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Item C34 ~/ - ...-- . - /' --,~:.--~- - ,/ ;" ::.:.~ - "I"r '-~....---- "- Louis LaTorre, Senior Director Social Services/dra BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY DIVISION: COMMUNITY SERVICES MEETING DATE: 6-18-2003 BULK ITEM: YES X NO DEPARTMENT: SOCIAL SERVICES AGENDA ITEM WORDING: Approval of the Renewal of Community Care for Disabled Adults (CCDA) Contract between the State of Florida, Department of Children & Families and the Monroe County Board of County Commissioners (Monroe County Social Services/In-Home Services Program) for Fiscal Year July 1, 2003 through June 30, 2004. ITEM BACKGROUND: The approval of the CCDA Contract will enable Monroe County In-Home Services to continue providing in home services to the Disabled Adults of Monroe County under the Community Care for Disabled Adults (CCDA) program. PREVIOUS RELEVANT BOCC ACTION: February 19 & 20, 2003 N/A CONTRACT/AGREEMENT CHANGES: STA}'}' RECOMMENDATION: Approval TOTAL COST: $91,713.00 COST TO COUNTY: $10,190.00 BUDGETED: YES-X- NO SOURCE OF FUNDS: CCDA Contract for Fiscal year 7/2003 thru 6/2004 REVENUE PRODUCING: YES NO-X- AMT.PERMONTH YEAR APPROVED BY: COUNTY A TTY. X OMB/Purchasing X RISK MANA - ~\ - " !7 :, ;/; r:j/O' '> /// ..{/ { ~. . yo S MALLOCH v X DIVISION DIRECTOR APPROVAL: DOCUMENTATION: INCLUDED_ TO FOLLOW_X_ NOT REQUIRED_ AGENDA ITEM#: ~ .:?~ / DISPOSITION: Revised 1/03 MONROE COUNTY BOARD OF COUNTY COMMISSIONERS CONTRACT SUMMARY Contract with: State of Florida/Department of Children & Families Contract: Effective Date: July I, 2003 Expiration Date: June 30, 2004 Contract Purpose/Description: Approval of the Renewal of the Community Care for Disabled Adults (CCDA) Contract between the Alliance for Aging, Inc. and the Monroe County Board of County Commissioners (Monroe County Social Services/In-Home Services Program) for Fiscal year July 1,2003 through June 30, 2004. For BOCC meeting on Delorisrim n (Name) 6/18/2003 . 4589 (Ext.) Social Services/Stop I (Department/Stop #) Contract Manager: Agenda Deadline: 6/3/2003 CONTRACT COSTS Total Dollar Value of Contract: $91,713.00 Budgeted? Yes X No D Account Codes: Grant: $ 91,713.00 (Fiscal Year) County Match: $ 10,190.00 (Fiscal Year) Current Year Portion: $ Estimated Ongoing Costs: $ (Not included in dollar value above) /yr ADDITIONAL COSTS For: (eg. Maintenance, utilities. janitorial, salaries, etc) CONTRACT REVIEW Date In Changes Needed Yes D No D Date Out Reviewer Division Director Risk Management YesD NoD o .M.B .lPurchasing YesD NoD County Attorney YesD NoD Comments: OMB Form Revised 2/27/01 MCP #2 ~.. .~.- //-;-".:.~. ...-- . ,/ ,.. ~--~.,,_.~;..~~ \.. Louis LaTorre, Senior Director Social Services/dra BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY MEETING DATE: 6-18-2003 DIVISION: COMMUNITY SERVICES BULK ITEM: YES X NO DEPARTMENT: SOCIAL SERVICES AGENDA ITEM WORDING: Approval of the Renewal of Community Care for Disabled Adults (CCDA) Contract between the State of Florida, Department of Children & Families and the Monroe County Board of County Commissioners (Monroe County Social Services/In-Home Services Program) for Fiscal Year July 1, 2003 through June 30, 2004. ITEM BACKGROUND: The approval of the CCDA Contract will enable Monroe County In-Home Services to continue providing in home services to the Disabled Adults of Monroe County under the Community Care for Disabled Adults (CCDA) program. PREVIOUS RELEVANT BOCC ACTION: February 19 & 20, 2003 CONTRACT/AGREEMENT CHANGES: N/A STA}'}' RECOMMENDATION: Approval TOTAL COST: $91,713.00 COST TO COUNTY: $10,190.00 BUDGETED: YES~ NO SOURCE OF FUNDS: CCDA Contract for Fiscal year 7/2003 thru 6/2004 REVENUE PRODUCING: YES NO~ AMT.PERMONTH YEAR APPROVED BY: COUNTY ATTYl OMB/P~asing l RISK M7NA EMENT -.X ,I) l/) DIVISION DIRECTOR APPROVAL: . -/1711(1 /d/Q ./ 7AM S MALLOCH 'r-' DOCUMENTATION: INCLUDEDY TO FOLLOW_X_ NOT REQUIRED_ C& DISPOSITION: AGENDA ITEM#: Revised 1/03 MONROE COUNTY BOARD OF COUNTY COMMISSIONERS CONTRACT SUMMARY Contract with: State of Florida/Department of Children & Families Contract: Effective Date: July 1, 2003 . Expiration Date: June 30, 2004 Contract PurposelDescription: Approval of the Renewal of the Community Care for Disabled Adults (CCDA) Contract between the Alliance for Aging, Inc. and the Monroe County Board of County Commissioners (Monroe County Social Services/In-Home Services Program) for Fiscal year July 1,2003 through June 30,2004. Contract Manager: ,'<-\ a Deloris Simpson, ( J'i //~. (Name) ~. t 4589 (Ext.) Social Services/Stop 1 (Department/Stop #) For BOCC meeting on 6/18/2003 Agenda Deadline: 6/3/2003 Total Dollar Value of Contract: $91,713.00 Budgeted? Yes X No 0 Account Codes: Grant: $ 91,713.00 (Fiscal Year) County Match: $ 10,190.00 (Fiscal Year) !~} Current Year Portion: $ Zl "5'1/ rn ~/l LCT~ CONTRACT COSTS Estimated Ongoing Costs: $ (Not included in dollar value above) /yr ADDITIONAL COSTS For: (eg. Maintenance, utilities, janitorial, salaries, etc) CONTRACT REVIEW Date In Division Director v \ l ~\ o~ Risk Management 0 f I & I () 3 O.M.B./Purchasing {p I i:3} D ?, Changes Needed YesD No~ Date Out Reviewer YesD NoV ~ 6hrJo3 ~ Yes 0 Noo.---- County Attorney Yes 0 No 0 Comments: OMB Form Revised 2/27/01 MCP #2 Jun 13 03 09:43a In-Home Services (305)292-4481 p.2 MONROE COUNTY BOARD OF COUNTY COMMISSIONERS CONTRACT SUMMARY Contract with: State of Florida/Department of Children & Families Contract: Effective Date: July 1, 2003 Expiration Date: June 30, 2004 Contract Purpose/Description: Approval of the Renewal of the Community Care for Disabled Adults (CCDA) Contract between the Alliance for Aging, Inc. and the Monroe County Board of County Commissioners (Monroe County Social Services/In-Home Services Program) for Fiscal year July 1,2003 through June 30, 2004. Contract Manager; Deloris Simpsoni fl~' (Name) /.-U? /. ./ l' 6/18/2003 For BOCC meeting 011 4589 (Ext.) Social Services/Stop 1 (Department/Stop #) Agenda Deadline: 6/3/2003 CONTRACT COSTS Total Dollar Value of Contract: $91,713.00 Budgeted? Yes X No 0 Account Codes: Grant: $ 91,713.00 (Fiscal Year) County Match: $ 10,190.00 (Fiscal Year) Current Year portion: $ Estimated Ongoing Costs: $ (Not included in dollar value above) /yr ADDlnONAL COSTS For: (eg. Maintenance, utilities, janitorial. salaries, ctc) CONTRACT REVIEW Date In Changes Needed YesO NoD Division Director Risk Management YesD NoD O.M.B.lPurchasing YesD NoD County Attorney r:: ~ /7 - /,') YesO NOY / Date Out Reviewer ._ ",/~.'~~7" __ v' r,~ ~d;7~ /~ t ~ ( b --/?-('3 Comments: OMB Form Revised 2/27/01 MCP #2 AGENDA ITEM WITH LATE DOCUMENTATION DIVISION: Community Services DEP AR TMENT: Social Services/In-Home Services Program SUBJECT: Approval of the Renewal of the Community Care for Disabled Adults (CCDA) Contract for Fiscal Year 7/1/03 through 6/30/04. DATE ITEM WILL BE AVAILABLE: 6-13-2003 AGENDA ITEM NUMBER 04/10103 CFDA No. Client IZl Non-Client 0 Multi-District 0 FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES STANDARD CONTRACT THIS CONTRACT is entered into between the Florida Department of Children and Families, hereinafter referred to as the "department," and Monroe County (Monroe County In Home Services), hereinafter referred to as the "provider." I. THE PROVIDER AGREES: A. Contract Document To provide services in accordance with the terms and conditions specified in this contract including all attachments and exhibits, which constitute the contract document. B. Requirements of Section 287.058 F.S. To provide units of deliverables, including reports, findings, and drafts, as specified in this contract, which must be received and accepted by the contract manager in writing prior to payment. To submit bills for fees or other compensation for services or expenses in sufficient detail for a proper pre-audit and post-audit. Where itemized payment for travel expenses are permitted in this contract, to submit bills for any travel expenses in accordance with section 112.061, F.S. or at such lower rates as may be provided in this contract. To allow public access to all documents, papers, letters, or other public records as defined in subsection 119.011 (1), F .S., made or received by the provider in conjunction with this contract except that public records which are made confidential by law must be protected from disclosure. It is expressly understood that the provider's failure to comply with this provision shall constitute an immediate breach of contract for which the department may unilaterally terminate the contract. C. Governing Law 1. State of Florida Law That this contract is executed and entered into in the State of Florida, and shall be construed, performed and enforced in all respects in accordance with the Florida law including Florida provisions for conflict of laws. 2. Federal Law a. That if this contract contains federal funds the provider shall comply with the provisions of 45 CFR, Part 74, and/or 45 CFR, Part 92, and other applicable regulations. b. That if this contract contains federal funds and is over $100,000, the provider shall comply with all applicable standards, orders, or regulations issued under section 306 of the Clean Air Act, as amended (42 U.s.C. 7401 et seq.), section 508 of the Federal Water Pollution Control Act as amended (33 U.S.C. 1251 et seq.), Executive Order 11738 as amended and where applicable, and Environmental Protection Agency regulations (40 CFR, Part 30). The provider shall report any violations of the above to the department. c. That no federal funds received in connection with this contract may be used by the provider, or agent acting for the provider, to influence legislation or appropriations pending before the Congress or any State legislature. If this contract contains federal funding in excess of $100,000, the provider must, prior to contract execution, complete the Certification Regarding Lobbying form, Attachment N/A. If a Disclosure of Lobbying Activities form, Standard Form LLL, is required, it may be obtained from the contract manager. All disclosure forms as required by the Certification Regarding Lobbying form must be completed and returned to the contract manager, prior to payment under this contract. d. That unauthorized aliens shall not be employed. The department shall consider the employment of unauthorized aliens a violation of section 274A(e) of the Immigration and Nationality Act (8 U.S.C. 1324 a). Such violation shall be cause for unilateral cancellation of this contract by the department. e. That if this contract contains $10,000 or more of federal funds, the provider shall comply with Executive Order 11246, Equal Employment Opportunity, as amended by Executive Order 11375 and others, and as supplemented in Department of Labor regulation 41 CFR, Part 60 and 45 CFR, Part 92, if applicable. f. That if this contract contains federal funds and provides services to children up to age 18, the provider shall comply with the Pro-Children Act of 1994 (20 U.s.C. 6081). Failure to comply with the provisions of the law may result in the imposition of a civil monetary penalty of up to $1,000 for each violation and/or the imposition of an administrative compliance order on the responsible entity. This clause is applicable to all subcontracts. D. Audits, Inspections, Investigations, Records and Retention 1. To establish and maintain books, records and documents (including electronic storage media) sufficient to reflect all income and expenditures of funds provided by the department under this contract. 2. To retain all client records, financial records, supporting documents, statistical records, and any other documents (including electronic storage media) pertinent to this contract for a period of six (6) years after completion of the contract, or if an audit has been initiated and audit findings have not been resolved at the end of six (6) years, the records shall be retained until resolution of the audit CONTRACT # KG047 04/10/03 findings or any litigation which may be based on the terms of this contract, at no additional cost to the department. 3. Upon demand, at no additional cost to the department, the provider will facilitate the duplication and transfer of any records or documents during the required retention period in Subsection I, Paragraph 0.2. 4. To assure that these records shall be subject at all reasonable times to inspection, review, copying, or audit by Federal, State, or other personnel duly authorized by the department. 5. At all reasonable times for as long as records are maintained, persons duly authorized by the department and Federal auditors, pursuant to 45 CFR, Section 92.36(i) (10), shall be allowed full access to and the right to examine any, of the provider's contracts and related records and documents, regardless of the form in which kept. 6. To provide a financial and compliance audit to the department as specified in this contract and in Attachment!.! and to ensure that all related party transactions are disclosed to the auditor. 7. To comply and cooperate immediately with any inspections, reviews, investigations, or audits deemed necessary by the office of The Inspector General (Section 20.055, Florida Statutes). 8. To include the aforementioned audit, inspections, investigations and record keeping requirements in all subcontracts and assignments. E. Monitoring by the Department To permit persons duly authorized by the department to inspect and copy any records, papers, documents, facilities, goods and services of the provider which are relevant to this contract, and to interview any clients, employees and subcontractor employees of the provider to assure the department of the satisfactory performance of the terms and conditions of this contract. Following such review, the department will deliver to the provider a written report of its findings and request for development, by the provider of a corrective action plan where appropriate. The provider hereby agrees to timely correct all deficiencies identified in the corrective action plan. F. Indemnification NOTE: Except to the extent permitted by s.768.28 , F.S., or other applicable Florida Law, Paragraph I.F.1. and 2. are not applicable to contracts executed between state agencies or subdivisions, as defined in subsection 768.28(2), F.S. 1. To be liable for and indemnify, defend, and hold the department and all of its officers, agents, and employees harmless from all claims, suits, judgments, or damages, including attorneys' fees and costs, arising out of any act, actions, neglect, or omissions by the provider, its agents, or employees during the performance or operation of this contract or any subsequent modifications thereof. 2. That its inability to evaluate its liability or its evaluation of liability shall not excuse the provider's duty to defend and to indemnify within seven (7) days after notice by the department by certified mail. After the highest appeal taken is exhausted, only an adjudication or judgment specifically finding the provider not liable shall excuse performance of this provision. The provider shall pay all costs and fees including attorneys' fees related to these obligations and their enforcement by the department. The department's failure to notify the provider of a claim shall not release the provider from these duties. The provider shall not be liable for the sole negligent acts of the department. G. Insurance To provide continuous adequate liability insurance coverage during the existence of this contract and any renewal(s) and extension(s) of it. By execution of this contract, unless it is a state agency or subdivision as defined by subsection 768.28(2), F.S., the provider accepts full responsibility for identifying and determining the type(s) and extent of liability insurance necessary to provide reasonable financial protections for the provider and the clients to be served under this contract. Upon the execution of this contract, the provider shall furnish the department written verification supporting both the determination and existence of such insurance coverage. Such coverage may be provided by a self-insurance program established and operating under the laws of the State of Florida. The department reserves the right to require additional insurance as specified in this contract. H. Confidentiality of Client Information Not to use or disclose any information concerning a recipient of services under this contract for any purpose prohibited by state or federal law or regulations (except with the written consent of a person legally authorized to give that consent or when authorized by law). I. Assignments and Subcontracts 1. To neither assign the responsibility for this contract to another party nor subcontract for any of the work contemplated under this contract without prior written approval of the department which shall not be unreasonably withheld. Any sublicense, assignment, or transfer otherwise occurring without prior approval of the department shall be null and void. 2. To be responsible for all work performed and for all commodities produced pursuant to this contract whether actually furnished by the provider or its subcontractors. Any subcontracts shall be evidenced by a written document. The provider further agrees that the department shall not be liable to the subcontractor in any way or for any reason. The provider, at its expense, will defend the department against such claims. 3. To make payments to any subcontractor within seven (7) working days after receipt of full or partial payments from the department in accordance with section 287.0585, F.S., unless otherwise stated in the contract between the provider and 2 CONTRACT # KG047 04/10103 subcontractor. Failure to pay within seven (7) working days will result in a penalty that shall be charged against the provider and paid to the subcontractor in the amount of one-half of one percent (.005) of the amount due per day from the expiration of the period allowed for payment. Such penalty shall be in addition to actual payments owed and shall not exceed fifteen (15%) percent of the outstanding balance due. 4. That the State of Florida shall at all times be entitled to assign or transfer its rights, duties, or obligations under this contract to another governmental agency in the State of Florida, upon giving prior written notice to the provider. In the event the State of Florida approves transfer of the provider's obligations, the provider remains responsible for all work performed and all expenses incurred in connection with the contract. This contract shall remain binding upon the successors in interest of either the provider or the department. J. Return of Funds To return to the department any overpayments due to unearned funds or funds disallowed pursuant to the terms and conditions of this contract that were disbursed to the provider by the department. In the event that the provider or its independent auditor discovers that an overpayment has been made, the provider shall repay said overpayment immediately without prior notification from the department. In the event that the department first discovers an overpayment has been made, the contract manager, on behalf of the department, will notify the provider by letter of such findings. Should repayment not be made forthwith, the provider will be charged at the lawful rate of interest on the outstanding balance after department notification or provider discovery. K. Client Risk Prevention and Incident Reporting 1. That if services to clients are to be provided under this contract, the provider and any subcontractors shall, in accordance with the client risk prevention system, report those reportable situations listed in CFOP 215-6 in the manner prescribed in CFOP 215-6 or district operating procedures. 2. To immediately report knowledge or reasonable suspicion of abuse, neglect, or exploitation of a child, aged person, or disabled adult to the Florida Abuse Hotline on the statewide toll-free telephone number (1-800-96ABUSE). As required by Chapters 39 and 415, FS., this provision is binding upon both the provider and its employees. L. Purchasing 1. To purchase articles which are the subject of or are required to carry out this contract from Prison Rehabilitative Industries and Diversified Enterprises, Inc., (PRIDE) identified under Chapter 946, F.S., in the same manner and under the procedures set forth in subsections 946.515(2) and (4), F.S. For purposes of this contract, the provider shall be deemed to be substituted for the department insofar as dealings with PRIDE. This clause is not applicable to subcontractors unless otherwise required by law. An abbreviated list of products/services available from PRIDE may be obtained by contacting PRIDE, (850) 487-3774. 2. To procure any recycled products or materials, which are the subject of or are required to carry out this contract, in accordance with the provisions of sections 403.7065, and 287.045, F.S. M. Civil Rights Requirements 1. Not to discriminate against any employee in the performance of this contract or against any applicant for employment because of age, race, religion, color, disability, national origin, marital status or sex. The provider further assures that all contractors, subcontractors, subgrantees, or others with whom it arranges to provide services or benefits to participants or employees in connection with any of its programs and activities are not discriminating against those participants or employees because of age, race, religion, color, disability, national origin, marital status or sex. This is binding upon the provider employing fifteen (15) or more individuals. 2. To complete the Civil Rights Compliance Questionnaire, CF Forms 946 A and B, in accordance with CFOP 60-16. This is binding upon providers that have fifteen (15) or more employees. N. Independent Capacity of the Contractor 1 To act in the capacity of an independent contractor and not as an officer, employee of the State of Florida, except where the provider is a state agency. Neither the provider nor its agents, employees, subcontractors or assignees shall represent to others that it has the authority to bind the department unless specifically authorized in writing to do so. 2. This contract does not create any right to state retirement, leave benefits or any other benefits of state employees as a result of performing the duties or obligations of this contract. 3. To take such actions as may be necessary to ensure that each subcontractor of the provider will be deemed to be an independent contractor and will not be considered or permitted to be an agent, servant, joint venturer, or partner of the State of Florida. 4. The department will not furnish services of support (e.g., office space, office supplies, telephone service, secretarial or clerical support) to the provider, or its subcontractor or assignee, unless specifically agreed to by the department in this contract. 5. All deductions for social security, withholding taxes, income taxes, contributions to unemployment compensation funds and all necessary insurance for the provider, the provider's officers, employees, agents, subcontractors, or assignees shall be the sole responsibility of the provider. 3 CONTRACT # KG047 04/10103 O. Sponsorship As required by section 286.25, F.S., if the provider is a non-governmental organization which sponsors a program financed wholly or in part by state funds, including any funds obtained through this contract, it shall, in publicizing, advertising, or describing the sponsorship of the program, state: "Sponsored by (provider's name) and the State of Florida, Department of Children and Families." If the sponsorship reference is in written material, the words "State of Florida, Department of Children and Families" shall appear in the same size letters or type as the name of the organization. P. Publicity Without limitation, the provider and its employees, agents, and representatives will not, without prior departmental written consent in each instance, use in advertising, publicity or any other promotional endeavor any State mark, the name of the State's mark, the name of the State or any State affiliate or any officer or employee of the State, or represent, directly or indirectly, that any product or service provided by the provider has been approved or endorsed by the State, or refer to the existence of this contract in press releases, advertising or materials distributed to the provider's prospective customers. Q. Finallnvoice To submit the final invoice for payment to the department no more than 45 days after the contract ends or is terminated, If the provider fails to do so, all rights to payment are forfeited and the department will not honor any requests submitted after the aforesaid time period. Any payment due under the terms of this contract may be withheld until all reports due from the provider and necessary adjustments thereto have been approved by the department. R. Use of Funds for Lobbying Prohibited To comply with the provisions of sections 11.062 and 216.347, F.S., which prohibit the expenditure of contract funds for the purpose of lobbying the Legislature, judicial branch, or a state agency. S. Public Entity Crime Pursuant to section 287.133, F.S., the following restrictions are placed on the ability of persons convicted of public entity crimes to transact business with the department: When a person or affiliate has been placed on the convicted vendor list following a conviction for a public entity crime, he/she may not submit a bid on a contract to provide any goods or services to a public entity, may not submit a bid on a contract with a public entity for the construction or the repair of a public building or public work, may not submit bids on leases of real property to a public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in section 287.017, F.S., for CATEGORY TWO for a period of thirty-six (36) months from the date of being placed on the convicted vendor list. T. Patents, Copyrights, and Royalties 1. If any discovery or invention arises or is developed in the course of or as a result of work or services performed under this contract, or in anyway connected herewith, the provider shall refer the discovery or invention to the department to be referred to the Department of State to determine whether patent protection will be sought in the name of the State of Florida. Any and all patent rights accruing under or in connection with the performance of this contract are hereby reserved to the State of Florida. 2. In the event that any books, manuals, films, or other copyrightable materials are produced, the provider shall notify the Department of State. Any and all copyrights accruing under or in connection with performance under this contract are hereby reserved to the State of Florida. 3. The provider, if not a state agency, shall indemnify and save the department and its employees harmless from any liability whatsoever, including costs and expenses, arising out of any copyrighted, patented, or unpatented invention, process, or article manufactured or used by the provider in the performance of this contract. 4. The department will provide prompt written notification of any claim of copyright or patent infringement. Further, if such claim is made or is pending, the provider may, at its option and expense, procure for the department, the right to continue use of, replace, or modify the article to render it non-infringing. If the provider uses any design, device, or materials covered by letters, patent, or copyright, it is mutually agreed and understood without exception that the compensation paid pursuant to this contract includes all royalties or costs arising from the use of such design, device, or materials in any way involved in the work contemplated by this contract. U. Construction or Renovation of Facilities Using State Funds That any state funds provided for the purchase of or improvements to real property are contingent upon the provider granting to the state a security interest in the property at least to the amount of the state funds provided for at least five (5) years from the date of purchase or the completion of the improvements or as further required by law. As a condition of receipt of state funding for this purpose, the provider agrees that, if it disposes of the property before the department's interest is vacated, the provider will refund the proportionate share of the state's initial investment, as adjusted by depreciation. 4 CONTRACT # KG047 04/10/03 V. Information Security Obligations 1. To identify an appropriately skilled individual to function as its Data Security Officer who shall act as the liaison to the department's Security Staff and who will maintain an appropriate level of data security for the information the provider is collecting or using in the performance of this contract. An appropriate level of security includes approving and tracking all provider employees that request system or information access and ensuring that user access has been removed from all terminated provider employees. 2. To hold the department harmless from any loss or damage incurred by the department as a result of information technology used. provided or accessed by the provider. 3. To furnish Security Awareness Training to its staff. 4. To ensure that all provider employees who have access to departmental information are provided a copy of CFOP 50-6 and that they sign the DCF Security Agreement form (CF 114), a copy of which may be obtained from the contract manager. W. Accreditation That the department is committed to ensuring provision of the highest quality services to the persons we serve. Accordingly, the department has expectations that where accreditation is generally accepted nationwide as a clear indicator of quality service, the majority of our providers will either be accredited, have a plan to meet national accreditation standards, or will initiate one within a reasonable period of time. X. Agency for Workforce Innovation and Workforce Florida That it understands that the department, the Agency for Workforce Innovation, and Workforce Florida, Inc. have jointly implemented an initiative to empower recipients in the Temporary Assistance to Needy Families Program to enter and remain in gainful employment. The department encourages provider participation with the Agency for Workforce Innovation and Workforce Florida. Y. Health Insurance Portability and Accountability Act Where applicable, to comply with the Health Insurance Portability and Accountability Act (42 U. S. Section 210 et seq) as well as all regulations promulgated thereunder (45 CFR Parts 160, 162, and 164). Z. Emergency Preparedness If the tasks to be performed pursuant to this contract include the physical care and control of clients, the provider shall, within 30 days of the execution of this contract, submit to the contract manager an emergency preparedness plan which shall include provisions for pre-disaster records protection, alternative accommodations for clients in substitute care, supplies, and a recovery plan that will allow the provider to continue functioning in compliance with the executed contract in the event of an actual emergency. The department agrees to respond in writing within 30 days of receipt of the plan accepting, rejecting, or requesting modifications. In the event of an emergency, the department may exercise oversight authority over such provider in order to assure implementation of agreed emergency relief provisions. II. THE DEPARTMENT AGREES: A. Contract Amount To pay for contracted services according to the terms and conditions of this contract in an amount not to exceed $91,713.00, subject to the availability of funds. The State of Florida's performance and obligation to pay under this contract is contingent upon an annual appropriation by the Legislature. Any costs or services paid for under any other contract or from any other source are not eligible for payment under this contract. B. Contract Payment Pursuant to section 215.422, F.S., the department has five (5) working days to inspect and approve goods and services, unless the bid specifications, purchase order, or this contract specify otherwise. With the exception of payments to health care providers for hospital, medical, or other health care services, if payment is not available within forty (40) days, measured from the latter of the date a properly completed invoice is received by the department or the goods or services are received, inspected, and approved, a separate interest penalty set by the Comptroller pursuant to section 55.03, F.S., will be due and payable in addition to the invoice amount. Payments to health care providers for hospital, medical, or other health care services, shall be made not more than thirty-five (35) days from the date eligibility for payment is determined. Financial penalties will be calculated at the daily interest rate of .03333%. Invoices returned to a provider due to preparation errors will result in a non-interest bearing payment delay. Interest penalties less than one (1) dollar will not be paid unless the provider requests payment. C. Vendor Ombudsman A Vendor Ombudsman has been established within the Department of Financial Services. The duties of this office are found in subsection 215.422 (7), F.S., which include disseminating information relative to the prompt payment of this state and assisting vendors in receiving their payments in a timely manner from a state agency. The Vendor Ombudsman may be contacted at (850) 410- 9724 or 1-800-848-3792, the State of Florida Comptroller's Hotline. D. Notice Any notice, that is required under this contract shall be in writing, and sent by U.S. Postal Service or any expedited delivery service that provides verification of delivery or by hand delivery. Said notice shall be sent to the representative of the provider responsible for administration of the program, to the designated address contained in this contract.t 5 CONTRACT # KG047 04/10/03 III. THE PROVIDER AND DEPARTMENT MUTUALLY AGREE: A. Effective and Ending Dates This contract shall begin on July 1, 2003, or on the date on which the contract has been signed by the last party required to sign it, whichever is later. It shall end at midnight, local time in Monroe County, Florida, on June 30, 2004. B. Financial Penalties for Failures to Comply with Requirement for Corrective Action. 1. In accordance with the provisions of Section 402.73(7), Florida Statutes, and Section 65-29.001, Florida Administrative Code, corrective action plans may be required for noncompliance, nonperformance, or unacceptable performance under this contract. Penalties may be imposed for failures to implement or to make acceptable progress on such corrective action plans. 2. The increments of penalty imposition that shall apply, unless the department determines that extenuating circumstances exist, shall be based upon the severity of the noncompliance, nonperformance, or unacceptable performance that generated the need for corrective action plan. The penalty, if imposed, shall not exceed ten percent (10%) of the total contract payments during the period in which the corrective action plan has not been implemented or in which acceptable progress toward implementation has not been made. Noncompliance that is determined to have a direct effect on client health and safety shall result in the imposition of a ten percent (10%) penalty of the total contract payments during the period in which the corrective action plan has not been implemented or in which acceptable progress toward implementation has not been made. 3. Noncompliance involving the provision of service not having a direct effect on client health and safety shall result in the imposition of a five percent (5%) penalty. Noncompliance as a result of unacceptable performance of administrative tasks shall result in the imposition of a two percent (2%) penalty. 4 The deadline for payment shall be as stated in the Order imposing the financial penalties. In the event of nonpayment the department may deduct the amount of the penalty from invoices submitted by the provider. C. Termination 1. This contract may be terminated by either party without cause upon no less than thirty (30) calendar days notice in writing to the other party unless a sooner time is mutually agreed upon in writing. Said notice shall be delivered by U.S. Postal Service or any expedited delivery service that provides verification of delivery or by hand delivery to the contract manager or the representative of the provider responsible for administration of the program. 2. In the event funds for payment pursuant to this contract become unavailable, the department may terminate this contract upon no less than twenty-four (24) hours notice in writing to the provider. Said notice shall be sent by U.S. Postal Service or any expedited delivery service that provides verification of delivery. The department shall be the final authority as to the availability and adequacy of funds. In the event of termination of this contract, the provider will be compensated for any work satisfactorily completed. 3. This contract may be terminated for the provider's non-performance upon no less than twenty-four (24) hours notice in writing to the provider. If applicable, the department may employ the default provisions in Rule 60A-1.006(3), FAC. Waiver of breach of any provisions of this contract shall not be deemed to be a waiver of any other breach and shall not be construed to be a modification of the terms and conditions of this contract. The provisions herein do not limit the department's right to remedies at law or in equity. 4. Failure to have performed any contractual obligations with the department in a manner satisfactory to the department will be a sufficient cause for termination. To be terminated as a provider under this provision, the provider must have: (1) previously failed to satisfactorily perform in a contract with the department, been notified by the department of the unsatisfactory performance, and failed to correct the unsatisfactory performance to the satisfaction of the department; or (2) had a contract terminated by the department for cause. D. Renegotiations or Modifications Modifications of provisions of this contract shall be valid only when they have been reduced to writing and duly signed by both parties. The rate of payment and the total dollar amount may be adjusted retroactively to reflect price level increases and changes in the rate of payment when these have been established through the appropriations process and subsequently identified in the department's operating budget. E. Official Payee and Representatives (Names, Addresses, and Telephone Numbers): 1. The provider name, as shown on page 1 of this contract, and mailing address of the official payee to whom the payment shall be made is: Monroe County (Monroe County In Home Services) 1100 Simonton Street Key West, FL 33040 3. The name, address, and telephone number of the contract manager for the department for this contract is: Theresa Phelan 1111 12th Street, #301 Key West, FL 33040 305/292-6810 6 CONTRACT # KG047 04/10/03 2. The name of the contact person and street address where financial and administrative records are maintained is: Deloris Simpson Monroe County (Monroe County In Home Services) 1100 Simonton Street Key West, FL 33040 305 I 292-4589 4. The name, address, and telephone number of the representative of the provider responsible for administration of the program under this contract is: Deloris Simpson Monroe County (Monroe County In Home Services) 1100 Simonton Street Key West, FL 33040 305 I 292-4589 5. Upon change of representatives (names, addresses, telephone numbers) by either party, notice shall be provided in writing to the other party and the notification attached to the originals of this contract. F. All Terms and Conditions Included This contract and its attachments, I, II and exhibits A, 8, C, 0, E & F, and any exhibits referenced in said attachments, together with any documents incorporated by reference, contain all the terms and conditions agreed upon by the parties. There are no provisions. terms. conditions, or obligations other than those contained herein, and this contract shall supersede all previous communications, representations, or agreements, either verbal or written between the parties. If any term or provision of this contract is legally determined unlawful or unenforceable, the remainder of the contract shall remain in full force and effect and such term or provision shall be stricken. By signing this contract, the parties agree that they have read and agree to the entire contract, as described in Paragraph III.F. above. IN WITNESS THEREOF, the parties hereto have caused this 71 page contract to be executed by their undersigned officials as duly authorized. PROVIDER: Monroe County (Monroe County In Home Services FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES SIGNED BY: NAME: TITLE: DATE: Dixie M. Spehar Mayor SIGNED BY: NAME: TITLE: DATE: Charles M. Hood III District Administrator STATE AGENCY 29 DIGIT FLAIR CODE: Federal EID # (or SSN): 590600074902 Provider Fiscal Year Ending Date: ~/30. ,,(\'?'