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Item F38
F.38 Coty f � ,�� ,' BOARD OF COUNTY COMMISSIONERS �� Mayor David Rice,District 4 The Florida Keys � Mayor Pro Tem Craig Cates,District 1 y Michelle Coldiron,District 2 James K.Scholl,District 3 Ij Holly Merrill Raschein,District 5 County Commission Meeting November 15, 2022 Agenda Item Number: F.38 Agenda Item Summary #11372 BULK ITEM: Yes DEPARTMENT: Information Technology TIME APPROXIMATE: STAFF CONTACT: Alan MacEachern (305) 295-5110 N/A AGENDA ITEM WORDING: Approval of Amendment to Agreement with DLT/Oracle for post implementation consulting support services for the Community Development Software Application. Services provided will be 42 hours per quarter to assist with optimization of the application workflows and integration of new features for $9,700 per quarter or $38,800 per year. ITEM BACKGROUND: This agenda item presents a request for consulting services to support our Community Development software application. As we anticipated when we selected this product, we will require an amount of ongoing consulting services for the next couple of years as we continue to optimize our electronic processes and gather feedback from our internal and external users. The hours included in this contract will give us the support we need as we continue to refine our processes and review further automation opportunities. PREVIOUS RELEVANT BOCC ACTION: Agenda Item— C5,April 21st, 2021 -Approve CONTRACT/AGREEMENT CHANGES: N/A STAFF RECOMMENDATION: Approve DOCUMENTATION: Consulting Amendment to Agreement with DLT Solutions_-signed Monroe County Agreement with DLT Solutions - 2021-04-05 with Appendix B Included DLT Solutions Proposal - Monroe County - 3-26-2021- Attachment A to the Agreement FINANCIAL IMPACT: Packet Pg. 1891 F.38 Effective Date: 12/01/2022 Expiration Date: 11/30/2024 Total Dollar Value of Contract: $77,600 Total Cost to County: $77,600 Current Year Portion: $38,800 Budgeted: Yes Source of Funds: CPI: N/A Indirect Costs: Estimated Ongoing Costs Not Included in above dollar amounts: Revenue Producing: No If yes, amount: Grant: County Match: Insurance Required: No Additional Details: Total impact is $77,600 with $38,800 occurring in both FY23 and FY24 12/01/22 180-52502 - BUILDING DEPARTMENT $38,800.00 12/01/23 180-52502 - BUILDING DEPARTMENT $38,800.00 Total: $77,600.00 REVIEWED BY: Alan MacEachern Completed 10/31/2022 3:15 PM Christine Limbert Completed 10/31/2022 3:25 PM Purchasing Completed 10/31/2022 3:39 PM Budget and Finance Completed 10/31/2022 3:40 PM Brian Bradley Completed 10/31/2022 3:44 PM Lindsey Ballard Completed 11/01/2022 10:15 AM Board of County Commissioners Pending 11/15/2022 9:00 AM Packet Pg. 1892 F.38.a AMENDMENT TO AGREEMENT FOR IMPLEMENTATION OF THE ORACLE PUBLIC SECTOR COMPLIANCE AND REGULATION PRODUCT 04 e 0 CL CL This Amendment to the Agreement ("Agreement") dated April 21, 2021 is made and entered into this day of 2022 by and between Monroe County, a political subdivision of the State of Florida, whose address is 1100 Simonton Street, Key West, Florida, 33040, its successors and assigns, hereinafter referred to as "COUNTY," through the Monroe County Board of County Commissioners ("BOCC"), AND DLT Solutions, LLC, a Foreign Limited Liability Company of the State of Florida, whose principal address is 2411 Dulles Corner Park, Suite 800, Herndon, VA 20171 its successors and assigns, hereinafter referred to as "DI-7 or "CONTRACTOR", F a WITNESSETH: as WHEREAS, the parties entered into an Agreement for the Oracle Public Sector Compliance and Regulation (PSCR) product for building permitting and contractor licensing to be utilized by the COUNTY'S Building Department; and F F 0 WHEREAS, by this amendment the County will add additional support services needed as after the implementation period; NOW,THEREFORE, in consideration of the mutual promises, covenants and agreements stated herein, and for other good and valuable consideration, the sufficiency of which is hereby acknowledged, COUNTY and CONTRACTOR agree as follows: U) e I 1. The Agreement will be amended to add the following support services as set forth Attachment A to this Agreement 2. The Agreement dated April 21, 2021, as amended herein, shall remain in full force and effect. IN WITNESS WHEREOF, each party has caused this Agreement to be executed by its duly authorized representative on the day and year first above written. 3 as F (SEAL) BOARD OF COUNTY COMMISSIONERS Attest: Kevin Madok, Clerk OF MONROE COUNTY, FLORIDA 0 By: By: As Deputy Clerk Mayor/Chairman as (Seal) CONTRACTOR F Attest: BY: By: Title: Title: Sr. Director of Sales as END OF AGREEMENT F M47N@t'.fDE COUN TY AITORNEY 0 � tRc�rv,q Acre e�aR CNR&STONE LIMBEFU-BARROWS ASSISTANT COUNTY AWORNEX DATE -_10L31122......... Packet Pg. 1893 F.38.a c14 0 Attachment A- C, C, Price Quote/Oracle Firm Fixed Price Service Exhibit DLT Solutions,LLC Proposal 0 U) C 0 U CL 0 0 ,E E E 0 U c� P U) U) I E E E U) a 0 U E c5 Packet Pg. 1894 F.38.a (;)u(::)te: 5120664 OOP'`. Re-f`E.-alr�.ance 1726988 Price QuotationCDate 10/24/2022 N on,10 r , :,'OkIIR A,�N V'' N x: j. I Ires:: 11/30/2022 0 CL CL if o:Alan MacEachern F::iroinn Jessica Marino Monroe County (FL) DLT Solutions, LLC �y 1100 Simonton St 2411 Dulles Corner Park Key West, FL 33040 Suite 800 Herndon, VA 20171 U) a 0 1=lhoiroe: (305)453-8792 = lioa:airoe: (703)773-9262 U F::a r: F::a r: (703)773-9262 f::::ant�p iill: maceachern-a Ian@monroe ccunty-fl.gov jessica.marino@dlt.com CL 11....1f 11lairt INo. Contract (.sty UrOt 1Fliriice 1::::::rt. 1Fliriice. 1 9891-27186 MSTATE-ORCL-USC 1 $9,700.00 $9,700.00 Post Production Support Report(Quarter 1) E PoP: 12/1/2022 through 11/30/2024 0 2 9891-27187 MSTATE-ORCL-USC 1 $9,700.00 $9,700.00 U Post Production Support Report(Quarter 2) PoP: 12/1/2022 through 11/30/2024 0 3 9891-27188 MSTATE-ORCL-USC 1 $9,700.00 $9,700.00 Post Production Support Report(Quarter 3) Es U) PoP: 12/1/2022 through 11/30/2024 Usk a 4 9891-27189 MSTATE-ORCL-USC 1 $9,700.00 $9,700.00' Post Production Support pp Report p (Quarter 4) 0 PoP: 12/1/2022 through 11/30/2024 5 9891-27190 MSTATE-ORCL-USC 1 $9,700.00 $9,700.00 Post Production Support Report(Quarter 5) POP: 12/1/2022 through 11/30/2024 6 9891-27191 MSTATE-ORCL-USC 1 $9,700.00 $9,700.00' Post Production Support Report(Quarter 6) 0 PoP: 12/1/2022 through 11/30/2024 7 9891-27192 MSTATE-ORCL-USC 1 $9,700.00 $9,700.00 E Post Production Support Report(Quarter 7) PoP: 12/1/2022 through 11/30/2024 E 8 9891 27193 MSTATE-ORCL-USC 1 $9,700.00 $9,700.00' Post Production Support Report(Quarter 8) U) a PoP 12/1/2022 through 11/30/2024 0 t3 ----------------------------------------------------------------------------------------- C:"bl..:IC COINlf IIIC:"blEIN lrllN... Fla e I of 2 Packet Pg. 1895 F.38.a ()1u(:-)te:: 5120664 000 lRe-f`E-;,r�.ance 1726988 Price QuotationCDate 10/24/2022 N on,:uA iA, M14RAIA NPK N.:Exll lures:: 11/30/2022 0 CL CL :Fll....lf 11=a in INa:a. Cointiract &'.bt t.tirJt 1Flriice 1:::ct. 11= rii ;e Y, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ----------------------------------------------------------------------------------------- U) Contract Serial No. 180233-001 9= Contract Expires: 11/30/2023 U UEI - F1N2KDGBDTU8 Federal ID#: 54-1599882 FOB: Destination E Terms: Net 30 (On Approved Credit) CL DLT accepts VISA/MC/AMEX Ship Via: Fedex Ground/UPS THIS QUOTE IS SUBJECT TO THE TERMS AND CONDITIONS OF CONTRACT SERIAL NUMBER 180233. CUSTOMER IS DIRECTED TO INCORPORATE (BY REFERENCE)THIS QUOTE IN ANY RESULTING TASK/DELIVERY ORDER OR AWARD. THE TERMS OF THE AFOREMENTIONED CONTRACT ARE THE E ONLY CONTROLLING TERMS AND ANY TERMS OR CONDITIONS CONTAINED IN AN ORDER, AWARD OR E OTHER INSTRUMENT OF BUYER, WHICH ARE IN ADDITION TO OR INCONSISTENT WITH ANY OF THE 0 TERMS OR CONDITIONS CONTAINED IN THOSE REFERENCED HEREIN, SHALL NOT BE BINDING ON DLT OR ITS MANUFACTURERS AND SHALL NOT APPLY UNLESS SPECIFICALLY AGREED TO IN WRITING BY DLT. CPARs requests should be sent to the attention of AJ Ezersky at cpars@dlt.com. PI,,,,,,IEASE II° E J"]�` At I, L DLT Solutions, LLC fail: DLT Solutions, LLC � ............................... e) Bank of America P.O. Box 743359 ..P- I••••••• I'°°"•I "1!n . ABA#111000012 Atlanta,GA 30374-3359 eel Acct#4451063799 9= 2 Customer orders subject to applicable sales tax. 0 Documentation to be submitted to validate Invoice for payment: a. Authorized Services shall be invoiced with a corresponding time report for the period of performance identifying names, days, and hours worked. b. Authorized reimbursable expenses shall be invoiced with a detailed expense report, documented by copies of supporting , receipts. c. Authorized Education or Training shall be invoiced with a Report identifying date and name of class completed, and where applicable the name of attendees. The Quote Number referenced above incorporates Oracle's Technical Support Policies located at: http://www.oracle.com/us/support/policies/index.html. Issuance of an order pursuant to this quote is acknowledgement and acceptance of these terms and conditions. Please reference and incorporate this Quote Number on your purchase order. E E U) 0 U E c� C:"bl..:IC t:OINlf IIIC:"blf IN IC IIAI... Page 2 of 2 Packet Pg. 1896 0jJDXT 1 ffffffffffffffl A TECH DA64 COMPANY U) as September 20, 2022 e t 0 CL Alan MacEachern Monroe County, FL O iil,,a d e III iii ill ill„°nfr III iii x e d III y°ill,,ike 'S e ill Vk III Ill�iii llb i t DLT Quote: 512o664 E CL i. Description of Services and Deliverables as as A. Services a Oracle will provide You with the following Services related to Your implementation of the Oracle Public Sector Compliance and Regulation module("Compliance and Regulation")and E Your Oracle Policy Automation ("OPA"), deployment. Specifically, Oracle will assist with planning for and executing upgrades, understanding of new features and functionality and how as to deploy new functionality. Such Services shall be limited to up to forty-two(42) hours per U quarter for up to eight(8)quarters.Any portion of the quarterly hours not used within the relevant quarter will expire at the end of such quarter; any unused amounts are non-refundable as and are forfeited upon expiration. U) e Services included in the scope of this exhibit are: I 0 i. Planning and coordination of services to be completed quarterly; 2. Guidance and assistance with process and procedures around quarterly upgrades, including testing; 3. Review,training, and demonstration of new product features and functions; 4. Guidance with product direction and configuration changes and enhancements; 3 5.Assistance with configuration issues and requests; 6.Assistance with reports and dashboards; 7. Creation and delivery of eight(8) Post Production Support Reports provided electronically ' every quarter,which will include the following details of work provided to You during that period: a.Tasks worked, b. Resources that worked on those tasks, E C. Hours worked, d. Hours remaining, and E e. Synopsis of the outcomes related to the tasks. 8.Additional product training as mutually agreed to in writing; and g. Preparing quarterly post production support reports. 0 B. Deliverables as Services performed by Oracle under this exhibit shall be for the purpose of providing the U following deliverables: rr rr I I I II I�� I I II IIIIII �� �� � I IIIII�IIIII� I �� II � � I III II/I�I�II .III � II� .III II II�I�I II III I III. I. III I I I I I I I u s III 9 I 0jJDXT 1 ffffffffffffffl A TECH DA64 COMPANY U) No. Deliverable Name Deliverable Description >_ 1 Post Production The report provided electronically every quarter outlining the details of post production Support Report support work provided during that period,as described in Section 1.A.7 above. CL CL 2. Acceptance of Deliverables Upon completion of any deliverable set forth in Section 1.13 above, Oracle shall provide a copy to You and demonstrate that the deliverable conforms to its description upon Your request. If the deliverable does not conform with its description,You shall have three(3) business days after Oracle's submission of the deliverable ("acceptance period")to give Oracle written notice as specifying the deficiencies in detail. Oracle shall use reasonable efforts at no cost to You to CL promptly cure any such deficiencies and, after completing such cure, Oracle shall resubmit the deliverable for Your review within a new acceptance period. Upon accepting any deliverable, as You shall provide Oracle with written acceptance of such deliverable. If You fail to provide written notice of any deficiencies within the acceptance period, such deliverable shall be deemed accepted at the end of the acceptance period. E E 0 3. Fees, Expenses, and Taxes as A. You agree to pay Oracle the fee specified below for the Services and deliverables in this exhibit. This fee does not include expenses or taxes. Upon completion of a milestone,the corresponding fee for such milestone specified below becomes due and payable and Oracle shall thereafter invoice, and You shall pay, such fee;this payment obligation shall become non- . cancelable and the sum paid non-refundable on such completion date.A milestone is I completed once all the deliverable(s) under such milestone are accepted, or deemed accepted, in accordance with Section 2(Acceptance of Deliverables)above. No. Milestone Milestone Fee 1 Post Production Support Report $9,700.00 (Quarter 1) 2 Post Production Support Report $9,700.00 E (Quarter 2) 3 Post Production Support Report $9,700.00 (Quarter 3) 4 Post Production Support Report $9,700.00 Quarter 4 E 5 Post Production Support Report $9,700.00 Quarter 5 E 6 Post Production Support Report $9,700.00 Quarter 6 7 Post Production Support Report $9,700.00 (Quarter 7) 8 Post Production Support Report $9,700.00 (Quarter 8) E Total Fixed Fee $77,600.00 rr rr I I I II I�� I I II IIIIII �� �� � I IIIII�IIIII� I �� II � � I III II/I�I�II .III � II� .III II II�I�I II III I III. I. III I I I I I I I u s III 9 I 0JJDXT 1 ffffffffffffffl A TECH DA64 COMPANY 4. Project Management (D You and Oracle each agree to designate a project manager who shall work together to facilitate an efficient delivery of the Services.Your project manager shall have the authority to approve CL CL Services on Your behalf. Oracle shall have the sole right to exercise direct control and supervision over the work assignments of Oracle resources. CD ° S. Your Cooperation. Subject to the terms in the Policies,the following obligations apply in addition to those in the Policies: A. Assign and provide one point of contact to request work from Oracle staff via Oracle point of contact. E CL 6. Project Assumptions. A. Electronic delivery of the Post Production Support Report each quarter will indicate to Your project manager the completion of support for that quarter. B. The parties acknowledge and agree that the performance of Services does not require or involve the processing of personal data. E C. A formal request process will be established whereby You can request Services from Oracle as part of this engagement; however, Oracle will have no obligation to perform such requested as Services except pursuant to the change control process in accordance with section B.S. of the ordering document. D. Oracle will provide an overview of each release prior to its release into production suggesting features and functions that You may utilize. U) e I U) C 0 ° 0 ° C as E qb qb 0 C as E C as E U) C 0 C as E U ffffffffffffffffffffffffffffffffffffffffffffffflffffff fffffffff fff f 11 ,7�/ uuuu um i m uu u m Y I I rl I rl r/I I I I I II Ir�.� I I II III,III �� �� I I IIIII I�I II III � I II I ,III I � I I>I rI II/ s III 9 I r AGREEMENT FOR IMPLEMENTATION OF THE ORACLE PUBLIC SECTOR COMPLIANCE AND REGULATION PRODUCT This Agreement ("Agreement") made and entered into this day of , 2021 by and between Monroe County, a political subdivision of the State of Florida, whose address is 1100 Simonton Street, Key West, Florida, 33040, its successors and assigns, hereinafter referred to as "COUNTY," through the Monroe County Board of County Commissioners ("BOCC"), AND DLT Solutions, LLC, a Foreign Limited Liability Company of the State of Florida, whose principal address is 2411 Dulles Corner Park, Suite 800, Herndon, VA 20171 its successors and assigns, hereinafter referred to as "DLT" or"CONTRACTOR", WITNESSETH: WHEREAS, the COUNTY is in need of a software product to be utilized by the building and code departments for processing and issuing of building permits, contractor licenses, code case, and other related functions, as the vendor for the current system in use has published an end of life support for the product; and WHEREAS, County staff has research various products offered for this purpose and has determined the best option to meet the County's Building Department's needs is an Oracle software product; WHEREAS, COUNTY desires to implement the Oracle Public Sector Compliance and Regulation (PSCR) product for building permitting and contractor licensing to be utilized by the COUNTY'S Building Department; and WHEREAS, CONTRACTOR has agreed to implement the Oracle PSCR product through a True Cloud Method JCM) implementation methodology which will be deployed for the functional areas of Building Permitting and Contractor Licensing and which shall collectively be referred to as the "Project"; and WHEREAS, this Agreement will be utilizing cooperative purchasing and pricing through OMNIA Partners, a cooperative purchasing organization for public sector procurement, using a competitively bid solicitation issued by Maricopa County, AZ on behalf of itself and all states, local governments, and other government agencies, for Oracle Products and Services (DLT Solutions, LLC contract #180233-001; effective 12/12/18 to 11/30/23; Additional term up to a maximum of five years up to 11/30/2028); and WHEREAS, DLT Quote 4916437 is incorporated into and made part of this Agreement (See Attachment A); NOW, THEREFORE, in consideration of the mutual promises, covenants and agreements stated herein, and for other good and valuable consideration, the sufficiency of which is hereby acknowledged, COUNTY and CONTRACTOR agree as follows: FORM OF AGREEMENT ARTICLE 1 1.1 REPRESENTATIONS AND WARRANTIES By executing this Agreement, CONTRACTOR makes the following express representations and warranties to the COUNTY: 1.1.1 The CONTRACTOR shall maintain all necessary licenses, permits or other authorizations necessary to act as CONTRACTOR for the Project until the CONTRACTOR'S duties hereunder have been fully satisfied; 1.1.2 The CONTRACTOR shall prepare all documentation required by this Agreement in such a manner that they shall be accurate, coordinated and adequate for use in verifying work completed and shall be in conformity and comply with all applicable law, codes and regulations. The CONTRACTOR warrants that the documents prepared as a part of this Agreement will be adequate and sufficient to document costs in a manner that is acceptable for reimbursement by government agencies, therefore eliminating any additional cost due to missing or incorrect information; 1.1.3 Subject to the indemnification outlined in Article V, the CONTRACTOR assumes full responsibility to the extent allowed by law with regards to his performance and those directly under his employ. 1.1.4 The CONTRACTOR'S services shall be performed as expeditiously as is consistent with professional skill and care and the orderly progress of the Project. In providing all services pursuant to this agreement, the CONTRACTOR shall abide by all statutes, ordinances, rules and regulations pertaining to, or regulating the provisions of such services, including those now in effect and hereinafter adopted. Any violation of said statutes, ordinances, rules and regulations shall constitute a material breach of this agreement and shall entitle the Board to terminate this contract immediately upon delivery of written notice of termination to the CONTRACTOR. 1.1.5 At all times and for all purposes under this agreement the CONTRACTOR is an independent contractor and not an employee of the Board of County Commissioners for Monroe County. No statement contained in this agreement shall be construed so as to find the CONTRACTOR or any of his/her employees, contractors, servants, or agents to be employees of the Board of County Commissioners for Monroe County. 1.1.6 The CONTRACTOR shall not discriminate against any person on the basis of race, creed, color, national origin, sex, age, or any other characteristic or aspect which is not job related, in its recruiting, hiring, promoting, terminating, or any other area affecting employment under this agreement or with the provision of services or goods under this agreement. ARTICLE II SCOPE OF BASIC SERVICES 2.1 DEFINITION CONTRACTOR'S Scope of Basic Services consist of those described in Attachment A. The CONTRACTOR shall commence work on the services provided for in this Agreement promptly upon his receipt of a written notice to proceed from the COUNTY. 2.2 NOTICE REQUIREMENT All written correspondence to the COUNTY shall be dated and signed by an authorized representative of the CONTRACTOR. Any notice required or permitted under this agreement shall be in writing and hand delivered or mailed, postage pre-paid, to the COUNTY by certified mail, return receipt requested, to the following: Alan MacEachern IT Director Monroe County BOCC Information Technology 102050 Overseas Highway, MM 102.5 Key Largo, FL 33037 And: Ed Koconis Administrative Director Monroe County BOCC 102050 Overseas Highway, MM 102.5 Key Largo, FL 33037 And: Mr. Roman Gastesi, Jr. Monroe County Administrator 1100 Simonton Street, Room 2-205 Key West, Florida 33040 For the CONTRACTOR: Sheree Diller Sales Account Executive DLT Solutions, LLC 2411 Dulles Corner Park, Suite 800 Herndon, VA 20171 ARTICLE III ADDITIONAL PRODUCTS AND SERVICES 3.1 Additional products and services are those products and services not included in the Scope of Basic Services. Should the COUNTY require additional products or services they shall be paid for by the COUNTY at pricing, rates or fees negotiated at the time when services are required, but only if approved by the COUNTY before commencement. 3.2 If Additional Services are required the COUNTY shall issue a letter requesting and describing the requested products and services to the CONTRACTOR. The CONTRACTOR shall respond with a fee proposal, in accordance with the competitive pricing under the DLT Solutions, LLC contract for Oracle Products and Services (contract #180233-001; effective 12/12/18 to 11/30/23; Additional term up to a maximum of five years up to 11/30/2028), to provide the requested products and/or to perform the requested services. Only after receiving an amendment to the Agreement and a notice to proceed from the COUNTY, shall the CONTRACTOR proceed with the Additional Services. Any additional services must be funded and approved by the Board of County Commissioners. ARTICLE IV COUNTY'S RESPONSIBILITIES, 4.1 The COUNTY shall provide complete and accurate information and cooperation regarding requirements for the Project including access to office accommodations, facilities, equipment, county staff assistance and cooperation, and complete and accurate data. 4.2 The COUNTY shall designate a representative to act on the COUNTY's behalf with respect to the Project. The COUNTY or its representative shall render decisions in a timely manner pertaining to request for information submitted by the CONTRACTOR in order to avoid unreasonable delay in the orderly and sequential progress of the CONTRACTOR'S services. 4.3 Prompt written notice shall be given by the COUNTY and the CONTRACTOR's representative if either become aware of any fault or defect in the Project or non- conformance with the Agreement Documents. Written notice shall be deemed to have been duly served if sent pursuant to paragraph 2.2. 4.4 The COUNTY shall furnish the required information and services and shall render approvals and decisions as expeditiously as necessary for the orderly progress of the CONTRACTOR'S services. 4.5 The COUNTY's review of any information or documents prepared by the CONTRACTOR or its subcontractors shall be solely for the purpose of determining whether such information or documents are generally consistent with the COUNTY's criteria, as, and if, modified. No review of such information or documents shall relieve the CONTRACTOR of responsibility for the accuracy, adequacy, fitness, suitability or coordination of its work product. ARTICLE V INDEMNIFICATION AND HOLD HARMLESS 5.1 To the fullest extent permitted by law, and to the extent that claims, damages, losses or expenses are not covered and paid by insurance purchased by the Contractor, the Contractor shall defend indemnify and hold harmless the County (as Owner), its agents, representatives, agents, officers, directors, officials, and employees from and against all claims, damages, losses, and expenses (including, but not limited to attorneys' fees, court costs, expert witness fees, and the costs and attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted from the negligent acts and, errors, or willful omissions, relating to the performance of this Contract. 5.2 Contractor's duty to defend, indemnify, and hold harmless the County, its agents, representatives, agents, officers, directors, officials, and employees shall arise in connection with any claim, damage, loss, or expense that is attributable to bodily injury, sickness, disease, death or injury to, impairment of, or destruction of tangible property, including loss of use resulting there from, caused by negligent acts and errors, or willful omissions in the performance of this Contract, but only to the extent caused by the negligent acts or omissions of the Contractor, a subcontractor, any one directly or indirectly employed by them, or anyone for whose acts they may be liable, regardless of whether or not such claim, damage, loss, or expense is caused in part by a party indemnified hereunder. 5.3 Notwithstanding anything to the contrary, no provision of this Agreement shall prohibit or affect Contractor's right to seek contribution from any party responsible for the underlying claim. 5.4 The amount and type of insurance coverage requirements set forth herein will in no way be construed as limiting the scope of the indemnity in this paragraph. The scope of this indemnification does not extend to the sole negligence of County. NOTWITHSTANDING ANYTHING TO THE CONTRARY, DLT SOLUTIONS TOTAL LIABILITY UNDER THIS AGREEMENT, FOR ANY CAUSE OF ACTION WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT OF FEES PAID BY COUNTY UNDER THE APPLICABLE STATEMENT OF WORK FROM WHICH SUCH LIABILITY ARISES. 5.5 SECTION 6.2 INFRINGEMENT DEFENSE INDEMNIFICATION SHALL APPLY AS SET FORTH BELOW (SEE ORACLE PRODUCTS AND SERVICES AGREEMENT DATED 12/12/18- Attached hereto as Attachment B): (SEE EXHIBIT C, D AND E Attachment B) Exhibit C - ORACLE SOFTWARE PROGRAMS AND/OR SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v032819. Exhibit D - ORACLE CLOUD SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041818. Exhibit E - ORACLE HARDWARE US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v032819. Exhibit F - ORACLE LINUX AND ORACLE VM SERVICES SUPPLMENTAL PUBLIC SECTOR TERMS AND CONDITIONS v190712 ARTICLE VI PERSONNEL 6.1 PERSONNEL The CONTRACTOR shall assign only qualified personnel to perform any service concerning the project. ARTICLE V11 COMPENSATION, PAYMENTS, BUDGET and TERM 7.1 COMPENSATION BASED ON SPECIFIED RATES 7.1.1 The COUNTY shall pay the CONTRACTOR monthly in current funds for the CONTRACTOR'S performance of this Agreement based on the competitively bid pricing outlined in Attachment A. The Total Estimated Not to Exceed Amount of Seven Hundred and Eight Thousand, Six Hundred and Twelve Dollars and Twenty Nine Cents. ($708,612.29) will apply to this Agreement. This amount is composed of Four Hundred and Fifty Six Thousand, Nine Hundred and Eighty Nine Dollars and Twenty Four cents. ($456,989.24) in implementation costs and Two Hundred and Fifty-One Thousand, Six Hundred and Twenty-Three Dollars and Five Cents ($251,623.05) in initial Licensing costs. 7.2 PAYMENTS 7.2.1 The contractor will be paid in increments based on delivered work products according to the Proposed Payment Schedule included in Attachment A, page 16, Section 5. Payment will be made pursuant to the Local Government Prompt Payment Act 218.70, Florida Statutes. (A) If the CONTRACTOR'S duties, obligations and responsibilities are materially changed by amendment to this Agreement after execution of this Agreement, compensation due to the CONTRACTOR shall be equitably adjusted, either upward or downward; (B) As a condition precedent for any payment due under this Agreement, the CONTRACTOR shall submit monthly, unless otherwise agreed in writing by the COUNTY, a proper invoice to COUNTY requesting payment for services properly rendered and reimbursable expenses due hereunder. The CONTRACTOR'S invoice shall describe with reasonable particularity the service rendered. The CONTRACTOR'S invoice shall be accompanied by such supporting documentation or data in support of expenses for which payment is sought that is acceptable to the Clerk based on generally accepted account principles and such laws, rules and regulations as may govern the Clerk's disbursal of funds. 7.3 BUDGET AND REIMBURSEABLE EXPENSES 7.3.1 The CONTRACTOR may not be entitled to receive, and the COUNTY is not obligated to pay, any fees or expenses in excess of the amount budgeted for this contract in each fiscal year (October 1 - September 30) by COUNTY's Board of County Commissioners. The budgeted amount may only be modified by an affirmative act of the COUNTY's Board of County Commissioners. 7.3.2 The COUNTY's performance and obligation to pay under this Agreement is contingent upon an annual appropriation by the Board of County Commissioners and the approval of the Board members at the time of contract initiation and its duration. 7.3.3 It is anticipated that no reimbursable expenses will be incurred by the CONTRACTOR. Additionally, it is anticipated that this work will be performed remotely, but in the event that travel becomes necessary, expenses incurred in connection with travel authorized by the County, in writing, will only be reimbursement to the extent and in the amount authorized by Section 112.061, Florida Statutes. 7.4 TERM OF AGREEMENT 7.4.1 The initial term of this Agreement is for aThirty-six (36) month period. This Agreement may be extended upon mutual agreement of the parties. The Agreement may be renewed after the initial three year term for incremental one-year extensions in accordance with the term of the contract for Oracle Products and Services (DLT Solutions, LLC contract #180233-001; effective 12/12/18 to 11/30/23; Additional term up to a maximum of five years up to 11/30/2028). Any renewal of this Agreement must be in writing and signed by both the COUNTY and CONTRACTOR. ARTICLE Vill INSURANCE 8.1 The CONTRACTOR shall obtain insurance as specified and maintain the required insurance at all times that this Agreement is in effect. In the event the completion of the project (to include the work of others) is delayed or suspended as a result of the CONTRACTOR'S failure to purchase or maintain the required insurance, the CONTRACTOR shall indemnify the COUNTY from any and all increased expenses resulting from such delay. 8.2 The coverage provided herein shall be provided by an insurer with an A.M. Best rating of VI or better, that is licensed to business in the State of Florida and that has an agent for service of process within the State of Florida. The coverage shall contain an endorsement providing sixty(60) days notice to the COUNTY prior to any cancellation of said coverage. Said coverage shall be written by an insurer acceptable to the COUNTY and shall be in a form acceptable to the COUNTY. 8.3 CONTRACTOR shall obtain and maintain the following policies: A. Workers' Compensation insurance as required by the State of Florida, sufficient to respond to Florida Statute 440. B. Employers Liability Insurance with limits of$100,000 per Accident, $500,000 Disease, policy limits, $100,000 Disease each employee. C. Comprehensive Business Automobile and Vehicle Liability Insurance covering claims for injuries to members of the public and/or damages to property of others arising from use of motor vehicles, including onsite and offsite operations, and owned, hired or non- owned vehicles, with $200,000 per person, $300,000 per Occurrence, $200,000 Property Damage or$300,000 combined single limit. D. Commercial General Liability Insurance, including Personal Injury Liability, covering claims for injuries to members of the public or damage to property of others arising out of any covered act or omission of the CONTRACTOR or any of its employees, agents or subcontractors or subCONTRACTORs, including Premises and/or Operations, Products and Completed Operations, Independent Contractors; Broad Form Property Damage and a Blanket Contractual Liability Endorsement with $300,000 per Person, $500,000 per Occurrence, $200,000 Property Damage or$500,000 Combined Single Limit. An Occurrence Form policy is preferred. If coverage is changed to or provided on a Claims Made policy, its provisions should include coverage for claims filed on or after the effective date of this contract. In addition, the period for which claims may be reported must extend for a minimum of 48 months following the termination or expiration of this contract. E. Professional Liability Insurance or Engineer's Errors and Omissions insurance of $300,000 per occurrence and $500,000 annual aggregate. If the policy is a "claims made" policy, CONTRACTOR shall maintain coverage or purchase a "tail" to cover claims made after completion of the project to cover the statutory time limits in Chapter 95 of the Florida Statutes. F. Cyber Liability Insurance to include the following coverages: Data Breach, Network Security Liability, Internet Media, Network Extortion, regulatory Proceedings, PCI Fine and Cost. The minimum limits acceptable is: $1,000,000 G. COUNTY shall be named as an additional insured with respect to CONTRACTOR'S liabilities hereunder in insurance coverages identified in Paragraphs C and D. H. CONTRACTOR shall require its subcontractors to be adequately insured at least to the limits prescribed above, and to any increased limits of CONTRACTOR if so required by COUNTY during the term of this Agreement. COUNTY will not pay for increased limits of insurance for subcontractors. I. CONTRACTOR shall provide to the COUNTY certificates of insurance or a copy of all insurance policies including those naming the COUNTY as an additional insured. The COUNTY reserves the right to require a certified copy of such policies upon request. J. If the CONTRACTOR participates in a self-insurance fund, a Certificate of Insurance will be required. In addition, the CONTRACTOR may be required to submit updated financial statements from the fund upon request from the COUNTY. ARTICLE IX MISCELLANEOUS 9.1 SECTION HEADINGS Section headings have been inserted in this Agreement as a matter of convenience of reference only, and it is agreed that such section headings are not a part of this Agreement and will not be used in the interpretation of any provision of this Agreement. 9.2 SUCCESSORS AND ASSIGNS The CONTRACTOR shall not assign or subcontract its obligations under this agreement, except in writing and with the prior written approval of the Board of County Commissioners for Monroe County and the CONTRACTOR, which approval shall be subject to such conditions and provisions as the Board may deem necessary. This paragraph shall be incorporated by reference into any assignment or subcontract and any assignee or subcontractor shall comply with all of the provisions of this agreement. Subject to the provisions of the immediately preceding sentence, each party hereto binds itself, its successors, assigns and legal representatives to the other and to the successors, assigns and legal representatives of such other party. 9.3 NO THIRD PARTY BENEFICIARIES Nothing contained herein shall create any relationship, contractual or otherwise, with or any rights in favor of, any third party. 9.4 TERMINATION A. In the event that the CONTRACTOR shall be found to be negligent in any aspect of service, the COUNTY shall have the right to terminate this agreement after fifteen (15) days written notification to the CONTRACTOR. B. Either of the parties hereto may cancel this Agreement without cause by giving the other party sixty (60) days written notice of its intention to do so. C. Termination for Cause and Remedies: In the event of breach of any contract terms, the COUNTY retains the right to terminate this Agreement. The COUNTY may also terminate this agreement for cause with CONTRACTOR should CONTRACTOR fail to perform the covenants herein contained at the time and in the manner herein provided. In the event of such termination, prior to termination, the COUNTY shall provide CONTRACTOR with fifteen (15) calendar days' notice and provide the CONTRACTOR with an opportunity to cure the breach that has occurred. If the breach is not cured, the Agreement will be terminated for cause. If the COUNTY terminates this agreement with the CONTRACTOR, COUNTY shall pay CONTRACTOR the sum due the CONTRACTOR under this agreement prior to termination, unless the cost of completion to the COUNTY exceeds the funds remaining in the contract; however, the COUNTY reserves the right to assert and seek an offset for damages caused by the breach. The maximum amount due to CONTRACTOR shall not in any event exceed the spending cap in this Agreement. In addition, the COUNTY reserves all rights available to recoup monies paid under this Agreement, including the right to sue for breach of contract and including the right to pursue a claim for violation of the COUNTY's False Claims Ordinance, located at Section 2-721 et al. of the Monroe County Code. D. Termination for Convenience: The COUNTY may terminate this Agreement for convenience, at any time, upon sixty (60) days' notice to CONTRACTOR. If the COUNTY terminates this agreement with the CONTRACTOR, COUNTY shall pay CONTRACTOR the sum due the CONTRACTOR under this agreement prior to termination, unless the cost of completion to the COUNTY exceeds the funds remaining in the contract. The maximum amount due to CONTRACTOR shall not exceed the spending cap in this Agreement. In addition, the COUNTY reserves all rights available to recoup monies paid under this Agreement, including the right to sue for breach of contract and including the right to pursue a claim for violation of the COUNTY's False Claims Ordinance, located at Section 2-721 et al. of the Monroe County Code. E. For Contracts of any amount, if the County determines that the Contractor/Consultant has submitted a false certification under Section 287.135(5), Florida Statutes or has been placed on the Scrutinized Companies that Boycott Israel List, or is engaged in a boycott of Israel, the County shall have the option of (1) terminating the Agreement after it has given the Contractor/Consultant written notice and an opportunity to demonstrate the agency's determination of false certification was in error pursuant to Section 287.135(5)(a), Florida Statutes, or (2) maintaining the Agreement if the conditions of Section 287.135(4), Florida Statutes, are met. F. For Contracts of $1,000,000 or more, if the County determines that the Contractor/Consultant submitted a false certification under Section 287.135(5), Florida Statutes, or if the Contractor/Consultant has been placed on the Scrutinized Companies with Activities in the Sudan List, the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List, or been engaged in business operations in Cuba or Syria, the County shall have the option of(1)terminating the Agreement after it has given the Contractor/Consultant written notice and an opportunity to demonstrate the agency's determination of false certification was in error pursuant to Section 287.135(5)(a), Florida Statutes, or (2) maintaining the Agreement if the conditions of Section 287.135(4), Florida Statutes, are met. 9.5 CONTRACT DOCUMENTS This contract consists of the Request for Proposals (issued under the lead agency under OMNIA Partners), any addenda, the Form of Agreement (Articles I-IX)/This Agreement, the CONTRACTOR'S response to the RFP, the documents referred to in the Form of Agreement as a part of this Agreement, and Attachment A, and modifications made after execution by written amendment. In the event of any conflict between any of the Contract documents, the Form of the Agreement/this Agreement will control or alternatively the one imposing the greater burden on the CONTRACTOR will control. 9.6 PUBLIC ENTITIES CRIMES A person or affiliate who has been placed on the convicted vendor list following a conviction for public entity crime may not submit a bid on contracts to provide any goods or services to a public entity, may not submit a bid on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or CONTRACTOR under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017 of the Florida Statutes, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list. By signing this Agreement, CONTRACTOR represents that the execution of this Agreement will not violate the Public Entity Crimes Act(Section 287.133, Florida Statutes). Violation of this section shall result in termination of this Agreement and recovery of all monies paid hereto, and may result in debarment from COUNTY's competitive procurement activities. In addition to the foregoing, CONTRACTOR further represents that there has been no determination, based on an audit, that it or any subCONTRACTOR has committed an act defined by Section 287.133, Florida Statutes, as a "public entity crime" and that it has not been formally charged with committing an act defined as a "public entity crime" regardless of the amount of money involved or whether CONTRACTOR has been placed on the convicted vendor list. CONTRACTOR will promptly notify the COUNTY if it or any subcontractor or subCONTRACTOR is formally charged with an act defined as a "public entity crime" or has been placed on the convicted vendor list. 9.7 MAINTENANCE OF RECORDS CONTRACTOR shall maintain all books, records, and documents directly pertinent to performance under this Agreement in accordance with generally accepted accounting principles consistently applied. Records shall be retained for a period of five years from the final payment or termination of this agreement. Each party to this Agreement or its authorized representatives shall have reasonable and timely access to such records of each other party to this Agreement for public records purposes during the term of the Agreement and for five years following the final payment or termination of this Agreement. If an auditor employed by the COUNTY or Clerk determines that monies paid to CONTRACTOR pursuant to this Agreement were spent for purposes not authorized by this Agreement, or were wrongfully retained by the CONTRACTOR, the CONTRACTOR shall repay the monies together with interest calculated pursuant to Sec. 55.03, of the Florida Statutes, running from the date the monies were paid by the COUNTY. 9.8 GOVERNING LAW, VENUE, INTERPRETATION, COSTS, AND FEES This Agreement shall be governed by and construed in accordance with the laws of the State of Florida applicable to contracts made and to be performed entirely in the State. In the event that any cause of action or administrative proceeding is instituted for the enforcement or interpretation of this Agreement, COUNTY and CONTRACTOR agree that venue shall lie in the 16t" Judicial Circuit, Monroe County, Florida, in the appropriate court or before the appropriate administrative body. This agreement shall not be subject to arbitration. Mediation proceedings initiated and conducted pursuant to this Agreement shall be in accordance with the Florida Rules of Civil Procedure and usual and customary procedures required by the circuit court of Monroe County. 9.3 SEVERABILITY If any term, covenant, condition or provision of this Agreement (or the application thereof to any circumstance or person) shall be declared invalid or unenforceable to any extent by a court of competent jurisdiction, the remaining terms, covenants, conditions and provisions of this Agreement, shall not be affected thereby; and each remaining term, covenant, condition and provision of this Agreement shall be valid and shall be enforceable to the fullest extent permitted by law unless the enforcement of the remaining terms, covenants, conditions and provisions of this Agreement would prevent the accomplishment of the original intent of this Agreement. The COUNTY and CONTRACTOR agree to reform the Agreement to replace any stricken provision with a valid provision that comes as close as possible to the intent of the stricken provision. 9.10 ATTORNEY'S FEES AND COSTS The COUNTY and CONTRACTOR agree that in the event any cause of action or administrative proceeding is initiated or defended by any party relative to the enforcement or interpretation of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, court costs, investigative, and out-of-pocket expenses, as an award against the non-prevailing party, and shall include attorney's fees, courts costs, investigative, and out-of-pocket expenses in appellate proceedings. 9.11 BINDING EFFECT The terms, covenants, conditions, and provisions of this Agreement shall bind and inure to the benefit of the COUNTY and CONTRACTOR and their respective legal representatives, successors, and assigns. 9.12 AUTHORITY Each party represents and warrants to the other that the execution, delivery and performance of this Agreement have been duly authorized by all necessary County and corporate action, as required by law. 9.13 CLAIMS FOR FEDERAL OR STATE AID CONTRACTOR and COUNTY agree that each shall be, and is, empowered to apply for, seek, and obtain federal and state funds to further the purpose of this Agreement. Any conditions imposed as a result of funding that effect the Project will be provided to each party. 9.14 ADJUDICATION OF DISPUTES OR DISAGREEMENTS COUNTY and CONTRACTOR agree that all disputes and disagreements shall be attempted to be resolved by meet and confer sessions between representatives of each of the parties. If the issue or issues are still not resolved to the satisfaction of the parties, then any party shall have the right to seek such relief or remedy as may be provided by this Agreement or by Florida law. This Agreement is not subject to arbitration. This provision does not negate or waive the provisions of paragraph 9.5 concerning termination or cancellation. 9.15 COOPERATION In the event any administrative or legal proceeding is instituted against either party relating to the formation, execution, performance, or breach of this Agreement, COUNTY and CONTRACTOR agree to participate, to the extent required by the other party, in all proceedings, hearings, processes, meetings, and other activities related to the substance of this Agreement or provision of the services under this Agreement. COUNTY and CONTRACTOR specifically agree that no party to this Agreement shall be required to enter into any arbitration proceedings related to this Agreement. 9.16 NONDISCRIMINATION CONTRACTOR and COUNTY agree that there will be no discrimination against any person, and it is expressly understood that upon a determination by a court of competent jurisdiction that discrimination has occurred, this Agreement automatically terminates without any further action on the part of any party, effective the date of the court order. CONTRACTOR or COUNTY agrees to comply with all Federal and Florida statutes, and all local ordinances, as applicable, relating to nondiscrimination. These include but are not limited to: 1) Title VII of the Civil Rights Act of 1964 (PL 88-352) which prohibits discrimination on the basis of race, color or national origin; 2) Title IX of the Education Amendment of 1972, as amended (20 USC ss. 1681-1683, and 1685-1686), which prohibits discrimination on the basis of sex; 3) Section 504 of the Rehabilitation Act of 1973, as amended (20 USC s. 794), which prohibits discrimination on the basis of handicaps; 4) The Age Discrimination Act of 1975, as amended (42 USC ss. 6101-6107) which prohibits discrimination on the basis of age; 5) The Drug Abuse Office and Treatment Act of 1972 (PL 92-255), as amended, relating to nondiscrimination on the basis of drug abuse; 6) The Comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment and Rehabilitation Act of 1970 (PL 91-616), as amended, relating to nondiscrimination on the basis of alcohol abuse or alcoholism; 7) The Public Health Service Act of 1912, ss. 523 and 527 (42 USC ss. 690dd-3 and 290ee-3), as amended, relating to confidentiality of alcohol and drug abuse patient records; 8)Title VIII of the Civil Rights Act of 1968 (42 USC s. et seq.), as amended, relating to nondiscrimination in the sale, rental or financing of housing; 9) The Americans with Disabilities Act of 1990 (42 USC s. 12101 Note), as may be amended from time to time, relating to nondiscrimination on the basis of disability; 10) Monroe County Code Chapter 14, Article II, which prohibits discrimination on the basis of race, color, sex, religion, national origin, ancestry, sexual orientation, gender identity or expression, familial status or age; 11) Any other nondiscrimination provisions in any Federal or state statutes which may apply to the parties to, or the subject matter of, this Agreement. 9.17 COVENANT OF NO INTEREST CONTRACTOR and COUNTY covenant that neither presently has any interest, and shall not acquire any interest,which would conflict in any manner or degree with its performance under this Agreement, and that only interest of each is to perform and receive benefits as recited in this Agreement. 9.18 CODE OF ETHICS COUNTY agrees that officers and employees of the COUNTY recognize and will be required to comply with the standards of conduct for public officers and employees as delineated in Section 112.313, Florida Statutes, regarding, but not limited to, solicitation or acceptance of gifts; doing business with one's agency; unauthorized compensation; misuse of public position, conflicting employment or contractual relationship; and disclosure or use of certain information. In accordance with Section 5 (b) Monroe County Ordinance No. 010-1990, CONTRACTOR warrants that he/it had not employed, retained or otherwise had act on his/its behalf any former County officer or employee subject to the prohibition of Section 2 of Ordinance No. 010-1990 or any County officer or employee in violation of Section 3 of Ordinance No. 020-1990. For breach or violation of this provision the County may, in its discretion, terminate this contract without liability and may also, in its discretion, deduct from the contract or purchase price, or otherwise recover the full amount of any fee, commission, percentage, gift, or consideration paid to the former County officer or employee." 9.19 NO SOLICITATION/PAYMENT The CONTRACTOR and COUNTY warrant that, in respect to itself, it has neither employed nor retained any company or person, other than a bona fide employee working solely for it, to solicit or secure this Agreement and that it has not paid or agreed to pay any person, company, corporation, individual, or firm, other than a bona fide employee working solely for it, any fee, commission, percentage, gift, or other consideration contingent upon or resulting from the award or making of this Agreement. For the breach or violation of the provision, the CONTRACTOR agrees that the COUNTY shall have the right to terminate this Agreement without liability and, at its discretion, to offset from monies owed, or otherwise recover, the full amount of such fee, commission, percentage, gift, or consideration. 9.20 PUBLIC ACCESS. Public Records Compliance. CONTRACTOR must comply with Florida public records laws, including but not limited to Chapter 119, Florida Statutes and Section 24 of article I of the Constitution of Florida. The County and CONTRACTOR shall allow and permit reasonable access to, and inspection of, all documents, records, papers, letters or other "public record" materials in its possession or under its control subject to the provisions of Chapter 119, Florida Statutes, and made or received by the County and CONTRACTOR in conjunction with this contract and related to contract performance. The County shall have the right to unilaterally cancel this contract upon violation of this provision by the CONTRACTOR . Failure of the CONTRACTOR to abide by the terms of this provision shall be deemed a material breach of this contract and the County may enforce the terms of this provision in the form of a court proceeding and shall, as a prevailing party, be entitled to reimbursement of all attorney's fees and costs associated with that proceeding. This provision shall survive any termination or expiration of the contract. The CONTRACTOR is encouraged to consult with its advisors about Florida Public Records Law in order to comply with this provision. Pursuant to F.S. 119.0701 and the terms and conditions of this contract, the CONTRACTOR is required to: (1) Keep and maintain public records that would be required by the County to perform the service. (2) Upon receipt from the County's custodian of records, provide the County with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. (3) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the CONTRACTOR does not transfer the records to the County. (4) Upon completion of the contract, transfer, at no cost, to the County all public records in possession of the CONTRACTOR or keep and maintain public records that would be required by the County to perform the service. If the CONTRACTOR transfers all public records to the County upon completion of the contract, the CONTRACTOR shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the CONTRACTOR keeps and maintains public records upon completion of the contract, the CONTRACTOR shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the County, upon request from the County's custodian of records, in a format that is compatible with the information technology systems of the County. (5) A request to inspect or copy public records relating to a County contract must be made directly to the County, but if the County does not possess the requested records, the County shall immediately notify the CONTRACTOR of the request, and the CONTRACTOR must provide the records to the County or allow the records to be inspected or copied within a reasonable time. If the CONTRACTOR does not comply with the County's request for records, the County shall enforce the public records contract provisions in accordance with the contract, notwithstanding the County's option and right to unilaterally cancel this contract upon violation of this provision by the CONTRACTOR . A CONTRACTOR who fails to provide the public records to the County or pursuant to a valid public records request within a reasonable time may be subject to penalties under section119.10, Florida Statutes. The CONTRACTOR shall not transfer custody, release, alter, destroy or otherwise dispose of any public records unless or otherwise provided in this provision or as otherwise provided by law. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR 'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS, BRIAN BRADLEY AT PHONE#305-292-3470 BRADLEY-BRIANC&,MONROECOUNTY-FL.GOV, MONROE COUNTY ATTORNEY'S OFFICE 1111 12TH Street, SUITE 408, KEY WEST, FL 33040. 9.21 NON-WAIVER OF IMMUNITY Notwithstanding the provisions of Sec. 768.28, Florida Statutes, the participation of the CONTRACTOR and the COUNTY in this Agreement and the acquisition of any commercial liability insurance coverage, self-insurance coverage, or local government liability insurance pool coverage shall not be deemed a waiver of immunity to the extent of liability coverage, nor shall any contract entered into by the COUNTY be required to contain any provision for waiver. 9.22 PRIVILEGES AND IMMUNITIES All of the privileges and immunities from liability, exemptions from laws, ordinances, and rules and pensions and relief, disability, workers' compensation, and other benefits which apply to the activity of officers, agents, or employees of any public agents or employees of the COUNTY, when performing their respective functions under this Agreement within the territorial limits of the COUNTY shall apply to the same degree and extent to the performance of such functions and duties of such officers, agents, volunteers, or employees outside the territorial limits of the COUNTY. 9.23 LEGAL OBLIGATIONS AND RESPONSIBILITIES Non-Delegation of Constitutional or Statutory Duties. This Agreement is not intended to, nor shall it be construed as, relieving any participating entity from any obligation or responsibility imposed upon the entity by law except to the extent of actual and timely performance thereof by any participating entity, in which case the performance may be offered in satisfaction of the obligation or responsibility. Further, this Agreement is not intended to, nor shall it be construed as, authorizing the delegation of the constitutional or statutory duties of the COUNTY, except to the extent permitted by the Florida constitution, state statute, and case law. 9.24 NON-RELIANCE BY NON-PARTIES No person or entity shall be entitled to rely upon the terms, or any of them, of this Agreement to enforce or attempt to enforce any third-party claim or entitlement to or benefit of any service or program contemplated hereunder, and the CONTRACTOR and the COUNTY agree that neither the CONTRACTOR nor the COUNTY or any agent, officer, or employee of either shall have the authority to inform, counsel, or otherwise indicate that any particular individual or group of individuals, entity or entities, have entitlements or benefits under this Agreement separate and apart, inferior to, or superior to the community in general or for the purposes contemplated in this Agreement. 9.25 ATTESTATIONS AND TRUTH IN NEGOTIATION CONTRACTOR agrees to execute such documents as COUNTY may reasonably require, including a Public Entity Crime Statement, an Ethics Statement, and a Drug-Free Workplace Statement. Signature of this Agreement by CONTRACTOR shall act as the execution of a truth in negotiation certificate stating that wage rates and other factual unit costs supporting the compensation pursuant to the Agreement are accurate, complete, and current at the time of contracting. The original contract fee and any additions thereto shall be adjusted to exclude any significant sums by which the agency determines the contract price was increased due to inaccurate, incomplete, or concurrent wage rates and other factual unit costs. All such adjustments must be made within one year following the end of the Agreement. 9.26 NO PERSONAL LIABILITY No covenant or agreement contained herein shall be deemed to be a covenant or agreement of any member, officer, agent or employee of Monroe County in his or her individual capacity, and no member, officer, agent or employee of Monroe County shall be liable personally on this Agreement or be subject to any personal liability or accountability by reason of the execution of this Agreement. 9.27 EXECUTION IN COUNTERPARTS This Agreement may be executed in any number of counterparts, each of which shall be regarded as an original, all of which taken together shall constitute one and the same instrument and any of the parties hereto may execute this Agreement by signing any such counterpart. 9.28 E-VERIFY SYSTEM Beginning January 1, 2021, in accordance with F.S. 448.095, the Contractor and any subcontractor shall register with and shall utilize the U.S. Department of Homeland Security's E-Verify system to verify the work authorization status of all new employees hired by the Contractor during the term of the Contract and shall expressly require any subcontractors performing work or providing services pursuant to the Contract to likewise utilize the U.S. Department of Homeland Security's E-Verify system to verify the work authorization status of all new employees hired by the subcontractor during the Contract term. Any subcontractor shall provide an affidavit stating that the subcontractor does not employ, contract with, or subcontract with an unauthorized alien. The Contractor shall comply with and be subject to the provisions of F.S. 448.095 9.29 UNCONTROLLABLE CIRCUMSTANCE Any delay or failure of either Party to perform its obligations under this Agreement will be excused to the extent that the delay or failure was caused directly by an event beyond such Party's control, without such Party's fault or negligence and that by its nature could not have been foreseen by such Party or, if it could have been foreseen, was unavoidable: (a) acts of God; (b) flood, fire, earthquake, explosion, tropical storm, hurricane or other declared emergency in the geographic area of the Project; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest in the geographic area of the Project; (d) government order or law in the geographic area of the Project; (e) actions, embargoes, or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority prohibiting work in the geographic area of the Project;(each, a "Uncontrollable Circumstance"). CONTRACTOR'S financial inability to perform, changes in cost or availability of materials, components, or services, market conditions, or supplier actions or contract disputes will not excuse performance by Contractor under this Section. Contractor shall give County written notice within 7 days of any event or circumstance that is reasonably likely to result in an Uncontrollable Circumstance, and the anticipated duration of such Uncontrollable Circumstance. Contractor shall use all diligent efforts to end the Uncontrollable Circumstance, ensure that the effects of any Uncontrollable Circumstance are minimized and resume full performance under this Agreement. The County will not pay additional cost as a result of an Uncontrollable Circumstance. The Contractor may only seek a no cost extension for such reasonable time as the Owners Representative may determine. IN WITNESS WHEREOF, each party has caused this Agreement to be executed by its duly authorized representative on the day and year first above written. (SEAL) BOARD OF COUNTY COMMISSIONERS Attest: Kevin Madok, Clerk OF MONROE COUNTY, FLORIDA By: By: As Deputy Clerk Mayor/Chairman (Seal) CONTRACTOR Attest: BY: By: Title: Title: END OF AGREEMENT Attachment A- Scope of Services / Pricing DLT Solutions, LLC Quote Quote: 4916437 Reference: 1594775 Date: 02/16/2021 / 03/26/2021 Attachment 6- Oracle Products and Services Contract Dated December 12, 2018 SERIAL 180233 RFP ORACLE PRODUCTS AND SERVICES Contract DLT Solutions LLC DATE OF LAST REVISION: May 18,2020 CONTRACT END DATE:November 30,2023 CONTRACT PERIOD THROUGH NOVEMBER 30,2023 TO: All Departments FROM: Office of Procurement Services SUBJECT: Contract for ORACLE PRODUCTS AND SERVICES Attached to this letter is published an effective purchasing contract for products and/or services to be supplied to Maricopa County activities as awarded by Maricopa County on December 12,2018. All purchases of products and/or services listed on the attached pages of this letter are to be obtained from the vendor holding the contract. Individuals are responsible to the vendor for purchases made outside of contracts. The contract period is indicated above. Kevin,........................................................ ........................................................................................... ....... 'I I'°^ill' A 1 W Officemt Sm Ice's Bw/yy Attach Copy to: Office of Procurement Services James Foley,OPS (Please remove Serial 13120-RFP from your contract notebooks) SERIAL 180233-RFP ORACLE PRODUCTS AND SERVICES This Contract is entered into this 1211 day of December 2018 by and between Maricopa County ("County"), a political subdivision of the State of Arizona,and DLT Solutions LLC,a Virginia corporation("Contractor")for the purchase of Oracle Products and Services. 1.0 CONTRACT TERM: 1.1 This Contract is for a term of Five(5)years,beginning on the 12'day of December,2018 and ending the 30'day of November,2023. 1.2 The products and services which are the subject of this Master Agreement("County Contract")may be covered by a software programs license agreement service or maintenance agreement. The term of the service or maintenance agreement shall be governed by that document and may survive the expiration of this Master Agreement. 1.3 The County may, at its option and with the written agreement of the Contractor,renew the term of this Contract for additional terms up to a maximum of Five (5) additional years, (or at the County's sole discretion, extend the contract on a month-to-month basis for a maximum of six(6)months after expiration). The County shall notify the Contractor in writing of its intent to extend the Contract term at least sixty(60) calendar days prior to the expiration of the original contract term,or any additional term thereafter. 1.4 CONTRACT COMPLETION: The Contractor shall make all reasonable efforts for an orderly transition of its duties and responsibilities to another provider and/or to the County. This may include, but is not limited to the preparation of a transition plan and cooperation with the County or other providers in the transition. The transition includes the transfer of all records, and other data in the possession, custody or control of Contractor required to be provided to the County either by the terms of this agreement or as a matter of law. The provisions of this clause shall survive the expiration or termination of this agreement. 2.0 PRICE ADJUSTMENTS (applies to percentages in contract): Any requests for reasonable price adjustments must be submitted one hundred and twenty (120) calendar days prior to the Contract expiration. Requests for adjustment in cost of labor and/or materials must be supported by appropriate documentation. The reasonableness of the request will be determined by comparing the request with the Consumer Price Index or by performing a market survey. If County agrees to the adjusted price terms, County shall issue written approval of the change and provide an updated version of the Contract. The new change shall not be in effect until the date stipulated on the Contract. 3.0 PAYMENTS: 3.1 As consideration for performance of the duties described herein, County shall pay Contractor the sum(s) stated in Exhibit"A." 3.2 Payment shall be made upon the County's receipt of a properly completed invoice. SERIAL 180233-RFP 3.3 INVOICES: 3.3.1 The Contractor shall submit one (1) legible copy of their detailed invoice before payment(s)will be made. Incomplete invoices will not be processed. At a minimum, the invoice must provide the following information: • Company name,address and contact • County bill-to name and contact information • Contract Serial Number • County purchase order number • Project name and/or number • Invoice number and date • Payment terms • Date of service or delivery • Quantity(number of days or weeks) • Contract Item number(s) • Description of Purchase(product or services) • Pricing per unit of purchase • Freight(if applicable) • Extended price • Mileage w/rate(if applicable) • Arrival and completion time(if applicable) • Total Amount Due 3.3.2 Problems regarding billing or invoicing shall be directed to the Department as listed on the Purchase Order. 3.3.3 Payment shall only be made to the Contractor by Accounts Payable through the Maricopa County Vendor Express Payment Program. This is an Electronic Funds Transfer(EFT)process. After Contract Award the Contractor shall complete the Vendor Registration Form located on the County Department of Finance Vendor Registration Web Site(http://www.maricopa.gov/922/Vendors). 3.3.4 Discounts offered in the contract shall be calculated based on the date a properly completed invoice is received by the County. 3.3.5 EFT payments to the routing and account numbers designated by the Contractor will include the details on the specific invoices that the payment covers. The Contractor is required to discuss remittance delivery capabilities with their designated financial institution for access to those details. 3.4 PAYMENT RETENTION(For task order projects as negotiated by user): 3.4.1 Ten percent(10%) of monies paid for Project Management and Project Labor earned by Contractor related to work under this Contract shall be retained by County until Final Completion of the services herein described in any project Exhibit B Scope of Work. County may elect to release specific retention payments based on mutually agreed milestones,but in no case shall retention be released prior to Final Completion. All other payment terms and conditions shall not be affected by the retention. In the event of termination or cancellation of this Contract by County through no fault of Contractor, Contractor shall be entitled to the refund of any funds in the retention account. 3.4.2 After fifty percent (50%) of the work has been completed, the Maricopa County Executive Steering Committee may reduce the retainage to five percent (5%) of all monies previously earned and all monies earned thereafter. Any reduction in retainage shall be in the discretion of the Maricopa County Executive Steering Committee. Any interest earned on retainage shall accrue solely to the benefit of County. 3.4.3 The Contractor shall have the right, pursuant to Arizona Revised Statues, to submit securities in lieu of retention for all work completed. The Contractor is required to request this option at least ten(10)business days prior to submission of first Application for Payment to allow time for preparation of forms.The Contractor shall request and obtain securities forms through County.The County must identify either securities option or retention option prior to first Application for Payment. SERIAL 180233-RFP 3.5 APPLICABLE TAXES: 3.5.1 Payment of Taxes: The Contractor shall pay all applicable taxes. With respect to any installation labor on items that are not attached to real property performed by Contractor under the terms of this Contract, the installation labor cost and the gross receipts for materials provided shall be listed separately on the Contractor's invoices. 3.5.2 State and Local Transaction Privilege Taxes: To the extent any State and local transaction privilege taxes apply to sales made under the terms of this Contract it is the responsibility of the seller to collect and remit all applicable taxes to the proper taxing jurisdiction of authority. 3.5.3 Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State, and local taxes applicable to its operation and any persons employed by the Contractor. Contractor shall, and require all subcontractors to hold Maricopa County harmless from any responsibility for taxes, damages and interest, if applicable, contributions required under Federal, and/or State and local laws and regulations, and any other costs including; transaction privilege taxes, unemployment compensation insurance, Social Security, and Worker's Compensation. 3.6 TAX(SERVICES): No tax shall be invoiced or paid against Contractor's labor.It is the responsibility of the Contractor to determine any and all applicable taxes. 3.7 TAX(COMMODITIES): Tax shall not be invoiced against Contractor's labor. It is the responsibility of the Contractor to determine any and all applicable taxes. 3.8 STRATEGIC ALLIANCE for VOLUME EXPENDITURES($AVE): The County is a member of the $AVE cooperative purchasing group. $AVE includes the State of Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts. Under the $AVE Cooperative Purchasing Agreement, and with the concurrence of the successful Respondent under this solicitation, a member of $AVE may access a contract resulting from a solicitation issued by the County. 3.9 INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS(ICPA's): County currently holds ICPA's with numerous governmental entities. These agreements allow those entities, with the approval of the Contractor, to purchase their requirements under the terms and conditions of the County Contract. It is the responsibility of the non-County government entity to perform its own due diligence on the acceptability of the Contract under its procurement rules,processes and procedures. 4.0 AVAILABILITY OF FUNDS: 4.1 The provisions of this Contract relating to payment for services shall become effective when funds assigned for the purpose of compensating the Contractor as herein provided are actually available to County for disbursement. The County shall be the sole judge and authority in determining the availability of funds under this Contract. County shall keep the Contractor fully informed as to the availability of funds. 4.2 If any action is taken by, any State agency, Federal department, or any other agency or instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in connection with,this Contract, County may amend, suspend, decrease,or terminate its obligations under,or in connection with,this Contract. In the event of termination,County shall be liable for payment only for services rendered prior to the effective date of the termination, provided that such services are performed in accordance with the provisions of this Contract. County shall give written notice of the effective date of any suspension,amendment,or termination under this Section,at least ten(10)days in advance. 5.0 DUTIES: 5.1 The Contractor shall perform all duties stated in Exhibit"B",or as otherwise directed in writing by the issuance of a project scope of work or Purchase Order by the Procurement Officer. SERIAL 180233-RFP 5.2 During the Contract term, County may provide Contractor's personnel with adequate workspace for consultants and such other related facilities as may be required by Contractor to carry out its contractual obligations. 6.0 TERMS AND CONDITIONS: 6.1 INDEMNIFICATION: To the fullest extent permitted by law,and to the extent that claims,damages,losses or expenses are not covered and paid by insurance purchased by the Contractor,the Contractor shall defend indemnify and hold harmless the County (as Owner), its agents, representatives, agents, officers, directors, officials, and employees from and against all claims, damages, losses, and expenses (including,but not limited to attorneys' fees, court costs, expert witness fees, and the costs and attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted from the negligent acts and,errors,or willful omissions,relating to the performance of this Contract. Contractor's duty to defend, indemnify, and hold harmless the County, its agents, representatives, agents, officers, directors, officials, and employees shall arise in connection with any claim, damage, loss, or expense that is attributable to bodily injury, sickness, disease, death or injury to, impairment of, or destruction of tangible property, including loss of use resulting there from, caused by negligent acts and errors, or willful omissions in the performance of this Contract, but only to the extent caused by the negligent acts or omissions of the Contractor, a subcontractor, any one directly or indirectly employed by them, or anyone for whose acts they may be liable, regardless of whether or not such claim,damage, loss,or expense is caused in part by a party indemnified hereunder. Notwithstanding anything to the contrary, no provision of this Agreement shall prohibit or affect Contractor's right to seek contribution from any party responsible for the underlying claim. The amount and type of insurance coverage requirements set forth herein will in no way be construed as limiting the scope of the indemnity in this paragraph. The scope of this indemnification does not extend to the sole negligence of County. NOTWITHSTANDING ANYTHING TO THE CONTRARY, DLT SOLUTIONS TOTAL LIABILITY UNDER THIS AGREEMENT, FOR ANY CAUSE OF ACTION WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT OF FEES PAID BY COUNTY UNDER THE APPLICABLE STATEMENT OF WORK FROM WHICH SUCH LIABILITY ARISES. 6.2 INFRINGEMENT DEFENSE INDEMNIFICATION: ORACLE STANDARD TERMS AND CONDITIONS SHALL APPLY(SEE EXHIBIT C,D AND E) Exhibit C - ORACLE SOFTWARE PROGRAMS AND/OR SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041 414 v032819. Exhibit D - ORACLE CLOUD SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041818. Exhibit E - ORACLE HARDWARE US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS y0 1 Q 9 v032819. Exhibit F-ORACLE LINUX AND ORACLE VM SERVICES SUPPLMENTAL PUBLIC SECTOR TERMS AND CONDITIONS 090712 6.3 SOURCE CODE ESCROW REQUIREMENT(IF APPLICABLE): Source Code Escrow. Oracle confirms that a copy of the source code necessary to support the Programs is maintained or will be placed into escrow. The source code escrow agreement was entered into by Oracle America, Inc. on behalf of all members of the Oracle group of companies ("Oracle Group") and provides that only if the Oracle Group ceases to be in the business of supporting the Programs,the escrow agent will furnish You with a copy of the escrowed materials that have become unsupported. Any escrowed materials furnished under this provision shall be considered licensed sub j ect to the terms of this Contract and shall be used solely to maintain the Programs. Oracle's source code escrow agreement is private and confidential and is not available for release to You. Oracle does not deposit source code for any third party programs. Upon request from You, Oracle will register You with SERIAL 180233-RFP Oracle's escrow agent as a beneficiary under Oracle's source code escrow agreement. To request registration, You must email Oracle at source-code-escrow_ww@oracle.com. Thereafter, and provided that You are current on technical support for the Programs for which technical support is offered, You will be contacted on an annual basis to confirm whether You require Your registration to continue. 6.4 INSURANCE: 6.4.1 Contractor, at Contractor's own expense, shall purchase and maintain the herein stipulated minimum insurance from a company or companies duly licensed by the State of Arizona and possessing a current A.M. Best, Inc. rating of B++. In lieu of State of Arizona licensing, the stipulated insurance may be purchased from a company or companies, which are authorized to do business in the State of Arizona, provided that said insurance companies meet the approval of County. The form of any insurance policies and forms must be acceptable to County. 6.4.2 All insurance required herein shall be maintained in full force and effect until all work or service required to be performed under the terms of the Contract is satisfactorily completed and formally accepted. Failure to do so may,at the sole discretion of County,constitute a material breach of this Contract. 6.4.3 Contractor's insurance shall be primary insurance as respects County, and any insurance or self-insurance maintained by County shall not contribute to it. 6.4.4 Any failure to comply with the claim reporting provisions of the insurance policies or any breach of an insurance policy warranty shall not affect the County's right to coverage afforded under the insurance policies. 6.4.5 The insurance policies may provide coverage that contains deductibles or self-insured retentions. Such deductible and/or self-insured retentions shall not be applicable with respect to the coverage provided to County under such policies. Contractor shall be solely responsible for the deductible and/or self-insured retention and County, at its option, may require Contractor to secure payment of such deductibles or self- insured retentions by a surety bond or an irrevocable and unconditional letter of credit. 6.4.6 The insurance policies required by this Contract, except Workers' Compensation and Errors and Omissions, shall name County, its agents, representatives, officers, directors, officials and employees as Additional Insureds. 6.4.7 The policies required hereunder, except Workers' Compensation and Errors and Omissions, shall contain a waiver of transfer of rights of recovery (subrogation) against County, its agents, representatives, officers, directors,officials and employees for any claims arising out of Contractor's work or service. 6.4.8 Commercial General Liability: Commercial General Liability insurance and, if necessary, Commercial Umbrella insurance with a limit of not less than $2,000,000 for each occurrence, $4,000,000 Products/Completed Operations Aggregate, and $4,000,000 General Aggregate Limit. The policy shall include coverage for premises liability, bodily injury, broad form property damage, personal injury, products and completed operations and blanket contractual coverage, and shall not contain any provisions which would serve to limit third party action over claims. There shall be no endorsement or modifications of the CGL limiting the scope of coverage for liability arising from explosion,collapse,or underground property damage. 