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Item O04
0.4 County f � .�� ",�, 1 BOARD OF COUNTY COMMISSIONERS Mayor Craig Cates,District 1 Mayor Pro Tem Holly Merrill Raschein,District 5 The Florida Keys Michelle Lincoln,District 2 James K.Scholl,District 3 David Rice,District 4 County Commission Meeting April 19, 2023 Agenda Item Number: 0.4 Agenda Item Summary #11929 BULK ITEM: Yes DEPARTMENT: County Attorney's Office TIME APPROXIMATE: STAFF CONTACT: Brian Bradley (305) 295-3177 N/A AGENDA ITEM WORDING: Approval to accept bid proposal from Goodman-Gable Gould Company d/b/a Adjusters International to provide Insurance Adjusting Claim Services. The services of the Contractor will be used following catastrophic events resulting in significant damage, such as hurricanes. ITEM BACKGROUND: This contract will serve as a retainer agreement and the County will use the services of the contractor to submit claims to the County's insurers following catastrophic events resulting in significant damage, such as hurricanes. Minor/incidental events are handled internally by staff and assistance of adjusting firm is not required. Key points of the contract: - Initial term is for one (1) year, renewable at the County's sole option for three additional consecutive terms of 1-year each - If the firm's services are used, compensation will be as follows: o Claims from $0 to $1 million: firm's fee will be 7% of recovery o Claims > $1 million: firm's fee will be 10% of actual recovery - The firm's fee is based on a percentage of actual recovery. If there are no claims (i.e., no hurricanes/major disasters assigned by Monroe County to the Contractor), there is no fee paid to the Contractor. PREVIOUS RELEVANT BOCC ACTION: Staff went out for RFP on December 7, 2022, and only one proposal was received (from the incumbent) and is being recommended. The current contract with Goodman Gable-Gould/Adjusters International expires May 31. 2023. CONTRACT/AGREEMENT CHANGES: Goodman-Gable Gould is proposing a pricing structure that complies with Florida Statute 626.854. GGG proposed a fee of 7% of the proceeds received from the insurers if the proceeds are between $0 Packet Pg. 2738 0.4 and $1,000,000 and 10% for recoveries in excess of$1,000,000. These fees are less than those contained in the current contract. STAFF RECOMMENDATION: Approval. DOCUMENTATION: Recommendation Letter GGG 2023 Agreement 2023 03 COI Goodman Gable signed exp 1 12024 MonroeCountyFL RFP_2023-FromGGGAI GGG contract 2019 Bid Tabulation Sheet pdf FINANCIAL IMPACT: Effective Date: 6/1/2023 Expiration Date: 5/31/2026 Total Dollar Value of Contract: Based on recoveries. Total Cost to County: Based on recoveries. Current Year Portion: Budgeted: Yes Source of Funds: Internal Service Fund/Primarily Ad Valorem CPI: N/A Indirect Costs: N/A Estimated Ongoing Costs Not Included in above dollar amounts: N/A Revenue Producing: N/A If yes, amount: Grant: N/A County Match: N/A Insurance Required: Yes Additional Details: N/A. 04/06/23 NOT BUDGETED $0.00 REVIEWED BY: Brian Bradley Completed 03/28/2023 3:32 PM Cynthia Hall Completed 03/29/2023 10:27 AM Bob Shillinger Completed 04/03/2023 9:23 AM Purchasing Completed 04/03/2023 9:28 AM Budget and Finance Completed 04/03/2023 12:41 PM Lindsey Ballard Completed 04/03/2023 12:46 PM Packet Pg. 2739 0.4 Board of County Commissioners Pending 04/19/2023 9:00 AM Packet Pg. 2740 0.4.a InteriskCorporation Risk Mgt.&Employee Benefits Consultants 1101 Red Maple Circle N.E.,St. Petersburg, Florida 33703-6318 — telephone: 813-287-1040 www.interisk.net March 23,2023 Brian Bradley RMLO,FCRM Risk Manager Monroe County Attorney's Office 1111 12th Street,Suite 408 Key West, FL 33040 0 Subject: Public Adjusters RFP Brian, . The County has engaged Goodman-Gable-Gould (GGG) to provide Public Adjusting services U following catastrophic events such as hurricanes. Their services are not activated until directed by the County. Their services include: ➢ Investigate and analyze all property damage associated with claims assigned to the adjuster. ➢ Review all insurance policies and determine the recoveries available to the County from each policy. ➢ Review pre-loss estimates that could affect recovery and recommend modifications if necessary. ➢ Prepare a concise, well documented replacement cost estimate of buildings and personal property damaged and determine the Actual Cash Value (ACV) if E applicable. ➢ Evaluate "code upgrade"coverages and costs,if applicable ➢ Negotiate interim and final settlements with the County insurers. ➢ Advise County management regarding the capture and development of loss information E (including direct damage, extra expenses, and loss of income). ➢ Coordinate and integrate all areas of the claim effort on behalf of the County. ➢ Assist in the coordination of advance payments with the County insurers. ➢ Coordinate all inspections and meetings with the County's insurers. ➢ Provide regular status reports. ➢ Review all claim data with County representatives prior to being submitted to the insurers. ➢ Conduct and/or participate in all settlement discussions with the County's insurers. ➢ Maintain all information obtained during the services provided to the County as confidential. ➢ Expedite and maximize all recoveries available to the County. ➢ Coordinate with the Federal Emergency Management Agency (FEMA) if required. ➢ Any and all services required to resolve County claims with its insurers. Packet Pg. 2741 O.4.a GGG receives as a fee according to the amount of recovery they receive from the County's insurers. 7.5% of recoveries ranging from $0 to $500,000 8.5%of recoveries ranging from 500,000 to $1,000,000 10%of recoveries in excess of$1,000,000 It is believed that these are the maximum amount Public Adjusters could charge their clients as specified in Florida Statues §626.854 back in 2019. Florida Statute §626.854 now specifies maximum fees of 10%of the recovery for events that are subject to a declaration of a state of emergency by the Governor and 20% of the recovery for events that are not subject to a declaration of a state of emergency by the Governor. It is unknown if the fees specified in the contract or those specified in the Florida Statutes are currently being used. The original three year contract with CCC was executed on April 19,2019 and was extended for two 1 year periods as provided by the contract. GGG has been the County's Public Adjuster for a number of years. 2 In accordance with the County's Purchasing Protocols an RFP was posted on Demandstar on December 22,2022. The RFP's bid opening was held on March 23,2023. The only proposal received was from Goodman-Gable-Gould. U) It is believed that GGG submitted a well-structured proposal. It demonstrated considerable experience with providing Public Adjusting Services for both governmental and non-governmental 2 entities,to include Monroe County. Their proposal included numerous testimonial letters (several from Monroe County) that spoke extremely well of GGG. They presented a detailed Project CL Approach that addressed all the requested services specified in the RFP. They have committed to provide prompt services when requested. The principal adjuster that will be assigned to the County's account lives in Melbourne,Florida which will assist in providing prompt service. They have nearly 40 adjusters licensed in Florida that can be called upon following a catastrophic event. It is believed that GGG has the resources and expertise to provide quality claims services for the County. Since GGG has been the County's Public Adjuster for a number of years,they are familiar with the County's organization and operations. This will significantly reduce/eliminate any learning curve. GGG proposed a fee of 7%of the proceeds received from the insurers if the proceeds are between 0 $0 and$1,000,000 and 10%for recoveries in excess of$1,000,000. These fees are less than those contained in the current contract. It is believed these fees comply with Florida Statute §626.854. It appears as if a separate agreement,with separate pricing,will be needed for assistance with FEMA claims. It is unknown how GGG is currently compensated for their FEMA assistance. c� Despite the fact that GGG submitted the only proposal,it is believed that their proposal,coupled with the services they have previously provided to the County, demonstrates that Goodman-Gable- Gould is well qualified to serve as the County's Public Adjuster and it is recommended that they be engaged as the County's Public Adjuster. Packet Pg. 2742 0.4.a Please 91117e me a call if you have any questions or wish to discuss this issue in further detail. Cordially, INTERISK CORPORATION Sidney G. Webber CPCU,ARM U) 2 E 0 c� E c� Packet Pg. 2743 0.4.b AGREEMENT BETWEEN MONROE COUNTY AND GOODMAN-GABLE-GOULD COMPANY/ ADJUSTERS INTERNATIONAL FOR PUBLIC ADJUSTING CLAIM SERVICES THIS AGREEMENT is made and entered into this 19th day of April 2023, by MONROE COUNTY BOARD OF COUNTY COMMISSIONERS ("COUNTY"), a political subdivision of the State of Florida, whose address is 1100 Simonton Street, Key West, Florida 33040 and Goodman-Gable-Gould/Adjusters International (GGG/AI) ("CONTRACTOR" or "CONSULTANT"), whose address is 6767 N. Wickham Road, Suite 501, Melbourne, FL 32940. This Agreement shall consist of the terms, conditions and covenants contained in this Agreement, including all exhibits, and shall also include any and all representations contained in the Proposal submitted by the Contractor in response to the Request for Proposals (RFP) 2.1 for Public Adjusting Claims Services, a copy of which is incorporated by reference. Section 1. SCOPE OF SERVICES CONTRACTOR shall do, perform and carry out in a professional and proper manner certain duties as described in the Scope of Services — Exhibit A—which is attached hereto and made a part of this agreement. CONTRACTOR shall provide the scope of services in Exhibit A for COUNTY. CONTRACTOR warrants that it is authorized by law to engage in the performance of the activities herein described, subject to the terms and conditions set forth in these Agreement documents. The CONTRACTOR shall at all times exercise independent, professional judgment and shall assume professional responsibility for the services to be provided. Contractor shall provide services using the following standards, as a minimum requirement: A. The CONTRACTOR shall maintain adequate staffing levels to provide the services required under the Agreement resulting from this RFP process. B. The personnel shall not be employees of or have any contractual relationship with the County. To the extent that Contractor uses subcontractors or independent contractors, this Agreement specifically requires that subcontractors and independent contractors shall not be an employee of the County. C. All personnel engaged in performing services under this Agreement shall be fully qualified, and, if required, to be authorized or permitted under State and local law to perform such services. Section 2. COUNTY'S RESPONSIBILITIES 2.1 Upon occurrence of an event that requires the Contractor's assistance, the County shall issue a notice to proceed to the Contractor. The County shall also provide a schedule of the structures that need to be evaluated. 1 Packet Pg. 2744 0.4.b Section 3. TERM OF AGREEMENT 3.1 The initial Agreement term will be for one (1) year beginning the 1st day of June 2023 ("Effective Date"). The Agreement shall be renewable at the County's sole option for three (3) additional consecutive one year terms. 3.2 Modification: If either party desires to modify this Agreement, it shall notify the other in writing at least thirty (30) days prior to the effective date of such modification. In the case of proposed modification, the party receiving the notification of the proposed modification shall itself notify the other party within ten (10) days after receipt of notice of its agreement to the proposed modification. Failure to do so shall terminate this Agreement. Section 4. PAYMENT TO CONTRACTOR 4.1 Compensation to the CONTRACTOR: 2 2.1 Claims that result in recovering ranging from $0 to $1,000,000 from COUNTY's insurers will be billed at 7.0% of actual recovery. Claims in excess of $1,000,000 from COUNTY's insurers will be billed at 10% of actual recovery. 4.2 Payment will be made according to the Florida Local Government Prompt Payment Act, 2 Section 218.70, Florida Statutes. The Provider shall submit the invoice and supporting documentation acceptable to the Clerk to the County's Risk Manager. Acceptability to the Clerk is based on generally accepted accounting principles and such laws, rules and regulations as may govern the clerk's disbursal of funds. The Risk Manager shall review the request, note his/her approval on the request and forward it to the Clerk for payment. 4.3 Continuation of this Agreement beyond the initial fiscal year is contingent upon annual appropriation by Monroe County. Q N Section 5. CONTRACT TERMINATION 5.1 Termination for Cause: Either party may terminate this Agreement because of the failure of the other party to perform its obligations under the Agreement. In the event of such breach, the party shall provide notice to the other party, and shall give the other party at least business days within which to cure the breach. If the breach is not cured within that time period, the Agreement may be terminated for cause. 5.2 Termination for Convenience: The COUNTY may also terminate this Agreement without cause upon thirty (30) days' notice to the CONTRACTOR. The COUNTY shall pay CONTRACTOR for work performed through the date of termination. Section 6. CONTRACTOR'S ACCEPTANCE OF CONDITIONS A. CONTRACTOR hereby agrees that he has carefully examined the RFP, his/her response, and this Agreement and has made a determination that he/she has the personnel, equipment, and other requirements suitable to perform this work and assumes full responsibility therefore. The provisions of the Agreement shall control any inconsistent 2 Packet Pg. 2745 0.4.b provisions contained in the specifications. All specifications have been read and carefully considered by CONTRACTOR, who understands the same and agrees to their sufficiency for the work to be done. Under no circumstances, conditions, or situations shall this Agreement be more strongly construed against COUNTY than against CONTRACTOR. B. Any ambiguity or uncertainty in the specifications shall be interpreted and construed by COUNTY, and its decision shall be final and binding upon all parties. C. The passing, approval, and/or acceptance by COUNTY of any of the services furnished by CONTRACTOR shall not operate as a waiver by COUNTY of strict compliance with the terms of this Agreement, and specifications covering the services. D. CONTRACTOR agrees that County Administrator or his designated representatives may visit CONTRACTOR'S facility (ies) periodically to conduct random evaluations of services during CONTRACTOR'S normal business hours. E. CONTRACTOR has, and shall maintain throughout the term of this Agreement, appropriate licenses and approvals required to conduct its business, and that it will at all times conduct its business activities in a reputable manner. Proof of such licenses and approvals shall be submitted to COUNTY upon request. 2 Section 7. NOTICES Any notice required or permitted under this agreement shall be in writing and hand delivered or mailed, postage prepaid, to the other party by certified mail, returned receipt requested, to the following: 2 To the COUNTY: Risk Manager 1111 12t" Street, Suite 408 Key West, Florida 33040 E N N To the CONTRACTOR: Pat Cuccaro 6767 N. Wickham Rd., Suite 501 Melbourne, FL 32940 Section 8. RECORDS CONTRACTOR shall maintain all books, records, and documents directly pertinent to performance under this Agreement in accordance with generally accepted accounting principles consistently applied. Each party to this Agreement or their authorized representatives shall have reasonable and timely access to such records of each other party to this Agreement for public records purposes during the term of the agreement and for five (5) years following the termination of this Agreement. If an auditor employed by the COUNTY or Clerk determines that monies paid to CONTRACTOR pursuant to this Agreement were spent for purposes not authorized by this Agreement, the CONTRACTOR shall repay the monies together with interest calculated pursuant to Section 55.03 of the Florida Statutes, running from the date the monies were paid to CONTRACTOR. 3 Packet Pg. 2746 0.4.b Pursuant to F.S. 119.0701 and the terms and conditions of this contract, the CONTRACTOR is required to: (1) Keep and maintain public records that would be required by the County to perform the service. (2) Upon receipt from the County's custodian of records, provide the County with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. (3) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the CONTRACTOR does not transfer the records to the County. (4) Upon completion of the contract, transfer, at no cost, to the County all public records in possession of the CONTRACTOR or keep and maintain public records that would be required by the County to perform the service. If the CONTRACTOR transfers all public records to the County upon completion of the contract, the CONTRACTOR shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the CONTRACTOR keeps and maintains 2 public records upon completion of the contract, the CONTRACTOR shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the County, upon request from the County's custodian of records, in a format that is compatible with the information technology systems of the County. (5) A request to inspect or copy public records relating to a County contract must be made directly to the County, but if the County does not possess the requested records, N the County shall immediately notify the CONTRACTOR of the request, and the N CONTRACTOR must provide the records to the County or allow the records to be inspected or copied within a reasonable time. If the CONTRACTOR does not comply with the County's request for records, the County shall enforce the public records contract provisions in accordance with the contract, notwithstanding the County's option and right to unilaterally cancel this contract upon violation of this provision by the CONTRACTOR. A CONTRACTOR who fails to provide the public records to the County or pursuant to a valid public records request within a reasonable time may be subject to penalties under section119.10, Florida Statutes. The CONTRACTOR shall not transfer custody, release, alter, destroy or otherwise dispose of any public records unless or otherwise provided in this provision or as otherwise provided by law. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, 4 Packet Pg. 2747 0.4.b CONTACT THE CUSTODIAN OF PUBLIC RECORDS, BRIAN BRADLEY AT PHONE# 305-292-3470 BRADLEY-BRIAN@MONROECOUNTY-FL.GOV, MONROE COUNTY ATTORNEY'S OFFICE 1111 12TH Street, SUITE 408, KEY WEST, FL 33040. Section 9. EMPLOYEES SUBJECT TO COUNTY ORDINANCE NOS. 010 AND 020-1990 The CONTRACTOR warrants that it has not employed, retained or otherwise had act on its behalf any former County officer or employee subject to the prohibition of Section 2 of Ordinance No. 010-1990 or any County officer or employee in violation of Section 3 of Ordinance No. 020- 1990. For breach or violation of this provision the COUNTY may, in its discretion, terminate this agreement without liability and may also, in its discretion, deduct from the agreement or purchase price, or otherwise recover the full amount of any fee, commission, percentage, gift, or consideration paid to the former County officer or employee. Section 10. CONVICTED VENDOR By signing this agreement, CONTRACTOR represents that the execution of this Agreement will . not violate the Public Entities Crime Act (Section 287.133, Florida Statutes). Violation of this section shall result in termination of this Agreement and recovery of all monies paid hereto, and .2 may result in debarment from County's competitive procurement activities. A person or affiliate who has been placed on the convicted vendor list following a conviction for public entity crime may not submit a bid on an Agreement with a public entity for the construction or repair of a public building or public work, may not perform work as a CONTRACTOR, supplier, subcontractor, or CONTRACTOR under Agreement with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017 of the Florida Statutes, for the Category Two for a period of 36 months from the date of being placed on the convicted vendor list. Section 11. GOVERNING LAW, VENUE, INTERPRETATION, COSTS AND FEES This Agreement shall be governed by and construed in accordance with the laws of the State of Florida applicable to Agreements made and to be performed entirely in the State. In the event that any cause of action or administrative proceeding is instituted for the enforcement or interpretation of this Agreement, the COUNTY and CONTRACTOR agree that venue shall lie in the appropriate court or before the appropriate administrative body in Monroe County, Florida. Section 12. SEVERABILITY If any term, covenant, condition or provision of this Agreement (or the application thereof to any circumstance or person) shall be declared invalid or unenforceable to any extent by a court of 5 Packet Pg. 2748 0.4.b competent jurisdiction, the remaining terms, covenants, conditions and provisions of this Agreement, shall not be affected thereby; and each remaining term, covenant, condition and provision of this Agreement shall be valid and shall be enforceable to the fullest extent permitted by law unless the enforcement of the remaining terms, covenants, conditions and provisions of this Agreement would prevent the accomplishment of the original intent of this Agreement. The COUNTY and CONTRACTOR agree to reform the Agreement to replace any stricken provision with a valid provision that comes as close as possible to the intent of the stricken provision. Section 13. ATTORNEYS FEES AND COSTS The COUNTY and CONTRACTOR agree that in the event any cause of action or administrative proceeding is initiated or defended by any party relative to the enforcement or interpretation of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, and court costs, as an award against the non-prevailing party. Mediation proceedings initiated and conducted pursuant to this Agreement shall be in accordance with the Florida Rules of Civil Procedure and usual and customary procedures required by the Circuit Court of Monroe County. Section 14. BINDING EFFECT U) The terms, covenants, conditions, and provisions of this Agreement shall bind and inure to the . benefit of the COUNTY and CONTRACTOR and their respective legal representatives successors, and assigns. 