1st Amendment 01/17/2001
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BRANCH OFFICE
3117 OVERSEAS HIGHWAY
MARATHON, FLORIDA 33050
TEL. (305) 289-6027
FAX (305) 289-1745
CLERK OF lHE CIRCUIT COURT
MONROE COUNTY
500 WHITEHEAD STREET
KEY WEST, FLORIDA 33040
TEL. (305) 292-3550
FAX (305) 295-3660
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BRANCH OFFICE
88820 OVERSEAS HIGHWAY
PLANTATION KEY, FLORIDA 33070
TEL. (305) 852-7145
FAX (305) 852.7146
MEMORANDUM
DATE:
January 24, 2001
TO:
Louis Latorre, Director
Social Services Division
Pamela G. Hanco~
Deputy Clerk CY
FROM:
At the January 17, 2001, Board of County Commissioners meeting the Board granted
approval and authorized execution of Amendment 0001 to the October 1, 2000 through June 30,
2001 Community Care for Disabled Adults Contract KG032 between the State of Florida,
Department of Children and Families and Monroe County, Monroe County Social Services
(Monroe County In-Home Service Program, the Case Management Agency).
Enclosed please find two duplicate originals, executed on behalf of Monroe County, for
your handling. Please be sure that the fully executed "Clerk's Original" is returned to our
office as soon as possible. Should you have any questions please do not hesitate to contact this
office.
Cc: County Administrator w/o document
County Attorney
Finance
File t/'
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CLERK'S ORIGfNAU
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CONTRACT #KG032
AMENDMENT #0001
THIS AMENDMENT, entered into between the Florida Department of Children and
Families, hereinafter referred to as the "department" , and Monroe County In-Home Services, ,
hereinafter referred to as the "provider", amends contract KG032.
1. Attachment I, Section B. 5. a. (3) is hereby amended to read:
(3) 95 % of clients will be satisfied with services based upon responses to the Department
Client Satisfaction Survey. The provider will administer the Department Client Satisfaction
Survey to a representative sample of clients in accordance with the table provided below.
The table identifies the minimum number of clients for which completed surveys are required
in order to report results for the provider's annual caseload at the ninety percent (90%)
confidence level, with a five percent (5%) error rate. Annual caseload shall mean all clients
who reach a point in their service plans during the year containing a trigger point.
Trigger points are the appropriate points in time or service that a client shall be given the
Department Client Satisfaction Survey to complete, for example at recertification, six months
after admission, case closure, or at some other point. The department will determine trigger
points for each affected client group, and contract managers will provide the information to the
provider.
Sample Sizes for Contract Providers
Fiscal Year 2000 - 2001
Number of Clients Served in Required Minimum Sample
the Fiscal Year
Less than 59 All Clients
59 - 74 58
75-100 73 '7
101 -150 97 ~ ...
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151 - 200 115 ~, ."...::..-
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201 - 250 130 ..... -(
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251 - 300 143 ~:i: ...,..
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301 - 350 153 -l ;;;c:
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351 - 500 176 "T, :::-
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501 - 750 199 /- ;,
751 - 1,000 213
1,001 - 1,500 229
1,501 - 2,000 238
2,001 and over 250
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CONTRACT #KG032
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AMENDMENT #0001
Satisfaction shall be determined by calculating a percentage of client responses that "agree" or
"strongly agree" to the survey question, "Overall, I am satisfied with the services that I
received."
2. This amendment shall begin on December 1, 2000, or the date on which the amendment has
been signed by both parties, whichever is later.
3. All provisions in the contract and any attachments thereto in conflict with this amendment
shall be and are hereby changed to conform with the amendment.
4. All provisions not in conflict with this amendment are still in effect and are to be performed at
the level specified in the contract.
5. This amendment and all its attachments are hereby made a part of this contract.
IN WITNESS WHEREOF, the parties hereto have caused this 2 page amendment to be executed by
their officials thereunto duly authorized.
PROVIDER:
MONROE COUNTY IN-HOME SERVICES
FLORIDA DEPARTMENT OF
CHILDREN AND FAMILIES
~[),e ~~d
NAME: f!s.eoJe. R. Ne-Jet"! f
- SIGNED~
BY: (~'2 de ~ ____
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NAME: Charles M. Auslander
TITLE:
Mayor
TITLE:
District Administrator
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