locations; ' racks for all other locations® 2C monitors, 24-button keypads) - Power etrics/ apFlex - Ordering AVPNs/install AVPNs Site Survey Dates Installation of routers and other equipment Equipment Delivery The AT&T Project Manager will work with Intrado, Monroe County and AT&T Techs to finalize date for equipment delivery, The AT&T Tech will e onsite at each location to receive and inventory the equipment, Implementation Phase The Project Manager will coordinate with various AT&T intra-departments®vendors and Monroe County for implementation of aforementioned plan to include multiple dates. Specifically, AT&T Technicians and Intrado Technicians, who will conduct the site visit and provided site requirements if needed.AT&T Technicians and Intrado will install hardware. Intrado will configure and install the Viper system at each location to include Power11, Power Metrics,TXT2 911,and MapFlex. Intrado will conduct CCS Training,A min Training and User Training. AT&T Technicians and Intrado Technicians and Trainers will be onsite for e@go live88, Test/Acceptance The Project Manager will work with AT&T Technicians, Intrado and Monroe County to implement the test and acceptance plans/checklist reviously given to the customer, Completion Once the deliverables have been installed and officially handed off to customer,the Project Manager,will start the completion phase.The Project Manager will provide Monroe County with a completion notice detailing deliverables and handoff to Life Cycle Management/Maintenance,Service Executive, Henry Anc eta. c. 2016 A i&l`Intetlectual Property.All rights reserved.AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property. E' � I VLII ER I Project Milestones: DRAFT—dependent upon contract signing—subject to change depending;upon vendor availability and PAP availability ..................... — ..... Product Phase sUrmmated Due Date Comments Status ............................... ::::::::::::............:::::..........—..:::...... Kick off meeting 1./.1. /21 2: ch duW and e�ecute.....site survey 1./2 &12 _2/2/2, Order AVPN Circuits /1. /2 Install AVPN Circuit., (esl.elates) 2/2�m1/2 —; /1.0/2 ::::::::::::::::::::::::::::::::::::.....:......:: .....�.__._............... ............................ ::::m:::::::........................... Shipment of"��ip Equipment 2/1../23 2/ /2; r.................................... .... —::_:,..�............1 ._._—........... m.................. ................... Installation of Viper gLOpnrmernt 2/ /23 m. /2:1/23 .....::.::.:::..::.::.... ... ::::::......-..................... ............................................. _ CCS Trainin, /:1. / : /2 / 3 :..:......�.�....... :::.:—.........._....._.. .. ...........— dmrmin Training 5/ / :::.5/19/23 ........................................1................. �,................ WT.P Training 11/8/ : _.._ /19/2; ....................... —::::........�:..,��__�....... _...� utoverto��ll� / /2,: / 5/ ,# ...... / / ...................................: ....... ......... ..... Testing Post ut . � 2: 7/ 5/2. Customer SlArvey/ cceptarce 7/ 6/23 —7/',29/23 ............................... _.............................. _.:::::.:_::.: Transition to fecycge d / / Disclaimer This is a non-binding document produced by AT&T solely to facilitate the parties'discussions. Nothing set forth in this document constitutes a legal right or obligation on the part of either AT&T or Orange County. The legal rights and obligations of the parties with respect to this proposed project and with respect to the services that maybe implemented or disconnected under this proposed project,to the extent that any become binding,will beset forth in an AT&T Master Agreement and/or Contract(Agreement). This project plan is not intended by the parties to modify,waive or supplement and does not modify,waive or supplement any of the parties' legal rights or obligations under the Agreement. :>2016 AT&T Intellectual Property.All rights reseaved.AT&,r and the Globe logo sire registered trademarks of AT&T Intellectual Property. ATTACHMENT 4 AT&T .................. Payment Schedule -A:T&T Viper Re-fresh 2022 ..Descrilptioni =Eac=h ..................... No. 3. .....Contract Signature-Mutual Execution of the Contract 10% ............ Equipirnent $36,69430 Software, $1.1,505,40 ............................................................... .......... Install1lation $19,476.30 ra nhg $4,963.20 sub-total $72,639.20 ...... INN. ..............................................................