2 Section 15. AUTHORITY Each party represents and warrants to the other that the execution, delivery and performance of this Agreement have been duly authorized by all necessary County and corporate action, as required by law. CN Section 16. ADJUDICATION OF DISPUTES OR DISAGREEMENTS N COUNTY and CONTRACTOR agree that all disputes and disagreements shall be attempted to be resolved by meet and confer sessions between representatives of each of the parties. If no resolution can be agreed upon within 30 days after the first meet and confer session, then any party shall have the right to seek such relief or remedy as may be provided by this Agreement or by Florida law. This Agreement shall not be subject to arbitration. Section 17. COOPERATION In the event any administrative or legal proceeding is instituted against either party relating to the formation, execution, performance, or breach of this Agreement, COUNTY and CONTRACTOR agree to participate, to the extent required by the other party, in all proceedings, hearings, processes, meetings, and other activities related to the substance of this Agreement or provision of the services under this Agreement. COUNTY and CONTRACTOR specifically agree that no party to this Agreement shall be required to enter into any arbitration proceedings related to this Agreement. 6 Packet Pg. 2749 0.4.b Section 18. NONDISCRIMINATION During the performance of this Agreement, the CONTRACTOR agrees as follows: 1. The contractor will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. The contractor will take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The contractor agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided by the contracting officer setting forth the provisions of this nondiscrimination clause. 2.1 2. The contractor will, in all solicitations or advertisements for employees placed by or on behalf of the contractor, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. 3. The contractor will not discharge or in any other manner discriminate against any 2 employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals N who do not otherwise have access to such information, unless such disclosure is in N response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. 4. The contractor will send to each labor union or representative of workers with which it has a collective bargaining agreement or other contract or understanding, a notice to be provided by the agency contracting officer, advising the labor union or workers' representative of the contractor's commitments under section 202 of Executive Order 11246 of September 24, 1965, and shall post copies of the notice in conspicuous places available to employees and applicants for employment. 5. The contractor will comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. 6. The contractor will furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by the rules, regulations, and orders of the 7 Packet Pg. 2750 0.4.b Secretary of Labor, or pursuant thereto, and will permit access to his books, records, and accounts by the contracting agency and the Secretary of Labor for purposes of investigation to ascertain compliance with such rules, regulations, and orders. 7. In the event of the contractor's non-compliance with the nondiscrimination clauses of this contract or with any of such rules, regulations, or orders, this contract may be canceled, terminated or suspended in whole or in part and the contractor may be declared ineligible for further Government contracts in accordance with procedures authorized in Executive Order 11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulation, or order of the Secretary of Labor, or as otherwise provided by law. Section 19. COVENANT OF NO INTEREST 2 COUNTY and CONTRACTOR covenant that neither presently has any interest, and shall not acquire any interest, which would conflict in any manner or degree with its performance under this Agreement, and that only interest of each is to perform and receive benefits as recited in this Agreement. Section 20. CODE OF ETHICS 2 The parties understand and agree that officers and employees of the COUNTY are required to P- comply with the standards of conduct for public officers and employees as delineated in Section 112.313, Florida Statutes, regarding, but not limited to, solicitation or acceptance of gifts; doing business with one's agency; unauthorized compensation; misuse of public position, conflicting employment or contractual relationship; and disclosure or use of certain information. CN Section 21. NO SOLICITATION/PAYMENT N The COUNTY and CONTRACTOR warrant that, in respect to itself, it has neither employed nor retained any company or person, other than a bona fide employee working solely for it, to solicit or secure this Agreement and that it has not paid or agreed to pay any person, company, E corporation, individual, or firm, other than a bona fide employee working solely for it, any fee, commission, percentage, gift, or other consideration contingent upon or resulting from the award or making of this Agreement. For the breach or violation of the provision, the CONTRACTOR agrees that the COUNTY shall have the right to terminate this Agreement without liability and, at its discretion, to offset from monies owed, or otherwise recover, the full amount of such fee, commission, percentage, gift, or consideration. Section 22. FEDERAL CLAUSES The County anticipates that some or all of the funds to pay for the services covered by this Agreement may come from federal grant awards, as that term is defined in 2 CFR part 200. Therefore, the following clauses are included in this Agreement: 22.1. Contractor agrees to comply with all applicable standards, orders or regulations issued 8 Packet Pg. 2751 0.4.b pursuant to the Clean Air Act (42 U.S.C. 7401-7671q) and the Federal Water Pollution Control Act as amended (33 U.S.C. 1251-1387) and will reports violations to FEMA and the Regional Office of the Environmental Protection Agency (EPA). 22.2. Debarment and Suspension (Executive Orders 12549 and 12689)—A contract award (see 2 CFR 180.220) must not be made to parties listed on the government wide exclusions in the System for Award Management (SAM), in accordance with the OMB guidelines at 2 CFR 180 that implement Executive Orders 12549 (3 CFR part 1986 Comp., p. 189) and 12689 (3 CFR part 1989 Comp., p. 235), "Debarment and Suspension." SAM Exclusions contains the names of parties debarred, suspended, or otherwise excluded by agencies, as well as parties declared ineligible under statutory or regulatory authority other than Executive Order 12549. 22.3. Byrd Anti-Lobbying Amendment (31 U.S.C. 1352)—Contractors that apply or bid for an award exceeding $100,000 must file the required Certification Regarding Lobbying (and, if applicable, the Disclosure of Lobbying Activities). Both forms are attached to this Agreement in Section Three. Each tier certifies to the tier above that it will not and has not used Federal appropriated funds to pay any person or organization for influencing or attempting to influence 2 an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any Federal contract, grant or any other award covered by 31 U.S.C. 1352. Each tier must also disclose any lobbying with non-Federal funds that takes place in connection with obtaining any Federal award. Such disclosures are forwarded from tier to tier up to the non-Federal award. 2 22.4. Americans with Disabilities Act of 1990 (ADA) — The CONTRACTOR will comply with all the requirements as imposed by the ADA, the regulations of the Federal government issued thereunder, and the assurance by the CONTRACTOR pursuant thereto. 22.5. The Contractor shall utilize the U.S. Department of Homeland Security's E-Verify system to verify the employment eligibility of all new employees hired by the Contractor during the term of the Contract and shall expressly require any subcontractors performing work or providing services pursuant to the Contract to likewise utilize the U.S. Department of Homeland Security's N E-Verify system to verify the employment eligibility of all new employees hired by the subcontractor during the Contract term. 22.6 SMALL AND MINORITY BUSINESSES, WOMEN'S BUSINESS ENTERPRISES, AND LABOR SURPLUS AREA FIRMS. The County strongly encourages the use of women-, minority- and veteran-owned business enterprises (SBEs) and wishes to see a of 5% of the contract or subcontracts awarded pursuant to this RFP go to SBEs. Contractor shall provide good faith effort and associated documentation. Contractors may search for Florida registered SBEs at: httr)://www.dms.mvflorida.com/aaency administration/office of supplier diversity osd Any proposal submitted in which the vendor is certified as an SBE, or in which the vendor proposes to use subcontractors that are certified as SBEs, must submit proof of the registration or certification from a federal, state or local authority in order to receive credit for the use of the SBE. 22.7 AUDIT OF RECORDS: Contractor shall grant to the County, Florida Division of Emergency Management (FDEM), Federal Emergency Management Agency (FEMA), Florida Department of Transportation, the Federal Government, and any other duly authorized agencies 9 Packet Pg. 2752 0.4.b of the State or Federal Government or the County where appropriate the right to inspect and review all books and records directly pertaining to the Contract resulting from this RFP for a period of five (5) years after final grant close-out by FEMA or DEM, or as required by applicable County, State and Federal law. Records shall be made available during normal working hours for this purpose. In the event that FEMA, DEM, or any other Federal or State agency, or the County, issues findings or rulings that the amounts charged by the Contractor, or any portions thereof, were ineligible or were non-allowable under federal or state Law or regulation, Contractor may appeal any such finding or ruling. If such appeal is unsuccessful, the Contractor shall agree that the amounts paid to the Contractor shall be adjusted accordingly, and that the Contractor shall, within 30 days thereafter, issue a remittance to the County of any payments declared to be ineligible or non- allowable. Contractor shall comply with federal and/or state laws authorizing an audit of Contractor's operation as a whole, or of specific Project activities. 2 22.8 Debarment and Suspension (Executive Orders 12549 and 12689)—A contract award (see 2 CFR 180.220) must not be made to parties listed on the governmentwide exclusions in the System for Award Management (SAM), in accordance with the OMB guidelines at 2 CFR 180 that implement Executive Orders 12549 (3 CFR part 1986 Comp., p. 189) and 12689 (3 CFR . part 1989 Comp., p. 235), "Debarment and Suspension." SAM Exclusions contains the names of parties debarred, suspended, or otherwise excluded by agencies, as well as parties declared 2 ineligible under statutory or regulatory authority other than Executive Order 12549. 22.9 Beginning January 1, 2021, the Contractor shall utilize the U.S. Department of Homeland Security's E- Verify system to verify the employment eligibility of all new employees hired by the Contractor during the term of the Contract and shall expressly require any subcontractors performing work or providing services pursuant to the Contract to likewise utilize the U.S. Department of Homeland Security's E-Verify system to verify the employment eligibility c of all new employees hired by the subcontractors during the Contract term. By entering into this N agreement, the contractor or consultant verifies that it registers with and uses the E-Verify system. If the contractor enters into a contract with a subcontractor, the subcontractor must provide the contractor with an affidavit stating that the subcontractor does not employ, contract with, or subcontract with an unauthorized alien. The contractor must maintain the affidavit for the duration of this contract. 22.10 No Obligation by Federal Government. The federal government is not a party to this contract and is not subject to any obligations or liabilities to the non-Federal entity, Contractor, or any other party pertaining to any matter resulting from the contract. 22.11 Prohibition on certain telecommunications and video surveillance services or equipment (2 C.F.R. § 200.216: Recipients and subrecipients are prohibited from obligating or expending loan or grant funds to (a) procure or obtain, (b) extend or renew a contract to procure or obtain, or(c) enter into a contract to procure or obtain equipment, services or systems that uses covered telecommunications equipment or services as a substantial or essential component of any system or critical technology as part of any system. As used herein, the term "covered telecommunications equipment" means telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate). By entering into this 10 Packet Pg. 2753 0.4.b agreement, both the County and the Contractor agree that it has complied with the provisions in 2 C.F.R. § 200.216. 22.12 Domestic preference for procurements (2 C.F.R. § 200.322): As appropriate and to the extent consistent with law, the County should, to the greatest extent practicable under a Federal award, provide a preference for the purchase, acquisition, or use of goods, products, or materials produced in the United States (including but not limited to iron, aluminum, steel, cement, and other manufactured products). The requirements of this section must be included in all subawards including all contracts and purchase orders for work or products under this award. 22.13 (If applicable): Procurement of recovered materials will apply as set forth in 2 CFR part 200.322. Section 23. NON-WAIVER OF IMMUNITY Notwithstanding the provisions of Sec. 768.28, Florida Statutes, the participation of the COUNTY and the CONTRACTOR in this Agreement and the acquisition of any commercial liability insurance coverage, self-insurance coverage, or local government liability insurance pool coverage shall not be deemed a waiver of immunity to the extent of liability coverage, nor shall any Agreement entered into by the COUNTY be required to contain any provision for waiver. Section 24. PRIVILEGES AND IMMUNITIES 2 All of the privileges and immunities from liability, exemptions from laws, ordinances, and rules and pensions and relief, disability, workers' compensation, and other benefits which apply to the activity of officers, agents, or employees of any public agents or employees of the COUNTY, when performing their respective functions under this Agreement within the territorial limits of the COUNTY shall apply to the same degree and extent to the performance of such functions and duties of such officers, agents, volunteers, or employees outside the territorial limits of the COUNTY. Q Section 25. LEGAL OBLIGATIONS AND RESPONSIBILITIES Non-Delegation of Constitutional or Statutory Duties. This Agreement is not intended to, nor shall it be construed as, relieving any participating entity from any obligation or responsibility imposed upon the entity by law except to the extent of actual and timely performance thereof by any participating entity, in which case the performance may be offered in satisfaction of the obligation or responsibility. Further, this Agreement is not intended to, nor shall it be construed as, authorizing the delegation of the constitutional or statutory duties of the COUNTY, except to the extent permitted by the Florida constitution, state statute, and case law. Section 26. NON-RELIANCE BY NON-PARTIES No person or entity shall be entitled to rely upon the terms, or any of them, of this Agreement to enforce or attempt to enforce any third-party claim or entitlement to or benefit of any service or program contemplated hereunder, and the COUNTY and the CONTRACTOR agree that neither the COUNTY nor the CONTRACTOR or any agent, officer, or employee of either shall have the authority to inform, counsel, or otherwise indicate that any particular individual or 11 Packet Pg. 2754 0.4.b group of individuals, entity or entities, have entitlements or benefits under this Agreement separate and apart, inferior to, or superior to the community in general or for the purposes contemplated in this Agreement. Section 27. ATTESTATIONS CONTRACTOR agrees to execute such documents as the COUNTY may reasonably require, including, but not being limited to, a Public Entity Crime Statement, an Ethics Statement, and a Drug-Free Workplace Statement, Lobbying and Conflict of Interest Clause, and Non-Collusion Agreement. Section 28. NO PERSONAL LIABILITY No covenant or agreement contained herein shall be deemed to be a covenant or agreement of any member, officer, agent or employee of Monroe County in his or her individual capacity, and no member, officer, agent or employee of Monroe County shall be liable personally on this Agreement or be subject to any personal liability or accountability by reason of the execution of this Agreement. Section 29. EXECUTION IN COUNTERPARTS This Agreement may be executed in any number of counterparts, each of which shall be regarded as an original, all of which taken together shall constitute one and the same instrument and any of the parties hereto may execute this Agreement by signing any such counterpart. Section 30. SECTION HEADINGS Section headings have been inserted in this Agreement as a matter of convenience of reference only, and it is agreed that such section headings are not a part of this Agreement and will not be used in the interpretation of any provision of this Agreement. Q CN Section 31. INSURANCE POLICIES 31.1 General Insurance Requirements for Other Contractors and Subcontractors. As a pre-requisite of the work governed, the CONTRACTOR shall obtain, at his/her own expense, insurance as specified in any attached schedules, which are made part of this contract. The CONTRACTOR will ensure that the insurance obtained will extend protection to all Subcontractors engaged by the CONTRACTOR. As an alternative, the CONTRACTOR may require all Subcontractors to obtain insurance consistent with the attached schedules; however, CONTRACTOR is solely responsible to ensure that said insurance is obtained and shall submit proof of insurance to COUNTY. Failure to provide proof of insurance shall be grounds for termination of this Agreement. The CONTRACTOR will not be permitted to commence work governed by this contract until satisfactory evidence of the required insurance has been furnished to the COUNTY as specified below. Delays in the commencement of work, resulting from the failure of the CONTRACTOR to provide satisfactory evidence of the required insurance, shall not extend deadlines specified 12 Packet Pg. 2755 0.4.b in this contract and any penalties and failure to perform assessments shall be imposed as if the work commenced on the specified date and time, except for the CONTRACTOR's failure to provide satisfactory evidence. The CONTRACTOR shall maintain the required insurance throughout the entire term of this contract and any extensions specified in the attached schedules. Failure to comply with this provision may result in the immediate suspension of all work until the required insurance has been reinstated or replaced and/or termination of this Agreement and for damages to the COUNTY. Delays in the completion of work resulting from the failure of the CONTRACTOR to maintain the required insurance shall not extend deadlines specified in this contract and any penalties and failure to perform assessments shall be imposed as if the work had not been suspended, except for the CONTRACTOR's failure to maintain the required insurance. The CONTRACTOR shall provide, to the COUNTY, as satisfactory evidence of the required insurance, either: Certificate of Insurance or �? A Certified copy of the actual insurance policy. The County, at its sole option, has the right to request a certified copy of any or all insurance policies required by this contract. All insurance policies must specify that they are not subject to cancellation, non-renewal, material change, or reduction in coverage unless a minimum of thirty (30) days prior notification is given to the County by the insurer. The acceptance and/or approval of the Contractor's insurance shall not be construed as relieving the Contractor from any liability or obligation assumed under this contract or imposed by law. The Monroe County Board of County Commissioners, its employees and officials will be included as "Additional Insured" on all policies, except for Workers' Compensation. N N 31.2 Insurance Requirements For Contract Between County And Contractor (Note:amounts of coverage are subject to change in final contract) Prior to the commencement of work governed by this contract, the CONTRACTOR shall obtain General Liability Insurance. Coverage shall be maintained throughout the life of the contract and include, as a minimum: Premises Operations Bodily Injury Liability Expanded Definition of Property Damage The minimum limits acceptable shall be: $500,000 Combined Single Limit (CSL) If split limits are provided, the minimum limits acceptable shall be: $200,000 per Person $500,000 per Occurrence 13 Packet Pg. 2756 0.4.b $200,000 Property Damage An Occurrence Form policy is preferred. If coverage is provided on a Claims Made policy, its provisions should include coverage for claims filed on or after the effective date of this contract. In addition, the period for which claims may be reported should extend for a minimum of twelve (12) months following the acceptance of work by the County. The Monroe County Board of County Commissioners shall be named as Additional Insured on all general liability policies issued to satisfy the above requirements. 