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04/17/1996 Agreement _ann!' I. .olbage BRANCH OFFICE 3117 OVERSEAS HIGHWAY MARATIION, FLORIDA 33OSO TEL. (305) 289-6027 FAX (305) 289-1745 CLERK OF THE CIRCUIT COURT MONROE COUNlY 500 WHITEHEAD STREET KEY WEST, FLORIDA ~O TEL. (305) 292-3550 PAX (305) 295-3660 BRANCH OPPICE 88820 OVBR5EAS HIGHWAY PLANTATION KEY, FLORIDA 33070 TBL. (305) 852-7145 PAX (305) 852-7146 M E M 0 RAN D U K To: James ROberts, County Administrator Isabel C. DeSantis, Deputy' Clerk ~.C.6. August 26, 1996 From: Date: ----------------------------------------------------------------- ----------------------------------------------------------------- As you know, at the April 17,1996 meeting, the Board granted approval and authorized execution of a Contract between Monroe County and KPHA for utilization review services for group benefits program and network access. Attached hereto is a duplicate original of the Agreement for your use in this matter. cc: County Attorney Finance ~ile :""1:: ~ ,~ :>=> C c= c;'") N C 0-- - .-".- -0 ,~ N j~.- .-, VI '- ::::.J 0\ -- -- EMPLOYER-PROVIDER NETWORK " AND UTiliZATION REVIEW AND CASE MANAGEMENT SERVICES AGREEMENT THIS AGREEMENT is entered into as of this first day of JULY 1996 by and between Keys Physician-Hospital Alliance ("KPHA") and the County of Monroe ("County"), hereon referred to as "Employer", RECITALS WHEREAS, the KPHA has established a network of participating health care proYiders, which proYiders, pursuant to the terms and conditions of proYider agreements with KPHA, haye agreed to deliyer medical services in a cost effectiye manner to persons coyered under the health benefit plans and policies of Employer. WHEREAS, KPHA has agreed to proYide utilization reYiew and case management services to Employer and personnel, dependents, Cobra beneficiaries and eligible retirees covered under the health benefit plans and policies of Employer. WHEREAS, Employer administers the health care benefit plans and has the express authority, by signing this Agreement, to bind the Employer to all of the terms and conditions of this Agreement. WHEREAS, Employer desires and agrees to offer KPHA ProYider Network to persons coyered under the Employers health benefits plans; Now, THEREFORE, the parties agree as follows: 1. RECITALS. The foregoing recitals are hereby incorporated by reference and made a substantive part hereof. 2. LIST OF PARTICIPATING PROVIDERS. KPHA shall proYide Employer with a list of Participating ProYiders, to include hospitals, physicians, dentists, pharmacies, and other ancillary health services, and shall proYide Employer with periodic updates of the Network roster of Participating Providers from time to time. Such updates will be at least semi-annually and in such a printed format as distributable to persons covered under the Employers health benefits plans. Page 1 OUT-OF COUNTY PROVIDERS. KPHA agrees to negotiate and contract with "Dimension Network" in Dade County for discounted fee arrangements with physicians, hospitals, and other ancillary health services as needed for the benefit of the Employer. If the "Dimension Network" is not utilized, or becomes unacceptable to the Employer, KPHA will propose other alternatiye arrangements for such out of county seryices. 3. UTILIZATION MANAGEMENT AND qUALITY ASSURANCE. KPHA shall proyide for Employer Utilization Reyiew services to include . Reyiew of inpatient admissions and of continued hospital stay . Discharge planning . Data collection and reporting . Reyiew of supportiye or treatment seryices . Reyiew of office Yisits, ambulatory surgery and diagnostic or other outpatient seryices . Reyiew of billing practices and appropriateness of charges of network providers . Large Case Management services The monthly capitation fee for such services will be $1.25 per employee per month. This fee will be payable by the County to KPHA by the 20th of each month beginning on the 20th day of June, 1996. The number of enrollees will be determined on the 1 st business day of each month. KPHA shall proYide for Large Case Management seryices for a fee of $50.00 per hour on an as-needed basis. Large Case Management seryices shall be pre-approyed by the County on a case by case basis and billings for such fees incurred shall be proYided monthly with details of all charges. Utilization Reyiewand Large Case Management services will be performed according to pre-set protocols developed in conjunction with the claims administrators (Acordia National's) standards and will be documented in the claims administrators computer system. 