?~:Di"'~~i; .\~J '!':,,~' 1.'..:>...<1 /,/ /. // // // ,// //// " . . . . . . . . . . . .. .. . . . . . . . . . . . . . . . . . . . ~..:..., >>>>:.::: . .. . . . . . . . . " . w . \:\:\:\:::\:\:::::::: 7 CONTRACT # KG047 07/01/2003 Community Care for Disabled Adults/Fixed Price Adult Services Program ATTACHMENT I A. Services to be Provided 1. Definition of Terms a. Contract Terms (Refer to the Glossary in CFOP 75-2, Contract Management System for Contractual Services, which is incorporated by reference herein) b. Program or Service Specific Terms (1) Activities of Daily Living - Basic activities performed in the course of daily living, such as dressing, bathing, grooming, eating, using a commode or urinal, and ambulating around one's own home. (2) Client - Any person who is eligible and is at least eighteen (18) years through age fifty-nine (59), has one (1) or more permanent physical or mental limitations that restrict the client's ability to perform normal activities of daily living, and impede the client's capacity to live independently or with relatives or friends without the provision of community-based services. (3) Medicaid Institutional Care Program (MICP) - A program that serves Medicaid recipients who are determined eligible for a nursing home level of care, which provides primary, acute, and long-term care services at capitated federally- matched rates. (4) Nursing home - Any facility which provides nursing services as defined in Chapter 464, F.S., which is licensed in accordance with Chapter 400, F.S. (5) Outcomes - Quantitative indicators that can be used by the department to objectively measure a provider's performance toward a stated goal. (6) Outputs - Process measures of the quantity(ies) of services delivered, clients served, or similar units completed. (7) Performance Measures - Quantitative indicators, outcomes and outputs, that can be used by the department to objectively measure a provider's performance. (8) The Community Care for Disabled Adults Instructional Guide (Exhibit A) - A publication developed by the department to better assist department staff and acquaint contract provider staff with the types of services the department purchases for its clients, and the scope of those services as established by policy. Hereafter referred to as "The Guide". 2. General Description a. General Statement (1) The Community Care for Disabled Adults (CCDA) Program is designed to assist disabled adults, age eighteen (18) through fifty-nine (59), in utilizing available community and personal resources enabling them to remain in their own homes, and preventing their premature or inappropriate institutionalization. 04/30/03 8 PSMAI No. GA07 Contract No. KG047 07/01/2003 04/30/03 Community Care for Disabled Adults/Fixed Price Adult Services Program (2) Service providers will ensure that appropriate community-based services are provided to clients in a manner designed to meet the client's changing needs, to assist the client in avoiding or reducing unnecessary dependence on the delivered service(s), and to increase the client's self-reliance. b. Authority Sections 410.601-606, F.S., Chapter 65C-2, Florida Administrative Code (FAC.), and the annual appropriations act, with any proviso language or instructions to the department, constitute the legal basis for services to be delivered through the CCDA program. c. Scope of Service Services will be targeted toward eligible adults, age eighteen (18) through fifty-nine (59), in Monroe County, Florida. d. Major Program Goal Community-based services provided under this contract are designed to prevent inappropriate institutionalization of disabled adults. 3. Clients to be Served a. General Description Adults with disabilities, age eighteen (18) through fifty-nine (59), who are no longer eligible to receive children's services, and are too young to qualify for community and home- based services for the elderly, may be served under the provisions of this contract. b. Client Eligibility (1) Applicants must have one or more permanent physical or mental limitations, that restrict the ability to perform normal activities of daily living, as determined through the initial functional assessment and medical documentation of disability. Determination of a permanent disability must be established and evidenced in one of the following manners: (a) An applicant may present a check, awards letter, or other proof showing receipt of Social Security Disability Income, or some other disability payment (e.g., Worker's Compensation); or (b) An applicant may present a written statement from a licensed physician, licensed nurse practitioner, or mental health professional, which meets the district's criteria for evidence of a disability. This written statement must, at a minimum, include the applicant's diagnosis, prognosis, a broad explanation of level of functioning, and the interpretation of need for services based on identified functional barriers caused by the applicant's disabling condition. (2) Applicants must have an individual income at or below the prevailing MICP eligibility standard in order to receive free CCDA services. (3) Applicants with incomes above the standard will be assessed for a share of the costs, or may be required to provide volunteer services in lieu of payment. 9 PSMAI No. GAO? Contract No. KG047 07/01/2003 Community Care for Disabled Adults/Fixed Price Adult Services Program c. Client Determination (1) Clients will be assessed for eligibility determination, and prioritized for services by district or provider case management staff, in accordance with subsection 410.604 (2), F.S. (2) The district's program manager will make the final determination in the event of a dispute regarding client eligibility. d. Contract Limits (1) The total annual cost estimated or actual, for an individual receiving CCDA services, shall not exceed the average, annual general revenue portion of a Medicaid nursing home bed within the district area. (2) Clients must not be receiving comparable services from any other entity. In order to prevent duplication of services, client files must contain documentation verifying that all comparable community services and funding sources have been explored and exhausted. (3) The provider shall deliver services only to those persons who meet program eligibility criteria, and only to the extent that funds are available. B. Manner of Service Provision 1. Service Tasks a. Task List (1) The following tasks will be performed under this contract (check all that apply [8]). OAdult Day Care X Case Management OEmergency Alert Response X Personal Care OHome Health Aide OGroup Activity Therapy X Homemaker OHome Nursing X Home Delivered Meals Olnterpreter OTransportation OMedical Therapeutic Services OChore ORespite o Physical and Exams o Escort (2) Details of services to be provided under this contract and the negotiated parameters of those services include: (Descriptions and minimum requirements for each service listed are listed in "The Guide"). 04/30/03 10 PSMAI No. GAOl Contract No. KG047 07/01/2003 Community Care for Disabled Adults/Fixed Price Adult Services Program b. Task Limits The following task limits are only applicable to a specific service(s) that a provider delivers to the clients: (1) Each district CCDA program shall include case manage merit services and at least one other community service. (2) Respite Care services may be provided for up to two hundred forty (240) hours per client per calendar year, depending upon individual need. The service may be extended to three hundred sixty (360) hours, as recommended by the case manager and approved by an immediate supervisor. Documentation of approval must be evident in the case narrative section of the case manager's file. (3) Personal Care services will not substitute for the care usually provided by a registered nurse, licensed practical nurse, therapist, or home health aide. The personal care aide will not change sterile dressings, irrigate body cavities, administer medications, or perform other activities prohibited by Chapter 59A-8, FAC. (4) Homemaker service time does not include time spent in transit to and from the client's place of residence except when providing shopping assistance, performing errands or other tasks on behalf of a client: (5) Several restrictions apply to persons providing Homemaker service activities. Persons providing services must not: (a) engage in work that is not specified in the Homemaker assignment; (b) accept gifts from clients; (c) lend or borrow money or articles from clients; (d) handle client money, unless authorized in writing by a supervisor or case manager (as evident in the personnel file) and unless bonded or insured by the employer; (e) transport clients, unless authorized in writing by a supervisor or case manager. (6) The parameters of service delivery, by type of service, are detailed in "The Guide". (7) District task limits, which exceed those in "The Guide", and are distinctive to this contract, are listed here: 2. Staffing Requirements a. Staffing levels (1) The provider will meet the minimum staffing requirements for each service, as specified in "The Guide". 04/30/03 11 PSMAI No. GA07 Contract No. KG047 07/01/2003 Community Care for Disabled Adults/Fixed Price Adult Services Program (2) The provider will notify the department, in writing, within thirty (30) days whenever the provider is unable, or expects to be unable to provide the required quality or quantity of service because of staff turnovers or shortages. b. Professional Qualifications The provider will ensure that staff meets the professional qualifications for each service, as specified in "The Guide". c. Staffing Changes The provider agrees to notify the department's contract manager within two (2) working days if a key administrative position (e.g., executive director) becomes vacant. Planned staffing changes that may affect service delivery, as stipulated in this contract, must be presented in writing to the contract manager for approval at least two (2) weeks prior to the implementation of the change. d. Subcontractors Written requests by the provider to subcontract for the provision of services under this contract will be routed through the contract manager for department approval. All subcontracting is subject to the provisions of Section 1.1. of the Standard Contract. 3. Service Location and Equipment a. Service Delivery Location and Times (1) CCDA services may be delivered in the client's home or on-site at a facility, as negotiated by the department and the provider. (2) Facilities delivering on-site services to clients shall pass an annual inspection by the local environmental health and fire authorities. (3) Service providers will meet the minimum service location and time requirements as specified in "The Guide". (4) Services for this contract will be delivered at the following location(s) and times: SERVICE LOCA TION TIMES Case Management Client's Home As needed Personal Care Client's Home As needed Homemaking Client's Home As needed Home Delivered Meals Client's Home As needed b. Changes in Location The provider must notify the department of changes in the location of service delivery. Once the service delivery location is agreed upon, any proposed change must be presented in writing to the contract manager for approval, ten (10) days prior to implementation of that proposed change. In the event of an emergency, temporary changes in location may necessitate waiver of this designated standard by the district's 04/30/03 12 PSMAI No. GA07 Contract No. KG047 07/01/2003 04/30/03 Community Care for Disabled Adults/Fixed Price Adult Services Program program office. Such a waiver will take into consideration the continuity, safety, and welfare of the department's clients, and is at the department's sole discretion. c. Equipment (1) If equipment is applicable to a specific provider's contract, the provider must submit an equipment listing (Exhibit N/A) to the department which lists the equipment. The equipment required to perform the contracted services must be negotiated by the department and the provider. To ensure uniformity, safety, and quality of service to clients, any requests for equipment change must be presented in writing to the contract manager for approval at least ten (10) days prior to any proposed change. (2) The provider must inventory all equipment acquired under this contract annually. The inventory list must be made available within seven (7) days upon receipt of written request by the contract manager. The provider must list the items of equipment on the equipment listing (Exhibit N/A), as applicable to the provider's contract for specific services. 4. Deliverables a. Service Units A service unit is an appropriate, distinct amount of given service, which may include, but is not limited to, an hour or quarter hour of direct service delivery; a meal; an episode of travel; or a twenty-four (24) hour period of Emergency Alert Response maintenance, as defined in "The Guide". All service units, as well as their description and costs, are listed in "The Guide". b. Records and Documentation (1) Case Management provider files shall contain the following: (a) a completed client assessment (not more than one (1) year old); (b) a care plan (not more than one (1) year old); (c) a release of information form; (d) a copy of a completed Client Information System (CIS) form; (e) documentation of the client's age, disability, and income; (f) a copy of the referral/intake form; and (9) a case narrative. (2) Providers shall maintain information on each client served by this contract, which includes the following: (a) documentation of the client by name or unique identifier; (b) current documentation of eligibility for services; 13 PSMAI No. GA07 Contract No. KG047 07/01/2003 Community Care for Disabled Adults/Fixed Price Adult Services Program (c) dates of service provision and delivery; (d) information documenting the client's need to receive services; (e) the number of service units provided; and (f) all other forms or records necessary for program operation and reporting, as set forth by the department. (3) Providers must ensure that all client records accurately match the invoices submitted for payment. Records must cross reference to each invoice for payment. (4) Providers must maintain documentation necessary to facilitate monitoring and evaluation by the department. (5) The case management provider must maintain documentation in the client's file that all comparable community services and funding sources have been explored and exhausted before using CCDA funding. c. Reports Report Title Reporting Report Date Due Number of DCF Office address Frequency copies due to receive report Quarterly Cumulative Quarterly 10/30/03 One Contract Manager Summary Reports 02/15/04 04/30/04 08/15/04 Performance Data Monthly 10th of the month One Contract Manager Report following the report period Active Client Log Monthly 10th of the month One Contract Manager following the report period Wait List Log Monthly 10th of the month One Contract Manager following the report period Client Cost Plans Updated 10th of the month One Contract Manager Monthly following the report period Cost Report Monthly 1 Qth of the month One Contract Manager following the report period (1) Reporting requirements for this contract include, Exhibit 8, Quarterly Cumulative Summary Reports, if applicable. Districts will negotiate with the provider on specific submission requirement criteria for these reports. (2) Providers of case management services agree to submit Quarterly Cumulative Summary Reports, which include management program data (e.g., 04/30/03 14 PSMAI No. GA07 Contract No. KG047 07/01/2003 Community Care for Disabled Adults/Fixed Price Adult Services Program client identifiable data) to the department, according to negotiated instructions provided by the districts. (3) In the event of early termination of this contract, the provider will submit the final Quarterly Cumulative Summary Report within forty-five (45) days after the contract is terminated. (4) The provider agrees to submit a monthly Cost Report, Exhibit C, which details the number of units of service provided to each client during the report period. (5) The provider agrees to submit all other reports indicated above in formats to be determined by the provider. 5. Performance Specifications a. Performance Measures (1) 99 % of adults with disabilities receiving services will not be placed in a nursing home. (2) 25 # of qualified disabled adults (ages 18-59) provided case management. (3) 29 # of qualified disabled adults (ages 18-59) in the CCDA and ADA Medicaid Waiver Programs. b. Description of Performance Measurement Terms Placed - Assessment of an individual who is no longer able to remain in his present place of residence. (To place a client involves preparation for and follow up of moving a client into a more restrictive alternative living environment). c. Performance Evaluation Methodology (1) Measuring Outcomes. The department will measure the outcomes found in paragraph B.5.a. above as follows: (a) The outcome measurement contained in paragraph B.5.a.(1) above will be measured by dividing the total, fiscal year-to-date number of clients in the Community Care for Disabled Adults, Home Care for Disabled Adults, Cystic Fibrosis, and Medicaid waiver programs not transferred to a nursing home, by the total, fiscal year-to-date number of clients in the Community Care for Disabled Adults, Home Care for Disabled Adults, Cystic Fibrosis, and Medicaid wavier programs. (b) The outcome measurement contained in paragraph B.5.a.(2) above will be measured by the total number clients actively receiving case management from the Community Care for Disabled Adults, Home Care for Disabled Adults, Cystic Fibrosis, and Medicaid waiver programs. (c) The outcome measurement contained in paragraph B.5.a(3) above will be measured by the total number clients actively receiving daily living 04/30/03 15 PSMAI No. GA07 Contract No. KG047 07/01/2003 Community Care for Disabled Adults/Fixed Price Adult Services Program services from the Community Care for Disabled Adults and the Medicaid waiver programs. (2) By execution of this contract the provider hereby acknowledges and agrees that its performance under the contract must meet the standards set forth above and will be bound by the conditions set forth in this contract. If the provider fails to meet these standards, the department, at its exclusive option, may allow up to six months for the provider to achieve compliance with the standards. If the department affords the provider an opportunity to achieve compliance and the provider fails to achieve compliance within the specified time frame, the department must cancel the contract in the absence of any extenuating or mitigating circumstances. The determination of the extenuating or mitigating circumstances is the exclusive determination of the department. 6. Provider Responsibilities a. Provider Unique Activities (1) The provider will be required to use volunteers to the fullest extent feasible in the provision of services and program operations. The provider is required to train, supervise, and appropriately support all volunteers with insurance coverage. (2) If required by 45 CFR Parts 160, 162, and 164, the following provisions shall apply [45 CFR 164.504(e)(2)(ii)]: (a) The Provider hereby agrees not to use or disclose protected health information (PHI) except as permitted or required by this contract, state or federal law. (b) The Provider agrees to use appropriate safeguards to prevent use or disclosure of PHI other than as provided for by this contract or applicable law. (c) The Provider agrees to report to the Department any use or disclosure of the information not provided for by this contract or applicable law. (d) The Provider hereby assures the Department that if any PHI received from the Department, or received by the Provider on the Department's behalf, is furnished to Provider's subcontractors or agents in the performance of tasks required by this contract, that those subcontractors or agents must first have agreed to the same restrictions and conditions that apply to the provider with respect to such information. (e) The Provider agrees to make PHI available in accordance with 45 C.F.R. 164.524. (f) The Provider agrees to make PHI available for amendment and to incorporate any amendments to PHI in accordance with 45 C.F.R. 164.526. 04/30/03 16 PSMAI No. GAD? Contract No. KG047 07/01/2003 Community Care for Disabled Adults/Fixed Price Adult Services Program (g) The Provider agrees to make available the information required to provide an accounting of disclosures in accordance with 45 C.F.R 164.528. (h) The Provider agrees to make its internal practice?, books and records relating to the use and disclosure of PHI received from the Department or created or received by the provider on behalf of the department available for purposes of determining the provider's compliance with these assurances. (i) The Provider agrees that at the termination of this contract, if feasible and where not inconsistent with other provisions of this contract concerning record retention, it will return or destroy all PHI received from the department or received by the provider on behalf of the department, that the provider still maintains regardless of form. If not feasible, the protections of this contract are hereby extended to that PHI which may then be used only for such purposes as make the return or destruction infeasible. (j) A violation or breach of any of these assurances shall constitute a material breach of this contract." b. Coordination with Other Providers/Entities The case management provider must coordinate, as necessary, with the Developmental Disabilities Program Office of the Department of Children and Families, the Department of Education, the Department of Health, and the Florida Statewide Advocacy Council, to serve those clients who are eligible for services through two (2) or more service delivery continuums. 7. Departmental Responsibilities a. Department Obligations (1) The department will supply all new providers with a copy of "The Guide". (2) The department will provide CCDA technical assistance to the provider, relative to the negotiated terms of this contract and instructions for submission of required data. b. Department Determinations Should a dispute arise, the department will make the final determination as to whether or not the contract terms are being fulfilled according to the contract specifications. c. Monitoring Requirements The provider will be monitored in accordance with existing departmental procedures (CFOP 75-8). 04/30/03 17 PSMAI No. GA07 Contract No. KG047 07/01/2003 Community Care for Disabled Adults/Fixed Price Adult Services Program (1) By execution of this contract, the provider hereby acknowledges and agrees that its performance under the contract must meet the standards set forth above and will be bound by the conditions set forth below. If the provider fails to meet these standards, the department, at its exclusive option, may allow up to six months for the provider to achieve compliance with the standards. If the department affords the provider an opportunity to achieve compliance,. and the provider fails to achieve compliance within the specified time frame, the department will terminate the contract in the absence of any extenuating or mitigating circumstances. The determination of the extenuating or mitigating circumstances is the exclusive determination of the department. (2) The Contract Performance Unit ("CPU") may elect to perform an on-site administrative and programmatic monitoring during the contract period. At a minimum, an annual desk monitoring will be performed which will be accomplished by a combination of the review(s) of reports or other documentation submitted by the provider, input from service recipients and others, and visits to the site of service delivery for programmatic review. (3) For on-site monitorings, a random discovery sample of open and closed files will be taken for review. This sample may be increased to a random statistical sample depending on the results of our review. The number of files reviewed will be contingent upon the population size of services rendered. To facilitate the sampling process, upon CPU request, the provider shall submit a universal events listing of all services provided under the contract prior to the monitoring visit. (4) A report outlining the department's findings during the on-site monitoring will be submitted to the provider within 30 days of concluding field work with an exit conference. The provider agrees to respond and submit a corrective action plan, if required, within 30 days of receiving the department's monitoring report. C. Method of Payment 1. Payment Clause a. This is a Fixed Price (Unit Cost) contract. The department shall pay the provider for the delivery of service units provided in accordance with the terms of this contract for a total dollar amount not to exceed $91,713.00, subject to the availability of funds. b. The department shall make payments to the provider for provision of services up to the maximum number of units of service at the rates shown below. Service Units Unit Price Maximum # of Units Case Management $47.73 220 Personal Care $51.11 278 Homemaking $27.11 1,241 Home Delivered Meals $ 6.97 4,786 04/30/03 18 PSMAI No. GA07 Contract No. KG047 07/01/2003 Community Care for Disabled Adults/Fixed Price Adult Services Program c. The provider's dollar match for this contract is 10,190.00. Case management and transportation services may be exempt from match requirement at the discretion of each district. d. Cash or in kind resources may be used to meet this match requirement. 2. Invoice Requirements The provider shall request payment through submission of a properly completed Invoice, Exhibit D, within 15 days following the end of the month for which payment is being requested. The provider shall submit to the contract manager an original Invoice, Exhibit D, and no copies, along with supporting documentation. Payment due under this contract will be withheld until the department has confirmed delivery of negotiated services. 3. Supporting Documentation a. It is expressly understood by the provider that any payment due the provider under the terms of this contract may be withheld pending the receipt and approval by the department of all financial and program reports due from the provider as a part of this contract and any adjustments thereto. Requests for payment, which cannot be documented with supporting evidence, will be returned to the provider upon inspection by the department. b. The provider must maintain records documenting the total number of recipients and names (or unique identifiers) of recipients to whom services were provided and the dates the services were provided so that an audit trail documenting service provision can be maintained. D. Special Provisions 1. Fees a. The provider will collect fees for services provided according to Rule 65C-2.007, FAC. b. No fees shall be assessed other than those established by the department. Fees collected in compliance with the department directives will be reinvested in a manner prescribed by the department. 2. Florida Statewide Advocacy Council The provider agrees to allow properly identified members of the Florida Statewide Advocacy Council access to the facility or agency and the right to communicate with any client being served, as well as staff or volunteers who serve them in accordance with subsections 402.165(8) (a) & (b), F.S. Members of the Florida Statewide Advocacy Council shall be free to examine all records pertaining to any case unless legal prohibition exists to prevent disclosure of those records. 3. Federal or State Audit Any federal or state audit resulting in a disallowance which was caused by the provider's non- compliance with federal regulations or an incorrect claim shall be repaid to the department by the provider upon discovery. 4. Information Technology Resources. All contract providers must adhere to the Department's procedures and standards when purchasing Information Technology Resources (ITRs) as part of this contract. These resources 04/30/03 19 PSMAI No. GA07 Contract No. KG047 07/01/2003 Community Care for Disabled Adults/Fixed Price Adult Services Program "Confidential Incident Report" and in each client's file involved in the incident. Dissemination of the report within the department will be the responsibility of the department's program incident report liaison. Incidents that threaten the health, safety or welfare of any person or that place any person in imminent danger must be reported immediately to the department by telephonic contact. The information contained in the incident report is confidential. The dissemination, distribution or copying of the report is strictly prohibited, unless authorized by the Department. 10. Security Agreement Form The provider agrees to submit to the Department Contract Manager an original signed Security Agreement Form (CF-114) (Exhibit E) for all required personnel no later than thirty (30) days following the execution of this contract or thirty (30) days from date of employment. All personnel who require access to departmental information must sign the Security Agreement Form prior to receiving access to the information. 04/30/03 21 PSMAI No. GA07 Contract No. KG047 7/1/2001 Community Care for Disabled Adults Adult Services Program EXHIBIT A ~ FLORIDA DEPARTMENT OF CH I LDREN & FAMILIES INSTRUCTIONAL GUIDE The Instructional Guide defines each of the approved Community Care for Disabled Adults program services and the requirements associated with the service tasks and delivery of those services as well as other reporting and billing information necessary for proper completion of the aforementioned model Attachment I's in a statutorily and administratively sound fashion. The CCDA program may be contracted for and financially managed in any of the three following ways: FIXED PRICE contracting, using the GAO? PSMA FIXED PRICE ADVANCE FUNDING contracting, using the GA08 or COST REIMBURSEMENT contracting, using a district created PSMAI Each of the 15 districts may enter into anyone, two or three methods of contract payment with provider agencies serving the CCDA population for any number of approved CCDA services. All three methods are forms of a formal contract. The Adult Services Central Office has developed the GAO? and GA08 Program Specific Model Attachments (PSMAl's) for your convenience and to insure that the minimum program requirements of the CCDA program are fulfilled and that uniformity of procurement and delivery of CCDA contractual services is maintained on a statewide basis. Both the GAO? and the GA08 PSMAI methods of payment will be addressed in its own instructional chapter to distinguish its unique reporting and billing requirements from the other; Section A - FIXED PRICE or PSMA GAO? Section B - FIXED PRICE ADVANCE FUNDING or PSMA GA08 and Section C - A Taxonomy of Services Revised 6/13/01 Revision No, 01 PSMAI No. GA07 Contract No. KG047 z?- 711/200 I Community Care for Disabled Adults Adult Services Program SECTION A FIXED PRICE Fixed-price contracts should be used when the service to be provided can be broken down into standard units (i.e., trips, hours), and a specific rate is paid per unit for a specific period of time. This formal contract requires a 10% match, either in-kind or cash. As in the past, case management and/or transportation services may be exempt from this match requirement at the district's discretion. Contract providers using the fixed-price method of payment may negotiate monthly reporting with the district, but are required to submit three, six, nine and twelve month Cumulative Summary Reports that will be forwarded by the district office to the Central Office. A copy of the quarterly Cumulative Summary Form to be used in this reporting process has been labeled as an Exhibit to this contract. SECTION B FIXED PRICE ADVANCE FUNDING Advance funding may be given only to not-for-profit corporations or government agencies. Such advances may be made on a monthly basis up to the first two months of the contract and may not exceed the expected cash needs of the provider. This formal contract requires a 10% match, either in-kind or cash. Contract providers using the fixed-price advance funding method of payment may negotiate monthly reporting with the district, but are required to submit three, six, nine and twelve month Cumulative Summary Reports that will be forwarded by the district office to the Central Office. A copy Copies of the quarterly Cumulative Summary Forms to be used in this reporting process has have been labeled as an Exhibit to this contract and attached. Revised 6/13/01 Revision No. 01 PSMAI No. GA07 Contract No. KG047 2'3- 71\ /200 I Community Care for Disabled Adults Adult Services Program SECTION C A TAXONOMY OF SERVICES Adult Day Care (1) Adult day care means a social program which provides a protective environment where preventive, remedial, and restorative services are provided to adults in need of such care. (2) A unit of service is one hour of actual client attendance at the day care center, including travel to or from the center if the adult day care center is providing the transportation with CCDA funds. Minimum Service Standards (1) Licensing. This service must be provided in a licensed adult day care center in accordance with Chapter 400, Part V, Florida Statutes, and Chapter 58A-6, Florida Administrative Code (Regulations). (2) All adult day care centers, contracted with CCDA funds, must meet the following additional service standards: (a) Therapies. Occupational, physical, and speech or language therapy must be provided if care plans of the enrolled participants identify the need for such therapies. Arrangements must be made for clients who need transportation to another location in order to receive any therapies prescribed by a medical professional. (b) Transportation. Transportation services consist of conveying participants from home to the adult day care center and return home. If the day care center does not provide transportation directly, arrangements must be made with available transportation providers. The client's physicallimitation(s) must be considered when planning for transportation. Wheelchair clients may require an appropriately equipped vehicle. Provisions must be made to assist persons in getting on or off the vehicle, if needed. Revised 6/13/0 I Revision. No. 0 I PSMAl No. GAD7 Contract No. KG047 ZCf. 7/1/2001 Community Care for Disabled Adults Adult Services Program Minimum Staffing Standards (a) Nursing Staff. A registered or licensed practical nurse, licensed by the State of Florida, must be on duty at the site during primary hours of program operation and available at other times. When the position is filled by a licensed practical nurse, this person must work under the supervision of a Registered Nurse. 1. Nursing service by a licensed registered nurse or licensed practical nurse, currently licensed in Florida, includes, but is not limited to: screening procedures for chronic diseases (e.g., hypertension, or diabetes); observation, assessment, and monitoring of clients health needs and daily functioning levels; administration or supervision of medications or treatments; counseling for participant, family or caregiver in matters relating to health and prevention of illness; and referral to other community resources with follow-up of suspected physical, mental, or social problems requiring definitive resolution. 2. The registered or licensed practical nurse must be on duty at the site during the primary hours of program operation. If the nurse leaves the site, the administrator must be on the premises during the center's hours of operation. (b) First Aid Certified Staff. At least one staff person, who has had an approved First Aid course and Cardio-Pulmonary Resuscitation (CPR) training, and is capable of recognizing symptoms of distress in this client population must be at the center at all times. Minimum Training Standards (1) Training Requirements. Each position must have a pre-service and in- service training plan. Areas to be covered must be appropriate to job responsibilities. Suggested topics include: medical record keeping; medical emergency procedures, monitoring for change (such as medical, psychological and social, physiological changes with age, chronic diseases); Adult Day Care (Health) policies and procedures; rehabilitation, and prescription drugs common to this population, as well as the interaction of those common drugs. Revised 6/13/01 Revision No. 01 PSMAI No. GA07 Contract No. KG047 25 7/1/2001 Community Care for Disabled Adults Adult Services Program (a) Pre-Service Training. Pre-service training must be documented in agency records as to content and duration. (b) In-Service Training. In-service training for staff will be regularly scheduled. Minimum in-service training must be six hoursper year with content and hours documented in agency and staff records. Adult Day Health Care (1) Adult day health care is an organized day program of therapeutic, social and health activities and services provided to disabled adults for the purpose of restoring or maintaining optimal capacity for self care. (2) A unit of service is equal to one hour of actual client attendance at the day care center, including travel to or from the center if the adult day care center is providing the transportation with CCDA funds. Minimum Service Standards (1) Licensing. Adult day health care center will be licensed by the Agency for Health Care Administration (AHCA) in accordance with Chapter 400.551, F.S., and Chapter 58A-6, F.A.C., the Adult Day Care Rule that can be obtained from the Department of Elder Affairs. (2) Licensing Exemptions Adult day care centers exempted from licensure must adhere to the requirements stated in Chapter 400.553, F.S., and Chapter 58A-6, F.A.C., the Adult Day Care Rule. (3) Additional Standards. All day care centers, contracted for adult day health care services must meet the following service additional standards: (a) Medical Service. Medical services can be provided by either the personal physician or advanced registered nurse practitioner of the client, a staff physician, or both, and must emphasize preventive treatment, rehabilitation, and continuity of care and also provide for maintenance of adequate medical records. The health needs of clients may be supervised by an advanced registered nurse practitioner in accordance with protocols established in collaboration with the personal physician of the client or the site staff physician. Revised 6/13/01 Revision No. 01 PSMAI No. GAD7 Contract No. KG047 2& 7/1/2001 Revised 6/13/01 Revision No. 01 Community Care for Disabled Adults Adult Services Program (b) Medical Therapeutic/Rehabilitative Services. Medical therapeutic/rehabilitative services appropriate to the needs of the client must be provided by a contractor or by on-site staff. 