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BRANCH OFFICE
3117 OVERSEAS HIGHWAY
MARATHON, FLORIDA 33050
TEL (305) 289 -6027
FAX (305) 289 -1745
CLERK OF THE CIRCUIT COURT
MONROE COUNTY
500 WHITEHEAD STREET
KEY WEST, FLORIDA 33040
TEL. (305) 292 -3550
FAX (305) 295 -3660
BRANCH OFFICE
88820 OVERSEAS HIGHWAY
PLANTATION KEY, FLORIDA 33070
TEL. (305) 852 -7145
FAX (305) 852 -7146
M E M O R A N D U M
TO:
FROM:
Date:
Leah M. Marquess
Group Insurance Administrator
Isabel C. DeSantis, Deputy Clerk %,O,e,/} -;
November 12, 1999
At the meeting of September 8, 1999, the Board granted
approval and authorized execution of the Group Insurance Program
contract joinder for Prescription Benefit Management Services
between Monroe County and Walgreens Health Initiatives through
the Keys Physician Hospital Alliance effective October 1, 1999
through September 30, 2000.
Attached hereto are two (2) duplicate originals of the
subject document for your handling.
Should you have any questions concerning the above, please
do not hesitate to contact this office.
cc: County Attorney
Finance
County Administrator, w/o document
File
To: Isabelle DeSantis
Clerk's Office
From: Leah M. Marque
Group Insurance mistrator
Date: November 10, 1999
Re: Agenda Item Execution -- I WHP Heafth Initiatives, Inc.
At the BOCC meeting of September 8, 1999, the Prescription Service Agreement with WHP
Health Initiatives, Inc. and the Keys Physician- Hospital was approved.
Enclosed please find five original agreements. Please handle as necessary to have the
documents executed and return two to my attention for forwarding. Your assistance in this
matter will be greatly appreciated.
If you have any questions or require additional information, please do not hesitate to contact
me at (305) 292 -4448.
PRESCRIPTION SERVICE AGREEMENT
PRESCRIPTION SERVICE AGREEMENT
This Prescription Service Agreement ( " Agreement ") is entered into this 6? t h day of Se- t•
1999 by and between LOWER FLORIDA KEYS PHYSICIAN/Hospital ORGANIZATIC , INC., a
Florida not for profit corporation doing business as Keys Physician - Hospital Alliance (' {KPHA "), and
WHP HEALTH INITIATIVES, INC., an Illinois corporation doing business as Walgreens Health
Initiatives ( "WHP ").
RECITALS
WHEREAS, KPHA operates a provider network which, as its primary objective, arranges for the
delivery of health care services to persons enrolled in health care plans;
WHEREAS, KPHA has entered or will enter into agreements (all referred to as "Payor Agreements ")
with managed care plans such as health maintenance organizations, self - insured employers, third party
administrators, or preferred provider organizations (individually and collectively referred to as "Plans ") to
provide health services to Members of such Plans; and
WHEREAS, WHP manages prescription benefit programs that include the dispensing of prescription
drugs by and through its network of retail community pharmacies (hereinafter "Participating
Pharmacy(ies) ") and arranges for prescription benefit management and claim processing services for
Plans; and
WHEREAS, WHP also manages a prescription benefit that includes the dispensing of prescription drugs
by mail service pharmacy (hereinafter "Participating Mail Service Pharmacy "); and
WHEREAS, KPHA desires to arrange for the provision of Prescription Services to Plan Members (and
their eligible dependents) through WHP's network of Participating Pharmacies and by Participating Mail
Service Pharmacy, as well as prescription benefit management and claim processing services by and
through WHP; and
WHEREAS, WHP is willing to make available Prescription Services to Members through its network of
Participating Pharmacies and by Participating Mail Service Pharmacy and to provide pharmacy benefit
management and claim processing services to Plans upon the terms and conditions hereinafter set forth.
NOW, THEREFORE, in consideration of the mutual promises and covenants set forth in this
Agreement, and other good and valuable consideration, the parties to this Agreement agree as follows:
1 • DEFINITIONS
For purposes of this Agreement, the following words and phrases shall have the meaning specified.
1.1 " Agreement " means this Prescription Service Agreement between KPHA and
WHP.
1.2 " Certificate of Coverage means the description of Plan Benefits for a particular Plan.
1.3 " Coaavment " means those charges collected directly by WHP from a Member as additional
payments for Covered Services.
F AR W W Contracts \3 ` d \KPHA 1. DOC \08/26/99
1.4 " Covered Services "-means those properly authorized Prescription Services that are expressly
covered under the Members' Plan.
1.5 "Group Service Contract means an agreement between a Plan and an Employer, including, but
not limited to, an administrative services only type agreement, under which Subscribers and eligible
dependents, if any, are entitled to become Members of the Plan in accordance with the terms of such
agreement.
1.6 "Individual Subscriber" means an individual who has entered into an Individual Subscription
Agreement with a Plan.
1.7 "Individual Subscriber Agreement" means an agreement between a Plan and an Individual
Subscriber by which such individual and his or her eligible dependents, if any, are entitled to become
Members of the Plan in accordance with the terms of such agreement. Individual Subscription
Agreements shall include agreements between a Plan and a Subscriber entitled to benefits under Title
XVIII of the Social Security Act, as amended.
1.8 " Member " means an eligible Subscriber and his or her eligible dependents that have been
enrolled in a Plan under a Group Service Contract or an Individual Subscriber Agreement.
1.9 " Participating Physician means any physician licensed to practice in the State of Florida who
satisfies the participation criteria established by KPHA and who has entered into a contractual
arrangement with, or is otherwise engaged by, KPHA to provide Covered Services to Members.
1.10 " Payor Agreement an agreement by and between a Plan and KPHA under which
KPHA agrees to provide or arrange for the provision of certain health care services, and /or provide or
arrange for the provision of other non - health care services, including, for example, utilization review and
quality assurance programs, for the benefit of Subscribers.
1.11 " Plan " means a health maintenance organization, preferred provider organization, insurer,
employer and /or other third party payor for health care services.
1.12 " Plan Benefits means the medical services or supplies to which Members are entitled pursuant
to an Individual Subscription Agreement or a Group Service Contract and which are described in a
Certificate of Coverage.
1.13 "Prescription Services means dispensing of medications, general support and consultative
services regarding pharmacy benefit design and implementation, administrative and claims processing
services, standard reporting packages, marketing, quality management and utilization management
functions, as applicable to pharmacy benefits.
2. PRESCRIPTION SERVICES ENGAGEMENT
2.1 Provision of Services. KPHA hereby engages WHP, and WHP hereby agrees to be engaged, to
provide Prescription Services, pursuant to this Agreement. WHP shall provide all Covered Services that
are Prescription Services to Members of Plans with which KPHA has entered Payor Agreements. For all
Members, WHP agrees to: (i) coordinate the provision of Covered Services; and (ii) monitor all Covered
Services received by Members, all in accordance with the terms of this Agreement, each Plan's rules and
regulations, and each Plan's utilization management program. All Covered Services provided by WHP to
Members shall be within the limits of WHP's competence and shall meet the applicable community
FARWW Contracts \Yd\KPHAI.DOC \08/26/99 z
standards of care. WHP shall maintain adequate personnel and facilities to fulfill the contractual
obligations hereunder. WHP is not licensed or otherwise authorized to practice pharmacy and nothing
herein shall require WHP to directly perform services for which a pharmacy license is required; provided,
however, that to the extent this Agreement requires the provision of services which require a pharmacy
license, WHP shall arrange for the provision of those services through a Participating Pharmacy or the
Participating Mail Service Pharmacy.
2.2 Responsibilities of WHP
(a) WHP shall provide Prescription Services described in this Agreement and /or otherwise mutually
agreed to by the parties in writing, including, but not necessarily limited to, general support and
consultative services regarding pharmacy benefit design and implementation, administrative and claims
processing services, standard reporting packages, marketing, quality management and utilization
management functions. Upon request, WHP will provide personnel to participate in quarterly meetings
to review drug utilization and quality assurance.
(b) WHP shall provide its standard WHP identification card and introductory materials for issuance
to Members. Upon a Plan's request and a mutual written consent of the parties, WHP shall provide
customized identification cards and /or introductory materials for a mutually agreeable fee, prior to
providing such cards and /or materials.
(c) WHP shall develop a network of Participating Pharmacies within Monroe County, Florida,
having adequate countywide geographic coverage to conveniently serve the needs of Members (the
"Monroe Pharmacy Network "). The Monroe County Network includes the Participating Pharmacies listed
in Attachment A hereto, which may be modified and supplemented from time to time. In addition WHP
shall maintain a national network of pharmacies and shall provide KPHA with updated listings of those
pharmacies from time to time and promptly on KPHA's request.
(d) WHP (or its processor) shall provide to Participating Pharmacies and Participating Mail Service
Pharmacy via the on -line system at the time of dispensing all information necessary (as specified in
Section 2.4) for said pharmacies to provide prescription services to Members upon the following terms
and conditions:
(1) Upon presentation by a Member or his/her agent of the Identification or (in the case of
prescriptions by mail) receipt of appropriate prescriptions and any required copayment,
Participating Pharmacies or Participating Mail Service Pharmacy, whichever the case may be,
shall compound and dispense all qualified prescriptions and covered drugs pursuant to the
pharmacy benefit information provided by the Plan to WHP and communicated to said
pharmacies via the on -line system at the time of dispensing, subject to legal restrictions and
professional ethics and professional judgment.