—— 2-Up on Deli very—Deli very of Viper Equipment on Customer Premise—20% ................................. Equipment $73,388.60 L........................... Softwa ir� $23,010.80 ................................. .......... linstaflation $38,952..60 ............... ................ Training $9,926.40 ......................................... . ..................... Sub total $145,278.40 ......................................................................... ........ ....... No.,3- IF rst Use—20% EquIlIpment S'73,388.60 ...................... .................................................................................... Softwa re $23,010.80 .......................... Install1labon $38,9,152.60 .................. ........ Trainfirig $9,926.40 ......................................................................................... Sulb-tatal $145,278.40 lNo.4-Customer Acceptaince Project Complete&Accepted by Ciusitomer.—50% ........................... .................. .......................................................................................................................................... EqWpment $1.83,472.,00 ...................................................................................................................................................... Softwa re $5 71.5 2.7DO ................................ Install1laCon $97,382.00 ................ .................._- I raaning $24,816.00 ........... ......................... Sub-total $363,197.00 ................. ...................... To-tall $726,393.00 .......................................................................................................... ATTACHMENT 5 CD CA CA cR, gIq CA CA QN 06 CD CC" Ck CUD N,t a� 9L4 0 0.0 Y- A- a� 0 It I�r ' a CL S, 0) P ME c� L- u- CD im e U. C) c is mg s cj 10 CL cn 41 U. is CZ c ' 0 2 c cu CL Co GD CD Cox »� H 2 ` �] �8 us F ATTACHMENT 6 CountyFiscal Information 1 County onroe Fiscal Year -2021 YMa4p4 Wireless Fee Revenue E��3 6.26 Non-Wireless Fee RevenueE� (LE , VVireline, VoIP) 4 Pre-Paid Fee Revenue E:: 7 ,011.43 5 Total Fee Revenue E:: 4 1,669 53 Carry Forward Fee Revenue Calculation (Item 2 + Item #3 + Item ) 5 Fee ieerue Expenditures 566 0 Allowable Carry Forward $141,560 66 Maximum Allowable (30% of Item 5) Limited by Para 365.173(2)( ). Florida 10 Actual Carry Forward $0.00 Statutes. Assure amount is equal (=) to o less than ( ) Item 11 Excess Carry Forward 0.00 Recovery 11M 2 Preparers Name F E:� julia E 'Todd 13 Preparer's Title 1 Position 911 atabase Coordinator __ 14 Telephone Number 05-289-6035 15 Prearer°s Email E::: jtod keysso.net 16 Date 11� 0/2021 Incorporated by,r rertce In Fla Admin.Cade Rule S I.6.006 County E911 Fiscal Information Requirements for County Carry Forward FundsExcess Funding ATTACHMENT 7 I ntrado w mmouuumawwwo wine pwmore mn urvrvw iau wna�x uuwumiwwwwm mmwoom�m�iouumuuw�mmuommwirv�imrw,mw�wmmr,�i�aw�maw.cu�wr o, .,,,,yi �.�,o,,,s.,�„ - ._ _.. „x. ,,,,,,,,,,;n.,. ,�r; �„� ,,..,......yo. /11/2022 Lure White m 11 Coordinator Monroe County Sheriffs Office 10600 Aviation Boulevard Marathon , FL 33050 White, In regards, to the Monroe County Viper upgrade bid, at this time Intrado Life and Safety Solutions Corp. does not have certified technicians available in your area that could provide the requests support services in a timely manner and meet the required SLA for support. As such, let this letter serve as our official no bid response for this system upgrade request, Sincerely, Tien Elvington Brian Elvington r. Account Executive I Intrado Life and Safety Services 404.925.9260 P belvington@intrado.com ATTACHMENT 8 I I Julia Todd From. Brian Kelley <bkelley@convergeone.com> Bentz Thursday,August 4, 2022 10:45 AM To: TGRA Cc: Laura White;Julia Todd Subject: (SPAM] CAUTION:External Email - Subj: Re: Monroe County Viper Upgrade Tim&Team, Good morning.Thank you for reaching out on this opportunity. Unfortunately, ConvergeOne will not be bidding on this particular upgrade project due to our lack of E911-Field Engineering coverage for Monroe County.We would not be able to provide acceptable SLA coverage and response times for the County. I'm currently out of the office on PTO, but upon my return on Tuesday the 911 1 will draft and send a "no bid" letter for the County grant application. Thank you for reaching out to ConvergeOne for this opportunity, Regards, Brian BRIAN M KELLEY VICE PRESIDENT- PUBLIC SAFETY SALES o 720 279 5812 m 303 570 7057 8(1 o rr rid C ��e r D ri've I E nq rm 0 ci, C 8 0 112 convergeone.com