31.3Vehicle Liability Insurance requirements Recognizing that the work governed by this contract requires the use of vehicles, the CONTRACTOR, prior to the commencement of work, shall obtain Vehicle Liability Insurance. Coverage shall be maintained throughout the life of the contract and include, as a minimum, liability coverage for: Owned, Non-Owned, and Hired Vehicles The minimum limits acceptable shall be: $300,000 Combined Single Limit (CSL) If split limits are provided, the minimum limits acceptable shall be: 2 $200,000 per Person $300,000 per Occurrence $200,000 Property Damage The Monroe County Board of County Commissioners shall be named as Additional Insured on all vehicle liability policies issued to satisfy the above requirements. N N 31.4 Workers' Compensation Insurance Requirements Prior to commencement of work governed by this contract, the CONTRACTOR shall obtain Workers' Compensation Insurance with limits sufficient to respond to the applicable state statutes. In addition, the CONTRACTOR shall obtain Employers' Liability Insurance with limits of not less than: $500,000 Bodily Injury by Accident $500,000 Bodily Injury by Disease, policy limits $500,000 Bodily Injury by Disease, each employee Coverage shall be maintained throughout the entire term of the contract. Coverage shall be provided by a company or companies authorized to transact business in the state of Florida. 14 Packet Pg. 2757 0.4.b 31.5 Professional Liability Requirements Recognizing that the work governed by this contract involves the furnishing of advice or services of a professional nature, the Contractor shall purchase and maintain, throughout the life of the contract, Professional Liability Insurance which will respond to damages resulting from any claim arising out of the performance of professional services or any error or omission of the Contractor arising out of work governed by this contract. The minimum limits of liability shall be: $1,000,000 per occurrence/$2,000,000 Aggregate Section 32. INDEMNIFICATION, HOLD HARMLESS AND DEFENSE CONTRACTOR assumes and agrees to hold harmless, indemnify, protect, and defend the COUNTY and the COUNTY's elected and appointed officers and employees, Boards and Commissions, and any other agents, individually and collectively (collectively, "indemnified parties"), against any and all fines, penalties, lawsuits, claims, actions, causes of action, litigation, demands, obligations, administrative proceedings, appellate proceedings, or other proceedings relating to any and all types of injury (including death), loss, damage, fine, . penalty, liability, judgment, or business interruption, and any and all costs, fees, attorney fees or expenses that may be asserted against, initiated with respect to, or sustained by, any of the indemnified parties by reason of, arising out of, incident to, resulting from, or in connection with, (A) any and all activities, operations, or work of CONTRACTOR or any of its employees, agents, consultants, sub-contractors or other persons employed or utilized under any and all of the obligations and terms of this Agreement, (B) the negligence, errors, omissions, recklessness, or intentional or willful misconduct of CONTRACTOR or any of its employees, agents, consultants, sub-contractors or other persons employed or utilized, or (C) CONTRACTOR's non-conformance, breach, or default with respect to any of the obligations and terms under this Agreement. Insofar as the claims, actions, causes of action, litigation, proceedings, costs, fees, or expenses relate to events or circumstances that occur during the term of this Agreement, this section will survive the expiration of the term of this Agreement or any earlier termination of this Agreement. CONTRACTOR agrees that the indemnified parties may select the attorneys to appear and defend such claims, actions, causes of action, or litigation on behalf of the indemnified parties. CONTRACTOR further agrees to pay at the CONTRACTOR's expense the attorneys' fees and costs incurred by those attorneys selected by the indemnified parties to appear and defend such claims, actions, causes of action, or litigation on behalf of the indemnified parties at the trial and appellate levels. CONTRACTOR agrees that the first ten dollars ($10.00) of remuneration paid to CONTRACTOR represents specific consideration for the indemnification obligation provided above. The extent of liability is in no way limited to, reduced or lessened by the insurance requirements contained elsewhere with in this Agreement. The duty to defend under this Section is independent and separate from the duty to indemnify, and the duty to defend exists regardless of any ultimate liability of the CONTRACTOR, the COUNTY and any indemnified party. The duty to defend arises immediately upon presentation of a claim by any party and written notice of such claim being provided to the CONTRACTOR. 15 Packet Pg. 2758 The CONTRACTOR's obligation to indemnify and defend under this Section will survive the expiration or earlier termination of this AGREEMENT until it is determined by final judgment that an action against the COUNTY or an indemnified party for the matter indemnified hereunder is fully and finally barred by the applicable statute of limitations At all times and for all purposes hereunder, the CONTRACTOR is an independent contractor and not an employee of the Board of County Commissioners. No statement contained in this aareement shall be construed so as to find the CONTRACTOR or any of his/her employees, contractors, servants or agents to be employees of the Board of County Commissioners for Monroe County. As an independent contractor the CONTRACTOR shall provide independent, professional judgment and comply with all federal, state, and local statutes, ordinances, rules and regulations applicable to the services to be provided. The CONTRACTOR shall be responsible for the completeness and accuracy of its work, plan, supporting data, and other documents prepared or compiled under its obligation for this project, 7 and shall correct at its expense all significant errors or omissions therein which may be disclosed. The cost of the work necessary to correct those errors attributable to the CONTRACTOR and any damage incurred by the COUNTY as a result of additional costs caused by such errors shall be chargeable to the CONTRACTOR. This provision shall not apply to any maps, official records, contracts, or other data that may be provided by the COUNTY or other public or semi-public U) agencies. .2 The CONTRACTOR agrees that no charges or claims for damages shall be made by it for any delays or hindrances attributable to the COUNTY during the progress of any portion of the services specified in this contract. Such delays or hindrances, if any, shall be compensated for by the COUNTY by an extension of time for a reasonable period for the E CONTRACTOR to complete the work schedule. Such an agreement shall be made between the parties. IN WITNESS WHEREOF, the parties hereto have caused these presents to be executed on the N Q 19th day of April 2023. N (SEAL) Attest: KEVIN MADOK, CPA, CLERK BOARD OF COUNTY COMMISSIONERS E OF MONROE COUNTY, FLORIDA By by As Deputy Clerk Mayor/Chairman (CORPORATE SEAL) GOOD MAN-GAB LE-GOU LD/ ATTEST: ADJUSTERS INTERNATIONAL B by Title: Pasquale Cuccaro Senior Vice President/ Principal A EO&S 69 f8Fffl 9 RO "I W#F4W*': Mffi@�t Wee 3J-2-77-2,qh 16 Packet Pg. 2759 0.4.b EXHIBIT A SCOPE OF SERVICES SPECIFICATIONS The firm shall provide adjusting services on an as needed basis. The firm will evaluate damage to County property and negotiate maximum settlements with its insurers following catastrophic events resulting in significant damage. In addition, the firm will assist the County in coordinating requests for Public Assistance from the Federal Emergency Management Agency (FEMA). The following services will be expected of the successful proposer: ➢ Investigate and analyze all property damage associated with claims assigned to the adjuster. ➢ Review all insurance policies and determine the recoveries available to the County from each policy. ➢ Review pre-loss estimates that could affect recovery and recommend modifications if necessary. ➢ Prepare a concise, well documented replacement cost estimate of buildings and personal property damaged and determine the Actual Cash Value (ACV) if applicable. ➢ Evaluate "code upgrade" coverages and costs, if applicable. ➢ Negotiate interim and final settlements with the County insurers. ➢ Advise County management regarding the capture and development of loss information (including direct damage, extra expenses, and loss of income). ➢ Coordinate and integrate all areas of the claim effort on behalf of the County. ➢ Assist in the coordination of advance payments with the County insurers. ➢ Coordinate all inspections and meetings with the County's insurers. ➢ Provide regular status reports. ➢ Review all claim data with County representatives prior to being submitted to the insurers. ➢ Conduct and/or participate in all settlement discussions with the County's insurers. ➢ Maintain all information obtained during the services provided to the County as confidential. ➢ Expedite and maximize all recoveries available to the County. ➢ Coordinate with the Federal Emergency Management Agency (FEMA) if required. ➢ Any and all services required to resolve County claims with its insurers. 17 Packet Pg. 2760 0.4.b LOBBYING AND CONFLICT OF INTEREST CLAUSE I SWORN STATEMENT UNDER ORDINANCE NO. 010-1990 MONROE COUNTY, FLORIDA ETHICS CLAUSE i i 1 I "The Goodman-Gable-Gould Company/Adjusters International (Company) I "...warrants that he/it has not employed, retained or otherwise had act on his/her behalf any former County officer or employee in violation of Section 2 of Ordinance No. 010-1990 or any County officer or employee in violation of Section 3 of Ordinance No. 010-1990. For breach or j violation of this provision the County may, in its discretion, terminate this Agreement without 2 liability and may also, in its discretion, deduct from the Agreement or purchase price, or otherwise recover, the full amount of any fee, commission, percentage, gift, or consideration paid to the former County officer or employee." 2 (Signature) : i Date: j� E STATE OF FLORIDA COUNTY OF CN Sworn to (or affirm d) and subscribed before me by means of D-physical presence or❑ online notarization, this `� day of 2023 by / tC k4-" (name of affiant), He/she is personally known to me or has produced C Ns�- (type of identification) as identification. NOTARY PUBLIC My Commission expires: A C. �0 '� 37 of 49 Packet P . 2761 0.4.b NON-COLLUSION AFFIDAVIT I, Neil C. Kahn of the city of Baltimore, Maryland according to law on my oath, and under penalty of perjury, depose and say that 1. 1 am Executive Vice President of the firm of Goodman-Gable-Gould/Adjusters International the bidder making the Proposal for the project described in the Request for Proposals for Public Adiusting Claim Services and that I executed the said proposal with full authority to do so; 2. The prices in this bid have been arrived at independently without collusion, consultation, communication or agreement for the purpose of restricting competition, as to any matter relating to such prices with any other bidder or with any competitor; 3. Unless otherwise required by law, the prices which have been quoted in this bid have not been knowingly disclosed by the bidder and will not knowingly be disclosed by the bidder prior to bid opening, directly or indirectly, to any other bidder or to any competitor; and 4. No attempt has been made or will be made by the bidder to induce any other person, partnership or corporation to submit, or not to submit, a bid for the purpose of restricting competition; 5• The statements contained in this affidavit are true and correct, and made with full knowledge that Monroe County relies upon the truth of the statements contained in this affidavit in awarding contracts for said pr gect. (Signature) �v Date: STATE OF FLORIDA COUNTY OF Sworn to (or affirm and subscribed before me by means of physical presence or❑ online notarization, this _day of Avl 2023, by WA) (name of affiant). He/she is personally known to me or has produced p¢l,IGn Gwkr (type of identification) as identification. ale- NOTARY PUBLIC My Commission expires: 16 ,��rti�rrrrrr��� I C: W, 4,Q���/. NOTAR r PUBLIC 38 of 49 Packet Pg. 2762 0.4.b DRUG-FREE WORKPLACE FORM The undersigned vendor in accordance with Florida Statutes Section 287.087 hereby certifies that: Goodman-Gable-Gould/Adjusters International (Name of Business) 1. Publishes a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in the workplace and specifying the actions that will be taken against employees for violations of such prohibition. 2. Informs employees about the dangers of drug abuse in the workplace, the business' policy of maintaining a drug-free workplace, any available drug counseling, rehabilitation, and employee assistance programs, and the penalties that may be imposed upon employees for drug abuse violations. 3. Gives each employee engaged in providing the commodities or contractual services that are under bid a copy of the statement specified in subsection (1). 4. In the statement specified in subsection (1), notify the employees that, as a condition of working on the commodities or contractual services that are under bid, the employee will abide by the terms of the statement and will notify the employer of any conviction of, or plea of guilty or nolo contenders to, any violation of Chapter 893 (Florida Statutes) or of any controlled substance law of the United States or any state, for a violation occurring in .2 the workplace no later than five (5) days after such conviction. 5. Imposes a sanction on, or require the satisfactory participation in a drug abuse assistance or rehabilitation program if such is available in the employee's community, or any employee who is so convicted. 6. Makes a good faith effort to continue to maintain a drug-free workplace through implementation of this section. N As the person authorized to sign the statement, I certify that this firm complies fully with the N above requirements. (Signature) 2 AAMMD Date:STATE OF: i COUNTY OF: AQArr(-(yVlE(2 l Subscribed and sworn to (or affirmed) before me on (date) by (name of affiant). He/She is personally known to me or has produced Nal f C CxSG (type y }(t of i ntific Lion as identifi anon. Alllli����i ` O • :.w'` 4 NOTARY P BLJ y My Commission Expires: Z NOTA&y y PUBLIC c```+,o oti ' • cou0,o", 39 of 49 Packet Pg. 2763 0.4.b PUBLIC ENTITY CRIME STATEMENT "A person or affiliate who has been placed on the convicted vendor list following a conviction for public entity crime may not submit a bid on a contract to provide any goods or services to a public entity, may not submit a bid on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or CONTRACTOR under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list." I have read the above and state that neither Goodman-Gable-Gould/Adjusters International ? (Proposer's name) nor any Affiliate has been placed on the convicted vendor list within the last 36 months. c� (Signature) Date: STATE OF FLORIDA COUNTY OF Sworn to (or affirmed)and subscribed before me by means of Ik physical presence or ❑ online notarization, this day of Aaem 2023, by NGIL KkHtj (name of affiant), He/she is personally known to me or has produced 'DR ttm� LjM&sr (type of identification) as identification. NOTARY PUBLIC My Commission expires: / c� � OTAR •oy N Y a 7fl.o3�.• P��• COUN ,���� 40 of 49 Packet Pg. 2764 VENDOR CERTIFICATION REGARDING SCRUTINIZED COMPANIES LISTS Project Description(s): 114D �'1 Q ��' eek ,c Respondent Vendor Name: G-A �x - ►►1n' ►'Lcv .