(2) Participating Pharmacies shall collect any applicable copayment fee or deductible from
each Member or dependent for each covered prescription, as indicated by the on -line system at
the time of dispensing, except when the reimbursement rate set forth in Attachment B is less than
applicable copayment. In such cases, Participating Pharmacies shall collect the lessor of the usual
and prevailing retail charge or the Member's copayment. In the case of mail order prescription
services, each Member shall transmit with the order to the Participating Mail Service Pharmacy
the applicable copayment fee for each prescription or refill covered by this Agreement.
(3) Participating Pharmacies and /or Participating Mail Service Pharmacy may withhold
prescription services to a Member for good cause, including, but not necessarily limited to, the
FARWM\ Contracts \3' \08/26/99 3
Member's failure to pay for services rendered (e.g., copayment); requests by Member for
quantities of drugs in excess of prescribed amounts or refill limitations pursuant to the pharmacy
benefit information; or where, in the professional judgment of the dispensing pharmacist, the
prescription should not be filled.
(4) Mail Order prescriptions will be sent to Members from the Participating Mail Service
Pharmacy facility via United Parcel Service, United States Postal Service or any other method the
Participating Mail Service Pharmacy may select. Risk of loss or damage to covered drugs
provided hereunder shall be on the Participating Mail Service Pharmacy until said drugs have
been delivered to Member. The cost of shipping shall be borne by the Participating Mail Service
Pharmacy, except for the following cost: Members shall pay Participating Mail Service Pharmacy
additional expense due to expedited delivery requested by Member.
(5) Participating Pharmacies and Participating Mail Service Pharmacy shall be (and WHP
shall cause them to agree to be) bound by and subject to the obligations of WHP hereunder as
applicable, including without limitation those set forth in Sections 2. 1, 2.2(d), 2.3, 3, 4, 6, 8 and
11 hereof, as fully as if the Participating Pharmacies and Participating Mail Service Pharmacy
were named in addition to WHP.
(e) WHP shall be responsible for the reasonable costs associated with its development and printing
of standard marketing materials that WHP provides to Plan in connection with this Agreement provided,
however, that all costs associated with the distribution of such materials to Members shall be the sole
responsibility of Plan.
(fl WHP may add or terminate Participating Pharmacies to or from its network in its sole discretion;
subject to the requirement that Participating Pharmacies be conveniently available to Members on a
countywide basis in Monroe County, Florida.
2.3 Discrimination Prohibited WHP agrees to provide Prescription Services to
Members in the same manner, in accordance with the same standard of care, and with the same
promptness with which WHP provides Prescription Services to WHP's other patients. In addition, WHP
shall not discriminate against a Member on the basis of such Member's age, race, creed, national origin,
sex or sexual preference.
2.4 Responsibility of Plans
(a) Each Plan shall provide WHP with Member enrollment, eligibility and benefit coverage
information, including, but not necessarily limited to, copayment, covered drugs, days' supply and
participating physicians (including any updates, deletions or additions to the foregoing information as
changes occur). This information shall be transmitted by WHP to Participating Pharmacies and the
Participating Mail Service Pharmacy at the time of dispensing through the on -line electronic transmission
link ( "on line system ") maintained between WHP (or its processor) and said pharmacies. Each Plan shall
be responsible for the accuracy, completeness and reliability of eligibility and benefit coverage
information provided to WHP. Plans may not retroactively deny payment for valid and accurate claims
properly submitted and properly approved on -line at the time of dispensing.
(b) Each Plan will provide all Members with a standard identification card issued by WHP
(hereinafter "Identification "), which shall contain, but not necessarily be limited to, the Members
identification number and full name of Member. Eligibility to receive the prescription benefit is
established at the time of dispensing through the on -line system. Each Plan shall be responsible for
F: \RWW Contracts \3` \08/26/99 4
collecting the Identification from the Member upon termination of the Member's eligibility or upon
termination of this Agreement.
(c) Each Plan authorizes WHP, as its prescription benefit manager, to perform formulary
management* and other services described in this Agreement, subject to the following terms and
conditions:
(1) Plan represents that its benefit plan design(s) in no way prohibits Plan from implementing
formulary management services performed by WHP or the Participating Pharmacies hereunder,
such as, but not necessarily limited to, generic or therapeutic prescription drug substitutions and
any other measures that may be appropriate to effectuate formulary management. Either KHPA
or Plan will notify WHP in advance of any benefit plan design changes that may materially affect
WHP's ability to perform formulary management and /or other services described in this
Agreement.
(2) To the extent WHP has provided Plan with a formulary in connection with the services
provided hereunder, Plan may not sell, distribute, or otherwise provide such formulary to any third
party without WHP's prior written consent. On or prior to termination of formulary management
services by WHP, Plan will cease all use of WHP's formulary and return to WHP all copies in its
possession, and Plan will instruct all Members and other parties to whom Plan has provided
WHP's formulary to discontinue use of such formulary and to destroy all copies in their
possession on or before the effective date of termination. Upon WHP's request, Plan will provide
proof to WHP that it has complied with all of the terms and conditions set forth in this paragraph.
(3) For those clinical programs that may require certain medical claims information (such as,
but not necessarily limited to, retrospective drug utilization review), and subject to Section 6.1.,
below, Plan will provide to WHP and /or its designee all complete and accurate Member related
medical claims and record information that WHP reasonably requests, in a format and time frame
mutually acceptable to the parties.
(4) Both KHPA and each Plan acknowledge that compliance with the terms and conditions of
this Section 2.4. is a condition precedent to participation in any manufacturer incentive
arrangements described in Attachment B, attached hereto and incorporated herein.
(d) Subject to Section 8.2., below, Plan will accurately describe and represent the role of WHP and
the Participating Pharmacies and the Participating Mail Service Pharmacy in providing services hereunder
in all communications, including marketing and advertising materials, to Members and potential Members.
3. COMPENSATION
3.1 WHP's Compensation WHP's compensation for Prescription Services rendered to Members
shall be as set forth in Attachment B to this Agreement.
3.2 No Recourse A (Yainst Members• Collection of Copavments and Deductibles WHP shall not
bill, charge, collect a deposit from seek compensation, remuneration or reimbursement from, or have any
* Formulary management at a minimum shall consist of WHP: (i) providing on -line messages at the time of
dispensing to Participating Pharmacies and Participating Mail Service Pharmacies concerning preferred medications
and (ii) contacting Participating Physicians regarding preferred and non - preferred medications. WHP's formulary of
preferred and non - preferred medications are attached hereto as Attachment D. Any additional formulary
management services will be performed in accordance with the mutual agreement of the parties hereto.
FARW WContracts \3' 1.DOC \08/26/99 5
recourse against Members, Plans or any persons or entities other than the Plans for Covered Services
unless otherwise specified in any amendments hereto. This provision shall not prohibit WHP's,
Participating Pharmacies' or Participating Mail Service Pharmacies' collection of copayments and
deductibles permitted under the Plan or the collection of payment for any Prescription Services delivered
to a Member if such service is not a Covered Service, unless such services are not Covered Services
because of WHP's failure to comply with this Agreement or KPHA's or each Plan's rules and regulations
(subject to notice as provided in Section 4.1 hereof). WHP agrees to use reasonable efforts to collect
from Members applicable copayments, and upon request from a Plan, WHP will prepare reports
regarding copayments billed and collected, on forms developed by WHP and reasonable acceptable to
KPHA and the Plans. WHP further agrees that: (i) the provisions of this Section 3.2 shall survive the
termination of this Agreement regardless of the cause giving rise to such termination and shall be
construed for the benefit of Members; and (ii) the provisions of this Section 3.2 supersede any oral or
written agreement to the contrary now existing or hereafter entered into between WHP and any Member
or persons acting on any Members' behalf.
3.3 Refunds. WHP shall refund to a Plan any and all sums collected by WHP from Members to
which WHP was not entitled under this Agreement, provided that Plans shall provide prior (or if a refund
is recovered by setoff then contemporaneous) written documentation of the basis for the claimed refund
due. Such refunds shall take the form of cash payments or setoffs against amounts owed to WHP by a
Plan. When appropriate, the Plan shall return to the Member such sums improperly charged by WHP.
3.4 Billing Procedure. WHP shall comply with all billing and reporting procedures established by
KPHA and the Plans as set forth in the Agreement or the attachments hereto and in each Plan's rules and
regulations as promulgated from time to time, subject to notice in accordance with Section 4 hereof.
3.5 Payment. Each Plan shall be solely responsible for payment of Prescription Services provided
by Participating Pharmacies and Participating Mail Service Pharmacy to Members, in addition to the
administrative fees and other costs and charges set forth in Attachment B to this Agreement.
(a) WHP (or its processor) shall invoice each Plan on the fourth (4th) business day following the
close of each twice- monthly billing cycle. Said invoices shall include, but not necessarily be limited to,
prescription claims, administrative fees and /or any other costs and charges specified in this Agreement.