1. Physical therapy. Progress notes must be written in the client's medical record, at least quarterly, and signed by the physical therapist. 2. Occupational therapy as an adjunct to treatment of patients with physical and mental limitations. Progress notes must be written in the client's medical record, at least quarterly, and signed by the occupational therapist. 3. Speech pathology/audiology for clients with speech and language disorders. Progress notes must be written in the medical record of the client, at least quarterly, and signed by the speech therapist. (c) Social Work Services. Social work services to assist with personal, family and other problems that interfere with the effectiveness of treatment must be provided to clients and their families. These services will be provided by the social work staff employed by the Adult Day Care Center and are not to be confused with the case management responsibilities of the CCDA case manager. [The CCDA case manager will complete the functional assessment of the client, will counsel in the development of a service plan, will arrange for services, and will provide ongoing monitoring of the client's situation to ensure that needed services are received]. (d) Nutritional Services. The administrator must designate a staff person to be responsible for the daily operation of the food service. The program must meet the following criteria: 1. Provide a minimum of one meal per day to participants attending or in transit to the center for four or more hours daily. Meals are to be of suitable quality and quantity and meet at least one third of the current Recommended Dietary Allowance (RDA) established by the Food and Nutrition Board, National Academy of Sciences, and the National Research Council, adjusted for age, sex, and activity. PSMAI No. GAG7 Contract No. KG047 27 7/1/200 I Community Care for Disabled Adults Adult Services Program 2. provide dietary and nutritional education for the client and his family and as adjunct to nutritional services; and 3. ensure that all basic services provided by program aides in this service area are provided under the direct supervision of the staff person responsible for the service. (e) Recreational and Social Activities. Planned recreational and social activities must be provided by an individual with specialization in therapeutic recreation. Such services must be suited to the needs of the clients and designed to encourage physical exercise, to prevent deterioration, and to stimulate social interaction. All basic services provided by program aides must be provided under the direct supervision of the recreation therapist. The registered recreation therapist may be retained as a consultant. (f) Transportation Services. Transportation from home to center and return must be a function of the program. If the center does not provide transportation directly, arrangements for day care participants needing transportation must be established. The client's physicallimitation(s) must be considered when planning for transportation. Wheelchair clients may require an appropriately equipped vehicle. There must be an escort on a bus or van to assist persons in getting on and off the vehicle when needed. (g) Operational Requirements. Each center must provide services for a minimum of five hours per day, five days per week. Minimum Staffing Standards (1) Staffing Requirements. At least two staff and all staff drivers must have received training in emergency procedures, CPR by an approved instructor and basic first aid. At least one staff person who has passed both First Aid and Cardio-Pulmonary Resuscitation training must be at the site during the designated daily hours of operation. Minimal staffing must consist of: (a) Full-Time Professional Staff. A minimum of two full-time (forty hours per week) professional staff members will be present during all operational hours. Professionals include the center director, assistant center director, social worker, registered nurse, and recreational therapist. Revised 6/13/01 Revision No. 0 I PSMAI No. GAD7 Contract No. KG047 2<6' 7/1/2001 Community Care for Disabled Adults Adult Services Program (b) Staff/Client Ratio. There will be a minimum of one full-time staff member for every six participants in the center. The owner or operator may be considered in the count when serving in a dual capacity and provided the owner or operator provides direct services ~:md is included in the work schedule for the center. Additional staff will berequired as the client population increases maintaining a one-to-six ratio. Clerical staff, accountants, cooks and other non-direct care staff (with the exception of the administrator) will not be considered when calculating the staff/client ratio. (c) Center Director. There will be one full-time professional designated as center director. (d) Assistant Center Director. There will be one full-time professional designated as assistant program director to act in the absence of the center director. (e) Nursing Staff. A registered nurse (RN) or licensed practical nurse (LPN) will be on site during the primary hours of program operation and on call during the hours the center is open. Arrangements will be formalized for obtaining the services of an LPN or RN in anticipation of potential absences, planned and unplanned, of the regular nursing staff. (f) Additional Staff. Direct care staff members, from a variety of fields, will be employed in sufficient number to complete a staffing ration of one full-time staff member for each six clients. (2) Staff appropriate to the services offered below must be on the premises of the center during the designated daily hours of operation. (a) Nursing. Nursing services must include services rendered by registered nurses (RN) or licensed practical nurses (LPN) that work under the supervision of a registered nurse. Such nurses must evaluate quarterly, at a minimum, the particular needs of each client and provide care and treatment, including medication supervision, as indicated. Narrative nursing notes must be entered in the client's medical record at least weekly indicating the individual's progress toward achieving health goals. More frequent notes are required if indicated by the client's condition. Narrative nursing notes should address the client's progress in self care services oriented toward activities of daily living and personal hygiene, and the extent of assistance provided by health care professionalss and program aides in this service area. Revised 6/13/01 Revision No. 01 PSMAI No. GAD7 Contract No. KG047 29 7/1/200 I Community Care for Disabled Adults Adult Services Program (b) Nutritionist. Nutritional services must include dietary and nutritional education and must be provided under the supervision of a dietitian who meets licensure and certification as set forth in 58A-6, F.A.C. (c) Social Worker. Minimum qualifications for this position must meet licensure and certification as set forth in 58A-6, F.A.C. Services provided by program aides in this service area must be provided under the direct supervision of a social worker. (d) Occupational Therapist. Minimum qualifications for this position must meet licensure and certification as set forth in 58A-6, F.A.C. (e) Speech Therapist. Minimum qualifications for this position must meet licensure and certification as set forth in 58A-6, F.A.C. (f) Physical Therapist. Minimum qualifications for this position must meet licensure and certification as set forth in 58A-6.01 (6)(c)1., F.A.C. (g) Center Director. Minimum qualifications for this position must meet licensure and certification as set forth in 58A-6, F.A.C. (3) Additional Major Functions and Duties of the Center Director. Major Functions and Duties, additional to those outlined in Chapter 58A-6, Florida Administrative Code: (a) Recruits, screens and trains staff of facility. (b) Plans and provides organized programs of pre-service and in- service training for staff. (c) Interprets policies and procedures to staff and clientele. (d) Ensures integration and coordination between program and appropriate community resources. (e) Maintains close supervision of staff in the following areas of operation: secretarial and bookkeeping; housekeeping; maintenance; transportation; food services; consulting services; and direct services. (f) Evaluates the performance of each staff member. Revised 6/13/01 Revision No. 0 I PSMAI No. GA07 Contract No. KG047 "UJ 7/1/2001 Community Care for Disabled Adults Adult Services Program (g) Assures accurate and timely completion of all records and reports, including those required for the Client Information System (CIS); maintains program statistical data and records as required. (h) Special Requirement. This is an eligible service for clients who are included within the 2176 Medicaid Waiver Projects (coded 17). Reporting must comply with the 2176 Medicaid procedures. Case Management (1) Case management is a client centered series of activities which includes planning, arrangement for and coordination of appropriate community-based services for an eligible Community Care for Disabled Adult client. (2) Case management is an approved service, even when delivered in the absence of other services. Case management includes intake and referral, comprehensive assessment, development of a service plan, arrangement for service and monitoring of client's progress to assure the effective delivery of services and reassessment. (3) A unit of service is one hour of elapsed time involved in the above described case management activities. Recommended Staffing and Caseload Standards The average caseload should not exceed fifty-five cases per full-time CCDA case manager, unless approved by the district office. A caseload consists of those clients determined eligible and receiving case management. Minimum Qualifications (1) Contract Service Providers. Case managers must possess a Bachelor's degree in social work, sociology, psychology, nursing, or related field. Other directly related job education or experience may be substituted for all or some of these basic requirements upon approval of the district office. (2) DCF Staff. DCF case managers must be qualified as described by departmental job specifications. Revised 6/13/0] Revision No. 0] PSMAI No. GA07 Contract No. KG047 sf 7/1/2001 Community Care for Disabled Adults Adult Services Program Training (1) Contract Service Providers. An in-service training program must be developed for case management staff. A minimum of six hours per year of in- service training is required and must be documented in staff records as to duration and content. The following topics must be included: (a) An overview of community-based services; (b) Use of assessment instruments and interviewing techniques; (c) Record-keeping procedures and the Client Information System; (d) Overview of DCF services for adults, (across all programs). (2) DCF Staff. DCF staff must receive training as described by current department policies. Chore Service (1) Chore service means the performance of house or yard tasks such as seasonal cleaning, yard work, lifting and moving, simple household repairs, and other tasks not performed by specialized staff for eligible persons who are unable to do these tasks. (2) A unit of service is one hour of actual time spent in the performance of listed or related chore service tasks for one or more clients. If the service is to be provided to a couple, the unit of service will be assigned to either the eligible husband or wife, preferably the one who usually performs chore duties. Minimum Service Standards (1) Eligibility to Receive Chore Services. Client must be unable to perform the chore without assistance. (2) Service Tasks. (a) Chore services are usually of short duration performed for a client on a demand-response basis. Revised 6/13/0 I Revision No. 0 I PSMAI No. GAD7 Contract No. KG047 32 7/112001 Revised 6/13/01 Revision No. 01 Community Care for Disabled Adults Adult Services Program (b) Tasks to be accomplished will be determined by evaluating the health and well being of the client, and the capability of chore service staff. (c) Specific chore tasks, for example shopping or errands, may be scheduled at regular intervals, if needed. (d) Procedures must be developed for chore service workers who will handle the client's money. (e) Chore services may include tasks such as those listed in the service definition, as well as the installation or adjustment of simple door locks and other basic security devices. (f) Chore services may be provided by homemaker or other staff, as long as the worker performing the dual function meets the chore job description and qualifications. When one employee provides multiple services, individual tracking documentation must be maintained for each service. For instance, if a staff person makes a two hour visit to a client's home and performs an hour of chore and an hour of homemaker tasks, the time must be recorded as one hour of homemaker and one hour of chore services rather than two hours of each service, or two hours of only one or the other. (3) Training Requirements: Contract Service Providers or Volunteers (a) Pre-Service Training. Staff or volunteers providing this service must receive at least three hours of training in the following areas: 1. Safety and home accident prevention; 2. Procedures for handling client's money (if chore-worker handles money); 3. Client confidentiality; 4. Program policies and procedures; 5. CCDA purpose and philosophy; 6. Emergency procedures in the event of a crisis during the course of work; PSMAI No. GAD7 Contract No. KG047 5.3 7/[/200 I Community Care for Disabled Adults Adult Services Program 7. Additional training may include information about disabling conditions and first aid; 8. If staff or volunteers have received prior equivalent service training, it may be substituted for part or all of the required hours of pre-service training. The personnel file of the staff member or volunteer must include documentation of the prior training. (pre- service training may include on-the-job training). (b) In-Service Training. An annual minimum of six hours of in- service training must be provided. Content and duration must be documented in staff and agency records. (5) Training Requirements: DCF Staff. DCF staff must be qualified as required by the department for pre-service and in-service training. Emergency Alert/Response Service (1) Emergency alert/response service is a system that monitors the safety of an individual in their own home. The electronic digital equipment of the system transmits a specially coded signal over existing telephone lines to a central station offering surveillance services twenty-four hours a day, seven days a week. Upon receipt of such signal, the central station will alert and dispatch properly qualified assistance to the subscriber in need. (2) A unit of service is one day (twenty-four hours) of individual emergency response unit operation in a client's residence, regardless of actual emergency use by client. The units are counted by totaling the number of days the client receives services. (Example: A client who has the unit in his/her home for the entire month of June has used thirty units (thirty days in June of emergency alert/response service.) Minimum Service Standards (a) It must be determined that the client is especially vulnerable to medical or other emergency situations which have a likelihood of developing, given the particular client's profile (mental, physical, social) and/or living situation. (b) It must be determined that emergency response service could prevent such situations from developing or escalating, or could save the client from a life threatening situation. Revised 6/13/01 Revision No. 01 PSMAI No. GA07 Contract No. KG047 )1 7/1/2001 Community Care for Disabled Adults Adult Services Program (c) Client must have, or be willing to arrange for, any special provisions needed for installation, such as private line telephone service. (d) Client must be mentally and physically able to use the-equipment appropriately. (3) Service Tasks. The service provides a means of responding to an emergency situation arising in the home setting involving a disabled adult. It does not provide emergency services, but rather contacts the appropriate personnel who will provide emergency services. (a) Program requires operating a 24-hour, community-based personal emergency response system designed particularly for functionally impaired persons living in the community. (b) Providers will purchase, rent or lease equipment that meets the attached specifications and arrange for installation, training and maintenance of the equipment. Batteries and telephone jack installation fees are costs incurred by the client, unless there is an inability to pay for these expenses. It is allowable for the provider to purchase batteries and pay for installation if the client cannot pay. (c) Providers will designate an emergency response center where emergency signals are responded to according to a specified operating protocol. (d) Providers will ensure that client, signal activity, and service records are maintained either by the provider or the response center. (e) Providers will arrange monthly phone calls to each client's home to test system operation, update records and provide direct client contact. (f) Operational and technical manuals and training will be provided to appropriate agency personnel. (g) The provider or contracting agency will receive detailed manuals from the emergency response equipment vendor relating to operational aspects of the system including technical specifications, installation, testing and field coordination. (h) The emergency response center will receive detailed manuals relating to operational aspects of the system including physical arrangement of equipment, installation of all elements, testing Revised 6/13/01 Revision No. 01 PSMAI No. GA07 Contract No. KG047 7) 7/1/200 I Community Care for Disabled Adults Adult Services Program procedures, emergency reporting and response procedures and servicing. (i) The agency and emergency response center will receive detailed technical and operations manuals which describe program elements including equipment functioning; response protocol; record keeping and reporting procedures; equipment testing; installation in subscriber's home; user agreement; and suggested forms. Training Requirements (a) Pre-Service Training. Contract service providers and/or DCF staff and emergency response center personnel will receive pre-service training on location in all operational aspects of the equipment, subscriber installation, equipment testing, and program implementation. If staff or volunteers have received prior equivalent service training, this training can be substituted for part or all of the required hours for pre- service training. (b) In Service Training. In-service training for staff providing emergency alert/response service will be regularly scheduled. Minimum in-service training will be a total of six hours per year and documented in staff records as to content and duration. Escort Service (1) Escort Service is the personal accompaniment of an individual to, and/or from service providers or personal assistance to enable clients to obtain required services needed to implement the service plan. (2) A unit of escort service is one trip. One trip is defined as one, one-way trip measured from a point of origin to a destination. Scope of Service (a) Escort service should be provided for clients who do not have anyone in their support system to assist them, or, whose support system does not yield an individual capable (mentally or physically) of providing the assistance. Revised 6/13/01 Revision No. 01 PSMAI No. GA07 Contract No. KG047 )0 7/1/2001 Community Care for Disabled Adults Adult Services Program (b) The person providing the escort service may not advise the client on any matter which may constitute conflict of interest. Training Requirements (a) Pre-Service Training. A total of six hours per year is required for contract service providers and DCF staff. The following topics should be included: 1. Interpersonal relationships; 2. CCDA program and purpose; 3. Confidentiality; 4. Conflict of interest situations; 5. Local service providers and community resources. Certification or documented training in any of the above subjects may substitute for the required pre-service training. (b) In-Service Training. Contract service providers and DCF staff providing escort services must be scheduled for in-service training to augment and/or refresh their knowledge. A minimum of six hours per year is required. Content and duration must be documented in agency and staff records. Group Activity Therapy (1) Group activity therapy is a service provided to three or more CCDA clients and may include the following activities: physical, recreational, social interaction, and communication skill building through the use of groups. The purpose of the service is to prevent social isolation and to enhance social and interpersonal functioning. (2) A unit of service is one client receiving group activity therapy for one daily session. Eligibility to Receive Group Activity Therapy Revised 6/13/01 Revision No. 0 I PSMAI No. GA07 Contract No. KG047 )7 7!l /200 I Revised 6113/0 I Revision No. 0 I Community Care for Disabled Adults Adult Services Program (a) Client must need the above described service in order to achieve a specific goal which will help them to function more independently. (b) Client must show measurable improvement in social, interpersonal, and communication skills through the provision of this service in order to continue to be eligible to receive the service. Scope of Service (a) Group activity therapy may only be provided by a professional staff person with demonstrated abilities in group dynamics and skill in conducting the above described group activities. (b) Group activity therapy should provide an arena in which clients in need of service can increase their success in social interaction, communication, and interpersonal functioning. (c) Group activity therapy is not considered a psychiatric service where medical treatment in the form of group therapy is provided. Training Requirements (a) Pre-Service Training. A total of ten hours per year is required for contract service providers and DCF staff. The following topics should be included: 1. CCDA Program and purpose; 2. Local service providers and community resources; 3. Medical and psychological aspects of disability; 4. Group therapy and group dynamics; 5. Communication skill building activities; 6. Recreational activities for the disabled client; 7. Interpersonal and social skill building activities. PSMAI No. GA07 Contract No. KG047 3~ 7/1/2001 Community Care for Disabled Adults Adult Services Program (b) In-Service Training. Staff providing group activity therapy must be scheduled for in-service training to augment and/or refresh their knowledge. A minimum of six hours per year will be scheduled for in- service training. Content, duration, and documentation ~f attendance must be on file in the agency and staff records. Home Delivered Meals (1) A home delivered meal is a hot or other appropriate, nutritionally sound meal that meets one-third of the current daily recommended dietary allowances (RDA) served in the home to a disabled person. (2) The unit of service is one meal delivered. Scope of Service The CCDA service criteria will be met if the meals are provided by a contractor who is approved to provide home delivered meals that are funded by Older Americans Act (Title III-C), or Community Care for the Elderly (CCE). The CCDA program cannot claim commodities or cash-in-lieu of commodities, if subcontracting with a Title 111-C-2 provider. Training Requirements (a) Pre-Service. All contract service providers and DCF staff (volunteers or paid) involved in home-delivered meals service, whether in meal preparation or delivery, must receive pre-service training. Training will be appropriate to respective job duties and responsibilities and must minimally provide instructions for performing assigned tasks. If staff or volunteers have received prior equivalent service training, this training can be substituted for part or all of the required hours for pre- service training. (b) In-Service. In-service training for all staff involved in home- delivered meals service will be regularly scheduled. Minimum in- service training must be six hours per year with attendance, content and hours documented in agency and staff records. Special Conditions Revised 6/13/01 Revision No. 01 PSMAI No. GA07 Contract No. KG047 31 7/1/2001 Community Care for Disabled Adults Adult Services Program (1) Food Service Contract Provisions. Revised 6/13/01 Revision No. 01 (a) Food service contracts are defined as contracts for the purchase of meals or portions of meals or for food preparation. (b) All recipients of awards must adhere to the standards set forth in this manual. (c) Written specifications for food service contracts must be approved by the district program office prior to solicitation of bids for such contracts. (d) Specifications for bids, and terms and conditions of the proposed contracts, must establish methods and responsibilities for each of the following: 1. Delivery. a. Transportation: trucks, vans. b. Delivery sites: number and location. c. Delivery schedule: (1) Number of days each week; (2) Hour of delivery for each site. d. Types of containers for bulk food delivery, if applicable. e. Types of containers for individual service. f. Return of containers: (1) How and by whom. (2) Condition (washed, sterilized, etc.). 2. Menus. a. Written by whom. b. Approved by whom. PSMAI No. GA07 Contract No. KG047 L-tD 7/1/2001 Revised 6/13/01 Revision No. 01 Community Care for Disabled Adults Adult Services Program c. Compliance with required meal pattern and other standards required herein. d. CCDA program person responsible for receipt and review of menus at least 5 weeks in advance of service. e. Approval of substitutions on menus. 3. Sanitation. a. Compliance with federal, state and local regulations. b. Food preparation facility inspection within previous 6 months. c. Delivery standards: (1) Temperature maintenance; (2) Sanitary conditions. 4. Inspections. Inspection of food preparation, packaging and storage areas by the department. 5. Food. a. Number of meals: (1) Provision for flexibility; (2) Time limits for ordering amounts of food. b. Cost schedule. c. Food purchased by whom. d. Food provided: entree, vegetable, fruit, milk, dessert, juice, salad, beverage, cream (or substitute), condiments, butter or margarine. e. If foods do not meet proper specifications, the department will not be required to pay. PSMAI No. CA07 Contract No. KG047 <-f( 7/1/2001 Community Care for Disabled Adults Adult Services Program f. If the caterer fails to deliver a meal or any portion of meals, the department will procure food from other sources at the caterer's expense. 6. Administration. a. Sales tax exemption. b. Caterer's financial records open for audit. c. Supply information for nutrition reporting on labor and raw food costs. d. Insurance coverage. e. Bonding. f. Food cost changes. g. Length of contract. h. Approval by PDAA. I. Dates/times of contract payments to contractor. j. Holidays and other days when meals are not to be served. (e) All proposed food service contracts with profit-making organizations must be submitted for prior approval by the district. (2) Insurance. It is strongly recommended that food service providers have adequate liability insurance coverage, including product liability. Home Health Aide (1) Home health aide service means health or medically-oriented tasks furnished to an individual in his or her residence by a trained home health aide. The home health aide must be employed by a licensed home health agency and supervised by a licensed health care professional who is an employee or contractor of the home health agency. Revised 6/13/01 Revision No. 01 PSMAI No. GAD7 Contract No. KG047 Lf2 7/1/2001 Community Care for Disabled Adults Adult Services Program (2) The unit of service is one hour (or quarter hour portion) of time spent performing designated home health aide services. It does not include time spent in transit, but rather is the time spent providing services to the client. (3) This is a health maintenance service as defined by Section 410.603(4), F.S. It lists those routine health service(s) necessary to help maintain the health of a disabled adult. Eligibility to Receive Home Health Aide Services The client's medical supervision is under an established plan of treatment. A plan of treatment means a written instruction provided by the attending physician for the provision of health care to a disabled adult in his or her home. Service Tasks (a) The home health aide will perform only those activities contained in a written assignment by a health care professional. (A health care professional is any person who has completed a course of study in a field of health care, such as a nurse. The person is usually licensed by a governmental agency, such as a board of nursing, and becomes registered or licensed in that health care field. In some instances, the person is certified by a state regulatory body, such as with a certified nurses' aide.) Home health aide activities include assisting the patient with personal hygiene, ambulation, eating, dressing and shaving. (b) The home health aide may perform other activities as taught by a health professional employee for a specific patient. These include and are limited to: assisting with the change of a colostomy, ileostomy or urestomy bag; a shampoo; the reinforcement of a dressing; assisting with the use of devices for aid to daily living (i.e. walker, wheelchair); assisting with prescribed range of motion exercises which the home health aide and the patient have been taught by a health professional, assisting with prescribed ice cap or collar; doing simple urine tests for sugar, acetone or albumin; measuring and preparing special diets; measuring fluid intake and output; and supervising the self- administration of medications. This supervision means reminding clients to take medications, opening bottle caps for clients, reading the medication label to clients, observing clients while taking medications, checking the self-administered dosage against the label of the Revised 6/13/01 Revision No. 01 PSMAI No. GA07 Contract No. KG047 lt7 7/1/2001 Revised 6/13/01 Revision No. 0 I Community Care for Disabled Adults Adult Services Program container and reassuring clients that they have obtained and are taking the correct dosage. (c) The home health aide will not: change sterile dressings; irrigate body cavities, such as an enema; irrigate a colostomy or wound; perform a gastric lavage or gavage; catheterize a patient; administer medications; apply heat by any method; care for a tracheotomy tube; administer eye drops; or any personal health service which has not been included by the professional nurse in the patient care plan. (d) The home health aide must keep records of personal health care activities and the hours spent performing the tasks. (e) The home health aide will observe appearance and gross behavior changes in the patient and report any changes to the professional nurse. (f) The home health aide patient services must be evaluated by a health professional staff person at least every two weeks in the home for the purposes of observing service delivery and the status of the client. (g) The agency must maintain a ratio of at least one health professional employee for every five nonprofessional persons providing health services. When full-time equivalents are used in the case of part-time nonprofessional persons providing health services, the actual number of such persons supervised must not exceed twelve clients. (h) This service must be provided in compliance with Chapter 59A- 8, F.A.C., Home Health Aide. Service Criteria (a) The plan of treatment will be established and reviewed by the attending physician in consultation with agency staff involved in giving service to the patient, at such intervals as the severity of the patient's illness requires, but in any instance, at least every 60 days and shall include, but not be limited to the following: 1. 2. Diagnosis; Types of services and equipment required; PSMAI No. CA07 Contract No. KG047 yLf 7/1/2001 Community Care for Disabled Adults Adult Services Program 3. Specific frequency of visits such as two times a week or three times a week; 4. Activities permitted; 5. Diet; 6. Medications and treatments; 7. Dated signature of the physician. (b) Assessment of the need for home health aide services must be made by the case manager. A service plan must be developed, specifying frequency and duration of service, and formulated with the nurse supervisor, physician, licensed physical therapist, or licensed occupational therapist prior to the delivery of service. (c) A registered nurse, either paid or volunteer, must be on staff or under contract as a consultant to make home visits to each client at least every two weeks. The registered nurse will supervise the home health aides, assess whether the service plan is being carried out properly, attend or provide in-service training, review reports and records, and assist in employee performance evaluations. (d) The home health aide records services rendered during each visit, completes time and attendance records, participates in performance evaluations, prepares incident reports as the need arises, and attends pre-service and in-service training. (e) The service provider must develop emergency procedures to be followed in the event of a crisis during the course of care. (f) Home health aide care will not substitute for care provided by a registered or practical nurse, or a licensed therapist. Training (a) Pre-Service. The home health aide must have training in supportive services, which are required to provide and maintain bodily and emotional comfort, and assist the patient toward independent living in a safe environment. If the aide receives training through a vocational school, licensed/certified home health agency, or hospital, the curriculum will be documented. If training is received through the Revised 6/13/01 PSMAI No. GA07 Revision No. 01 Contract No. KG047 q> 7/1/2001 Community Care for Disabled Adults Adult Services Program agency, the curriculum will consist of at least forty-two hours, which include: 1. Role of the home health aide, differences in families, ethics, and orientation to the agency (two hours); 2. Physical appearance and personal hygiene (one hour). The following topics should be included: uniform; hair; hands and fingernails; cleanliness; teeth; makeup; perfume; jewelry and smoking; 3. Supervision by a registered nurse, registered physical therapist, occupational therapist, registered speech therapist (three hours). The following topics should be included: role of the supervisor; role of the aide; role of the physician; role of the patient; plan of care; assignment of tasks; record keeping; and performance evaluation; 4. Personal care services (twenty-four hours), to include the following topics; bathing; dressing; toileting; feeding (eating); bed making; ambulation; body mechanics; transfer techniques; range of motion and exercises; 5. Nutrition and food management (four hours), to include the following topics: basic food requirements; purchasing of food; preparation of food; storage of food; serving of food; and special diets; 6. Household management (two hours), to include the following topics: care of bedroom, bathroom, kitchen; care of clothing; and safety in the home; 7. Emotional aspects of disability, including death and dying (six hours); 8. If staff or volunteers have received prior equivalent service training, this training can be substituted for part or all of the required hours of pre-service training. The personnel file of the staff member or volunteer must include documentation of the prior training. (b) In-Service. In-service training for contract service providers, DCF staff and home health aides must be regularly scheduled to augment or refresh the home health aide's knowledge in any of the Revised 6/13/01 PSMAI No. GAD7 Revision No. 01 Contract No. KG047 4LP 7/[/2001 Community Care for Disabled Adults Adult Services Program above listed areas. A minimum of six hours per year is required; staff records must be documented to indicate training provided. Homemaker Service (1) Homemaker service means the performance of or assistance in accomplishing specific home management duties including housekeeping, meal planning and preparation, shopping assistance, and routine household activities by a trained homemaker. With district approval, it may include the purchase of home and/or cleaning supplies needed for the delivery of services. Otherwise, clients are responsible for purchasing their own cleaning supplies. (2) The unit of service is one hour (or quarter hour portion) of time spent in the provision of designated homemaker duties by a trained homemaker. It does not include time in transit to and from the client's place of residence except when providing shopping assistance, performing errands or other tasks on behalf of the client. If the service is to be provided to a couple, the unit of service must be assigned to either the eligible husband or wife, preferably the one who usually performs homemaking duties. (a) (b) (c) (d) (e) (f) (g) (h) (i) U) Revised 6/13/01 Revision No. 01 Service Tasks Meal planning and preparation; Housekeeping; Laundry; Clothing repair; Minor home maintenance. (e.g. changing light bulbs); Shopping assistance; Assistance with budgeting and paying bills; Client transportation, if permitted; Record keeping as required; Reporting changes in client condition or behavior, to supervisor; PSMAI No. GA07 Contract No. KG047 Lf7 7/1/2001 Community Care for Disabled Adults Adult Services Program (k) Following established emergency procedures. *Restrictions on homemaker activities: 1. Must not engage in work that is not specified in the homemaker assignment; 2. Must not accept gifts from clients; 3. Must not lend or borrow money or articles from clients; 4. Must not perform services requiring a public health nurse, a home health aid, or personal care worker to perform; 5. Must not handle money unless authorized by supervisor or case manager and bonded or insured by employer; 6. Must not transport the client unless authorized by supervisor or case manager. Service Provision Log. The homemaker is required to fill out a client service provision log. Any form used must record the following: the date of the visit; activities performed during the visit, and number of hours spent performing the activities. Training Requirements (a) Pre-Service. A total of twenty hours are required covering the following: CCDA program and purpose; medical and psychological aspects of disability; interpersonal relationships; nutrition and meal preparation; marketing and food storage; use of household equipment and supplies; planning and organizing household tasks; principles of cleanliness and safety of the home; record-keeping; agency policies and procedures; and emergency procedures. (b) If staff or volunteers have received prior equivalent service training, this training can be substituted for parts or all of the required hours of pre-service training. The personnel file of the staff member or volunteer must include documentation of the prior training. Revised 6/13/01 Revision No. 01 PSMAI No. GA07 Contract No. KG047 Lt8 7/I/2001 Community Care for Disabled Adults Adult Services Program Home Nursing Services (1) Home nursing