•� Vendor FEIN: rI (,W, Vendor's Authorized Representative Name and Title: { �a � wa {]p Address: 110 �10 Lcl city: State: C 4 Zip: a I" ?' Phone Number: Email Address: ri �rv , G G 0 'E' yVl Section 287,135, Florida Statutes prohibits a company from bidding on, submitting a proposal for, or entering into or renewing a contract for goods or services of any amount if, at the time of contracting or 2 renewal,the company is on the Scrutinized Companies that Boycott Israel List,created pursuant to Section 215.4725, Florida Statutes, or is engaged in a Boycott of Israel. Section 287.135, Florida Statutes, also prohibits a company from bidding on, submitting a proposal for, or entering into or renewing a contract for goods or services of$1,000,000 or more, that are on either the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector Lists which were created pursuant to s. 215.473, Florida Statutes, or is engaged in business operations in Cuba or Syria. As the person authorized to sign on behalf of Respondent, I hereby certify that the company identified above in the Section entitled"Respondent Vendor Name" is not listed on the Scrutinized Companies that Boycott Israel List or engaged in a boycott of Israel and for Projects of$1,000,000 or more is not listed on either the Scrutinized Companies with Activities in Sudan List, the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List, or engaged in business operations in Cuba or Syria. I understand that pursuant to Section 287.13 5,Florida Statutes,the submission of a false certification may subject company to civil penalties,attorney's fees,and/or costs.I fin-ther understand that any contract with the County may be terminated, at the option of the County, if the company is found to have submitted a false certification or has been placed on the Scrutinized Companies that Boycott Israel List or engaged in a boycott of Israel or placed on the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List or been engaged in business operations in Cuba or Syria. Certified By: C. ,who is authorized to sign on behalf of the above r f enced company. Authorized Signature: (L(xt, C Print Name: eL L' • -4 Title: ucz P! .rJ e, Note: The List are available at the following Department of Management Services Site: bttp://www,dms.myflorida.com/business operations/state urehasin /vendor information/convicted su spended_discriminatory complaints_vendor_lists 41 of 49 Packet Pg. 2765 CERTIFICATION REGARDING DEBARMENT, SUSPENSION, INELIGIBILITY, AND VOLUNTARY EXCLUSION 3 3 i i I 3 i n j j I a I 11 42 of 49 Packet Pg. 2766 0.4.b APPENDIX A to 44 C.F.R. PART 18, CERTIFICATION REGARDING LOBBYING Certification for Contracts, Grants, Loans, and Cooperative Agreements I The undersigned certifies,to the best of his or her knowledge and belief,that: i (1)No Federal appropriated fiends have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of an agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan,the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. (2)If any funds other than Federal appropriated funds have been paid or will be paid to any person for j influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement,the undersigned shall complete and submit Standard Form-LLL, "Disclosure Form to Report Lobbying," in accordance with its instructions. (3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including subcontracts, subgrants, and contracts under grants, loans, and cooperative agreements) and that all subrecipients shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by section 1352, title 31, U.S. Code. Any person who fails to file the required certification shall be subject to a civil penalty of not less than$10,000 and not more than$100,000 for each such failure. N The Contractor,&4rrt6n ertifies or affirms the truthfulness and accuracy of each statement of its certification and disclosure, if any. IN addition,the Contractor understands and agrees that the provisions of 31 U.S.C. Ch. 38,Administrative Remedies for False Claims and Statements, apply to this certification and disclosure, if any. Date: 4 (11 ZAI Q �j Signature of Contractor's Authorized Official Printed Name: Title: el _ � Appr ved by OMB 0348-0046 i Packet 43 of 49 Pg. 2767 0.4.b i I i I I I i U) n U) Cn CN CD CN 44 of 49 Packet Pg. 2768 APPENDIX B to 44 CFR PART 18 — DISCLOSURE FORM TO REPORT LOBBYING Disclosure of Lobbying Activities Complete this form to disclose Iobbying activities pursuant to 31 U.S.C. 1352 See reverse for public burden disclosure 1. Type of Federal Action: 2. Status of Federal Action: 3. Report Type: a. contract X a.bid/offer/application X a. initial filing X b.grant b, initial award b.material change c, cooperative agreement c,post-award d.loan For material change only: e.loan guarantee Year quarter f. loan insurance Date of last report 4. Name and Address of Reporting Entity: 5. If Reporting Entity in No.4 is Subawardec, X Prime Subawardee Enter Name and Address of Prime: �? Tier ,if Known: NIA Monroe County Board of County Commissioners 0 1100 Simonton Street Key West,FL 3 3 040-3 1 1 0 Congressional District, i known: FL26 Congressional District, i known: cs 6. Federal Department/Agency: 7. Federal Program Name/Description: I CL U.S.Department of Justice ! 1 Office of Justice Programs Bureau of Justice Assistance CFDA Number, if applicable: 16.738 I S. Federal Action Number,ifknown: 9. Award Amount, ifknown: � M CN BJA-2018-13626 $ 13,982 Q cN 10. a.Name and Address of Lobbying Registrant b. Individuals Performing Services(including address if (if individual, last name,first name, MI): different from No. 10a) (last name,first name, MI): N/A NIA c� 11. Information requested through this form is authorized by title 31 U.S.C.section 1352. This disclosure of lobbying Signature: activities is a material representation of fact upon which ( /! reliance was placed by the tier above when this transaction print Name: was made or entered into.This disclosure is required I ,, pursuant to 31 U.S.C. 1352.This information will be reported Title: �;Gu4 to the Congress semi-annually and will be available for public y inspection.Any person who fails to file the required 'Cla disclosure shall be subject to a civil penalty of not less than Telephone No.1)a I Date: 7 $10,000 and not more than$100,000 for each such failure. Federal Use Only Authorized for Local Reproduction Standard Form-LLL(Rev.7-97) I i 45 of 49 Packet Pg. 2769 0.4.b MONROE COUNTY, FLORIDA Respondent's Insurance and Indemnification Statement Insurance Requirement Reguired Limits Worker's Compensation Statutory Limits Employer's Liability $500,000/$500,000/$500,000 General Liability $500,000 Combined Single Limit Vehicle Liability $300,000 Combined Single Limit Professional Liability $1,000,000 per occurrence $2,000,000 aggregate U) INDEMNIFICATION AND HOLD HARMLESS FOR CONSULTANTS AND SUBCONSULTANTS The CONSULTANT covenants and agrees to indemnify and hold harmless COUNTY/Monroe County and Monroe 2 County Board of County Commissioners, its officers and employees from liabilities, damages, losses and costs, including but not limited to, reasonable attorneys' fees, to the extent caused by the negligence, recklessness, or intentional wrongful conduct of the CONSULTANT, subcontractor(s) and other persons employed or utilized by the CONSULTANT in the performance of the contract. In the event that the completion of the project(to include the work of others) is delayed or suspended as a result of the CONSULTANT's failure to purchase or maintain the required insurance, the CONSULTANT shall indemnify the County from any and all increased expenses resulting from such delay. Should any claims N be asserted against the COUNTY by virtue of any deficiency or ambiguity in the plans and specifications provided N by the CONSULTANT, the CONSULTANT agrees and warrants that CONSULTANT shall hold the County harmless and shall indemnify it from all losses occurring thereby and shall further defend any claim or action on the County's behalf. The first ten dollars ($10.00) of remuneration paid to the CONSULTANT is consideration for the indemnification E provided for above. The extent of liability is in no way limited to, reduced, or lessened by the insurance requirements contained elsewhere within this agreement. This indemnification shall survive the expiration or earlier termination of the Agreement. RESPONDENT'S STATEMENT 1 understand the insurance that will be mandatory if awarded the contract and will comply in full with all the requi&ts, esplN�vl.t Signature 47 of 49 Packet Pg. 2770 0.4.b INSURANCE AGENT'S STATEMENT I have reviewed the above requirements with the bidder named below. The following deductibles apply to the corresponding policy. POLICY DEDUCTIBLES Business Auto $1,000 collision/$1,000 comprehensive Professional Liability (E&O) $25,000 Each Claim /$75,000 Aggregate n Liability policies are X Occurrence X_Claims Made Maury, Donnelly& Parr, Inc. . Insurance Agency Signature Print Name: Crystal Ridge E c� 49 of 49 Packet Pg. 2771 MOLECUL-01 0.4.c ACOR©`° CERTIFICATE OF LIABILITY INSURANCE DATE(M/202YYY) THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THI: CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIE7 BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZES REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement of this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: Maury,Donnelly&Parr,Inc. PHONE FAX 24 Commerce St. (A/C,No,Ext): (410)685-4625 (A/C,No):(410)685-3071 IL Baltimore, MD 21202 ADDARESS: INSURERS AFFORDING COVERAGE NAIC# INSURERA:Massachusetts Bay Insurance Company 22306 INSURED INSURER B:Hanover Insurance Company 22292 The Goodman-Gable-Gould Company INSURERC:Evanston Insurance Company 35378 3903 Naylors Lane 2.1 INSURER D Baltimore, MD 21208 INSURER E O) INSURER F: COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: U) THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOI ° INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THI: CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS cy EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR ADDL SUBR POLICY EFF POLICY EXP LTR TYPE OF INSURANCE INSD WVD POLICY NUMBER MMIDD/YYYY MMIDD/YYYY LIMITS A X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 1,000'I CLAIMS-MADE Xrl OCCUR ZDQ J264551 00 1/1/2023 1/1/2024 DAMAGE TO RENTED 100' X PREMISES Ea occurrence $ MED EXP An one person) $ 5'I N PERSONAL&ADV INJURY $ 1,000,1 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 10,000,1 CL X POLICY JECT LOC PRODUCTS-COMP/OP AGG $ 2,000'I OTHER: $ COMBINED SINGLE LIMIT B AUTOMOBILE LIABILITY Ea accident $ 1,000,1 X ANY AUTO X AWQJ320165 1/1/2023 1/1/2024 BODILY INJURY Perperson) $ tlU) OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY Per accident $ HIRED NON-OWNED PROPERTY DAMAGE J AUTOS ONLY AUTOS ONLY Per accident $ 0 B X UMBRELLA LIAB X OCCUR EACH OCCURRENCE $ 5'000'I EXCESS LIAB CLAIMS-MADE UHQJ26455200 1/1/2023 1/1/2024 AGGREGATE $ 5'000'I DED X RETENTION$ 10,000 $ 0 WORKERS COMPENSATION PER OTH- AND EMPLOYERS'LIABILITY Y/N STATUTE ER _ ANY PROPRIETOR/PARTNER/EXECUTIVE ❑ E.L.EACH ACCIDENT $ 0 OFFICER/MEMBER EXCLUDED? N/A (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $ yw, If yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ iv3 N C Errors&Ommissions MKLVlPE0002582 1/1/2023 1/1/2024 See below c14 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) APPROVED BY RISK MANAGEMENT Professional Liability Coverage- v gDeductible:$25K Claim/$75K Agg DATE Retroactive Prior 3�2g�2�2� WAIVER N/A YES Monroe County,Board of County Commissioners its employees,and officials will be included as Additional Insureds as respects to General Liability and AI Liability for operations performed by Named Insured on all policies except for Workers Compensation CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORI Monroe County BOCC THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED It ty ACCORDANCE WITH THE POLICY PROVISIONS. 1100 Simonton Street Key West,FL 33040 AUTHORIZED REPRESENTATIVE i ACORD 25(2016/03) ©1988-2015 ACORD CORPORATION The ACORD name and logo are registered marks of ACORD Packet Pg. 2772 O.4.d ODMA GABLE-GOULD 'n7aw °way to settle cN,aam:a'� --------------------------------------------------------------------------------------- 6707N.6MTickhain Road Skflte 50[ Melbourne,I oNdia 32940 Offficd '129 2`5A4.`34 8002 2, 9 March 21, 2023 kix 32L255A 142 Monroe County Purchasing Department 2 Dear County Purchaser: Goodman-Gable-Gould/Adjusters International (GGG/AI) is pleased to respond to the Monroe County Request for Proposals for Public Adjusting Claim Services. GGG/AI is the leading public adjusting entity in the United States and currently has thirty-nine .g (39) full-time adjusters who are licensed by the State of Florida. GGG/AI has handled numerous complex hurricane claims in Florida, as far back as Hurricane Andrew. During past hurricane seasons, GGG/AI has performed public insurance adjusting services on behalf of Monroe County, as recently as Hurricane Ian in September of 2022. Based on that experience, GGG/AI has a unique view into the needs, expectations, operations and personnel of Monroe County. E 0 L_ We are hopeful that the enclosed proposal will suffice to continue that extremely positive m relationship. Q 1 Sincerely, 0 Pasquale (Pat) Cuccaro, LPA 0 Senior Vice President/Principal 0 PC:mmp Enclosure c� Packet Pg. 2773 GOODMANGABLE-GOULD ADjUS"FERS INTERNATION-AL The ,--, way to settle dairns"' ........................................................................................................................ ................................................................ 6767N.Wick]iarn Koiid-.%ite,90 I Florida 32940 Office 321,255.1434 800,248,2353 Fax 32 1-255.1,142 ggg-a uxo I'll Cover Page .2 PROPOSAL FOR PUBLIC ADJUSTING CLAIM SERVICES .2 Submitted by Goodman-Gable-Gould/Adjusters International E Address: 0- 6767 North Wickham Road Ur M Suite 501 NQ Melbourne, Florida 32940 N 0- U_ Phone: U_ 800-248-2353 321-255-1434 0 U 0 Fax: 0 321-255-1142 0 2 Contact Person: E Pasquale (Pat) Cuccaro Senior Vice President/Principal 321-255-1434 pcuccaro@gggai.com Packet Pg. 2774 0.4.d r �1 » . 1 UC"C�:SS J'N..IIY " k� settle i.� � " FIO� .C»u�RS Table of Contents Cover Letter Cover Page Table of Contents TAB Experience in providing public adjusting claims services with emphasis 2 placed on services provided to governmental entities............. 1 Familiarity with Monroe County operations.................................. 2 Ability and timing to provide qualified licensed adjusters onsite when requestedby the County................................................. 3 Ur Pricing expressed as a percentage of recoveries from the County's N CNi OtherInformation ................................................................. 5 W Litigation, Customer, Credit, and Financial History ........................ 6 0 U CountyForms....................................................................... 7 ii ...................................................Submission Response Form A 0 Lobbying and Conflict of Interest Ethics Clause .......................... B Non-Collusion Affidavit ........................................................ C DrugFree Workplace Form ................................................... D Public Entity Crime Statement............................................... E Vendor Certification Regarding Scrutinized Companies Lists.......... F Certification Regarding Debarment, Suspension, Ineligibility, and VoluntaryExclusion ............................................................ G Appendix A, 44 C.F.R. Part 18 - Certification Regarding Lobbying ... H Respondent's Insurance and Indemnification Statement ............... I InsuranceAgent's Statement................................................. J 2 Packet Pg. 2775 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities Goodman-Gable-Gould/Adjusters International's leadership position within the field of public insurance adjusting and loss consulting arises from our company's founding in 1941 as the nation's premier public adjusting organization, guiding clients to maximize and expedite their property insurance claim settlements. Our reputation for strategic thinking and effective management of the total insurance recovery process has resulted in our engagement on some of the most challenging and high-profile losses during the past seven decades. -� On this foundation of excellence and client advocacy, we have built our reputation assisting numerous municipalities, non-profits and health care providers, especially in the wake of major storms and declared emergency incidents. We have assisted Monroe County, Florida, Queen Anne's County, Maryland, Reno/Tahoe International Airport, Amtrak/The National Railroad Passenger Corporation, The Newark Public Schools (New Jersey), Colonial Beach School District (Virginia), Jersey City Municipal Utilities Authority (New Jersey), North Hudson Sewerage Authority (New Jersey), and St. Luke's Ur Episcopal Health Center, Houston, Texas, to mention just a few governmental and non- N profit sector insureds as well as numerous corporations, business entities and real CNI estate concerns. We have also provided FEMA consulting services to a wide range of clients throughout the country, and in the Gulf Coast and Florida specifically, including Monroe County, the Monroe County Sheriff's Office, the Village of Islamorada, Lee County, the City of Sanibel, and the City of Fort Myers. Specific citations, background, references and contact information on representative claims are included herein under Tab 1. P a 0 We have assisted with recoveries that required extreme flexibility, technical expertise, and the ability to mobilize quickly. With thirty-nine (39) licensed public adjusters in the State of Florida we are ready, willing, and able to respond immediately to any emergency be it an isolated incident or a powerful storm affecting an entire region. No licensed entity can provide the manpower and breadth of public insurance adjusting services which we are set up to provide. Our business model is based on providing "The Total Solution", from emergency services and policy review to specific damage assessment and claim preparation and submission, complemented by the capability to provide beginning-to-end support for the County's FEMA grant management process. Utilizing the latest computer models and programs, we can present claims in a format that your insurer is not only used to reviewing, but which serves as the template for complex claim negotiations. 3 Packet Pg. 2776 O.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) With the assistance of our in-house staff accountants and inventory specialists we can also handle the complex time element claims and time-consuming business personal property claims that yield significant recoveries under existing policy coverages. In addition to our experience assisting clientele throughout the United States with disasters of all types and magnitude, Goodman-Gable-Gould/Adjusters International has extensive familiarity with storm operations in Florida. We have been guiding Florida clients through their insurance and FEMA recoveries from previous disasters including the 2004, 2005, 2008, 2017, 2018, 2020, 2021, and 2022 hurricanes, storms from the late 1990's and even extensive services during the disaster of Hurricane Andrew in 1992. Also of relevance is the fact that Goodman-Gable-Gould/Adjusters International has handled many significant losses on behalf of policyholders as a result of Hurricane/Super Storm Sandy in late 2012. 0 This experience provides us with a strong understanding of ever-changing insurance Ur policies and the local needs of insureds in Florida as well as the entire Gulf Coast N region. We are able to bring this up-to-date knowledge with our licensed and CNI experienced staff to Monroe County to ensure maximum and expeditious reimbursement. 0 U 0 0 0 E 4 Packet Pg. 2777 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Islamorada, Florida Hurricane Wilma - October 2005 William Wagner Retired Fire Chief Islamorada Fire Et Rescue P.O. Box 568 Islamorada, FIL 877-932-5378 2 William3@earlyalert.com Hurricane Wilma caused significant damage throughout Islamorada. Goodman-Gable- Gould/Adjusters International, upon the recommendation of executives with Monroe County, Florida, and several local businesses owners, was contacted, interviewed and retained to help Islamorada measure their building, business personal property and loss 0- of income/extra expense damages and to negotiate for recovery on their flood Et wind Ur claims with the insurance carriers. GGG/AI worked extensively with the Islamorada fire Q Et rescue department, to help them secure recovery monies to replace large amounts CNI of damaged fire-fighting equipment. 0 U 0 0 0 5 Packet Pg. 2778 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to ettl.e c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Village of Islands, Islamorada, Florida FEMA Public Assistance Consulting July 2006 - March 2008 Borodel Visco Cindy Lawson (formerly Dir. of Finance, Senior Accounting Assistant Islamorada Village of Islands) Islamorada Village of Islands Finance Director Village Administration Center Et City of Vero Beach Public Safety Headquarters 1053 20th Place 86800 Overseas Highway Vero Beach, FL 32960 Islamorada, FL 33036 772-978-4770 305-664-6440 Borodel.visco@islamorada.fl.us The local government office facility was severely damaged as a result of Hurricane Wilma. Prior to the arrival of Al consultants, Village staff was looking at an estimated total project cost of roughly$490,000 to simply repair the damages. After Al consultants Ur arrived and completed a thorough review; held meetings with Village, State, and FEMA N personnel; and advocated on behalf of the Village, the office facility was determined CNI to be eligible for replacement based on AI's policy-based arguments. The result: Al consultants successfully negotiated a relocation site. This resulted in a $1.5 million dollar project, increasing the amount of funding to the village by $710,000 or 245%. Al was the prime contractor on this project and worked with national, state and local partners. 