4. WELLNESS PROGRAMS AND OTHER EDUCATIONAL SERVICES. KPHA shall design and implement with the coordination of Employer's staff, the Worksite Wellness Program and other similar services to the Employer and Coyered Persons to promote healthy lifestyles and preventatiye health care. The Worksite Wellness Program will include , at no additional charge to Employer or Coyered Persons, a health risk assessment for each employee and may include, for a charge by a Participating Proyider, Health Physical Packages. Health Fair coordination and implementation and other seryices as negotiated deemed to promote healthylifestyles and preyentatiye health care may also be included in this service. Page 2 5. PARTICIPATING PROVIDER COMPENSATION. Employer shall compensate Participating Proyiders for covered services minus any plan participant responsibilities. Employer has the responsibility for implementation of the applicable claims payment submitted by Participating Proyiders for services rendered or for any billing or other function related to the health care seryices proYided by Participating Proyiders to Coyered Persons. All claims for covered services, whether payable by the Employer or a Coyered Person will receiye a 5% discount. This discount will be rescinded if an appropriately documented and non-contested claim is not paid to the Participating Proyider within thirty (30) days of being received by the claims administrator (Acordia National). PROVIDER REIMBURSEMENT TERMS. KPHA guarantees that the Participating Proyider's physician Usual Customary and Reasonable (UCR) and hospital charges will not change during the term of one year. Thereafter, KPHA agrees to proYide a ninety (90) day notification in the event of a charge increase. UCR and hospital charges will be based upon "the Medicode database." The aboye agreed upon discount will be applied to the billed charge, not to exceed the UCR charge for a seryice. KPHA further agrees that no other self-insured employer contracting with KPHA will be proYided with better overall terms than what is being here agreed. If howeyer better terms are proYided to another self-insured employer contracting with KPHA, such terms will also be extended to the Employer. 6. COVERED PERSON IDENTIFICATION. Employer shall supply Coyered Persons with identification cards or other means of identification which clearly identifies KPHA, reflects the Coyered Person's coyerage under the applicable Employers health benefit plan, and reflects the Covered Person's eligibility to receiye services from Participating Proyiders in accordance with the terms of this Agreement. Employer shall also proYide such other seryices as may be required in order for Participating Proyiders promptly to verify the status of indiyiduals as Coyered Persons, the terms of the Coyered Person's health care benefits, including but not limited to the applicable terms of coverage, deductible status and co-insurance. 7. NETWORK EXCLUSIVITY. During the course of the agreement Employer agrees not to participate or enter agreements to utilize other provider networks other than that agreed upon with KPHA and the Employer. Employer during the term of this Agreement shall not seek to negotiate with indiyidual network members for care or services outside of contractual proYisions without prior notification to KPHA. 8. BOOKS AND RECORDS. KPHA shall make available to claims administrator (Acordia National) all records and other data relating to both the network and utilization reyiewand case management seryices for the purpose of periodic audits of KPHA's seryices. Information/data will be maintained, as required, to assure confidentiality and compliance with all applicable regulations. Page 3 9. RESPONSIBILITY FOR HEALTH CARE SERVICES. Employer agrees that KPHA shall not haye any responsibility or liability for any act, omission, or decision related to medical seryices rendered by Participating Providers to a Coyered Person. 10. TERM. This Agreement shall continue in effect for one (1) year from the date first aboye written. Thereafter, the Agreement shall renew for two (2) consecutiye one (1) year terms. KPHA agrees to proYide the Employer with at least ninety (90) days written notice of the intent to terminate, non-renew, or amend this Agreement. The Employer agrees to provide KPHA with at least thirty (30) days written notice of the intent to terminate, non-renew or amend this Agreement, upon agreement of the parties. KPHA agrees to negotiate in good faith a partial risk sharing arrangement for the first renewal of this contract. BREACH AND CURE. Notwithstanding the foregoing, this Agreement may be terminated by either party upon a material breach of this Agreement by the other party, proYiding that the breaching party does not cure the breach within thirty (30) days following receipt of a written notice from the non-breaching party specifying the nature of the breach and requesting that it be cured. 