service is part-time or intermittent nursing care administered to an individual by a licensed professional or pra~tical nurse or advanced registered nurse practitioner, as defined in Chapter 464, F.S., in the place of residence used as the individuals home, pursuant to a plan of care approved by a licensed physician. (2) The unit of service is one hour of client contact by the advanced registered nurse practitioner or the licensed practical nurse. (3) This is a health maintenance service as defined by Section 410.603(4), F.S. It lists those routine health service(s) necessary to help maintain the health of a disabled adult. Eligibility to Receive Home Nursing Services (a) A physician's prescription/plan of treatment is required to obtain home nursing services. A request for continuation of services, signed by a physician, is required at sixty-day intervals. (b) Funding sources inclusive of, but not limited to, Medicare, Medicaid and third party payment must be exhausted prior to utilization of CCDA funding for provision of home nursing services. Service Tasks (a) Home nursing provides services that assist the client in his/her efforts to maintain an optimal level of health of body and mind. (b) Home nursing assists the client to prevent the occurrence or progression of illness, thus decreasing the frequency of hospitalizations. (c) Home nursing can be rendered through a home health agency, or provided by an independently practicing registered nurse, a registered nurse employed by a county health unit, or an independently practicing licensed practical nurse working under the direction of a registered nurse. (d) Nursing service shall not be rendered in hospitals or skilled or intermediate care facilities. Revised 6/] 3/0] Revision No. 0] PSMAI No. GA07 Contract No. KG047 '-14 7!l /2001 Community Care for Disabled Adults Adult Services Program (e) Nursing services rendered in the home shall include observation, assessment, nursing diagnosis, care, health teaching and counseling, maintenance of health, prevention of illness, administration of prescribed medications and treatments, and the supervision and teaching of others in the performance of nursing tasks. Training Requirements (a) Pre-Service. A provider of home nursing services must hold a license, in good standing, to practice professional or practical nursing in the State of Florida. (b) In-Service. In-service training requirements can be met through attendance at professional meetings/conferences and/or completion of required course work for continuation of registration or licensure status. A minimum of six hours of meeting attendance, course work or other training related to the job function must be obtained per year; content and duration must be documented in staff and agency records. Interpreter Service (1) Interpreter service is assisting a client to communicate despite a hearing or speech impairment or language barrier. (2) A unit of interpreter service is one hour spent in providing interpreter service to and/or for a client. It does not include time spent in transit to and from a client's home or service provider, but rather is the time spent in interpreting for the client. Eligibility to Receive Interpreter Services (a) Client must have communication barrier significant enough to prevent him or her from effectively and accurately receiving or giving information. (b) Client must not be able to secure the service from his or her own support system. Scope of Service (a) Interpreter service is to be used to free clients from significant barriers to communication. Barriers: language and deafness. Revised 6/13/0] PSMAI No. GA07 Revision No. 0] Contract No. KG047 C;o 7/1/200 I Community Care for Disabled Adults Adult Services Program (b) Interpreter service should be used to assist clients to access community resources, medical services, or social security, disability, or other governmental agency resources. Training Requirements (a) Interpreters for the deaf must have one of the following nationally or state recognized certifications: comprehensive skills certified, interpreting certified, trans-literator certified, or QA screened level 3. (b) Language interpreters must be sufficiently proficient in the languages to be translated. Medical Equipment/Supplies (1) The purchase of medical equipment/supplies for use by CCDA clients is allowable under the CCDA program. Medical equipment/supplies may be durable, such as walkers, wheelchairs, bedside commodes, etc., or it may be non-durable, such as Chux bed pads, colostomy supplies, adult diapers, etc. Durable equipment should be loaned and returned to the program when the client no longer needs it, so that others may use it. Non-durable equipment/supplies are not to be reused. Expenditures of more than $100.00 are to be approved by the district before purchase. (2) There is no measurable "unit" of service for this category. Instead, providers are requested to maintain documentation regarding the expenditure of CCDA funds for this service. The following information should be tracked: (a) Description of the kinds of equipment requested and needed, and, how many requests were received for each (annually); (b) Of the requests documented, how many received the needed equipment (annually); (c) Itemization of durable equipment purchased: description, quantity, and price per item (annually); (d) Number of clients utilizing each type of durable equipment purchased (annually); Revised 6/13/0 I Revision No. 0 I PSMAI No. GAD7 Contract No. KG047 7'( 7/J /200 1 Community Care for Disabled Adults Adult Services Program (e) Itemization of non-durable equipment purchased: description, quantity, and price per item (annually); (f) Number of times non-durable equipment and supplies was given to CCDA clients. Scope of Service (a) The purchase of medical equipment/supplies should be used only as the last resource to provide the client with needed items. (b) The purchase of medical equipment/supplies can include both durable and non-durable equipment. Durable equipment should be loaned to clients so that more than one person may use the equipment. Medical Therapeutic Services (1) Medical Therapeutic Services are those corrective or rehabilitative services which are prescribed by a physician or nurse practitioner licensed in the State of Florida, provided by a professionally licensed, registered or certified professional and are designed to assist the disabled person to maintain or regain sufficient functional skills to live independently in the least restrictive environment possible. (2) Such therapies are necessary services for individuals who have suffered physical damage or debilitation due to disease or trauma and may include occupational therapy, physical therapy and services for individuals with speech, hearing and language disorders. (3) The unit of service is one hour of client contact by the health professional in the client's place of residence or facility where the service can be provided (e.g., hospital outpatient rehab center). (4) This is a health maintenance service as defined by Section 610.403(4), F.S. It lists those routine health service(s) necessary to help maintain the health of a disabled adult. Eligibility to Receive Medical Therapeutic Services (a) A physician or nurse practitioner, or speech, occupational, or physical therapist, must prescribe the needed services. A request for Revised 6/13/01 PSMAI No. GAO? Revision No. 01 Contract No. KG047 c;z 7/l/2001 Community Care for Disabled Adults Adult Services Program continuation of services, signed by one of the professionals named above is required at sixty day intervals. (b) A client receiving like services under another program component will not be regarded as eligible for duplicative medical therapeutic services, for example, a recipient of physical and occupational therapy while in an adult day care program will not be eligible for duplicative services in his/her place of residence or at a provider facility, unless the frequency of treatment(s) required does not correspond with the frequency of attendance at day care. Scope of Service (a) Services shall include occupational therapy, physical therapy, speech pathology and audiology. Definitions for these therapies may be found in the glossary. (b) Payment for supplies and equipment deemed by the therapist or physician as reasonable and necessary to the success of the treatment rendered to the client, will be eligible under this program in accordance with district program budgets. All resources will be exhausted prior to the utilization of CCDA funds for the purchase of supplies or equipment for medical therapeutic services. THE CCDA PROGRAM SHALL BE THE PROVIDER OF LAST RESORT. Education and Training Requirements. Any provider of a medical therapeutic service must hold current registration, certification or license to practice in the State of Florida in the designated area of the services to be provided. (a) Pre-Service. None is required. (b) In-Service. In-service training requirements can be met through attendance at professional meetingsl conferences and/or required course work for continuation of registration, certification or licensure status. A minimum of six hours of meeting attendance, course work or other training related to the job function must be obtained per year; content and duration must be documented in staff and agency records holding documentation of the employee's professional qualifications. Personal Care Revised 6/13/01 Revision No. 0 I PSMAI No. GAD7 Contract No. KG047 53 7!l /200 I Community Care for Disabled Adults Adult Services Program (1) Personal care means services to assist the disabled adult with bathing, dressing, ambulation, housekeeping, supervision, emotional security, eating, supervision of self-administered medications and assistance with securing health care from appropriate sources. Personal care services do not include medical services. (2) A unit of service is one hour (or quarter hour) of elapsed time spent in providing designated personal care services by a qualified personal care aide. It does not include time spent in transit to and from the client's home. (3) This is a health maintenance service as defined by Section 410.603(4), F.S. It lists those routine service(s) necessary to help maintain the health of a disabled adult. Service Tasks. The personal care aide will perform such tasks as: (a) Assisting the client with personal hygiene, dressing, feeding, or transfer or ambulatory needs, including use of wheelchair, crutches, walker; (b) Assisting with toileting and/or use of a bedpan; (c) Assisting the client with self-administered medications when ordered by the client's physician, and as prescribed in the personal care plan. The personal care aide may not administer the medication, but may bring the medication to the client and remind the client to take the medication at a specific time; (d) Assisting with food, nutrition and diet activities including preparation of meals when essential to good health; (e) Performing household services such as changing bed linens when the performance is essential to good health; (f) Accompanying the client to clinics, physician office visits, or other trips when health care needs require personal care assistance. Service Task Restrictions: (a) A registered nurse, either paid or volunteer, must be on the staff or under contract to make home visits to supervise personal care aides at least every 60 days. The registered nurse will assess whether activities in the service plan are being carried out properly; attend or provide in-service training; review reports and records; and conduct or Revised 6/13/01 PSMAI No. CA07 Revision No. 01 Contract No. KG047 <)'1 7/l/~001 Community Care for Disabled Adults Adult Services Program participate in client staffings. All such activities shall be documented in the case record. The registered nurse must also participate in the performance evaluation of the personal care aide. (b) Personal care will not substitute for the care usuallyprovided by a registered or practical nurse, therapist, or home health aide. The personal care aide WILL NOT change sterile dressings, irrigate body cavities, administer medications, or perform any other activities prohibited by Chapter 59A-8, F.A.C., Home Health Aide. (c) Personal care services MUST NOT be confused with services, which are commonly associated with homemaker and home health aide services. Services must be required SPECIFICALLY TO ASSIST THE CLIENT as outlined in the above sections. Training Requirements. Personal care aides must be trained in those supportive services, which are required to make the client comfortable and to assist the client toward independent living in a safe environment. The personal care staff will receive a minimum of 30 class hours of pre-service training administered by a registered nurse, or successfully complete and be certified as a graduate of the Nurse Aide Program administered by a vocational/technical school, licensed/certified home health agency, or hospital. (a) Pre-Service Training. 1. Role of the personal care provider and ethics (1 hour). 2. Physical appearance and personal hygiene (1 hour). 3. Supervision by registered nurse (3 hours). This should include topics such as: role of the supervisor; role of the personal care aide; role of the physician; role of the client; plan of care; assignment of tasks; record-keeping; and employee performance evaluation. 4. Personal care services (18 hours), to include the following topics: bathing; dressing; toileting; feeding (eating); bed-making; ambulation; and body mechanics. 5. Nutrition and food management (4 hours), to include the following topics; purchasing food; preparation of food; storage of food; and serving of food. Revised 6/13/01 Revision No. 01 PSMAI No. GA07 Contract No. KG047 55 71\ /200 I Community Care for Disabled Adults Adult Services Program 6. Household management (2 hours), to include: care of bedroom, bathroom, kitchen, care of clothing and safety in the home. 7. Physical, mental, and social aspects of disability; social aspects of death and dying (2 hours). (b) If staff or volunteers have received prior equivalent training, it may be substituted for part or all of the required hours of pre-service training. The personnel file of the staff member of volunteer must include documentation of the prior training. (c) In-Service Training. Staff providing personal care must be regularly scheduled for a minimum of 6 hours in-service training per year; training must be documented in staff records. Physical and/or Mental Examinations (1) CCDA funds may be used to purchase the services of a physician, psychologist, psychiatrist, or mental health professional in order for a CCDA client to receive needed medical or mental health services. (Use the departments approved fee schedule.) (2) A unit of service is measured in episodes, with one episode (one unit) defined as one examination, either physical or mental, made by one physician, psychologist, or mental health professional. (3) This is a health maintenance service as defined by Section 410.603(4), F.S. It lists those routine health service(s) necessary to help maintain the health of the disabled adult. THE DPOAA MUST APPROVE EACH EXAMINATION BEFORE SERVICES ARE RENDERED. Scope of Service. Physical and mental examinations should be provided for the purpose of evaluation, rather than extensive treatment provided over time through numerous examinations. Training Requirements. (a) Pre-Service Training. A provider of physical or mental examinations must hold a license in good standing to practice medicine, or to conduct psychological examinations, or in the case of Revised 6/13/01 PSMAI No. GA07 Revision No. 01 Contract No. KG047 )~ 7/1/2001 Community Care for Disabled Adults Adult Services Program professional mental health counseling, must be certified as a mental health professional. (b) In-Service Training. There are no in-service trainir;1g requirements. Respite Care (1) Respite care means relief or rest for a caregiver from the constant supervision, companionship, therapeutic and personal care on behalf of the client for a specified period of time. The purpose of the service is to maintain the quality of care to the client for a sustained period of time through temporary, intermittent relief of the primary caregiver. (2) The unit of service is one hour or quarter hour of elapsed time spent in the provision of respite care services by a qualified worker. Scope of Service (a) Respite care may be provided for up to 240 hours per client per calendar year depending upon individual need. The service may be extended up to 360 hours as recommended by the client's case manager and with documented approval by their immediate supervisor. The service may be provided during a concentrated period or spaced throughout the year. Additional hours may be approved by the district on a case by case basis. (b) The case manager will determine the level and intensity of care required by a client. The case manager may obtain consultation from other service providers, the client's family, caregiver, physician, or nurse to determine the appropriate level of respite care needed. (c) Respite care will not be substituted for the care usually provided by a registered nurse, licensed practical nurse, or therapist. (d) In-home respite care may be provided by staff qualified as a homemaker, home health aide, personal care worker, sitter or companion, a combination of the above, or a trained volunteer, provided that service standards are met. Revised 6/13/01 Revision No. 01 PSMAI No. GA07 Contract No. KG047 ')7 7/1/2001 Revised 6/13/01 Revision No. 01 Community Care for Disabled Adults Adult Services Program (e) Services provided for respite purposes will be classified as such and not as homemaker, home health aide, personal care services and the like, even though a homemaker or health aide may render the service. (f) Respite care staff must be appropriately supervised. A health or social service professional must be available to supervise and provide in-service training to workers providing the respite services. If, for medical reasons, a home health aide must provide all or part of the respite care services, a registered nurse or health professional must supervise the aide. As an alternative, an agreement may be developed with a visiting nurses association, the Red Cross, or a home health agency, to supervise respite staff. (g) Respite care staff will be adequately trained to respond to a crisis, which may occur during the caregiver's absence. (h) Respite care is to be provided in the client's home in familiar surroundings, however, when a respite caregiver is not available to go to the client's home, respite care may be provided by foster homes, adult congregate living facilities, or nursing homes on a temporary basis. RESPITE CARE SERVICE MAY NOT BE PROVIDED TO RESIDENTS RESIDING IN NURSING HOMES OR ASSITED LIVING FACILITIES. Training Requirements. (a) Pre-Service Training. Staff or volunteers providing this service must receive at least twenty hours of instruction in the following areas: 1. Health problems and care of disabled persons; 2. Basic personal care procedures such as grooming; 3. First aid and handling of emergencies. Formal written emergency procedures will be developed for the respite staff to follow should an emergency occur; 4. Food, nutrition, meal preparation, and household management; 5. If staff or volunteers have received prior equivalent service training, the prior training can be substituted for part or all of the required hours of pre-service training. PSMAI No. GA07 Contract No. KG047 )8 7/1!2001 Community Care for Disabled Adults Adult Services Program (b) In-Service. In-service training for respite care workers will be scheduled regularly. Minimum in-service training must be provided at least once per year for a total of six hours. Content and duration must be documented in staff records. Training. Training required is dependent upon level of care provided. If personal care is to be provided, the personal care standards must be met. Education. Education required is dependent upon level of care provided; however, the respite worker must have the ability to read, write, and complete required reports. Transportation (1) Transportation service is the transport of a client to and/or from service providers or community resources. Any transportation essential to the implementation of the service plan is allowable. (2) Transportation service is measured in trips: one trip is defined as one, one-way trip measured from a point of origin to a destination. The following are two examples of measurement: Example #1: Client is taken from home to the doctor's office. 1 trip Client is taken from the doctor's office to the drug store. 1 trip Client is taken from the drug store back home. 1 trip Total # trips this episode: 3 Example #2: Client is taken from home to rehab therapy. 1 trip Client is taken from rehab therapy to the grocery store. 1 trip Client is taken from the grocery store to the drug store. 1 trip Client is taken from the drug store back to the grocery store (forgot eggs). 1 trip Client is taken from the grocery store back home. 1 trip Total # trips this episode: 5 Scope of Service Revised 6/13/01 Revision No. 01 PSMAI No. GAG7 Contract No. KG047 <;q 7/1/2001 Community Care for Disabled Adults Adult Services Program (a) Services will be provided on a demand/response basis. Except for emergencies, clients must request services at least twenty-four hours in advance to facilitate efficient use of vehicles and staff. (b) Existing transportation systems and equipment must be utilized before CCDA funds are used for transportation services. (c) Services may be provided by ambulance, taxicab, common carrier, or provider vehicle. The agency or the vehicle owner must provide excess liability coverage. Transportation services will be provided only by persons having a valid Florida driver's license. If volunteers are used, they must have a valid driver's license. Drivers who transport clients on a regular basis in provider vehicles must have a valid Florida Chauffeurs license. (d) When transporting one or two clients, a driver may act as an escort provided that the case manager determines that the client cannot be left alone while receiving the services, and the client's needs will not interfere with the driver's ability to safely control the vehicle. In such instances, only one or the other may be counted in units of service; transportation trips or escort hours. (e) If the client requires supervision while in the vehicle, which the driver cannot provide, a staff person other than the driver must provide supervision. (3) Minimum Service Standards. The following service standards for transportation must be adhered to: (a) Provide services in compliance with federal, state and local rules and regulations issued by the Department. (b) Document that staff personnel and volunteers are fully trained to provide the services offered by the transportation program. (c) CCDA funds may not be used to purchase vehicles. (d) Document that all drivers who transport clients on a regular basis in provider vehicles have: 1. A valid State of Florida Chauffeur License; 2. Minimum of one year driving experience with vehicles similar to those to be operated for the provider; Revised 6/13/01 Revision No. 01 PSMAJ No. GA07 Contract No. KG047 Leo 7/1/2001 Revised 6/13/01 Revision No. 0 I Community Care for Disabled Adults Adult Services Program 3. A safe driving record acceptable for insurance coverage; 4. Successfully completed an American Red ~ross or similar program. (e) Document that volunteers who drive privately owned automobiles to transport clients meet the minimum requirements set forth in CFOP 125-1, Community ResourcesNolunteer Management.. (f) Obtain and maintain minimum vehicle insurance coverage on all provider owned or leased vehicles in accordance with the Division of Risk Management. (g) All unusual incidents, accidents or problems must be reported to proper authorities and investigated by supervisory staff and records maintained. Training Requirements. (a) Pre-Services Training. A total of 10 hours is required for contract service providers and DCF staff. If staff or volunteers have received prior equivalent training, it can be substituted for parts or all of this requirement. The following topics should be included in the training: interpersonal relationships; operation of vehicle and equipment; accident and emergency procedures in the event something may happen to the client while being transported; and CCDA program and purpose. (b) In-Service Training. Contract service staff providing medical transportation must be scheduled regularly for in-service training to augment or refresh knowledge in any of the above listed areas. A minimum of six hours must be scheduled per year, content and duration documented in agency and staff records. PSMAI No. GA07 Contract No. KG047 ~r EXHIBIT B Fiscal Year 2003-2004 Community Care for Disabled Adults Cumulative Summary Report I. Demographics District: Name of Contract Manager: Phone Number: SC Local Reporting Period: 3 Month 6 Month 9 Month 12 Month II. Expenditures (1) Total CCDA dollars: (2) Total expenditures this quarter: (3) Total expenditures spent to date: (4) Encumbrances *: (5) Balance: III. Report Prepared By: Phone Number: * such as medical equipment, retrofitting, special needs etc. GZ ~ o :J :T .;: '-l o fii (jj o C m z '-l C/) C/) Om llJ ;;U Ul :5 Cll 0 m c z -I C/) !: 0 c -.j 0 :J (7) ~ .". ~ (I) (I) (I) (I) (I) (I) (I) ~ (I) (I) (I) ~ (I) (I) (I) (I) , (I) (I) (I) , (I) (I) (I) , (I) (I) (I) ~; ~ ~,~ ~ ~ 0 o O!=,!=, 0 0 0 0 0 0 0 0 0 0 0 0' 0 0 0 0 0 0 0 0 0 010 0 0 0 ~ 50 o 000000000000000000000,0000000,0 o 000000000000000000000000,00000 .;: -Efi 0> (J) -.j ~ Cll llJ (jj" C :J ~ ~~~~'~~~~~~~~~~~~~~~~~~I~.~!~,~~~~ o 0 00 0 0 0 0 0 00 00 0 00 00 0 00 0 0001010'0 00 o 000000000000000000000000 OiO 0 0 0 o 000000000000000000000000010.000 ~ o :J :T .;: o ::T . o ... Cll ~ 0 c U1 0 :J U1 ~ ~ !=' o o s: 00 o :J ~g: .;: ~~~~~~~~~~~~~~~i~~~~~~!~~!~~'~!~~,~ !=' !=' !=' !=' !=' !=' !=' !=' !=' !=' !=' !=' !='.!=' !=' !=' !=' !=' !=' !=' !=' I!=' !=' i!=, !=' i !=' I!=' !='!=' g g g g g g g g g g g g gig g g g g g g gig g'g g g'g'gig "'tl o ~ Oc o :J ~ ~ 0 0 0 :J ~ :T .;: 3 I llJ 0 ~ 3 :J Cll to ~ o o o ~~~~~~'~~~!~~~:~i~:~~~i~~~~ 0000100000000:0 oio 0 o!o 0 00 o 0 0 o! 0 0 0 0 0 0 0 0: 0 010. <::>5' i 0 0,0 0 ~ (I) ~ ~ (I) ~. (I) (I) 00000000 00000000 00000000 ~ o o o ~ 0 C 0> 0 :J m ~ .". () ~ () 0 0 :J ~ ... 0 ~ Cll 0 () ::J 0 ~ t: ::J '< ..... '< C/) t: :J 3 I 3 0 llJ 3 ~ Cll ;:0 (Jl Cll Cll "0 ~. 0 ::l. 0 Cll -., VI 0 ... ~ C1l s: 0 ::J ..... ::T 0 -., m X I OJ ::j () DEPARTMENT OF CHILDREN AND FAMILIES EXHIBIT D OFFICE OF FAMILY SAFTEY MONTHLY REQUEST FOR PAYMENT AND EXPENDITURE REPORT PROVIDER FED. 10 # NAME AND MAILING ADDRESS OF PAYEE: CONTRACT AMNT.: REIMBURSEMENT YTD.: CONTRACT BALANCE: DATE: CONTRACT#: PERIOD OF SERVICE PROVISION: NAME OF SERVICE UNITS/ AMOUNT PER UNIT/ TOTAL AMOUNT OR DESCRIPTION OF MATERIALS QUANTITY EPISODE DUE TOTAL TOTAL MATCH REQUIRED PAYMENT FOR CONTRACT: REQUESTED THIS MNTH. YTD. LOCAL CASH MATCH n FLORIDA DEPARTMENT OF LOCAL IN-KIND ~ CHILDREN TOTAL DEDUCTIONS Sl, & FAMILIES REMAINING MATCH BALANCE SIGNITURE OF PREPARER APPROVED BY DATE COMPLETED TITLE ';F THIS INVOICE IS FOR A FIXED PRICE CONTRACT. THE REQUEST FOR PAYMENT WILL BE DETERMINED :;Y DIVIDING THE LENGTH OF THE CONTRACT INTO THE CONTRACTED AMOUNT (EX.-S12,OOO[ALLOCATION] DIVIDED BY 12 MONTHS (THE LENGTH OF THE CONTRACT]=S1.000 PAYMENT REQUEST) ON A COST REIMBURSEMENT CONTRACT THE PAYMENT REQUEST WILL BE THE MONTHLY REQUEST EXPENSE CHILDREN AND FAMILIES USE ONLY DATE INV. RCD. APPROVED BY: DATE IORG EO OBJ DESC. AMNT. 10CA (P+ ~L(IH riApREN lS2l & FAMILIES EXHIBIT E SECURITY AGREEMENT FORM The Department of Children and Families has authorized you: Employee's Name/Organization to have access to sensitive data through the use of computer-related media (e.g., printed reports, microfiche, system inquiry, on-line update, or any magnetic media). Computer crimes are a violation of the department's disciplinary standards and, in addition to departmental discipline, the commission of computer crimes may result in Federal and/or State felony criminal charges. . By my signature, I acknowledge that I have received, read and understand the Computer Related Crimes Act, Chapter 815, F.S. . By my signature, I acknowledge that I have received, read and understand Sections 7213, 7213A, and 7431 of the Internal Revenue Code, which provide civil and criminal penalties for unauthorized inspection or disclosure of Federal tax data. . By my signature, I acknowledge that it is the policy of the Department of Children and Families that under no circumstances shall any contract employee be allowed access to IRS tax information. I understand that a security violation may result in criminal prosecution according to the provisions of Federal and State statutes and may also result in disciplinary action against me according to the provisions in the Employee Handbook. I agree to be bound by the provisions of CFOP 50-6. The minimum department security requirements are: . Personal passwords are not to be disclosed. . Information is not to be obtained for my own or another person's personal use. Print Employee's Name Signature of Employee Date Print Supervisor's Name Signature of Supervisor Date (p) Distribution of Copies: Original - Personnel File/Contract File Copy - Security File Copy - Employee CF 114, JF 08/2001 District Tracking Number (for CRITICAL incidents) 11 Florida Department of CH I LDREN & FAMI LI ES 11,66 (COl), 59 (SFETC) YEAR Sequence Code Check if CLOSED Program Code (AS, oA, DO, ESS, FS), MH, SA DISTRICT 11 INCIDENT REPORT EXHIBIT F (Critical incidents must be reported to District Administrator within 24 hours of notification.) CHECK IF CRITICAL 0 [CONFIDENTIAL WARNING: The information contained in this report is confidential. You are hereby notified that dissemination, distribution, or copying of this document is strictly prohibited. unless authorized by the Department of Children & Fam ilies. I. IDENTIFYING INFORMATION Reporting Party Phone #: Reporting Party Name District Program Area: Specific Program: Please respond to one of the following as appropriate. a. Contract Provider Name Contract Facility Name (if appropriate) b. Foster Home Name c. OS Home Name d. DCF Facility Name e. Other Name Is this a licensed facility? DYes 0 No 0 Don't know. Specific location/address where incident occurred: Date of Incident / / Time of Incident DCF Unit # II. TYPE OF INCIDENT Check one box only. 1. 0 Abuse/Neglect/Exploitation 2.0 Altercation 3. D Bomb Threat 4. 0 Client Injury D Illness 5. 0 Client Death 6. D Contraband DDrugs 7. 0 Elopement 8. 0 Escape 9. D Media Coverage 10. D Misconduct DCriminal Activity 11. 0 Sexual Battery 12. 0 Suicide Attempt 13. 0 Theft DVandalism DDamage DSabotage 14. D Other Incidents 15. 0 Non-Critical Other III. PARTICIPANT(S) WITNESS(ES) (if applicable) FIRST Name LAST Name Add SS# if Birth Date Race Gender Client Employee Participant Witness employee or client is a participant _/_1- 0 0 0 0 -/-/- 0 0 0 0 -/-/- 0 0 0 0 _/_1- 0 0 0 0 IV. DESCRIPTION OF INCIDENT Give Detailed Account - (Who, What, When, Where, Why, How) - Add Pages If Necessary ,&G CONFIDENTIAL v. CORRECTIVE ACTION AND FOllOW UP Immediate corrective action taken Is follow-up action needed? NoD YESD If yes, specify: &7 CONFIDENTIAL VI. INDIVIDUALS NOTIFIED EXTERNAL NOTIFICATION Agency Notified Person Contacted Status Date/Time Called Copy Abuse Registry Name Report Accepted 1-800-962-2873 D D 10# Yes D NoD Agency for Health Care Administration Name: N/A D D Law Enforcement-Department Officer's Name I Badge # Case # (if avail) N/A D D Parent/Guardian/ Family Member Name Name: N/A D D Other (Please Specify) Name: N/A D D DCF (for providers only) Name: N/A D D VII. REVIEW AND SIGNATURES NAME SIGNATURE TITLE PHONE # DATE REPORTING / / EMPLOYEE --- SUPERVISOR / / --- DCF INTERNAL NOTIFICATION Individual/Agency DatelTime Called Copy Individual/Agency Notified Date/Time Called Copy Notified Client Relations 0 0 Employee Safety Program 0 0 District Administrator 0 0 Florida Local Advocacy Committee 0 0 Division Director/ H.R. Workers' Compensation Facility Director 0 0 Coordinator (employee related incidents only) 0 0 District Legal Counsel 0 0 Program Office/Risk Manager 0 0 DS Support Coordinator/Case 0 0 Others - (Please specify) 0 0 Manager EEOC 0 0 Contract Manager VIII. DCF REVIEW AND SIGNATURES IR Liaison Review: NAME SIGNATURE TITLE PHONE # DATE Initial if complete. ADMINISTRATOR / ON CALL MANAGER / / --- DIVISION DIRECTOR/ FACILITY DIRECTOR / / --- G ~ ATTACHMENT I I The administration of resources awarded by the Department of Children & Families to the provider may be subject to audits as described in this attachment. MONITORING In addition to reviews of audits conducted in accordance with OMS Circular A-133 and Section 215.97, F.S., as revised, the Department may monitor or conduct oversight reviews to evaluate compliance with contract, management and programmatic requirements. Such monitoring or other oversight procedures may include, but not be limited to, on-site visits by Department staff, limited scope audits as defined by OMS Circular A-133, as revised, or other procedures. Sy entering into this agreement, the recipient agrees to comply and cooperate with any monitoring procedures deemed appropriate by the Department. In the event the Department determines that a limited scope audit of the recipient is appropriate, the recipient agrees to comply with any additional instructions provided by the Department regarding such audit. The recipient further agrees to comply and cooperate with any inspections, reviews, investigations, or audits deemed necessary by the Department of Financial Services or the Auditor General. AUDITS P ART I: FEDERAL REQUIREMENTS This part is applicable if the recipient is a State or local government or a non-profit organization as defined in OMS Circular A-133, as revised. In the event the recipient expends $300,000 or more in Federal awards in its fiscal year, the recipient must have a single or program-specific audit conducted in accordance with the provisions of OMS Circular A- 133, as revised. In determining the Federal awards expended in its fiscal year, the recipient shall consider all sources of Federal awards, including Federal resources received from the Department of Children & Families. The determination of amounts of Federal awards expended should be in accordance with guidelines established by OMS Circular A-133, as revised. An audit of the recipient conducted by the Auditor General in accordance with the provisions of OMS Circular A-133, as revised, will meet the requirements of this part. In connection with the above audit requirements, the recipient shall fulfill the requirements relative to auditee responsibilities as provided in Subpart C of OMS Circular A-133, as revised. The schedule of expenditures should disclose the expenditures by contract number for each contract with the Department in effect during the audit period. The financial statements should disclose whether or not the matching requirement was met for each applicable contract. All questioned costs and liabilities due the Department shall be fully disclosed in the audit report package with reference to the specific contract number. 03/01/2003 (Oq PART II: STATE REQUIREMENTS This part is applicable if the recipient is a nonstate entity as defined by Section 215.97(2)(1), Florida Statutes. In the event the recipient expends a total amount of state financial assistance equal to or in excess of $300,000 in any fiscal year of such recipient, the recipient must have a State single or project-specific audit for such fiscal year in accordance with Section 215.97, Florida Statutes; applicable rules of the Executive Office of the Governor, the Department of Financial Services and Chapters 10.550 (local governmental entities) or 10.650 (nonprofit and for-profit organizations), Rules of the Auditor General. In determining the state financial assistance expended in its fiscal year, the recipient shall consider all sources of state financial assistance, including state financial assistance received from the Department of Children & Families, other state agencies, and other nonstate entities. State financial assistance does not include Federal direct or pass-through awards and resources received by a nonstate entity for Federal program matching requirements. In connection with the audit requirements addressed in the preceding paragraph, the recipient shall ensure that the audit complies with the requirements of Section 215.97(7), Florida Statutes. This includes submission of a financial reporting package as defined by Section 215.97(2)(d), Florida Statutes, and Chapters 10.550 or 10.650, Rules of the Auditor General. The schedule of expenditures should disclose the expenditures by contract number for each contract with the Department in effect during the audit period. The financial statements should disclose whether or not the matching requirement was met for each applicable contract. All questioned costs and liabilities due the Department shall be fully disclosed in the audit report package with reference to the specific contract number. P ART III: REPORT SUBMISSION Any reports, management letters, or other information required to be submitted to the Department pursuant to this agreement shall be submitted within 180 days after the end of the provider's fiscal year or within 30 days of the recipient's receipt of the audit report, whichever occurs first, directly to each of the following unless otherwise required by Florida Statutes: A. Contract manager for this contract (2 copies) B. Department of Children & Families ASFMI Building 2, Room 30 I 1317 Winewood Boulevard Tallahassee, FL 32399-0700 03/0 I /2003 10 C. Copies of the reporting packages for audits conducted in accordance with OMB Circular A- I 33, as revised, and required by Part I of this agreement shall be submitted, when required by Section .320(d), OMB Circular A-133, as revised, by or on behalf of the recipient directly to the Federal Audit Clearinghouse designated in OMB Circular A-133, as revised (the number of copies required by Sections .320( d)(l) and (2), OMB Circular A-133, as revised, should be submitted tn th~ Federal Auditing Clearinghouse), at the following address: Federal Audit Clearinghouse Bureau of the Census 120 I East 10'h Street Jeffersonville, IN 47132 and other Federal agencies and pass-through entities in accordance with Sections .320(e) and (0, OMB Circular A-133, as revised. D. Copies of reporting packages required by Part II of this agreement shall be submitted by or on behalf of the recipient directly to the following address: Auditor General's Office Room 40 I, Pepper Building III West Madison Street Tallahassee, Florida 32399-1450 Providers, when submitting audit report packages to the Department for audits done in accordance with OMB Circular A-133 or Chapters 10.550 (local governmental entities) or 10.650 (nonprofit or for-profit organizations), Rules of the Auditor General, should include, when available, correspondence from the auditor indicating the date the audit report package was delivered to them. When such correspondence is not available, the date that the audit report package was delivered by the auditor to the provider must be indicated in correspondence submitted to the Department in accordance with Chapter 10.558(3) or Chapter 10.657(2) Rules of the Auditor General. P ART IV: RECORD RETENTION The recipient shall retain sufficient records demonstrating its compliance with the terms of this agreement for a period of six years from the date the audit report is issued and shall allow the Department or its designee, the Department of Financial Services, or the Auditor General access to such records upon request. The recipient shall ensure that audit working papers are made available to the Department or its designee, the Department of Financial Services, or the Auditor General upon request for a period of three years from the date the audit report is issued, unless extended in writing by the Department. 