6.4.9 Automobile Liability: Commercial/Business Automobile Liability insurance and, if necessary, Commercial Umbrella insurance with a combined single limit for bodily injury and property damage of not less than $2,000,000 each occurrence with respect to any of the Contractor's owned, hired, and non-owned vehicles assigned to or used in performance of the Contractor's work or services or use or maintenance of the premises under this Contract. SERIAL 180233-RFP 6.4.10 Workers' Compensation: Workers' Compensation insurance to cover obligations imposed by Federal and State statutes having jurisdiction of Contractor's employees engaged in the performance of the work or services under this Contract; and Employer's Liability insurance of not less than $1,000,000 for each accident, $1,000,000 disease for each employee,and$1,000,000 disease policy limit. Contractor, its contractors and its subcontractors waive all rights against Contract and its agents, officers, directors and employees for recovery of damages to the extent these damages are covered by the Workers' Compensation and Employer's Liability or commercial umbrella liability insurance obtained by Contractor, its contractors and its subcontractors pursuant to this Contract. 6.4.11 Errors and Omissions(Professional Liability)Insurance: Errors and Omissions(Professional Liability) insurance and,if necessary, Commercial Umbrella insurance, which will insure and provide coverage for errors or omissions or professional liability of the Contractor, with limits of no less than$2,000,000 for each claim. 6.4.12 Crime: Contractor shall maintain Commercial Crime Liability Insurance with a limit of not less than$500,000 for each occurrence. The policy shall include, but not be limited to, coverage for employee dishonesty, fraud, theft,or embezzlement. 6.4.13 Cyber: Policy Limit: 6.4.13.1 The policy shall be issued with minimum limits of$100,000. 6.4.13.2 The policy shall include coverage for all directors, officers, agents and employees of the Contractor. 6.4.13.3 The policy shall include coverage for third party fidelity. 6.4.13.4 The policy shall include coverage for theft. 6.4.13.5 The policy shall contain no requirement for arrest and conviction. 6.4.13.6 The policy shall cover loss outside the premises of the Named Insured. 6.4.13.7 The policy shall endorse (Blanket Endorsements are not acceptable) the Department as Loss Payee as our interest may appear. 6.4.14 Technology Errors&Omission Insurance: • Each claim $2001000 • Annual Aggregate $20000 Such insurance shall cover any,and all errors,omissions,or negligent acts in the delivery of products, services,and/or licensed programs under this Contract. In the event that the Tech E&O insurance required by this Contract is written on a claims-made basis, Contractor warrants that any retroactive date under the policy shall precede the effective date of this Contract and, either continuous coverage will be maintained or an extended discovery period will be exercised for a period of two(2)years,beginning at the time work under this Contract is completed. 6.4.15 Network Security(Cyber)and Privacy Liability(IF APPLICABLE TO PROJECT): • Each Claim $2001000 • Annual Aggregate $20000 Such insurance shall include, but not be limited to, coverage for third party claims and losses with respect to network risks (such as data breaches, unauthorized access or use, ID theft of data) and invasion of privacy regardless of the type of media involved in the loss of private information, crisis management and identity theft response costs. This should also include breach notification costs, credit remediation, and SERIAL 180233-RFP credit monitoring, defense and claims expenses, regulatory defense costs plus fines and penalties, cyber extortion, computer program and electronic data restoration expenses coverage (data asset protection), network business interruption,computer fraud coverage, and funds transfer loss. In the event that the Network Security and Privacy Liability insurance required by this Contract is written on a claims-made basis, Contractor warrants that any retroactive date under the policy shall precede the effective date of this Contract and, either continuous coverage will be maintained,or an extended discovery period will be exercised for a period of two (2) years beginning at the time work under this Contract is completed. 6.4.16 County shall be a Certificate Holder: Before providing the services as defined above, Developer shall furnish County with Certificates of Insurance evidencing coverage required by this Article. The certificates shall identify County as additional insured and shall be signed by a person authorized by that insurer to bind coverage on its behalf. All obligations for occurrence coverage shall survive termination of this Agreement. Other insurance policies required hereby shall expressly provide that such policies shall not be canceled, terminated or materially altered without thirty(30)days prior written notice to County. All insurance obligations of this Article shall survive termination of this Agreement. It is understood that the County is "Self-Insured" and a Certificate of Insurance shall be provided by County upon approval of this Agreement by the Parties. 6.4.17 Certificates of Insurance: 6.4.17.1 Prior to Contract award, Contractor shall furnish the County with valid and complete certificates of insurance, or formal endorsements as required by the Contract in the form provided by the County, issued by Contractor's insurer(s), as evidence that policies providing the required coverage, conditions and limits required by this Contract are in full force and effect. Such certificates shall identify this contract number and title. 6.4.17.2 In the event any insurance policy(ies) required by this Contract is(are) written on a claims made basis, coverage shall extend for two years past completion and acceptance of Contractor's work or services and as evidenced by annual Certificates of Insurance. 6.4.17.3 If a policy does expire during the life of the Contract, a renewal certificate must be sent to County fifteen(15)calendar days prior to the expiration date. 6.4.18 Cancellation and Expiration Notice: Applicable to all insurance policies required within the Insurance Requirements of this Contract, Contractor's insurance shall not be permitted to expire, be suspended, be canceled, or be materially changed for any reason without thirty (30) days prior written notice to Maricopa County. Contractor must provide to Maricopa County,within two (2)business days of receipt, if they receive notice of a policy that has been or will be suspended, canceled, materially changed for any reason, has expired, or will be expiring. Such notice shall be sent directly to Maricopa County Office of Procurement Services and shall be mailed or hand delivered to 320 West Lincoln Street,Phoenix,AZ 85003,or emailed to the Procurement Officer noted in the solicitation. 6.5 BOND REQUIREMENT(IF REQUIRED FOR ANY PROJECT): 6.5.1 Concurrently with the submittal of the Contract, the Contractor shall furnish the Contracting Agency the following bonds,which shall become binding upon the award of the contract to the Contractor. 6.5.1.1 Performance Bond equal to the full Contract amount($ or as specified)conditioned upon the faithful performance of the Contract in accordance with plans, specifications and conditions thereof. Such bond shall be solely for the protection of the Contracting Agency awarding the Contract. SERIAL 180233-RFP 6.5.1.2 A Payment Bond equal to the full Contract amount ($ or as specified) solely for the protection of claimants supplying labor and materials to the Contractor or his Subcontractors in the prosecution of the work provided for in such Contract. 6.5.2 Each such bond shall include a provision allowing the prevailing party in a suit on such bond to recover as a part of his judgment such reasonable attorney's fees as may be fixed by a judge of the court. 6.5.3 Each bond shall be executed by a surety company or companies holding a certificate of authority to transact surety business in the State of Arizona issued by the Director of the Department of Insurance. The bonds shall not be executed by an individual surety or sureties. The bonds shall be made payable and acceptable to the Contracting Agency. The bonds shall be written or countersigned by an authorized representative of the surety who is either a resident of the State of Arizona or whose principal office is maintained in this State, as by law required, and the bonds shall have attached thereto a certified copy of the Power of Attorney of the signing official. In addition, said company or companies shall be rated"Best-A" or better as required by the Contracting Agency, as currently listed in the most recent Best Key Rating Guide, published by the A.M.Best Company. 6.6 FORCE MAJEURE: APPLICABLE ORACLE STANDARD TERMS AND CONDITIONS SHALL CONTROL. (SEE EXHIBITS C, D AND E AND F)) Exhibit C - ORACLE SOFTWARE PROGRAMS AND/OR SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041 8'Q v032819. Exhibit D - ORACLE CLOUD SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041818. Exhibit E - ORACLE HARDWARE US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS y0 18 Q v032819. Exhibit F-ORACLE LINUX AND ORACLE VM SERVICES SUPPLMENTAL PUBLIC SECTOR TERMS AND CONDITIONS 090712. 6.7 WARRANTY(IF APPLICABLE): APPLICABLE ORACLE STANDARD TERMS AND CONDITIONS SHALL CONTROL. (SEE EXHIBITS C, D AND E AND F) Exhibit C - ORACLE SOFTWARE PROGRAMS AND/OR SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041818. Exhibit D - ORACLE CLOUD SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041818. Exhibit E - ORACLE HARDWARE US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS y0 18 Q v032819. Exhibit F-ORACLE LINUX AND ORACLE VM SERVICES SUPPLMENTAL PUBLIC SECTOR TERMS AND CONDITIONS 090712. 6.8 DELIVERY: 6.8.1 Delivery shall specified on each order. 6.8.2 Exceptions to delivery schedule will be special order items that shall be identified. 6.8.3 Delivery shall be F.O.B. Destination,Freight Prepaid. SERIAL 180233-RFP 6.9 EXPEDITED DELIVERY: 6.9.1 If the Using Agency determines that rush shipping or other alternate shipping is required, it shall notify the Contractor. The Contractor shall determine any additional costs associated with such delivery terms and communicate that cost to the County. 6.9.2 The County shall not advise the Contractor to proceed with an expedited shipment until acceptable terms are agreed upon and a purchase order is issued. Upon agreeing to the additional costs, the Using Agency shall advise the Contractor to proceed. 6.9.3 Upon receipt of material(s) and invoicing, the County shall ensure that any additional charges are in compliance with and do not exceed agreed to costs. The County shall retain all documents related to these costs within the agency purchase file. 6.10 SHIPPING DOCUMENTS: A packing list or other suitable shipping document shall accompany each shipment and shall include the following: 6.10.1 Contract Serial number. 6.10.2 Contractor's name and address. 6.10.3 Using Agency name and address. 6.10.4 Using Agency purchase order number. 6.10.5 A description of product(s) shipped, including item number(s), quantity (ies), number of containers and package number(s),as applicable. 6.11 PERFORMANCE: It shall be the Contractor's responsibility to meet the proposed performance requirements. Maricopa County reserves the right to obtain services on the open market in the event the Contractor fails to correct the deficient service within 30 days after written notice. 6.12 SHIPPING CHARGES: 6.12.1 Unless expressly included in an Oracle product or service Stocking Keep Unit(SKU)all shipping charges are separately orderable SKUs.FOB: Destination. 6.12.2 Exceptions to normal shipping charges: Expedited freight will be pre-paid by the Contractor and added to invoice if the normal shipping schedule does not meet County requirements.These requirements will be made in writing to the contractor. 6.13 PACKAGING/PACKING: Unless otherwise stated, commercial packages and packing, suitable for the type, size, and kind of product, commonly used in the industry for the purpose, so constructed as to ensure acceptance and safe delivery, at the lowest rate,to the point of delivery specified in the bid document is acceptable. 6.14 OPERATING MANUALS: Upon delivery, Contractor shall provide comprehensive operational manuals, service manuals and schematic diagrams,if required by the Department. These may be provided in hard copy or electronically. 6.15 INSTALLATION: The Contractor's price shall include delivery and, if requested at the time of quote/bid, installation of all equipment in a complete operating condition. SERIAL 180233-RFP 6.16 ACCEPTANCE(IF APPLICABLE): 6.16.1 Perpetual Licenses — Software is made available via a web link provided by the Licensor; there is no acceptance period for perpetual licenses. 6.16.2 Engineered Systems and Hardware—Acceptance is upon delivery. 6.16.3 Cloud Services—Cloud services are provisions via a web link provided by the cloud service provider; there is no acceptance period for cloud services. 6.17 RETURN POLICY: All orders are non-cancellable and non-refundable. 6.18 INSPECTION OF SERVICES (IF APPLICABLE): 6.18.1 The Contractor shall provide and maintain an inspection system acceptable to County covering the services under this Contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to County during Contract performance and for as long afterwards as the Contract requires. 6.18.2 County has the right to inspect and test all services called for by the Contract,to the extent practicable at all times and places during the term of the Contract. County shall perform inspections and tests in a manner that will not unduly delay the work. 6.18.3 If any of the services do not conform to Contract requirements, County is entitled to the remedies provided here under the Oracle Standard Terms and Conditions y: 6.18.3.1 With regard to services performed by Oracle: If any of the Oracle Cloud Services do not conform to Contract requirements, County is entitled to the remedies provided under Exhibit D ORACLE CLOUD SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041818. If any of the Oracle ACS Services do not conform to Contract requirements, County is entitled to the remedies provided under Exhibit E ORACLE HARDWARE US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041818. The parties agree that Oracle Technical Support Services and/or Maintenance Support Services will be provided in accordance with Oracle's Technical Support Policies in effect at the time the services are provided. You may access the current version of the technical support policies at http://www.oracle.com/us/support/policies/index.htmi 6.18.3.2 With regard to professional services performed by DLT Solutions: DLT Solutions professional services will be performed in accordance with a quoted Statement of Work that will be incorporated in the Contractor ordering documents. County remedies shall be as stated within these Contractor ordering documents. 6.19 ORDERING AUTHORITY: Any request for purchase shall be accompanied by a valid purchase order,issued by Office of Procurement Services, a Purchase Order issued by the using Department or direction by a Certified Agency Procurement Aid(CAPA)with a Purchase Card for payment. 6.20 NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION: This Contract does not guarantee any minimum or maximum purchases will be made. Orders will only be placed under this Contract when the County identifies a need and proper authorization and documentation have been approved. SERIAL 180233-RFP 6.21 BACKGROUND CHECK(IF REQUIRED BY PROJECT): Contractors need to be aware that there may be multiple background checks (Sheriff's Office, County Attorney's Office, Courts as well as Maricopa County general government) to determine if the respondent is acceptable to do business with the County. This applies to(but is not limited to)the Contractor, subcontractors and employees. 6.22 SUSPENSION OF WORK: (THIS PROVISION SHALL NOT APPLY TO ORACLE CLOUD SERVICES) The Procurement Officer may order the Contractor, in writing, to suspend, delay, or interrupt all or any part of the work of this contract for the period of time that the Procurement Officer determines appropriate for the convenience of the County. No adjustment shall be made under this clause for any suspension,delay,or interruption to the extent that performance would have been so suspended, delayed, or interrupted by any other cause, including the fault or negligence of the Contractor. No request for adjustment under this clause shall be granted unless the claim, in an amount stated, is asserted in writing as soon as practicable after the termination of the suspension, delay, or interruption,but not later than the date of final payment under the Contract. 6.23 STOP WORK ORDER: The Procurement Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of ninety(90) calendar days after the order is delivered to the Contractor,and for any further period to which the parties may agree. The order shall be specifically identified as a stop work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 calendar days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Procurement Officer shall either: 6.23.1 Cancel the stop work order; or 6.23.2 Terminate the work covered by the order as provided in the Default, or the Termination for Convenience clause of this Contract. 6.23.3 The Procurement Officer may make an equitable adjustment in the delivery schedule and/or Contract price, or otherwise, and the Contract shall be modified, in writing, accordingly, if the Contractor demonstrates that the stop work order resulted in an increase in costs to the Contractor. 6.24 TERMINATION FOR CONVENIENCE: Maricopa County may terminate the Contract for convenience by providing sixty(60) calendar days advance notice to the Contractor. 6.25 TERMINATION FOR DEFAULT: The County may, by written notice of default to the Contractor, terminate this Contract in whole or in part if the Contractor fails to: 6.25.1 Deliver the supplies or to perform the services within the time specified in this Contract or any extension; 6.25.2 Make progress,so as to endanger performance of this Contract; or 6.25.3 Perform any of the other provisions of this Contract. The County's right to terminate this contract under these subparagraphs may be exercised if the Contractor does not cure such failure within ten (10) business days (or more if authorized in writing by the County) after receipt of the notice from the Procurement Officer specifying the failure. 6.26 STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST: Notice is given that pursuant to A.R.S. § 38-511 the County may cancel any Contract without penalty or further obligation within three years after execution of the Contract, if any person significantly involved in initiating, SERIAL 180233-RFP negotiating, securing, drafting or creating the Contract on behalf of the County is at any time while the Contract or any extension of the Contract is in effect, an employee or agent of any other party to the Contract in any capacity or consultant to any other party of the Contract with respect to the subject matter of the Contract. Additionally, pursuant to A.R.S § 38-511 the County may recoup any fee or commission paid or due to any person significantly involved in initiating,negotiating,securing,drafting or creating the Contract on behalf of the County from any other party to the Contract arising as the result of the Contract. 6.27 CONTRACTOR LICENSE REQUIREMENT: 6.27.1 The Contractor shall procure all permits, insurance, licenses and pay the charges and fees necessary and incidental to the lawful conduct of his/her business, and as necessary complete any required certification requirements, required by any and all governmental or non-governmental entities as mandated to maintain compliance with and in good standing for all permits and/or licenses. The Contractor shall keep fully informed of existing and future trade or industry requirements, Federal, State and Local laws, ordinances, and regulations which in any manner affect the fulfillment of a Contract and shall comply with the same. Contractor shall immediately notify both Office of Procurement Services and the Department of any and all changes concerning permits,insurance or licenses. 6.27.2 Contractor furnishing finished products,materials or articles of merchandise that will require installation or attachment as part of the Contract, shall possess any licenses required. Contractor is not relieved of its obligation to obtain and possess the required licenses by subcontracting of the labor portion of the Contract. Contractors are advised to contact the Arizona Registrar of Contractors, Chief of Licensing, to ascertain licensing requirements for a particular contract. Contractor shall identify which license(s), if any, the Registrar of Contractors requires for performance of the Contract. 6.28 SUBCONTRACTING: 6.28.1 The Contractor may not assign to another contractor or subcontract to another party for performance of the terms and conditions hereof without the written consent of the County. All correspondence authorizing subcontracting must reference the Contract Number and identify the job project. 6.28.2 The subcontractor's rate for the job shall not exceed that of the Prime Contractor's rate, as bid in the pricing section, unless the Prime Contractor is willing to absorb any higher rates or the County has approved the increase. , the Uri e G� tr �of'c. inyo ii� GX r� L iY�i� 6.29 AMENDMENTS: All amendments to this Contract shall be in writing and approved/signed by both parties. Maricopa County Office of Procurement Services shall be responsible for approving all amendments for Maricopa County. 6.30 ADDITIONS/DELETIONS OF REQUIREMENTS: The County reserves the right to add and/or delete materials and services to a Contract. If a service requirement is deleted, payment to the Contractor will be reduced proportionately, to the amount of service reduced in accordance with the bid price. If additional materials or services are required from a Contract,prices for such additions will be negotiated between the Contractor and the County. 6.31 STRICT COMPLIANCE: Acceptance by County of a performance that is not in strict compliance with the terms of the Contract shall not be deemed to be a waiver of strict compliance with respect to all other terms of the Contract. 6.32 VALIDITY: The invalidity,in whole or in part, of any provision of this Contract shall not void or affect the validity of any other provision of the Contract. SERIAL 180233-RFP 6.33 SEVERABILITY: The removal, in whole or in part, of any provision of this Contract shall not void or affect the validity of any other provision of this Contract. 6.34 RIGHTS IN DATA: The County shall have the use of data and reports resulting from a Contract without additional cost or other restriction except as may be established by law or applicable regulation. Each Party shall supply to the other Party, upon request,any available information that is relevant to a Contract and to the performance thereunder. 6.35 NON-DISCRIMINATION: Contractor agrees to comply with all provisions and requirements of Arizona Executive Order 2009-09 including flow down of all provisions and requirements to any subcontractors. Executive Order 2009-09 supersedes Executive order 99-4 and amends Executive order 75-5 and may be viewed and downloaded at the Governor of the State of Arizona website (http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1)which is hereby incorporated into this contract as if set forth in full herein. During the performance of this Contract, Contractor shall not discriminate against any employee, client or any other individual in any way because of that person's age,race, creed,color,religion, sex,disability or national origin. 6.36 CERTIFICATION REGARDING DEBARMENT AND SUSPENSION: 6.36.1 The undersigned(authorized official signing on behalf of the Contractor) certifies to the best of his or her knowledge and belief that the Contractor,it's current officers and directors; 6.36.1.1 are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from being awarded any contract or grant by any United States Department or Agency or any state,or local jurisdiction; 6.36.1.2 have not within three(3)year period preceding this Contract; 6.36.1.2.1 been convicted of fraud or any criminal offense in connection with obtaining, attempting to obtain, or as the result of performing a government entity(Federal, State or local)transaction or contract; and 6.36.1.2.2been convicted of violation of any Federal or State antitrust statues or conviction for embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements,or receiving stolen property regarding a government entity transaction or contract; 6.3 6.1.2.3 are not presently indicted or criminally charged by a government entity(Federal, State or local) with commission of any criminal offenses in connection with obtaining, attempting to obtain,or as the result of performing a government entity public(Federal, State or local) transaction or contract; and are not presently facing any civil charges from any governmental entity regarding obtaining, attempting to obtain, or from performing any governmental entity contract or other transaction; and have not within a three(3)year period preceding this Contract had any public transaction(Federal, State or local)terminated for cause or default. 6.36.1.3 If any of the above circumstances described in the paragraph are applicable to the entity submitting a bid for this requirement, include with your bid an explanation of the matter including any final resolution. 6.36.2 The Contractor shall include, without modification, this clause in all lower tier covered transactions (i.e. transactions with subcontractors) and in all solicitations for lower tier covered transactions related to this Contract. SERIAL 180233-RFP 6.37 VERIFICATION REGARDING COMPLIANCE WITH A.R.S. §41-4401 AND FEDERAL IMMIGRATION LAWS AND REGULATIONS: 6.37.1 By entering into the Contract, the Contractor warrants compliance with the Immigration and Nationality Act (INA using e-verify)and all other Federal immigration laws and regulations related to the immigration status of its employees and A.R.S. §23-214(A). The Contractor shall obtain statements from its subcontractors certifying compliance and shall furnish the statements to the Procurement Officer upon request. These warranties shall remain in effect through the term of the Contract. The Contractor and its subcontractors shall also maintain Employment Eligibility Verification forms (I-9) as required by the Immigration Reform and Control Act of 1986, as amended from time to time, for all employees performing work under the Contract and verify employee compliance using the E-verify system and shall keep a record of the verification for the duration of the employee's employment or at least three (3) years, whichever is longer. I-9 forms are available for download at USCIS.GOV. 6.37.2 The County retains the legal right to inspect Contractor and subcontractor employee documents performing work under this Contract to verify compliance with paragraph 6.3 8.1 of this Section. Contractor and subcontractor shall be given reasonable notice of the County's intent to inspect and shall make the documents available at the time and date specified. Should the County suspect or find that the Contractor or any of its subcontractors are not in compliance,the County will consider this a material breach of the Contract and may pursue any and all remedies allowed by law,including,but not limited to; suspension of work,termination of the Contract for default, and suspension and/or debarment of the Contractor. All costs necessary to verify compliance are the responsibility of the Contractor. 6.38 INFLUENCE: As prescribed in MC 1-1203 of the Maricopa County Procurement Code, any effort to influence an employee or agent to breach the Maricopa County Ethical Code of Conduct or any ethical conduct may be grounds for Disbarment or Suspension under MCI-902. An attempt to influence includes,but is not limited to: 6.38.1 A Person offering or providing a gratuity, gift, tip, present, donation, money, entertainment or educational passes or tickets,or any type of valuable contribution or subsidy, 6.3 8.2 That is offered or given with the intent to influence a decision, obtain a contract, garner favorable treatment,or gain favorable consideration of any kind. If a Person attempts to influence any employee or agent of Maricopa County,the Chief Procurement Officer, or his designee,reserves the right to seek any remedy provided by the Maricopa County Procurement Code, any remedy in equity or in the law,or any remedy provided by this contract. ABSOLUTELY NO CONTACT BETWEEN THE RESPONDENT AND ANY COUNTY PERSONNEL, OTHER THAN THE OFFICE OF PROCUREMENT SERVICES, IS ALLOWED DURING THE SOLICITATION PROCESS UNLESS THE COMMUNICATION IS IN REGARDS TO PRE-EXISTING BUSINESS WITH THE COUNTY. ANY COMMUNICATIONS REGARDING THE SOLICITATION, ITS PARTICIPANTS OR ANY DOCUMENTATION PRIOR TO THE CONTRACT AWARD MAY BE GROUNDS FOR DISMISSAL OF THE RESPONDENT FROM THE EVALUATION PROCESS. 6.39 Contractor EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF WHISTLERBLOWER RIGHTS: 6.3 9.1 The Parties agree that this Contract and employees working on this Contract will be subject to the whistleblower rights and remedies in the pilot program on Contractor employee whistleblower protections established at 41 U.S.C. § 4712 by section 828 of the National Defense Authorization Act for Fiscal Year 2013 (Pub.L. 112-239)and section 3.908 of the Federal Acquisition Regulation; 6.3 9.2 Contractor shall inform its employees in writing, in the predominant language of the workforce, of employee whistleblower rights and protections under 41 U.S.C. § 4712,as described in section 3.908 of the Federal Acquisition Regulation. Documentation of such employee notification must be kept on file by Contractor and copies provided to County upon request. SERIAL 180233-RFP 6.39.3 Contractor shall insert the substance of this clause, including this paragraph, in all subcontracts over the simplified acquisition threshold($150,000 as of September 2013). 6.40 UNIFORM ADMINISTRATIVE REQUIREMENTS: By entering into this Contract the Contractor agrees to comply with all applicable provisions of Title 2, Subtitle A, Chapter II, PART 200 UNIFORM ADMINISTRATIVE REQUIREMENTS, COST PRINCIPLES,AND AUDIT REQUIREMENTS FOR FEDERAL AWARDS contained in Title 2 C.F.R. § 200 et seq. 6.41 ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR OTHER REVIEW: 6.41.1 In accordance with section MCI 371 of the Maricopa County Procurement Code the Contractor agrees to retain (physical or digital copies of) all books, records, accounts, statements, reports, files, and other records and back-up documentation relevant to this Contract for six (6) years after final payment or until after the resolution of any audit questions which could be more than six(6)years,whichever is latest. The County, Federal or State auditors and any other persons duly authorized by the Department shall have full access to,and the right to examine,copy and make use of,any and all said materials. 6.41.2 If the Contractor's books, records , accounts, statements, reports, files, and other records and back-up documentation relevant to this Contract are not sufficient to support and document that requested services were provided, the Contractor shall reimburse Maricopa County for the services not so adequately supported and documented. 6.42 AUDIT DISALLOWANCES: If at any time it is determined by the County that a cost for which payment has been made is a disallowed cost, the County shall notify the Contractor in writing of the disallowance. The course of action to address the disallowance shall be at sole discretion of the County, and may include either an adjustment to future invoices,request for credit, request for a check or a deduction from current invoices submitted by the Contractor equal to the amount of the disallowance, or to require reimbursement forthwith of the disallowed amount by the Contractor by issuing a check payable to Maricopa County. 6.43 OFFSET FOR DAMAGES: In addition to all other remedies at Law or Equity,the County may offset from any money due to the Contractor any amounts Contractor owes to the County for damages resulting from breach or deficiencies in performance of the Contract. 6.44 CONFIDENTIAL INFORMATION: Any information obtained in the course of performing this contract may include information that is proprietary or confidential to the County. This provision establishes the Contractor's obligation regarding such information. The Contractor shall establish and maintain procedures and controls that are adequate to assure that no information contained in its records and/or obtained from the County or from others in carrying out its functions(services)under the Contract shall be used by or disclosed by it, its agents, officers, or employees, except as required to efficiently perform duties under the Contract. The Contractor's procedures and controls at a minimum must be the same procedures and controls it uses to protect its own proprietary or confidential information. If, at any time during the duration of the Contract, the County determines that the procedures and controls in place are not adequate, the Contractor shall institute any new and/or additional measures requested by the County within fifteen (15) business days of the written request to do so. Any requests to the Contractor for County proprietary or confidential information shall be referred to the County for review and approval,prior to any dissemination. 6.45 PUBLIC RECORDS: Under Arizona law, all Contracts are public records and must be retained by the Records Manager at the Office of Procurement Services. Contracts shall be open to public inspection and copying after Contract award and execution, except for such Contracts or sections thereof determined to contain proprietary or confidential information by the Office of Procurement Services. SERIAL 180233-RFP 6.46 PRICES: Contractor will make reasonable efforts to seek approval from Oracle to extend to County under this Contract prices that are no higher than those paid by any other customer for these or similar services. 6.47 INTEGRATION: This Contract represents the entire and integrated agreement between the parties and supersedes all prior negotiations, proposals, communications, understandings, representations, or agreements, whether oral or written, express or implied. 6.48 RELATIONSHIPS: 6.48.1 In the performance of the services described herein, the Contractor shall act solely as an independent contractor, and nothing herein or implied herein shall at any time be construed as to create the relationship of employer and employee, co-employee, partnership, principal and agent, or joint venture between the County and the Contractor. 6.48.2 The County reserves the right of final approval on proposed staff for all Task Orders. Also, upon request by the County, the Contractor will be required to remove any employees working on County projects and substitute personnel based on the discretion of the County within two business days, unless previously approved by the County. 6.49 CHANGES: In the event of a change to the distribution or reseller agreement between Contractor and Oracle, changes to the license definitions and rules and/or changes to Global Price Lists, Contractor may submit such changes as Oracle requires under Contractor' distribution in writing to the County for review. The County shall have thirty (30) days to accept or reject those changes. In the event the County accepts the new terms and conditions, the County shall notify Contractor in writing of such acceptance and the parties will negotiate and execute an Amendment to this Contract to incorporate such changes. If Contractor and the County cannot reach agreement to the proposed changes or the County fails to respond to Contractor request within thirty (30) days of receiving notice from Contractor, Contractor may terminate this Contract. 6.50 GOVERNING LAW: This Contract shall be governed by the laws of the State of Arizona. Venue for any actions or lawsuits involving this Contract will be in Maricopa County Superior Court,Phoenix,Arizona. 6.51 ORDER OF PRECEDENCE: In the event of a conflict in the provisions of this Contract and the Oracle Standard Terms(See Exhibits C,D,aftd E and F) and Conditions the terms of this Contract shall prevail, except the Oracle Standard Terms and Conditions shall prevail where it pertains to the use of the Oracle products and services. 6.52 INCORPORATION OF DOCUMENTS: The following are to be attached to and made part of this Contract: 6.52.1 Exhibit A.Pricing; 6.52.2 Exhibit B. Scope of Work; 6.52.3 Exhibit C, ORACLE SOFTWARE PROGRAMS AND/OR SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041 414 v032819; 6.52.4 Exhibit D, Or-aelCloud Cvfvi ees Te rms and Conditions ORACLE CLOUD SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041818; SERIAL 180233-RFP 6.52.5 Exhibit E, noele 14 dw e Terms and Conditions ORACLE HARDWARE US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041 8'Q v032819; 6.52.6 Exhibit F- ORACLE LINUX AND ORACLE VM SERVICES SUPPLMENTAL PUBLIC SECTOR TERMS AND CONDITIONS v190712. 6.52.7 Exhibit#G,Office of Procurement Services Contractor Travel and Per Diem Policy NOTICES: All notices given pursuant to the terms of this Contract shall be addressed to: For County: Maricopa County Office of Procurement Services ATTN: Contract Administration 160 S.4'Avenue Phoenix,Arizona 85003 For Contractor: DLT Solutions LLC. 2411 Dulles Corner Park Suite 800 Herndon VA.20174 ATTN: Contract Management Kevin.Fordgdlt.com SERIAL 180233-RFP r I W r�°;rrrru� rrrr S WHE u°m� �w iiwu�� w olw if "x �,IN W r"� uu� uuu, ,nvllu� w ,fir,, ,� IIUI rIC, I I �'�u m ,uu f w mw r w� d, IMP. °, t, o «r" J I� Ia r m f,,,IVl or raralli� � w Al .f, ' w, �, l �lur°' ➢ he,�m I� r r a wuu rlw� �ly� �I,uul� u, IH � r i ffRf�((((((((((((�(�(�f�((rr(�(�(�(�(�(nif l�l Vdlf�lll 11111IDhll�117)IIIIIIwwNAItl111111164tiIDNIA01wINwwlllllwllIN IIIIIIV�IMINwIIIw14 '�V �ril"Yrl >'7�D1M1 ,�,, ,fi,.,•"`° Z E S ()'�N "" w � prime ICI o�I ...W .MIS (rDi A 'IN A!Nm EA Ne,�fm all" J Ada I�� r Ill�llllllllllllllllllllnn��M�����llllllwf,*����Iwr„ I�Ivn wI MPG "YJ�'�)'J�� r I ��; Il�, u��r l0 I ,IIII'r"r r m^� ai III �I uu� r II „11 110 rf T r"" u —IIu—I -1kw ............. y 5."1 �III� f /"�111 21 � III IIII',I� W�nl °""m' '^ wu�r�well� «�r W" �y IIII Ilk w. m� .,��n���xr.�� m I,, (A r I k ) , LJ , ,a �rrn�f'111llu` N6�N 1"'� w'� , o I��IIIIIINNII lud'I�III w,i r� , +iw wu r wlu��mlW J �I° a 6,1 � I� m u� wl I � ,r IVI�I' rr r I , III a1rJ r « aRG m 1 air r f�rrrwfwfrrr««r� r u llwwmwwlllufllrfwf lfr lllwulwwouuwllwwu uuuuuuuuuuuuuuuuuuuum y��, �„ ��I r, m, err � I �Iv wi a rw ICI �1 �� , r ; ���1IIII H. � , �.„w e b�,��� I� z �'z u. rsr....rafr w�uuouuuu a m mmmml �mm mruuwlmmmlwmo ,,,,,,,, » w rl SERIAL 180233-RFP EXHIBIT A PRICING SERIAL 180233-RFP NIGP CODE: 20655 RESPONDENT'S NAME: DLT Solutions,LLC COUNTY VENDOR NUMBER: VS0000003170 ADDRESS: 2411 Dulles Corner Park Suite 800 P.O.ADDRESS: TELEPHONE NUMBER: 703 709-7172 FACSIMILE NUMBER: (866)419-7926 WEB SITE: www.dlt.com CONTACT(REPRESENTATIVE): Kevin Ford REPRESENTATIVE'S E-MAIL ADDRESS: kevin.ford dlt.com YES NO WILL ALLOW OTHER GOVERNMENTAL ENTITIES TO PURCHASE FROM THIS CONTRACT 1XI PAYMENT TERMS. X NET 30 DAYS Product Support Discount Discount 1.3.1 Perpetual License Recap MINIMUM DISCOUNTS 27% 22% 1.3.2 Engineered Systems Recap MINIMUM DISCOUNTS SEE TAB FOR DETAILED PRICING 5% 22% 1.3.3 Hardware Recap AVERAGE DISCOUNTS SEE TAB FOR DETAILED PRICING 15% 22% 1.3.4 Cloud Services Recap MINIMUM DISCOUNTS SEE TAB FOR DETAILED PRICING 32% NA 1.3.5 Professional Services Recap SEE TAB FOR PROFESSIONAL SERVICES BY TASK ORDER ONLY 1.3.6 Support Services Recap SEE TAB FOR SUPPORT SERVICES BY TASK ORDER ONLY 1.3.7 Training Recap AVERAGE DICOUNTS SEE TAB FOR DETAILED PRICING 22% NA 1.3.8 Financing Recap BY TASK ORDER ONLY 1.3.9 Full Pro Services SEE TAB FOR FULL PRO SERVICES BY TASK ORDER ONLY PO M 0 N N N N N N N N N omml C4.0 a� CJ � � o •� w o 0 0 0 0 0 0 0 0 0 0 0 G� y •� 4-0 a V 4* a O � A *con O N 04 +i O O MOO' � rA a� �, , • a vi PEEMI 1 lip* f O IC� �1D ° a wo vi4NO,4100 © O ;n 4� • aw ,� , o = a Opo � v 4 4� M PO P4i 0 \ \ 0 0 w 0 M 400 N M N N N M N N � 00 O C � � a W °o y •^' O a A ►--1 0 0 0 0 0 PENN A � � h � 4-0 A 00 O Slg O PENN O � O 5o� bf3 56 bf� W OWri L'7 1 � Wzi� N M N O O 00 � o"l ,� O V � � aA � � � V V y V ci a VMOO 0.0 4-0 V 4-0 O y o N N N N N V V a A o 4-0 0 0 0 0 0 cd � � y V A •� O � o � � 6 v � -4moORO o 0 0 0 0 O p 4-0 O V O � OF* A � m mcd cl MOM (Z O ,� V O ,� V O � M M SERIAL 180233-RFP 1.3.4 Cloud Services Catalog Products Insert Percentage Below Global Price List-shown in dark grey Min.Discount for Service XX% Oracle Cloud Software as'a Service SaaS Oracle Ii htNow Global'Price List 32% Oracle Taleo Cloud Service Global Price List 32% Oracle Fusion Cloud Service Global Price List 32% Oracle Cloud Platform:as a Service and Infrastructure as a Service (PaaS'and.IaaS) Oracle Cloud Platform as a Service and Infrastructure'as a,Service- Public Claud Global Price List 2% i 2% 1.3.5 Consulting/Professional Services Application Developer $ 198.83 $ 198.83 $ 202.89 $ 202.89 $ 202.89 Associate Consultant $ 131.27 $ 131.27 $ 133.89 $ 133.89 $ 136.57 Consulting/Engineer $ 190.61 $ 193.51 $ 193.51 $ 196.46 $ 196.46 Director/Engineer $ 212.18 $ 212.18 $ 216.51 $ 216.51 $ 222.07 Installation Engineer $ 190.61 $ 190.61 $ 195.50 $ 195.50 $ 200.51 Managing Principal Consultant $ 264.96 $ 264.96 $ 271.75 $ 271.75 $ 278.72 Practice Director $ 330.81 $ 330.81 $ 337.43 $ 337.43 $ 344.18 Practice Manager $ 285.48 $ 285.48 $ 291.41 $ 291.41 $ 297.24 Principal Consultant $ 231.84 $ 231.84 $ 237.78 $ 237.78 $ 243.88 Project Manager/Engineer $ 242.89 $ 242.89 $ 244.11 $ 244.11 $ 245.34 Senior Consultant/Engineer $ 215.86 $ 215.86 $ 219.15 $ 219.15 $ 222.48 Senior Project Manager $ 248.86 $ 250.11 $ 250.11 $ 251.37 $ 251.37 Sr.Application Developer $ 207.94 $ 207.94 $ 212.18 $ 213.27 $ 213.27 Sr.Practice Director $ 364.32 $ 364.32 $ 373.66 $ 373.66 $ 383.24 Sr.Principal Consultant $ 264.96 $ 264.96 $ 271.75 $ 271.75 $ 278.72 Sr. Systems Engineer $ 217.52 $ 217.52 $ 217.52 $ 223.10 $ 223.10 Staff Consultant $ 165.60 $ 165.60 $ 169.85 $ 169.85 $ 174.20 Systems Engineer $ 201.86 $ 201.86 $ 201.86 $ 207.04 $ 207.04 M M N 0 0 0 0 0 0 ►--� U � O � O l� O N � 4� � f�} O b�} � 6�} M f�} N • ' � r--+ � N N M M � � N N N N oc ct ° v k o 000 N j 73 p.., M O o0 •M 15} Ef} -CA Ems} 7� ct U • �" M ono o0 rQoq rQoq lbos Eos 44 N .0 4-0 00 Q—) o0 ct Ammo 00 M W am* a � O� O � C� U O ctct Q c� cn % � 0 'V � � N M oc cn O� ct �i N U •� •ciM con ci U •� ,U •� O O O O ORO Mct y a o Ct 73 ago o o O v too ° 0 4-0 � •U O O � � � o p., c� c� � W � Q y o • 'moctct _U rvj Kj o v� o 0 o y O M A* PL/ w M M N O 00 ►--1 bg � Sri � � � � � �ri � � 00 w oc `o N O M M M N r—+ N N N N -b� bo� boq rQo4 b� boq ff} boq bo} b4 64 00 N `O O M r--+ r--+ r--a N 00 00 00 kr) N M O r-� Itt �g b� bo} -CA b4 bo} oc oc oc `o 00 00 cN O r-- - N N N O r-� N N bo} b� bq oc 00 M N N N M � Nrn bo} bq bq boq O Q Q Q Q Q Q U U U j 73 N ct W ' c W .� p •O cnct 4-4 . O 4-4 SERIAL 180233-RFP EXHIBIT B SCOPE OF WORK ORACLE PRODUCTS AND SERVICES 1.0 INTRODUCTION AND BACKGROUND 1.1 MASTER AGREEMENT Maricopa County (herein "Lead Public Agency") on behalf of itself and all states, local governments, school districts, public higher education institutions, and other government agencies in the United States of America (herein "Participating Public Agencies") is awarding this contract to one or more qualified suppliers to enter into a Master Agreement for a complete line of Oracle Products, Services and Solutions(herein"Products and Services"). ALL PRODUCTS OFFERED MUST BE NEW OR LIKE NEW, UNUSED, LATEST DESIGN AND TECHNOLOGY. 1.2 OBJECTIVES 1.2.1 Provide a comprehensive competitively solicited Master Agreement offering Products and Services to Participating Public Agencies; 1.2.2 Establish the Master Agreement as a Supplier's primary offering to Participating Public Agencies; 1.2.3 Achieve cost savings for Suppliers and Participating Public Agencies through a single competitive solicitation process that eliminates the need for multiple bids or proposals; 1.2.4 Combine the volumes of Participating Public Agencies to achieve cost effective pricing; 1.2.5 Reduce the administrative and overhead costs of Suppliers and Participating Public Agencies through state of the art ordering and delivery systems; 1.2.6 Provide Participating Public Agencies with environmentally responsible products and services. 1.3 GENERAL DEFINITION OF PRODUCTS AND/OR SERVICES Oracle Products, Services and Solutions: Contractors are to provide the broadest possible selection of Oracle Products, Services and Solutions they offer. The intent of this contract is to provide Participating Public Agencies with products, services and solutions to meet their various needs. Therefore,the contractors should have demonstrated experience in providing the Products, Services and Solutions as defined in this Exhibit including but not limited to: 1.3.1 Perpetual Licenses — applications, database and options, business intelligent, middleware and any other perpetual license offered by Oracle. 1.3.2 Engineered Systems—integrated software and hardware systems offered by Oracle. 1.3.3 Hardware, Servers, Storage and Networking - any servers, storage and networking products offered by Oracle. 1.3.4 Cloud Services — Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service(IaaS)offered by Oracle. 1.3.5 Consulting/Professional Services — Consulting and integration services relating to Oracle products and services. SERIAL 180233-RFP 1.3.6 Technical Support Services and/or Maintenance Support Services — telephone technical support, premier support for systems and any other support services available from Oracle for license and hardware. 1.3.7 Oracle Training and University Products - Any related Oracle training including instructor lead classes and self-guided learning paths. 1.3.8 Financing Services—Financing services for orders and solutions. 1.4 INTENT: The intent of this contract is to establish a nationwide purchasing agreement for the acquisition of Oracle products, services and solutions. The categories of descriptive examples in Section 2.12 are to provide a general,non-inclusive,description of the categories. Other governmental entities under agreement with the County may have access to products or services provided hereunder(see Sections 3.15, 3.16 and Exhibit 6,MICPA.) The County reserves the right to add additional contractors, at the County's sole discretion, in cases where the currently listed contractors are of an insufficient number or skill-set to satisfy the County's needs or to ensure adequate competition on any project or task order work It is expected that contractors will provide binding written Task Orders to be approved by the using agency for all products or services to be purchased under this contract. If more than one contractor is awarded a contract the members at their discretion may request Task Orders from one or more contractors and select the Task Order that's best meets their internal interests. . 2.0 SCOPE OF WORK: 2.1 Represent,sell,and service all the Oracle Products listed below(Section 2.12); 2.2 Be able to service local governments,states,school districts, and public higher education institutions in the United States of America,and other governmental agencies and ne 2.3 Have the resources to work with multiple entities at the same time; 2.4 Throughout the life of this contract,the successful Contractor shall maintain expertise,resources and capabilities to maintain an Oracle Platinum Partnership level. 2.5 Provide commercial hardware, software, services and solutions as ordered under the task order as a member of the Oracle Platinum Partner Network in good standing with all required distribution agreements; 2.6 Perform or have service delivery partners that can provide consulting,assessment,design, integration,installation and management of Services/Solutions at the task order level; 2.7 Perform a wide range of professional,technical support and engineering Services/Solutions to support the mission and objectives of Maricopa County and Participating Public Agencies as authorized buyers off this contract; 2.8 Provide maintenance support Services/Solutions 2.9 Provide project management support for each deliverable under the contract; 2.10 Provide project specific and overall contract performance reporting,as required. 2.11 Provide on-going marketing of the contract by aligning and traveling with the U.S Communities Program Managers,administrative and marketing personnel engaged in directly promoting the contract to Participating Public Agencies through agency meetings,direct mail,national publications,annual meetings and other such activities. SERIAL 180233-RFP 2.12 PRODUCTS AND SERVICES REQUIRED: 2.12.1 Perpetual Licenses — applications, database and options, business intelligent, middleware and any other perpetual license offered by Oracle. 2.12.2 Engineered Systems—integrated software and hardware systems offered by Oracle. 2.12.3 Hardware, Servers, Storage, and Networking - any servers, storage, and networking products offered by Oracle. 2.12.4 Cloud Services — Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service(IaaS)offered by Oracle. 2.12.5 Consulting/Professional Services — Consulting and integration services relating to Oracle products and services. 2.12.6 Technical Support Services and/or Maintenance Support Services — telephone technical support, premier support for systems and any other support services available from Oracle for license and hardware. 2.12.7 Oracle Training and University Products - Any related Oracle training including instructor lead classes and self-guided learning paths. 2.12.8 Financing Services—Financing services for orders and solutions. 2.13 STAFF EXPERIENCE: 2.13.1 For Maricopa County, full-time and part-time staff, proposed consultants and subcontractors who may be assigned direct work for this contract should be identified in any project Task Orders. 2.14 FACILITIES: During the course of this Contract, the County may provide the Contractor's personnel with adequate workspace for consultants and such other related facilities as may be required by Contractor to carry out its obligation enumerated herein. 2.15 TRAINING: The Contractor shall provide a minimum of(To be determined for each Task Order)to completely train County personnel in the use and care of the equipment. 2.16 WARRANTY: APPLICABLE ORACLE STANDARD TERMS AND CONDITIONS SHALL CONTROL. Exhibit C - ORACLE SOFTWARE PROGRAMS AND/OR SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v04 8 19 v032819. Exhibit D - ORACLE CLOUD SERVICES US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v041818. Exhibit E-ORACLE HARDWARE US COMMUNITIES SUPPLEMENTAL TERMS AND CONDITIONS v032819. SERIAL 180233-RFP 2.17 ACCEPTANCE: 2.17.1 Perpetual Licenses — Software is made available via a web link provided by the Licensor;there is no acceptance period for perpetual licenses. 2.17.2 Engineered Systems and Hardware—Acceptance is upon delivery. 2.17.3 Cloud Services—Cloud services are provisions via a web link provided by the cloud service provider;there is no acceptance period for cloud services. 3.0 PROCUREMENT REQUIREMENTS: 3.1 DELIVERY: 3.1.1 Delivery shall be made within 48 hours after receipt of order (ARO) or as agreed with using agency. 3.1.2 Exceptions to delivery schedule will be special order items that must be identified. 3.1.3 Maricopa County reserves the right to obtain material on the open market in the event Contractors fail to make delivery and charge any price differential to the Contractor. 3.1.4 Delivery shall be F.O.B.Destination,Freight Prepaid. 3.2 EXPEDITED DELIVERY: 3.2.1 If the Using Agency determines that rush shipping or other alternate shipping is required, it shall notify the Contractor. The Contractor shall determine any additional costs associated with such delivery terms and communicate that cost to the County. 3.2.2 The County shall not advise the Contractor to proceed with an expedited shipment until acceptable terms are agreed upon and a purchase order is issued. Upon agreeing to the additional costs,the Using Agency shall advise the Contractor to proceed. 3.2.3 Upon receipt of material(s) and invoicing, the County shall ensure that any additional charges are in compliance with and do not exceed agreed to costs. The County shall retain all documents related to these costs within the agency purchase file. 3.3 SHIPPING DOCUMENTS: A packing list or other suitable shipping document shall accompany each shipment and shall include the following: 3.3.1 Contract Serial number. 3.3.2 Contractor's name and address. 3.3.3 Using Agency name and address. 3.3.4 Using Agency purchase order number. 3.3.5 A description of product(s) shipped, including item number(s), quantity (ies), number of containers and package number(s),as applicable. 3.4 PERFORMANCE: It shall be the Contractor's responsibility to meet the proposed performance requirements. Maricopa County reserves the right to obtain services on the open market in the event the Contractor fails to perform and any price differential will be charged against the Contractor. SERIAL 180233-RFP 3.5 SHIPPING CHARGES: 3.5.1 Shipping costs will be borne by the Contractor.FOB: Destination. 3.5.2 Exceptions to normal shipping charges: Expedited freight will be pre-paid by the Contractor and added to invoice if the normal shipping schedule does not meet County requirements. These requirements will be made in writing to the contractor. 3.6 PACKAGING/PACKING: Unless otherwise stated, commercial packages and packing, suitable for the type, size, and kind of product, commonly used in the industry for the purpose, so constructed as to ensure acceptance and safe delivery, at the lowest rate, to the point of delivery specified in the bid document is acceptable. 3.7 OPERATING MANUALS: Upon delivery, Contractor shall provide comprehensive operational manuals, service manuals and schematic diagrams, if required by the Department. These may be provided in hard copy or electronically. 3.8 INSTALLATION(If required): The Contractor's price shall include delivery and installation of all equipment in a complete operating condition. 3.9 CONTRACTOR EMPLOYEE MANAGEMENT: 3.9.1 Contractor shall endeavor to maintain the personnel proposed in their proposal throughout the performance of this Contract. In the event that Contractor personnel's employment status changes, Contractor shall provide County a list of proposed candidates with equivalent experience. Under no circumstances is it acceptable for the implementation schedule to be impacted by a personnel change on the part of the Contractor. 3.9.2 Contractor shall not reassign any key personnel without the express consent of the County. 3.9.3 County reserves the right to immediately remove from its premises any Contractor personnel it determines is a risk to County operations. 3.9.4 County reserves the right to request the replacement of Contractor personnel at any time, for any reason. Said requested removal shall not be subject to part 3.9.1 3.11.1 of this section. 3.10 TRAINING: The Contractor shall provide training services as needed, depending on the product or service purchased,to completely train County personnel in the use and care of the equipment. All training shall take place on-site at Maricopa County. 3.11 MAINTENANCE(If Required): The Contractor shall provide for maintenance under this Contract upon acceptance of materials by the Department. SERIAL 180233-RFP 3.12 USAGE REPORT: The Contractor shall furnish the County a usage report, upon request, delineating the acquisition activity governed by the Contract. The format of the report shall be approved by the County and shall disclose the quantity and dollar value of each contract item by individual unit. 3.13 BACKGROUND CHECK: Bidders/proposers need to be aware that there may be multiple background checks (Sheriff's Office, County Attorney's Office, Courts as well as Maricopa County general government) to determine if the respondent is acceptable to do business with the County. This applies to (but is not limited to) the company, subcontractors and employees and the failure to pass these checks shall deem the respondent non-responsible. 3.14 STRATEGIC ALLIANCE for VOLUME EXPENDITURES($AVE): The County is a member of the $AVE cooperative purchasing group. $AVE includes the State of Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts. Under the $AVE Cooperative Purchasing Agreement, and with the concurrence of the successful Respondent under this solicitation, a member of $AVE may access a contract resulting from a solicitation issued by the County. If you do not want to grant such access to a member of$AVE, please so state in your proposal. In the absence of a statement to the contrary, the County will assume that you do wish to grant access to any contract that may result from this Request for Proposal. 3.15 INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS (ICPA's): County currently holds ICPA's with numerous governmental entities. These agreements allow those entities, with the approval of the Contractor, to purchase their requirements under the terms and conditions of the County Contract. It is the responsibility of the non-County government entity to perform its own due diligence on the acceptability of the Contract under its procurement rules,processes and procedures. SERIAL 180233-RFP ORACLE SOFTWARE STANDARD TERMS AND CONDITIONS FOR PRODUCTS AND SERA11C EXHIIII IT -,AC,, 1 E II �Il iILIE F RR IE,PROGIRAIMS EIi,Ir R SEIRVICIES, Uii III LI N IIIITIIIIE. °ICU P RIL,EIII IEIII T'.AL 1E:R,1 .AMID µ II ICt llI'T lIIO R S �O 4 °�lII THESE, GRACILE : , T"i AR E PR'10GRAM AIIWOR 'SIERMICEISills MIIIP ICUNIIITlIlES ("I"USC11, iiUIIIPIPILIEI IIIIE '1f AIL T"EIRI ID CONIDITIIGNS,("SOFTWARIE,STD "il SI ILI IPPI " T 11•RAN E OR ACILIE 0IF.T"WAR E PIRA"O R III . DI R SERVICES TFI, ,T'YGU ORDER FRO 1HIIIE �li'TIR' if IH OIL IDIEC THE E ������ R'T R I"ACT RR IE.S IE. 'SOFTWARE,' S Ci s. HI: ILJ , ,,,I'E Ili E IIE EIi lEll E IE Rid R CONFLICTING 1�IIIN TIERM III R IIN SIR ACILIEORDER,:," RD EIR IIIIIIf� IICt" �C"'�U R IIIIE NT Alf III R:,,i 1�HE IE. �IF.TwWAR�E ifµ ,, ! E �R��I IIII IIF E:ID PART'T. IF flailIE:S II IE:IDILliilLIE lI SILliiIIR�R�I IIIE S,� IEC III^LiIE: IIR��I �ii RI)IERT'1 THE E iO l ( iIOI A.Deffn�i'flons "Y'catf and 1" ,cur"refeirs to the rril ruin, activity,that I ,a,orl Iprograms, rr i r s wr it a "from in a�utih,oi e istribw t r "C,antir t r th cc tract,, h term itl it pi lur ms"refers 1- tI id a ril: .rna, i6als speric,ii,fied in tt a II program doculmentaboin li l it w rnlf IR it s�t l t ItRlir opeirating the,,pvrugrams witivMiftich the, ancillary, pirog, ms are de'lir rr .,, "The,,t rr i" ict,rig ers t"o �tr ct is iUS niwmtmnities con r ct- h to "program wd c menlabc refers to t pi g i use r man uaJil Ip rogram,Ii st [III abon inn an u als,,. Ise term rrs ii t Irwin ct ,o ned r listriltd R r � " raw have ardered,progr r u rr w t til r� prw it inii uI d o uuiiir ; I tee ruin R support., "The,,t rmi"& r t "refers to annual t Jhnr ical suppiort s r iic,, witti h you have wired.,. IB IIRjglht r n te,,d I m rr Contractor's a j pit, of ylcurondeir,yuouhavre,the,,ina - c, wile,inon-assignabile, iro lllllt° fri l fw nl °s otherwwise pecified, in yaour order, on r o ta(), 10 ifted rJgM to use the,,I rams and re,c i e a r w°~per°i es rder d s l l ..f u r iir l I r riir� lu o its, p� it,twi�ir�s � t to the l r i ,of these,if; c l ing t Or l Lii� nse, II e ini t-Eio'�s and Rules t r� on tract�t. i� the pirog,r M documenta,_ You inifay a,,11ow, our ageints, and contracl-cffscif w ding, withizvout I iimit Pion, Ma rc to use, e Iprogramis for tKis purpose a d you are irespl ble T,tli ccanipliance,with these Soft a,r ,,s iin I instg"die,,Oracle cl IILlicense Defiiriiiti, ns and Rules,the, ,the contract a.%,rvd the, program entattain Ire sac�h use- For Iprogra,,,,ms ti t,are spec-ffically i k n d to a[lI,ow your c t rr°�� r. liiii�ir °t� ling r .t whit you ire°t°h i era f°your Ii, teir a] IRS °iri s operations, it use li°s ! weed. radeUS Communities Saftwaire Prois„mpp �..nal lur� rin e 1 SERIAL 180233-RFP EXH[IIIBITC Ownershii and.RestrJ tiions, I,e or,fts,licensors,retai�ii a[III ow-nersiJi aind inte,11II,ectual Ipiriappert: l t to the r poirogams- �r 10a,-cle rel,, S Y a(IIIII '' UT'ership an iirut e,[II[ectual propee rty right-S t:0 anyl:Nng de,ve*,lqpe,,d II Oracle and defiverl und,e olu�r arde resUlIffng frolm ices,- Y'G,,,),u a nin,iiake a sufficiient.,inu miblier,of of each Iprogra uir I i n, iu se a n d o n e copy of ez c h Ip rog r a m ii m J a- technd,.�Jogy'thal: may be apprqpndal-e ar inecpessary�fcv).,r use, writh some, Oracle rogr'&Mz is sppeci�fied Jn *e pwogram docturn,entadon Stch t�`hjrd paiTty"teachnology is IJcpen&-.el to yl ull e r th e��t�,e irm s, ,off th,e th,ir to ch n dfo 'IIIIIIi ce in se,a g re them nt s pec i fli ed i iin th� gira, i u m( nt'a I!J, sled n ot u iiin d er, t"he to of th,e on tra ct..o r,th,ese ,S Gft, w-are 5,,T1C S. Ya,u may not..1- • usoe,i` Iprogra s,lien iueaintalIII,Urnesha,irhig,suliscdpt jo n se,j,,rvi ce, 1�u� biil, r 1i so u rc,.�J n g c,a,,,p,,a c it • remove G,.r imoodif, any program ings or,any noticel Qracl 's r lit-S lJoeir, ' prop rut"ary rights- • im ak e the p rog ra,,,rn,is mated als rezu 1 fing frcvm, th a vices,ava ii tale,i n a my m,ian n f. to a n y,th j rid �paft,for,use iin the thiri art- -'s IY),us,�iness operaflons(unless s 1 h access,is,ex reir pe rm�fted Y �p foi iiFi c,pomggr rn en r ii m te,,ri a IIIs,f.,,,rcxm, th e s,e,rv,,,,i you Dave a cqu i red '• cause,cT),,, pe,rnrl�ft rewre'T,,,seen [ineennig(tun�lIe,m,requiired Lry Iiiii, filix in�ter,ope,,,,,ra,bili 6sass,em ably.,olr, al a, , nc ludes,but�.-.is not,l linrrlini t to ed rielv cff ild e oo m, Ila IJ�an of the�p rog ra (the,kweigolng pf ,h[Ib Jfi io� i e jdat�A,, stiructuiTeas or &-Jm s p jlar rn; rialroid " rams,IF uced 1)y ') pperafing sysl..em or, intgrated 3y software-ar, 7 • it isclo se re is u lilt Ipoinag ir'a ni�bile� rh m�a�k tests,,. IID i War rantihesii, D!III sc,lIallirnters and Excltis]Ve IR ei e d 1i es f'is,Is y" nevert�heless, it„shiAll il be ac,cessied I by�s,wairrant , you thr000ugh the Ca..,ntractor- 0 ra&,,I,e wia rr i z that a Ip rog ra,m i iii,n s,ed,' to w-No rate tin all inirial �i��in the aPpz�ica] slhip).,m,ent or,lie lectroinhi c��). [iI�ca,131,e progra m� doc,,urneijvtafion for,Gfn,e ar ftam�ii J"very(i-ii via,�".f y d ,,,n Ica d'),- Yo,u m fust,n ofify ter a dle c4 ain� pfog. ra rn wtavf,.�� ill. y d eficilie n cy wa iith,in o n le year frcm d el iv e ry -F��R E,E,10 R U 0 IRA C",IL E D 0 E"s, N OT G UI.A IIR AN TEI E, ..A T THIE PIR OGIRP S,"W"111ILL., PlEIRFOIRIM ERROR 'G��R AM ER,R,0 R,S lmI[INT EIRRUIPTIED, i T HAT 0 R1,11A E,W III IIL L C'0 IIR R E CT Af .. PIRD Oracle a1so warrants that seMuce will be Iprovidecl in a p,).rofel nal nneir cGins,iistel wv,,Jth industry stand,ai,rids. Y'Gu m�ust nctify, C cle of awiny &.,ervrices wrarranty refic;i awn ciel wi'l!hin '90 days, from peiff Urrnznilce of the lid e fi, C.,,ie n t ri ces- IIF OR1,11-ANY IBIREIACIIH 011"T " �.AIIBOVE W'..AJR R1,111ANT Ill E S,YOUIR EXC."ILIUS11 REMEDY ANID ORIACIIILIE'I' S E��R R 10 R S, "T HAT' CAlit', E IIE NT]IR1,111E, L.III A.151LIT Y SH L BEI: (A,) THIE COIRRIE CTIIION OF' PROGR 'HE W"A RIANT Yj,, OR", 11111" ORA LE,C CANNOT ,,S�,U B6ST'.,AN.'."A,L,,LY C01IR11RIIECT S,U1C'IH IBIREIACIIIH OF' THE W'' IB III EIACH I[IN A C.'."011,,MII1E.R"I,C III A,,L.,L Y IRS IE"AS III NABLE IMANINEIF Ul IIKAY II NID YOUIR PIR"'GGIRA,M L.111CIENSE11 ARID I -,C10 VIER: THE IF(IEEE IS RAID TO OIRA.C."ILIE11 F'1OR THIE, ROGIR AIM L11C."IENSE OR1,11 (B) TIHIE RE11P EIRIFOIR11KANCIE. 011111" TH E DIE CIIIIIEN'T "s,11ERVIIICIES II (III III S,"TIR1,11 Ill IB U1 TE,Cii� 311" YOUI� IIP ROVIIIIIDIED B, IRAC'ILIE;1,i III F'OaIRA,,C'."IILIE"I,C,,A,,N.N,OT SUB STANT11A.ILLY C"r"OR RIEC 'A,11311RIEACIIH III( A, C11101MIM IERCr'1I,, LY REIASON.ABLE (IMA NNI E R", YOU IMAY E N ID TH,0,,S,E "S�,IIE.R"I""VEIIl,C'."ES ,,.,NID RECOV EIR TIIHIE F'EIE '' .AIIIID TO OIRAC."ILEI F'1ORT KE ID EIF"Ill C IIIIIIENT S EIRVIICIES PIR"OVIIIIIIIIIIDE111D BY 01IR-, ' 1.11E TO YOU I US,Communities Software Pro, Termsand Conditions vO41818 Page SERIAL 180233-RFP EXH[IIIBITC D,, THE IE XTIENT INOT' PIROH 113,11"TIED BY IL A"W"t THESE "W"AIRIRANT"IIES, AR1,111E, EXC."ILU S111VE ANI TIK ARIENO OTIHIER1,11 EX1,11PIRESS,OR III MIIP E-11 ED'WA,R'1IRANT]lIE1S OIR COMID111"T11IONS WI1IT'H RESIR � r"T' T IHIIE, ABOV E [TEIMS, IIIINCLUCHING, III Y W'AJRRA,N'TI1IIE,S OIR COND]I"T11IONS OF IM EIRC"t .'N'T"A,B,,IIIL,,II1"T'Y'AN.E)�F111"TNIESS FORA IPA,R'.T III C U111-AIR IIFUIRROSIE. E.TielchmiicaIII 'ppplo,r,1 ISUT 1, rtcons�ists of aiinua,`]teclinical support s,ervi ya,,u may ha-iiiiiii oriderei 1 1 Lwder, kv TechnIica`,,,]su I t Ipliams" �i Juding su�pipert rie'new-a1s- Su�piport, must be oridered ,,rs,ua,ntt,,,o a lmIIIIJd Eind Li la Liceinse Agreeni,,e siucli as thieze Softwaire-STC&,��Bug fixez,s,ecuirfty fixez and an", pdatez ri ved &-'JiaIIIIII be provided the terms of thou IVIiceinse agreem'',ent th,l You acceIW-ie' upon Ga,.Tdeting the pal rograms- If wderl nnua] tec,,K� " al su�pipolrtt (iincluding first year aind all sulyseque y"ill four � mgrain is ai p�r ms p�rovide d under,Qracl,els t- hn�ica,',,l supiplill pddlides in effe,c�t ait the to me the eIrvi aire prov6ded.,"The technical support policies'.1, il, rated h r e e in, a r e s,u,,,.J J,)ec,t t o chan t: l is ige a ce's-dc r efion; hone wr', r 11 �rv,�0,r acle pir clianges,wi"ll Float "S"""UH:in a materiaJ] eaducti,lim in t1ie Revell `J es p rov i de,d fo Ir s u 1poplo rled p rams du idng the peidod far, , i c h te ill n�i c,a,.,,,l Il lrt,h as 1:meie n o ri 'er ,.,Y'ous,�houlldIre,,vie°w,t,lheIpoli ,ies pal tD ente ring intD an orider,for e, ape p,,�,Hca,i]31]e se,,,rvices- YOU M�a' a G Cess tie curreant viefslbn ill the technical sulpipolft, pildicies at "The technical , J c and systenizi, are not, des-iigined tD pida1i6es state thot, '411olba,] st 1 on,,,er su�pport s,ery ,,� acco m l moolidate, s,pe�&ial security cllaiitrol,i that ma"y be- rei to slare or, piroce!ss ceIidain tip" cvf n si b"vie, data,." Accov dingly, as, i stated n e cft, teni c&III sq, poli se oJes, You agree not,to svubmit,aii'y health, payni,,ent card, ar otheIr'. contmdlled se,nsiti've dat,1 liat,re,qulirie prolections greaater flian thou &-,,pecified in the Grade G16.13al Custlani,,er,Sul lcvit elc�U Practices to G.�irade Ipartt oaf slay.seIrvicxe rerq luest., Softw,ar I I t IILicense, &Support''I Ir any � cze!ssoir,techniiical sv,uplplllll offering til'o "ilif ware U pidate IIL icense & Suu, lpl "SULS") acqdired , the v, uir order Imay bile Irelrewed annua[1IIythroug,Jia rese,VIIer that is,expressly authorized to diistribute s, ort,renew-als-"The jolrider�wjt�h Contractiar i s,pezffy "Your,SUIL,S fee fix the firsl:renew-al year&`,hou1id, anew SULS fo-,r the same, rvuml3er,cvf Ilicensez far the sa,,.,m,,,e pim,, ga,',mim,s asclla Ott alined�in the,jolrigiin��,� 1 ardeir" , e fill for SULS for the seecond renewaIIII yeaar,wvill not increawe by m oolm than,4%,oveIir the plr,j,ia,.,,, ear's fill f,emu e1ed Inot to puirchaze technka, '�]support, at the, time, that thr I program is ardeIread then you ma, bile requiired to Ipo, "y re�instateni,,enl: fees in a�cc�oridan�c,e',�wit�l'i�OIr,aocl,e�"ste,c�l'inic,a,'�is,u.,,pl, rt"poll it iin effe-c.11 It,the time jof rilaterineint ify"o decide to prurchase te ch ni ca,`]supplort ala late ate.,Te&hn,,,,,,,,Jcd1I�sqpipo pmgrams Iis lie,ffecd-ve iupoin Ifpm� mt, jof tangib1e media air lulpon theeffe,ct'i, date cvf the orl if nt of t n i'1 1 Iraned"Ja Iis no:reqWread- lnvdicez for,technical su�pipjart,s-, ,11111"ces&-JiaIIIIII 1:e siubmJt.le,d by.Com,�actor an a quartedy,liazi,s (Unlew otherwise specifiied in the oride' afteir the colm pal etillim jof su ch Ipe ricid., Ta,,,�-y Nc4mvithslanding anytKing IiI fry el` teclmica,'] su l pt',pi pdic,jes to the, nt nr. "ou may discanlinue tec h In j Ga I su p po rt"at"th le, eit of a In y.,c u Ime,n t,te,c1i n�i ca,]s iu popoirt"temi,and at , y�,ti m e th ef eaaftefr ir�ei ns,'tate technical supplort by,ex lubing an orider for such seirvkes"wit1i CointractDr., IIf yuru decide t Ireinslate tec h ln j Ga I l Irt of must,pay a re rout atem ent fill TIC Ire yin statei ran ent fey Iha,,111 Ilae the amount that wouICI have 11 in Ili the oridering ac,tivit for,the post sviuppl peitiod hal techniiiicalIII sviupport Inot seed. In addi..,"ifiJoil to the r,&instatempent fel described in the pTmzedjnlg sentenli yu,,u nwist,Ipay the technic-al s,ui,,,,pp1q, .,fey for t1he Ins w,s,qpiport,pe,ri,ill Thj,s tectinkal suppicad:fey for the, e.,��w,sulpipolrtt pme,ricid U1111P Pill",I is,computed a I folilloill i Iif technical~ Irt Ilapsed,then the tedhnicalIII s,uppic-wit flee r Il Iranill I�-i�-(i J)if yo u s,,,,,,u p : r poiji pee i,I sha I III be time I as 1:a nn u a III le c h n li cai,]s u poipo ft,fee y,�,,,,o iu 1pi a i d for th e re levz 11 t ,........... I TI neve,r aci , ed t Iinr ica`]sipppilill four thr Irelevant,pIrjogram,, then the, annual technical s rl,f ,ha[III be-t�lhe f that,wiould h Il),een charged if sup art It Ibeen ardeirill origjna'II four thr Irill nt 1program p,e,,r,. 0,, le's,Siup 1pricin Ipoliciez in effeact at the fim a Irelinstateni,,ent,. Ren ewl adjust ints Iranay, ied to the annual sulpipolft,feedesc,,ribead in (j)and(ji)aiibove- be- P, le wa'de US Commudities Saftware Termis-and C,"cin,diitiiiion,s 18fl,g SERIAL 180233-RFP EXHIIII3 IT C Pro,plie.,rl'y sane m> Irm ake cIl irn,l,agaiiinst you ar am,cle mayrieferloa,you or,0racle ldepeijidIh g u W,,,,,,h i c h Ip a rty re ce N-red th e IIM a le aria I') that aiiny i nforrm ati ain,d es-i g ln,sp e c if�i catio n,li ln stmi ch,iooin,s,oa llkre,, datil ar nl terjal (Watehal")ful ai�is,hed by eIither you or,Oiraclie (",ProvJ�deij`, "w"Kiiii may,refeir to u Gar 0,raiii depending Gaii wftich l ;rt 1proa,wided the, MateriaJl), and used Il RecipoJent ges its knell er I Iprope,,,rty"4ghts(hic"luding U.S.,cir fdreign Ipatent,tradernar�k and ciqpp'yirigMj,,,thei P ider,w-d1I kidlemrt- e, Re,&ipieijit, agakist the cla[m� the"to exteiint p,e,,,r'nlJltted, by" l °mm Ilf"the Recip,,J- t: does the fallow-ing: i nofif"iel the,Provider piminiptly ki wdfing, Inot lateiir thaii 30 days after the ci'pientl riecoeives nofice, lhe ci aj m; ilgives the `,roavieder comiritrol of the, lidefeinse,, wriftlh input ftam RecipiJent and any" se"Werneii"t I i i e iia t i ti cGai i� a rid "gives tlhe R er fibe infaimmtion'.1, autharity, and ass,istarice the I iavider needs to ldef md againstar settle - e c`1a,im., If the Pro,vi,de,,,,,,r beafie'vies,cir i "s determiined that,any,of the Mater'ial mal ave violated somesone else's knell ec"tual prope,rt I64.1its,tJA IlPlrovi,d r may choloase,to either, ie Miateriall to Ibe, noln-Jnf ingftlig (whill"lle sulbstailtia,`lly pfese,,rving i utility or f unchonalIIIil:yi oblain a,,,li nse toa[II,ow fcv,,,,r canil:linue d use",G11r if these alternatives are Inert comm, &Il lllllll Ireaasaairialile,t-he Prav,iide nd the IHcein&e fdr,.,and reqWrie ret'lurn of, the apooli cable,Matehal aii reafund any,fie,es the Re,&�',: ..........li't"nlay have pa,j,d far it.If y000u are the P-m,,,'Vider aiid such retum IranatllertialIIIIIY , tects,0raclei`s albilIIIity' mmeet:fts 6,4)[igatrions wideir the re,,�ilevant ar,de,,�ir(i impairs G,,,ra,cle's ablility to p- arm due toa a wor'' stateiment,scltedule or,cost Iirrml act),,,t he in 0,ra iii may, at sits option and upon 30 ds pdor wtirfttan oh ce, Ire quest,termination of the r,., The P-m,-Vider will r lun rrminify,the Recipieiirrt,fff Rec.."",ip.Jen pien IlIter's the Material or,uses it,outsicle the scall"Ple ,of use ide��,,ntjfied in the,Proviide�,,r's usuer,ldocunli�,Jjci 'tation, �r if the Re c,�Jplient uses,a vefm,ion of, the IIM aterials whicili has besen s,u,,,,,,Pe rye,,.de,,d, , Iif"t,h lilnfr ingemen laJ c�ould havie, been av6ided by us,ing an unalteiire,,AJ c,urremit,ver'siJan of the, Material Whicli i pm mv,Jide- o the, Recippienrt,or lif t,il IIR &Oient,canfinuems to use the qpop[ic, ble Mialeria,' aft,,,er the eiind of the Ili ceI u a t Ill terial-The Provider,i not indemnlify ,em , aiitni� ts 1)ase�d upcwi any�, infamiation, the ReciWent�, to tlie extent that an infri-ing ,,n,l,, I" de,&,iJign, lild a ta,I 'I I nol.:ecifiGati,caii, instructiou',I Boaftware, data, mate,dal if t, furnished lyy the Proa-vider'. Gracle, m kidlenwiffy you to the,lextent:that,an hiffffirtnil rime,iii� is, a,s,e,,.d upan the comili,.,inatian of any Matertial with any pro,ducts,a,,r seifVicez nvot,1pro...... ed by"0racille., 0in, 'lle W-J11 not inder m ri,,ify,you for,iilf'ting,emejlt, caused by yauiir actians,aggaJinst Ire y�� - � pairly lief the Gracle pl, lic Mm(s)as,de�,,Hveiiread to yo®ru and usoed Iin accioridance i the temlis o,,,,f the o, erand the Software NWT C wauld not,otheirwiise infhnge aims"th[rd party'int lle ctualIII 1property rights. " acle Mill not hldem€nffy,yolug for ,irvy infringe meat cla[nl�that lis bazed an'.1,(1) a patent:that''you were ade awraire of pri,a,,,,r to,t1we effec, ate,oaf yGottr oxider,wifth Car'tractar (plu lrpm ln 1:to a c I aj m,dema n id, I I notic,e)"ar,(2)yuuir ac,fiolnis priar totlru if eactive date of"'"yo lug r,ordermu "Uh Contracto..�r. 'T h i s s ect ill a a � In pllIrioyvlllidIes, our� and 0raclllle��ls� llexcl[us,lll�ve remieft a ihf rliiilngaem elnt cla,ilm,s or damages,6.. G C11AIL, PUNI11TIVE, OR Y AILL IIBE UIABILIE,F01IR AJINY',IINIDJIRElCT,Illft,C]IIE)EINTAL 'S,I.N.ElTHIER PARIT Y EQU�IIE,NT"III,,,, IDAMAGIES,,, 0IR ANY L,O,S,,S 0F IPR0lIFIlTS,,. IIREIVENUIET IDA.''k, 0 ICI, „TA, Ildli,SE. C0NTRAC'T'G MAXIMUM ILlIABIlIL.IlTY'F0iR AIWIDAIMAGIES ARISI[ING 0UT 0 -� "R R,lEIL ATIEDT10 AN OR'JIDEIR. SSUED PURSUAINT''T"10 T III IESE S01F TWARE STCsil WHETHER:, Illllllf Q0,UTIRACT OR "T 01 IR'T, 10 GTHIERW III SE, SHALL IBIE ILIIIIMETED 'T,O TIHIE AIM10UN'T 01F THE FIE S, Y IIIIAIIIID C11 .."T'01IR UNIDEIRTHE RELEVAN'0RDEIRil AtM IlIF S U C H,[) MIAGIEIS RESULT I G IIIY'0011JR Ull"SE 'j ` PIRG GIR"AlKS, HARIDWARE, OPIER"AT]ING, SYSTEM, IIENTEIGIR"ATED S0IFT AIDE 10 R S EIR CIES,Sub C H, LIABI11L.11TY SHAILL.,IIB E ILIIIIM III EIS"T,O THIE, F EIES, YOUI IPAJIE)i NTRIAC' 1 tRI'll FOR 9=111L acle iSS Communities Saftware IreTimis yin d C,oin,,diitiii,on,s,,vOf4lg,1,0 SERIAL 180233-RFP EXIH[IBITC HE, H.A.RDWARE,01PERATIENG SYSTEM,INTEGRATED SOFT"WARIE, S " "VICIES GlI[V][UG,R'1111SE TO THE" IH lthu�er 1. 111 ,",y�n ot,a ss, ino Ird eifs o r,ligi ve o r,trains f e r,th le,�p ro g ra;ni�s,a�n dolr'a,,n y se Irvi coes or an lu,r teIr, t,i ln th e m tilia al e indjviduaIlIII or, enfity. If you gral a security inteirest II n the proligrainiz and1cw 1 1 y seirvoices 'ured part, has, no figli't, to use, transfeIr thie programs, and/ror, l se rvokes, deiliveIrafyIes, Y the se o de Jde to finance of programs andt'ar al S, ,-,�icez, yo ou i liveIrab,Ies, id �if"you de,d ,ny s, fill 0 rat I e's I, I i c ies,re g lairid'i'i n g f i n,an di ng w-In i c lh al at Iltttp:/Vor a d"I e.c ilo,i�,Icoln trazts Ti fur ii ln g sha 1111 not bile can u Illfrrilift the hights,y'oau ma,:'y outherwi have with,Irespec,t t IlL,Jn per ig syste,m t'Nrid pa,,fty,technol or,se parate u l Ili censed under'opeiil Soum'e ar ibse tef"n'izi., .[in eiiteding Iinto an e r,under,the-co-oIntracti, you agree,and acknow-ledgile th, you havie, Inot refied on o giny�� progiram or, updiates- However, the futilurie avaflat)[IIJty� o (a' if u olin Ir te,c.1ini ca] suppowt, the pal recediiing sente,needLae,s t,rl�e G,�ra,&Ie its ob[igatjoiji to provide,su& ti,clini ca]sIupipilill iujider the rele'val cxrider',if4iind'w'he�,,rh a.-I 'fla,i in acz,ordancel,O�ra,&Ie's then cu i'tt tiechiiiicaIlII support policies, In (b)the precee&,ng sentenu does nio:change Vie,INNghts,gira t u far airy I ra IHceiised under''theoridar, the terms �iese Sao��ft.,,wa, ST'Cs,,. �pe The exte,rut to whkli an Oracle produ G.,11s, p r to ai cu,st,o,1J.z- oins.1,cap al Ip,' -vidNig comparabIe ac iii,ss,to individuat 'fth lid Eifies c, sisteiit with the apipfi a!�,,Ie pal rovislbns iii the and "Trap illiartation IISartiers Com..,,Okance Boa staiidards set iia lin 36 CFR,Pa,,irt 1194(k,,�,nown as"Section 5G,8"')effective azof Jun,e, oIr the Revi -d versiGin inp,,:peindix,A(known az"Rew isl Sec,fian 508"' eff tive as,ofJanual -t t,Ac izsi ,C,,A,,G' veirsi,iii 2.0 leveI 0 18 an d th e W lie b n teiit,A c (W AA sp o niolen't's and Jo elxce�W� ns, i f,(sonnie o Wh ich nizy�be,1re ecti'viLly" �is iind�icated by��th,e�,depe,nden�,',!s,,,c,,,, s-'Jgnifical lief any niiii on the "moduct A,c,�ces,,s!,,,iblilit��y"T,eInipla,,t�es Ci/PAT)available a t www.,,.G..ra c Ile-c�o m1rus(corporateiii"a c cess,93 i 1II ity for, Ih p rold iu ct,wh he they air e-u se,d, li ln a cz,ili an ce l' w eii, and provided thal: any. mil trim O'racile's associated' doc;u ni,,en ts a,,nd otheir ink-YM,1�a"fioln,'I technologies,al anyothie,r,pir,olidu cts used witi, e,m Ip pie . wit1i theim- . IIn the event filat no VPAT lisavaiIlIIIabIe far a pa,',ftkWa,l Oracil Uct' p, pe, ea..Intazt,the Oracle,Aczessib,,ilit Pro grani� Y ie cazes',the, tow ie may.be thata product lis sitj[l ICI evaIlI[uated for,ac,c;es,&-'Jbflity, may be sc,he led to me,et,ac iii,ss, Ofty standards lire a futlu,,rie reileaze rma'y not Itie scheduIed' to ni,,eet aocess!,JbIrllft- tandardsat,aI1I1- Oracl, custionloers,niiayca[l 0',racle Sip pa,,itat 1-800-223-1711- Headiing-impa,,Jred' c sto�nirers, �in the U-S- Wvi to speak, to an Oracle Suppolirt, representative may use a teJeeill munications rielay, serviice (T S),. Infoomliztion abotut, th,e TICS" is avaflab,]e at and IIIfu5'.1 t e n Inumt)ers Iis ava[llllabIe at pkele, ctliary- II IrternatJonal heal.. impal cus boll ers&11ouId iu the TIRS at+1.605-224,1 83T.A,,,n Oracle ""upipoirit,eJai gIineef V!l Irespi iiii to te,Clini cal issues ao O I'll"', ' g to the, standaruin' See riiiiiii request Ip,'.rocez Oracle cannot: m� le any comn,1Jtm,,ents a1mut fut�u , produ ct diIrect'Jons,including 0.1ans,to address at s-&,,Jb�i,,,",,Hty or,the avafla,t)J[Jty� of VIA ATs., Product dii fion Irem ains at, the sole dIislcretion of 0,ra,&Ie- IINo their terms, coindifionsm ali ,r'such Ireprillitations, regar,6ng or, related tD a,c,c,es,,&-'J ffiIty sA-iaI1I1 appItyr to the, O'racile p,'mmducts pro, ded under,thieze SilloFtwma re S,,T'Cs Pro I 4. lnteIrri P r iet i, ocjo] vem i,lliol�n 6 fIII Pv6' )lll' P-rio r,to any or m izat i,iii s,th e 0 ra,c[e Ipwo d1u iii ain d seiry i ce(s)t to be-lideil i'veiread pu rs-'Iua ,to t h e c�o n'tra ct: a Ire c a�pa,"b[e a c,c;olm m oi i�n g I n teim le,"t,P"IrotD c�o I v,,,,e rs-'Jiii 6(1 Pv6,')so�le I y��to th e elxteiit,d efi ,d a In no ted NitheIreIev t:plr,oild�uc,t,,s,e,,,rvic,e�lid,ocuIn i��enta,,ti ,il,ai,,,blea,,t,oIraocle,., m,,.P,Ile,as,eIiiot t,h,,atsuc,, ,,,,a,piablMiftie!B, aIre uuNu', t,to thedepe ndeii iii conniumeiits and exce,pfians (son'lie, iii whjr"�,,l Iniiay " ') ni If siuch documentatlion I and Irequu [re that Oirac:ile II uct(s)and seiiry ice(s)aire use d ki act, urdance Millillillim -------------------- ' T oria,ife u5,Cornrnudities Saftware Pro, Termis-and C,"oin,d�iti��,on,s,,vO,418fl,g Page SERIAL 180233-RFP EXIH[IBITC h0racle` rl y i'l t opeirate l them. If it o ireltevant IproducUservice d,oac,unientatip lip found addl,,,reis ` l IlllPI , theiii O,ra l aikes, no as, to the capalAffies, of tlie n liquestion "t acco- nu t IPv& Oracle camiot:make any commAtini,,ents,alioout fiutuu'ire prodluct di ctic aiis, including plans to pd,dri I v6. Pllroduct, dire,,c,fioln irein,iiains, at e scle 6screfion of Oracl ,. No r teimiz,,, cond�ition "late, e t r other,such regatri r related to ar .es,&-,JbOfty apiply. to the t r :l Iproducts provided wider these S,,oftwa,.,,,re-.S TCs,. 5- Export law and ,egaulati r on c-vf the UnJted States and an'y other relev, t local e xpou'..ft law-5 aind ie r,eg,.,!ulations appl, the pmggrams- Y'G,.,u agee that,such elxpc, ..�rt lawl liglove, you�r use, of��d I i',rograrins (incllu&ing technica data), an serv"Joie, uiiiuIr e Ipwiovidled undeir iuirorue and y"cu, algree to comp,l rid regulations (includiiing "deiemed ploff" aind"Ideeni,,,ed re-l-export' regulations)-You algre, that ino data, linfom,iz,ton,Iprogrzim,andfar nii, eriails r ultjng from se,,,rvices(ar ,&riect uct there,Gaf) Itile expoirtled,djrectl r,indirectly,iiin vi,cal ,�lion iii t�hesee laws, or,W-J11 be-used fda',,r putrpose, proMbfte, lb�'y these, laws inciluding, Wfthout Eim�ifttxl lon nuclear",cheim-ica,.�].,, ar brun cggicaIlIII u ire Ipmrdlifie ration,ilix lide i[caprinent,iii irruiiussi,,.]e te elf llollogy. 