0 0 6 Packet Pg. 2779 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Lee County, City of Ft. Myers, City of Sanibel FEMA Public Assistance Consulting August 2004-October 2006 Judy Hartwell EM Specialist/Fiscal Manager City of Fort Myers P.O. Drawer 2217 Fort Myers, FL 33902-2217 239-321-7321 JHartwett@cityftmyers.com An unprecedented four storms ravaged Florida in 2004—Hurricanes Charley, Jeanne, Ivan, and Frances. Adjusters International was contracted in August 2004 to assist Lee County, in addition to two of its component cities, Sanibel and Ft. Myers. The 2004 storms damaged more than 400 buildings across the County, with net losses of $40 0- million and an additional $20 million in debris costs. The job was large and complex, Ur and Adjusters International developed and implemented a cohesive grant-management Q process for recovery from all four hurricanes. CNI This strategy integrated the overlapping layers of Federal disaster relief, allowing systematic funding for recovery from private insurance, FHWA and NRCS. Al has the expertise to integrate and manage the grants from all such funding sources. Our team worked successfully with FDOT and FHWA to secure funding, compiling the Detailed Damage Inspection Reports (DDIR) for submission to FDOT, meeting with FDOT P a representatives, and submitting support for our clients' claims. Reimbursement was 0 made based on the information and format provided by AI's team. Major projects included the Sanibel Causeway, which was eligible for funding from multiple resources. Projects of a smaller scope included funding from FEMA to remove non-native (and as such, non-hurricane resistant) Australian Pine trees from Sanibel. The 70-foot-tall trees snapped under hurricane-force winds, with the potential to cause serious damage. Adjusters International coordinated the recovery process with 15 different County departments including Public Works, Fleet Management, Fire Et Rescue, Social Services and FHWA within the recovery process. 7 Packet Pg. 2780 O.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Lee County, City of Ft. Myers, City of Sanibel (continued) Hurricane Wilma c� When Wilma created havoc in 2005, Al was asked to continue its operations in the storm- struck County and the cities of Ft. Myers and Sanibel, immediately beginning debris removal operations with a $10 million FEMA grant. The expedited grant was issued by FEMA without pause because of the County's demonstrated sound management of the FEMA Public Assistance Program in 2004. -� 2 Particular to a territory hit repeatedly by disasters, Adjusters International orchestrated a successful appeal to a denial of funds that requires an entity to carry insurance equal to its FEMA grant. As a result, areas hit by both Charley (2004) and Wilma (2005) were fully eligible for FEMA grants. 0 L- Ur N N i 0 U 0 0 0 E c� 8 Packet Pg. 2781 O.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Queen Anne's County, Maryland Collapse Loss - February 2003 Paul Comfort, Esquire Vice President, Board of County Commissioners 107 North Liberty Street Centreville, Maryland 410-758-4098 pcomfort@gac.ora c, The Metapeake Building suffered a significant collapse loss. Upon the recommendation P, of several community businesses that had worked with GGG/AI we were retained to represent Queen Anne's County, Maryland, in negotiating with the Local Government Insurance Trust (LGIT). The adjustment of this unique quasi-public claim necessitated GGG/AI to balance the goals and needs of the County, as well as other stakeholders in 0- formulating a settlement favorable to all. Ur N i 0 U 0 0 0 zi 9 Packet Pg. 2782 0.4.d r �1 » . 1 UC"C�:S. rr"tJ'N.LY e ywway to settle claims"Th in 0 r...aC:°C'r-rON,..�D�RS (COUNTY ADMINISTRATOR'S OFFICE Queen The Uberty Budding l 107 North L.berry Street ,.1 . N L ,- r rbtrC>�tIB�.,rwlalrylCsru�irGt7 0 un Telephone: (410)758-4098 C5 Manx.(410)7 8-1170 2.1 TLlU(410)758-2126 Ccaaarud;ytrraraaraa�� r"r,�tTer�: e-ma�ip:pccmfQrt(Rq;ac-oag o Benjamin R Gay olr,Jr_-At Drag County ACtmiru tralor': PilLd W. Gur>aror't,Esq � Jose phi r.Cubpam Di,,avid i �ktR 9) rJdrad tlRtSW'v FaS:s15 3.rTt' IV,Y[�Irll ra t....�t.�t)C'rs�.x 8? S.C3 'NtrrYroo"tWuerlan�ianski r7isto¢a ry � Gerie Rainsorn rrw•DTris.rrrct 3 Mchad S rCnwaN-FnirSrrrr Aa. L3 U ()c;taabcr 25,2004 CL Mr. R',Impralplh If, tiancaclruaaarl, til'PA The C:raraaarlaarr C�arhlc-iirrtrla:l Cr"tttrl'aaray� AcujtrStc r, IntenaaCruaallar 6 Rc,gervarrr (:;ir'crlc, Suite 202 0 Baaltimore, NIM 21209 rr CN R.c: Metaap eakQ l«urif(Iing <IptryCutrcrit Q I Dear Rarrndy; I Carka� this rapatnaauttrrrit;y tar thank you 'Eery IhC Clacaa'Otagll, 0.0pip etell(:,aaal<1 Iar()f;ws iarrral parb yc:rtt did iar (Ile actpusrrlarc,rrt c,faura a�asttaala�a claial1 �vmth I rrcatl (rtirvrvurtitllent tal,trr<�rrar� I't,ust � (LGI ). It was apparent that YOU urnvlersi'aaracl the rtatric,,jcuc,, ra{ lark, arc�justrraerlts ,rt1d ) uaaalcrSrcrtncl What needed to be+derrae te,r prr(q)erly rtawa��aarc,auruta document area°ic.ss. 0 as 0 YaQur La Medal wttaa(egy airaai direction tan Rlear,ut-mg r+1.ur dan'mgcs irrruaac(Ittately 0 elfin- YOU Were a,rrnl,nloyed. YOU chww a highly qualified i:'ngiticen,itIg lirrlr -1111 building .. consult alit [o caarawuult with in arml yzirr r tlae d anaa,cti>,y fr � �, �'rntt I-raarvsa'P�ecl uls evitlr c(I'verage � +wnalywis anal tati r rc,al Us in clIcetrvcly calravrirae,rrlg E,Cp1'I' to change thetz positialtl on the, yap plica tirnrl cif'soar coverage til,m pvcr tip(Iaer�rllgtity+ter caallc,ct atar>11u Y 1 tit"t'had taravlaluu ly ems Indicated vve were not:entilied tra raQcive Thank tca ymrrtr eff'rrts, w Q toese, aaHe tra reach a!a consensus on a rwaa�caruQallpWu �t1la;raaea'ut � It was a pleasuurc tea vvcrrk )V'tll ysur 1 411?PreciatO ycrtrr' caaratpactcrrat 4a11al wNprtariel,icacl guid,alace and support tllucrtigh these of'f'el1-w0MCt1ti0us rrc.gart',iaatierns. Thank yOtr liar yera,ur: pnrealinisiraraauli,sraa aracl w;N]mtuse in rlllaestulirrr the(,:cnuauaty. s,iatcv,rcly, ` Paul Craaallsrrt„Esq. Caraarlty A'dminlsfraatt:rr• 10 Packet Pg. 2783 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) WMATA/Venable Transit Accident - June 2009 Michael C. Davis, Esquire David L. Feinberg, Esquire Venable Venable 575 7th Street, NW 575 7th Street, NW Washington, DC 20004 Washington, DC 20004 202-344-4545 202-344-8278 mcdavis@venable.com dlfeinberg@venable.com The Washington Metro (www.wmata.com), the rapid transit system in the Washington, D.C., metropolitan area, is managed by The Washington Metropolitan Area Transit Authority (WMATA), and is the second-busiest rapid transit system in the United States. On the evening of June 22, 2009, two Metrorail trains collided between the Takoma Park and Fort Totten Metro stations (on the Washington, DC/Maryland border). Sadly, P Ur nine fatalities resulted from the crash, with more than seventy passengers injured. As Counsel for WMATA, the law firm Venable sought the best claims consulting advice Q available, as they wanted guidance during the insurance claim negotiations, and wanted to be certain that such expertise would be available to them should appraisal or litigation take place. Goodman-Gable-Gould/Adjusters International, together with its U_ sister entity, Rollins Accounting Et Inventory Services, Inc., was engaged by Venable to help in measuring and documenting the property damage and the subsequent lost 0 ridership revenue claim, and to assist in negotiations with the WMATA insurance carrier, Lexington, and the plethora of experts engaged by Lexington. Venable knew of GGG/AI due to our prior work assisting Venable after a 2008 fire (with water damage) in their 2 Washington, DC. office, which necessitated insurance claim negotiations with their insurance carrier, Chubb. ll Packet Pg. 2784 0.4.d r ,, » . SUCCESSFVLLY The to settle " I , FIO.IC:�'t-ta'�N. u�RS V � f ��.� � 5 hCa;B!V�dI io�O�AsfII'NN �"e,h,yHIN UN,AI[X42Cl��im , V:,t..P 17W3,410 11 F 2 f44z rnr as c5 �9 Wchme,IX tM vi "!"1MMY 344-4513 88? !`:NgfM.�M4ud.IN'.'bmxM � urea;In�va5'f;�ti'aa.tiuludt,eereroi H,a es M. t»R alk-er„III C F ,/CFF Rollins Accounting S, Inventory Semces Inc. 10710 MIAlodiiaxm Turn il-e Smite 41,0 Ru;ch nio nd„%,,' 323,5, Cat CD Dear HHayes,:, CN CL I am Writing,to t11n:m11 yLL �crmi and you cc4lea.gues at Rollins accounting,i� In entory em vice,Inc .for y our recent assistance with a substantial mn sine,a imlterniPtiomm claimxl. Your hard worl-.,attention to detail and experience made a difference fcrr us,and our client LL when it cotmted mlmost, I was very pleased with the s,,etvices you provided and,I would be ha to reconm iemmd you tc,others in ainiimar cirrnnmlmstamlce^s., happy 0 U I,111:9e to 11:m:ve the cTp oftumty to work together again. C uncemely. X/e, Michael C.L a:,,ris, c5 tp tz7n=s1,mDr; 12 Packet Pg. 2785 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) DiamondRock Hospitality Company Hurricane Irma - September 2017 Mr. Mark Brugger 2.1 President Et CEO DiamondRock Hospitality Company 2 Bethesda Metro Center, Suite 1400 Bethesda, Maryland 20814 Office: 240-744-1180 mark.brugger@drhc.com .2 Ms. Briony R. Quinn SVP Et Treasurer DiamondRock Hospitality Company 2 Bethesda Metro Center, Suite 1400 Bethesda, Maryland 20814 P Ur Office: 240-744-1196 Cell: 202-258-9383 Q CNI briony.guinn@dncc.com DiamondRock Hospitality Company, (NYSE: DRH), a self-advised real estate investment trust U_ (REIT), owns a portfolio of 35 premium hotels and resorts containing over 9,600 rooms in the aggregate, concentrated in gateway cities and destination resorts throughout the United 0 States and the Caribbean. In 2017, when Hurricanes Irma and Maria caused multimillion-dollar damages at The Inn at Key West and Sheraton Suites Key West, in Key West, Florida, and at Frenchman's Reef 6t Morning Star Beach Resort in St. Thomas USVI, upon the recommendation 2 of numerous hospitality Et lodging firms, including MeriStar Hospitality, LaSalle Hotel Properties, and Pebblebrook Hotel Trust, DiamondRock engaged Goodman-Gable- Gould/Adjusters International to negotiate for recovery with VeriClaim - Sedgwick, the independent adjustment firm representing the numerous insurers in the layered policy. Additional GGG/AI adjusting assignments for DiamondRock have included after Hurricane Florence in 2018 at Renaissance Charleston Historic Hotel in Charleston, South Carolina, after a fire (also in 2018) at The Lexington Hotel in New York City, and after the Caldor Fire in 2021 at The Landing Resort Et Spa in South Lake Tahoe, California. In a testimonial letter, DiamondRock President and CEO, Mark Brugger wrote, "Responding daily to the insurer and managing the sheer volume of requests for information from the carrier and their experts would have been incredibly time-consuming without your guidance and organization. The claim was complex with many moving pieces; fortunately, GGG/AI was with us every step of the way." 13 Packet Pg. 2786 0.4.d r ,, » . The to settle ti.m� " I r...tC:°r'n-t4"RN,..�D�RS AMOIDOK U) HOSPITALITY 0 U) it 01 Good man- able 4;aouIli Adjusteirs Illm°mteirnatio nal 1ff1.ICE rrl r;nuhar DriVr,Smite 300,1 RrairkvtVle^ Marylarmtj 20$50 ., d 0 I anted'I t'G5 take thi' uppoirturiltw,t'W tlhaarllk yan�o, ill Gri(,,,.e span,Strad G0,0��r`m"lan, ho w,� - Robins, and thie rest rattim Cion)dnm'main Gabs c,,GouVdi/Adljiu,s:terrs International keani for CN representing kis. We were Irmw,pressad biryour dedicat on,com mitrrrerwt and C14 insurance expertise. kespo ding daily to therm insurer aaind inanaginp the sfwere'r°vcmlllumie of requests fo,r W information fr rni the carer eir and the lr experts wouldl Idawra been incr'edilbiry Ufn - caarmtimil ng withoot your gtiklance ands o,a�r��sn�tnitrJatia�n. t�t�c�lalrn va.P5 c-ompl 'X wilfi'm many � movingpieces,fortunatc.11y,GGGJAI was with us every steep of the way, 0 U 0 It was.a Ipleanasuse to work with yor a and 'ouirtearni,and we siilncerellly thank you for. 0 youlr d &d catioPf 9= 0 2 Sincerely, as t . aka i Iar"4f "rug,ar � PC r".�04Ctt'ri t an I EO 20 11LE S[11',V'IIEIWAV,I(1141 E R 9q'Y'If„ .ewrblU 1 Bi ,l. rSDA,Nu.ARY APL) a„"ui4, 14 Packet Pg. 2787 0.4.d r �1 » . 1 UC"C ESS J'N..IIY "fie , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) St. Luke's Episcopal Hospital, Houston, Texas Flood Loss/Tropical Storm Allison - June 2001 Jack Lynch President and CEO (currently with Main Line Health) 610-526-2011 484-337-3011 lynchj@mlhs.org St. Luke's Episcopal Health Center sustained extensive flood damage in 2001 from Tropical Storm Allison. Goodman-Gable-Gould/Adjusters International was retained to document and negotiate the multimillion-dollar property damage and business interruption claims. Additionally, the Adjuster's International Disaster Recovery Services division assisted St. Luke's with their FEMA submittals. St. Luke's initially retained a multi-national accounting firm to assist them, and then dismissed that firm 0- and retained GGG/AI when it became clear GGG/AI had the requisite hands-on Ur experience and resources to fully manage the claims process. Q i 0 U 0 0 0 15 Packet Pg. 2788 0.4.d " r �1 » . 1 UC"C ESSFIJ'N..Y The to settle pi.m� " t1Car..acn9aaOw,..rp�RS cp August 17,20,04 Mr,Harvey Goodman t juwdnnnatn»Gable-GoulcliAdjusters International 133 Rollins Avenue,Suite f:.aane Ro,c tville,Maryland 20852•400 -� cp ll,ls.: St.Luke's Episcopal hospital While 1'rn a little; tardy in writing this 1'ettcr, 1 would like to express my appreciation For the assistance that yOU P. and both the Richmond and,Rockville offices ,gave St. Luke's Epu,wopn-al 13osppital in quantifying ying and negotiating our loss as a resutt of' ,apical. Stornnn Allison in June 2041, As you are aware, this was a large loss, which look over two years to resolve. Both 1"o ny D'Arnnncu and Ilayes M.Walker, Ill worked diligently to quantify our Business hnlen ruptnonn loss The 0- insurance company offered only$4.5 million,which was crane-half the annnuut of our clMrn. 11"hrough determineuf Ur na;glt�taatrrn , .l tpny convinced the insurance cornpiany to pay almost I0tD"r`��of has calculated loss. Tony also worked � with apron research department Ct�n eluantit`y the kiss of a particular research pro ect "one Texas Heart 'Instrdnntu^� CD received $1"7 million 'ftom the insurancecorapany. NVe wvcfu Cpanes Med bout Our prospects of recovery it, So CI nnnuch that other medical fo-avilities were unable to recoup tbor research losses. However as as result of your U_ urnderstandirug, of the covuragpe and guidance through the process, we were able to collect our eantrre Claim in � exwtss of ln1.5 naillatpra dollars, Additionally, fan°wills "carry was an asset in quantifying °arpcl organizing the U_ supplies and capital equipment claims, and you Of ctpun;Sc assisted us tr'enanendousd;yr in negotiating the building loss. 0 Incidentally,T believe that it is w or7th ruenn6onninng;that:we initially retained au big,5 accounting;firm to assist us with the flood. We soon realized that whi4e they had considerable accounting;experience and resources, they did not Possess Sufficient lcntowledge about insurance coverage and the clannnns process to be ofarny substarnfiwv assistance 0 to us. Accordingly, we retained Adjusters Intcrnnational whose marine may not of have been as rceogr,rntrabp e,]part they brought to the table the knowledge, skills and expertise nmded to denial with the insurance cornpannuy and to affect the hest possible settle.rnnent. While I'm now retired and acting as a consultant, I would never think of handling" a shinny of this rana nits d without you he my side. I appreciate your. putting; up witlr many questions and deranaands. You were always graciotas. Should ally potential clients wish to speak to scrneone„l will be pleased(to sing your praises, Sincerely, F A Patricia Crossmann Risk M.anna ennent Consultant To St. Luke's Episcopal Iloippital cc:, Tony l"y'Araaico Ilaayes M.Walker, III Orville curry 7itvfN9 rFn"a�81rt�rF�"�¢r,f�d F-'e:�,4dan 'f��P.i4"�l awrwuiY,��n�reirm z�,xZ�.Yd Y1 iJ.Mv7,,YdC irG v(f rvP'kr°iaNld 16 Packet Pg. 2789 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Blackwood Development Company (BDC) Hurricane Irma - 2017 and Hurricane Ian - 2022 Willis P. Blackwood Founder 7301 Boulder View Lane N Richmond, VA 23225 Office: 804-320-0422, x12 Cell: 804-301-9301 2 . ..[. .�..kwood� . ..1. .ckwop develo.p.ir i�.:�..W..�.p.!! .. Willis P. Blackwood, founder of Blackwood Development Company (BDC) has developed more than 2,000,000 square feet of retail space in the Richmond and Tidewater, Virginia, areas, and is a prolific philanthropist, having recently donated $10 million dollars to the real estate program at Virginia Tech, now named the Blackwood Program 0- in Real Estate. In 1993 when a tornado severely damaged the 275,000 Southgate Square Ur Shopping Center in Colonial Heights, upon the recommendation of several local Q shopping center owners Willis engaged Goodman-Gable-Gould/Adjusters International. CNI Mr. Blackwood stated in part in a testimonial letter "Quite frankly, I do not think most property owners are aware of the various nuances and coverages provided by their insurance policy. Additionally, since most claimants are dealing with their first, and hopefully last, claim, they are not aware of the additional costs they will encounter to rebuild. The experience and expertise of the consummate professionals at GGG/AI ensured that our interests were well protected." Fifteen years later, in 2008, Southgate Center was again damaged by a tornado, as was Dimmock Square, a 200,000 square foot 0 center, and GGG/AI was Once Again immediately retained, arranged for emergency services on the night of the storm, and secured seven figure settlements in negotiations with Erie. In 2017 Mr. Blackwood hired GGG/AI, this time to negotiate with Zurich, after Hurricane Irma hit Bonita Bay Club in Florida, where Mr. Blackwood is a member. Bonita Bay Club contains two country clubs, one in Naples, and the other in Bonita Springs; Irma damaged trees and landscaping, golf courses, the main clubhouse roof, the fitness center, destroyed the maintenance shop, caused water damage in the cart storage area due to sump pumps failing (with damage to 288 golf carts), loss of food and loss of revenues. Most Recently, in September of 2022, after Hurricane Ian caused considerable damage at Azure at Bonita Springs Condominiums in Bonita Springs, Florida, where Mr. Blackwood owns a unit, GGG/AI represented the Azure Building HOA on their flood and wind claims (insurers involved, Zurich, Wright National Flood Insurance and NFIP). 17 Packet Pg. 2790 0.4.d r ,, » . The to settle li.m� " ,�...1C:w9&-aOLMRS c� r. Harvey M. Goodman 2.1 THE GOODMAN-GABLE-GOULD COMPANY 0 133 Rollins avenue, Suite One .Rockville, Maryland 20852-4004 U) Colonial Heights V nirgi CenterRZ. Southgate Square ho n v 2 Dear llar'vey: I would like to express my sincere appreciation and thanks for the professional efforts your company has demonstrated in the settlement center.nt of our building claim for the tornado damage at our se 0 L- Being in real estate development such as I am, I thinly I am M very cognizant of cost and construction. However, I must say your N firms involvement with the claim substantially enhanced our C14 settlement with the insurance company. also, I was particularly CL pleased with the timeliness of the settlement.. Due to the nature LL and extent of the damage, I expected the adjustment process to take � much .longer than it actually did. LL a quite frankly, I day not thine most property owners are aware of the, various nuances and coverages, provided, by their insurance U policy. Additionally, sine,e most claimants are dealing with their 0 first, and hopefully last, claim, they are not aware of the additional costs they will encounter to rebuild. The experience and 0 expertise of The Goodman-Gable-Gould. Company in the claim process ensured that our interests were well protected. The endeavors of Tony DAmico, Sam Bergman, Lou Stewart and others demonstrate the consummate professionals they are. c� e look forward to finishing up the remaining portion of our claim. I can honestly say it 1 should ever encounter another casualty damage, your telephone will be the first one to .ring,. S inucre ly,. f" Willis P., Blackwood Managing General. Partner Roslyn farm Associates, I .P. 'P blw.5"/3 SUITE 300 RKI'HauION , VUMINIA 2';22 swuu m..:ay yr�"uu�,� Packet Pg. 2791 0.4.d r �1 » . 1 UC"C ESS J'N..IIY "fie , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) The Hampshire Companies Hurricane Irma - September 2017 Ray Ayers 21 South Street Morristown, NJ 07960 Office: 973-734-3540 Cell: 973-886-6526 nir p..W..