(b) Each Plan shall pay all complete, undisputed invoices sent to it within thirty (30) days of WHP's
issuance thereof. Payment dates as used in this Agreement shall mean the date payment is to be delivered
to the location designated in this Agreement as follows:
WHP Health Initiatives, Inc.
P.O. Box 93741
Chicago, IL 60673 -3741
All sums owed by a Plan shall bear interest of one and one -half percent (1 -1/2 %) per month from the date
payment is due until paid; however, in no event shall such interest rate be greater than the rate permitted
by law.
(c) Subject to the notice and cure provisions of Section 9.3 hereof, in the event that a Plan defaults on
any payment obligation specified in this Agreement WHP shall have the right, at its sole option, to
suspend and/or terminate all prescription benefits and services provided to such Plan and its Members.
WHP may notify Participating Pharmacies and Participating Mail Service Pharmacy on -line that
prescription services to such Plan and its Members have been suspended or terminated, as the case may
be, due to Plan's failure to meet its payment obligations as set forth in this Agreement. Upon such
FARWM\Contracts\3 \KPHA1.DOC \08/26/99 (p
notification, Participating Pharmacies and Participating Mail Service Pharmacy may cease providing
prescription services to such Plan and its Members and shall have the fight, along with WHP, to pursue
any legal remedy directly against such Plan for any breach of said Plan's payment obligations.
4. COMPLIANCE WITH RULES AND REGULATIONS
4.1 KPHA and Plan Rules WHP agrees to be bound by and comply with KPHA and Plan policies,
procedures and rules as promulgated from time to time, which, as now in effect and as hereafter adopted
and amended, are incorporated in this Agreement for all purposes; provided that KPHA and Plans must
give WHP sixty (60) days prior written notice of such policies, procedures and rules (unless such notice
is waived in writing by WHP). Such policies, procedures and rules shall not be interpreted to require
WHP to provide additional services to KP1 A or Plans which are not expressly set forth in or otherwise
required to be provided by WHP under this Agreement.
5. NOTIFICATION OF WHP STATUS
WHP shall notify KPHA in writing as soon as reasonably possible upon the occurrence of any of the
following events:
(a) The pharmacy license of any Participating Pharmacy or the Participating Mail Service Pharmacy
in the State of Florida is suspended, revoked, terminated, or subject to terms of probation or other
restrictions;
(b) there is a change in WHP's business address;
(c) any act of nature or any event beyond WHP's reasonable control likely to interrupt all or a
portion of the WHP's practice for a period of sixty (60) consecutive calendar days, or which may have a
material adverse effect on the WHP's ability to perform his obligations for this period;
(d) any change in the nature or extent of services rendered by WHP which could be relevant to the
performance of obligations by WHP hereunder;
(e) any material change or addition to the information and disclosures submitted by
WHP as part of the application for a contract with KPHA to provide Covered Services to Members;
(f) any other act, event, occurrence or the like that might materially affect WHP's ability to carry out
its duties and obligations to Members.
6. MEDICAL RECORDS AND FACILITIES
6.1 Confidentiality of Records The parties will maintain the confidentiality of all medical,
prescription, and other health information relating to Members in accordance with applicable laws, rules,
and regulations. The parties acknowledge that WHP will obtain such confidential information during the
provision of services hereunder and that such confidential information may be obtained from and/or
distributed to either KHPA, Plan, Participating Pharmacies, the Participating Mail Service Pharmacy, or
any other third party in connection with this Agreement. KHPA warrants and represents that each Plan's
enrollment documents provides for the release of such confidential information by its Members and that
the release of such confidential information is proper and in accordance with applicable law, regardless of
whether such confidential information is provided to WHP or is distributed by WHP to either KHPA,
Plan, Participating Pharmacies, the Participating Mail Service Pharmacy, or any other third party
necessary to further the purpose of this Agreement. Nothing herein will limit WHP's use of any
FARWWContracts \3 \08/26/99 -I
aggregated Member information that does not contain patient identifying information. This Section 6.1
will survive termination of this Agreement.
6.2 Sharing of Records. WHP shall cooperate with and support KPHA's utilization review and
management, and quality control programs, subject to applicable confidentiality requirements, subject to
laws on patient records confidentiality prohibiting such participation.
6.3 Regulatory Compliance. WHP shall maintain and provide to Plans, the Florida Department of
Insurance or the Florida Department of Health and Rehabilitative Services all necessary records and
information which may be required for compliance by Plans with applicable state law, including, without
limitation, the Florida HMO Act, Chapter 641, Florida Statutes, and the regulations promulgated
thereunder, and to Plans and the Department of Health and Human Services as may be required for
compliance by Plans with applicable federal law including, with limitation, 42 U. S.C. 3 00e, et seq.,
Section 1876 of the Social Security Act, as amended, and 42 CFR Part 417.
Specifically, since the value or cost of services provided under this Agreement may be $10,000 or more
within a twelve -month period, then, to the extent that the cost of such services is reimbursable by the
Medicare program, WHP agrees to comply with the Access to Books, Documents and Records of
Subcontractors provision of Section 952 of the Omnibus Budget Reconciliation Act of 1980 (PL 96 -499)
and 42 CFR Part 420, Subpart D, Section 420.300 et seq. In accordance with these provisions, WHP
will, upon proper written notice, allow the Comptroller General of the United States, the Secretary of
Health and Human Services, and their duly authorized representatives access to this Agreement and to the
WHP's books, documents and records necessary to certify the nature and extent of costs of Medicare
reimbursable services provided under this Agreement. Such access win be allowed, upon request, until the
expiration of four (4) years after the Medicare reimbursable services are furnished pursuant to this
Agreement. If WHP carries out any of the duties of this Agreement through a subcontract with a related
party with a value or cost of $10,000 or more over a twelve (12) month period, such subcontract shall
contain a clause which requires the subcontractor to comply with the above statutes and regulations.
6.4 Inspection of Facilities KPHA and Plans shall, upon prior written notice, have reasonable
access to Participating Pharmacy and Participating Mail Service Pharmacy facilities at reasonable times
convenient to KPHA, Plans, and said pharmacies within two (2) weeks of such request, unless a later date
is mutually agreed on, to allow the designated representatives to inspect said pharmacies' facilities, to
confirm that these facilities are in keeping with generally accepted pharmacy standards in the relevant
community and applicable state law, or standards that may reasonably be established by KPHA, provided
that standards established by KPHA shall be reasonably acceptable to WHP, Participating Pharmacies
and Participating Mail Service Pharmacy and consistent with applicable state law.
6.5 Inspection of Records KPHA and Plans shall have the right, upon request and during normal
business hours, to inspect and to copy at their expense books, records (including any accounting,
administrative and medical records) maintained by WHP pertaining to claims for Prescription Services
under this Agreement. WHP shall make its books and records relating to Members or relating in any way
to KPHA and Plans available to representatives of federal, state or local regulatory authorities pursuant to
any examination of Plans by such authorities. Plans warrant that each has the authority from Members
(and their eligible dependents) for Plans and KPHA to obtain and possess prescription information, which
may be deemed confidential.
7. INSURANCE AND NOTICE OF CLAIMS
7.1 Notice of Claims WHP agrees to notify KPHA as soon as reasonably possible of any claim or
cause of action by or relating to a Member filed against WHP within five (5) working days of WHP's
FARWM\ Contracts \3'd\KPHA1.130008 /26/99 2
receipt of notice that such a claim or cause of action has been filed. WHP shall provide KPHA with any
information regarding such claim or cause of action reasonably requested by KPHA, subject to applicable
laws regarding patient confidentiality which prohibit the release of such information.
8• ADMINISTRATION
8.1 Grievance and Disputes. WHP agrees to cooperate with KPHA in resolving any Member
grievances related to the provision of Covered Services. KPHA shall notify WHP concerning all
Member complaints involving WHP, and WHP shall notify KPHA and the applicable Plan of any
complaints, and in consultation with KPHA and the applicable Plan shall use WHP's best efforts to
resolve any complaints in a fair and equitable manner. Subject to the notice provisions of Section 4
hereof, WHP agrees to participate in and cooperate with KPHA's and Plan's Member grievance
procedures and comply with all final determinations rendered in accordance with those procedures.
8.2 Advertising. Plans with which KPHA has Payor Agreements and KPHA may include WHP's
name, address, telephone number and type of service in a roster of Participating Providers, it being
understood by the parties that this roster may be inspected by and is intended for the use of current and
prospective Members, Subscribers, Participating Providers, and other providers. WHP shall not engage in
any marketing activities with respect to a Plan with which KPHA has a Payor Agreement and shall not
use the trademarks and trade names employed by KPHA or Plans with which KPHA has Payor
Agreements without the prior written approval of KPHA or such Plans, respectively; provided, however,
that WHP may reference KPHA's or Plan's name or service mark to inform Members and the general
public (i) of WHP's role in providing Prescription Services and (ii) that Participating Pharmacies and
Participating Mail Service Pharmacy are participating providers to KPHA, Plan and Members.
8.3 Signs and Displays. Participating Pharmacies may (but shall not be required to) display in a
visible and prominent place any reasonable card, plaque or similar identifying logo provided by KPHA or
Plans to identify such pharmacies as Participating Pharmacies hereunder to Subscribers.