03/01/2003 '7( 01/08/03 CF9A No. Client (gJ Non-Client 0 Multi-District 0 FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES STANDARD CONTRACT THIS CONTRACT is entered into between the Florida Department of Children and Families, hereinafter referred to as the "department," and Monroe County (Monroe County In Home Services) hereinafter referred to as the "provider." I. THE PROVIDER AGREES: A. Contract Document To provide services in accordance with the terms and conditions specified in this contract including all attachments and exhibits, which constitute the contract document. B. Requirements of Section 287.058 F.S. To provide units of deliverables, including reports, findings, and drafts, as specified in this contract, which must be received and accepted by the contract manager in w.riting prior to payment. To submit bills for fees or other compensation for services or expenses in sufficient detail for a proper pre-audit and post-audit. Where itemized payment for travel expenses are permitted in this contract, to submit bills for any travel expenses in accordance with section 112.061, F.S. or at such lower rates as may be provided in this contract. To allow public access to all documents, papers, letters, or other public records as defined in subsection 119.011(1), F.S., made or received by the provider in conjunction with this contract except that public records which are made confidential by law must be protected from disclosure. It is expressly understood that the provider's failure to comply with this provision shall constitute an immediate breach of contract for which the department may unilaterally terminate the contract. C. Governing Law 1. State of Florida Law That this contract is executed and entered into in the State of Florida, and shall be construed, performed and enforced in all respects in accordance with the Florida law including Florida provisions for conflict of laws. 2. Federal Law a. That if this contract contains federal funds the provider shall comply with the provisions of 45 CFR, Part 74, and/or 45 CFR, Part 92, and other applicable regulations. b. That if this contract contains federal funds and is over $100,000, the provider shall comply with all applicable standards, orders, or regulations issued under section 306 of the Clean Air Act, as amended (42 U.S.C. 7401 et seq.), section 508 of the Federal Water Pollution Control Act as amended (33 U.S.C. 1251 et seq.), Executive Order 11738 as amended and where applicable, and Environmental Protection Agency regulations (40 CFR, Part 30). The provider shall report any violations of the above to the department. c. That no federal funds received in connection with this contract may be used by the provider, or agent acting for the provider, to influence legislation or appropriations pending before the Congress or any State legislature. If this contract contains federal funding in excess of $10Q,000, the provider must, prior to contract execution, complete the Certification Regarding Lobbying form, Attachment N/A . If a Disclosure of Lobbying Activities form, Standard Form LLL, is required, it may be obtained from the contract manager. All disclosure forms as required by the Certification Regarding Lobbying form must be completed and returned to the contract manager, prior to payment under this contract. d. That unauthorized aliens shall not be employed. The department shall consider the employment of unauthorized aliens a violation of section 274A(e) of the Immigration and Nationality Act (8 U.s.C. 1324 a). Such violation shall be cause for unilateral cancellation of this contract by the department. e. That if this contract contains $10,000 or more of federal funds, the provider shall comply with Executive Order 11246, Equal Employment Opportunity, as amended by Executive Order 11375 and others, and as supplemented in Department of Labor regulation 41 CFR, Part 60 and 45 CFR, Part 92, if applicable. f. That if this contract contains federal funds and provides services to children up to age 18, the provider shall comply with the Pro-Children Act of 1994 (20 U.S.C. 6081). Failure to comply with the provisions of the law may result in the imposition of a civil monetary penalty of up to $1,000 for each violation and/or the imposition of an administrative compliance order on the responsible entity. This clause is applicable to all subcontracts. D. Audits, Records and Retention 1. To establish and maintain books, records and documents (including electronic storage media) sufficient to reflect all income and expenditures of funds provided by the department under this contract. 2. To retain all client records, financial records, supporting documents, statistical records, and any other documents (including electronic storage media) pertinent to this contract for a period of six (6) years after completion of the contract, or if an audit has been initiated and audit findings have not been resolved at the end of six (6) years, the records shall be retained until resolution of the audit findings or any litigation which may be based on the terms of this contract, at no additional cost to the department. CF Standard Contract, JF 01/2003 CONTRACT # KG042 01/08/03 3. Upon demand, at no additional cc;." to the department, the provider will facilit.___ the duplication and transfer of any records or documents during the required retention period In SubsectIon I, Paragraph 0.2. 4. To assure that these records shall be subject at all reasonable times to inspection, review, copying, or audit by Federal, State, or other personnel duly authorized by the department. 5. At all reasonable times for as long as records are maintained, persons duly authorized by the department and Federal auditors, pursuant to 45 CFR, Section 92.36(i) (10). shall be allowed full access to and the right to examine any of the provider's contracts and related records and documents, regardless of the form in which kept. 6. To provide a financial and compliance audit to the department as specified in this contract and in Attachment II and to ensure that all related party transactions are disclosed to the"auditor. - 7. To include the aforementioned audit and record keeping requirements in all subcontracts and assignments E. Monitoring by the Department To permit persons duly authorized by the department to inspect and copy any records, papers, documents, facilities, goods and services of the provider which are relevant to this contract, and to interview any clients, employees and subcontractor employees of the provider to assure the department of the satisfactory performance of the terms and conditions of this contract. Following such review, the department will deliver to the provider a written report of its findings and request for development, by the provider of a corrective action plan where appropriate. The provider hereby agrees to timely correct all deficiencies identified in the corrective action plan. F. Indemnification NOTE: Except to the extent permitted by s.768.28 , F. S, or other applicable Florida Law, paragraphs I.F.1. and 2. are not applicable to contracts executed between state agencies or subdivisions, as defined in subsection 768.28(2), F.S. 1. To be liable for and indemnify, defend, and -hold the department and all of its officers, agents, and employees harmless from all claims, suits, judgments, or damages; including attorneys' fees and costs, arising out of any act, actions, neglect, or omissions by the provider, its agents, or employees during the performance or operation of this contract or any subsequent modifications thereof. 2. That its inability to evaluate its liability or its evaluation of liability shall not excuse the provider's duty to defend and to indemnify within seven (7) days after notice by the department by certified mail. After the highest appeal taken is exhausted, only an adjudication or judgment specifically finding the provider not liable shall excuse performance of this provision. The provider shall pay all costs and fees including attorneys' fees related to these obligations and their enforcement by the department. The department's failure to notify the provider of a claim shall not release the provider from these duties. The provider shall not be liable for the sole negligent acts of the department. G. Insurance To provide continuous adequate liability insurance coverage during the existence of this contract and any renewal(s) and extension(s) of it. By execution of this contract, unless it is a state agency or subdivision as defined by subsection 768.28(2), F.S., the provider accepts full responsibility for identifying and determining the type(s) and extent of liability insurance necessary to provide reasonable financial protections for the provider and the clients to be served under this contract. Upon the execution of this contract, the provider shall furnish the department written verification supporting both the determination and existence of such insurance coverage. Such coverage may be provided by a self-insurance program established and operating under the laws of the State of Florida. The department reserves the right to require additional insurance as specified in this contract. H. Confidentiality of Client Information Not to use or disclose any information concerning a recipient of services under this contract for any purpose prohibited by state or federal law or regulations (except with the written consent of a person legally authorized to give that consent or when authorized by law). I. Assignments and Subcontracts 1. To neither assign the responsibility for this contract to another party nor subcontract for any of the work contemplated under this contract without prior written approval of the department which shall not be unreasonably withheld. Any sublicense, assignment, or transfer otherwise occurring without prior approval of the department shall be null and void. , 2. To be responsible for all work performed and for all commodities produced pursuant to this contract whether actually furnished by the provider or its subcontractors. Any subcontracts shall be evidenced by a written document. The provider further agrees that the department shall not be liable to the subcontractor in any way or for any reason. The provider, at its expense, will defend the department against such claims. 3. To make payments to any subcontractor within seven (7) working days after receipt of full or partial payments from the department in accordance with section 287.0585, F.S., unless otherwise stated in the contract between the provider and subcontrac~or. Failure to pay within seven (7) working days will result in a penalty which shall be charged against the provider and paid to the subcontractor in the amount of one-half of one percent (.005) of the amount due per day from the expiration of the period allowed for payment. Such penalty shall be in addition to actual payments owed and shall not exceed fifteen (15%) percent of the outstanding balance due. 2 CONTRACT # KG042 01/08/03 4, That the State of Florida shall at all times be entitled to assign or transfer its f '::JIlts, duties, or obligations under this contract to another governmental agency in the State of Florida, upon giving prior written notice to the provider. In the event the State of Florida approves transfer of the provider's obligations, the provider remains responsible for all work performed and all expenses incurred in connection with the contract. This contract shall remain binding upon the successors in interest of either the provider or the department. J. Return of Funds To return to the department any overpayments due to unearned funds or funds disallowed pursuant to the terms and conditions of this contract that were disbursed to the provider by the department. In the. event that the provider or its independent auditor discovers that an overpayment has been made, the provider shall repay said overpayment immediately without prior notification from the department. In the event that the department first discovers an overpayment has been made, the contract manager, on behalf of the department, will notify the provider by letter of such findings. Should repayment not be made forthwith, the provider will be charged at the lawful rate of interest on the outstanding balance after department notification or provider discovery. K. Client Risk Prevention and Incident Reporting 1. That if services to clients are to be provided under this contract, the provider and any subcontractors shall, in accordance with the client risk prevention system, report those reportable situations listed in CFOP 215-6 in the manner prescribed in CFOP 215-6 or district operating procedures. 2. To immediately report knowledge or reasonable suspicion of abuse, neglect, or exploitation of a child, aged person, or disabled adult to the Florida Abuse Hotline on the statewide toll-free telephone number (1-800-96ABUSE) As required by Chapters 39 and 415, F.S., this provision is binding upon both the provider and its employees. L. Purchasing 1. To purchase articles which are the subject of or are required to carry out this contract from Prison Rehabilitative Industries and Diversified Enterprises, Inc., (PRIDE) identified under Chapter 946, F.S., in the same manner and under the procedures set forth in subsections 946.515(2) and (4), F.S. For purposes of this contract, the provider shall be deemed to be substituted for the department insofar as dealings with PRIDE. This clause is not applicable to subcontractors unless otherwise required by law. An abbreviated list of products/services available from PRIDE may be obtained by contacting PRIDE, (850) 487-3774. 2. To procure any recycled products or materials, which are the subject of or are required to carry out this contract, in accordance with the provisions of sections 403.7065, and 287.045, F.S. M. Civil Rights Requirements 1. Not to discriminate against any employee in the performance of this contract or against any applicant for employment because of age, race, religion, color, disability, national origin, marital status or sex. The provider further assures that all contractors, subcontractors, subgrantees, or others with whom it arranges to provide services or benefits to participants or employees in connection with any of its programs and activities are not discriminating against those participants or employees because of age, race, religion, color, disability, national origin, marital status or sex. This is binding upon the provider employing fifteen (15) or more individuals. 2. To complete the Civil Rights Compliance Questionnaire, CF Forms 946 A and B, in accordance with CFOP 60-16. This is binding upon providers that have fifteen (15) or more employees. N. Independent Capacity of the Contractor 1. To act in the capacity of an independent contractor and not as an officer, employee of the State of Florida, except where the provider is a state agency. Neither the provider nor its agents, employees, subcontractors or assignees shall represent to others that it has the authority to bind the department unless specifically authorized in writing to do so. 2. This contract does not create any right to state retirement, leave benefits or any other benefits of state employees as a result of performing the duties or obligations of this contract. 3. To take such actions as may be necessary to ensure that each subcontractor of the provider will be deemed to be an independent contractor and will not be considered or permitted to be an agent, servant, joint venturer, or partner of the State of Florida. 4. The department will not furnish services of support (e.g., office space, office supplies, telephone service, secretarial or clerical support) to the provider, or its subcontractor or assignee, unless specifically agreed to by the department in this contract. 5. All deductions for social security, withholding taxes, income taxes, contributions to unemployment compensation funds and all necessary insurance for the provider, the provider's officers, employees, agents, subcontractors, or assignees shall be the sole responsibility of the provider. O. Sponsorship As required by section 286.25, F.S., if the provider is a non-governmental organization which sponsors a program financed wholly or in part by state funds, including any funds obtained through this contract, it shall, in publicizing, advertising, or describing the sponsorship of the program, state: "Sponsored by (provider's name) and the State of FlOrida, Department of Children and Families." If the sponsorship reference is in written material, the words "State of FlOrida, Department of Children and Families" shall appear in the same size letters or type as the name of the organization. 3 CONTRACT # KG042 01/08/03 P. Publicity Without limitation, the provider and its employees, agents, and representatives will not, without prior departmental written consent in each instance, use in advertising, publicity or any other promotional endeavor any State mark, the name of the State's mark, the name of the State or any State affiliate or any officer or employee of the State, or represent, directly or indirectly, that any product or service provided by the provider has been approved or endorsed by the State, or refer to the existence of this contract in press releases, advertising or materials distributed to the provider's prospective customers. Q. Final Invoice To submit the final invoice for payment to the department no more than ~ days after the contract ends or IS terminated. If the provider fails to do so, all rights to payment are forfeited and the department will not honor any requests submitted after the aforesaid time period. Any payment due under the terms of this contract may be withheld until all reports due from the provider and necessary adjustments thereto have been approved by the department. R. Use of Funds for Lobbying Prohibited To comply with the provisions of sections 11.062 and 216347, F.S., which prohibit the expenditure of contract funds for the purpose of lobbying the Legislature, judicial branch, or a state agency. S. Public Entity Crime Pursuant to section 287.133, FS., the following restrictions are placed on the ability of persons convicted of public entity crimes to transact business with the department: When a person or affiliate has been placed on the convicted vendor list following a conviction for a public entity crime, he/she may not submit a bid on a contract to provide any goods or services to a public entity, may not submit a bid on a contract with a public entity for the construction or the repair of a public building or public work, may not submit bids on leases of real property to a public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in section 287.017, F.S, for CATEGORY TWO for a period of thirty-six (36) months from the date of being placed on the convicted vendor list. T. Patents, Copyrights, and Royalties 1. If any discovery or invention arises or is developed in the course of or as a result of work or services performed under this contract, or in anyway connected herewith, the provider shall refer the discovery or invention to the department to be referred to the Department of State to determine whether patent protection will be sought in the name of the State of Florida. Any and all patent rights accruing under or in connection with the performance of this contract are hereby reserved to the State of Florida. 2. In the event that any books, manuals, films, or other copyrightable materials are produced, the provider shall notify the Department of State. Any and all copyrights accruing under or in connection with performance under this contract are hereby reserved to the State of Florida. 3. The provider, if not a state agency, shall indemnify and save the department and its employees harmless from any liability whatsoever, including costs and expenses, arising out of any copyrighted, patented, or unpatented invention, process, or article manufactured or used by the provider in the performance of this contract. 4. The department will provide prompt written notification of any claim of copyright or patent infringement. Further, if such claim is made or is pending, the provider may, at its option and expense, procure for the department, the right to continue use of, replace, or modify the article to render it non-infringing. If the provider uses any design, device, or materials covered by letters, patent, or copyright, it is mutually agreed and understood without exception that the compensation paid pursuant to this contract includes all royalties or costs arising from the use of such design, device, or materials in any way involved in the work contemplated by this contract. U. Construction or Renovation of Facilities Using State Funds That any state funds provided for the purchase of or improvements to real property are contingent upon the provider granting to the state a security interest in the property at least to the amount of the state funds provided for at least five (5) years from the date of purchase or the completion of the improvements or as further required by law. As a condition of receipt of state funding for this purpose, the provider agrees that, if it disposes of the property before the department's Interest IS vacated, the provider will refund the proportionate share of the state's initial investment, as adjusted by depreciation. V. Information Security Obligations 1. To identify an appropriately skilled individual to function as its Data Security Officer who shall act as the liaison to the department's Security Staff and who will maintain an appropriate level of data security for the information the provider is collecting or using in the performance of this contract. An appropriate level of security includes approving and tracking all provider employees that request system or information access and ensuring that user access has been removed from all terminated provider employees. 2. To hold the department harmless from any loss or damage incurred by the department as a result of information technology used, provided or accessed by the provider. 3. To furnish Security Awareness Training to its staff. 4 CONTRACT # KG042 01/08/03 4. To ensure that all provider employees who have access to departmental inforlllation are provided a copy of CFOP 50-6 and that they sign the DCF Security Agreement form (CF 114), a copy of which may be obtained from the contract manager. W. Accreditation That the department is committed to ensuring provIsion of the highest quality services to the persons we serve. Accordingly, the department has expectations that where accreditation is generally accepted nationwide as a clear indicator of quality service, the majority of our providers will ejther be accredited, have a plan to meet national accreditation standards, or will initiate one within a reasonable period of time. X. Agency for Workforce Innovation and Workforce Florida That it understands that the department, the Agency for Workforce Innovation, and Workforce Florida, Inc. have jointly implemented an initiative to empower recipients in the Temporary Assistance to Needy Families Program to enter and remain in gainful employment. The department encourages provider participation with the Agency for Workforce Innovation and Workforce Florida. Y. Health Insurance Portability and Accountability Act Where applicable, to comply with the Health Insurance Portability and Accountability Act (42 U. S. Section 210 et seq) as well as all regulations promulgated thereunder (45 CFR Parts 160, 162, and 164). II. THE DEPARTMENT AGREES: A. Contract Amount To pay for contracted services according to the terms and conditions of this contract in an amount not to exceed S 35,654.00 , subject to the availability of funds. The State of Florida's performance and obligation to pay under this contract is contingent upon an annual appropriation by the Legislature. Any costs or services paid for under any other contract or from any other source are not eligible for payment under this contract. B. Contract Payment Pursuant to section 215.422, F.S., the department has five (5) working days to inspect and approve goods and services, unless the bid specifications, purchase order, or this contract specify otherwise. With the exception of payments to health care providers for hospital, medical, or other health care services, if payment is not available within forty (40) days, measured from the latter of the date a properly completed invoice is received by the department or the goods or services are received, inspected, and approved, a separate interest penalty set by the Comptroller pursuant to section 55.03, F.S., will be due and payable in addition to the invoice amount. Payments to health care providers for hospital, medical, or other health care services, shall be made not more than thirty-five (35) days from the date eligibility for payment is determined. Financial penalties will be calculated at the daily interest rate of .03333%. Invoices returned to a provider due to preparation errors will result in a non-interest bearing payment delay. Interest penalties less than one (1) dollar will not be paid unless the provider requests payment. C. Vendor Ombudsman A Vendor Ombudsman has been established within the Department of Banking and Finance. The duties of this office are found in subsection 215.422 (7), F.S., which include disseminating information relative to the prompt payment of this state and assisting vendors in receiving their payments in a timely manner from a state agency. The Vendor Ombudsman may be contacted at (850) 410-9724 or 1-800-848-3792, the State of Florida Comptroller's Hotline. D. Notice Any notice, that is required under this contract shall be in writing, and sent by U.S. Postal Service or any expedited delivery service that provides verification of delivery or by hand delivery. Said notice shall be sent to the representative of the provider responsible for administration of the program, to the designated address contained in this contract. 5 CONTRACT # KG042 01/08/03 III. THE PROVIDER AND DEPARTMENT MUTUALLY AGREE: A. Effective and Ending Dates This contract shall begin on March 1, 2003 , or on the date on which the contract has been signed by the last party required to sign it, whichever is later. It shall end at midnight, local time in Monroe County , Florida, on June 30, 2003 B. Financial Penalties for Failures to Comply with Requirementfor Corrective Action 1. I n accordance with the provisions of Section 402.73(7), Florida Statutes, and. Section 65-29.001, Florida Administrative Code, corrective action plans may be required for noncompliance, nonperformance, or unacceptable performance under this contract. Penalties may be imposed for failures to implement or to make acceptable progress on such corrective action plans. 2. The increments of penalty imposition that shall apply, unless the department determines that extenuating circumstances exist, shall be based upon the severity of the noncompliance, nonperformance, or unacceptable performance that generated the need for corrective action plan. The penalty, if imposed, shall not exceed ten percent (10%) of the total contract payments during the period in which the corrective action plan has not been implemented or in which acceptable progress toward implementation has not been made. Noncompliance that is determined to have a direct effect on client health and safety shall result in the imposition of a ten percent (10%) penalty of the total contract payments during the period in which the corrective action plan has not been implemented or in which acceptable progress toward Implementation has not been made. 3. Noncompliance involving the provision of service not having a direct effect on client health and safety shall result in the imposition of a five percent (5%) penalty. Noncompliance as a result of unacceptable performance of administrative tasks shall result in the imposition of a two percent (2%) penalty. 4. The deadline for payment shall be as stated in the Order imposing the financial penalties. In the event of nonpayment the department may deduct the amount of the penalty from invoices submitted by the provider. C. Termination 1. This contract may be terminated by either party without cause upon no less than thirty (30) calendar days notice in "'/riting to the other party unless a sooner time is mutually agreed upon in writing. Said notice shall be delivered by U.S Postal Service or any expedited delivery service that provides verification of delivery or by hand delivery to the contract manager or the representative of the provider responsible for administration of the program. 2. In the event funds for payment pursuant to this contract become unavailable, the department may terminate this contract upon no less than twenty-four (24) hours notice in writing to the provider. Said notice shall be sent by U.S. Postal Service or any expedited delivery service that provides verification of delivery. The department shall be the final authority as to the availability and adequacy of funds. In the event of termination of this contract, the provider will be compensated for any work satisfactorily completed. 3. This contract may be terminated for the provider's non-performance upon no less than twenty-four (24) hours notice in writing to the provider. If applicable, the department may employ the default provisions in Rule 60A-1.006(3), FAC. Waiver of breach of any provisions of this contract shall not be deemed to be a waiver of any other breach and shall not be construed to be a modification of the terms and conditions of this contract. The provisions herein do not limit the department's right to remedies at law or in equity. 4. Failure to have performed any contractual obligations with the department in a manner satisfactory to. the department will be a sufficient cause for termination. To be terminated as a provider under this provision, the provider must have: (1) previously failed to satisfactorily perform in a contract with the department, been notified by the department of the unsatisfactory performance, and failed to correct the unsatisfactory performance to the satisfaction of the department; or (2) had a contract terminated by the department for cause. D. Renegotiations or Modifications Modifications of provisions of this contract shall be valid only when they have been reduced to writing and duly signed by both parties. The rate of payment and the total dollar amount may be adjusted retroactively to reflect price level increases and changes in the rate of payment when these have been established through the appropriations process and subsequently identified in the department's operating ~udget. 6 CONTRACT # KG042 E. .Official Payee and Representati (Names, Address'es, and Telephone ~'."bers): 1. The provid~r. name, as shown un ~~ge 1 of this 3. The name, Jress. and telephone number of the contract, and mailing address of the offiCial payee to contract manager for the department for this contract is' whom the payment shall be made is: . Monroe County (Monroe County In Home Services) Theresa Phelan 1100 Simonton Street 1111 12th Street, #301 Key West, FL 33040 Key West, FL 33040 3051292-6810 2. The name of the contact person and street address where financial and administrative records are maintained is: Deloris Simpson Monroe County In Home Services 1100 Simonton Street, Key West, FL 33040 305 I 292-4589 4. The name, address, and telephone number of the representative of the provider responsible for administration of the program under this contract is: Deloris Simpson Monroe County In Home Services 1100 Simonton Street, Key West, FL 33040 305 I 292-4589 5. Upon change of representatives (names, addresses, telephone numbers) by either party, notice shall be provided in writing to the other party and the notification attached to the originals of this contract. F. All Terms and Conditions Included , This contract and its attachments, I, Exhibits A, B, C, D, E, F and II and any exhibits referenced in said attachments, together with any documents incorporated by reference, contain all the terms and conditions agreed upon by the parties. There are no provisions, terms, conditions, or obligations other than those contained herein, and this contract shall supersede all previous communications, representations, or agreements, either verbal or written between the parties. If any term or provision of this contract is legally determined unlawful or unenforceable, the remainder of the contract shall remain in full force and effect and such term or provision shall be stricken. By signing this contract, the parties agree that they have read and agree to the entire contract, as described in Paragraph III.E. above. IN WITNESS THEREOF, the parties hereto have caused this -1L page contract to be executed by their undersigned officials as duly authorized. . PROVIDER: Monroe County (Monroe County In Home Services) FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES SIGNED BY: NAME: ~~ >n ~) Dixie M. Spehar SIGNED BY: NAME: ?~L----~4- Cheleene Schembera STATEACENCY 29 DIGIT FLAIR CODE: TITLE: Interim District Administrator DATE: APP~-;? ~10~\1 Al'iD LEGAL SUFFICIE:'\CY eA(;~ \ bJ23 Provider Fiscal Yea'r1:nCfiR;giJa!te:,l69:!r.:f~ TITLE: Mayor DATE: 0;)-1 f?--03 ~-;~;-~~:-~~~~=:.:_~':: '~ . "- '.::"; ; 2 i, Federall;:lD # (or SSN): 5909000749029 f. ,_ . J~:....' \\~ \.,~':~:f:'! ~\,,'-';:' :', \~~~tI2::" CLeeK r"._u"(c'~ LJ..... I ~("\l'\ 7 CONTRACT # KG042 07/01/2002 Community Care f, sa bled Adults/Fixed Price Adult Services Program ATTACHMENT I A. Services to be Provided 1. Definition of Terms a. Contract Terms (1) Amendment - A document by which significant changes are made to the terms of an executed contract. Changes requiring an amendment include, but are not limited to adjustments in costs, services, time period, and method of payment. The amendment is incorporated as part of the original contract. (2) Contract - A-contract, for the purposes of this document, is a formal written agreement between the department and an individual or organization for the procurement of services. A contract consists of the Standard Contract, Program Specific Model Attachment I (PSMAI)/Attachment I, including special provisions where appropriate, plus any other attachments or exhibits deemed necessary. Per Chapter 287, Florida Statutes (F.S.), a contract must be signed by both parties prior to services being rendered. (3) Contract Manager - The department's employee responsible for enforcing the performance of contract terms and conditions. The contract manager is the department's primary point of contact through which all contracting information flows between the department and the provider. (4) Department - Florida Department of Children and Families, unless otherwise,stated. (5) District - The Florida Department of Children and Families' territorial division pertaining to a geographical service area, including the Suncoast Region. (6) Exhibit - Information appended to an Attachment I or any other contract attachment. The use of the word "exhibit" avoids confusion and allows for clearer referencing. All exhibits to an Attachment I/PSMAI must be referenced in that Attachment I/PSMAI. (7) Federal Fiscal Year - An accounting period of twelve consecutive months starting on the first day of October and ending on the last day of September. 04/29/02 8 PSMAI No. GA07 Contract No. KG042 07/01/2002 Community Care for abled Adults/Fixed Price Adult Services Program (8) Fixed Price - Method of payment used when the service provided can be broken down into unit cost (e.g., hours, client days, etc.), or a fixed fee (e.g., payment based on delivery of a complete service). (9) Invoice - A completed and timely submitted document used by the provider to request payment from the department. (10) Match - It refers to a specified percentage of program or project costs, cash or in-kind that must be contributed by a grantee in order to be eligible for funding. This requirement may either be stated as a specified or minimum percentage of total allowable costs or a maximum percentage of participation in costs. (11) Method of f>a,yment - This is the third section of an Attachment lIPS MAl. It specifies the total or maximum dollar amount of the contract, the manner in which contract costs will be displayed on invoices, the frequency with which invoices will be submitted to the department, and any speciai conditions pertaining to payment of contract invoices. (12) Provider - An organization or individual providing services or materials to the department in accordance with the terms of the contract. (13) Provider Fiscal Year - An accounting period of twelve consecutive months. (14) State Fiscal Year - An accounting period of twelve consecutive months starting on the first day of July and ending on the last day of Jure. (15) Nursing home- Any facility which provides nursing services as defined in Chapter464, F.S., which is licensed in accordance with Chapter 400, F.S. (16) Outcomes - Quantitative indicators that can be used by the department to objectively measure a provider's performance toward a stated goal. (17) Outputs - Process measures of the quantity(ies) of services delivered, clients served, or similar units completed. 04/29/02 9 PSMAI No. GA07 Contract No. KG042 07/01/2002 Community Care for [. Jled Adults/Fixed Price Adult Services Program (18) Performance Measures - Quantitative indicators, outcomes and outputs, that can be used by the department to objectively measure a provider's performance. .. b. Program or Service Specific Terms (1) Activities of Daily Living - Basic activities performed in the course of daily living, such as dressing, bathing, grooming, eating, using a commode or urinal, and ambulating around one's own home. (2) Client - Any person at least eighteen (18) years through age fifty-nine (59) who has one (1) or more permanent physical or mental limitations that restrict the client's ability to perform normal activities of daiIY-1i~ing, and impede the client's capacity to live independently or with relatives or friends without the provision of community-based services. (3) Guide - The Community Care for Disabled Adults Instructional Guide (Exhibit A) is a publication developed by the department to better assist department staff and acquaint contract provider staff with the types of services the department purchases for its consumers, and the scopes of those services as established by policy. (4) Medicaid Institutional Care Program (MICP) - A program that serves Medicaid recipients who are determined eligible for a nursing home level of care, which provides primary, acute, and long-term care services at capitated federally-matched rates. 2. General Description a. General Statement (1) The Community Care for Disabled Adults (CCDA) Program is designed to assis~ disabled adults, age eighteen (18) through fifty- nine (59), in utilizing available community and personal resources to help them remain in their homes, and to prevent them from premature or inappropriate institutionalization. (2) Service providers will ensure that appropriate community- based services (including the duration, frequency, and scope of care plan) are provided to clients in a manner developed to meet the client's changing needs. 04/29/02 10 PSMAI No. GA07 Contract No. KG042 07/01/2002 Community Care for r )Ied Adults/Fixed Price Adult Services Program b. Authority Sections 410.601-606, F.S., Chapter 65C-2, Florida Administrative Code (F.A.C.), and the annual appropriatiops act, with any proviso language or instruCtions to the department, constitute the legal basis for services to be delivered through the CCDA program. c. Scope of Service Services will be targeted toward eligible adults, age eighteen (18) through fifty-nine (59), in Monroe County, Florida. d. Major Program Goal The community-based seryices provided under this contract are designed to prevent inappropriate institutionalization of disabled adults. 