11 7 ,e ram, fice,,�ins,ed and the s-',uppli 6-Or&de' as,the owner,of tlh, telle ctlua�l��property of the�pr, servk,ei i c i of fii ei c�o ntra ct,an�d th le, :s issued pu�irsuant I a tKird pa,jty��benef, e rs,fbr,Gracle product to the contract,but"does not ass um aiiny of the, G,�ra,cle a,,� G,,,..ri,z)e,,,d rese,[I[er's cv],)fligations the,reun,der,., T The., Unfforrin Ccxmpouteir Itnfl izfi,on ansactions A u s snot,applly,to these Softwraria STCs ncvr ainy ardeT ';lazed Ipursvuant to them., 8. You understand thal:the Cantra,ctG-,,..r a�nj `rac�l, ,,,tvus-iiiness partnler�,,rs, Iinc�luding any tKird Iparty firrins retained lyy"yuu tD pirovide -k,es,aire-iiiidepe ndem"t,o,f Gra,cle and are it l, s, agchits-Oracle lip it t,boun,d by any acts of an, ch einti !u,,nless the,entiity i IpwioavAing seervi-kes,as,an O,racile sulxontract: ,r under, an eiiigage rnei'litt, ei ,d,diirectly with G,�racle- 9. Y'G,.,u nizy olrder tdalllll progg ram s, or, G,�r cle inizy clud,e additiional Iprogranizi, with youir iia.,,rii ,with Contractcxr W-hicli you nliay us,e fair tri'', pou,,rposes iioly- "You may not use thie tFia] programs to provi,de or,afteiiid thir,d pis,, ,y��tra�kiingon t1h, cont&it and1or,functionaJ.1i"ity"c-vf the progranira- You ftave 3G lidays,fi-cxrn, the defi-veiiry,l te toeva[uate thes. , 11 rams. If yooude&ide 1:o use aiiiny of these d, y,�ou m ustol)tain a,,,Eic ns,e fdr such proligraniz fram Orac'��Ieolr,aill prog.rams after,tlie 30-da,y��tda�l�� 11 ill auth,arize,,d lid istri't)fu'tor.Ilf"'yuru de,,&'I, it 1.,00l)tain Iticease for, ny program afte,r,the 30 da"y tdalllll pleriod, you will"11,11 ceaze using and ite 111111xn li Iprograniz,frili ur of jputeirsylsteniss. Pll,roglrams,licenseed fox tria,' puiTo,, see&are pro-viided 'l,is,"and Oracle does it ol.Ip,.roa-vide teea n'.Jcal suppolft,or,offar any wilarraintie,s fix the se, Per rogiramz., I G.,11,nlessotherMse ,,,,,e,,d lire an orl upon 45 lidays,wrtittien inotice,, it o more than once amivally,,, Contractcxr nizy audit Ur useof the, progranis,,.You agriee to coope-rate h Ciiamiitractor's audit"provide reasonal,)[e as&-,J stan� and ac,cess to infoxmation and peefmJt Co ire tractox repilli the audiitt resufts,tD O,racile. A,,,n'y such udilt, sha',,,11 nol, un,,,,,,,re-,asona1 ly int rfere "with y000ur, inoi aiil bus,iness Gaiperations- Contractcxr sha,11 niply"wfth reasona,131,e secudty and safety rules, plGalic"ie"s, plroc uu'ires Ctec,udty rules"') Wh ilt> I rmfing any s-',ucli audit provi ' that, s,u ch seecuirity rill es re kicalAe tD the, peila,rniznce f the audiit:.,;� yoo,,u make siucli secudty rule,s available t:o Con pri,ilix to the to comn,1e,nc;e, ,nt,iii the aiudit; and suc�li securfty ri do not,niiodffy or,anien,d thie te s,and condit�ions ,of Clie con,actt or,the, applicalile cruder. Y'G,.,u shalill bea responsil"ItAe foor pa,yiiiig any wide a,id fee z re'la,te d to'',Useo this p,,m,,ggrams,,. Contractar may assign its dight to audft youir use of the., pfiii s tD ter a cle. Contrr tcxr Iranay"assign sits HgM to audft your,use, iii the Iprograms,to Grazle., If the Contrrac, assigns its, ri i luir use of the prog.,rams to Qracl,e, theii Gracle shall nol: be respons,illbl,e n�'Y co S"ts i'llic'', red byeither you ContractcaT iin colquiperating with the audft. ci iUS,Communities Saftware Termis-and C,"oin,diitiii,on,s 18fl,g Pag �evl SERIAL 180233-RFP EXH[1BITC Upoin termjmtio�n r lur r Iliicein ,,yl"Gou aire ireq,,,U,,Jir to,dliscwtiirwe use a,nd de,stroy.,or retum th-, C o ntta for a.II c,G..p, it s,of thle Ip ro g ita mis,an d Ip ro g r a m d o c�um eiit abo n ci te,,d W,,,ith th e term° in a,. I j c�e ,oe- 12.,Sou e c: ma,y�beAelive,,,riil as�part ili thie,stmidiard,de�livery fir pafti cu'ilw pmn gyrams-a[lIII&,,,,,,u iii solume, code�issi je,,ct��to the�teimzof these�Softwwa,rie ST'Cs,iii6luding thie.,Orazle.,IIL Joileme Defiriffitomis, d Rutiles,", the appli c,a, ,ip�oride�rl,the cmitract,anld the, app[icalble, prograim d,oc,ume�n tafiiii 13. Plrograni�,S,",", id se,,�irvice de,,�]ive,,,rables are mt demigne�d fovor,spee6fi cally iintleride,,d fbill see h nuclear, Facd i ties iii ffie!�,i, ''azwdGous app�,]i catJcns. You algre,e that:iit lis Your resplG-,,nsJbMfty to lie, ,surie, safe, use cvf Pm-,d,ucts,and S sir-11. -,e Offilairiiigs delfiveira,bles,hi sucli ,d�is part"of Programs,, Operatiiirig Systems Integr te 14., Fx softwa,',fea, W a" ,d ftwmur r IVrute„ raite S aftaire-0 p fio ins(o r, ll lut.)and([! that You receive ft oni�Qracle iin binary f r, and(iji)that its IViiceins,e,,d und,e,r,aii olpeii s,,Gauiirc, IFic, sie that ligives Yiii the ri(g,,',,,'ht,to receive the sol, olod for,that bl[n ary, You may ol)tain a,, cq f e applical'Ie soumfie cill, fmm, http&:Y cw http: otal,,o , iiisloumecod,e. If the sourcye code for suc sc-ft,,w-we i inot,provided to Ycxu with th, Ib[navy,You imam a, .p rece'rve-a copy of fte,scvurc col(d�e o IpJi,ys,ic,a,,,I niol iia by sulamftiing a writte,n request Ipitrsua,nt to the, ii tru ti,G,,m in the `Wtittein Off fG,,,..r ource Code'section of tlhe la,tteir welysite. 15., Qrazle,'s App[icafig Liceins,rng bl iiii effect as of effiecti'vie, i f youir ordeir a,nd lis, inic,ill, rate,,d hllerri&,,Jin as Exhibit B. ° u i y.,aczess thle cum rat ver,&-,,,Jcn of the pplications Lic;ecru&irng Tab4e at 16. G.,,ra,,c I e's,IIL iu fen IlDefinitioris and Rules a, in cmr i", led he,,�reiin and atlazhled, h f et IEkhjl if A. 17. If my, document, [nic,caToomte by ire rum- J these Sao ftwwa,'ire- ST'Cs, imiluding tfie, Liiceins,e� Definfti,G'.ns a,nd Rules and terms[n clude,,d a,,nd1G,,,.r lie,ri&�,nce�d ther iff.,Jin, 'ccvntaiins a p row is-,.ion n (a)alllowtng fir t h e a utill a fi c,te irm j n abo in o f I j iii nse id g e"clin�iml suppoutll se�rv,�,,vces, or,(b)alllcw,'ing fG,.,,,r the, automatic,renewtal of s,e,rv,,ice,,s,,andlo.,r fees, thte, ,such ,,rms sliall not apoply. e US Communities Software 1reormisaind Page 7' SERIAL 180233-RFP EXI,H[IBITC ORAC LE IILIIIC."E"U'SE IIDE"IF",IllNIIIT'llllOxN,,,S�,,,A,,N,ID RUL ES vl 2,01 1117' Thieli "Hom.Filling aar,,,e and Ru."I'les,some their may or u hv,Orac"I'le pradum,ts and services 11,11'n,yaur wrder. the dell"lld"amid" us f nth to e I s nort app, to,t 1, h ha,1,canto r t"he pur� oses of any der air Orac,"I'le mls s, I P ro,du 3.......... il=f f f v04 V2 raceo US Cmmun ities Saftw are Te rmits-ain d Conditi on s, '1818 pi�r�! SERIAL 180233-RFP 0R,AC,Le1` III, 'LIE SOFTWA E III III'AMS AN"IDDIOR,SERVICES U'S C110WINUNITI[ESUPPL EMIENTAL T M SAND CO" , F'T11I NII" i0 :M 111 TIH E 'IE ORACLE &0FTWARE, III IF, D + SERVICES II N III IT 1E (" " LIB'"'E"'L TENT L TEIRIMIS AND, j M I IDjj;IT F0�' "SOFT E TCs"), SHALL APPLY T, 0 TIIH E ORACIE SOFT A!R",E,III RiO,,! INI 10R EIII Io w THAT ORDER FROM THE ONTII,. CT HOLDER ,'THE "CO3),,N'TIR. MST`+ , ",. THESE " 111 ICs HALL TAKE, P1R,EM IE EJN,.,C:E OVER, AN ` CON.FLICTING, T EII S IN I ANY NON-ORACLE ,,`R D E , L)R GR,,'D,', ER1NG3 DOCUMENTATION. T1iH;E 'E SOFTWARE T"C s E:4 M IT I II E IR E VE+II'A R,T OF TIFF )+ lil l'E DjjU E PL IE' EII I IN IN I MMIR "'T T'H E M N1 RACTGRI'll. . Definlbons Levu undou""r"np-10,-Mrs,to twe,ordering acftiv"iMt prcigrams,aiir"lidfor serw�cies,fr iim a Lit hii riiizsd i sth,b ato it!(',)C,,cn,,tr r"' u in r Il w ,iiiDim r act. T h>m to `&.n ii III" ;r "11m ®hers to third' pairty maiterials spedifierd. ii in di,,e,pir r , d unn t ti in h iic made onli Lim used filar t,i, L iirpose s of li n,st IlilliiiiR o �sr a n the'. Iprog-,rams. widi, t h y iiim iiii 11 ro iira nin s .r Sul i . Tli ter ; "111 ontr :I iir l rs nt"D 1p- omimiuriitiiw' cjanttra t. T hje,,te r nni "', rog,,rzini ocuim>mMm i tli cn're h ii „t"o the p rog ram a-ter m aiinu ail iiim prog ra rn ir>li st u I I aftikan iiii>i,&inua is The &,rni "11"prograr refers to the software, pro-ducts. owned ed ; �ir�i o . hi �J Il ve, iiird r m r r^ �,irr r� it„,and any iiino r m uII t S t ,hni ; I�II�c rt. T hr1 to rrn"�u.ei�„wi "r ers to ri `i t hn ii al u,,,,, t ssrvicres which ycLj - Ri ',Mots,('637ranted LI po^� ii ontr tor"°,s acc eptaice f- ,iil r o ei r.,, chave,the n ii iris--ex isiivve,,niaiin-a,s s ig r: IIIbl e,roy aJ,ty freei,u, ® ,i.J l i mi Illy s- a, r iJ �i ire %i-� 1� _ :ii d ;ire;, it o r with, oin-tra _ t ti se the s, iiri irec;er an,y',se r%mi s°yap cedered sc,[eiy for L iir iiM,rite r llll o u eiiriin cti iiit c;,peraticvns,and sub j!)PROt, to the termus of these, irvfclud[i ng time, it pe License Defirtictia s and R111422S,the r1ier,tie contrapct anid the III raia m dr oc rr e Mat ii n,,. Yo u Y a r`l c r 'nI an d ccvn txa ctck;rs,i i r-id udi ns ,withi II'iLm itati o nm.,, o tso,iiar,,wDers tcp use the pircogrannis fear tll is ifrpos 'paiLi a,,ire r,`,ith these Si ci Yar ST Cs,,, ii ri i u i i the ( ra,,cile LJoense D f riii,:t,,bns ns ides, It°h yr ,air,the cc tir°zi�iict and th,e r ;rii-i do °umeni ,tior, in such rise® For pirogr s thzit 'r tom° IIL -, r ci,islomeirs and suppiliers,to)Jinteraci with you ii lh e kiA sera ri w uiur i[,nte,.,rn,ill[ opsratiicpns, SUich use,its allilowed., rya ie U 5 Conn,vMuni it iiesso,ftwai re,";Pvro ;ravi sJ pp j,Ieimenta l Te,,ri s a nd C,D inidirlt io ns w 328 19 Page,I SERIAL 180233-RFP EXHIBIT C G.Gwnershflp 0,racle or its lioer,:scw's r,etaiini all owners,"hip and [.,,ntellectu,4[ poropierty rights to the prograrns., Orazcl[e lret4inis a[[ cvivners:h�,,p aned p',rciipe rly irights,to zanytihi,ng develiaped. by 0rL-icP'hm_,, and, de,I[Jivereid :and,er you,.,r° order resLvlting from se,,,,,,rwjces. You, ni,,ay make a sijfficie_int of Copes cl ea,,))c�`h prograrri for"pur licen,;.sewcl u,,,,se,an,c]or cc-kpycwf'e,ach,,,program m Th,,,',JrrJ piairLy lechnialiogy that rmi° Ill ppr1opriatle,or necessz,,,7yr fcvir se with, soimve(3raz.�-',te prog,,rzims is. rsp,ecifie.id Jn 1"he, pcoagram dcr,,,umemnatlan. 'Siuch, th[,,,,,rd is, [,,'icensedto yoti u,,nder tlije, teirrs,,raf the thm m Ilpiart iir -,i IIcense spec"'ifiewd, in the p:rograinit 3,xnd to it the,lermns zfflfte conv"ziict or the .Silly ft warre S,,,,TCs,. You,m,,a,y rnicAl-11 us.e the pragraims,iiiinia rental,I..imnes Kah'Ing,s.,dbsc rill ption se,(,rwice,',hv.,stJ[ngor,,, oiLdtsoUTCi�ng:cap.zzid T eniiiawel,or n-iiiodity,aany p1r,coligram mark[.,ngs cr any notice of Cl�,,r&c de"s er i'ts- lJc,,e,,nsor,,,sl' P y rights; make the prograrns or mnzlzenals res`dt,nilg f1rcm,thoe,siarwi[j m M a„III b.1e Illnm n" Ilrrn a,,.,,n IIIneEr to a ny t 1 i lrd parly fair u-se,[n the fhi.,rdi,'Parly"s,bu,"'s4r,"lless o.p&ratiian,,,,s('Urviess SUcah JS e.,Xpressl �,',tteld far the speciflc progfa�l'm Vcense or rnatFe6als,ftckm the servic ou Illya"'ve.aljcqui"reod` ozi-tie er IpeA�rmit ireverse,enInnis e,,r,,Jng (UnwIle,55 T'eq2ILli�,,ned bry [.aw for crdecom� the progrzani�,s(the f6rej- going ro-hibition:iinialudes bul,its not", lic,),�review P P, cfdala simjlazr aterial rcrdi ce Illby prograirr,�s' qwperating system cvr integrated softw,are; go, dii"Sc[cv,m irjesurlts-of arr ia rirk,benicll,,,hrn r to t . a.,.,,,k. s.ss 1prcgr D.."W" I'llarranlies,,IDi,",soll4imers,and Exiial mug s,irve Ilse medi4ls Fcvr°th lanty. this Jis tihe)CEiracile wazrrant- y; inelvm,rifieless, 'A sha"ill tm_a acceesseld, by you,through the Contraclor 0,,ra,cc le,waa,Tra iin,is t',`h at am i rag r a r n I i ce nsad te;yci.�j wiil I o per at'le i in ail I m ate n,,a I respects as, scd b,#ed[n,,,��t h,,a., ,P applicabi,le pirog.:r&,m diodcumentatiort fowr ente yea,.;r'firz-vim, delive,iry(Le. via phpi mI shipp,�,,mentl cr d0`,Wnl0,ad). YOU MUS"t in0tiffy Ora cl[,e,&a,."ny program wwarranty,dipe ficiency ®t iinii one, year fi nni deal xery 110"tRACLE DOES NOT"G",UAR AII TE]E THIAT THE,PRC),43RAMS WILL PERFORM IE, ROR-FR EE 0 R. U�,N I INT ER RUP T E&I 0 R.T HAT QRAC L E WE LL C OR R E C T AL L IP R,O G RAAMI E RR,OR S. le a I so wa,rra in,ts that iim ic es wJ[I be pier lvlllided in a profe szii,`,6�n ail m a ri,,ne,,,,r n s"i"sten,t wJ th:J nd,ui stry "I"CLI MIU,St ��n ttly 0 "INn 1190 d ays frcf[mn sta ni'daRrd S. vcA racte, any warranly deflcien,&�'Je,s ,wT be rf,o rmii an c*:o f the de F5cJlen,,,2",sewi ce s. F01,,',,,R,AN"y&iRE.,MCM OFT,HE,AB' 'OVE,WARR AN T'll IE S.1 II EX C LU S I'VE,III EMIEDY ;BIND GRACIE'S EIII TIR E IL 1"ABIL�,IT'Y' S,HAL L B E: ,(A) T f,,,'H' E CORRECTION OF PlRO,(G_',,RAJAI ERRORS TiHAT CA4,USE, BREACH Of" THE WARRAN'T"Y", OR. IIIF ORACLE CAN"NOT" SU'BSTANTIALLY COR",RECT S,,,U,,CH BREACH IN A CGUIMERICIALLY REASO III AmBLIE MMINER Y")OULl 'Y,, END YOUR Pl,R,0qG,, AM LIC�E,,,,,,'N SE, A NO RIECOVE' THE',, FEES P'll Ad","D TO, ORACLE FOR THE PRO.41R.AA M LICE,M&E, TO YOU- OR (8) TI-EE R T E 111E,!R FORM A N C E Of" HE DI E EFICIE E',,NT SRV I CE S "P P ROVI D E IIEY 0 RAA(.7�LE, 0 Rl I F 0 RAC L E C °'NO,T SUP111,11B ST AN TIAL LY C Q,� RE CT A 9 R]EAC M 1,N, A C:0M, M EIRCIALLY �R,,E,AS 0 NAB,,L E MAN N E R13 Y 0 U M AY EN D TN S E, S,ERVI C E S, AND R EC:OVE-R, TIME FETES P AJ D TO Oj, C L E F 0 R,T H E"D EllFl,C 1:ENT'S ER'Vl,',,,,C,E S P R-OVI D E D BY G, AC LE TO YOU 0 rya cle,U 5 Comm u:ini it iiesso, gravmms su,.�w pj,Je men Te,,,rm,s a nd C,D inid it io ns w 328 19, P,,a ge,2 SERIAL 180233-RFP EXHIBIT C TO T HE EXTE",N'T NOT IIPRO(H,]BETTHESEWWARRANTlEll"S A",R-E EXCLUSIVE A,',,,ND THERE ARE, NO OTHER EXP RESS OR 1,MPL].ED ',W,",,A,,R,�RII"I,A,NT'I'E'S 0 R' CONDlff' IlG,',,JWS, WMH, RESPECT TO THE A13,0VE, ITEMS, IINCLUD4N,G A NY W'lARRA,NTlE, ' OR, CON,131T[ONS OF MIEIII NHS;A,NTA,B,]L,,,I,T"'Y,A�,NlD IFIT NESS FOR A PAR,Tli,,,CULAA;R,P IMPOSE., E.,Try cKnical,'IlSqppoft Tech,nical sup,,porl"ll co,, sists ofaiznir-tuad lech ni,,)cao I stippcmirt se�rwvices you,May h.av'e Drd'&red, or Will carder for the programs, includ,"Jing Su,�pppcvrt us III " oro r Ipu,,,Tsu-,aam,,'t to a walidc E,nd, User Agreement SL[Cll a:S,th"E-Se S,cAw,are,,3,T`Cs IBug,fixes. secur"ity fixes arvidi &ny shall IIbe prow-derg tan,der thse,, tee of"the li,cennse I,,,that You, accepted,,' ll�pcvn ordip-,ring the If ord,','erip-k.dl, amnival technical s,Lippovirt (in,,cailuding fim,rsl yeaxr aren't S-L-jibsequel"'n't years) far rrm its provided u ndye,.,r j0ra,cle's tec."hnJea"I s,Ljppcwrt policies iln effe-cm.al t�hie,time,the services ai,,'e, prowkded- The tech,nic,*J su,,p,pcwl:pec',,licies', iihcorpcwwated hene.,,,iln, ssd&jectl too,chang,,e a,,t0racle's discret`,cn; !,how lever, C`;,,ra,,c.,le, policych�,anger in,a�rfnrakerial rediuc"t"Im, in,the",level of serwrices,provided for supparted, pragra,n7A s du ri(n gi the pier fb r Tvvh ich;telc:h' iin,ical su,pport h,,a,s been,i or,.1 ered `(ou shill'allu lcl�rp-,,view lhe to P,rior tio, entel,,,,ring Jinto an order I r e applicablee service s.,,"(au m awy aaooess tKe.,cume.,nl verrs[,ian, of the lech,.nicail s,,upfport pol,"csal hltp:?iworza Miu'LlS" ortlo lull,cvs'i lntm I Theehn,JCalu, p ,CWl p ies e�'t plic h al cuistomer u ppoi r t serwri ces, ar,,t st d'syrems are nct d esigned��to accommiad'',zate, c sta a c ,psic,�aa�,'l secur�,,ty contm Is- lhwl' mmay be reo quire d to staire, or process ce,,rtaiin types of" sensitive, dztam.' Accorcling,ly", as, slated in,lh,e su:,,pparl..' poll"licies, `V'ou, agree n,"Ut tO SL113,Prnit �Rrv'y paym,en,t 40,21nd,, of &her icojntmlJi-:,dd,' cvr�sensilive,ddata that rpaqu,,ire pvctectorts greazterr t�'han tihcrse specifled [,n the C3��,,,rade Csustonme'r l P, ''..c Secu,,,,rity,Pliractices to Cv,,raa,,rJ,,e as,parl",&a,�,ny SeqWl,Ge,re,quILlerst S Oft,W,a T,e Llpd,we Liclern se SLjppert(w an esescr sup p.,,,port offie.,ring to Sleft,are. Upd:ate IIILi,csnse & S,up.pcv,rt,'311ULS"")acquii:redl vmhycUr orcler lmamy,,be remewed,a nual?"lly through a nes,elle,r-that"is exicipressly aut"ih,cv,rized tio istritvute suppoft re.,,r�ewals,-7hue,iard*yr wilhi C(0l77AT`S Gf�wil,"I speczfy yc(tir Sli.,ILS fee,fcv, the, fivrs't re-,,mewal year sliiauld ycru nenew SULS for the same nium ber of fbar-the sairne,,,pim,grarris a�s, oimr,tairwed Ills,n 1.11heariginal exoder-,the fee fbar 33,UL��S for th e sfecc,ond,re rPP-Wa,I yeaRT'Wi I[n0t il7lZreaz se.. Ib y imn of e tha,,,,,,,,,,n 4%,ovefr the Illpricir year"s,fiae's. `,lf ycv,,u elect rvot to pLzrchase tech,,"nicml SUPPUt at t"',hel,tiime tihat the prog,ramm is,oirderjed, thie.rn, yvvu mmay be, requ,.tred to p,awy rreinsst e.aienl fee Ivn avocordarice with,Cr,Zac`lel's su�,,,,ppert pck"icies, in effect at the fte of ifyau d,,,ecJde to urchaas,e te.chnica[ 1p S;Llpporlal a later dake. Teft�n cal�Sppon fdir prog,,ra s,effectve u,pan s ,,i; oe.,rA ,fgible m,edi a or upon V,,,%,e effect, -datel,of the'.loarderiff shipm,7r,e,,rit of,tangible im lip iils rrjoll";requixired J j acter on a,,quartp-Oily b,asis,(u,,nless hvoices fbar,tachn-Joa,"'l support servil,ces�sha[[bel,�-sidbrnitted by Con�t,,,rz oqherwi- Ip, ff ied h ffie,ord�,er)aft of"suyc,,,,',,h period an ing in, 0rarcle's ter.ch,.nicaM s,uppoarl policies to the �,iDiantriacry, you may disraoftnue lechnicaml support at the end- of arj cmrrent tech,,niaal suppon"tern7�,a,.,nd,,ak a,,,,,ny time,thereafter, re[nistate tecll,n I cail sup.p,,o,,,rt IIIby execu'lin &,-,,,r fco.,,r'such sereiceis., Wwillft),711 00��ntlT,&Aclw� ff"you decide��to, rm-min,:r�,te lec kemertl fee. The fee shall !,be,,the smmzairl t,,hzt h/,nicail sL�j�p,perll, ypu,MlLtSt pad a, re,,,'Jn.,,s,,tL waidd haame,bjeeni pa iwd Lry th a, oardearing activity flar the :past suppcml: poe.,riiod had technicall s�upv,,,,port n,,ot P lapsed., [n adcf[`bon, to, 11-m-m re,J nstatern,e ril, fee derscdLved in the pre-,,,ced in�g, s ;rent en,ce,, you niust Ipay th,,,e,. lech.,,niill suppoMI'l fee"for,ttle,new su,,,,,piart.pe6od.7h!s le,ch,,,nicjd su',�., P ppo,11"fee fbw t"he riew sui c d pport peiri ui co,nmpu,ted;as fdibws: (1) if te4cahni'cal su,'p,part [,,apserd, then the 1>m-,chnic,-A su�;,,ppor�rt feer�fiar a Twe-live, lm,vnth, s,u pp,,o ml,'pelrmd shall be the last an-,nual,tF-chnica,l Sm"up,port fee,you paid for ths, relewa,.,,,,,nt prcgraimv;(J)["f,yGlu f 'h e�ele,vatn 1,prog rarn,die,n,th,el,a u,,,,q I lec,h rrk.,a,),,,l su pp o rt fee s ha I I be, n n nelm*r acquired tech,,, ical su, pcwt b,r��'t IF p the,fee,that wciAd harve,boe,,ervcha,rged if suppaill"had beret7ii orde'red cgig,"irially far th in,re,lew-in-A prog,,,ramm per racle's, ,Siil-jpplolllllrt PTicing olliciesl,��ln eft—et al the,, time& adflustm,en,ts,may be a p pliied lo lh el arn ln,u,,,,a I s U,"'pp o lrt fe.'e odeesari V.m-ed,li n(11 i a md(ii,")a 1:.xave., ............... 0 rya cl e U 5 Comm uni it iesso,ftwa,re,";Pvro grav, s su,.p pj,Je mie,,n a,l Te,,,rm,s a nd co inid it io ns w 328 19, P,,a ge, SERIAL 180233-RFP EXHIBIT C F.Illlrriii, il lieclu,,aIIII P'"ro pe�rt ^lllrm den,lilniif c.atjc ii f s m Imeo,ne makes 6llla llrrm( against myou, or Oracle Yhmlic6'm imay referio you r IIr IlQme o. oI n,&Jlin uIlpcl 'ich party. e the III aleri4ll[), that, anvy i rmfc;Iran atllm,n, m llglrmm irmtrrtllullrnm. rm at�,mr Illrrm ,tmellll�alll l r�Ym rrm:llirlll Illm Imithmr ter° Ilr , ;lll III� IIIIIoII m I-�Il�gul rrm y refelr toycIIItJ ojr 0, ll eIII eendin rm wfiibbparly F�rcrv',"ided the mte«r an Wpm andc used by tllrre R'ec Fuw nt lirmfr n, mts urrmn"t llll eictua Illr llpe�rt Illrillll hmt llrm mJmllmt llirm° Ll.Dui.cv r ioreii rm patent, trademark,an oF r l,mt m ih P rviidjear i Ili llrm m a lllm lrm'liii° tfte IF.eci llm rmt i mi in sill,time mr tcoi the extent,pe tt ° IIII a l�f the I�, 11 ermt c oars thefly Illll m -0 l_I nlowifi mss the Pllr mvilllcle jpmrmplly iirm.wrltiiing, Ilu� lateEr t ma rllr 30 dus safter the Rec�,ipientl lre eui° Illote,&the cliallirrm, Cl iv-es the IlProvim, coalntro of the, defellrmi , w"ith imnpeut frclm Recipient, and any settl[ernem", n g ltm,ati,on,sm:a I�n,d -0 l_I ' ,Iiv-es the, Fir m�iid)ear the,Jinfornmatian, S,lfthwaxrity, and s,,s."'ilstan,c the, Pir ii ame,,'r IIneeds to '' fe'lllr m� agailn orsettle time c,,a ire-m. f"the,P rcirv"Jldl Ili e e r lift lis eletermilniedc that any of Ins-,Mate rial imay haveviiiicirlllaated scaiecone Jlmell,ectu.al Illpm,.,p"r yt Illrnt m the rr iiid) r Illrmlr choose to eithmefr obi"' Matefrial t hm Ilnt rm-1 n urm rm lle su t anti Il II - `ry llr its uW t Ilctm C�Iwr m 11 ti 111 Illt w it mlll�taIin, lllll,cen to ��Illllr mr ilnt rr u use or 1 these altematives are not mm mmrnrrm r cIlli'a Il° Ilre'asona m 111 ,the II mvulm e�r ay arm the lice,Inisefor,sand tfllrmme return ofm t heF Illl l llll mte,Irlmal l aand rmme rm y fees the,Il )eclli� lli rmt rnay KaveMauicl for J1. If youu are t Q, PirvVider aInid suclh r tLl m materially i ects Qracl4a's, ls obligatbans a rider°t rellevant m rd („ .g.m lm l , Ilan:ml 's 4l i Ili°tm rfoirYrm-m �mane'to a,vmrk statement",,r-cil-m,e L ule or it..mst imrm-mll amt) then 0�rac,llle ma °,at its opli n and lupcvn 30 days brio ii erm inctiJbe, requ est ter iin tiojn the,c#r .,.' llllr rco id Il not Ilirm rm-min, tlh e Il ci,; iermt if ; i� mr�mFillll�Il t ma ltm�Illr the, te�u J 111�Illllr m_m�a Illlt mm��t�iui tl�ro� rim mlll of use identuf e in, the =r ider's user �oIllllr ifthe Re&�lpient LlSeS a v r llilllmailrrmn cof the ma, rm.. llll hm iilm hm h boeen m m_m� rs :m i°l'''tl ills r n errmermt _ IIIIrmE allrrmn n� mllt rr� JrM uu r m.J r ®rmt illl Il c thel,Maleh'alh ic;hm was providedL to the D iiie rmtl,,cr iftheeeulll ie rmt cmnittimi s ILlS pplic te,,r�,ilaalr thte e,Inid oift el, to use,that Materiaillill.,T��ie Rrc�vicler wfllnot mur ndie,,m Ili��y the Il )ecipient tio, the exte,nt th t an, iurmft un mar n�mrmt cIl in-,i is h��as m���rm ;rmm I nfbrmrmlr ton, oles,iJ n s.p i5cat ovn,, Ii rm trmumlctiovi m, software,,,, dmta, or rnatmp-,,lllrYllll4lll rmf+t furnilshedd Lj the Illy M m ear. 0r ,a `Il Ill Ir^cilt !n,dL rm-mllrr IN w Lm to"time extent",that an infringement olllla,,Ji � e, ,upon,throe, Illbin at orm of any IIMaterial ant I any w'°IIprod,ucts or not 111 e L Il+ r w 111 . Il+'mr , ll Il not II;L e ,Ilrrmn f^ you filar infrirgenient caause,d lby year aclillulu�lllrmis ag&=Jbr,st any thml rmt p rly if the I1,Dra leIIpro raarmmmc(;s)as,delivereLl to yotj and use Illln acciardance with throe tparms of the mril r and:the Sciftware ST,Cs oLm rmcot otherwisellrm r llr� Illr� tl-muu lr party untlelle,ctual pro,pertyiiu,Illl ts. Oracle W,,,Julll not Illi mrr rmlli >Iwm.,fllroilr anyIlirrflllrYllllrm rm-m rmt c Ii m-m that IIII Lased QPmla 1,1)a paten't th,mkt cr"u Were nmacla aware of %ricirr tlllro the effective cla°tmp-,,°cif Lwv llr Ayrwith, P"nt'r oly lll��' („ m trsu Warmt to a, IIII auu lrmrm m cl nrrm and, cr nl-m t lice)-oir,(2)yorar actions, iibar to the e= iiiv- dam of year crdier With -corrm trac,tcorr° TKis sleclJoni Ilr w,,Vim es o IIr° an,d, Oracle"s, Illl s i' e Iremrmmyoed' ' f mmr° any, iniftingiemenl cl;atims,, or" idadniiagiels,- G.,III E,�',[T Hl ER li'lA RTY SHALL°HALL BE ILIABLE F v "'A11 I NliCillll; "' T�,INCIDENTAL, PIECIllll l„ ,PUNITIVE,E, IIII EQ U ENT'I mL DAAMA,GES, I V "' ` F IIIIISO IIIT' F RE Ell IOW , IDAT , "' IIDATA. r., IlTllll 'T . ll III L AB]Li FBI ,`l Y DAM AGES ARIISIINGUJT IIII='OR R EILAT !"D TO I' AN ORDER, IIII U ElD PUIR SU,AA`NT TO THESE, I "' T M WKETHER, IIIN CONTRAST I , T 0 II"T;, Ilia, IITHI IRM]l S El "°HALL B E ILlII IItT EIID TO TIH E AA",M 0 LNIII T 0 F T`HIE FE E"° Y GU F{"AIlIIID UNDER THE RELEVAJNT ORDER.,,A VD IF SUdiCH D , IIE SOLI LT MOM YWR I�.IE Il'"'llllllli "Em, HiIl.IIL lEwp IIIIEIlT`Illlr� "' TEJI IIE IIIIWTIIE "'rT11E Illl=° IIIIR EI "llll ' UC H LlABILITY SHALL lLIlll> IT E.IID TI TM IIE FEES YOU P'll A 1113 FOR raotle us Cninlmunftile are Prograims and coIrbditions';M3,7,81.9Nage,l,4 SERIAL 180233-RFP EXHIBIT C THE DEFICIIENT P ROGRAAMI,HARDWA,R"El,OIL E AT],,,,,,N G SYST E M p INT EG,`R,.AT ED S 0 FTVY`A—',",,RE 0 R, S ERVI C ES G WIN13 R I S E TO,T`H IILI IIILET''1 H.. Ojther 1 '°" Irnaay n,ol as s i g n,erders o r g iv e,var tra n,,,sf e,r die,pxrW rarn s a nd.tor�&,,n y s,e,,,rA ces,0 Ilr are in Ire�r st i ffi e rn I.o a.,nother Irllrr ur Rr ul,iiM CW en,t,t . you a se,cu".11fily interest, in th,e Iprogra,mms andfor any q,SAFRIVICES de[[veratk,'Ies, t,,,he secured Iparty has no niigM to u,,,se, c7 traznsfer 11,11h,e gm grams, andfor ar-ty serwDcP-,,s,, del ivera,bel,s, and Jf,yau decdde- to flnance'your la�cqr isiljon,,,of prog-,.,,rlll iindlbkirany se-.,irvvices, y0ij l fell "n� ]4'.1" la y III,egard i,,ng finanving W,`,,hich, are at, The,foreg jai.,n-g,sha[[ ,not be',con,,,,strued bo[i,,mil:thie Ilrig-,'MS'YCVU may,athp-rwis,ie IIhave with Ilro peclAo tl IlLinux,operafinvg,systern, thui=r IIparty wcrks 1i,cen,,s,)e-,dd,,under open,SOLITC1,e iour sin7tilar lice nr,el terms 2-1 ns el Me rin g i rno, a n, Illrere r u,n,,jd,,e r t Ih,,e,coanwtr act, l agnp-,,e il aocknow,"Iedge th-axt-,ou have niol,r4Ibed,cwvn 'Y y th'ile, fut re of any prcgrzx,i�Ti er Il' rte IIH,cwerverl, (a) ff you iiar-der lech,;,niical sqppoIrt, th,,e preced,Jhg semen cce,does,ncA Ire,Hie Grad,'e',of Jts,abliJigat"icsin to provde- sudih support,w.,,jnder the,;re"'I evan,"t larder, II and be a,v,&,J1ab1e,, in accciordalr,7[,ce with,,, Cvrz-iA le'"s"then, ctirrent,technical supoiporl, poli�des,, ian)d� (b)thn�e preceding seM,emDp-.,, does,ricAdhange tlhe rpigbts,granted to ycyu for prog,,,ram ,I i 'he ter�ms of 1f7 ice s n er nad u,,", d tine o r de r,pear t� iese Software,37'Cs. D.. Acces,sibility Th,oe,,exteint ba wfift[,c!h ar,7ii 0,.,,rlll Priaduc,!t J S.pricw,to any C'ustiorn,izadons, of Provid inig a cce.ss,to ilr ilr r J lis wi t h,d i s a bkI ities C,on:s�,J!s,te rit with,,,di�#e zi,�jp llp I ic a h.he', p,,rv,Viis icgn s,of di,�e A,,,,rch;,Jtp-,,cAu,r a*1 a ryd Tran,s,,poinalion Bawrh4rs Corn, Board sti-andards s,,el,,out iin 3�16 CFR, Part 1V944 l(,,',,;`,k,nown a:s"Sip-kcdon �5 0 8,"')ief fecti:v*,,it of J uriea,2 00 1,o r��t he R evi seid ve rssiio n,in d i x,A(k Iln,cwn a,,,,s IR,e vi:se-,�,d Sectiou ri 5 G,8 e-ff''ect've,as,o ja�.nua,,Ty, MCI,&and t,,',,',he Web G.7uirde[u,nTe's .MCAG-11 vl eol',rs ijon,20 I-eve'l k,, ,I 1�s[�ndi,cla,ted by the exce,'ption;s, ignificaam" if any)nclip-id on t,he Voluntaary,F�nioducrt Ace,es.szib Template.s,('VF1AAT a) va ilab Je,,, Y al,,,ww,w orade fckr�e ll praduct.when,���t hey ariF-,used Jb,aoccordance wrth QrLll aS,SQCJa'tp-,.,d dill-acuments- wd writipen, infbmn,at11bn:,1l and provided, 1zh,,,,m any assi,,sVve any olhe,r porcd utcts used with,tnem prq.,,pert,y interoperate,wA,1h th,e�,im,. In the eve 1-that n VPAT is,ava;la,"ble for a particular,Oracle produ. ,t th if"i o cAs, ,e,il conlac ,,e,Oradie., ty Fro gram Cjfficd�e�at WVW�" raom-lln scv;,,m,e cases,,the,CPL.ftC*,',Me-may be=th),,,awt a psoroduct st 11 in,�,-g, evakas"'te d",fro;r� may t�e,sdh,edu,,Jed ta,Meiet avoce ssilbdlity staard;:ards i:n a-,futwe release,,or may n ot be sir,hed,,,u ked to rn ee't "rrilbill't y sta rvd.a r&, at a"'I'L JC)r al'), c Lts,t=e Ilrs rn ay ca III Orac le Su Ip pion at 1 800.21".23.171 11. Hearing-j" pr,,aiired, zuusto,mielrs, iin, th-e U.S. w,"bo w-is,rh to s,,,,pealk 1)o a,,,.,,n Oracirt-k, 3,uppow1, mnaly u:,.se, a re-li,,lay se.ir vice, (',T'Rill,SIS, about tl TIC it, a va 111a,tv]e a t,h ftp:Al'I ww,W- fic c Ind a 11i,st of telke',prbonre nuniiboers isavailabile'r a 1, Mtps��,Ilwww foc., nearing- p pp,,crt en gi�nae r wJ 11,ire spoanc 163 7 An Oracl,,,e,Siu,v,m—,,pa,red�ic-u vtorners,,s,,nou ld use thye,TRS,. at+I M5.11'224... to tec`hnJba,,�,51 issues sa000arcd�!ng to the standard serw ice, r,eque-,v, pr;,,rcw:;ess cannot Irrnhake aany Irrr ents,about future prciduct,dliir tr rw � t cnd[,Uding� lan!,s,"to aardd..ress,�s 1,bi1J ty,c ti ne a vail"I'alb ility, P of VTIA,7s., FIlro,diuct d.,irectivr'n TSma''J"ins, al,, tl�,te sole 14o, alther terms,,, conditilions. ,state,,mn ents ar other su,cK, representations, regard[ng cilr Iretated, to wc*ssillaility,,ball appaIy to Ithe., prodticts provkd&d ri ndle,;r'these,Sdftware 33,7Cs., 1. !I ntemet Plircriocol versilon 6f1P14v,fG),. P b'"'r to a ny,cu,stam, 1�2 il r7is,1t7,te IDr"ad[e,prod urn'(s" w"d�Servicej's'"I to pars,.,uaant to 1he`C,0n'V-1,,3,Ct J, blee exle rild4 a,rezaa, i e crf ac Internet' 16'('JF1,vvf5" SOlef" 10111 11,70P .,finied,and noted in pz the F,,4 Marva Irl at farzkcle cl Pleasentole,thil such capabilitiess are, silibJect"to the de pe riden,.cjes,,,,ccmrne,,nts,and, exceptions(s,omie,cf Whi,ch may be signiificari)l,',if ian y)n oted', i ince Jin sucih ill require di,,,at('-),rade, nd se.,rocze(s)are.,used i�n accordz ............... --- 0 rad e U 5 Com,,"M un it ites,-So,ftware-;'Pro grams Suppille mien ta]Te,,rin s a nd Ind it io n,s vo 12 B 19 gageS SERIAL 180233-RFP EXHIBIT C accojffv m, odate I111Fv,15. Orad[e caaarilncl'l avake arvy im,,,,MrnJct,MentS ab,01LA kltlfre, pircidiLict clir` 101'1111i'D�lMS,,JbCALFC11ing plaras, to adbre,+&,s [FIv& Frodtict b.."'ire,cticoin rernaa`ins, at the, sole, discT,etkian of(.Dirzacle,. No oth,,erterms, staterne,rfts or any other siLich regarding or re-lated to sIhaalll a ppl[y tiio,t lie ID rare e prod ucts preoVide d ulllnld,,je-,r Ch,i,ese S i:yftw a,"re, TGS 5-Expcvrt [aaws and regu]1awiian s cif th,e it n"ited Sitates, aarid aari" orthe r rel[evant 11a,Dal expcort 11aws 3and regUlakcwns.a,Ipply to tr IIIrogr&:ms 'You,agrei-m.,th,at ssiadh, expoart laWS-",gOv)P-M1 Ll 11 Se of tie prupgraxrns (inGILA"hung anid any se&r%rices die['Ve"rables pirow"ided arid you agr&p-,to C!QM, p,�ly with,all siLitcb expart IIIaws,and regul[afio�ns fi iu,&Jlng 'd,&amve� ex,,,,port" andL 'd,eamve� nm--ex III cw` regUlakiovns.).You a l,that inodata,i riformwa-bon,programt,aln,cVo Illmrmlrater4ls,resLftng f im servi"I'C'e"'s fcvr &rect pr ML uct theeripaof"),willl di rect!,y°or i11n,dJ ectly, J n viol, tiibn o-f these,11aws, or wjIll Illoe,use,d for n° llpurpose prolhibiteocl b-y th,esse-,,,laaws in ic,[Lidibg,with'aut llll n�llct�t� llmr�m nuiail[ear, che�rnl�'(C�al, e' Ill poro liferatiovin,umr r gran nt f Ilrrmissi�'[e techriology. 6. r llll aas the ownercrf rthip-,., prqpe',1ty of the prograrn li:jcensed and the technibat ss;,uppoarl", S,aP-',17viicerim Ilia a lh,'ird part ct a'y lbenip-'Aci,ary of thteccnr trac i,nd the,orders koir ra clkp-',products issued puIlrrs,uarmt, 11,10 th e ocin'tra,M,bru t",dioes,Iln,o t a s s u�rirve gun of T Tlmm ii nifiamrt Ccnrkputer lbfiarm at ar'n T raansacljon,s Azat drones Ilnuit appl[y to t,hese 3111,01ftW,17e,STCs ncor,,,r any order Ili i acoe d Ilpursuant to them. 8-'You Iunelerstand ti,hat 1ht a nt t r aIm,d,Orac!4,1's Ill usi�m,es:s,llpaarrtn,Sllrs, Illinclu&rmg, any thilrd, jp °y firrms reta,ilned: lb" -YO1,11LIA t1D 121fa viii6e, porn piute,,�r c;c;ijns,,u11j'ng servicaes, are of an'd aa;re rac,,I[e`s age-,Ints,, Orac4e J�s ntot bound Y b- and acts of &,n y u sc,ib eri lity, unless th e emtit y is SaP-',17V`JiGeS aS an,0IracI4, unidtp-,,Ir an,engaagerne,ryt ordderecl diriecily w`ii t 0Iractp........ 9-You nay vxr-d)e,,,r trial llPrO,g,,Ta,,hMS, Or Orziclie',, nlaa nc u dtibanall p,,,rWqrams wt1h you,rvrd))ar with, Ccwnlractcvr hich, you imay use for inon-,p,,,,,r"o,d,Llj,,ctiillon purpose�s only. `(cvu may nit usie., thte trial prograws to prowrid,e or attend thft�'rd llor�funtction,4[ity of tli,,e pirograxms.party vai-ni-ng cn, thte content and 1� 'You lhave,30 d a p fron-,i 1hte de[i,wery clate to,evallusate,th'e's,�e',,pirugraams- [f yau clecide tiio, u,�se an:y of thie",se p rog ra,m s afte r tKe,MAL ay trima I pe hiod,yo u m fu sill,o bta llln a lil ri se ffo r s,,u cIh, llp rog-rarn s,frcinrk Ilra,cle,o r a au-t,,horizo ',dl""lils,�t,,,r-illbutiirillr. 111 m.J w lllw not to oblailn a 14cen,se fcpr ny piro graxm after the 3,11 dayria,,`]l pee.,Ilri Md, V'011U Wil[[ cease,usilng arid clelete any suruh prcogram's frux"'M yaur,comp,Lder vpsterns. Programs licen"'rile'd for trial pu,rp , rare provided, 'aas, [s,' aa,,nd inot providLe tec ill m Nil caall su,, pp art or offe(,,r° any waarrwt owe s for ffie,sa prog Antra s., 1G., Uniess, of ire agreed lin aIn cvrde,�r, qpan 45 days w,,ritte,�ri notkae, and ntci more thaIn ion ci-5,,, ann�ually, Coantractar may auodd[t,p.,u,r'L""Ise Cfl th'e, Illy guru YOU, aagree'to,imope,,Irate w1h, Contrwtar's Imp 'lit" prcNiJ dL e Illreason4ble, assist.3,117 Ilnd cac,ces,: t llllnf Ilr IIII I nog rmmmlrm t ilm t l t r to, rpart t,,he aud r�P-SUItS "to Oracle. Any sudh aLiid��t ssball not 'Jinte',rfere. withi - I 'it yoaL,,jr niarrial lbusilness opeiraatiolnis. Ca.,mrastar h,4kl ooamp-1111111[y with reason,4ble saicurky and safe.ty r.iles, jpoliciiies, and proce,dure,s (',secuNty rLiles') w,'hi]4,jperfonmwi�ntg ainy s�uclh audit, proviiided:that,s.uch seccuril, ir"L,,Ales are Y aspplNbaablke"to the the,aau6t; yrou maaka,sucb serciuri��ty. to to Ithe of thee audttl; and sudh sa-,.c Lit y do, inot miiodify°o nm,end the t «rnia and the contra)v ft or the applicabm[e ordeir',. "i"ou shall[Ilb'e' If tng&nvy hie ; Illrel[ated to IL""i Se,&the Ilp rogra m s.CCavn Ira ctcr Ilmay a s s i g n its righ t,to a ud It'yo u r us of tie px,,,r Wg ra,m,s 11,10 Oracle-Cointractor may assiJign its riig, Ihvt to aueLfit YO- "Liw Liijse&the,,prog-raxms,,to Oxracle-If Cam inlractur,,,r° ass h.ii s'its r i�,g: t t10 aUdit your use of th III rairns to ID ras,d[e, th,eri 1D racls,sIhalll iniat 11be fcvr any co,,sts,[ncumLi4d by eZither r°Contraclor'[n co,aperating wiith lhie,,,and t.1111 0 raic]e u 5 Cojm:'M LIF1111 i't il'el,5011ft'Wwarfle, grairns St jppK,`,Je me,in tai'l Tevrnas a nod Clio IIad ftions w 3,78:19 Page,16 SERIAL 180233-RFP EXHIBIT C L1p.#civ,,,n of a;I iru a m I icein,.ae, y,,,cvLj a r e re,q,;u to,cd isic,cm,,n 6 in ue, muse,and, d,d`je l c7e s,r Oy r l"Ll Mii g ra�i 1,0 tiem awll �i.-;,,crpi,es, & the progrzi,,,,mfs, a,,.,,,,nd Ipro ,/ram,m, diacui,mentation, asscociated w,,,.,ith t'he ltemiJin,aied lice�,,nse. 12"1., Source ciiade maybop, del'irve.,red as �far;of diip-, standard de,[rvery fc).,,,r�, a fmicular p rcw gr a ms-,, a,]l sueb P P sou,nz;e code, [,s,su bj.,act to th,,e- terms,of these,Software, STCS, iinclu cfi,,ng th,e Oracte'.L�:Oe rise IDe,iinitons an,d IR.1U11 ,,the 3' p piicabl e ar er,, a clnd throe, pp,[kaable pr;qgr am P II Frograims and, soerwice d Jiverab,`,,fes a,,,rei n�11-at designsid for c�,,speO."ifficaily iintendced fbxr�use,i�n r,1iUC1ear fa-0i","fities�'a",r other ihaza.,,rda�us aIppAcatibriss-"Y"ou,a grjee tl'hat',A.��is ens.if re,,-sawfe use.,,of Frc3rdudcts and Serwi e rirvgs,deliverabdas in su,,d hi (C 4. F or softwa.,re (,",J),tbal is,pam, m IPrograms, Cr,,,oer,a1ir,,ig System is,, Inte,&,,rated Sclftwar,,e Or Inbe-grated Softwa,�,re OIpfiom,,,s (cw aI[] fou) amcl ([iFj,th.,at, You re,ce(iive ftmnm, Ouzi'd,el, Ln bk,,Ji ma mimrrr,r aa:'nd (iii) that is Li,ce,,,nsed un,,cle(,r in open, source [�Cteinse that gives )(ou the ri�j,,,"ht to receive th:e', 5Q,u,,rr2s'.,,corde'fu, i�7 tK"a"Ot" b[naary,,, "w"ou may obtain a oimgy of the,agplicabJei,sourc,!e cccle t=, s:,,0b,,ss or le on.php��,cal med,,`,ia, by�:s-,ubmjtting Yo u w�fth��t h:e b,i M, Y ovtj m,7,,,ziy als"c')res,�eilwe,a !Dqpy of the,so urce ccYL a writte.,ini n-mq,�,u e gut p u,rs,u a nt to 1Lh e J!n.�,strucc ticin s i n��t lie"'N',i�,,itl:oan C,-.),ffe r Igo r Siimi roe,Cocie"s�eqctiioi n, of the e I alftte�,,,r w&,bsile- 115., Oracle's A ICI plica,tioris Ljcerv:s,`Jing Taa,,,b1e., in effect ass of 'the eff,"ecl,"ive date of r order 3,,,nd is cor e, ,, 'Jin g,.n po raterd ��h,ereJ n,,a s, E:x.,ih b��il A "efow imay ac,!c)e.s,s the vurre,�nt ve�rs��dn &1h,e ok Lic'; r1s, P T abml,",em al 1,7irftp,. ra c""te c,,onidco 1G. Oracle's L[be,nse ID iimniljon,,s amd R."u,"Ies, are [!ncoroorated �,,hereim You rim ay zioceas ve,ri s,',b n the Li ce n,s,,,e,,IDe',f%,n iticin, iin d R u,,`[es ai t h vp-,jrio ira cl'ie c o m N'co RV13 17., If any dovitn ni,e,,m, iincoryporated. b),, r4P-.fe,(,,rence into tibese Softw&.,re, STCs, liind[udirig the L,,r,,,e,,,,ns,e Y III j,efin itio n,s a nd Rt.i km s slim le mm s,n d"Ll d ed a�n d,�lirj r refre,re raced t'he,,�re i n,,,,, co n1a i n s a prom,vii 5 i o n,(a 10 a I it g Igor the iLjtcvrnatictemi, ti o, of lie�ns,erigts.or tFcAhrjc-1 1Li orts or(b);i,,1ow,,n,g fbw the au-tu,sma,t re n l,cif sarvic,eMs andi"or f4es,t mn,,s-ujc;h,, te,,rm,cz,s,"ball nu,apply .......... 0 r acl e,U 5 Corn I'm uni it iiesso t ry rump�rgril"M's sfu,;�pi'ile miein taJTe,,,,rms a nd c iimd itio ns wO 3,2819 Pa ge 7 SERIAL 180233-RFP EXHIBIT C Ex HIBITA, APPLICATIONS LICENSINGTABLE http:Uw,w,w.oracle clo Gi.,,,ncle reserves the,'111g,"Utz perl Jlcally,ch,-auge the, on the websirte,pro,i islIed above AL.111 is ebs"ll it e i I r vided."as-is"'w 11111thout imarrant�7,:'of luilud,either expres s,o rimphled.suformation ou tb i 1 1, p 0 1 1 ............... Oracle US Commmnitiies Sup plementa[TAR ms,and Cunditiom v,031,2815 pagle'S SERIAL 180233-RFP 1p 1"Rules Licen,se on s,anx Definid'.ons a 1, Trottv, ed"a,la''Volume: am zacted an id,a] liuctions ocomducted fluxluu ,�,the,Ch:aclle, -hmnp arketplace.by You and,others&u-ing-,the,a 'Pliocable,year-oftle,On,cle Exc"han, �43x,lketpl,ace licame. P re. of mrhet:he.i�.� SUCh auchom,re.sults,in a,ptuvhase order.,pro,vidL-d,flmtt�m,n, 3U,C bi,Dn,reMd.fin "'i............n 3 . .....I Azase 01-der sbzill o n1v g be co tied. e, Trzi lid sac tion er tit Le or multiple,comnpur S®, isde'l d;i SIN I I'M. Appliewtion Annual,Rev. ... ...uel. is defined, as ome. million U',.S,. Dcllml,ls excludmg,'Uzi, �s Prcvfc,,,e,,;r;;se,d ffix-G-Li.,gh tha,,licensed Pro p7am. FlUrCh''mcle, F"21 'illing D&ld the.Annual Rev enue.i,:s eq I conv�u nt to,the ta,lmnlcoi c.ed amoun't.fGy zd any accotmts P p eri,ea-billIng-, ,ad t.ap te.s an�s mmA.-p home.s and,`,'Gr of et P-nd M,er led".a's a S filvaxe'pra Appi, I's n with a,.,esst'o con'tent.D,F(ii)p d e si�end,ums, 7mm�ffi iind tiser b Prl rviii -amsactiou enablement or cythi ebi es u, 'y enua-S,o f fu n - ilable huhO ,c lerun,,- 1� Pm, octims, - 'U tlD Me ill -pplicable licen- d applkahom' urh lcli aze i. D,, z is defined-ams- ;an,indiv,,ildual, v Y ppj.jC,q( o seirb L iZ b cfu PTOPM.M7 .i I mst,alledon a smgle: rver o�r,on,,multr le.sei-vers regg,. e� of ivhelher th—ndn-Ldlual is a,ch,7.,ely us"ing,"the PvD,,,g,,runns at any P i6l,:,en tfi.Me llf6 YoUliCEMSe the.Ch-acle S'elf F e. ze Work,Req -;t Gplion,mi-ciG, -,hcm,,w3,,-ffi,�la-zaclie,,Emle vri s e A, You. 'Users 1" ensed.-an You a, �gl2nted tudminited acces to 3"]e.Fe.U]Ued to uniinfain.hiz,ensies,for n, b q�f A,p EC IC I pl. a., n I or Your en'tire. amplDyL P101 mitiale, ww','k request, �,,-3ewWDY'k, 3,�F-q�iest rus and -%,iie %,;,Cllhedl CiDUIP etion dzates, �f me pudialion. A 10, ,am bil''t may�lica.,tmon Sar,Omcle O r der to mantu-M ,r,de v en.ter o,, ,3,,, th p-li Pr r " wdlers enteved L-lecb,IDM�C-211- am �iaralely ',For Orazlf--,.Y' fl` Oth"ErS,01TH"ces mnst''be hcenr i's-up. M., Portal, 0q:a"cle Fusion Sup iei," Pa"r-ral", Ch-ac:lle Sel "Peo, eS,"up her Connectmon, PeopleSoft: .Pli _�Li P P 0111, Sb,,-atep,c Soiwcmg, PieppleSoft Su pdierl Coutract. 111'amm ag, i m t a n, E&Vm.."als Ski,,p Sielf S`enicei it it ms7 use by,Y "P, P e temmal,supph,eis is included vrith"Yow-app ,cati X 13 ,on usez�........c, s F'11111o1110 yurposes of the 0,racleFmancia,"I Risk,Sol.ution, emplllo,�p,,ees wilo are juq contirl'b, I,'"` g the PrDD,,,m-am,,via the ap licable tmer int face.s-hall,ncr becounted,as a,113 p,licationusen...... P App H ca,filo n,,Rem d,;-0ul',7,:Useir:11kil ��is dia-fin ed as-,Ln3 "l-Md''1122,xuthorLzed by YOU t'll inuxay"qiaeiiRsor reports ag,x�mst the xplplicahcm PI-OgIMM,fGY 1WhlCh,YOU halii-e n,on - ad-oidy hcenses,., x the,indv.,idual,�iL acb,7;-ely u-ng,t1me Prqffra at any gw,ant"Me. I For m C RF,)P.xgv,: i�z d,, ed,�as the"e.le,ctx-,'om, 3',c.equuv�lent." of,wLiat mw '" be the,tatal,numb er ofphymocal paper pages inifiated nulotel y by tile Prvi,pr.i A measured,ex citly: the Pio pq-am as R"ecei"NllEd. T a C11,61lecton Laztx'-Lunenra)dimuga.12: ph, month pe,3"iod. YOU 1133',Y�not excee ie,,,licemsed n=bez-of CKT."Pages dmimg mny 121, unless You 3AC1iqume,-additional C RF Pa,g"e,hce.n.ses firom 0,racle- 7 C,,has!7711111s: "Is definnea,a,s a,pb y............ al,enclarsme,cont.,31'ri mg hardw,"are. Fo,,2-dleptup,ases of the.f6l"Icuingf;1. r= Oracle Fabill" Masnager and,Or-acle Fabr1k, only thec"Llassis that c,,onmul netwrOrking hardivareand(76)thal ve.Lmamaged.by the Pi-ogimm must.be,cotmte r the,purpose of'detem z.un,g the num,bel-,oflicenses requed- C-111 , ' i3ieulk 1icadm de Cl nt isdefinld tllatn m"atiomt' p Ic lOn SlHli,er- h0l"C, U sez-111 is md a,s an ind"ii-vidm P'ro whic,h are y,., lle"'d,On a sin'ee.011"Ahonali,on g ram zlefiniL 352ed,lb Y Y"O'Ll't,G,,U,Se th gn seivex or an n. ttdie,senimrs regardless of,whethea-the.Lm&vlidual"'I"s, the"PI G1,91,37am's-at,amyr gi-ven tmi .e. the purposes =7 "ofum,mti im sn , nAa ollaoafim "l T-se itE11.3,r lvSmc am. '110 '1 a ,ts,�in C0lUP3n,y2B defined as Y3 use3,-able CID i�tlate,,,Or St:,a we coul -exe. ,nd,a.....I opm,76i,icipa,te in a,wn eb C.or,.Lfere nce-,- au, "I K313 :666 P.L the we onference e:deymal t'G,Yuurconwmamy md atlending a,web icouhuence.are nGt required.to bie,licemsekl. and Ridei2-0,5311212 IPS-E121AITG Page 2- SERIAL 180233-RFP OMP,eMIRteld" is defined as an whcv�se. ca]�penxmticn ox"'COMPUen-SafiGn cale.tdationns iii generated by 2, I'lle,temni,C.,` include, butis motlimit'ed to, Yomr em. "La- zes,-and awj,;�� her p �',Rm,s )o mp*nsia.l. ,ees,contractolm, refire 1p'll y Pe,317 ll "he,Propa=are. stadled. A Computer h,cen ,allOWS,YOU,,tD U.Se,". ice Sed C."0 Mp"U.,t lsdamfined�as the cam-p4e.roin,Whi,Ch t U3.7 p M,Gi. a,sin,�,gle specifte tff. ',,'For thE PM-PIDSeS Of for,t.hy.,e Oracle Hemalffi,Sciienoce lute� ..."tionEng"pne FV3,0 gjMM, 2 mication.poix.A, is an .terrace t,o an,input,system,(e.g a climcall blora sy-stemfin,a hos P11 r o� he.althce are, -A,lting),w,to a, utt.wa t"em p u ww C. t U ''r d'bv Y ou to,ser i& 011CUI'FeUt 3, IS Z illAi acce, thePropnam cn ,d ine as e- e ,,o,,,,3 A ......... 's efined as an,, nt cie,that-d a c h,co nnec ho n,��t Cll'oncu.�rrellt Clli3OD,M lCti:033 I'M e.f I renclen,the Infoa-,soffinve p zm q "JID I, Applicab m. , , oizeeo S CIT ''� -1 .lsdiefia, ,individual tfiz u,Az s thPrl 3. . CZYUAUZ h21 .v customex,Sorpiro- fYotuslamdSha U,not be bummiess partnei3m,.,, mp:oy,e of"Your Clll,onm,ected Devi is de,fined,as e-ac h, oi- Orzicle,cluud', wkes and i,%)'thiat.does xny ,linteraction,cal-hu,m,,zn put to execute Onacle app liccaafion n,busmiess J, 7 lop''c:or to,"Llp"date.,Ch7lac,lle ap caticim,tables 'evices include.,but. notli mite.,d metenk, =,D rea.de.rs. and.bzuvode pil I'D P'a M's Ch�zvcle, clouid,SeM.Ce""ll" 01,may,be, connected sc,anners., Demx"wkes m,a' be,connecte,d clu,'e.,et]", to, Ch�zvcle, appLextion'P md-irectly to Oracle alpphca tion,Proggrains or 0, ple cloud senice.s tku,-ough oi- a third-paxty comm-muc.-LEtiom se1xice., A dievice,mmvbe wn'qwly idemt.iffied m jing the,endpwit o,f"c ot q nulic atmiGID.0,f data to, or fiz;mm an i0mcle alpiph,cafmm, PrDpgammlll-an,,Or3cle cloud sem,Ce,,.0 F'I Ul3y'be.Im"Iqu....... icit.repstr-.y withzin,Oxacle,a or an. Pl Oracle clouid.senice.. in& ion be,,hv Ch,-,)aac Policy.AL,.LtDM,M't z n-Connect"or for Onacle C if'Olun,DkEm.-anA Clll,oumm,ected, ce: is del a,s khe cmfipuah 'i an cle 0m,"D emanid,�m.sta once soc,Gnfigiu. and die,Orac-le,CIRNI On,Dema n,,d instance,"s web seni ce.em, p Foreach ia�,,ac ad,chtional ll'y0m mected Imt,21laCe, IlSl wed_ lunque.co req ,ed 0 1133"oelCto 3, ��i s d,e fmedd az ie,,ach,co nneCtD,37 c.onnec.tin g the.so, , ra,re.p ir,, ict with a t1iii-dpall-i","pl-oduct ,A nnecitur is 'um f,Gj,,-eachzffiu inct thui)d, 3�-ty�product,thaal the softwrare act is Yeq�,i ne, roi inlexiaz:ie. pa, P-0 onnectow C."Ouner"tor padvc.: is de.finned,as acollectio-n of conn,,, as Wecified in tln� 1'rG, �z abl, gx, m,DO ictunentation,fi),3-ffie a: lic ' e Cl Pazk. Theille is nio,limitation o n,.ffie number iD,f"'p all sien,,,-er s.,cm uiu ch an x ol the c onne c tors in, the ask�L nayb,e icop red.,,msl.,alled Pl) and used., ,of o efia ' cwon� f iam1,Co st C_ ds S,old-1 isdnnd s-om. 11,3 U.S.Dllu i te,total st totvtha tcuvvhs aold dim g their� fiscal,yevr., If C','cvstr,ct,,F tG,Ymi then C"I'DiSt"D(f G"roD,dis S01d,slin U be IL 31 to 7 5%co�f ti:A,alc oappany,remii-entla, 1:1 is d,e fined az ac'bapp thatconta," 1_a,,callection o f"o neuil-more c ores on w,L"cli"die Pro pm, ,is rmumg". R,e gmndle i'sntun,b e.r Of C0re.711.,eac"lli chippcmunts,.I. 21 C"'p, C.usto�m sui te,Use�rl: �is de fin, ',as a:ufba=, ,d by Y,Guitm, use'thpiapp io n Pro, ni,:-, include" t.be app licable Cll'ustm p eatins Sete ich,me:6r,;talledo�na ai nglle erezor onamuflple �e rers reg- of''wh ffierthindi]dual is aciffill"p-17 ipol I'll''y,Using,tile 1� 1pnaa p aatany pi` en time-,,. usto me'nl is define., z the,cust=ey'entity�pecifiueWd,On YGMIlly cu),,der_ The Progwams,mary noot.be,usie d,ol:a �es sed fmr thie bunme. Ope, tlD n S,Gf-,a My'... m-cu, "omiei�s. Or Yamn,affiliat�es-,. Thexiel,:n,o 1111='11talt'llonf .on the part'i"',inzIm din g b,t�.d not limit.e.dl to Y ot nl u m� �m e u pa MM,ber Df'fciio]]�1] . 1 fd rs an P C."us to mf)ei,A. o unt: is defined.a,�s e a ; ,imiqp e C,`111,�, mer,Ac c oun,t,diesi gnated by a tumique-Liccount.nUln,b*.r,.Botrur "'ch the,billing MfED,lmm,,Z ti mumagged or disp laved using,the gw am , e rule, accol"Int"s canse_Dedxub�mas md R-ulles,-7.0,53 1, 8 IT!i E G Pape 2of.2.11- SERIAL 180233-RFP 3 ell "AlS 113`,IUHA� a e C t F Da4m & Reteudo:,U, S,EMI'Ce: �is definied,as a, sezvtce,forl' 'which.the,deR. , lion may b4a, fdimmd, M,,.,t, "dw C:le.S Te "cal Support pallilel"es�Al � `io m 0.,'Oracle,H22- aire and,Syml-e s Sup P ct, in polt li tVIM c i act,','.and w,hl a .............. mc oi -,,aledl'b y reference. -ds pro s t, r, ,iA al C"U'"stolum',, Cec�ord,: eW c, jeco,ds and zeci�,d exterm III dxta,sotn-ces ffi,,art''You may access IlSing"th,e'PrG,prxm-,,,,. ,l 0, D ge Tra I ten, thotm,7tri U d imq uluited,, mmles �'Le trmsactiomz Lne,luding bu,t not.1, ted. 'Y ative b-nsaction,S) by the I a]mll MM 3, 4,bow- oid.trans-actions,pethyuca"., a,Md a,dm.�ustz,,: a 3j�-op- The da,311'.'I,-e e iscalculated as the,daily a,,ii-exuagge Dver the. or 1 nffi," mc pall penoid eveo Dvlopl v � e nd s u 1,u - L-, nsDlper Uiser 1, l " lbprSll: dfi , 7thid byose t 1o ,, whicli mt'alled ona.sin "Lie,sez-v,uoir 33ndtiple ner-,,regar'&ess of"whethe3l,'"the indi-kidual,�is acti-%, ly ruing,tb e Prl-,, gaum z 3y ve e- Wil-hi,e U gi n t3M respe,ct,to Die,,%iii-elippIli U'�:�ers .,,h tzsars maycrea:te viexv and inter-a c t,,with,ffie PP`ron- Di,s h.,',D ri x-e.11- is definied,Ma a sp inmning Aia,devkie,tfiat-:Aoi es,daita accessed'by the Pro, m Ellectronige Orgdez,L,,ilie`® 3`:sdefimed as tip t gale munber of dift-mmc-t�order Hiles emte,3,ed drolu."Acaahy into tfie Orazle,Profln,m firom, any SdDi(,not mmiully, -r lienteed,b-,y lice. s dw uen), -mg,a, 12 month penod T. ". includes ordie37 Im—esm-L'p,nati,,ng,"as ext,etmal' EDll:,x,L'N,1L so"Luved,fromm,cyt- r,Omcle,-mnd,mon-Oracle.appl!C.31310 ,S- YOU,nlRy,no t e x caled,the Lilc`e:n-,:Y,eld' nlunber o f' order Immesd-= 2, monfli, 3,C g,any Employee-. :is defianed,as('i,) all,of Your fidll-time, pa,-t-hM e,. tie-Mp,0,1-227�7 i el loveeL and (ii' all of Youu agent. con:trrmicfmm�and, Camm.1t.'Zint"17;"Who kall e. to.,,me, Gir an hmclkedl'b. Progrzams. T .,qp,,7mtltv of the licet req'i,red is,determunied,by,the n'tunlb,,e.r,iDf"E,LupEG,y"e,es and nat the adual number ofusers. In,-aAch,tlon,,,,r� S xi elect,"t, out.s ow-c e any lausines,s,f L,,=,r3n,mW fiD Moi. er com,pi the. folloming,must'be cum edl foj7piupocaes Of ' termininl�� "the number ofEmp h,-'t-ime e m 10 Yee S, teinpomr npla7 m gillei CIG�� ctorr.and consultants tlual:il,'li) are,providing,"fl,3a oulnio-uric'miff"' y ei 11 , j�,ees, t -ftn,:ke, by ffie,Pici sim-zees and, (,pu,.),luai!,e accesL o,l use.,,o3lp,are ac ,d F t temporary emp .mpflo)-ee for.HC"l'X[. deffined,as(i all,of"Your full-time. loyee.s,md(ii)a."Ll io f''Your a,,gants,,c amb 2qpWi�d 3,-r -,e,d by e Pr,G,,9rZL cc,e m, e� n;,,detern'n.,e,,dlJbv the or:Ere haizk The.,q�izntltv of t.L h SeS�r,L U, and cumult.a "W"110111,31ii-e accesz,ta',us,e-,, froy''HC' and,n0t the actual��n-Lunb, ,,of uA s. In,,.,,,Cl3,,tlD:M,.rFY ele,,ct to OIASMUU-ze any,bl,ua�less to, anotheil-conViany., the Solloi-ving must be,cornit"ed,f ,,pua-pi of dete iing the,nti x of Employees for'HC Nlf-: -all 1 11 Zo I com,pi m full-trumie,employiees,,pail,l -timme 4-2-inploveies mm,pormryv,employe.ea, ents,,conb-3,Z1101"s alld M.-,-UlJt,3,ntS't[1,31(�)2,.3le,P311�0171'11±,M cr ffiffe III out.som-cing,Rnii,ces and,(ii)hzave access to,,u....... mre bacled�y,ffie Pro s- E foi-H "N'lIII lf rumay"only use the lizemn*,J P Pp Progjams Mith,Oracle application Prop-ams tha' contain "IDT'acle Flunion Hiumgym, a, mmage ernt,'-,�ll-, ,a ]a fix inthiePrropam pit Nl� g al as a �e nxmie. Employee Userl-& iz defimied;aas an indirvid, YDU to use,ffie P270fln.11111 lffhl. M"e Installed on a single-,�ener or inultiple. 7A—i-v,,,er,s, ol f wl 'et heroz'''not t° di�iduial is,actii,:'ely-t i ng the Propamz,at,any ICII nien,,ttme- Euterprl',:,e, OF Oi i)all pZrr-t�mie,..tem pora.3-y"e loyees,- �,,J,l)all ofyour agent"7 com''tract,017s; [10 017 are tracked by the"Prop a -P det mu ,,,by��the rmnn- The qp,mfitv of the,hc s- required.is ez iied and consult.,mitn;��w',,' ha:li a,ccess,�,,�l YOU 4leCt t0l I-'UrCe',,any birsiness fimctiom(,�s`Mumb,er Of Enterpn:se Employ", s and not the,actual In' ,aiddihom,if" 1) to,lanother com ing L �,n (e�i�Df"Emil rise EmplDyees: all of the, paqy;,,the,ffo, mi umt,be cou.'red fCd P1111pDi of"detennining the numb coIpany"s fidl-fimaie empi :E"7" 711-t-t' that ii� -1 Me,eu�ployees,,,'teu,.Lporary employees,,ag,�'ent,,conn'tinaclors,and ccxm,� tzzmnts th: ` are P,, harviell,allo'cze"'Ss"to use or am trac.k.ed.by the "Pro,,g-r.azans. "'The vzth",lie o�f liese. Pi,-ogimm,licen, s "is the. ot our-cing, sez-vic, and,(ii dettetmuned''bv the n,- er of'Ernterprise,Einployee-,. For these.Program,licem-,es,,the hze'nsed,qu"autity plirc,"ha Al mus 311t a minillm'lum, be equal to the.n er o f"E`nfe,3-pri rse Enmpl ovele s m, Of"the effec-tive date of Ycam o.rder'. If at.anlv time the lbu of"Ent erp,ise Int tv liccense,z) number oflicensed qp,antit.v. Y, ,,are nol, entitled,c,h -t the niumaber o f E nt.eipi nse",Emp lolnees i. s equal tt,or less tham.,the addn, to anV Yefixu' cre,eft of-other,c.on.&rafion,of �is a,re&ictiyonin ffiie number of Emterp--ise Employe 113. ifi)u each'yie,33-II " dxvs be,'fove,ffie a=m"vers-acrydate of`Y'0,U,3,'ordeu:.Yc(u are.required'to repoft.to Oracle the E:rumber,of"Entei-pns, a o f"51m, ''diate., ciense-DelftuLtions and Fuiles,-%,0'553118 ILTS-ENG 3 SERIAL 180233-RFP terp rise'Full TiM,e Equ ivAent-1,T 'dent r is detfined as an a - a stuiden't,enxolldt"n JDM'im,'t'li-Lition and,xny pa,, ti, �i�n t"U"ItiOn C OUntS a,S 5 0 f,an,"FTEF Sii'ruidemt'. 'T"I'llie de fi]MfiD n,0 f` filil-time."and.,"paft-fime."is bra,............ Yo olkiii-is for, If ffie number,cif F1111TIE F tudiLmnis 3,:z a,firaactiom;,t"lLit n,,=I be3�,-wi Ube rounded to the :rezt,�� whialle be,r foa,purposes of hicemse,iq�ul,nfitv requffeluents, b*rof' Enteet-ph,is FTE-Srudlemlms- ',F or the se Pro gram],..kens,e, ,,,die,licenrAid, m-mrt,.ata nnni��,,, quai y be,e, o tuf Enrexpn FTE'Studi-mts lf,,,at,any tnne, the,mimiber OfEnt'erpaise FT E Shi dentent., �mceedlsthe licemad.qua, Yau are required to, ard[LE."r all iditional.Hcemes(and tiechmcal,112-uppart.Soy such,apid&I"irional licz,,sm.lse stich,thmi the n=ber OfEE&I se IFTE S tudents is,eqtml,to or les�s thain the,hc e,,n,,sed,,qu,,,a,,nt,"I,ry.I "'I"'ou are,not e=rtled,to,my 1- 'credit.o Y,",cvtb, ,e,r th,ie ,u,:„r�ler'atrN rug Mifua1r ale ar day'sibeforiL k indif theriii a ritionin the mm n�Berouf Ente nse FT E S"rudents- Im, ha,1 uc late a=i7;i-ersax- OU are requir Fmt 'S d,-ate,of Cour ordier',Y' 11E,,prO 11 to,03-72,,Cle the nt,Lnibber OfE 'e,zpri:sa FTE Stmdents a.,,, Euter rise lr.ain,eel:� i::s '"ifine'd,"a's an,lien�PIGyee,,,Ili.Tutu a oc-tj'027, z,,,tL.L,de,nt.ar other m,'whG is"being .P 'Irecor id,by ti e�Pr q Mmmm. The rn rm,licenspa,, ,,e lic emsed, Vm,h1liel,0,�f the.7A,,,Pro I id,bv the ntunbe,,r of'Ent,erpri��e Trainees. ',For tlhiesmaa,Pri pram. C'Me.S LS de qqlmtit�,v-pw.,,cha ow m,Lr;t,,at, be equil to f1he munber Of E wm.,rp,21�i�,ie,l�Ti--,:3111mee s a,s ic,�f the.,ef,feiz ��ve dla te,0 f YoUr 02''deal% If"xt�� any t e t'he,,,num I bi Of'Entmrp ,, �Trainee,s ezoceed.s Y"ou are,req-mired toorder ditionzid hczenses(and tiechmoc al --L I h iiii licienn such,f1mat,the,nummbez-o,�f Enterpnise,Tmmeei i,s equal,to or''I I ,z 1p�Ozt,��f"b"i-s-Lid ad.diti ""0'or,I fhan t"be hcensed ifit.'f. You, I ion tbe.mil J El lf'';,ax-e.not en,13,11:11"amd.to 3,21V re c3�-edill 11 i0n Of"Iny'k ind,if therie,"is,a ii-educti Mjb -0 Ezite,3-prise,Tnainees. Im.a dd,3tion. ye.ar 9,0 d,,,." Before x=m"versi,c1late,of"YOm-oz''der.,You are req-L red to,rg oi�t to,i0raocle the munibear of Emterpnise� r�z,u.n)&e 7:,,zts of, ,c h,d-ate- Hill is defin z as one,inaion, in,,the t�ota' Emiter ise��S� 3, Nk 11 Err. prl 1.1 in C,ost of Goo-cls Sold. ' 2, 3-prise S-1,11"Cost of"Gi Sold I ClOst" I" tbzt,�,a,compiamy has,nvodd,dZu'ling,t.,'m fiscal yei If"GD,�, of Gci S,el. I s tmli,=—-N,,,%,M t,�,o Yam,them,C ost of Goo&S oild, shall"b I'll t 750'," ,es3.sd,e"t�eiuune��d,by��th,ea=,,,uLit.ofEnt,egii,,,,,' $' eequa, Pi-opm,-I'aln-h ise 'M hcen -chp,ed must,aat�,a muru..mium,'b e en to,file;amoi,nt�o,f D S�t 0 f GOOdS .S 0 Id Fo,,3- p the,,,e Pra, I'M ram- e- liocemied quiantit,'lir p w-ch L n 1, am XP311"Se OS 0 IiS -�e t�e of"Y" tn-order "I, ie,am , t of"Entez, LC t f Goo tire; Enterpnise$Nll Ccpst�of Gcods Soldas oflhe,e C, 0' f =y,'t ime,tb o, i (and tepchnical�sup t,��for su,ch addrtional hocem.se�:.Sold eeds'the qLmmr3t�.,',, xllera,dlditr,�o��na 11 ses poir 3 such,that =oi of Ez`ntei-prisie SW C"'Ost of G,,`,o,()ds SS is eqE1,31 to r l,ess than,the nxim berof licsnsemd,quiantitr. You,are nct� ac of Goi i ,io,m in the,amo en,'titled,to anv relfimA.,cxedit.0 2'"Other coms-ide tionof',,iany �if thel� all,redl 7 it am d1tiOn.,li, ye.ar'9 0 da�,��-,before,the,ammi7ii,, oi r Y'oume,req ired to report.tD,O,i.,-a,cle,the number of Sold. I ad eoch ,'ersa, o f"1,mu Am �,,,.0 Enterpri,se,$Nl Cost of GocL&Gld,-,;,s of suchdatie. E mtet-prls,,e S"11-1 In,Freight $M''Freit', 7,nder 1,anag emen t ia diefined zas O n U.S.M ulhom, D p Lam of th total.e 'T if da,rveard-Lw, ±a 11"infel LUde f igLit fbr�snipments inana,ppiA,bmy,�"Y o-u(e.,g.,,Y'om are n,ot, the,pal .I total of 2,ChMl fireigrht p%umlha:aed'bv You 7 ��ms the co,st of ptuvhxamg,transpoi-tahlon se.niiic.es on'bella'lfc,�f Y'oi c,'Awms F"Gli mzna,,gement-�Fmiiiice.s for Yollyclient ral :lulpme-mrs fiom�,r ipphets tu,You wit''h, F' i 3,,e,ght.tLat,is id'by a-thim,-d paxtv shall,also,be, ded,in,'the FUN to g m Pla :lj fiiei ght�tiie,3.m3.s of Priep,;ai,4). 'The vzalue,, of the'se,P, grani, hzieiise,s is de,tet .ine 'by the ammmt�of Ewerpni�A,, ,, S�,A' Flfeigh't,Under� Nlanagemew". Fli ffiese�PiOpMml liceMaes,,,'t'lli 1 quantitr ptu,-cha 7A,,�di mm- a manim"Lum,be,equa Ito'due, "the 1 I msec VlMe $"M Fli,-eig,"llit Ur'mdler Nlamagement,,�,as of the CIF ',`-%i,,'eadate I'D f"YOM'oi:,der- If xt��anv ti, e ffime amoumt� $",N1 Frei, ht,,�,Under Manage,ment-emoceecl s the,h,.cem,,A4dl qguanti curare,requixe.,d to ordea-add it.10 nlkll,ic em........... Ond tiechnical s ippoal,for suc h,t1ha t the anaount of E rn�Atet,,jpa Tv!anag nt is,ec,ia 6. es s thmm,the nmmb�erof lic.emsed q Lanh I- 1� I to i y YOU ariLm,,nOt amn.tiflied,to any r�efimnd,,cre" 't,or other conniidention,of any kind iftherie,2. all ri ction,in flne,amount oi Eintimi-p nse $N,"I" te-of Y, 0,rde."r,.Y"o�u are requLmd,to i�-poit, to Freight'Under Nianag nt- In a.......Paid i" F n,each yeaz�,90,days befozl�e the d,,zate-of Y Oracle,the nun tuber,of Enter prisse Frei ght 'nder M an"a gement of such date.. xr-'S'Of Y,D llr D,"�D 7 lge p bte -t te ent.Im,Opei,atialIg uiclget: is defined as one miHioxn U�S buid t�,i ect-d�in an,,amb d:"a LU f io M,Y"o,ux,extielmmal,"a0i ........ ,,firm. The is dietermined,by the amctmt° ,Entei-prise,',$.,M in ilO perating Bt.ldget. For these,Pi-o,�, licens�e the hcem�ed mxlst::,-at a,minitntm,"be eqqal�t'o fl'' amount ofEntexprise SM m Operi,Btidgpt as "tb,e,eff,'e��ctL,,,,,,,-"e,diatie,Od"YO,ur OY'der If at any rime'the am-omt.of Entempa-ise.$Mlin Budget exceed.s - ,'"i 011 ire iz,�,ed to o vder�additional licenses(and, fdr, ,c ha,......... .... ......6 'h-t t't.thelicemsed qmantil-Y. e requ.3 3ona ",cen:,e-s)such t he, amommt",of Fntexpri�1.$11,in ClOiz crmg,Budiget,il�,ie�fc or lies Sv tkm fhe munberof,liceens-ed iqpzznfitv. Yc#,L3,a,� mortentitled to-any pml tc reftmd. credit.or ther comaideration of",anly hmd if ere is a reduCtIOn�113,,"the,a=, rLnt,cf Enterprise m Opehhfing Blid, et., In. te 'PD a n e dditio ., ll"Ch, ,,-ir,9,(,,9,d,3ys'b,,ef or a e.the :=,. ,,"veLr sar-y dzx Ybia are,req�ared ze,to rt tv,Oi:mcle the mm,i, of Emtel-pmise m in Oper, Budget asof'such dzarte- me, d, Emfeu�- in, 1p, Revenue,:111 Ent,espise f2vill,''In,Re%,,emmie�is definned,a,s one nuiRion,U.S.Do"I'lar in,all income,(inteTes,t',` an num,�E". ,.�re m' "com' 'O'bieBore,aadjustments for expen.sesand,ramiez genex-ated by Yoll,dxw Lnga fiiscal ve,,m1-11l The,�111,aglue.of th ese, gram x'ric is ,, d Rulles ITS" E'11117G cause-Deflu, cm an pape 4-cxf-21", SERIAL 180233-RFP �is�d "ne -i -0,L ie censias letezmu. zd,,"by"t1he,a nm. ,,unt.o f E nt up rise,$NJ in,,Rev enue.. "For these,P1 P,3m, t1 licemsed ip,znt-y'purcha,'S" it a,nlizu" besqual to t1ne,an3otu.3,t,of Entexp,ri�e jeve ecti- r.MUM .1 inR nu as o F the.e ff ce diate,o f" ur cl:de If at aInly ,il 3,1n) A'Of EF'Ut prise S",M in,Remiiiemue excee the, you.3xe requn,,sd1 to order adclutional licenses(mid,tec, ii�,Pcal Sl�p D For sitic1h 2&dihoalzil lic-,ensie,s)!:uch,fln't,the a:m,�-o,unfuF Entexp e.$Nf�in.Revenue ii:s equil to or I es than,the nwmber o f Ic en sed, the Ill, unt of I U3, 3. 1 quantlty;. You aire not emtmt1e,,d1,to a,,nv i,,efi.Lnd,-,,cre�Lit 01"Oth"EY 4COM'derati on,,of iny k"' d if thei,-e s a reduclion,mi the. ...... Entei-pni.slie, Nifin,Reiii-enue, in addiition,'each- 0, dzvs before th,e anmiii-ersar-,date of''Youx,"oi You,are,requuize, o repw-t to_�ie ar 9 FEEnter ris Zif tel,,:emtLe as of"iuclh date Oracle the ez',u p se, in R Excpeu se Repor f. is definneWdlzu the tjUtal ntur6er of repo,,rt procicssed by In't,'etmett.Exphews,es,�,dxuanglla 12,11, :r i] YGUI "ple ma, nal exceed-the,, cienAcl ntunbei:of expense, 2_2 muntffi pe-In""od. Y n3ay nly use i,SC1efi,Be,, M In a,,Ct3,X,-e tea c:I ni ng m e a,i b,e,r'�Uf �Iucliusei 0 the,PY'G LAienu 0 a fl-= f0l`aca n,,d ncm,c InMelCi I IL ludincr the Eield,Tec hm'c i ein, lis de.fine' s an,em, `neex�-,technic rep �,atizheid,by You", P. orothe'r,Ple"Y"Sicin who,1's Inc., U d,,-4patc,h,,,ea,-s,,tD thEm.fi'lield'USMIg,th 110gl2M.S. IF, is,b D`61111e , I i Lids nieibza devirce fh3t"'AD 1'e.S �acce s,: <d,'bi th.qe,PrD,�371L I t3l` 3 d I s d,,e., as one,millio n,U.Sii.Do 11aus 0 f'tha t0t`al wo,z4a tio,n,'%iia lue o f"tendered 0 F' err F'or all e aalendar vear clu FILTN sh', L ",le CO3 b '' ,P1 , asa ents For a g`11i", n C. n, qg t.-tez,ui,of tLe licens xf 1,11iincludim, m' ined t'D t,21 Of-I&Md 2,37 "ht lrclu�' d g g 'Iby'YGu,plus t1he cost of freight�for slu'pptulaen I ''.2,naged'by You You are no," urcluas"ing",tran�poalahon sen:ic.es oin b ehal f"o f' Y" client- but,are pi�-o%73,,idlng,t]73n�. tiom,��M.,� _,ge.ment senrice for Yaw ch Freigh,,,t�thatis pa�id by�,a, party'shall,alscp 011U, 'P0113 ti3OMU M,, ,us of pze ai4)lhuijp N' fieight ten,beiz,vc1u,d,,e,d in,,thii Ei ti&,11 In.byOundl,S."',ii� Is fivu 3,,suppliers to You P Full,litne'Equ ivalent. ils efiLieqd,'13:5 y- ie r2tu d,," .,exuolled,in,You:mstitution,and awy pan'-'rmze.nat-LLdent ell -t, "' rur Po ic es in mo n,o f"full-tim and"paz -time"'is b Ycf iii ellrO Ile'd.in'Yollr in.: Dn,counts as %of an Stu,, t. The deffin for stu dent If the ntunb*-3-of F,"TE,Stu.6ents is ,fi-acttuon, ' at nu:n bexvvill,'be iztmded tiD the,nex twhole ntun'ber Boar p"Lu- poses of hzense,qulalltiby requum"ements. 17-ldil*, (&Fiift OF,: aii-ed,)tha ie t,&b, the,Prop��am dtu�mg,a 12 N,'000 G'�ift C,ard,s. il�s defined as,rwentv-fii.,-,e th, ,,, nd,,-,Li,, , at,are. gen e v W LI�11 OM 7,,J�JUE, mon ,.-i . C,q 'h ,,r,',�1,n: Gul� b. .... defined as a ppwst'ca'bxin,onbsu-d,a si Lua na, by ffie You must hcense the total nt.,unbe,ro& k q.�Liantityof Guiest C"abin,'licemses not,b,e Gue st C al'lbm, ,,s onbo,ard e a ch,cnusse s' ul,anaged,brlw�th, rop=and,,,thelici, across a M-UiSie ShIPS. A als 2vianaggenient HQ and S b-H,Q pe, nt, Cruise, C 3,,�ew Mana, -uise,N1 teri Fliwthe.'pYU1-,PGGeS Of'the Cruise,Fleet'M'a n age, gment.. '"li 2 U, Pi-OP-3,MS, YOU InU.St lken.se the toital,nzm(�B, -of"Guest C"'13.1yms fonboaz��d all:,,hips ves, Is'in,the fleet,that are,mania,gged,b,,y the, Ptop-am_ gU,G u ie,,,st Roo�m �is�dlefin,,ed as-the ntunb ff 0 f ,,e st roo ms mana,,ged, y by the Pro,Lg:ram 'e. ze Fli'D 3'the p of the C'h,,,-,)a,clie, S"MISS Interf.i Prop!,mma, a,um'ique,GG ue st Roomn ense,'is z' q11.3 ibr ei, di per„ tm,, ,ct �v int ,a Le L PVD&ict u,"Ith wl��an,Oz�acle 1 6, ita.1i suite's"Pio gpa,m,1,requirsdi tD,i �erlic-:e. For emamp cL inte..,,x�fizes of 8 Pam vnih t1ueedh,: zyct produset's Lut 't,ha,1;,,"e ffunee,selpv,a3 te CGues�t mhc %an,1(3,razle H, -,t11tV S`Uifielb" 0 7 , ciriecO o e d , t .. xi ,idualauthzlyY t Ces hhs =,i. , gl Gkh, h thn ; d'ui isa octivel,y accessin,g t: ,clste,d.senic*al any, ix-en time.ggi 0 r a cl e H'po,,sjpn',ta C'au is ul'tiin g Sem;ic es ,m e de.finniedlzks,-.A- 37;,,ices f"i which,the�dem,"iption ma��be,folMd,m, r, IIH,ospitahty d�w v is'incoi.-po3m,ted, Nficlm C" nsulting Senrice Deacripi, s :tio Cirlo"bal,Bus', t p,ro t ons ieqp, at mdw b- re fea-enc e Y a H a,,, itafi e: s n s- z: t�r)pcalv Lucds bu nit,ed,to 'k tchenetteeUs, uit idfies a ,, ae that il lue , t isolu ,a ,rs ,tabl,e .6, and ged by t1he'Program- "'tiles, 11.0,53118' IT S' E G ap e 5 af cause-DeEmiticms md FL - 1 1, - J_ SERIAL 180233-RFP ,p�,z:.r e, ne -mei-ke(s' for which th.e.dl,,:���accxri,'P,, igq� ati ul ei,'V1ce71,: 15 d,,efi -A,a,s a, vic L s a ation Services, acks an��d Co:,nfiq ,r., o A, �S tr m "b ion, aaid,iirhuch,�iz incoma,-Tpora,...........t, by l le, fwunwl,m thue Ad,,;,,;,i,n,,ced Cuatcl Suppicrt Sez-vices sech 371'ell 1 'Cle.. lustaxn,ce, is delfined as a,, sm-ee dal'aba'se art lillix"Go'=—ent. Test.,Produictionr d,,e,,lxmeint we,conr tlu7ee. Rpar--iait i that m,-us.t IIIleachbe hcen.sed- For the, `LPI, fra's,n'ic.tu re.,F�,or 7am,,l Im A.zmce,is def led,a,s the en1;,-uw"o=.e.nts( In Lic"tion,and non- ptu crei�of the,,,,,,0Drac:,.1e Bl.,anking'�''L 1`13 lip P lutevf,Ace�: isdefinei :7 eaz-hmterfiace cam3ecting,the Orzal,cle Proqp-am'with.a A.l "'lbeh In'teTfiCe liCeM.Se,,iS he Ora cle rv,3,,�w�h P -a�m i, req"Luec d, duct vnitl "ich t I to interface., r� quized for P luvelint�ory Lo,catiia:ul�l is de-, led as a,cledilextedph, spa c e-Lused,by vendors t,'o store u mventury witlluin am,'13,renarr "bei counted, A-- al vlen� -y zpaocie xu,,xu't staJidi'luln,ii,com-cext,"keni.or uth e tim''t'is mautpd,by the"Pro"FrIM. Each,dedicated phyal""Cal tcyt la,s one^have rotLocatian. I M 3 zy not Lin a,I G13th p,eziod. YoE n,IU V Oice, e: is de5i3ed Gn,e'd usa,nd, invoic,,e�,Ime,itemss,P�FOAcez sed b y thee Pfqpp- no-d imle�s S YGU Zi 1111e,U.Adltiomal II 10,voicelLine,hilcensill exceed the liocien.,Ad, Lines durm g,yan,y L2 mio,n'th,pe from.0racle., "e.R "R) y, You must"pu Fik"KPort-1 is clefiLiedi za=, gle clah,,u flnntcar b, pro-ces-A�-�d,via, the "kiT, '.'es OwA, �(IV " -I sti, re hia:,;e. liceuses fbir the,nUMbeT,GF"1Pll Poi-t- it Y esh t the maximnum,nuniber of ci,x zma,-ent,callers tL-atcanbe roc.es:r,,ed`by�tlie"Filla em -3 use th illfied,la,"-,aul 0 nax C'111 e Jai--za SiE,S u b it,ri'll ptio u an id 0 1,azl e Jav,a� SE, s kto p�S ubs c 3,�111111 p u: m,�e deEmed a,;ffie.Y,ight to e spieci "I bleum-k. an fh,;-ziane U daate License&S,upport, -0 the.a lea le i d,,ro,rece"I've,Oracle&D 771 k1ril'a SS u1b scription,"'PEI ,Lgra.333(- in accord,auc e with t h P acri on, z t,e,nm,iseli,ff,e,,c,t3',,�i,-,e,,upD,n,"thie��iie,ff"e��ctL,mii-,e,d,,at"e,of"t'he�sub,.,.4Z:I-Lp,b,�ID,n,01,3�,' IlMent. sbke�idl in,,Yotu-o,,,rdieiingdoc.=ent.. If atile i, the. date Yatur ordieu,wra,s,,,7 Yotu-ordia.,was piaced,thzot,�Lgh tbe,Oz-,;�cle Store- then,the,effff�q d� iccepted,by-Oracle.. Chucle i e ie-3 undier t Orzic.he 21 e,c't, hmizaal suppiort p lics,in,, ff ect,at t he time.t.h,eDei,.-,'c.es Softw,zare U Pdate Lic.en.se&S�.-Siiupipoit�i s,p zoi;l. G a SCI r -L .1phon -v- I he then.exuarent fees a,e a e povidld., At th,e end of th,e specified subI.PhOn tile,12n., ful.M.:, 71e.,Mw Y IT subscl, �if 3, ,ail,i''b'e,at tl 0 y st ion., 101 7 3- u.- e. zp id,Or -a for the �p ble,sub-Ain-ri If Y" u,chol not to ren DIU i zrr ly ight to e,th zacle J'a.1;i SE_P h '34h,Dn,PrD tall t.e:peci; d Oz,"acle,J31,iii`a,S ........ terluiunlzite zaln,,d You musrt SE SubSC he chen DispLay Clhilelinti: is defined,a,�:, a de,i�.,,-ice .......T iz u,�A7, ,ld,to chb.- lay and, pnitci,d �status of orde-red ite "I�f multiplexing ultip 7, 'Te "'.1,70" r0duwcf),�is mr,,ed,.tlui:s be,3P n3,u,,st be,mea,siurleal,at the M, lexin �,f i,n hard,xv-are.or scffiVYaile,('e g.,.,a,TP'mcnitoil-oz aTL1%e ".."Z P g ro 't, end. LR,.,k,ruiu,g uLiy be,usiec],to acquuTeA, at on pro pit icts and seii,-,ices offe.-ri m. t ui cle caatalog,ue a ted P e, L.1ndi 1, t1he terms-7,pecified ther� Leaxmmug,,c,,3zts, aayonly"be,,Used.to alcqu at -P re., i wc t ............. prckc IF d fDa- y, rodt se- le senices xt the hist Pnce iin,effecat al:the"i ,e YOU ordie3-flie reliEll"a"nt product or se,371ce.,land m,, not be an p Lctm�Ta,271011 that,is subject to a�diszuunt'or a,pzzm on when,Y0,11 order the or senrice. T. ., iA ptalcze,uaE be ri,uced by�,ap IvinFS P the di.cot mtl,zpecifie.,�d to Yuu'La,w-► cle° a,,nyt,1.un,gr to"the prev"'i three,sentl.es,lezu-nin g crets may also beused,to pay taxas", 1,.,te3'3`,,,31S and:`i expen.ses zelzteAl to,Yofix wdez; ti.le- s, tmt specz,Eed,abo,%,e will not bue, 01 ap died to,such,taaxe- ma,terial Lil�ng,Cle�dits are va.lid Sor a letiod of 12 mon," :firoin,the date,Y" �u:wdel P la,ccepted,bly,Omcle,and Yap mu at azcqu e PlYD'di'LICIS-11111d,mu-;t"mie any.a.cq�iuuedl se3-,iii-ices,prinz-to the el1,of such peziod. You may, only t e lezu=g,cred"its i ,t1he,cotm:w.y in.w1luch,YOU acqui rid dl tlm"'03,uu:y not use them a,s a Ukly,,M.ent innet nd for adi Uzi lei'mmg L- ".5ei.,-en't"le,arning,credit:,accounts t a -L 2�-s vice.or to pa. �e,lzated,haxes,l matenals credit-,,,an,,,d ulay not L'.L 'D',.cqqnre a singlie,p-rod icit o, anxpme niie,,q7xxutd! r is. L 'YL ,ayb-, , i edtoece P11 ' �N n s,, t in,,capital if al�,Uq:�1 , '.D'10,1131S of the,fbillouing,total,�: 0,111),BID 1,73, M, I _�L,Sl �is diefinecl a,s ane u:�,Ihon US ok lue o f x X leas,7,e ,C13.3-ecj lancmg liea:aes and,othie,.Y,,,finiane,ei,eases.,,,including whethu awmed or mana, d,f,0 E-�110 ther S,7 tive 0M,the .3, pltus(3) Pro p,-am., (2)Boo� k-%,-alue of assets on,, "whether ownead,or mied fcFj,,-othei,-s.,,ach,"ve.on,the "A kl';-111 01 Prop .-1 Simik va, 3e of loana,v sale,:contiract la,ndl,o,thter receilli-abiea, uled,or manage,, f63-offierS,,act've o,n,the oqgam, d t3V OM th %��ra p1mr, Book value.of 33on ea,riung,asset's.,O'Ul 0:r managed F'Or DfhelS,,which were prie'%wusly lea,Zed In,',ac i ii��e e .U3.1 P 6,of 71 ciense-Defuuwd�mas Md 118, ITSS-E'N G I z=,e., SERIAL 180233-RFP C1,1"Ing as, tsfiGm tet=fie],mmate deeamd re icss ;s,,-edasseta,PL-Us 0(,'5)Onal costGas ze,ts tm dmy, lea Az .uloa, 0111 mated and acti-ve,on the,PinDgTaml,then, of ivithin the.pi-e 1, n3,o,nths. Xf ima �.,d R*l,ciei:� "i's deefined,as authonized.by,Yo,,u,t,G,u,,se,the which,me,m- 'stallip-d,Gn,,a,m n giiiiiie s .,r OF,0 U, Ow", krj�ee�s, mtfltiple. j7ie.r-,je,,ga3,d, 1e- contrzictors, aftzier,-I,-and my�,offier ind, a],or eL,,ititr ni,,amaged,by th"ie Pi-cogimms ahia.0 be-cojimte�d.6or thiiLz,pm-pcAs,es am, ietermu iml, the,'nu mb,eil-,G (wilanzagied,Resouzce.licens-es,z,,equired. TO ,C, 'M, ibex, Nklember Rec.,,or I. �is defined as each,tunique lova,ItV PrD1,; ber Recoli,-d,mam, ,'ed ba,, ffie.,PitLi, 10,01, 1 en Me 1331 g L R,accords shall mealln. ne him&riedl ffiammmmd Nlemibsr Reco:rd,-,. Xfexchandilsc.- �is deft.-,, a,s a umque item,,oz-,.SKU',Gf a,comtrmxer gpod... Xfa-ilule: ng,the Pmpamm LO, gle- Otl�h;idua]w1h ,is�L nmm ics P11,01"E'll"'am W111 ii,sinstallaid,on a sin,.Xfo;ln i'll t�o ned 17 il �is defi�,iedl as I �indi Aitorepdl by,an 4.nalyti 11 1 1"1��r"-- �� g ��ieli - mn -%iii wha,aze.licamed mdtipl'Ll�Sen7lel'�S re,g,'337,dlie�s4of''whe', ,e Indi i&.all t fGy an Amalytic s Pi-o pam b y', ,.,,d U'�A, 117 Pluts or A,,,p "I'Licat 1"o�n, U'-A,-31,17 m,,-,t'v nort be"Llicem, by NIG MtOx ed Uae-r. For the.pmposes PTO p3m,MU 'b icemsed. For the o f the !.,-;a ge Ac celerator kmaly tc s Pro, m,,,evel`v tLser of Yotln�-Iic em,ed C' Sale's ap, zricin' ,st,le,13 P a bcs P1-DLq7,,'31n.,,3,110'F"Yotu,"emp l- ees u mst.be,hcen.sed, ptuposes of the Hmnan, Comxl tion-Analy c FlDz- `cn,,-ea iLk. and,C"' mphamce,appliii Appi,.z,,,c=,",on,,Access,Co,,nb,,,-^ID,,I,,,;the ptupose,Gf the SoHcrwin,g Oracle G RK n,,s:, l, E Bm' All, czttion.A,,,cze�ss C(Gmtz�Gls fml,'E-BminesL Sul"', .Comfii m,ComtrodsGG,.,i,, .0117iconfi,p 'PR pura,tiG um6D:m,,ContrD1S 60r i ame',7:7 Smite amd,Clomphia,mce the n1unbel' of 14,1 Dnitcmel U�lis equal to,,the,.totak 1, er of ,e,E-Btrsiniiezz Si&,e, sers monitorie,.,diby the program(s),, lin,die fimet"iD. Of'E-Bu�, SS S',',,,e T.T-Am-s zmmci�dr � if-Senvi",ce Htmmm Ries mmrces,are,ezochided. I Risk and C"ampliance, Access FlOY'the pmpDse of"the, follow-ing,Pell")"oft Emiterpvris�e 011 m b"Oh `0'' eqpieSO,. mterpniisje, Gci�,�e mar. and,,Cion.f,igmu'aahm, C ntir 'Ls Application AcceSSCOn L fl,1 P L -r r Soft," �ntiL ise(or-L he totm:n-Lumber-Girf luuique'Peap le, E ClOntr,cL PeoplieSi,oft Enteiprise,"die ntunber of NiDni-toried............ iseq ual to t] p an,v at custo,m,applicatiom LVATS 1) ndiv dluzml,s att, Priorgur=m,mia-mitor% .N,.fyQL Chister Cztrrler 1,G".r,-,kde,Eyditio�u-�I:mmuall Sub's iption, Emter� ris,ei Sub,rwri on, ,P I p"d S,tand are-die fine.," 1-stheii ght.tD,u specified Prioggrzim(-�),in accardance with the apphicable. h i:eme metri tD, S,uffivrm.,e,Upda Licem.-se, S,upport�for'' e,speciied,Progam(s a:ndi fba,M'y,',,S,QL Com=,unit7l, Edition Bcxr the tearm,s1pecified on,theorder., NI"l-,S,' C'Onimtml-y�Edidomle ek! 'bD 11ySQ, fbt is licenmed,mder the G' Ll"' 31 L P ic.emse S c 'Un. mez nGt The bzc4tiomterm, Softw-mre'U' ii omm SU'pcia,tie Licennse,,&c �ort,for-ll tNEdit.i,o n,,,d doctu R t, mil f-z-- eiIXIUA� d, mr,cadmr Eg dociunent. If' ecli, lip he 7ipt ,,,,,d,ermg J, I m Is eff cie t ��t eefficffiiille dafe o�f the sm �3 ion,cm u n stalie Yo h 'e Yo,tu:order ix-a.a .1Licied,duniuug�,ffil e la,-aac Iiii tore them,'d.iie effec.hiii-e dal.e is the dat "oux order iwa,s acceptied,"b,,v Olrzacl R, a. lieP S'ofta,zlre U l,,,d,,,e.,d Lmdex the,ap aab l,e techni,C -.11"UPPIO,1A.POIX pdafe.License Slc. Sitippolit se� -es are prw;-i z zies�in,,le,,ffectal'the hime,the, pill sR ices are'p-o-r-idledmu,st 0 btlad, Y & snr3andill'OTv1yQLSt aid Edionm-eclepld. If"YOUO .taro Cracleoe,U d3t&Lice.nse ,Supfte ,i ces licew for a.Ll'of S-tich foi,,,;any serve3swhiiere,M1'vS)QL,Cc( ,=u ty Eidiftion irddeploved.11,then."You, must a.1.1so� xu,-,,c1h,;1,,e subscri�p p ,Aa--vers forvvi-Lic h,iii YOU, h2lle�0" -up T d0razle Softw,xre Upd,afte.License,&-S q port,se.riiiices. I Ou V, Updarm .1 Li c en,-.,:e-&,`,Sit,-p o rt;ea-vi,ce s,fD,- e,N1,y,SQ,Ll C om,mumuty ,L at any�,IeN.,,-el(e at the"Nify S QL,C lutster,C ar2ier ,P Edition,- scr ficvn,lipcel At the.end,offhe specified, G'irade Editionle-vel.atr th',,e, vS,QL Enteaprise Editionleviel thL-,, Standard,Edition,leiii, 1k.able m ay reme, ��'D, stib s-crip, tio n.if'aa-1;,zailable,at,the them.cziu-rent fee.s�for the app b CrR 'If'Y" 11 ChOOSe IMOt tD tenn, You 3m 'W'YD, 1 0' 11U, 0' "DOEST',31111d binzuiiies renew,YGLU: b'scriptio ,Y" tLr right,to,-uA, ,,,the.Progrm.mOl mrill te=—i.im,te,and,'You nu.:.n,'t,de-ily';tall-au,3pph bOnST,t icen Di- 11,ySiQ ,Clu,slier a,, er Gra,�die F-ld priuiv-ided,to,You tmd, the,apphicabie mon-,Coxmmmmr.,i�r E�Ihh'lDnli,`Cense,(e g.,the,hi se f N L M, 3120n JI n,,,G new a subszription.Y u inri I receive,,any-ipdatier Ni,l SQ, ferpt e it L y 'LEEnfix, e idi QL,Sitzmdard Edition) If You.do,not,re 0'YS (inchiiiing p atcl, Gm,7 sub quemtr version's),amid.,"You may al,ci,be sti.ibject to rein.- tementfees if"You.,laiter choos, p,rezacrv:ate YOU!" su"b scriptim ,vp,- i- die fined a:s an,,inidixiduia].mit'11,01iZed by YOU to use the P'rD,,,,,P:',,3n3,S w am,ed.U�-A.3,P"It."N® 2 x hichm�iie mstalled,cm,a sm, seniiw or mlilt�pdiiiiiiiiii en,'en,'re.gardiess,of��w',,' F-ther fbe indiv�d",uml is diiiLz,F�-op min.s act any bme�.. A non,,hmmam 0, d.de"iice. P1 pel' w 11b, c-,cyun its d,az a mamedusez p Im,in aidd,itlOQ t)D all indiviclumis authorized tiD ttse ffie. Pro g-,raml if-,;iich,devices oc:a ina,Zzac I.,ss the,i ciense.-DeEni'do,ns md Rulleii-7.0,531,'I'll,8, !-P'.S E'21NTG Pag-e l SERIAL 180233-RFP gimma iP a'TP, maorwor o3�,-a,'web, 3"S usadll,'du—n=b =,.st be,meats eT 'd,t a f-om,c omp u,ter tio dDID mputer,is, e.tm,!ut.te,d,. "You arie,re�ponsib le Sbr,emt ng at k, axalliplexing"ft-ont.en,id of'a n P that, named,��use�r I lus per'' OcesSIG31-IMELMI-LUMS ale nnfintaine4d,fdr the,Pvrograniz conti u3ed,in t'lle tiser,mmmi,MIL1333,tab,le ffihe, P, PrI plus,i-eig all actlua I -ni awist, be,I pp, nng,� ug-",Ln for FOr"the P' -P,0.,� p�of tile foli, forts hcationa,Sy,,,te.m,M'onrt�D 7 amen'r Pack for Non-Oraccl, , ifidifie-wal-e-z.Oracle,Databalll, 11c., SyStenl Morntoring,Plug-�in'For NNo(n,Cha,cle NifiddIewax-e.., Mana p Lnd Pacx, p31911-Web,C enter Suite,only the,u 7 r sof th.e,Pi-ogT am,thatis bemg are c,,o, ,,,��d for the,pmq, of,determuning t1lie,n,, 'ber of Nxanefll U-sia-Plin hc,,enses 3,1`e1q,uimd Wlith,ren,pfect'to thefall", g Pfo p-ams: L ozid Test� gr,,,Lortd.'Te.-,r tingg'D el.-eloper E dit,,31",on.Lo a,d.Te.rA3 a -f ing,.Acc len tom]-,ar Web en ices,, xnd�Ora C1, es:t,�,S tazt,�,er'Kit fba,"I Ttilithie::7s, L Lckaacl Testz,4,g�ACC'ellffl�-RfDZ-f 0722"Cle,Dataaba,se�,.]Laad Te,�:;'rmg Stuile for-02-acle.Applicl4i"Itian, , -:d useT7 al.11.3e,cotmt,,ed, and,�s b., for the,purpose of detearnu. e nt-miber Plu hi,cen.ses requaied........ Fo W.the, 'th 2'ptujpcse,��of faILD WMIT,P1 MMS: Data NI-a-king nd.Sub seftmg"P ack-cxdy the,usen e dat� Llase s where,maske,d dzxta oal-d,ata aub set s cai a -L St be tmte,d,Bar-ffie,gin te.mii oce�of"deteimn,mLig,the number,'x,xicemsas requi,red., Lq Lq cl,e, A �v1ication'Mana FIDE-the pxuposes,af"the,fb,,1lo,%,vnng'P,rogr=M" Application Man. emen't,Smtefor 0'rac,e, PF ,,e n3en -eal n,,lvf,.mag�emiiii �iitii S,',iebe.],.,,AppHe ah,"Gn,,N!,313,;3,gM,� ,nf Sui,re.fdi,,-JD,FdwvardL Enterpaa, Onx S ii�fe,fir Peo, eS"o ft.,, ,:,,S .te f6i. 3ne �� e..R P12 APP1-v,:a,fiG User Exper3i,ence I.n,,sl"3 �ht.,,an,,d,4.p, h c a bion Repla P,13.4*1,312 usEa-�of"the,res�p 'Ve age,d,appl I must"be,ccimted for P the,pmupase of deteim.umng t1he,ntmilbex oif`Iicenze re.,quired. 63:Onclie All, licat I Lzx'="z�i he i For��thie Pyop�am- Oracle, denGiate and,Oracle o1diin,Gate f 0121y(a) a e'r,7 Pp of the-Oracie,database,&Gm,w1ach Y'ou caaphwe�data a n ffie Or-acle data base.where.You will apply the,da:tra anxist'be. coi,mted,'for the,, M' g�'the ses req P ,amiecL Fo r the, Oracle GO,Id .,,,,e Big,Data only fbe,u- , o�f"the soiurc*0,1 acie-oa:non,Oiacle P1UP0 SeS 011''ffi,e,f0l IIDIVIMF� P4,1Dp, `7aM: dat,,zabaze(s) or finam,w,.[iichi.You caphre diiiiiia ,st,be cotmt,"ed for the,purpose,of,determi=g thie nxar.Lbex G,,f licen.r,e,s requiz''ad. Far any-n3e�anggm,.g�,sy-��t'emz fiam whicli'V01, ca, 13'e data,,.evaiy queue,�,`tqpic ii.s cotint,ed,as la u, FIX"MUhlple. e S 0 rm,e s;r.,zi I CWPCJE�databa,-,,�s,,-N`o,,SQL1 Stem°, 331.11 U For a."ll:x,aw,,ce-S must�"bia.,c:,owted For the 0 LIE"P r pw- ,s,es ofh ffie Sall, wa., a Onacle G EVGate IM and,0,rac-1e,Golden,&te fbi"Terztdata Reph,,cation po app data an' tCb' the usex, of the,dat,ab a,:,�e whe L,,,,e You."wi I I the sen�ices,,onl-,y,(,a)t.Le tisa�s,af't he,da bb a e from,,W11 ou,caphure y daita m,-,iist.be-ccrLm,,ted.So r the, n r 1 ie,33,unlbe'r,,Df"li,c.e,,n,.,,.je, ]'Mn pi-risd For'tize pwpoaes af ffie.fwho7iving Pyoparmn: �"facIe Gouldlen,Garte for Non ch'-'a"c"1111 oiily(a)the.uzen Gf the Nan 011,ac"Iie -,hei- will' rat be, counted, Mahone finx)m,whic Ybr h, u c aphae,d,-at,-a and, ='Mef"S f the,O Non Or cle dat-abase e,You, a1pply,the,dairta,mt fddy the.pm rpose,of'd ate xunu. rungg the namber lice, es reqx urea,. a to tor sa EiditiGnfoa-Ch�-icle Fo 3�-the.pm-po se s of the 60,12"on,ir M,g�"Proll 'a Data Inf.,,e.gator Entea-pal,,-,�Ie"Echition,and'Dan c zcessing th,e data,b nss,faimnti, n pro, e �se. ,'r n fir determinin, hi only tlheiio:ex"S tha-tau A (r a, 0 1 ac ST i,t��be,cau.fed f t e, m 'ber Dflkl�n7 an, ,,e �,es req�i.iz-le.,d. t C ient Rimhme at I id,Mobile App atily�t1e end, ,puv ppv hen-Lunbei'"of1i, pn:�-erreq userr,,,af each Ap lication �-eiaped must'be co�unted for the,pmW.Ses of de'teLmntung,t ,P the.choi c e-af the"a w1bile. o I vmemt�tood,or the fxame.wca-k w,,edt'D bw.11c],the Applic ab,o n, relo ped- P F Usei o u-L ce- vvInch,are proat,'ect"ed. or"the pia-po s ie s o f ie Sollou-mg,Pro'gxam": Audit. Vatt t nd,,Data l''abase Firewa.1.11, DZ11-y", s of'"the s bn-of lioce"m-es requir,ed.m.onitor e,d or au gut muzstbecounteid,for the pxU,-,-po se of ffi,e nt,.unl -L Floe-tliaz,� wpo-a. 1. �co er., ,P1UP'G"', 'Of the.fDllanring,Prog Jaa%,-a S"E De, tap,Stib sczn ptian.1.1 the,term,`-sei-vex refers t�oa,desktqp�CO ''PU"t d,,conttol con=mxuacari, z behih,""een e-t.work,- 1 vrice: is define.-d as the hardwzae,an aLP,or:-m, ,re,who se pr pux-p osets to rotite,ai�n I "Ex,almp le-4�o f netv&,,,o,,3,,k,diL 3311e�W't`hnlltelld.I-I'D,,,,rou,tex-� L newalls and,�niiL con3put"", 0r CoMput :'nemor,s. mrvices im:hLcle,"b i'' loza,d baal.aLtv Ts. T.T S El 7G pape a cxf SERIAL 180233-RFP Ell 1 1, _'E.Mrtlelm,�3" 34, You r eznp,l oy contac r ulna to orvmarc amiffim edum On.''Mil'),01�,ere, I., isdieEned,as an W110.is n,( `h ............... .........u to une the Pi�iup,-,,azns which,are.�im aUedon,a single- ,er or mtilfiplie se3,7;,mrs or nont tbe i.. xv "is a c...... I ly usin,g,the'Proqrams,a:tamy ven time.. Ora,elle,,''m"amung C"outract: is a,covntrzict.bebween 1",ou and,Oi-acle,(cwr yone of"Oracle's a,ffiliates,), fca-pa, ol;,,er p a time,cvf-,�o, eor all of the a duex:mder You:order. Le 0 3,d Lim,e- efined'',a's the total tbe'Priogram,diumg a,12,mom niod.® ordler entr)r hne 31f ''IS 1,113y''bpe entiiei,-ed,a, part of an Lndr_Lq`dual,CUI-AD Me'r w,�der Gr wrote and may al,:,o"be aut.oma a,liy ge neralie'd by "he licensed, nuumber of Ch�ier Lines dining an, b. 7" "U'dess"i'ou-Acqui m the Ora,cle,Con ', 01 You nizy notexceed,t *1 3Ye 12 mont a,dditionnal,Ozdei:--Line.",censer from,0r3 C:le. a 1,,O,o Rage llewri,: is dell ��d, 1_0&0 Pa,�,,,;e Vielw-,,per M Onth,.,wher ie on e,Page VI EW, uleanz,cm,e n','Sit uniqqae intamet u:� t.o a pm76cul,,ar page on a,we.l:kSiiN Paxtmer Organiz-whioul Ls delfii a,s zLn exxtez nal third pmtr bLr;j`:ner;s entitN�fbmt prOplil"ides va ke-addiec], ic es tim,del;,!,elo mg.") �,P and elling, Y u�r proidiu-, Le penupoan��the q,-pe oi'indurAry, paziniml-orgriizzi: 4:hS2�renl:Poles andl,313�e mark r ,3,, "em ecogm. e Lzd by�diff --ent��namne s such a,111,119 war dillnl�,n ltl'DF71� g l 11h ll - y h , a ye ,Px idiimYre 1Vf 11DTaOl:W1i ielwiknbealY rgan"imatiOn1 fc3,meremplo hrou flie,system. F)"or zqject,Resource who,boas one or mme,be,nefi,,,,, t.,p:,, man a g�e' by the system, or continues to,be pa.'' igh A e totaal��n-L Mianzageinemt,,a per s defined,as,anindivi, I w',ha is sebedt',ile-clon,a pz-,G,,j ecct'., unbeiuflicense-neediedd is to be,based, cin the�eak�nu,m"b*i,-of, rtAlinw,'and fin�'lt�imie t, l e"w'LLI D'S e-i,,ecor&,33e,recorde,'' 1,13,,thF_Symtem,. F Pa Ph i;ca,I Serve3! is diefi,ne 3, ach, setnii'e,2-ol,whicall-the'PT'l'G,91Ta,M,S re.insf.'alled.., 171-lice" �ed a,ideblt,,crie�ll:or=, .axt,c3.,rd.b ased tr•ansact Uon� PIN E:utry Device(P)ED"- s defined,as an, elech- hiar axe de "' tisu: in, J). 2. Orucl LiCe" to accept-and,encrypt tfie ciima,,oldu's P e3mBonml identi afio ,, umber ' l Poile,d.N,Tvinber: �����, ��� ,��,m.�t�, t�l,��. ��. _ .t� �t����� ............ teliephione number origmzal,ly resides on,a telepbone switch,an, S °a,'ed to the re-p*mm ibility o f",anothei-teliephone smitch. POS, CEent-A :is diefi,ned-as a device that is unecl to recur, anv'put o��f r rielated emd,mer fi c la S lE h,,331-13,lftllDD�o mmctionaah,tir su,,h, TWO ement, zble man,a, eme.,' or n3ama ge r operations., If 6 multi'v lemming hardware or rIkstation repotting,, cash,man,,,ag=,e,nt'll engag K g b, iont end..mo,ftwar,e. TP MOMit0l'OT 3WILM., ,eLfli',er producr�) �,"'L d,tiumntu:�berm zm_i op "a.PC)s ch"ent" "'C*ISS CO n,"tro For,ffie- ur -le Hor!:,pit.'ality G3,est .,ccess POS an-dDevice C11113,ije t 3M.7' p es of'ffie,Ora*Pcl a IS a,17111e�StIC P 'tug g min g,for that,are, ma pied,by,tl Pr vgra a method that inclxidie.-� butis nout.lumled.to,,hu )e ztes and, he o g lu Fio r-e c L b0th,ent3M,n,Cle.3 el pomts mmist be,cot meted for t1he p-Lupoises ,f determm�mg the.numbi,-m,7,of licienses a,cce, commol metbod., required., Foa exam, e,.each rLum se UM i3 u S,C e lcomte"d as,bwo,POP, :client (one fail-entri. oL ce,and, ,.Le for emt' P Proceri.,03.7: shall,"be definedd,as,,a III r(Ce�S SAD 375�W,herll!�tb,e Oncle Pio p-ams are in called m r imnnm,, ,g. Pr-o grams,h,c,,en,,Ad,on,,a 'b is may"be acce mied,by oiu- p roc e, or,1�3,5`1 of be,detim, .ined,by muD�,g the t�Dbl number of c.o reso f"the p rozessor 'a 'PF &cts., All cores,on all mtd'hcore specifi ed on the Ch-a c le,Proce...",7....... Cm�ie,,Factor Tible whi,ch,cam be acces-zediaft t e e dh�lying y thie ap phatecol acct.,G-,and all, chi fm:,eaach,hi,:em;jedl'PrD, 337e to,be a,, or,.m: ri e,�pa psor hcensing Pro f il flrac:t.ions G',F a nrunbwex zwe'Abe rommded'up rothe next whole,number., When hicemaimg Onacle,Pro,,,,,gra,m��witffi�Sitzarulard Editicil -d,S tand,mvdl E,idifiD n,0 nme, Stznda,rd diti"'On�"in the, mame, (�v ithL ffilie,e.