8.4 Coordination of Benefits WHP shall cooperate in the effective implementation of any
provisions of the Plan relating to coordination of benefits and other third party claims. WHP shall bill,
when requested by KPHA, any third party payor for services provided to Members. WHP shall, when
permitted by law, reimburse KPHA in the event that payments are received from such payors for Covered
Services provided to Members, or assign to KPHA all payments owed by such payors, and execute any
further documents that reasonably may be required or appropriate to permit KPHA to bill and process
forms for any third party on WHP's behalf or to bill such payors directly, as determined by KPHA.
KPHA and Plans shall notify WHP of their respective policies and procedures regarding coordination of
benefits, which shall be subject to the provisions of Section 4 hereof.
9. TERM AND TERMINATION
9.1 Term The initial term of this Agreement shall commence on October 1, 1999, and shall
continue in effect for one (1) year from the date hereof, unless and until terminated
pursuant to this Section 9. Upon expiration of the initial term, this Agreement shall automatically renew
for additional, successive one (1) year terms, unless otherwise terminated by either party for any reason
by written notice to the other party delivered at least ninety (90) days prior to the end of the then current
term.
9.2 Immediate Termination KPHA, in its absolute discretion, may terminate this Agreement
immediately in the event that the pharmacy license of any Participating Pharmacy or the Participating
Mail Service Pharmacy in the State of Florida is revoked or if WHP is convicted of a felony or any crime
F: \RW WContracts \3' I.DOC \08/26/99 Cl
related to the practice of medicine or pharmacy, but with respect to revocation of a pharmacy license,
only in the event that the revocation of such license results in inadequate geographic network coverage or
an inability to conveniently serve the needs of Members.
9.3 Termination for Cause KPHA or WHP may terminate this Agreement for cause upon thirty
(30) days written notice (with the exception of non payment), with an opportunity to cure, which notice
shall set forth the grounds for termination. "Cause" shall mean the following for purposes of this
Agreement: (i) a material breach of any provision of this Agreement; (ii) commission of an act of fraud or
theft against the other party; (iii) the failure by WHP to establish and maintain the Monroe County
Network adequate to the needs of Members in the reasonable judgment of KPHA. Notwithstanding the
foregoing, in the event of nonpayment by a Plan in accordance with the terms hereof, which is not cured
within ten (10) days after notice by WHP to KPHA and such Plan, WHP may terminate this Agreement
as to such Plan only, upon notice to KPHA and such Plan.
9.4 Termination Without Cause. KPHA or WHP may terminate this Agreement or any
Amendment hereto for any reason upon sixty (60) days' prior written notice to the other party.
Notwithstanding the foregoing or any termination rights set forth in this Agreement, WHP may
immediately terminate or refrain from implementing any formulary management or other clinical program
services in any geographic area (in their entirety or for specific drugs only) if, in WHP's sole
determination, the implementation or continued provision of such services is or may be in violation of
applicable laws, rules, or regulations governing the practice of pharmacy or prescription benefits
management, or may otherwise present an issue related to the practice of pharmacy or prescriptions
benefits management.
9.5 Endangerment of Members KPHA may terminate this Agreement effective upon written
notice to WHP upon a determination in good faith by KPHA that the continuation of the Agreement may
result, or is resulting, in imminent danger to the health safety and welfare of any Member.
9.6 Obligations Unon Termination In the event of termination of this Agreement or termination of
WHP by KPHA, the rights and obligations of each party hereunder shall cease unless otherwise provided
by this Agreement. In the event of termination of this Agreement for any reason, WHP will use WHP's
best efforts to cooperate with transition of Members to ensure continuity of care.
9.7 Department of Insurance Order This Agreement shall be cancelable upon the issuance of an
order by the Department of Insurance pursuant to Section 641.234, Florida Statutes, or any successor
statute.
10. RELATIONSHIP OF PARTIES
10.1 Independent Contractors In the performance of their responsibilities, duties and obligations
under this Agreement, KPHA, WHP, and Plans are at all times performing as independent contractors.
No act, work commission, or omission by either party, its agents, servants, contractors, or employees,
pursuant to the terms and conditions of this Agreement shall be construed to make or render KPHA,
WHP, or Plans an agent, servant, employee of, or joint venture with, the other.
10.2 Indemnity. WHP, KPHA and Plans shall indemnify, defend and hold harmless the others,
including their respective shareholders, directors, officers, employees, agents, representatives, parent and
affiliated companies from and against any liability arising from the sole negligence of WHP, KPHA or
Plans, as the case may be, in carrying out its respective duties and obligations under this Agreement.
KPHA and Plans acknowledge and agree that neither WHP nor its shareholders, directors, officers,
employees, agents, representatives, parent and affiliated companies shall have any liability whatsoever to
FARW WContracts \3r 1.DOC \08/26/99 ID
KPHA, Plans or Members for the acts or omissions of any Participating Pharmacy and /or Participating
Mail Service Pharmacy in connection with such pharmacies' provision of services to KPHA, Plans and
Members, including, but not necessarily limited to, any of the following: (i) any actual or alleged
malpractice, negligence or misconduct of said pharmacies; or (ii) the sale, compounding, dispensing,
failure to sell, manufacture or use of any drug dispensed to a Member hereunder. WHP and Plans
acknowledge and agree that neither KPHA nor its shareholders, directors, officers, employees, agents,
representatives, parent and affiliated companies shall have any liability whatsoever to WHP or Plans for
the acts or omissions of any Plan or provider in KPHA's provider network, including, but not necessarily
limited to, any of the following: (i) nonpayment by a Plan of any amounts becoming due hereunder; or (ii)
any actual or alleged malpractice, negligence or misconduct of said Plans and /or providers. This Section
10.2 shall survive the termination of this Agreement for any reason.
11. TRADE SECRETS, SOLICITATION OF SUBSCRIBERS
11.1 Non- disclosure of Trade Secrets and Proprietary Information WHP agrees that
information regarding Members is a highly confidential trade secret of KPHA and Plans entitled to
protection, and WHP agrees not to reveal any information regarding Members to any other person or
entity during the term of and after the term or expiration of this Agreement without the written consent of
KPHA or Plans, unless required by law, and except as necessary in WHP's provision of services and
WHP's performance of the terms of this Agreement. WHP and KHPA further agrees that the means or
methods by which KPHA, WHP and Plans operate their respective business, including but not limited to
contract terms, bidding information, methods of operation, levels of costs, utilization and profits, and the
procedures, forms and techniques for servicing accounts, are highly confidential trade secrets entitled to
protection, and each party agrees not to reveal such means and methods of information to any other
person or entity during the term of and after the termination or expiration of this Agreement without the
written consent of the respective other party, unless required by law and except as such information is in
the public domain other than as a result of a breach hereof. Without limiting the foregoing, Member
information may only be disclosed in compliance with applicable laws and regulations regarding the
confidentiality of patient information.
In the event of an actual or threatened breach by a party of this Agreement, KPHA, WHP or Plans, as the
case may be, shall be entitled to an injunction restraining the breaching party from the prohibited conduct.
If the court should hold that the duration and /or scope of the covenants contained in this Section are
unreasonable, then, to the extent permitted by law, the court may prescribe duration and /or scope that is
reasonable; and KPHA, Plans and WHP agree to accept such determination, subject to their rights of
appeal. Nothing herein shall be construed as prohibiting a party from pursuing any other remedies
available for such breach or threatened breach, including the recovery of damages from a breaching party.
In any action or proceeding to enforce the provisions of this Section, the prevailing party shall be
reimbursed by the other party for all costs and attorneys' fees incurred in such action or proceeding.
11.2 Solicitation of Subscribers. During the term of this Agreement WHP shall not take any action or
make any communication to Subscribers which undermines or could undermine the confidence of
Subscribers or the public in the Plans, or KPHA. During the effective term of this Agreement and any of
its amendments, and for a period of one (1) year following the termination or non - renewal of this
Agreement or any of its amendments for any reason, WHP shall not directly cause any Subscriber to
disenroll from a Plan. By way of example but not limitation, WHP shall not solicit Subscribers through
meetings, visits, telephone calls, or individual letters.
FARW WContracts \Y l .DOC \08/26/99
12. MISCELLANEOUS
12.1 Notices. Any notice required or permitted to be given hereunder to either party shall be deemed
given if sent by registered or certified in ", return receipt requested, or by overnight mail delivery for
which evidence of delivery is obtained by the sender, to such party at:
KPHA: Keys Physician - Hospital Alliance
5900 College Road
Key West, Florida 33040
Attention: President
WHP: WHP Health Initiatives, Inc.
Attn: Client Services
520 Lake Cook Road, Suite 200
Deerfield, Illinois 60015
with a copy to: WHP Health Initiatives, Inc.
Attn: Mark Mincy
7316 Greenbriar Parkway
Orlando, Florida 32819
12.2 Limitation of Assignment. This Agreement shall not be assigned by either party without the
prior express written consent of the other party, which consent shall not be unreasonably withheld.
12.3 Binding on Successors in Interest The provisions of, and obligations arising under, this
Agreement shall extend to, be binding upon and inure to the benefit of the successors and assigns of each
party.