3. Clients to be Served a. General Description Adults with disabilities, age eighteen (18) through fifty-nine (59), who are no longer eligible to receive children's services, and are too young to qualify for community and home-based services for the elderly, may be served under the provisions of this contract. b. Client Eligibility (1) Clients must have one or more permanent physical or mental limitations, that restrict the ability to perform normal activities of daily living, as determined through the initial functional assessment and medical docu'mentation of disability. Determination of a disability must be established and evidenced in one of the following manners: (a) A client ,may present a check, awards letter, or other proof showing receipt of Social Security Disability Income, or some other disability payment (e.g., Worker's Compensation); or (b) A client may present a written statement from a licensed physician, licensed nurse practitioner, or mental health professional, which meets the district's criteria for evidence of a disability. This written statement must, at a minimum, include the client's diagnosis, prognosis, a broad 04/29/02 11 PSMAI No. GA07 Contract No. KG042 . 07/01/2002 Community Care for [ )Ied Adults/Fixed Price Adult Services Program explanation of level of functioning, and the interpretation of need for services based on identified functional barriers caused by the client's disabling condition. J . (2) Clients must have an individual income at or below the prevailing MICP eligibility standard in order to receive free CCDA services. Clients with incomes above the standard will be assessed for a share of the costs, or may be required to provide volunteer services in lieu of payment. c. Client Determination (1) Clients will be assessed for eligibility determination, and prioritized for services by district or provider case management staff, in accordan~ with subsection 410.604 (2), F.S. (2) The district's program manager will make the final determination in the event of a dispute regarding client eligibility. d. Contract Limits (1) The total annual cost, estimated or actual, for an individual receiving CCDA services, shall not exceed the average annual general revenue portion of a Medicaid nursing home bed within the district area. (2) Clients must not be receiving comparable services from any other entity. In order to prevent duplication of services, client files must contain documentation verifying that all comparable community services and funding sources have been explored and exhausted. (3) The provider shall deliver services only to those persons who meet program eligibili!y criteria, and only to the extent that funds are available. B. Manner of Service Provision 1. Service Tasks a. Task List (1) This contract will provide the following CCDA services: (Services are marked accordingly [g]). 04/29/02 12 PSMAI No. GA07 Contract No. KG042 07/01/2002 04/29/02 Community Care for r " lbled Adults/Fixed Price Adult Services Program DAdult Day Care cg]Case Management DEmergency Alert Response DGroup Activity Therapy cg]Home Delivered Meals DMedical Therapeutic Services DPhysical and Exams cg]personal Care DHome Health Aide C2JHomemaker J DHome Nursing Dlnterpreter DTransportation C2JChore DRespite DEscort (2) Details of services to be provided under this contract and the negotiated parame,ters of those services are as indicated in the Guide. b. Task Limits The following task limits are only applicable to a specific service(s) that a provider delivers to the clients: (1) Each district CCDA program shall include case management services and at least one other community service. (2) Personal Care services will not substitute for the care usually provided by a registered nurse, licensed practical nurse, therapist, or home health aide. The personal care aide will not change sterile dressings, irrigate body cavities, administer medications, or perform other activities prohibited by Chapter 59A-8, F.A.C. (3) Homemaker service time does not include time spent in transit to and from the client's place of residence except when providing shopping assistance, performing errands or other tasks on behalf of a client. . , (4) Several restrictions apply to persons providing Homemaker service activities. Persons providing services must not: (a) engage in work that is not specified in the Homemaker assignment; (b) accept gifts from clients; (c) lend or borrow money or articles from clients; 13 PSMAI No. GAOl Contract No. KG042 07/01/2002 Community Care for r' bled Adults/Fixed Price Adult Services Program (d) handle client money, unless authorized in writing by a supervisor or case manager (as evident in the personnel file) and unless bonded or insured by the employer; .. (e) transport clients, unless authorized in writing by a supervisor or case manager. (5) The parameters of service delivery, by type of service, are detailed in the Guide. (6) District task limits, which exceed those in the Guide, and are distinctive to this contract, are listed here: N/A 2. Staffing Requirements - a. Staffing Levels (1) The provider will meet the minimum staffing requirements for each service, as specified in The Community Care for Disabled Adults Instructional Guide. (2) The provider will notify the department, in writing, within thirty (30) days whenever the provider is unable, or expects to be unable to provide the required quality or quantity of service because of staff turnovers or shortages. b. Professional Qualifications The provider will ensure that staff meets the professional qualifications for each service, as specifiE?d in The Community Care for Disabled Adults Instructional Guide. c. Staffing Changes The provider agrees to notify the department's contract manager within two (2) working days if a key administrative position (e.g., executive director) becomes vacant. Planned staffing changes that may affect service delivery, as stipulated in this contract, must be presented in writing to the contract manager for approval at least two (2) weeks prior to the implementation of the change. 04/29/02 14 PSMAI No. GA07 Contract No. KG042 07/01/2002 Community Care for:-" 'abled Adults/Fixed Price Adult Services Program d. Subcontractors Written requests by the provider to subcontract for the provision of services under this contract will be routed through the contract manager for department approval. All subcontracting is subject to the provisions of Section 1.1. of the Standard Contract. 3. Service Location & Equipment a. Service Delivery Location & Times (1) CCDA services may be delivered in the client's home or on-site at a facility, as negotiated by the department and the provider. (2) Facilities detiv~ring on-site services to clients shall pass an annual inspection by the local environmental health and fire authorities. (3) Service providers will meet the minimum service location and time requirements as specified in The Community Care for Disabled Adults Instructional Guide. (4) Services for this contract will be delivered at the following location(s) and times: SERVICE LOCA TION TIME(S) Case Management Client's Home As indicated by need Personal Care Client's Home As indicated by need Homemaking Client's Home As indicated by need Home Delivered Meals Client's Home As indicated by need Chore - Client's Home As indicated by need b. Changes in Location The provider must notify the department of changes in the location of service delivery. Once tHe service delivery location is agreed upon, any proposed change must be presented in writing to the contract manager for approval, prior to implementation of that proposed change. In the event of an emergency, temporary changes in location may necessitate waiver of this designated standard by the district's program office. Such a waiver will take into consideration the continuity, safety, and welfare of the department's clients, and is at the department's sole discretion. 04/29/02 15 PSMAI No. GA07 Contract No. KG042 , 07/01/2002 Community Care for r 'lied Adults/Fixed Price Adult Services Program c. Equipment (1) If equipment is applicable to a specific provider's contract, the provider must submit an equipment exhibit (Exhibit N/A) to the department which lists the equipment. The equipment required to perform the contracted services must be negotiated-by the department and the provider. To ensure uniformity, safety, and quality of service to clients, any requests for equipment change must be presented in writing to the contract manager for approval at least ten (10) days prior to any proposed change. (2) The provider must inventory all equipment acquired under this contract annually. The inventory list must be made available within seven (7) days upon receipt of written request by the contract manager. The equ)pment exhibit (Exhibit N/A), if applicable to a specific provider's contract for specific service(s) provided must list the items of equipment on the form. 4. Deliverables a. Service Units A service unit is an appropriate, distinct amount of given service, which may include, but is not limited to, an hour or quarter hour of direct service delivery; a meal; an episode of travel; or a twenty-four (24) hour period of Emergency Alert Response maintenance, as defined in The Community Care for Disabled Adults Instructional Guide. All service units, as well as their description and costs, are listed in The Community Care for Disabled Adults Instructional Guide. b. Records and Documentation (1) Case Management provider files shall contain the following: (a) a completed client assessment (not more than one year old) (b) a care plan (not more than one (1) year old) (c) a release of information form (d) a copy of a completed Client Information System (CIS) form (e) documentation of the client's age, disability, and income. 04/29/02 16 PSMAI No. GA07 Contract No. KG042 07/01/2002 Community Care fo'" ~abled Adults/Fixed Price Adult Services Program (f) a copy of the referrallintake form (9) a case narrative. (2) Providers shall maintain"'information on each client served by this contract, which includes the following: (a) documentation of the client by name or unique identifier (b) current documentation of eligibility for services (c) dates of service provision and delivery (d) information documenting the client's need to receive services (e) the number of service units provided (f) all other forms or records necessary for program operation and reporting, as set forth by the department. (3) Providers must ensure that all client records accurately match the invoices submitted for payment. Records must track to each invoice for payment. (4) Providers must maintain documentation necessary to facilitate monitoring and evaluation by the department. (5) The case management provider must maintain documentation in the client's file that all comparable community services and funding sources have been explored and exhausted before using CCDA funding. c. Reports Report Title Reporting Report Date Number of DCF Office Frequency . Due copies due address to receive report Quarterly Cumulative Quarterly See paragraph One 1111 12th Street Summary B.4.c.(2) Key West, F L Reports 33040 04/29/02 17 . PSMAI No. GA07 Contract No. KG042 07101/2002 . Community Care for r.:~abled Adults/Fixed Price Adult Services Program (1) Reporting requirements for this contract include Exhibit 8, Quarterly Cumulative Summary Reports, if applicable. Districts will negotiate with the provider on specific submission requirement criteria for these reports. (2) Providers of case management services agree to submit Quarterly Cumulative Summary Reports, which include management program data (e.g., client identifiable data) to the department, according to negotiated instructions provided by the districts. The reports are due according to the following schedule: Quarterly Cumulative Summary Due Date Report th ree month - October 30 , six month February 15 nine month April 30 twelve month August 15 (3) In the event of early termination of this contract, the provider will submit the final Quarterly Cumulative Summary Report within forty-five (45) days after the contract is terminated. 5. Performance Specifications a. Performance Measures (1) 100 % of adults with disabilities receiving services who are not placed in a nursing home. (2) 40 disabled a.dults provided in-home support. (3) 95 % of clients will be satisfied with services based upon responses to the Dep.artment Client Satisfaction Survey. b. Description of Performance Measurement Terms (1) Clients - Eligible individuals who have met the eligibility criteria outline in section A.3.b. of this Attachment, and who have received case management or any of the other services funded through the CCDA program during the fiscal year evaluated. 04/29/02 18 PSMAI No. GA07 Contract No. KG042 07/0112002 04/29/02 Community Care for ',' -a bled Adults/Fixed Price Adult Services Program Sample Sizes for Contract Providers Fiscal Year 2002 - 2003 Number of Clients Served in the Required Minimum Fiscal Year (Who will hit their trigger Returned point once during the year) J Less than 150 Must survey all clients who reach their trigger point, no minimum return is required 150 - 200 115 201 - 250 130 251 - 300 143 301 - 350 153 351 - 500 - 176 501 - 750 , 199 751 -1,000 213 1,001 - 1,500 229 1,501 - 2,000 238 2,001 and over 250 c. Performance Evaluation Methodology (1) Measuring Outcomes. The department will measure the outcomes found in paragraph B.5.a. above as follows: (a) The outcome measurement contained in paragraph B.5.a(1 )above will be measured by taking the number of active Community Care for Disabled Adults, Home Care for Disabled Adults, Cystic Fibrosis, and Medicaid waiver disabled adults not transferred to a nursing home, divided the total number of Community Care for Disabled Adults, Home Care for Disabled Adults, Cystic Fibrosis, and Medicaid waiver disabled adults. (b) The outr:;ome measurement contained in paragraph B.5.a(2)above will be measured by the total number of Community Care for Disabled Adults, Home Care for Disabled Adults, Cystic Fibrosis, and Medicaid waiver disabled adults (c) The outcome measurement contained in paragraph B.5.a(3)above will be measured by the following. The provider will administer the Department's Client Satisfaction survey to a representative sample of clients in accordance 20 PSMAI No. GA07 Contract No. KG042 07/01/2002 Community Care for Ibled Adults/Fixed Price Adult Services Program with the instructions listed at the following website: http://www5.myflorida.com/cf web/myflorid a2/healthh u manl pub licatio n sid ocs/sats u rv Id ocu me nts/q e nera I i nstructi ons2 00 O.htm. .. (d) The calculation of the satisfaction rate shall be determined using the following: The number of satisfied clients = Satisfaction Rate Total number of surveys returned (2) By execution of this contract the provider hereby acknowledges and agrees that its performance under the contract must meet the standards set forth,above and will be bound by the conditions set forth below. If the provider fails to meet these standards, the department, at its exclusive option, may allow up to six months for the provider to achieve compliance with the standards. If the department affords the provider an opportunity to achieve compliance and the provider fails to achieve compliance within the specified time frame, the department must cancel the contract in the absence of any extenuating or mitigating circumstances. The determination of the extenuating or mitigating circumstances is the exclusive determination of the department. 6. Provider Responsibilities a. Provider Unique Activities The provider will be required to use volunteers to the fullest extent feasible in the provision 'of services and program operations. The provider is required to train, supervise, and appropriately support all volunteers with insurance coverage. b. Coordination with Other Providers/Entities The case management provider must coordinate, as necessary, with The Developmental Disabilities Program Office of the Department of Children and Families, the Department of Education, The Department of Health, and the Florida Statewide Advocacy Council, to serve those clients who are eligible for services through two (2) or more service delivery continuums. 04/29/02 21 PSMAI No. GA07 Contract No. KG042 07/01/2002 Community Care for 3bled Adults/Fixed Price Adult Services Program 7. Departmental Responsibilities a. Department Obligations . (1) The department will supply all new providers with a copy of The Community Care for Disabled Adults Instructional Guide. (2) The department will provide CCDA technical assistance to the provider, relative to the negotiated terms of this contract and instructions for submission of required data. b. Department Determinations Should a dispute arise, the department will make the final determination as to whether or not the-cpntract terms are being fulfilled according to the contract specifications. c. Monitoring and Evaluation Methodology (1) The provider will be monitored in accordance with existing district procedures (CFOP 75-8, Contract Monitoring). (2) By execution of this contract, the provider hereby acknowledges and agrees that its performance under the contract must meet the standards set forth above and will be bound by the conditions set forth below. If the provider fails to meet these standards, the department, at its exclusive option, may allow up to six months for the provider to achieve compliance with the standards. If the department affords the provider an opportunity to achieve compliance, and the provider fails to achieve compliance within the specified time frame, the department will terminate the contract in the absence of any extenuating or mitigating circumstances. The determination of the extenuating or mitigating circumstances is the exclusive determination of the department. (3) The Contract Performance Unit ("CPU") may elect to perform an on-site administrative and programmatic monitoring during the contract period. At a minimum, an annual desk monitoring will be performed which will be accomplished by a combination of the review(s) of reports or other documentation submitted by the provider, input from service recipients and others, and visits to the site of service delivery for programmatic review. (4) For on-site monitorings, a random discovery sample of open and closed files will be taken for review. This sample may be 04/29/02 22 PSMAI No. GAD7 Contract No. KG042 07/01/2002 Community Care for ',bled Adults/Fixed Price Adult Services Program increased to a random statistical sample depending on the results of our review. The number of files reviewed will be contingent upon the population size of services rendered. To facilitate the sampling process, upon CPU request, "the provider shall submit an universal events listin~ of all services provided under the contract prior to the monitoring visit. (5) A report outlining the department's findings during the on- site monitoring will be submitted to the provider within 30 days of concluding field work with an exit conference, The provider agrees to respond and submit a corrective action plan, if required, within 30 days of receiving the department's report . C. Method of Payment 1. Payment Clause a. This is a Fixed Price (Unit Cost) contract. The department shall pay the provider for the delivery of service units provided in accordance with the terms of this contract for a total dollar amount not to exceed $35,654.00, subject to the availability of funds. b. The department shall make payment to the provider for provision of services up to the maximum number of units of service at the rates shown below. Service Unit Rate Maximum Units Total/Department to be Delivered Case Management $47.64 124 Personal Care $50.78 118 Homemaking - $26.64 338 Home Delivered Meals $ 6.67 1892 Chore $35.51 60 c. The provider's dollar match for this contract is $3,961.55. Case management and transportation services may be exempt from match requirement at the discretion of each district. 2. Invoice Requirements a. The provider shall request payment through submission of a properly completed Invoice, Exhibit C, within 10 days following the completion of all terms and conditions for the delivery of service under this contract. If 04/29/02 23 PSMAI No. GA07 Contract No. KG042 07101/2002 Community Care for' bled Adults/Fixed Price Adult Services Program the provider fails to doso, all right to payment is forfeited, and the department will not honor any requests submitted after the aforesaid time period. Payment due under this contract will be withheld until the department has approved the final PIoduct. Replication of the form via data processing equipment is permissible; replications must include all data elements included on the departmental form. b. The provider shall submit to the contract manager an original Invoice, Exhibit C, along with supporting documentation, for payment on a monthly basis. The due date for these invoices is the 10th day of the month following the month being reported. 3. Supporting Documentation a. It is expressly understQod by the provider that any payment due the provider under the terms of this contract may be withheld pending the receipt and approval by the department of all financial and program reports due from the provider as a part of this contract and any adjustments thereto. Requests for payment, which cannot be documented with supporting evidence, will be returned to the provider upon inspection by the department. b. The provider must maintain records documenting the total number of recipients and names (or unique identifiers) of recipients to whom services were provided and the dates the services were provided so that an audit trail documenting service provision can be maintained. 4. Medicaid Billing The department and the provider specifically agree and acknowledge that the Medicaid program is. the payor of last resort and: (1) in no event shall the provider bill the Medicaid program for services or expensesfor Medicaid recipients for which the provider has already been paid by any other liable third party, and (2) provider services covered under the Florida Medicaid program for Medicaid recipients may be billed to the Medicaid program by the provider, unless the provider is already being paid by any other liable third party, and (3) authorized provider services to non-Medicaid recipients, or for non-Medicaid covered services, may only be billed to the department or any other non-Medicaid first or third party payor, and 04/29/02 24 PSMAI No. GA07 Contract No. KG042 07/01/2002 Community Care for abled Adults/Fixed Price Adult Services Program (4) the provider shall identify and report Medicaid earning separate from all other fees, and (5) Medicaid earnings -canno! be used as local match, and (6) the provider will ensure that Medicaid payments are accounted for in compliance with federal regulations, and (7) in no event shall both Medicaid and the department be billed for the same service. D. Special Provisions 1. Fees a. The provider will collect fees for services provided according to Rule 65C-2.007, F.A.C. b. No fees shall be assessed other than those set by the department. Fees collected in compliance with the department directives will be disposed of in a manner prescribed by the department. 2. Florida Statewide Advocacy Council The provider agrees to allow properly identified members of the Florida Statewide Advocacy Council access to the facility or agency and the right to communicate with any client being served, as well as staff or volunteers who serve them in accordance with subsections 402.165(8) (a) & (b), F.S. Members of the Florida Statewide Advocacy Council shall be free to examine all records pertaining to any case unless legal prohibition exists to prevent disclosure of those records. 3. Transportation Disadvantaged The provider agrees to comply withJhe provisions of Chapter 427, Florida Statute, Part I, Transportation Services, and Chapter 41-2, Florida Administrative Code, Commission for the Transportation Disadvantaged, if public funds provided under this contract will be used to transport clients. The provider agrees to comply with the provisions of CFOP 40-5 if public funds provided under this contract will be used to purchase vehicles which will be used to transport clients. 04/29/02 25 PSMAI No. GA07 Contract No. KG042 07101/2002 Community Care for bled Adults/Fixed Price Adult Services Program 4. Nonexpendable Property a. Nonexpendable property is defined as tangible personal property of a nonconsumable nature that has an acquisition value or cost of $ 1,000 or more per unit and an expected useful life of at least one year, and hardback covered bound books that are not circulated to students or the general public, the value or cost of which is $250 or more. Hardback books with a value or cost of $25 or more should be classified as nonexpendable property only if they are circulated to students or to the general public. Attractive property items are defined as tangible property with an original acquisition cost of $500 or more and less than $1,000, and include computers, laptops, servers, printers, communication equipment (e.g., telephone system, etc.), and electronic equipment (e.g., camera, facsimile, TV, VQR, DVD, scanner, palm pilot, sound station, etc.). Motor vehicles in'elude any automobile, truck, airplane, boat, or other mobile equipment used for transporting persons or cargo. b. If any property is purchased by the provider with funds provided by this contract, the provider shall inventory all nonexpendable property and all attractive property items. A copy of which shall be submitted to the department along with the expenditure report for the period in which it was purchased. At least annually the provider shall submit a complete inventory of all such property to the department whether new purchases have been made or not. The provider will use Exhibit 0 to report all capital assets purchased through funding provided by the department. c. The inventory shall include, at a minimum, the identification number; year and/or model: a description of the property, its use and condition; current location; the name of the property custodian; class code (use state standard codes for capital assets); if a group, record the numb~r and description of the components making up the group; name, make, or manufacturer; serial number(s), if any, and if an automobile, the VIN and certificate number; acquisition date; original acquisition cost; funding source; information needed to calculate the federal and/or state share of its cost. d. The provider shall furnish a closeout inventory no later than 30 days before the completion or termination of this contract. The closeout inventory shall include all nonexpendable property, and all attractive property items purchased by the provider. The closeout inventory shall contain, at a minimum, the same information required by the annual inventory. 04/29/02 26 PSMAI No. GA07 Contract No. KG042 07101/2002 Community Care for bled Adults/Fixed Price Adult Services Program e. The provider hereby agrees that all inventories required by this contract shall be updated and accurate to the date of inventory certification. If the original acquisition cost of a property item is not available at the time of inventory, an estimated value shall be .. agreed upon by both the provider and the department and shall be used in place of the original acquisition cost. f. Title (ownership) to all property purchased by the provider pursuant to this contract shall be vested in the department upon completion or termination of this contract. During the term of this contract, the provider is responsible for insuring all property purchased by or transferred to the provider pursuant to this contract. Upon return to the department, all property must be in good working order. The provider hereby agrees to pay the cost of transferring title to any property for which ownership is evidenced by a certificate of title. The provider shall' be responsible for repaying to the department the replacement cost of any property inventoried and not returned to the department upon completion or termination of this contract. g. If the provider replaces or disposes of property purchased by the provider pursuant to this contract, the provider is required to provide accurate and complete information pertaining to replacement or disposition of the property as required on the provider's annual inventory. h. The provider hereby agrees to indemnify the department against any claim or loss arising out of the operations of any motor vehicle purchased by or transferred to the provider pursuant to this contract. I. A formal contract amendment is required prior to the purchase of any _property item not specifically listed in the approved contract budget. 5. Information Technology Resources All contract providers must adhere to the department's procedures and standards when purchasi'ng Information Technology Resources (ITRs) as part of this contract. These resources will revert to the Department at the conclusion of the contract. ITRs are data processing hardware, software, service, supplies, maintenance, training, personnel, and facilities. The provider agrees to secure prior written approval through the contract manager from the District Management Systems Director for the purchase of any ITR. The provider will not be reimbursed for any purchase made prior to this written approval. 04/29/02 27 PSMAI No. GA07 Contract No. KG042 - 07/01/2002 Community Care for r bled Adults/Fixed Price Adult Services Program 6. Provider application is hereby incorporated by reference for programmatic assurance of service provision. This application will be part of the contract manager's file. 7. Morals Clause The provider understands that performance under this contract involves the expenditure of public funds from both the state and federal governments, and that the acceptance of such funds obligates the provider to perform its services in accordance with the very highest standards of ethical and moral conduct. Public funds may not be used for purposes of lobbying, or for political contributions, or for any expense related to such activities, pursuant to Section I R of the Standard Contract of this contract. The provider understands that the department is a public agency which is mandated to conduct business in the sunshine, pursuant to Florida Law, and th9t all issues relating to the business of the department and the provider are public record and subject to full disclosure. The provider understands that attempting to exercise undue influence on the department and its employees to allow deviation or variance from the terms of this contract other than negotiated, publicly disclosed amendment, is prohibited by the State of Florida, pursuant to Section III C of the Standard Contract. The provider's conduct is subject to all state and federal laws governing the conduct of entities engaged in the business of providing services to government. 8. Incident Reporting The provider is required to document all reportable incidents, as defined in the District 11 Uniform Incident Reporting Protocol for Incident Reporting and Client Risk Prevention For Critical and Non-Critical Incidents, which is incorporated herein by reference. For each incident occurr~ng during the administration of its program, the provider must, within 24 hours of the incident, complete and submit the District's approved Incident Report (Exhibit E) to the respective department program incident report liaison. The liaison for Adult Services is AI Papa, 401 NW 2nd Avenue, Suite N-812, Miami, FL 33128. It is the provider's responsibility to use the most current District 11 approved incident report for this purpose. A copy of the incident report must be placed in a central file marked "Incident Report" and in each client's file involved in the incident. Dissemination of the report within the department will be the responsibility of the department's program incident report liaison. Incidents that threaten the health, safety or welfare of any person or that place any person in imminent danger must be reported immediately to the department by telephonic contact. 04/29/02 28 PSMAI No. GA07 Contract No. KG042 07/01/2002 Community Care for abled Adults/Fixed Price Adult Services Program The information contained in the incident report is confidential. The dissemination, distribution or copying of the report is strictly prohibited, unless authorized by the department. .. 9. Emergency Plan The provider shall be responsible for the care, maintenance and, if necessary, the relocation of clients during any natural disaster or period of civil unrest. The provider shall submit its emergency plan to the department for approval at the time of submission of the agency's proposal and must be updated on a yearly basis. In case of evacuation, the emergency plan must identify the method of evacuation, the address of the emergency or shelter facility to be utilized, and the method of notification of the department of the evacuation. 10. Security Agreement Form The provider agrees to submit to the Department Contract Manager an original signed Security Agreement Form CF-114, Exhibit F, for all required personnel no later than thirty (30) days following the execution of this contract or thirty (30) days from date of employment. All personnel who require access to departmental information must sign the Security Agreement Form prior to receiving access to the information. 11. Additional Reports The provider agrees to submit the following reports to the contract manager no later than the 10th of the month following the report period: a. Performance Data Report b. Active Client List with cost plan data c. Medicaid Waiver Expenditure Report E. List of Exhibits 1. Exhibit A - The Community Care for Disabled Adults Instructional Guide 2. Exhibit B - Quarterly Cumulative Summary Report 3. Exhibit C - Invoice 4. Exhibit D - NonexpendabJe Property Report 5. Exhibit E - Incident Report 6. Exhibit F - Security Agreement Form 04/29/02 29 PSMAI No. GA07 Contract No. KG042 7/1/2001 Comrr 'ty Care for Disabled Adults Adult Services Program Exhibit A ~ FLORIDA DEPARTMENT OF CH I'LDREN " FAMILIES INSTRUCTIONAL GUIDE The Instructional Guide defines each of the approved Community Care for Disabled Adults program services and the requirements associated with the service tasks and delivery of those services as well as other reporting and billing information necessary for proper completion of the aforementioned model Attachment I's in a statutorily and administratively sound fashion. The CCDA program may be contracted for and financially managed in any of the three following ways: FIXED PRICE contracting, using the GAO? PSMA FIXED PRICE ADVANCE FUNDING contracting, using the GAOS or COST REIMBURSEMENT contracting, using a district created PSMAI Each of the 15 districts may enter into anyone, two or three methods of contract payment with provider agencies serving the CCDA population for any number of approved CCDA services. All three methods are forms of a formal contract. The Adult Services Central Office has developed the GAO? and GAOS Program Specific Model Attachments (PSMAL's) for your convenience and to insure that the minimum program requirements of the CCDA program are fulfilled and that uniformity of procurement and delivery of CCDA contractual services is maintained on a statewide basis. Both the GAO? and the GAGS PSMAI, methods of payment will be addressed in its own instructional chapter to distinguish its unique reporting and billing requirements from the other; Section A - FIXED PRICE or PSMA GAO? Section B - FIXED PRICE ADVANCE FUNDING or PSMA GAGS and Section C - A Taxonomy of Services Revision 6/13/01 30 PSMAI No. GA07 Contract No. KG042 7/1/2001 Comrr .:ty Care for Disabled Adults Adult Services Program SECTION A FIXED PRICE Fixed-price contracts should be used when the service to be provided can be broken down into standard units (i.e., trips, hours), and a specific rate is paid per unit for a specific period of time. This formal contract requires a 10% match, either in-kind or cash. As in the past, case management and/or transportation services may be exempt from this match requirement at the district's discretion, Contract providers using the fixed-price method of payment may negotiate monthly reporting with the district, but are required to submit three, six, nine and twelve month Cumulative Summary Reports ,that will be forwarded by the district office to the Central Office. A copy of the quarterly Cumulative Summary Form to be used in this reporting process has been labeled as an Exhibit to this contract. SECTION B FIXED PRICE ADVANCE FUNDING Advance funding may be given only to not-for-profit corporations or government agencies. Such advances may be made on a monthly basis up to the first two months of the contract and may not exceed the expected cash needs of the provider. This formal contract requires a 10% match, either in-kind or cash. Contract providers using the fixed-price advance funding method of payment may negotiate monthly reporting with the ,district, but are required to submit three, six, nine and twelve month Cumulative Summary Reports that will be forwarded by the district office to the Central Office. A copy Copies of the quarterly Cumulative Summary Forms to be used in this repor:ting process has have been labeled as an Exhibit to this contract and attached. Revision 6/13/0 I 31 PSMAI No. GA07 Contract No. KG042 7/I/2001 Com' ity Care for Disabled Adults Adult Services Program SECTION C A TAXONOMY OF SERVICES Adult Day Care (1) Adult day care means a social program which provides a protective environment where preventive, remedial, and restorative services are provided to adults in need of such care. (2) A unit of service is one hour of actual client attendance at the day care center, including travel to orfrpm the center if the adult day care center is providing the transportation with CCDA funds. Minimum Service Standards (1) Licensing. This service must be provided in a licensed adult day care center in accordance with Chapter 400, Part V, Florida Statutes, and Chapter 58A-6, Florida Administrative Code (Regulations). (2) All adult day care centers, contracted with CCDA funds, must meet the following additional service standards: (a) Therapies. Occupational, physical, and speech or language therapy must be provided if care plans of the enrolled participants identify the need for such therapies. Arrangements must be made for clients who need tran?portation to another location in order to receive any therapies prescribed by a medical professional. (b) Transportation. Transportation services consist of conveying participants from home to the adult day care center and return home. If the day care center does not provide transportation directly, arrangements must be made with available transportation providers. The client's physicallimitation(s) must be considered when planning for transportation. Wheelchair clients may require an appropriately equipped vehicle. Provisions must be made to assist persons in getting on or off the vehicle, if needed. Revision 6/13/01 32 PSMAI No. GA07 Contract No. KG042 7/1/2001 Comll" ~yY Care for Disabled Adults Adult Services Program Minimum Staffing Standards .. (a) Nursing Staff. A registered or licensed practical nmse, licensed by the State of Florida, must be on duty at the site during primary hours of program operation and available at other times. When the position is filled by a licensed practical nurse, this person must work under the supervision of a Registered Nurse. 