=ep tion of 1;'XTeb C"I'llienter E nt, ,rise'C",aptm 3 andal Pr Edition,Jav-m SEE Sub,"I'll ri"on-Jall"a S`E! "Sup rt, Jarva SE, A&,'anced.and.3".1"I'lim Sl,E Suite,' -ocessw,ised .1ted eqwi7iii-alent to,an p a, occupledmoclief-h,,,,, �� iii,'u-,,Ln, the VC3.' Of"MAil 6 chip inodule,,,� each,chi, in the'.multi, c 1:�,p modufle lis c oimted"w's,ii oc cupied siolle., p ket. P r,G,JET-a�For,e,xmmpl,e,,a. -,L-"'ticore cilip,b as ed,ssexv iej-witfi,an,Or-ac l,e,Pvoocce7;scr,C ore.Facto,31-o,f"0.2 5 inz�h,,He an di, m(other nio,cessay -:anse,:,(16 by�,;u andard,Edition,Propa,ins')on 6 core wo I �re e pr ffi,,,vn S"ita"nda. dihio n 01,ne, Progrz.ns or S t. s u,d, quit I ic a,c o,z, �ssor licensmg,fazloz��of........2_5 eqWmls 1 50. w hach i�!,;then rom,cled'up,to,tile,next iwhole,munber,11 uiuch is,2) smothier 7 exam,ip le miilticaire serv,ey fo ra llai,-dwa r eplat,fdnni not.sj*c ifi,jed.�in the 0 racle proc ess cm,-C or e Fllacat�or Tab le,m7A.a.11 ed andi;l lumi nig '17& 1 N11 I ause.-Deft"EU , s omd R 1,18 1"J_ ps pe 9 cyf SERIAL 180233-RFP p L ('10 multipliedby a cw:ie fikctour--o�f 1-0 for'All"I'll cart, ez 1 id, US mll. zor:e,clups eq�Lmis I G) FIDI-thile, Data. omlyfhe- P UTIO�De miled,am&�o r��n=. ng,mtxatbe colmted for,"t SIE ET FpUiSe E,-`ditionll aand"Healtheme Transaction Raze Proprams axeins"t P11 of detemii g the ntunber of q,11.3Z�el Fcm-the� kos Pl7pk0l's the foUawing,Pimpmms: is'llp''polt, oEmy the pr-ocessijoi-,anwhichil.nt , et pphcation -Ore and.!,or C"Oln,fi, a! -,,ar-e nuummig tiGin,anxiim-EntexpriseEditio, and the Hocensed Pro, a ma (e ff.71,iS Wp oft.,'i"s t P becountedfball� -�,emnsedl Prcgra:ni, un," a-the�e lic enses,You,,, mtn-t tlle,,nlUllberof licenses 3,-eqqu.,e,d for,thie,I ic Yr a, 'a r' �Eld"','On 3Mifor MZY 31SO mll' 'St.311 3n&o, am ihe Piogpmm Gm,the'I voce,,-mrs whexe a,,licew.,;ed Oracle D'ab b a s��a, E hh, Enfet-pyi,,�,:,e,,Edition),is numing,., F103-the pmposesoftliimi fo6jull Pro Lw amfig=tiom,llama ge,,,m,,iemt',P ack fim-A hic.ati Orna,l -in f -NOn grams C L PP 'Sliv M)'OnitoF`Mg Plug, .103 Oracle Databases-jl S`ystem, Plug-�in 6or N,,,om,Oracle,,1,111liddleware,l,Mana g ement Pa,cli No n-Orac-le"Mid,dfle�,riluzire and, x h t -o mm ag `3. .utwed,are,run=,.g aute,. only thep:Iocesaoysom,wEc. he Pi pam,thatisbe :L,,,ed,nor Pack for W'4bC,',elJ34e,Mama,ge ment, m b t ec,O,unez,tyst n ',P,,,3,, L SJF C lk,0(131�1` .2,Fom-the,� proociessors rz=ngr thedat. bmse plu ,where m,aslied,d'ata,nardata, bsets on, t be,c- unted,,fo;-tlie p zzpo seof deternii ng,the.�n-Lun'be3 o,fli c emses req g= n3m 'o emen't,FIDE-the,pmpo,,A� �S D�f thE,,f,01101VIng"Progrrana 1.1cati.on Manage-inemt,Smote��for Or-al ,e,E-Bnmi,nes,�,-Sitnfe,,7 En -3 me.br,-JD""Ell ��d rpaise.O Suite For te. for Sdazbel, A c-ation,,, Sv&e,f dwmll te pp'll A, ilitie s and.Ap ocal1011'Mana gement Flack TZMhOn-and Pollicy all py,'Gocessor,fox'U"713 on wkch the middlew,31-e,zan,&�,"ar dxt-abase softwaar'e t.'UppoLrt,the.r-espec,',", e uman age.d.aplplicabion Prop-am,are zmming mawstbe n=ber-of I..'' nsestnequixed. F101'&e. Z'X'tftl,'GU 141V PAC, alni S aze�� El N! purpos,es of"tfie,fol lowing Prop, -.,,a= Ap Ll d Real U` m�'Emzpenenc:el zziE pz,, sor o i hi I p gfi 'h at"On zur,e ni=ng mixist be c�auntedi fvb,z t.�,e piu—pM3 se 0,f the.rind dlewrare.s4afhxzixe that suppotts the i,-sspec-five 3m-u..a na- d,etetmmumg th,e number of licen.,Aas vequized. mrerC mneoct,Adaptem,andlAp, licati, a Ain,-Sor lI3'.fbTM'a'tica,'P �rC'ev T and,Po Fon,z,the.� w, poses D,f'fl3,e'Bollowin,'g,Programa: Ad,,. P "P F Warehh011-le B'Uld�er 6or Pep L 1: "in h t 'ar 12 pleSoft.Oncle F-Busmiless Sm",l, le-bel.,a, SAP.only the. c Q.7,n j,D,r(1 Pro 1),on,via c he t gat,database, ei=nmg m ieqiired numm he -pas of L g,mist b,e cotmted,for,t1l, PLUy e , det e nu ses ,I 9'A FID1,th,,,e.pm-poses of&, ,.e, following',Pllvopztm-��, Data tep-ator Entei-p rise E, 't-lon, Dlt"3 Intep:ator Entet-pni, EdiEon,for Oracle Ap vllicatio, m-Ad. 31�fca Data Intepp,-aatioc and, I",p"LIcalion Adalpte,:I-s Bor D�31-a' te,,,pa,tLGu,,omly the m, D ata lntep-aloz��anid,Applicatto a L3 T w-the pm-poseof detennining be pmce� ox("O wher'e,the-data tim, fbamation�a:o-gsse, ar�e executed mut'b,e Pcox f P th,e,nxmi ar of licenses required oce. o n 1,ich the Times Te,n,For tim,�rmpoces of th,e,f d"I'll ol vin nig Pr-opm, ln-Nlemcqy,�Database Ca,che. Only the proce. on w n �,e F Database couVmonent of the a,,at mba,7e C'ache Pm pram is imtalled-mmdfor n cg,�,rnust.be commted For the piuWce,of dete g the mu3ibe31-of licenn'A" 'I'S I" i-med. G JE, Pro m Flbz-the puirpiases o,'F thm, b 'G I Onacle, GallidemGarte amd,Oracle &oldn'Gate Sor Apvilcaftio s.,cnly (a) the, RMC eas ors n=mg the.Ormcl e ase,fi-om,which and(13,)�the.proceasor, nmuing, e,Oztc,l,,e,.,diiata,,bi,se,wh�ere You -G-th enz=I n,g ilm,munbeil,of Ike= s requ.3 vvill apply the.dala mustbe-6, tRdifi, �epmTios,eofdet iyed,. FDF the.pwposes of"the 1,)Uowing Pzup-mi-,:M: Oracle GoldenGate for-llam.frame,and,�Or-azle,Golden,,Grate r Terzadaataa,F-eplic.athion, SlEIT"ice-27),amlIII(a)th, , r,ccessmrz tu=ingg fbedalaban;,e fiomwhicll Youa,ca�,tuze data and�;b)the.pmvcessor m=63,ffie d,3.,t,2b,,3,Se F U!, I r of"'Ece."nses reqmr p --thieddab n3t ��be c,=mted,for,t4i,piptun-,''cl e of deter, r the,n"Llm,bet here 1'om,wil I ap 7e, p For t-he ptm the,, 07mcle,GoldenGzate foz"N"on Orazle gata'bi 2":1 e only the,processo°] ng the nn g Oracledaat a',1, fir,'GM,WlUlCh Y"011 CaptW�e dzta,and,(b' the processor,s t-muming the non Ch,-acle database"w"helle YOU Ull 1',�the,dlat'-:1 mist'bec f ied,fba-the�p�tupo, Gfdekte=, 'mngrth-e.num.ber of h,,cem.,A—,:.requiried 7 �ease-Defiimb�mas md Failles-%-053 12,8, ITISI-El pil 10,'of SERIAL 180233-RFP ia,, rm, G:L-J,y"the lv=mg thie,somr �pz-tle-,puarposes uF the. fD] lWV3.n7 PYOPIRms': GjOldem,Gzate. AppEcati-orn Ac pte ie 0 S'Fro,,m,wbiich YOU CaptLU7ed,.3,hZ,,nlmltr be efounted foi:the,P,U.Lrp,,01,,e Of'deterna=g,th n-Lun bei, f1ce e I ., F DSMpSCIdab,i,se- alp inocess s 6ori ll soxucsm-ut leconted., he fbuukmin' Oracle Sor Big Data.,only theprcvcciesmrs t1lies somrce Or- For-the rose,Of t 'g,propamr, m:nom number Or 1cle,dat, or NG,,,SI',Q',L reppo-:itories from,wh1cli ynu,,,cxP'ruye data mustbe cojimmted for the pose oi'detemm H IL Plul em es r, u -,d. FD r auy�me,, a gin g,sy'stm,7 f3-,m w, c' -u cap tire,data..el;,,ez7�r 112 5 q ev`topics ars ccmummnted, ................. a,Proces s,oz�. of,licemes r ue �O EU 11 y�o instna"noce f"mialt�ple som-ce,databases. NNO, ,QL repositoriies,.or mer,,isa,png ems., all pro'cessio,Fs all, "UrC,95 MUStbe. cotmted_ Floa-,the, tu-poses of"" fall"LlOvving PrOlf_X3n3_ Audit. Vault and'I'D atab a,,J,-,e Fm:emall, mmdy the pz"Ocessors the sotuceswhich,are ,P 7 xured zctieAl,am-nit,u:ed.,G,3p , dited mr r be,counted for the, u-pose,of detetunui=.g,the.munber of lizennes protia P Vim th prooceissed Fo r the, s o f the,f-d"I'll o ,��,r ,P g Propp-,,am: Oracle.,ATG"ll ib Conmience Seax'-Ch,,,oz�y ffie proces,,son EL WI", e "be�c C � GIS lul, P 3-af M,��L S I e,,mt t munted......... Yuju.,do,not �l .,,d to comr,pro e, Dn,W' Ch the' rog ainning"forind g contient in,can.figawed,content. SO—Ull eS ZLS,lomg"as the foreFoinggi: the on�,use,uf the.,Prugz 'e, locess plan,in c '1,,tLGn.., Prq'ectlllll i.�s dffi3,ELd ,, a,schieduled st, gat I - P pler", Pro, ertyl-Ni is dieffined m alocatiOm withla��,,'.,glep P �,ad a.addiress. .e.�niL midmight(e g.,a,day,") to, t T510,0ii 00 0 Qulerles�pez,.'Dl.,%N-1 "Lla- diasfined az fi7,ii-, uncb.,ed thloma,nd, queries Eroi,m ght ,a the mxt e providucfi,m,NIDEK en,pne,includmg,but nou t hi d,to: text.nearpches-changel,"ll A fket 4,e fimeme�nf) amd, f pa., tp)vyd,GuiM3 tIL'unough,"e re-mit's (,,,any textbGx,que:ry, chm,ge fiacet selec,"OUL 611hange,in,2"esult's'%vriiiiemme, Quenes that ca�n be,tre,,3SOM,ab]y shG tz, be ygemerated via malicious intent'-',such'.a,s Denial,ofSerni, aft.aacks,are,nal c)oi tedl a,ga,i=the,n,=,,,ber,Gflicensed queries. '17,ou m�r i performanoce testing. als a,tuie the, ra, im tD quallity as"s,"mm,me.anc ,P prams fd,31-nwm-�.Pl'oduicti i u- s,, includin' ' ut not.hilmited,tp ),,m intell-est.mcomeamil noin,intere- mcomie)lbefure a,4j�ustniiimmls $N11 in.Revienti.elll., iLdefined as one mlllion U�S "D oil ars 4CO for expPmaesand,times g nedrl tedlby YOu during,a fii cal,yrezu'. U T-S,...... 1011all ill all,income(','mtiere,'t," DIDMER.amd,isdefimdl M 0,ne 1=11 101 before.a,4�usrtmentm Forempemses iind,,taxes gienerated by, Yl min,"ll fliacalyear for the,produrtliiaen fbr which,the Prapzztm are. used. Recorel: The C111"untomex Hllulb B12 i- abimcllie that i :,ludies ftVO,4cOmV.DDI'ne Siebel,Umnviazam.,,,al B2B,and.Ora-cle mez,Data, Htib., F101"ffie. pose.a o f the, C, mer Hub B,2B ap ,xtir recoind,i:r�diefined as ffie. total mumber G,�F tunqu Clill Ln,t"G 13 ph c ,e customeT dxtabase,riamcords storeid,mi. the C,U.StO r Hub B 2,11B ap p Phcation(i -ed, ut.of Curt,omier H b''B,2,311). ,A i in,a compDm cu i stomer database recOrd,iz a,lul3q�,,ila,b ne, emif°,'ur company i ecord,w-iluch i stored, a's an,accomt. ,Sur the'.SiL-bel,Unii-v,ers,al, -odd ,za,ti,on,�f'orth,eOz"'ac,l,e,Cllti,,,,St4 IDM,,ErD,,a.,,t.,.,,.a H. a M "versal�Cu Wimmi"The C!ustomer Hub B,2Cl,l',i,s a bumndle 0,components. Siebel Uni, m, liecustumer datibase, I �,ber of immiqL r H'-L apphiz an,:rec,vd,is de.fined as the.t 1 nu Data,'Hub Forl thie,pmrpwosez of the Cu-.10ME ib'B,'2C,l cati, xs records- ored�in the Clu, omei:Hi B""C' appHeation(i.e,,-,, iftored in,a c ompone i3t of C"I'm t Htib',B2,C) A CUSCOMR�dabb�le zlecam,�A, e coustuner(i................e., hysica.1.1 pusoun)record.,w1mvich,i, stou:ed as acomtact fbi ."elbe'll Unii.,,-,ersall C'ustomi-ir Master p 'Pr0,dLlCt 017 2 S a person�fbr tb,e,,',' ,c le-C usto,mer Datm Hub duc t P170 The Pi:oduct Hub is a b,� R,that. mcludes tWO COM�DIMEM±Sllt �ersal,PrzAun,lkl'ster Ind. c-liel Prwilluct,InSbruniation "P S ilebel,Urw,, a � md', a I Managememt Data Htib ,,,mr theptu-paaes of"the Product,Hub aPplic,ation,recm-d",isdiefined m the,total, runber ouftmiquze prodimet. dtw.t Hub t,,da,t2b3:Se Ye,C.037 ,i da t,'a b a s e,�r i eco,rds-s tor mm,thei Pi ciduic,t''Hub ap tiGn. ) ,A pro, c Plica stored in,a com nent of'.PrO a s i, TENIS table,Nvith am ac ti,%,-e 0 3'-ina,c.tiix,-e:,tatu.�, nd,doe s notinclude.um,iq�ulle produCt",4Z 0 nientorS,"KUT'stored,�in the Ni"T'L Si"I'S TE I anv ins tinc.e,it"em lli_e,.,*-stml-items)or orgaanLa;ation,assig=e"n't's of"the same it =iqae caze datab,mre recm-d"s s in the.Case For the purp P n-mullbei, A MIT L o,�f the Clanse H",ub"'ropum,a'reco rd�is cle fineqd,as the total, H"'ub,F��opll,,", ili eco,rdis a,"Lumque request or sue reic,iu,3,n,,g mvestig,,'xtion or seniiice,stored m,,, ,S, CASE "bleNvithan acts-li"re.,oil-"' actilve Snatulm "mil -0 ''T'S' EN P'�l gge 11.of 0m,, ,d R �,531, G SERIAL 180233-RFP -'ba -e'th ite Hub Pi-op-3m,a YELcard,is defined az the total nluUub�e'l.of iqtia .,,:siie,,3' cords stored in, i e-,purposes,af the. Si tum ute dat h lu -opmm- A site.dai't baze,rec,Gad,is a tu:�,qae site(,e,.6-.,.an,as,�,et 1,a bu,31ching. u, SITES—.B tableof"the Site H il'lb Pi 21 yaxt��of a lau "a Z"t"O"Ye,or a,,francluse,"unithi.33,2 a,,n AT2vlfll9,etc.,).)StDre u3,,ffil e Site Hub Piopl m. "T d m lo,n a"ble,a:er,,e.qu.3Si'tes as specif the Apphicat is Lice�np g'T Fo r the, listed abovipt,please see,die,ZlippliC3,tion,lilummg W, IT fbr�thie, -e, -ly hich,may acces dat],at'. ot�a,�C:A�C (ya N�o graut and,i - tions ofthe unclex ing,,,Oracle techma a 7 �'Gf awy btuiness Fl,in-th-epm-poses, thzxt�You,choose tGa n=., ,,a, -% in,'d -op,�, Records may deschibe any nt 'bver of enterprise,.jilt ct'r sta. c.ons ge with fie P1 am M M� m—formation,a,, eta.c aniv re.fen:ed,t,G,as b-,ua�n3,,,e. incluffing but not h.nuited to cost.centus,ledgeT,a, ,G,'Lmts,,j,eg gaI,entities, organ,,Lzatians,,py"adua-, vend .Ga s r e pion s Gr empll,Dyees. a rec-Grd,May als e a rsu=, -ary ob.fect,,,, c aam,'3,,o nly relenTed to as rD '-Ll,p Membel:•,that ei ther siummarizes b a,,A�me mb,ers cval-describes hie'rarichi informn-ation,2,SSNDc3i3teqd, -ef a se, m 's. Reco,17,d.S Yeplle,,-ent.immique occin-rences and they do not include any cate,oz�,- airecl i, �"eriemces me. ,IL".J , Sh that may b*e,,,ssential,fda,-mast. datla Puuposies., Fllo,r ie� tup s of the.Sup Suppplier'Hub a rear aiis efu3ed as a unique'btninie�,s entity P ''Plier Cyc le,M3M.2 P,Mell"t,and, or com,parry recoid,,tal.-ed -as Siiiix��Lppiplll fie, AP SUPPLIERS ta'ble of'tbe SupTphex,Ldec- .1e,M-ayna,gement aid Supplial-Hub pher in,, Proglzms 'L ar dzt,� od ber ofuniquecui,�,Pi r'th,,,e. ,pose s o,,,,f t he"L fe S cience s,CUSAID er Hub,Ptropam,, as t�he Un me .2 271, YeC rdS red m.�such,Ptopp am A c usto metr da ta"li ass, ll,leccri-d is a u niquie phy sician,(i.ee.,phyll"'21 person)]MCOr,"d i;rE ch,�is storecl, a s a conutac t far tha 073.clie-Life,Sciences am 10,00',R*co�rll�� iis defined,as'1000,climiansp e�,, ecm. Le.,,I'VIVS)that a c,13,,tpU' 110M,za prodtic.twn dala flow of the Data lahtv., Far Data Intep-ator'Ptnovg M. to ws,R -op whichRl�e,imtalledona sing"lie,san,110703:Mld#�l e eg ister ed,171 s e,-r: �i accile,finied,i'las m ind b, ' :a m,s '1111 MY.p-%,en,ti ne be,bra''r3m.,sa -,er-,-,Il regai,-&e- of w1hiethu thle aictively� the me Fpstered Usen siness pwlners a,,ndill�,"�,Di"',C'ELS't,,"0,��me.ir:s,and s"I'lila,U nat"b 'Your iiiewplov)ees. id,reque:s"ts fil-am,nnidmght�to the next nuidnigbt�(e-g a,day)in. 1 5,0 PeTDayIII��, rwroliundred fiffir I 0001 R.eq�u,est� the production sy te umi,-s- Request thatc.,,an be i,-easonablv s uwun ton, ge nuatiied,'iilll�M3 11,C1,011s Intent',l 11-3�t ull-llal-als DeMial,of Siiiiieniiic e 'chi'ling l7o '01 S attac-ka,are. ffi.,e,Enmibei-of licensedr,e, e,st ,u lay,-also�-me t1he,Piog ,U,,f,' M M-prodiuctionu,es.M 'btif nal ';i7e,l, llm n , aias rms. fa2mance,testiv FlDr"the purpo ses o,f"the Sallc;n=g,Pi,�o gam:l ATG 'b Cammerce,,,..rec .ie,,zt!s the,fiM,,ATG ippehne.at,th,,e,,ATG DynamovHandler 10 S bt nc4.limited to":J,Sii'p m—the,SEM nAjilet.P eline un de 16,�v wiip-,,b bro, oir a W,�,?'b senric*c all s in.the 171,711 t n,syl tenlrl.l InC."IM u bile a,pp ch we en p a ge,requests;A ,z reqqe,sts RE'"S"T"-er%iiiiac.e,re, e,-sts- Si3OA saniiiic e,requie,,ts we ace-calls by native 3130' j a7 "P n fi,ont end allpplic,,ahOns oa-other irdiep�zx't ed,e's, Mall systems st be izzimtedd,fbrthie, pa, detennninaber of lice.nses requiued. -u ICCII 0 Floi r ffi,e, w-pose, so f the,foll'Gin'Ginn Pral, lAj'ebC,lllente,2-'Sli'tes,for Oracle,ATG ll'eb Ca=—aenll re.,qi,e to the.PrDdl �n,,We'b,,C,enter ,P S�ites cfr f0E- 2p,or- -age, nts..JS ,,,a,g,,,,e reque- 11 REST'lsezv e P P g S"O.AP sei-iace.request Of Webl, Sce calls by,baowse,3 s ar external,zap li ble,tcouunte, fortfi�e, D f dietienmiizun g,the, cation,mt prurplo, MU,Mber Dflic*mLes required. Flo,r,the,p m�-po ses o f the f a'"' TO ieiiience 11 q eat at tEe, vo, Ltch—Gu, 1, :sse bler and,'P e ent-p Z MI: Endeca Ex v anaiger, re U M, r a ta� n 9M p di 'te-V the,,.Sea�rch,,Engi ( mxt �q-L Me.but not I fed ta:any p a ge,,.reque- ��for any,s submitte iet, 'box lllcraenies,, )9'page 3eqxe, '-durect rep sts b, N pp inte., -:tad iiiL-,,A.II I;. sy stems finom,',,we' 'btnow7 s t-vice,calls by nati7iii-e m o'bil',e a hca,fions,ric-li finant,iiie",nd apphicati=s ai,-ollharinte., mt t ba,Igo untecd the enm mini bier of licenses reqwed ptupose G�f diet. n,g the nlun' R.et ail Re p's i-h-1 iz diefinled,as tG recoi-d,ary Plall.Of",a sales 'for", T 'llt'llu am FID F"Pi es,of thee,orazle Retail X�toYe-Ofllt-�E Pi-Op", thie, pu:chased,M' 'u,st at.a,Minim=be-equial,t 9 ,e ad R x s-onwhich the.Onacle',Re 'I X: 133, -1, 1 M, M=M11 th.-ant, nimibel-Of R,t 3, 'e,, t3l St,0 111E,"P a t of Sic*.llPr,o,, rzimis "' staallied,aand?`01`�� pste p md 'LP5—E'l147G Page.12of-211" SERIAL 180233-RFP m�id,,to generzate revemue.by�,sel liq='I d�s and, As a ined any�,loczation wheze two o r more-peop am"e,em.T,lo, 7L gi'DO'' 11 Sta�re�.-�is di 3 g to °ntomers. R H I'relel ��is d.,efined,as,,a detached.dle-vice th,a't�accesses the,Pl:ogram_ Examples�Uf%Mlileless,devices miclu", 11 but,are etm' 7�,,,Dei, .1 n 'D As.,,Gt.li miti to.",acaruiezm,,,, diev,11ces lP l, a , ,R. ne(,ie: i 1p al:, 0filpe d, i lunn a,Lcahon I'eamlea,,resA mu mnt thl s i p , sepzarate,fi:om i,ts baar'amd,its 3,,00m seniice would requum-iie,3 R�niemlle,Cie.n.ter licemem(qme"For the. am-aant.,ome,f0l` ffie.'b,,a3l-,vr.L,dcx,n,e, ,DOM,Service) Rosetta,Net xrrn,e teilfai pr&cessez (PIPs,*E",,' 33e diefime.,d as busiMISS'processes between,b-),aidm g, er s Preumfi ' -ii Anvfem-1 osystem,I "L- P dlqgs f h e 3ele=.1 Eess ,u atL, aiiie vided ach mPI ,y ge"dlo qg., Rule Setl::,� I's diefinemdxsa dmta Y, es cmtemt for a pivien,c.otmtrjir in,Order,tG perfo r " .a ta qqzlity fiuictw,na qp6mmizma f,dr th,at-countrY "he Pl-0p7a_MS33,e m, 0 Siem,ei7: is de.finmed as the,cGimputer p110. "Which.t stallekd......... A,Sie,37ver cense ow's Y u to,-use'the licem,-A'ed,Fi op-am o'n a,smigle�pezllified computer_ Fo r thieptu-pose s o f Ac me P a icket,Prog-ram-s., Sienirer Ln a,7,mtual, de...... =,d as,a vulual,mztc e, a,e. Seim,ice,,Ord ie�r'Lalllllm,e: b,�,,the. PrDgrim,&uimg a,'I mamth . .....173 �'a -%-' w -uci L PETiGd IfUlt2ple sea-vice ordier,e,,ntl,-v line itemz m,a, xe,entered.as pairt"oifzm,3. ,�d,'U, StOnlel SEE lCe,,DY'der c,q, Yciim�',nay ""J,CUs mOt emctmeal,the ho,,_-ensed,numb,er cif"Sierice i0i,,d,er L,i., ,,d, g m.,I 1,211 mon, peii tu:les'Y011 acquu-'e aadiditicna"ll Sei7vice i0rder Line"Licenses firom0rawle. 1,0"0)0 S''it e s W: is die,,fiined,as Dmie,thousan,,d.unique,mite.s azlded Ml,'-Llltl-Sfie Quo,tes cxea,ted&uimg a 12 monffi,� eriod, Site, ia,d),died.to P zue,listi;z,�ecm,�-ds��m,,theSSite C Euarac tens �s ,,w amd,the,Bi,1337,G"mx�p'V rew oi,f"a N 1"'Ill ti-,Site,Q�iciite ,A Sit.e recm:,d,is imiquel y�d,e fine�d.`bry�its F A,c c otumt anxd,:,S,et-vics, 't�,field,s. A singje S"ite i defined,by it- ;Se,37,ic.e,.4,c coimt,an,d, S I u3 llel-v,ice"',,Point.fieldsS'itiLE)that ilS,3d6e.,d to uxu�tiple multi-Sitie t", creziae,d,id,xuin,g a 1,2'.-'InD n'th pex,iod.sh.-all,be,0 n. V c 01, ted once. 2 7 e.Sovlke,v, is,diefimed a s a slot�thart lbaw, s aa chi (Or 113. Multi dule�� """'at C,'Omt," ms Of Me OF:MM. ff cares. Regau:dless P " 1 LUD of the'number a�f cores.each cc C i �1310"dule) 123,P('0 F nlUltlI p "ll,lClGllmt 1-311,'a.1111....... gle s ocket. ocell ets anw,hic h,the Proppam ::: is inst.'alle.d.amd,`,'ar Y-Lmm ng,'mmat be hzens,ed., Ea ,' ee, 'b ,Mur 6 � N1 a , - S ' osm s O030elemlri sP�rtmizSuscripo:u fbNom- nmle Hardvap,, " lt. i diefimedthe jazle slari, Pi-ograms defined be,"I'Dw) on,Liz rid,wilYzariel,', no, by or Sm: Sun!Ch-able..... and ta, rece, -e 03-acle,Premier Support four Plzopg' , z), fGa,-the"t"exmm ''pecified the vi-deiumg�doocument.., "Ch,,,-,aysle Operatimg SSystiee sen,,ices(',,13'.1nited,ta,the acle. SO],: am Solzans'Pro refer-, tothe CAzclie S, la',ffmun,z G,2111, Op*l�,1`3 tin',,7=s"Sti and the, third p zia-hr tec'1U30" y(asdefineddbelow). The 03mcle Soh Mlky C012,"""...........113, t.E,,i-d, pares technoxlo gy�'.. Orzcle nLuy Pro ',de c.ext,.11in, moiioces tM YOU M, PTID LIP`= Duct ntatio,n.. "'read.3'.1le" ffiliEZ 02,7the Stalla,ftom,details im,,comection,with such,thu,,,,,d.poa ecml T 3pamted hn alb to You eitheiundiei:'t tenns,G,,f the appee,:maenf,im-if,, ecified in,the,Pi-og I'll am ,cxune,,&a,fio4,"readmie'"files.oi-the ce"nsed"W,2 eli Llation,deb.,31s.,,und'er sepzural.,e. license,ti 3,, s eta,:: e,m ;epmm,tte te."r= and mot tm.,dier the ticvf g:reemmient licemsed, 7 DUr lEly licensed,t,in,rd afty ti LD'a. tmd`e tJ 7 our u ch se,vaxA third.pm-ty technD,101 gy"'). i7l I L 111M tD Ulse�T F L 0, ,,,g7V T va,i,-ate,tert uas are mo,t tlNicted F 7 Bu,.tie �C�lleibi' a,3-;- e'd m, a,,n,3,r waay by the apeemient. e0rac-le Solzris Programs ma, ,imcludie oz"be.&......Ari i z f,Ll i mvi,t h n itely,hicens , componi ja� �.,11 1 1 , ,eiftsassoc, naosle t.h,at,, e pa:l,afJava, SE S"E'll"). la:iva SEand,all compon iated.��wit.,3 11 t�'Scia,t "Er Phtfb mul,,Pj,-o,,du,c ts.a rLd,not,under the,agre ement. A,ccpy f the Ona cl e Bmzrv C o e. 3, :y C de.]Liicen.jel,A m-T, em .he Ja7,,,aS License,Aggeemm(ent,for::::z I Jav,a SE pl"Ittf0l"M PVDdUCtScam'be Sm Mid li 2' h �ippah 3,,�T'lu',,s sub sciiptlD n,ll Z vail, blie ml�,�for a�7 ex-th,xt�i a c,,eatiiied.by Ora cle and,listed cm t.e Hax,divzme,C orL i. L,- (HICL, a:,t YOU MUSt obtam,a subscri on_licem Bor.each,S,ptic 'e tin the.amr1iii-ei The su' scri, mi,, U, 3 in GlIr pt, tetm,.Lis,effectivie'upDin,the effi,ct3,7;ie clateo�f the s b�w, phon-mr,"din,,-ing ,tied,, 'Y 7 ier s a.,C.Ce pted,ordermg,duoc mt. 11"f"I"013y,Ord ell���wiT.-I's'll P,Eazed t1lu"ot'Lgh the Oracle,Stci then,tle,,effecti-li.date is,the dalie Yolu',-on v0u�cle_ "7a,c.,I,eP,remietS,upp,,ort.fo3,-�Ope,3 ngSysfeu,senices ide.,d m3dier-the.a plicaable technica] S 01A b ab L are.p rol, p. 't at'll j ided At.the end Of''t"ll -L ay ue YG r sublacrip6m,if a:%ii-aida, I at the .lie,timme the sei7vic e.s are-prov, ie zpecified,term."Yo,l L, ane GUI I e&ct zit, rx 31:1 then Pagge.13 of 2,_lm s .ef�tims and Ptulle 7053,1'11,8' ITS' EIG SERIAL 180233-RFP Ymir,order�s fi Set e St Z peiL y u ii� hi� lbs�i,,j,"pt3,`,cxn ci, SerViLml'urith,nat mci.th'an 4 sockalts 'h -L iptia "Or servers vnihany nmiber of 7,�,ockets_ise the subsm n,,f -it vsic al,Sto 3,e di,ned as a physical storeloc ati on,,wEnch sells ggaods ar�,enriipces thM'tlltlLZe.One,Pomt-,af-Sale system. lfza "s sttem each POS system must"be,corunted as a Store.,Ea allu.- loc I'llple PO �y then ed ki�p o z restca-e,job tto a,ta, &sk o r,ocloud tax-get. Fo r t ape,tar grpet-1,(which��mmu, be,a. sloi ph ,t cl kec a, do,num,a, dmwe(e,,g 10 10 XI m,,-LT 06)t ot-a-%llim,lal tape&-iv,e),each ico,n,fl pured.ta d3i7ii wit .t.b.1n ',he Orae.S,,l C'. il Pe m be c ot y mted', detemn-ming,the,munbex�of"liceines re�cym, ed F,ol:disk target s,each,coincuryent 3 0'b diefimme., er Ala, e mi titiliLzing,the Orazle. sternnin.. "'ri'vem, r, Bzacicx�pl disk,,pc�ol re cotmted,for de ing thE,� 'LLM Seciuze Bazkup Cl, ticl, Odide. KecG-%,ye.a,y M.,anager channel must biie c-Ountied,Far del� the nimb,ex of lizzenses req,mured ±,art`'L ieline de I telephone -*3-for a.11, ni ces-f A U.St,i.,b�scriber�: isr clefined as('a' 1171 i'llia g ni=l Ivu (b a ponable h,, m aig=g,de 72ce,it has p I I,J s comm=Catlo'llm mitia, e,e i ab, bee nacb,7;,'ate d by"Z'ou,fci and,pagguig,(c).a t-esidential&-op ar a moM eSl,,, I dei,,ic nr,ced by a ca le k M proi�,-tder:,02-(d),a, 131",e c anmcted'u�� t-y metex. Tille tontal nt-umble-3:of F�ubscri a y 3 fiMhOn Gf,SltLb,,;zn r ab4D,1.,-,,e imid.zizeach U.S. 111),GXJO inc:renlent If Y,l3r,bt m, es s,�is no,it defined�in tb, del it umaiel t_o,f"Y'ow pmas s annual re-l.,,',entLe,-31`31epot,i to the,'S"E C"�in Y'�aur aannual,rePor t,i th,e.eqlI,L`�1,73,1'I 3CCOux mg or repar 3 g',doc Ell c o o ilb fie,p 7ocket 1, en tat]on. ke:lldl, is definied,as all,the fimmeti,oml,sollill- e ,3np,memts de.:c,n,ed�in,,�'t I LU33 St,im,'Ray Device: i-defi-ined a7 ffie Sun,Rayco ng hL d,"u,t -1ii-elo ment coxnafi, zation s axe,consideared.t ree, �is deffined,an,a singlpe�icomfip uration envij-z nt Test,pro, �,cmoxn, d,de separ-ate,systemas that Ta pe,D.,ri"T @ 1- �i s defined,as ineclamin,1,de.'-6rice,,,7s to sequi t3a Lly wnt ,3,,,ead a re���.toi,e� data fl o a ,��netic'tve media. T�Tically ta, T VC, M e de yed either az a standalone tmi�s) or h,oused, used,but nat"limited,ta,data pulection,and.archi,-val, plo e not I=,itedl tD, Lmear Tape Open(LT 0)�,Digit-zal L mi.e.acr T a ple,mithm,a roboti c tzipxe hiln-ary., E ma,"rup]e s o,f"t,�,pe.d3711ii-e InClildle"', id, (Q I Q,Dip ,I A dw. ,,Tape, 'I(IDLT Ad-ti,,anced Intelhgent,Type 0AIT),Qkiartex�-llwl,C,arrtrid, ,ita U (D AT),and 8,mm,H" ic al,Sican For RN IT d3i% .clorLd,b-asad backt.ips.,Oracle,counts,each,pa rallel,-;-b,,,ea,n3,,,Gy R, 01;�, Mana g"Jim. A channel ple,as to a ta. 'i ,�zatia, � 3 in,a t,a,*,,I rarv,wherie,saoich,slat,-accepts a sm'. le,tapecat-widge.is deffined,as yrsical slot loc thi Tec,[L,nical Sup, o��rk ,P Flo r wpase.s of"the Ozdieiing,donc=xen t techni,c al 1 3,t Ico nsist s oi,f"azaluial t1l ic 21 sup A senriocile"s"Y ou may,Lave orciered foz �Lb, -ded mda�Olzm cle."s tie-chnica 1,�Lb,,ffie.Pi-ograms. lfozdered,,.,annual techn .......Isupp, I i,,�Lb U 1 1, P270-7673' limes, co -a id.m,finis.- emment, are support,policies in,effect�,�at the,tinle,the se,,37vip .,S 31 cled. Thte techmcal s upp, p pol,,,tie m gx,a ver.0racle, ,licy chaangies Will no;t resu, a mnatimia I 3e,&'lCllDn,in,the,leveli Senlices 'po pricrtided,ficap su cxrte,,,,d, drning, �e period farwhic"ll fecr, fe,311-1 technical,- p 12d,re-iii-iew the Pp poo."have b,e,e,n,,paid- "You- G-L ,pUlk", ces le,PO m, c'mi s cxayu ,...... a�clile za''t,la ............. .........PwD C le,cxy , T ecluu. 0.131 e ffnec tnie,����u, n the effective dlate o f the orderimgr&—cmument.unle s r,atimemi se,a,,ted `tTour o zda� If Your ordier,PID "m s,p la)c ed,tLn-ough the Oimcla to re.,.,the effectivie,date is the date"Y oux,aa,,-der was accep ted by,Orracl, Sn Soffinvare UIxiate,Lice nse ,se Stl on'�,,pp ac c nred,vnth"Y'amm"or'di :ul,ay,be,n,,nemred annuially an,,d,."if"Yo,u renie,.rw,S ULS'fcm�l--the same mm,aber of lic em se, fcn-ffie,same Pr'ogr ees 1"If Y w-arder 0'fm:the,fimt 1,3112d,�- co, renewal,years the i�e.for SULS,will not mcrezase,by mca-e,th,an 4�,,d` amiimr the priarye, s f i , ey , e0T ,, - , - 1 l � w i m bys fulfiHdbmAaclL, n3Pmthefa3SL'stlastmelvwllbetp , l tY , Yom,-parrot "t-12 ,fellie,far SSUL Si,far tl,.Le, vea]-will,not=,ease by mon,tlan 4^` over the PTi ees. A -vt If YOU dec tc purc-lzase teclumcal su ort withm a license,set,,You,a re recl '3� & FT �n, -ed,to pm,cha se,tem: 1,SIP' 031 P 11 ap,ELIR.to the- 333,e iiii-el,Bor-mll,lk-em.,A,7s wiflmin,that h,c ense,set'. You may dlesqp F,t a st'.Lbset.of',,"il'cll,em.111'selli,",,2,illa aCiLIM.'A�Set 02M.1v��if I .6, _P111) te'llmilnia.",J tfia:t rim"llbset of licensaes The tiechm',ic a],stppci, Bees for the remainmg be.pticed,in accoadance,iivith t� 1. ca 13 mi -d su,p I,P0 p :1 e"':s,licemae. set die,fini �3il ble��in th,e cutrent," C21 policies m effect al-the,tm,e of teamnination., Orac tlan�u ztv, a,' "milles, 7,05,3121S ITS' E'217'G Page.14,af.2.11 md FL SERIAL 180233-RFP t pan s e,,tahlual st�p n � , dt tpppd,"P' am 13.ce nzexvi'±� iLm i�mr,ve'rm Q1 O e h , ............p o a Pro p a.m., Te'llep ne-N,7,u-mbe!l,: iS 4dlefinilm-ld,M e,3C13.,=i,q,ue telephonie numberfor wHich th,e,billmg infoauatin.a is mair.mg-'ed or:id.i�pi ina"ing the, -�le, hulfdIii ca, Lolders aar;aociated with such tali e,phane nuuiblerz. Terab -te- i: �fieda materab'yt eaeD site :,toa,geapaice aed' ystaragffler ec�ua l tmim :�,les- a j, ,SB zs deasvn ' hon saaur , iesus hioii , mavbe s,:in,Tota1,A iseffid ceb"' ,US-dollar GfY 1,at pb1 L Mtealy ilalT AR V,all Leas gym.:: ou-'r Lal rep oat and,�10,r' Emin, ::s. Tna inee is de finedu as amp,layee,.c onhmac tor, ent -GfIlhell''pel-,,,S'Gn Wlio,is'bein, rec arded by the id°° it m T��r et u 7,actl'o u,,M-h i adiafi, das h rieaI"' te ra"ch, nsk2"SM.2"11,3"1t.e 1�j ba:n ptc,3 tiouerrecarddle ,a :le Enterprise Ma' ng'ez"t,o hilli A capprue,ava"ila"b'dity nCllL2�,,MEtTIC S ULe.,d MM C`:,31CU.12tM7 -ic.e le vi For exx mplille."iffihie, b ix-mg, t o f intenac6,ans,womild, relpre,,7 onie tn nsactian" 1Gig,", !,1;;" •::i c e rr C lient: isdllLzl�ll d,aa, g,.'),a�dlev.ice�in a coffee SILLOP tLat IS ull ift-plexmg or no,,�ffiwa re a TP,mo mitor o z�a web sez-va:pr"ociuct)�is i du.,t:k,a munbei mt t`b�e meal�imwedaat tbe na, le.=, g fi-Gutead �p old" '3 A INIM Ll t e ptupar s oft.e.Oracle Hl'o, ita.1 ity S,�mr psny T rms a-c tion S ennucle"7 Pio p-am. el;ric e s thzat ar',eused to,, ndprippetty"o,r re, ii c. ta an ex.tie,,mal:;avunce must"b,, zotmfed asTrama.clian,Siavice, Lients. F,m, -example,if a dig.itt,al siplagile pa,"mider, wants,to dzisplzay men-u-item,Mforin ,tin(e pnic name.,l efc-)om,a,menu'b," :-d,,beli'm" d,thecumter amd,the,m,enu'boairdl,,� 7,tem as A im-,Gir multi UPK Dex-ela er p .,,, ,illj,de,fi�,,��ne��da,sa,,n,,,idiiii,��3,&,,lal-,F�uthexriz,,ed�ry-,r which,are,innla,fled om a,ainglie,sen ple isin, p pams time T.TPjK De-lielopem may create,n wodif, sei7ver regzardless of`wlethez�tha,liml iii.1 vie,m- 11,17 L'th aLmulataur,a nd, id,in ffie'paodt-ml dociment.a.fian- lilpal 1�731xllee�11"'rapp er: is d,e fined.as)a contai tbat acts,a a stem farvideo zu-A in..,,.italled pie,31,1-nfe- "Emamples of .Video wrapper frDimats inchidle,G,XF.MIXF,".OPIA A.'', Qtuiclftime,and�L' ,le"c,,�D, I atm di e suc:13,a: a imn,, ile.telephome, PDA,or,pa gi` g de,7'"e,,that,ha:s as , ill!"O 11-lilrleless han,&7,*t: LS defined as a m6bu.le,c,,�D, ic a le. in EC icom, S,3 c es,p U'r, a se,n,-Lee pro primary functions COME UILM., and,data.- in, ra;liiided tlk I'V�Ork.0,436OW: Isdiefinned,as tllkie client,cou mter:,ficom which,the Piomuas OXILM"beingg,al :e.- edl i,-e,_ux&iiL IS ass,of vrh,,,er,e the.Pi-opgam, ms b lled. Term Des-19:nu-ni, C 1. 2,3,4 02 L iec �,e date of the,A '' -,gram,Iniense, ec,`,�� -I m�. -T s,l ml�3,4'l, Yeqg,r TeTms 3 f;yL g�a. Yia.3,, eam lalic C*,an fbeeff ra he.e e,shall te-munate. ania, G injue:::oar - specified,penod. A�t�the end af the�s- eqcified,, erizod tliie'Pro A..oraer I ±,all c,nh "P P md 18 ITS—ENG Page.15 cad SERIAL 180233-RFP licems g Rule7s for t,acle Technolom,,,-,Prog.rnmms,avuxl Grade Btujme7sz oi, r u:,j'ect to the c.ondi ti D ulav be accesse�d at Hvr cl,�11,1, '11,0C.1"' i, I l7kcli�-.11 z m"",le AI 3,e,ri 10 3�U,n the il, mcludes tl ight.t I.L.1.1.1.1.1 I.......... _[:, Pio ga, (s on an u,nli ce n-sed spare c ounprutEr im,a f ailov,e,3-en-viro it fm r u p to a tot-al,of ten,separatte,d2mys m any C.Ztlenldax. p p P, 'I diy,,,it cmiunts am7 twuidda, T'lie,��if a nodle is&mm foIr two hot on Tu e sdav and,tl -ee,hour s on,Fri year(fDY, am nghnt only a, num Ber-of unclumes,are 33172nged ina cluster andsha]tee Nun e-ch:�,k a.2-r;ary Wlie n.t h.Pe prima odle fiTals,the P31M. Olde. 0nce the 7 no, e c .:z �e. 'h,,.,e.prima,37, ,-node.�is repannecl.,Ycm must�7 tclhL bzi.c-k to the M. failonwe,2 d' cts a.,;th MUMY"n,oKd,e. Once t PrIl e et rfiailvez pn z ex)zieiednythe lo nodimus licemse . n, nlyn fii1oer dper,cksteed C' ie f-01-�'M aillten2nCe�Do-irl. i ptupcv, sacaunh tzmrw. the tem,sepia la-Then,heemsing,optionsom,13 fail over emu,o mienf. I.,ie optio ns mmu,st ma te.b F n=MIUMS are -ed the.mui�be.r oflicen-sas f'the, vnaii, Any use�'beyond the rigbt,pautedin thissection miust be heensed,-Apam-atelY In the,samelicemre miehic 3nu, ',,'be.use�,,cli foil-the production and fi,31ove,3,-mode.s"when,liCeELSIng a given,cl CDOnfillpir','ation ar, 2se(Enteiqp e Eidifto a,Stzmmaziz-d,Te,,tniugllo FW-die,' W-pose,Gufte,, g,pllysiical c0p,2''esof''backups,Yow-h,cem.-A, m Fui,-the.'Oracle'Dar IS P Effiticm.,Que) c.ludies ffi,e 3i ght,t'D,rmmi t he dzmmabaze o n,-an unhce,zu,,,ed c.cuip ut.....1,fcul-1�p tlD f0ur, not emcieelng -Yr M All r 'ha 2111,days p*r �in,,any gili-em,c.a.l dal-ye.m., The, recovel L od, YUC S remote,33:�,FTDZIMg,-Wli'07e�the,Onacle'F, pmm bm.-m7y,"filee zi,re-cry piemd,or- rumiz�ed- l7ou aare re( th,,, �al ow l i g re7striction,'z,are mot viola ted- sponsible im.,ensuning tha xt� ul I q Standard.Echihon 2 mayot I'll Tbe hicensed o�n, seni-en that lu e.�a,nmmmum,ca pacity4uf 2 N:jocken When,used lA aminium,of ane--socket,rit'lli O�r acle.Re.al Ap lic ation, Clu st,eim,Ora cle, an,�'ba ,St.arld,3 27 d FAlhon, ay oLily be,lic, ed on a m,,,. P Idition. miDtiviffistanchng, n Yom,C)imcle 13'. "1 -ax7o-, each,0r-acle',D a b,b a�ie i cm ,,se,apeement to tzue corib�,.�en:erm- Lm,aa n P3, Standard Edition 2,data lba:s m,,ay use,a uuamuimtun�� f 16 CIPU`t','hiread"11�1111 tanv time, lkThemn,us-e�dwkh,Gracle Real Applicatiom Clus ters,,eztcllh Ch,,-ac le,Da tab a,se Standard Edritnion pba,S'Li M.3xy U.,- a,M.22 of"8,CPU threa,A,s per instance al:any tiam IF Y c Y,u r Lurc.,h.a:se.Nanm d, se i-P lu.s(�.N*UP)hi,c ens e s.,,Y ii Dii u S t M,a,m, ,,,t a mm ru,3 m'um,,o f 1,0'-7`,;UPP e r e.,t-%e i r -o i m, -,e cyr pen unt 3,e,7;-,e req ealb, la, �fdl- lf`vou,,;u,e,13cen-jing t1he,Oracle 3,uju not. W pn�od hat Program-the foing aing, d, -2'embI'llv or dec ompilatio n,of da to included,in,oa. hw.,ed,by,��t M. I Mcludes a prohibith,on on,reverse,engmeenan,��aif code,data A, A., es,file fxmats or menwmy Fornmat, included,m,or, duicee d Pro by tbiaat P3:opp-,;imoYu:, of amy toolls arpriDdIU." t"Emllt harve, ee.n,,I eldl frD M thlE i,,e,,erse e,"'ap",neel-I mgm,0,f that'll P311-0 PMM,03:thcv se clata fo 2 bla:Exad,aatza Dzxf bwse,In.-Men y0lllybe-me,dom ci,zadah Databa,.:7, -atabase,M'Exadatza Multitemint,may only,"be wAdd,om, achines We,bLID�llc S,,`e tamdal-,di Editmon doems no'timpc ide Wpib Lop C.S, eiver C �.tezing. maxam mi of'2�aaclket s �,�,Iu�.t u� .,. � t��ur��� l,t� u� u��� � �u��.,���1 �.�� ]� � ;Y ®��� ��l ��t� t .�The darta,-,zim,ces foi-BI Sen:er andl B"I"Pub"......'hEil',- 1 ted t,a ilie included C',aoc 1e,S t-a n-dard Edition,Clue,,one,o their dat ab-aase a-d XILS. You.uny use 0 e Wa,2 11(yuse,Builder Goire ET'L to�m.U,dial',lian,d,any file,sotuv-es such, fs C'S"j.an =a,,nv nl,13:6ber Init YA must-Luse-olljlll,;�the.in-cluded,Oracle Stan ,''Al Edition 0nem,as the tar-f- et databl-3,se. b r ms a,St3nid2l"Dne IE,l to, 'I. 'The Info'rmuntic a PowuC`Ienier and'Powez nnect A'dz�p"t,ers mm,,,ay no,t e us�ed;,on,a-,;tanda,'' e ba,snom:1 .1 , TL 61 vided,the,tm- et(s) oxie: (i' the, ln,fbrum rica"PowerCe,n'teran,d'po""Niiiiiiii', TC,omm,ejL7't",,A,dia,,pte,i-s=y'be used,with,mwyda..........ha��a pm g E'nfez-pt Pei. 2.L Znlce Man,zigement,Aplpl'k,.t3i.10M),Intelli;gence,mp' icallons Prol ce,c b Oracle Bt h,t ie Ch-ac le,Business Intelligence Extended Edition Pri, (J i)"d1lE,`Lm,de,3,1 migplatfonn-sol -mm gen S"tandlard EidifiDn,'One Or as., C,31,3telld,CGUIPonent"s Dfthosa' mess applicatlmf lropm ms run or(li a Stapngg daf,ib ase,For a wj;�o f"ffie fam g7,zi ng., In Power-Center,and'Pown oxmect Adaptem,maay "Lllo „I til,",le.d whexe t"he,Oracle fbiU1,311 Bminess Intelhgence, Pro'p-zim's(excluding HIlyper,ion,Emtexpri,7,�e P`e-:rFbnm3.a,nc-,,,e lifan.-m ent,Ap licatizins) are the P source and mom,70rack, `iu-ine.-2s Intellig ic-:atlom El't'u S, pence,a-,Pli "Proggrzam ai:e-fliel,',tally,g) "P et, 70iidedl,t' t��u S do no,t�u se InSot "PowerCe&Lmi-and Pi, to,b-an.72fa3m,the zlzata,. I"'E 4Ld"l;,"anced amdl- "I of.Or.With respEICt tD,t J'al-.2 S"'i," mv;a SE"s lite You Mal,�V n0t Cleate,modif.v,or chia- the,'be13 all'iffia,3-me,Youx sen to cxeate, modify, w,"change tb,e,beh-anor of mmter fazes,lu 03'r a re mm any-way mys wo W W WN MP, cle,7"GGY MY'1733-1-Zill0m,Of''thel,afGI-ein3enhGned,naming con-Fiention.-. 'T" instl',3'.......LL ation and, identified as 311171-3 NVII ;M, 011' G"3 J,I m ,-Lt. thDSe lauto-:up da t, processes f6i--tb,eA,,,. Propams t3mmsmit,,a amnount of"data to Onlicle (or ft2- "Ice,pr"m,,311 J abot .70ces S,to,help ���u �y��lll�� and q limiz e.them. Oracl t e-does no asz&ziate the data withper mnall id ble P D n2k )'a It mim on. Y oucan finid,more in.fammation about"the'.data,Oracle.collects A,,dd,itio, p ...............................................................................................................................c 0 na",c: atra ..............!:....................................................... "milleii, 7,05,31,18 ITS' E'217G Page.16,Cff mas md FL "j- SERIAL 180233-RFP 7 e rat I �.7 G acle,A ame mue,limit,�'ed�-i Pro Lgams. 'Thiese.,linuit d,,irse Perapr a n thaxt,coutalm,"f,',r,0ra ,pplkations �u3 the Propam,�n P ,a y 0,nlybe-m.:jeai,mith, eh p b le Or acle api,,plic at,",110 n,"Pro graml�-that cantain,the Solloys,', ng,p riefixe.s in,th e,P3,o pam,nauuR 0�,, cle 'IC �a-,acliel F Ae Kmowliecli lie,Nlediz 0 -Lun 'cier, -e a., Oracle F-. ian, �a�aacle C11" le,Dcoc al ,mdec a Orac ig 01 �ich�a e!s* Oracle,F'11' ancizal F enrices*,.C)racli I I Emt�erpi le T=,fto,n,*,,Oracle, Oracle Uftliti �U3 krgus,Oracle,Legal,,,Oracle I'miurance.Oracle ma-iiii-exa,cah-a cc lantas.,�a,,,mcle Hie'aitheare4l,Orazlie Healt:h,Scienwil Oralcle..�. 11,3,AC.1e Sp,iblit.V Oracle XB Ri.,and,CJi,,,az-1e Rel zate- F ar tho se p re.fixes de sigmated with,a not,211 � I s'with,,that please prefiam are, igible,for imilei iiviffi the, "6or Ch-aclie"Applications" 1,1]xuted use Pfogj:am........... ar a "List Ginf exclulded, P 2=, E review,the. "Licatiom Liceming Table,, wimch,naaybe acces ed ""D 11"i trai:trs- Nomath., ding nyrti ing above..Oracle -,'iness,Int"e i 'or a,-.11cle,Ap licatilons mzay only be��t d mry 'eligible"Orac Le 111,gence Suite E%,dended Ez itilGin S P e xent WN asa prefix�in,,ffi.eProgry a that-an P11I C athl=Pr op, that com"tain, "(1:,azle,FLLcpn,H= "C', pita 1,'M=g m the Or-acle Fmioan,2" Clapital, the,cyniv, Propams ccmfigquu��d to,Lam the,clatab ase,�im tance f f Ch7azlie Btm,iness Inte "ence. Simitie Foundatian Edition, use ffw-Ch�,a,c!lle A, lic ati,oms,, a my also, be, , ......th tL raclee, O "pp, "m al-ft tmiom ',,ffifiDn,anci Oracle geme, Edition,",Oraicle C'u"StOmer Data 2#,Ill,",,arL-i,fre Lill Lm,,,,,,& L i, F' E yy .......... PrOff,ram �a�.,-a hion, J 7"a"ACIe"Ap�licafions umy a iso acle"Busmess Inte.11gence Surte F,Guundatiom,Editi mg -op-a"m 4 it.the, clie, F-mian Applications are the inlydata. source, Orrazle, Sales be used m th,the, follow 1:P1111,31,11ided ffi; I Analytics,FusiGn,Edition; Or, 'le.PmutiEr,,Anal� zcs,"'Fusion Eidition'.Omcle,Sitp, V Ch, Order M 31,37.6 C.s, qP1.1 ain f �ur -i IMIL. knal, z -F. n HE chtim"T CJrraclie,H' n,Reso=es Anml�klmcs,,,F�t 6, .Amalyuics.RILl"On,Eldition,and,Gra. Pj,,-pje,ct.ALna lvh,, ,c s., Awy use.of"I ted vu,;e Pro pm,��, s c.antauning,'far Or acle,App He.atio,ns' pp workflow Chrazlie.3. Prcwcess marnagger Opthic. foy,Ch,-,aclie,A licat,iGIIS MMY be,used to emable b,w.;ine ss rDC.e--a s P neraco - smmiiii 7-&3 C k- S flowz gieait tim iial elipl) le AI 3fiWfiiia = libl l ms e and,ij other" G117 t1131-d pat ap I the e"'lip Ib: plicatians mue,allowedlaas"Ion ,s theyare ej3,a'b,ie�d,,�"linih,a,t��edu,,i,tun ices invGked'firL C.h,-,azle Busimss Ida, ed-m B,.'P,,E,L -afreaEowed aslb4g as at lea cl.of t:ha,ser;,," am her A (,-ia i z adapter iw,Id, mit"hin,the.Bu.-smeMS PrDcess acces,an, limble, cle,Application eit] ,i W ,,Sen,ces)m, 17'm Chaz�le Bm, e'-s-s"lmte.'Ihgence S-Lute,',Foum,,,dil,,tiim3,,,, "'on,fGa-Oracle ,4p.,,6E,,at30nS M3V be used only,to p erfo Il qw,37y',rep-Gai-bing an a iamdaana]�7,is, zagainst a b-aansa c.fio, n diatab a se,,�- data,wa, Eomne or an, base OLAP cube, the tr� dion,diat baise,is an, on e � 10 f"an elipblie Grazzlie,App hica,fio ns llhg�ble,Omcle Applications tx",-Lansacti ,dlatabase�i ts-,e l..........�� r an. a extra, ,.,in,in, hlie n wro cm-i ,,�p.ut, 'b iat eh ,ble, without i:epol qg�zu analvais azcra:,=�a tram.sattim,diatal ase that is��L -Lt,n,III gi a, c-:1IeAP' 13,Catlons requires a,fiah ttsiie, m�e ofCh-acle Bussmi.ess, Surte Ilr F'oi -v on Edution)''' VDj,"(ii)thieda,ta vrarehouse isa, Ch aclie., licza,lon da,ta waarehouse,"urith,anymstamm tions necessary,to reflect customizzatiom ma,de�in,,the ooms,. md ries ct,e,d oniv t'D the "A,�pp"II'Lic��a,,:ti,,G,,13.S solu C.er; (quil Ye."PDAMgand,anfal: ap itrions,to'the, xtamra re "use&aum,ft0M somce systems not suppilarted,by the.p�rie- yats a 'zimstextie L 'h zan,Xl or(iii) de Intelligence Suite Fumdation,Ef dit" dimensions oifeact, Essbase OLAP Cube,al-e-,�cl fipom,elipible,0 cle All pLcations. P Ch:,azle W'eb lo, iomcs, may be used only as an, bedided nmtimie fore.]iggible Orax,,,Ie,Alpvp,],,'.."Lc:,,,a,,tL,.C�ns o,r,L pc Si te far Oi:,azlie Applicab 1 10 C.to depil customLmtioas to an ellipble. Chm-al AppHocatiom- The, 71"leb 'gic 10bal dataasomr'ce or uine of tie W'ebL p maust b,,e confi,pu-ed ti acces,,�s the,schema af ate,IaLgib Oracle Ap 13C3bLDn,. P Da,aa ep-a tior'EE'fn tei�pr i se'Eduitim r- ,foOra., eA hicahoms may only''be u secl,wil 3 the 0�ac t Int lie- Li t t p ed daa PIP ude.,t examp, cp,�f u ses fhat are nat mufted-itic],cumtomiza'ti0n,Of"the su '7 all I le s,pplied jD'bsi,.:,a]1 ad- Foz��'the, e G�f dGu,b T 'pe3 711 but ,e ap lic ti 1Lintiea,tD,71"the,'66,11 crix-ing,": a,d, g new,j obis that suppoul d,iffex mt, p ,,,a 11, ne,,,,"w,schealas,or,p�eiiiriotulv um-sup, wled, P appli c a tian modul,es. l0r,acliie S 0 A Suite.ficHr O�r a cle.A, ................cations maybe used on17,jr to,snable-�3tegrat1oomu,busihess piocesses,,workflow,interactions h&13 lications and athEr nGn,7 and.appra-u-als mitlum,e p,...........bl e, W"arl-fl'owmteractlDns be-hveen eligible A pp" ehpfible Oi-acle Ap ions ,Y thad, �,arty applic a tio n�s are -allowed as lang, as th ey fue eit", H-mit'lated 02''tm n-inat-ekd,mnith,m, pLic-ati F iiiehpible0t clieAl,�' hIcza",11 Usage Of SO.A.'eamp,osifies(mcluching but nOt limited to Rudie7,M111"11111111�, "atar-11 �7 B"PE"I'L pp, 3 SLT tr'am,,6cx=,, m ,s atleast anie-ctf the�- ,vices�ei7 pra,ce,,sses,Sp-Ling ccymp h ils,allawed' am,"lom amp 7 ices r Mvoked firom,withine accessesan,i�dgible-Orazle Ap; icin either nzitively(via,'Wel adiapte 7,lic ah )DIS ,,33,, att.0f, t]3,-tt,",i,,S,e,i't,h,,,,e-r3.:iait,3.�te, ,, t,��e,,i��u,,,un.�ite,,d,,, hinehi, kkpplic s. ice Bus u pble Ch,"acle.'L plic plic,plic plicL n b ra it, ar nativ ely(via Web,GSB) Us,a,p, is,�3 Nved,as long, as each,siaiiiii'ce de. amehpalie G ac-le A cation,ei P1 ppli seniiices)or,%iii I,a TI 0113ACIIE We ntiea,,"Potrt,211, For aracle Apphications mavbe. maed imly to, sm-fice. iiieligiblie, Chacle (s) aind,cuistom h b U fillo a,ppik3t31,011, �",eli b,'e a,, I mg,, tiumi-pzu-ty xp,Plications. lincituhng otier a. lica",io, m gi,I ppli cati="). S u T,fl;.,pc Ch azlie.i,-ii -uLres a"I'licemse,fl C)riaclie"WebC"ienter Pmlal- multiple elip,ble a-,Plications ma,y be,stu,-fiaced in a single 1,3 i nstance A PF-Giiiiiiiiiiii ffiat a,We"K,,enter Portal foi:Oracle Ap dications Licen-ae.exist's Sar each eliggibile a,P1,P hiCatiD n Sm-� c ed, le poi,tal We'',,,enter Parta.,I Sor Gt aaiclie Ap h maybe used to :Mte.P,"'3t1E1,th ,V,',331730US 'AT, lyCet S., gs,mmd,p.cati, e e' �itier setnices e g.., mukis, cddi ussi ons, mto an application,CiDntemt.11 zas well za,, ta, bui ld aut customa vrark,Eows and mc4ificatians berwree n,the �e'&"Pblllp-� 'bCe,nt,er,Porta,,I,c,omp�em,,en,�t-,- The coate,,nt Lzu,na,enient fm ,,.u-es,aFfl3e Chraaocle WiebCenfer Pbatal,fbr�1101 c-,,Iie plicabou md IaTe' iah tim Lill -C T"" E21`G cause-Defuu. , s md R, Ies,-7,)5,3121,8` 1"j-11N7 Pagge.117of I] SERIAL 180233-RFP io n,, "died i'S ,vopmam maay be used tostore,and mama ge-documients,cre.-md outside,of"th.e. 1 hC allOU mt p( ��t.at. Id,O,C lents are.vehted to thel e1ipible applicatiom,ar to the apph'icatz'on.Context. p a ged A 'e r,OT LL 'be,��t ed to,,ccrea te a una p,.n,,,,g se preP C)rac I N,TebCentar,Ima ms f acle.,"pplicat'3''O,m May nd,nw. ,di,fv -ches to M,Odif�y� '9113 ®^ 0 az prie- prie xtmii r C,11 pp"Li,ic m,d,cwcx ,,nt tv m md,to cre.are. mind UlDd,.ify inpu 333 t ,4 ,�VPlin,7,S tO 11113fMg,a p1iC21IOns- Oracle entier ypes, P s 3 1.nL19=91", d.Oracle Ap.p.1"i"Cati am may,als,o be-used ro�,,in-1;;G]ke ixe'b serk-me �pplicc.aticm,pro,Lw,,t ming interfaces 1) fro n Chazle.Ap, 2, a`3 her Ima fdr Ora cle,Apphe ati,,Gms,"im r-equi.red to,define d-o4-z,,,,mnaent. P-1 ticin wwkfiows- A hicerLse for''Wieb,Cent, 1� h,p�e.sfm"Ahe ..agexuen,,t�of"images,mmulielated to a pye,-�''..111�,Pc, , Apic.-L i.nfeggm, ,de,7,;' q % �M 1W1`01f[ -, � P3 e a plai= raafi to e11, P'C% lan,d to invoke Al.",s fro,m,cltmt O"m I.Tro''rk,flow's ar custo m applic abon,'rote gra,fiom-,. 'led Cha,cle Identitv zzu cce, 11,=,gem ie&, Suite.P"Im for Oracle A,,p latz ,Lmy be-u-se'd D n1v to filarm"11111,111111 IL Ciat ,,actions'Sor Plic Per time] aft�ID f,and,with�ml, eliip,bil e 0 racle A Lic-afioln.s. The I� � ®�pm,n3.s ma� "be usied,to do,the faLlowing PP dielete.,maffir, ,and=iage'user iden' ",es and,rG1e,,,,s m, Ap Ade we access ma and,single,sigj37(2), rol:3 �';L m"31,11 P 0 n,into i g�b le Olracle,.A� lica t ii,cm."S-("'13')pruvidie da(ta,sto rage-Gur virhm.h.zalion,to data stora gre,(of,w,'er ees aai2d,irA-rl ident3tv, h es for el,igible 03--m-,le Applicxtmmu;��� 4)pro-li Sederatekdt smigle clm,md aut-GrLpatiom,poalici el,.ati 60n,02 13 11 sig�m,-on,t ue^i,giblie OTacle AP, m Ch7aclie C"Joherence,Emtexpli:�e 'bon,,for C),rztclie A licati'ollmr mayii be,used,within the .....me.Jaiim Vial,Mach the PP ehle Ormicle Ap ant's. P C)r acliGLdeGmte6r03clAYK atiom aaan4 "bt yd, h0j-aclesu ,pl epti,,on. s,. ofhe Ch�aclie su ed,imtiei ',,o bs ��is L amed�if necessitated`b'y"(i) m f� e gran m jo IS G. 71.e, ':PULUT)E� ;3p' GIT Of"the, tal'r'g,t PIP11 Pli (d)for performiance, G,�f the Orac], didenG,zitte For Oracle Apphicah',om maiy, n,ot�,beusdd, at tc - al t dolerChm le ph c atiff tma li-cx( ti ow,for anly tq*-G;f data. rep licat3ion fosa ® Fl 101"the. adchhmg new'reGlIPCe. uxluxdie.but.are,not,�Iun,.ited t�G.the fo11c;vv1ngr1-11 r ati,mi,data,to'inD n,-Olrzicle asses(i�icluchng N1 Sw y or t2rget schem,,i s,1,aaldm, g,mis uppoorted app lic.atlD MOdules to,smuu-ceor tar t schemas,supT,orring-liather,re, liicafi,�D n,tDpo1D,7,ie.s g P acre- le. l,cacti:'ve,or� la,ddingz f t w g,no �s � hed',by P 'he. H om es a.I, CeIM,e, fDT t'be. H" hgr Plm ipra.1 imcludes,a I I 11C The �eme for t yp*r.LlDn P12"InIm"Ll yp Fimancial,Reporhng, ama,H.Yjp��,,ETLDM,VITeb Anal,7,i,:,s Pi-o 333S. Such iledd i Ikense,meam s that the Oracle E s sba,siie Plus, Hypeti,an,Fnuanci,a],R,ep,mfimg, am�d'Hypeh,on eh Ama iL Plmv!"'�F.3315 MIMmly''be -me d ton aocc,:elss dlaattzi fifi�o m,'t h.e, H.)T*17 I LOM "PliLin—ning'Plus"PrGa ram. Thie ra,Oc]e Data tegrato,h3r r fo 01 cle i, me s Intelligence. Pvo,,pm-a,m, y m.a `b�e.u se 1 dto 0,a da ta fro,m, 'g, zwi�d.ab,som-ce'' �,c pi -iill;ided,that the'target data lb-ase,im,the Hy yp, Kammin,gr Plus Program., Spe-cifically., e Oimcle,Essbase Plim i. eiio'n an, P lus Pircv,,p-mm ax. , .he"in data,m-A- d'bv flue,H',,mul.ocamnot be used to bil'', yp Plamnm Ld t -ba, ''am" at.be-used. Aggrim--gate StDrage G�f theOrmle.'Essba, "Ph 'Ofr m.l nG lip Thelicemse fb r the Hy em -ri ram�includes ahm.ited't -etmefor the Oracle Es-'ba:ae Profitabihry a,,n,,,d Climt,'Ma ent-P ise lic "Pluz 7G H11) On, H'Y1T*3-3,on 11,1eb, 1,malynis and.,O�r D,atm hitep,-'atlor for,Bims,,imers Int lhgience Pro,Mmmn,. 'Ile.h Imited u license me.ms that the zxcle,Es s se"P lusT -Eng',H11 -iom Web Analvz,is xind,l0rac le sil Hv,,eriom-F anc i,a,l F"Repot D�afa hite FIDIF ainess In I tell g 'E.� ,S M3:V Mly ble:U ed to a e ss data,ft-om,t"I"ie,Hy ri"On,P,0 fita,bi.13"t"',and C,b st.,p,�-xtor f 73111. ' -, i ence'PPD,jg pe. 'b t�P mm. d, to cre.xte E ba., c he,,,s thaet,d, not zznta�im, �. aerw eat ;aSpec mt euse U, 'G dlata t ed by t/.h,,e Hypericm, and ',ost Ifamagememt,,"Prop ma.'nd ie Ag egate compione-mt of the, 'b -d Ch-acle Essbase Plus PTO PMM,U13y''inOt e.` If Yo u,Ipp ux,c h^a s e, mnedl U s er P lus, H c e� ��,-es, fo,rh',e, b,e1,:ov%-, Youl mi- t maillm,taill"n "'.-F 'Natmed,Users"Plus per Processor: a te,2 ditiom, Orzicle.Dxtl�bi.aye 7 so I.Dapt abaze Entez se Editi,,Gmi, "411 T ie Ten hi-Memw -Litta,base, Enterprise Edi",on, 411, ,C ODAS YL I1, S §11, "Diat tieirpmse,Editiman, GG"I dell-nG.,liate, GGIdem,G a fm Orl Dab'base G10111dim ate,for Ni Iasi.n.fi-ame. "swGG d G11ate"v'erldat,a lml GG elnGate f i.` eradi to Repp hon,S,en-ices 01111, �'Ldie:nGake for'Bi Dz 61111, IdemnGate,Fox.mdation Siiitm Dat'a,'Inte.gTiaafGa-Entierphse,Editicm fail:Onmcle-Ap ations Plic T md Pa�7-e.18,cd 7 SERIAL 180233-RFP Go"I de]IG.,,-ate, iu � , � fall, pvp a Foim. ,dalion,f�mr 0racle,A h,c�,,at, ,s �ou,mt.].st 3 1, ,1 "e"d "se"r7 �us pez�IfYoul -,ase N-,amned,117ser Progrmms li,A�,iedbelotxj Y' m"Allin'taln O'Nii'm IU pi. ,c h Processor: "J'a"VI"a S�E le 7,krebL,GE3",C Edition "aw Web Lopic S Ent/et-paiise Edition Imill %WebLo,gic Suite �111 lkreb'Tijo "sw C 6ELF-3."e�nCe S,tandal-d, hitto n,l0ne Cohea-enye.Ent se tion, fall, Flo even Gid Edition Toiplim�and,Ap dication D 7elolpmiezA Framewmik, G",1,assFi.sh,,Servei: hl�te.Z M-4.AP-,P1iCa6D,n.Siretill S'143n, EF 11 tL M Et h I?`," e E&tium,�*,mtermt Appplic a tiDn,Sli,et-Iiii-el""Etalt"EM"P AP I Gzteway R P L Pi"cocessi,N1f,uU:Lk'ge1-37, E WebLo C.Int il,30,n Se=e Re. "sw El,'nte-rp rise,'R-eposifory FoLms,and Reports, Nian"a ged File,Transf�T Ttuxe.,&D 11E®end sing SOS S tute,for Nan an Ora cle mi ddlewaL 1. fidiidlieivvm,�e,"U"m fied,'B usines is Process. '�-T`1 0racl. Business"Proicess Mana, ie.n't,Sitand rd E4E,tioim gem 113 fall, 0racle"El-Bus, ie s.:Su.ite Ad,-Ztj:Ft.e1- ,Itepaafiom,Adapto,:for,S h1ite,','Z,tr,`3,tion,Ad.aplier for JD E,&mmL Wod" Adalpteir fm:Siebel Cloudi Adapten ,B2B,:for R,G,,r- rtalllTet B2,B,Sor ED111 fall, He iltkcarie Adza,prer B.2B,kxr��'Nlf"L W, "sw Web,C nter Suite,Plus WebC ellter P ortal WiebC emter,Cont WgebC'emte-z��sities Web,C,'4,n,tex WS')'i,' S atelhfte�S eln;,er %k`emb,C,`enfe,i Mi"VellS,31 Content.Mana ge, isn xx '%XTebC`e, f, "I'mnaging "sw TiVeb'C",11, ,"''I FOLM11121 Re.,cGfn1t3i0:M imij Web, miez"EEnto.- priseC,RpItmIlie� fall, "W C"I"el-n,,te,r'',Di.,,,13:ib,u'te.,d Calphure T le, Ce, ter Re 333 iieb,C'Aenter�Sites "Enteapri se, S enrices }mote. Page. "'tiles ®, S' E'217G mid FL — SERIAL 180233-RFP l J Go, mc e Belts entz Access,111damagemmient,,,"6 uite, III nifitlem ents,Seni-ez "41w 7 If e 17%,"e, ,,,e.,c u*M' du le ......tleMents S 1 1,S ,L '0 lr 11,1111EM � "ve,Enter pT ire Col l,'.bW3,t3,0U'S lIE-317ET a *T111hie, �7 se PlNi ="donO ffiProgr= smsalelo Pirloc �so333ne, lliFor a U33Xi,MlUn,,0,,',f 01,, user"pe-37 Progjam., lieifD11,PIU'Chase Na ed UP Plu-hc*n-es fbr tle,I,03,,,acle D-at baase Persona Edition P ml,�,a ��v hzave,a,maxam-,ran, 2' 1110" am� �:au may latib,ase Df one NN`-,unieLl'U- per c lie gra 'u L a-li a T Phis' For the Btisine,,7s,,Intelli, tamd.ard,EiditiOn,,Onie"I,,"I'll llf''Y'Glu purclmse Named �L :1334 P'll S Y"o nay G3:17�,I ha S'er P, :em.ses- be-37 Of filit-Y"I M3XiMl,,Ul3 n-Lum, Offift_ hc W-uncir ulach mav'be,a,0zyc-*,,,sS,ed, 'he.Teclmo'a'You are,re.sponsib l,e,fog�emtuiin, pp liance with t 'I pr Ak,�zsociate.,,d Pi'oggam�1�ljz, f"lab lem ,9 LaAcensitug,R:ules fa�r # Yau mu responsible fi,- emnsimm"'ZT, CVm ce, vnith the applicat3iOm.lwjamm, --�mg,� YLIWiq*sithes az specifi ed,in,the, Apphcatmom, Licensing Table,,which nuty be acce', ...... Efxewsimg.Rxder,fa�r lie The Ch-a,c-liim=ATG W"e'b Inte 1'.]3 Progrann a n d,,,,' 0'32,C1eATG,Web ltelli,enci ,g i ry„I, ] w �]I, y 1, I N C., Muitheit him-, oracleAT C'NkTeib C onmerce. ra ram;, i thi rac]e, ATG Wiieb Knowledge, Ya alzi�jr.,II wev-,er,e". d,Your plat"a Lno,<iel"tG cludie,odher inf0lM3,afiD,n providled, 3 -the,aAditio,nal,infoa-mation,supplemenn M.f,"63,mm ,';",0 U,'iS 31 Ay fi "I . �,,L -e Pro Or im,the -Ay al".utded�in��t e 0r,c:le,,,,ATG,Web-Cam ne,rc glr=z 3 tl-,azlie ATIG Kncwlea gel"VI amagga-Propam., The,C ND,i 5111 C,GMUMIAT Btmdle is inc-luded , tle,, IGra A AT,G Web Commerce Business intelligemeell Pro,,pxama, ,,.and is C('�Ii cian CO3Mpl'3lf,A,' �Cl o ft,'a iD,ne,(1)repcaling emgme,For amo,nyma,r ae SiLtmg of�nO, MUllle�th,331 t"00 'Gice""'Sars-.11nd faur(4) P tD talcii(b" mil"' sit ed an,.Gnymmaus repI-%,'3`,elVe3',se,at one,(11)"N,'amed BI Weby seat I vcem, and, Dim e� 'm (1)Named,B I"Prof"i ama'] l Authcn.-1 Seat hicen.,,� Any,additlOi ,1,-�;,e at��Ilk-e nse.s must beli liciemsezi sep an-dely'b,v ptu:cha sa-a f Arat'Dil,'sea Axem,e s at an,a.d."r"' mal c o,,t and are,natincluded mi-any lientexprise--wi die o r I10j,"a,cle ATG'IAT,ebl, B11"AAldm=—i-,-ral'Dil,'sea S ,Iax lice me. Lixeusi,,ng R:Lalers f r DIVAL Pragrains, 17,3 'Oracle DIVA PDD�franlS('01 :le be Y'outu."lken!:de fm the. fullaw ''PrDf ,,313.S:Falloi,-er.: Su' fect�to,ffie.C011dAiMs ffiat folly 'elow, DIVA.rcluav Manager, Oncle" DFJ'Aincluix. viA Connectivity,Cjt,�:tcle. Apphcation Filtan',ja,g, Onmele, Dn'Arciurve Storage Plan M' Impi and,Orziclie DIVArchi-viia All, ,o=-,atic Data Mlip-ation' includ.,es thelii,ght, ,a Exp tO 3MthelceadPim ' on icien dp,33-e cramp ina,fai k,;,'ex, For up,t,G a total,'of"ten,aepmuate,days in aI.y yeax(for eM3, le.' If`a,hilo-va-n,o,diie is donim Sor two h,,Giu an Tue,niday�,, d ffiree how,"s 110M,Fridav,itca"tmt,sas h fiedi�k c he,0 F tape,Librwy,3' ,hi v,, vi o da yn). Thieab,oe rigfit,anly, ies wh ie n,-a,numbex-o f maz,hine.s are c c olmated to,�'t ,.e the ma c .n,es ZRyle.not a clu-ter ned e,n7;,uo=,. ,,e, ",amd,the machalic- share a d,,3,.-A-mmr-aym-to libr-at-Y %,Tk,,Thent prmlal-y naclie fails,T the,fai.lo-Iii, n,Gzle-azts as the 0 1 de is repailed,,, St,S h back to the, 7�� a T prim,ry�CL,I noca*,,,the UO Y"011 12M.— tc. nocle Once,,the f-ilo"we,P1 ,t, a ce,p unam ena i. a pse,s caunts towarl thn, tei penod,hzas,emceeduiai en dal,E. ffie failover node n=t'be.licensed.., Dowmtmne, Sar�L L A e i an' n li,s tion must be.,licetned selpv;am,-ately., y"'usebey,and,,th zig lit gr ted,i tu ;,ec Licenslal.g R:tfles few The,Famdatio f6undalion, Y"Ou understamd and z",......knolTv"ledge,thatmmy 01-3 IST the terms-A -iiiielp e fi velopiment.fuLmiclation en% unmemt:,fto I 7axe Pro am-die, with th I m,cti)onality o f"the de llt S ject t ",s ior dza,,L'ag lan,d condit,",m a,,f tllu,-,S a,crx eemant". 'Yo u,,wiH,diie�fa fan and. ag-aim't any,claims by third.p"I e,s w,, lizi, ,,, h ng the (incluch' ,,- -rt:hGuzr liantation. reano-mable legal fiees' arismguat of any c-om puter,Pri7 qgpmms geniented by by Y, u'I W T, "PN I IX,", THAT TIE,DIE 1 011 devel, taoils inii Luded in,the Pra,pmms- 0 RACLE DIS CL Aa.l S 'To' 10,i S DITCLUDED, D�" THEE, PR, CTRANIS WILL GENER.ATE PRAGGERAM'Sillill, THE S " IONS, DE-S=D BY" Y0U7 OR,, THAT SU7CH' GENERATED CO 'UTIER,CT=,STICS OR. P IFICAT C R-OIGRJk.MS WILL BE ERRDRFREFE. md Fuiles,-7.0,53 121,8 lT'Sl'-E'N7,,,'G Page 213-111,111caff SERIAL 180233-RFP *C11`ce,u7'u,g Rxile�fou,Or -B u,,.,i,s3',33oESS I t .A, Pi,b,e adi.,ised that only a Subset of"the I -oducts inchided on,a,.n,,Applicitzi,om NN"LS' Sxt ent Nfe6ldhi.a,Pw'k,Im-kne 1 33 p,� 9p. bm,atl=,on,-%vhich, roducts luai,,:e,beem t"rans"11131, f�d e- 12-omiexs.lol Oz,�,acles'ltippo,31 h.a,s�inf or Jlatie. ....... FGu �0111,1&d cu, S Y p new, or-umsu zted C'ustomew',ra, Lease cont'aact'1oiu),!,0,3,,,az:CIOL'�Rc�..E C 1111"', IE a �COU&rt-e,,d lanpu ge,s(Lk F o,3 P Nf,l, T For flu,s 3`33.fol,2"on. The,o' Hu"b B,2B,i:.,;onl va,ilab'le,-umth thie,S"',ieb,e,,],,,C,,'�ull";-ktl"-omle'll't,U'miviersal Ma Stu CouLponlent"of the,C',ill illumer Hub B'1.2�.1'1111B P370 The,uption le,Hub B2B"is vvi,,ffi flie Sieb,e],Cu,sto m-ex"U v i I MwAie,3171 component, f the Cuslomei,- H,uib,B23 nd, coulp'Onleml f the,C`I`L�"tlomer H b The oPtio,n'Nif ar i a' e. B,23 F�]�ogam- "B'23 is,mr2y the'. thileCt tomerHu I b,B"23 The,opticin,SaIes U Pro,�,prnim T. u �F fh uier Hii'b B2,B, Thep,ption Servic*'Hub",, "i,s,om�y the Sileb�e.]Ctu Ljjej- 7 iv "Sal Master,c-,jomt ent.o, ie Cuuitm R rm VIO'g,,m 12' Wi, 3, e.1 Eu. 1,11 The Hub B,2, s unly ble thi the S eb ' Cinto, U` -ea-S,31 Nila,st component,�of the Customer Hub B1.21'11C'�Pi am., e iVmomentoflhe Custome,7 3, u Gr2:y znmilable mrit"11 the "U ".1 Nil r em 3 The,oiptlon'Field, B21,1, 1, 3, 7 Propnam- ab"I wi ffie�&ebelCi tomer nl-,i e,C'1.VAQn3 U,'B' C n,I vm I th b The,q nNilaarketing,Hub,' 2 ,,�u ou- 1, le� �t�h U" v er H p1tion ",,DM nent,o�f Custome'r U,"mi-venia,"The�option,ptrnii,,azy Mxna gement.Policy"Hu B2',C is zv;,ai1ab,1,e miffi,ffie� blell INIIIA,ETC Rol -L -;,a the C.U.StO Ulez�Hfb B,2 C"Prop, :m IS I 1ab l,e wi'n, .,,,e.S i4belCusto,meT er I M'a,, ucmm nentof`tklie Customner Hub Bi,2C The olphon Sales,H-,u.,b Bi C C3'331'-Y-a-lill"133"d i%lll Sa, P gram rog, ':ie'be.]Cur i i,x Master icjomponent cSthileCurstomer Hii, B,2C.' Lice wlmig RuIler,for Ome'lle Crui,se,.A� fG, ,pl"icton ThOleHl i , 1 C1Idrp ye uml03 u�cleH1161-11pit 'rCi,luse NewvGn i: 11owed%,,,iza tbile0racle llep,03-t 01-C-U.St9M,11zt6on.s cl��71udie�,dl re.1pG13tS,,33,�e,za,3.11, id- I I Hwy Interface, Pro�MM` data mtegration, ex' I cts andloz�. 11s- You nmy nut� add iuntippo3tied,a:'p,pli c ali�ons too th.;e e. mmenf:;creioite,d wkh,to P"'Yopmn. Yu ax�e owed to hams,t d z- DUIV fl-om the Orzazle Hospit."i Lry Pilu sh ' , n. 011 a' oLotany tda,2thlmts. Lice, s.iing Rx,,Ae�fo�t,Omete H"osmi,t.,,ub.tv Food n� App-lica-tion Im o gy cpun The,Ot)aclie Tiec., DI, Fomd.,, fb,�r'Fozkland B,,evezz,ge picopm, (Y only,be,tned u VIS'l Beverag"lle, New repo ft.S q,cuslox,=-at i Gus o,f"-t.',he,m-c:udled rep�otl S alUovvied I teprafiau to ffiuwd,party,s, te.ms PITIG data tie t. ,in ,pai on mxtnacts r anxilfo AP'In. You za a,y not. add�i:s only a3lowed -via. the,i0ita.c-lies Ho�s�-,, 11ntezi,),aC* P LU lo d to host.data elementmon I 2,Pro, u are,al igmafin g',0 nly 13,,C.atij,D U.-I to ffie-,e.�n,;, I=,ents ca,-ezted With t1d M3 1,10 p Ti Frumm the,Ch�-aclie Hos itmhly-131io,, ims�m th,e schema,s,created wi,th the tv.'Ay-,aft"113"S Ptop You may not host. tln,'ild' P �d,ata elements Licem, i p I C34111111 Sum g Rtiler�fo�x-OraC[e',`, "lons ThOlHpinlill7,ecm o"L N 6. 101,9M a' onlbu ,d, th -a,cleH t 0el,Pi.- m- Niew s !: n, nudd -el" wnu 1 s ,� ,YpG7to,cu,,c o& l 3p ll I patomot d33tv ,emi hOtazle Ho,spitahty Interfa, Proggamn,, data intef,373flOn, e. cts midu,"or A.Plh- You may not add ium,-;ipp, 111 A.ap fins tio, ffiee plic e-mimnmaients c, ed,ulith,thi's P"2-cpp=m". YOU OXIE,a1lowed to hiost daita e,1iE-me,, nt.s ulng nalinggr;only,fi�,om,,'3,e Chawl,em,,Hospitality p- m 73�achumasc ,ated, tib the-Lr,,,e of this'Pro,gram Y" may not'host an"Ir thu'd p zi]-tr daht le]e ts 3, U, 0111 The ChzeLIB - vitality OPERA, . 5 Properm Standlard Fri is lumnited to fimetio zi,, dEfine' M., the PI-0, Db, zmm an.°.....WE. Th "L �'op Lit Ping -d,m the,Prop-am,'D, �entztzon 'J2 " ierry, e� gpam, I"is, =.`,ed,to,,30 fimictions m edufibil e le 0 le'Ho��pitalit.yr 01PER 5'Pz efi 3 The le L-2,3M,, m,c Ho��paal.itv St lit ropeji eS, P -,w� RAsoit i Ed6on, 111-opm is,n, hilimited t,,,G 0 fimct ions a,,s, dneal' M 2q,P1 Do 32t3 ho n- F-d-s 7:05,11"212 T-TS' ENG Ra gge.�2 I of De cieuse- Emidmms and a 1,L SERIAL 180233-RFP Small,"B' 'u-inels-s'E&tion,Pm,gn,.,m isluinite�d to 1118,fi=.tilOns a s clefinedi nffie.Pi-opm-zu 0 spba ty Th,e l0r,,acl le,H" Documentation. he follownug Pro nuy,only ble, d mvitli the Oizcle Ho,�pitzdity OPEFL4. Prolp-zi Oi-acle,Hospitahur V, Tec,, Iopy� '0 -it, Pre uma-0racle H110spi 01"n, ,jo r Hotel or -q w� mtems-OPETLA itality'Te,chno,lo F"c(umdaxti f daficin,f Hotel"F�, peit Sly pe, Y acle''Ho- vit'allitir 111'elechm. �'F o,r H ZI Prope"'Ity,Slyste OPERILA Lite and, Sy- '0 PER A 53 Standard,,Or OlMdation,f o te Chaz�l 1, �lzpitalil-�,�TelclmmDIO n, Fomdation,Sor'Hote'],C.ent-aal Offiloce,Systems. v;repoat'soricu., o=m,;ationm Of! ,,e included ��� 0,, 3 Inte -opmm:i,epo,rts al"ID We,d,.IntegatUDM,t"O,t Eiud'paity,i3,ratems nrr allovried,1,-i'm the C,�� cle H, tality ce,Pi, nmot,xdd e, schemm or unsuppaLted ap�, LL c atmGn,,f;,. P b w" ',1' tC1 P, "11E For mmith,the H,cv ah -A ssjoc"afted"Prvi,M,,.,M,1 2 =`cr,T'3 b 1�'Elwh mzy b,e a,c c eszad "I"ou ule,z-esp- 1' Ity" 1, at J-"---1 (,-Y1`Z"�.L..,e QI 113,'C(Y[Lt',3X.!t .......... Licewdaug Rtder:fo P Your use,of"the C""an Self� Senioi:e tion Components int n the Campus oblutions"Pro, p,-am is smbject, to the,ad,&tiona L til a ocomd±,,iliomis-A� t F-orthm thie LNNAIS'Siclre.Supplementlocated 3(2.",7 1'. LixemSlifl Rules fo�r'.Primaveralll Pph�'11no"Ur a I......s ,a u n't For th,e PrID,,7�e 7, of"the follcm, g,P,hma,,-%i-'er7a ggazms: Eamill V",,,.[ ,e Man,ageme SweTn L Contra,c.:tur'and'P3, pa !I "i Ir Project.Pl=.,,jer. that YOU have'buth.r e a d,and,tindrerstiand the,limaiti S"vffi ��3 x ie Update'Li ense&' Stipp o ft. L "bed senices iLit are.available,Soar these as descri, i�i n 02-mcle",s Technic al,su'll Pohcies. P `kMMUled' 'he mpeiemmeen't' Fo,r ptu. - YOU 30, 0' lffe that t porses o f the Pmu na mi-era S we I and P'nma.7wem .3 "P,,"YGj ect Planner Pro MIS!T dehrill;w,ed to"You.with,thae-se 3111. not the end t'm lice. a greement c r.tained�in the product'iw;tmllafion, 'vems t"hile" end,uuer suse o f the.se Pi 0- mm" lect. Ord"o'ho, and "Pn, er a P 6 For the urpo'ces of the fD11GUTing PYGf3`12, Primun, Enterpi-ise E , - 1 � "l nterpe Projiect rtfda Senices lei oers a i D USEVS iwoIM 3iea,& 1icensed or dfi I "prilm"ll PPI6 EntaTn'sie Prqj-ect' Portfoll"D Mal, gieument "PT"Op-3m, all. lvlho, ziccess �Mlu 1�3,,g� duroug, ,ces, ?Po uits]) III pplicatiom,must be heensed Soz-the,Pii=vien, "nter nse Picqujeco o' lio IS1,anagenmient Web,Sierv,�ces Ptmgram, '"Access p p IMC-L - -ut Ila thard p art 411,17, r 611m,''n te "s,.,webil 7 . -i.es C= 1,ide,,'b .�is m— med to, lie oa"ctuto d ernom,ufffie f u7mg': m, rikes,,API aen ic md,dab'baa-1A, ,,hhk"S., id -erm Conb ct mct� -11=, ement W'b Sienices, an ,, ?"rima%Foill- the , tupese7s of the. fo,"Llawing Proigrams�: "cimb e p g e,ale a N111,anage tT de-k:elctpem anclUorusers, (i),wkio,are not a........... I icensiedd,Sor the"F�-L -%iw L-t Contract"Tvlana x.m int Pro,Lp,mm,,md, ii)'who a.c c e s s(including"t1arou gh Ac c e s s PiD,mtz) g1ii,C3, 0 na, ust,"be accem,e<1 for the pru nua-%,-ez�m C lo ntma.cl.1A.,amagement Web S,ernic.e s, PrG,yr "Accesz POMMUS'7 Includles, buti,s n, Aunited,,mmn. G, fimu'd lVI'IUD ACIle,0317 CUStO1,12,-RiDn'S of the f,611CFWing": "b,a icesmu'd diata"base I ihk a,eni inter-Lces,,APTI.al, 11"e.. Licensing,Rtflez for,lizie Rectij Programs, 'it'Gre,Ap .lic,ations Piclipa, may only be used-%vi t h the 01 cle FLeb il P,am tou�f The-Orazle Ret,.-Mil Technalici FoLmdatiun fm the,Seic e,Pro,, Re gymm.,the.Oz�ade,'I,' B ac k, ce P l.-ogpmml 0ranc nii le Ret'll,"JStotne Piom:t of Sez-vice Pro,,,p-a.m,l the Oracle Retail'.NJL� tore l0ffice Pi-o� xt ,ions Pt o p-,m,by�othei,- 'S g.,am Any use li the'0 rack.R,eta il Technology Flow. miam, ICX,mclie"Programm,or fl md pazesopm,-,]� '.s not,permitted. p"], p Licensing Rxdez fo Siebel..Ap- lix-Otti S lip mbe,],.Rmtaa:d Finzance.Fic(und- Fcv,r��the Sie'bel,Byanch'Teller Se ims Promazu- Siebel Intemet'Banlin, Sile Z i t3l 0 n g'Se-3-7ii Prog, 'I t1mr, tO','I "d plr�;`tDOIS I'D (i Sii,etnlii,ices, Prop-am and the Sii e1'Fm,, ,,anc.3ia,1.1 Tnam,action.s Wo,31-bench Pi-op-am, YOU M".1 create Process,Templa im,the'prapmm D-ocmn enta-tion., a, m la,ccorduamce i the - gam DeGeumentation, znd pm�ov......Lided.that stich uii,,ate m" LS or sha 11 be us mlely 7 .,e. C!.Te3tle�die.13117.1tive art YGmu''1,tcien..,A,,c1,use,, You sholl nollminit w ay 03 acle is,right�to deve'llep,1111 1,13cense 7 wo,ik's o f.o r Othe".1'aris leedy ex h a ded p lait the Pi1D,,gq,,3ms7,, ancmUm7y�Rt-o p by Ch,,-,xcle,or to�pe., ,t flm�rd parties todo,so., I�wly',033e Onem"I'llent, "s hat,�t ,oriz -u to 1,,,ro ,U, On on The Sie'bel Detzu`., Pitm p mam,tweluade.-, a license 5,or 2 0 C111 t mith e.r,YO Use th "p,am, -,C,,0nc1u77eM Slier"I'm 3M 2.Cou� sitar fors �ma, ',mtun,o f"2 0 C neun-ent."U","sers xt an pii-em time ,A t U` defined a.s ach dvil dual that, pt Ill "Jo Y , " ti MyCOncim uoiacce, hPipms Commen U sem myYMEXIsftngttcu OwZ0r *Cti-ll CM t^IDME"rS, nd,mniax not'be"Your bwinRsz putnerscda-Y W-EMP1110- S 0' is er'be "umique,C s.l,, , R The Sie" I"Mm-keting,Sieni-er,11i- -,m islicemsed on a.Coamputer basis tagether with the,E111m, y of '!02'COE" "t FeAZ that 7`6u,ma,y acre s um ing the Fro/gram A C'L -omer Record`is clef ed.as each pique Rec,Grd,(inch'idding con, ds l� pr, eoLnielmaayp ct rcrd ad & l db came-Defuu. , &and Fu les-7. 7G Pagp�'..22zf 21" SERIAL 180233-RFP -ir hcansed,un the basi,s of the n-L mber of-umque,Custo, je ,d,,- ii,.t Y u�� zy,accr er,i: IiL L The Silebel,Pi m�,iz,1,11,71rketm` z S up-r K,clor �ma cy M usm,,g, tb,,,e�',P�ro,gr=,t"ogetb,e,ir�M''th tha-nl"Lm"be'r,G,��f',B3 a,,nds tLat,YOU M3y U1,3M,a,j PIE"US3.33,4 the Ptlogr= A""Binarbd"1-I's de5ne," ,,,a, r 'h Lt.ofBermff,t,Eaf corres-p�onds to,a- ecific uin],ect-d,ar entity'in,cillchn, muiti;p]e fcci I mutt a- qg MEd pro du 3 66 he same,molac.u.1arentity The bel,Fiiicinz,C,1111.aims to,'2,',,G Appikati,on Users is licensed on,a C'AoMptitm-basi.s with,a,,limitatio"n on nun�bEr �Iof',A p, ',3110n,Usem. A.'n I'S defined authmi.zedbv Yciiii to use the,a,,p,,p.'I,'L, ��by,Lehcem�ed apf,pihcati SM" ,gle saxeror on,mu.Ift" i,ple ze-%�ers the iindi-, U3 "1 3.S aCt31,rI u thhe, 'b.The wner-�i or essors cvf th.e.Siebe.],ITVeb C,11 a,nnF-1'P`2-'OP7-3,M I U13y'accez a maxim,um of`2-5'Object, An,, ject"i,s clefine,,,d,a,s S'3.Ch,data ,ht�,r .......fk,n,the Layer of the Propmzims flut�is defined,in the Sie'bei Iools The S3`,ebe.]Data,,- ,, 'rMr Li`ocense,may on.1y1be iLsed wifEL Oracle,!vf a, im:Datza Manzgremeint,or,Oracle, I deplq ent Lii,censmig,Rx,,dez fo�r S"S"Oft"72re Pro,ff,,T,a�tns tbe.rcon, onst"hat fbilow be1ow-',Yom-,Iicense for fhe, Pj-opzino:,: Still gjeTiek QFS,`,, rzi ,"eTe' QFS Sto ,k Client,,ChMde,�filel-,33-Ch.lca 1,St g,,e,Nfa,nag,,e.r,, St,,�o ra,,,ge Tel Automated Cl.arftridre. S•y-tem,"ILLUibira, R,cfturax-,e. (,A,CSL,S),,Inocludes the n,,Zb,,t to tun,the licensed'Pro p-a, on,;.m compvtiterm a,,h,:Iovier em-u-onmentror t.ip to a,,total,oftil separafte daj�-s M, �31VJ",giv�,,e.n,ca.--n,d,,ar ye.ax(for emi le,'',if a,fi�,ovex'ElOde iz,d01AM,�ibr hvo hounrs onn,Ttie a,:]', t.Eu,ee"howso,,n,Fnday,it-countsa. 3,h,v,o,days). Tiie above�n gfit onlyyap,phe.�whien,a n=,,-ber of ma�c ne.,s weec onnec-ted to thl'ie, Ci, b,e or�,tape,libi iry, the machmes are.not, a chi,stered 3machmies S',hm7e disk-,m-ray,ca-tape libmt-y en,the.pr im-ary widle fails.,the falo'lii-,ex n,Gude-aach as the,pnmiam-y node...... Once t1hie i.niarry nodie is repaired,.,,You�mxu,.!st swilch ack to the pnL,n�m, 7"node Oncz,,e the peri,ad,hals ten,day's. th,e a0o"VET e,=rt''bibe hcemsed.. Do me For. ainfenance purporaes,caimts tomr ,A the,tati, sepax--zitedayst Iimitali,=,. Awy"'L e beyond,ffie,zl, ht.;p,-;M:Lted,in this b ....... ie L icenzi,ungil Rti.147�for, per'U"P1.111111 110,��L hfl 7 b1ie]icen.se For Yo- U`PK Del�I (i),use thow.:,e TJ,.,e-rP,,r oducti, Ch-zioc.le,gants to Yau.a,non-exclusive,.11 narrh-ams,J.,�ll 'T "UPF ic�rieati a.Kit, Iicen.Iied modules 7 ,"Llectivnely refe. ,,.,,d to as conti only a,s, necess,;uwy't L.arld or Y m:-benefit (n)Make an P rmide tramm Lely ,ph le,t'hieh 0',g,"so, , fb,r Fn-TpIay,lee,and,"or Ap i.c.a. n Uaers to, 1 7 ited ritunber of copie of"the U-PrK,co�ntent,on.1y i., peice�!!:,� tocTeate 3nd pro,%-ide.ia-aimng soiel-v to Em loyees and/or P, App ctio "Us t tnte f6i-Y, iefitm (iiidevielomc at]onz ancusto=atict, to the UPK c omtemt, 1��cab l,e,,,all,: '17 11 to,the tmms a nd c a I. q, f no,Ii,:,e we PP Uljiec C PV gb 41C S U repro,Id,a s,provided on the,D z73',;zm, -,i1 Yoxi represent wl�l wz 1 n�t that YOU have,a, hilizen,,efor the M(s). IEE� You are . .... ...p3,�ohib3ifelid,&om resell.LUZ,,or&1:-,13,1btahqg,tille f"K,c ont,, t�to,zany the p azv 331, UPK co�ntent,cvfhl t1ilan,"a's,y or us g thi M—'du ag ,nt 'Or7i.c.,ile repres t's th,,at the UP'fl. ,K, �ie content in.foi,-mation. -zelle,retaim"',title IL221, -ftons.of the.U PK content and.any,copie.sth ezeof.. -v You soie.Iyr Bar "'amurintema],usie,in, accoydauc:e vvith the rexu�i of filis You sha,12,m-e T.TPK con,,,fent. ow—dificah-on.s V. 'b lo ent on y those thu:&p am"'es tlha,t are,hcen.,Laad,a s App 1ic aho,n,a greer uaien&. ,u zxiwy- oz-ide.accers to and,�t r,''O"f the UPKcantenton PrI 9 he U 'b" have a needtD,use and,a c ce s s the UPK,'User.s an,d,that- (a)prct,,.,:3,de.saniices to,"You MIC'et,333ing Your i le III P11', ,onto f N content.- aind c)La to, sub- a-n ly sn"Midar c-I S .Ii n�pc,,;:�ed, b�,;,You as those,IIDDntzine,ci L11 t1nis "m LM7 MI` e-W 2. intIMICA Ivith ail ulations reememt- APP111C,ation,and IE aployee ser(s�,)of U'PK,Progz-.? ns or Li[ceusi,ng Rtalez for MySQL Pro ,s T"he N1yS',,QL Prog-ams n-my ',antam. d4-.L.u,-,,d. paa±v to"chnolovyv Oracle may primil .1ain noticies to Yoxi, in Pz o pra.m. art 71, chm p L tec' Docun',i,enta,,610n, readme' s o r the u3s t y n,l,o gy. TI d x ty hno"110,F ,P wdl,"be,"Lic, ed to,YOU ei "EIT U,ndex,the te of ffie specifiled in,the P17110�7,r3l',, "ieadme"'files,,, L t under term,-,, sie;pl 3,12te"tei mu ,end.not u,ndier ,ICI t til f t e p, a preem.1111 en Llcem,- 'ch*dl third, attv till 0,10,gy"' You'r zigLfs,to trAi ,su, P milely, lice,n ed,thn-dpmty tedmodu Sae thie sep arate tet"m a- age zare,nit e:r -; cte d-i y-w v ; the e me.nt., md T-TS-E,,,NG P3�7"e 23 cam SERIAL 180233-RFP EXIH[IBITC L.III CIENSING TABLE Orac. e ll'ls' ,,-yes, t"he 6`ght tG'ple'r.ioffi' 'CA' h,�,auge ffi,e 60n,thiew,,�'e ll"llte praivided , pove., All b S IT"IthOlit,wa rran,"tii,-G,.f,,,a my l id"ad,lelither ex.p. o "Mplied., lnf'a,]rmati,6� ,,on,ffill''S INVe m3tt@ 1,31 P,170"VIdtd,"as.- I ........... Oracle US Communities Saftware Ruckgramms,Supplemeonital Termitsaindl Condition 181 Page'9 SERIAL 180233-RFP EXHIBIT D ORACLE CLOUD SERVICES TERMS AND CONDITIONS EII IH[IIII IT 10,P',A, ,' L ORACLE,','CILOU INN, IEIRVIIl ,IE F US COMMIT MIIIT II E"" Ui Pi PLIIE III E PAIIIT .L TIEIIF III S N D1 ,OP4ID]TIOfM 1 818� THIE ,E O I LIE CLOUD SERVICES, US COMMUN111TIE S 111 U C""jl SUPPLEMENTAL TIEIIF I , AND O N D111T11110 PIS (" LOU Dx u T CS""'), SHALL AP PLY' TO T HE ORACLE CLOUB SERVICES, T A T YOU O R D EIR F RO T IIIIE ,O V1'TRIACT HOLDER (THE 111 CIO N T R !C TOR" II, T HESE CLGIUDI T CS SHALL TAKIE PRIECEIDEN E OVER PAN CONFLICTING TERMS, IIIN ANY P40 4-OIR ACLE GRIDER, FOR O R D EIII I N O IDOCUMENT 11 !H.. THES,E C LOU Dx STCSAR.E CONS1111DERED PAIL IT OF'THESCHEUDLE OF Fui. I 1LIIIIIE F," ,IEIIRVIIICIE S II PJII YOUR ORDER EIII TIO T H E ,O VJ'TR1A, T,l ,I ICE fiiiiniiitiicrfls "Y'; III � I ""Your" � ° a u air " I.��r" iirefers- toy t`ie IU r mg' ti iiiil til t Ill �IU r ' OIlrI �IIIII e S,&r i esi firam, axn I tIh&Jze distributor( "un ra,ct IMr" riUder tlilUe Cyuntract- TIl tM MW .untra,cV iiir lU r to,t1i Clo t razt lf U lu' In iii niiiti s cant,,razt,,° ���"II R �.,,,, I�' �,il� �`means I�I any�,' � .II, '�� f� I� ��i �l� „I, �I%. 'Ir. �� ,l. I���i �, d, ` [ o �� '', '.�wl�� ,, " I., ., III t&rr O ra,�Illll Solt ire mean I n Il ft ire agent" II liiiiicati n r tHl l'a I tl t,O rl �l r� lie lave illabl t, ail fir d No,vm 1lo a d spe c ifi, llllll fir th e I ilk o se lowf fa,c iIIIIIitl tiiinlU u Your r ajic ce,si to.M oII er, ti oin Ilo, arid/or itll theS&r icesi MW ,, ,u �., r°; „@�- � ,, ,�i �, ��� ; i �u '- `it i' ��=I; I,. � '4u�'R°I, Ill teiirr r r�nr o�� r e,nt t,i iin r It�iiir 1,t, t`ie sil iii iinlll�ials7 �eIIIIIi iiinU IIR rely rinse filllll i It r t1i S� rv,iiic es and a n OracJ,e Sl I ire° lou may acce,sisthis� i or llllliiinlU I .t htlp, cdo,m I c ointrat" or s ILi cIII otl r a d,d re ,i s II IIII c"ii i ' III 10 r I °, Ill teiirr S e,,',,,ry ice.IIIpilec catjoiin in l rmsi t, fol to wih, C U FYI lEl r t ll,as a i,,,',p liiiii l I to th e S e,,',,,ry ices,lur r"Y'loiuir or &r t1i CIloud HostingliM ry Plo[ii �,"Jes, the rirogr the, GracJ er i u , ° � �n� ti n M i��l tl�m�� Data I rug :llaiiin ,;or�� �� �rm�t I" �iirilli iiiin t, sie, ClaILludSTCs- (l rrj� l ,III pt;nVa,cy pIl6l1i i M and (c) an, Il th r IGr J cum�� r t , t�l�m� t I re refire nced iiiinc r ii d r or t l iiiiinto You r Ii �IU r I II r qUire d Ii the Cloiiitractar,. Tlhe followirng do, m t apply to, i° nuri- Iu'to i 0racJe se"r°is , off inrn I, gUiire u i n s M r ,, rarer I it I d U r �Iil� c� r� �Ii�iinl� �ri�� � �1. � ��� ,i �n� u Docu e nt bbn7 liinld tl Data P r cess,"i'ing Agiireeme t,,° TIIl f llllllow'iiiimg, do,, inot ppIIIII to a n Gracl1U S are, the a°IIIIb ; o tjim a ICI lir ry Plo[ii6i es,Oracl r idescipptions,land this ataproces,&I'Ing reneiint., Ill teirm,it inte n f m,a ans a IIN i I r I t t lit. it des, IllLi lao vidl h tO r Il f �n otlllh r III III N � ; h i , A ,� � I, ,ly nn�t�iiint iiin r� �tMriIIIIIM iiiin i frn �t,.M that�,r� I�t�ir �l r Iiiri fry tlu�iiiiiru� iiirt nr� � ilt, a f Oiir� l t Ittl" IIL� nacresthrit III M itllha°r M or in cdo, unction n :��h tlY'hour Luse� f t��S r iiiic s EXamples, ot lllhiii rdd .unt,lint iiin&111ude tafeed" ro ,&ii l iinlU yo,t','k se r Nic r M ii ll" few frl� n bIIIII posts, 0r �lllll t,l ° I ° a a 1 , „ �,' rni�arlt�IIIIGI � � iiinUl lilllr�n« ��M rliiiii�tei�iin��nI �IM Ir iii rl� t ii It ,. Ill�aru II � itit i �llll���lUll tli � m. lrt & ilrc u m t iriallsl a,,Gc ssed Igor Ilobt iiinle IIi y "T,our.LFs,e Ilof the Se r iiiiice Ir any IO ra,&llll -® ro l'i led t000 t , III to "U �° I iniea nsl f r S,&iricesiM o n � �IR cIn�rlctoar M and &inly l L�mairsl, aasi IpII icaII l thJ ' b y Yo111Li o r Ilo n ' u ilr�III II IIIIf toy s th S ice ire IC I d I, r � rtlllh tll� i :1ou a S" „ I,a n �, u r 'p�'R° `�'r s a� � Ifs,`' `', V, rl , W U ," ,; 'III ,� - � i [Aj �`�'r L°I➢ `�'r If �r� �iiir������, F�iiir .��ri�� that r �t lI",, I�c����.11 � iiiiii � u t IIIIII� �, r �Illlli�iiim�t�� �� �iiim�t,l ,� 't�iii: r�.� suppliers, r 1 �� [a G °I. ��'r y .; IM'.yl>� '.„� 'I � jai,. I W '��,� 1 �� � ,�;:���'.. oth r third; rt.jU ton arc,,,,, �t l�S r i M . ton iiiiinteir t itl oIII�F.M sIII�F cIII thiird lime willlllI Ili � r i llU r e r� 'I I jIU ct,toy th e te rm,s of this" Clo;u a STC sIIa,n d W oIIILiiir I d e r., III all saftwaree, data (iiunl iiiun, P&irsuN na IIIII Data a, that t n [° , ji u rn the , t r . • f iir i ii t" t ages, i M e , t , „h�� ? � e ' tr party III I,Iicatiii,onsiIR a,,,.'nd l tll er c Int&rit arid r at&ria;l, lin any It mlml t, Il provided b ;ui olly,of Ylolur Use,r L I II o� °I I, I, � I� ly Imo;. , �� � ,, I I� �� �� thal:iiii store air M �iir.r�°��nc .n r t Gr , III M the S r iiiiic. n S,&r a iin �"r t IIIh e e IIIIlo ST t s, ra,zla Cloud eli-vicelIs US COMIMUNITIESs Suppleiiiienta.1 III'"eli n,is itd 41 1 8 Page I SERIAL 180233-RFP EXH[IBIT D oth eir 0 racle p ro d u,c ts a n d se,rvi'�cez,and 011,,ra&��e linteiliectLial property,,artd a��11 derivative works thereolf, do, not f"all w"Jtjl�in 1.111,,he inieah,`J�ng of the term, "'Y,aLir C,&ntlL=,L,,ntM'.,Y'loiur cantent[nd��udes any Third Party,Conteiint"that is bIraLijglht by'Y,aLi iilnto the Se,�,,,rvices,b- "T"our"use of t e Services of n r ay 0,,,,,l prov ilided tools- ,y h B. Use of Services, Upon Cont, ctor's- accep,tanceof ,r loirder,Oradlle wI]IIIII mai.Re the Oraclile sermes 1IIIsted iiiin Yo�ur lonJer(tlie "Services-)ava[I�ab�I�e to"y1',&Li i um ivaxnt to,t1liese C Iol STC's a,,,.,nd Y,&Ltr lloirde r,,.Except as,otherwise slated iiln 1p these ClIol STC&—ar Y`ouI d.er! Y IIIIIavee the wowl,dwj,de, IIIIIimlite,,d rigliht to use t, S erVii eb duriing the periord defiIn 41i Y,aLtr'oirder,(tlhe"Seirvi ce Period"),solelly for Y`our IIIinterna,]IIIyuz,III41iersi opeM).tiorocs Yo;,u inmy a[IIIow"Y'o'ur IJsers to use the Service si fir this purpose and Yo;u are, respoilns,,Jbllllle far Y&ur lJseirs, with these-C I STC&and the lox,,,,rdee r., TIl Sefvice • descrtble and golvern the Se,,irwices Durtmg, tIl Servi��ces, Peeiriiod,, rl ,l IImay upda,te t1lie Seirvices aillid Seirvice (with ffieexception of the IData Proces,§ing as descidbed blelow,) to reflect 61,111hanges lin, among other thlllings, 11aw's, regLjllatJl,arrs, rules, tpa6hn6llogy, lilndustry es practices,Ippatteim,"s icwf,,,syst, m use,and availa III v"Jliity of Tlhiird Party C'oirl Or c e lu p d at es toll th e S er Jo or Service Specifmatioxins willll not III awteria[lll"y re,,6Lice the 11evel of" perf rniance, flurtctjona['ty, seciurity, of ,ervic,,,e,;,dwtmg,the SeirvIIII ces Peeriood of Yotir o,rde r� Yo;,u inial,"not, and may noat caLise or peiirmlt others,to,�: (a,,) Li se the Services to, Ili aaras si any perssoin- ca,usee damage lor [njlLtry"to any person prope,irty;- pub��iisl`h cai'Ty rn,ateiinal t1lial:lis, fagalsie, def"arnatary, haarassiJilig or obscene,'VIII01,ate p vacy,rights;,pram,ote Ngotry, raciiism,hatred war harm', IbU�R e-ma"J"I,flLrnk maiil! spam of cllhI in Illllett ; lilnf, nge pra,'perty rig lit si! our otherWiisee viIIoflate applicable [awsi,, ar discloseanyperf rwrittenap pry val,lor perfolm, lax,,r diis&IIIosee neetwork discoveery, port and seiiirvice password cira,ck IlllrllM,o r rernlate access tesifirigof t1lie ' er"Vices; or (d) Lise 1,11 e ServiIIces to, pe,,,,,,rf0M1 co.,eir cLirrency or c 'o,currency mJniing((a')thIr,&Ligh(d)c6leclJ4,ely,'the"'Acceptabllllle IJse Pollivy'll"'),. alUdditjoin to,other rigjlts t Re reulediia���acl if t1hie 1lial:Gracle Ilias in t1liese-Clol ST,Cs and `Y`our�ordeir Ora,&llle Ilias the rjgIllht to tal n Acce ptakyle Use PollIIIIIA,6IIIated, and&Li dh re rin,e dial actio,,'n III " Illlln lude remowmg,or II ab[l4ig access to matie,rial that,06lllatez the poilicy C. OwniiiershJp Righ-ts aniIII Rles-tric.tions, Yo;uand ' � i •i , C', lour�iicesam,reta��in all lwilersIli��Ond�ineille,uial propeyriglsinandYourontent 0 ra or litz 1��ceiirtsoiirs retain a,,��],ownership,and irtte��Hectlllail the SerVices,derival."i've.W'Drks- thereo"fl, and to a,.,n iInjg,deveIII,ope,,dar e4III'vere,,d by,ar on beibaIIIf'of Oracle under Y'olliur order Yo;,u inialy,have acce, to T ilrd Party C'ointent througllh luse o,F theServices IJ i lull ithervl stated[ri Y&Lir ord,&r,la[III ownership,and propeirty ingIMs lire d to'TliIIIird the,use of'sucli coirl 'ratjL J -' pa 1p is gov,erned by,se pa thfrd wrt y te',,rinis,betwee n Yo;,u and t1lie thir"d i arty., Y'au grant.,Oracle the IIIrig 11,it"'to,,hoosit, use,process,,display and tran&niit Y'ow Conteint,to jpwirovI�de the Sei-VIIIces pum iivaxnt to,and n iaccda,rdban ce with thlese Cloeuid STC's aand Y'aur ordler l have&6IIIe for t1lie acoL,iracy, qLlia'"'fity, lintegr�ity, ��egality, re��iiaN�iity, andf ro,,`,Lsta��41iing a��l ri llM Ilrelate,,d to Your Cor e n' IlreqLfl red lby,Orajcle"to Ilplieffarm, the Services. Y'au ini a y got" a ri d III IIIn cA caus-it', Of IlP1111E,Mi A lcA Ili e rs,to, a,) rink lio,d i fly,m,,aw"k e d le riv,ati v e work si of",, d iisa sis eiini ble decamp[llle,ree'verse ee',,,ng rteeiir, Illreproduce, dowiIII�,oad ol,,,,,r cqpy any part"ofthe Servi ces (indlWwl l4ig data, stfuctu Ire s siImJIIIar imalerjalullz produce,,ld lby prograw,'ais' fi,��) access lor lus , the Sefv1jcez to b��LfIld olf sitt,pport, �irecl.el" or"lilndi[rectly',Arlo d��Li cls or se rv,��ces coiltJIJ4ee to,Orac,'la,P ar(c)lJce nse l assiiiigi n, distribute'P,o ut'SOUrce,jperniIIIt,tini es Ili arin g of se,�,,,rvice!1.)urealLi use ol exploAft,or maiRe ava[l�,abllllle theSeNiices,to any tliIIIird pa ty a exce "t, s pile,'ri niitted by,thies e C'JaLid STC's, o r Y,&Lir o r de r., 1p Gracte Cloud sei-vicels US COMMUNITIESs Supplen.ien.tal Teliii.1s,a33A Co:Etdlition s�-v,O 4 IS 1 8 plage 2 SERIAL 180233-RFP EX NHL BIT D D. Ter,ilin anidIII'Ter,iliniin,,apt ii,lo,n S e,,,,',ry i c e s sil 111 ble piiiroviid e d fir tilh e S B&,'lrvj cep Pee'lrii,o d d efin e d �in Yol r lo rd er, u n e ss, e��,ia ri i er s u s p en d e d oir t&rm,linat�ed[n accoilrda-',nce*Ah these�C'11,&Lllid STC's- Tlhese-C],&Lllid ST'C's will confiaue to,ggQM aany air f r tll d u r at"101 Ill of th Se mv i l IRee h old o Li c Illh Io iirde r., Illlllhl�Y&Lv air dtEv,'li-Serviiices that aare designated lin the�Serviiice SpecifmaitiO111S,oirYloiur o,T)der as S,&r-v,Jces,tilhaztw[l] ble aut,omtaztjcaI�]y ext&mded, such Services,Will NO'T bz),e e,.,x terided fir an addii"t"Jona,11.11 Services idol of tll avn Llrir tj,an I xt it tl Se jces, Yolliu,iini,ust Ilpt;ro, iiiide Cantractor with wriitte,,',n�iiM ic no, I atjLm,r tha,ri t h i',rty(3 0)d a iiiriNDxilr to tll e,n d II tll a p pl i c a bl S erviii c e s P eiinold laf Yloiiu r i n te Ill t.�"Jo n to, re Ill ew s�Llli c h Se,iirvices and "Y'lou e�lxecutpa an loircde r molidif, •c,,,atj�D,,in or� ii�nto a,inew"lairder to renew suclh Serviices, Tlle preceding se,,,,',nt&nce�sha,111 inot apply if"Clont"Tactar i ov�des You wttli wlN'tteiin�TD'tjce�no,later than inii�nety(90) 11311 Irl d a y si 1prior to tll it is lD,f"th IlppIiiiicab I SIiJ r iiiiic e,s P er'i od of lits i iiint e n t."Jo n not,tD, ree it ew siudh S eiirviii c es, 1 Clillra,c ini a�sius.,,pe,Ill d Yo�Lli r oir"Y'o u r�UA sie,rs�'a,,G c ess to,oir Llli se of",,t h e S e rO ce,si lif 0 ra cJ,e b e�'i eves tilha t(a t h ere Y i s a sij g lnJ,fi�c�,.q ln't th re�,at t,o th e fu n c lJo,Ill all i ty, s,e c u ri'ty, �integriity, lo r ava i 11 a ty�'J I lity lof th e�� Se rvii�ce,s Of 011111"Y 00 iiin te Ill t, data,lar�qpp[��caatjoinsi ilium the�,Service& (b)"Y'0 u oir"Y ou r User s arpa Ia G c essiJ n g or u s icing th le SIiJir iiiiic e,s to,cdo"in iii it, an iTlllega] act."" or (G,,l th&r iiiiisa VJoiln lc4 theAccepta,ble ,II IRoAky- When hireazoip�,,aloll ractjcl and, lawfl'uIlly per m"itte"d. ClracJ ill1 Ilpiroviiid,e Yol wttli advance iinotice of any such suspensibn- IGralcle iT use ree aSO Ill allb11111 e��eeff oirls to,re,-ee sta,b I lis,"',h th e S c es ptroini p t'lly aftef 0 ra c I e��d e teinm,i n e s th a 1:th e u e��c a,,'LL s, Ill g t Ill "j -, "Y'OurConten't(asiit'ex'sted suspiliensJoin has,llael,&n rez6�4ed D u ri n g air y's�Llli s pile,nsJ I. 1p,e,r,i old 0 ira,c wj J I ma ke I, Ji ,on the siusipe,nsicin datie)ava[��ab���e to,Yo;u.-Ainy suspeirvs��lo Ill thiis,paragrqp.,"h sha,111 not exciu,se Yol from, Yol lobllliigatioin to,niake pa�fln,Lents Ltnd&r�these-C lo;ud STCsar)1 o u�r'ardef- 11 OracIle, oll"Y"�ou tyre,adh a imatjerjd11 term of YaLjr orde�,,rl i411G[Lkd[rig t'llies,e C'Illll,oud STCS, and t.