12.4 Severabili • Changes in Law. If any part of this Agreement is determined to be invalid, illegal,
inoperative, or contrary to law or professional ethics, the part shall be reformed, if possible, to conform to
law and ethics; the remaining parts of this Agreement shall be fully effective and operative to the extent
reasonably possible. If any restriction contained in this Agreement is held by any court to be
unenforceable or unreasonable, a lesser restriction shall be enforced in its place and the remaining
restrictions shall be enforced independently of each other.
12.5 Conformance With Law. Each party agrees to carry out all activities undertaken by it pursuant
to this Agreement in conformance with all applicable federal, state, and local laws, rules, and regulations.
12.6 Liaison Each party agrees to use its best efforts in the implementation of this Agreement, to
establish and use channels of communication with the other party and with representatives of Members
and Plans, and to maintain effective liaison with each other, Members and Plans all to the end that the
provisions of this Agreement may be carried out in the most efficient manner possible.
12.7 Time of the Essence Time shall be of the essence with respect to each and every tern,
covenant, and condition of this Agreement.
12.8 Entire Agreement/Amendment This Agreement, including the Attachments, Exhibits and
Schedules now and hereafter incorporated herein, supersedes all previous contracts related to the subject
matter hereof and constitutes the entire agreement between the parties. Oral statements or prior written
materials not specifically incorporated in this Agreement shall not be of any force and effect. In entering
into and executing this Agreement, the parties rely solely upon the representations and agreements
contained in the Agreement and no others. No changes in or additions to this Agreement shall be
recognized unless and until made in writing and signed by an authorized officer or agent of WHP and
KPHA.
FAR W WContracts \Y 1. DOC \08/26/99 12.
12.9 Attachments. The following attachments are incorporated into and made a part of this
Agreement by reference:
Attachment A: Monroe County Network
Attachment B: Fee Schedule of Prescription Services
Attachment C: Plan Joinder Agreement
Attachment D: WHP Formulary
12.10 Governing Law This Agreement has been executed and delivered and shall be construed and
enforced in accordance with the laws of the State of Florida. Any action by any party whether at law or in
equity, shall be commenced and maintained and venue shall exclusively be in Monroe County, Florida.
12.11 Third Party Beneficiaries. Plans, Participating Pharmacies and Participating Mail Service
Pharmacy shall be third party beneficiaries of this Agreement. However, with the exception of Plans,
Participating Pharmacies and Participating Mail Service Pharmacy, this Agreement shall not be construed
to create any third party beneficiaries, including without limitation, Members.
12.12 Waiver of Breach. No provision of this Agreement shall be deemed waived unless evidenced
by a written document signed by an authorized officer or agent of WHP and KPHA. The waiver by
either party of a breach or violation of any provision of this Agreement shall not operate as, or be
construed to be, a waiver of any subsequent breach of the same or other provision of this Agreement.
12.13 Section and Other Headings The section and other headings contained in this Agreement are
for reference purposes only and shall not affect in any way the meaning or interpretation of this
Agreement.
12.14 Cumulative Remedies. Remedies provided for in this Agreement shall be in addition to and not
in lieu of any other remedies available to either party and shall not be deemed waivers or substitutions for
any action or remedy the parties may have under law or equity.
12.15 Gender and Number When the context of this Agreement requires, the gender of all words
shall include the masculine, feminine, and neuter, and the number of all words shall include the singular
and plural.
12.16 Execution This Agreement and any amendments may be executed in multiple originals, each
counterpart shall be deemed an original, but all counterparts together shall constitute one and the same
instrument.
12.17 Force Majeure. Neither party shall be liable nor deemed to be in default for any delay or failure
in performance under this Agreement or other interruption of service or employment deemed resulting,
directly or indirectly, from acts of God, civil or military authority, acts of public enemy, war, accidents,
fires, explosions, earthquakes, floods, failure of transportation, strikes or other work interruptions by
either party's employees, or any similar or dissimilar cause beyond the reasonable control of either party;
provided, however, in the event the provision of Covered Services is substantially interrupted, KPHA
shall have the right to terminate this Agreement upon ten (10) days prior written notice to WHP.
12.18 Authority Each signatory to this Agreement represents and warrants that he possesses all
necessary capacity and authority to act for, sign, and bind the respective entity on whose behalf he is
signing.
FARWW Contracts \3 \08/26/99 I?
12.19 Enforcement In the event either party or a Plan files suit in any court, or commences arbitration
as herein provided, to enforce the terms of this Agreement, the prevailing party shall be entitled to recover
all reasonable costs incurred in connection therewith, including reasonable attorney's fees. In addition,
the parties and Plans agree that any dispute as to amounts due hereunder may, with the consent of the
parties and involved Plan be submitted to binding arbitration in accordance with the rules and procedures
of the National Health Lawyers Association, Alternative Dispute Resolution Service, Rules of Procedure
for Arbitration, and judgment on the decision of the arbitrator may be entered in any court of competent
jurisdiction.
IN WITNESS WHEREOF the parties have caused this Agreement to be executed by their duly
authorized officers or agents.
WHP HEALTH INITIATIVES, INC.
4
By:
(Signature)
Name Printed: R -H, &I ipa.
Title: 4 Ck r,+
Date: °) 5
KEYS PHYSICIAN- HOSPITAL
ORGANIZATION, INC.
DB /A KEYS PHYSICIAN- HOSPITAL
ALLIANCE
By:
/ (Signature)
Name Printed: ��P < �fxi�, O.
Title:
Date: �' �.�/o UY, 1999
FARWM\ Contracts \3' I .DOC \08/26/99 1 4
ATTACHMENT A
Pharmacy Networks
Monroe County Pharmacy Network
WHP shall develop a unique network of participating pharmacies, (the Monroe County Pharmacy
Network), which shall ensure adequate county wide geographic coverage to conveniently serve the needs
of the members. The pharmacies to be included are:
Walgreens
Eckerds
Winn Dixie
K -Mart
Publix
Cobo
Dennis
This network may be modified and supplemented from time to time.
National Pharmacy Network
WHP shall maintain a national network of pharmacies and shall provide KPHA with updated listings of
those pharmacies from time to time and promptly upon KPHA's request. The pharmacies to be included
are:
Walgreens
Eckerd
Winn Dixie
K -Mart
Publix
FARWWContracts \3 \ KPHAI.DOC \08/26/99 Q — k
ATTACHMENT B
EMPLOYEE PHARMACY BENEFIT PROGRAM
Pricing Arrangements
I. REIMBURSEMENT RATES FOR SERVICES
A. REIMBURSEMENT FOR CLAIMS BY PARTICIPATING PHARMACIES WHICH
COMPRISE THE MONROE COUNTY PHARMACY NETWORK AND NATIONAL PHARMACY
NETWORK, AS SUCH NETWORKS ARE DEFINED ON ATTACHMENT A: For each such retail
pharmacy prescription or refill covered by this Agreement, Plan will pay WHP at the rates set forth in
this Section I.A:
1. Brand Name Drugs: the lesser of (i) 88% of the Average Wholesale Price, as defined
herein, of the dispensed medication plus a dispensing fee of $1.25; or (ii) the dispensing Participating
Pharmacy's usual and prevailing retail charge. Reimbursement will be reduced by the applicable
copayment fee received.
2. Generic Drugs: the lesser of (i) 80% of the Average Wholesale Price of the dispensed
medication plus a dispensing fee of $1.25; or (ii) the dispensing Participating Pharmacy's usual and
prevailing retail charge. Reimbursement will be reduced by the applicable copayment fee received.
B. REIMBURSEMENT FOR CLAIMS BY PARTICIPATING PHARMACIES LOCATED
OUTSIDE THE STATE OF FLORIDA, WHICH ARE NOT PARTICIPATING IN THE NATIONAL
PHARMACY NETWORK, AS SUCH NETWORK IS DEFINED ON ATTACHMENT A: For each
such retail pharmacy prescription or refill covered by this Agreement, Plan will pay WHP at the rates set
forth in this Section I.B:
1. Brand Name Drugs: the lesser of (i) 87% of the Average Wholesale Price, as defined
herein, of the dispensed medication plus a dispensing fee of $2.00; or (ii) the dispensing Participating
Pharmacy's usual and prevailing retail charge. Reimbursement will be reduced by the applicable
copayment fee received.
2. Generic Drugs: for generic drugs covered by the Maximum Allowable Cost ( "MAC ") List,
as established by the federal Health Care Financing Administration: the lesser of (i) the MAC plus a
dispensing fee of $2.50; or (ii) the dispensing Participating Pharmacy's usual and prevailing retail charge;
for those generic drugs not covered by or included on the MAC List, reimbursement will be the lesser of
(i)80% of the Average Wholesale Price of the dispensed medication plus a dispensing fee of $2.50; or (ii)
the dispensing Participating Pharmacy's usual and prevailing retail charge.
C. REIMBURSEMENT FOR CLAIMS BY PARTICIPATING MAIL SERVICE PHARMACY: For
each mail service pharmacy prescription or refill covered by this Agreement, Plan will pay WHP at the
rates set forth in this Section I.B:
1. Brand Name Drugs: 82% of the Average Wholesale Price of the dispensed medication plus a
dispensing fee of $1.00. Reimbursement will be reduced by the applicable copayment fee received.