1. Nursing service by a licensed registered nurse or licensed practical nurse, currently licensed in Florida, includes, but is not limited to: screening procedures for chronic diseases (e.g., hypertension, or diabetes); observatiQn, assessment, and monitoring of clients health needs and daily functioning levels; administration or supervision of medications or treatments; counseling for participant, family or caregiver in matters relating to health and prevention of illness; and referral to other community resources with follow-up of suspected physical, mental, or social problems requiring definitive resolution. 2. The registered or licensed practical nurse must be on duty at the site during the primary hours of program operation. If the nurse leaves the site, the administrator must be on the premises during the center's hours of operation. (b) First Aid Certified Staff. At least one staff person, who has had an approved First Aid course and Cardio-Pulmonary Resuscitation (CPR) training, and is capable of recognizing symptoms of distress in this client population must be at the center at all times. Minimum Training Standards (1) Training Requirements. Each position must have a pre-service and in- service training plan. Areas to be covered must be appropriate to job responsibilities. Suggested topics include: medical record keeping; medical emergency procedures, monitoring for change (such as medical, psychological and social, physiological changes with age, chronic diseases); Adult Day Care (Health) policies and procedures; rehabilitation, and prescription drugs common to this population, as well as the interaction of those common drugs. Revision 6/13/0 I 33 PSMAI No. GA07 Contract No. KG042 7/1/2001 Revision 6/13/01 Comm I Care for Disabled Adults Adult Services Program (b) Medical Therapeutic/Rehabilitative Services. Medical therapeutic/rehabilitative services appropriate to the needs of the client must be provided by a contractor or by on-site staff. 1. Physical therapy. Progress notes must be written in the client's medical record, at least quarterly, and signed by the physical therapist. 2. Occupational therapy as an adjunct to treatment of patients with physical and mental limitations. Progress notes must be written in the client's medical record, at least quarterly, and signed by the occupational therapist. , 3. Speech pathology/audiology for clients with speech and language disorders. Progress notes must be written in the medical record of the client, at least quarterly, and signed by the speech therapist. (c) Social Work Services. Social work services to assist with personal, family and other problems that interfere with the effectiveness of treatment must be provided to clients and their families. These services will be provided by the social work staff employed by the Adult Day Care Center and are not to be confused with the case management responsibilities of the CCDA case manager. [The CCDA case manager will complete the functional assessment of the client, will counsel in the development of a service plan, will arrange for services, and will provide ongoing monitoring of the client's situation to ensure that needed services are received]. (d) Nutritional Services.. The administrator must designate a staff person to be responsible for the daily operation of the food service. The program must meet th~ following criteria: 1. Provide a minjmum of one meal per day to participants attending or in transit to the center for four or more hours daily. Meals are to be of suitable quality and quantity and meet at least one third of the current Recommended Dietary Allowance (RDA) established by the Food and Nutrition Board, National Academy of Sciences, and the National Research Council, adjusted for age, sex, and activity. 35 PSMAI No. GA07 Contract No. KG042 711 /2001 Comrr. y Care for Disabled Adults Adult Services Program 2. provide dietary and nutritional education for the client and his family and as adjunct to nutritional services; and 3. ensure that all basic sef"{ices provided by program aides in this service area are provided under the direct supervision of the staff person responsible for the service. (e) Recreational and Social Activities. Planned recreational and social activities must be provided by an individual with specialization in therapeutic recreation. Such services must be suited to the needs of the clients and designed to encourage physical exercise, to prevent deterioration, and to stimulate social interaction. All basic services provided by program aides must be provided under the direct supervision of the recreation therapist. The registered recreation therapist may be retartt~d as a consultant. (f) Transportation Services. Transportation from home to center and return must be a function of the program. If the center does not provide transportation directly, arrangements for day care participants needing transportation must be established. The client's physicallimitation(s) must be considered when planning for transportation. Wheelchair clients may require an appropriately equipped vehicle. There must be an escort on a bus or van to assist persons in getting on and off the vehicle when needed. (g) Operational Requirements. Each center must provide services for a minimum of five hours per day, five days per week. Minimum Staffing Standards (1) Staffing Requirements. At least two staff and all staff drivers must have received training in emergency procedures, CPR by an approved instructor and basic first aid. At least one staff person who has passed both First Aid and Cardio-Pulmonary Resuscitation training must be at the site during the designated daily hours of oper.ation. Minimal staffing must consist of: (a) Full-Time Professional Staff. A minimum of two full-time (forty hours per week) professional staff members will be present during all operational hours. Professionals include the center director, assistant center director, social worker, registered nurse, and recreational therapist. Revision 6/13/01 36 PSMAI No. GA07 Contract No. KG042 7/1/200 I Comrr y Care for Disabled Adults Adult Services Program (b) Staff/Client Ratio. There will be a minimum of one full-time staff member for every six participants in the center. The owner or operator may be considered in the count when serving in a dual capacity and provided the owner or operator provides direct services and is included in the work schedule for the center. Additional staff will tJe required as the client population increases maintaining a one-to-six ratio. Clerical staff, accountants, cooks and other non-direct care staff (with the exception of the administrator) will not be considered when calculating the staff/client ratio. (c) Center Director. There will be one full-time professional designated as center director. (d) Assistant Center Director. There will be one full-time professional designated as assistant,program director to act in the absence of the center director. (e) Nursing Staff. A registered nurse (RN) or licensed practical nurse (LPN) will be on site during the primary hours of program operation and on call during the hours the center is open. Arrangements will be formalized for obtaining the services of an LPN or RN in anticipation of potential absences, planned and unplanned, of the regular nursing staff. (f) Additional Staff. Direct care staff members, from a variety of fields, will be employed in sufficient number to complete a staffing ration of one full-time staff member for each six clients. (2) Staff appropriate to the services offered below must be on the premises of the center during the designated daily hours of operation. (a) Nursing. Nursing services must include services rendered by registered nurses (RN) or licensed practical nurses (LPN) that work under the supervision of a registered nurse. Such nurses must evaluate quarterly, at a minimum, the particular needs of each client and provide care and tr~atment, including medication supervision, as indicated. Narrative nursing notes must be entered in the client's medical record at least weekly indicating the individual's progress toward achieving health goals. More frequent notes are required if indicated by the client's condition. Narrative nursing notes should address the client's progress in self care services oriented toward activities of daily living and personal hygiene, and the extent of assistance provided by health care professionalss and program aides in this service area. Revision 6/13/0 I 37 PSMAI No. GA07 Contract No. KG042 . 7/1/2001 Comm y Care for Disabled Adults Adult Services Program (b) Nutritionist. Nutritional services must include dietary and nutritional education and must be provided under the supervision of a dietitian who meets licensure and certification as set forth in 58A-6, F.A.C. J (c) Social Worker. Minimum qualifications for this position must meet licensure and certification as set forth in 58A-6, F.A.C. Services provided by program aides in this service area must be provided under the direct supervision of a social worker. (d) Occupational Therapist. Minimum qualifications for this position must meet licensure and certification as set forth in 58A-6, F.A.C. (e) Speech Therapist. Minimum qualifications for this position must meet licensure and certi,fication as set forth in 58A-6, F.A.C. (f) Physical Therapist. Minimum qualifications for this position must meet licensure and certification as set forth in 58A-6.01 (6)(c)1., F.A.C. (g) Center Director. Minimum qualifications for this position must meet licensure and certification as set forth in 58A-6, F.A.C. (3) Additional Major Functions and Duties of the Center Director. Major Functions and Duties, additional to those outlined in Chapter 58A-6, Florida Administrative Code: (a) Recruits, screens and trains staff of facility. (b) Plans and provides organized programs of pre-service and in- service training for staff. (c) Interprets policies and procedures to staff and clientele. (d) Ensures integration and coordination between program and appropriate community resources. (e) Maintains close supervision of staff in the following areas of operation: secretarial and bookkeeping; housekeeping; maintenance; transportation; food services; consulting services; and direct services. (f) Evaluates the performance of each staff member. Revision 6/13/0 I 38 PSMAI No. GA07 Contract No. KG042 7/1/2001 Comm y Care for Disabled Adults Adult Services Program (g) Assures accurate and timely completion of all records and reports, including those required for the Client Information System (CIS); maintains program statistical data and records as required. J (h) Special Requirement. This is an eligible service for clients who are included within the 2176 Medicaid Waiver Projects (coded 17). Reporting must comply with the 2176 Medicaid procedures. Case Management (1) Case management is a client centered series of activities which includes planning, arrangement for and coordination of appropriate community-based services for an eligible Community Care for Disabled Adult client. - (2) Case management is an approved service, even when delivered in the absence of other services. Case management includes intake and referral, comprehensive assessment, development of a service plan, arrangement for service and monitoring of client's progress to assure the effective delivery of services and reassessment. (3) A unit of service is one hour of elapsed time involved in the above described case management activities. Recommended Staffing and Caseload Standards The average caseload should not exceed fifty-five cases per full-time CCDA case manager, unless approved by the district office. A case load consists of those clients determined eligible and receiving case management. Minimum Qualifications (1) Contract Service Provi~ers. Case managers must possess a Bachelor's degree in social work, sociology, psychology, nursing, or related field. Other directly related job education or experience may be substituted for all or some of these basic requirements upon approval of the district office. (2) DCF Staff. DCF case managers must be qualified as described by departmental job specifications. Revision 6/13/01 39 PSMAI No. GA07 Contract No. KG042 7/1/2001 Comffi y Care for Disabled Adults Adult Services Program Training (1) Contract Service Providers. An in-service training program must be developed for case management staff. A minimum of six hours per year of in- J service training is required and must be documented in staff records as to duration and content. The following topics must be included: (a) An overview of community-based services; (b) Use of assessment instruments and interviewing techniques; (c) Record-keeping procedures and the Client Information System; (d) Overview of DCF services for adults, (across all programs). (2) DCF Staff. DCF staff must receive training as described by current department policies. Chore Service (1) Chore service means the performance of house or yard tasks such as seasonal cleaning, yard work, lifting and moving, simple household repairs, and other tasks not performed by specialized staff for eligible persons who are unable to do these tasks. (2) A unit of service is one hour of actual time spent in the performance of listed or related chore service tasks for one or more clients. If the service is to be provided to a couple, the unit of service will be assigned to either the eligible husband or wife, preferably the one who usually performs chore duties. Minimum Service Standards (1) Eligibility to Receive Chore Services. Client must be unable to perform the chore without assistance. (2) Service Tasks. (a) Chore services are usually of short duration performed for a client on a demand-response basis. Revision 6/13/01 40 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Comrr. 0' Care for Disabled Adults Adult Services Program (b) Tasks tobe accomplished will be determined by evaluating the health and well being of the client, and the capability of chore service staff. (c) Specific chore tasks, for example shopping or errands, may be scheduled at regular intervals, if needed. (d) Procedures must be developed for chore service workers who will handle the client's money. (e) Chore services may include tasks such as those listed in the service definition, as well as the installation or adjustment of simple door locks and other basic security devices. (f) Chore serviceS' may be provided by homemaker or other staff, as long as the worker performing the dual function meets the chore job description and qualifications. When one employee provides multiple services, individual tracking documentation must be maintained for each service. For instance, if a staff person makes a two hour visit to a client's home and performs an hour of chore and an hour of homemaker tasks, the time must be recorded as one hour of homemaker and one hour of chore services rather than two hours of each service, or two hours of only one or the other. (3) Training Requirements: Contract Service Providers or Volunteers (a) Pre-Service Training. Staff or volunteers providing this service must receive at least three hours of training in the following areas: 1. Safety and home accident prevention; 2. Procedures for handling client's money (if chore-worker handles money); 3. Client confidentiality; 4. Program policies and procedures; 5. CCDA purpose and philosophy; 6. Emergency procedures in the event of a crisis during the course of work; Revision 6/13/01 41 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Comm y Care for Disabled Adults Adult Services Program 7. Additional training may include information about disabling conditions and first aid; 8. If staff or volunteers hav~ received prior equivalent service training, it may be substituted for part or all of the required hours of pre-service training. The personnel file of the staff member or volunteer must include documentation of the prior training. (pre- service training may include on-the-job training). (b) In-Service Training. An annual minimum of six hours of in- service training must be provided. Content and duration must be documented in staff and agency records. (5) Training Requirements: DCF Staff. DCF staff must be qualified as required by the department fbr, pre-service and in-service training. Emergency Alert/Response Service (1) Emergency alert/response service is a system that monitors the safety of an individual in their own home. The electronic digital equipment of the system transmits a specially coded signal over existing telephone lines to a central station offering surveillance services twenty-four hours a day, seven days a week. Upon receipt of such signal, the central station will alert and dispatch properly qualified assistance to the subscriber in need. (2) A unit of service is one day (twenty-four hours) of individual emergency response unit operation in a client's residence, regardless of actual emergency use by client. The units are counted by totaling the number of days the client receives services. (Example: A client who has the unit in his/her home for the entire month of June has used thirty units (thirty days in June of emergency alert/response service.) Minimum Service Standards (a) It must be determined that the client is especially vulnerable to medical or other emergency situations which have a likelihood of developing, given the particular client's profile (mental, physical, social) and/or living situation. (b) It must be determined that emergency response service could prevent such situations from developing or escalating, or could save the client from a life threatening situation. Revision 6/13/01 42 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Comm y Care for Disabled Adults Adult Services Program (c) Client must have, or be willing to arrange for, any special provisions needed for installation, such as private line telephone service. J (d) Client must be mentally and physically able to use the equipment appropriately. (3) Service Tasks. The service provides a means of responding to an emergency situation arising in the home setting involving a disabled adult. It does not provide emergency services, but rather contacts the appropriate personnel who will provide emergency services. (a) Program requires operating a 24-hour, community-based personal emergency response system designed particularly for functionally impaired persons living in the community. (b) Providers will purchase, rent or lease equipment that meets the attached specifications and arrange for installation, training and maintenance of the equipment. Batteries and telephone jack installation fees are costs incurred by the client, unless there is an inability to pay for these expenses. It is allowable for the provider to purchase batteries and pay for installation if the client cannot pay. (c) Providers will designate an emergency response center where emergency signals are responded to according to a specified operating protocol. (d) Providers will ensure that client, signal activity, and service records are maintained either by the provider or the response center. (e) Providers will arralJge monthly phone calls to each client's home to test system operation, update records and provide direct client contact. (f) Operational and technic;al manuals and training will be provided to appropriate agency personnel. (g) The provider or contracting agency will receive detailed manuals from the emergency response equipment vendor relating to operational aspects of the system including technical specifications, installation, testing and field coordination. (h) The emergency response center will receive detailed manuals relating to operational aspects of the system including physical arrangement of equipment, installation of all elements, testing Revision 6/13/01 43 PSMAI No. GAD7 Contract No. KG042 . 7/1/2001 Comml f Care for Disabled Adults Adult Services Program procedures, emergency reporting and response procedures and servicing. (i) The agency and emergency re~ponse center will receive detailed technical and operations manuals which describe program elements including equipment functioning; response protocol; record keeping and reporting procedures; equipment testing; installation in subscriber's home; user agreement; and suggested forms. Training Requirements (a) Pre-Service Training. Contract service providers and/or DCF staff and emergency response center personnel will receive pre-service training on location in-al! operational aspects of the equipment, subscriber installation, equipment testing, and program implementation. If staff or volunteers have received prior equivalent service training, this training can be substituted for part or all of the required hours for pre- service training. (b) In Service Training. In-service training for staff providing emergency alert/response service will be regularly scheduled. Minimum in-service training will be a total of six hours per year and documented in staff records as to content and duration. Escort Service (1) Escort Service is the personal accompaniment of an individual to, and/or from service providers or personal assistance to enable clients to obtain required services need.ed to implement the service plan. (2) A unit of escort service is one trip. One trip is defined as one, one-way trip measured from a point of origin to a destination. Scope of Service (a) Escort service should be provided for clients who do not have anyone in their support system to assist them, or, whose support system does not yield an individual capable (mentally or physically) of providing the assistance. Revision 6/13/01 44 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Comn ty Care for Disabled Adults Adult Services Program (b) The person providing the escort service may not advise the client on any matter which may constitute conflict of interest. J Training Requirements (a) Pre-Service Training. A total of six hours per year is required for contract service providers and DCF staff. The following topics should be included: 1. Interpersonal relationships; 2. CCDA program and purpose; 3. Confidenti,ality; 4. Conflict of interest situations; 5. Local service providers and community resources. Certification or documented training in any of the above subjects may substitute for the required pre-service training. (b) In-Service Training. Contract service providers and DCF staff providing escort services must be scheduled for in-service training to augment and/or refresh their knowledge. A minimum of six hours per year is required. Content and duration must be documented in agency and staff records. Group Activity Therapy (1) Group activity therapy is "a service provided to three or more CCDA clients and may include the following activities: physical, recreational, social interaction, and communication skill building through the use of groups. The purpose of the service is to prevent social isolation and to enhance social and interpersonal functioning. (2) A unit of service is one client receiving group activity therapy for one daily session. Eligibility to Receive Group Activity Therapy Revision 6/13/01 45 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Revision 6/1 3/0 1 Comm y Care for Disabled Adults Adult Services Program (a) Client must need the above described service in order to achieve a specific goal which will help them to function more independently. (b) Client must show measurable improvement in social, interpersonal, and communication skills through the provision of this service in order to continue to be eligible to receive the service. Scope of Service (a) Group activity therapy may only be provided by a professional staff person with demonstrated abilities in group dynamics and skill in conducting the above described group activities. (b) Group activity therapy should provide an arena in which clients in need of service can increase their success in social interaction, communication, and interpersonal functioning. (c) Group activity therapy is not considered a psychiatric service where medical treatment in the form of group therapy is provided. Training Requirements (a) Pre-Service Training. A total of ten hours per year is required for contract service providers and DCF staff. The following topics should be included: 1. CCDA Program and purpose; - 2. Local service providers and community resources; 3. Medical and psychological aspects of disability; 4. Group therapy and group dynamics; 5. Communication skill building activities; 6. Recreational activities for the disabled client; 7. Interpersonal and social skill building activities. 46 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Comn-: y Care for Disabled Adults Adult Services Program (b) In-Service Training. Staff providing group activity therapy must be scheduled for in-service training to augment and/or refresh their knowledge. A minimum of six hours per year will be scheduled for in- service training. Content, duration, and documentation of attendance must be on file in the agency and staff records. Home Delivered Meals (1) A home delivered meal is a hot or other appropriate, nutritionally sound meal that meets one-third of the current daily recommended dietary allowances (RDA) served in the home to a disabled person. (2) The unit of service is one meal delivered. Scope of Service The CCDA service criteria will be met if the meals are provided by a contractor who is approved to provide home delivered meals that are funded by Older Americans Act (Title III-C), or Community Care for the Elderly (CCE). The CCDA program cannot claim commodities or cash-in-lieu of commodities, if subcontracting with a Title III-C-2 provider. Training Requirements (a) Pre-Service. All contract service providers and DCF staff (volunteers or paid) involved in home-delivered meals service, whether in meal preparation or delivery, must receive pre-service training. Training will be approp,riate to respective job duties and responsibilities and must minimally provide instructions for performing assigned tasks. If staff or volunteers have received prior equivalent service training, this training can be substitutedfor part or all of the required hours for pre- service training. (b) In-Service. In-service training for all staff involved in home- delivered meals service will be regularly scheduled. Minimum in- service training must be six hours per year with attendance, content and hours documented in agency and staff records. Special Conditions Revision 6/13/01 47 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Comn; y Care for Disabled Adults Adult Services Program (1) Food Service Contract Provisions. (a) Food service contracts are defined as contracts for the purchase of meals or portions of meals or for food preparation. J (b) All recipients of awards must adhere to the standards set forth in this manual. (c) Written specifications for food service contracts must be approved by the district program office prior to solicitation of bids for such contracts. (d) Specifications for bids, and terms and conditions of the proposed contracts, must establish methods and responsibilities for each of the following:-', 1. Delivery. a. Transportation: trucks, vans. . b. Delivery sites: number and location. c. Delivery schedule: (1) Number of days each week; (2) Hour of delivery for each site. d. Types of containers for bulk food delivery, if applicable. e. Types of containers for individual service. f. Return of containers: (1). How and by whom. (2) Condition (washed, sterilized, etc.). 2. Menus. a. Written by whom. b. Approved by whom. Revision 6/13/01 48 PSMAI No. GAD7 Contract No. KG042 ~ 7/1/2001 Revision 6/13/01 Comm. y Care for Disabled Adults Adult Services Program c. Compliance with required meal pattern and other standards required herein. -' d. CCDA program person responsible for receipt and review of menus at least 5 weeks in advance of service. e. Approval of substitutions on menus. 3. Sanitation. a. Compliance with federal, state and local regulations. b. Foo,d preparation facility inspection within previous 6 months. c. Delivery standards: (1) Temperature maintenance; (2) Sanitary conditions. 4. Inspections. Inspection of food preparation, packaging and storage areas by the department. 5. Food. a. Number of meals: (1} Provision for flexibility; (2) Time limits for ordering amounts of food. _. b. Cost schedule. c. Food purchased by whom. d. Food provided: entree, vegetable, fruit, milk, dessert, juice, salad, beverage, cream (or substitute), condiments, butter or margarine. e. If foods do not meet proper specifications, the department will not be required to pay. 49 PSMAI No. GAD7 Contract No. KG042 , 7/1/2001 Comm' " Care for Disabled Adults Adult Services Program f. If the caterer fails to deliver a meal or any portion of meals, the department will procure food from other sources at the caterer's expense. J 6. Administration. a. Sales tax exemption. b. Caterer's financial records open for audit c. Supply information for nutrition reporting on labor and raw food costs. d, Insurance coverage. , e. Bonding. f. Food cost changes. g. Length of contract. h. Approval by PDAA. I. Dates/times of contract payments to contractor. j. Holidays and other days when meals are not to be served. (e) All proposed food service contracts with profit-making organizations must be submitted for prior approval by the district. (2) Insurance. It is strongly,recommended that food service providers have adequate liability insurance coverage, including product liability. Home Health Aide (1) Home health aide service means health or medically-oriented tasks furnished to an individual in his or her residence by a trained home health aide. The home health aide must be employed by a licensed home health agency and supervised by a licensed health care professional who is an employee or contractor of the home health agency. Revision 6/13/01 50 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Comm: I Care for Disabled Adults Adult Services Program (2) The unit of service is one hour (or quarter hour portion) of time spent performing designated home health aide services. It does not include time spent in transit, but rather is the time spent providing services to the client. J (3) This is a health maintenance service as defined by Section 410.603(4), F.S. It lists those routine health service(s) necessary to help maintain the health of a disabled adult. Eligibility to Receive Home Health Aide Services The client's medical supervision is under an established plan of treatment. A plan of treatment means a written instruction provided by the attending physician for the provision of health care to a disabled adult in his or her home. Service Tasks (a) The home health aide will perform only those activities contained in a written assignment by a health care professional. (A health care professional is any person who has completed a course of study in a field of health care, such as a nurse. The person is usually licensed by a governmental agency, such as a board of nursing, and becomes registered or licensed in that health care field. In some instances, the person is certified by a state regulatory body, such as with a certified nurses' aide.) Home health aide activities include assisting the patient with personal hygiene, ambulation, eating, dressing and shaving. (b) The home health aide may perform other activities as taught by a health professional e,mployee for a specific patient. These include and are limited to: assisting with the change of a colostomy, ileostomy or urestomy bag; a shampoo; the reinforcement of a dressing; assisting with the use of devices for _aid to daily living (i.e. walker, wheelchair); assisting with prescribed range of motion exercises which the home health aide and the patient have been taught by a health professional, assisting with prescribed ice cap or collar; doing simple urine tests for sugar, acetone or albumin; measuring and preparing special diets; measuring fluid intake and output; and supervising the self- administration of medications. This supervision means reminding clients to take medications, opening bottle caps for clients, reading the medication label to clients, observing clients while taking medications, checking the self-administered dosage against the label of the Revision 6/13/01 51 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Revision 6/13/01 Comm , Care for Disabled Adults Adult Services Program container and reassuring clients that they have obtained and are taking the correct dosage. (c) The home health aide will n9t: change sterile dressings; irrigate body cavities, such as an enema; irrigate a colostomy orwound; perform a gastric lavage or gavage; catheterize a patient; administer medications; apply heat by any method; care for a tracheotomy tube; administer eye drops; or any personal health service which has not been included by the professional nurse in the patient care plan. (d) The home health aide must keep records of personal health care activities and the hours spent performing the tasks. (e) The home health aide will observe appearance and gross behavior changes in the patient and report any changes to the professional nurse. (f) The home health aide patient services must be evaluated by a health professional staff person at least every two weeks in the home for the purposes of observing service delivery and the status of the client. (g) The agency must maintain a ratio of at least one health professional employee for every five nonprofessional persons providing health services. When full-time equivalents are used in the case of part-time nonprofessional persons providing health services, the actual number of such persons supervised must not exceed twelve clients. (h) This service must be provided in compliance with Chapter 59A- 8, F.A.C., Home Health Aide. Service Criteria (a) The plan of treatment will be established and reviewed by the attending physician in consultation with agency staff involved in giving service to the patient, at such intervals as the severity of the patient's illness requires, but in any instance, at least every 60 days and shall include, but not be limited to the following: 1. Diagnosis; 2. Types of services and equipment required; 52 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Revision 6/13/01 Comr"'tjty Care for Disabled Adults Adult Services Program 3. Specific frequency of visits such as two times a week or three times a week; 4. Activities permitted; 5, Diet; 6. Medications and treatments; 7. Dated signature of the physician. (b) Assessment of the need for home health aide services must be made by the case manager. A service plan must be developed, specifying frequency and duration of service, and formulated with the nurse supervisor, physiqian, licensed physical therapist, or licensed occupational therapist prior to the delivery of service. (c) A registered nurse, either paid or volunteer, must be on staff or under contract as a consultant to make home visits to each client at least every two weeks. The registered nurse will supervise the home health aides, assess whether the service plan is being carried out properly, attend or provide in-service training, review reports and records, and assist in employee performance evaluations. (d) The home health aide records services rendered during each visit, completes time and attendance records, participates in performance evaluations, prepares incident reports as the need arises, and attends pre-service and in-service training. (e) The service provider must develop emergency procedures to be followed in the event of a crisis during the course of care. (f) Home health aide care will not substitute for care provided by a registered or practical nurse, or a licensed therapist. Training (a) Pre-Service, The home health aide must have training in supportive services, which are required to provide and maintain bodily and emotional comfort, and assist the patient toward independent living in a safe environment. If the aide receives training through a vocational school, licensed/certified home health agency, or hospital, the curriculum will be documented. If training is received through the 53 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Comrr 'ty Care for Disabled Adults Adult Services Program above listed areas. A minimum of six hours per year is required; staff records must be documented to indicate training provided. J Homemaker Service (1) Homemaker service means the performance of or assistance in accomplishing specific home management duties including housekeeping, meal planning and preparation, shopping assistance, and routine household activities by a trained homemaker. With district approval, it may include the purchase of home and/or cleaning supplies needed for the delivery of services. Otherwise, clients are responsible for purchasing their own cleaning supplies. (2) The unit of service is aFl~ hour (or quarter hour portion) of time spent in the provision of designated homemaker duties by a trained homemaker. It does not include time in transit to and from the client's place of residence except when providing shopping assistance, performing errands or other tasks on behalf of the client. If the service is to be provided to a couple, the unit of service must be assigned to either the eligible husband or wife, preferably the one who usually performs homemaking duties. (a) (b) (c) (d) (e) (f) (g) (h) (i) U) Revision 6/13/01 Service Tasks Meal planning and preparation; Housekeeping; Laundry; - Clothing repair; . Minor home mainterlance. (e.g. changing light bulbs); Shopping assistance; Assistance with budgeting and paying bills; Client transportation, if permitted; Record keeping as required; Reporting changes in client condition or behavior, to supervisor; 55 PSMAI,No. GAD7 Contract No. KG042 . 7/1/2001 Comrr ''y Care for Disabled Adults Adult Services Program (k) Following established emergency procedures. *Restrictions on homemaker activities: 1. Must not engage in work that is not specified in the homemaker assignment; 2. Must not accept gifts from clients; 3. Must not lend or borrow money or articles from clients; 4. Must not perform services requiring a public health nurse, a home health akj, or personal care worker to perform; 5. Must not handle money unless authorized by supervisor or case manager and bonded or insured by employer; 6. Must not transport the client unless authorized by supervisor or case manager. Service Provision Log. The homemaker is required to fill out a client service provision log. Any form used must record the following: the date of the visit; activities performed during the visit, and number of hours spent performing the activities. Traini!l9 Requirements (a) Pre-Service. A total of twenty hours are required covering the following: CCDA program c:l.nd purpose; medical and psychological aspects of disability; interpersonal relationships; nutrition and meal preparation; marketing and food storage; use of household equipment and supplies; planning and organizing household tasks; principles of cleanliness and safety of the home; record-keeping; agency policies and procedures; and emergency procedures. (b) If staff or volunteers have received prior equivalent service training, this training can be substituted for parts or all of the required hours of pre-service training. The personnel file of the staff member or volunteer must include documentation of the prior training. Revision 6/13/01 56 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Comr '"ty Care for Disabled Adults Adult Services Program Home Nursing Services J (1) Home nursing service is part-time or intermittent nursing.care . administered to an individual by a licensed professional or practical nurse or advanced registered nurse practitioner, as defined in Chapter 464, F.S., in the place of residence used as the individuals home, pursuant to a plan of care approved by a licensed physician. (2) The unit of service is one hour of client contact by the advanced registered nurse practitioner or the licensed practical nurse. (3) This is a health maintenance service as defined by Section 410.603(4), F.S. It lists those routine hea~t~ service(s) necessary to help maintain the health of a disabled adult. Eligibility to Receive Home Nursing Services (a) A physician's prescription/plan of treatment is required to obtain home nursing services. A request for continuation of services, signed by a physician, is required at sixty-day intervals. (b) Funding sources inclusive of, but not limited to, Medicare, Medicaid and third party payment must be exhausted prior to utilization of CCDA funding for provision of home nursing services. Service Tasks (a) Home nursing provides services that assist the client in his/her efforts to maintain an optirn.allevel of health of body and mind. (b) Home nursing assists the client to prevent the occurrence or progression of illness, thus decreasing the frequency of hospitalizations. (c) Home nursing can be rendered through a home health agency, or provided by an independently practicing registered nurse, a registered nurse employed by a county health unit, or an independently practicing licensed practical nurse working under the direction of a registered nurse. Revision 6/13/01 57 PSMAI No. GAD7 Contract No. KG042 . 