�lo cor'reect the tyre�,acllh wtth��41 30 dday"s'Of Whtte"""n of"A.'11,11he th&n a nonbreeachilng party m aly teinm,ilia ate t,",h e laird er i iin de r hii c h tilhe IIlyre h occ,,;urr i Illllf C 01 tra cto,r ternrri iiiiin ates t� e of e r a s spe c i fi ed in t."11 e precedi4ig s,&ntence,YI mLtst pay wttliiiiin tliiiiirty(30)days all am,OUnt,S that have acciirLllied pricir tlo ss�Lllich we,111 as d]&Lllilms uinpaiiidd forAhe• Se�irvices Ltnd&r'siucJh r&I�,ated ta..Xes and exparises Except for inonpaym ant,of tl nol,.,,nbreazhi�ing parfies, may agre iiin t,l iir i rile 'iiiiiscretjNDil to, e A e,n d tlh e thii rty(a,[),)da,y i e ri old fO ir`SO I oin g as th e lb re a c h iin g p a,,,'.'rty cdo,Ill tJi Ill�Llli es re azoina b efforts to, cl ree t h e�� 113 breaclil "Y"ou agree�thait lif Yol a,,,'.'re���in defavLlill"t lunder"Y'o u�r'olTder or"'Yol cdo, tilhl,C Io;,ud,ST'C's') wit'lh C',antractlor, Yol may rmt'Lllis,e t hose, Serviiices oilrclerect Yol inialy'ter mlinat li the Cointracl lair at a,.'nyteir lliriWithout:caus,,e, b oiv[m a',D days"prJoir whtte"""n notice,of such 'T erm,J Ill ati on lof tilhl,C on tra C 1:W illlllI iiin Ot fflUiricA lo rd iiirm,,t h a t a.,re,,lo u tstan d i n g a t tliie�firae of"t&r-mlitiatiari., Tliio,se�lord&rsi will lb,e pieffar'MEId accordiing, to,t1lieIr t&rms am Jf the� CyarAra,ct aiII; th xse�ordeiirs nia',1MDt!l re,,newed lor extended th es,e C I au d S T'C"s we,ree stil iin flu I fio r c e��a n d effe ct, Howe've,,ir, ,�o Y b terniiiiiiilia tJi,o n lof the Cyantract- Fo r a &J Dmd,of iiric,la id,than 60,days aft&r tIl e','ind,of theSe',,iry ice s Pe'itiold of"I arde',,ir,IGralcle w[l]make'' Yol Cantei'vtl''(asit,le,x".is''Ited at"the lend of the Se cep Petri d)ava'.."ilabIle f T rletfieval IIIiy,'"YaLi., At the lend of s�Li dh 6 0-,d al,'y r et"d evra,11.11 p eriord, a,.'n d e x c ept a s ini a y'lb,e ree q�Llfi r e�d b y 11 aw, 011,,ra c e wj 11 d e I�et e o r�lath e,,,,',rWi se ree Ill d er unirecoverabllllle a,.'ny lof "Y'our Content tit re,,,niaiiiins liin tIl S&rvices- Clll,,,ra,6llle's data dleletjoin practices are descinbed liin inioilre et ail lire the Ser"Vice,Spec,"J"ficaticills., P J ro V i S i 0 111S,i���n th,e s,e Cl ou d S TC s t h a t s�Llli��rvi v e te,,inm,i a,ati oin or�e�lx p r,ati 0 11 of they C lo n tlra,c 1:aree th o,,,s e��ire�i 1 a ti Ill g t,o ,I ure, J Ill teiin d ed to s u rvivee[iiniiiiitabb Ill of"[iiiabiiiTiii'ty, [rid&mnif',catjon,payme,ilitand lcAlliei'm wh���61111,h by the'r nat: a re E. Fees anid'Taxes, Fees pa"'.."id fir Seiirvices peirf rnied arte, except,as ptroviided liin these C'IIIII,&Lllid STCR's or� Yol ,or sir IF e,,e,s fi ir Se rvice s off hiiirig s attire iiiriv,o1 i ce,d i n a,.'rre awrs of th e erv,J ce, perfoirm, meet......, IFe + fo,r SerVices [:s,l in an lord&r taxes and exp,e,nses Gral Cl.ould Seli-vices US COMMUNITIEIlls Sulppl.eliiiental III elin,isaitd v'04181 8 Pla.ge SERIAL 180233-RFP EXH[IBIT D Yo;ui,agree anid acknowledge that:Y,&Lli Ihavee not relllied lon the�futttre� a,.ny s,&rV,.ices,, r ir i II oir updates Jili execut in g"Y'lour howev,ef,the i ce,d i,,n g do es n ot rel i ev,e��0 ra d e��of��,tsi o1b I lig al.,'Jo n d u,H n g t1hi e 1P Sefv ice s Period to de[i4ee,,r se,,iriv ice s that"Y'lo u IIIh ave oiiirdeired p e,',r t1tiee teirm,si icyf"thias,e C I o;,u d STC S., Fill IIHone lulus c lios u r e ,y viiirtue of Yo;uir order arwi thesie, CloudSTCs,Oracle�, the Y',&Li may,disclose��to eadi ,othef that:is cdo,nfid&nt.�Jalull f"Col,nfidimential Clonf�dentiall iinfDMIatiUn be [iiimiiiii,ted to tll to ;III and i,pirii6tng Lii,,nder"the .IN ST,Cs and Y&uir o1Td&,,,i Cyaritent it i iil iiiih t1i Serviiices, ailed a 111 i infb rinati olin cJe a,.,rty J d enti f'i ed a s cdc)n ii 'leiiinti al a t flee t.�'J in,�e of diisi c si'u re,...... 1Prty's, Cyo n f'i d I I inforinati�Dwin sha 111 n cA i n c J u d e ��nfo rm,ati�D,,,,,,,n till at a i s oir III cdo,iiini es a,i a rt of th e 1P pm bil i c do m a iiiin t Ili roIIILi g h iin act„lowir to m J 11 iiiilo n of"th e otilhe r��p,,,avrtyr (,b)w as,i in th e of e r p a,�rty`s 11 a wflu I poss ess i olin, 7 prig to,tllie��disid��,osure and limid not lbe,&n id, a"".."ined by t1i oth&r�party eitlief direcAl'y ar� disclosiiiing party- (c) lis, Iawwiftf�iy diisid��,osed tiio, the ot,',h&r� p,,,arty lby a tilhird i arty *��,tliout restHcAion oin the I 1 11'' 1P d i s c I ois�Li re��,P o r(d i" i n d eIIpee it d eiintj ly,d eve,,1111111 q, e d by th e ot', er p arl Pl Subj�ec,t to, a,.,,,,p,,,, Iiic,,,ab���e law, Orade�, the� C'loiintraclor a,.nd Y'loiui ;eanli agree� not to, d��sid�l6se, ea111,h oth&r's C"oiirmfm d enti,a`1 IIIII n f rm,a tio n"to affirm thiiiiirrt IIpa rty o t, r I.h,,a n a s so,e,t liIrmo IIIII n t I olIowiiin g s eiint eii c e foiiir eiiiri old lof fi ve years froini t1hee d atie of"th e d c I�Dxs n g i a fty's d si c�l6,sui re af th e C'olinfli d eii t.�,'J a, n f rini a t.�,'Jo n tiio, th e re c eJ v,iin g 1P pafty;'howev,ef,Orade�will proteact thUe lof"Y'lo,ur�Cyantent residing lin theSery ice s far�as,lang,a s, sudh iinformawtjoiln iiides Jili tjiie Sery imp c-lers- Eadh IIp,,awrty mawydisclovse .oilnfideiiilJ l 1nfomiatian onlyto tjilovse em p I oye es, aig e n ts, olf s u 1,)l c ont ra ctio,rs- wih o a re reqq,,,ui i red to pt,,ro,te ct It a g a n st u n a,ulth clirizied diiiiiillcllllUlliire iiin a ma.,mi&r no liess,proteztJ4ee than ireqqUired undef these�C'��b,ud ST,Cs, and eadh party mzy diisidll,ose, the lotlier pafty"s lnfDmiatian in any Iegd�� proceedaing, ar�tiio, a, eently as reqLlrired by ��,aw G,ra c wj lll]p ro t�e,c t th e c oinfi cle n tJia,I[ity lof"Y'lokiu r C'lo n teiint re j d en t min th e��S e rivi c es,li n a c cdowirda,n c e wi t`h th e Ov ra d e sile,Ic U inty i ra cAj c es,,d ef n e�d, a s pa,,,.,rt lof th e Se r vi�c e��S pille c,Jfi c atjo n s a p p i c a Il bi tio Yo, r o u r r.d,e 1P T]h u e i a rti es ajlc k no tedg e a n d a g re e��t..h,,at"Y"o u a,,.'n d th esee C I o;, d STD s ar III Li tyj ect to,,a,p pIllllicaIIbi fire e,,,dom 1P ,of re cm,rds,llaw- Slioulild"You ireze",'IVie, 3 hirequest under&Li ch aw f ir C>racle�"si Clonf,dentiall "Y'fiom,ablo n ua1 , nlef Genir og reeto, g,i e rad��eqt Har notJ�ceof the rq r 's �4if rimatio to a tl iiiiur Ilparty, [,n Igor cler t,i Ia,[IIGow Clll,,ra,6llle to II IIIII 1iunctivle lreliiief,or ,oth f ire��1 i ef algia,iiiirm s t IIILi di du i s d hire- G., IPriatectican omf`'Ycmir Content l411 o,,.,rder'to,protect,, ;rovi�ded to O�racle� as part loft.lhe of t, Se,�,,Pl;,, Oracl ill cdoiini1pllII,y wi."ith t1ii,e f [IIGowing: a- th ireelerva,.,nt Oradl rives'y jpdI[ici Illllir� Ili 11 tiio, the Sarvices ar mre,,,d, ava"'.."i[aw"JAe at, lhttp 1° IrIIUrmt� tl `IIIIrr4 , iiir i t"iillU �.It a,,,nd P III., the� aWlicable p Ili yss tpadhnicaIII and o,the,rsaf"e�g III L,,i,,�ar,,dsi,, and olter vai��,ab���e at a JJ af pIllica blllllle aspect 1,"19 of" sys teiini and co ri t�e lilt" maniage,'ni&nt lhttp 1° To the t,=,xtent Y'o,ur C'o1ln'te,,nt i41ic[�Lides Persona,lll� Data (as, that tern lis, defined in tlie Data, Processiiiing Gracl WiH Furtheinnsire cdoriini1ply witlli the applicalile versian of t,1111he Or a cle Dz.1 a Pimmicessing Agre-ament Fair,Onacfel, "Datia Processili ng luniless stated o tlllh i iiiii iti Y,&Lir ,ord,&r lhe ve,,, iolin of tillhe Data, Process,"Ing Agree me ntl' alppfiiicable� ti YOLIr o,Tder (,a,) ava,"..'illl,abllllle at: ll�hlwmiw-lowira c e-co ml d a tap ro ce,sis ih g a g reez m�&nt and ii,,ncoirpiorated lhereiin by reference, ail id (b) will re m dii n n f im e dui H n g t1i e��S ery i c e s P e,,,,rio d lof"Y,o�Li��r"'olTd e r., n t,h e ev,einit o f a n y c olinfli cA b e��t wme e n t Ili e��te,mi s'o f th e�� �D ata, Pro c ess i n g Ag,,,,re�ein�e nt, and t1i e�� te,mi s of th e S eiriv•i c e S p e�c i fi c abb,ill s imcludi,,,ngg arry appliicab�lll�=, G,radlle privacy p1dJcies'),,,the teiirms,of t1l, D atia Proc e ss"I n g A g re i eint sh IIIIII t.,,A r l iiirm c Yo;ui a,;re�responsilble�For,(a,) any required notices,, cansents,a�ndtor a�Li t Ili or���zatj oins ire I atie,d to"Y,o�Li r i rovi s i olin 1P ,of,,,a, d Cl,ra,de's, p ro,c ess i,,ngg o f "Y,o�Li'r C'lo n teiint,(i n c���ui d�in g a,.ny P e ns�o,n a D a taa an, pa art lof th e S eirvi c es b a ri y Gral Cloud Seli-vicels US COMMUNITIESs Suppleiiiiental III eiz-3iisa imp'dCMS:111i lti3O 315S 4 1 1 8 Plage 4 SERIAL 180233-RFP EXH IBIT D a,.,nd t"he curisequences,of s��Lilidh vtili 1lire l iirab ill i1.','Je s.a,.,nsing from Ylour Coinitent [nd��uid���ng airy v iiiru se s,T'�rofa IIIh 0 rs-es,WID MI S or t h eiiir Ilh, riniftilllll Ilptrolig,ra miii ,i n g ro u tJ n es co n ta i n l" ai u ir C oiiint,e ilitl,I,a,it d ariy use lby`Yliou or Y&Ltr'Use rs of t'llie Seirvices lin a nia,.n�ner 1.11,i,,at,is,iiiiuhccmi si"Istjant witli the tems lof these C I c;ui d S T'C's- Yo�Lili ni,ay d si c�lb se olir tra n sfmeir,o r�i n stru ct 10 ira,c��e to(,f�i s cJo se o r�tran sifer J iiii wr,11.�Iili n g, Y oi C' hint, -a "t'hir,,ld parly, ain,,dd upoin suidh dVJscl,osure ur tmnsfer�, OracAelisi ino IIIIlb r iiirespoinsiiibulle fur the secur,ity, iiiintEL, iirity oir co n f'i d entiia[ity o IIIuilic1 o ri te,n t:outs"I d le of iiira c I e spec�1ied J�n "Y'lDur',urde,,,,,,r([nd��ud���4ig �h t'llieService, "Y'o ur�cyurite,11i i iiDD [ndlluide a,iny sensi1ii've, lowir spe6iii,al data t1i iiiiinilpKases sped ft,,data seuLir rift y oir data i roteCtjOill obIIIJgaztjNDriinsi oin 1p Cill,,ra,c��e n a,d diit,'Jo n to lo r d firom those s p e c 11 e,,d J n t h le S ervi ce S p ec i fi c a tio,n s f a via i 11 a W,e fo r�th e Y',uL,ili nia,'p��Lirirchase addiitiO11101,111.11 Servlicesi f"'r1o,m us (e%g,.......:,0 ra c I e P a:Se,iirvices, Y yrm ent C,,a,rdu 11 ri d�,,u stry C lorini pi,i ain c,, " 't Se, ggned iirvices') des��� to address s G pecifI data secutity oirddat,a,prot,,,ect,",ion reqq:uiin.,n,ie,,,ns, appbcabl to, suchu e lo r ciiis l d ata Y u"see t.l®r iiin c IIIui d e J n W oIIu[r C lo, H. W� IElxclltisj IIReinliedies Fir t: e of cla�rity, tlt��s, Js Orac,,Ie's wa�rramilit."Y;', itls�ha[�� be a,cces,,;),ed,h y, You, tihrowuglh t:he Cy, ilia t,,,,ra,c 11.o1 r,. Clll,,,,ra,6��e wa�rramitz that dduring the Serviices, Per�ibrd, 0racle wjll peirfirm, Seirvicep us[ng ccinimer6iiu [llly re a&D n alb.] iiire a n Ilk i]I J n aIIIIII iii ,ated,,al]iiire s pie ct's,Ias,,i d le si c ri ll be d in t he Service S p e cl ff ci at'i a,n si., If t he Se,rwu pmvide,d t"o,YuLili were not pe�irf irmed az waarra�nted, You nuiust:piroin�iptJ�y i lovi��de wirytten inotice to Orac]e that, deschbles the defic"iJen cy t"Jilie Serviuces (iincluidiing, as alppliiciabllllle, flie serviuce request iiinumber iiimcAityrilng Cill,,ra,cIIIIIe o f th e d efi ciiiule it cy J n the S iiirVi ce sif. OR A C L IE D 0 E��S, rA 0 T W A R,,R A PoJT T HAT''THE", SEIRVI110E'S WILL BE PEIRIF 0 R,IIM E D E R,IIR 0 R,'�-F RIE E OR U PAII IllIIIriJTE""R,,IRIIIU P'T E Di, T HAT ORACLE',', W1111L.L., CORRECT ALL SERVICE E11RR,,,0i ,OR,, THAT T HE SERVICES, WILL MEET' 'Y OUR R,,EQU III IIR Ell M Ell VJ'TS OR, E,XII"IPEC"'TA',TIIIO�P�JIIIS.i ORACLE IIII' IINOT HIE ,P 0 ,III IB L E F OR,,ANY III S",S U E,S,RE111 LA T ED T OTHE PE111R.F'OR AWCHE,,OP EIIRA.TION 0R.SECURIT Y OF T HE SEIRVI110E'S T RAT` AR11SE FROM YOUR CONT ENT OR T HIRID PAR.'TY CIMF NT ENT OR SERVICES,PR10VII11DED BYTHIIIIRD PARTIE111S. F0,R,,AN Y BR,E..A.,CH OM F T HE SERVICES,WARR AUTY, YOUR,EXCLUSIVE RJEWEIDYAND0,R A CL E"I S ENTIRE IL1..ABILI[TY SHALL BE T H E C 0 R,,R,,IE CT 1,10N OF THE DEIFIC I ENT SE R,III V C E 'T ll-lI AT CA U S Ell"D THE IERIEACHT OF THE WARR..ANT Y, ORI, 11111F 0R.A.CLE CAP4140'T SURB,,S,,'T,AP�III'Tlll,A IL,,IL,,Y' CORIREICT T HE DEIFICIENCY 111IIIN A., COMMEIRCIA DILL Y RE.ASONABLE111 IVIA14HEIR,, 'Y 0 U KAY E N D 'T HI E D E IIF III C I E VJ'T SERVICES, AND OR ACLE WFILL RIEFUND TO CONTIR.A.CT OR THE FEES FOR T H E D E IIF III C I E VJ'T I ,P AID T O ORACLEF,',' OR,T HE PEIR111 0D 011F T 111 WE" I,DU R]NG WH11ICK TH E SERVICES,THAT CONTR ACTOR SERVICES,WERE IDE111"IF ICIIIE"N'T wi AND C'O,N"TR",AC"'TO�R'W�,"l!L,L,III TURN REIF UPJ11D TO YOUTHEII FEIIES,FOR THE IDE""F lICIIIIEfJ'T"',S,EIRIVIIICI"IE'll'S'THIIIA',T'Y�O�U�PAID TO COUT R ACTOR.FORTHE P ERIOD OF TIME DURING WJ'HICH'THEII SE""R,V"ICE,,S,W,�,'EIRIIEll"DEFICIENT. TOTHEII EXTENT P40'T PRIOHIIIBIT ED BY LAW,'THEIII&E,WARIRA.HT IES,ARE EX"CLUS]VE AND THERE A.RE NO, OTHER, EKID RJESS OR IM11D LIED WARR.ANT IES, OR,, COND111TI110PAS 1V1ICL.UD1IING FOR, SOFT " E HAJIR DWARIIIE1, S" NETT S IINET0,R,,K'11 S OR EN 'IIII ONM ENT S 0 R,, FOR ME'RICHAINTABI LIT Y,SAT111S FACT ORY QUAL[TY"Allio1D IFIITUESS,FOR-A RART 111CUL.A.R.PURPOSE''. III Urnitaficm o4 Liabill[ity IIIVJI P40 EVEN7 SHALL 'Y OLJ,I; T HE C0VJ'TR1A,C'T(0lR1,, 0"RIACLE OR ANY PART YIS AFFILI.A.11T ES IB E L II IBLIE F OR,, ANY 1VJCI11DEPJ'TAL,,, &PECIAL, IPUVl111'TI11VE,, EXAMPLARY OR, CONSEQUENTIAL DAMAGES,,,ORIA PAY'LOSS,OF REVENUE,, PROIFITS,(EXCLUDING F EIE'S U�NDER, YOUR ORDEIR),ii, SALES,, IDATA, DATA USE,, G1,00DW111LIL.,, OR RIEPUTATI110P4[i. CONT R AC'TOR."S MAX]MUM L.I.A.&ILL IT Y FOR ALL, IIDAMAGES ARIIISI14G OU"T OF � IRE111L A,T ED TO 'Y OUR, ORDER,, WJ[HETHEIR, 111IN CONT R ACT,, TORT OR, OTHE'RAw"[SpEll, SHALL, 111?4I NO EVENT E'X10EE11D,,,, [IN THE AGGIREG.ATE,, TIRE111 TOTALAWGUNTS ACTUALLY PA11111D TO CONT RACT IM Ili IFOR, THE SEIRVI110E's UNDER, 'Y OURI ORDER lltJ T HE TWELVE111 i MONTH PER11110D [WIVIEDI.A.T EL,Y PRE CE111 Dill PJ Gill T HE ME I Qrar[e C1.,ou1,,,d Seli-vicels US CUMIMUNITIESs Suppl.eiiiienta.]III'eli-33.1san.dC 0:11d lti3O 33 -v,O 4 1 1 8 plage 5 SERIAL 180233-RFP EXH[IBIT D EVENT G1 V111 tAGii IRISE11''TO SUCH LIABILITY LESS ANY II E"FU INN DS,OR,,CRE"ID111TS RECEIVED BY''YOUR, F ROM CON7"R..ACTOIII UNDEIR SUCH ORDER. 111?4 IIr40 EVENT SKALL THE AG111GREG.A.TE, LI[ABLI11TY OF OR.A.CLE AND OR..ACLE'S, AIF F 11.11ATES, AR.111,SING OUT OF GIII RELATED TO T HE,,S,E CLOUD STCS OR YOUR ORDER, WHETHER ITJ� N ACI CIOTRT,JORT OR O'THIE E EXC IRWIS, EED T"HE",T OTAL AMOUNT S ACTUA Y P LLA111D TO ORACLE F OR,,T HE SERVICES UfADEIRYGIUR,ORDER III T HE TWELVE (12) IMONT H III ER.1,10D IMMEDIATE LY PRE"CED111G T HE EVENT GIj'VI11ltJG, RI[SE TO SUCH LIABI11111-.111TY LESS ANY REFUNDS OR CRE'DITS RECE111VED IBY CONT"R.A.CT OR,,FRO RACLE UNDER,SUCH ORDER. J. Prople rat y lll,F,a, thiird party mai.,"kes a claJi..'im agaiinst"Yol oir Ora,c,le("R ec ill p'i,&rif Whiiclh iliaay refer tiio, lor Oracte deple,ndling w n whidh pa,.,rty,reecoerved the Mater�iaf,"i �ny u4if tm,alJlo ill desuu�gn, specif c,,,awtjNo ill iiinstrzili clJ�,,on, &ofiftware, i ) tj.at a,. se,,";rvice, data, hard�wa,re�, lor rnate, al (c,6�1ectrveilly I"Mat. ...... fu�rn���S-��hed k),,T1 eiina y,euuther','Y'lou,our Oracle ("'Rrovicler wliiuui6h inm,'y y to Yoko lor Clracllte clepe�addi�ng ,o�n w1ii���6h part" proled the IMate irial) auncl used Iby tliie R J 1 1p Rrovider, -m ecip'&nt li�nfrjnges the thiird pa,.,rtyis- liiiitei i ro,peiirty,rights:, J at"the�P ovuuid&r`s scm,covst"and exp&ns,e wt], to,tl ext&rit uinot II pi,r,6hfbii,ted IIIII6aw, defe,,nd the R ec,`Jpi,:i&nt aga[nst tl ii and iinde,rnmify Recip,i,J&rit froini tl niaig,fes,llialbi�[[�tjes,cdo sts)aand muses awaurded, Iby the court to the thiir,,d I aurty 6,ainiiing,Ip [rifriingen lent,or t]h settle in nt agire,,e d to,Iby t1ii,e ProVi d er if R ecjpiJ&nt does t1h jng: la- notfies tl iroviydi.r proiniptly in writtnig, ric)"t IIIatef tlia,ln 30,dalys,after receives mot,J�tunic lof the clauuirnfolir scciine,r if reqU ire,,d by'app[�ica,`,,ble law,),, c gives th Rrovider tl aulth�oiiryty, ca�ncl ass���stance Rro,vi��der��needs to,defend aga[rrst lor settle tl 6l inn thU r iiiiiid&r luui ies, or nut is dit&rrnJi1ied tliat auny of" the� Mate,,,,,rlialll� maxy have vioJ.11a1.e,,,,d a thiird, piartys, i n te I e ctu 611 p ro p eiirtly,r1i g.,IIIh tis,11,t, P ro v i d er m a y c Ili olNoxs e��tio�e 1'th e r m,o d Jfy M a tee',irli a to lull non_J n frin g�in g(w"h�]e a, P'esysi ) ,o,A n ,nIJ� IY Ter [ngnA �r Jrana eoIll] mf r ccmitiinued, Llise, cur lifthese, �re aJ�4ees a n ot r sna ea ,& b l t e�, h e Rrovic�,,er may end t ih e Ili ceirr se foilr, aand re qut ltemal re retuuriii of,, tl II pip luuic ab I I t uirma I un d uire kli n d t1 fe,,ers t1 R i p i ent,ni a,,y lhavee paid fir&,,uc r Mateinal., If SL,16h reetuurn mati,edally,affects Ora cJ e?"siabi1ity to nieeet litz,okyligawtiol ns uuncler tli,e re!eva�nt lloiirder, theiin Clll,,,,ra,&��e may Llip&n&30, days, p or wiiriitte,,,�n nwotu'ce�, temtuinate�the lonJ&r�, IIIf siu,c,,h M ate, a I si thiit d� pa ty t e c i�n oi]o g y awind t,1111h e te rm,s of the�thiird, paurty lJc&ns,e do, nlNDtl'a[III,ow Clll,,,,raill e to t,&r-mJnatje the [iiicense,tli&n Orac!le� naay,, upon :,30 clays" priNoiir w'dtte,In ricAill eend the� Seirvices lassoc�,,,`Jated with &Lllidh Matietial la.,nd reflund ailliy u�nwse,,d,, pt f o,re�esf I re�I ip si,,,udh,Services 'T li irovide r wmil n t"J iiii d e rmiirm lify the R ecill e�nt uuif the R ec,`,,JpiJeunt(a)alter tj IMat'&Jal,cur iuse nut&uts,J the scdope, ,of Llis,e ideilit""'ifif n t1ii,e Provider's Llmer" Seirvi -pecificalJions,oir�("!b' f the )iullsers a,v&rsliJoin lo" Materiialllll�s whlich has Ibe&ri suplers-eded, if"t1l, e 6I�,a[rn col liave� bl�eeiii avoided k),,y u<ng an unallteire,d ciur nt" versi.,`Jo�n of the Matertal w1i����dh was pl,rovic�ed to the Tlhe RroviclerW�1��� not [ndemnl'f,tlii IRezuuipie met'to,the extent„that"an cIauuimrm uui IIa,se,,d iupioin IMateinal mvt ktriiiiiiiislllhed by tllie Rrovider., Oracte Wifll not iiin,,d&rnnify Yo��Llli to th�e e'..K't'&nt t1l"Itat an �4'1 Jinigena&ritl 6�ai�m, is baxseid ol,.,'n t:h��rd Fkarty C&ntent,our any Mate i fr ini a third pa,. po,rl.,a,.lor icAllief scm�rcfle that,is aGcersuuMe�air rnake awivailable tic)Yol wj,l.,,,,h i n lo r b y,th e S�e rviii c es(e%g a,s,o,c I ini e,,ld i a,host st,frol,rn a, t, i rd part y Ib I olig,oir fD ru m,a th J rd� pawrty W e�b pa,, Um access,ed via a rna,,,.,�keting claxta fircini a,third I r i arty data,I oVdei rs.,et c- 1p 1p dy-fcor an,y liinfrJ nige ilinlient,clai ilins,car�dairn.aigiies. ThisSilectican,J 1,m-oviidiies the poartii,,es�'eXC1It1S[rve reme K Tffiurd Part' ,Co ntent, Servce a is, unvd Wel)sfte,s Y TIC Seiirivicesi, iiim &n,,att,0Ie "11"ou to 1uink, to,, tfaunsrnlit: T14 r IParty Content''to, or oth&rwise access, th��rd parties," web &Jte-s, plaffomis, countentl',, p.:r1lowducts, seirivices, anid uinfonntawtjoin Parties Se,,,1,rvices')- Oi &ra, llle d,oles not ccintr,ol and lis, not" four Tbi'i�rd, Pa,. , SeirvJ'ces., Y&Llli ar'e Dflely ree Sli 11 J I,pOnsible"foir co�mplyi�ng with tllie��tpa�rrnzi of"accessiand use Tlhir,,d Pa,.,rty Seiirvices,and'if OracJ la,ccesses Gral Cl.ovtd Sez-vicels USCOMMUNITIESs Teli-n,isa imp'd Co:zi,Mdlitio,33 s°vO 4 1 8 Page 6 SERIAL 180233-RFP EXH[IBIT D or axriy Third Party SerV ces oIn Y&Ltr belhalf tofmacj[ftat Il P,f"rf0M1a,.,ncfe of t,ile Seirvices,,, 'Y'lolu aree solllelll�"y po ii s•i W e fo r eiinziuriing thawt,sucli wcess, aind us,e�, ��41CJ[Li&ng t, rough passmo, s, or i ssu,e�d o,.:r,o t, e rw"i s,e m a d e��avai'i I ab I�e tiio, "I"o,u aut Ii or���izzed b y t, e •term s�,of a c c e ss,la,,,n d u s,e for��sl,,,�,u c,,,`,,,h s eiiry i c e s �1 Yau,trai,,nsf&r�or CaJdse�the transf&r�of"Y"our Tliiird Plarty C."o,�.,,nt,&rit f" ,m th�e S&rvilicRes t®r Ia Third thattratisf&r coi,istitultes a,dist"ributioin k),,Parly,Soervi��cReor,other locatiorl y'Y&Lvand rm +t II Illy acle%, Any''Tli��ird. Party Coiitent Cvrac1e ma,kes ajccess��Me�Js,ptrcvi�dIed on an avnd"as,avaiii lab le"11basJs,wl'thOWI.,' any wair .ity of"a�y k,,"ind., Ycfful� acktiowledge and agreee tliat Cvrad��e iis, nowt fur atid l,ias ino Jgavtjoe,n to,coinitrol,, mo, itol or coriir,, ct,Thir d P a. �y Coent,,&nt., OracJ,e a1l Ili,,aibillit,es ar",1 11&�iig froriini oer reelatlledt 1,TI Illll r l Parl.-Y C'o,.nt&rO.I., Yauia6knowledge t1livailt-, (i)the�nature type�, quilal'itya.,,nd a v a ilia ii�,J�iity of'T Ili�ird at" any tJime�dudlng the� &&,,rvi��ces P&Joad,, and (ili' fe�,aturesi of tillie Se rv,Jcesi t"Jimt iinter,oplefatie wit"111i third part"Ies &,udh as, IF a c,e bill a1,,,`k7'"1, Y"ouT u k)e7m arid TwjtteCm, etc,, depiend lowiin the czmit'Jl hu��'�'ing SL16h tliiird pa�,'Jl!es,�'�reesp,,ectwe aIII p"IficationIII'roligramm,[rig IllllJiteirf ces ('APIs,),. Oira,dll nialy1update, Fang e oT mord1lyt":he SeiirviceS Lflnd r the C'oinitramt asia r Y ilt of"a 611,111hange in, iunava��JaN�iitV of,suclli Tlh�lird P arly,Se rvii cRe si o r API&. lif any 1..h,`J�rd part, ceases, to, rna."Re� its. TliiIll�bl. Pa,,.rt AF11lllsi avaIllHabllle�ari Y b ed by 10i, 6��e �h �cts sclt'fe discretioino, Oracill"Ite may cR,,.as,e reeascmimlllbllle� ternis fair the S,&rv`JcRe6i as deterni���4i proV,idliiiig access to,the aff cted'TI1iiln1. Partyr C'loxintent or third llw,�1111iout any Ili ab����l�ty to, Yo,,u or t1i e�� C o n tra,cto r� A n y ch a ri g e si to T]h rd Pax;rty C."o,nte�nit, �T IIIh rd Pavfty S e rillurii le si o r ,AP si I i ri c IIIliu d g tiihe i r unava labillity,duur,[rig tliie�&erviIces Per,iolid doll%not..,awff ett Yaur olI..Juris uindeir�I..he C.'o,nt,Jractw,t, siee CIIIo,ud S T'Crl's cT th e l p i c a 1]e o rd e r�,a,.'n d Yo�Llli w n ol.,b e��ee III lit'l"ed to,a"ri re fu n d,, c red 1i I.,o r o th�e r cdoini pevin si,,awti o n d u,e Y to lame Illulli c Ili c Ili a.'n g es L., Siiervi,ce IMio,nilto,rilni,,g,,,Ani,,ai�ily'ses and Oracle Soft wa re Clll,,,,ra,dllle coift riuuuslll�y moinitiors tlie�,Seer vkRe si Oracle,"si op&ratJ�',uri of the S rvjcep; to Ili e]p red s Yow sr i c u ests to,d etec t amid a d d ress,th l�re at s,to th Me If.i n c t fo n a IIIIity, se,ct,i nty, Iint:e g n tyr, and availlaki,,J Iiity of the &erV��cez as we[��� as ariy canteent"', data, or appl[���catjoircs �41 t, &ELrvi'�ceFsti; aand��to detect a.,nd address, e��a,.,�y of You,rC Twit; irust"res.,`,id'Jilig 1411 t,Tune.11.33,elrViefiesi, except as illi ed for&j dh purposes Oracle oes iliolit.,imo4J,tor"p al,11,nd, do es n o,t aclId ree sis J sis,�Llliis w.',',,,i t1h I n cin-10 iria,c software�p ro v i d e d Y ou o r a n"y of Y ur Us,&rsi that is stared lErl,,, y, o or run ov.,,n ar� th;.,roug��h, the Services 11', arrinaton co,,11��ectecl ;by Oracle tools (ex.1c:,liudiing Your Cant.11eryt) may also,!be used to,asifj,���zt!in inm,.�nag����',i�g Oracle's, procluct and sioervi��'�'ce�� portf �01 7 �eil p 0 ra c I e j I to Ili 'I a d d iress d efj c.,`,J e��,n�c'�espi,•i�n ils prolidulicA a nd seei,,nl loffeiinrtgs,arid"folf�Jc&rise�niaa, &m&nt.,pur, oses ra,dllle may(i) colnipil tzqljsticallllll and otheir IIIII.rlmolfalrmatian irellated to the pi,&rfoormance, oplieration and luseelof tjiie� Servi��ces, and, (i(ij use datiga firolm tjiie� Services agglreg,,ated f mi far se cLtrit y and opera atiiiaris ma age�nnt,, to creatpa st'atiiisitjlca���a,,'.'naIy'se,s,,,,, and for�ree s,,ear6h a,.,tk,,d deve��bpm�eiiit pLtrpovses (clauses 10 a,illid Ji) aire� c,&HeztJ�ve]y iref'&r-red tol aws, "&Ev,,,,,rvi��ce� Anallyses Graz.,&��e, nial,� rnalke� S&rvJc,,,,,e Analyses, pub���icly Y ava,[IIIaIl]e; lhovwever, Se���,,,,rvice Analllll"yses wilil not, i roc arplorme YuLlur C`c,�.ntarit, Pe��Imlaaal Data ar yurifide�,,mjal l41if inmation Jill, f mi tliat.,coiuld seerve�to,iddeilt'JIFIV You or any lilridiividuiaIllL, Oracle reta,"..Jlris a[IIII it,e1leztL[al prop,,ert y rIig�lhts l41i Se,r"viic�,e,,A,.,,nilaly,,sies., Cra,d��e may pl,rovide Yaj wi1li the ab��T��'ty tookAai�ri cflerta���h O�racle�Soft,liar e��fur ullsie�wit'lli tlli,e rv,lice s., If Orac.]e o w r ,t p 'rov d es 0 ra c I e��S oftvw a re to Y oeu a n d d(o,ie s,soot t s pie�c���fy s r t terror r e.', a ae� ni f r u c s bie s Ili s,,, ft aie h eiimemo s,,,,u c�,1111,h roue G ci Ip Softwiare IIII Ilpi,.roilviIded as,Ilpalrt',of the S rvicez arid Yo, i liave the n,aa-exaJusive, wovidd*Ide, Iiiiinifted dg,11,11Fort to, use SUbject to th�etarms of these C'I�IIo ud STCs and YuLtr order,(e�lxcepitl for separate!"y Illlllc ein s eIllllm ntsi lc4' t I r a cJ Fic),ft"Wal lre�, wh i c Illh s,e pa.'rat e I'i ce n s,e d e1le m arts a re go v e rn eid by t, appllicdblle�se,.lparate�temis',,sole1y��to ffaciii[it,ate"Y"OUr L1 Ste lof"th S j c es YOILI may la,111.111o,"w Y o u r Use rsl,to 1"Pze t1i e 10 rac I e ftwalfre�Fo r thiis pur sil and YuLlli are f r tllie�i��r W�tli the �Jce�ase�t&rmS,. Yow r,ight,,,to lu&e. OracJe� Softwaire� wif�� ate..� U P,0,111 tllie ea.,,,,die,,,,,r of Graz.,&IIIe,'s iliolitic,,,le (a,iii i�,y wek�,. posling oIr or tl nd of" thes,e S&rvicResi amisol l wiith tllie Oracle� S�oft",wmalre_ till Jf 01,rad��e Software is to "Y",ou urider auawte terms, then Youir iusz f'sucli siaft"llivare IIIIs gov&riiied by,t eIlPaTaxte to mi s Yauir riglllht to,use la,.,ny part,of t, e Or acl Software tlliat. s Illliiur&rised Under Gral C]..oud Seli-vices US COMMU"N ITT ESs Suppl.eln,ienta]1T`elzi3,1s,a.i3.,,d v,041.81 8 Page`7 SERIAL 180233-RFP EXH[IBIT D tl mla rate te,rni s is n cA rtm,sit H cA e l n a'n"y wa y lb y t Ili es,e 'u'I0IIILli Cs M.. `ix plaft Expoft laws, and re,gLlflatJi,uns icxf"the UnJte,,ld States and an,�lcAlier��ire�i evrant ltmal',e xpart,law's and iregU,,awtio ills Y appilly to t,"he Sddh e�lxpowiirt��aws,,g,,,over'n Your use lcyll,he Soervi��cers([nd��ud��4ig te�6h�mical cl,,ata)amid aniy se,,",,rvices d�e��iivierab���esi ptmlivi��d�ed under YGLFvord,&r'.and Y o u and Giracle eeacli agree�to,cdo,mply witli a,111&Lllicli expart"laws and (iii�ncludiing "d,Ieeiinied expol,ft,"""an a ry e iiira " porr Yaui agir",ee thal„ no, datia, �4'yvfoivm a"blo,ill, software proe grams aillidloir mawt,&ria,11.11s, rtms,',u]1..Jng fram Servicers diiiirezt pro �Lllict tlier o,iif)Mll IIble ex,parted,, d�hireztly or lindiireclly, iin'0,6�ation of"t'llies,e llaws,,ar�wii[�l be��1";,,,e,,d fdr�any pupose, proliiiiiiibited by these[aws, wilJhout�ii�m'itatjoin,,inucl ,iar,, 6heniiiiiiica,11111,, weapoins,pt:roll Urtiiiili11, ,or deveIII�,opm&ntl IlrA iimJss,Jl tec, noitlog . You a, n cwi]edg,e th,,at t Ili e�� "FYI er"Vi ce si a,.'re�d e si"I g n e d wj t,"h c,,,a p a ki,,J I Jti e si fio,r Yo�Llli a'n d Y'lo u r U s ei'm to a c ce,sis t1i e Se,iirvices wit'll,�&Llft regard�to geocfgrap��hJG IIOCatJ�,&n a'.,nd��to sfer low oth&rwi�se� m,ove Yooiur Clonteiint,betwil tJ S rvices and othef licicat."Juris&uclvasi Us,&r Y&u,ire�so I el y re s,,,,,p,o n s iiii�b I e��f or",th e a uth o zZtJ a n d ini a'na g e�ini,e n t of U s e���,r a C CO Ll lintS,a,cross g eog r a p�hii G 10,C at i OliTIS,a,si w e I1 as,'e x po rt co,n tro a,n,du g eo g r a ph c 10 tra n sfe r�of Y' ur C lit N. IFcar ce Majle.,,u�re ble re si,',,,ponsible�foir fc9m'i[L[re�olf de�'ay lof i &rfoimcoince if caused by��:Ne�lli,&r�Yoe'u,, C lo n tracto noir Cll�,,,ra6��e si "'i 1p air a,act Off w a r� Isom tJ�I ly,,oir s"ail..blct,,a,g e�� Fact,of G ol a ri�d em,J G e I e��c tri c all:,hint e ni t,oir tel,e co mni Lli inJ c at"101 iiii o u taig,e I IP that."iiii iiimcA cause,,d lby the obIllJgat'ed IIparty,'gove,,,,',mnie��nt lre�""Btr P ,flie denial'I'ar c a'nc le,I ati o"in Of a it expurtl',,, �hiporiirt ot, &r �iic,,,'ense) o r"o Chi,r event out&-ii d e��t, e re a so n a b I Ue c oll'intro,I icyf"t1i e��lo,11,11b I Jg at e,,ld dirt ill "�p pa rti�e si mllllll Llli se re,asio n a,111.11 1 e��e ff D,rt si to in itj gat th e c t lof a fim, c in aje Ll re eve,n t- If s u c Ili event"c on tj ri fue si fo r ni olTe th a n 3 0 d ays:,e i t,"h e r Y oull,,Coiiint ra,c toir, oir 0 ra c,,!I,e rote ay c a n c ellllll in peiirf mi ed Seri ce Si a d affe,ctie,d lo r d,e rs,Lli li,iiii writtein inct"i c e%, 'T Iiii S e��c tJlo iiii d�,,o es ino e x,,ciuss,e��a 'y p a,r,ly"s iD,b�ii g at i ol,in to, taA e, re a,,&,,o ri,al",,'b I e steps to f d�bvw�tsp ino r'm al dii&am te,r re.cov " e,�','1 1,p ro c e d ur eeps, lo, Y'lo,u r o b1i g aiti o n to,;day fo, t, e S e,r"Vi S, ry 0., Assiginiin III,nit �, Yl&u ni,a y ri cA ass i lig,iiii Y o;,u r cilrd e r oir g��rve�ar tr a iiii sfer�'"t"111i e�� rvi�ces,,, or aiiii •interest iiiiii the cesi,, tio a,.'notJher ilia dlviduaIIIII,or&ntity Pi. Orthier il Oracille Js arm iiiiiin�l millieillideillit"cointrawlar an d ea,,c Iiii i a rt, a g�re,e,si th at n o partn e rsih i p,,j o i n"t v e n tuu ree, a g eni cl 7 1p �y ex"ist's,lb,etwween You and Oiraz,6llle�ur�be��twiee,,',,,n Cantractiloiir and Oracle%, 2 OracJ,e"'s,, b��Lljsiness pa,.'rtners- and otheir t,"h[rd pa,.'rtiies,,lmil u6ng any tillh[rd pa,rliiies,,wiitli wliiiiii6h the IIIh a i nte g mtj olms, o r't Ill-t,a,r,e retai IIbly,Y'lo u to 1p rovii d e co n IIILlflt'i n, s- ry i c e s:, iiim pIllllee m e'iinta tJb n sie,iirvii c es or�ap p�[i c atio n s th,,at iiiijet"with t Ill e��S�e rivi'�ces,are�41idep&rident of C>racle�and are�not IOrallU igents racJ,e is not �iia,,,Jale�f r, blo urid b.,,y, or�rtesponsible fc)r any ptroibleiinis,W."iit'lli theServices ic.)r Y&Ltr'Cyuritent artsiii�ng clue to,anyac,,ts, If aany'suicllh bIIIL;l ines IIpartn,&r ,r this. pa,.'rty,Llunless tl bUs[nles IIpa,.'rtner pi-a.'rty,i•s as,Oracle"s a,."n Llund�&r"t,lesee C�loud ST,Cs an,,dd, lif so, tilhe,iii,unlly to,tJhe same extant as Oracle woiuild bet fur,Oracle's resouirces L,tader the; Cloud STC& The Cant,ra,ct (iiincludii�rig tllies,e C'11,&Llud STCR's) axny ;uir lorbler is eiintered exclL,llisivel'y bletweeiin Y&Llli and tlie�C'ointraclow- Whiile�Oraclle�Ill no, relatioinsllh�ip,wit'lli Yol 0 ra cle a th pa ft" b eiineefi c a ry cA'th e Co n t, ,c n III �,d i n g"t"111i es e��C 11 c,;,ud STC s ani d Y'o,u r'o r de,r- Y 3 Ainy n oliti c e ire q u ,d 1un d eiir yo u r�oiiircle r s Ili all I b e��provi�d e�d to t1i e��o t.11hole r pa rty,an,dd 0 ra c I e n wh tJ�ill g- 0 ra cJ e ralay g ri cA i c e s a,p pil i c a tyle to Cll�,,,ra c e"s SE,me,rvi�oLms cu sto m�e rs- b y rne a ri s lo,f a,g,e n eiir,al,,]no t.'Iiii c e lion the 0 ra cJ e pc,rt',a-',1 fir r t Ili e S e rvi C"'EL'Sl a n�'d n o"til coes''.S pe''C J5 c to Y'o,u b., I ro n c inia I y'eile ct, to,You,r e-m a"".."i I a d d revis o rl o rd �h OracJes- accuLlu art" by wirytten se,', t b,,,rt, y'fi first,t cJ ass,m aj I lo r p re-p aiii,d i1po sit to "Y'lio,ur ad&ess oin r,,,e,cdoiir,,d[n Cll�ra,6llle's a,ccdo,urit J�nfomiatjan Grarle Cloud Sell-vicels US COMMUNITIESs Sixppleliiiental T`eli,33,1s,a.33.JC 0:131il lti3O 33 S 1 1 8 page 8 SERIAL 180233-RFP EiIBIT D ,4 11 iin,y,,lem i lof these Cll,uLllid ST'Csi is fou nd to,be iiiii nva,[ld o",ir unen"For"ceable tl re,iiiiiing provisions wiflll r&rn,a[ri eeffeictr ild sulill be riu itlii aniotlher tem onsistent wit', tll IIpuirpo&,e airid �iinteiiirit Iof th it sie C]0 U d ST C s 5 Ei c e pill., Fo r azlJb�ris f r noinpal, meiint air breacli of Oracle's prqpneta,,.�ry riliglits, no azlJbn, ireega�rdIIIesis. of Y f it, aril t&t g out"of',ur re��,,atllln g tic)th es e�i C�lb u d S T'C',s rnay be b ro u g���h t b y any 1p art rn lic),ire th a,.'n"t"W"o,ypa,a rss,,nrn,, Y after tji ca,�Lf lof a,clio,i° Illhlasia scar ued 6 Plibb r to, e.Ill 1.�en Ill g li Ill tic) a n lo,rd e ri� g oi�'v ei,�',,rn e�d by it, e se Cl.'11,,,,o�Llli d S T Cr' Yo�Llli ears so I e I y r e s pillo ri e fci,r� d etye.ri�h i ri g w1i et', e,r th e S e rivii ofe,s,,.m e et.,Y'o u ri�tes Ili ri�'i Gla 1, tyullsiJ Ill ess, o,r reg u I ato ry requ i riem,e ri ts O(IriF,c e wi� czope",,'ri w J"th"Y o�,u r eff i, tic)d et�e ri�h e wh eth�&,'r lusiii of"th e��s 1..1a Ill d a,. S e,rvi ce s, a,re co ri s teiint with thoisei A�dd1join,,al fees,nialyappilly to any addiit,'J�bn all wurk p&rfor'ned byO�raclei or cliia,�nges to,th e Sri cep Y o u r e,na i ri oIIIIIeIy'r llpoiiin s i b I for Yo;ui r r lllllllato ry co m pIllliia ri c J ri co,iiii n ie,c t roiiin its Y our L,lli se of"th le S ery i c e s 7 UIliilowin f ort, -fii v,e�(4 5' d a, is w,riitte ri no fi ofe, a n d Ill o,m otr)e th a,.'n o ri c e�e'vee ryre,l iv ei�(1'2 milo,Ill th s,, Clicra c e m a y Y "Y' a,�Llditl Y ou�r cciriipfla,,.nce�W',Jth th�e tem��is lof fliese Clc);ud ST,Cs a,,.nd YuLlivurde,,r.. Y&,,u agree�toll coolp Ilia riawtie witli Gra,bll'e's and to III l,ruvide, reeasicniablei assistia,.ilce�i a,,,.'nd accesis to fdrinait"icirt., Any'&Lllidh audA not UnTf"L.;Bsuriably' ��41iteirferee with YuLlur nor'nalI bus,Jiiiessi oplieratioxins. Orac`le cdDmply witl1i re aso ri,,a,b I me se c u ri t iiin d s a fety rulllll4f si I Illo I c",J e s l Ia,I IIp ,c e,,d,',u re si("se c�Lli nity rulllllles, I iiii[l p eirif ri ibll g airy SLIG,1111,h ai�Lllidit, provided t, atf��' siiuc�,, seec,,iur4 ri,wire ia,,'.pp��ka�IA,e to the peirif m,iaariceiloift, aludit- YuLlli nirake such ruiles ava1�ab����e to,Oriajl&���e prior the curnn ienze,m�&. t,of"the� audiit,; a,,nd (i1( such Y P seciiurlity rUlels., dO ricA riniodify loiriiamend the terms a,,.nd cundit,'J��,uris of tliese C'IuLllid STC's air the appllicabllllle ord'e,ir(s., YOILI S111a,111.111 be'i resipunsiiiblei f r paying, the Iadditiona,11.11 fees re1ated to,L,,ise of till Ser"Oofies,iiih xcessi Of"YOLUr tigglilits 8 Tlh Uniifom�i Act doill not appIIIIIIy t®r th,,,el Cloud S'TCs ili,ur a ry otrder pIllllllac,,,',ed pildiii-sua,,nt tol,th&ni- 9 111 1! 1 T]h e��eiteflt:tO Wflh J c,,"bi a ri 0 ra c,,!l e��ptrclid u cA J s:,p ri cir Inil ai ri y cut sicini i za fio n s,ca p alllb,,111 e�of"p ro'vJ d Ill)g co,m p a r a blllll access, tiio, Witli disabffiiiitjes cdo,,insi's,,t&nt:with the applicab"le pro'Viis,Joins�of the awnd B,,,a,,,,r,, &rs,Cyump��iia�nce Boi,aird standari&,eit,o�ut i3k6 CTR Pa,. :-1,194(knowiri asil, cti ,n 501811 ,I;..... th e�R e�l��vi s,ed v e rsiii on Ill A pili,)eff'e ctiv e a s of"J!u ri el,2 D OT, pie,Ill d 1i x"A(k no wiri as'R e v i se d Se di on 50 8' eff"ie cl i'v e as Oil a Ill Lf,a r I.Pint Giuide[�41es(WCAG)veri',2 0 llelve��� ,y,,7,,20'1 8 a�nd the"W ek,).Clon ai� AA 7 r es p e��c tJ��'vee,"]y:, Ill d cate d by t Ili e d e p e�,�,,'nd, en c es, cz m rn,e,n Is a�n d e x cek,,.pt'Jlc)iiii s('s-o m e��lof wh J 611111h rn ay sign"ficiaxnit,,' i1 any, ricted an the appitiiiicablei V&luintlary Pri cl.,Accessib[lAy Tem pIlllll,,,awtes(VRAT)avaiii[Idbllllei at., Fur e ajic 111i ptrclid u cA.w"111i ein th e y'a r e u se d ri a,c coxii,n c e wit 111i Oracle's a,,ssocjated do,uLlunienitsi i lcAlii,&ri� wir-ittien linf irm,a,tio Ill, avnd pirovi�dded "t'lliat i ass.,,"J's'zitive I.,ea c���h ri c)I olig,i es a.'n d an��y olith e ri�pl,riod u cts u s led wjl.,, t Ili eiirn,p ro pe,�',dy li Ill te','rope ra t e�w ilJh t Ili eirii ri li.h�e e v lien I:tot„ ti. ri o V P AT availlab'lle fu a partjW��,ar Orac,,Ile�product.11 ptease contajlct tjiie�Ori Progrirn, O'ffice atiiac.,cessibille Paira,dll4e corn. tri so,rae casesi,the ol,lLllitco,riie�rn,ay 1,31eethat a produild lisji st."lill b,&�41ig eivaIllllluate fair ma IIIlI,31ee sldh�eiidUll[ed to n&Rt access y st rmo rd iiiiih a,flit titrei reileasei, Or ralay iiinolit the sidh�edulull to,rneet"atcResissiibility sit axndards,I, ttal Oriclllll cIIILlli s tof y c aJJ III fira c I S u111 po rit at Hea���r,ing-,iin��ipa,.'.""ired ciusition&,",,rs- [n the UA S. w"llic,w',isJ"'bi to &', ea�k to an Oralclei,Su�pii ort,,, 1p 113 may lusee a, rlill s,&rvicee (TIRS). tnfom iatioin aboutl' the T IRS is nd a 1���st.,of teite�phune�nfullm'1111111113xers Js,avra�[able avaiiiiii'able��at.,Nt, ��f C G.,gQ,"QV`1 C4613 too,iiii s u in�e rf"a ctsift rs-IIIh tni a,. I P at., htt'lps fllv�, . c,,,c-11gollillirlig e ni,ria,little,I e��c ol,ril m iurt i c a fio ills-re,I a,�iy-servi ce si-id ii re ctory lnte,'Maticilrtalllll Iiea,.'rJng-i �iriipiajred cus"bmilers, sliiol,�Lllilld tllisei the'TRSawt+,�l.,605.,,',224,.,"1,83'7.,,A,���rI Oraclei SLlliIpipurt&rigiinee,r will iiirespaind to, I.Pa c Illh nJ c aIIIII sll lllLll es a c cD,rd i ing to till ta ri�d a r d se rV,i Re request piiiro c esis- 0 ra cl iiiriiiiri t" im aJi'k a ny coil ilrn, eiritz abo,u 1:1,"Fillituire, product dliirelctjoiins*,,liincIIIIIIiudi�,ng pl toll loir the olf VIPAT's., ProdUct" d�', cl."iioin re"'n ia,Ji41is, awt the sd��e, ddscreitiov.,'n of Orac�,Ile. No, ot, &ri�ti&ri curidlitionsi, oviranyot.he,r such repirez&ntat ioill rega.1.111-din ur relllll6,,awted to wcersiiibifit,y sha�[llll apply to,tjile Se rO c es p ro'viil'i d e d lu Ill d er t Ili es,e r C],oud S TC s- Gral C1oud Seli-vices II OMMU"N ITT ESs Suppl.ein,lenta.]1T`elzi3,1s,a.i3.,,d v'041.81 8 "Page 9 SERIAL 180233-RFP EXH[IBIT D 10,. tntiemetliN rm 111 4 w1. dlovir to an"Y cusgill izations,t product(s)and se',,irvice(s)to be,delii'veredu r le Cyantra,ct a e,cqpi, of acedo,mmodating llnteiniet Protol ve-,irsion 6(�Pv,6') sole'lly to, the ext&nt iliaed and no �in the rFe�llevant pro ductf sear vice do, ava[lllak,)Ie at oracle.cdoiinv. Please nole that sn�Lidh capabiiiItjes a,.,re subject to the depeadencies, conimeint's, and exoe pfio,ris (soine of Miiollli�� maxy be�s iiig I'll 1i c a ri t" lif aiiny) ilioted iin,&Li dh a,,,,,,nd reqLiiire th ,t Orac,11,11,e prGdLli d(s)an irOce(s)are use d lin a,,GCOTdance wjl Oraclels-asso,6�iated dl0G,,,ume.,,,,n'ts,and other wr-itte 4,ifoanmstile and that, an"y lath,er Ilpiroducts, property wiit h flieiini 11f in�o �relll�evaiu pruductlseiirvi ce doculne,III tzatiioan is f und addressing.11 Pw,6,the Oracle rinax"ikes no ass I.Io, the capa-11basilities of the p7oducUse-irvice un questicin t.lo, accommiodate lPv6,. Oracle caanot make, a.,ny cornni,itments about future pro-duct," d[rect,"B0111S. Jnc[�Llldilngg plans, "to addiress 11Pv6...... Proaduct direction rema[as at the soille d�uscrelib n Of Oira,6�le No cAlier term,sl sitatements, ar any ol,the.r s�Li c IIIh iires eiinta flo n s iiire g ardi n g o r ire'a te d to,I PIll'sh a III y,"to th le,011,,,ra,cllllle piiiru d u,c ts a,n,d c e to,be d le liiiiiveireid P�Li,,.rs u ant"to,t 11I se C',"to�Li d S TCR's- 1,. 11f any docum,ent"�41icda,r, araled by,reefeiii-en ce liinto the se-C lo,,,ud ST,Cs coint a,,iiiin si a p7ovisioxin(a)aI11 owll g f o r the aultaniatJ�c teirm"iinatjoin of Yo,,,,,,ur S er"Vices,oir(b)alllowi4iig foirthe automatJ c reiliewal of SerVcesi aw,,,n r f s,tli,en vLIdh tiemis sha,�1]IInotappl,y Gral Cloud Se-3,,,,N,,,ic.els UISCONEIMUNITIESs Supplen,le,33tal"Tell-n,is an.d CO`Eldlifi,013 5 10 18 Pa ge 1 0 SERIAL 180233-RFP OT?A(''T E 14 A 1?TlW n T?E TAT?MC AND(''(1NT1TT404C EXH III BIT'E I „ A-E E HARDWARE DW RE US,CO U P IllllITIIIIE S SUPPLJEWEINTAL,TERMS S MAD OI D111TIIIONl1v04,18,18, T HIIIE R IE: IH ARII�N " I IE IP R 11R f D FIE RVI C E' LI F �111 III��li�"�JIII IIIIIE: F "I Crll), 11 SUP P LII E N�T IL TERMS,MS,AND CONDIT 1i1 N MP(" I„ R DWAR E ST s""), HAL.IL.APPIL" ' "T H E I AC11�IE H IR�DW 1'I OG IMAM F ���IIIIII�N"' NII EII "III E F�f H xq i ORDER FROM IIIE , 1 1 11•HOLDER IE1F (TH E iii i� III CTOR}'). THESE, IH.AR� ARE F C FK. L1L T E "II E1 E f�� E OVER°ER ��'"`rnl� C INI F L CTIIIVJI TER KS III N ��� IIf��° t��_�ORACILIIE111 ORDER � I RIDE II1w�III� I O C� I ENT li� ��,� � IIH E�� E� HARDWARE,', S C'S, ARE ,OrlIS II D IEIII IE D PART O 111(•IHIIIE SCHEDUL,E Of 11P'�L II E F? EIIRVIII 'IE F III14II ., IDefiiiiini iicom "Yoe, " n `Yb,' r iiref to the ordering acti'Vity fliat Ii� s�i olTdierefld prip,iir iii s Ill ard�w hire ain dJdiir��seiinvices frolin iiiri i itl rr iiiii t art, r(' 'u'o1ntr Ao r')lundeiir the cointract., Tlhe te rri "ari bii0llarlyl pr li lira s"ri fern,to t,hiiir, a t,� m t ria s, it i i4 Illh r,o r . Ifi i ;l��rir � uirm�li be used I�a r t �iLli e o i rm t lllllliiiriU� r l r f ig tilie pro r .,ni ith iiii lh theanc[l]aryl Ilprog,ra ri "s aretU liiiir r I... Tlhe tern "'contract"'ref to the C 1rmi r tarl'" S o m itfes c-ND,ntr f... Tlhe tern "integrated scftwiaiir. "iiiiisi defil I as wiftimmw "rirllle I e iiiri the Iia,r'dwaiire whiiclllhl� esseintiall too Illha,,,,,rdwaree f fiiirrinw re,)., lllh e teirm, g m t e d wftware opti n s rU fe toill 11 fire,w r Ilplimiligr,aw,',miii a bIIIe co d e e m ibe d d e,,d iiiii i° ,,i iiri S t [II[e Sri R r ti I w i tl I "J r tf ,r w iiiiiir i,w r mloxiire,walit,liceilises that'You iii i�slt eIpa ratel rdeir, ,ulll separate,l rd" r will set,fo,rtlli the fees fo, [rite„ iiirated sN , rP laptJiib ;u are olTdiering., N of all IIIhau dz r ntaxiins iiii,vfiegrte wft� iiire cipti [si- p,l�aas iiirefrto the Cll(,,ra,&llle lllintr ,e S � are Iltilp�S ice.iniis Definit"Jaris, Rullesand Uetdc- atGes li° t (tile, nteg.,r to So a r p ian iiic iins Rules"' far tl speciflill iiirit" r I � iir �Il ti ri ait,niay appilyt Ipilecillrc i s III r r�, lull r i- f iiirri ul a iiiri t r sir f tw it iiiirit r �,��N r� , ti ns, iiiiun a�u.li' qu nit ireileasels arilid that" " jal,aan iillll be spl-, ifed iiii tilie applicablllee and in ,Ilh Illllr f, ,r k� � U � rr3 ' pt an ILJ nse I Les Tlhe term �op rr t r g s" gill ri, dil l to,the software that:riia,'., ges ar; a re"foir programs and lather &o r ., Tlhe terni 1pr ducA "m hire r iiralms,hard ware, iiintegrat �i#D, lre iin d op r ,tiiirii a systeill Tlhe term "pir grari reefers, t,o the program eiir ,,, ual iini d(� programi roc t, IIIIII tiN i° am Lli I . Tlhe teiinn, "pr gra si"' r fer,to tli sc ft—lia,re pr,oldlucts,,owpieed for is"tr�bLlit , , Oracle, whichy,,aLli 111ave, or reI iiiiri l i lg piroiir rig ��i�rnr� rm� iiiii�iim-i.� nd any proagram upi'dates, ajicq ire �iro ug Ili tecliiniilll pl rt- lllh e t erni e lire fE j teChl�r1iiiii C all supip 1plo,rt se,rviiice fill ic Ili o Ali h a ve crdre I 111h to "I .ltw r "iirefeim to the liardw are,eqluiiiipme,,int iiiiri l i iiiiurm � ��II Urm�i f op�i"�iiri spar art ... lllh ti3 m "Ihazirbiware refs , t1i hardwarle luss r riiamp is, a n iin .'a[IIiatbmi i iiri Lt l azir 'ware d Dcur1ne nt iiib, iiiiisi b e Iiveredith the h r I r ilr prowide, an li ne, Armcle H ,; li ,; MnU,m,ties.Supplem,ental , � ions 041,8,18� SERIAL 180233-RFP E XH III E DIT`E IHIa r llhaxe C o a o ilt lio n "our " r(w are for er conzIIIIIs s of the foillowing i, run! oIpeiira,iIIn ys eru° ("as defne,, 4igi o u a ullr ta�Illru u u t lllr t, Illr a IIIII I I ,ark qu�ulllllip � rmct Illlurm l u.uwrtalllru co ou nits,R optiorins, Illre Illrt��) pe i ed �Illn the a la� l lllll! �J r., Ise I IIr ru ;u�ui r>nr� rmut r pa t t r� II rm r Illliil � w I Rights ira nt , IIpDrin C tractora,G ce t lllru e of u�ur ° U r,quau I'�ame tl i rl-e cIllllu�usiiJve a urn- �s,u llln,a,,,bIl w elt li'ree III �rm, ��III IIIII pl u ie w Illll.rm� a L�u r or� Illr wit',� u rm�r �or ,Illllullmite,,di Illrght to lusill,i e prliurrs ,....'i ,:�., i,� i � � you 'ti; ii 6 :'' %^� [',i �.,- '� �. ,i ;°, w ,.... of f, �, ,� ?,,' ,,:�, nil Ilrwe�ceIIIII n er i es, ��u o �t� r N IA I fir u.0 r i rmlten �IIIII r,deri mg, �tu ut III r t rm� �s�u.lu bj ct, to,thile,term , these Ha,',rdwaree STCs,1illn6lll i Minlg the Illr le Ljoense Defiu lllltiormr a �� it ,ellr, the i➢ lil i, ,' d, i o °, You i, � o �,€N �m III agents,s-a , ,..�. o� i�ry Vi n[ III i �u�illr�������: u�� the Ilr _ rrnr� � u�llme,u�t .tu�llltru� r� .. ���u.r rmc �..rm� �� r � r� :uu� �"� uung, i°, uN `; "°W VI [ - it, 'idl N this, III §�i� u � �' ? i u i,v ,i; t,i., urtl� .�ut Illllulllre ut .tu .rm�� � i�t� u�lllrr�,�w t ���tlll�� Il .r urrnr��for t,lll�a,���"u rm �..rm� �u Illr� ��llltn Illu�l�"wl fir tl�e.ur Illll u i �- zle a rl 6w are� ' "R i u Illllu r rw rmr au llll ur�u u the co ntillr a t and tlie orgraxm, air s-Li dIh use F .r prolllrallri tlia. Ilre call allln to,la111]O,WU r u tollm and siuppliers to, auite ract,wut lru a u.0 iln the fug frier Ilri� of youur illnteniial 1,yus,ai°ess, ople,r tio,ns,, " i6h us Illlu red., "Y" u III the Ilia to use thl olit4ig" yst ni dle,[i4e,,,,,,reed ,ll'th tl ha a re ct,toy the terms of the Illlli u° r u� urt liA ere willn the I° "are.° CLtrrent veIIr ,`J , f the Iioeiiise are runs nt are IIo cal e d a t Ili tt�, po:�/loim,&llle cdo,milcon cts. Yau are lJoe,nsed to use th, r tui:rm, t 111 w rm operating ����,, � ii i �� i ,U it Ili i, cal support�, '' �y.,> ��, "u ,o �v, 0 'i���€ the i,i, s III U w t, . uu reds th rrn a i, l I�u�u�llll c�,l u�ull art r�,rucl a ulllru�DUr ,,:rate in., Illru dart of tl har ,,are.... " o'u have t1i [llllm u d R Ilm-uin- ur- , royality, fre, nalru-,,,,, .,rvs%fr u! !, u , use ,aria. Iinte r ,tu' of,. merle option,�tl���,t Y u°�u m ill u� r �L �t,try,tl�u� t ug r f the I .urn Ilr� �T` R the pI i�+ l�lllll' oc;u rm�t teiolln Illn t`I� ate ;t rl S are l tr u I i� nse R u�"ulllllesi; the I nt llral „ ma-de Illrt�l li these �� pare 'u'" ° Ya�Li ��� re �� illll,�lllru u��r��lllru� ���u.�u e ar ulllu���r��IIIr r� Illurm�, are [llloense d to luse t, ose. integrated soft,,wm o,ptl nd anyiu t ur t o u r opt,iio, a ,ties, s= u � , N N . u°"uar tl�lllro u."u u,l techn�llle l : ,� rul„ u. r t u Illllu and . .. ,� �f� t,ll Ill r r� �����, T� f i�lllllh L,itnid r t u Your Hoe nse Illrliu!ul t to any integrated to ftwa,.'ree options,that'You separaxtel aIr r, Yol IIneed to,, reeview the Illl4ilegr t t Softwa.'re Op+t]lo Il" I "Ill R Ullllesi lli tli u t of any C'Unflict, ee the "ire STCsi and the lntegrate,,d Software ptll,al I License R ullesiR the,IIIII lnte r t, foftwa.,re Options uu c nse RUlll es sh lul]taa,,.ke jprl ence%, " o'u have thU imiled, rm u - u u IIIIr R rep, anon - zsi u°um� gg lin Agra.j Illre m , ��lu s lllllr re utfu tlll�u l�u� r ��r " wu�lll,ft t � t ���r�u tlrm�esi H � Il lr S T Ilru�w lualllru t,,l�„ r ,�lllll License �e filllr�IIIIItiN rm a nld RLfIIIIezi,the&r rP the 1,ointr t a nl the ro r r Y u a re Illlli ce,n se d to,,u u b[ritegrated sovftwaiire ndany ,tegr t i ft a r'e 1upidaties, cfqui,,,n,-,,,d(th ro u.0 ig,I to dIh icaI IIII&LIpport oin a Illlurm r ar t illn,and as,part," , the,hardtwa,,re., Tlhe operatingm t 111m,a,,ndtoll, integrated sm r III inolllude se-111 i , I n lr ful R u°'rr�tu ulU � r tll� II IIIIII �IU ����u.�u ru �ruttu�u � IIllu�lll�u Illr�IIIIII�euru� �� u r� rr� ����u.�u r �� r ��ulllr ulllll�� r la� u° t - aLlr Ilruil to, Lm the er tiiiuu sy t, ru w integiraled so,fftftt%m L rm r' such terms, are not restricted Jn anya these IIH ;w ru STCs., Tlie apprqpnatpa t m Is a, iio ,i t ith such l eII°. r w c.,an be f ullnU Illlu I r "adrne file filels,P nolJloe files or Illllrm t1he doomiumental'iiallrr ri 11 rm ii the operating rmg systern,andilntiegra soof a ,°, 1Far'GPLV27 L.,L-� ...1 R G,P Lv,3 anildI L " fic&r recve iv,ed I u u �illlruaiine urm�II , i cal II if pau Ullll links to, rece,I've a copy ref the say ume cdorde '", aLi rce clowde" media IIIII o t lull s r°iIIoe, niuit " &Ltr' w"tittein request i com/sysiterns-op,-oII° is urceco,de Alt rru" tiA c ,m au.0 can iallul yo ullr ritten regLlilest to, rr ,&llll ' Ilr or .ti n,l, rm VP of Leg IIIIIR D 'w l u r e,",,rmit an w E llri ee, Oracle Illrl a , M - D Sho ree si,,CA 94,065., m� ��Ilr"' ,qLlie t slio l Illinclu6 the name anild" ellr"sarmc the pro u."u cit. „ Ulr Illtru 5,;,YO u."u.r C 0.rullrmc uam e .0 �Illl�u �lllll� �, yo,ull et 'rin rn a[i lllilln g, adl ru ,, au our ecru lll] Ilressi- Certaiin soulroe diisttib Ljtjoilnsi reeqUY a ee fdr II kicar llll II S oUllll thi be the R aLli wfflll bea sent detaiils,,an the cost and jpay,,,,,nient III c urle 1,erna[llll° Yo;ur request�t,roam t 13e nt ttl llll4 t`I ru , r t t`I t Ir I IIIII t Illllr f tllli U racle t°°t rr&ir;r }S C'OEM m u l mm,en'at Term Fund,Conditions 041,81S pag—ev SERIAL 180233-RFP EXHIBI TE ys ra pp[iiicaxble r ptolid�,,',uct- Tliis laffe f lo n llll� p y api les i f re u ze"ved syte,,ini amtVor �integ[ t' re�on pt, jsiiii call med�ii ��,a Tl r r III IIIIII � e J�nstalled the c,&Lrintry that 01 YO lb y','&Li sp�ecifly as the b�e��Jv&ry �loc,,,atjcil ur III �ing b�'ocument ur�wih&n yo,ur�i ur chas[mg, b�'oes not" [mdicatpa a, sliiii�ip to a,d,,' ss, the 1p 1lo cation ipecif',ed liin the olTder D. Owniiiersftip nd Oracle,or iiitsi 1 , ilisors,reta'.."in lo,w"n eiirs Ili i�ipaw'n d[ntellectuall 1propeirty riigjits tiio,t, e 1progran the olperatiiing sys 1p t&ni, and Jil, mgrated suftware,......, Clll,,,,radlle ur its Ilicensurs, ireta,[n la,111111 ro rty HgIllht,;") too t."11 e ���h a,.'rd are......, Gracl reta-",J n s ia,I Fo win ei'm Ili p and pro,plertyr,ights,to, wel�oped ki., and Lrlin""' ���you'r urder irpa&Lflting friorini se,,irvices Unlulless otfie,,',,rwiisee sty",,d �in I y','&Lir lordler wit'll C'ont ra clo,r, tj tJl e to ire e x cJ u dii n g the oIIpefatin g system, iiiinte g r a mire iiinUd a n Y lotl f Il pr,o g,,ra,,,.'ni s, a n d rii ll 1111 is o r a m,a g es to, th e Ili ar d wa-',,r illlllI IIp, fr,orn, ra c I Li p,o n dell i i in ajic cdo,r l iiin c e wit Ili the iirelull n liiin c ote,mi s 1"7 0 110 Till to,la n d o wn ers-111hliiiiip of t Ilptrolig,ra m s,t1i e��ople r,ati in g syste�m,and �integratjed sid, slim"I'll rmvt i a"S'sl to"i 1p y','&Li to,a,tillh[rd pa,,,.'rty���� I e��to,a n d o win ers-hJ p,of"th e p,r,,og,,,ra,,,.'nis,tlli,e,o��pillier,,a�t�j�,,,n�g sy `,,',&n1,and ii',ntegral, sliall iiir&rnain Jth 0racle%, "You m iii ake a III III T]hiiiiir,,d Illh n I olig "Y'y t1i al:ini a, a atj oiiir iin e ce,sis ar y f o s,e wiii th soini e��10 rac I e p ro g ra,,nis i s specified i41i the ptroligrani do,uLtm,&i tjoin,ur�ireead�nne filllllesi mc,6 ffles- lllh IIparties acknowledge�that the t&rm,s of tl cointracA lor the, Hn dwar ,SNTC's ,rot la ppIII" tio suic tliiiiird pa,.,rty teadh nDA0,1gy., Tl leer sire is,not spezilicaIIIly blesig ill [nte nde d foir Luse a IIpartsi,, coi rip oineiltz,ur foir tJ Ilplan;nJimg, r operation of a nuicl r f 6i1i1y- Usie,of tlle Illh a,.,rr.]wa re fir these p Li',r pro,sie,si is,piiirolllhliiiibiiiiited- te" certa��in Ill d, vuni siet" of Y ou acknoW��edge� tel to, olipera, I d, re y','&Lr,.r f 6�1�ly miust ni,eet a, ni,[nlim re q Lill J re m e nts as,dles,ciiriut e d iiiiii th e h deer wa,,'.'ree ido c u �entzitjon- SLicli rnay cliange from tirnve, to,tirn,�e'7 as com,niunic,,atad by Gracle�to icab le�har d�ware�Li I t", pIlli "YO,o u may not- lip us the piiiro g,ra.,ni s iiiii n a re n tzl tini Ili a,',nn g,Sul b s cin..I......o i rviiic ,,hosifing,lor capacit:y; is reimo,'ve imolid�,Jf�la,.,ny jpmrgiiir'arl Or llwaxre imiqark[in� ur�la,.,ny not."'lice of oir ils lJc&nso,rs' i rop�rietary ri�glits; 1p P lip re w,'ve la,.'ny c oilpyrisog Ili t rm,ti s oir tl it tiiiiii ^steni oir linte ,rated so,ftv,ure' lip nial tl irog,,'ira,,,.'n1S,, qr-rating s,- or niatjerjaIIIIIs, res',ult',"ing from t, I yrstani, �41'ltegirated &a�� s e,,,,',ry i c e s a via i IIiil i iii iiniin e r tiio, air y th r',d p a rty for�� ,s,e �in th e�� th i rd pa rtj s b u s i n e sis lo pie ra tilio n s (u n 11 e ssiii c IIIh a c,,c ess i s e x p re ss!y i e rm,litte,,d fo i th e�� cifi c ptroligra m liceiin IP lo pie ra t.�','J n g s ysite,m,,J -e,g r ate,,d sil,ftwa,re or neat atie,H a frioiini t,',h,,e, se j��c es y','&L,i have acquiired)�- lip c aus e��oir p em,It r,ve rs,e��e,,in g�in e ein n g (lu n lull sis re q�Lfi re d b y 11 a w f 'inte ro p1L=,L,",,,r,a,,,,,b i 11 i ty):, d assem,lb I'y lo r d e��co p i]atj,, of the olperating systern, [ntegrat�ed solftmare, 1 r i owgrarns (IJhe f reeg6�41ig ro Ili iiii�b il.�"Jo ii�n Un des but Jsi no t�iir n,Jted to,ire'v"I i I e w"lof du ata si c tu ire s lo r niillar�m ate inals provduced 1p by i ;,,te W,,progra����rnni,,,,' operating sys aini oir�41itegira ed soft ara; lip ti t ftwa�r�e�� except"'ri a r c'11hJ l Lfr iva P� p(ase-,&, toyni ak e�� c o1i s of"th e o peiirat i ing, sys,te,,ini oir J n t�eg,rwe d sil i ire��� la,ce�� def'ective copy',oir fo,r pro„ m, ftf ra 've catjoin ur p lip ddiscllo resUftsi of la,.'ny 1program an or Ili ar"d ware tests E. Disclaimers,and IEllxclllltisj IRennileciJes Fuir tliie � III of cla.,rity this is the 10rac1e wa.,rranty;neve,,rt.', ellllll iiiict bi, aacc�esse',,,d by yo,u ';,u g IIIh t Ill C lo n tier a cto,r,. Or... ...le vm..'rra.'nt si t Ili a t iro g ra,,,'ni i c eiin s,e d tiio, you wii 111 o ple rate n a,11111 I ni ate,H a re sil cA si a,si bl es,c riu d J n t e for lorine yea,lar firoini blefi'very(Le%,via pthyz�ii ca,11111 Grade Harrdirare U-S, C'a,mmumities Supplemm,emtal Ter in s and Cilond ItIons V0418"18 Pagge SERIAL 180233-RFP EXHI BIB`E pwn I o,ad,) Yo;u must rilicAiffy Oracle-of miy 1p,rolgira,.ni err fici c deein , ' in one yea,rJ"rorini �el'I d,y wi Ch'I 've ACLE111 D OES NOT GUAR AINIT EIIE THAT (J) T HE HlARIDWO" III IlE III RODUCT.S. ('ili) OP EIRIATt, G SY, T EIM AND [11'A TIE IGIR A T EDS OFT WAREII,AND (iii),THEII PROGIR AWS,Will-11L., PERFORM El II , R-. FRAE OR,LJNIIINI TIE R,,R,,LJPTEIII'DN,,,O,RlI T HAT ORACILlEll''WILL CORRAECT ALL HARDWARE PIIROD CT S�, OPE11'11R, TI1lIlrAG,,S,YS,T ElIVIAND IIIIIIfAT EGR A,T ED SOF TWJ[AR,E,,AND II ROG111RAM EIRROR.S. Oracle 1p,r, 11 'lll�desi a llimlited, wa�rrantv("Oracle�H ar,,dma,re�Wa,,,,,rr anty"')fur('10 th e��Ili alrd wa re, I t' lc).',"p&r'afing systeirn,an iintegrated soliftwiare and tllle iiillilitegrated sovftylva,re loptiolls,a,,.,nd(llfll)the lop mtjirig syssitem m,, ll,a,the rated softmshire niedJa,and t, e J ante grat ftwmare Opt'iiuns in,ie,,d,.Ja,(", i � ill (i), (ii) II Je�waf af s�that"the lhard�'wa�r e mTll be fir, firoln,,amid Lus�llng an�d,(liili' comfllecti, llq-r,"�Ha,,,.,rdwaree llteirnns'-- Orac Irr Int III oper a,t I'llig sy,- ein and lintegrated sioft—w",awire a. J n te,g r at,e,,d sof,",twa ree oiptililDl 11 s 1 not, ca.,u,&ee lln tllie ! ,lha,rdware, material ,le f ��cts in ilia ate h alsmilid wAovir k rnaiiis hill p,fc)r oline yezr ftoxim the, Sate tjiie�ll1mra.r is,,� 1,0 tail d,l,,,"ect, in m,ate Sri als a nd 1 'f'P ,�,,,rim;nt si tihi at"th e ni ei1ii a,wii 111 b e��fire fe fm m m ateriia I d ,I detllve,' ,,ld to You. C le w�a s wul ilk in an sh i IIp,fb r a pe���, ',id of 90 days f"'rc)in t� tea tlh U iii erlliillia ll si d e]i eiiired toll 46u, Y o�,,u iii ,a y a c cRe sis a MO 1`11e, deta,[lled e s c.,"nipti iorin of tllie Or �a rd aifre� War anty axt, o,n1ua PIlrto ll i ici eii iidiex-ht in l ("VA"a rrantAe j e An han g t I i e rac.,!I,e Ha,rdwa-,,,re� ecifted on tillhe War.,Tawnty Web IPage��wil[ll in aIpiply to lhard��waire ur me�,d�ia, c,rd`e��re,,d jprYiolr to suic,11111h dh,an'g e��., 'llh e��0 r a G I e��Haiird�� pare W,a r anty a,p p ll i es ,IlanIly tio Ilia,rd-Wa,re a,n d m,e,d lla th a t', lhav e��blUee n (1' rnairuLif'actured b lloiir For OracAl e iiim d (2) sio,Id li,:q Cll,..,,ra, (e itihe r 'iirectly'!or 1by axin OracJ,e,,-,, ai�L,ith,urized Tllh l 'I', mire iim,ay III ,°w,ur tllike,ne,°w Th,Oira,dleIII to,lh a rd�"w a re�thatl'i s iiii ew a iiii d ha rd�W� re�tih at"lls Iii k e-iiii ew wh i ic 111i lh as A Ell,iiii r em a iiii u f ctuui re d a���n,du c e,"Ttiifi�e d fry wa,.,rira,n t II iira c I e%, Orac.]e iha�rdwa;re Iprol zAs may,lbe ne IIlli i e,. pro,ducAss that,are iiine,w a,,nid lhardwaire�pr,o., cts thatare[4-1,-new whilldh 11mv,e��beeiin anid ce,rtif,ed for wairranty,b,.,'y Orac,] - Y lair aree wa,rr a ri ty'!ces s a, in lairee d eta,i llee d dl- i c riii io,iiii of" the Iii in lite d lhtt, -Ill ("tIll walfilrainty web 1page""). Any dhainges tlo tllie lh a wa r,,,e,wacra ant d t iiillI s s,,�p e if,ed of t,lane wairr ri",,we,b pagg,e Wi I iiirmot a III]y to,h a r d ware or e re d p ri or to,sIIIILi c lh c lh a,.n - Parts olf c om p on e ilits w1i ll cllh are r e pIIIII a ce,d irm 6eiiir tlh e a l lli c ab I e��wa,r.,T,a,n ty in aly info,t,Lie��lne�w- 'T i t1e 1i ill all I d ef'e cA iv e cart wih i c lh are rein rno ve d firmij.:n�i 111i a,,,'.'rrl wa re lu iii,e�f a p 11pi i ic a bile w arrant sillh IIIIIII train sife r li),a c IIk tlID, 0 rac`le- I -e t No, il w`ll a�piipl,y to t h e hay r d 5"jprod��L i cts, sy-, M I l int. grmed softviure,ur in eid i a,wh i ic Ili lhas bee&nl'. l�iii, niolidt�,Jffed, dapte itlioLit GGradle`s- witt&n c n7todiificatio,�n lor re in ol;"v al o f th e 0 r ]e1SLtin rYi IIIIII ii �Ltnn,ber tlag o iiin t Il a r a - i lii ni all treat uir Lus,", Jin a manineir cth&rtl n iiillin accdo,r,,dzri c ll"th ' �e airelevant illilli. ree;pailli ,d by"aiirv'u , [rd party J ria manner"whillicli f ils tlo me,,,et,",Orac,,,T quaIllity,staiiin�dards,, Tt ivmp J ro p erty iii I ll e�d b y a iiii y i a rty olith e r t 111i a,,.'n CD r a c I e�c a,.n ir a,,'ultj1i oifize,l 10 iira,c lle c e�� jll'fi Ue d i r L9 i s ,11 ll,axtli inDic 113 Pa rt"n e,lr; v., is d With so.ft,w"ar,,,e, n c,t cove ree d by tl a rr a n t ,tic,)th e `Xt iiin t.,th at th iirollllill e m s a r e at��t LmtubIIIIIe to, Li cli use viii. rie',loca, toll tIie-,,e,1,xte.nt.1 t°Irmat prolibleiinis aIre attriibLttlabIllie to,sucli ren],olicatll,on;, e�f in a tll,,o ri all e x,p,o rt oi�, lc,Vill. luse 'Irectly lovir i,,,n,,di,,,reztll,y in actilrVllties i roliilllibited 1by UA S., 1P r, Ullat D'Dills v 1 1 ,,e,,d II IIp,,,a,,,,rtjes III ppea,ri g olin the most curr&rit U-S..ex,port eXC1L1SiOjin[ i eellol to,munt"Iries sutyject,tl®r U S., or iiirest'jri ctio n,s,; x, luse d reimoteIll"y to Ifni llit aite a,.n,yac,,tjvi1.,iJes iintjiie cc;uiiitrilles, ref"ereiliced iiii (vllfll)aill fllx 31,111,111b,ove,'cir A P miiirchaasee d firoijini a y eiinti ty o t Ili ear th a n CD r a c,,I lo r a n CD ra,c I a u tlh 0 Amer it sellllllI e,,,,,,r- /Girac]e Har,di�vaxre US C'a,mmuxulildles Ter in s and ClIond iirfilons 04118"18 paggl\4 SERIAL 180233-RFP E N-I IS!I1TE IIIIs,-Oracle H does ni�owt apply to,ni�oriirnialII we�ar of"the handware pircducts,o,,'r nedia- TI, Or, c,,I,,,e Hardwawr,,'e,Warranty ext&ndeed only tiio the-ar�lll�ginal p,�,,u,dhasjse�,,;r o,r�,arig'ilaa, Iessee�oftlie�lhardwdre� I PIF1 oc, cl wy � vdIII'id iln the ev&nt.,� t, at tltile� to, ti',,h�i e Ihardwa,re� pirooduct lis transf-ped- ,01-1 aind na 1,ie Or,a,c,,'.",,I,e s,o wawavnts flial.,s,&rvices,w,,,JIII] be rio,vided iin a,IIpirof'esslllll�onal mann& �nsistent w,"ith fiidustiry standard Y'olu rnust rmfif, Oracl f" any ce-s warranty, wtttilllllni 900 hys from p mian, Tcr the e�xtent io,�t addr-esse,d J�n yllratir,�arder fox�th,e Kardwaue Prcoditicts and ni�edlllk, tc which thi,.'s, 0r'ac,:IieIH Iwa wiarc,I M E,I[T HI E R 0 R.A..C L 14 0 R 'Y 0 U W III L L B E L 1A,B L IF �F 0�R ANY I IN ID I�R,,IE C T wi I NI Q Ell"NIT AIL�I S,P Ell"C III AL N P L�U N IT III V E,,0 R,,C 0 NI Q -�Q U Ell" I'T III A L,D A M A.Gi E' , N l S,0,R,,A Y L 0 S S ,0 F PRO F IT S E"I'V El"IN I E �D AT A, (0 R� DATA U SIE111 AR I SIIINI Gill U7 OF 01IR R.EILATED, 'TO,," THI1115, WJ'AR,R ANITY HIC EVE Ilia THEY AR,I1ISE,, WHIETHIE11R,III IIIN CUAT R A T 0,RTOR`T,,(i(10T HIER.MSE. Y OUR,EX C LU S1 VE RJEIMEI ATAID OIR..ACLE'IS EMT IRIE IILIIABILITY F BR,EACH OF WARIRA.MT Y SHAILL, BE THE", RIIIEPAIlk OR,,, AT ORACILIE11"I'S OPTI110flI MAID K.PE"INSE111, REIPLACEIMENT OF THEII DEFECT IIIVE PR,,,0DLJC'T,, (1 R1, IIF SUCHI RIEPAIR, OR, REPLAI" "WE"INIT IS, NOT R.EASONABLY ACIHIIEVABLJIE, TIHIE RJEFUND H T IE 111 FEES PAID TO L H DE1 Q ACE F OR, TE 1"IF F ECTI E V IP R.ODUCT111- Ol (B) THE", RCIIE P1 1IIIF ORMAMCE OF T HE F III CIIIE"INT IIH..A..R,,D W''A.,R,,E-JIB EIL..A',TEIID SEIRVICE OFFE R'11INIGS; OIR,, ORACLE',' CA14INOT SU B,,S,'T,ANIIf"TIIIA,,IL.,IL,,Y COR.RJECT T HE DE"FlICIIIIENCY [INA COMMEIRCIALLY 11EASO'NIABLIE", MA. EIR, YOU KAY E N D,THE DEIF111C]ENIT IHA,IRD,,"WA.11RE-R,,IEL..A.TEIII'DN SE"IRM 11 ICE 0 'ER11INIG111S AND " Ell"COVE",R, T HE FEIE11"S YOU PAID TO �O�RIA,CI"L.,IIEll"�F�OIRI'THlI IE'll"D,,E��FIIICI EN���'THlIIA,,IR'IIDW, I E"I'l-RIELAT E, SE11"IRVICEO F F EIRINGS. TO"T HE EXTE M"T NOT P"Ri&KIIBIT ED BY L A.W, TIHIE''"SE''" W' R ANITIIIIIE I ARIE111 EX C LU S1 VE", AND THEIRE AIRIE", NO OTHE R,,El"XIPRIE SS ORI IIIIM P LIIII IE D,WAJJRIR..ANT Ii -.S,OR ONDIT IONS IIINIC L UD IING A,NY"''W,�,'�A..R,,R,,A,,NIII'TlllIIE'll'S ' F NIESS FO�R A PAiRTICULAIR�P U R,,IP ii E OR,0DNIID1T1Of4,S,O F M'IE""R'C'HIIIA,TJTA..IBlI L,,IIJTY Af F. Teclii�ri'illll su�Ipt",picwt 0011ISSiSt'Si-Of aInAlUall te�dh�ri'ical Lipp011, ,&&rvices'J'M may!have, o,rdered olf,r WJIII arder for the hardwa,re�, liIncIII,ud�hg S,1,1,Ipc)rt re.n--yails Sjuppolil.,niust IIb,,e i r '&re IIplursnitailit,tic) a va[��d E,�nd Use",,'r a�Liii dh t1lies,e HIard ,ree STCs W J"th r es e ct,t,o t e cillh iiii c a-11 P up p o, f T softwaare prodiuct,.$), bu�g fi,.Xes,se�uLiiinitt, i�xez and uI, ates r�eceirved sillha�III be provided iundi&�r th�e teiirm,s d"th e��11 c e,,n[se,a g r ee,,,,nie�,nt thili Yoi, I a,,,acce,,,,pted UpOin,art ring the p.,,roi it o,rdeired, an�rwal tpadh n ica�II supli o filrsit yea. and , III &LflAx eqUent ye�,ars) for programs is P prcovideed iunde��,r Oracle"s ki�u,,ppairt.l pdIicies Jneffezt.,�at the��`:Jiinie the&&rvJcersi are proded Tlhi, te&Ihln'ical &uppoiiirt.'po".1111iii incoli rated Ilieire,J1111, aare�P ubjfect"to dh,aii� �e at'.,,Cv,,ra,611,,es, disciiretiolin IhNDvweveIr Oracle p,&IIjcy cillhanges, WIJIII n result Ili a nawteIrtal ired=tj011l J1111 t117 le,veil of" s&rvicesi provided for sup pc),,,,,,rtjed prog ra ms du�ri nig I',,,,,pieriod foll:r whi dh teclii�n����cial&Lippcort,has I &n ord&red- Yoi,Ll Siha�Lfld ire��,vi��ew th�e poiflic���es, prioil:r to eint&r����vg linto, an iord&rfc,)r the�applica,blllle.�seirvices.............. u III ,ay access thlee cur,reent i Ap,11W ww',.io,�,,,,,ra c II�e C,O M I U 5 iui�,,p "irvpD,I' esfiI iiii d e�lx-Ih t,ni II Tliie�v,ilers��,,an,oftjiie�te�dhn caII ppoort pD,[���6,ies at ht s-, J te;dhlaical s,,,u), lrt.,ppo,i ",poi �s state that, ",gdoba�II ciullstomfer ant ys,,t&rn,s aree ncA desIIIIIIgned y to,wcoilri�irnilodatpa sip,-la. sewrity cointrols thawt may be�� reqLiiired tiio stcore�c)r �,,rocess certa����n types d' seilis datga-l"'Ac,,,, 'AiinglY, as,stgated i tlie�t)edhnica�II&Lippiaft",poll'�l TOL,i a, ree noilt tic)&Librnlit any specified lr1 thlee ,vira,6IIe Global C,,,,wc�,.tiom r Supiport Se GLI[Fty Practices"to Or,aw,,111111 Lr1tiof any,ser'Vicoe reqi,iest- Sioft, ar e��Updat�,e LJ�coeiinse,&,,SL,,ipart'(ar te;dhiniica�II&Lijppoirt ir pri�� g to,,,So,,ft,,,tw, ,are U atnii, i tiftrcl a,pidaite� L��c, is,,oe & SLippc,d.11P "SULS"'') acqu[red wiiith yoLivarill may bee re "I 1-Pewed, I re sel II e r� t1i,�vif lis''i "'e,xpiiire,,iss I w utl°oIllrlz ed tic) dIllllltrlllllllwlt,pa SUII 011lrt ree n,le Tl w rw,,.`,,Jt,]Ih "icxintracA,or wt] spedfy ", ,,,ur SUALS fee fo,r till ffr st re rig yrill slio,,,uld ya�Liii Ir Inew SULS fo,r'tj III n numlb,e�r of S f, d Fo,1,.:r t, saani,,e pr''cigrams w cant.a[ned it tilhe oingiiinal �order the fie fir,SUL S for ke�sezon r&n sl y'eaT*,JII]IIIrINot,incir iasoe by inio,T than 4%,ov&r the pricor,yea,,.�rs,,fees, u elect not.,tc Ltrchass,e tpaq ri ical suppoit, ��at�the�trill e that�.�,tliie�pr,oig�rani,lus,ord&red,then- ..I I em�e nt yro�Li may Ise re u d to play ire i n s t, f 1 11 11-Y,,0 Ll i[n all:co,Td ance, w","ith OiiraadIe's te.,dh,�IiCa�III SUppo rt i n eff cA icl relhs t ate meli t6rac]e Hormidi e US Co!'Mmum,tie's IS,upplemoental Ter ins Fund('ilond itions v041,81S Page'� SERIAL 180233-RFP EXHIBI TE e 1P 6��d�e tiio, P�L]Irchaze te cllhniii�ca,`]support at a��,,axt irddate- Techn���call su�ppo rt fair i rograrn,s effeactJ4e upotl s Iii v.,ni eint of tan g i bil,e n �J a,o r Lij ipo,iii t Ii e el c 1J date of th le or f if shill pIni e ri t o f;' t iirr g iii 1,Ae ni ed ii a J si ii re qu. ee d- " U 4. ,are and Systems &Lllilp an'( ,,JILlli&i g fiIrst'year�and alf�� subs,,eqL,,ien't Pai'rs' is If lorb�ef d, Oracle H rt, ine' iin III r,o v i U f 10 ra c I 's H a,,,'.'rd w,ire anm d Sys gill ,si S�Llj ip,i", 'o rt Po Iii cj es n effect at th e t i m,e th le si,i,� c es are Il pr,o v i yde d- �Llli a g iree to co oper ate w�t`h 10 ra c I e an d i ro,w�i d e th le a,c c ess,re so u rc e s,ni a ten a I pie rsiNo,n n e'l 1p ind cansents) thal., Clll,,,ra,6llle may rteqLifirte 'un olirder to, ip,&rfoilirm, the sitmrvi��ces- The Oira,6llle Hardware an., Syst&ms Suppoirt Pol'icJes, uncorpic)irated h e,,reIl i71, axre� sUbject" to 61,111haill,"'le at Grajcle's U t, rta I��,y reel d�Llli c e tiliee 11 eve lcA's eiry i c e s i ro,v�i d e',,d u,,ruin g tih e P er'i No,d d���svretiic)n'; how W Oracle wl��inot,m,,,a,e 1P fiollir whii 611h iiirac I le a r �w ar and S yste m s S jup p Illh III n o rd,eire,,d., "Y ou s h o;ui I,du V th Ilp liiiiicie s nlorb�&r�,Yau mawyaccess the vLtrr&rA,ve,rs�lo n lof the Gracle �1ware and Systeni,si Suppcirt I 6l1re Ilhttp �w lit"MiL J e tecllhniiiiicall su,,ppoirt II ,liiiu stat thatL'"glo,ii ,I ciusticxinief suppo,rt s,,e,,,irvJcep and syst,&rns are inot d igned to acccinimlofdiate spill se,uLiWity controls 'Jiliat inmy,ibe reeqLlfiired to, store� oir prozess, ceirta"'.."ir types of s,&nsiljve d atia 11,11 A c co r.iiiiih g a s state d J n t, to cIllh n i c aIIIII Ilpc)rt Ilpc)liiiucl s.Yo Llli agreie.inot to, �Lli lb m it any h e,a Itih:,1p a ym,e ri t carol, or licyther"cdontr,6Hed oir 1.11 S il.�',Ivte(fata th,,atl'reqqu�tpa pt:rotectjoins gteat than tho,se specified iiiih the 0racJe G10ball CLlis"tom&r"Sjupp 'ift,Security Practices,,to Oracle as,part, , any service, reeqLllest- Oracle Hardware imm ate rr rsi 1 72 p oirt a c q uiiiuree d w,,,.',,i th yO uiiir'oird er a y b e ree iiii ewe d a n ri�Lli,a I Ily t h r1D U g h a, resetlll&r� that lis, eexpreessly a,,'utharize tiio, d���stributpa suppart reei i 'Is,. The olird er with C'loiinitraclor w jlll] I spleclffy,y,our�0racJe Hardware am st&ms up rt fee f r t", ,, first reineewa,`] year�should u,'&Lii reinew 0 0 e,M i", I��ridd same cdo, cont aiin ed iin racJe Hardware,.and r the same sysit �incze,ase by MilUe, thaiii 4,11% ov&r the Il pIn or ar's fees If",, , u eelect not,ti Ilpuir6h,,ase techiriiical&Llli Apo,tait' t, y Y th e t i m,e thawt the h a rdwaree i s o rd,eire"d po,u ni,i - lbe re tiio, pa, fees in ajic cdo,rd a n c e wiii th 0 ra,c.le's- t e c h n c all S�Lli '0 rt J e iiiiGr I iffeactat tihee tJume-of if yllau de,6iicde 'a to,pui r c h,,aye te,cllh n c all sui p pD,,irt at a[at er d a te., T1 III�, 111 s�Llli P P Oirt fm r h a r,,d w,a re effe cti v,e Lli pO ill id e�ii v er y of hardware lor upoin date, of the olfdi ,f s- pm,e,ilit of Ilw,,ire i iiim cA reqLlfiree d- 11 n v,,o,i c,,eA,,, fir tec h in i c a s�Lli p p oirt s erviii c es,s-h a I bi,, s u b r,itted b y C,o n tra,c toir oin a, q�Llj, per y 1b a,&J s I(lu ill��ee ss out.he rw, ,i se s p e c 1i ed i in th e lo rbl e r: a fte,',r `h e c o c, I eti p oin I,I s ILlli c h iple,h ol t ari, thing ��4i Clll,,,ira,6��e's to, inkal support pr1i1c."ies or Gracle's H,,ardware� and Systems y J J TM,Suppcirtl Po Ilicl to t1lie coil it, iny, YOU iii diisco,ilifinue suIp, ,,rt at the eirid of"any C u rre'.11111'.',suppcilrtl to an�d 7 at any tiiii e there afte r,, iiireiiiihState p p o,rt 1by e x e c u g a,ill i p r4J er for s i,clllh se rviu ce,si witilh C ont ra ctio,r �Llli due,cj d le to iiireiiiuhstate s u c Ill" Ill y rt7 yD,u ni'u sit i1p a y a irell it sta., ni ent"fee., The reiiiihsit teiii e ri t fee sh aIIIII I III e t h e a m ou it t'l,i,,atl'wou I d h ave IN,, n ip aiiiu l IIby,th le o rderi n g a ctj pit, fir th e pa st sui p p oirt p,e,r,i clid had sui 61,1111h support inot I�,apsed- In adUdil.Jta���n t he re nstaterneint few d escin ed I the precediing sertt&nce,�ll nulust, II pal,I`t h e sui p p oirt Fee��foir th e rye su i p po rt pluleiriio d q u,a fte rl y,J n a rr ee a rsili i a c o, c rd,an c e wit h t h e r o d 'T h Yiiiu I.,e�c h n J c,,,ia I sup p otrtl fee fo r t, e,w suppl®r rt pein,od Js cornpute,,d as f 111a, (i)i1'supili I rt I��apsied, the in the po support fee"y�o,u pli,ai�d��folf the s u p port fee fo,r�a, twe"'lve, 111th S,�Lli P P oirt pi e�J Gd s h a,111 bee th le sit a n niu,, �iire i rD g r a in an�dd,,o gar d,vw a,re syste m, (iii�')1'yo u n ev e r�a,c q u,,hired d te��c c a I sui p��port��foir t1i e ree I ev,a,,nit 1p pr,ogIrani aill,r hawrd��w, e sysitem,, tihien the amnualllll supportl,fee si lbe th feve th,,atl'woUIIId have beein chaarge,id lif&Iuprt h, bli ard,ere,,d lohgiiinallfly�for-the re,"levant i lograrn, 'ir hard�ware syst,,&m,per Pirl 1p OracJe's Support, rr Ilpo Iii cii es i n effect a t th le tj me lof ree i n s tate,m e,ill Re, - .1 adjustniertts,m ay bee s, ,r poi fee des,crtbee d n(i)and(iii)allao,ve...... G., a pile rt y I n,,d le rin n i�f i,ic.at i ol ni 11 f siNDriini le'D ne ;,es a c I a iiiim r ag a i n s yo,u o r, iira c I e ("Re c illpi"i e ri f vvii u611,111h rn,a,y refer t yo,u lo r 0 r a cJ e dep,&nd'l��n 1upon wihi IIp rty receiii�rve,,d the IUatertal) that an ur f esiii ur � specificatJ�,on, softwaree, datia, haxrdwaree or mate runs al ("Matehall") kill mi'ished y, oir 0 ra 61 e Pro vi' er"w h 61,111h niza,,ref"er to yO u o r�011,,ra,c��e d epille,n d J n g oin wih i c h party p ro v i d e d the M�a teri an d used d Y II 'y t 11 R e c i�ip le nt,i n fIrii n g es its)i inte le ct"LU ai,]p ro pill",Iq,,rJ g I'M si(i in c u d n g U-S lo r fD ree i gn i a t ntl e ,,,tra,d�,��i a rk an d 1p CIO ;rJ g h t),P, the Pirovi��de r�wj I J n�de,m, i f�th e Re ciii p e n t a g a i n s t t Ill cJ a ilium toy tiio, t1he, elxteintl'i rini lte d ��,aw Jf Pe, tJ ,,,Recipient oil l the f [lbW�ing:: fir mcle Harudivarre ITS,C"a,mmum,fie Supplemm,emtml Ter in s mund Clio ud 1"ItIons v0418'18 Fagge)k SERIAL 180233-RFP EXHB!TE ilioti1iU °I rovider promptly,iin writing, not Ilater thain W,da, i ��ri i ys afte r th le R eciiip e t reeeii've, iiiotJ oe of the claJi"im, GJ,vees, the of the defeInsi wit'lli iinp;,ut fryim, Rec,,,,`Jplii�eiiit, and ainy seft.,fe-ent ne g o"t�j at i o1i"a,n d GJ,vez t, e Prcviiider the it rmatbiii,a,,Iulthor'i1y,,, and awistance tl IPraveder rieeds t, defend ga,instl'or,set.1,111fe t1lihe cla,[m...... Ilf the Piroviii�d, 1)eliieves oir it is deteinmJned that,an,,icyf"th e M, may have violated�s�, i, eo�ne e2sel's Y pr eiirty,ngIll hts,, t U Ill rovideir 6ho*se tio, e ither moo ifly tl° IV teria,111 to iii on_j ri fid ill giiiiiill g (wlii i]e substailit',iii Ilpireseirviing As lut[lJly� r coiaed use, or iiiiif t, ese aift.eim, "ves awrue in uoiiirmer,cialfly reazoilna,,�W(e, the, Provi��d&r�rnay e,nd ' ie Ilicense, fdr, and Iij reqL,lriree ret.".Urnof, t'll, ,, app.[iiic,la`,,,,ble, MatjE,,r,ia,.]' 1� you alre the Pro'Viiderand si; idh ree`vrn inlateriialllIl ffy cts -, iiiiri p ar ntractor's aty;,`Jllliity toll pleffo mi lid u e to,,a,wiD,rk, 111il,teIiii en t I s c I ]e Our Cost J In,p a ct R th e n C lo n tr a,ctolr I at iiit si ol o, iin d Li p on 3,0 day Ilprilo,r wrii"tten'ino . reqLjez t temiiiiinatlo n of ti e &rde,:r_ Tlhe Pr, ,deir wJ111 not lindU&,,,,iivrfify the Rediii, usees, out iii;'§de the of l i s pe iusea dentified( �h t he pieint �f' the Re6ipienit, 1ters the Vaterfa] or it �Flroiviiid e r's u se r docu�raeiiitza 'in o r lif the R ecip,,Jent lusus, a, vemiioiln of e M�ate, als whiialh, Ilias beein superseded,,Jf the infningemeii, 6,a[m, coltIlld have l eein i,de,,d Ili n LIInalftered oLlrrreint ve�rsi!Join of t MateriaIIIII whiiii dh was,pt:rovi��,I'fl to,t1lie Re&�Oierit,, ,or if th e R e c i 1pi Int c ointi n ue s"to L,,i se th le a p p]i c e Vater,ial'l after the end of"tlh Illliioeiii to LIse t1liat Mat&ia] Tliie Pro 0.,er will illicit:iindemjiif thle Re llz`,Jpiii eilit toll tilie extent Chat'air Jilif ngeim&iint i IIbas R soft.w'a,,.T,p.,, data, oir iiiri,ateirial iiirm flby t1lie,Pirovideir Or te wiiiiillllll no,t,i n d e�ini,n ify you to th le e Ale ilit" th,at an cla'.."im iiiii Y b,,asep,d up, ��t�ilie,,co,mbiiiii,nat"ioili(3,f" iiiy Mzteda lull witi ,aillyi Sri D,dIllL,,IoCts,or rvicep not provided ki., i��fol,�r i i.I..... genient ca,�used iinsit y 0 tier c I e%, 0 ralill WJ I nowt, ii,'eiini n ify pau��fol,�r y �LIir a c t.,Jo n s ag a any tliiiiiirrzl IIIIrty if the ClracJe program(s)as, 'e1i'vered to, u and used [n ajiccdD,rdzn ce With the term,s of th le orale r an d th es e IIH a,.,rd ears ST C"s wo uIIIIId i t o tiforce - s e i nifri ge, a n y t, iird p arty hint 111 e ctua]1p ro,peIrty, rigilhits., Oracle Wiflll not iiiiindeIiimiiify yof If any 'iil Jingle, erit dialim,that is b,,ased o,m�� (,l)a patent that yo,u were made mare,to f prior to th e eff le et iv e d a t,, yo u r lo,rdee r wJ"th C'onitra cto r (,peu,rs Li ant,"to a c,11,111 a, 171, deiniand�,Or notice) our(2), " I"! ff"ective date of yo ir,uo�r dt&r,,, wiit h C on tra,ctc�.Ir_ 1,7 y'o�Li r a,c IJ�,o n s mil Ib r to t1he of the parag p1ii 611.1-1 e and w"itl iirsllilect to lhar �'waire oInly, Oracle b 1 (011T Po n tI1i&reof,) may have, vib,late�d a, th[rd pa�ft' "s,e'��eves or A et that.,the Iliaiirct-I rue I �y propeiii-ty, rigglilits, Gra,&��e may toose"to eith& repil"la,ce clliir iii diify.th III ,awrddware 101T portm,ill the're,of)to b,,e ( lhiii W ]e&Llib- iiitJi,,al lly 1p re se,rvi ii 1111 g S lultflit i y or iD,r obt a'.."iiii a, nglM:to, all fill coi�itjiivLIed LIse,Q r iiiii1f t, es IIII r iiat',ii'vesiare inN t corm ii 1, ,,ro"Jally rug asclliriable, Clll,,ra,6llle may reemilow e the appjt[iii cable,,Fair di ware(low,,,,r jpo tjo n I ereof)and refimllind the ne, ,ool,Ik, 1n the ee'vent that: the Mateeiial 64� Sepi,aratelll�'y Licensed Tliilii�rd Pa,.� -y Te,6hInoflorgy aind the asso6Jate,,,d( Separate Tle,,Irnisi do not"a��Ilcjw the licerrse, lin IJ&Li of"t., d��irilg the lliceInse Ifdir-tilie Material, Orace inia,�e, d the 1��ce�nsi, o�r, ��ri d lire q�Llifre irel rn of",th e p ro g ir,,l 1,sissoic i,,at e�d w ith th,at S e para It e llly Y In a J L,Jceinsl T1,11 iird' Paxrty'Teel,, &Jo l and sIllha[ull refik ind any Ilperolig:ram 1[i cenz , If Y&Li ma"y IIpaid to 0 ra c-111te for t Ill Ilp:rog,ra m 1 if ra c I e t e c 11 1 s Ilya,,,�pIpo ft"se iirvi ce,si fo Fo��r cla"J"rins ire2ate,,d to 1 bxr,dwaI're, o u a,.,re a, c u rr en s,�Llli b si c ri ble r"to 0��� J the operafitig syste�,,, (e g,,10�ra c I e�P re m J e rS�Li Ip Ipo fill S ysit em s,0 r a c1e Pfeiim S u ppo rt fo r 10 ipee rat ing Sysit e niz for 011,,rar A,, Lli iiiiIlyax P r em ieiiir u p po,rt), then for th e peril d o f tie m eIf r j c 111i yo iiiretwe re a, e Ilihi ra sie Mate H L,,iiiri�'leiir t`l<Issectiolin lii�ric[ude e-ople rati ng.system and t1he,iintegrated softwialire and the,pill hIraze, roli-i,l(s)",iiiih ti Js sectioin isiiir"pill aced lby the pohrase oir ti oplieratimpg systeiini oir iiii4,vteg[ra -d soft%mare (as qpp[��c,axlit)li (Ii e,, 0 r alill e wi] n o,t n d eiiii ri ify or yo�ulr use of systp.Iiii ail, 1o,r iinitegirated , y,;o�Llli"fo softwa,., , w,I ere yoI�Lj slurs ere not a,suk,),Pj&beIr toe the app[iiicable 0i�racle te,&hnicalull &Lipp serV��cers),. U] you eta,.,ndi�in g t'lhe fo,reg&ing,wiith respect&&lll l lee y,t th"o" e 0,,,,r,,l Lillian era lux oIpt4i ig sy ate I iii,1 i�r l, -e W,,t l]not �indev iii ify you "for Mater�ia,,,.Js, t1hat, are nlill part lof t1lie Orac-111te L41iux coveire,,d( f[llloes, w ftne',,,d ,at,,, III ht,:;ff"wwworaelle-com nteiIrpjns, MINES Armcle Hatritivarre,US C'omlnum'61'es sup j 1,i,I ementa I Ter in s and Co nd ii"tions V041,81S Vagge I SERIAL 180233-RFP E XHI BIB`E �is secti,�lon prcovi,des, yiauir ndI Oracte c l u ,t itemedy fiar any d ages, HI. IIrAIIE11IT EIII IPAII T Y SHIALL, IBEII 1-111ABLIE111 FOR A" IIIND1111RIIE"ICT I IrA C"I D E N T AL, S P Et,I AIL, P U P III V E OR, CC I SE"QU ENTIAL, DAMAG E,,S,,, OR MAY LO SS OF PR10F ITS, REVENIUE,, DATA, Q , DATA USE,,, CC 1ITRIACT OR'S III' AX.11111MUM FOR, MAY DAMAGE'S AR11,S]IINIG, GQ OF OR RIE11LAT EID ' 0, AM ORIDER, ISSUED PURSUANT TO T HES,E HIARDWARE ST Cs, Wal', ETHIIE R,, I N CONITRAC PITDRIT,, GRIOTHEIRM111SE'',, S11HIIALL, BE L.1111MIT EID TO T HE AMOUNT, THIE111 FEES 'Y OU PAID C, AT R ACT OR,,UNID ERR THIE RIIE"I'LEVANT ORIDEIRI,,AND IFSUCHI Il MIRGE'S RIESULT FROM YOUR' SE OF IIEROGIRAMS, HIARIDWAIRIIE1111, (DIPEIRATtING SYSTE111111 I, IIINT EGR A,T EID S0FTWAIRIE OR -''E11R1V'II CE,,S,,, SUCHI LIABILITY SHALL, &E, LIMIT"EID TO THIE -EIE11S 'Y O,,LJ PAID CONTRACTO iR T HE DEIF111CIENIT PROGR AMI, HIARIDWAIRIE',, O TING SY STE111MI'l, [INTE"GiRl"AT EIDSOF' 'ARE ORSEIRVIIICE'S(3,111VINIG R1J,,S,E TO THIE111 LIAB III II-11IT'' III 0'thier mal,"not ''s lowir g� Y Pr, aini,flie[ntegratead &oftware anclffouaxny s,eiirrvvT I,s lor a liintere sit lire then i to aincAlier i ividual,lor eent"ity. If-yr,,uLl] a security it reest in th� pirog nmi,the ciperawting sy,mot ern,t h iiiiiInt M e d sio,ft,"War e iiin biiir,,axn y sie rw cfe;ss the seCUred paiii 11 has no,ngIIht to L,IS,e olf fra,,,.nsf'er e i,prograrn,s,t,"he o,pierawting sys',teiini, tllhee bte g rate,d s,,,o are a,.n d/d, a y s eiriv i cep dU liiiir eiirab I es are d lif oiiiLlli d e c id e to, fiiiin,a-,n ce YOU r� lof hardmaf ��, p�rogra,.,n p,o jIll fdIlow Cill,,,radIe'�s imes regard1nig, anclu. J Ire a�nd,,or a�ny,seiirvices w f,na.,n6iIng hit hire at Ihttp��:ffo rac,,,,I,e,. �,qmtcNo,ilitracts., T he f, ego"""'ing sIIhaJII nl�owt be curist"Irued tiio, [iiniiiit the rigglitsy�,uL,lli iii thervirise liame wiitli ,i,spect,to the Lln 111 lopelrat.iit ysteiini, tliliiird. IIpawfty teclinoillogy 2. mt,liyou ig�",rn,or"'Lllipdat�es- H�owever�, (a,)'if yo;ui,urdeir t�echn��Ica,11111 in the"Filliture ava�i]ab[IIIty,of ainy Ih,,auddwahre, ig� S U III 'D rt.th e p re c e dii n g se,,,,nt,,en c e d,o e iin atiiir 111 e 0 rac I e o f its ol,ty]�ig atio,n to p ro vj d e s u c Ili t ,c Ih n i c alull T iiiiii accolirclamilice with 01,,ra,dIes t1liein current., su�Ip iD,rt iuiiide�r t1lie a,.,ibd wIli tec Ih n i c aHIII Llli pp,o rt,p oil i c i e S, a.-�,nd (',b�')t.lhe p r, d��In seent�enc,,,,e does not:c,,,11,111hzrig�,e tlie rigglims,g,,ra ill te"d tio 'j,,&L,,i for ain,�Iprog ,.ni ra IIicensecl under t1lie 1 r, peiir I ire ternmi llovf these Hardware ST,Csi, Y 3- Access,ibilility TlIhe textent to, whiicli ain Oradl 'l lisi, brio to, i� �"y capakyte of cumpairak,-�Ie access to ibdtviddualj wjith cliisabi�]i�ities cdomisist�nt witIh the ap,pTiIcable of the,, B,ar tandardzi set,lout[n-a,6'C'FIR,Pa,,,,rt 1194, (kn,own as'Sectiain 50811 e `Jse n p pile n d x A fk n cwtn ei IF az ic,4"June, 7 ei ,I'VE', 2001, oll:r th v d ve i c) n A w 'Reviseed Section 508"', effecAi've, as of Ja,�nulary, M18 du the We.'b Content G Lil iii eIlllliiiinesi -CA G')ve rsiiiii 2 a,.ndeexceptions nialy ble signif,cant,if a�ny)rmtecl,un e aIIpp[�Ica-,ble Violunta,ry Product Accers,Jbffit' TeiinipIII,atl'l ;—(VIPAT' �y Iptrcliduct,wbeen they" re luseed�in azcordaince wit,11111h Orade's azs,,ociated pc;unie,,,,nts,,,aill �iInfoimatbn, aill I , viidecl th,,at any a zzistive te d hiDDIGgjes mind a,.n y ol ,,piiirloductsi used wiiith theni Iptrcip,erly ii�interlo 1 rate wiii,th theni II�n the event th,,at no VPAT'lisi ava,[IIa�ki, 1, fur p,,,artjcUI,ar Orade III puroduct,pleas,, so me c a� ,& III h e oultco,m e ni a y be t Ili at a,Ilptr aIllIIui a te"d fo ec,c essi'l y,, inmy be scl,hedL,lilled standawrds iIn a,f'UtLlure reele,ame,, �or may mat Ibi, -,idhedUIed to, meet" ib "y sta,.,nda�rdm at a,111111- Gra,dIe nn,ay ca,,�IIII Orade Supi,,;,powt a 1-800.,' 23-1,711., a,ccessib"M 2 Hear,i�n� -Jimpaired ciustorneiirs [n t1lie U.S- whi w Jsilh to sple,ak t n Oi,o a� ra,dIe &LLP130, "'re; may e a, relII�ay s,erVice (TR S) IIinf miat.�'J,un a,111,111mut the 'TRS amra,J]able awt t Ihtt `1V� and, a, 1��st �of te1ept"bione Js available a, 1 Illy ecumnullinicatb, -rb lay-se rvites-d�Ire ctio,ry- tnterii tloiiiM, 1 , rtiin -- III°. iiir I b tUimers IIhol use t, e 'TRS at +�l.,6'05,.224,,."1,837"., An Orac,,Ile Sup,port berg rwffII res p oind tiio,tec Ih n i c a u es a G c olTdii n g to,t1i e sit a iiii d a rd se rvi cfe reqq,,,u est,i ro ce ss 0 ra,c IIe c a n ri t Ini a llk e 113 ny n ml me Jt ,,,,n'tSi abol fut.".U', prodLllict d[re ctiolinsi,, �b ct�Lllicliiing plans*t dd,o artes il'b s azcessiT�Ity w tllie a,. coii /armcle Harudivarre IUS�C ifies Sup,a�,m in.,u,m, ,plemm,en,tal Terms an, d Cond Itions,v041,81S PaggeX SERIAL 180233-RFP EMI XHI BST`EMI Pro,duct dkectjon reni,a��ins at:the scle d�iscreetjc�n laf Oirad��e......� �No,otilher term v ldi,J tJb ns 7 state retieint s,lo r airy o th er Llli c lllh ree.;,,,p re se n tat i mil reg a rduiiiiurng olr relater to secs„ illl iliiiiiSIII IIIIII ap 4- III ntern,,w-1 Pro,-tcoocd vers,io,n 6(111FIv6) pri,ar to rmly custarn�j zatJOITS,the Or Or J Ilptrolduct(ls) and service(s) to, IIIIJver Ilpuw ray, I,nt:to the cant,ract 5" capaNIIe of"actom,molidat",ing tntiemet Protoc,6ull ve r iiiii,o n 6 (1IPv6' wlel"y t', the extent defineed an lnote,,d in the relevant ava"'.."ilaible at loracJ -cc,m. IIIIe a se MD'te that suic cqpabiii]lies are sukyject to the cdom ents an xce, bflSl(SOMle,Of w hi I I��be '� I I s tion,and re qU��re tilhat,' ,,,rad��e pt:rooiduct(s) �ich iniay bee 1'any) noled iin s�Llli dh do,oLtinienta a,n iirvi c e(s) Ll [ri accdaiirdance with Clll,,,,ra,6llle'si ass,100,`Jat i d0Cxr,n1e,,,,,,nt,, and otherwriit-terl �4ffoirmaljb,n and at any other Ilptroliducts, ptro,perly, with thmi 11f no, relllllevant' doc nent.,atio,n is fol aldd�res s,,Jng IPl then Oracle iii k-,s no, ills as to,the cqpab��]itiesi' the c�,e iiiii qLliestio,n t.'�D,,acc,o���rn'riiollillid,,,,ate 6- 011,,racle clailitiot ni,ake a,.,ny allux, ": klit e, pro �Lllict dJrecAio1 nQ,,,, 4ic[�Lllid[ng jp[ans t ad&esss, I[Pv6- Pro �Lllict diirectian[ ire,,iniains at th- &ofle diisc�,iiretian of" Gracle., "to other to i s,! or any lot'he suzllh rega.,rdiing olf rela --d to, I[Pv6' 111 IIIIIaz,,,,ppIIIII,yt"O, the Oracle i ro,d�Lllicts arid se,rViiiice�z t.