11 . GENERAL PROVISIONS. A. THIRD PARTIES: The terms and proYisions of this Agreement are for the benefit of the parties hereto and are not intended to proYide any other person with any right or cause of action on account thereof. B. NOTICES: Any notice required to be giyen pursuant to the terms and proYisions hereof shall be in writing and shall be hand-deliyered, with return receipt thereof, or sent by certified or registered mail, return receipt requested and first-class postage prepaid to the addresses as follows: Employer: County of Monroe Manager: Employee Benefits Public Seryice Building 5100 College Road, Stock Island Key West, FI 33040 KPHA: Keys Physician-Hospital Alliance c/o Lower Florida Keys Physician Hospital Organization, Inc. P.O. Box 9107 Key West, Florida 33041 Attn.: James K. Simon, Secretary Page 4 C. ASSIGNMENT: This Agreement may not be assigned, subcontracted, delegated, transferred by either party without the express written consent of the other party, and any attempted assignment, subcontract, delegation or transfer shall be void. D. INDEPENDENT CONTRACTORS: None of the proyisions of this Agreement are intended to create, nor shall be deemed to, or construed to create any relationship between KPHA and Employer other than that of independent entities contracting with each other hereunder solely for the purposes of effecting the proyisions of this Agreement. Neither of the parties hereto, nor any of their respectiYe officers, directors, or employees shall be construed to be the agent, employee, or representatiye of the other. E. GOVERNING LAw: This Agreement shall be goyerned in all respects by the laws of the State of Florida without regard to Florida's choice of law statutes or decisions. Any action by any party, whether at law or in equity, relating to this Agreement shall be commenced and maintained, and yenue shall be proper, only in Monroe County, Florida. F. ORDINANCE 10-1990: KPHA warrants that it has not employed, retained or otherwise had acted on his behalf any former County officer subject to the prohibition in Sec. 2 of Ordinance no. 10-1990 or any County officer or employee in yiolation of sec. 3 of Ordinance 10-1990, and that no employee or officer of the County had any interest, financially or otherwise, in KPHA except for such interest, permissible by law and fully disclosed by affidayit attached hereto. For breach or violation of this paragraph, the County may, in its disc~etion, terminate this agreement without liability and may also, in its discretion, deduct form""'the contract or purchase price, or otherwise recover, the full amount of any fee, commission, percentage, gift or consideration paid to the former County officer or employee. G. CONFLICT OF INTEREST: KPHA assures the County that to the best of its knowledge information and belief, the signing of this agreement does not create conflict of interest. H. OWNERSHIP OF INFORMATION: All Utilization Reyiew and Case Management documents which are prepared in the performance of this agreement are to be, and shall remain, the property of the County and shall be transferred to the County or to a replacement Utilization Reyiew/Case Management service proYider upon request and no later than thirty (30) days after termination of this agreement. Any patient identifying information shall not be disclosed without written consent of the patient. I. INSURANCE REQUIREMENTS: KPHA is required to maintain the types of insurance identified in Attachment A. Page 5 . . ^ ~ J. SEVERABILITY: If any proyision of this Agreement is held to be illegal, inyalid, or unenforceable, under present or future laws effectiye during the term hereof, such proYision shall be fully seyerable. In such eyent, this Agreement shall be construed and enforced as if the illegal invalid or unenforceable provision had neyer been a part hereof, and the remaining provisions shall remain in full force and effect unaffected by such seyerance; proYided that if the illegal, inyalid or unenforceable proYision is material to the oyerall purpose and operation of this Agreement, then this Agreement shall terminate upon the seyerance of such proYision. K. COUNTERPARTS: This Agreement and any amendment hereto may be executed in multiple originals, all counterparts together constituting one and the same instrument. L. ENTIRE AGREEMENT: This Agreement, along with its exhibits, contains all the terms and conditions agreed upon by the parties hereto regarding the subject matter of this Agreement and supersedes any prior Agreements, promises, negotiations, or representations either oral or written, relating to the subject matter of this Agreement. M. HOLD HARMLESS: KPHA shall indemnify and hold the County harmless from and against any and all losses, penalties, damages, professional fees, including attorney fees and all costs of litigation and/or judgment arising out of any willful misconduct or negligent act, error or omission of KPHA incidental to the performance of this agreement or work performed thereunder. This indemnity shall extend to amounts the County becomes legally obligated to pay and shall be limited by any soyereign immunity limit applicable to the underlying claim plus costs of litigation. In witness wherof, the Employer and KPHA have caused this Agreement to be executed by their respectiYe corporate officers, effectiye as of the first day of JULY I 1996. (SEAL) ATTEST: DANNY L. KOLHAGE, CLERK BY Employer: Board of County Commissioners of Monroe County, Florida 1i/.'1~ '~/7-18.'~Y: Its: Keys Physician-Hospital Alliance By -1~JIt:,ANV'- ~ tJ2.PP-A - Its: rr~ Page 6