2. Generic Drugs: 55% of the Average Wholesale Price of the dispensed medication plus a
dispensing fee of $1.00. Reimbursement will be reduced by the applicable copayment fee received.
FARWM\ Contracts \3' \08/26/99 ���
II. Incentives and Rebate Guarantees
A. Both Plan and KHPA hereby appoint WHP as their exclusive agent, and certifies that WHP is
authorized to act on their behalf, for the purpose of negotiating and arranging, either directly or
indirectly, incentive opportunities in connection with prescription drugs dispensed to Members under
this Agreement. Accordingly, both Plan and KHPA acknowledge that WHP may receive rebates or
other incentive payments from certain drug manufacturers or others, either directly or indirectly, in
connection with prescription drugs dispensed hereunder.
B. In the event that the development and implementation of any such incentive program requires
either Plan or KHPA to execute any documents in addition to this Agreement, Plan and KHPA agree
to cooperate fully with WHP in the execution thereof. Both Plan and KHPA warrant and represent
that neither party has a direct or indirect arrangement, either oral or written, with any drug
manufacturers or others for incentives based upon prescription drugs dispensed to Members. Neither
Plan nor KHPA may, during the term of this Agreement, either directly or indirectly, negotiate,
arrange, or contract with any drug manufacturer or other entity for incentives on prescription drugs.
C. In connection with and subject to the terms and conditions of this Attachment B and Section
2.4(c). of the main body of the Agreement, WHP will make payments to the respective Plan on a per
paid prescription claim basis ( "WHP Payment ") based on the first twelve (12) months of services
provided under this Agreement ( "Initial Period "), regardless of the incentive amounts received by
WHP. WHP will make such WHP Payments quarterly in the amount of $0.80, with the initial
payment to be made nine (9) months after the end of the first quarter (or portion thereof) of the Initial
Period, based on the prescription services provided during the quarter (or portion thereof, when
applicable) that ended nine (9) months previously. Within the sixty (60) day period prior to the end
of the Initial Period, WHP and KHPA will negotiate in good faith the monetary amount of any WHP
Payment to apply to the subsequent 12 month period. KHPA will notify each Plan of any changes to
the WHP Payment in the subsequent 12 month period. Both Plan and KHPA acknowledge that the
amount of WHP Payments described herein is based upon the value of incentives WHP expects to
receive as a result of Plan's adoption and use of WHP's formulary. In accordance therewith, either
Plan or KHPA will notify WHP in writing of any changes to the formulary and WHP will
implement any such changes approximately 30 days following WHP's receipt of such written
notification; provided, however, that to the extent WHP determines, in WHP's sole discretion, that
any such changes may adversely impact the value of incentives WHP is likely to receive hereunder,
WHP will initiate renegotiations with KHPA of the WHP Payment amount. Notwithstanding
anything to the contrary elsewhere in this Agreement, if no agreement can be reached within thirty
(30) days, the WHP Payments will cease accruing effective thirty (30) days following WHP's receipt
of written notification of the formulary change.
D. Notwithstanding the foregoing, and in addition to any other remedies to which WHP may be entitled,
WHP will cease forwarding to Plan any and all amounts described in Section C above immediately
upon the occurrence of any of the following:
(1) breach by either Plan or KHPA of any their obligations set forth in this Agreement;
(2) receipt by WHP of notice from KHPA that Plan intends to terminate this Agreement in
its entirety or any portion thereof which in WHP's sole discretion may adversely impact the
value of incentives WHP receives hereunder; or
(3) WHP's exercise of its right to terminate any clinical program services under Section 9.4.
of this Agreement if, in WHP's sole discretion, such termination, may adversely impact the value
of incentives WHP receives hereunder.
FARWM\ Contracts \3` \08/26/99 b'2.
III. Administrative Fees and Associated Costs or Charges
For services provided hereunder, Plan will pay WHP an administrative fee of $0.45 per
transaction. Upon the written request of Plan, WHP will provide the following additional
services at the rates indicated.
Prior Authorization (per authorization, if applicable)
$
1.00
Direct Member Reimbursement (DMR) (per check)
$
1.75
Paper Eligibility Submission (per record, if applicable)
$
0.75
Deductible/Plan Max Tracking (per claim, if applicable)
$
0.10
ID Cards - Replacement Cards (per replacement PPD)
N/C
On -line Client Access (hourly charge)'
$6.75/hour
On -line Client Access (monthly charge)
$ 35.00 /user per month
Individual Mailings (postage per PPD)
$
0.55
Any other additional services may incur additional charges. WHP is not required to supply any
additional reports or information unless and until it has been agreed to in writing by both parties.
Taxes In addition to the pricing terms stated in this Attachment B or elsewhere in this Agreement, each
KPHA Plan shall be solely responsible for payment of any applicable wholesale distributor tax or any
other excise or value added tax based upon purchases at wholesale associated with the provision of
prescription services by Participating Pharmacies and Participating Mail Service Pharmacy to Members in
connection with this Agreement. Each KPHA Plan shall also reimburse WHP any applicable federal,
state, or local sales tax liability for prescriptions dispensed or goods and services provided by any
Participating Pharmacy or Participating Mail Service Pharmacy to Plan and its Members. Sales tax is
defined as an excise tax based on consumer retail sales or gross revenues whether designated a sales tax,
gross receipts tax, retail occupation tax, vale added tax, health care provider tax or tax otherwise titled or
styled. It includes any tax in existence or hereafter created whether or not the bearer of the tax is the
retailer or consumer.
' Each month "P will provide the Plan (Monroe County) with a total of ten (10) hours of On -Line Client Access
at no charge. All KHPA On -Line Client Access in excess of ten (10) hours will be subject to the hourly charge set
forth above.
F: \RWW Contracts \3"hKPHA1.DOC \08/26/99 6 -3
ATTACHMENT C
PHARMACY SERVICES JOINDER AGREEMENT
This Pharmacy Services Joinder Agreement ( " Joinder Agreement ") is entered into this 8 %,-A day of
X P_07 4 - , 1999, by and between The Board of County Commissioners of Monroe County,
Florida, (hereinafter referred to as the "Plan ") and WHP Health Initiatives, Inc., an Illinois corporation,
doing business as Walgreens Health Initiatives (hereinafter referred to as "WHP ").
JOINDER OF PLAN Plan hereby adopts and joins the Prescription Service Agreement
between Keys Physician - Hospital Alliance (KPHA) and WHP Health Initiatives, Inc., dated
, 1999 (the Agreement), as a "Plan" defined therein, and agrees to perform the obligations of
the Plan set forth therein as respects its Members, as defined in the Agreement, including without
limitation the payment obligations of Plan thereunder, and provided that any modification or amendments
to the Agreement shall not be effective as against the Plan unless approved by the Plan.
TERM This Joinder Agreement shall become effective on October 1, 1999 and continue thereafter for
an initial term of one (1) year. Thereafter, this Joinder Agreement may be renewed for two (2)
consecutive one (1) year terms at the sole option of the Plan. WHP agrees to provide the Plan with at
least (90) days written notice of its intent to terminate, non - renew, or amend this Joinder Agreement,
except as otherwise states in Sections 9. and 12.9. of the Agreement. The Plan agrees to provide WHP
with at least ninety (90) days written notice of its intent to terminate, non renew, or amend this Joinder
Agreement. If WHP or KPHA terminate or materially amend their agreement, the Plan is given the
option of contracting directly with WHP on the same terms and provisions.
NOTICES Any notices required to be given pursuant to the terms and provisions hereof shall be in
writing and shall be hand delivered, with return receipt thereof, or sent by certified or registered mail,
return receipt requested and first class postage paid to the addressee as follows:
Plan: County of Monroe
Manager: Employee Benefits
Public Service Building
5100 College Road, Stock Island
Keys West, FL 33040
WHP: WHP Health Initiatives, Inc.
Attn.: Client Services
520 Lake Cook Road
Suite 400
Deerfield, IL 60015
Copy to: WHP Health Initiatives, Inc.
Attn.: Mark Mincy
7680 Universal Blvd.
Suite 460
Orlando, FL 32819
ASSIGNMENT This Joinder Agreement may not be assigned, subcontracted, delegated, transferred by
either party without the express written consent of the other party, and any attempted assignment,
subcontract, delegation or transfer shall be void.
F: \RWM\ Contracts \3' \08/26/99 C -i
ORDINANCE 10 -1990 WHP warrants that it has not employed, retained, or otherwise has acted on
behalf of any former County of Monroe officer subject to the prohibition Sec.2 of Ordinance no. 10 -1990
or any County of Monroe officer or employee in violation of Sec.3 or Ordinance 10 -1990, and that no
employee or officer of the County of Monroe has any interest, financially or otherwise, in WHP except
for such interest, permissible by law and fully disclosed by affidavit attached hereto. For breach or
violation of this paragraph, the County of Monroe may, in its discretion, terminate this Joinder Agreement
without liability and may also, in its discretion, deduct from the contract or purchase price, or otherwise
recover, the full amount of any fee, commission, percentage, gift or consideration paid to the former
County of Monroe officer or employee.