�.oirn The Hampshire Companies, a full-service, private real estate investment firm based in Morristown, New Jersey, acquires, develops, leases, repositions, manages, finances and disposes of office buildings, shopping centers, single tenant retail facilities, town centers, warehouse and distribution buildings, and United States post office buildings. In 2017 Hurricane Irma severely damaged a Hampshire shopping center in Big Pine Key, 0- Florida, in Monroe County, in the Florida Keys, which impacted dozens of tenants, Ur including two large anchor stores. Upon the recommendation of insurance broker, Q Alliant, Hampshire immediately engaged Goodman-Gable-Gould/Adjusters CNI International to adjust their flood and wind claims and to negotiate for recovery with The Hartford, and with Engle Martin, the independent adjustment firm hired by the insurer. In a testimonial letter Ray Ayers of The Hampshire Companies - RHA Associates, LLC, stated in part, "I want to thank you and your team, both on behalf of myself and The Hampshire Companies, for the excellent work you accomplished for us at our shopping center in Big Pine Key, Florida, which was severely damaged by Hurricane Irma. Your prompt response and thorough assessment of our damages was very much 0 appreciated. However, it was your dogged persistence negotiating a proper settlement with the insurance carrier for which we are most grateful. I know it was a difficult process, but the results you achieved got us to a fair settlement." Ray Ayers and property manager Bertie Russo of The Ferber Company (Office 561-625-9125, Cell 561- 313-2952, brusso@ferbercompany.com) remain available to comment on their claim experiences. Most Recently, in 2022 GGG/AI was engaged to adjust property damage claims by The Hampshire Companies and Wright Investments in Lake Placid, New York, and in Syracuse, New York. 19 Packet Pg. 2792 O.4.d r ,, » . Th UC"C�:SS"rrtuY FIaar...rcvr~aOr. RS RHA ASSOCIATESLLB. Rf"J'Alf CONSUIanlING SERVICE' cr March I4,2019 rr7 Mr.Tina Pegelow Senior Vice President/Principal 2 Goodman-Gable-Cirarr:ld/Adjusters International 128 South'fryon Street Charlotte, NC 28202 0 L- D aar Tirra: Ur Cyr I want to thank you and your team,both on hehall`c finyself and The Hampshire Companies,fcrr car the excellent work you accomplished for us at our shopping center in Big line Kcy,Florida, CL I which was severely daaanaged by I Iurricaane Irma. LL Big line found itselfnear the eye of this storm which backed very high winds and pushed a wall U- of water across the island,doing tremendous damage and destroying most orthe island'.,, infrastructure,. 0 U Your team';,prompt response and thorough assessment of our damages was very much 0 appreciated.However,it was your dogged persistence negotiating a proper settlement an ith the. � insurance carrier for which we are most grateful. I know it was a hang difficult process,but the 0 result you achieved gent us to as trarr scitlernent. E e'1 rs RIIA ASSOCIATES LLC 20 Packet Pg. 2793 0.4.d r �1 » . 1 The to settle 1i.m� " FIOr * -WRIGHT I N V'E S701 ENI S 2 January 2.7,2023 ra [Harvey M. Goodman,SPI11A President and CEO Goodman-tlaahe-t cauld/Adjusters International cs 10110 Molecular Drive,Suite 300, Rockville,Maryland 20850 275 Madison Avenue,Suite 221'li I New York:,NY 10016 Dear I la:rv'ey„ I want to thaarak you and the rest of the Goodnian-Cabic-Gould/Adjusters, International team for representing us in our flood clairn and helping us achieve a fair and positivc resolution for our 0 hotel, We were impressed by your dedicalion„time commitment„ insurance expertise:and ability LL to negotiate with your insurance company. Your a:laihty to respond frequcrtly to the insurer and managing the volume of requests for C14I CL information tatrrra the carrier and their experts was outstanding, Our claim was complex with LL many challenges and you managed the process liar us completely. It was an caasy decision to select GOGY because we had workcd vvith you on both a hotel and an aparirfl,en,l,claaiara t`rvea°the years. l loawevcr,this cktini ve is naucla metre sctphisticat:ed aaund extearsive and CrGG again proved lhcir successll:ul capability.. U 0 0 Your technical insights and advice were critical in settling the claim. It was ra pleasure to work With YOU and your team again and we sincerely lihank you for your dedication and successful 0 completion to this engagement. Best Re grds, P� 1,arry right, Wright lnvestrne arc. 850 Ridge Lake Blllvd--Suite 01 Menrl)lrua,'1'N 38120 f1bone(901)755-ta501 t"ax(901�)755-8230 21 Packet Pg. 2794 O.4.d r �1 » . 1 UC"C ESS J'N..IIY "fie , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Reno/Tahoe International Airport, Nevada Flood Loss - January 1997 Chris Horton Manager of Finance 2001 East Plumb Lane Reno, Nevada 775-328-6431 chorton@renoairport.com The Reno/Tahoe International Airport suffered massive damage after a significant flood. Goodman-Gable-Gould/Adjusters International was retained to assist in measuring the damages and negotiating with two carriers (Chubb and The Hartford), to advise and consult on FEMA negotiations, and to work alongside Counsel on certain portions of the claim that were litigated. Ms. Krys T. Bart suggested in a testimonial P Ur letter, "I would recommend your company to anyone anticipating a complex or large claim with an insurance company. Your staff knows the insurance industry, understands Q policy language, and will persistently pursue the claim. I want to thank you for your CNI firm's handling of our claim, the resulting strength of our case, and your participation in the settlement process." The unique public component of this specific loss was an important factor in the insured's decision to retain Goodman-Gable-Gould/Adjusters International. 0 U 0 0 0 22 Packet Pg. 2795 0.4.d r UC"C t«S��V"tJ'N.LY Th Reno/Tahoe (International Airport F',C1 HOX 12490 "Fiona NV 69510-2490-(775) 326-6400 r4x(775)326-051U October 22,2002 Randolph H. Goodman, SPPA � Principal The Greenspan C o.,"Adjusters International 400 Oyster Point Blvd. Stine 519'' S. San Francisco.CA 94080-1921 .2 Subject!: A.ctjn'nsters International Performance Deal Mr. Goodman:: 0 After the flood of New Year's Choy I997, seVeTal local government agencies in the Reno,Nevada area hired Actqusters Internnationnal to assist with FEIwA and flood insnurannce claims. Tine Airport 0- Ailthority hired ycrrrr firm becauuse the staff had no experience processing F"Ei'v A claims of a LL flawed claim approaching the $30 million flood policy limit.. The initial record keeping system M and connsuultanrts recommended by yoiur staff, er-e nrnvalimble inn obtaining the initial :S6.8 inittion CN in damage paNmiennts The Airport Anrthor'ity C erntuually lnael to file a k9,Wsnurt t(J obtain plyinnerit CLi for rani ay flood damages. � As you know, after more than five years. ouir mi vay flood damage laivsurit Nvas settled with the � Chnlbb and Hmtford innsmaonnce companies. The information. pfocedures. and record established � by your firinn provided otir legal counsel with the information they needed to llnuurld a case. 0 ]Because of yotir firnn''s) ork, the caste was strong enonugh to resnrlt ill settlement ainou nts, in ounce � case,alcove the flood policy's linnit. 0 C 0 I n,1"aiuld recommend yoiir conapany to anyone anticipating a complex or large claim with all insm,ance company. Yow staff knows s the insurance incllustry., iunderstands policy larnguage, and I,n•nll persistently pnursuue the claim I xaint to thank yon'n for your firm's handling of o'r'nr claim. the q�s resulting strength of our case,and yonur participation in the settlement prcjcesc.. E c� Sincerely, Krys T.Bart Execnntive Director Airport Authority of yahoo Qounty rn Feinerrahoe international Airport,Remo Snead Airport 23 Packet Pg. 2796 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) North Hudson Sewerage Authority (NHSA) Hurricane/Super Storm Sandy, October 2012 Dr. Richard Wolff Executive Director 1600 Adams St, #2 Hoboken, NJ 07030 201-963-6043 rwolff@nhudsonsa.com In 2012 Super Storm Sandy hit the heart of Hoboken, bringing 14 feet of storm surge flooding into the Adams Street Wastewater Treatment Plant, causing extensive damage and knocking out power. NHSA operator CH2M HILL was able to bring the plant back online within 24 hours and providing full treatment within 36 hours, however, the damage was still in the millions of dollars, and NHSA also suffered damage at various 0- other locations. Having been unsatisfied with the insurance carrier response after Ur Hurricane Irene (August 2011) NHSA sought the guidance of several professionals in the Q insurance world and Goodman-Gable-Gould/Adjusters International was repeatedly CNI recommended. GGG/AI was contacted and engaged, and negotiated with Praetorian Insurance (a QBE Company) for excellent recovery. In July of 2013, NHSA called upon and engaged GGG/AI after a property damage incident (an electrical anomaly, insurance carrier on this incident, Glatfelter Insurance). Again, in November of 2015, when a water main break in Hoboken caused damage to NHSA sewerage lines and pumps, GGG/AI was immediately contacted and engaged (insured by Glatfelter Insurance again). 0 24 Packet Pg. 2797 0.4.d " r ,, » . 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'KeiI;wn I 4auNw��u 11`14hn on „I"PUI, Your Caw aramw �8 CN awAtO wwarm;CmwawR U'ww A�G ,ww�kJl'11/�'wi`�Lli -w`w'?rq IGdzvrcfirmcws,r ul ''Bw;)ll6^',"s INCIP("d vs lUuchYOhm, c,11111, CL aau�anH,�aa Tww,r,ua, ww tr MIT U- Po, mmwa wwwwr"am A P,w r a � „r,a,a!a„i,,,a,:, c,cull ss oo say,1,uh�a g,wa h ar we :h 9`'r^%wwA hwwi pw, ftn PBaPa"k iu,iw.tr hknklmg,�I�rACw4rIwV �io,�!STwI�CI'Ym4Tw7NPo"�'�VIBi Uu"w�llial�°�6TwwC,T �w�r�T[oHm�r� �'Nw�ww �w"�""w�° `� oAC4uh arraud(irivaalkv task- Wc, aa°fr mU`x am Via% .muao,'uizv%th&w ,,Vvrai � fwa..� Ikil Twa ODx w"xI 'Tracwlru,od tj 0 0 Ft,etaTmwrtmwrya wow f"fimw�f"'o Imfivkxaaauc rarwi doc mmumr, cstlra sf�jii,;�kw ➢ Ilaad%o,Seva"w«U"pr A afiauwity Yfownad ou'l Tr)I ro a pvfkk-,,rff Orrid iu, 0 mho ilia, Ihild raw;t"Awd mass hairu iv,mhuua rouaw umt mm, ra,r rm M11 aav our ttwn,"t 914„1aavc Oust we naaa;,), w w(� h a, a"Awmr gmwoa,ud ihlawruwox AS taw of your ofe 4a,.c 4aC Into m eauwdwnud IYiYa°ammhw two xviiv ral offfi t cnIA4,,s, PlC,wlm f,ifrfl frc-ic ate+ a.a ccj I1"'mA, u,lrs as it firm" a`f' c^,wanting " wwr 141 PJamY4 in'surre,'d OwaaT hwas, � Malfk,`'w;M1J°I6W,k KIIIwmrtra ammeral daIirris Y6w'w'T l has a;fw IhPw"d Ya,,raw' a"!w'wic ri,: Va',Trr Truly wrwarlvmw U luu^admr,a taafcc r^Ha°A4*rjI r,ro yr a,al Vw,oV e ',wi 25 Packet Pg. 2798 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Highpointe Hotel Corporation COVID-19 Losses - March 2020 Mr. Greg Weekley Vice President/Controller 311 Gulf Breeze Parkway Gulf Breeze, Ft. 32561 Phone: 850-932-9314 g.irk.g. .. .:n..g. ..12 .:n.I�.:a. ..W..�oirn During the month of March, 2020, Highpointe Hotel Corporation (Highpointe), headquartered in Gulf Breeze, Florida suffered a significant loss of income to its numerous Florida, Louisiana, and Alabama properties due to the continued effects of the COVID-19 pandemic. Insured by Endurance American, Axis Surplus Insurance Company, James River, Landmark American, Maximum Indemnity, and others, the 0- insured recognized the difficulty and complexity of achieving successful claims with Ur several insurance companies. Furthermore, with the determination made that the Q various insurance providers would be collectively represented by Sedgwick Claims CNI Management Services, Inc., Highpointe soon hired Goodman-Gable-Gould/Adjusters International (GGG/AI) as their representative and adjuster. In a testimonial letter, Gregory Weekley, the Vice President/Controller of Highpointe, stated "We are so glad you [Harvey Goodman] and your firm were recommended to us. We were impressed by your dedication, time commitment, and insurance expertise. Our Loss of Income Claim was very unique and complex, and due to your efforts, we were successful in achieving a fair settlement." "You and your team were very professional and diligent in building 0 our claim. Through this claim, you worked tirelessly to satisfy the carriers and adjusters' requests." Highpointe has stated they "certainly would recommend GGG/AI to others who have sustained an insured loss." 26 Packet Pg. 2799 O.4.d r ,, » . The ywway to settle claims" -n 0 SUCCESSFVLLY a) August 24,2021 —� 2 l luurvcy y;I.Goodman, SPIIA ., president and ' C�u�u lu°ua<uua gun q aera�lu� a�pau t u° 1ntci-naztiont�1 0 ldld 10 "adcalccuadaar Drive,Suite 00 0 RockvMcr.Maryland 20850 E 0 L- CN CD Dear E larway and CiGG"d caara: CuCL l would like to take t➢°uiS a a17rParo'aauruiroy to,thank you tcur;CaH ua1'yankr lra p in res od'aing the cCaini for lli hpointc, We are so glad you and y'croaur firm were recommended Io us, e were U- iaa pressed by your dcalucaution, tunic ccautuuaaltuu ent and insurance cxpc iiisc, Our Loss (:l luacuraauc Claim was very unique aa'acd complex, and due to your efforts,wac were successful � U 0 4'OU arid your team wvcrc very laraufessiom l and addligcat in buiUng our claim. f iraauug,,h dais clafu.u.a,you worked tirelessly to s�atusfy floc cuatricas u,in d adjusters ucqu,ucwk 0 2 e cer tainly would recornmenid your'durun to anyone that has sustained,are insured lc ss, 4i as fiest Rcl,Pardtu, Gregory L Weekdcyrri(.'l d A FrI icc.'k"`ucsuadenu/ConiroIter G l )AI/rp 11 1 ter.,d vro vy t.➢ Galt ]s¢'ay«,s, t fv.rkl a 4256 4468 To[sptacarua ,(850) 2 9314 0 F'Cav ( 85I i)9-1r ,,r fr66, C- ou k ve bwtoil.lo hA,[aa1° 4 e�rru Packet Pg. 2800 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Jersey City Municipal Utilities Authority (JCMUA) Hurricane/Super Storm Sandy, October 2012 Mr. John D. Folk, CPA Director of Finance 555 Route 440, Jersey City, NJ 07305 201-432-1150, ext. 3111 j.folk@icmua.com Jersey City Municipal Utilities Authority (JCMUA) operates both the sewerage and water systems of Jersey City, New Jersey. Daily, the JCMUA maintains over 230 miles of sewers and 5000 catch basins. During Hurricane Irene in August of 2011 JCMUA sustained extensive damage, and struggled to collect appropriate insurance and FEMA funds. When Super Storm Sandy hit in 2012, bringing the JCMUA systems to a grinding halt, 0- JCMUA knew they needed claims assistance. Upon the recommendation of executives Ur at North Hudson Sewerage Authority, a Goodman-Gable-Gould Company/Adjusters Q International client, JCMUA contacted and engaged GGG/AI. In a testimonial letter CNI JCMUA Director of Finance Mr. John D. Folk, CPA stated in part, "You agreed to work with us and brought in your highly trained team. They were onsite quickly to inventory damages and begin the meticulous process of documenting and analyzing our staggering damages. Your team, including emergency service vendors who you brought in, and top- notch engineers that you teamed up with, helped staff to oversee the cleanup and to assess damages... I would be remiss if I did not mention the superior work performed by Rollins Accounting Et Inventory Services, your sister firm. Their attention to the details 0 of our claims was exactly what we needed. When we read their Executive Loss Summary and supporting schedules it made it easy for us to track our damages, and to understand what was to be claimed... Our goal following both catastrophic storms was simply to restore services to our customers. Our goal was impeded by our carrier (Glatfelter Insurance) during a time of desperation after Irene. The GGG/AI Team broke through the bureaucracy and recovered more funds than we could have imagined possible following Sandy... We would not hesitate to call upon your firm again and highly recommend your services to those who suffer insured property damage." 28 Packet Pg. 2801 O.4.d " r 1 The to settle " I , H t...1C:�'t�a'�N. u�RS � � ,w5�ldltr 'Dt;��r4+u ,II:'dr""�Pr.'u �"t"'1"C.hJtafl�•ttwt'!3"fipyylR� 1""tw0 .d,"tiM'M;6�I�,?-IUS(� rkX.�(':="itllib�'?_,;I�"Fdti a Nfp,OMA F t111:&4tt,frrj 1CN1 M11,Ff01 K,e"Y.A- Cy "-�,rap.Yq it FX tlr"8"IhT G)Ufl t°aOR DI IVI C1,R 01 f V d.aNCE September 23 2015 L59 Karl I .Denrs-on,fl PA F,xecoutive Vice F"iesidem GocMdrnna;n-Galsley--GotulcWAdjusters Irnteruati,ona:l, 10110 Molecnmlar]fir..,Suite?#300 ca It_ocl:wslle,MD 2081 Dear Mr.benison: More than 230 Haulers of:sewer 240 mule F, of water pipes, and 5.000 catch basa;muis make iip the Jersey City Miuniciparel Utilities Authority(Jf"MUA)system,however,munfort unately:°cur systern„ as no nmrmtch for the rains, and flood waters fir-urnn Idnmmsricane Irene nn Aumgumst of 2011. 7,7e mnnrnnediately filed clannns with our rn°nmrance carrier and uwrtls the Federal,Emergency Management agency=(FETm. A),but were iu mlmle to holy recover the, 0 appropriate amount of funds needed to restore out damaged lmmuldimngas. � U M Then caine Super"Stoma Sandy ui 2012,bringing out systems to a grinding halt,punnps„motors,electrical and N rnechamea.l eaturpnment were all inmpacted. Once again,we filed rlaunms;with+mrrr utismarc^mnce carrier(GLitfelter NI Insurance xronmp�.'lsnmt we were getting nowhere fast.Our snma E adnmm:isstratrwe and operational staff was alreadlyr overstretched prior to the storuin we simply cowuld not stop to handle the insurance clamirn7,s properly We.knew' U- it would take a substantial amount of ecord nation to handle time paper xcxk„cpuestmons calls and appointments, ww•ith our carrier. LL Then wwe received a call from the Noilln Hudson Sewerage Atuthority,,who was wwodcirn,g wvith Goodnn<an-Gable- � Gonrld/Adjusters-Internatn,oual f(CTGG Afi)on their claims They sang yout high prarse:and urged u s,to contact 0 yowm. VVe did and nmoved Cptuckly to hrre GCTG Al You amg%eed to work with sus and brought in your lwglily 0 tramed teams.They were onsite quickly to inventory damages,and begin time metictulcums process ofdocument:ing and analyzing our staggering damages Your team,including,can eigeucy service vendors,who you brought in, 0 and top-notch engmeers that you teamed up with,helped staff to oversee the cleannmp and to assess damages. I wuonki,be rennmss;Hif I dad not mention the superior cr',k performed by Amon Parkes ofF-ollnns Accowit ng, InventcgN See ices, vorur rh;iister firm.His attenttorm to the details of our clarnms,was ex^mc,tly what we needed. E A`lmen we read, his Executive Loss Swmamrramary and smupprorting schedules it am die it easy for zrts to hack our da:nmamge5,and toundeerstand what was to be clammed. Om goal foo louw^nng both cat&astroplmie storms was simply to restore seivice<s to cnmr customers taut goal was u npeded by cnur camrter dhnrmng a time of desperation after'Irene. The GGG/AI Team broke through the bureaucracy and recovered more fnunds than,we coumld have imagined possible following SmndyF. Thwil:you for helping tis,'tcr deliver on our pledge to ornr custonmets follow u-ig the most destr3uctive.,tone to hit oru statute!since 1903 '/]w'e wwrrawmld not hesitate to call zrprn your firm again and highly rec.onnnend yore:sea-mricews; to those who<suuffef insured property damage., BE st Regards, LLiiii.John Folk Directca of Finance. j.Fo[k(&jC111u@.com Packet Pg. 2802 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.m� " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) MeriStar Hospitality, Various Locations, Florida Hurricane Charley - August 2004 Donald Olinger Chief Financial Officer during the Hurricanes of 2004-2005 Now at Cordia Partners Office: 301-463-4631 Cell: 301-717-4025 dolinger@cordiapartners.com; donaldolinger@aol.com 2 Jerry Kraisinger MeriStar EVP - General Counsel during the Hurricanes of 2004-2005 Recently retired as SVP Et General Counsel of Avendra LLC, an Aramark Company Cell: 240-997-0495 pp.irlyn .:�... .y „irnpii Wii P Ur MeriStar was the owner and operator of numerous Florida hotels, including the 400-acre N South Seas Resort Et Yacht Harbour on Captiva Island. After Hurricane Charley in 2004 CNI MeriStar considered the options available to them and retained Goodman-Gable- Gould/Adjusters International to assist them in their negotiations with VeriClaim (the independent adjusting firm representing various insurance carriers). Based on the work product and professional effort in that initial claim, GGG/AI was again retained by MeriStar to assist with claims arising from the 2005 hurricanes in Florida and the Gulf Coast. 0 0 E 30 Packet Pg. 2803 O.4.d r U SUCCESSFVLLY The to settle " r , FIor...1C:�'a-ra'�N. RS MERI S- 'I A R. UP March 15, 2006 c� Mr. Harvey Goodman � oo�draaara Gablle GC)Lllld/AddLrsters (International 0 133 IRollins Avenue, Saute 011ie � Rockville, Maryland 20852 � a) Dear Harvey: During a fifteen month period in 2004 and 2005,we had siix hurricanes impact our hotels 2 in Florida arid the Gulf boast. The total damage exceeded $300 million and cllosed teen ,0 of our hotels for an extended period. L p� For a irellativelly small company w iith only 5t1 employees,the trek of dealing with this type of catastrophe was overwhelming. Many issues needed immediate attention such as protecting our staff and guests, notifyirig future guests, securing the assets, rellocratinp employees, etc. Youir help from the day we returned you was,invaluable ,arid, since, YOU were already workingwwith Las when Subsequent storms hit,your team workediin L- concern with our on-sate management to protect Iliife, property, and restore operations as UI- soon as possiible. CN C The issues relative to dealing with insurance cllaiinas of the riiagniitLrde that MeriStaar hadd CL I were way beyond our experience and capability. The docurmeritatiion alone was hundreds of thOUsands of pages. 