7/1/2001 Comrr' "Y Care for Disabled Adults Adult Services Program (d) Nursing service shall not be rendered in hospitals or skilled or intermediate care facilities. (e) Nursing services rendered in the home shall include observation, assessment, nursing diagnosis, caJre, health teaching and counseling, maintenance of health, prevention of illness, administration of prescribed medications and treatments, and the supervision and teaching of others in the performance of nursing tasks, Training Requirements (a) Pre-Service. A provider of home nursing services must hold a license, in good standing, to practice professional or practical nursing in the State of Florida, -. (b) In-Service. In-service training requirements can be met through attendance at professional meetings/conferences and/or completion of required course work for continuation of registration or licensure status. A minimum of six hours of meeting attendance, course work or other training related to the job function must be obtained per year; content and duration must be documented in staff and agency records. Interpreter Service (1) Interpreter service is assisting a client to communicate despite a hearing or speech impairment or language barrier. (2) A unit of interpreter service is one hour spent in providing interpreter service to and/or for a client. .It does not include time spent in transit to and from a client's home or service provider, but rather is the time spent in interpreting for the client. Eligibility to Receive Interpreter Services (a) Client must have communication barrier significant enough to prevent him or her from effectively and accurately receiving or giving information. (b) Client must not be able to secure the service from his or her own support system. Revision 6/13/01 58 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Comr 'ity Care for Disabled Adults Adult Services Program Scope of Service (a) Interpreter service is to be used to free clients from significant barriers to communication. Barriers: language and deafness. J (b) Interpreter service should be used to assist clients to access community resources, medical services, or social security, disability, or other governmental agency resources. Training Requirements (a) Interpreters for the deaf must have one of the following nationally or state recognized certifications: comprehensive skills certified, interpreting certified, trans-literator certified, or QA screened level 3. (b) Language interpreters must be sufficiently proficient in the languages to be translated. Medical Equipment/Supplies (1) The purchase of medical equipment/supplies for use by CCDA clients is allowable under the CCDA program. Medical equipment/supplies may be durable, such as walkers, wheelchairs, bedside commodes, etc., or it may be non-durable, such as Chux bed pads, colostomy supplies, adult diapers, etc. Durable equipment should be loaned and returned to the program when the client no longer needs it, so that others may use it. Non-durable equipment/supplies are not to be reused. Expenditures of more than $100.00 are to be approved by the dis~rict before purchase. (2) There is no measurable "unit" of service for this category. Instead, providers are requested to maint~in documentation regarding the expenditure of CCDA funds for this service. The following information should be tracked: (a) Description of the kinds of equipment requested and needed, and, how many requests were received for each (annually); (b) Of the requests documented, how many received the needed equipment (annually); (c) Itemization of durable equipment purchased: description, quantity, and price per item (annually); Revision 6/13/01 59 PSMAI No. GAD7 Contract No. KG042 . 7/1/2001 Comrr 'ty Care for Disabled Adults Adult Services Program (d) Number of clients utilizing each type of durable equipment purchased (annually); (e) Itemization of non-durable equipment purchased: description, quantity, and price per item (annually); (f) Number of times non-durable equipment and supplies was given to CCDA clients. Scope of Service (a) The purchase of medical equipment/supplies should be used only as the last resour~ to provide the client with needed items. (b) The purchase of medical equipment/supplies can include both durable and non-durable equipment. Durable equipment should be loaned to clients so that more than one person may use the equipment. Medical Therapeutic Services (1) Medical Therapeutic Services are those corrective or rehabilitative services which are prescribed by a physician or nurse practitioner licensed in the State of Florida, provided by a professionally licensed, registered or certified professional and are designed to assist the disabled person to maintain or regain sufficient functional skills to live independently in the least restrictive environment possible. (2) Such therapies are ne~essary services for individuals who have suffered physical damage or debilitation due to disease or trauma and may include occupational therapy, physical therapy and services for individuals with speech, hearing and languag~ disorders. (3) The unit of service is on~ hour of client contact by the health professional in the client's place of residence or facility where the service can be provided (e.g., hospital outpatient rehab center). (4) This is a health maintenance service as defined by Section 610.403(4), F.S. It lists those routine health service(s) necessary to help maintain the health of a disabled adult. Revision 6/13/01 60 PSMAI No. GAD7 Contract No. KG042 7/1/2001 ComIr 'ty Care for Disabled Adults Adult Services Program Eligibility to Receive Medical Therapeutic Services (a) A physician or nurse practitioner, or speech, occupational, or physical therapist, must prescribe the needed services. A request for continuation of services, signed by one of the professionals named above is required at sixty day intervals. (b) A client receiving like services under another program component will not be regarded as eligible for duplicative medical therapeutic services, for example, a recipient of.physical and occupational therapy while in an adult day care program will not be eligible for duplicative services in his/her place of residence or at a provider facility, unless the frequency of treatment(s) required does not correspond with the frequency of attendance at day care. Scope of Service (a) Services shall include occupational therapy," physical therapy, speech pathology and audiology. Definitions for these therapies may be found in the glossary. (b) Payment for supplies and equipment deemed by the therapist or physician as reasonable and necessary to the success of the treatment rendered to the client, will be eligible under this program in accordance with district program budgets. All resources will be exhausted prior to the utilization of CCDA funds for the purchase of supplies or equipment for medical therapeutic services. THE CCDA PROGRAM SHALL BE THE PROVIDER OF LAST RESORT. Education and Training Requlrements. Any provider of a medical therapeutic service must hold current registration, certification or license to practice in the State of Florida in the designated area of the services to be provided. (a) Pre-Service. None is required. (b) In-Service. In-service training requirements can be met through attendance at professional meetings/ conferences and/or required course work for continuation of registration, certification or licensure status. A minimum of six hours of meeting attendance, course work or other training related to the job function must be obtained per year; content and duration must be documented in staff and agency records holding documentation of the employee's professional qualifications. Revision 6/13/01 61 PSMAI No. GAD7 Contract No. KG042 7/1/2001 ComIr 'y Care for Disabled Adults Adult Services Program Personal Care (1) Personal care means services to assist the disabled adult with bathing, dressing, ambulation, housekeeping, supervision, emotional security, eating, supervision of self-administered medications and assistance with securing health care from appropriate sources. Personal care services do not include medical services. (2) A unit of service is one hour (or quarter hour) of elapsed time spent in providing designated personal care services by a qualified personal care aide. It does not include time spent in transit to and from the client's home. (3) This is a health maintenance service as defined by Section 410.603(4), F.S. It lists those routine serviqe(s) necessary to help maintain the health of a disabled adult. Service Tasks. The personal care aide will perform such tasks as: (a) Assisting the client with personal hygiene, dressing, feeding, or transfer or ambulatory needs, including use of wheelchair, crutches, walker; (b) Assisting with toileting and/or use of a bedpan; (c) Assisting the client with self-administered medications when ordered by the client's physician, and as prescribed in the personal care plan. The personal care aide may not administer the medication, but may bring the medication to the client and remind the client to take the medication at a specific time; (d) Assisting with food, nutrition and diet activities including preparation of meals when essential to good health; (e) Performing household services such as changing bed linens when the performance is essential to good health; (f) Accompanying the client to clinics, physician office visits, or other trips when health care needs require personal care assistance. Service Task Restrictions: (a) A registered nurse, either paid or volunteer, must be on the staff or under contract to make home visits to supervise personal care aides Revision 6/13/01 62 PSMAI No. GAD7 Contract No. KG042 . 7/1/2001 Comr - ;.ty Care for Disabled Adults Adult Services Program at least every 60 days. The registered nurse will assess whether activities in the service plan are being carried out properly; attend or provide in-service training; review reports and records; and conduct or participate in client staffings. All such activities shall be documented in .. the case record. The registered nurse must also participate inthe performance evaluation of the personal care aide. (b) Personal care will not substitute for the care usually provided by a registered or practical nurse, therapist, or home health aide. The personal care aide WILL NOT change sterile dressings, irrigate body cavities, administer medications, or perform any other activities prohibited by Chapter 59A-8, F.A.C., Home Health Aide. (c) Personal care services MUST NOT be confused with services, which are commonly as~ociated with homemaker and home health aide services. Services must be required SPECIFICALLY TO ASSIST THE CLIENT as outlined in the above sections. Training Requirements. Personal care aides must be trained in those supportive services, which are required to make the client comfortable and to assist the client toward independent living in a safe environment. The personal care staff will receive a minimum of 30 class hours of pre-service training administered by a registered nurse, or successfully complete and be certified as a graduate of the Nurse Aide Program administered by a vocational/technical school, licensed/certified home health agency, or hospital. (a) Pre-Service Training. 1. Role of the personal care provider and ethics (1 hour). 2. Physical SlPpearance and personal hygiene (1 hour). 3. Supervision by registered nurse (3 hours). This should include topics such a.s: role of the supervisor; role of the personal care aide; role of the physician; role of the client; plan of care; assignment of tasks; record-keeping; and employee performance evaluation. 4. Personal care services (18 hours), to include the following topics: bathing; dressing; toileting; feeding (eating); bed-making; ambulation; and body mechanics. Revision 6/13/01 63 PSMAI No. GAD7 Contract No. KG042 . 7/1/2001 Comr- ' ' ity Care for Disabled Adults Adult Services Program 5. Nutrition and food management (4 hours), to include the following topics; purchasing food; preparation of food; storage of food; and serving of food. 6. Household management (2 hours), to include: care of bedroom, bathroom, kitchen, care of clothing and safety in the home. 7. Physical, mental, and social aspects of disability; social aspects of death and dying (2 hours). (b) If staff or volunteers have received prior equivalent training, it may be substituted for part or all of the required hours of pre-service training. The personnel file of the staff member of volunteer must include documentation-.qf the prior training. (c) In-Service Training. Staff providing personal care must be regularly scheduled for a minimum of 6 hours in-service training per year; training must be documented in staff records. Physical and/or Mental Examinations (1) CCDA funds may be used to purchase the services of a physician, psychologist, psychiatrist, or mental health professional in order for a CCDA client to receive needed medical or mental health services. (Use the departments approved fee schedule.) (2) A unit of service is measured in episodes, with one episode (one unit) defined as one examination, either physical or mental, made by one physician, psychologist, or m~ntal health professional. (3) This is a health maintenance service as defined by Section 410.603(4), F.S. It lists those routine health s~rvice(s) necessary to help maintain the health of the disabled adult. THE DPOAA MUST APPROV~ EACH EXAMINATION BEFORE SERVICES ARE RENDERED. Scope of Service. Physical and mental examinations should be provided for the purpose of evaluation, rather than extensive treatment provided over time through numerous examinations. Training Requirements. Revision 6/13/01 64 PSMAI No. GAD7 Contract No. KG042 . 7/1/2001 Comr . ity Care for Disabled Adults Adult Services Program (a) Pre-Service Training. A provider of physical or mental examinations must hold a license in good standing to practice medicine, or to conduct psychological examinations, or in the case of professional mental health counseling, must be certified as a mental health professional. (b) In-Service Training. There are no in-service training requirements. Respite Care (1) Respite care means relief or rest for a caregiver from the constant supervision, companionship,-t.t]erapeutic and personal care on behalf of the client for a specified period of time. The purpose of the service is to maintain the quality of care to the client for a sustained period of time through temporary, intermittent relief of the primary caregiver. (2) The unit of service is one hour or quarter hour of elapsed time spent in the provision of respite care services by a qualified worker. Scope of Service (a) Respite care may be provided for up to 240 hours per client per calendar year depending upon individual need. The service may be extended up to 360 hours as recommended by the client's case manager and with documented approval by their immediate supervisor. The service may be provided during a concentrated period or spaced throughout the year. Additional hours may be approved by the district on a case by case basis. (b) The case manager will determine the level and intensity of care required by a client. The case manager may obtain consultation from other service providers, .the client's family, caregiver, physician, or nurse to determine the appropriate level of respite care needed. (c) Respite care will not be substituted for the care usually provided by a registered nurse, licensed practical nurse, or therapist. (d) In-home respite care may be provided by staff qualified as a homemaker, home health aide, personal care worker, sitter or Revision 6/13/01 65 PSMAI No. GAD7 Contract No. KG042 . 7/1/2001 Revision 6/13/01 Comr . ity Care for Disabled Adults Adult Services Program companion, a combination of the above, or a trained volunteer, provided that service standards are met. (e) Services provided for respite purposes will be classified as such and not as homemaker, home health aide, personal care services and the like, even though a homemaker or health aide may render the service. (f) Respite care staff must be appropriately supervised. A health or social service professional must be available to supervise and provide in-service training to workers providing the respite services. If, for medical reasons, a home health aide must provide all or part of the respite care services, a registered nurse or health professional must supervise the aide. As an alternative, an agreement may be developed with a visiting nurses as~ociation, the Red Cross, or a home health agency, to supervise respite staff. (g) Respite care staff will be adequately trained to respond to a crisis, which may occur during the caregiver's absence. (h) Respite care is to be provided in the client's home in familiar surroundings, however, when a respite caregiver is not available to go to the client's home, respite care may be provided by foster homes, adult congregate living facilities, or nursing homes on a temporary basis. RESPITE CARE SERVICE MAY NOT BE PROVIDED TO RESIDENTS RESIDING IN NURSING HOMES OR ASSITED LIVING FACILITIES. Training Requirements. (a) Pre-Service Training. Staff or volunteers providing this service must receive at least twenty hours of instruction in the following areas: 1. Health proble.ms and care of disabled persons; 2. Basic per~onal care procedures such as grooming; 3. First aid and handling of emergencies. Formal written emergency procedures will be developed for the respite staff to follow should an emergency occur; 4. Food, nutrition, meal preparation, and household management; 66 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Com' ,ity Care for Disabled Adults Adult Services Program 5. If staff or volunteers have received prior equivalent service training, the prior training can be substituted for part or all of the required hours of pre-service training. (b) In-Service. In-service training for respite care workers will be scheduled regularly. Minimum in-service training must be provided at least once per year for a total of six hours. Content and duration must be documented in staff records. Training. Training required is dependent upon level of care provided. If personal care is to be provided, the personal care standards must be met. Education. Education required is dependent upon level of care provided; however, the respite worker must have the ability to read, write, and complete required reports. Transportation (1) Transportation service is the transport of a client to and/or from service providers or community resources. Any transportation essential to the implementation of the service plan is allowable. (2) Transportation service is measured in trips: one trip is defined as one, one-way trip measured from a point of origin to a destination. The following are two examples of measurement: Example #1: Cllent is taken from home to the doctor's office. 1 trip Client is taken from the doctor's office to the drug store. 1 trip Client is taken from !he drug store back home. 1 trip Total # trips this episode: 3 Example #2: Client is taken from home to rehab therapy. 1 trip Client is taken from rehab therapy to the grocery store. 1 trip Client is taken from the grocery store to the drug store. 1 trip Client is taken from the drug store back to the grocery store (forgot eggs). 1 trip Client is taken from the grocery store back home. 1 trip Total # trips this episode: 5 Revision 6/13/01 67 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Comrr 'ty Care for Disabled Adults Adult Services Program Scope of Service (a) Services will be provided on a demand/response basis. Except for emergencies, clients must request services at least twenty-four hours in advance to facilitate efficient use of vehicles and staff. (b) Existing transportation systems and equipment must be utilized before CCDA funds are used for transportation services. (c) Services may be provided by ambulance, taxicab, common carrier, or provider vehicle. The agency or the vehicle owner must provide excess liability coverage. Transportation services will be provided only by persons having a valid Florida driver's license. If volunteers are used, they must have a valid driver's license. Drivers who transport clients on a regular basis in provider vehicles must have a valid Florida Chauffeurs license. (d) When transporting one or two clients, a driver may act as an escort provided that the case manager determines that the client cannot be left alone while receiving the services, and the client's needs will not interfere with the driver's ability to safely control the vehicle. In such instances, only one or the other may be counted in units of service; transportation trips or escort hours. (e) If the client requires supervision while in the vehicle, which the driver cannot provide, a staff person other than the driver must provide supervision. (3) Minimum Service Standards. The following service standards for transportation must be adherE;d to: (a) Provide services in compliance with federal, state and local rules and regulations issued by the Department. (b) Document that staff personnel and volunteers are fully trained to provide the services offered by the transportation program. (c) CCDA funds may not be used to purchase vehicles. (d) Document that all drivers who transport clients on a regular basis in provider vehicles have: 1. A valid State of Florida Chauffeur License; Revision 6/13/01 68 PSMAI No. GAD7 Contract No. KG042 7/1/2001 Revision 6/13/01 Comrr :ty Care for Disabled Adults Adult Services Program 2. Minimum of one year driving experience with vehicles similar to those to be operated for the provider; 3. A safe driving record' acceptable for insurance coverage; 4. Successfully completed an American Red Cross or similar program. (e) Document that volunteers who drive privately owned automobiles to transport clients meet the minimum requirements set forth in CFOP 125-1, Community ResourcesNolunteer Management.. (f) Obtain and maintain minimum vehicle insurance coverage on all provider owned or lease,d vehicles in accordance with the Division of Risk Management. (g) All unusual incidents, accidents or problems must be reported to proper authorities and investigated by supervisory staff and records maintained. Training Requirements. (a) Pre-Services Training. A total of 10 hours is required for contract service providers and DCF staff. If staff or volunteers have received prior equivalent training, it can be substituted for parts or all of this requirement. The following topics should be included in the training: interpersonal relationships; operation of vehicle and equipment; accident and emergency procedures in the event something may happen to the client while being transported; and CCDA program and pu!pose. (b) In-Service Training. Contract service staff providing medical transportation must be schE?duled regularly for in-service training to augment or refresh knowledge in any of the above listed areas. A minimum of six hours must be scheduled per year, content and duration documented in agency and staff records. 69 PSMAI No. GAD7 Contract No. KG042 @f~~i~rf~~ Exhibit B Fiscal Year Community Care for Disabled Adults Quarterly Summary Report Local Reporting Period: 3 Month 6 Month 9 Month 12 Month District: Name of Contract Manager: Phone Number: SC I. Expenditures (1) Total CCDA dollars: (2) Total expenditures this quarter: (3) Total expenditures spent to date: (4) Encumbrances *: (5) Balance: II. Report Prepared By: III. Phone Number: 70 DEPARTMENT OF CHILuREN AND FAMILIES Exhibit C OFFICE OF FAMILY SAFTEY MONTHLY REQUEST FOR PAYMENT AND EXPENDITURE REPORT PROVIDER FED. 10 # NAME AND MAILING ADDRESS OF PAYEE: CONTRACT AMNT.:_ REIMBURSEMENT YTD.:_ CONTRACT BALANCE: DATE: CONTRACT#: PERIOD OF SERVICE PROVISION: NAME OF SERVICE UNITS! AMOUNT PER UNIT! TOTAL AMOUNT OR DESCRIPTION OF MATERIALS QUANTITY EPISODE DUE , TOTAL TOTAL MATCH REQUIRED PAYMENT FOR CONTRACT: REQUESTED THIS MNTH. YID. LOCAL CASH MATCH r\FLORIDA DEPARIMEN I OF LOCAL IN-KIND ~ CHILDREN TOTAL DEDUCTIONS 2 & FAMILIES RElv1AINING MATCH BALANCE SIGNITURE OF PREPARER APPROVED BY DATE COMPLETED TITLE 'IF T~IS INVOIC!:.I$ FOR A FIX:::O PRICe CONT?..ACT. THE. ReeuEsr FOR PAY~1:.'lT WIllS::' D;T::R.\lI.'.:.O B'r' orvrOI,'lG Tr1E L!:."lGTH OF THE CONTRACT INTO THe. CONT?.ACTEO AMOUNT (=X..SI2.CCC(~LLOCATrONI DIV!CEO 8Y t2 \lCNT'r1$ [THE LE~jGTH OF T!-'E CO,"ITRACT1=Sl,CCO ?AY,l.,IE.'lT R'::':U:::ST) ON A COST REI.';laURS€.,.1ENT CONTRACT r:-:: ?AY\-lE,"I;' REaUEST "NllL 9E THE ,l.lONiHL Y R::':::l.':ST E..'(?:;'I$E:. CHILDREN AND FAMILIES USE ONLY DATE INV. RCD. APPROVED BY: DATE IORG EO OSJ DESC. AMNT. IOCA 1/ l~ . ';1 '":l ii' ~ 'g ~ ~ "J .:; 2. ~ " .. Q. ~ ~ ~. a. ~. 3 ~ '" ~~~-.~z Q .. ~\ ~I Cl Iii ~ s- a ~ ,. ~ ~ 0' c 5. "TJ ~ 0 J:Z()"'Q~:: "l] .~ung,~~sl aci;~~ii;,,~,~~ ~g~;::~:.:::. ~~~;~~~[~~ Z:.2 ~.g :15:~!!. Z. o!;~O[gC~~ :~& b'a'~~~~ ~. z.. ~ ~5'~="g rJ Co a.. c.a1O~~_ 3 ~.~ C.2~~~ c !:! ;:; - ~ "'0 g. G') =.CJ"'.5 ~ ll.I ::: :::l "'8 ~ g ~ ~ :; u CJ 3 g- ..... " :l U ... c.a c..c- ~ ~ .~ ~ ~ ~ Q 0 0 ~. " ~ ~ '" 2" "'0 0 G~ 0 I 0 c.3" 0 0 z c; 0 z --{ C c E' $ ~ ;:; GO 0 Z --{ --{ z r.1 > c x --{ ~ (;) 0 ('l Cl c z m :;::' 0 ?? 0 > ~ z c:; ('.l m ('l 0 u ;;J ~ 0 0 :S ('.l 0 "' m <E" 0 ('.l c -S u 0 z ;;J m 0 c r71 CJ1 -1 " ;::J 0 ~ -1 r71 z " o ;;J ~ > ;:j o z o o Z -1 ;::: Z r71 o i i \ I I ,~l I- l~i :; '" I ~ EXHIBIT D "1.1 ~; ; ., J U ;::J 0 u m ;;J - :1 "'" CJ1 m ;::J >- r "'" 0 r71 , CJ1 0 ;0 U -I I 0 z 0 0 CJ1 --{ : " il 0 ...,.. --{ ;IJ >- 0 -:i ." , 3: >- z c :n . .. >- 0 0 0 >- --{ m . I I I I I I I 10 " r71 0 ~ CJ1 , -I >- , -I r71 ~. 0 ;0 01 ;:j ."'0 " 0 -< CJ1 :> r: 0 :> --{ m .. ....: , . ~ - -1.- I > -I > r r u ;;J o U r71 ;;J --{ -< r71 ;0 r71 zZ CJ 013 00 0:3 ;;J== ;::J-S o ~ I ~ --{ Si -I > r71 ;;J Z OJ > 0-< o--{ 0 d ::c r71 ?J ~ "'0 ;0 o "'0 m ;0 12 0.. - -/ ~ "- ~ :I: - r- " - :;::J r- - I'T1 I'T1 :z '^ ; :1 ('l ....... .D 0 ~- ~ o r :J n (J1 o ....... "'......... i1 ~ -< C N o '7 0 N :J N a. 0 n 0 ~ w ('.l ~ P.J C' :J g c.. " ~ '" u n ., f;; :; ~ 0 <.:: 0 ~ :J ('.l r<" ~ ., "" P.J N 0 <n r<" o '< Q P.J ., C/I ---- t~l <;H I LDI(t.1' & FAMILIE> 59 (SFETC) '-..J--1~- .~~ ''-'_'-.4'' Check if CLOSED - - Program Code: n.:3, DA, DO. ESS. FS, MH, SA DISTRICT 11 INCIDENT REPORT EXHIBIT E (Critical incidents must be reported to District Administrator within 24 hours of notification.) CHECK IF CRITICAL 0 CONFIDENTiAL WARNiNG: The information cont:tined in this report is confidential. You are hereby notified that dissemination, distribution, or copying of this document is strictly prohibited, unless authorized by the Department of Children & Families. -.-.;'.', .....--.--- ... . "I'IDENTIFYlNGINFDRMnON .... ...... . :...... ... .. . '." ~ .............r. '.:e ' . ..' .' . -. . _.... . . . __. .. .. .......... _ ." . . .. . -. '. .t- . .-_ .'_".' / Time of Incident / Date of Incident Reporting Party Phone #: Reporting Party Name District Program Area: Specific Program: check all that apply DAMH DCMH DASA DCSA ODD DAS DESS DFS 0 Dependent Child 0 DA (all support areas) Please respond to one of the following as appropria~e. a. Contract Provider Name ' Specific Program Name b. Foster Home Name c. OS Home Name d. DCF Facility Name e. Other Name Is this a licensed facility? 0 Yes 0 No 0 Don't know. Specific location/address where incident occurred: DCF Unit #- d;1j;;":';'-";;; ".": ::~~;.:..,::.:,;"....,.:-_ _..~.. ':""'.' -':' ....::~.~..:;.!.u-.~:.TYPeOe.INCIDENr .::. c..... ..' .;-;. ..... . ::.c~-.-- '::., ':-:'. .' ...l...l':.........~-:.>. .~....-..._ .~;o:'",. _._ -_,",.. '.. ......-....~. ..... r: '-" .' '.#'.. .. ...........-=-'"' .'-' .-- . . ... .J',:'" ..;.', :.., '.' -:... .............. ...::...":,,,,. J .'..' . '. .. ", v.' ~ .. .. . ...... . - -... ..... .---.~..."... . Check one box only. 1. 0 Abuse/Neglect/Exploitation 2. 0 Aggressionrrhreat 3. Altercation: OClient/client DClient/staff 0 Staff/staff 4. 0 Baker Act 5. 0 Bomb Threat 6. 0 Client Injury 7. 0 Client Death 8. 0 Contraband 9. 0 Criminal Activity 10. 0 Damage 11. 0 Drugs 12. 0 Elopement/Runaway 13. 0 Emergency Room Visit 14. 0 Escape 15. 0 Hospital Admission 16. 0 Illness 17. 0 Media Coverage 18. 0 Medication Issue 19. 0 Misconduct 20. 0 Physical Aggression 21. 0 Self-Injurious Behavior 22. 0 Sabotage 23. 0 Sexual Battery 24. 0 Suicide Attempt 25. 0 Suicide Ideationrrhreat 26. 0 Theft 27. 0 Vandalism 28. 0 Other Incidents LAST Name SS# Birth Date Race Gender Client Employee Participant Witness _1_1- 0 0 0 0 _1_1- 0 0 0 0 _1_1- 0 0 0 0 73 .~. ' . '. ...." III. PA _ j];l':'~~I(0)'I'ui~~i~;. ._. ~ . ' ,'..: -' It - _1_1- 0 [] ,J 0 [J i] 0 0 I [J _. . _1_1- _1_1- .. I ::l Give Detailed Account _ (Who, What, VVhen, Where, Why, How) - Add Pages If Necessary 'l'i:ir~I~" ,., lk...,j)!l' ~ '1' ~ :. . I . ,~ '~.il,. ... Immediate corrective action taken ---- Is follovv-up action needed? NoD YEsD If yes, specify: -.------ -------- ----- --- --- -- 1'1 '.' - .. VI. INDIVIDUALS NOTIFIED . .' . , .. EXTERNAL NOTIFICATION Agency Notified Person Contacted Status OatefTime Called Copy Abuse Registry Report Accepted 1-800-962-2873 Name D D 10# J Yes 0 NoD Agency for Health Care I I I I Administration Name: N/A D D Law Enforcement-Department Officer's Name I I Badge -;:. Case -;:. (if avail) N/A D 0 Parent/Guardian/ I I I I I Family ~,lember ~~ame Name: N/A 0 0 Other (?I.JS. Soeo,r(i I I I I Name: N/A 0 0 Other (?leos. S,::edj) I I I Name: N/A D 0 - , I OCF (for providers only) Name: N/A 0 0 NAME PHONE # I DATE 1-/-/- 1-/_/- SIGNATURE '. ---.:, '.. . ..'. -.... VOL' DCFREVlEWAND SIGa'.....RES ..' "" . -. . t........l::'. ...~ _":'. ~. ...... ..... . 1~IU .'- ..--..." . --' -'. ",;: .:.....-... ..~:.:. ':.... ....... .," -,:,,": ,";.' .... .... . ....-.~--:. - REPORTING EMPLOYEE SUPERVISOR :1- Individual/Agency I OatefTime I Called I Copy Notified Client Relations I ID ID District Administrator I 0 10 Division Director/ Facility Director 0 0 District Legal Counsel 10 1-0 OS Support Coordinator/Case Manager 0 0 , EEOC 10 I.[] Public Informatian Officer 10 0 NAME Incident Report Liaison DIVISION DIRECTOR/ FACILITY DIRECTOR . I Individual/Agency Notified I DatefTime I Employee Safety Program I I Florida Local ?dvocacy Committee I H.R. vVorkers' Compensation Program Office/Risk Manager Others - (Please specify) I Called 10 10 o 10 10 10 10 I Copy 10 10 o Coordinator (em~:oy.. "ralee ,0,:e,r,:3 :0:,) Contract Manager o o SIGNATURE TITLE I PHONE # I I DATE 1-/_/- / / --- 7r ~LC'H ILDREN ~ & FAMILIES EXHIBIT F SECURITY AGREEMENT FORM J The Department of Children and Families has authorized you: Employee's Name/Organization to have access to sensitive data through the use of computer-related media (e.g., printed reports, microfiche, system inquiry, on-line update, or any magnetic media). Computer crimes are a violation of the department's disciplinary standards and, in addition to departmental discipline, the commission of computer crimes may result in Federal and/or State felony criminal charges. . By my signature, I acknowledge that I have received, read and understand the Computer Related Crimes Act, Chapter 815, F.S. . By my signature, I acknowledge that I have received, read and understand Sections 7213, 7213A, and 7431 of the Internal Revenue Code, which provide civil and criminal penalties for unauthorized inspection or disclosure of Federal tax data. . By my signature, I acknowledge that it is the policy of the Department of Children and Families that under no circumstances shall any contract employee be allowed access to IRS tax information. I understand that a security violation may result in criminal prosecution according to the provisions of Federal and State statutes and may also result in disciplinary action against me according to the provisions in the Employee Handbook. I agree to be bound by the provisions of CFOP 50-6. The minimum department security requirements are: . . Personal passwords are not to be disclosed. . Information is not to be obtained for n;,y own or another person's personal use. Print Employee's Name Signature of Employee Date Date Print Supervisor's Name Signature of Supervisor CF 114, JF 08/2001 Distribution 01 Copies: Original. Personnel File/contract File Copy. Security File Copy. Employee 1& ~ ATTACHMENT II The administration of resources awarded by the Department of Children & Families to the provider may be subject to audits as described in this attachment. MONITORING In addition to reviews of audits conducted in accordance with OMB Circular A-133 and Section 215.97, F.S., as revised, the Department may monitor or conduct oversight reviews to evaluate compliance with contract, management and programmatic requirements. Such monitoring or other oversight procedures may include, but not be limited to, on-site visits by Department staff, limited scope audits as defined by OMB Circular A-133, as revised, or other procedures.. By entering into this agreement, the recipient agrees to comply and cooperate with any monitoring procedures deemed appropriate by the Department. In the event the Department determines that a limited scope audit of the recipient is appropriate, the recipient agrees to comply with any additional instructions provided by the Department regarding such audit. The recipient further agrees to comply and cooperate with any inspections, reviews, investigations, or audits deemed necessary by the Comptroller or Auditor .qeneral. AUDITS P ART I: FEDERAL REQUIREMENTS This part is applicable if the recipient is a State or local government or a non-profit organization as defined in OMB Circular A-133, as revised. In the event the recipient expends 5300,000 or more in Federal awards in its fiscal year, the recipient must have a single or program-specific audit conducted in accordance with the provisions of OMB Circular A- 133, as revised. In determining the Federal awards expended in its fiscal year, the recipient shall consider all sources of Federal awards, including Federal resources received from the Department of Children & Families. The determination of amounts of Federal awards expended should be in accordance with guidelines established by OMB Circular A- I 33, as revised. An audit of the recipient conducted by the Auditor General in accordance with the provisions ofOMB Circular A-IJ3, as revised, will meet the requirements of this part. In connection with the above audit requirements, the recipient shall fulfill the requ irements relative to auditee responsibilities as provided in Subpart C of OMB Circular A-133, as revised. PART II: STATE REQUIREMENTS This part is applicable if the recipient is a nonstate entity as defined by Section 215.97(2)(1), Florida Statutes. In the event the recipient expends a total amount of state financial assistance equal to or in excess of $300,000 in any fiscal year of such recipient, the recipient must have a State single or project-specific audit for such fiscal year in accordance with Section 215.97, Florida Statutes; applicable rules of the Executive Office of the Governor and the Comptroller, and Chapters 10.550 (local governmental entities) or 10.650 (nonprofit and for-profit organizations), Rules of the Auditor General. In determining the state financial assistance expended in its fiscal year, the recipient shall consider all sources of state financial assistance, including state financial assistance received from the Department of Children & Families, other state agencies, and other nonstate entities. State financial assistance does not include Federal direct or pass- through awards and resources received by a nonstate entity for Federal program matching requirements. 07/0112002 11 C. "ractNo. KG042 CERTIFICATION REGARDING DEBARMENT, SUSPENSION, INELIGIBILITY AND VOLUNTARY EXCLUSIQN CONTRACTS/SUBCONTRACTS This certification is required by the regulations implementing Executive Order 12549, Debarment and Suspension, signed February 18, 1986. The guidelines were published in the May 29, 1987 Federal Register (52 Fed. Reg., pages 20360 - 20369). INSTRUCTIO-.NS 1. Each provider whose contract/subcontract equals or exceeds $25,000 in federal monies must sign this certification prior to execution of each contract/subcontract. Additionally, providers who audit federal programs must also sign, regardless of the contract amount. Children & Families cannot contract with these types of providers if they are debarred or suspended by the federal government. 2. This certification is a material representation of fact upon which reliance is placed when this contract/subcontract is entered into. If it is later determined that the signer knowingly rendered an erroneous certification, the Federal Government may pursue available remedies, including suspension and/or debarment. 3. The provider shall provide immediate written notice to the contract manager at any time the provider learns that its certification was erroneous when submitted or has become erroneous by reason of changed circumstances. 4. The terms "debarred", "suspended", "ineligible", "person", "principal", and "voluntarily excluded", as used in this certification, have the meanings set out in the Definitions and Coverage sections of rules implementing Executive Order 12549. You may contact the contract manager for assistance in obtaining a copy of those regulations. 5. The provider agrees by submitting this certification that, it shall not knowingly enter into any subcontract with a person who is debarred, suspended, declared ineligible, or voluntarily excluded from participation in this contract/subcontract unless authorized by the Federal Government. 6. The provider further agrees by submitting this certification that it will require each subcontractor of this contract/subcontract, whose payment will equal or exceed $25,000 in federal monies, to submit a signed copy of this certification. 7. The Department of Children and Families may rely upon a certification of a provider that it is not debarred, suspended, ineligible, or voluntarily excluded from contracting/subcontracting unless it knows that the certification is erroneous. 8. This signed certification must be kept in the contract manager's contract file. Subcontractor's certifications must be ke t at the contractor's business location. A (1) The prospective provider certifies, by signing this certification, that neither it nor its principals is presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this contract/subcontract by any federal department or agency. (2) ~~~e t~e~o_specf e pr.ovider is unable to certify to any of the statements in this ~Ji2tIOJY,'~C p. . flv' provider shall attach an explanation to this certification. --"") I? O"'J I C 3 ",Q:ijo.ii~c0 ~ate 0-0 , .." Title /lIl 771 0 r" APPROVED I~S TO FORJ\ () /v.,'e. Signature )~e..t.q ~ Name