CONFLICT OF INTEREST WHP assures the County of Monroe that to the best of its knowledge,
information and belief, the signing of this Joinder Agreement does not create a conflict of interest.
OWNERSHIP OF INFORMATION Subject to federal and state laws pertaining to patient
confidentiality, all Drug Utilization Review and Disease State Management documents and reports which
are prepared in the performance of this Joinder Agreement will be made available to the Plan upon
written request for use as the Plan deems appropriate. Any patient identifying information shall not be
disclosed without written consent of the patient.
RIGHT TO AUDIT Upon prior written and reasonable notice, WHP is required to allow the Plan to
audit or review documents in support of the billings, made to the County.
In Witness Whereof, Plan and WHP have caused this Agreement to be executed by their respective
corporate officers, on the day set forth below.
WHP Health Initiatives, Inc. Board of County Commissioners
of Monroe County, Florida
B
In
Its:
Date:
Its:
Date:
A DROV4p AS TO FORM
By
FFIC N Y
ROBERT N. 0 '
DATE J — - - Z
FARWM\Contracts\3'\KPHAI.D0008 /26/99 C-2
Attachment D
WHI Formulary of "Preferred" and "Non- Preferred" Products - August, 1999
Preferred
Zestril /Zestoretic, Monopril
Diovan, Avapro
Pravachol, Lipitor
Adalat CC` *, Norvasc
Desogen, Tri - Phasil,
Nordette
Humulin L, N and R
Allegra
Beconase (NA, AQ),
Flonase, Nasarel, Nasonex,
Rhinocort
Daypro, Relafen
ranitidine (1), cimetidine (2)
Non - Preferred
Vasotec/Vasoretic, Prinivil /Prinzide, Altace, Accupril
Atacand, Cozaar
Mevacor, Zocor
Procardia XL, Dynacirc, Dynacirc CR
Ortho -Cept, Tri - Levlen, Levlen
Novulin L, N and R
Zyrtec
Vancenase (NA,AQ), Nasacort, Nasacort AQ
Lodine XL, Naprelan, Oruvail, Voltaren EC
Pepcid, Axid, Tagamet
WHP reserves the right to change the Preferred and Non - Preferred Products at anytime and for any reason.
Nifedipine XL (a generic) will replace Adalat CC when it becomes available
F: \RWM\ Contracts \3'd\KPHAI.DOC \08/26/99 Ib - 1
1996 Edition
RISK MANAGEMENT
POLICY AND PROCEDURES
CONTRACT ADMINISTRATION
MANUAL
General Insurance Requirements
for
Other Contractors and Subcontractors
As a pre - requisite of the work governed, or the goods supplied under this contract (including the
pre - staging of personnel and material), the Contractor shall obtain, at his /her own expense,
insurance as specified in any attached schedules, which are made part of this contract. The
Contractor will ensure that the insurance obtained will extend protection to all Subcontractors
engaged by the Contractor. As an alternative, the Contractor may require all Subcontractors to
obtain insurance consistent with the attached schedules.
The Contractor will not be permitted to commence work governed by this contract (including pre -
staging of personnel and material) until satisfactory evidence of the required insurance has been
furnished to the County as specified below. Delays in the commencement of work, resulting from
the failure of the Contractor to provide satisfactory evidence of the required insurance, shall not
extend deadlines specified in this contract and any penalties and failure to perform assessments
shall be imposed as if the work commenced on the specified date and time, except for the
Contractor's failure to provide satisfactory evidence.
The Contractor shall maintain the required insurance throughout the entire term of this contract
and any extensions specified in the attached schedules. Failure to comply with this provision may
result in the immediate suspension of all work until the required insurance has been reinstated or
replaced. Delays in the completion of work resulting from the failure of the Contractor to
maintain the required insurance shall not extend deadlines specified in this contract and any
penalties and failure to perform assessments shall be imposed as if the work had not been
suspended, except for the Contractor's failure to maintain the required insurance.
The Contractor shall provide, to the County, as satisfactory evidence of the required insurance,
either:
• Certificate of Insurance
or
• A Certified copy of the actual insurance policy.
The County, at its sole option, has the right to request a certified copy of any or all insurance
policies required by this contract.
All insurance policies must specify that they are not subject to cancellation, non - renewal, material
change, or reduction in coverage unless a minimum of thirty (30) days prior notification is given
to the County by the insurer.
The acceptance and/or approval of the Contractor's insurance shall not be construed as relieving
the Contractor from any liability or obligation assumed under this contract or imposed by law.
Administration Instruction
#4709.3 14
ATTACHMENT A - 1
PAGE 1 OF 2
1996 Edition
The Monroe County Board of County Commissioners, its employees and officials will be included
as "Additional Insured" on all policies, except for Workers' Compensation.
Any deviations from these General Insurance Requirements must be requested in writing on the
County prepared form entitled "Request for Waiver of Insurance Requirements" and approved
by Monroe County Fisk Management.
Administration Instruction
#4709.3
15
PAGE 2 OF 2 ATTACHMENT A -1
1996 Edition
INSURANCE REQUIREMENTS
FOR
CONTRACT
BETWEEN
MONROE COUNTY, FLORIDA
AND
Prior to the commencement of work governed by this contract, the Contractor shall obtain
General Liability Insurance. Coverage shall be maintained throughout the life of the contract and
include, as a minimum:
• Premises Operations
• Products and Completed Operations
• I31anket Contractual Liability
• Personal Injury Liability
• Expanded Definition of Property Damage
The minimum limits acceptable shall be:
$500,000 Combined Single Limit (CSL)
If split limits are provided, the minimum limits acceptable shall be:
$250,000 per Person
$500,000 per Occurrence
$ 50,000 Property Damage
An Occurrence Form policy is preferred. If coverage is provided on a Claims Made policy, its
provisions should include coverage for claims filed on or after the effective date of this contract.
In addition, the period for which claims may be reported should extend for a minimum of twelve
(12) months following the acceptance of work by the County.
The Monroe County Board of County Commissioners shall be named as Additional Insured on all
policies issued to satisfy the above requirements.
GL2
Administration Instruction
#4709.3 54
ATTACHMENT A -2
1996 Edition
WORKERS' COMPENSATION
INSURANCE REQUIREMENTS
FOR
CONTRACT
BETWEEN
MONROE COUNTY, FLORIDA
AND
Prior to the commencement of work governed by this contract, the Contractor shall obtain
Workers' Compensation Insurance with limits sufficient to respond to the applicable state statutes.
In addition, the Contractor shall obtain Employers' Liability Insurance with limits of not less than:
$500,000 Bodily Injury by Accident
$500,000 Bodily Injury by Disease, policy limits
$500,000 Bodily Injury by Disease, each employee
Coverage shall be maintained throughout the entire term of the contract.
Coverage shall be provided by a company or companies authorized to transact business in the
state of Florida.
If the Contractor has been approved by the Florida's Department of Labor, as an authorized self -
insurer, the County shall recognize and honor the Contractor's status. The Contractor may be
required to submit a Letter of Authorization issued by the Department of Labor and a Certificate
of Insurance, providing details on the Contractor's Excess Insurance Program.
If the Contractor participates in a self - insurance fund, a Certificate of Insurance will be required.
In addition, the Contractor may be required to submit updated financial statements from the fund
upon request from the County.
`vC2
Administration Instruction
#4709.3 88
ATTACHMENT A -3
1996 Edition
PROFESSIONAL LIABILITY
INSURANCE REQUIREMENTS
FOR
CONTRACT
BETWEEN
MONROE COUNTY, FLORIDA
AND
Recognizing that the work governed by this contract involves the furnishing o f advice or services
of a professional nature, the Contractor shall purchase and maintain, throughout the life of the
contract, Professional Liability Insurance which will respond to damages resulting from any claim
arising out of the performance of professional services or any error or ornission of the Contractor
ari sing out of work governed by this contract.
The minimum limits of liability shall be:
$500,000 per Occurrence /$1,000,000 Aggregate
PR02
Administration Instruction
77
#4709.3
ATTACHMENT A -4
1996 Edition
VEHICLE LIABILITY
INSURANCE REQUIREMENTS
FOR
CONTRACT
BETWEEN
MONROE COUNTY, FLORIDA
AND
Recognizing that the work governed by this contract requires the use of vehicles, the Contractor,
prior to the commencement of work, shall obtain Vehicle Liability Insurance. Coverage shall be
maintained throughout the life of the contract and include, as a minimum, liability coverage for:
• Owned, Non - Owned, and Hired Vehicles
The minimum limits acceptable shall be:
$300,000 Combined Single Limit (CSL)
If split limits are provided, the minimum limits acceptable shall be:
$100,000 per Person
$300,000 per Occurrence
$ 50,000 Property Damage
The Monroe County Board of County Commissioners shall be named as Additional Insured on all
policies issued to satisfy the above requirements.
VL2
Administration Instruction
#4709.3 81
ATTACHMENT A -5
1996 Edition
EMPLOYEE DISHONESTY
INSURANCE REQUIREMENTS
FOR
CONTRACT
BETWEEN
MONROE COUNTY, FLORIDA
AND
The Contractor shall purchase and maintain, throughout the term of the contract, Employee Dishonesty
Insurance which will pay for losses to County property or money caused by the fraudulent or dishonest
acts of the Contractor's employees or its agents, whether acting alone or in collusion of others.