1four teanli guided Usti through the process, Iharidlled the � cataloging and evaluation of ourr losses,and led our negotiations with the adjusters and - insurance executives. 0 I am convinced that without your help We Would still) be trying to put together the information to just pet the r.laiinis filed. The insurance business, as we have 0 unfortunately 6scoverred, is a maze of processes, procedures, forms, skeptiicisms, and legal) interpretations. It can be painstakingly sow arid frustrating, particularly for an 0 operating coin painy that dust wants to get back to normal operating conditions. YOU and your team knew how to keep the process moving and helped expedite the Ipayments � needed to restore operations. E I have and Will continue to recommend Goodman-(--�lable-Could/AtdjLasteirs International. YOU provide an invLalluablle service to firms that find themselves Usually in SUCK uncaaa rted � territory.. I want to personally thank YOU for the assistance of you and your team Your focus and professionalism certainly proved iinaluable to Las during a very difficult and trying period. ,IRtfl"Ce r-�iy� `,. P fall VV. VVI ietsell C,hiaiirmari and CRC') Me ri,slaur r-omp Rarirlr-0:.a�u•l>aru�;�r:mn . H'40 orb edge°Dfivv « Suite200 w ndwrrw,,�day,µM0',)tl18l.7 . 301/58.1-5'�Mi 0 « Fax 301/581•!"w995 31 1 Packet Pg. 2804 O.4.d r �1 » . 1 UC"C ESS J'N..IIY The ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Acadia Healthcare Company, Inc. Hurricanes Irma and Maria, September 2017 Mr. Jack Severson Director of Claims 6100 Tower Circle, Suite 1000 Franklin, TN 37067 615-861-7391 iack.severson@acadiaassurance.com Acadia Healthcare Company, Inc., headquartered in Franklin, Tennessee is a provider of behavioral healthcare services that operates a network of 579 behavioral healthcare facilities in 39 states, the United Kingdom and Puerto Rico. Acadia facilities include inpatient psychiatric hospitals, specialty treatment facilities, residential treatment centers and outpatient clinics for children, teenagers, and adults suffering from mental P health disorders and/or alcohol and drug addiction. In July 2017, an Acadia facility, m Delta Medical Center on Getwell Road in Memphis, Tennessee, suffered extensive water Q damage. Realizing they needed assistance in documenting their claim, Jack Severson, Director of Claims of Acadia, interviewed and engaged Goodman-Gable- Gould/Adjusters International to measure all aspects of their claim and to negotiate U- with their carrier, Liberty Mutual. AGAIN, in September of 2017, Hurricanes Irma and Maria impacted several Acadia facilities in Florida and Puerto Rico. San Juan Capestrano c0 Hospital, which offers treatment for adolescents, adults, and seniors for both mental 0 health and addiction issues, suffered severe damage from Hurricane Maria. GGG/AI was immediately engaged to measure the claims and to negotiate with their carrier, AIG 2 Insurance Company and their hired independent adjusting firm, WKA San Juan. In a testimonial letter, Jack Severson states, "I want to thank the team at GGG/Adjusters International and Rollins Accounting for the very prompt and favorable settlement in just a few weeks to our building claim for Capestrano Hospital in Puerto Rico after Hurricane Maria. With no power, internet or cell service for the first several weeks, we are thoroughly impressed at your ability to be resourceful and document our claim. Even after AIG responded to the claim, you were quick to achieve an additional 26% of additional dollars on top of AIG's offer. The service provided by GGG/Adjusters International proved very cost effective. We are grateful to have the cash flow to do our repairs and continue our operations, supporting our patients. GGG/Adjusters International continues to be a great solution for our risk management team across the USA and Puerto Rico." 32 Packet Pg. 2805 O.4.d r IV RPM SINCE 19411' UC"C ESSFIJ'N I W" The , way tosettle dai.ms SSISMN ER A(d I', A, , k° u u A ks au 2 2 CL D w Mdv M We wu¢CUP1Lt to thank you and the tea rn i�t GG(;;/A,d)umty s MlemaRmt9unW far a mki4 msAA�u kauwtkme m on um,WuuuPWX dwms Mut Qup tu" auu dluus ttid hn ftuLir w Ricci,afttr Ifuuu"r,tcMuuuu,, tutuuiria.. 2 Af't�u"settling our 1mmudUnj,,,w bairn for uuum;kuua dwn 201)(,`,r of Ah`,'s M"If r kkro mmmrmukeri YOU c tibuught Or months to GuklA'tuukM rl du uuuu1Qtuu doll,irs,uuuoure uuuu ukivau auuM tuk11r,u 2I #iruit�uuu Ju�kt a ciaoim, 11u wm;muuu uM t.ti,,,,i double thavOIG s h,,OO M cAfer CL U- Ifs uuqlnb to Me uuuue olar u°om.uWUnN RM ate job(lone ttukuoky and ant cost ®a '�uJowt u� 'We appreciAte your cuuns tan t umosm,uu'uuunuuwModen%,Li pfuone,ur u�61M and tu; t. - Z You gave il,kuir tk"mn 'runt guidance.US YCIM deah with the insullkwlCliucC" mkCkp#ruu"uy0i � u eMV,u t 6vcf requests and Mmouds to k@ktukSize,thkk k (uku, t0 0 'u",ru W expMAM Ouu IKinsputuuls mind the heuufth care industry,u°uuiuJubbu°ed wtth ku umouruuplex 0 hmuk"CCmmdMlf"t pN'C:k"C`ed vaq, �P!n the Irimo,l utk'm 0 "it 11 uuvkult,J jiff°tlu.,v';"whorvs Muu,kuuM we a vc, glaid y1ft ua artu part of arum"ur team to u°u;M pon�i' U)our inswunce issues Oi m�u bm the coump We hiappy tau be a, ur fereniry for tnt,ernatuou al, E "gun er �uouu troll �uuuuuu t unit u�mP�ttiuutumkxi�� .�°�k�•utw�kuut. ' �,,., ,. Packet Pg. 2806 O.4.d " r �1 » . 1 SUCCESSFVLLY r lit Keith Hayman � e"I'a 01,Vice President, GGGIA,diramrrars In'terraatq'w)naI 5 f0a&son Avernue,'Strite 2218, 2 New York,New York 100 116 December 11,20'12' C9 bear IP r. Hayman. I want to thank ym,Jeff Plarict"t',Ch"I'dl Itt(ybirls,Lwan t taard s,Zzvrli 6°N rm(eden,arlrl'1;h1:v, rest of the 0- tee at (,;,G rAdrl tvme-ri International AM Rrah iss Affzutmiog for thp pry.pmrrafrt and bivor bl prat^tl a rrat liar,us't a fe wdove!ks to Nor WNW%(Ja it for,Cag)es.mint tJoC jjjltaK In Puerto Rico After CN CD CL LL Wi ill 11,10 tad.'W4fider,inn( fillet uir tee seirvice fi r the we arc r rvi-okigh ly tm;talfrm5""W'ed at V0,01N eatblllllllt"t to be riesourcefid docurwwrA:'our dWWln kve af.Ar AIIG I espo & to the � 1 rlari,i you were alUiCk W Kfil VLA an additlon'rl MIX, f addtttorml do la),r on trip of AIG's offer. Tlhe.5ier�Ore pro ire.A.by(5,GG/AdjA.ig5ler5lrrlrrrrrarhra it rd vi,3 ,very r, 5't effer'ftvra. � 0 4 r U We are,�r t faal t ha v the r�a��b H to our and soft uf.,our�Ipu�r'�t�aC rr.�p,„sw�atataC�rtim� 0 0 0 G(;/A)rllllhl5ttrar5 Intrarnarlion 1,rlrar7ta-ralall 5 tti laa3 a great wlol.irun for C,1«ur Arta,mairwa'Ineniit;teattra .. gar.rntltA;a thr°!iYSA and on Pueftra Rico. � E e hoa:air forwaird to idouirr cora'tlnuedl efforts on our rnull iple Ibu.%s nvr srs IIntea'ruipticma dalms fil, � flo6da earl @u antra Rico due to Ilie hurroicaine& Sincerely, Jack Severson Qkva r of("Wrtis "e'P tll n� ma'h day vi,b Jv,-'IPM11 - K",O j, "K..,a'y067 C%w 8t)l NOM, Packet Pg. 2807 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) New Piper Aircraft, Vero Beach, Florida U) 2004 Hurricanes 0 Jim Bass Chief Executive Officer (retired) 772-473-0561 bassjk@aol.com Suzon W. Franzke Vice President of Legal Administration (retired) 2 772-299-1055 wallstar@bellsouth.net New Piper Aircraft manufacturers a wide range of propeller-driven aircraft for business and personal flying. After the Florida hurricanes of 2004 New Piper retained Goodman- Gable-Gould/Adjusters International to assist them with their multimillion-dollar claim 0- negotiations with their layered program of insurance carriers, which included Zurich Ur and RSUI (Landmark). Immediately after Hurricane Wilma in October of 2005, New Piper Q again retained GGG/AI after suffering additional damage. CNI 0 U 0 0 0 35 Packet Pg. 2808 O.4.d r �1 » . 1 UC"C�:SSR.)'N.LY Th l at...1C:y't~tOLMRS tper i"Treedurrau r+f Jiti`: dt March 20,2006 � Randolph H.Goodman,SPPPA The Goodruan-Gable Gould Company,'Adjusters International � d'Reservoir Circle,Suite 202 � Baltimore,MID'_'1208 Re: ]Loss Consulting Services U Dear Randy, It is with great pleasure and deep professional respect that I write to you to diank you for your inany successful efforts on New Piper's behalf. Though New Piper had been through challenges in the past,we had never experienced Ilurracanes of this magnitude The damage we sustained necessitated the relocation of our production line, an enormous task 0 that required our full focus and attention. The added burden of trying to move forwward on our claim in- E house Was mind boggling to its.We simply did not have the time or the expertise to know how to properly L- and effectively measure our tosses,and present them in a meaningful way to our insurance companies. Ua C14 We were most fortunate to be introduced to you4 From the beginning of our association you brought N tremendous enerffi drive and commitment to our recovery effort Within two months you successfully �I negotiated a settleme;mmt with orxr prnnaary carrier.This was a,inayor achievement'„especially considering the myriad of coverage,issues they raised nn the discussions which you artfully responded to and defeated You likewise achieved great success with our excess carrier in bringing the entire claim to its conclusion. U- You pruw-rcled our Company with a w•eay strong ;and talented group of consultants who individually and � collectively expedited our ability to move forward on our claim in a timely manner. This was especially important dale to the many components of our claim including losses to buildings, machinery and U equipment,,work in process raw materials,,tools and dnes fUrnrtnare.and fixtures„supplies,etc. 0) 0 One of the more cornplicated elements of our claim was our recovery on our business ianterniption losses. 0 Your fall understanding of the coverage and your creative direction on how to format and measure the business interruption exposure was critical to reaching, a successful settlement_ Of special riot is the � remarkable contribution Jesse Forkner of Rollins Accounting made in the forensic accounting analysis of our business interruption loss. Randy I could go oil and on singing your accolades. You mike commitments to our company that proved reliable and successfful.Your talent and ability,proved to be extremely significant and effective in bringing our claim to a.favorable resolution The New Piper Aircraft. Inc, will never be able to adequately thank yo-aa for your outstanding work.If at any time,you axe in need of a recommendation-I would consider it a. privilege.and a pleasure if you would allow me to speak on your behalf. Best personal regards, I' + Suzon '.Franzke-J.D. Vice President of Legal Administration The New,Piper Aircraft,Inc. *1926 PIgfR EAV e y EEO BEAC H,FLC)ROA I2960 w TEL 772.367LAW O 36 1 Packet Pg. 2809 0.4.d r �1 » . 1 UC"C ESS J'N..IIY "fie ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Prudential Asset Resources, Texas Hurricanes Katrina and Rita, 2005 and Hurricane Ike, 2008 Michael J. Van Eerden, CPCU, ARM The Marjan Corporation Milwaukee, Wisconsin Insurance Agent for Prudential Asset Resources 414-453-9899 After Hurricanes Katrina and Rita the Asset Resources Division of Prudential (NYSE: PRU) P, needed assistance in evaluating damages at numerous multi-family and other commercial properties in Texas, Mississippi, and Louisiana. Prudential had served as lender to property ownership at many damaged properties and was seeking thorough, efficient damage evaluation and claims work. Upon the recommendation of insurance 0- agent Michael J. Van Eerden, CPCU, ARM, of The Marjan Corporation, of Milwaukee, Ur Wisconsin, Prudential retained Goodman-Gable-Gould/Adjusters International to Q provide loss consulting services. Once Again, after Hurricane Ike Prudential engaged CNI GGG/AI to assist them in Houston and Galveston, Texas. 0 U 0 0 0 37 Packet Pg. 2810 0.4.d r �1 » . 1 SUCCESSFVLLY The to settle li.m� " FIOa ac:�HcaLMRS Prudential Financial Prudential Asset Resources 2100 Ro,s,s A,,enue. Suite 250CI Dallas,,TX 75201 Tel 214-777-4568 � -,November 18.2008 a) Mr.Barry A.Flax Mr. James R. Harper cm Goodmiii-C=;ible-C=oiildv"A asters International 10110 Molecular Suite.4'300 CL Rockville,Maryland 20850 Re. Hurricane]Heroes Ileac Barry and Jim: 0 Thank you for allowing me to express my gratitude and to personally recommend your company. l feel as ifaawe have'beeni partners since 2005,when Hurricane Katrina hit time coastal shorelines of]Louisiana.lalississippn and parts CN of Texas. 'e contraacted your services for not bust aa,`bird's eye view"but you were on the ground as our eyes and Cal ears In our portfolio evaluations. We were not having to guess was it wind or flood we had pictures,. CL As ?OCI 'Hurricanes emerged first Dolly,Gustgv and Ike approaching I appreciate the fact Barry reached out to me � and we secured and resen,°ecl voaar services prior to Ike hitting. Your team was an the ground and into places ,submitting pictures :and reports back to me prior to us even gettinig calls backs,from adjusters. 0 Two shoe t stories I would lake to share. Your team was in Galveston'"boots one ground"within less than 49 hours a with pictures and reports aalreaady,°Back to me. By day 4 of Hurricane Ike I received as voice mail from anu adjuster from a.company I will not name . "Ms.Massenburg, this is xxx with xxxx,was have your initial claim report on the 0 property, ;and it will probablyr be a week crn hvo before we are allowed in to Ga.lve&ton to even survey the damaa.ge. but please consider this our first response call to you and we will be in touch. On by the:way„here s my email,i170 phone nurm ber lefts.. It was,with such pride that I had caallei id and Ire-dialed tlae phone and advised time;adjuster my(I like to reefer to you guys)as"iny"=guys are.Kalrea.dy at the property and I have pica-rues if lie would like.I'swill be E happy to provide via enmaarl. Second story, is we were al.-rle to provide information to many of our customers and mvners that did not have a rw:ay to get into tlae property to knows-tlae condition and in many cases we were hire"heroes"to them and ive were able to say"yes it is bad in places, but your property is standing and looks amazing,let nae fon-ward you some photos". It is because of this I reference the subject line of my letter as Hurricane Heroes'- Again.,,thank you for your services and it very nice to know we have such a great extended partner to guide us through difficult',timers. Sincerely, T4icmca -i assewbur Nancy Maassen urg Director of Insurance: 38 Packet Pg. 2811 0.4.d r �1 » . 1 UC"C ESS J'N..IIY "fie ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) The Biltmore Hotel/The Seaway Group, Coral Gables, Florida Hurricanes Katrina and Wilma, 2005 and Hurricane Irma, 2017 Jim Pelletier Chief Financial Officer, The Seaway Group 305-445-8066 ext. 2021 Jpetletier@biItmorehotel.com The Seaway Group operates four boutique hotels in Florida and one in Staten Island, 2 New York. Since 1992 Seaway has been the operator of The Biltmore Hotel under a long- term management lease with the City of Coral Gables, Florida. Opened in 1926, The P, Biltmore holds an official designation by the Federal Government as a National Historic Landmark, an elite title offered to only 3% of all historic structures on the National Register of Historic Places. During Hurricanes Katrina and Wilma in 2005 the hotel was severely damaged. Hundreds of rooms were affected along with extensive roof tile 0- (which needed to be imported from Spain in order to be replaced correctly) and Ur masonry difficulties. During several months of difficult claim negotiations, the carriers Q argued that the damages were below the deductible. Upon the recommendation of CNI their insurance broker, Seaway interviewed and engaged Goodman-Gable- Gould/Adjusters International to measure the damage and negotiate with their carrier Liberty Mutual, and with the numerous other carriers (and their army of experts) in their layered insurance program. GGG/AI successfully navigated the claims process in an expedient manner. The engagement included the need to accurately measure the structure damages as well as the income losses from the downtime suffered by the on-premises restaurants, gift shops and bars. The result was significant 0 recoveries for the insured relating to damages from both Katrina and Wilma. In September of 2017, when Hurricane Irma battered The Biltmore, Mr. Pelletier immediately contacted and engaged The GGG Team. Multimillion-dollar settlements were secured by GGG/AI in negotiations with National Fire Et Marine Insurance/Berkshire Hathaway Specialty and their independent adjustment firm, Crawford Et Company. 39 Packet Pg. 2812 O.4.d r ,, » . SUCCESSFVLLY FIOt ic:�a-ra�wMRS c� rss U) ° Keith, 2 wem nt 1:A"o11an14 pI,u rill OV U13mi'm rxfGGG'r/..Adj wi.sta,rs U!C"7teri°@znk,o iwI f(w,,,in aCher � °e t jo o�rt our cSi.aaan din u,) lwma, The Bikraorc Hw,er,l,%or l�tia�raoi,��tl � �l'i:��twlc d�andmu',wkthat ne add to be 11resea°�vad an rcAUrne to prg;atl'are�caaa(,H tkm, Your t aarn helped lair atectr the vAti,e,dal d mr asset and the reputation Of thin 1.3fft:ra-lcua°e � T°CtaY;a,l 0 we'aga'iva°ecIate yoju,ar CraiLIIX)a9wtJVC,�effort with aai,rr lwrokvr, i ockton, "Your team t11(aa 0Ugw `al a!Vwa I Q014,"d ow,build sag eaGH mig" s,� .4011'cnu.r aas,groullf,1q, a'artY re att%and 0 bawl hvw o,ntnrratptsma. Mort,fin,,j)0°ta,1Uy,y(Aa Werv,as ways t n steps ahead.J Ow LL iv N, r,,traa°,a c"'awraupany s 2 °a ts toprmlro rly gLdde ti°tein a)aa scgRe wand p1m.cm . � 4':uriaagg rlae w kaiaar�we yaaatr 9wa^sl tnaon w with t dyr Qatmanf at the di�ne oftrtr ovy� i:wl CD to p oxide tireara widi information wn a ahallellging t`e�rwe"Waal market, CN CL e have exp a idmwCa1 ;t w Io,aim the urasiuuir°mm"C r+rarpurly ES u'aaaa to prota"a ttwa,'rtr la�lturnn 11nwa��rat.f7� "ni��tug•rl�l ay�wau°l wttinowaau�a,tlar,a�'mlurr„ t^`mua,u a°rat°t°lura,ra�1Y il����li° � dcha ntacdes with llvaes p wi ICI a,flraa-ttjrm do�nlm, L Y,,°a ma m1am° a rµPwt 'thua rla 1 w twctaa: rawar araa arnn, lalaa;a.rraJCa a trtlr,l a rr7 a�a,w 11' 1'lgguaa°a 0 Settlement for us in about sIx maarwt.la t, U 0 0 your team a a6laaaa~,aea'1 ra Settlmment oxtre 11uaw,Y 31 a a1°a'ululifianai..l nvalag",-,an,tmtp rairthe � 0 ra'aaaaa°mrar"en r.;aaaowltdawxia�;�omutaaai ra�saraM° 2 '�wapgaa�µ;;ir<alr^i.la;mt�rw,�a�aarrwrrv:•tlaaarrtaa��wnaix�maat"��1a1a,�•��r#lra. �luva°YrNdT��ti�",�aljaaraMr:w � ta'Cterl'ta"Ht amim l is cost aa11"e u.ti yaw Jr)titTM,A mba.wi°„and c xpe a ti s'e. as 't e;are a laaaltl:a„y c tt�Pnatrr. l'la°�awaa to,a aaw as ;a ra tlsa°ayara Ge A°ypa'au ttr r,14 'tkYWtt , ;�tnawaaa�°a�ll�; Dina e s°tmer° cF 4 Y .Ildl�"tlal�A�hwwiNr Awomr^„ "(Faftl Chw es,1,11,o dds,11 t?r (1,05)44°M-02(1-iku�rn(HO)'911-,3159 40 Packet Pg. 2813 0.4.d r 1 The to sett. i.m� " - � .^ (:.eDRAi,0.A.atlI FS' wlr,uwru Mr.Keith llaylTlaru,Senior Adjuster � Mr.Aaron Parker„Accountant � Goodman-G«°ble-Goulc/Adj Listen,hile lrartionaul 2.1 ltllltl Molecular Drive,Suite 300 Rockville,Maryland 20850 ass Dear Keith aund Aaurdnrx: U) Thank you to C'oocluxxan-Garlxle-Gould/A(ijusters Intcmational for your tremendous success assisting us as our advocate, with our iarsnuranco settlements Clue to.Burricano Katranaa.nand I-luxricarze Wiha. 2 Four months into our claainis,we were receiving significant msistarnce fro n:lw.iberty Mrituaal,our first layer insurance CL company,on the extent of our damages for both Katrina and"4W"ilrna.It appeared that.Liberty Mutual was strougly, attempting from o the heist agreed upon.r mount of dania es below our policy dedauctible,so that we would receive no claims payments party We decided to retain Goodrnarr-C'.hable-firontld/Adj Lis tersIntern,ational aiier n strotig recornnmendalran from our .bro '.er. We were hesitant;to engage a public adjusting faun,as we had previously had a very negative experience with a different firm L- on another loss occurrence. Fortunately,Goodman-Viable-Gauldf djusters International. has changed our view of how a Ur public adjusting firm can reaahy be a&,real asset. CN CN VWe lxad 85 areas,of roof surfaces damaged din a historic hotel building,and many of these roof tiles needed to be imported CL� from Spain for the various roof replacenuerlts and,repairs. Willi your tremendous..assustaanue we were able to meet the historic registry requirements of the City of Coral Gables,and our hotel looks fantastic now that repairs are complete. � `i urrar limn was proactive,hrerrt ,lxt in exceptional pticrrxal tpxta list and consultants who were always frafcxrrrxecl and professional, a and guided the insurance companies to a reasonable and hair settlement, You u were conscious of our crash How needs fear a substantial reconstruetion project:,wid were always available and immediately responsive to every question we had U throughout the process. When the representatives for our next layers of insurance covera e were not fully co.operative 0 and were resistant to becoming involved in the loss evaluation you were able to professionally and productively demand meetings.and conference calls to move through the red taupe and achieve results, 0 l 50 of our roouns were damaged from l ur•ricaone Katrina and 30 were damaged due to liurricaane Wilma.ire addition to the 85 roof surt"h s el=al ed,trees nand waasouary throughout our historic property were also in lead shape. Our revenue for E our golf coea.rs:e,restaurant,.;,gift shop,bars,and major events were;drastically inlenupted.Your accountaarts did a � comprehuusive jo,ob of capturbig all aspne of"s,<rl'`our claim,for business interruption and extra expense. After negotiating through.multiple layers of insurance,,several insurance carriers,aqjursters and accountants,we are most pleased with thu'final,rmilt of c ntr clairras aatarl most appreciative that our insurance broker recommended.Goodman-Gable- Gould/Adjusters Interrurtiona l to The Biltmore hotel. Please feel tree to use us as a reference and always stop in when you are in town. Elopefullya,the hurricanes will stay out of South Florida for a many,years! Sincerel , ell titer° r'SPPrn F'4NA.