�lo becle Iii've,re,d p;ursuant to, these����H dware STC's 1p 5- Ex J I ke 1 port 11aws and o' kjhe Unit ,d States an�d any ot �&r relevant bmal expo,,rt laws anUd r 11 d h ar d�wa,e(ilicludii,,ng , y ii,,nteg rat ed software and op tiling,regulatJoins apply to,the proligrani 1, n s ys teiini(s)) dawta'), III hire ([n&lWl�41ig any J�i�nte,ate,,d softw-aahre a,�,,n ciperat"'ing syztern,(s ailild aili e r'll jprDVJdled L,,rinder yo,ur or and yo,u ag[rs tlo cdo mply With alflll sucllh expoirt 11aws, are red ulatia,nfs �dee,,iretied eexpl lid "dU me'l re,-,expo.,,,,, regulatjanis)- Yol agree that in o davits,, [�nfDrn119,,tjGn,, pr,ogram,lhard�'ware (i41G d[ng,arr, liiritiegrate,,d s0ftwa,.,re an�dqpiierating systenl(s)') a,.,ndfor niawter'ials re&L,,i1ItJ4ig firo,ni serviiices diiir Ilprod,,,,ucA therecf) will IIble exparted, d[rectly oir [n of t1l, ese lavis, ,, lor used fir ny a i urpose bythe IIIaws 1p withaLlit finiftaticin,aLlli 6lllear 61111,heni,ica111 r 11)icilolig�,Jcal weapons i ro lor develcipment" 1p of"intiissille tpadhiDDIcligy- "You in II the i, 'll ji,,ng, notice an i ac,,,k1ing lJstlsi, i4ivo i ces, 1p shiii�i,ppi�ing b�,,ocurfl,enls and lothef docurfle,il ,,,d �41 the tran sif"er ee x,,,,,po,rt cir r e-elx II rt o f th e Il ludihilig a.,nj Jilitegrate., software and lope�iratj�� g sytem,pt"roligrams and ihard�warea (�incJ n (s')):: "Th e se co ni rii olid�Jti I Y,, &0,ft,` W,,a,re,0 ard wa re IiiiirI CA n g a,.,ny hints e g ra te d soft%,,i iire,a,n d o per,at i n g syste,iini(s)) we',ire expol,.rtie�,d iiiiii aGC anc,,,,e Wiith UA S E',x',,,',po rt A d in,J n��s t, tii ovn Reeg r lllli, ns, aiind appIlliic,ablllle expoirt llaws Divers-tan rary,to, ap,pl��cable�� nort��,awsi is pt:rohiblted 6- Oracle, as,the-owner laf t1hep ihtl' ect.".Ulal i1propeirty of the pr,ogr licenses,and the techniiiiicall suII p,ort," for Oirad��e i rod��Lllicts lissued s,ervic�es, Jsi a th��ird party blell, fiGia.'ry'lof t1he, ccintract and rd,&rs 1p to t 1 he cantiract, e ot ty, 1,dos in assunie a ny,o f the Or ac, ,au ltlioif i,zled rese'ler"s,lobliigaticilns ie.r in�de r., 7- Tlhe clan iifoarm,Co,m piiLllrt Illllrifoirmat b,n Trarusactbilis Act doill riot p,ply th I Hairdaware ' iiiDDr ai.iny lo rbi er pIIIIG II;,q grit t th eiini 8- "Y"b u lun d eiirstan d 0,at th e C lo n tract"G,'r a,.'n d 0 racles- b u s i n e sis pawrtn er si,J n c I ul"...... g a,,,'.'ny t`h i rd pa rty fi rm,s t, d i�ze rvi��ces, a,'.'re retai�ned by o,pt:rov I caniputef carisU��,tjingq se Iit i md e n t If 011,,ra cJ,e inUm hire iinot Oracl 's age Is, C>racle is ncA blID"Und by any acts of"any such ent.eJty,Llrnless e n tj ty ilp rovid''i'ng s,erVice,s la-, n Oracle&Ljbcdo,ry"Tactar under ari e ngageni,slim lordere [rectly,wtt Oracle- na, -i,,a,, p�r �ra. [ndIWe asdidilioilnaIIIII pt,"roligram:.; wil..Ih �Ltr'arcler witIli 9- "Y"'o u m ard,eir t,r �I og �,ms, o r Oradle ma jpu C -e 11,o t�� r wh or ich yo u m a J use far�trial in,oiiin,,-,p,,.,,,roliduCt�jNDilI rpoises oill Yblliu.in iayl'i the trJal TI us Il ii ro P pt ,am s to, provide lor atteiind thiiird, party try iiia�'ing lore t nt a ndd he cdo,i1ei � ,',ar� ftlrinctja� ,[��,ty laf the `(roii P c�����pt: l ig r a m s- "Y otli have e '3 0 d,,ays ftiariini t1hep d e�' e,,,,,,ry d,,ate to, ev a��u a te th e s e pr,oig�ra,m,si. c, 11 f y ;, d e�, d e to 11', be a ny,laf these i igramsaftar�the,30-da, peidod,��you iniust lobta"".."ina, �Jcense far"&Lllich i lorgranis IPTO Y I froini Clll,,,,rad��e,ar��ari aultho,rize,,d distributor'- 11f,to�Lliu cjeno t tob taiiin a,1 ice rief r airy rog r sifter t1hep 3,0 d a tda,`] i H olid, y,u wii I ce a se Llli s ib g an d d e I et,e a n y su,c�lh pro g ram s fro,ryl y`o u iiir Co I U tef 'y Pep po Alracle,Harudivarre IUS, C"a,minumfies Terms and ClIond iu11031,3 041,81S Pagge SERIAL 180233-RFP EXHIBtTE S teiin rogr ams, Ic&nsed f r r ur, oses are pro vided Las lipill",a.nd 0,..,ra,6 �ollepi,Ulric)"t pr1lovids, n i c aIIIIII sup p oirt for o'ffL=i a Ill y w a rra Ill IJu es,four Ih p r,o S. 10., Oiracl sic), " a,.,re - 'Yo u cur cA aut l°oiiriz ed to,u s,e Ch ND,s Il prco gran s u n]e ssi YO,U Illh avee a liiiu c nf spe c if,ca Ill u.,r,a,ii Ill g pau t, rigg,Ili BIND so ho wever, YOU,iiima,y u se pro, r iiirn,si four rta],no ri-p r,ol Li c tJ o iiin p iirllposes ft "up'to,3,0 days from . e date of liver i ro,Oded that,siudh Lu subject to,the temis fc.)r trival rogra,,nis,iiiurl �'1 c I�Li d i���n g t1i es e��H a rdwalfre�S T'Cs- tl` cdc)iitractl 1- 11 U n ess,lo,th eirwi��si, a g re ed J Ill an orde,r, U P on 4 5 d a,,ysi wrytte,,,,,n�Ill oltiii oe a ri d ri�D,ri�i olTe� Ill on c e��a,n Ill u a"'.11 I y, 0iira c I iirn lli d N:11 o u r larse.luf the progra.,,n . Youu agree to coope,�,,,ratie.W."ith iir le's azudA,, piiroviide� reasclnaloll ass,Jst",,axii e aill access t,oiiiuir f tiNr nAiiy suc"h audit sliall lnotl'L't asc)i1liab"I'lly,iiiinterfere wriit'li -ill nu r-m,,,a-,,I kY,,,u, pe,;' ss Or ac,,J le�s III ha[lll zmpl c ,y w,ith r ua l easw ie seeciur lity a�n d safea tyu y rdlllesi, ploc[iu pie s, are pril", ",dL[r i"e irit .fles"),w1iiii] a rniing a,;.ny -i z,11,11h ud1, pi,.:rovided tJhat s u c Ili si e ciu H ty iruli I es a re� p l[i ca b e to,th e p e,"rdonra a iiin c e of"th e a�Li d N."', yo;, hlake s u c Ili s,,ie ciurJt:y inli 11 es ava"i[ab I e to,10 ira,c pino,r tllie� of the�aud��,t a Ill d s�Li c e��c�Li rity iru]es d ND, iiin ND,t m iiD,d iffy olor ame,ilid th M a,.,niid col,iii . it"Jo�ris,of tJ doilitract",ur the a p p]i c abl e-, Ue',ir., "Y"c)u s IIIh a I I be rep Ill s i b"I e', fir payiJilig ailiy underpaiiiud fe., relull t,O Use lcA'tli Ill D,g rams- C'l, ;1:radur may,assii"ilgri Jts Hg�lht to, ud1 your luilse,of tJhe prograMSii r Cviraad��e 11 f th e C on tra c tio ass,I sil,lits.irli g���h t.,tiic)a LI�, J t d .1 yo�Li��r use of the Il proligrams to,OracI , t, e,iiii Orac'] sliliall iiinNat ir ezpoins,,Jbllll far,, ny oostps iiiinzi r b it°Doer yova or C'lowintrac,tor in oo-qpe,,,,,,rat[ng W1h thU yid lit- �12., Uiipuli a fro, IJcei�rnul;-, pul aree hirequi[re,' ,o,d��sicontiiaire iuse and tio th urit,,Ta,cto,,.;r aI cqpi of"tli pr,,it ra s, ailid ;fir . raini, ct)ii associatied W.Jth tliie� tern iiiinated 1[c nse- 11, So u rcRe c od e ri aly,be d eIIIII iv eiiired a s 1p a rt,c)f t Ill, sztam 1 tul de lavers four i C LI 11 a r pro grarns,�qpe" 1[ag, sysjte,,,,,,n or. i4it,egratjed oft re, allll suizlllh SOLUr cdoe i I jU llf °einns, of thesi,,e, Hardware� STCsil Jiic[Lidicing tl ,rade LJcRei1,q,, efiliiIt R UIIIesi, t1he appIIIIII'ic,,,iablllle,or f, the cointraclax"nd the aII[iuca-`,,,ble pro gran i 14., Oiracle`si Appl gat iiiuns L�uceiinisiliiiig Tabl effect a,r o f th e eeff c tJr ate 0 f "YO,U it o rd e,r a Ill d iiii oo,r iira ted h e,r e n a si EX Illh J ty,,it B- Yo u iii a y a,c c esis 11i e�� 'Ll rr e,iiii vee rs,�ib iiii o f th e� p i c a tio,iiii s! L i c e ri s�4i�g T ab I el"Illh tt foifa,clllllle com,1co1ntracA,;,j,- 15, O�racle�"si LlicReiisie DefirtilJ�,urvs ailid U��esi are i�uoirporawted 111i �, air a�ndattaolllhed Ili eiinetic)az Exlliiiubitk, Oiracl 'si Illll rit rate,,,d Software ptJ,uns Lice,ilise De,'finitions, Ztllles a n,, IM trio si are [uorplo,,,,rated lhe re i iiin a si Ex Ili iiii�b 11.1� Sf 0 ira,c S oill ariffs a,.r i n[c a,rpric)rate., h e re�in a" XIllhJbiiii1 D- 16., 11 f"any Piiiro v i s i ND,Ill h e reiiiun lo r rni ent iiiurl co rp oi,ra te,d by ref, c,,,,,e li it toll ,e,,see Herd ware S TC s P,i irl�c u diiiuIll g an d c olinta, iiiis,,i a,the L��cense D,efi�nit.',Jof" RLf��es aill temis [�nd��uded andtoiiir fvereiiic�,ed theree[rl, prov,ii�s�iu,un (a' a,11.15owl b)r the aulitoiiimaljic t&rrnliiialjo��n of y le dhil, 'all SUppurt seirvices�� ur� allcvwing,fair t, e a its, at'i c iiireiiinU :w aIIIII of se rvii c�epj,,a Ill d/b r fe es,then, s i,clllf1 1,rrin s s Ili al I iiin cxt a Ilpp I y- 1 T., Products ailidS.1, -lice Offe",,dings,dellliiverablllles are iliot deli gned fir lor spiie,6a, iiinteiided fo.;r use iin S Pilo ri S b i 11 i ty to,Ee,ilis u rEe, o;ui s ree t�iin u6[e a,.,r f c I i oir otli&r liazard app��Jcatjiuns "YI"c,)u a,,,lg[ ,e that if iis Y&Ltr iii SafEk, L1,91le Of dLiclz a.,nid Serviuc Off"arings,dell iverables in sudh '18. f soi re (i) that' is pairt of i rograinas, opeirafiiig systems, �41it,egiiratjed scif re or iiu�41iteigrrated svftmuar� qpitjoins�i foir al[��fuLluf) a,. d (iii)tllil Zzk You reecReive fro,,,,,n�i Orade�Iiii b�iiiiaifr (i i at i s y Foli ci���n d J�) uridee r a�n open sic)Lurce lk&rise that�.�,gives"Y'lou the rigg,Ili t,o receiii�Ve�the�sc)ur , cdode for that II I'll��11 "Y',au ri�ialy oi�in a copy lof the app[icabl[e SOLUirce col'i fro,m, llf th so urce cow de, fur suclli fsoftvi 1, was not, ,vided to,"Y' Li W,1,111i t1i Il1A iiii a,.,ry,,,Yo;u ni a y a I' o,r ece i a,co p y lof ll° iir,ce, c owd e lo iiii p1h ys I 'Ja by'&LIbmiiiiuttjng a writt&n reqLliest"pdrsua�nt to,t U iiiiinstructlioins liiri tl ntt&n Off&rfir Sloiuirc Code" secticyin of tllie��llafter website rmcle,Harrdivare IUS C'G�,mmu ides S up i L U, �i I emoeutm I Ter in s,k nd Cond ition,s',V0418"18 Page,1, SERIAL 180233-RFP EXHIBIT E C 3, Aw �C,, :,,I ,0R ACLE HARDWARE IBIS C 0,1MMUNI7IE S SUPPLE IEUT L TERM N 1 11 DITION S v03.21,81 THESE ORACLE, IFS F I :`E IPROGRAMS, II SERVICES US COMMIUMITIES ("USC UP PLEMENTAL "TERMS, I N III'I; NS ("HARDWARE E STCs,l SHALL APPLY 'TO T IIE' GRA.CLE HARDWARE,PROGRAMIS,AND,10,R.SERVICEST' , .T" O , I,DE „L ROW T'B E CONTRACT HOLDER, (TIE " UT CTO 11). Till'IESEE, HARDWARE S ,Two S 1' ALL TAKE P RECEDBACE OVER. IC,'P Ili L IiM TINHG,T ER MS IN ANY'NON-OR ACILE,ORDER ER OR ORDERING DOS' IIEfff li fl.if H E SE: HARDWARE STCS ARE E OhMIIE Eta ED PART" OF THl'IE SCHEDULE, %E U 'P ,IE, l" E I t E , tlllr YOUR ORIDERTOT HE CONTRACTOR. efiin tior n, , W4,wP o "'a end"Ir"r feir� to,, Ih l ordeu ,Jiru, tvit Chat. lordered Ilpr ll ram ,I°m^gr'i are in, s S a,turtlii,o;riizediiii rile utoiir ,� nmtr t �au a ruder the, oint,, t.„ The t ,,r "' till«irw I,,r ,lgm , "=r>feirs to,tl,wird I »nrf spercl,11fie,d in the Il pr,grace r rrri i°t uti rru I i 1, may,oinly 'tie used f T f Il, it 9- 0f iiti t 'Il iirng OT opeir at,ii°g the progiirams with whk&h the in cJllllla roiraim s a re, eiree Tlllh,e te,,mi nW rryiiirutr :t.�"refe,;rs t, t le Corm°tr t Yr"9,US 'I:I rmn� i a rtit es cmtr�a t, 111111 Tllhil to ���J.nt grated software"iiiiisi defined as ci t ,rer eery 1 did in th e hardware I iu c`h is a eirnti ill Iiiaircfware Ik ran ti rr� "�fiut w° ,fimiwtar TIlie,term lrrutegrato s f, ire qlpboiins"irefers to,s ftmar c l embed iiu�rmn ii,,t l led gin,lor ti a,e tl° hua, r wa,r olne oar nw,re snit ficarves t�hr ''"OLI nuwst epa,,,r ately,w rd r.. Sucil�r separateordeir lull1 setfol thee fees fair the rn,'t,,egriatted scttwahre qpt.,J,oins You are orde,ring r4l t. lllli °wart ears cr rrrt J!"Ji° ,iintegrated, r-e Il tions I l se,refer to the ri it l [ntegrated w��� ;r 0Ipt'i Is License efnitj,omW,, IRules ar l Metrics, ce illl)lle at ti�ttrxfloracle oin1c w tract t,,he ��IIIRi t, r t�r1 So f, .a,re,Opt"bili,ps L i me R Il, " for the, piecifi :ii,;ntegra,ted software,,opfio,r t l°rw nt i y, pI Ii 'to , ecifffic °ar war ,ra,cl a resils th iuright it rn ate. r ftware,fe t rer,.:j�az i rmtegrat :, afire tirm rrls iir-r S Ubsegpa� r t'ireliease,s i ld,th,a,t desigrnafim, wJI'l IIbe,% c �d iri tih , I i i 1 1li �uni&nt�"'�tii lld iiirl the, IIIIIrr�t ;r t nrOpt"Joili,,st LiiiiterN Rules. Tlhr t m "'l r ti rr sy' t: ;rr" refers to, thy thye&aftware that If r ro ra,, is, r ri ollilieT -of are,. Tlh,e teirm,�Wl r� t �° r f r to r gram s,.haid w r°w ,integratedl softwaire,ailird,operafing s t,e n,i., Tlh,, t°nrm "'pirogram °u r y i t ti r r m refer t t:l rogrlam user, mainIual mr d Iprogram murrrst Jlat"Jo,r mu a l . 7hle te,rm`pro ,r ms";refers to,, the%oftware pro,&ICIZ,0WRed air diiiz,t,,,,r'l bvurted liy Gracile,,wh,in c hrn°,'(3 u leave ordered, iin clilud irig, prc)gHimG r rr irnt, ti r r.� a,nd a,nyr rE rr'r upda,ties, , LfJre tll r w l to h iiiic+nl 1Ilp" oiirt:,. The t; i,"ser Ii es"refers to, t,e,cIh iiJic l sijpploft v it it e hich°yow have rem_ Tlru e,,te m ""laa ird are,J iref r to,thr,e Ih r iw a re equii pim entI iirn cIYlu,d i o,m,,,,po ri eirttPs p tio iiii s, a in d s . re pa irt"'?,, The t� m "hardwaree rl a &nt), tibriO refers to, thle h,ar are Il iH t r user, m iruuals, a;Dd i;r� t III t;iN r ima,mmits.,Kardwaree is de'livered with the hardware rr r�irw 'iii u �rrl irr� , x U ammunitt°tes Supplemental aFin s arc] 'on,Ai a Pa SERIAL 180233-RFP EXHIBIT E B. Harc]Ware Coniwpos,ftiotii YGLIF" hardware, pair consi�,sts of the fd[low`tng jte,,,,,nisl.- 'Pa rstem (as dleft'iied, in yowlir, integrat.ed saftware,and a11 hard war el�egLr options arid sp,aare parts)&� edified o,iiii the a; plicaMeo rd er The,hm�rdwa r e e qudipn i,ent r p oaiirts,of"it ni, b Il ay e l o r P P �Ifi,,'ke iiinew., C.. Rights Gr"anited Upon�C�lD�ntriactor"saic�cepta,illice of,yo,:ur o,,,"rder,,yo,,,,u have di l ilion-exc[asive, r oya�lt: free, Y perpetj�Lial iathe,ii7w,,Jse spe6fied in yo,,ur c,,,rder-wt',h,, C worts `fin,*fted rightto�L,,ise the,pricgiria,,nis a iiii d rep eire any sery 11 1 1 zeS Y'011&rdered oleo f6,r Voi;ur i,,nternal ordering and SUbject, to t"he terms ofthese, Ha,,,rd*a,,,,,na,STCs, inctudinlig the Oracle, L,Jcense Defiiiiiii,ticins and Ru4es, thle order; 1:11lie,continact and"the, ple"rograni, dociumeillt3t'J01111.YOU M-13,,y a�f�bw o,,ur,agents and contramtors(Jindudjng,, w it h,aliut I i m J tat i on 1 Gllt,.So um;e,,irs)to iLi��s e t, e p,(�FD g rani,s fto r this PLITP,10,Sie andl YONd a..,,,rer for their co,,, [iance,Mth t',`hese Hardware,STCsp JnC[Udiwig flie,Gracle Liceinze,Defiiiiiitjons and R,,:ullesi,the,o,,,rder; 1:11lie,co,,,,ntract and t1lie,progiraa ni doeumentation in aLich ulse,. IF programs that are,, desilgrijed to a1low your,wstoi,me,irs and&,,upp',`,[�aers to, linterad.,wJth yaLi lin the of"Y."OLLir iiiwrriterr�iia!bLiis�ineslls opeirati"ons,&Ljc'h use iis aMowed.. 'You have the,, to use th operL91,t,,Jng system,dle[ivered wJ"t,"I'l, the ha rdwware,&113ject.to,the ternwis of the,, Ali ens defivereed with thoe, hair are- C'LFiirrent ers§iicons lcA' the kzenserw ri w irit a:re, 1,ocated at. Yotli are lilt ceire sed to u,se tihee o,, rating sys teem and systerin i Ljpdawtes acquired th r i hw technicat s�Lilpport gi ll in corpoiraterd,in,and as part o,f th Ihiard ware, "Yolu, Ihi,ave, the Nni,ited, iimon exclusive, r ®ra fty, free, non-ass�ignab!e right t,,,,o uzoe `lz ' th% J Ti I M11",1,,,tegrated software options till,at YOU Se-PaTil,ol,irde,r&Llib ect to the,te, s of lese Ha,.,,rdwairoe STCSP th,e, ap,,p,',,,,,ficaUlie docum sent awtenon and t1lite Integrated Softwma,.,re� Options �L lcensme RLil the 1,ntegrated Soft war;,re Opflo,"ns Liceiiise,Rdles in, and ,,madea,partof"thlese Hardware STCs. You are Ilicenslied tm, use those iil tegrated softmare options,and any integiirated software optionim.; �Lljpdates acq�L,ijred thm,ugiillh tec,;`,,hn�ic,,�al sqpport", as J I'll C 01("'T"o Fia"ted iri, a.,nd as part of', the haardware., Tol,fti,11y, e s tely lorde,r, YaLj neeid,understand YlDur�kcense riight to,, any�i!mt gqrateald soltware ol,i Jon, t1iat You siepa,,,,ra, to re"View tihe, I nteggrat.ed S oftware, OptJioi,is Licen se Rules- In t�hie eveilit 0"F qln�y 001,iffict betw een th e Hardware'STCs,and flilie Integrated Softwmare Opt,,Jonsi Liceinsse RuEes,the lit „ iratew wSoftware Optionsa Li c ri.s, w.rl lr ll71 take precedence,. Yo u Ilha e th Illllimited, royalt y, free, right, to use 'iliteegrated, software detivered with tli Ili,ardware&Lfi'l)e&to the terms lof these H ardwa;re STC&I ibC]Llldlieng the Oracle!IL iice,n,s,e Dlefiniidolnz,a,",nd R UIlles th,e order,the coirktract amid the;1P rogram ddocumientatio,,,n Y&u are!lice,,med to use V &L,lmih integrated softwa]re-amilid any',,integrated software ulpddates ass i.carper a ted in,a,,,,nd as plia rt of, t Iiii,e,h a ird"wa,'Te., The,opw rating system andto,r jr-itegrated soliftware, may iindLide separate works, ideiiitified in a- readnl,e file, notice, file, or the applicablle WiJch are [icemilimed Linde,,ir opert &GLUrce o-r 'liven terms'. yo,war rig hats tO USe the op 1-1,31,ting syis,,,tem ,;irj iiii ntegrated softwma rea under"SLIC-11 terms lare not itestricted J111, al`ny Way, by 1:11l Hardware STC&. Thle �aIp,pro perm,a"t"e,, terms associated wit,;,h sulcll,,, sepairatte works,ciai,)be fir nTd i'n t"'he readme,files,'inofice fi1esor in the accompaiiiying t 111i e,,o Ilpe,rat"i n g s y"st"em ani d j lint it te,d soft w,-,l....... Heir. G,P L.V2. ILGPLv2,.11 m G PL:v3 arild L IPL,v Ilicensed code, re,ceived by yau as ibinat"Jes on, Iplhi ' ical meddia, liif"yol,u would [;Jke to, receive a cqpy of"the source code (",Ps P�rce oode3) on medii�a- via, pol,stal sei-vice,submit,yo,,ur written reqLleSt at, M..,Alternativelf , y"o,,,,u caan niaiil "YOLIT written request, to Oumcle Corplaratiiovn�, Aft,r,1:: IVP of, ILegall, Deus,"lopnient. a,;,nd Eire gineeir I"I ng, 500? Gracle Pa,,,,rkwa,y', s MS-50F:1,10, Redwood Siho,'res, CA 94,06.5 Yo,�ur, �IreqLPE,,Elt shodid Jndlude dii�e, nmni,e aill r i w,ii nu�,n*blerref the Ip 1711cduct, yrou r namne lymtr oonilp,any Ill lif"app1Jca1bJe),, your it team iim iillliiwg addirers,, taii,id your,einiajE, address. Cl'e;rtain &GLUrce requi�ire, a, 'fee! for, ph,y,s,'ca,1 miedia �S h,oll,I id th,is,b e dii e c,ase,- wJa pa J11 1,)e se',,in't,det JIs o�the cost,anid ynme,,nt p,,,,ro cedLI,,,,,re,-Vo u w, a, 'n emai] Your reques,,t,mn,.wst be s e,,nt:wtliiiin three(3' yea,.,,,r-;.,�of th,e date of Orac�le's Il,as,it de'Jiv&ry of tlll)e, 0171X]e Hard.............. le,U C."OLD"znunidies Supp femme nta Terms an,d C'7ondxtio as r03".1,819 Page 2 SERIAL 180233-RFP EXHIBIT E app,[tab!e p,roaduct- This offar,a,"n], Ip,p r ., f,you received y,a",ur qpoerat',F,'ng sytarn; aadtar i, ,eigi rat e!d software on p ftrsical niefdia The, Ihardware, shafl be! instaked iiii the G-ountiny tt you specify, as the, de!ivary ilocation on yGur, purch,a&iiii,g docum,ent Or when y"or.,ur purzhasiiiig docum,ent does nIot indicate a ship to addr-ess, the loication,spec'j'fied inn the-ardoer Di.Owners,hiip and,Res,"trict'lions, 10i,rI r its Iliceilisar,,sm retain aR1 owrnerzhip and intelIectual pu 11 % iiri,g.,hts,t th� Iprograms, sy,&Ieni, and integiiriated software Ora le ar' its IIIIice drys ia,fs ret,,,ain al! JnteIMectua[ rights, to, the har,dware-OracIe retaJbs,al!owners,�;',hiip an �intellectual Dpefty rights to anqt!hing develo,,,,ped bry,Grac]e I PF arid deillivereed uriide,r�,, your,order ,,,resultfilig "from ser-V�ilcez Unless otheirwise stiated iin 'your, ord�er vi"J"th! Contract,or, t Itte to ha,irdwarem excIvudinag, tJI qiperatinIig sysitiern, Jnlegirateid softwaree and any o"ther pro,grams,and, skof losso,r damagess,tottie,hardWaree wfll pass From 10.rac]e upol,in deII"Jve,;,,ry inn accardance with, the relevant tncaite�.,,rnwiz, 20,"IL Title, to and owne-irs Jp, IcA'tJI p,,,R3g,,,,ran,'ts,, tihe, ope,ra tarn g sysitern and hiite gar ate d sooftwahire shalt not Ilpass to yo,,,;u or to a th'ird party;title to,a(,,,,ndJ awn ersftiarp of the progranis,t1111;e ope,rating system and Jimttegnated softweare,sha,11 renia,i,�,,n wi,t,,,,,h 03�,naaclle-Yoll:u maynrnake a suffikient 111L[mber of p, is of, prog;rm a, fo I.J r'YOLIF een an one,tsed use d copy o,f ea.ch pirog,�,,"ram n lia ied '.e each 1 Tltiu l Ip,,arty techrtdlogy,t1liat may be�, approp,iriate or use with so,"nie� Ortac]e, pirog,'.,ram s is sp,ecified in t1lie,i rogra,,,ni dowen mtatio n air rea,dm,e fi ,,r l,es o not'i°ce fines,,T h�e 1part, ack'.Jes nowleedg,,e thvat, 1P the,t&r,mnsiof tie con"t,ract o,T th,ese Ha,,rdware,STCs,do,not applyt,ra SILIC1111, thiird pairty tecliiin6b,gy T Ise,;hardwire ise,ii,iolt spe6ffi cally des,i ned,insa auta c 1",U red,or intended'fo,,.,,r Use as i arts,com,pone,nfts, 1P ainn,iing, constniction, ;n,iaintenan,ce� oltroperation of a Useof or 'foar the p1z, 9 Y the�ha,fdlw dire,for,these PU FpO,Sje5JS, P,Toi,litibited., 'Yo,,u acknowledge ttiat to operate oertain lipartware y,aL.,r,,r fvaciflty must., meet a, rit vninvani set of" r,eqLf,irem,eats,as, desicr�ibe6d in,, the ha,,,rdware l m amr t, n. I rImY r � uir nantrynay chiange,"frGni tim.e to tiini,e,las,communicated Its,'YOracte to You in th ; I uli c bli lip,,ardwa,,re doewnentatio,I1. Y,o U m any:nit: a use ca tiro the, isn,hi,i re a, nt,a,,] SLif bsc#ptjo,,n se,,rw`lice,hwosng IiD r ou tso iu,�,r6hg, pacit y., Plrog�ran ram,ove air modffy aniy progiirarni oar hardwIiI n,iaf,,*Jhg1q1s or, aany, an tic riff 1)i,,raG-le,`,s, or It rem,,ove any c,OpyrJght.notices&r la be lz on, the-operathig system,oar iintegrated sovftware;y make the � rogran,is qpeera tin g systeni, integrated sioftmuare or reSU�Iftillg ftoni, t;,he ,P T si,eir,vjces awafla �e in a-ii, maaner to any thi,,,,rd 1party, fo'I Lise, in t!he thfrid party's bus,",iness op eratJons (unless Ulclh access is exp,resst'y pe,,,,,rmnifted fbfr ttiie, specific p�rogram [Jcense, qpe rat"Jilig sys'6=am,lint eg,,,,,rzqte d&ofit.w,,q,.�,,re,o,,r niateriials froini th,e��se,�,rvitesi you III ave azqU� d C',aldse-ar�Perm,,it reverse e-iligiinIeer"ing(uniless required by',,,,,'Iaw for d[sassem'!"I"A y or, of the1 r tiiiin rsystem, iin'tegrated softwe air e, 01 progranis (the foreego,,JnIg, inc,",ludes but is not linifted to review, oxf data, struct.',',Ure,& ar iniJila!r iniztenals proodUced by" systeni or hints girzatted Software; rn ak.e cqpiiies of"the operat',"41ig syste,,ni or integrated oft are,excepit.fair w6hi,'PvaIIII{i U; lo, es s ,to p relO,,,,'ace,a de,"Fetfive oIII py,or for disd[ose resu Itts of"any pirog ra in t r tmu r ar I inchnlafrkl tes;ts,. E.,Warrantiies,DisclaftTier'annuli Exchisive Rei-niedjes For tie all of&1aht,"Y,the is lis the mar ufaztuirevs wa,,,rranty;inieverthellllleess,A sIhahi ble accessed]lbl, yoiu t,irough, the Cantractar Orac]e wanantst'hat a, to yo,�,,u wrJ11 ope,rate�Jn�a]niateria]respects agas dIescdbed in tll�e app]hciaU��e, pro i�,ra,g, ni fbir a,,,ne ye from deli j ver y(iLe-viz physical]shfi.,pment,o,,,r, lezt,ro,,nic lle H."arelwU` CmMU n-ir l x 3,d C ondi,ti,ons v-031128:19 Page 3 SERIAL 180233-RFP EXHIBIT E PRODUCTS,OPERATCMG SYST EM AM,D,11[INTIEGRATMID SOIFTWARE,ANILA PROGRAIII E Ifs RIORS. Ora c,]e pro idles,a,Il ire lited ,,,,,r ,,ilty ClDira,6llle Hardwilare Wiaxiirraxinty" r(i)tilli,e lilmrd ,are,,fli the-qperat]i"111 9 system,and the liiiinteegrated s,c,ftwa,,,r,,,e,and the,lintegrated s,oftw, wire opt ions,and([�i)the,operati4ig systern, nieed.,al,l t1he iiiintegrateed safftware iii ediia and the integrated softwaxre,optiomis, rned ,1raiedia""',a,,,,,,nd (i), IN) andd,(iii[�)odllecttve]y "'Harld"war'e,11te,rrrs").Oracle,,warrants, h th Ilhardwa.,,re wi[��be"Free,,fra�mn,and us���,ng the,ope,ratiing sy-stem, aaad iiiintegrated soft,"wilare a,,ind ii rite g ated softmaare, opt,PDMIS Wfl] iin0t, caxsse, tin the llware,niate,,,,rjalllll de�f'ects lin and far. e yea,,ir fr ni tiihe date the 4ardware is d vered to YaLj. Drac���e warramits! tliiml�the media,wi�f�� bee f e from mazteiri��,al def"eCt" �il 1materiais,aiinld eli I 'S wark,ma,,.,,,,n,s.,, ip foal a,perm,d of"90 days fro,m the date,the,niedia,is def�rve,,;red t'o,YaLli.,Ya iiim.ay acces,S,a niore de illllle d deS&ilptjOn of, the Oirade, H ardware Warr'anty at ("Wilarra,'nty Web Page"") A,;ny diainges, toa tiihe Ora c,]e Hardware Warraprity spilecified oin t1lie War,ranty Wel)Page wih]]nota III p,]y to Illyardwa,,.Te sir rinedt�a lorde,red PiriOr to, &Lidh Ill nee The Gra l IKardware W"arranty applies aniy to hardware and inied��a that have beei�� (1) maiii�iuf ct:ured 13,�y oi,�r f0T(,Dradlle, and (2) siold by O radlle (ei1111ie.;,,r direr lull oT IIb n h a,,.,,,,rdwa,,,,re,m " II linewwar Illllill new.The 0radlle Hardware Warrianty, applies to 4ardwilare t." at,is new,and hardware that is Which ll been rema,,inuf dured and certified folf warranty by Oracle. Oirll 4,aiirdware pi;roducrts ma III iiine,w ol ill inem,.The Gra,cle,,Hard''w"arim,War,rmty app]ies t Ilha.,,irld"ware, pro dL,lictz t1iiat are iliew and bardwa,re pimdduct's,that avire, [iRe,-new whidi,have bl, and( ce-irtfied far wa.,,irraility,by,Grade Yo,,u. imay access,, a, mare detaillllled des,ciription, of" the [imited hardware warranty at, l warranty web page") Any c,,hanges to, the hairdware,warran'ty detaiiiils sped�i'fied oili the warranty we,b IIpa. iiiJlllll 1110''t applllll'y to, Ilhardware rdere Il piniar to&Ljdh chaxnlge- Pa,,irts air wIhiclllh are implllllaGed uiader.t pIllllic lk i inrant:y r iin0t'!be inew. Ti1il iiii4 l] defective parts wiii,iiiiic-h,a,,,re refmoved f ini the bardware wamranty,sIIIhalll trailimfeiirlback to, 0 rac,]e% Nol wa,nra,nty w`filll1 app"Iy, to, the hafdawaare, products, lqperati4ig sys-teni, i rmul rat liftware, oi,r ririediiia Whiii r`lh Illhasi bee-ill J modifiled,alt&m,d sir adapited witlili,oaut,0ra `s w,dfteiii, coinsent(in 6 tagi modificatioiliI, cir re.,,,,niova,,1,' of''the 01,racdet'S'jurn seirjalull ireumber tag oil he Illh gird are Ji., rnalftrleated used iiiin a rn a niner otlie,,r than,iiiiJi a,c COT,daii ce,,with tihe irelevaintl' iia replaired 13,yany th ird party,i4i a maniaer wIh ic111h faiii]s to,rneet,10ra.6llle`s qL�ta[1' staand ards Y liv., by a a n Illplarty olither thari Gracle axri .uthi rite d( 0ira.cle certified �4istalllat:io,n 1partner v- used wifith eqUiiprnn&nt cir software not ilo,vered t,)y the warranty',to dii,e e'1xte11,rat,,tilil t." e pmblerns a,,,'re attfibtrtai),Ieto su�Ljclh use viii., reIIIIIID,cratead,to, th e extentl that prolAlems are to,suz,1111h m,lllocafian; I re I J vi� used d[rect]�y ov,,,r ind c1ly t�n supart,,Jng acti vities 1pr,dh !by U.,,S,. oth er a tiianalull export, reg,U afians viiiiiiiiii. used bI Ilparties ppeza,,,,,rjng on t'he most varrent,U,',.,S lEl,YP,Urt EIX,6lllusio,iiii, fist, IN,- rellllio,catead toll C'110LJln��tries slubject,to UA-S t.' de��eiiirnba,,Tgoolf ireptriic,",I"t�iNoiiiis",' x. used remotel'y t f a&i[A ate a,,n ti'VAilesi in the oasn't"Iriles,ref ereiii,ced Jiiin(viii' and(iiix)above;,&,r k., Ilpi,"urdhased f'ro,m any lentit"Y oather til Orlade-sir a,,,,,,n 0,ra6lle aLlithorized reselie,,r,. Ora cle'Hlzardw tre'U S Comm un itlies S-uppletnental Terms and Page 4 SERIAL 180233-RFP EXHIBIT E Tlioom Oracle Hardwa,,,,re warranty domes ino,'t"appl o nmannIia,"I we r of the 111imanlawafire Ipr,,,ro,dtictz ar mediiz.., Tillie 0ra.c]e IH rdWa;r irr inn iiiiis extended it to tIhe oIrigiiiiii Ipurc,,,,has,er r or,ig!iiii Iles f the hardware prod:uct an d ireay 1ye lv,&id lirrn t`,he eeven;t t1i title to,the haTi-e PiMldLlCt transfiemed. (Drac1e a[;o,wa!r�rants thlawt se�rvlices,W41 be,, pl,,,,rovuunded in, a, manrrnar with irk dtistry stan,dards Yo,iu must i1witif rac,,.,,Je Iof any services warranty diefi6ienbie 'Jthin 90 days, fro,'Irill � &rfDmwq,;,nc,,e of''th,�,e c1 efici ent se rvices ,P fia toowhjichi't,hi�s t rwit id�dres,siecl�ini your ol,rder furor t"hile,Hardware,Pro(luct, awl mebl'T i�a the extent" I' ,a I P 0 racle H ard*iarei"Warranty app ill es,t1he flo4lowi ng LJmJtat)Jons appfy-." 'f4 E IT HEI R,, ORA,CLE NOR, YOU W1,111, BE L[ABLE FOR A14"Y [1404RECT 11AUDE,NTAL., SPECI''AL, PUNITIVE,, GR CONSEQUE,NTIAL E)I AID AGES, OR Alff LOSS OF PROFITS, REVEHUE,, DA.T.A, OR,DATA,USE.AR]IS[NG OUT OF OR RELATED THIS WARRANT Y HOWEVERTHEY ARISE,, WHET HER,,ffiI CONTRACT"OR TORT„OR"OTHERWISE"Ill YOUR,,EX,CLUSIVE REMEDY"AtM 01RACLE'S,E14TIRE LIABIL[TY FOR BREACH11 OF "WARRANT Y SHA LL B,E THIE, REPAIR OR,—AT ORA.CLE'S OPTION AND E.XP"ETJSE,,, REPLACEMENT' OF T HE DEFECTIVE PRODUCT,, OR,'IF SUCH REPAIR OR, RJE ILL AC11 E,M ENT IS, HO,"T REASO III,ABLY .ACH]EIVABLE, T HE REFUND OF THEII FEES PAJD 'TO, OR,ACLE FOR THEII DEFFECTIVE PRODUCT; OR (B), THE, REPERFORMANCE, OF THE DEFICIE111IT" KARDWARE-R.ELATED SERVIICIE, O,FFER,1,,1N GS; ORR, (C) IF OR.ACLE CM,4110T` SUBSTANTIALLY CORRECT T HE DEF[CIE"IlCY [14 A CIOMMERCIALLY RE.ASOFLAALE M ANIHER„, Y01 U MAY END T H E,D EF IC'JENT HA,,RDW,.A.,R,,E,-REII'L,A',,'TED° SERV"110E OFF ERINGS, AND RECOVER THE F EEIS Y OU PAM, TO ORACLE',,FOR THE DEFICIEt4T HARDWARE-REL ATED SERVICE',,OFFEM,JNGS.TO"THE EXT ENT' NOT PROH[BITED, BY LAW, , 'THESE WARR.M4TIE'I S ARE," EXICLUSIVE AtliH T ERE, ARE, NO OTHER, SS EXPRE OR IMP D LIE WARR At,11TIES-OR,CI'ON D,I'TIO,tJIh,S,,I'f,,,NC,,'L.,U�DlllING,,A.,N'Y WARR.A.14TIES OR,C011`4D,17 I I OF MER,,C.HIIIA,TIT,.A..B III L,ITY"',AtlI��,D FIT NE SS I,A,PART]C U ARPURPOSE. F.Teebmiiea]Stippo�ft T e c lli�riJ ca 1 IpIpo rt,cro ni s i s1s o f a in n U a]tile,c,`h ri iii c�a s,u p o,rt,"sera-ices yo,,,u��m, a v e l r a y,h o, d r eie,d 0 r w il o rdP e Ir fo,:r P tli)e p1.,,,,ro-,gra;ms an,,,dtor�h,a,,,Ird ware, inckwuding &Ljpport iire,newaIIIIs- SUpport inw t Il l0r,,dered � uIF.,,vLjaiii,t to a IP vakd End User License Agreement siuc]i!, as,,the Hardware STCs With ures11 ttio techtniic,.all s!uppic art , f,ar,s-oft,, waare Iprl Lilcts, bug 'fix e,s and any updates reccereved sha[l be pr,ovided ,urn i,der the terms laf the Iliace,,nskm,a,gree,nieint,that"i ajecepted upon ordierii�,Ing the prog;,,rarns., If orld,ered, aInnua"11 techniica] (,[nic1bdiiInlg 'ffrPst ye a.,nd at,,] for programsiuuie P row�,JdedG to cIhr nioal &upport policies in effecat at:th tim,e t',,,he se,,,,rvices a,�rpa provided "T h,e tec:',,Nii�ica]supi art,, plotities, [ncorp,o,,,,r,.qtE,,,d 111i�'n are Psubject tol, chaage at,, Ouraic1e's cl���&c,,,,,refiaen; ihcwever' P � I I (DIraidle po,'Iliicy,chiange"S WiJI1 Ill Otrip-"S Lifit"in a mzteria,,]red,uct'lli,an Jn,thile lleveIl Gfse,,rvices,pro videdi,far supported ro,grams ditiriing th e perioodi for"whjc�'h teclilinic,al supr, I 1 Iport,hias,"L)ee�����n?orde�r"e,d.,'Yoou si!hou'd review tli)e, olicies ,P P jprJor'to entee.!Irfi,ig k'nlit,o are order'far,the apI0,I[i cable,, sery"ces,. Ylou may access the e rre',rmut versi,o((n of,t"he te,t,,h r irc a]s�u, rt ppo,r,t plo[16ez at hd.p,:�ANrww or;ac,I.e.c o ni,kistsu p,po rU p o kic iezhh d e x-litni 1.The,tecbg ilical SLJPPO�, PI011JGjes, state,tiliat, `41bba1 cLIstanner sqpiport serVIl ,ai,,Ind systems are �,nt rodesi4aned to a m cea nio,,dzte specJa��� securit, cilloill-wtrols that niay, bile reqtkired to, sto�,,rea or pIrocessi certaien, types of" seiiiS�Jtive, da,"ta2w, Aeoardfin,g1y, az stated in the techilriiea1 SLIpport poK&iesi, Yau ag�rele not to Sub mwit.,an, payrnent ca , lor other'oontr6l',,led or sensu1jve, datia that recjIu,[re protecAtiiians giro ater than those, specified in t, e 10,ira,,6e Glo,,Ibaal C,ust�Dmler,Sqpport,S,ec,,u,,rJty Practfices to,10 ra,cle,as pwl"of"an'y service reqLiIeSt- Software I,Jpda,te L,,Jeeiiise& SipuppoTt(or any succees,&ar teclhiiiicaIIIII sitippow",rt.,o'F`fe-',h,,,ng to Soifttwalarea Uipd,,,t,,. e License i& Supp,art,"SULS,w)acquired with!, yo,,ur,arder'niay,bere-newred,aatnua]ly titifrow,,ugh a reeseller tjiiiat.,is exprez-sly, auth rjzed tto supplart iiirenewa1s-The olrder with Contra-ctotriwi1i spe&ifyyour,,SULS fee forthe fimit rernewa,]year, 'Y, OLI re,,,,,ne Lu S"for"the sanie,lnu�nnber-ref!Iicensels for thle sanie,� r o-g r ams, i as s P the,l0f`,'J,guu�,.Ina!order';the fee four SULS second renewa[, ea w11 riot,inereaze by nio,re, than 4% over the i J pri,or ye;an`s,fees,. If yo,,,u etect;mot,to purc,,`,ha,&,e tecIh,,nicaf supip,ort,",at the time t"t1a,"t,time rlo,grani uuu our dlure d, then,, ycu may ;1;)e ,,relq,,,u[red to pay re fees in aczo«rdanze lw.,,,Jth� Oiracle"s P te iiita,]&,,upport,po Ijc,Jes iun effect'at,thetip.,,nie ref erg iirr ttr,rr rent i i I Li US i.,, plementall,Terms and Coudi,:d,on s w-,03`2,819 Page 5 e SERIAL 180233-RFP EXHIBIT E de id to,purchase t echni[,,ca,[sulppwart at a da-te.,Techni,c-.4[su,,,b,,�pc�,,rt"fcw piircoigranils is effect,:Jrve,qpOw,,,,,n of the c a sJh i" m en,t f tar i"111:,+-%,� mi edi a or�L,,ip iiio In fame eff ecti ve ale le yr ��r if s f s Ilh ill p(,M, e nt'o f ta n ill o le,M a,,ii S C n, A P I r,erq�L-j i re,d., If cwde,,red, Orw,,,,Ie IHarthil XrVd Sill'yStIE"IMS 3111L P-P,,,Q.,rt f® yr--kaar and al[ S,Ubseque,irrt yesiars-) ills provid'ed,wLtnder Oraicle's,IRare-twaare.,and Systems Su,,bpiort Policies,Jin effecA,11 wt,',the,tirrie,tihe setfvl are, provided, You aggele to cocq,erate with Graciiie, andz �Prcavide,the,accers.,si,;,rescu,,,rces,mate-ria,41s,.ber,-'s"Coinnel, i',,,n foyrTrn ato n,,,and c on sa=,�,n ts lh-a t Oira dte-m ay req La,,J re iin,cw,d,e r to perftwim the, T he,0,,,radie,H ard an,d . ystems, Su,,.,,bp,,11fit, Fo[iOcioes, mcoirploirated here;in,111 are, stibject to change at ,(,Dra&',e"s Oracle ffl niat reocluce,the, levvet&, selis brovel d',;uning t Iper bd fbtr ich Or,,ack-m Hardware la„nd Si-ysiten7is Supp�ort has beeen ordp-,,nedd. 1(cktj ockka s pnorto e -are,anid 3111"YSISMS,Su�p�),,PIOIrt nte,.rtng into orde-'.r &-theOracledHa rchil j Flb,',iliciels,at h,M. xJ',1ww,w x�.,hnL'The rails,,qpn that ba sta,,te "', P11101111 "4bbal custioniew suppert servikes. and,, systill are m,, tl designed tc inn adaile c I , e m,rity con,rools,thiI,wat rn,awy L,�,e to,sstcavre,antr brocess,�imnrta.,h typies of sp-,insitt've ill....... as,statedi, [n the lec'hini,,Jbaal stiabpert p#o1i,dies,,You agree nct health,bay,m, e-nt,caard,,orvhP-,,r controlle-ld nw, s 'it! ecif,,ed, in. the Orac,4e, 1`btval Cuslam''I airl ve data. "thak' r;.:<qL;,',,ir'e p,,rolections, greater than, thcse'. sb, S u",, ort Secut Fra li s,ta m ra Octel wart iaf ain r y sevice,requ',,utell gp y Oirad'ile,Ha,,,,rdw.are aa-,nd Slystei,mnS,SU P�,POrrtl acqllfi'red with,,yviur erder m a Ilbe reinewred la,,�nnu,,,allty thrzoitJgh, rese,[]Ie,,r�tihal� is express[y authcvrizerd to 5 la Pv"'P"on rene,.,wal,s. The erder with Conlraatior w"i'll' cif le cvttr S,pei�-y O r ac Hardwarp-,,,a,:nd yslcmms.SLii,P pc�rt fee for th-e', First Irenewal °yN;aar shiii you;renew O,raisle Hardware and'Silysteimis Supv, art for the a srne sys tems,and e o samn cnfig urzatiors s cont n ,a4llk 'PIC i� 1?e,lo�riginal 111-arrderl;�you,,,r�Oracle.Hardware-,and'Sy'steii Stjp7:,,,port1 feel the,�,:se,cznd renewal r n yeaxj°WJ 11" n,ii,ot,tn r�ase by nwicre,thaan�4%cvv iir the,gnloryel fee,s-If- i.-I,sqpplll you il to I urch'ase t ech.,n i,,'Icz ,P at the time that the h,,arclwaire, is ordsreqcf, then you may !be requiril tio, pa,ay reinstaternen't feres, i"'n acccrudamnexe,wit) it ill,techn�"icall sLtp,,,,,pckrt,pd[id4s i,,,,n efferat at the,tine f risinstat-zrII Jf yvu decide 'h a se tech ri/,;1C.,iil SU P pcw,I at aa la,terda te.,Tiedih Ir-,�i,)ca I s u,,,, 1pcxrtll for, ard'w,are i s effe,c dive u!pic�n clel i ve ry to purv, P cff haardware,or upon:t1he effecbve,,dizatra cl t"he ordlelr�if idi not requiijecd. IrioicefcnJ-SIN sucre ,Ill e .Jbrn`ieIlly quarter y: is lrntess, o hoe irwism ilierd iiiini the after-the ccvmlpleticlon ofs�,tjlll pop-,,r6d., an.Ahirig [,n Ora-cle"s te-cIll nic-al supv,,,pv,,rt poli s ckr Oradle's Hardwaripe, and Sllyste.,nlls SupperL IFcmllllicies,to the oi=nlrary,, yrow may&iskocry6nue suppcvirt at the,ernd of any current suzpp7crl tefrrn and,�,l at any lime theler,rei nzs,Wx suppckrt by exeqcutii arm ordill for s,,,uch serwices with,Ciant dor IIII you, le i" to ireinstate sucih SlLlblp,,Cwt,'ynu must pay,a fee.,Tlie fee,shlall be, t1he,arniiaunt that wolut'd hia"Ve been, aid,biiii r•Wy the,,ordering activity fbr the, pl�a,st po cril.period had siuch, P s uo s-,fupv,,b,crt niot[apsed In add�tion to thle, mneent,fee,cig-sso,ribed in the precedfirg setne'.rvice,you must pay ths-i',su�,ppert.Fee foI the iin,Pew siap�,'powrt bericid, o�,q ua,rtedy in 37,ears in,, acccvrdasrice. with,ti-va-,corjjdef [s, tedihnic&']su ,,,ciiirt fee,for the,rlI Su'b,�Pl Peri(lod",[s,carmpfuted, as foRcAl lI I ff su� poft Ill"seird.,thein the,p,p P b SURN,'brOrt fere kOr"a twelve, month su,,, plwt�,prbd sh,4[1 be thip-� last annua'd[su ppo rt,Fee, �oou bill far�t le P� c e ,I ,1,evao, a�,re sys temr, fii i' if yI nev er ac qu ired tsch,,,'n i ca I su Ip pow far the, re me a,nt birog,'ra','m ancVoIr"hardwz Ii 14.,vic 3 M al SU�( CNI f&e,shall be, the fee,thill wckd[,�d ihal&eern, progIll anidfcw hardwaire,systern�, th�e,:n the,Ln�,-iiu,, 'P,�P cha"'Trg"e'd if support,IIhad bmeen ordered wig)inally frw�the ne-levant prog,/ramm, &ndlor ha,,rdWare systemm per Oraclie's SuIl",Ip/ri6'ng� li,d�' in effecl,ill Vve time,of reirrstawtenient. R,oe;7,,,P-,.wa1 &d'j,,/,ustrn,enI imz: 11111,be, PO IRS 'y a pap tied, t,,cii thle,aa,n nujlaml su o,,po rt,fiae,descr i bied,i,`n(i)sand f i F)a L,,cve. A agia nst "'Recipierlif Which nI refer to you, or Oracfle',If sionileone nI7kake,�s a claim L yau cpr� Oraill depen-id"ing ia in w,hiita'h ur-tl r iiM^ l the Material) that any de-sig/,,,n,,,, sbecification, scrftwvarel, dtata,,, Il ;;; r r m , rii, ll; !(Wateria,,r) fumished, by erot yiau or, Oracie ('Provider"which nI refer tiio, u, cw' OraI d,ep- limo d',iing on, which pa rty p,,,,,rc4ide,,d the.,Marteriia 11 anfd used, �by the Recj�pienl iinfn',",,n gee- its intelle-atual: prsqperty TightS (irvc-luoding U-S. or fa/,,:reign patent tra/dIsmark anid clight`. t IFrovider wil"11 in&e,,//,1mnify the., Recipviii4nt against the claim to the i-?,xtent pernnittp-'d [aw if the Recipieent doel e foEllowillng. G rxl,ei Ha,rftarv-177 Sill'C ommumitie s Supiple/mental Te 03:2919 F ag e,6 SERIAL 180233—RFP EXHIBIT E oil inso els,th,e,F;rcrvid,ei r- prornpdy in,w',,,ri'lj ins g", n.''DA later 11,11,,%,in, ��30 days Recipi4nt trerce.Jve.s ncrt'k,,e of th e a,,,,J rin; oil ro'i[;,ves the Provide rc o ntrcl of the def"elinsje,, w1h frot"M Recipient., al,nd a,,ny set tle.,,rient n eg ort iatb-,n u,an d oil ro'i[,ves,the Frorv,"ider the, aiLifthicarity, andc. as,S,,Jsta,ince tiiie INSrovid-e,,r,ineecls,tod,,'e'fend agai",'nst,a,',r Is the a, Ifh Prcry r boi-aFeve or�J't is del.e.r,minedhla ' t�he Mate6a vi cn�en4 h tellec'w.41,,pro, eAy tte Proli rna,�'Y cNoose tc o mto&fy the ��to bop- ,p S,Lj b"S'lan d a I ly� its,utJ Hly,w�fu i7-"111'cboa n all[l[ty)cw obta h a" fice n''sel,to fo r rontiiiirau ed,Liii S e,0 r [f'these,allernzidves,a'-re,innt the Finoviidefr may end the lice-nse fdr,and require., re,lu,rn,of",the a,,,, lic I a pp" e M-atp-,iria,L���f ycv,,u a rr--th e F"ral'ide,r,,'Ind. such rettj mii m L�'telv,ii alil a ffrects,Co,ntr aAMo,,r`s. cilliDn1r,crtc"W"S a lb i I ty�to peirlo Ml cl U"'e.'a,bJlity lo m,ee,t,its dblig'ativns unider thei,relevant [mpairss, 93 "t"Ciill a, wicalk,stamement, or iirnpact'), then CcnraclD,,r in7mayl,at its option aand Ljpcn, 30 days pnor w'dtte',n, notbe, r e-',quest barmina tip c.'n of the olrd:e-',r...... ..... The Frcvv""'K'Jer =il nicit,i',n,de nm(,6fy t e I Re',,op ien iiirfthe, Rjeci,pie,;,nt, tears the Material or ',Ljs,e,,,r• it out.�sicle the scopre of" use, identilied. Jn, the Pravider's. U,s"e..,r docurnerttatib,r,,s or if the Recfipient use a vearsion Bch''the Mal)eria[s,W,,,hiiich h,as be'en ff the avilo ided V.�Y 1]5 g'a,17 U na fte,ecl c,,u:,,,n-sn t,,'ve��rs icrn oft'hiFe.Lf;a terii aa,"I clairn omuld, hzvwe bireen L Ir was prurvd,ed to the R.eci pient.,,or�if,the,Re,ci'� .-riltl,cc(n t�i linos iu s to ,.rsa,th e alp p c,',[Jic,�ab l e M at,eri I aer e,a ft ,t e n,d p ke of the 111ii, iaiirr a to lase,that Milrerzi. The Frcip m,) e,r mil mot["nde.mnify the I Reci, do,the th ar e n, �"p [s use upon, ani design,, [n,.sl.TL'JcAJon,,,l softwaare, dala, ,,or nizal)E-riaa�,']rvcA,f u rn i s li,,,ed:by the P ra vidde�,r. (D ramcile ncit i n,,,Ocl�re',m'n�,ify Vcvu lo the,e,,.x'l,P.-,,n t",tia t",a ni infrintge.ai enl cJ',',',.aJn7)) barserd Upon, the conlbinadcvn caf any Mate,nal with a;ny prod'�ucts or not pr�lvwtcj-"ed, by Oracle. Orac,,"te will nin,i,',,'ncJen7inJ[f,'f rDtu fbii:r�i,,,nfhlr,,ii@,e,,moent czijuse'cl by your��acticins ag4 I rnst amny third paarty t"he Oracle prpgrarrifs", a,,,,.,s delive'.red tow and usi-add i'lln with the ternjT,,s uqi and'thesa IH ardwafre IST'Cs,wou[,md ncA, ollvelri e[nfri n-,ge any pa iirt- y irtlelleftijai,l propl-eirty',,nighits. Oracle w,,,Jll ncA, [nd"e-rrin ify,yoLi for aan y[Infringem eent"cJa2'i'rn that r�s based iian: (1),a paten,t thaxt yi wee re'. ni,Zld,#P-', Of prior lo tKp- effernived',atel,&youwlr lordeir w1h ccoant"racbx(pursuant to a cilaii",m, or notice."); cjw ` to t h,P eff e ctvs d ale cif y our acd er w1h C,,cnvtr'acA,of your ac cn,s pir,iar N"®rl"Wit S'll"ai n"cj i ng the provi,.sJb,,ns,of the, ab"C"wel,and w,','.,ith respect to hardware onl[ , air Oracte., Ill ail ie'ves lix it is delle',,rm'iined'tlhal the iiiharc-lware (lor portan th ar a iim-ay Ilhave v"idlated a tNf iir° Ipa,,,rty's In tel I ect ua rty 6'ghts,,,G�r acle may,chiovii tc;i 4[,'tfier�rp-,p lace,,cr modiicify th e K,ardwan-n far�p-rdarti on ,prqpe i I i ty ,inctka, alily)or obtain,a irighl tfteGreliiof)to bwi-n', sifbstantiall- y prese�rortng ils ulli fL �n tci allocw farr conti��7riiu,,e'.d use, or [f these ah,'e�,rnalives zare, ncl ciam merci,,,4[1Y Oracle may thop-,appEt,omb,;le harddw,&�,,e,(or poirtion thereof and re-fund the n el,bo,&k',wi lue llrt, lhe event that the IlMatiarial is, Separate,,",ly L,Jce;nsed Thy ird Party Tip-chn olbgy atrwd' the associated 11 "10 "'Pe, Se,p,ara t'el,Te mi7�s dc 0 70 t'�a P ,W t're,MM i na t,iian, of'thfe'�,I�ce.',n se, i n,["'i.u ii If i°`n g the liii ci en se,fcvr thy, M1:11a I'le nzi[111, 0 it a cile iinr,,,aay end,thh iiicweiin se,f ar, arm req,iiL,,j i re tha',prog ra rn ass i awted wAh thz�t e.pAaiirz1te Imp Licensed Th irdc Flaa,,,,rty Tect�nology and:s,,,hall refundc any ppngraai fees,You,imamay have;p aid to l 0, ra 6,10,fo,r throe pry,g'ra,m Fo r ic lairn s,ret a ted to Ih a;,-c.l'wa,re, if yoL'A arm'c-i"'c larrim-nett s ub scribe�r�tz,)0 rac le tech rv"Jo a 1:s up p corl,serwc etas,f ow the"lioupoe..'rat"ing syslalm Orac-14 Oradle p pon"for Oit atv IF�r mar° P Sysr , co e LnixF� ( ier prt")" e,rn r thje p&ri aftime fbrw!hich u iwer , tpn7r rDr m p su,bsizri be r to the, pp,ic cable CJ,.,,rac.Je bechv,,6�cal su""'P"]Pouft SePw"iCess i(i)d7e phrase, th si,,ect'ibn, s1haa-,"ll the iop erating system and'the software,and (ii")te p7 h re,"'p roagr am(s. ,in'thiss secticn,,' is, �reeplacjed by the, p'hras,e "pmgramfs) air the cq-.Neral%J�,ng: system or inlegrazled softwarfip, ("":as appliczable-, li,cbe,wt[,,']I n ot i and e n-i tn if y yo,,L i for y i r ase,of the syve(m zindfoir�i me&,rat, ' software vO'wenr, ycvu nat" a w 'the sappficzzibl ' tec-hint4:41 s,upr,,,pc,,wrt sveir-vices'). Nlictwith,stand ipg fioin-g,W—th res peci scklely to t"he(.'Wacl'a', LJ'ln,',ux op,4=-rating vfslem,, w,,,il[nc�,t in-,,',d,P-n-v'6fy yi ffdv�r' Maateiirials thaist", are not part of the Ora6e Linux ccrivered, files, as dk,-tned at itj cri-06','934,Tiii htlp-.'J r'V"Yvww io"zick-.C--� ,,"Onl!U'5!'SJL.1 P poftli'lib ra riet rw r e �,,.,e pn -line i s e rill U n d e mm,n, ,rFA,.:.L OT'Arx 1,eli H'2,,r,d*are i S,C ammuadfie 5 R pp le"Mental Tellr�ms and C'oll ditia:ms 03:12811,119 Fag e 7 SERIAL 180233-RFP EXHIBIT E T`;hiis secljon prov,'J'des your arnid Oracte's exclusive r;emiedy faor any iuniftingiement claJ`,,nliijs oir and amaiages.. INCIDENTAL,, SPECIAL, PUMITIVE,H- NEI THER PAA'R"TY SHALL,BiE.LEA BLE FOR,ANY IN"DIRECTI, GR CONSE, �UE`,,NTIAL DAM,AGGES�l OR Y YO 0 R DAT A,AW" LOSS Of"PR FIT p Y REV EN"UEIV, DATA,, USE- CljOMTRAACTQR`S MAXXIM"U,"M LEABIL]ITY FOR,, A,NY DAMAGES A,RlSJN,,`,G OUT OF SIR RELATED TO AN' OR.lDfE�R, MS",UED PURSMANT TO THESE Hl`lARD(,W,"AAR,'E "ISIT'C"S. WHE'Ti.HERR tN C 10.rN OR,10THERWISE,'SHALL,BE 1-1MITED TO THE-AMOU M'T OF THE FEES YOU IPA ID CC)jjN'TRACT G',, UN,`,`,DE,,,,'R'T'H E, "'A NO l FS,JJCW`,DAM AG E 5 R Ell'SUI LT' MOM YOUR U',SE OF PROGRAMS,, HARDWARE, OPERATING SY"�S TEM, INT EGRIIA TIRE D S,OF'T'W,'AR,,,,E, Qfl,' SERVICE'll"Sp SJUCH LIAR LlT Y S,H !ILL IBE, LIWTED TO,THE IFE ES YOU' PAM CO3MUTRACTOR, FOR, 'THE, DEflCIENT PROGRA"Mil, HAAR-DWARE, OPERAT lk,,(37, 'SY"I'S,TEMy ENT EGR ATED SNOFTWARE QR SSERVIGES,GIVIIXG-111 lSE TO THE LIABILITY 1. ®r 1. You,may nillot 355lip:n zwders,qarglrve,,or transfer ran7rs, the pperating s e mn,the:Jnl,eg,,,!,ra,'te-d softwanr-a anddiltvir any sierv`ices-or a,�,n interestin tl-vern n to ajiolrh�eir l/ndi al vidu : e rntity. [f'you, a a, Se,CUliV iflitel'e's-1, in, tl'-j,e, progranms, the, ope',rating sptel�;m, th,e integrateed. software, andrior any se,rviicels delive,,,ramblles, the sectired party has cn Irisibt 'ta use, or Iransfer d IIpmggranms, tifte, operating,s,- a,,,,�.: c n ysll'��,,the'Jin!egrated,softwarje, n,,,Vo,r an, 'y s,,e,rvHr,>es dle.][Jiverables, and if you,clo:-;ocide,,�to, finance ycvur acquisitilan & h,a,,,,T-d-wane=,, p,,rcogranms auradjbr any servibes. ,. youii wi['] fudl�[cw, 0,racle!s, policke's Ireg&rding finzrx�ing w"'hiiid..h arr-- aal The kvregoing sbal",11 rliGilt bell, I ;th construed to �)lirimil the rigs you,may othe,�rwjse ihave wi relspect to thsi,Liknu-,'K qperating syste,,ir n, th i rd, pka tr tec,"h ln,cal"'llagy nor SAR,pa na tel war"h",s;,l ice onset U n cd e n:r q so uric*o r s i mi la,,r�I i nsa ce termr p 2. I n, eroterring iin'to an Und tho,el,�mnwtracml'lll,you agree,aind ac;,k,lno,M;-KJg-e thait y®ru haver not relie,d an,,the fwu:,.,re, any hardlware,l� .ram, orupda fie s. However.(a)ifycvu order te&iinic�a,[,', p, stippoirt,"ffie prer:ed'Jing se�nte nce-does not relieve,Ckac-i'le.cl"its obl",,i"gatian ton pro madle suc-�h techn'lic,41 sv,upipccrt um de,,r�the relev,,,ant ord�er, if, d wh,,en ava,illable, in Wth,Oracle"s thpan 1);-:qa,tvr,,iJcaal sr-,,,,uppcfrt paili,eJes., and(b)the preceding s,,e,.,,nte,rz,,e,daes not changst',"he righ ts gramlled tru; - ® u,fcwr II y mgflii lM llr irmr v u ln de r th e cn,,.-,le,,r Ipisr e to m s,of th es,e H a rdw amse,7-37 C s 3- A ccels sibi I ity, 7 cle,1,hem, extent lo, w- ,Ki,,,ch ainrm G inz 1�b prod at Illrnr to ainy custtcwnmlzat�mans, cap "ble, of providing pa, comparab[,e acoess to w1h, diisabilitje'S a,I pmvisibnrs, of t;he Arc)7irftectu,ral anxd. Biar6ers Scizard standards setout"c'n 3G,,CFR Paln 1'V94 (',",kin own as,'Secticr,5 08 eff,u ective as,of Ju,,,,,,,,n e,27D 01,or the, vise versicr,�in A i x A u(`,,,knc a mn s P, 'R,evsed Seinicpn 5GE)effiact've as of Ja,`,MLilry,112019 and tbe Welb)Conwtent Accessibility Gu,"idielines, (�VCAG) version 21",01, AA, s, ind�catqd by "the depenide-ndes, oamments, and, ay be s ig nuufic�,,,a rit. ff wiy exce,pliD, nsp, j'some of wh'iab mu I nome,..,d on the,ap,�p,[`i` ible Voluntary Prfla-lucat Tem,'p late s, I VPATF) iavailzr,blel, at fc(,,,r mdh prod t,�,when they are u I in,accardaam,with Ora&'0-,,`s assccitateddi dccLimr,eknts,and otheer-writan "infamatian, amd prcoi%fided tbat any assistive t nl mand, any,cpth,ver prod',% usedwith,tlemm P prpipp-il y themn,In,the rn °T AT uls,avaJlable fiar a Ip amoul[iar I'Dnacle Ipi-mducl, lease, comact, the Grac!4, Pirogaraam Cwffime� at", arx:, sible, www,�':` [n so me ca ated for amcoess flity, nmay t*..sched,L, d se.'s,tie,cvi.it m(m,e nl ay bel,thal:a,prodLict is,stil I in g eva,"luz to meet N ,illailit y eta rn ;,in a fatum,;relieas,e, or may rot be sc.,hewduJ,',]0-,d to mel,yet z �ulilL�i it at, a[L, Orad"le,vustomrars may'Ciall Clraide 311",Ljppce� alall Keaari ngg-i rn paiired �,D slomers �tt the Lil..,S...... W!hlo m,'sh,,, to spea-,'k,", "to aln, Gcacle Slluppccllurl may ,,use a, ;re,'Jay sery (TRS). Illy corm aLout the, 7R,,S is, availableall, ait a,,,nd, a Illl,t of Pie[ephmne n umbmp-.,,rs is awwailaibl,,e at at'llanal bean ng7 impaired customners should use, t1he 7R3 at A, ,,,,n (Dracle Suppycwt, engineeir wi,11",11 respillond, to lews,,bri.,J I i,',ssue,.s apmording,to the any ccwrmit mrerits-abimnA futtire,producall"dlIirecbons,iincluidlng plans to adclress amessibility', cw,the OT',"O'cle''Halro , "'o mmumd,tim,s Sap plemen 1,,,zil'Term s amadC'emditiam. '1"032819 Page a SERIAL 180233-RFP EXHIBIT E ava cvf Vp AT's. F1 rodu ct d,,iract in re,in a iln s a 1,th, �'7 retiD'n of 0,mac1ire., Nio cvthe,,r�ter,,ms, e solle,d�'.3,c c..ccnm.rt an s,,s tate.,ument.s Cm"airml lc1h e r s L#c hr urelpirese n"ta I'J''b ns reg a rd i ing,flour re,,`,11 am,ed to bv"El NY S IIh a"""11 I app"I'y to,the,Oracle prcAucts prcvVided uIride,r tl-iese,Kai ware,STCs., 4. tntern,et I it tym m m 1 r ills r . (,,!1:Pv,6) Friar 'arm y the,Oracle,Ilprodtict(s),and sa,rvicefs)tci be ,pursua,,,',m,try the vantract are capab,[e of iin-g, Froto,ock"I ve'rmicrn G, 1,;JF'v6 sately t o the, exte,.'ni, d.of rverd armd, noted Jin,tfte.',Televanwt Ilprodu Vs,ery evaidabo"lle at ora,,c[e.com,, Please note that S,,1JC!h- are.,subject to the,,dependearocies, cornments a d exceptians(some of may be signii ant, if any)noted,iin,! SL"M:h docUmleritation,a nd reqdine that Oracke product(S) and' se�rv,'i,ce,,,(s) are use iin accordance, 'wit,,,h Ora-cle's demollmmeins, and cothe,�r'wriitten- 1�nfommatkon and I.,iihat any other pr's,,,dLm7,,,ts Illpro per y inieroperate wfth, th,Srn- Il11 nisi,min relevant Ir duct"se',rvice,r-tocitj rn,en tatio in J! f cvu nd ad,d re inn g I F-05 the,n,0 r m 6`10- Ies ndic re pyre,Sen,,tatio n s a s to th,,e, ca pa,llb i[AJes, of"'the pmducLrs,ervJ,c,,e, In ,sti to axz�waumimiiodate F.V6., Calnln"111'31 m ek.,e aan,y co in, iitni en,ts a,,,',b ULA f Utu,re Ili rod,,L-,j c t Ililrectio ln s,uin,c[,ud i ng,p La n s to a cidness,IP05,.,P11m, ucll' d[r,ecton reimai,'..'ns, a,"t the., sdley discrem-tibri, of lDt�racte. Nb, other terins, coirv&1Jticms,,, vtate.,ments"', T' q,,.,uirieme,nts or an,y otl'-i�er su',ch: rega.,',,,rding olr re[akeod to 11FIV6 sbaa,[�"]l ap lly to th re 0;r&c.,te products,and, sero)ces to;fie deli�vered pursu,,ant to these,I rd,,wzi,,re ETC 5'1u,- Ex pck Illy rind rengtj[",a",d 0 n's, of 'th e U nllMed Sta,te,,s an d a ny cthsr re1e,wa nt I ocal ex.'po r 11"dews a nd fin g,a;,ny Jntegxaitrad soft-warre an,,d cl, caairawt rig, lreg u latb,n,s app,1"'y��tlia'th e�p rog,�,ra,,rim,s and, ha rdlfwa r re fi mc,','I ud, J 1p your u of t "nc 'YOU,agree that wh in expert l a''w"'s g of dwern,' se he proggr aamrs Luding technical datzi,), Irje. (ine'tuding any m,,ntegrated; softwaxe amd operating systern(s,")) and a,..ny servioces deliverab4mm-',s,prowrideod unde�,r your ordel% and'you agree to, Qarnpf'ywith, al SUch export lzms anc] ;regiL',d,atkan1.s (iincluding, "'deeined expiarr' and "dee�mez re-emc.,,poft' regul"aft'jons,". 'Yoiu aag,,,,ree,that. rtiia d"ata"J nforril m ti 0 n.p rografm',,Ilh,&,,rdw&re, Ills',n CJ,U J njg z Ilmy l�'n 1,eeg'rate Softwa ne a nc]apera tiin g s ys te,',m(s aridilor mater'izi:ls iresult'ng from, s,)erv';,i,-,,es,( i�[oar dfirecl pro'duct th#ere.,of wi[,l be expcwvrb-m.'d, cfi""r'e'.ch'1Jy,' ck,,r in&rf-:-ctly, in, viblation, of these laws, Or will" Illbe Iused f'cw aniy purpmse, prcvbibited, by theN,se, laws iin&[u Mill, .witib o ut 5m mtad,o,,,,n,,ntj cl a,,,,r, her6limca], cxr bv,"J,cw',,1ag ic a I we sapo nss pr mllll,mf ration o r dieve.[iia,p,.,,,,m e rvt of Ire ssi[e-,to c hno,",,bgy. )1111'�Ou slha"'Il inclutd'e,the!flolt3w,",'ing nw"'[';CZ�e im,packing lists, irywaices,, s)h[ 'ing c L oc i Icocuirnents and atfier d k n, volved. iin the, transf4r expW' orr r pmrt caf, proagramms, a,,nd ',hard-ware, (includI,nw Y g an,- softwar a e ,,,,,,nd opermal ing Th e se, con7r,rnodite-s,tecdhnologg,,,saft are, r-w o har ar ctwe, arvy integrzmad software a��rid opoeir,"a"ting 'y "systerrifs, e d',ar, it e wrh, U. E i S. xpox-t Reg, s an d we�jre ex,,parted i;n ace r r� a Ip le e,,x,,,,po—,,rt 1aws.IIDJivers icon co,',',,n tra ry to a p,,',p,[ica llb Ilpcwt[",aws,[s,Ilp ro hll"i twlled G., as thin arm of Ifte Ira rm 'llltN Ilpropmarty of 1"Ke. progra',�'in a n d the tecbIrrt')i su cal poiport ' serv'ic es,, is, a,"tn'llrd" party be(nefi,, Ira ary of the ntract and tta, o',rd(rs for Oracle products issu+?,d, pursua,,,in",to t1he,mintracttl,,but d,oas not ass-ume,any of 11"Ka,IDra-cle auth,cvrizeid resell,'er"s otv"[igatians the,',reun,der. T. Thie.,Un lformi CompiLjte r Infer matibin,Trim,-sactiloams Act delm nm appty-to t1hve re IHa,,,,rdwa,"re,STCs,"nor z-A ny o r,,d,,e r Ip I aceed p u,,,.,,rs uam In"t Iya the in. You(undjerstand 11,11hat",the an,d 11C.),racafe"s bus�inve,,,sss partners,iincAu!c1ing,aIny thlrd party fb,,,ms mta)i in ed, b g s,)iF r CA y Vou,to prov",de s,, are,�in de,,e,mde,','n t,0, 0 i,-ac 4 an d a re,�,-iii,f p gents.Oracl i urvzAl"bound IIby any actsuf aurvy si. e�,,in"lIy,' the ei�ntkly its Iprow'iding, sa-.'Mceas as an Ora""dte stjbrfcontra-�=, r Iunde,r zim ern gagem ent oirjdered'directly wfth. "Yet"L.1 wder trial Ill rograims, ,emir (Dracte, may iric'.."lUde, addMut),b inn l, programis w,&,,iii ycwur or&,,-'.r'with wh'Joh, you Iiitse,for irtal,„ IImr'-prod,uction Ipulllrpo s armlly. "You m ax, not use',t nial 1he I y progrzimis to provid,"em owr atteml I'Kird,'parly tra,",,Jurting on,tee conmentl cf t,,he per rarns. m.Jh,;,ave,-313!&-iys.frof mr the det4verror date, to evalume thiese rzgrzams. 1,f ycvu decide,ta usoe',,a,,,,,ny& thre.se p,',rog rare is after the '33-day tnia[ peiiod, 5rmj mLtst cbtwin a IicRnse,for stm:�h progi,'anm,,s fringe I,'3,rac[e,cw anii au,,thco.,,rized distnbutor. If'�"vu de,cide not to odbilain,a[zeri,se F)w any progra in after 313 cday trizf"']! odi,yojLj will-cease using and de'f[ete,any such,programs,ftrm h. your OT'Arx 1ei H'2,,r,d*ar i S,C ammumatie s�S upip lemental Terms and C'oz difiams,03:12811,119 Page , SERIAL 180233-RFP EXHIBIT E systeim . IF1 riiag r a-,m s,I[,ce,,n sed, fb, r tria,I L,Ilrpo"se s a re-lacircrvi6ed a-si,III s, and Oracle does provida., tsvuppc�ft or offer an wa,,TraIn,,ties for th,-esa',p,,,,,ro,&ray,,ms 1 D. QTajc;"`, y include addAiNana""I 1�Ilr on:throe Ihaa:rclwarne e.gm Ex aim dama Sta,.rIII3,erver softwwa re' "Y o u;are,n cA,a uthc�;rized to, u sa,this prog,ra,M S U [LES:5,yC)LA li,ave a,11 i,c e nse s pecif�,"Sca ��a n,t'i nig 0 y gr ,y U, the right to do sum,Ihcwe'we,,r,1you may trial,programs for vilaal,ncwn-� m—duction potirposess for up tis, 320, days fron'i the date prcvI that sijch,use,ii:s,sub,4.iectl to tha lemia fw, t6al,pragrarns,in, Me. el s the ins]u d,-�,,nsg;1,1,1h se Hardwas 9Z"T(- 11. Un4ess otlixerwise agreed J net an orde!r,, upiI 45, days, wr(tteyn notice and Ilno M10rjP-'. !N-in oIn,,Ce, annually, Oracle= may aljdlft cur use, of the ,,piriorgramns. Ycwu agirse try J cocv, era te. wt,h (Draci" "s e, , P aLid"'A, provi'de anrd &Dcess to Any sijah aa;udit sIllhac![11 ri,,,cl: ri nte,,rfsre, wtt,K you..r, rillo,,rmal bius�1in,,ess qpsra, ins.. (.Dracle sJ,!hi I1,,, comp[y with�,, P, reason esc,u,,,ri ly aril sai f el ru,les,p ia]'iciss, and pracedures I('.secu rit Ire lees,")w—!K�,Ie—pefrformiin,g, an,"y SUch audit,11, rvh6j"Jed the me stldh seciuntyrules are alid p,`11i,cah.v1,e to the of the ausd u IM yo u i m,a k e s� c,),h seicu rity rLij I e s a va['La��b I e to 0 ra cj,,e,p ho�r to 1",,',,h e�ic%cni m e rvcie�, e m:of th el a LxJ,ift�; a nd, ity nj fify cw, an,7,,(end, the terrms, arld ` or I siuch� secw,�;r les do njol. miI con,,d,.f1,ion:,s of the contra-cl Jhe ,u a [icab[e, ord-&,,r "Irclu shzllll ble. res,� o ns'ibile for pay ilr a tg nvy ,,,nd,e,,,r i p4d F ees,�rei,`Ia l u f ed to se o dme���p'pi P !priogra,ms. Contractor gn its) right to auddit your u�,,,se of t','he p rr�a y a 5 s��, rog,,ra,,),ms to (3-iraacle. Ilf thfie, n;s its I o a.,",Udil'l e you,�r use of the prog,�.,ra,,:mns,to 0rac1,P-,,,t1i, ln Oracle not boe po n d eiltv,,er:s,;J b,`,fe for r aa,:n y co s ts i��n,cue by z,,rj yoiu ckr Co,ntra,clo, r Iin cci rati ng with the.,aill d i t. 1�2. Li in ter m6[,`,nat cv,,n cif prog/,,ra.,.m, [J b&nse,YOU as"ereqwirled,to�Od[s000ntjn,,ue usa and destrury artrettim, to the, Cear,�trazftor all cqpioes of t1he oirof -iiiian ociatI it ass wb, the grams and priogram docLtm,entz tern,�,74nate,d IlIcsrise., 13. Source,cvde may be del[verred ass,part,'of the standa.,rd de=[4e,ry for pwaarlircula,-pr,oqralm-s,qpe(rat"ing SyS OP code is subjecn.tail th�ve terms cvf thesthen, R arc are lwtelf7r� 0111ir'inleg,,ra:tI software,�; all s, ch S&urc-, ,, ST Cs,,[rtc1i.2d`J1ng tie Osia)cle Lice,.,nseINN Illnit rm a anet Ill.mrllesll tl� li frli ahilts arder,1he contract and 14. P A',,p I kcaz t,'b ns,Il Li en s I mg 7ab)e i,�n effect as. of the effective date of you orc�r iter ' is, roan CCro,0r3'ted hoere4in aas, Exi;hib1l'l A. "You, Inurely aCcess, the, cu rnent ver"�iiicvn of thy, Appillicatic err s Li'de riis i Ire e a t,ht,,,p 1fo ra c;,t'a-,co rn,'co ntrairzts. 15. �G,,ra cile,`s Lul r r°s IDiarfilriiidon,,.c, anccl 'Rules-, Orzicke's 1I�ritegrawted Scftwamre C,3ptions LJicen:s4-n,, Deif',�.,61ians,.Rlf[,,es, ,rn IIMetTiCSS` and'Temns fiar Sialars are 9 porated, ",,herei,:n-)(ou,may access,tha-,,currpant vier-s,,kons,of tihese,dmzzamIents,at 15. If any pramAsMixon herjeilin,ar ctovua-ient by,reife reu)nce,Jirrto tftfe.se Kardware STCs,ir�w,:;Iudc[,nf,g, the LJce, ,,nse, anic] R,LiJes, aifnd temii,,,,s JinrJ,� de-,I andf1cor In f r net there,",iin, aa provision fa) allowwinrj, for the aititiarnztic te nil Jinaxtici�ri i3f IfDUr "supp"'Ort ScenhfCelzr; CY, allfcf*ing!fir�the,af,ulonmalic�renew-al of fees,lhien,,sLich ter rms,sliall nit apply. 17. Frradurts aa,�nd Send'ice are..,not n ed for icar u-se i�n nu,dleaa,,r�facilJtii,es�ar�cfthar Kazarcicrus, alp ',lica ti ccirvs. Y"ou agre e that it [s ', 11"our tc;p�, e,nsu',,rig ssafe,!use&lidro6ucls am"'I Ili su,,d,`,,,h 18. Far '50ftware, ("ii) that is � rt of p�. �gramms, sy.ys-1emus,, integratertl ScAwwre or inlegrated Pla", softwa re ck.tilcn-s all foI an d f ii)!h"31."YOU, reecaJvee from Cwacle in,binary flarmr aan,d(iii", trizal iI Is p 1 1 c I a r,r, i Q- la rtc[eir a qpo_ni scvurce fiicense t17,iatl gives)(ou;thf IlrjgIht to,recieive the sojarmze code,for that billlna Ir,y `ouma y'III e n,a - 1 ' tllma IIIiNIIabp scvurce co,d,,r,--from https:I,1I�oss het ttP:J,1wA,m, t,01110-pe,,,n so-1.1 IIICr 4 e,' 4fthi,,e source.ccdle,fojr u"ob scoftware.,was nqat i imvicie-id P to 'Yo,u WA17,ii tfte,,,binary, "Y',evu i ar ass rferceive, a ccpq of the savurce cazle on pKys['�,c-,al i edi'a, by'M y i: 'M SuLM70itt ,g a writben requ,'uest pursuarA to; llie- in 1he, "Whhen, Offerfzw Scuirce CocJihI se,cti mr,of"th,,,e.,latte,r webws,Aie. OT'Arx tei H'2,,r,d*are U,S,C amm,uadfie s�S upip lemental Te s and C'oz difions,03:12811,119 Page 10 SERIAL 180233-RFP EXHIBIT E HMI TT A, APP LlCAT[Ojc',',NS LICENSING TABLE h't'tp:fl'ww— Oracle,rel,.serves the right,to pexioddica By-c"llb a-lage the,,informarma prieseatedon the sits ha ''warraut ber,express or,iinphed.ff6',irmation onthiswebs e is pro-vided,"'arsis"willbout y of ammyrldnd,eit" USComanum"llie."s supplementall Term s,and Com ditmas,032819 Page 11, SERIAL 180233-RFP ,ORACLE LICEINIPSE D Ell"FINIM ONS,AN D,RULES v12,0117 Im 10,t� plit1 a, 3 e n, o: R:Liles,somewidll"efibn�it tlohus t,f ovntbi-*m t.et3ta,,,r t0rrLiusrvieiu, oder. les,e,uu,mt� ,,ated here,"usshall co�:Zllrrolfmr t,,b,,,ie,p�u.t- e,31 pos s Ofan,)-Ordle�r f63,Gracl,e produc,ts,an,,&�or sexiii-ii,ces. ................rl l Hard-ix-ariie,175,�,C 0minum"A'i es Supplem p. , ,*,�n,,tal Ter in s a nd(-'Duditions r04181,8: P a,gvee I SERIAL 180233-RFP Lij c e u zie, ''Rulc:,DIM S,'Mull'. Defiuid,ous an, License Alietrics, S"Ad"Aum:taml Trat���ns. Al"Ou"'Volumme: I U..., ,c tions comducted thraugh,ffi,e,Ch,,-,azlie,'E,� 11-1-tm,p I'll uketplace.by You and",others!dt-umg the a year oft, 0 rmcle Exclihillaam, I adlkelp accelic eme.,., PP d. YER gm,-dle- of'whet:he.i�-- stloch MkChGn,37e.sult, a,ptuchase,ard i a-,p rovided,flaxt,an 3U.&ID n,remidti ng`In, se 01-dershizill,oniv 'be coamtied.,-a g,,,ai=�,��thie, L,;.d Tyansaction Volum eomee., 'Ll ��m Itip,le,c o,.tnput� S.Appill"cq P11.1110 IL G ,,,0,n a SIn�2"'Le�o z.�1.1U I , tion,N1 od ule: is de, ��d:1 a ed by�Y 3, em Uel is clefimci as ome. mElion U',.S,. D1,61.1mus excludmi-g,ta, proce,,vsed tiu-cmiggh, th'.iie,licemsed SNA,f APplimixettion ALuuwl,Re I '"Em" ,3, g,� -0&,lCt ��t�he Annual Revenue iis eq .1 pl� ni,'%'alent"tiD the t fa,' invoiced amount.fG,37,312 COnV. ,a,,nV cc mats that havie at least on molls" us—e,317,pea billing periad 7 1, amdeveloiped by Y",,Du ffiat.,Gpex� �es an�snu a ot Lser ,App lica 'i e�Progr all Omer, md,,'�,Gr mm ion,enzblement or(iii" ''i th liend, yid t a sa c ti Prl 11111111'" P11' otherwiseenabies a end us*i-s of' mcoctiom vk,"zilable.th3:cugh. the Orawle, PlOP,73M., pplc ric c ,. "Ai - on isdiefinedas x Ytm the lable hen�edplkNall" ulo ".M.s which azle mstalled on,a sm :tl I S4HT Z dual is acti7iii,ely ming the "Pl1rom=— ,gle server o�r,Gn,,mutiple ers -,��e, x1les of whiether the,,"' iii-L at any p,%,,en, thume lf"Youlice the a-acle S'elf Senri,,)ciiie Work,Re, est olphonm conj ,oclicmwiffi,�la-,-;acliie Emlerpaiae Aa et Ma"n,agemem t,Y o 3m are.requu,-,ed��to ummint3m.hiz,e nse�, fm,r the.equiva:ent�n, AP � 0 Plicati 1.,Tser:1.icensedl, d You aare pmmted tuilunited,a,cce,, t, heldU CO,133.P�letm on dates, For Your en'tire em—piloyee r Opt:"ation.mitiate,wim"k, veiqpe.rls, -%',-'iew WDY'k. Pelq7Me.St tuS Oind %iiie 7 hed U, L.1 Y,21112"Ji."M luwl to in-z"Intialiv enter theli"PIr blutm Urers lice,,,m-iied,Sor0mcle Order ordlers ent"exed pal3tely ',For Opt cle fi-OM, m, tbe livffm:�e iS-U'P- EJ" POltal., Chl,-azclie Fursiom, Sup iei,-, Purt'll, 01-a,Clie Serk, 2� "Peo, ipi,&DR,"' eS,"''Lip unnection, PeopleSoft: PH P plier Ca st�Alep,c. '30urc.mg, Plepple.soft Su,P,11*07 Contra"Cl 1"I'anagm- it an' JD Edwu:dIs Sup3�hpa'- Sai�ff Sen-K!le, Pro,ggi ins, ulse by,Y"O'll''T P, L _P external,supph,exs isincluded with Yotu-application uses lig,use,: F11 the purp*ses ofthe Oracle Fmancia,l Sexiice-,QP*137alnDmal Rim,'k,Solution,P"rov,gam e m.pIlloyee s��wl�,�ax-e j-Lu-t con but" g"inSoLmutio to ffie the ap licable tmer in.tmizke-11all,not �-r I. P be.cauntied.as,ap dic zition user7,., 'PIP U- L- II I" ned az-,Ln in %........lual authorLzed by Yuu- rL,.m,,cx-ay'qtierm�:,,,oy repions,again.,at"the a licc,timm kpplicq 3 ther the,iL,,idvidual is the Prrog-rmm-S zi t any ent"IMILM. dent" what vm% x1d be the total,nwmber of,phyaical pziper("'ause'.Report Form �i�s adef' d.,as the'elertz"OniiC.'e,q'113:17Z...... alsurl -opmm as Recei:viied, Xat,,3 Callection In'st'r-Lumentmv),dtu-ing a 1.2 pages,ii.uhated remotel,�r b�y tile Prvu,gam ed ex citly: the P4 Pli ou,acqume,man'th, d- You May ELOt exceed lice ,e.,,d nmnber of CFF-Pa,ge-.s d'aill nzran,-12umn, per'"I mdle-,"-,Y" -additiD n2l peillo 't,Z C',F.Fll Paage heen,ses From Oracle- 7 r3i ,PT,O I'M 0'ra,cle F bric hassi'lls: ,is defimed,am a,plysic enclosme,contuning h3F,`dlV`M, `e,. F11103'the''Ptu"pose.":of the.f"bl"10,U1,3"in, 2' Manaige,il,and,,Oracle Fa'btric tors.oniv thecilulas-sis("a,")that contaiii netwr Off, 'king hardivvareh .and(1) t are.I ugewdl the Pfogj:am must be,cot e'Pulpose p[),fdetiuu z un,g,thE num ber,oflicenses requlled- L rC"' enti- i�s diefi ned.a-,a de-kice.that rece,it-es its,covnfip,ur-ahGn.from a chent aapp' a't3icxn,-,,jer;,er. Ul's er is dle fineol a,s an indii.,-,idual,authorized,lb,y Y"Oli t,,u,, ,,, ie,' a singLe raxim, G Se di Prv�, urn which arell St"allied,on se,rv-er or an, mud"I Liie,�erirers regardless ofwhethu the.indi-vidual is,,actil;imly usingg the P!alf"Tams t alln)'r Ei-uem time.., h1lor the yurpos,es of cumting,a. liclelrl;mig,the nw3imber of Beel,uve Synclumnous CoUiborxtion u.-A� a C ollalbloil-l'altio,n,Pro gram, 1,�S, "UrItELM Y10111.3, Company i W.fined as a usiel-able t'D Mitiate,or 110 at a web comfeirence and,3 1 G Paiti c-ipate in a,w-eb com"Berence- all,°� cr�,ants�in the.vrebic amd Page.lof 2- SERIAL 180233-RFP I 'I izde�fined zts an,m—dil,-3dual wEicvse cau�pe, ation or are, gen,erat',ed blyt:01M P*ll 3 aa tefl Ln"All'i"I'll C.UA Salt In L p �-aams t limited tea.,,Yo ur em. layee. co mtractor retiri m,,es,amid w, ier. Pera", ied. A,Cc mputer liciemse,3110WS,YOU tD rl,�le,t�' Aicemsed 01 ml P,U.,t iisdezfimed�as th"ie computercin,whicl,the,Progr a=are. in.s7t7.d, E9 P10g,32M . ''I, .ngle specifie d compu to r. ',,'For thie sa,pua,-po �s 1 Q si of f o r t.h,,e Ora,cle llute,� ",on ngpner T izwn poxi n't is an� texlce b a n, ut,systa''in,01,e g a climcal labforatory sy-stemin,a hos or he.althce am,Fviog;ram, a c,,� unicabc in f a a �mp -A,tlinf)0111- °O+ lif Ott watem(e.,g,l zi healthi data,riitoz�v)_ p w cl Uzer",. ",sclefinned.,a,s fii;iie conctur,'ent us �s-w-here,,eaellh Cc(nc.=, emtU,`,A 3`,-.,, who,"is hor dbv Yam to,ti& 0:11R,C U 37e U t 3, )Utl u.,,e. ti Propm aa�mtly wi o ,e indiii ti ypivmbimeo ,.. ,d i'a a�s e- e ,,o,,,,3 S -dtict S ��is �fined a sam,inter',3, ii tha, ed a c h,co nnec.tio n,��t Siei Y!"Datalink A f,,CE,("Oncu"YFIElit ,e.f I re'niclez-,the I f hmvzme cp rab for'u,se,Ulith,I'llier,cv AppliC ZA bjD MS. (_`,0u,cu.rr,eu,t Useir�: is dlefine�d,a,s, c h,ina.,ii,',idual,ffi,,zat use,,or the rIll S. C011MELUTEX.A.T,�Jaers:,hall,"be,only d sha U,n0tbe bumm—ess partmers.,or e,.'mp:oyee,.,,,of"yours CU5t,0Mff,S DY�PTDGPeCitive c,7m,.,Aomers f Yotu m".1 amn., Devillce: �is de,finecl as e,ach, umeq, (a)fluat b,-,,a3nnu',t1 da,;�a to or re,cei., , at'-2 fi-om Oracle,a pliciation,Progra oi- P On,cleelund, ice,s anA i,'�P)that doi requU.".'e",arn, interaction,cal-I hum,,,,zn ut��to execute Onacle�apphca,11.0m,busmess lop''ic ol,to,update Chlrlac:,lle ap catiom,tables iellid,*S InClude'll)but are notlimited ft, nsGarl,'S". metexl'Si, RJFID re,,3Aex-. -amd1bmu.-C.0de pli scamn,ers. ` l ,) be connects" , m,directly t-ou Oracle a,pplication,Proggram.s or 02, ple clouid sen,-,ices tim.u.-ough a, ice, ml- a -flm,"d-party commmuc.-mtlons ,,ateway dleiii Se , vc un'ti n " , ' l "dla rnOe ) e a3Xice.. cliemmbe tiplyi6euti s . gth dpwintof ieaof tor m racl Pphom, D,pp -a 3iCod senics.o-�L�u,aym t , d rsece -. e a orPPzmm� n Orlelu z ei dnifizy3t _., it pffizmlP an. Or"acle clouid,senice. is defid,a khe cGm.fipm-ation.be,,hv x iC-h�-,aaclil AtItIDMIlt"m Ccnneor fw-C�mcle C if'Olun,Dema n,,d and �0ra,c-:le,C'lF2,vf On.Demand imstaince,"s welb senice,em, p "',t or,eacll ia:,a,ocle CR2,yf O�n,Demand,lu.stm nce-Gue,Gnfigwred, am additional C,,,l'yjD,amecled In t,,lXn417_,e,,�IS t1equired. 7e.,d 'h 3.n. "D -2. 'd, e. IS F'e.,qUM 0 UJI,el-C" ��i s de fiimed,a s e,,xch,comector cannectingthe so ct withi,a fl u, p a"Ity,pro�duic it ,A mique connector f,Gj,-each,di imcl timm)d, 3,ty�pal odu ct,thal the s oft are d .,t if;Yeq�,� :e, rp inteHacce%pa, Im"o bl,a,s�PeC,ified in t1,2,,,, "rol, :mfm DO ic-Luneut,'ation,fo,r the ia,pplic Li e C,onnect'o r is,defined,as a,colllectm,�n of conne- i �p -ver�s on.which any ol he connectorsin the'.� 7i.ck maybe.,copied,.,mstzdled Pazzl- The,21�eillll m., linuitzilion,on,,the numberiof�p,, P, and use,d.., Cost of(..roods,Soldl, is dle.finnied,monie 11,3out U.S.Dol"Llm-sin the,t0till COS10F i' `7-enfotv thzat a,conV. ,a,n,v has sold daming thEir fiscal,ye.m., If oF im tiio,Ycmi then C,"I'DiSt D(F-G,`,cvD,d s SDld,slia.,E be ul to 75%of tolal,compamy,reiii-enue b C'P'U V- c,'Eipp -itcon'tal M.,!!i -unnuag'- Regmrdle, ��7 of"the.nrun.,ie.r cGliecton 0 f DMel,01a,u wre c.Ores 0E.1 WE ch the Pro gi�:,i 3"L z of coale.7s,',ea,ch chip cliou&l,a, 'I('.!PPu ustom Si U'serl: �is defineA,as an a:ufhmrLze.,d,by You.to use., tle,, 3,PpliC.;3t3Dn PIC,,, ui, included,m the applicable ILI�I -iiuOlip - -e e i di� I �is`Lp heation-, Suite,v% ich me'in-mlled o�n a aingle, seLiii or o idua,tam' ', L p n,��L le �e ren i_gmis. of'�wheffiex th.zn,, Mffiii'el7l a� e fim.y7U,SiEL,gdlE proLlrall,11 ra. n uee_ m the,custumey�enfity�pecifiue�d,on YGI x�,cnd,er_ The Ptopams mary not.beusiiedi o3:ai cessed for thie OpelkLMS01 3 ny a rtnei.,�,.or affiliat�es-,. Theire,I-n,o On the a n, P includi n g,bi'd UZt Unit 9d,tO Y"011F C11 "OM,eis.,p Yam, M,333ber Df'fciiompu._, ��s an vvh3c.13,sucl,PropPm=m,-,may bie coP iefid.,imat alle,d d. C."us to Enf)er 'A',c unt: is ddeflneA,�a m each imigme Cllll mer,Account,dlesignated bya tunique account.nlu:u,beir, or ........... 'th.ei billi ng tch a so, ix ,mfm,rm"ati Ou"1�11 managged or disp laved using the Prop"a.m.,re.gm:dl e- o f"th,e number of"individ,u,,.I acyccunt Iders a�s c wit'll:11, account's. '2,7,Cj amd "I IT"i P ii ee 2 of 21.1111- SERIAL 180233-RFP ielllt e e e C."ti.s it a�:Mer D a�,ta & Re it e u d a�:,n S �is de finied.,af a, sez-vicie, for which,the,die,clipfi0n,M2 Y"ble, f"GIMMd, MM div c:le,: ��,74 r T e C,31's,"Lippol't plialicie's"seiclicm,(Oracle,Har aire and, Syst-ems Sitip "Pliali a t oz,�;R, le 4,nd W"Ibui IS =01 :aledi'b y re f eTence. d(michmimg comf:ict recm-�dj';,pros, i.,ext I Re, 'pe u,-�t0:1Enk,,, COr ang th,,dztm sotu-ces. "art"You may ac c les s tus ePrilia,graim. 10,10 00 D ail"lly Avi ,ingle T isdiefinedaz ten, thottia, d lumq�iie trzansacbio m(including"but n Lid �Gt s,31 e s tY tOn , c :i, n 'o , e d ' %,ML Li s , f 3LkC3. -,retimi �:natin , ea tylty dal ftcu , Ment'm7" 'A zidminirrt i,,-e b,-nsactions) by t1he F��Dp-ammm—q ringla,'2,4, d.tla,MM1310n ped, a V1111 "MILt a The duail"I"',tr,�a'.n-1,'action'1701 e.�i sc alicid xted as the,daily a:%ii-era�,,ge�u-ver the.� nio�r L tnonth, rioud P p1le D ev el op er,"U"s e r 1,""Deov,elo pev, evelb per S"'e 31�I: 'is de fimec],as Prop,-,,ams whicli uiein talled on le serv,u 1 5 nlLg,-a sin - mm.dti"i re, `i,7,id,uml iL zacti,,,�,Illy tising ffie,'Pr ,ran, 3"t,:my gvent,gardless o,f',wh,,e.d.zme,3,,'-"ttie ind -L e ilue- With g, iU 7 - rrept toDie%i-elpper r uz;e,r ulycr a .e, if nintetmifh the P"r ancl utatL,o,n... Mllr Dii,$),h.'D Chi'e.11- is definied.a,s a- im.ing, ,a,ia devicie,that-Azre sa,data mccessed,by the Pro p a, E"111,ectrouic Ordez,Liue,® isdefinELd as te num ber of drrtm—,ct,,,order lines enfe-red lec.t3-,or.uz-.,,,aRy into the.Oracle Pro,91"Mm,from any S�,DUXCLI�(not mamu.111y,ientlam-3:ed, uzaen),dtumg a, 12 month penod. T inelwies ordier as extetmal, " I ,EDI324L SOucemunct cle,annon-Oanle.applCabi.QS YOU nnt emid,, h dnt uner of' or,der 111me,11-2 dhumg"amy 1-2,monfl],--pe130a. Employe,el": im definned,am i,) all,of Your fidll-time, I rt-hme,, tempoiM]IN E10,10y ,,a.n,,d (ii) all,of Yamix"agents! comtra,cfoim and, C Who LMT%11re 13C:41-7es s to me,, ma tr:ickedlbiv �� e Progy,'ams. T qpzintitv Guf the. Licet s req,inlred is i,,elect"to OUfmotuv le any busineS S fi=1730,�n(W,tD moffi.er nui:cib,er o f"Emplcr ual ber of users. i Gm yees and not.the ach num, Lt&ffifion,1111� c.o,,,m,(p any, the, fo,11awing,murt'be cumted,f"017 of ter the nuumbe.r o f`Emp loyees: all of fine com�r1pxny`-,, fiL-t-i em 10' tmpamr M lil�, agim coz iactonazid consultants tlul i) are,�p-cyviding,'t1he aulnonmuc, P j�,e y e, P t ,, "e,A ices and(ui)kiza-iii- tG,,,use,,G,31p,are tracked, by the, F. E mp 31po 3-ee��fo r H'C"XI i,.7.i,deffined aa s(i all Of"Y,G11r ffill-t,'Eime t", te,mpDz,-zrveni,,p],�c,:e,,e,�e,,s,,,;an,d(ii)a.112,of''Your ad com woa- ec a t ,oey O, 1 ,ay o eqidd nn lttm l s o kdbP qntfflemr e. munber f,,,Dr',HC,' and,not the actual n-Lumb,cf,of usels. Ina tiou.ifY elecdtD 011t:Scnirce.any''betisiness fi=.tici -p,,o, eta 'h to, anothe,31-conapany. the Folloiming must be,cormted f, ,,plua ses of de ing,cr,the,niunbe-r of Employees fca HCNif-: zall of tie t c,Gn 'i e p3z-vidm—g,c ot u(p any s Rill-guile ernp,loyies es:,P231"��-fime e n�plove lie, e.m-potpzicry,em plo,yee s a t�.,c onb-aac:to rmamd ,.sultaants d.al(�)mwL the Vuuhotu-cing senices-,Ln,,,d,,(ii" have accessto,,u,"', h 111.1,Gr are tmcke,�d......bry,t1he Pto p:a, s- E mP,Dyees for H Nif uizy ouly use th icemsedl, Progj:ams"with,Oracle applicafton Pirogramn.s"t Flu sion Hl"IM11113m, ZIS,11' P:eEx in,ffie Prro pam p n=ie. 1,e- t h W U, I'led on a,sin -;,enrer or multiple, c m gle 7A, ,jn,,,ers11,YE 11�0112 'he t ffiiiely"t ing,the Pero pams at"amy ni.time., ,gztr dle-,-o f whe t r o r no di'll um ,is a c ]PPI, ,ees �,�J'3)all 01fYC(U17 26-,enh,7 COUtIaCtOl-S Enterprne (i)all ofyulff pzvrt-t�nie,..te m-pozrziry e, Gy L requirl isduetem. led.bm the hD' 21 n IC r are tracked by thile"PrG,gran, The.,qp,, firy lo,f"the,an,d constdt.'ants��w"" 1,ha:%:'e a,cces�,,, M1333bel,"Of Ent"EFUT31'.' Elupluy, s aand not.the,actual nuumbez-utt et - In' ,aciditIOM.if"Ycillu elect tO 011, ',WCa,,,1UY bt ineSs fiMCfion(,z1 to another compaw 3e,f I n f" e 'he number o,f"E nte e E, . 10,yee s: all ,f"y;,,t1hale,fol ing n3mt be ccoxmted for p-m-pDses o de t nnining t IiS Mp 4D the, COMP311V'71 - MezuWpoyeeS ,PDOz , 'oyees,,a,'et-,,coc:,G ,andccxmz s � ae P� V'lfilll d, ., m ,el : teI �rtw1 n, ur1n t� thztxT Z to use, am tracked.by the PrD,,,P, �7a,112S. The value G,�F t"' ae. Pi,-ogimm,Licem s is the otit:sumcing sez-vic",11 and,(ii) karvie aaoczers, or deteLmuned,'bv t,lhie n - er,of'Entieiprise,Emp.],cryees. Fot'thie- Prog,r a m��Lice"Inne1r.2,1 the hc-en.,Ad,q antit.yp'luncha u must,al a MUM bra em1p.-al the n er of EF)"umploveles,7.L,, Of""thie effecfiv)e date. G1 Ymm, order. If al a,mv time th'ie ni, bler o,f"Entesp,ise, Emplo,,�,rees eme-ds thelicenzied.qpznfttv,, Ycu,mm�reqm,red trp (,.;7.Lnd, til,nical,sup, Grt :,xwl ialld&"'tional P ber of 13 A num acensed gamfity. Y I e,n hizense:z-)e ,c,h'' -t the ntm'be r o f E nierprise EFMP 10107'Ees i,s equal to,or l,e ss tham,the, re nal tifled to anv 311efiLn',,cre ifoz,-of.hea-com, iderafiGn,o,,fmy kind,d"there,�il:a,red"LICticinin,thie,nm�iber of Enterplise Em,ployees., "I�n addi6zii, eachyie,al-l". pl,,Gvees, a,sofsuc tim zmleii, 7,70,531,18, ITS' ENG pape 3 cd 2- Def u. s md FL cause- im SERIAL 180233-RFP terip;,Ts*F'u 111 Tiln,@.'E q u vv,n1@nt-(T`T1E,)&twdeutl isdefined as any ftill-tume.stmildent enroilled in Your im,"t3h3hon, and,amy PO EF part-fime."is b-.-.,i to n �i�n COLM.t"!-,R'S 1.21'115�'�6 of',an,'FT Situl T"I'lie,defi—mifim,I'D f"'"filE-tinle. and. Yo fo If ffiem' eToF1TE Sudien rw ,tLit imuberwi 'brmed t st" 'wholiFFM-1 le,z-for purposesof"hicense,iqua"nfity req�.,iueme,n,'tm,,,, Tlae,i,-alue,of Iese Program,licenses,is dietem=,.ed by�,'the t b,*r of' -Lul ustawe. idlemls- For these"Proppa M,I�celnseslll)ihle,"Ecenselic], quanfib Ent, m,,111,, FTE,StL 'A y,p, c.a,sed m, st.11 ata "be,equal num, of mr/e., 1,ni,, FTE,Studen,t a,s oadieli.-. lf',,,at any time the,mm�ber of"Enterprise FTEF S,`ftid,,,e. ex.c.eiEdis the n=m4' aqir hene c u e :',11 Yuxe eued to cszand tiemiczl slpport licn " , ber fEnii seIFTE Shitdents Uqtml tor less thain the You are not entitled,to any 3- ",vcreditoa",Vier ccxnsidei aafion of a kind if thie,3-e:is a riiianin the.mu,nber of 1 Ennterprise 1 FTE Students- In addition.,ezztchyei, 9`0,dayslbe,,F the i7;-ersaydrate r old rdierlYuare rquired tOzalhe ntmibr omrisFEmet Guchwmm te G) The Euteripf,irlse Trai,U,ffleI'Nl� 1!1' ,efinecl az'an,,le, 1,Gyee,ICO.ntXaKAj02`.aftlident.o�r othei,'pei nwho,is bteing rec-, ed by the PT 9,MM. VaILLie,0(f the.7A- 1,,PrO,P!-2M lic r.s,e s iL detet u!(,imed k�y the,ntimber of'Enterprise Traimes. "For these gram,licie.n.se, ,,the lic emsed 'Unb e, ,n f p late,of Your o,z�'da% If xt� qqmnty purchaised ant,,a t. nim,=,-be equal to the, m er cpFE nt 'rp ise,Ti i m,e.s as o�f the e f� iive d -d hicenses(and techmcil nvtuue��t��he,,,nu,m,be,y,iDf"En't�e'L-P,F��3,, dditionz srip mort�fb,r sxmh additiiona],hc �.......... smc:h that,the,n,u mnbez-I Enterpnise,Ti mees i,s equal toor. s, fbm"t.he,licerLsed gmantit.,f. You'', are t entiflied.to amv reffind.credit r other-con.ildematioxnof'any kind,if there:iz,a reductiot the mi ber of''Entellil-, ie Mal plis ,Tratin.eez. ition,eazhi,ye.ar 9�O day,-,Bef ore arIM,VUSZUT cla.,te,of"YOm-order.11 You are reqmllred t part to,Ch-,-,aocle t"he mumbet,uf Enferpnise� T r-,mm,,ee a a s off", chdla te- ]h U'•ill ollans,in,the.ti eckst st e rie,nu, ion- D Emler ise"S' 3, 1. rl X.1 in Cost�of Goods S-oldl�l 31, ipme S,,Ni1'1,Co of"Gi Soild,'is d e zis o of izniiemtoa that ,company has,soold,diu--ing t.,jr fiscal,ye,az-. If Ow of Go ods d Is tuilmommm tz,Yoxi them,Cost,of GooL Sold shall"b 1 t 7 5 O"',l Gif tot.al co mpany uevenlle- e iiii-al'ue o�f th,e,,,7 P:[,-�Dpp- -13c. ses is detex,umned b y the a=unt.o f E nterpr,se$'m e eqx.ml. am 3 nrpt 'be eqmal t,G the amou nt 0,f tu,,c at,a nu UU,,C" s,t of Gool Sold. Fcr the,,se,PrG c m ,J01 gr-am-hicenies,1, e e,, ,,ed quamtitj uv, sed mm,,st,a ''r Eniterph,se VA C,cat�of GoAoids Sold,3,,:S 0' 1 3 of"Y ta3-,m,,,de.r. ""I, t awv,tme,the,amommt of'Goio& S old,ei eeds the quintity",Yeu-m:e requm�ed to, xle,2-l3dlditionaal 1", sas(and technicml supI for -mch,that 1 '10 "1 '�r les S, ammmt.of Ell"ntm-p nise,S"M C', st of Goowds S-31' is equal than the n,-Lunber wig Hcsnsawd quizi ni-ity. Ycu,axa nct "Let e,mm im mtar -3 ,o io,n,,in th o tol pai,ae$M',Cost of Go ,dL is a re,&entifled,t,o any:,,efimid.11 credit.02"''110ther com"idei �if the di, e."'a"Ch year 90 day o e,t i e,,- o' Youar "to 3,,epm-t.to Oracle tbe'numb�e,317 of Sold. ln,ad fion,,, ;s befui he,a=;,,� ,rsaz OUT I101"llim, e,z, Enterprise$N,11 Cost of Go,ods,SGIdt a,s of miochdalie;. EnterIppriz,e,S"11-1 3"M Freight $M-Frei" "U',,�,iLde 1""" isdiefimed as one Lmlhon,U.S."Do"Llm-�^ l, 'T 1 Id tr-eln,'SPOZtTbOn,-%,alue.oftendereill orders for 22,slu"pmentmig a givem,cal FUN lia L I ins LU,e the,c-ovmbined tota,l GF 2,Cft'131 fireight pm�clha:a d by You,,,, tLs the.Ilcost of ight fDr,siupments mamagleA,by�Yom Y'om are not I, 'Ir a m 11 r T. rt cli m" ort. ia gemeL:ts* ii ces f otu, ient.:,). bit 0 t pwl,chxmig h ns�poitahom sernic.es o n,behalf o�f Y`�mpl ients ,it zare.prmii 22.sp x6va. L 'L-� mid s- ents flo,m,-ipp hiex-,ta Yoti Fi,ei at,is ,id'by a,thin-d party shall,alsio be,i �"111111111ded,in,the,FUMI�tMotta] , 1, ght fl:L I in ou 1upm fireight til of Plyiepzaid). The valme,, of these "P olgrizan, himiense,s is 'b,3ir the mncimt Of"Enterprise S'14 F1'reigfit°UrLder N1`,a,n,ag,eme,n,,t. For,these Pro,gimm,licemes,,,'thile quiamtry-ptu'ch,a7A,, 1i mm,, a =i.,im"Llun,be,eclla to the la=mnt.o f"En'tei-pi-iisle. $"M Fli,-eight'Umder,Mama geme n as o f the e, ��c ft-ill adate o f"Ycrmw ol:,dez., If at amy 6 the.amoun,,t o f EnI pti se$1.1 Freight,TLTm der the hil-cent-Adi cjLanti'l�,,,11 You are,requized t,G ordler additImmal,1 3 cen................. and tiechnical suppoatfor licenses�)smch,tit the a,"uncillunt of Ent,erp,"',se$N,,f Freight,'Under M anag n,t is,eqqaa" Gl" ess tham,fla,e n-mnbero,,f licems,ed q g geme, I to YOU zarie,'not en.t,itlied,to la,my,rei cz, o,r olher comadention,of aw ind if"there�' jr 11:a re uctim in the, $M" VI rder,,.Y"o�u are req irl to rl,�port im F�rei,ght'Under lfamg nf. Imo.3pal''AiDn.,each,yeaz�,90,diay-,beffozl�e th-e:i=z date GF Y" U Oracle,the nunmbez-uf]E tiem,,- ,prise, Freight udex M ana fgement azs of such date. xr-Of YOUrPM107 dge 'ed m,,atxhated statement. 1,71,e S ati ud`get: is defined as oxne miUioxn, U S D011, bud t�,i lect in Emtierpii "n,Opej�,l, ill fi"01M,YbUr,eFAIEM,21,34,Ccoxm, g firm. Thie,value,oiflhese Pzo,grami,licem,ses is detimm inedl by the amotmt" E�ntei-prise, 141'�in lOpme,3,ating St.Ldget Fw'these,Pi-or,7, 11`lICen.se: the hicenaed must TA a,mi'mimum''be,equalto t1l"', amot.int ofEnte e SIM m Operating B;udget a,,: mt of Emtem� ,se$Min eratin,g,B'udgetemceeds,a of"Yo,ur OYdelT If at amy time.,the amox P'3 ha d a, --t a ml- e.s)smch t I,t the,. . .mzed to o rd,e,2 addib.onal hcensez(am technuc-aLralp, ,A f 11 mch,addibcna cens the-hcem,-�ed qp,�m 011 ax'e req u P icna a,n3,G=t,o,,F Entex-pp ................e$M1,in, ClOpen,�tmg Buldgget,in e,�f,[]Ual to GY IIES�S thln t1he m=-bez-,GF licemed liquzahty. "Y'llam,a,, nort.entit.,Ied to,lany refmd. cr edit.o�0 ffier c.on ideratio,n o f"any kind if there is a redtic filo n,�lu,,'the,amotmt G,�f'Ente se Sllf in l0pe king,Btidgget- In additiam,,SAHo ar tinie date o F'Yow-mder-Y"mi are,i-eq�dred, t re. rt to,Oi:aacle, i.the,mim, .....11,of Emtet-pnise G PD $M in Op limg,Bmidge,,taasof'such date... Ent,ck, Ened a,s liam,nuiRiom—U.S.Do"I'la in,,la,11 incoum. ,(interes t'i e and A,SAll im,Revenuee2��111 Emtexprise Slviin,Re%,emue�is def, 'b en.ses and,tax, genex-ated by Y dxwm,PL,,a fi-czil vem The,�iimlme.G�f thes e, pam, n.,cm,, fere ��mc cm e), ,efore,'13djustments for expo OU "P age 4-cl vmd ITS"J""NG SERIAL 180233-RFP ense,, �is detelmamed.by"the amount.of Enterprise Zil im,Revienue.. "For these,Pinopm,.,am,licims,es,,the 1.2"cemsed iqu,amftt.v,ptErc,ha,,s ull be equial to,the amoutumt,of Enterp, f ve ue,ia,;,o�f th ecti e,., ,y ze m" a a,=.ulml rize$N in,,R-e n eeff ce diate Of Y�D Ur cprd.r• If a an ffi 3,333011 t0f'EEntel-p.n SQ,Sll Ul Ram-%iienue excee thee hicen.-Ai—d.quantit-jur.,"You.are reqUi to order addlitonal'12censes iid,,,,te�� ",tc,al su "h mal,li S,e s)Su ch that,ffie a z mo,unt,G� - texprise V%l�L eqiia ,,, n . ... ...sed, p,pomrorsuc -a&d3±w f Ell u,.Revenuei,s j,.ltoorler, th Ahenumabero� icen "ou a not entitled.to a,,nV lefi,.Lnd,-,,'cmdit oz,ot'hazy C�Dmsid era ficm,of any,kind if"thea is a,re"ductiom,m, the dvuiount of E&.expnise J'in Rie,-%-enue In a ddition,eaell- �0 day,s be fore the a,mu%il-lermzar oux,",arder',YGm.zara requ.3z, tio,iepml to_„,,exr ydate of"Yo Oracle the nul I e,Y,GfEEntEl- Z11 "P,Xr,irae in Rini-entle as of"sue llh da"te Expense R*porfl: p defined.-as diiie total munbeir of expen.-A, ,rego3t, prooz*,�ssad by In'tet-neit.Ex- p*wses;duringra 121, n-di,peh.0,,d,., YGuz ma nol.exc eed-fhe. ........zialnsed n1unbea:of expe.tvA,—,i,-epoits dxu 2 month peiiol Y e is defi, S In, a,,CtlX-e tea,cluing,munber"�luf t'llhe faculty, aiicadlemic im.shruti, mellh us,ermllzay ou'lV't, the Pro EM.C. I t gm='for acadi 'ield,Techmki itom is defiimed an emp"meez techLcia,m,repaesent,,a orot"hex",pencin who"ill',',: atc-hed,'by You,mcluffing,the dispatch,us7l,tD the,field u sing th yopzma. "AL2, u -vi:e t iat'AD F`e.a dzata acce th.e,'�pro, D Emde,,,"fined as a�so llid ,h a de. ic th 1, s, aed,3 L7, de.,," d as ume milli S Of'ffie total, 213 ti3O n lue.o f"tenil Orders 6L r alL Sll.mll,Y'reigg',ht tis n n,U.S.Do 11m, I 'b: �t u-cha, �d ined t0tal of 2,CtUal ,"Pt ase gL 'bYYG 7 plulls the cos:t of flneit�for slupua,,ent- anaged'bv YOU YOU are tu), purcluasing"tran�poilahom,se :ices,oin biehalf'of' Y olu"clients,but,are poviding ma e.ment.senrizimaz for Yaur ch Freight,��t hatis paid by�,a thu:d parly,ll all,also pUm u,,sup�dptrs to YGu th,f3,,'.-eight teams of prepaid)be,,imcluded in,,tlip=F7i totall,(e.g,,mbmomndl,�:Wlu ��mie.., frox Full,Tiine Equi,vilent(FTE)Student:1111 ill define'd. fidl-t ie,s tud,, t e zu,o,lled,in,,Y,G-Lu matiftunm and an part- a st-udent' n, -t-tm 1, On D PD LClieS ezuollad.in 176ur 3,`.mtihLfiD n,c ounts as 21',55�1'0 G,,f a n S tu'd t. The,defim"' on,of"`�Full ,,' ae."and"pai Ymr�lud�� for shident clas!im fic.atiom., If the,nlunber Of FTE Stu dents action, , at n er w,-ill,'be roundedt)D theneoune tw—hole,ntunber Bor po 17 se of lizemse,quamb y reqiux�nwmits. twwemtv-fi,,%,"e thout, ndvzdhie .3m Q=_,3ift 01" wed)thait,,axe. ,gi ted'bry theProp'"',im dtumg,a 12 z IX,000 G`�i�ft C,ardslli- i,� de.!,11�.med as month pe3iod. 'h "cen ,,q 'I"S 1 manape�� y tze P3,,-o,p-;m, "You mu st h ise the total munbe,rof' Gue,,st�C b7l"H: de,fined as a ppLest'cab"i n,oEbGm-A.a, cl,I uip 3 Guest Cabms on bo,ar,"d em,ch,cmise s' maniaged by�th, Progrzimmtheli,c.e...... not,be s'lliYed across multilUde crui,se,slups. "'3 Ella. a emaient HQ and Sub-H,Q a n..-agiie ent, C,�rulse, C:ew'Mania�g N! A.. ... .....Is ll',.nagg F'o zthe.p uu-pose s 0 f ffie,C 11 le Fleet Nif ,,e.me mot, ls,�m ' ie fleet tLat are,mima by t lit ,'all ol,, 7,esse t,h Pl-ogimms, Yol'i must lkense the total,nim3b, ....... o f"Guali 11 C bins ommboaz�,d all 1 h'.iVr; ged he G u e,,st�Room,I,.- �is defl,"med as,the ntum'b, 0 f gue st roo,ms managed by f hae, Prog7ram Fil 0 3'the, L-u- V JG m, nse,"is required fcyr each,dis tinct pcses o,,�f the spita�,tv Suite's"Ll"terfiace a,umique,Guest Roa=m P EkE I 1 3, 'a le cmez,reqU33 M In,VD,duct.m'th w�, an,Ora,cl e "fality S u."te,8,P`3:0,-g-11:3ml iis recluired.-to,intexf, c-:e. ',For a 'Ust" teiz�fiizes of ,P 'I selpia3',-a te Guest Rd S 2m,NvIlth t1mee d,3,:stm',mct p roduict's nntst''ha.-Ii ffixilLsloe"� an,10P rdlea2 Gfivheither themdr%iiadual oc-nvel- access",in, ��d gg, I m7sted.senice, 0 3,a cl e Hol 1171-131"rah," ,are de.finnip-dizis,-A3%ilces f3or whi.c h,th i F_d e st"3 3 pti,on may be,fo ��d'i 7,3C.lllel�H,ospitahty I ,ml lkl,a De scr se4iz:fion,at ii,:a ie c o rx, a,,�t: md whit. is' 7ated Cirlo'bal Bus llllel�:....... ''ult. N �'O C,")',DM,SUltl,n,g I :,oz:L inca:,orp,m M ....... ............... �y refer,7em,c.e a H o,sp ill'al.` S u it e: �iz detfined as an, spaice that t�rp ic-ally inc ludes but is not.lunited to,a'k tchiene tte.,zesla-� ta bl,e and lr:ei......................... mithainan,arenia ztazh:L=, .concleaA.