The minimum limits shall be:
$100,000 per Occurrence
Administration Instruction
94709.3
ED2
45
ATTACHMENT A -6
PUBLIC ENTITY (RIME STATEMENT
"A person or affiliate who has been placed on the convicted vendor list
following a conviction for public entity crime may not submit a bid on a
contract to provide any goods or services to a pUblIC elltlty, may 1101 SUblllit
a bid on a contract with a public entity for the construction or repair of a
public building or public \,vork, may not submit bids on leases of real
property to public entity, may not be Awarded or perform work as a
contractor, supplier, subcontractor, or consultant Linder - a coati - act NN�Itll ally
public entity, and may not transact business With any public entity in excess
of the threshold an provided in Section ?S7.017, for CATEGORY
TWO for a period of 36 months from the date of placed on the
convicted vendor list."
ATTACHMENT B
DRUG -FREE WORKPLACE FORM
The undersigned vendor in accordance with Florida Statute 287.087 hereby certifies that:
(Name of Business)
I. Publish a statement notifying employees that the unlawful mamrlacture, distribution, dispensing.
possession. or use of a controlled substance is prohibited in the workplace and specifying the actions that
will be taken against employees for violations of'such prohibition.
2. Inform employees about the dangers of drug abuse in the workplace, the business's policy of maintaining
a drug -free workplace, any available drug counseling. rehabilitation, and employee assistance programs.
and the penalties that may be imposed upon employees for drug abuse violations.
3. Give each employee engaged in providing the commodities or contractual services that are under bid a
copy of the statement specified in subsection (I ).
4. In the statement specified in subsection (1), notify the employees that, as a condition of working on the
commodities or contractual services that are under bid, the employee will abide by the terms of the
statement and Nvill notify the employer of any conviction of, or plea of guilty or nolo contendere to, any
violation of Chapter 893 (Florida Statutes) or of any controlled substance law of the United States or any
state, for a violation occurring in the workplace no later than five (5) days after such conviction.
5. Impose a sanction on, or require the satisfactory participation in a drug abuse assistance or rehabilitation
program if such is available in the employee's community, or any employee who is so convicted.
6. Make a good faith effort to continue to maintain a drug -free workplace through implementation of this
section.
As the person authorized to sign the statement, 1 certify that this firni complies fully with the above
requirements.
Bidder's Si - nature
Date
ATTACHMENT C
OMB - MCP115
NON - COLLUSION AFFIDAVIT
of the city
of according to law on my oath, and under
penalty of perjury, depose and say that;
1) I am , the bidder making the
Proposal for the project described as follows:
2) The prices in this bid have been arrived at independently without collusion,
consultation, communication or agreement for the purpose of restricting competition, as
to any matter relating to such prices with any other bidder or with any competitor;
3) Unless otherwise required by law, the prices which have been quoted in this bid
have not been knowingly disclosed by the bidder and will not knowingly be disclosed by
the bidder prior to bid opening, directly or indirectly, to any other bidder or to any
competitor; and
4) No attempt has been made or will be made by the bidder to induce any other
person, partnership or corporation to submit, or not to submit, a bid for the purpose of
restricting competition;
5) The statements contained in this affidavit are true and correct, and made with
full knowledge that Monroe County relies upon the truth of the statements contained in
this affidavit in awarding contracts for said project.
STATE OF
COUNTY OF
(Signature of Bidder)
DATE
PERSONALLY APPEARED BEFORE ME, the undersigned authority,
who, after first being sworn by me, (name of
individual signing) affixed his/her signature in the space provided above on this
day of 119
NOTARY PUBLIC
OMB - MCP FORM #1
My commission expires:
ATTACHMENT D
S_ \NJOIZN .7'A'1 ll'N'I' 1)NDER ORDINANCE NO. 10 -1990
MONIZ01_ COUN1'Y F1 ORIDA
ETHICS CLAUSE
warrants that he /it has not employed, retained
or othenvisc had act on his /its behalf any former County officer or employee in violation of
Section 2 Of Ordinance no. W -1990 or ally C ounty officer or employee in violation of
Section i of Ordinance No. 10 - 1990. For breach or violation of this provision the County
may, in its discretion. terminate this Contract without liability and nriy also, in its discretion;
deduct I'rom the contract or purChase price, or otherwise recover, the fu11 amount of any fee,
commission, percentage, gift, or consideration paid to the former County officer or employee.
(signature)
STATE Or
COUNTY OF
Date:
PERSONALLY APPEARED BEFORE ME, the undersigned authority,
who, after first being sworn by me, affixed his /her
signature (name of individual signing) in the space provided above on this day of
L'
NOTARY PUBLIC
My commission expires:
OMB - MCI" DORM #4
ATTACHMENT E
PHARMACY SERVICES JOINDER AGREEMENT
This Pharmacy Services Joinder Agreement ( "Joinder Agreement ") is entered into this day of
, 1999, by and between The Board of County Commissioners of Monroe County,
Florida, (hereinafter referred to as the "Plan ") and WHP Health Initiatives, Inc., an Illinois corporation,
doing business as Walgreens Health Initiatives (hereinafter referred to as
JOINDER OF PLAN Plan hereby adopts and joins the Prescription Service Agreement
between Keys Physician - Hospital Alliance (KPHA) and WHP Health Initiatives, Inc., dated
1999 (the Agreement), as a "Plan" defined therein, and agrees to perform the obligations of
the Plan set forth therein as respects its Members, as defined in the Agreement, including without
limitation the payment obligations of Plan thereunder, and provided that any modification or amendments
to the Agreement shall not be effective as against the Plan unless approved by the Plan.
T$N. This Joinder Agreement shall become effective on October 1, 1999 and continue thereafter for
an initial term of one (1) year. Thereafter, this Joinder Agreement may be renewed for two (2)
consecutive one (1) year terms at the sole option of the Plan. WHP agrees to provide the Plan with at
least (90) days written notice of its intent to terminate, non -renew, or amend this Joinder Agreement,
except as otherwise states in Sections 9. and 12.9. of the Agreement. The Plan agrees to provide WHP
with at least ninety (90) days written notice of its intent to terminate, non renew, or amend this Joinder
Agreement. If WHP or KPHA terminate or materially amend their agreement, the Plan is given the
option of contracting directly with WHP on the same terms and provisions.
NOTICES Any notices required to be given pursuant to the terms and provisions hereof shall be in
writing and shall be hand delivered, with return receipt thereof, or sent by certified or registered mail,
return receipt requested and fast class postage paid to the addressee as follows:
Plan: County of Monroe
Manager: Employee Benefits
Public Service Building
5100 College Road, Stock Island
Keys West, FL 33040
WHP: WHP Health Initiatives, Inc.
Attn.: Client Services
520 Lake Cook Road
Suite 400
Deerfield, IL 60015
Copy to: WHP Health Initiatives, Inc.
Attn.: Mark Mincy
7680 Universal Blvd.
Suite 460
Orlando, FL 32819
ASSIGNMENT This Joinder Agreement may not be assigned, subcontracted, delegated, transferred by
either party without the express written consent of the other party, and any attempted assignment,
subcontract, delegation or transfer shall be void.
F:VtW M%ContraM\3*JU4iA l .DOC108Q6/991
ORDINANCE 10 -1990 WHP warrants that it has not employed, retained, or otherwise has acted on
behalf of any former County of Monroe officer subject to the prohibition Sec.2 of Ordinance no. 10 -1990
or any County of Monroe officer or employee in violation of Sec.3 or Ordinance 10 -1990, and that no
employee or officer of the County of Monroe has any interest, financially or otherwise, in WHP except
for such interest, permissible by law and fully disclosed by affidavit attached hereto. For breach or
violation of this paragraph, the County of Monroe may, in its discretion, terminate this Joinder Agreement
without liability and may also, in its discretion, deduct from the contract or purchase price, or otherwise
recover, the full amount of any fee, commission, percentage, gift or consideration paid to the former
County of Monroe officer or employee.
CONFLICT OF INTEREST WHP assures the County of Monroe that to the best of its knowledge,
information and belief, the signing of this Joinder Agreement does not create a conflict of interest.
OWNERSHIP OF INFORMATION Subject to federal and state laws pertaining to patient
confidentiality, all Drug Utilization Review and Disease State Management documents and reports which
are prepared in the performance of this Joinder Agreement will be made available to the Plan upon
written request for use as the Plan deems appropriate. Any patient identifying information shall not be
disclosed without written consent of the patient.
RIGHT TO AUDIT Upon prior written and reasonable notice, WHP is required to allow the Plan to
audit or review documents in support of the billings, made to the County.
In Witness Whereof, Plan and WHP have caused this Agreement to be executed by their respective
corporate officers, on the day set forth below.
WHP Health Initiatives, Inc-
Its:
President
Date: October 12, 1999
"OFFICIAL SEAL"
DENISE F. HLADNIK
Notary Public, State of Illinois
My Commission Expires 10101/01
Board of County Commissioners
of Monroe County, Florida
By:
Its: /*7 0.y o l a,
Date: 9 " 8 - g ,
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