-venue m:othe venue that is ma-maged by flue-Prop"am_ D "a ul cense- efintionsomdF, l.T'!S_El'NZKi page 5 Of SERIAL 180233-RFP 11111W Ma, Igp,,�rxh wao e WICII?S: 11 definie�id,as a -vice.(s' fb r"which±e.dieSC D ation Ser-vice,, .Stmll-17p,'Packs an d Co:nfil On'll"p,g "b S Z,'%joCeS �S Ch X 71 ct,, anid, 7,11" na te..,�,m,, e found,rn t"he Ad',iiianced Custome.r Suppml e e, ion, t, f1ii,irl, 3, U MOM- por t'I.e e 11 I is die,Ifin:ed as a sm6le,databzase eul;izo,=, e,, nt. Test.,proidu dion. ;and developmaint ,.-u-,e cour ffi, ,e.,e. be e;Depamate-im- nzes thzr mmust iiieazhl li ceu."s d- 'ollp mqd,,as die n,and,non- FlOF the pum,picyr,.;,e�., f the,,,Ormcle.Raankin,gr API pi, � M.M.,Im"',.1mce"is def I prodi-Lcfi,op), useid,t" i-im the Oz-zlc],,,e. F img,ibe-Oraele.Praupmnwith a A. imh Interface liciem.se,,,is lmte,�rfqace�: isde,.fined k ea,chm—t-'er:ace,came�cti r -e��L 'ure i ro u2terface., equix o,ed Sr a tt;j,,�� duc t mitlh,which the 0 ra cle,Pr P luve,,ntory Lav�afii u: is di ell, . A as a,due,dic.-La"edp wi 71 �, 7sical, space usedby-67,endoas to store,"t. mvenlory dun an,,'13,rena Aadilum,,com—cert,"vernue or o4hel renlue thalis 333,amip�d,by the,,Pro pmm,. Each dedkated phy:;izal -iiiem,,tcxt,.v spa cjie,mmust beli cou&e�d, as orm Lventor.v Lchcanon. ' d r d id . ed azone s,a, nitemossyPip nthpe3o oE,1my not exc,eed the number�o1E,Im, Linesdurin 1,701C, 'gany I mD,nth, o�d,-LmlessY'oua peri filOM10MCle., I I'Mp 13 smle cle tlmte procesdiade &37;ekqR.,es Rsn;st omt lun'CIl la,::�e lice�nse,s fornumbex,Gf"Pwa,"Port- flaxt, e,s,, maxim"lim,nuu�b,,er of c mrremf ealliers fluk cam be pr U���t ne oc.e,ssed 'he s em SE. Itop Sub ser"llpt'j, u: mm-e diezimied as the.right.to ui,Azl�the specified Ch,-,a.c71e Oraw"lle Jm,a,.S,E Submill''llption an,il"03%qzle Java� S-E. I ,F3 J'-n"a,s""E"E"SS ullbi 71C.rip. ti,Gn, ,31 in aorda. ffit l tIiOrale& hI U p date -ogT,,, or The,, acri�pfioun, ti=Fi a s) f e term, e te deaidoc.ument.. If'1 e., r nment. stat"ed ng in,,Ybtu oz mis i ii e,54'ec.tr i-e,date,of the S UbZZJlpltlDM,Glie., gr eff�c"', diale Yatz order wr;as ted" y-Or ele. Chmele, Yolm'-' ordim.''was placed t1u,"otgh tbe,,Orzi�cle Store, then,the,effi�zl date,i, th ep b, a Softm , a , cnSio G.%i1.ddjeOac a are cn3o,c-, , , i sr Udte Li & tppl i p edune thr . te aI su�poft p ic:le, 1.n effeet atthe, meffie se'T aila"b" al flne,then c,-uremt,fees aar,,e proviAled., Atffi,e e,n,d of the speciiied mbvuiphion tiel-m ."ne"wYour'subsci hon,luifav, lble., foi,-fbie,a�p Lioczable,subscripption. If Y"Ou choo- mot to, re,, '6':"w"Your'sul", ziption", y0tu, rigj3t to use,the. sp P, ec ified 0 ra cle S,E :,Aall It ,i. d Ora,cle J'aaiiii-a,SE Sub ignim3m,",',$) termindate zind You must n .h,,e spece., on Pro K �A!, ,d,to cbb splay and, to qnii�,the�:st,,armn s o�for ed de.,,r i,te-nn- i ul ple f mtixing i'tchen Displa,,,�y("Hienti-Ni i� de.fined az a due'vice ii"IS ull hwd,i,va,i,,e.or sGffivare, e g.,.,a TPmoomut,01,31-02,aUw,`e.` �is mr,,,ed.tlui,s "ber must be,measured.at ltiplexing,,front, end. Leamin g r edits,r® rm y"be,usi&,C]toacquIre, CUC.-IflOn" ULC�211(..511 lu ed to,acqu re.prowdwets and at 11 I'll I 3d the te specified rhu� Le,arming,c:viedits qay,cyi:�y be,t 3 ............ th or se,3v-i anAm,, notbe'll- dfurl'any'sen-ice.i at the li stpiiize-Line ere' 'Cle.7 p thzzis r sece, isric e� y wiln rii v m at ismbjct a,p YOd flhe or . TI. tpa Lmdueed lyingg dits the,discount,ipecdied to You,b A),aele. amytlung�to"the COntra,i7 Le 1`e"y�,in previ sthinee,,,,� ences,le-miung,cr., 2 mav also"be.,u sed to pay ta"x-es,11 aleriials and,40 r expense�s zlela ted.tio,Y out,m,-der;Lo the S, tmt spec,3.531ed abol;,,e will mot be, oil enoid mm,the date,Y" �ix o z-,�d'e37 ap di tG such, mes.matex� mU c:re�difs,are. Sor a p of 1 1.221",mom, s fr i p ied 1�2. "',,Lvn ir"otr,expen ses. LeMlu, mcepted b�;,0,1 cle,,a,,n,,,,,,,d Y must azzqu I'PUDid,11C.11 ZInild MU St"mie,ztqy�acqmuedl so-iiiiiii"ices'pl-lor t,,o the,e of suellh pez-iod. You mmy, only�t e learnmg,credit:, t1he,c ounn,klr in,wl"E' Chi Ybu a,c qL,nreti,themn�mu:y no,tuse,them as a me, d:fb,r a dditio nal le 1,nung, er"e.,dits,,and may not t u Sel-viCe.o�r"to,"pa a&.5erent,learluing" Cx�eldlts,mcounts tD,,3,c.qqure a,sing�e� ,rod ict 02 ,P J, �elated,haxes,materials ble. YOLL 313,a,y''bIlE te,,qu"'-�,,ed m lu to ex,ec'ute,ll'-12-ans'Ser ble nGn,-2,SL and!or e,x_pe,=.:e,.,s.., L..... ng Credits arle nan 'a' .1ind PM us g le aming c:redits t:oordlex� -oduicis ot,aerriceL., Pll pl, SIX111,M' Xiama:4.14,AL,,,,!-,.s,et s: is dlefim�d as onie nuilhon U.'S.Dollzis,of fl3,e,f0dloumllg,t0I of mmvie�, t nea ital l El t e,ase,dll-e finiancmg,II; azyl ot-herfiniame leases.,including, ivhethet, aumed or managed,f,03-Otbierrs, "n I U.,the. 'll - -a. plus(3,")Ol -iiiii,a,lue of a sets on,, whethez,ownedl or managed fm,-ath.ex `tll,e -J pio P-a M,,.,, (2)Bo,, k M C,,.Dn,t.,,e'P'rop Bizvol�value of loans,v sa'le'l COuftrazets and.othter i'ieceiiii-ables,07%mlled or mzinagsd for others:,2(Crl"Ve Om,th.e o,L-7,r,,am, ng munag b m,wh.ic"LL WU i le, i7,iie,B,00k,vaalue of n,on eiarm ass,ets,owned,or��L La ��r Othet e'P mr%imiisli�,r I ased and wb On,,the P ged S �riL Lill -C IS ITS' E page 61 Cff SERIAL 180233-RFP m"t'lleminated.,'Ile ases a,ia,.,d re i,ess, etz ", lu 7 0`5),Onginal''Ca"t''af x:,,ii tinderlymg leasims a-nd loan cl,whng amseh from,tet pors e.,cl a P, L 0111w ted and aztii., Nan the Fri'oi,p-a m,them,sold wi irn the pz7e1.-,1,,Gm, InO nth s. Xf al�,.,d Rezgourciel:� "is azan,inch"i7iiii,6"tial authonze,d.by You, the programs wh,3ch,,,,m-e,im,stalle-qd1cm,a siiiiiiiiii _.r 012"On, 0 mtilfiplel, p7iers,,re,gm,�,dles o f whethex the,,mdi'v3,,,d'U31.1 i-s ac ti%,ely�irs ing the"Pralgra mal.amy gi:%:em,fime,. in adich tio n.71,Y" m, kil c Ontrac to''r", aftnea-,and any,other individual,ar entity managie�d,by the,13 o gjams�hall�e zoimte�d,So,r th'.e,purpco sas G, -et"erunu E u'. t age he numb,ier,0111 Nf am., zdu'Resom,,ce licem,.,;em, t ic 1K d"b 11 emb,le3 Nfe�mnbeic.,oru,., �is d�efined,a�:each,tun q.,vi PriD,�mMM.M.Me bex,Recm:,d,manage' h Pli xa,a. 00:"M M, R,eoccur m r±all merrs "u le hi mdre,,,dl thausand Nlembiu Records. X.1exchandisc.- is defizip-1, as a umque item,orS",n�,Gf a,coy alure ex o o dl. Xf aill u]e,: is,de,,,,fi,tee d as eac,11h vi ng the Prop-ams m whi-I iisinstallaid,0 ,a S3. r,®R ':ei, , r or 7 11 1 ms imdrvidual,w" ��is an.Amalytics"P �="a. n n, Xfoutarle,A U,`Ser-, is,,de,fine�dl ho 1,01"Et". =Llt, lai senrlel'�S re o,f`wh,,,e4 a-�the,imdiv idlual,is actively bein,�,,gr,mounitareal,at a,, M h.� ,e t 'who aa,e licemsed, g'ar,ffie ny P17 fGy m Analy-tics Pi-cog3m by"eithe,37N!,"� ,.,,,d U"A' 'I'Pluts or Ap Lic ati"o�n, U',�ar,mav mat'be hzeru�, bv'M,GMtDx'ed User. ',Fo�r the.puapor,,es P. of the • 'Sales ap I, -,opam must belicenzse�d.., Far th.e P, "ation,P] ptupases of th Hum, n,FCeSND1,u-'cesC 0 M, ation,Analy,iwr ,,i ic se<i FOY"the upaza,of the SoUarwM`#g Oracle Gicn-elill nce RRis'k. and,C'Olmphamce,app pt liiz�............ ns: r � z All, Liczaion Al,s C.Gantxzls fdil�'E-',B u:,,,,in,,e,sL S ui, C aafii m7atimControls Sor Ez-B-minen,:7 Surte PP purafioun,Contro Is 1 .cl C anfi,g% Transaction ContrIals amd'Grol;,eman-, RKi k17 anil Cou4phamce Canh:o 2 s Skiulm.the.mun bei,-�Ontro.111 G"'Glill"arnar7 � u, mb, -Susiniess Suite. ..... monitared,'by the pt,,�ogram(�s),,I'Monitzyea,U-,�em"is eq al to,,the,tatal nu ex of ue,E s s S,Ae Users of iProc'mem,,ent,amd�ar If-.61n e nvice Htunan as in,d(ifi fimch o., ,f"E, Res ice s Iare emochid,,ed. IMM Risk and C"bimplianze, applizarriona�� Acces,,s EM rp 1 2 �71J For the p-Lupicl of"the, f,vD,11DM1M,g, Peqp:eS"o ft xe. C JO 01''"S 1,1WO mm b1101- fOr PeqpleSol mterpn s,e�,. Goi,�eamatr_nIr tir 1, Gm-,eL r,Applvicatioxn, Accless'CCkn 7 -L a,e umbe,r,of innique'Peop leSoft,Enterp trisa(,ar CJD1 ntinols f,,,,D,2 PeopleSil,aft Ente..ipriza,,,the nt,�LM,,be.,rOf"TViDni,toliie,,,d se.,q ual to t] otal n =m,manitors- t r,Dff,any athl custo,M, ndiv�dlua'11111,1:-" at,t X1y,SQL Cltr,,tex Caurmer Grrade,Edlfiz:,u ALunuall Sub's, "aptio 33, Enter' P S,-,a,u d,,,,,,k!r d E i fi`t i�o n ax"la,define.," i m �in ac c.arduance.with the Lip,p hic la,ble. ht.-to t th, rpecified ProguTZ, hdpc,euBe,melzic anAtD, S,affivmue,Updalc,Licemsa,&SuppGal For ecifie�d,Propam(s')la:ndl for,M'YS,,,QL Cl�o,=unitY, F!ditian Scxtr the,tearma s1pecified on,&e.,arder., M'i-S' C"DIMMUM I ty Editmm iefers 31 "D N111 ySQ11L1 t"hat is lkerued,imde,,3-the,GPLI.icem sa Sub�:The. c4 tio n,��t pc ate Lizen sea Nsz SuppOlt"40,311"11y'SQ C" is Jeff ve,upran"the,eff,,, ec fi:%iie diate af the su oll 11=A�sbtied,in Y'41aurmd,,ering'ldacimemt. If arder"was accepted,by Orac]R, �a:azle Yam:ord,er mm plaliceati,thxcugh tlieI la,-acle ,tore,,then,the effe,cti,.,,e,d-ate is the,,4date, tu i ''.I 1� "h�,Ghoc,es�in,,e, ct a t'the hme,de, -es are pro1;-'3,dd t er the,ap able techmicil mppot,,t i S'o,f t,aw,;are Update L ce n�ae,&Sii�tippaiit sell, :.m.d,,e 3, 'Pik �,p -A ices aze pazvide,d '170m,mu at lo'brtai a, all�senier�s wlere%11v,S,,Q11 "luster Carn,,,ar Graiidle Effitim,M11yS,,C4,;L ', '& ,1, � ' f � 7 'l , s rsEnpnsieEdon QL azEbiaelpl bmzc1eSw1;PdatieLiceme Se"Suppc seti3ice .3 lice, for a.LI,G,�F stich fdr�;an,:�r!:,en7eim whil M,vS,Q',L C ca I ,,u,muty Eillibilio,n is clep],ove�d,`,theu"You, mu-st allso� xuch�..............,,,,,,,e ibwrip p VL se erm for-%vhx, h,You laai.,�e 0", " "A,ld,Ort-ack S5o,,ft,,w,,xr,e Update Licen,:,e,&Sup .31 C) :ire.T"Tpdat,e po,zt, es. I ou m., 0b t,33 Li c en,-.,se-,&Siit-ppio ft aleanvic:e s fjo,- ne,Nil,y,SQL C ommmuty,E,dihio an szx 4fion,lipclemsien-�a t any liei,-,el(,e zit t G','rad,e Editionlevel. tflh.e, SSQL Enterprise E4fitionlevel the,N1r,3r:SQL le�iire, A t the. ot os pecified, You.may reme-W YO Slibsilion. at,&e then ccimilent f�,e.s For��the,ap lic. e- b ioas�e aci term,, ,,p �abi �,u cri, ,an.., "If'Y"Ou cl 1191 t'0015,"aand,bini renew Y 01"U: Y"Our right,"to-u-ae,,&e FltrorwramO`s' wall te=imate,a n,d,`Z�cyu must"de,-imtall all........pp h,c 'PriGN.7ided,tD SrY the,ap hica' Elie non-Commumir.,yr ENd,3fillOn lic.e nrie,(e g.,the,hcenseI ffor My,,Si,QL,C'hu sAiler �:,mer Gra,Ae ' h1Dn. p b le 1,M,,tiDn,,,an.d.,!,w,,- Edition) I f"Y au.do,�no,t rene,w a Lib szlip bio U..Y"Ol VF311 --ceiveany upda tes 0131 S vel-SiD n,Z),- 1 my al,O"'bre.subject to ream.- cloose("imchiiiing pai' ubsequent al lid.,You M.,.� a sm n,bscripficim N-,alm e,d,,,, 3,pltri.s: �i s de,,,,,,fin,,ed as an,,inidiNiduia],-mt1EDZiZr,e.,d by YOU ta,use the PPD,,,prams vvInch-m.-iie,inztalle�dl,cmu a Tm_ Ir -,ati el,,ie.die,F�-opmms at any gn' bme�., A non,h,=,,a,,n q zi 1. c pe3 if'siich d,evices cam,ace ��s the,11'b, z:aimte�d,as a,mame�d,usez''plus,in add,itiom to all,in.,di duals authoriz,e.,dtD ti,:,e,�the.wi -i 7a 'Pa me.Taf omd R"tilleii-ii.0,53 1212 1T'S1'_E'N7,,,'G I I "t-, ,, , SERIAL 180233-RFP TP b sa-vET pmduct", id,tins number miz,st be,mea s opla"MIS111111 If multip.2exing,h11a3,-d`,W-,7ir,e 02-�S ��ft x"e, we' a 7w3 a, mw lat'a"y 03:3, L M, is use d,12 f3-0,M,COMPlUter to C'ZOMpluter,�is, etmutted,. Yon are resT,�.,Dmsible,Sbr,emv ing 3,t U11U.1hap IeXinf'fi-ont.end of' P that. ..... e'M.Med,"Er iU,,,S PeY� Dces,�:il IM,n.�321UMS 3.1e nmaln,tained fd,3,--the,Per"apams contamed,'in,t"he US MM`iMU331 tab,le the P, Prl rnie a section,the n3inimxims tab"le ",die, �f 11 pricili'vi bar the mimmum munber Of"nzmie�d,nsers p Ims,rec L jaired and all,actxial,u,,� r..,U1,11'st, be."Iic ff F in 0 ipumfiom, pack,fomp,,A or"ihe p b. s oe C on .1 rM 191 ug-,` f IT N10n, 'lie fe,333,ent'P1,321 for Non-OraccI" ', il -%v,31e-and', Or-acle Databa.111111111, t -3 Plmg-��n'For m,,Oracle 11,1ididIeware., M' Sj teMl a 23.0 bem or the,'pmrpose ned aire cov, id S e ie Piogjam,ffiiati:s g 2, Web,C'.nti Suite,on1y the��u7 rsofffi of dete, EM" 7 fh er of as dl"Usilem-PIns 13cemses reqlured With,respect,to the fia,"111",I `ng Pj-o�'pp-ll Lo-ad Tiestmi.g,,Load Ed'ition.Load Testing.Ac, .,,erixta,31-for Web,Seirvices,, dcatim-,and Ozacl. , es, Startar'Kif fai:,LTtiht3 Lckad, 7 Olzac1e,Database,.Load Tes-tmg Sllltle fW''02-acie. l ies P, rr "linmanmerandnon'himanoper-ated device s"LaIlbe. a zd useTand,�s hal Ibbe,c.olmted, for�the,pm-posy of dietermumng 1"e,niumber of"Named,UT'seTP Lug h,censas requIried, at-Lvase -wherre,masked For the, LUPO,e.S Of"the.f-d"LLD W.Mg-P11" 'IMMS: Data,m-askingaand Sub seltmg"P ac,k,-only the.'users the id, '.1, P dataoal- M sub ts fi gin.dat se- o iist be rmted,'For the, MZVODse D f"detamum n g�,the numberix,�� i c.emse s z-eqLui3,,ed., -ate mv A. ��,Iication'Manr;�g FDF the PXUPOCl VUftfiie follaivinig F�roagr,=Umnxl� Appili"cation Management,Suite Bor Oyacla, -',Business Six.Lite, Pp ment, " .pHic.-Lith"on03M;ag tm m Sxate fm, ,,-JD,Edivards Enter,a-3..:,e,,0 p ,1A.1111 nie..Rea], mve n3 lm�,d a ca "PO I e comfed fw- User Experience In sight.and.Apl hication Repla Pack,,,al]uspm�,,s ovfthere�pe, m ge Lpp I i fi,031P 7 Y.M.,MUSt b P ct M the� xupose o f determumng t1he mumber o,f 11"ic, requ.3 ,P -dr Oncl,ie A' Licati,ons DL he��t rs dienGate f -dy(a)t ,�L For ffihe piturpo ses of the 66:21,owing,Pro g3 denGatie and0racie. "pp, �am- Oracle, of th,,e,,O�r,zLci,,e,databa,s�e,,'Emm,wlach You capture data a.n, A)the.usei--Of''T"' 10'racle ld,at,abase whie,re.Y on apply thedatra imist �e. c oxmted,Sor th Pe, tu-pase.af'dietermmm I FIDF the ing Orw]e Go Iden e Big Data cp�y the tner, o,�f"the SJUMM Oz�;- p,UFPDSeS Of"'d3,e,fID11101111 PI-0p, "MM: mzle-oa:,mom 1-acl e datablase(s) or ft om,'w.hich,You capture diiiia, I,st,be cotmted for thie purpose,of determ Lm m,g��thie mmiber,af hz.,emses requned., Foramy meam,,,l sy- ems fi-am,,,wil'ich,v"m .1-3, e da.b.-evieiy queUlef,"tJ01 otmted,asla ti, FDF"mUltilple. 71c IS C °"t '1]]", dabb as es.NoSQ11 repa-llitall'leS OF MeSS.22gin, ul.�,a, For a 11,1wrw'ce1-.:mmt bile,cjomted- NE-1 5-ame,and,Ota czlie Golden,G te fo i-T ex-ad,I p i D,n, F"D F the PLUP0Se S Of'ffie '011ratcle G' enl&,ate fai,, J� 3 2 Re 13'C 3 tL L�111111 11 r', 1)the US of ffie databas-e where You.�'i ppiv a ���l'i d an('a)the-EISM'S Of"the da tab a se fro M,,Wl OU,C3,p ftu""e Z,,ata in] t th datm mnxis be-commted So,r the,pxu,-p�Dsje 0f'detezm'=' n,"'d ie number Dflk.en.-A,— 3,em, lei For the purposes of the fo,11o"wring'Prop-amm: tm:Le GGIdlem,Gate fw"N"0111 C4-ac�'Il mt.albaa,, or�wy(a) the"wars Gf the Non base apply the dzita m"L ed,datab,as e fiao m,7whiii Y'0`11 U)Tftlle,dan, and,(b` -asers.of the,"N"on 0,1 cle da�taba se ere,You wil.] Yt.'be count, mr d. f,Gj e.-th purpo se,of'ideterunnruing the munbei,, liceme.s req e A: ta, Int Lo FDY'the pm-posas offfie 661.1omm.g', -o, "Data Intelp-,zit'lo"r Enteapme, n and'Dan.gg pr L "El'iol., a I.,egator El emprise Eichit a fm-Oi',icle or ,�,cc e ssing, the data b nsfamm"tima n'proces es �r t be,can mt.tied fo r dell ning,thie, onl-y tlhie'aisexs thal me E, Li, I n'n ber DfIkl es reqti.ire.,d,. -k,"w,o,3,,, oni-,"the iien,d, D,p i M 'bile Su ite Client Rimtme and,Nifobile,,,,12� fiom"Frarmile Fo r t1he,pnrpo,A� ,r o F the f-G,110 Pi I ,,;ams: Chmic."lie 0, Q.— �ii AU-In , J` ,ppv,ppv,ppv usersafeaclh.Ap icatmon"D- eiaped must'be counted,for,the,�'purposes of dete ng the n-Lunb ea.",Of 16 mes reqnire.,d,regar"diess,of thechoice-af the mob�iie a", 1]I,tt11��'° lo,vmemt too,I Or the f"TRIUe"W"at-1c'med tab xnkll the Api.a,t3,Dn,D Ioped- p FOY'thlel�pia-poses laft ilowmg Proggxaml': Audit.Vam[t and,,Database Firewa.1.11 Dnb-Usels of''the h,are,pratected, m-onitored ar and"'it', "' mustbe.,counted,for the plurpose-of dete:m=ing the,mu.mber Of1i es required. ,'a S ef ei 1UP. D 11Cr"I cn,ption.1.1 the,tim.m,, sim,ver' i ers toa desk,tolp c.a mt F1102--the imp of the f Wing,PrDg-r,RUI�: Ja `E Ds ticlip,�Stibs P biehiween v'rap,Galets to rot -0 N-,e-twork" 1'' ,,rice: �is defined as the Lardwme,anaP' -",o,'ft7Ware whose pri if m,y�- ,,itie anid,c onti,,I c 0 Mm c a,th"p rks. "E' I"M amp le a o,f nietva',,,ork,de -111CIle,bUt.3311e�noxt�13 md C 0 all"',P,'U���i7��e�III...........F or cmimptit �,neraro arvicesixy, innifed.,ta,routeas,ffireewal]a a,.n,,d,,nie", Ioa b.1313111C,,'s., e DeELticas md FL- Ies, 7,0,31,18, ITS' ENG pape 8,of ase "al - 1 1, - "j® SERIAL 180233-RFP 'h l illl.: isdiefined,as an wlio�is ml, Youremployee.,.,c.ont3-,,i,ctcYr or aut orized y,-'Ext,e�rmq 3 71 to U.Se'the Pl,'0,P`-,,'3n3,s which,axe.ins a,,Hed,on,a singlie,senietr or mt.Llt.��lie se3,7;i-ers,,regzirdless of'-wbether or mot the indivii," "i's ac............. ?yi,-using,the'Progra ms at any,palven fim*L q 'U; 'Yo -,v ,de ;.r ,elh,,e!e,,n ,u,zmd,Oracle,(cwr one Of''Ol" cle"s affiliabi tat ','P for P2]` ellt'S 'li,"I g Cl'Qatr.,je�n is a co,ntrict.b, xv a er time,;off"'- ��I amlw all,of the sum, due ,under 'mum oa,"der. 0 3,d ej.,l Lul,a eum s e finsid, a--the tot 1,numn'ber line,items pruces ed,by the,PvD,77am,&mmg a,12,mom, :riod,. lolli 2 s r L Order,entllr hine it. s as part ... an indi'll"Idual,CUISIDMel-03:der Gr quote,and may" alUt.,01313 Call gener;,aatiedl,by, Y M'des's You acquu-e.the Or a cle ir P C'omfi,,, z 01 Y011 mzty notenceed the licensed, number of�a-,-der"Llinesdiuring zknly I mGmtb,,pe,3,,-"additionaal Oz dier Li ne emes firs m'Oniccle., -i"s" 'y,,,a,uniqpe UltellMet'US,er tD, .,W,.:,per Mon'th..''whexie onie"Page Vieliv 133ERMS Me-V I a pai-tic ulm-pa,ge,on awebIsite- Partmer Org.mmiz-.160'Ulu iS die.8.33, a,S In llel.,Xtermal th, d party btr;inie �s enlitN tbat primiides�� hze-a,ddiez�cl aerl;ix.e s im,de-Iii-elo"P if mmrk,etmg and selling YNC(ur azii . Depe indmg upoz��n the t-ju-pe o f iudttstt�,,, p a,,=mer o r ggr, 4.izati omn,�,p di erent I O'leS md 23,e by Ndiff,erent namnies-,uc,,.h as -sellieu:.distributor.,a g'em so:m,l::, iLdie ned as YOUZ,emploviee OT C.11 'llaCtOr WED 3:7,alCtIvely wv,3-kingr on behal' Gf'Y'ouu Or,,El,a,nl7Zll2tl03"a fdimiteuVlDYEe, W, 'h VS a v hL ho Laas ace oi-moi e,benefit. nties t-,G be pj t r,Gmiglh fhe,:;y, tem. For roj�ect,Resatu"ce.,p,:,,, manage "b�v t,,e s., re I 13T CO nt 7 m is scbe,dtAe,,d,,an,a, 0",e totaal at uflicen ses ne,,L,Z3n3M?eMellt 3 per'= &Vid,U... , py,qJ ect.,M, is definied,as an3mm,dii-adui h unbe3l ded,is tiD,,,"be b ased, on the eak,nu mbel-0 f' art,-fime, fuzl-tiMle. ED'Se le cord, 31e,recayd,, 3.u.the sy-Aem,. F P peu, e"W P EL b �,Serveu, �Ls diefiEnned�as sach,phy-nical r ii-ei-Quill ",ii7hic" -fl3,,e,Pxc,,gm,, are installed., c:har xve delr�lllllc t,is,w, d�in,,a,debit.cri r se -a PINE:utry Device is clefinied,as,an elechr:cimc:har elqUC�� ....... 0 =31t R��d b2S id,b'-mactiDn, to-,tc,c,e.pt.,,m. ,d,encx7pt"the cim-iiiholder's' 7SA a D,nl eml idi a ti e on,", b ,,pe3 Ported NN'"umber: is defimed,as the tieliephone ber t1lulitend t,r retim aaz the"Y cha inge fi-om ame,sery I uceproiidler tG MoAier- Thiis, teliephone ntumbe,,3:origm—a"Illy riesi dies im a teleplone switch,an is -ed to the of'amothej-telie,,ph,,,Gne switch.- POS, Client-A Iss defi,n d zts -t e'vice that is used,t reco, any IIEL tl',2M.AA--:t.LDn,or riel ate d e,nd,-m r fimmction,alitir such,3,,S 'WIO mam-a re.-it,G tabl, or mana ge,3-�itions., If`6 mti.ittleming hardware or rkst,m,�n rieppotting, cash -of ict" s used,ffis nt�. ber mm, t'be mieasuued,at,'the multiplemmg fi-o&t en�d,.mrare,(e.g.,7a TP momit'D,17,ar amreb,s'Eni"er'prod-L U Uli ' . S ', Plmdv e Cim PO � sg_ I" ems cForhiePtupse s oft.h,eOrale Ho aliyGe. cce as ( Deiclel: a ' Chent i a, %lie,'t Y," az ntrol methtnludes,bxxtis nal limte.to,, u pt"e s,i migdth at are, LMg,"Ed,by thProgm Deac gi iest, acce, conyG, methAT om,m seermngenmeo requized-, For examl� "lie.eziach ttumstdili mu, ass hwo,POS,ClIllientsh iii fcml-entr: e,and,one for exrt'. P Procev or: shall be,defined,as a 11 "Gr(CS,iS SAD YS Where the Oiscle Pl-o p-ams are.installed,z. r Pi-opmaus h,censed,,on,a �l V �b ,clm mg m proce, mtemulmsers(m, du "aurt'h -dpaxv 01U, jr us,ers., The n 'ear of r,e�qi,,u,,z,-,,e.,d,l,,3,ce,n,,s,e,s shall,be,dete inied,by,mAiLti 1Y.Mg the�t0bl nu mt-per of c.o re.so f the.p rocessGul,- a'clole, Ices so i-IiCen.Si3l�ff fit N,7017 P 'PrL chips,fim:,eac-h,lceuseti,"Pro,-73m,a3,,-e to,be undtip,1,nimcr by th�,,e zip nopria tez S P] We,P171, , ssci hcensing faarctGur an,d all firzizuticons af a n-Lunbwei,-zuiedc,'be rGumded'up tcp,the next whole,numnber- When hicemsing,Oracle Progr,;t witffi,Sitarmlard"Et",diticM.2, ri P C a ptm-e, Stz;indmud, Stand,zundt EdiftimOne, r St,-,ul,d;-,i,rd Edih,on�in the,, oduct. amme, ('�vith thie mc,eepittiOn Gf"ATeK 'er Ent s le Suill cn, tm,cm-Jaxa SE Sull ',Dllzt, SE A&ramced. a,nd-Jl,3,,7,;1,m SlE, Suite' -ocessjor is I ed e-qtul;i-alemt,t,cp am, P Pp a, oc cup ied soczk,e t1,;hi iier.,,�in, the c,aa' Of"M b.-chip module,,7.,each ichiip in the'.mmulti-c hip mo,dufle,is c ottated,zs,�11 I J oc.cupied swoc.'ket F or ru= -r (ather, ZG3 lu 'g,t. rqg,exi le, in e clup,b ase d,servim-with an,Or-ac le,'Proczes sor,C ore F",,actor o,f"0.2 5 imul.:ed,andi,`O Y I , ''P c.es ay I.-icenses 16 tdtipliiim-A,by�, th.an St ,anda Edition One Pt"Olgrams 01"S tan dm-d, fi ,Edian Progja m s' on 6 co re s-would,req,xia r e 112 PD a, sanotbe,r corepr" �ssorlicemsing,ffacloz��of 22 55,equals I 5G. v,,rh3,c,h is then rou-ndled,up, to,t'he next,whole,mum,,ber,uidellh '2 exanipl, a d.in theOra-cle Pro,cessoj-Core F3Z,-.,t0,r Tible,mst.a."lled a nd?11, tumning il -05, ''T'S' EN",ceme-DeEmititms omd FU les,-i, 5.3 1,1212 1"j-ll 7 G pagep, SERIAL 180233-RFP '10 acesmiz�, (10 inultipliedby a. fiactm-Gu�f 1-0, fm All ad,e t"Ga'am"on I 'ColleSNvould, rec i�e,I L uu m, "'ficai,-e,chi eq�uls I FID Y'll.I 'UT P,,0SeS Of''the Sbllowing,Proqram Oricle,Hlleialtl'h,.c.a,re,Data.R-,.eposit,oary,only ffie- roocessmrs cumincli Int/ net:A. atinn, rr L't t. pTU,'P#DSe�e ci�,med fD r,�'t E lled aztlor numng, bi Gl, t�i�x e I",'dition,�zand Healthcoxe Transacfi0n,B,,3,,,S,e PrJD PMms.2"VE ".2 Ml of dete- the ntunber of lici, ss,requiZe.d. For�the awpos ',b "it or im ',y d e,pr-ocessioz-,on w cb,,,Intic et'Application PA GGf tie fdllowing,Propmms: is'llp''Polt, S ,h "IS'iien,,u(Sitlandard ......tiain,an',&ay ditio, and the hicensed Pry iS upp ort 7,iS t-o re.andl!or C"AD,nfi, are,3-Lummig be,countsd,f-D,r, e p urpD,'mA,,o f de,,tenn=g,'the,,number of li c emse s i,-eq�,iue,d fo r thie,I icen, �dl Propra:ui,-umn-, al,the� lie. You- ndard Echition andifor MZY,31SO M—St,3113n& nin die licensed Progimm Gm,the, vocessors wrhiexe a,, licem:,;ed Oracle Database,(17,Pr Ent etrprise,,Edition),is n=lng,., in fm- icatiGns M)'OMt.0ZingPlUg,-in fDl'N0n Ig 11 , h FND 3-the.yurposas,of the foUll Pro Lgra= Ccwn5, =,tion,M'E anageme tlPac ,,App A.A., 0 'tG3-3,`13jc=r,PIU Oracle,Dat.a,b-,),i,, Si`)Mfe]M,Nil g in For Oracle geme nt Pazli 1-Nom-Orac-le"Mid 6' el,ivaie,zind, are,nm=,.,g Pack,f"for W lite"'. only"the pi,,ocessiorsom,WhiCh,the I v ",,,3, thllti'S'Mama,ge ment 4bC,,,emr, slit P op m I, tisb m "be�t t, 7��c,o'untsdfor thie-plupor e, le=z g the numbeT Of 13Cen.Se,,S Yequired- proc:iessors r-miung"thedah''bzise Foor the umuses orf fli,e,follow', 3 7 and S `ac li,aLy 2, 1 L OM ing,Pror Dab,N,11 :�king d,3lllb,. n,gP PUT �Dflllcem ses ire,qLixed- te= ng whe xe masled,datia ordafa.- lb,sets iD n, mAn t be,c, mnted.fo z-tim in po de. the nUMbel Fi VI l the,pmuposiies oS t1iiie folk-wing PrGgrum ,li cation Mama gement,Smite For Oil- le,E-',B Suite for gement. xute. for Siebel, A pphc-,tAion giment Suite,forlD Ediv;muds giement Pac-1k, VDj"'T=hDn-amid Pallicy il, all wurw on wimic li'thel midcUe,,wal-e,ainxd,,�'Qr databiase saftwarle. t on,the respect"ii,,"e axe Y=ang must'be c ount r tb,e ptupoise ofdietienm m.� g the.n=-be,i-of I ses required. FIDIr'the pimpov- s of"the,fol lowing Pro p-,,am.-: play Pa, and Re.zmll,Usea'7,Emzpeneilcce, zall,pFG,,Z:essors orl whLe"li the.unddlew-are.sofhxaxe that.suppofts the.re,,spective manags, Stion, are nu=ingr mixi,st.be c�uunlsdl,fvbr plu the. pose of deterummg, the nLm3be,.r of hc:en.,A,- ,s mquir,ed. g,'Fos-th npsesof'ffie fall ro ntic r and n. " la,Cat3j,DAAin or Warehhotne.Buildex 6or PeppleSoft-Oncle,E-Bus�,liess Suil' ,S iiebel.,x S AP.ca"nly thee'Prolces Shw-(s on,Tivb ic-li the t'M ge t,daitab asa,I's numing,mttst�be cotmtedfor,the P"LU-,Pcse diemlel=inmig,� e nuuruibez��of h,, uses requuroe,�d FIX,"ffi,,e.ptu-po.es SF ffi—e follo jz'Proprz Dat., Intep-a,tor Enterprise FiY il-iom,"Dat""31 lntep,,-,itDr En,,,te.t-pyiA, ,,Edition, Sor Oracle Data lntepp-"aloz��anid.Application-Ad for Date Intep"73tiom amd, pp'licalian Adalptiei:,s Sor D�,aha Infeggralion,only-the. pmce� ow(l where,t"he-diat.z.i tra., f6mmatim, pu:o, sse az�e,executed mtnt be Pcoumn fbi r the pm-pose,af�determimqg,the,nxmiber o f I For l iie p 0 IS on wl�cb the Times Te,n,Im-Memm ti f f l m,�VlU-PD,SeS,G the, G,"lowing,Rrop�,,, n-dle mo D ry� at ab ase C o t nly 1hie p :y Dzit,aabase,,cozimponient of tbie Databa,-e C'a,che. mpram is insAaliled-and 9"'112,11st.be commte'd For the of deterum=g ffie nimibei,-of licen,-As t qjiiired- V,For flie puirpos s o,�F the fidlion ilg,Pruqram: Omacle, Goldem,Garte amd,;0Dr,acl',e GolchvGate fur ,ac'llliell Aplic.7m,"tons., cinh he pmces-ors n=mg the.O�rmcl abibase-,'"'VID,M,ivh,3',c.,hY,Gil,ca,"Ptulrle,d.,at,,,,a,-�indOIj,,)�th�epro,�,,ce�rrors�n=, g ,eOnc,l,,,,e,., ataa,se,whereYcyu ,will apply ffie.,dala mmstbe.,rbo ��,tied f-di:the.pwpose,of detemumu I n,g the,ntimber of licen- s requuixe.d. tlDn FIDYthe p"Lunposes of"tb,,, ,ollowing'Prop-mi,, Onaicle GroddenGaatie for Nlam.ftam lie-Luld,Oracle,GialdienGra-te �r Teirzadaata, Replkizu SieiT'ice.-1,T'on]3,r('a") t, pr,cKLe,7 It'' , �sors tu=. ing the dalabas,e Eromwhicll Yorna,ca�tmue.d,.;3,ta and i;l) the'.prurcessorl, tu=. ing,ffie database W, will a 113?07; "t hiere'You will a, the,dua b, n3tist be,coi,mnted fo r, me,pt. e o f determining,the,n unbrer of Licenses reil-L x'ed. For the ptup'll 'he a ��th 3 ng tl ,,non �S of the, 07mcle,GoldenGalie fibs'""111;"on anly e,pi,,ocessiozi 7 1-,r the dzita Oracle-dala' ...... th,e pmeessor's rmuning fhe non Ch,-,-aclie dzartabase,wl" le,37e You wili be, e=inin g, n=.' pired mur- imt�ied,fo,s-the ptupou e cofdiet, the. beei:of hcem.,A—,s ie�icq ii tim d "mille, 1,0,531,18 lls El G Page.10-af cause-Defimu. , s m FL SERIAL 180233-RFP 'the,.puarposes of the. f`D11 L'Il7f, PI-op"'zims: Chacle,,,,G101dem,Gzate. ph Ap "at"'Orn Ada'"pters., a:L-Jy�the pa:ocessm,7,iv=mg t he, sol'u, c -Lun b �1111D hce f"h c.e........ .............es roma-w�l ,ch You czaptLn-edabi,nl=--tr be c ounted fdi-the,puirpose 0,f'de.tercn=,g the n e3 0 z,,,,e,, 'ed., FD 3"M, 131blple,SOw-c-e,dat"ab asa s,a,ll,proc ess ars Sor all so-LuTc e s mt t,bue,c ounted F'O 3`'t,he, .,o se,o f the.f",611 ^;�0 Mill, PI oldenG'rate For Biata.,only theproce,�asors t1hes somrce Oz- oii:non TOP-3,Ms OMcle& Or i cle,da, or N.X,,G,,S',QL repo-sifories from,wtucti youcaPtuye dafa mustbecojimmt/ed for the pose of"detexun e munber FLU1, co Licen, s r, t,.Lu-ed. For,any"me, aging,"�yste,:,mns fi-om whic"11 You captmne',da"ta".e"I,'2-5 qWues,`t,op,"icS a cc(Unted' ', a Proces Sur. In thie,instanc Of Mial"ripie. sow-ce,databases,. NN'G,,S`,Q trepositoaies,. 4or nie sa,p ng a tems., all p-oces-:oors for all MLLSt be. coun:.red- -s which,are F,or the ,'l A:udit. 17'ault and'Dartabase F �m 1.1,, orilyr the processors e sotnc.e pigpouses Of" fQ11GIViElf' prolic,71,13"m-', D, 7 scted.,am-nit, re,,dlor chted=L,t be,counted for the, m-pose,cof deteaunu./i prote P the.number of lic,*,nnes i", ed Ve -ay the proces;:a �S n W1111,713,q 1731�11K al-e-e S e arc h.oL ,s F"D 3-the, w-po,7;e, so f the,f-d"I'LlGa, Pi•o p—am,: Or acle AT G 11-b C onmierc ,P jLe, "b4a 7' Inh,the"Pro,MI,Vt C'7,O=tEd......... Yoju,dja not. ed to cotmt',proc e S�DIM.On,W' ,C g SOMC:es 2"111, ri 'regoing.......�t, onl� am,on be use�d,the,.Progrz all fheprocessot, sezve'l Pq'r ,Ecti�1111 i.�s de.finELd,;.L,, a,schieduled SU gate,pi-ocess plan,in cy tion., I - P Pro, ertyl-Ni is deffined xs alcvcation With,a ngle-p P zl addirers. 1:51 0,,,0 00 0 Quellie-s P e z,Dii.a N--0 "1 a- defined az 57,11-, hun cb.-ed thom zand querie s Ero,rlllil M g, t to the. next mid:n e a, to I e ght producAiiI NIDEK engine,iml'Udmg but nout to: text.s , h,es- changes f 'et:(;nefi,,, nemenf)- andl pa, 'e tp) wm3 U 'wrile" ui es that c- t1e-,,3SOM,ab,2,y shown to be ange ��in fi-acet sele., DIL 'Chm3,gie in zesul,,t's%riie Quen re.-a-Lik's (,,anyr textbox,q er", chi an"be, gienerated via ma,liclous t"en't'-',six1h,a,s Denial,o f,' ilk, attack,s,are,nol co% te,,,d, a,g a=the,nu mm ber of licien ed querie,s. Youmna-y' 11. a,t.r,a�the ra, im L", hnUifed tM, ii-elopment",11 qtialr�y as"s"'in-ance.and perforinanoce resting.prouns fiIducb 1 ti s,incl.i ut not. ,P P -es .come ancl.noin,inteTe- ��L befoz-e a,4j�u- ents$,Npf in.Re'vetlUell., isdefined as oine uiilhonDollarsma "l-MI'MM" kinte t.��Ln ncome)l for exxpenaes;and taxes generatedb"y You d,uring,a fi ca,1,yne-,:n% 5-�N,f Re,117`11121D�tle is dlefineydl a,s one LU3`.H`1D1 SI ollars in,,a.1.1imcome(,"intEre t,` DDMe3.nt"er,er, m�,c,,GLU,e,) xe s t iene fi or the,product,lines,fDr"which the Prapzztm are.b l,le.fol"e.1341urs t enmt.s For ex ens es Land,, aa grated b7j,,Yal'I wing �acal year f used. R.ecorcl: The,C11111ii(,st.o. Luer HnIb B,2B�iz abiuuidl)e that i ludIE'v's hArG 1COMUDDInen. Siebel,"U'nivierA.1 C"t oiuer Mla stai,-B2B,and.,Oracle C I t I Mei Data, Htib- F101"ffie., twpose.s of the, Culp, mer'Hub B,23 ap h 111111 n",0 T P P, C, recoind, defi-,'med 13z ffie. total mu. nber I tuuique custom,eT ditabase,recfords stored,Mi. the,CTU.St"D P Hub dcatioun(i-e- red, in,2 COMponent.of CTmrtomier H b'B,2,B" ,A p 11`±�`,OT COMPM-Iny , cor customol-database,record,Ls a,"LUMique,bW.;..............ne z�ec �d,wiivc-h ill, stored, a,s a mi,ac'ccamt. Sor the Siebel C'U'st me "M as ter'B,2 B,p rodluct.021 M 3,n1 D Fg,3. .72bon,For the OracleCIUStOmer Data H1 1-clI.t The Listomer H11 I ub B,X",',is a bundle tI m, - nents,. Siebel,Uniiversa.l :me]"I'Master B2 ,^and Oracle Cu stw ]- -�or fi abei• un =tomel databi-L ap :,ation-rec �d,,isas the.t I I n= ,rliI Data'Hub For,the pxurpo ses of ffie, mer H, 2C,,1�.phic JL Y recep,rds- ored in.the Cur omei:-' ii, 12C -ap-PHIC2110n stored in,a conipo,,nent",cp,�ECII"'m,'tom,'',-H'tib',B2,C). T ),r 1. 1v L,c h, sto-e d as a c o ntz ct f oi--the, b e ers-al,C'us to m er M 3.ster Yee Glld is a Uni',que COMULInex" j e hysiza I perso ecordl r i, 'PrD,,d11Ct 0 F'MS a yaw ion�fbr th e- du c.t Pro that. m, ,chides tW'O COM nents ersal, Prodiuct,N1 ster and, c1le,Prixlluct,1n,.Sor uiati The Pi:oduct Hm:Lb is , PAD S iTI Urwii 3 a I on Ma na ge memt D a ta Htib o r the, tuTpI.S 0 f"the Prrodu rt,Hub a lic,afiooa,recGurd,is defined a,s the tonal, be of-Lmiqu,e prodwzt P "PIP o' zt,databaze Yecoi:-d,is a, -edin,acom nentof'.PPDdtw-.tH' b'dzitz -Sto,,re, mAlhe Produict''Htib ap fion,(,,.,iie,,.11 PO U ,A pro' plin stor o in id.Tum,que prOdUCt"41CO nienforS`K'U'stored,�in the M"T'Ll-SY S TE M,-'ITENISS bble,with-,in az ti%,-e D 3'-inac hx,-e�-,tal�u....... doe,�n ti.c,,lu e tem.......... *--331-iteUIS animtion,as sif,=Tenrs of fh- i anv imst:tnce, " 01�01"g3 tem- eAme of uni "S S11 For,tl,.Le pvurpq`� L O�Ftlle,C'13,se H,,-Lill'b,,P,"z�,10,,p-am,a record�is clefined,as the total,munlbea iqpe caase datab,a:,e recGrd"s s in the.Case ,,p, , m ' CASE e wth-iUbPo + dwed 3q oe g gato d, S n acti-III.,or active,sratms... "'tilles 1,0,53128 17,11 ENG Pa ge.I I of Def ntions and FL ,IN"�anse- n SERIAL 180233-RFP �oz-'the purposes af the Site Hub PPD,LP73M.a Fecord.is ale fined az the t/ofal niuUnbeir of tuai,q,tia site dzt".1'b,,,,a,,:Mlle,,I-ecords Stored in, S h ib Pi-opa,m- A site dzat� baze recourd,is a 'e g ;a .1d .g,.,paa-t�of a buu JT1ES1-.B table of"t.,,e Site H-L M Luuqie site ...... n asr;let'7,a bu,31,m az a zi,"t"ore etc. d in,the S�ite Hub Pj�o pi-am'. (ni, or a,,franclu se,"WIthU.3,M St'011e,.11 aM StDre i ie�d m -L,,,n icE 13,xequn:ite.a as specif the Apiphicat 0 s' ce T b,Film-thel,"�o Listed ab,ovie.ple-ase Tiee the apphication,licensing,� e .3 'L t �-N,g a' le �,p W, hich,mav e acces dat.' IT fbz the 0' ' E�C cp (YEL......d�':,,;� grant and,re, tionS Ofthe techmo,'110u, 7 ,awy�busmiess Florthe. Data Relationslup a i,, a M,kjIlect",or stel. ta consfti-act.th Y itlun,thie PIDp��, Recmords may descnib�e any ni. be of entei-pri 0 xt� choose t,Gu n=., ,,a7e-w isle,. .3,aq t m, formation,a,, ets,. only re.fen:ed,to lan,b ana�me. including,but no t hinited,to COSt center,,,I edgieY 1c, mtn,le g,al,entifies, or,gan,'Lratiouz.,pr,"aoduc, vendGuis, aaaets, locza,fica2s,repions or empliDyees. Addiitionallyl a re.cm:d,may als e a rsum-mary object,,,, C0=1MOEIV tleiw n'Ted to al, a rollup]tee mbe-3,-, base embers cv,31-describie's infoammatiGM,MSDIC3.aterid, wry ef catez oz,sh,aawl,i, eremces mez, , en. Re,cGi:-,d.s Yepre,�,.-;ent immique oceturences and they da,nct incli any,11 that Ln,ay b*e e�sr sential,fG37 Ma,-1 T dat'-2 manza geme nt,%upo�:e s- .1 F For the ptuposes of the.Supplier., ",fecycle,Ma,nl.agement and,Sup-pher'HILb a recaral,is ', fmed,az a unique btnrnLm�-s entity 'Hub llpl' tabi ec e or com any 3-ecG,3,,d,stuiecl -,Is S` er in,the AP SUPP-LIERS - ne. Df'ffi,,,e S,upT-hiex`Li5, c%zle,Ma ,gem.nt and Supplie,31 Pro P-am's "bey of iuiiquec:u.�, mer dzt-baze recordis For the pm-pll o'Ethe fe Sciences Cus,"I.,, aer Hub,PI-opam,,a 3�'iiecoz-,d is de,'Emed as the, - redProrppzm A cu- meerr datta,`ba,��,,recard Lie,,phys,3c,3a33 ph(i.ie phy s i -1 person r c eor,"d i-vin s s r ch, oe as cl, ,., a c,Gnutact y fojy the.Grraacle IL,ife,,,S"caiiie,32!,c,es,C',"Ustommer'Hub Pv �ram 1 GO 0 Rec o�rd is de fine�d,as'210 0 Gj clea..n.,:Ped,recai, (i-e., 1-01,vs)that�ave c,13 'U�t�' .110M,3,1 0, -1 tp, �i'LICIID,n clata floxw of th .I�ta _1a t ur Data Its p-afor Pvixpna ditiple You,to uae.th, 'i-o p:a ms which Me,im,,talled,cvon.a s,inglie serv,exOT mv "F F -ed,U" �z sLall,beb,-Lminesz, "P I a 1�1"p len,hme ,Kegstez si I"w1hether the iEidi",-vidual,i's ac-,,ti-vely the mro M A.ni 3 SO h 11 b,,'Y'p-aft ners n di'DZ C all ', MtGmex's nd s a ', a not',le, our iii L iwplaayees. le -a StS��fi m�33:6dnight�to the.next nuidmght�(e.g.,a,dai,'„,000 R.eq''u,estz Per Day:,, rwro hundled,fi.l id,Fe Er -i ma,�v ia M,a hczous iutent,,� -�tui-h a- Demial,of Siieni,'i e the prod-unnicin syt,,en.Lr�., Requests that c-a:n be]tea s�onablv s, wn P ge.n;eT,,,.,,tiiL ",I'��'.it., 1�11l;111.1� 3C "�nNDn,-�pz-c�d,�uction'u,,s,e�s,.attaock4r,,are nod caimteda ib ic e nsied,req st,,., 'You i py also e t1he Pi flD 2- galinst flie.num,ex",of 13 M ogjMM 'btft.not.16nited qualit,,,as- tnimocie.a n,,d DMIM.ce to sti"r FIX,"the pturpose-�^,of`tlhe 66.11c;ixuig,Pro, ATG ' Commerce,requests fl, thefidiATG ippehne.-at,the.,,ATG DynamcHandler im the, vI le. enene' yip ' os rc h - nY ,1e cluffing but not kmted to,,:J,Sii'per wbbrwer�,ar wbsenic*, alls.m.te tu , YA,m.s u p Us b native-Mobile 2Pp1hiCa, D "ch, p a ge,req-tiests;,A -eqie EST�:,',',er%iilce 11-e senice"C 2,, ti n S ri 2M I St we be iz 1, -p,,o,, G,�f detezuu t he.n fi,o nt�end a1pp 13,,,Pc,,,,3tUD ns o,z,-otheT mkie e��� al,systems mu,st zliou&ecl�ibr thiF tunberof hc*nses raquired. Wl, requie- tO the PrOdIUCC110n,W'e'b,,C,e,nt-er Fl the, iu,-poses of the,f-d"Llawing,'"Pr0% WebCllienter'Site-for Oracle,ATG 1ATeb Ccanmer ,P , Sites cfr n-oduction"�l,ebC"11"lllie-32te,z,-,S," s Pro,p-ams for- ztge,oz- age,fragg ments,,.JS ma grereque- P SOALP senace.raziliquests OT-Web, ay,b, Li blie, ,'.he, 4D ,I�.;'t, czuunte foirt PMU W, 11,1�A—,,Ofdetanmiining,thL ce calls"b I�3,coinex�s ,r external,zap att"'On,Mt P. c n'=,' ,b,,er Of lic*mes requuied,. P "E",nde 'Ielience Nllfanagl req est at tEe, vo, ,,�LchGm— blu Floa-t1he,puxposas of the fal., PYGpzM,: eca Ex u M, 30n p n Manager AP -v ffie Sea Engine.(text 1,11"I includ'ing,but n!nitLin ''ed t�oc any page,,.request For Expenence. -,ay,sm,,e ie u it sbmi q uet-v mrch G, e.'rce'- d,.irect recpw'b�Gx.liq icafion(e.g.,ATG W"e'b C,G, , s�ts pen,es,, chan,,ge.z m.faciet riallection):;,page 3-eque�, by,an,apph Y m -teinal s:rstems fino m,,web''bro wr nice c alls by na 67;-e mo'bil',e aPp hcatio ns,nich finunt,amrid,app I 3ic�a tio ns w,,cfthe.r int.e. iex be,,,,co ..m I ng the nlunber of 13'censes req*&ld mt t untezifw, pr`e cf,d"i "PI "PIC Lzle= Ret.ail Re pi,z t- ,I is de,,"fined,as any d,,e,i,-Lc e desi p3ed,t o re.,C OTC1 MrV Plall.Of"a s ale s tz-amsact ion,. FOYPAU-P fi am 7P s of the.Orazle Retail X"�tare-Offi, iz-�e PI-Ogr, the Hcien.,A,, ,,qd,,qu,antit, u,,u,- at a,mininxm,be-equial,'t r gre ater .yr pwchase�d,��L thain th lber of Ret,zu,"d Refill,,St'ex, the.Oracle'Ret3 il X:-i Paint cvf'Sier-7.ice r.-Lun-is in!AaaRedl ..0 ti�cm d zulles 7.0,53118 11S El G Pa ge.I�2 of canse-Defuu. , som, FL SERIAL 180233-RFP gp,od, an id,so7�ic tmi, StO��rell-IS le,1132'e., any,locati , . I� , d fi d as; ion where.mro or mcai:e,people,,am"e, �ined.to igpeneraate revenue b y�,isepllit�=,1 5 to IStCrMerS. riel s 7 vi,ce-lii ��is defimed,a s d,e tw.,hed de,111, ce thxt�a c c e s,le s the,Pio p��am- E mamp le�s ID�f Wixele�s z,dev,uce,�z mclu` Wit"are Ret,ail ' 3, 1 De, n,Gt.11132itl tcl,ac.-mmei:7 FAT die"11"i1cleSri PA�s- RemweCi L de s plpD 1m, r, LudwifluLcahn.. ,,, rest mummt th at p3Spcft and cutifipuzatit sepaz-ate,f3um,iifs baramd,i4s]µ I Isezimce WiDuid requui,'e,3 (qme fbr the. fDT theb,zul-zin-cl, one, ,DOM,Service) Rosetta,Net rtn,cr tei,.,ffal prauc*,,ssez M)e diefined zu business proce,sses bebween,b-),aidm g, er s Preconifil gm,-ed 63- 1 -e-im,"imnit. E-Suainesr, S,`uite, A 3.' t -om,lip X 'L- Li,zymt.,em--to-system, M"�L ,,zaa dialag;f � te i�, IL pp CA 10M�ks) arie PrD`V,&,d&d a,,c.h,,prec figgwwed PIP roc. p ap th ia-log.,p es imi-th,the,ch D reo 1rjil th �di Rule E.4fliii, �is es filecam.taining,contie:&fora prvemm,cot-mtryr in,cArder tG perf-bil , iata q,�,iilitv fiU11diDns,,c(ptL=zed f,dr th,at-country Sleml-er: i-defined as the,computer I11D. ........ "hichl the PlJ',-Op7,UU.S-33,e m—stalled A Sie3i,-,er licenze oww's Ybu to,use'the lic-em,spidd,Propzm on a,smigle pecified compute,r- Fl i- I ptul-pose s o f acme P a cket,Prqg-razms, Sie,37%iirer Ln a,7,mtual em,,%rn,-o,=Sent:i de. lIs,3`Vnival,mztc e imia gem, Se�mice,,Ond ier'Lilllue�: is defined as thm.total nUM, Ms IM, p c e,s seLd by,the. PrD fw',r3m,dtimim,g_ a'1 2 manth, 'P�Odllll tile seii,,-,ice order,en'try line items ma. ''e,eIntared as p=ol i 173"Am3 I cuatomer serviice,,ozder,cc�tote- You tnay 011 icual Se�nice l0rder roc excee�d.the hoc-ensed number of"Is"iervice.IiChder Li., s-diu-ing,m.'i��1,211 MO peric�d"Lul: ess"Y acquume ad Ling s r m Oracle.. 1,0,,0 0 S it.e Il i-diafiined,as one,thoul u nique rs-ite s aidded , Nf,'Ulti- iemN,ote s cre;3,te,d d"tuin,, 3 1 11 mo nffi�� eriumd, S5.3tiel,:s,added.to P Multi-Site,Quotes at elistieA-as recoa-dz the,Site C ractem l 7 vr 7imd,,the,B,.,ilng G"ruqp IvIiewoif a 1,1111ti-Site,Qta ,A Sit,e 37'eccl is uniquely defined.byits Senice,Accotumf zand,Siie.:rvim, fielacs. A sing-4,e Sifm m deffined by its P, o int.fie,lds'S'itI tha t i,s added to,mral tip l,e multi-S ife te, created,,d,xuin,g a 1,2-'ino nth, �ex��od.shall'be,I'D n1V c.ow3ted cmce- SSIE177iCe p i S-o,doet-M isdiefimed a s a slct that how s za chi ("Or,a mjulti- =dule i - cares. Rlegm,,-dless "P 3,,t C,'OUtzt,ns a c 0,111]ec ion o f o ne,I'D Z Ye o f the.numbe,,r o�f c ores-e ach,ch i, dule," 1.1cumt la,�!s a i",p(0 F'=Iti-ch�p MO, gle,�soy ket. awill,et anw,hic h,the Prop,-,am Is rimm n -*ns,ed g'mmat'be hc Or,,a cle Solari s'Pretmiei, for N-ou--' rad,le,Haard-wavre p,er socke. ��is diem,�,fined a,s the 0ju,-'acle SOlaYiS, Pi-ograms clefined be,'1,Gl an,,""ha�lly"d",iiw",.7��,,ri no, by o r SDY Sun,!Ch-a. le.. aind to F`ec eiv,e 03-acle,P-ramier Support foir Oper ating SSy'stee senices(',,Iiinit�ed to the acle. Solzris fGi,,-the term- ''-ec,,,ified��in,,the vi-deimu dcocument.., "Ch,,-,aqc1e Solan,sPr"a, ref�.rs,to th-e lCh-aclie Sco"12m"..'s o*3 la gmmm,s valing,system and the,sep,nuately livesF, t"'Elu-d p-zia-ty t,ec"Einc',.,r ined,bell(as d,ef P The 0'3MC1eI SOL M2V CIGI fluird, party tachnology'.. Ora"c le az de clext"I'lin, matioce do You mm, Pfopp-am Docume nt-a,,tio n. "-'-r,e adm,e file,s D r,fhe stalla,ftom,details im,roof n ICI ction,-Nwith such thu,,,d p x tec,hno]oy-,. Tluil-d pa,,m,.:technolo, p ecifi ed in,t1lie,Fr I, `,CU231E'nt3,tiO 3;,, --a dmil fil e s.o3p,the, 11'be licen-e te,3mz,Gf��the,ap-,e tor if, i�,e m- �d to Yau either'mder zzu M , ") no r i lin : m:, n,spa tIS :fe,p3zle te= dt tumd iLe te3mS Iag Ltpelylced, th, thM u iuse�Suse-, - v licensei " d pim-c hI III.:e �, ana a ,, e,:,d puf t 1, g ). Y t chmael dthiraryt 1 Partete srmt r,,., icted 7 Imeatain-,includieIm-be&.....stributied imth a sir Y- � -cn-A- r so n acthatnxf " SE Jva E,IIn d.11 compaoneit'sumciatewihit are he ,d,toou theeimif thOrle Bm- m7y�C""Ode.L A:, inent�'Scr the Ja7,ia,SE1 Platfb n:n Pro-duc arLd,not,under the,a 31 greement. Acco f the,Oracle B ary Code. License,A. m,,,,uwnt,f)Dr I hv.,SE Platform,',Pro,,ductz�,c7 'be Sm, -c :7, gn,� g r e,,,L Ila Lin und,at" z stabszriptim ax"ailablie,cml�,�Sor a�7 er fhxt is cceitified,by Oracle and listed cu the Hzr,dwv:.u,-e,Ccuippali ity"Ll:�'(-H,C,�L)a ':,0 2 1. YOU UIUSI btam''a subscri m-lic 'or each ss,�-etimffide su7liiez. .2 c,),,:��ui,-wie,lfc. z"� ..'I'le—ml, 1,Vil"el...........9, ptic -en, 6 'h The su'bscrip, is,eff,"e4z"tivieulpm,the effi�,cti,7;7e date-of the,sub': II ter S laccepted ordermg do lant. If I Ot u.",Ordex,�wa s gh, laced t1u,"otL t1ne,Oracle,Stcl then,tle,,-effecti-il d,at.,e is the diatie YOM7 Orz ,P c b I;Or,7�cl Chmcle,Prem.ier Support fG31-l0pemti et-L ng SySteM,: liceS are prwiiiide.d tumdex-the a PP diocabl ,clhx e,tm al,supp, al'1i ci le s eifecct z7f le,time the are-prov I Ldie�i At.thle endofthe zIpecified,term.You m.,ay renew YGITIr su acxit�tinni,if a.7%III-aila". at the then rrI fees for this subscn,"ptiown, "mil -0 TTS' ENG Page 13 uf.'` vmd R !,les-1., '53,1'18' I"-"'.; SERIAL 180233-RFP 0131"Or 'er ;p*,cifie 4 Is -them,Yo-u may only use,the subsc "Pti'an we 13"uriffi,not.nw—re. 'an,4 sockets d �� I, ,s"I ocketserve , '13 ViL, WE oudder! ecifi es then You mziy-ase the-i-abscription,for servea ii r, y number of sackets- al Slo r e: a diefi,ned as a,phyrILC 21 StOYE10C 2ti CM W11h IlCh SEIIS g,,Oods Or;earviices that,titlize.one,Pomt-of-Sale(PO'lls),system. ',If-a vsic, re loc at",n alinhip,le POS:sy,sttems,then, ear S n�yste nm mist b'e,caunfeed as a Store, Str eam,:, �is die, 1 125, oz,�,re ,Gre,,, &lskoa�cu : ci zae,� 1plls(:whach wuj lodtargl. Frtpt � kal ph tape dnve(eg 1GOrXlDG3,,-LT06)ot-a%iztL,,ia,l tape each comfipwedu tav*,d3i7;I.mrit."hin,the Oracle SieOcur domimmi , m b,e c ot L a rst mted ,detemnming,the mmber of"licemses,reiq�m, ed Fol:di,11 targelm, joibdiefmm., -er I101m-clieSe,icure. ��d, ,.AiLLrij,ngr,the OYaacle B,zackxkp� II ,dlisk,,pocl, J.'be conmted for 'thie,mm'lber,of Licezyr�es re-quired. For,Clouid,based 011"1 Seciume Backu Clond Rec-o-II M..M,zlllgle,r(F3AAI�T)channelmustbie,c-,,oumted,Far diie� imim ng e Of ,P g"the mumb.bpi lic-smes riefIqlmined Stahscr`beru: e,,,w,,phone�niim"�e3�,'fG3�'�3"11,,iv33"",e,,,13.ne.dievinices. oi�-p a,gingr g t]L (b),3 POEtzmble h A,—t. de-%iiice,that''has, armu,c ati Gins '7 1 de-vice- m zab,e been comm and,paggiag, (c)a residential,dlup ar a moz.UeY Mtn �,)ciiied bv a c I i of Stibscribers is equal to tlie (.......greple,of"a Ll rypes of S'P'r0VldeT,D I"(d)a iit-y mieta% Tillie,tO,t,31,n1un' UbSC131bers. Y by"iness e n ,37y dfino, , iur' e biol., ma,acS nzIf rt ntdfinit]3,, a itinS ibr e, , eh . .$17DOO i reMennt, a"CCOunf.mg or rep 'umaient, o,f l'our gr,o s annual real ,to the,SEC,','�in Y'our annual,re or the equi-k,.-ile. or g-doc isdefin WTI as all the fig mmets',=1 sGai.- descnibed intlie,pz-COlduct,,,� mentation. Is Device: i-die fined as the Sun,R.,ay co .nuateron,whic"LL ��n, , ngg. I thL It Test. ductia &,deiii"'elp ment,con"fi,, a, m nee.Syst,em�lll is,dafinned as,a single comfip,ara:tioIn envui�,,o P 1,a t cy ,pa tions aie,com �eparata,symstems,fbiat mr eazlii be.I.—tom-ed. Tape Drive ll- is defined,as meclanvca 2 evic ,s uA,,dl to,sequi 613111'Y IN T' re ad and,re,,,,;roye data fi-om magnetic'tage media. T,,�pically used,b,ut nat"limited tio,'data prolecticv,33,amd. s, tal ll_a�l 1,170 e deplayed eitberaz a standalome or h,oused Lmelax Tape Open(.LTO,),,Digital Lmear Tapm,L withm,a z,"oboti c tape.hiln,ary., E mazu-,p]es o f"tape dr'' 3' Ell, re not:I=,"lied.to, ,,,a,nce,d'Il3telhg,e=,I III 7fe if�d Al'ludio',Tape I a(T)LT� AdI (DAT),,:,ind 8,mm H" ical-Sic.33 For IT),Quaz- a-,"Inc.h,,C'artriiid� ',QIC),,,Digi Managjiier cha=mel as eqtL pe, al;,"e. clamd,ba,sed backup*,.,Oracle,counits,each pazallel,sbea,n3,o3,,,R, L e d3 1 2 -p, rn ,sh 'a" y ZU7V,where,ea,0,1213,S1Ot`2,CCel t a smglie fapecartidge. is defined,as 13,,);ical,slot loc thin,a t P s Tiec"11h),nical Sup�pe�ut ILICIES I O'U Ml3y' xvie andereid far Flo r� mpose.s o,f the OzdiellMg,donc=iemnl tiechm�c al I qp,ml,�co nski,st rA oi f annuat I te ical support.sez L P 'P m,c ffi,e.Pi)opmms. annual teclunc-,.,a I supp, ffist year and all 1,,��L iS PZ.,'Giiii,,L,de.,d��imdie,3�,,O'z 2 F s a t are 7"El.,S I P27016773 V cor m atied.m, s gn smppoat,� olicies in,iieff�ct���at the time the sea7v Aled. I techmcal S V es,m th3 en3 n'7,P po, ci p s- I Yediic:tmn,in,,the,leveloaf senrices Lil�ec t to chanige ver.0raclepalicy c1hangies vvil:ziat.resul"3a matiell h: al d re-III the PVC1,11LE'd,f'GY SU Otl'Lld.PJ,X),P,'Z3Ms dann e.peziiod fir inch fees f011",techm�,call- p ave been,paid- "You shGL PP, palic, fw,thie aPplicable,sanicea. YOU 3312-Y,- c.es t1he tlie,tech=,_ad sm P,PPI at O "011 C, es,um Ln Teclumeal- 'P' ntffiee ct,,3 e�v, d,,ateoft.h,e or,d e rLn,�,,,,doc,,tient.unl �-,�o��t�he se,,% fedi Your orda� If Yaw ardial mas placed ffirotii,gh,the Ora,c], to re.,,the eff�activie date is the dale"Y Gu.rc[a,,-deTW'a,S aZiClep,ted by,Ora,''e rul" "Sn S',offixware.Update,Li c e............n............s Suppourt"(101'r any succes,,ax�to cal,support.offermg toSi,affivr are,Updzxte' .,ense&R,Sta 16 , S p or rl e same Pro a a c.c ally and,.,,f"Y",,Du:rLc,,nie,w,SULS"for-the same mumBer of 1,,j,tared with YG L Iffy'Or, In ay be Yenewed annu ,I le.en Is, f th gy 0' ,a .the,Fi'.jsA,,,mmd seca ranewal,years��thie fmr,SULS,waD,not LnczLease,'bv more,ffizan 4Fd' om,;er thepri arvel-'s feer...... 1"If Y" tu�-ander iie-P e mfed to.,You by, is FulfiEed by a��m 'ber of I1011racle's paxtnm-Progrm,the fee fa,37 SULS For tlie fit.!A z��e nielm,al��ve ax��will'be t,','h IN qu Y e om,,pmrt r;t ee far- mel ,B , SUL S,far th e,sac,,ond re newal vea.2-will,no4=relare'bv m oe tha r, n��4��" ve o, r e tb,, pUlDF s .es. "V'e If YCII'Llid , ms r fors any, ,ices sewitmalicemse set',,You,are z"ecl�u'3� edpmchasetec� a],'ULPP31 eo , -i f "u a gzee.to the.- 333,e iii-el,For all licem.,A—L mAlmin,that hcense, You mavdieSl�P''Drt,3 st-.Lb set.af Licemsesin�a,lic:iiem.,A, �set OUIV if_P teimin, athoat- liceia.-A, ,s The tiecbzac a],st.tipp�oat Bees fm r the remainmg,li,,cenn,eswi,U be, rioced, with t,etlec.,hmca P li e fiec.t al th t e, unne o f tena hom, set tlOn i diefi-,'ni �z in the c rent te�� uit , chmmi,�ccz'Cles m aciense Dedmutions md Pt"miles, 7,053,1'18' ITS" E'11117& Page.14, SERIAL 180233-RFP -t�, ''Gu rna,�,,,�not i,�L ap 'r p- i.c.em iffi ne,"w''Ve'rm, S"Oliclies"I'll If'l,c(u decide nGl.to,puarchase!techiucal zt,�Lp, date any=tppoitlim. P,,opiam 13 p pial TOP a,,m,., Te,'lep ne-Nxambel,: is�,dlefinied,as each.,umi,II que telephonie numberfor which th,e,billm g infoauatim.a�is or�dir�pi a- i ining the''Pron regm,,dle, numbea-s. efl, a te -tve m,,puter tora., i, '0, ,b e,Terabi,-tc i. ned,a::r raby af cG gge,space tned'by astazage filer eq�ial,tD,one b lh m 11"T :1 ,,,3 e,'as I is ovine'b''Ihion,U S,",.dollars Gaf Y o,,izr],,,,akies�t,pub 1�� hied,mr ii temally arva ilable"T Asse V 5B in,Total-Azs �s�-. isdeffiled i "I LS, M, You-'r Lal repoat andi,�,Dr, fidi,n, S. Trainec. is def-i neA,as emp,Izvee,.c onhmac tor, ent-ai,-at.'llhelz��pel,-,�,'SOn Wlio,is'bein,�,recardied by the mm 211,31, Oracle Enterpiiisie M' Tr it u 7�,,actli"o u,,M-h ��i a diasfi,n ed as ch-riet a f mmtm.ra"ch,on's tkit,2"S M,,," ." "te d,by,a:n;�ppllica t.i,,Gn,,user recardled,b,. anag,"ex"t,o ii-icelevels.. 0 NV-Mf, t o,f womild, repre,: oniii,tra nsactwn: 10g,Ott. er,viceri C lient: isdam"1�11,11,111- �d,aa� e,tha:t,is e.,qd to,receiveli dlata fiom, a n,ex�l, ma,Iso,mme tD i,,eocord a, 'h ich ple -- �ii, -1-e Jdlev.ice�in a,coffee S"hol tLat is u 111,11, "by"�ictut,,,,ome 3S to entile,37 de, s aniidim, o rders' mult xmmg Th M M P hzard ne,or 7,,,,,ftwaz a TP,mD nit'or o a iveb Se,!Vel-PF,`G S E A.,tilil numbei mt t''be,me,a,,,:;,,Lu,,ed at the, m lie,= - u, g,fiGt end P� Fil �IDE-t.h,,e'pt.u,,?,oi�s,e,s�1D,f"th,e.O'ir,"'a,c�,le,H'Il'o, ikua11 t�-Y, ,,Gny T r=a,,c tion S em-Laupcie:Pi p-a., le",%lic e s ffizat�are.,used to:,,e.n,d pripperty 0 F'FeVlf-,Mlle� ra an ex.tie,,mal,:;avunce.must`b,,,, otmled Client. Fcmrexamplie,if a digittlal,siLp.agiepaovideer, wann,to dzisplzay emu etaLn,f-Gi,-iu,a,,t,,3,,,on ,1 e( gr,,.,7 1.1 '11,nam.ae.,l elfic-)o m,a,menu l mm-d b ehmid,thec u ter amd,the,menu'b oair dl,r� 7,�tem PT as I'`]II „ �],11.1C,liient,., p b, 7 to,us, he,'Prou U,PK,De-vvia er:® i defined as an inAnidlual authorized"L,. I P gra,"ma-,,wlu',,c.,h, innla,fled Om a,single,s,e,r,-v,Ej-,GF mi'dri le saixer regzardless of`wiaethe aeffiii,,"ely"usmg,t,,,.-P a,,m,,s art,any, time T.TPK Del III elopeis max create,m,wodify°7, i,,i,,e'w vnith simi ulatinum a nd,documemb,tian ed in the dociunentation- nt,diec er: isdefine-Ala,sa stmad,337CIMMed contai th,"at acts,as a stilm-M farvideo a,s-A, , -,3,,,te,- E20m.-PleS Of' ,P ,ideo,m;�prpez-f0lln,,at�'�EnIcludie, MIXF,".OPIA Ax L'III' I epho ne, A,or,pa gmg,device,,that,ha S as lllilrlele,ss hanAz*t: �is defined as a m6b,"i I e,�1111C'D, 'icatio, dieniiiice such,as a� ul-, ile te primary functions Nwirelern,,,vDice comx,nunicati, s ,3,,�c.es p r a;1 i i d e,d t-lihar, a senac e p,z,,-ov3A,,,,ter . 1,17ork.,slan'om: isdiefinned as L,,,,ip-,,c�,2".i,,e.,nt,co������������ ''uter 'iw which,�,tfie PiogTauas oxiai, za, �e.- ed,iegwdliess,Of"where"the Pi-op, -=,is insh,lled. T_ m Des-19:D.-a too n, F ecffiii-e date ofthe ,A e ii�� an 2,73,4 02 ma,3:-Tom ca M,3,4, Y 'err ms 1. ..........A ........vgram'kienr Cif�f,i, 5 Y'a noz*,an thieff 5 eag j g�a 1, " ,ar ,e,shall te-munate.der-Lind ll,Shl.a c onhinjm�Sot spec.ified pehod. Ar the "P d,, n end o�f the�s- eqcifieiod ilie ra Pro pm,he.e Pe il )5 I T, E'md Pmles-1 5,31, S- I�G Pa gpe.15 cd SERIAL 180233-RFP lillceu-, g Rtales fo;r Oi.�,m""le T ec b.no lo P,i,..,,0 g,r'�a m 3 amcl,GE,acle,Btujmess i,o ffi a,t fm1low,bel,ow.,Ycrur licen-se for thie'US Oracle Techn.olici Pi,E",ce Et ject,to the c.ondi ti ei", i� 1, 3,11 1111 .11 'lie:,z li,tim,j,inclu 'o 3� ed wrh�,.lic may be accesseA,,at cii�z,,;!�c-e dies the,i� fif.t -im thel,",. �.l ...Lin g ........... .........................................................................................................."""...................... p at-e days mi. any p",7;:ll7e.,n- ennldar� Pto ga, s)on am u nli ce nsed spare c ouipputer'in a f ailov,im-Piu-iv-iro=.-�,emt fo r u p to a tutall of ten,se, ir p ,y e.arr(forl's ample,�if a fiulai,,iier node is dcrnm foil-I tvio, hot ou Tuesday ztnd,du-ee,hour s an,,F rida,�),,�,,,it co,unts a's rwo duays')., iie,-abo,-l;,-e in,3 Cluster andsha ne 13:�k,an�zivl hen.th.e ph,mary mr fe fi nghtionlyal whe �bez��of mmiclunes, are mumanged 37e,0. ',C W ails,the node.is repamuiecll,You musl.s tic''[1 bkazl to,the pl=�� i Once the ® r nodie aall..�the.fiailove,2 'Pr node Once the.�pri=31, fiiii.lover .,s excziieecled ten days., the. fulo-ver no die mus"t be 1,21"censed. In adEtiGm., only one Lit I ov-er e pez" cklzteri euvri.i.o majen't,is,a t 61131-g �if mmultip le no,�d e s),,m,,-e c on.f i grare.id,as f,ailo,inei- Dowmt���`11 �ie,f �'m aintenaanc-e ,PtU7p,CVle'l,C,GUnt.'!tMV.,"ds the tem,zeppazztedaymli mirtation. INA�'le,a,h c e m,,simg optionson.'a fail over ammu,ommm,,,,en C optioms maxi,st.matel JAM,i%,-elldl L 'm 271E the.mur6iex oflicemas I'theli as�wvciat,,ed data base. Additional" when, b y�,lllamed U e r"Ph,,i-;,,tfie.,U.S n=.Ml,''s 3 on me L�Oovie,37 ncKdeoul, 'miurt be licemaed,separately. a the samelicemre miehic inu, 'be used foil-the production a,,n,,d fi,Aflove3,-m.-dum",when,lice msinga.gmi-iien,clusured ccomfi punahGln atab, (z n,t �is,e Fiditio,n,Stz -i-,d, Testdingilo F'Or g P1127 sical Yogi] licem.se for tbe. erp 7m&3 Edition.ir.)ue) ludieL the3igh't,ta=the dara"base on,-an,mdiocemsed c.GnV Utu, 037 ",p t0l f0tir fiu,,iies,.,,not emcieQrding 2111,days pex testm&Lu,,amy giii-en,cal.. "a],-ye.mr. The,a,f6remantionedd,ii.,ght,does not co-viem,-zM. ,7jii'- '-z-data reco"very Me"flicid, such remote,mmurrIMMg,-Whi,Ell'e thieO)r-acle?z gmam bm.zu,-�m files;;ire-ccipiemd,or I ou a,,,re ue ,i.tiug thai t h al�o wi n g r estric tio ws.a�r e uot�viole-ted,-spousil,i.le,f'or emst I I I q andad Edh n 2 aobe 13c ensedon e.ne,3,tlhmat u mummim , lv., hen,uSd lArit'llh O�r acle Ke.a]Ap, li"'cation,c lul sta''�S.,Or�a cle, zktabase.St.andlard Edition, ol"I'lly be licler�ed on a m.-iximmm,of 2`ame--socli"et, P m -bary. each Oracle',D a ta"b a se seni�er s-, Lm,apd1dition. nxDftv3th.-,:n,.,nchn@r,a n,,,%,r MM,YOUl"OU,3Cle lice.... ....................e a peeme.t to, d.Lie,c.on P], Stamda,rd Edition 2 dat'a lba:z mzay use,a maammtmn,�� f 16 C`,PUt,lz,,e.afd s h.m,e,,. When,,tu,-edm-kh,Grac le,Real " , Appicatiom - en - lmuCLi ileClustera,eachC �acleDatabas SdEditi tiui m "I�f Yum nuwcha:� Named Plu s(�NTTP)hizenses.,You t, ,,,,A mam"tm". a 0 of"'L 012NUT'P,'per��r ,"ei'. f a mb ,se Pro nam,3-cm.Lu'''VOU lil-e licensing t"llhe Oracle data' 0., MUt.C ISR CYL"Pelm mt.iever se.engme;e ng, iml,e- requyeal by law fdl,- dz'�'sxas- r decomp"labio n,of data zif, u3cludied M,or roued"'by"that Pro pam the,fmieg,'D L'n,ff', mcludes a prolui,bi ho n o n,rever sa,eng -mg,af c odi A.,"'ochume s, file fonmats or menwmy fanumit, includied,, Pro by that Pl-0,p`-,,3333,0r use.of any too'lls or prodtii cl z t hat haTe, em, ril,�edl fri0m,thile i,,ever se e'llp-nelel-I M,L!;'Ol f-fll3t,P31-0p,Mi3lou.-those., C113t,a fGlM=. Exadala Dzxta'bzae,I'lln.-Meamzy may omlly be�-med om xzida,ta D.-xtaba, ,''Maclu'mes and h, "a hab ase,M'chims pid Oracle Suppercl ustmm.E xz�,d a ta l(fultitemamt,mav onl,`be used, om�lExW-,,,,'a',d,,"aa 2 m Wim-bLo c.S eri,,-er stez"ing. W'e'bL, ogpl.c Sez-wm��Standa3-d.Edi c;n doiez not c.I e p intell:igence Stamda3,,-d Edition One c, mdy seniiei�-s , at thie a1ih17j;,t nm,a mammam,of"21,11:auckets The darta,somrces foT BI Sei-v,er and.BlIP"ub Tzzue.1, ,ed to theimcluded furacle,Stan-diard Editim ClOne-B one,other dzatabaase,, a Bufl&er Core ET'L to paill,dial', nVuMb -L ch "I',"", C"S"I"7 land XILS. "You.mna,y utsa�,O le Ware"house,land,a,,nv aeroffiat file, smuces, Fromn nv nuniber bul"Y�'' Must Mae only"the.iricludedd.Orzicle St,"a n,,.. di,Edition One,as-the,ta rgpet da,taabasile. Info rmmati c a Pict,"wimCee nier and',P mver I nniec t A'da�p ers not be use�dlon,a-,;ta nda.1111111111 ba,siriom,,as,a,st3,nld`,.l Dne ETIL tooll. 'T'llie l.n.fo,nnatica powerCen'tex an,d Po��� =y beursadd,with,xwy�,dla tlat ar ""Ce PTC0,71diLmId,tl.Wl,ta-.U-fell(s) axi (i')the, C4-aclie'Busine:L Intelligpu.ce ap ac-a hom s,Pro f"'Y12m, elXC�llLtldm, @r,,Hypez"llor.L E`nfez-pt Pell rmance Nlanagement'll Apl�pli,C-Zlti3OM), u.telli ce, 'P Bt, ie,�r 1(ii ihile,,"Undal j,,-m g,pladm nnsl 0 gen M's imn '0317 atapin,Z; mandlard Edition'ODne or ais� ci,,lated,couiponents ofthose�Business huiteDi,gence. a wplicatlo, Prop ,P das ;o ggn , w rm i itbae oroffie g . fiit Can oect Adaptmsma sbtmedheie the,Oracle Bmi ness"Intelh,gen ce z� 1"Calion's PrG,gr3mms(excluding H, Enteipi,,ae.,Pe-i-Fonmam.cee liviama ment,Ap are the P 7 at -r sourceand mom,,Or-acl.Bimmess Intielligence,appliicatlon,11F�rqgaimz M"e,the target, 70%,,idied,t',L,�us x.,do nct�use Informafica P po w a..........niad to,t3 ..f G,3 ,.thka,clata... e b izziiioi,,-of.or 3, "'E Luite'Pro With,re�peclt'D,t J' -vzt S,"Ad-iiii-anced andlava S E S ;pa s,You ulia:v not'Clezate,,,mDdifYr,or cb,,a..,, th I e13 ;a-u,ffi o,3 71=1 R,You.i usez-, to oieale, iii.f.y. oz-chan,ge the,behall''Or of claml!les,, miterfar S,I, or at are m"" ,any-w-ay MM111111 WE w w WN MP usta,Llatiion and, r an 73171-,IhOm,of"the afd:re n3e.nh aned,nami ng �L mn G,,i�ac.le7 G y ident,fied az racle th,e o l ,, it -G-%,,,3 a ,-Lt. thhose auto-:upda proc ess e s f6i-- A, Pr -m opm han smit li mited imited a t of a mmoun "dta to O ( r s s en ii.C.e p b ot rici s to,help Oixa clie undlerhumd a nd q limizre tbem.- Oracle-doDies not.ass&ciate the datza vv hpersoml identifia-ible P -vii 61,MR21,11 tion. Y0111''Cla fimd,mio re.in.ficammation abcv;ut"the.dat"aOracle.C�Dllecf at Additioull cia ght p .................... "A" plic ablie to'porb,om f tille P MMSa-e"se't for-th at:nm .,s,and llzleln,� telln,71 a,p�� 4D M ELM. M ("t-1 le c(3,ri. c! urtra 2 ............................ omd .!Sl'NZ sge 16al - SERIAL 180233-RFP ro,g Ms thaxt c.ont"llm, for Oracle.Appdcations �u3 ffi,e Pro,pam mame mue limited t Pimggrzims. Thiese lumited,ilse p Pero_r m, 0 cle M, �7 Onlybe.U-Aal Mith"ielip,ble"Oracle . ...... ,DLU=,nllC.2rtl1DFlFS'Fus,. Chaacle,C11" �a,-,all e Fmideca 7. Oracle Me.dia., Oracle '3,31 Cah'w3 Clit mtexpi e T=,tio,n*,,,Oracle,Ta,x,-,Il Ouracle Utilitie!s Oracle Financial Senrices*,.11 C)raclie FLEXCUBE.,luouvele 11,al;-el -us,lu Q-,-a cclke, tas.,Q-,mclie Hie'alffic.,are*,Oiazlie Healt:h,Sciences,,Oracle.. rgus.11 Orzicle,Leg3l,,�Oraclie IL*711,not,2]], )D Ch-azllle,H",61", Onzicle�=U,j -a ,�F those pylefixes desigmated writh,�3 3 and,C)Lipclie Relate. or ,��I zw,ffi that pi ow 6 - h P s ris d nsprfix le, imthorChacleAatiGn 1nte f Foa LtofXcl i lsa:ae 'N i.tb. din an art.bling c [-a reviem,the A p ............... Liceming T,3.b Is. wim,ch,niay be, a c.C.es,-ed at 1:11.11 :1 ormwitb g 4LP iC.3tiDn,S MORy o nly be used�7,iri,. `eli,gibl e"Ora abovs.Oracle B,-iness,I ��e 1 13 7 nt, lh,gemce. ition 6or Ch-zvcle, P C:Le WN - ,":r -o e d,t.,.,,t ma a: .1,M=tgement asa prefix�in,,the,Po,grv�u name. a vid ha 3p'P1.11 CatiOn"PlImp- that.dCOntxin,""(1.,,3Ac-:le Fusion H=n',C pit3` al, the,clxtabase imtance.the,Onacle Fusion,Hr am,,Clapital, the,cynlv'Progams configmued to,r a lications', mary al-,�D, be, uL tic Ch�aclie Btm,iness 1ntelli ence Switie Foundation Editioan, fDT Chc:lle A, se, ......th the Oracle ''Prod" �t L "m a.ly-fti Ftmi0n,EffiliDm and, Omcle 2 M g,"eME t' nalytics,Ftnion Edition",O'nacle C'u"StOmer Daata, L y ion I ApUdications umy a iso 'VDL�,,IMMS. Cft-zaclie'BusmRss Inte.1h,g enxce�S urte,Foun,dation,E ditbuiio n 7,3AC"e,, be,used,with,the. f0l.10,NVMg PRMS PYG-liiiiided ffiat.the Chra,cliie,,,Fusion Applications zire tize, jnly datm. source": Orra-cle, Sales a I -ti,C.s-i�rfizcs,Fusion Echtion' OMCle,Slll�p�IV C10in .."ad Oidu An.a.1-ytics,71 Fusion,Editicfn; Orzt� Pulner.Ania, 3��E fition-CJ173cle H' ,n,,Resoo mces Ch,-acle,Fm,—,ancial Anmlylics,,Ft 6, on.,Onacle and S, end-A ly,t3 U-S, ,diti P Lna.' z:,7s.-Fus, in.rc i Analynics.FUM." -pje,ct.ALn3 lvft c S.. Any-L,Lse.0 f". uted vue Pro pm,, s c ontanning by Other C�razlie applications,or-tlUL-d,p,. 13,Gt PeIMUtt"ELd. ma"nagger O,pt3,0,,n "Y" mmy be,used to enable,bw.;ine ss POCes se.sT, -w ork-flow P intera c ti,o�ms xnd, imviflun,eligib lile -a cle APPI ications. VVIolliflow inte, c6om behiveen,eligible Ch,;acleli Appilications and,lu other,,�Ch�:i c.l,e,A ppll,,-:)3tlGn.s 01-th3.3,-d,pat ,pl hm?lic 3,60MS are all aas n ,s they am'e ej3,a'b,:,ed,,�"lirLih,a,t"ed mrit the e'h pi ble. ices invoked'Fic Bminess de.," d-m B."PEL zliriea.uowed as I 4g as at kast.one of the,sen,," am mritllh�n,the B u,::me.,S S Pt"Dcess acces, an elig-lble,01,-z's."le,Application either -ii) We'b,Siiev.-ices)om�-7,�,-iia-M,,adztpler iw A)", lie to perform,qpe,37y,,repom-fing, Ch,3C.le'B-L=, ,eSL IM"te.1ligence, E -n,fdia-Oracle �p xtions may be ussed anly kp." c',13 b rznx octiGndiat baase,is an, againsst.a transaction diat:tbase,,." data,war - tie Gy an base OLA'P e,& (0,the�ti a, eh@ible,Oracle Apphc.�atio ns tx-,zins actio n,dlabba,,�:e�it-sel f �,an extmd ion�in,wholie,all-in,,� 'U blie, pill P,,. 1:,D f"a,,n eliggi II Sul wiffiout.hran sfornu�ftom(tjpery, i.epot analvais agcra a flial is not"an,iiehgible. ntelli p mce Suite,Fimmda on Ezlhifton)'''requires a,fiill ttsiie, zz"e of Ch-acle Busrmess,7 I uDj,"(io thiedata iwarehouue isa, pre.-packaged,eligible Ck:-acliie Ecat'lonsda,ta mraarehD us,s. lic i ons som,ces refl ct iti m t e customILM-1 o ma,de,inhe, on s,,. A ri es cte d OnIT t' l D the,eit"b l l,e.0;�zce.Ak 'I,' at pp (,que,i,-y,,re."PD FtMgand,analysis against extietiLions,tou th.qp-,, izin, mraxe. se d ramm,finDM systems not stippoited,by the.p�rie- ze Suite Fo-L lation (iii)t packa pad,dan, warehcpuse�,s requme a full use,lic f C-)rzvc,le',Bu e�;,, Intellig ,nc md "E'ditioln, 011 lhe clumemsio, of"emell Essba,-A,—,,OLAP Cube,a]°e r fi-om,elipible On,,e Al l pLcafims. P 017'31Z,lel,Web cp, io ziL,L pc Slute,foll. Applicab ay be,used only as an bledided nmtin-.i,,e foreliggible oz- im, deploy, custom.Lmtioms to an elligible. Ch-al Apphoaatiom- The,, lWeb ,g,3iC g]Obal datasmuuce owr one of ti.e W"ebLD,P,C maust.be confip,ued ti,acces,,:s fhe schema ofalln,eEgibl , acle Ap llc3blon. P D�,ata Intep'st or' ter PIP E E�d,3, M.'e"Dri:�e' tion,for-Ora.,weA hications may only''be utsecil,wil, the 03�aclie- p lied datm t a t3lolln.job a an d,P h , lied jObS'i71311 .. Fothe oo , m P3 bt: 1 0 v ne,,,,,�w,schemas or, Ls m-e not I tied,t07'the,Sollo-Tvin,g- a,d, g new"j bis,that suppoil d,3,.ffe,3,mt,app licati, pre7iiiiot. ly lilinup,P Giled, applicaticEi modnies. Ch,,,,aclial,SOA Suite fm,-,Orl,,c.:,le.A:::,, ............ :aton-7;maybe used only,to,enable u2tegration.,bus;,2 ss sses,,workflow, in'termetion c -flw, -, lns behv 'r ?ZleA ,lioc Wk ,Mte3CtD , eem eligi applatinsnd ot, nom,- ehpible Oi�-acle AlppLicationms ffiird, 0311 aYe allow-ed a.s.1cyng, as they zu,:e int. r mitiated Dz��te P"allt3r a,pplkab L -11 L T BIPFEI,iiieh @*le Oltra,oclie Al�l He Itill A Ussagpe,,,of SOA,camposities hnc,hi,&,mg but not hnirted to, Rudie:,M1111"I'llillill�,� ",-AfQj� S n-ams&x= PP NDI SSIvIseemitv hC.... .... s-allowed asalom as atle.zmst oneofthe sL proce.,.,-sses,Sp-Ling comp ntS.WD Fl-.�OOW Sell,'11c.es and.OW" p 7 -iCe.S)0,F'li'iii a 333,in.voked firom,withine h comp osite accesses,,an,elligible-Orazle Applicabon either navely(via,'Wel mdapter and the ix.nii-ocartion i..............- MIA 0 f 3 fll CON flutt"is either initiated,or tezuuna ted,Tiv I,n e hi, kpplicx ns. e,3,-%;,-,ice Bus u pble�aacie.,L plic m blia m,usage is,a" iivehd,as,,long,as ea.oich,sliel'i"llice de.,Plo,-j,,r'ed acces-A,,, amehgi ei, ar n.m.-tively(vi": "Web, seniiiices)or 'la 0l,3ACle,, We"b For m,,a'v'be. used unly to stuiace. iiieligiblie, Oracle A Pplica.plic"a (s) and WCUSADM, 'h `3 3,ely., "eligible appli cations"). Silurfa, imelt'Lding otier a. licatiou—� facm, tims umay"be,sluface.d'in a single art7d instance.Ch,-;aclie.ri hzires a, e fior Ch-i'lac le'WL-,-bC"'iEnte,r,P ortal- Multipleeli, 3,plica ,e.e=t's Sar sach,eliggible apphication sua-ficed the poital. p that a,We'K,,enter PiDi7tal foa:Oracle Ap dications licears W eb, enter Portal For Oit,tc`e Ap 'it te.pp-,atia,,ffie .0 p.c atiom may'be ulsed tD M Vall ,US VTebOC✓e.tAer seniiices,('e;F.., iwu lkis, amd cdlli s USSiOnS) in.tO ,an applizzhon,CiDn'text. zas wmeE a, to, build out customa vrorkEows and notifications between,'the llglblllp-,� plication md l�l,,,Ie"bCe,nt,er,Porbl,c,ompem,,en,�t-,- The conteent nuanagenvint featmesof the Chraaode WebC'enter Pbztal,f6r 011 D tim "milles, 7,051,3,1'112 ITS' ENG cieuse- efuu. , s=dFL - - 'j-1IN", II 1 SERIAL 180233-RFP "P mm may be'used tostolre,and mana ge-documients,cre.- ed outside oftbe -1 L S mtL,pliCatIOln, rop that. ,� d Unlents;l.re1ated to thel elipibie appheatim,,cm,to the application Context. C.Iap, TebCenfer I'ma "LPP11C."It'3".0,ns maybe,"t ed to,ccreate lamd,modifv u,na p n,,,,g searches tD InOdify- -p ""a ��d, f ,ffjOr'OTac1e.,L pre ,m, @e ummap".., Ma p"diczam",am,&,��,xmm,,,nt.t.-I es, m� L[1, L r, �,to cre.ate. ind InDdif�input m4v in,,�7.p tO 11113f, a pliC2110M. Oracle W. "enter P P ,,,M P Ozl-a,cle,App� , xti=may also,be,used to, :oke Nkre'b saiice �Pphozafion,, qpm3mming,interfaces • D I.In"aging, 3� d"ic, in'; a M,33 pro x Ch,azle Akp c atikin'wD rk f1ows., A licet for"Web,C'emtwer,Imapimg,fdr Oracle,Applications,"is requi.red tcv,define n, I%,doffc,,mnent. h,p 02''Ahe anagement',"Ofl=,ges,tumnelated to a Pz-e,-�P'3111�,Pc,lk.3,,;.r,,e,d` ,0rac1e Applicatiom infeggr,;Ition.,todoiiellp f P'CUS"I'm lan,d tomm-,Dke- "I"s fimmcltvAom Ivorliflow'sor custo M applkah,Dn, -tv Plus So,�r Ora cle Ap atiomm.s umiy be-used on],,v to, lerform", PCiated,actions Bor Chaz�.Ie,Idenh zu Acces� 11,=,ggemient Su.3 plic 7,1� nsien VID f and,v nthin, eliap,bil e 0 racle The P"J"'O PMMS M3Y"be usied,to do,the fdllovviqgg,�: ("U, dielete.moffi,6r, lic,-h, (2), ruvidde'web acce-as mza' ag,,and mmmage,waer i,den"'.ies an,d,rcv,1e,,,,s m, A'p "' A," 'S's M", ement. single,s, j3,7 P, P 0:1 intO elmg*le Ora-cle... lica t 1,10M."S 3)"'provide da(ta,stor a ge-Gur virhm.h.z3ation,to data stora ge,G�f wsex entifies ll us,er ide-nnity, h es f ,'bleApplicza,,' ns��, pvmii�ie Sede.ral eodi 'sm.,gle. cl and aut-mization,polici or elip t3O i�,el,.atedd 60n,02' 3 U mti L :i p3,-on,to eligible OTa cle A' He atiotr, U hzhCaeJe np :e 'io fr is' : " -,ta,, �miny be :Rmd,w e ' Wact m ,aCnEti� fin clAIILicti �� ol ,u ithnt J"llVlme urn' t.h,.e,, eh pi,b l,e Ora cl e Ap Lk,,zafion,co� ,nl p C�razle GGIdiem Gate,,0,3,1 c le A" c ati'mrs, uaa,y o���,"be��ty, d,iv ii't�h t'he, p Oi:azle sxiip,'hed e pation. ob s. Ctrl m-izaticm,o f the i lIC)Tl3&e ed, -I bts is 1,3 C1 1 S MGM,UMI�Z a,,ittl,D EIV 1 7 le, :X(Ux,4,17,e� 3"p, 1i man cHr,of the ta,'Uet g7Z t,30`0.jo lowmled if me,,l, led b7y(i) PIP11 P, 'Cat P'P1iC 3,tio on ml-(n)fo,r perfm rnuianc.e,tftun, of t"he Goldem,G`a te c,,,Gnfi gmmt,L"'o�,n,. Orac I ddenGate for Oracle Applicabions maiy, n,ot°be usedd,(i)fca-data tO ncn-'' ,)-cle diataabase.s or,(iiyby, t Chm,lic:.Iielac ativ,-m or by f1m:d,paroy z Ali-ex(noff, For an tqm---Gf,d.ata, replic.atn,ot 7, 10,Se,,,_m® F11D F'the.3170 ida,mceoulf dou ,,examV. ,l,es o f offier use s thhat.are,mD t permitted, new,um-ce inc luxde,.but.are,not�li maited to.the follow ing'" Licating data,tO MM-Or.-acle,' '.,basses(',,iiiicliuing N1 ��SQ, �y adc uim hng or,tzxget schemas,,v aaldmg,unqj7ppcl,3,,-ted applikkah, modules to s=ce or tmar I t vchema'S7 re, licah,�Dn,tqpo1ie.S P v3,Cb' LIP ''0'' plied,by') cle. lie he H" lD2M Plan Rhms 'P tro ppr a �i includes a. I'l. liccem"e, fblz-the. Orac:lim=Essbase Plu,s,, The 'Licceme folz-t )W-111 H yp on Financial,Reporhng, ama,H.Yjp��,,MIDM,VITeb Anal,�7,i:s P3:6"mms. such iledd mile I.icemse,meansh that the Oracle Essba,sie Pl-'s,u Hypetion,Fimancial,Reporbm� anA'Hypexion Web Ama- Si: 1pr F.M.5 M,,.-Lt'V only''be. -mied ton azyczelas di toffi,-OmthE, H.)T*lFUDM "Ploinning'Plug Pro,ram. The,Ora,,cle Datla.1ute fgratoz-for J cle, 't me ro a Intelhgence. Ppp-am,may`b�e.used,to 10,addata.from, 'g, am-v pdzta,so-m-ce� ��c( P 5, pi -�idieqd,,that the'target datalb-aseis the H�yp....... qg,�', 'Ejus ProgTam., Spe-cificaily.,the Oizc.le,Es base'Plim m he U, h 'bv the,H',,�Pt-OL-ill. . �M333 ca=ot be used to cr eat e,Es s'b ase,c bes d',at do,no) ol ain data itsed n,P1a,n,=,,,,g Plus Propam, d,,t am may not.be-used.Agg "Ph o�f theOrmle.Essb lie T --b The lic emse,fD,r the Hy r MM a hmited"'L -etis,e for fhe Oracle E zse ludes ise lic Phn 7�H11) On, H'YT*3-3,on 11,1eb malynis amd.Or cle.Date Intep-ator for,Btrainess'In. gence Pro, S11U.C.h limitedd n. lioce, meanz that the 02,zacle,Ess se Plus,T Hyperiomm, ancial Reporft1n,g,-,,Hl� miom Web Analysis xn Jliraz:Le -P ly be,,u ed to:, ces7 data,fi,-omm,flie'Hy m 1 PlDfib'bili,t�)�'a, , C S.D�af-a Infe 01731 aine nd l,�A,pztar f :r 11. ss ,S M3:V am io ,'P�r pers Spec 'z-agmm—canmor' dia-ta,tn,,ed by the Hy hon,Profitabilitycr s t Idana 6gement,"Pro,g3am axnd`,, Ag e f,,ate Stora,,g,�e,opt3ion.c o maponemt off'the,, Ch-a,I.Cle E`,ssb1,3se P lus PTo P,MM,M13y''nlDfbe. d 11 You IppuzvLase, me"dT U ser Plus he" 7'es fo,r 1liLl,PFO,fff,"IMMS 3.1'sted b,e1ov%-, 'You mm......... 'Natme-id, Users"Plus per, Processor: O 121 -2 rzicle.Dxtl�ba,se'E,hte,21 D zat.abase',En la.. ..........se Edition, low T ie Ten hi-Mem ata',b a se, or Enterprise El fon, 011, CODA.,,SYL S §11, Dat W,31integgrati teirphse,Edition lou Go"I dem,G.:ib' GoIdenG ,,, fcm',' Orl Database Goldil afe,f M, &m: ainf, -ame low GG111.... .hGate,V erid,xta loll,, einGate fdr'Teradata Repp hon,Senvice ldmGate fog l Big,,�,Data Golldi-mln,Gzafe,F'otmdation Smite ,D at'a,'!h,,tep atoa-Enterphse,Fditicm for,Om cle,Ap atiOnS md T.TS-E,21;,G Pa�7-e.18,lerf 23, SERIAL 180233-RFP Late '63-Or Un hical-mms aci,e,,A p L wm mu 7 lf'You I �ou,mt.1.7A mzalntaran 10,Naxa-ed U�er.-,,,,, us pea, I pl. ch-,a�se NN;,am,ed,l7s,,,er Plru,s,'hicenzer� fo�rth,ie,Programs li,A,ied ble'loviv,Y' Proee7nor: J a va m E te Edition, "aw WebLo pic S" Ent/et ise Edifi3On, ,41, W,"e-bLa,gic.S5u.ite �0111 lk7ebTie,3 "sw hitl0n,Onle Cohinemce Enterptise tiliam, Colierence Grid E&tian Toplink and Ap dic,aton D, �-,elq ent Framaevvozk, GlanaFish,�Server r AP I Ga teway P L Pl-oce.r,,;M,zaa,gell'' E WTe It xt bLo, in gic. n p". i,n S enicie R,e cgistirly "aw Et`nterp tise'FReposifory Forins and R—elport, M an,"a gel File,'Transl�r Ttuxedo, SOA,Stute, Oracle "iddle"wax "Process. lea,,,Ligeum,e,n ',,S"xutwo forNcol "sw 'B usine sT;Proaces:"Nif arna i EdutiOrM, loracle inie Suite A.dalpter "a m,Adaptear for,SAP F, Adapter for JD E,,4:hvaxdz Wo, "Itegration,A.dalptei-fai:S"iebel Adzipter- all, ,B2B,for RG,,r n,"allTet B2,Bi,for EDI' ll Adia,pter B.2B,for 4bXN11"L "sw "11"' 'ei2,te,a Suite,Plu—S imij "We-bC,",ell2ter,Portal 411, 'Wie,,. "e,,n,te,r",C,Dnte, Sitille.,r -er "Wieb, ,e,,n,,ter WS"i,' s Satelhte Sen "'ni"VellS31 Content Niana gement. lAk"e-bC t gm G m al io n l= n "sw lik"'eb'C"ll, F Rev Web ,east ex,"Entea. i prise,Capitmne ,r,,13ib,ute.,dptLu,"e eb C enter Keal-T ime C,o,D,,a"b Ot hom Wieb,C,"'enter Sites li'lobile�O ion pti ntiinpri�s,e,',,I,die� 3,,t-y�, en-ices Smire. omd "U"'33""NG SERIAL 180233-RFP Identi tr Go,li7emamee Siz 'e. Access,III Plus "sw flet Ulifints Sen"er Se.C11371tV M'Odu,.I.e Biiiel 1"ne,End ip-liae Collaboration Seni7ex *T11he,Nzmli s,er Plus Ml.=. .m=-dloea nGt alpiply,if the "Program,is installi on a G,33R- ssor U33,Chine, at -allows Sor a maximun,ofoll, lie I "YOU M2 0" "'�v hanve,a,mamm-tun, If Y'011 plu."'CluzeNN-a Edition Proprazu-,You ma �D,fon,e.NN'amed'U,sex P, pexldatabase ........................ lie ses��f ran -u may�anl3,I haa-1;,"e,a is,licen or the Business Intel mindar ition0nie' b, Y"llf''Y'alu pim-chm,se Named Ph guru St id,Edi �p.:= o maximum,n-Lunber,of fift7v- lu7��pllur'hC'e, duqg Tablier,w1uch maybe,acci-essed, 7 'be.'Teclmo'o, aited PFOLTa, 3, You are responsib l,e,fm r emllm"nf,", mp liance with t 'I `.,sso ............................................................................................................... Licensing R:t,de7�fo�r Applitalitaus, # 'You mue respcmsiblie fG,,i,-ensur mg;com0i", cae vnith the applicatiom lwjle'=, -�Lng", rL-q*sithes az �pecifiiedl in,the Appliczal'om, Licensing Rules fa lie The Ch-azlie,ATG Web C"D1=1i t m,ess Intell.1,31",, nCe,P1�0,gj=,2nd,fle.0'37,ac1eATG We C"Dmm,,eT,,ciier,',Bu�s"inLes, Inte2i, ence, AM0,". 0razle ATC'll'eb Co=-.i,,eL,-,cePrq, 3,,,,. &or t er-Draele�uchminist'ator Prop-am,im-ty only'be U.Sed, I.ClDnjunc. Uith,eith"Elp, ginan an h in mrdatamodel tG elude " inecither fOlMatiOM PY'016!llded, You�, y,,bx yever,.e."ll, d"Y ot data-the,"additional,InfOl-MatlDn',SUPoi ellUe,ntS Mf`1017M,3630U,is al"b" "Al"., U.Ud,,edin the 0raz:le,,,,ATG W,e,b-Ccfmnmex-,ce P:-,met 3 am Or In the g Ch�,aoclie A`TG KnGwled ge manage,2- The Corppos B111 C11CF11SIUMIel,Bundle is included ��in,, the, Qrl l'. T,G Web Commerce Susmess intel.h. ee Pro z� z gen pam and is �no n3urie than,ft%"D 1"),proce-,°III 1`3nd fow(4) C:0Mlp,-irA,—)d,uf(a�),ome,(1),repm-ting engpme,fbr awnon�,-ma iiiewe ;,,consisting,uf ne,(1)�N`muxed RI We by seat licien- and one total cat�es,,(b)unlimited a,n,.G,,nymuus riepvott';'ielver,sea (C', (1)Named,BI Autho,,3.-1 seat hcen..,"� additlDM :;ezat licenaes mmt beli liciensed,separarte,17 'b y by ptu",-chase-GI L-3,tDr se h d m an IlCh-aac,le A.TC3`Web,CiD=nierce B11"Aldm icenses at anad.dull v al co, and axe,ncrt�include., y entexpr��--wi dip-,or ainulax li"ceme. Liceusm'mg R:ules for DIVAL Pragj:a�,lns, "'A 10 U-liCiEl 2-t,e. F -W PrID12"'I"I'laUls: l0racle DFV'r A,.Programs(Ora-le Fn(lluver.: Su' ect,to,ffie.cond,Aims that Soll belGw Y'D f h A i-L vir acle. ' IV luvi%!e zon Filtennig, 0mcle Dn"Arciuve DIVA.rciuve 1"I'llanager, Ch�acla, DF m� "d Conneeti,t v.,0tra, Dl .��hi%!e 1,pph,,c at g 7A, `hd- ati�c Dat a Mip-atio n' inc-luides the rzi,ght,17 mt,,�InV. ,cwt, and,Oracle,DIV ,xe ce Aul m, to i�ut'hlicenlled PI)D@, M,(S' I l cindparo pteil-!]..in ai' ,wiI emuM= rutGa totalof" msevuate days I'll"I'Int"�S 3Z"i o,%� �-no di Is domm Sor mo hours on Tuesday�a,, flm-ee hcU,,-,Z lD,nFn xy.�it.CG any (.,Sor eM,333Jpl,':I 3. a P two dzty�sl ur,tape,arzurv,3,,.e n the machines ��a 0 ta e libm t-v Wrhen prm-a.3,-y na-,de fail s,,-ffi,e,fai, �e zare.not,�in,,a,,clustered enll"170=., A .t an,d,the ma,chnies share -m disli aur y, i p lmii,X, nn�de-,aict as the pjriim,3-7�noi Onoi th'.e,plimutry nodiii is repa,33,,ed,l,Y"011 MIUSt,suitch,back to-tffih,,e,p 317y"n,,odle 0nize-the fmilo-'i th se z.As t-s cam no m t be licensed- ' mamtLu aa W, n i, ne For�L"" t D has eyxceeduied en dau". the failove, <1 u.mtenzatmzze,p ,P 7A, paz,"ate,day's li tiom- Licensllul.g R.:tAIes fo���r TheFuLmdatio tmlkit- Y"Ou'understandanda :,Mffivaxe Prr Nvith lle"fimictionalityof"the developiment fuumidation is to the tenn.,s la.u,d con did, ns of t1lulls, aFree ment'. l7ou,will III-endand.u3de-umif, Orzmele a-gaimt,any claims by"durd, p for ges, 11MA enimmted'bv lt7o, utflizing he ith zt,linu-itio e aso, 2' e4m g G, of xny,e�m vu.ex,Pl"G,p(ine"lluedi w"thGu t ,,n,i� ble'legzal f -s) mism m 0 t =71, d M'I I�71-;evel eat is m twmm ll luie in, Pr .,dd th e' opm—= OFLACIE DISCLAD�11S A22T IX"I� ARR�T'Y'TH AT T 17E—DF i Cp, ET 'TO' ,i S NCLUDED, D THilE, P GRANIS WILL GENEFLATE C0011PU"TER PR0,G"RKAM's IN171F.' THE C 1 1',' 'TER,"'! CT=—STICS OR. S",PEC.,,'I.F,'IC"A.Tl""ON"SiI DERSMED BY" Y0U7 OR,, THAT SUCH, GElERATE D COM11". 7 -P.2viS WILL 3E ERR ?,�F �EFE. 20,cxf md Pagpe 20-c(f SERIAL 180233-RFP ticemm,ag Rules for Stnte.A 3 la`US P li ar '; L�ient Msdia,Rac le.ase be ad,7u',ased,t"bmat. only a suibset of the. pj,,,odtw.ts inchicled on an,App,Lac ns N, L S' Stwpl c'k.1-urve m Illialtield''I'll FGr emisling 'I tamers'.�,l Oracle,si"upport has infbtmnati�on,Gm,-%vh3,c,h,, voidtiocts h3l,-e,beep tray ns"lliat, fir ;,,utp�,wted C'L 3 y P 7 �c�Duzd y n-k -umsu ited cuist,Gm ex s, se cont'aact i7oiu, r,clile su ported langua gesQ:i ]:�t FG ew or Oa P PPID plea, N i T Sor this infda=tiam.a coamponeur o,f"the,C........t The,o Hub B,2B,i:s only ava''i'lable muffi, thle, "U"niviersail Master he,C............womer Hu'b, B 2B P370 a,,M,. The,optio n',ield,Sienii-ic.e,Hub B 2B is,ardy avail .lle uvitbi the S iebe]Cusrtamar U sall I Ivif a ster camponent, f, the Cuslorneil- H ub,'B23F ol-m,. .., The optio,n"Nif a1r, I tin, HtabB,2B,is anly,available with,t'IbLe Siebel Cwst"onaler Unax-,e.t al Mas courponem'. f the,C"I'L.nt-amer b 'B'3,is om�y aa-%,adab l,e n w u The,ollption,Sales u i ith the.,Sielbe],,Customer T.Tmi-%iiiersal,Niaster comlpnent I"the Cus-tom—,er H' b B"23 Progg The,qptiori Serviic Hub is,ax2y the Siel-we.]Cirstanmr Master iczmpl ent.G&F'thle CIMADmier H B2B, The ffit"bi Bi,') i 'uni'lableth,the Siebe.]C mtamer�Unil; sal M ast,-,cGmpGme,n,,t of the Cu H stomer ub i Bi,,'-, s-atdv ava. B1.2 i-op am., 41 The,option"Field.Si,mace,'Hub B2,1'ismly available wit Si e,I,C u,,i a m,e.,r"U,ind v ..............................,r 4.1.1 Nita, ex c.oLiV., omem"t o f'tb,,e Custo me,3, HrubB2,C",Pinovg ll r "I" S.-I'l NlzasteT c ompane nt o f the,Clt.rAGn3er Hiibl option,Maketing,H,u w C b C,�is Gxd,,,, vailable ith-ffie�S iebel trtomael,-Uni,,-% B 2 C 1], am. , MTicnPrn inmenty I , Ln a%imilabmath fbe Sieb* Custom,er `err ver a" Osti-Il'iLOM ntOF the CUSADUle Htib 'PIlse o lltom Sale sHii "3 " oil"yviii-ai l,e ,ebe]Cus N ille'r1ilal, 'a r lCM thtxm ,Hb rrm n 1 llsZi ,S-'47 ` 11The,qp sHb B.2Cinly e L.. er 3Y 1 Mer Li,cemdalg R.zdes for Oracle The,Oracle,H'Il'oll-i, i"'t""alh,"t"y"',Data',"Fo"L,,�m,d,,,-ttz' i3,.fda--Cnaile PrG be,used,wits O;�acle.Hll'o Cl,ruise Pro N'e iv; i s ,331,y�,allowed-%ii,,3a,theOracle 3ep,oat Ga:custauuzzatiams poftlle includiedi repolt-1,31-e,aa.11, d- I ' 1,73tion to,t.b33,-d,pmltljv�sys tjp-m.s� G, H,ospitzility Intarfmcie, Prog amns�' dat'a, mte.pp-a-tion, ex I cts andFo,r� pi's- YOU n3ay nat add imstlppoatieA,qpplicatiomus t,,,,D,, th.e e-inironments, created'urkh,this Propmn. You are. tfDh,=os t d., elem IDUIV fi=mthe.Onacle Hlosgitxilty 20 minhm ,,,ewithhi, ... Togram- Y"011 '1 St aMr duird ,aatF dab elmt.p s Lid ecru sit)n g!Rtil e s f or 0 r a c le HIDi r ii,t.,,k lity FOO d a gi;,-erage 1033.5 lm Ogy ound " m Th,e,Otaozliie Hospitalil-y Tiiec., DI Foimc and Beverage,Prop-zams New,reports, a custo=,,, ,ations report's aallowead, ta,thrd,party av'ste.ms �iL ot�y allowed via. the �lau-a,cliiell H,Gus� taliry "Intexiaoce, 'Pr,Ggmllm,-l;,,,, data intieligzaticyn Nmtnacts ana,`ca� API,,,,.s,. You rn,,aty" not. azild, G. A.d: - -iginiafing,�ionly kul 'P 3 Y U�ail�e,�,all]ON,,Li em, 0 l t I",rovy .U d to hos tta iiieliememts,on unsup, tD't',le, 0 ts meated wifl a P ra g firom,the Hoqpitahtv Pio, ms�m the sellhemascr ted with tillE Buie,oftbas Pi op, You may not host.an,��,r third, uty, P d,ata element.s Li c em,Sllm g Rri.,le s for 0 r-,,,I,c le, lit- P lic a t L ht-, H' tel,Prop ms- N The a may�Only`be.use osp,g7jr iddwi, b Oracle,H" Y, a e w� D atem is ly a.11.11olivedl,7"a'the,Oracle repoils oilp,custo I=3 I.Of"the Lnclude�,-d,repiacts;are all awed., tGa thild,pa,31y ay s i III HDSp,i.ta,llt`.V, I'n ter f3a plMifram.S. Cb,tZ Mf/eTrMlDn, eKbnactns aniu,"ar APIs You =y not add -mm ulp"p, led,ap ation s tia the.p plic envim=,ients cr ed"with,thi s P170 P'aM,. YOU arie allowed to hoo st data e,l,)iiE.n3e,, nt.s Originating;ordy,fi,o -3,e,Ch-zaclie'Hcs- itality,,p ts]lei,t�� ,, schemn s cre ated,withi the mze of this Flt,�ogram Yml may ncr host an"Ir thumd,pzi-ty-dab, elf 3 The Chm,clea,as pit'alitly OPERA, , -5, Property Siinz ndard Pmpam is luinailed to �5 fimetio a,,� define- Mi., the Pfiopp-M,, Doc=,,ian................. I "L 5'Property-L,3,1'e,PTID�,WaMiS,I United,to 3,0 fimclions,asdlefinie�dmi. t"he,Piopmm 11pia, l *.nhation The 0 e Hospit lit.y-OPER lip pi The racle Hopqpit'ality Suiteg Prqpatw� ait Edition, Propam, is himmited to ,30 fimctions as, diefineal, M, ,RRs Dip A nta t n- ',D cieme- efuu'd mas vmd Fwlsi-v 0,3 121 8 Pa g SERIAL 180233-RFP ' ial io�p ror- mu iom = l nThe 0 ,c L Hl h �S6te PperSall,Bie E& n Pp ' lmitdt 1 .fi lfid in ffie. oc=entzition. "Only'bie,��t ed mvifll the Oi-acle y Hc,�pitzdir followmg =1� Y, _ OPEFL4.Proignm,S i-acle,Hospitahty, Tec bdogy !j 11� I -3t or Hotiell Pre =,a,,,.,Ora,cle H110- Found.,ation, f 70 Fid i ticin,fei-'Hiatel Fiqpeatw�s pe, Y Tecln or HlOt,'E' Pm,peity,S',ystem- OPE S"Llite;and,t................ '0 PEFLA 5, Standaudlll� p Sys� Oracle"Hof,,vit li tl F 3 yr 011110yV Oundation,f I Chac�le.l spitality'Tei-ichnology"Fumdation,fbr'Hote'l C,enb-aal 0 ffifice,Sy-Aiems. Neivr repo,it's or icust.0=— 2t.113 n,,,S 0 ae,included. In W v Ou, M."MY 2 lif"SteUIS"Y"31,10wed,i,-im tin,Ch-acle H110" 'S,d,.IntL t.VDM,'tv,t li��pm,ty�,ii ports ax -.3,11DIVe im,,gra, itahl.v ,te, c e,P"J,,,D grams not,,xdcl��n che m.a,s or unsuppo.rted ap Ll mons..p,vext 'You zu-e,,,z,''espor �1blie So,r mith,the H,cv it allry A!ran',D,,ic 1111"ated Progn,m N!"alte'llung Tla b]llillllew� ",:h,m.a,y�be accea �d 31"t 111"""ZIP"' Z`�.C X,ac E�...............Z 4 "1",c,.�cuh'ax.,.�t-:-, Efx-enzing.Rxder,fa�r Peo I.. x Your use,of"the C''I'lla 'u, SelE Senrice ccem-ponentsin nt:heCampmu. olutions"Prop=ism act, T Pp, SiD the,aA,&"tiona I ti OCOnditions sat Forthm,the E,7i SimD,ftW,,`3,re.Supplementlocated at Tj it kn, s LixeuSllng Rxile7i pl ia:lmr F iar the pm-po,,7;e, 7, o f"the fD 11OU Pilimii-erm Progxznm: Eamiedl 7,allle ViOlve,', SweTra,1k,-,l, C'onlz;tclor and'P3 "Prol'iect.Pil=mer". 7 'ale�lu'lowleall. at YOU have, 'th,mallci and,mderst,zimd,thwe,limi' W Iarie,Update Liic*nsa^L Sir pport. 2' lbed�in,,Ormcle",sTec'Lmical",S xt Pohicies. senices tLk an.avziil ble Soar these, as desen, Cal -kamurledge that the ap-eiemeetrt, Fo,rptuw ci emof the Primlmii-era SuareTrIzi, and,Pnma,vera P.3 Projec-4.Planner Pip 11-ams, YOU az o q i p d,eh-%iirered to"You.-with,fhe,ae"PrOg, ,,"ml 31 1 not.the end,,tu, licems-e.a,greemaentl c tained�in the product"iwta,llafim,govems thie, end,user"'sm se of the.se,Pioi pp--mns. Four the Purposes a,f the follunring PT3.U:UVLmYa,,, Enterpi-ise Pol-dmdlio and PrL era P6 :Ppe ��u7 r- (i I) wrh ic@ 1,31-e, nou t a.1rea,dy 13,c ensed fo,r the V Enterpnize Project. "Pord-olio, VV'e ices devel( az�s a,, 'I'M ugb "Leces s P, oint- I i Nla..........Em, m,e n t, Prop-zim a,, ,Pri=,,li R6 Enterpnise Prqj-ect" R0ltfD,.D ' ' h0l 3OCC*,,Iz- (��M,Clu dau,,g� thro 00 w� 113 P'Pli C 3,60M,M.U.St be h ce nse.d Soy..the,Pliumv em,P6, tise, "Pordblio 11,anagement Web,S1e,3-vice.!s"Progrz-kni, '"Access bUt.i-s nqo,,t limited to',turd par,Cl-,a.,"1' 0,21-mmi t I the fallowing,-: interfaces,,APIT'sli,webil senii-ices d2b'lbo-a,-Se�hn]"".1 im M nh-if=, embent Web, Sie-i-vices, and "n :i%-e Co� ct Foil- the , "Lupcv-ses Guf the. fdlluwing� Prog"rams �111 r, ,P g l - sha ,n 7 esi Mlil, gmt,dlommloewm cm or thePheraC ontmclvla emen g M 13ULd, (I i i),who a.ccess(including"t1mrough,A-Access Pici a rph,Ci OM,, ustr be liccemed,foil-the Nfzmagement Web, Ses, mAssP)lMtM' MCUeS s ' t, i0lilo u R', rni Progzm ] belt tml :, rac custon, ;11mom of the ollowin APT1.11, 11 ieb,sEniiiceszind amb"base I b�k s LaAcensing,Rulvz-fa�r Orake'le Retail Prouamms, The Oracle RetaiTenici Foundaho itore,Ap,L m 1 Ppm uvtht01 l,e F 1ail P G a P ce.Pi-o,,pam.m. ,d-the Oracle Sienii,icePro "40',re�P)DIn"'t of Sezii gnam.,the.Onicle,Retail B,zacl, ce.Pi-og,�,n:L'I,the Oracle Ret'll.l.,"' Retail X,StGure CGffice PJ:o� 1. ions Pro p�-am,bi�,y OdMl- ,g.,am........ Any use, ffie,Orade.Reta,l Technology�Form, om, C.h-ztclie"Prograin-,or fim,-,,d pax not,peg ;rm itted. P370P ...... ......... 11111101"d, S Efxe,wimg. der,fa��r Siebe'LAP, lie Fc, thSiblBncla,'Telle lZeSp Sie4l IntemtBingSn . P7OWZSiel F i Fi nlb , relrc:, Pr pm nd tS ,Fmnia.lTrm,actiWinlhPrpm, YUM2y e thrd1r17'tDOIS tGi�"2' cree matenials or(b)nodify the at, als identified as Sample Screem,Codde axz�d,Piocess,Template�l m thieProp"am D-oc-Lum.enta-tion, a in ac c orlance with tlh3,,,,, 10 pam Docmuentatiom, mid.,provided.th3t SAlch,maalil ar mochi5e) sha Ll be ull-l"ed' scdely vn, th YGmu''1,tciLz-n.,A,,,d,u.,A--, SllC:1l'PVi LMMIS. You rah all no,41mit,�in am7�wzay�ch'acle"1 i.-ight�to develop,11, "e,11 hceusell ate di,m e 'S 11 cre I'vo,iks of o r offihille".1-mm].......... by Ol'tD' ,t fliird parties to do,so., that,authorizes You to use the Py'a,,Se'be. D e": li a cem�e Sor 20 Cl The i l t CXnClUlTLlnt, S gmmm on only,ume Com,,:L �0 V ",0 S�.. ...... de id a,s �,ch,m—diiii,puter fb r, ,,,mmmmtum,o f"2 0 C ncun-,'ent."U sez's at,an".111 gnii-em time ,A"'C' nmm-zent U er""i idual that, m c,on,CLU nfivuse-ca:acce- the Ptopams Com nt,Usen may OnIv'ble Ycw axilnC' tOUIRIS Or OP !��' Ctiliiie C,Ull tiO MErIr m a ia no tbe"Your bmimRss ur Yolu-emp 110. I.. ec er o f C S tO lel"The Si, "Muketing Sien-er,Pi-ci,,p-,amn,islicemsed on aCcunputer'bazis togethei.-imath,"the numb ,'U, -C"t 3 umer,Record,`is defined.as eachmiique Record(inc-Itidding cont" that "Ou,m,a,y'acce,;;, using the propallm''I'll A p ct reczrdz and reco is -teamal,dia-hu, sotu-c.e s'),that Yoia may acce,,7 s,u,,mg,the Prugram. md Fuilles-vO,53 1,18 ITS-ENG Pagg�e'..22,cf 23 SERIAL 180233-RFP The Sdiebel,Pharumul Sen-er,is licemed om the b�m is 0 f the,nmmbear Of Uniqlue.C UAGMEE7 FAJEC Ords dl3t YOU U12y"a c c e "B'm L. diefined a,Usin,� at,You may manage using the.PrDiT ra A gg with the,mu33,be:rf'B3mn, tl:L me'd produL I oringtElcdu - ec 3-imlc Ear enti ,i ncit ul, L ui ti au llmult°�lee �r fol, ne,same,molecularentity imi Th ieb,el,Priiipcing C"ll.a.ims Sll,erlill-er-U to,2G.Application U7,ers is licensed om,a Clbmputerbasis i th-3 1: tzmon on nuu�bEr -1-mdtial,a,u,,,thGa-i.zedbv You to)use�the,appiq` Of,Alp JCa, Sen 1�tlD n U" An licall=U Seff"I in,definad az an,�'''i�,III',, ,�. Pp ,lic plic p h indiw,`� ver,oy Gn,,mult iie se�-ii,7ers regmrdie�ss,Gf wheffier the 3 _1 IS a Ctili,7e,137 iapl"Plk.Z-03, P'rGff,,-ra,,ms 1whic h,axe,�in,. alled,oni.,a smglie sei p V m,e.U.,:-inizv the gTa n3,s at an� gii en ti, The,us,,er, SOI F "" ' '-or eSMO n , - , i ei- c sthSbelVh o �m amm1Okiectn, An, z1 islefin he Sie'bel Tom,ls'Pro e,,a,c-h�data em,h",.."r thin t, hae, "Lla yer f t ohe."Progmams is de that� , fi e in t nd dep lqymment The,Siebe] a, iry-Lken.se nuy on.iv'be.used m h Oracle,Master Data M"an"agemenat,or Oracle-Cl," Laiceuldy I , plyProegrams. F-a]!ail,er,:1111n S,ubj,ectr,to th.e.cmm,,, ""' ',ons that Follorm,be,low-'l,Yam-lic ense,fD r the,fD11awi7g;Pro Sto geTiek QlFS5,,,,Stora......ff,,eTek QFS I rarel(AkCSLis)�, includer,de.Caent Chacler Hiiermchical St age,Nfana,g�e,:r,, Clartidgre. Sy-tem',Lbrany 2, "M I 3p;L F UpIr tO 3 tOt3l,Of ngbat to�Lun,the 1ic-,,ei3.se,,L Propm, On"m zem.��, ,Iclspare cou ;derm a f�,:,dovier em-ironu ment, tien,sepa mare.d3aym lie if a,fitilover nmde isdowm,�ibr •hviD homz on-Tue,sday d.tlu-e�e Fn'da:v,it,cGunts az mauy�, �PlIa' n, ye.ax(for exi.1:1, le,l days' T gn ' whma u�b, ez-of ma chmem-ec onni-c-t ,t,c, hE6 a ,i.e, htpr the machmes z , , ains ail sre nt��n,a clu,:teed miiiro=emt and nches leadikan,-ay tape lib rary ,eme pr3,7n ole mls,' he,fmlml,mx k node-aacts an,the. iimuy node....... Onc tlie," alinry ired,Y itl �de Onc,:e�'thie,fail ol;,er pnm e 'node is repai 011 MIU.St Ml Ch, PC,', tO tl3e,p 23:y"EC periad has exc-.,eedR�i the f ilorcer ", e,mm-t''binfe.hcemsed o e, For� lamtemmmce,purpose,:,;commts tiuwar � the,ten, Li tion.. Any,uze beyond'die,I? Lit mAed.in t �e.,ctio n tumist be cease sepa],-,:,itelv...... Li"ceusim. gil Rtile7�far P,er 1UP, 1,adul e lip Yo- '.P S li-acle,gants tO YOU.a,nnm,-fe.x.zlusiv nc(nb",-an.!J, cemse For Yo- K De-v,elcper�,�'l)to:, (i),use ti.ose User Produ, to a's'I.-UPEL content"),omllyr,�is neciessm,�,r to c-reatie zimi ely np e,Kit, PKI""' licensedam UPK mod-uies k Hectiv if lor Y tu,bene.fiit���(n) ,a'.k,e an prol,iiide bmmmmg ac"llely,for Empkyree�a,n&,'Gy,Apphica," n Users to, I mdedqi g,,Pz,-op-ams��F 0'e,t,iie,t 13 U3 iimllimit,ed n"Lunber of copies Of"the T-TPPK contemt,omly a, t,G-cx,eate. .md,pzoirliii-ide.bmimng,solel mplaye,es nilor .,L:Lpp,hc. tion"U'sers to'-wie the unIing,Pllrogwr=s fix-YI iefit;- I(,iii)dev,elap moid1ficatious land cull-4 t"olmizali,anz to ffie LTPK,comfent',�if appl.iciiable,,,all subjecl to, the toms and cot ions set farth,�in,,tius apeexaemt,lprul, ded a]l colp ght'mobices we 0373.the. h 0 lud, the, der"117ing,Pr gram(s" e rproidlwe��i as i l d, p-O7idR 0,d ,n e. �7,Miiaal. Y opu repre sent mr-, III a ��t at Y" u hai,�m=a,va You are Probi bit ed.fi-om rese,11ing , &i.shiblitin hie�' cont, t m,any othez parr usmg the,,UPK cont,ent,o�heez,thian,,a,,-� or t y or th ci, �si e,ff, h T cxplicitly'pelmmittipid,m—du r,a,,,p.,e eejm amt t isthat ,e K fpco ute nt anid,zawy�c antent -eated b;v"You'u, n t". JPK, PK co n:tent and.an c ppie.a th ex'eof. 'bv YDUSolelySal N d aa,t are,licensiedd,a s Ap li,c aho n, 7.LE,Te.,eMle33f,. e'OU Mlaly- 017" access t,o;and, ''GF the T.TPK,content awily imse,,,thud,par"'es t]pr "P ncenu I ng P" lb" have a need to,us,e�and,-ac ce s s the UPY, 'Uaerr,an,d,that- (a)pr ii-ide s ices tO"Youll", 71ow:use o,f"the U, antent.,f C',O Utent Ind c) ha:ve a p,,eed o, sub, an y -,imilzu,mon,,-disclo,iu-e,oblipl. ps rae 7�r You as those,con'ta"inzed in fluis ap,eemmt- ,A hcaa im mract with simulations and pp tion,,and"Employee serfis")of UTPK,Prugra ,:7 May view,a., inte but may,not eyeat-e o:r modif.v simula cir Licenzim,g Rules,for]%lySQL Pr ' T'he N,11,,`y.S'i,QL Prop-ams may "Ontam, tilud''I pai±v teclm0lDjf,7V OTaCle MZV primiaidie . ....11, m- notic..�e: to, You in Prop-am DoCUMenkifi'Dn,'-readme' mtr- clmology- 'T"Liu�,d,,,p;3irr.,vt,e,chnG""La ,P vrdl'be licenae.d tD,Yom el'' II ET m1der tha temi Grf the ap.,eememt,l,orlif'specified�in,,the PlOgra,, "re,adme"files Me.nt Sjep,3'l_ �,,e're -e,te,=,,"),and,not undder the tieim3 of th,,,e a pee,undex sepa.2atelicem rui, f `,*--parat �Ih ately 101-the m, 1111111-1 llation,dletailr licems-edl art-V ti :�mollcI "Your,ligj2ts m trA,-,,mchsepmlely lice,� ed,thi P rd pa tiecl=li tmder the-;,,ep,aratie�te= are,mot.resbm.�icted-` 'y wzav b,,v the ap�eaememt- 3 md lTSl'-Elli7,,,'G Page��23 SERIAL 180233-RFP EXHIB SIT E APPLICATIONS,LICENSING TABLE Gr.,kcle,reel' s.the right c di t x o, eio ,call'iy ha,ngeth,e in p r esen,ted on the ivebuite,p r o ,ded'i�bove. All p 2ufarmatiou a�lll E iz webs.1"to is, r ovicled"as-is"ivithout -O f'Ruy ludmil,,either expres. or implied. p Gr.,kcle, Cbmmum"6e's supl�Aem,eut.,kl Terms,k:u,,d Cond illons 0418"18 Page,I` SERIAL 180233-RFP EXHI BIB`E ORA. E IIIIIIItATEIG R Alf ED SOF TW,ARE OPTIONS,LICENSE DEFINITIONS,, R U L IES,AND 'T RICS si e p r ,id,,ed,kbove,,,, All Or,mle resexi-ez,the,right t�o, eriodi,callk"C1,01,11gethee informr .,mia,a, re7,emted-on the inreb.......t p p informationuuus inrebsl.uuute is, rovided ivithoutIdUA,,either emp� or lippli,ed., p Ar,,kcle Harudirare,US, C'a,mm u,Lill ties Supplemm,ent-,k]Ter in s ind ClIond Ition,r,;0418"18 Page SERIAL 180233-RFP EX III E� T EIRIM S F OR,OR AC1i SOL AR.111S, racy e.,,c o ml u&I co rpo ri c la,nit ra clits Oracle relsem-ie�i,the right to eiriodi,cally chan"Ahe,in:fimimatil,presein ted o u t h e ii,eib-si te Pro v ill d a b ove. A 11 ,P Informatiou o a t", "relb,7111,11111te is, o rovi"as-iis," 'Of any lud,nid,eirthe xpre r ess, �� m plied ,P Ora c le Hardiwaare,US,C,o,,:"m,m umi tie's,st upp I exm,eu ta I Ter ms,and C o ud itions,v-041,81S, page I's SERIAL 180233-RFP EXHIBIT F ORACLE LINUX AND ORACLE VM SERVICES SUPPLMENTAL PUBLIC SECTOR TERMS AND CONDITIONS v190712. EIIIHIIIIIIIT F IIUPISL,EM'lEIlJIIT L,PLIELII ; ECTOR,TERIM F AVID CONDITIONS F ORACLE,','LII III_Ii, VIIID ORACLE',' I "EIIF°' II ;IE F These,,Stipoplemental Pt.iblic Sector T� rrns,aim, +Ir n irf Illloni f T� rr s anidl ,orni dllrtro,r ,"') Linux n d Oracle VM Sliervicesth,at yoti order fr io rmm�the „on r •f crr th rou h o,rders,issued pur tian,t ba time OIL NIIIIIIA contract to which these,,Ternis andCondilitionis are attachI d and i or ow at (the Contract"),. These Terms Isn, 111 C onm irf�IIII onb 1 �: I: I III� � � � '. ���IV:i��� m m i� m � �� i.,. P I �u P.., "�: , I'a 111 is pr nc cover any �rm�Ifluu r�Illim�l� ���rir m�� ini thm o .� nits ��f crur Ian cor�di r it t,ii llll taiiirstiant to thilli .crm�l ract,amd "i .Po r �,,i P' m `�: 'ro i � � ".'u 9.',.� '. ,���iu.l •„�., , ���of m � `'m'i i�di p���.,. r `Po '., „ ...�.� r.. , �+" `�: � of nr.. shall gar r n,� o m r Itis o f L wr� dlll Lin bill ) racll M w e r��. f�ferir n f ,�o r+ .er + fr i ml� I� t��fthio r mz •IIII wr� dlll r se ll �r rr distri btitor '11CourlA.ract r„ml 1. DEFINITIONS III. ovelred F graNniYs m is definedtf e e ifi set fsoftware,, rcidd ct.s 11isted cin the domaitme,rit cited Or o-,, LllimliaInd l ., m,", �� •.NIA, w. . W ��,��� �� � Il �lll�� � IIF.IIiII�.�.��� ��.� LJII� �� hNt�.�^.�,m � .. r�� lll_.r^ r ����m��wfl.�� IILauLr�� ��o_rmt�,r�rn.� Illmlllrl��..m��p alir°m.i��ar-�im'i�����`��r°m �� �°. i�`���for which Y ou IIIh, ordereq.J mr cle LII n,u,,Y Ir III V lu n ll a iln, any Inellate l pwr llmr nlrrm,clocumenl-nt ti,am and, atchn and ImJ ftxes aD"m�quire thnllr lug1 clhn OracleLlllmm lmr Item°r D"n VM Seri ntf Ilr,nm s) III. c4e Linux e,lr°ills ,rill) ig j'' „gym Ilrm� r, l,l emr-wilcme Offiering,fs,)"i" nIIIII t Q III m �Ilr lli IIL ruxf clle " SieIrviice 0 fferi:ng(s)")re e r to GracJje,L:iiirn tr, :rn Il,Dmrar"c e VM suppoaimt er ioD axnd(D�ra ll IlL Lin,u,'xJ0 raicle,VIVI-iirellatedB r io , (D ftr:n s( )as,definedIurm pier the, c,e Liii rnlu iim it ncly VM suppavrt o iiic;'iie , III.. "Oi-ace Uniuxfoiraclle VM Ter Its is i-e',fiHeel as, the ratiiielrn for 'i hm 'You 1have a"" uir theapplicabile, Oram;le 1- rr on oll,l[t li Illrmt r tm b Ilnllr" mt With rr-mLJNJt l le cores or Is 0" un b s a si.nglle,P hnysiczil CIPU When derte rmining the total numbe vlf Physical IFS s in, a ysip mr- III. "I'Program Do en tali nlli ®tip rs tllm the program was iir rrn m-nlmJ a] niim r III aam iiir�,s III at orn iimman a l s•,Fw`iir gram Docu rr e nt ntim rn may `hm thne iir r ."You real° es,:s ih,,e �l�n.i�mrn`�mm-nt�till iim� iim�Illiin m-n� t III�I i"m° r�m�lx�..m�p urru" '���mrr rt�ti Ilm-m. III.6 'I oII , �" „, 'S')� is Ilm e�� temnlmn-n t" 111 `i nlmJ ;I II l°cIlr r llm t apply r D" Ill Lillrr ,m' Ir n lle �b' mr 'e n� ®r,rn _ c iii edc film �ri(Dr clll�met tlmo °� e4aJiFed rwic.� III I Iln,m-n i,�Iwm.illr�Iwr Ilr Ilr��,llluclir� bout,Ilrullo Ill,llmmite a .L t s" tclll e� f["xes, ��� mM III m �III m m secttrity crf, rtmnl-n,, irIII]Itmllriin. rm,ce, (for (Dracle V. .m Su- IIpavrt yrr(u' inllln.i 1p �.�nl-naellr� N Ir D r, u II.T atl mlere" elrmn-n �,te nllrm III€ tn IlLllrm rll rll , rm .m r l�mnll I" ellellr III rrrrn Ilan in stalll llle • hel,re are lcluste,rerd, each the cl a teiir shall be efi,ne a, System- V,;;CIFo uiiri ses-Of L"'.atin tl 6 f tl e Oracle VM Serwi I e r iim s,IN---',cumpiLiwteis,vvh,ellre,thee,0,racle" ", II an,as er IIprogria,m a r"[nsta,",11led,are Allot racy me ) x �i i. :,, II € ®^m ly' u r w" `�� V • �ir•nm" Dl'; t �, +' € Ir ±Ir "`n N:;,. III. III "ourss: refers t�m�trine Ill m'n m,mJ ell c r_rtl the t II �,s Irma IIr :II Lli'nu ,�1�r�ol� , per lices hr rim �nl-nt o•t�r L, I,er YoiLw Contract and the r eiir accompanykn,g thme Terms niim iim iictivv ns•, . ,_ . LE ILil,II,'LIW ,� V , LE, II II IEIII " III IE ° °IEI,IIlIII, ° .111 T he 0 ral4 IlLniin,u:x'Cnnlle Si-e'iirw-ne(D ftr,n (')are prcrviide t thne sullllrt Illee I aandr tFmoe iirlle L Ilirm u /n��mrc, e rrn 'f net ii[ „w"bi,,jorder., 2.2 m Ilan Ilr lerc m-n Ill�mr D"ollle IL llrr � lle �E III I mfl erc rnE° Y Il t III tl-ne 6061.10Wlr m imllla III Ill,it r Ill s: • Gr Nw llle Llmrn six IIP ®m imeEr IIL rnJited, ramcle Llmrn u IIE Lllillrmmm,it 1 and It miir 11 VM P=retrrrniiielr Limited aiire-,,,available avnly fbar w l I der stem, r� hnc aa h • 1, :r Ile 1-Jinux FS e ni ii .,'r,0,rac4e Lmrn n:J Basic,( r r'te Linu-x Netwevrk,and l,Dr l Frerrnin :r a re a a illabl e Il cvr S y tem with niim nl-nlm im e`er cif Physical OPUs,pe�,r Siy,s eiimlmml,. SERIAL 180233-RFP E XH]B[TF 2.3 IUIpoir:n ce, of 'IV" iur'ordde r, 'Yo Ilh,a ,the Illirmmrrcte rrugIht t rrrrcve ih,,e appl'icaable 0,rad"lle LintlixfOracle VM Serwioe,, Offeri.,nig(s),sole,ly for)(oiLix bus-iiine,ss,operations andL siLiibject'l to the,to is oftfiess,T r,ms,aand Cor',nditions. 2.4 For pu,rposes,of"w"ourckrder,�, JIMIX, Ilerve'!•"You,May� ,a)0 ra cJe LJ�n'Lj x-S erVice,0 ffs�ri ng(s)co n�,s st of th e(D,,,racule L" h ave order"dL for the Oracle, u:,x pgrograams-and(b)Oracle,VM Serwi(Dffs�rtngfs)ccir.,,nsi'St of the(D ra-cle VM suppoart ss�,rwwi levell'You,irnay haveckrdered fibur th,e(Drajaile VM progr-amrs., lf,evrderad,the Oracle "J", Siiarviice Cfferi:ng(s)(lii'n ckldling, in it ia]yearaand aIIII aar IIIrovii un,de,,r the,Orraocle u:,x a,,,.,,nd(-Draorailka V support podkicies lin effect at thet,,ime,the ,,raz-,le LJ!n1'ux10,,,,,rac]e VM S,ervtv--,,, (,.ffertng(s) providLed. Th Ir ll IlLillnux aInd 0,,racle V", s,,L,,,,j 1pp,o M Ilpd,15dies, wh,ich are in,co,rpoarated [n, these,Terms aand Cor.,,nditions, are suolect",to ah anga,at Orad[e's,discretion; hiowp-,ver, Oracle willl inot rnateri 4[y reduce the, 4vel of Oracle V", Service, Er llrmprow"idLed diLiiri:ng th IIpe,HicmLl for Whioch fees, fw the Graolk-", 1-Jinux/Gracle"VNI Service,(Dffer-fingfs) have bee en, paid., (,Drzac10-,,, V` Siervice Offertn,g(s)ari--,av all abvle far ce,ftairi Sii- ma be,subject to add -il restHictiavn�,s as set"farth[n, the Oracle,,Liniux a��n,d(,Dracl1e,VM su- ,,,port,podkicie.:s., `(avu yste,,rrrs, and L Miii P 51711131LIld review th Irll IILIrIux iii (D racle 'VM s u p,,po rill, pcirllicI4sIlrmo t emer-fing linto khle for the GraC14--", 1-Jinux/0,rajide VM the,ciurre,,�nt vers-iiiian,ofthe Lir-,wx aand(D-iradike VM s,L,,jp'porttl polices at ht%P:-,..uYwvvw,cii rai,-;l e.6cio inn,,kii s i's u [se-�1I7UX-SU PpOirt-piciticies-0 ff5,,9 I 72-pAdf. 2.5 7 e Oracle VM Serw�,,op-,,,Offe,,r,ing(s)aare effective,i the effect-ve,,date of'Yci�',Lir order iunle,ss,otherwiJiss,s-taked i n'Yo iurcir:roer. 2.6 The-,,Oracle,1-Jinlux/0rade V M (-'Iffertn'g(s)gruvii Iunr der three'Terms,and Condlrtiiian,s are Jin,suppoart of llice,�nses'Y'aitu a,&0q,Ldre-,,d sieip,aratielly., All patches,,,IIbug ff.xes,aIln,doth,er�code,r�ce,ive,,d aas III rt of th,e Ora cll IlLlllrmu,JIlrllle,VM Sii,erw,ice Offertn,g(s) u n de r th,ese,7e,Irm, s a Iln,d C o Iln,ditiji,s sh a I I be,p Iro vidc ed un de r the,berm s,of th e a p,,,,,,p,Ilro llp ri,a t ' Iicellrm se a g�r em e,lln,t th a t,'Yo u,3,&m,,eipted u-on down,load[n,g a��n,dfor linstall'ing tKe, Oracle, L[n u.,x aIln,dfor V M Fr Wgrarn(s)- The 'V",,,,M,, Service, P Offeh.ng(s)Ilma l,,sa indlllude t�he,iright to luse,I II, Illy all l 111 softwa;r or tocorlls du fin,g VM Te,,,rm for w0h,ic1h fe're s fuir,,r Il7a c[e,Li lln,uxiOra clle VM Sie,r1w,[e,e Offe-,IH!ng(s)Ilh,a,,-v+--,,,lbee,,,In, Ilpaid. The,15cense terms ffbar a nvy s,,Lidh, software,,or taols,,,as Yve 11 ai&s,any llirrr tat�ions assocJaterd with th,em,wl[l lbe refe,,,re,,,In,ced. iln, 117 III gra',m Docu,rnentaiijoan,• 3-1 Pru#i)(cu are,a,ourrent,sutysclriber to ti-te Orawle ViM, ie,rwi lir I6ng(s),IlIf a tKilrd,party Ilrlrmakes a cilaiim agaa[rast "i"ou Programs,fumihed lby��0,,racle,aand L[Sedd tjy"Yoiu for'Y"our brusineiss operaticiiris,infn.nges Is, pricor',perty riglhtss,Oraia.1,14,at",its,sole cost aandexpensa,wifH,defend`wl'ou againv",the dairn and lindeminify Y'ou froijm the da'amage's,Iliab"Jilibe's,'costs, a ML expert ses,awa rided lb the cou M,,to th,el,thi,HL F Il i n-,i iln,g, i lln,friingem en or the satle m en t",agreed to by 0 r amailkFe', If'Y"OU do th,e, fial I ow, ,,,1 ng: a., [n,writ,iing,Ilrotl later th,an, 30,days,afte�r"i"ou ire',cerve',,notike,,,cif t e cii[airn l'ir y ed b,or sooner� equ f r (1-01ill�,V+--,,''(,,,.Ira,,,cle,rrmrlwll imnrol of th-,e,,r.Jefens,e and,any sett"k-,,rren rl °,Ill"anl s Ilnd fall" Ili Iracle,the authorit L I,Y,an,I aassi sta 7,1e'ed 5 tell d a-gairi st or.settle t 'clairn. 3 e �sr i ri , o tx,.2 eI[i ot isdeteniinedatany-CendPgrams may�ha,-vesatedathii, *s r-lull., cuaIII prcw,,,perty riglhts, O,rac[e madWi rrcttie ii -L Pregraims to be, naan-inf�mrngirig (while, sulbstan1j,&JE[y preise,rnkng their lutflityor fui7vc1jcir,,n,a,'llllc"t,y),ci obta,"in a Ilicen,Be,"to allow foi Cointiry ied Iuse,or if tlTese afternak4e.:s ane,riiiat coimrner6'aafly rea scor',na,We,thein,(,Drac e may, uporn 313,da'ys rrn,oitice lo`(ou,temniinale'Yviur right tcoi rer.;e'rive,i�n,demn."fatijilan ffw"(01ur"furdi,err L[Se,,Cf, t7e,Corivered Progra ms andL lr�&U' any untised,p�,re,p4i nwice firs"i" I1 Il ve p4id fcxr thief Coveared Programs, 3,2 Notwithstan,di�n,g th,e above, Oracle, not IL efend vi indemn�fy 'Yoiu in,con.,nection wAih, clairr�,s, dL,a,,maages,,, Ram"biliti e,.,,s,,costs,or out of ,oir causied bvy",or rellawed, to:(a)'Your id[sti�iiblAlOn,Cif ttleCcfvered P, ramis;(b)'Yo ur aftearako n of thhe Cove,,r ed, F�ograamis;(,c)'Yo ur us.,e,o f a ve rs ici of e Cover, IIIrogra,,,ms hlrri 111 II been stitperseded,if the cou][d III °®IIbeen a-V0i,dSL1 b,,y L[S-ing tl7e-aurTent versiiiiian of t �irvemd Frogra-mis; (d)Y'OUr L[Se,cli t 'very IlPrograams oiLAsiide tfie scope of Use" ide n tified['n tl7e lu sie�r�doenumnen'tation or�the Oracle Liri ux an,d(Drawle VM su�p,,poirt pol,•ici e,.,,s;(e))(ciur"lu se,c if C cove md Pni��r am s,w,,,h en "i"ou were,not a s,uL�,,S1afitje,,,r to the,,, e V Serv'J6,P-,, (f), any knfiiarmati,'an,cies n, kn,stwucti,'an, soiftwa rrre,dawa,or m atef is rrn,oil,fu mt[sih ed b,- I P, ra-mis w,ith,' an,y p rod i or se,,Mces, incolt (g) a,,,n,y Corivemc provide-da 1by Orraacfe; 1"'h)'Y,'C�'tjr cla,"im,lawsuit,oraction aga,"Jinst a thiircl party., Tftisi,seofii,un,,,,,,P,,,rOAdfes,Your exclust rrre e f°rorn Griacile,for c,14ims or+damaiges, CDStS OT e,.xpe,;rise s,,., FEES AJYDTAXES;1 ORACLE U[NUXIORACLE VM ELATED SERVICE OFFERING(S), Offeri:ng(s),tKe fees-due w,`,J!l1 be caloulated lbased 11:jpo,,,,,,,n the,numr,"ber of Siy ors te,rr(sto be,suppar-tedth amp,ara,in Ili Ilr aascoftb,' ie date of" For the,se,00n,d aIln,d all suLsa,,qua,In,t Liln iu:xtOcracla,VM,Te�rms,th,e fees due-,will ba',calciLiillated lbasad cir.,,n the tota,11 inium1'ter cif Syst;erris sugpor.,,rted that are,i�n exisbe,�n,ce,as of the first day of the a."'pPlicab"'le(-Dra''cl1e,Linlux,10,racle V", Term,* for the,se�Dorid,term(willl,',be b,ased,'up Oan,the tota"I numrloer of Systenis,supUportad th at ;re iin exi'stemeecx'n the, f!rstda Y°of th,e seco nd te,�rm)- SERIAL 180233-RFP E XHlBlITF 4.2 In adddlian,to t�hop-,,,fEqp-,,,s,for t�he,Oracle LlJIn,Llj.V0,,,r',l,,l0,,Ie V,,M, Sllle,,�rviice(,'.iffering(s)sppac�lf�e-,,d `(c�',u a,,g,,,r,eqp-,,-tci IIpay add"'iturnal feqes ffbar the lerve,11 of Oracle LlJiniuxt Oracle V, Sia-,,riice Offe�iing(s),cird e-,,,red b,ased on the imaxiiJimum niLiimber"cof Siup,,,porle,,d Sysl,ea ms,t'ha t ,exist s im ullta��n,ecLA s I y a t'l a��n, fi me,,d,Lj�,J ng th,' e a licable,(.virac,"lle,LIJI n Llj x,10,r ac]e VM Te rrn a nod i n accccir,,rda��n,ce,w`t' th e 0��ra cle,Lin u X.a n'd 0,raoc,le VM siLjp,;p,,om,l pollicie,s,ffbar tKe lev4ll of s,,uppoart",)(ciitj aare, lin t'he',ernt t'h at",`wlbiu decide tell in,creaas,+---,,the,niLijmb,e�r'of Sitippoarted, Sys,lems, 'Yoiu iagpree,th,.,,3,t Yci�ij w"ll prcrmptl l,ace an, order fcrr 0,rac,"lle Linu:xl('Draelle VM Sii,einiice Offering(s)for t , in,crea,sr,,P-,,d im,,jmbercof the',,se and pay"ti-te addlti n irequlilred,fe,,es,. 4.3 'You urmray order II.im to ruimbe,,r of(.virad"lle Offe,,u�,Jng(s)underthe,.:s-e Temns and,Cornd"'itions, a,s,klsterd in th,e Oracle,LIJbilix,an,d,(,'Dra,,c`lI,e VM F,cir',rthese,(.Firac,11le Lin,ux!Oracle V M-re',,lated. t�he, feres dc iue fborr tip in,it�ial(.virad"lle LIJbilix.10,racle VIM Term an,d axIll subsequent 0rad"lle ILrr"Llixt0racle,VM Te,,r,ms wt[l be on,Ora,cle,'S, tfien u:x an,d Oracle,'V, Sii,eriice g por'lli'dies- 4.4 `(cwLtr order h,al]l lbe andc the,sums pa I�,d nian,reftindable, in t'hese,'Terms and Con"Idtions., 4.5 V,,m, GS,eriice Offe,,i�,Jngups) are kryvicir"iced lire arrears of the Oracle LIJInlixt0racle VM Serwic;e (,.iffering rforrna,,,n,ce;,spedfical,[y, V, Si Offe�,Jng(s) fEqp-,,,s,are,,ilnvwcriicedc qu,,arl[y in, aarrez:rs- TIh,e pe 610d of rfo rrna,,,nc,e fo r a I 10 ita cle,LIJI n,LI.V 0rac,I e VIM Se rwices 0 ffe ri��n,gf s)is efferclive,,u,;po n t'h e effecli we dc ate of"i"ou r o rde r., 5. "WARRA,",NUTIES,IID�l'SCILAlIIfMIIER,"S,,A,N.D EXCL,I ISIVE REM EDIES 5,."'1 Oracle warrants,that t I(.viradi'le LIJbilix.10,racle,VM Servicp-,,,Offering(s)w"ll bop-,,,providded in, a imann,er�consistent", w,1,h in,d,ustry's-tandards., "w"ou musl',��n,ol'ify(Dradje,of"any Ora,cJjp-,,Lin,uxfOcracle,VM Serviop-,(,Dffe;rin,g(s)warranty defirciiericikp-,,s within Kdays,from th,e defective VM Serviop-,,,Offe,,u�,Jng(s)., 5.2 TO T H IIE E XTE N T P'll ER M ITTE D,B Y LAW',,TH[S WARRANTY I S E X C LU S]VIE AN D TH ER E-AR E N 0 0 TH ER E XP111, E S,S 0 R, I U [KPL,lE]3 WAR,"'i, ANT"IES GR CON D11TICNS, I INCL� U[N:G 'WA,JRRA,`,,N,'TlIES OR,CONDITIOUS OF" MEMIR C'H,A,�,"',,,N"T'A,Bi,,,"I LIT'Y,,A,ND FIIIITII IIESSF, A PARTICULAR PURPOSE- 5,.3 QR.ACL,E DwOES NOT" G—UARANTEE THAT THE COVIERED IRR.013IR AMS VY'IL,L, PER FO(,-RM ERR,O,R,-F'REE OR, UIIN,�IlIINTE�'RR,�U,PT"E,IIDI,ORIR THAT ORAC LE"WILL CGvRRECT',A,L,L,P", "OGRE II FOR,.AKY UREA.CM OF"TH E ABOVE 13 H"WA,RR,A,�,,,N"T'��IES,,'YGv',U�R,EXC LUSPif E REKEDYIP AND,ORAC LE'S ENTIRE LIABIlLITYp SHIALL� ,R,FO��R,",,,,.M,,A,N,c���E OF UF G;',RACLE, CA,",141NOT' SUSSTANTIAIUY'THE 13EFICIIENT' G,,RACLE, LlINIJX/0RACL,E VM SERVICE, OFFER,I[K,G,l C0R,R ECT A B IIR E H 11 N A C 0M M IIE RCIAL LY IIR EAS III ABLE, iMANNERp YOU MAY END THE IIR ELEVANT GRACLE, L,,IIIIN�U,"')U'OR,A,.i RV'ICE 017FERING AND ORACLE'WlLL iREF III DTO CQNTRTGvR,'THE" FEES CONTRAiCTOR, P"A"ID T'O OR I IL E F 0 R,TH E DIE F III I VE N T LlI N U)UOGRAC E VM S ERV1C, E 0 F F ER 1l N G A,",14, D C�ONTIRAC TORZ,'WlL,L 11 IN T", W R,,N ,REFUND T0,'YGvJJ THE FEESYGU PAID THE CON, "TIRACTOR F 0 RTH IIE�13 EF!I 1I ENT'ORA C L E L 1I N U X/O RAC L E V M S ERW C E OFFER,ING.. fi. TIER,M]MATION " 151".I'll Ilf tine cont""FaCtorcorr"`(c�',u bvr ac�h,es a ima,leri,al termof or'Ybur�Corntrac t,(ir volucling T,erms,and Can,d'Jiturns)anod i W lelca , bfai'lsto c ,rmtbh `tn, ty0)daofwln c� ionoterpa , h en th,e brp-,,,achilng itn ddefaUlt and I Corr-bvreaclh,in, IIparty ima y terrniuriate the Dialer If Contraclor heir minatp-,,,s,t r,,rde,r as, lire th,e IIErx.c,ed in, u ucee,"ll'ou pa y w"lh,i un, t'h J!rillyY(3,w Ill I am ciwu nts,wfi Jich lh ave a ccru ed,pribrr�"to such te m, i iin,atian,,a s wp-,,,l]l a s a I I su ms re m a i iin,i ng iL,,,,j n id, 1p ffbar tfie Oracle,Linw,:'XJOracle,Vlm,sell rviice Offering(s) re'reeived lande,,r sudih order, pliLAs aa;pplicab(le taxes (if any) and ex"pensels, Exca-,,pt fcr un,arnpayment",of fees,the,an,cirn-br ac�h,in,g parly max e, y agree in, discre,,6on to e',xtend the,lKirty(30)oday pe�icd for s,epi llcin g as th,e breac 'iin IIEarty corntin,ue,,s reasernable,efforts,to cur th,e breach. "ilcu aagre',e tbat Jif"`ilbiu a;r Jin defaullt undr Vbur Contract"(Inva,"lluding base Term anod 'You may rilliall"L"'Ass,th it 111 IlLinux,10, ratulle Seriice Offe,,��,Jng(s)t'Kat",are subject" to the'Cont""ract G.2 P', rVi[sions th,at siurwive,,,te,,,rminawticrn lincliude t"llhos-e re-,,,l.atjng to 11[rn"itation of liabviility`�, infirfinge,171eln,"t lindemnity, pa ymp-,,,n,t,a nod ot 11 b,y tKeiiir n,atur are-,,, ded to sunAve., 7 II II IILLIIS C 1-0,SOLI E 7".1 By vii rlue,,of`(c�u��r o rde r�a nod��t he s e T rm, s a��n,d Cornd"'itun s, th e Corn tr amtcrr�a��n,d`ilbiu m awy lh ave amces,:s,to info rma t�i o n tfta at i s ,ccornfidential tocine anunh,er or ilbiu agree-,,,tooiisclose only linformatbion, tha,,t is required for t'he urformaancecf s undLer'Ybur'order., Confide,,nAml[riformation sh,al]l bop-,,,llimulted to'Ybur ntract(including,thes,+---,,,Tour ms andCor,ndition)wft'h th, d all itnformation c10-,,arly kdentifi onfiden ial at",tfie time of o"'isdosure. 7.2 Ccornfidenti.al Inforrmation sh,all]l nial,i n 'III a uinforrmaturn that: (a)lis or beccirmes a,part of the IIpublic diarnain thwougIh, iinr i iacl,cor,,r 'Cor"miss,iian, of tfiectlliher party.,(b)was in,the,othe'rparly"s lawfull possessiiian, prior to t�he,d1scIliosure,,andc had not beren obtained,lby tfie other��party 411h,er�dc i'reidy or in,d"'irectly from the,dd[,,Scicsing party c)is I,a YvfL,,,,j I ly d i scliosed,tell tth,e oth e r Fain y a thi,rd paly w,t'h ci�ut,l restrictian gun the dc (d)is in,da,,,p,enden tly-developed,by the-cith,e party. SERIAL 180233-RFP E XH]B[TF ,cable,law, )(citi, and Qracle,agre.e not",11,10 discilialse the wher's Ccryfide.,�ntaJ llnforrnatio�n, tcp ai;ny 73 Su.bject"r10 aa;pqp[u�i tih um a rty whe,ur��th a n tiih o se,sel",fo r1b I lln,i��t he fail I owi�n g se n ten ce fvr�a d of t 11�ree',,yea rs from(tih e date o,f the d"i sd o s I n,g IIp aarty's "i"ou, th,' ie Con tira,clor. an,d imay d"isclose, Confidential sdosu,r of tfte',, Ccivnfidential tolltfie recei'ving party. I.,nformation ci�n,ly tio th,los,e,em�ployee,s,or agents or Whci aare 1`eqILM�ired to;piratect it",a-gairist,Lim.aLiftllihon d dlisdosu,r mn, vem , ,e � minazner nlo pev � teseT � do , g �� al re , eoyfddosi�ngth e te,urms,or p,.,,,ricing u nder-the Conlract or,urderss submi'ifted, a�nvy legal praaeeding arising frorn or i�n w,t'h th,e,Ccrytract ord'iscloisiun,g t�he, a,gcrvoP-,,,rnrne nta 1 e nt�ty as req,Uired by law, 11un th,e eve nt",Yoiu insDPRII'Ve, a va I k d req u eas,t fo r 0 rac I e's C on f idc ein 1i a I I n f o rma-dica n o'Ll r5 Ll 3,,n t",to a p 1p I I ca b 4aw,'ll"o iu wJ I I��p rawi de 0��ra ic!�[e,wilh,rea,s,o,,n a��b I e in ot ic e,of s 'h ]ity tio'cV,lop udl req,uest a��n,d give'.,Oracle a��n,qppartLini- -'rict"to or[i'mit,aariy sLix,,b discillosli.,irle-, 8 E,IIN'TiIINREA,,G,,,,""R'EEME',NT" 8,.''! "w"o u agre're t1hat the Contract(i ncl u&ng, these T ��rms aa.,,nd CcY,,,nditicY,,ns) aand thte[nfc�rmation*h[dh, Jus 1bywdtti-:i,un, refe,re,�ntce r renca-,,tiio i�M,'Fbarima,tilan [n a,U�R`,or referl poirllicy tog etlb e r wkh,IJ�i,e a po',o,i P,aa,��b I e o r d e r.a re,��th e, ,cciernp-lete agreem sm,t foar Gram,,I e I-J!nilDd0ir"ar,I e'V M Se�,,rwvi ce 0 ng(s)o rede r od by"i a nodc siu pe rseed e s all I p hiiar coir,cciin te m o0r,,raa n,�eO,iu s agre'rea meat s,or s,wrilten or oral,r gard[n, Iu hr Ill.viraicle Liun,uifOraic[e VM Si,eirwiice-,,,OffeHng(s)., 8 n,.2 A i:,s,exo,,,,r1 S,,s`,,[y agreed lief1hte-;4,-n,,,'T,erms and Ccir', ditions and Ybu,,rciiirder sh,alIII sitip,ersede theteirms,ian arm Ilpuraftase ourcder, r,Ci01,LJ re]Melm,t I n tern et oo ma'all ci a,,,.,n y oth e r sirn I la��r in o n-0, ��ra cle diiaciu rn oe�rft a id,ino ter,m, s I��n,cl iL,,,,A de d, I��n, a,,.,n y"s,Lich oiu rcl zise,o rider oiii ,cir,r other diocu,ment", hall a ply to the Orac�[e, V`1111111M, Service Offe�,Jng( r s)edered. lin the event of aariy P betwee,�n the r st of thie C;cir:ntract aarid these, T'e,r..ms arid ,Ccir:ndition, these Terrns a�nd Ccor',nditions shall tak cedeince- 9 LJ M 1"TAT1,0 111 0 F IILIABIIIILITY O P111 U��N[TIVE p OR C 0��N,S IE Q U E N T'IAL RACLE SHALL NOT BE LIABBILE F"GiR AMY [NDIRE CT'., I[NG[DENJ`AL,, SlPEGIALII DAM AGES,,OR ANY L0,S 11S 0, F��P R1,11OF"Iff"S., R.EVE N U E.,DATA.,0, IIR D ATA U 11S E ORAAC�LE" l S,MAXI'l M 1U LJ B 1 M AA 1I L!"T"Y F 0 IIR ANY DAM AGES ARLSING OUT"OF QR, RELATE1C T0'Y01',UJR,OKIR.ACLE, LI,NUXJOK',,R,..A,CLE VM SER VI E'OFFERI ORDER, 'c NG(S) "WHETHER, IN CONTRAC,"T Ov, ' T'ORT'. OR OTHER"W1, 11SE11, &HALL BE LIM11TE]D, TIT' THE T"OTAL, AMOUNT` OF FEES ACTLI� ILIIL IIFA,1D, T0 OviRACLE11111 AND III F SUCH DA,,,",,M,A,.,GE,S RESULT FROM DEFIC]IENT' ORACLE LINU,)UORACLE V,,M S ERIA C E 0 F FIE IIR 1NG(S,)p SUGH,LIABILITY&HALL BE LIM1111TE]D,TD,THM IEEES PAJ]D,'TO ORRACLE,IFI IIR TH E D E FlI III ENT' ORAC L E E IIM 'IEIIIRVII C IE 0 F F IE R]l K(31''S)G"]VING RME TO,THE LIA, IL,1"T"Y '111101i EXPORI 'T' Elxpo rill,11 aws a nod reg-u tinin scif the U-,,,,n Aedd State s ai nod aan y tour re,,Iev ari t,,llcica I expo rI 11aws and regulatcir:ns,may aIppfy to the Gra,cle, LibitV,Gracle VIVI Servii,ce,Cfferi.,ng(s).,"w"cu awgree,th,at sucilh expoart cccivnttrol 1I3,aws goviverin'Your i cli a ny 'VM ('.iffe6n,g,(s)dellhwerabd1e,s,pruvidedc under�these Teirms,and Condc lt'III an s,a��n,d You,agr ee,,lcol lounnoly w""Ith all Suc�h ex�ocii 1�aaws aan d reg-u llt I oin s,(I r�,c I Lidin g'derneqd e xpro rt", a un,id,'dere m ed re-�xp,,oart"reg ull ati,ii,s, 'Yo,u a,g,,reqP-,,,thal",iin,o,clata, pirogram aandlor rnaleri,als resultian,g from Oracle VIM,Serviop-,,,Offie,,uriiing(s) cir:r�dc I i rect p rodu cl,1,t1lih e reo,f wi I I I&e e xpoarled,,d"'i rtj y,cv"r I I d,i'ir ictly viola bicyn of��these[a ws,cir�will be lu s ed,fborr�a��n,-y gu,"j cis pi",rcir"h i' led,by th,esa-,,, aWS ��n,d Udiri g w,,tfi,' iiaii[im A a t o��n,,n u&llea in ��r n, bi choeamiiiical,cur Ill oloi ca,I pun,5 oiirckif"eca,fili or dervea Ill opiment cpf iirmiriiiissil1e,1�ev,,Nn,cHlllogy. 111 17,0 "CITE MAJ�E U IIR E 1i micil"to'Y`ou,rorder� •for Girade Li�n u,:x10 cle V, fbar fa I I u reur�cl e lay o,f perfoarmaan ce if caused,by:�aun act of war,hillosli"lity,cur sabowage-T,act''of Gv,d-1 pan, elecwkaal,[riteernell",0,,r 'nial orcanca-,,,11ation outage th,atl J�s niol,,ca,'Llsed,1by the-cibligatp-'AL paftyl;giover=snt Irestiirblions,(�nvv,,Iwdi�n,g the d e, 'alf any expiiart, Lmpoart or oter[Jbe,�nse);��ziithereve,unt oiLiitrviiide,the, of tSe db[igaatedd oarty- IV" u, or 0,rac I e wJ 11�lu se r so n a��b I e effnc�rts,tio mit"Jig,ate rth,,P-,.,eff P-'ret,of a f o rr.le.,m ale ur eve n t If such event-comiriLies for more,than,33 clays, `ilbiu,Caun trawictiar or ID rade imay canc,,el Ljnoerfbijrn-,ied VM Serwi uum-ml,,, uimrd affected v upcn wirittein niolice., 11"1h,is,,sect ciindiioe.:s,inot excuse th,el,obligal'i'1110"n to take ireason,able step,s,to follillow i1s,rloMrTnal ed[saa s,tm-r rec;orVP?1rY PiM,Cedures,cv"r to fiar l,.r,r ll IllLintlix,10,racle Vil Siearv'iice(Dfferi.,ng(s)ordered,o elliver qd- '11211, GO" "'N 11 NG LAW T'hese'Terrns andc CondLi6iian s aand Your°0, VM,Serwicp-,,,Offe,�Hing(s)cird,,er are,,gioverined by the,11aws of Arizon,a. 13, A& III GIwo MENUT' "i"o u iirria y not a s s I g n, r arod e r cur q"[vecirr va un,sfevlr 1he,lr�r�,�°II� n L].V,0,rajc I e VM S etwiice Offe,,uH!ng i(s)o r a iin, in le rest I m,thiarn taii aan ot' e r indl,rviiduail or entity. If)(vu grant a si-ecurity,[,nterest lin tfie Oracle Liurvuxfr,)racle VM Serwicp-,,(.ifferi.,ng(s),the se,,cjured pa rty 1has 7wo rigIh,�t to lusec�,r�traa.,,nsff-:,�;r�th,' ose,(,D�ira all e,IlL urux(0i,cle'M Sie.,unwvice Offen'ng(s). SERIAL 180233-RFP E XHIBITF "14 AAUDIT' Upton 45days,wn,,ItQn niatice, Or"acle may aud"i't"I"OlUr use of tifie V"', Seirwice Offering(s). )(cxu ®e to ,cooperate wit�h Gracle's auddill" aand pravide, re' sot aass,islaance an�d access to Any" siuch auddl s Ka II III not u-nre,as,cvnab.,,',iy interfere With)(critir norm,4,bus,ness ope,rations `(cxu sIhaalll lbe respansEh-le,for payfng any Unde.:rpaid fsp-,s relatp-,cl to ill e n i sins , ai ,r i " an , '') ",ue,of the Gradle Oing(s).,Covatormay aasg it H&ht toudtyo usecfthGrleLix ,-Tace 'VV serviice to Ocirachp- If the Ocxnvacaor aass-iiii,gns,it right to aUldll u'r use c4,,the Oracle VM: Servicp-,,, Offering(s)to Gra 'Ill s,then GracIles.,hall iin,ot IlbeirlesponsibOle for an- vosis inclUrred by eith,er�- ,yo L i urr Contra clo in c tin it r" oavpe rag wh, y the a:adit- '15 SEGMENTATION, The p,,,arch,ase of Gra'acle Linux[Gracle 'VM Siiip-,�rviice (,Dffering(s) or olheir serviice prcoigprams er products th rcir,,,ug,h the Contractor aire,a[[se� a:rale off,P-,,rs aan d separate fmomany )(ovu iL,,,jndL erstanod that"You�imay Ilpu,,,r h ass Oracle IILin,ux[(D ra-cls 'VM Siiip-,�rv�;ice Offe ring(s)cr ctherse,�rv�;ice Er,, iris��rns or produi-fts,iiiiiiiiinedepe',n dent'y of awny otfier cro.der"."i"cur obligation to pay under ny order is not contingent",on performan,ce, of any cither serviopi', ciffenin&S or delsvery of programs,cr.,,r�piroducfts )(cit',u a 'k m J aickn ,ledge,that You lhave swered in,�tcii the p-,,urd�,,hase,lli,rciiiugli, t�he Contaclor mntJhc,,,,ul,r,lllia-nce on, any finaancing or leas,Jing, rrangenient m"th Oracle or its affi[iate`. '11116" OTHE,,R' 1161-1 `(cvu lun,derstand that niio, foin,t vent,LAre,cvr agent cy rel ations1h,ip exiists III en)(evu and or, boe'usen Contra 'Y"llu,'Ccpl�m aire respoan,sEble fibar paying thsi,ziwne,rm lii,,oyess,J!nqc,,,'lu,,rdkng empg1lay,rnew",re,lated T 1p ta x e s aid J!n slu ra iin,ce. - ma,'Jining pmovisickns vii'll remain,612 if a lnyr teim c t l hese TiT r-m sa-,,nd,Cc xndi lj or iis fou� d to hmp-inval,id or unenfom-sab, �[e,,th e r i effec 'we airrd siucli lerms,'ha[[be,replaceed with satterm Ciansistent",vAth,the jpiL,,jrpcise,aand linlent of fliese Terms nee Conedilien 5- 1,6-3, it 111 IlLin,u,',Ydraracle,VM Service Offe,iHlng(s)am not,&P-'siigned her e',cifk,-zilly inte,n,&ed foar use in, s avr cplh,eir hazrardevus WOLI a,�g,Iree ffiat Jlt is Your respoan silly E[lty`10 ln�SUTLml,Sa`fS,IUSe of Ora-cle VM Serviocs Offering(s)lin ssucdh,app.!Hcaticn,s., 116-4, Oracle is a tN'rd party bop-,,n,efikciaa.;ry cif any order �lacpi,,d lunder th,espi',Terms an,d Cciin 6iticins,L'ut diiiaes niii3l",a-ss,,,amnp-,,any of Contraclor"s,obdigatiam,s ther-eundi--,ir.. 1,6-5, `(cvu lan,de,rstand that Oxracile`s b.,usinessIII'a:mners,in&uding,any th ill rd pan:y Rms reta,"ined by You,t,o pircm,""'i6p-,con'su"'Ifing, sserg w-ices,,are,in,de,pendent",of Orad[e and airee not,0,racle's agents. SERIAL 180233-RFP EXHIBIT F G OFFICE OF PROCUREMENT SERVICES CONTRACTOR TRAVEL AND PER DIEM POLICY 1.0 All contract-related travel plans and arrangements shall be prior-approved by the County Contract Administrator. 2.0 Lodging, per diem and incidental expenses incurred in performance of Maricopa County/Special District (County) contracts shall be reimbursed based on current U.S. General Services Administration (GSA) domestic per diem rates for Phoenix, Arizona. Contractors must access the following internet site to determine rates(no exceptions): (www.gsa.gov). 2.1 Additional incidental expenses (i.e., telephone, fax, internet and copying charges) shall not be reimbursed. They should be included in the contractor's hourly rate as an overhead charge. 2.2 The County will not(under no circumstances)reimburse for Contractor guest lodging,per diem or incidentals. 3.0 Commercial air travel shall be reimbursed as follows: 3.1 Coach airfare will be reimbursed by the County. Business class airfare may be allowed only when preapproved in writing by the County Contract Administrator as a result of the business need of the County when there is no lower fare available. 3.2 The lowest direct flight airfare rate from the Contractors assigned duty post (pre-defined at the time of contract signing) will be reimbursed. Under no circumstances will the County reimburse for airfares related to transportation to or from an alternate site. 3.3 The County will not (under no circumstances) reimburse for Contractor guest commercial air travel. 4.0 Rental vehicles may only be used if such use would result in an overall reduction in the total cost of the trip,not for the personal convenience of the traveler. Multiple vehicles for the same set of travelers for the same travel period will not be permitted without prior written approval by the County Contract Administrator. 4.1 Purchase of comprehensive and collision liability insurance shall be at the expense of the contractor. The County will not reimburse contractor if the contractor chooses to purchase this coverage. 4.2 Rental vehicles are restricted to sub-compact, compact or mid-size sedans unless a larger vehicle is necessary for cost efficiency due to the number of travelers. (NOTE: contractors shall obtain pre-approval in writing from the County Contract Administrator prior to rental of a larger vehicle.) 4.3 County will reimburse for parking expenses if free, public parking is not available within a reasonable distance of the place of County business. All opportunities must be exhausted prior to securing parking that incurs costs for the County. Opportunities to be reviewed are the DASH; shuttles,etc.that can transport the contractor to and from County buildings with minimal costs. 4.4 County will reimburse for the lowest rate, long-term uncovered(e.g. covered or enclosed parking will not be reimbursed) airport parking only if it is less expensive than shuttle service to and from the airport. 4.5 The County will not(under no circumstances)reimburse the Contractor for guest vehicle rental(s) or other any transportation costs. 5.0 Contractor is responsible for all costs not directly related to the travel except those that have been pre- approved by the County Contract Administrator. These costs include (but not limited to)the following: in- SERIAL 180233-RFP room movies,valet service, valet parking, laundry service, costs associated with storing luggage at a hotel, fuel costs associated with non-County activities, tips that exceed the per diem allowance, health club fees, and entertainment costs. Claims for unauthorized travel expenses will not be honored and are not reimbursable. 6.0 Travel and per diem expenses shall be capped at 15% of project price unless otherwise specified in individual contracts. 7.0 Contractor shall provide, (upon request) with their invoice(s), copies of receipts supporting travel and per diem expenses, and if applicable with a copy of the written consent issued by the Contract Administrator. No travel and per diem expenses shall be paid by County without copies of the written consent as described in this policy and copies of all receipts. SERIAL 180233-RFP DLT SOLUTIONS LLC,PO BOX 743359,ATLANTA GA 30374 PRICING SHEET:NIGP CODE 20655 Terms: NET 30 Vendor Number: VC0000005421 Certificates of Insurance Required Contract Period: To cover the period ending November 30,2023. / /,,/ / / /✓,. 1 �. � r ,r/ �,/1, f! j�iM"'r'"av wNnVm+nSID`A9'ktl/I 01 1� #4 ID tfsypw lmm /,tea. sN �If` r 0 nrfu%r mr �N r l F " f u ID /n �" hYM Ifr N V w n w w l f Yr ,Ua D m - II�GirNI�G��j�✓ri/I�� �"m Ma�r,ch26,' 2021 faF /, dv 1 , fy � I!1. j HroPa 1 / U rrc" ,,L. aa,/^ldfrlry a of r a a`'; P'.,�� arw.AN C r ;'�/�' Y n'�r.i�F Irrrma f / I' „I �,nryn Fi rl � 91 � ri y tfp / / I lip !�r N G H I G t lr i�.!a / / a 'Af a. includes a that shaH not[ile disiclos,edl d npart,---for any purpose other vall,,ja e this proposal,If,however, �contract is awarded o this offer or as a re!k Of"-,-or in connection .bn"Ossion ofthis data,the Government shall have thel rigilt tO CILIPHU-ite,use,or disciolse the data to the extent provided in the a �," r � �r��, r�� r�� , This r� r� ��� ���r� ��i��n� �°���� �rrrr����r� .,� ������ �� ��m�� �rrc�rr��� ��r �;,���� ��� ��� °��.. �° � � � � � �� �u r�rr� floMn legend: _� or �r�r ��� ���,�rr. ^�� restriction.�"�� a subject „�thisIr,.sri::.���r�are r,. ic °alir�e�, i��i all pages aia� ,.: with �� .�l w., diSCIOSUre of data on this p ,r is subject to the restriction on,fl-w title page of flii N"rr po aI or quotation. DLT Solutions,a", ch Datal Cor any 24,=Dulles Corer Perk.,Saute o; Her do 20 703.709.7172 1 ww .dl. ,c10 'TIN 54-1 _599882 ' 'I S#78-646Riqq,F"CAGE Code S 9 „ S I'T Schedule 7�o ,-35 -2 7D ........... .......... ..................... Marcll 26, �20 211 Monroe County, FIL 1,--Loo Simonton Street Rolo(11228 3 Key West, FL,33040 Attention.:Karen Pleasant Gonzalez, Sr Application Administrator Dear Karient DILI"siolutilons, a Tech Data Comparvy,and Oracle America, lnic,.havei partneried("T'learn DLT"),tio loffier�this pr�oposal for True Clioud Miethiod JCM) implernentation oin a fixed price,basils to Moniroe County, Florida ("Custioryier").D1...T Solutions,a Tech Data Company I is the Prime Contractor for this enigagernent.DLT interilds to subcontract,the proposed services�tol Oraclie Arrienca, Inc. if�yolu have technical questions,plea,se contiact Sheree Diller a"t 703-70891281 oir,�,,,,,, For contractual questions, please contact 703-7109�-7':L,72or,,L�,.,e,,,a,,�,, "I'll",�,�l.-��".��,���.����,!�,�?.". - .",_W1 Please niote that DLT wM bill�for aH travel as actuals and in accordance,with the Fede,ra�l'Triavel Regulation unliess other�wise,rniandated by-the,customer Purchase Order. FJI'R Policy and Per Dien"i Rates can be found at 0 21 :1_2 viis offer is valild ulltil 04/30/2021. Nease reference Quote'#41926354 upon SUbsequent award or Purchase Or�der. Please note that 0�ie pleriold of performance shall ble one y�ear form date of award unless otherwise reqIuir�ed by award. 'We IIo1ok forward to your anialysis�of our prolposai and to speaking with you further regarding your conSUffing needs. Sincerely, Shieree DiHer Sales Account Executive Consulting'servicies—Enterprise Applications 24:i..-1,,Dulles Clornier Pwk,Suite 800,Hernidori,VA,20371 rvlliain 8,o1o,.262,,4358 eFa)�,,' 703-709.8451C) MT11,0011/1 EM .......................... .............. ...... ................ c�O j rsl Fy, FLORI[M 1111'. S e e n e,,fK page. DLTSlokAions,,aTelch Data Cornpiany March26, 20121 Page 1 ............ ...................................... ........................................ ........................ .................... ------------------- ...... ........... ... 49164�37 1594775 Pri"ce Quotation 02/16/2021 014/30/2021 '1V Karen Pleasian't Gionzale1z, Tyler McCarthy Monroe COUnty'(FL,) DLT Solutions, LL,C 1100 SIMONTON STREET RM 2283 2411 Dulles Comer Park Key'Welst, FL 33040 Suite 800 Hemdon,VA 20171 (305)292-4441 (703)7'08-9630 (703")�708-9630! Ple as!a ntuu-Ka re n M on ro e Co u nty-F L G wit tylle r.�nicca r'l[iy@d1t.corn NOTE Please include thie follovAng in your purchase orider- "This is a 36-month ("initial term")purchase order for Oracle Glould Services("Order")pursuant to DLT quote number 491643T By Monroe County's,issuance of'this 316-month Order, Monroe Clounty is confiffning to DLT�that all funds for thie first'I 2-month period,Wthin the initial 361-nionth temi,, have bleen fully appropriateid,, are alvailable and no longer subject to any appropriations contin�ge�ncies. In the event that funds are not ,approphateld for a niew fiscal year Wthin the initial 361-tTionth temi,despite Monroe County"s golod faith efforls to seek the appropriate funids, Monroe County mayterminate this Order at the end of the finalfunded year upon no less than�thirty (30)days' notice to DL,T. NotWthstanding the foregoing,, Monrlole County agrees to pay for all services already plerfornield by Oracle phor�to DLT's receipt of'Wonroe County's�notice of'non-appropriations." NOTE Additional Fees for Any Increased Usage/Gapacity, As dieschbled in the,Oracle Govemment PaaS and laaS Cloud Services DiesicnOtilons,docume�nt avallablie at http-,//`www.oracle.com/co�il�tr,acts, if"you in a given mon�th exceed�the quantity of services splecified for any of�the Cloud Services fisted in DLT Quote 4916437 Wth"Govemment"In the Product name("Govemment PaaS and laaS CIOUd Services"),thenyou must pay�for such increased usage/capacity at the Unit Net Pnice specifield in your order. 1 9891-32356965 B90142 MSTATE-ORCL-USC 3240 $65-44503 $212,041.90 Oracle Fusion Public Sector Community Development Cloud Service-Hosteld Named User, Monthly Qtyl. Reflects 90 Hosted Narred U�sers x 36 nion�ths 2 19,891-74,28 B191 9�40 MSTATE-ORCL-L)SC 720 $28.7958 $20$732.98 Oracle Digital Assistant Metric". Plafform for SlaaS-1000 Sessions Qty. Reflects(20)x 36 months 3 9891-320174 B89432 MST,ATE-ORCL-USC 1 $0.00 $0.00 Oracle Clouid Infrastructure-Outbound Data Transfer-Govemment�-1 First 10 TB per month-Gigabyte Gutbiound Data'Transfer per Month 4 9891-7427 892035 MSTATE-ORCL-Usc 1 $0.00 $0.00 Orable Visual Builder Studio-Govemmient-Ealch �5 9891-3123157167 B90937 MSTA,T'E-ORCL-USC 316 $0.00 $0.00 Oracle Identity Foundation Cloud�Servic�e-Glavemment- Each 6 9891-7702 B91205 MSTATE-10RCL-USC 71201 $26.171801 $1 8�848.1�7 ORACLE INTELLIGENT ADVISOR CLOUD SERVICE- 1 000 INTERACTIONS Qty. Reflects(20)x 36 months Subtotal $26111623.05 .........------------------- .................... ................................. ....... ------- .............. ..................... ............... 4916437 1594775 Pr*ice Quotati' on 02/16/2021 04/30/20�21 NOTE Additional Fees for Any Increased Usage/Capacity As idescnbed in thie Oracle Govemment,PaaS and liaaS Cloluld Services DescriptiMs document available at ht,t,pll-//Vvym.oracile.com/`contra�cts, if YOU in a given mon'th exceed the quantity of�services specified for any of the,Clolu�d Services li�'sited in �DLT QLJote 4916437 Wth"Govemment"in the product name("Golvernment PaaS anid laaS Cloud Services"),then you must pay for such increased usagietcapacity at the Unit,Nie�t Pr�ice sipe�cified in your order. 9891-32356965 890142 MSTATE-ORCL-USC 1080 $67.40838 $7218101.05 OracJ,e Fusion Public Sector Community Development Clould Service-Hosted Named Usler�, Monthly Qty,, Reflects 90 Hosted Named Users,x 12 months: 2 9891-7428 B9 19*0 MSTATE-ORCL-USC 240 $29.6597 $7w 11833 Oracle Digital Assistant Metriic�, Pilafform�for SaaS-10100 Session�s Qty,, Reflect's(20)x,12 months 3 9891-320174 B89432 MST'ATE-ORCL-USC $01.00 $0.00 Oracle Cloud Infrastructure�-1 Outbound Data Transfer-Govemment-First I OTB per mionth-Gigabyte Outbound DataTransfer per Month 4 9891-7427 B,92035 MSTATE-ORCL-USC 11 $0.00 $0.00 Oraclie Visual Builder Studiol-Govemment-Each 5 9891-323,57167 B9�09317 MSTATE-10RCL-USC 36 �$01.00 $0.00 Oracle Identity Foundation Cloud Siervice-Govemment- Each 6 9,891-7702 B191205 MSTATE-ORCL-USC 240 $26.96335 $6P4,71.20 ORACLE INTELLIGENT ADVISOR CLOUD SERVICE- 1 0010 INTERACTIONS Qty,,,, Reflects,(20)x,12 months, Subtotal for Op�tion Year 11 $816,3190.58 140TE Additional Fees for Any Increased Usage/Capacity As described in�the Oracle Government PaaS and laaS Clioud Ser)Aices Descriptions document available at h'ttpl-//`vvww.orlacle.com"/c,ontract,s,if you in a given month exceed the quantity of services,specified for any of th�e Cloud Services listed in DLT Quote 4916437 W"th "Goveniment"in�the Produld,name("Govemment PaaS and liaaS Cloud Services"),,�then you must payf,Dr SLICh increased u sa gel/c,a p�a city at th�e Unit Net Rdce specified'in�your order. 1 9891-32356965 B901 42 MSTATE-ORCL-USC 11080 $69.430581 $74,,9185.013 Oracle Fusion Plublic Sector Community Development Clould Service-�Hosted Nanied User, Monthly Qt,y,. Reflects 90 Hosted Narned Users x 12 months 2 98911-7428 B91940 MSTATE-ORCL-USC 240 $30.54953 $711331.189 Oracle Digital Assistant Metric" Plafformfor SaaS-10100 Sessions Qty,. Reflects(20)x 12 months, 3 91891-1320174 B189,432 MSTATE-ORCL-USC 1 $0.00 $0.00 Oracle Cloud Infrastructure-OutbOund Data Transfer-Gilovernment-First 10 TB per month-Gigabyte Outbound DataTransfer per Month 4 9891-7427 B92035 MSTATE-ORCL-IUSC $�0.00 $10.,O�O Oracle Visual Builder Studio-Govemment-Each ..................................... 4,916437 15,94775 Pr'i'ce Quotation 02/16/2021 04/30/2021 5 9891-32357167 B90937 MST'ATE-ORCL-USC 36 $0.00 $0.00 Oracle Identity Foundation Cloud Service-Goviemment-Each 61 19,891-�7702 B91,205 MSTATE-GRCL-USC 240 $2737225 $61665.34 ORACLE INTELLIGENT ADVISOR CLOUD SERVICE- 1 000 INTERACTIONS i Reflects(20)x,12 m�onths Subtotal for Option Year 2 $8819�82.26 NOTE Adiditionial Fleesfor Any Increased Usagle/Capacity As,descdbed in the Oracle Govemment PaaS and laaS Cloud Services Diescriptioins document available at ht�tp',,//`www.orac,le.,co�rTi,/c,ontract,s, if y1lau in a given month exceed the quantity ofservices specifiedi for any of the Cloud Services listeldin Dur Quote 49164,37'with "Gavemment"in the product name("Government PaaS and laiaS Cloud Services"'),�then you must pay for such increased usage/capacity at'the Unit Net Pke�spiecified in your,order. 9891-32356�965 B90142 MSTATE-GRCL-USC 10,810 $72.20785 $77�11984.48 Oracle FuSiOn Public Sector Community Development Cloud Service-Hosted Nam�ed User, Monthly Qty. Reflects 90 Hosted Named Users x 12 months 2 9,891-7428 B91 940 MSTATE-ORCL-USC 24-0 $31�.7714 $7,62 5.14 Oracle Digital Assistant Metric-, Platform for S,aaS-1000 Sessions Qty. Reflects(20)x 12 months 3 9891-320174 B189432 MSTATE-ORCL-USC 1 $0.00 $0.00 Oracle Cloud Infrastrxicture-Outbound Data Transfer-Govemment-First 10 TB pier month-Gigabyte Outbound Data Transfer per Month ,4, 9�891-74,27 B920351 MSTNTE-ORCL-USC 1 �$0.00 Oracle Visu�al Builder Studiliol-GolvemmentrEach 5 98911-32357167 B90937 MSTATE-ORCL-IUSC 36 $0.00 $0.001 Oracle Identity Foundation Cloud Service�-Golvemment-Each 6 9891-7702 B91205 MSTATE-ORCL-USC 240 $281.818314 $6,931.915 ORACLE INTELLIGENT ADVISOR CLOUD SERVICE-1,000 IN'rEJRACTIONS Gty. Reflects (20)x 12 months Subtotal for Option Year 3 $9256411.67 NOTE Aididitionial Fees forAny Increased Usage/Capaicity ,As diescribed in the Oracle Government PaaS and laaS,Cloud Services Diescriptions docurnent,available at hl:ttp-11www.oi racle.c,o m/con tracts,if you in a given mointh exceed the quantity of services specifiedfor any of the Cloud Services�listed in DLT Quote 41916437 wth"Govemment"in the product name ("Govemment PaaS and laaS,Cloud Services"),then�you must pay for such increased usaige/capacity at the Unit Net Plric,e specified in�y�our order. 9891-32356965 B901142 MSTATE-10RCL-USC 1080 $75.096113 $81,103.82 Oracle Fusion Public Sectoir Community Devellopryient Clioud Slervice-�Hoisted Narned User, Monthly Qt,y,,, Reflects 190 Hosted Named Users x 12 mon'ths .............. 4916437 1594775 Price Quotation 02/16/2021 /ti, JI, 04/30/2021 2' 91891-71428 B91940 MSTATE-ORCL-USC 240 $33.0423 $71 9310.15 Oracle Digital Assistant Metric: Platform for SaaS 1-10010 Slesisions Q�ty., Reflects (20)x 12 months 3 98191-320,174 B891432 MSTATE-ORCL-USC 11 $0.00 $0.00 Oracle Cloud Infrastructure-Outbound Diatia Transfer"Giolvernment-First I OTB pier month Gigabyte Outbound Data'Triansfer per Month ,4 9891-7427 B92035 MSTATE-ORCL-USC 1 $0.00 $0.00 Oracle Visual Builder Studio-Government-Each 5 9891-32357167 B90937 MSTATE-ORCL-Uisc 36 $0.00 $0.00 Oracte Identity Foundation Cloud Service-Government-Each 6 9891-7702 B9 1205 MSTATE-ORCL-USC 240 $30.038,14 $711209.22 ORACLE INTELLIGENTADVISOR CLOUD SERVICE- 1,,O�DO INTERACTIONS QtY. Reflects('20)X 12 months ,Subtotal'for Option 'Year 4 $96,243.19 NOTE Additional Fees for Any,Increased Usage/Capacity As described in thie Oracle Govemment PaaS an�d WS Cloud Services Descriptions document available at tiftpl-,//`jwww.orac,le.com/cointracts, u in a given month exceed the quantit Hof services specified for any off he Cloud Services,listed in DLT Quote 4916437 Wth"Govemnient"in the product name("Govemment PaaS,and liaaS Cloud Services"),then you must pay for such increased usage/capacity at ffie Unit Net PHce specified in your order. 1 98,91-3,2356965 B90142 MS,TATE-ORCL,-USC 1080 $78.10 $8114,348.00 Oracle FLIsilon Public Sector Community Development Cloud Service-Hosted Nerned User, Monthly QtY. Reflelicts 90 Hosted Niarn, onths 2 9891-7428 B9194O MSTATE-ORCL-USC 240 $34.364 $824736 Oracle Digital Assistant Metric Platform for SaaS 1-1000 Sessions QtY. Reflects('20)x 12 imonths 31 98191-320174 B89432 MS,TAT'E-ORCL-USC 1 $0.00 $0.00 Oracle Cloud Infrastructure-Outbound DatiaTransfer 1-Govemment-1 First IOTB per month-Gigabyte OutbOUnd Datia Transfer per Month 4 9891-7427 B9211035 MSTATE-ORCL-USC $0.100 Oracle ViSUal Builder Studio-Govemment-Eiach 5 9891-32357167 B901937 VSTATE-ORCL-USC 36 $01.00 $10.00 Oracle Idientity,Foundation Cloud Service-Gavemment-Each 6 9891-7702 B91�205 M,STKrE-ORCL-USC 2401 $31.24 $711497.60, ORACLE INTELLIGENTADVISOR CLOUD SERVICE-1 000 INTERACTIONS Qty. Reflects(20)x 12 months, Subtotal for Option Year,51 $1100,1092.96 1 6437 Price Quotati*on 02/16/2021 NOT f U. ,Additional Fees,forAnly Increased Usage,/Capiac4 As described i cIe Golvernment,PaaS and 1aaS Cloud ServicesDescriptions document available http- .,coy , if you in a given month exceed the quiantity of services,specifiedfor any,of thie Cloud Slervices listed in DLT Quoite1 b vAth ov "in the product name("Govemment PaaS anWS Cu Services"), en you must pay for such inc capacity at thie Unit Net�Price specified in your order. TE Graicle Fusion Public Sector Community ICloud e lip r, Monthly HostedQty. Reflects 90 s ors x 12 months Gracle Digital Assistant Metric" Platform for Sessions Reflects 2 the 7 T �TE-ORCL-USC 1 $0.00 $0.00, Oracle Cloud Infrastwcture-Outbound Data iTransfer a First 10 TB per monthGigabyte Outbound Data Transfer per Month L-1 Oracles it i c 9 3 Oracle Identity Foundation Cloud Service�-G veI alma Each 61 7702 B91205 MSTATE-ORICL-USC 240 $32.4819631 $7797.51 INTELLIGENTORACLE ADVISOR CLOUD SERVICE- 1 01010 INTERACTIONS Reflectsmonths NOTE Additional Fees forAny Increased U s,iag e/Ga pa city As descdbed in the Oraicle Govemment Paa,S and laaS Cloud Siervices Descnptionsvail e at p�,� ` �c .cl o� � c , �i you given e quantity is sp c i �any � d Seres list �ins „.T 1 m 7 "" v " the product " d laaSi C'o Services"),,thlen yo y for such increasiedc c Unit INet Price specifield in your t 230.82 Oracle Fusion Public Sectior CommunityDevelopment ud Service Reflects 90 Hosted Named Users x,12 months Oracle Digital s atforryi for' aSiessions Ora ,rr c as it ��u n First m�B i igablyte Outbound Data'Transfer per Month 7 T L- Oraclei ° Il BUilder it G � h 1594775 02/16/2021 Price Quotation 4916437 , i T -USC 316 $0.00 $0.00 Oracle Identity Foundation Cloud Service-Govemment-Each °' T .7 ORACLE INTELLIGENT INTERACTIONS Reflectsx,12 months 11� ry� o�l I du �o '�IYIWrt ��IUI�»:,�mry N �Wt SOP�3 Contract Serial . 180,233-001 Contract, Expire& 11/30/2023 781-646-8199 Federal ID w 54-159,9882 FOB: Destination Terms'. Net 30 (On Approved Credit) µT accepts VISA/MC/AMEX hi i ; Fedex Gro:und/UPS THIS QUOTE IS SUBJECT 1*0 THE"TERMS AND CONDITIONS OF CONTRACT SERIAL, NUMBER" 180233. CUSTOMER IS DIRECTED"ro INCORPORATE (BY REFERENCE)THIS QUOTE �IN ANY RESULTING TASKJDELIVERY ORDlER OR AWARD. THE TERMS OFTHE AFOREMENTIONED CONTRACT ARETHE ONLY CONTROLLING TERMS AND ANYTERMS OR CONDITIONS CONTAINED IN AN ORDER, AWARD OR OTHER INSTRUMENT OF BUYER WHIGH ARE IN ADDITION TO OR INCONSISTENTWITH ANY OF-rHE TERMS OR CONDITIONS CONTAINED IN THOSE REFERENCED HEREIN, �SHALL N01*BE BINDING ON DLT OR ITS T -T. r DLT SOILItions,LLC ......E,A �,, Bank O Americ , w m 4 ��5 ABA#111000012 ,° 445,10163799 Customer ders SUbject W applicable sales tax. Documentation to be submifted to validate Invoice for � n: ., Authorized Services shall Ibe invoiced th a corresponding ii l for, period of pefformance identifying names, days, and hours orb receipts.b. Authorized reimbursablie expenses shall�be invoiceid Wth a detailed expense report, documented bly,copies of,supplarfing c. Authorized�Ed�u�catilon or Training shall be invoiced with a Report,identif�ing date and name of class completed, and where applicab ename of attendees. 'The Quot,e Number � lve inco,rpoir,ates Oraclie's Technical iicies Ilocated ,. .c l Ilicil i Issuance rs is quote is a icknoWedgementit acceptance of these tenns,and conditions. Please reference d incorporate OR y o�,r,ro,rr r�v�i�r arra,,.aripli�iifiirr�a��rur/%i�l��i/�JG/��iiii< CloudOracle Consulting,utilizing our True,) implernentation methodology,wiill provide functional, technical, 9ject management sour e to configure and it ti the f0flowin tasks and activities implernent the Oraclea tic Seclor Compliance and Regulation PSCR)i product.This is a bUdgetary estimate n final scope and associated�� s will be agreedto,between SIT and d Mon�roe County, FL during contra negotiatilons,i docurnienteld in DLT Quote 4926354,,. .i Thie Scope containeldi hi i s document is intended nr� o u y, FL("Customer" 2. PSCR Clouldill Ible diepiloyedfor�t he following functional areas.- a) Building 'eirmlttu u b) Contractor Registration Project Man a ment Oracle ill perforrint l l ng PIroject Managernentservices over an estimated a Conduct r ecKickoff tin bi) Creliate and mairitairi a Work n in icrosoft Project.,The Work Plan detiails the activities tio be performed, ur s milestones u« the criticaIl piath flor the project. c) Create u maintain th e IPIrqi1ect Charter,Governance Modell, DeHveraWe Acceptance Framework and Status Plan. . Additional r c ut Services include,: .i) Review Project Chailer,Governance, Model and Deliverable Acceptance Framework with the Customer's ProJect Manager,. Conduct montIflystiatus meeiting andprovide status repoirt that inicludethe following inflormat n (a) Project status; Current , sks and progress; Upcoming tees and activities i. a -the initial clioud delpiloyment phase fOCUSled on rapidly rinobilizingthe tearn, planning the effort,confirming governance forthe priograrn,and cionfirnflng projea scope and documenting key i nisi s in h Flolundiation Design. Activities include: a) Finalizethe Implementation plan Reiview Scope Conductr ct Familiarization Training Oracle will conliduct one(:L),,, up to eight(8)hour prioduct,training course(s)that OCCU Ibeginnirig ofthe impINementation of PISCR,toseta lish a biaseline uniderstaniding of core design concepts,usability arid tierffiinology."I'"here will ble up fifteen 15)participants per course. 2. Refine Phase-a highly collaborative phase folcusing on how to best adapt Industry Preferred Practices to,the u to er's envirionment.,Oria�cle seeks to understand customer currient business I processes anid advises the Custornerour hiow to assenriblie the Ootid Solution on i lu i do uft w ri data inpluts,an�d integrating to other s s s c ivi ii s InC U As-I As-Is Analysisr a one,(i),month timiefranie,Custiomer o rieview arid demonstrate existing processes and requirements to OracleConsu[tingteiarn including delivery of all application fo pus reports, u relevant�,� Winfacts to assist Oracle Con, u, l � uunderstandingo Customer b. Configlu ratilon—Over a three(31)MOnth tir"nef rarne,,Oracle Consulti ng W1 11 C011f igUre the,PSCR P�rodtja tio meet the needs of the Clustiolmer based loin belsi"t practices.This incluides a proof of concept check-in with the CUstomer where agreed to prolicesses,arie co fingurel ''irstl ianid d le monstrated to the Cus,tomelr foie°feelldback. It is expected thath currie r a °Ili a� il i ri�it e i�,� es wM be o sol i at r simplicity where applicable. Functional areas of folicus include: Co i uration O'f Lip tO t. cols Wnt types anild t ee3)clasies for coldel enforcement; Online application s mittal 0 Back office application submittal; Contractor Registration Renewals Fee,assessment,,invoicing and payment e ° l s ing both onHne and in black is IInspection schieliduling,iassignm�en�t,and completion including mobit inspection funictionality; and 41 Workflow and review processing. Reports-Business Intelligence P lisV r l I u usher)and Oracle'"rriansactional Blusiness l standard reportst EVem n men and all environmentsstandard that the County woluld I ike to use o,t " IE , a d PRO,D environment. Replort Developmentrainin -Oiracle will conduct one ` ,up to threle(3) y l port Devellopment and data rnodel training COUrise, using real examples and out of Orie�box to Iprepare the C s r is for devesoprnerrtd de 6lo nt of ireport outputs requireldWsystem use,.There '111 be up to 7) p&rticipants piercourse. Integrations,-Theiri-scopel intlegrations listield i ."Feels I l , 1, Integrations Cybersolurce r Inbolund/Olutbound APIe t o Playmilen't Processing .. . Property Appraiser- L l nid API Batch s s Pairs l ..._... �a,. ��.� m .. ,.m... .............___.m.. ��.. ...... 1 11-11 -,""I'll"........... Inbou ............ � .M �� ....... 1 IU role ,,,�. �e � 'd/O and I Rea i ...�_ m Additional activitiels include: -1�, Dieliver Integration Spelci icatiori�Document four the es Parcel rier Integration 2) Develop anidtent gun-scope,integrations Dielploy testeldand appiroved integrations to Production.� Diatia Conversions-Oracle IIll provide datia clonversion services forth .data 1dentifted in'Table2, and conidUCt the activities�isteid below: Analysis of LeigIacy data to providemappling direction to the cl situ r; 2) Review the conversion process,tasks,and dalta load cycles, 3 Review and prolvide the dataloand templates that MHI be utilized for data mapp,,i 4) Provide a brief introduction to the Clolud import to6s tiol'riclude Fflie-Based Dialtia Import FMDl Develop a Data Conversion Assist in DataMapping; DLT Solutions, a Tech a Colrnplany,, a ch2 ,2021 Pgig!e ...... 2 7) Load Data into the Test environmen ortie sting; Loald approvedconversion(s)into thie Pro uction ironm ' . Conversions colmmun t All existing iac vecot ctors wlll migratedto Oracle. CentralSquare .... .........,. ............... ................. Oracle will provide 4,diata loads for each da�ta siource as defineldin'T Ile 3bellolw. Table a ii 1 IIncludies loading theCustomer's This cycle MH be led by Oracl ith Cycle to as defined in the Diataclient's t "alid°ting the Conversion Specification loadield data, Document. ..... . ,.. .. . l t ` � II Ire l loading� the��usto��p�i ��'' � F Cycle 2 "hlis cycle MH be led by Graclewith (End-To-End DEV data als defined in the Data the client's teiam validating the Conversion p�ecification loaded data. ocunnt .. .. Cycle 3 [Ir c s loading the usto n e " client's to a�lidating the Acceptance to w oc u ni e n t. �es 1 ...... ............ ............ ............ . .... . o,.... ..woo .. CYCle 4 This cycle MH be Ire Oracle i data as defined in t,he Datathe client's taw (Production PRO,D Conversion Specification loaded data. 9 Loa Document. 1., .................... .................. d) Testing-As work iis completield asi defined in Task B Configuration, in the Refine phase,Gracle, ConsultiIr ill piresent the configured components to the Customer for imrnediate tiesting. Additionally,the cor-ripleteld solublon wHI be presentedi tie CUStOmeir for comprehensive testing that will occur. i p ti , )wleeks olf s i�,from O �acl ,the customer wiIWl test the configuration rid document issues f'or remediatilon. -Includes ni flue ��l i il �� isto tic l t d integrations into I o� ��C o —the productis live .i i° o �, r Eppwning" included. Training Oracle will i')'Trai the Trainer cours,e for up to three Train the r, co u review a'i�ll i r fUnctioniality i cWi n creating perryiits, ass ss�ing. creating and cornpletinig inspections, a i workflow, n issuing p i s- Up,to, twelvile12)participants. Flu M ��' -t i �ig o �s s f u o c � e ilk end user functioriality including:creating permits,assessingg fees,creating n DL.T Solutions, t o rnIpa ny March 26, 2021Page ................. ...... ......... .......... ...... ...... ........... compleM i n IInspections, managing worki,,ffow,and issuing its.fiftelen(1 articipant's i maximum cou ems ie. 3) Orialcle will provilde one(i)ProductAdministria tiro n coursile for up,to the (31),days to rieview of administration is is including-,setting up perri-ift types, nrioldify ins g and creating workfloiw, fele setuip, user defined filields.Up to seven(7)participiants. b) Go-Live Preparation Devellop,review,and approve the Cut Over plan; 2) Migrate configuratioris and integriations to,the production envirionmentl-, 3)1 Prolvide a Prod �ti,on Rea,11 t Chielicklist Ind fat summarizes the completion of all productlion eavirionment migration activities and tasks ass i I gried to Oracle. 4. Operate Phase—Inthis Operate Phas ,Oracle WrIll supplort,the solution and buismess as defiried in the proill sichedule.,Activities will be idientified,(101CUmented,and executed plost-go-live blaseld on an assigned claiderice. a), Pont Go-Live Support, i) Oracle will provide up to one hundred and sixty(16o)hours of IPlost Gio-Live Support aver the six(6)wileeks following Go-Live. Consulting Services perfoln-ned by Oracle as pro ploseld shall Ike for the purpose of provildi �e following delivierables: Doles thile docunient: Deltilail lthe scope,ofthe project in accordance with this exhibit, what is in,and out of scope? lei Articulate thile dielivery princip�es---hillow.the tearyi wiIII work togethei"to delliver the project? Idientify the key outcomes of the prqj ec,tl,whil a re the bus i Iness goals? Provide a guidefrinission thilat groluridsthe prod ct work efflort? Identify,project Sponsor".7 Identify key stakeholder groupts'? Project Charter Identl DeliveriableAcceptance Process and Procedures? Describle how the project team Wil I COMmuniciate with ela�ch other throulighout thile dielliverly of tl"ie Servicecj''.?" f 0 Def inie t cess for escalating issues, risks,and decisions? 0 Confirm who,within Customer's and Orlaclel sii organizations, is en')p1olwilered to reso Ive/r-n itig ate diff-jerent types of issuels/risks and milake dedsionsi? Detail the Dieliverable acceptance process,including test�sceniarilos foir each applicable Deliverable,the ii-evilewers and appiriolvers,and the status dieffnitions as a Deliverable milloves thriough the acceptiance process? ............. ............ ------ ................. ............... ........... ................... ................._............... ................................................. ........................... DLT Solutions,a Tech Data Cioimj.:�any March 26, 2021 "Page!i !"Ij,0�" N R i E C UJ1 `%III,T / F..0.,R Ill 1'1A. .,. .... ., .....,.,.,,. ,..,,.,, ,., „..,,,... .„"...... .,,......... "„ ........... ...... . .„ .... ., ............... .............. ...... ,...,:. Doe�stheoc t Define r schedule of when activities,tasks,an IProject Plan IDeliverables are to be clompleted, identify ass clad W dependenicies complete he defined schedule.? Identify s c s uired to exeUfte thel defined g Conf"liguiratilon Report detailing configured anId deliviered business c MpoinIentsI as Workbook --- IBuilding identified in the Business Requirements Back . Report is broken Permitsio n by,pre-determined strategic Configuration Reploirt r detailing anid deliviered business cornponeritis D4 Workbook-- identifiled in the Business Requirements Backlog.Repoirt is broken down Contractor Registration f ��.� �ro�� .o� s.o o� ...0000��, .�.00� �,.� .......... �� �e������o00. �N�,�� ...woo................. 1 FConfigUration Report detailingonfia I and deliveredbusiness components, s D5 Workbook—Code identiffed in the Business ReqUirements Backlog,,, Rep is broken GEnforcement by prie-ideterrniriedstria is areia., 1 k b oes the document: Converision Strategy mil the Co�v i t °fie ,source sy s I oach,technicial I data µl te c �I i al tools critical id pens icier n he �ieva a � Inc proces hat will be adi-iered to throUqhout the duration of the project'.7 ...............................................- ..................... .......... ------ ............... .. - ....... IDoeshe doc i I StrategyDetaH the approach,technical tools, critical diependencies,and the D7 Interface releviant Integration glovernance prociess that w1H ble adViered 1 throughout thduration of the� I c° Confirm the current technical architecture and hiow the technical archifteCtUre changes will f lemen ............ ..................................... ..o..... . .....�..so s. ...... .......... ...�w Do�es the 0 Define the stratlegy for testing? D8 Test Strategy o Confi the entrance and exit criteria,for each cyc I Definie icy stakeholders involve,throughout thetiesting f 41 frost s r ch .� f � . �.��. �� ��..�� .. ... ... .... ................ ....00.„.......,.... ........ .. ..-—. ....-.... . ................... ......Con r ww guratilon Do the Oracle Cloud Applications: if applicable,, Reports as D9 (Production) 0 Contain the Configurations and, docurnenteld in the S,print Packages? IDo the,Oracle is tons �D,io Converted Data Contain the datia as docurnented in the Data Clonversion 'g v rabl .... 1J Customer agrees to pay DIJ fo�r Consulting Services is liv ° I s described in this exhibit, inclusIve of expenses. n addition o his fee, LI- H invoice ustom any applicable xe ls. ��ivera � �� accepted, �cc t thecorresponding iveria n c fee for s � li� � a li speciifi � u becomes dule � � �a payable and DO- h� i ll re e v i�c ,and Customer Il play, such ai i l ' ;this ��' �obligation shallbecome non canc �ue and the scumpaid nonrefunidaWe on suich aicceptance datie. 2 P . ct Plan ..... . � Configuration o bo � Building Permits t -1 .1 � Configuration Workbook-Contractor �is ratio � � e 116�23 ............... ............................................................ _.. .. Co i a , aWorkbook. Co n c r .n ... 1, .... o6i ..............................................................00. ..w.o. ..,...,,, .. _......,. ..�� TOTAL $1145611,989.24 ........ Explenses r0ateld to travO arle not incWdiedin the pricinigand as ch,the work is aissumiel be i00%remot a thistime!dU c .gavel restrictions. of vein,sholuld the situation changle,and Custorner desires onsite work � � i r g request can ble managed roa Change Ordeir process after the project begins., ustor° r' tirn ly fo�rnnia c O �CLISt � s obligations aril C s mer"I�s,l � provisiono�� and �c ss office iccomm tions� � ����� �� � � � ���� ���� � �� � � � or ete �n ��ccur to i� ti �and� � a `�° � �� �� ... � � � employees � � �� 10 - � euy,���colo prat �� ���" r �esnen al thel r m ce o m ices as set forth in his scope document;and�that Oracle's ability to perforrn thie Services depends upon �sti r' fug a Diu��im �" f C S� �� s obligations and upon s s u ion s being tru� . Oracle will not b spo i t f i efici cype rming Services i such efic ncy exults r�orn ustor �e l a0ure o providle full colopleration or a failure of any assiumption to be truiel. f UT"s cost of p olvidingservices is increasield becauseof Customer's faHu i o mleet the obligations listeld in this exhibit, failure,to provide cooperation, failure any aSSUMption to be tru�e,or because of any otll I ciricurnstancle outside of'VeamDLT'scontrol,then Customer agrees to plialy IDL.T for suich increased costs,s purstiant to a change orider duly executed by Customer andam LT.Such increased costs may include time during whi6h Oracle resources are,under-vtilized blecause,of delays caUsed by a tI a is faillure to,meet Customer' obligationslisteld in this scope document-documenti- rovided that in the event of such Oracle ill make commercially s n l fo s to increase, h utilization of resources by assigningthern othertasks,withinthe clo he Project�where appropiriate to help mitigate increases In cost. If CUStOmere not c such ITT Sollut,ions,a T'ech Data Company March 261,2021 Page 7 AN, rp change order,then Te W m ill have the,right to,terminatethis exhibit, u p i �i� � days i written noticieto Customer. :L)i Providefor all Orac�e resources performiri s r ic t C sw o r' site,a safe anid healthful workspace( .g .,a workspacethat is freeo°n recognized hazarld5that arecausing,or likelly to cause,, th or serious physical harrn, workspace that has proper ventilation,sour I�elvlels acceptaUer resources plerforminig servilices in the workspace,w° onom ica Illy correct work stations,etc.). Plrovide Oracte with fuH arc s,to relevant ftmaioriia 1,'tech n iuc I and business rel,sources with adequate skills and knowledge tiol support thel perforrnance of services. 3) Prlovide any notices,and obtain and consents, it r Oracle to,perform vic s. 4) As required by U.S.Departmen't of Labor regulations(20CFR 61,55.734),allow Gracle to post a Notice regarding Oracle H,1B employelel(s)at the work s�it'le priorl to thei ernp��oyee`s a�rrlival on ,site. Obtain l clontracts and authorization from third arty providers,such as payrinent processiors,finance rns,ellectrionic doicuryient review and rinark I , etc.who ac ur functional, :,hnic 1,and business resources to supportthis eingiagement. while plerformingservices, r le requires access to,other vendor's products, systems, and/or information that arepart of CUStOrner's system Customer,will be reispoinsiblie forl acquiring all SUch priolducts, systems,andior information,and the appropriatle Hicense rights and authoriZations riecessary for Oracle acl to access such productis lonClustorrierjs blehalf,at no cost t IT 7) " fie Oracle clould applications conle withstarilidard funictilonal processes that Customer Must adlopt.Standard functional processes are defined as ftinictioi44tythat is desicribledin appliciable stai racle software apabil ies., Plerform afl required acti ties, ,unable connectivity to Oracle0ould, including opening firewall ports,configuring proxies,and any other ne't krip.,liateld or data center-related issues. 19) Manage all communications to Customer's rm l y s, cointriactors and algentsthatare not he project .01 po si for all OrganlzaltiionaIp Char,)ge activities using Customer's in-house niethodoilogy.Gracle will provide coaching basedon its cloud adolption frarnework. ij. Jule°the necessary capabilities n , anallysis,design,and implementation worksholps withust s(business ser representatives and proJect,team members according to the project schedule. Designatile an Executive posy shaill oversee Customiler's,perforr-niance of the obligations thely are taskedwith during the dorm rice c s H els-tablisli a direct ling comrnunication withr cl 's project managementteam in order tio discuss the services(both on an informal ba�sis and in a formal g cornmittee capacity),,an Hi 13), Designate a ProjectManager Ih l shall(i)oversee C st rne 's performance of the obligations u toner's tasked th during-the p nc f servlices, H),warl<dirlectly with O ic ' Project a g a diaily basis, Hi ill be resploil"isible for, slung all projilect n,tasks i o Custornerl"stean'i are accomplk5hed by teal target date includeld in the work plari. . . �nform Oracleof any, Customer's pleris n iniclulding third-party persoinnel assigned to ithe project that are authorizedmake decisillons )StO ' 15) In order to o ii' r ect,ulnl s oh specified this respoin o a s t r e � s ss s ro inflormation will be provideld within, s-pons c r ones listed in Table D ,,., Solutions, ..ech Data ComplanyMarch 26,21022 Pees below. verba�resplonse or a simple H from Customer's i°° ic° �l..ager or,relchnilcal Lead is accleptable,ifthile informationis not already diocuniented. �� ..o of l i l Fivel i _. o.vm �a .om.... m Request for unI �s,............n fee............ a Five 1(5), m .,. Requests ......................for on- ll raW documentation on �..�. systerns,and processes .............. '_"`,_`,_.... .. .............. ..................... ............ .......... f quests for i o li on systems prop � Three�... _.m .. m..�_�m. ® e o . s,.... v w......... m u s s for ltir s ... Requests ���.. ........................... ............. 1, Maintain the p� I olp to seWri ��ont�oll ,t prevent ..,cress i ,any plersonally identif'l l information � d/or, y other iriforailation not'required for Oracleps performance ofthe s mires. 18 I Perform H workstaticin desktolp instaflationprocedures. B. Assur,i)ptior�i�s 1), Services wilH be perforryied primarilyin Customiler's office and remillotelly,as determined Oracle,. CLI,St Im specific.wieb portal(if ordered),and/or electrionic communication. Orac�e will have aiccessto Cusltomier end users, project,team members and where applicable,thirdparty prlolv,iders of s rvi . All dolcumentation will be produced in electronic'Word, Excel,or Po, i nt format.The Projectr Plan MH be in MicrosoftProd gym. 5 Con�ipletlnqthe pr9ject within the aHottedme n" e r s Customer's �l l rid fu! �° t c ill, business so � tleind and plarticipate in thediscovery theseworkshops, as sicheduled,and Custonier to provide relevant diocun'tentation in,advancle of workshops. personis defined s one r rki r°Ig UP tol eight(8),hours �d all work assumels an eight IhiMir business ss y during the work week, The estimatiedi l ,work effort,,and�f'ees assume use of the standard fmictillonalftly, ternpliates, features,tolols,anid reports "iat are deliveredwith the inscope Oracle modO Standard f I tIi llii y'is diefined as functionality that is describedin applicable standard Oraicb'e sloftware diocurnentation. The pr9fect timellinel is estirriatelidtol be one phase with el-stirnated duration Of 12 11-nonthis., Any ays c s cIHilent may,I mpact thile project sichedWe or performance servvices will ble handled 1-t Change Control process. y soh scope wires including, but nit Hmited to,changles in specifications, sched0e,designs,capabi]ities, service dellveraWes, or any other aspect lof the services will technical o k h s will be the basin for subsequent nt s impl enlentiado basks.Any changes t those decisions are subject t -the standard I control oc . W l ill, ., its sole discretion, determine he number mann in i�.� e u uu�c u,s u� ass Ins perform e servicies describedin this proposa�l.Oracle may assign or release specific e t resourcel,i or may aissign i -tt IresolurcesI, at differenttimes,to a pr9ject 12 Services MH be perflorr-neldon consecutive business s days, Monday through Friday. IDL.,,,.`S ol i ns, a Tech Data Complany March2 ,2 , Rage //////�%�j�j. iia%i////11 3) Oracle resources,will observe all Oracle designate�d holidays.If� ust ''s[,toliday is not, observed y Oracle,Oracle resources wi l conitinUe to, n that y" 14) Oracle's,standard documentation format will be used for and documentation prepared and/or livered duringthe performia,nceofservices. ,i,5) Workshops are a functional/technical exchangle witli Customier's designated project stakehoWers forth,,IPUrpose of fiamiliarizing Customer with the applications or providing gUildance ian�d assistance,which rnay�ncludei a�demonstration of the work accomplished oir to be accomplished by a related activity. w6) With Software as a Sl � i " a,aS),software ersions� nented are thielatest ie s i of s available anidsupported by Oracle at the time the Iproject starts.Additional � c will be applied throughout he implementation. 27) Custorner's network infrastructure stability,and plerformiance�n-iay extend thie tiryie needed to: Iperfornii the services for data migration andconversion.Sluch extension will be subject t Oracle's stiandard u�ge,control procedure. Except as expriessly agreed,the performance of Services does noit require i t the processing of personial diata,and Custorner will not discloser provide Oracle with access to nay.- protected h i l h information("'PHI"') s the terni is defined by the Health Insurance Porladbility and Accountability Act,("HIPPV) ,as arnended,or(b)hi i [ or siryii[arly sensitive dis t ampose,s s l cific datia securityat rotectlion obligations,on the, processing such data different from those specified iri the Seirvicle Specifications forthe 4 v � c��oud services. Custonier and Oraclewild work togetherto revilew,send ryiiUtUaRy agree upo the baseline project work,plian, i n IU 'n ig:sched0e tirrieframes,tasks and soy a c s s ign�m ��is�. For Add ress/Parcel/Owner Integration,you will be required to either pr,ovildle pre-defined mat and/or providle a local diatabiase thatwill be usled to m n ipl late�thi ,data into a prescribed forrniat. i,) Customer and Oracle ill agree ontestcasies,,test sceriarios,and test strategy d ri the Playbacka s ,to iniclude the pl ss/fail criteria,,which will be utilizedfor testiing., Customer will conduict all acceptance testing of yst l and configUratilon.Slio,Od any, item that ins approlved through testing YOU be requestied to be changeld, ryiodffied, or updated in,any way, it will be acciornrnoidatedh rO h-the Changle iltro� Prolicess D. "T e d' Illy"°Oc a A s i QI"Ir i' n o n w For° l in i c e,s to CloudIplici Lionsdata will be provided in,theIOGioud accepted format. 2) InblOUnd files wi]l not be encrypted. ' Outbound files ill not c III' v( ral Exclusions Anything not expresslydisted in the scope of servites is out of scope and t incliuldeld oirpricied into services vm o be per o r da Specific itenis identified as out of saps include, without limitation,the followinq: Seiwices required to addr si identified,other e than those identified in'this response. DeveIlopment of bolt-ona io i" other-extensionsPlatform as a Service (PaaS)or any other tooket is not included. a), Creation of test data. b) Development of telst scripts and t�est scenarios. Structured Iload testing, per-formance testing ni ,tu ro ,fallover t in ,and disaster le) Consolidating Customers existing databases. fI Reviewing any thi M icy suftware,or hardware interac-tinig with a Destination Oracle Datiablase. a) Encryption of inbound a,nd outbound file-s. Installation and configuration of ny° ird-party so are or hardware. �� Interfacespecification idocumentiatilon for GIISM IVR and Cyb source m t Processing. GIS and Cybersourclea bole in integration with product docurnentation. [VR integration will be performedS l t o I , leveriaging Oracle Rest Services.. DLI'Solutijons,a Tech Data Company, Mal l-1 2 , 2,021 Page