$'° AS1A YtVrr^I'aara CORAL e.AB4 IS, 'I'1,3',1 4 4 .'1'1 , a 926 FAX: -fid'f5 9' ',. `';l1ra;�ri�;,•rrFr"rr�;J�ratr Xw rra dfar�t^I�arr foa"" 41 Packet Pg. 2814 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Brickell Equities, Miami, Florida U) Hurricane Wilma - October 2005 0) Sherry Frankel Original Owner (currently with Halstead Management) 212-207-1815 sfranket@halstead.com In October of 2005 Hurricane Wilma blew out 1,000 of the 6,000 windows the office 2 high-rise located at 1221 Brickell Avenue in Miami, Florida, The Greenberg Traurig building. This building is an office tower located in the heart of Miami's international financial community. The owner at the time of the incident, Sherry Frankel, contacted and retained GGG/AI to coordinate emergency services and begin the claims adjustment process. During the adjustment process 15 swing stages were hung from the roof to repair the windows and protect the curtain wall from further damages. The 0- Ur insurance carrier(s) (Lexington, Westchester/ACE, Travelers) ultimately paid more than twice their initial offer. It should be noted that GGG/AI was able to invoke the Sue Et Q Labor policy language, which is rarely relied upon during claim adjustment, to secure CNI an agreement from the carriers to pay for the temporary equipment to be left on site to respond to rain as repairs continued. During repairs, Jones Lang LaSalle and Equity Office jointly purchased the building for an amount in excess of $100 Million. GGG/AI assisted in the due diligence with the buyers to help facilitate the sale of the building. After the sale, Jones Lang LaSalle and Equity Office retained GGG/AI to continue the Hurricane Wilma claim process until successful conclusion. 0 42 Packet Pg. 2815 0.4.d r ,, » . The to settle ti.ms " FIOm.I&HOw..r RS JONESLANG 12.21 tnrickdl,Stific 015mia,Miami,Florida'35011 LASALLE. Tcl d nay 536-l2wxm �February 25, 200 U) :Keith Hayman 2 O da/.Adjansters International l"l Broadway Saaite'733 New York,NY 1 OOl 04 0 L- Ur Keith, Cn CN CD Thank you ranr a great job in settling our crarnpleaa and challenging insurance claim. `Ni .ones Lang UaSa le was awardedthelming and management,anent of'1221 Brickell Avenue in Mianni., Florida- along vAth our,JV partner, Equity Office/Blackstone in September of 2006t The building Nva.s in the process of araa.ar repairs aafl:er nearly 1,000 windows were d,unaal ed du,e to l-laarrie.asre Wiltanaa, resulting in a:a nrnaalti-rrillio n dollar irnsnarmace claim. t0 aat dangly dial yottt assisl in the drama,diligcaace 10 UgUire the trsset:, yd:laa lwT011 ,lat at 0 consistency and determination a to drive this claaim to aai final and successful resolution after r 0 acquisition. Your knowledge of the policy, creative solutions, organization, and initiative led to us to a very successful settlement with,AcclWcstchestcr and Engle Martin. We are,very happy with the final outccrrme°t'.hait'w wind not have been achieved without your services. Once again:,thank you. Sincerely,ell no Lisa 3csmer, emior"Vice President,Regional Manager Leasing and Management 43 Packet Pg. 2816 0.4.d r �1 » . 1 UC"C ESS J'N..IIY "fie ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Pebblebrook Hotel Trust Hurricane/Super Storm Sandy, October 2012 and Hurricane Irma, September 2017 7315 Wisconsin Avenue, Suite 1100 West Bethesda, MD 20814 Mr. Jon E. Bortz Founder, Chairman, President Et CEO �? 240-507-1310 ibortz@pebblebrookhotels.com Raymond Martz EVP and CFO 240-507-1330 rmartz@pebblebrookhotels.com Ur Pebblebrook Hotel Trust (NYSE: PEB) is a publicly traded real estate investment trust Q that acquires and invests in full service hotel and resort properties. Pebblebrook Founder, Chairman, President Et CEO Jon Bortz had often worked with Goodman-Gable- Gould/Adjusters International while he was at Jones Lang LaSalle and at LaSalle Hotel U_ Properties. During the 2011 Thanksgiving weekend when a roof fire at Life Time Fitness (a hotel tenant) caused damage at the historic Grand Hotel in Minneapolis, Minnesota, c0 immediately GGG/AI was engaged by Pebblebrook to negotiate for recovery with 0 Lloyd's, and with Crawford 6t Company, the independent adjustment company engaged by the insurer. In 2012 - 2015 Pebblebrook hired GGG/AI several times including after 2 Hurricane - Super Storm Sandy damaged several hotels in New York (properties which Pebblebrook owned with Denihan Hospitality Group), after water damage at Hotel Vintage Plaza in Portland, Oregon, and also at Viceroy Miami Florida. In a 2015 testimonial letter, Matthew Partridge, then Vice President of Finance, stated in part, "I would like to express our gratitude for the terrific outcome you orchestrated on our behalf regarding our property claim in Miami. The claim was a complex, multi-million dollar issue that involved a significant amount of documentation, detailed analysis, coordination, and relationship management, and you and your team were able to navigate through a number of difficult issues to secure us a tremendous outcome. Your professionalism, persistence, and expertise once again exceeded our expectations. We view GGG as valued business partners and would not hesitate to use you again in the future or recommend you to clients." In 2017 Pebblebrook retained GGG/AI after 44 1 Packet Pg. 2817 0.4.d r �1 » . 1 UC"C ESS J'N..IIY "fie , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Pebblebrook Hotel Trust (continued) Hurricane Irma, in Naples, Florida, at the 189-room beachfront LaPlaya Beach Et Golf Resort (claim settlement in excess of seventeen million dollars), insured by Allied World and The Hartford, independent adjustment company representing the insurers: McLarens). Jon Bortz (Office 240-507-1310, jbortz@pebblebrookhotels.com), CFO Ray Martz (Office 240-507-1330, rmartz@pebblebrookhotels.com) and Steve Coe (Office 2 240-507-1300, scoe@pebblebrookhotels.com) remain available to comment on their claim experiences. Most Recently, in September of 2022, Pebblebrook immediately hired GGG/AI after Hurricane Ian caused significant damage to multiple Pebblebrook properties, including again at LaPlaya Beach Et Golf Resort and The Southernmost Beach Resort in Key West, Florida (both insured by Lexington Insurance Company, National E Fire Et Marine Insurance Company, and Hartford Insurance)., P Ur N i 0 U 0 0 0 45 Packet Pg. 2818 0.4.d r SUCCESSFIJILLY The ywway to settle claims" -n 0 c� U) 2 L pd.WL."s rit.. 41,.4,^Lrdraaa,. 11 ��ui�am�Wira and��-tu[aV a �ruiaallo.11!'4a&(puamRasi`�lara�rer�au�.waa�� (,� GF ptl'la;N,"rP1,,avio LIT l;Aa 'ratm "00 Ur cn I �rzaplf a,au�y�a1l la,a Hkcv h I ,flub cCD D CN CL l :Wl� a;l�ti7t iaa%a ^piaUf'fita a�%� y., f „i,lla 2dt 4p4U fio rlv9'�W"axial,s,c rdcca, koul'NP"ov'"doidl haWva aa.gaWak'ny"4,mal l a'N',cfjVxaJy a &�aaaaa a,a Nap �,�y��aaiidaa fifuRewirt, 49aa °,hatiwaunal�ra wJY,�la.r.a auy uaaaua rr I+UMA uaa YJpy, U"sa° q� �wu A4C 0 y,lR %-ra hti d ha a��a tV,i irlrt�,taa,r��Yarh.ual+ urY,;1P ag al rarwm, a aarh �I, mail Om",hinfoPi t iP �r3a�a a..a alma r tl»f 6OF Fall U �.,aPY�fY �'D-�NYo-�F,A�P�4l1��L�wti�a�k 11���ooldfl'fc GR Amyr,", We arc[i1.rl a th,, R),r the ^u��gv,6fic`r.h`rW.[em;r'4riLk x 0 r frv,,lyy;„a, ;aaaouw�raa,uFu�ua,�a�� u�a9�a[ri�uaw�ai�w¢aaoaau�a aaruer� k lcluk aaa wi.a Ive Ohm" 0 aPemu9tl:��°A'ut�lyrwl°a a�n.`AlLdt lauw'zaz u,,a�h.u°>�P.'�daac��u', � We'rF;un`i 4rbydva+hd WaEVlb ao'*/A>gf Ihe, dY )"ca,rf" agdyroaaur]k a talriurF, Iaa,ars rarlF.DaQaa,a,1,,la�oruh„poi„rr,do,, a,ru�aw a;u r,.L eo,"r,am,"ors,Ry ma,,v vur o l`"(rY 31i�9fmpW;x, "kFh+a %u rcif ,a ti.,md ra Ko,^a, v,ahwd hru,,T cFf,a `77aA"lff94a'°+ and iNkoulf"i l°hgghl"y i,Ff,o,l rfrng!kln'nd y1d'dh11 WRo � V 4li U Jjo a.a orrsl`rrxhC I,a/arCarizm Noru���aklr><da�,awgr daa,h ��aa� �,�:a�yia, ,�il,aaaa;r hog,raW�aa�u1711>,r�'IfWwiF�rm a rF�u,a�r7c'aa4wa t B)riactm,.Vl S.aaalq,6 " MI WW'scon iam A aimm"C Silike l M wham, MICA 20,8114i Packet Pg. 2819 0.4.d r IV RPM SINCE 19411' UC"C ESSFIJ'N I W" The , way tosettle claims SSp MN YER )roo k , I 2 Min INu"apwcC'uuar.M0al_f A 6 ps i IN 9ha' Aluitl m I a&SWm MH 0 0 C14 10 C14 N EMI pm, LL IWd A kc w c r Nxos our gamwmdc to y(v a pamoou a0y Ar A icur fic ycru owu c ru,striu,mi on Our ®a ut^A1 A9�+tr: r.�llC��1 rivur Un:Grr➢N°vrty"Oaiv l at Nfixivn lluc.,u rzr Nmm n i°rirrgOe9ur,,m1x141i°m1m,iMv7r raPag vs'siwu rhal - uce"Amcd a sipdAcAnk arrouumur ofdopurn'm%dmik'41 c(m,"Pluro 4(n wO m buuixu"uship � W�s:�a ��svo��uu4rwuud„you and °oiu,.r Gump: "Roswu momldc Cm: nvmgde C.NmM „UVr Jn rKHA,Wnr Of aiEtliwAd ko-kl] bammxr 0 M &;w,ornmd(',woN o VECam" . u 0 Wye QWed an OM Vpav H m 6uuiromdw1p .Gouauhi'AtNj usges~ lraeirru°«rlsomA� overfl.w 0 yu w1 s rmvwl,your mm m"sut AmHWw"aJ1 i ex:W lhw once tip in rmcmmr ded olm.r C^xgrw°GJfU.om, r",eu � ta,°u'r rmGc,u a uW GUG As valued'I:uuJumurefm°ss p a msu m,w and hcsAaac uu u w. , w uiai ag,fln 7nu,Aim,Chun u r urw m' Mm1G wNuu om Crp fujvxm r pc wwm ,, E E c� s hmm fir" 6 MMMCW few',.N amdpcm 47 Packet Pg. 2820 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Poydras Properties LLC, New Orleans, Louisiana U) Hurricane Katrina - August 2005 0 Chris W. Robertson of Compass Financial Poydras Partner 501-664-7396 chriswrobertson@o,mail.com Peter E. Strauss of Mandalay Pictures Poydras Partner �? 323-549-4335 peters@mandalay.com John W. Moss of Elman Investors, Inc. Poydras Partner 212-838-2700 jwm@elmaninvestors.com 0- Ur During Hurricane Katrina, in August of 2005, Poydras Properties LLC sustained Q significant damage to their 960,000 square foot Office Tower complex (The Entergy CNI Building and an adjacent building) next to the Louisiana Superdome and the Hyatt New Orleans. The Poydras Partners consulted with their long-time attorney, Rich Levin at Grossberg, Yochelson, Fox Et Beyda in Washington, D.C., interviewed and then engaged Goodman-Gable-Gould/Adjusters International to assist them with their emergency mitigating measures, and their ensuing claim negotiations with their layered insurance program (Lloyd's, first layer, RSUI, second layer). This large claim was settled in a minimal time frame even given the various limitations and constraints of documenting 0 and finalizing claims in downtown New Orleans immediately after Hurricane Katrina. 48 Packet Pg. 2821 0.4.d r The to settle " I , FIOa.rc:�t~aa�w�r RS 1250 P'trydraas try ^t—.8uife 24,60 New Orleti.ns, LA. 7011.3 e� cr :l'a,nuar,y 30,2t 7 to r) l�nnri�mll ,��,Cy �iirp�rxrtiM-��"�ra't, 6rerriit t, Maiid n inn[ ° ilj at� r , sw� ciaW Suite 02 .2 Bfikintore, MD 21209 kc, Hurri,eggeKarrima Claim tier la;tttl'y l4lmndrapics fvyr b6ng so tardy in pua�w^mrdira yotk wm±4h a lies yr tlat reco nizes tc ex,canplarury wwork L- YOU dmJ on our'behalF in,zcspe> ta'a our clmdn against Lloyds ant KSUI MlUlting f-rum damagu5 incurr.ed Ur v,fi ing, d-lur icsrnrc atrixta" your r rformanec was stellar and the msulls yK.rtt hel real us achicye swots � CD instnmta:rrl�Nl in ourret�affily tas return reds firraarYCial Ir;u�t.lrelr raicum;uvtf�ri,n wa'fr�r e�wrmfd have been C14CL LL Tim al]encompas.5ing re$pr3nSe 1;u)u ww itll<ti:n hp; ,J,r5,,�rf ha(Jnll?tV.1CPhoratr�.n Idy lntr'(ALI)c,tar us by Rich, 1 ew''un. rtmzi „ycriar -willinpu 5s tas [ninu rlfsurt4dy Mrueet in I°tittle p,r&� err rotrha~: to, inspecting the LL peoperlixas ,with 1hC em r enq ram;;spon^sc tcaral n7 taaW� ww4o. frMcdkm4kraa of your prawks,4a wli.5rn and left ups M,oh own ownw,ol," Qt filk�n( tl'rs ifc min;lr iblc OhAt�rltstarim, 6t kimA You calmly guidod vs thmpugJi i1 � initial rre�fm n.,.e, Curralled the in urraaaca*adjn*tgem,W approve our errnntetltauhe re ,rrrW u)d srrr7trltaneously � 0 load the fn'a.,undwworl fbi- the +mitre efaairn and our abilky to e ovc ai, d d.afuticgt w haaderatcf'f With I r U innrtic4iatc,and kong tern'](Mectitre". 0 0 d r raft wrerN the emi)m claim, regardi m of t'a nraticynal responsn aware irec,crwed from your insurer 0 cougtlA,,rpaarts, you kzpt u:s in advwiga, coos poilliolls tllc1,4 ;y etuNbig dw flow of rwre,",�AAkr� Ifi ufa& and Irmcflnl ifn,g our¢Miry ta'a van)tluc lxrrlruiingj inwrl Service, M,N,uaur losing tellwas the tri al I90-dly canecdlation cl rse iven the clmi-in.the:market,tt„e ddl'i cuufty pertunp mataraals aad the chal'lengi ius Waxing professroaafs to ha dle du imyriad sues iLZivvd with corer triq and laang Wrn, � urepr,irs your in w hkw rrc9nt bt aa,ul pUhia C(if the c[UJIM Process was itrwakmblir, cr NO rrraiy, was the eduuim rrrraad,lfeaaed bythe Katrina %rrraglut w:iry issauuwa, it al5r, ir,vawf aCd tw�a°M seprtMte tfr^roarg,h iirmtcl tawira xp hiwRd.ings as d wwrwa r:armuerlamvJ by the d:iutjuimuaxrri nat= of dc4ling with two rru0jreasters representing rseBaa►au:cillents with interesils, Each atdju.s er. In his-uwn ruler, presemed probleetaaatic d55nu.5,and ,would hive ereatted sent-pus claims issues hiid You not been horira~boing arnr cfawi n. Your mcortd ke ring, fife dncrenvacntatiein,claim pt 5eutation atrial uvemll grasp of the cntirrr prwrcer r(in raM fftwls)Was,the kef,to lrermnmmini,„in tha ax1par ta"Is and driving hurane than ultimme seitleriem lipaires accetnpd by the i nst 4-r5.. I arum confideni td'mat without your invvN emoni lrom,,i1w o w t., tha arlt tsetse success of our claim would have bvm.4evercby daaraagcd, Yo a it hlaifity to i nutu dialety grasp the n,uancew of our situaldioii,A,mk Continued......... 49 1 Packet Pg. 2822 O.4.d " r ,, » . Th U,JC"C t:«S�'�Cr"tJ'N.LY FIOa..1C:°rt-tOt.. u�r«S Roadd hl 111. Go(Alifaw�SPPA , ,m iaws, P ale 2 thu: nitlt,iY,CkJ'flg iwwtteS Withummt i( in,g sl,ght of the al, bridpg thnq g raa laa:twcr»err volallk en9raPTCtrw"13riail OMfne.rt Hnd corpaTntp rr,wt1tgt1Orts (('While p' tt K)tla Pviiiel at the table),cluictly lay the f'uwuro°r datiaans of U) c,ur fuitur stLtlusrmCmrt thrrumwr,gh tared Tlutcn, mwfmtmn nuded,, joesent the attire chairn ramtlonat ,, in htvftr ' e']OuJm�rmt w EILti , Lertlthn.ly won tiauw ba llik NT aa«. Ort aMire t.hWn, roc �4siantm Peter St>r=,-% arw IV04sm,04h,cun%niemUd 0191 l.hc, Ic°tters,yoti wrote on Our I. haft'were better e' titaaau� any vwcaa iaA; could have wwrittrn- John amssuurcs mmmc t1aa, coining froln 0thn 'Staxenlettl's to that elyu,r;l rw~prserwt the hiple.st pralwa prr�sihlc wsd sfpr uurrlram utaYt ftrr yCrt&laruln-�;iftlo9rmr a.awCl 21:�Yilityr to tsrrrr a � phrmm5tr"'a fl4 004d he rice pttad rss wch. CL Aldl re�gO,wwv uluw tt(yt wumslu IA'd bave any future naed for iour °tmfessianaml vviee�, We ill l�aaave yOur m t: inforntalion Close rat hand, jiti m in. cam. Et ",a-. a ,ple>mwrr %workitng �with you, dc pile file 0 6:R:,urrar nla arY CS. 11W ro5utlu M,your c:&uPlionail WLnk exceedvdI traar hopes for the finial,c'lwmuut owa'••wxmwra mid C9 0 L- Than you,ggmn l; r helping rmw ftbugh sinh,rt chal lenging mew expinkn , Rest assured tllua we will he pwluascd to reum;umrhend yCru aced;your firm [in Myon>c 6=1 with woAing Ihrough Na taroRJOT.prOPCIT), N t.';Iitt4;: CD IN CL To as wwaintketful 206,7,u7my it lro;tarnrmmt frca: for tms and profilktble fkyou in r heraepion.t. LL Very uruly your , 'r U * dS 0 C Chrim'mrrph r W., Ka'abertsm'mn 0 t>miagjng Mem r Cc: Poor Seratiss John crs 50 Packet Pg. 2823 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Hilton Worldwide/Hilton Los Cabos Beach &t Golf Resort Hurricane Odile, September 2014 Hilton Worldwide 7930 Jones Branch Drive McLean, VA 22102 Hilton Los Cabos Beach Ft Golf Resort Carr. Transpeninsular Km 19.5, Tourist Corridor 23400 San Jose del Cabo, B.C.S. Mexico Mr. Randy P. Gaines Vice President Operations Et New Project Development - Americas Ur 703-883-1026 randy.a,aines@hilton.com Q i Situated on the Sea of Cortez, between Cabo San Lucas and historic San Jose del Cabo, Mexico, the award-winning Hilton Los Cabos Beach Et Golf Resort (www.hiltonloscabos.com) is a premier resort. On September 15, 2014, The Hilton Los Cabos was devastated by Category 4 Hurricane Odile. Being the foremost public insurance adjusting firm in the world, with tremendous experience in the hospitality arena, Goodman-Gable-Gould/Adjusters International was immediately engaged by the management company, Hilton Worldwide, and by the property owner, Thayer 0 Lodging/Brookfield Hotel Properties (www.thayerlodin,.com). The GGG Team served as an advocate who provided valuable assistance in arranging for emergency mitigation services and for measuring the damages and presenting property insurance claims to the insurance carriers, Liberty Mutual, AIG, Royal Sun Alliance, and their representatives with Crawford Et Company and Thornton Tomasetti. Access to Cabo San Lucas area was strictly regulated and limited, however, adjusters, building estimators, and inventory personnel from The GGG Team managed to be on site quickly. In a relatively short period of time, GGG/AI secured a favorable 8-figure settlement. 51 1 Packet Pg. 2824 0.4.d r ,, » . UC"C ESA'»FI J'NLLY " to settle " Ir , FIOa.I&Ha�w.. u RS UUIll" (ff(lr 4 0.... � Randy 3aIIImac HIM"lAt5i1^dmdN 4 IF 0*11 All—&MV_'Yw FI�ell. 793b goner.8—N Q7A_ RI DW'"tA'I LK" Qpe x6uAme k—,k—r[ram PEL-P,VA2a 102 Und a"Ial- i8? 7°03.9',93„1046 qJ' U �9 Mr.Keith Hayman C,atastrop'he Team Specialist Goodkrm nu-Gable-a'oLoidt A,dJusterq.Intermationall 275 Madison A.wenuie,S.aite 2215 � New York,Ih Y 1001+5 2 Dear Parer.IHayman':; The team at(Hilton 4"yorfdwde s,ends our gratirftude W I aw,Harvey Gcodrman,Juan Harper,IRalph,Sarmpsorr,Chad Robins,VI Man,Germano,and the crest of the team at GGGkAxfusters Ilntenma!tioimall for your hard work mid success � on the claim 6or Hutton Los Cabos after IHuomtCaine 0dillle hit Mexico. 0 0 HIiIIGrn Las Gabbs us a top Iperfaimrmliimg resort urn aruir untermatsonall portfolio On our site visit w7xmth the Glatmalll Executive Team:,it I ecaimwe very clllear thiat LilR;rerk^,y IrtilIahurat AIG Hloyalll Sun AltIllaance,and their representatives with E Crawford&Canmpanywere more concemred alksauat mminirn[zing all aspects of the clllaiimr than(protecting and L- LL pimeserving the asset,Hinton emplrjyees,and'the future lousiness of the Hilton Los C,a€bos after reconstruction. tVIS CN After an extensWe review of the i,ndsuranice Iprogram,young team created an excellent cllla!irma strategy based on the N needs:at Hilltonm CarpoiRate„the asset managers for 7hayerr Brookfletd,and Our Hilton employees and customers. �I 'ode appreciate your wofk with the rraIrOim rmeinilmers ofoawr Hilton teaunw ondocurmen tin and evaluating the cost to LL re;paiir the complexity of damages to,the prolperty+,thie iimrpoidance and consideration of Hilton,Brand Standards, � safety procedUres.for imeconstnwctdion,cash flow needs,,and getting theresort to reopen timely to seciuire our � cawstomwer'base_ L- Your made itm+ery cllear Mat even with,a great bsUlFanCe prograim,11 taiaes experience fuse,strategy, � persltst,ance expertise and a IpiRofessianai approach to resolvlung major IpraperV and(business iiinterrupttan ctaiirns f0 Yery timely and suic,m ssfaulllly Framr the day antler the hurnicaime hit uimtri the fhrmal inega�tiatio,n,your team clearlyaS demrwonstr ed tho-e wralllawe,of,your s,ervices and very sUacessfUlll fllnaimciall sedtenment on behalf of Hilton,Los,C°alhos 0 a ' e aunaarld gladly necorr�rr��mend y+ofuir services in the future Thank you,algaiiin. 0 ^ rxwr Ap i CIS Randy P.Galiiines � cS aAce(President',Operations,& � New Project Development—Americas, � Was 52 Packet Pg. 2825 0.4.d r /i,,, Iri.» SINCE 1 UC"C ESSFIJ'N I W" The , way to settleclam rs BSI -lN YER 2 n� 881 meS¢.m>, ,I( llpyem;,um 2 �w,,r mR rt(" .m�9 kmak �,r l3r,lleo �!E1 0 of I�r xe Ji rl o wwi 11 .wi �•, vwm`mm P m l sy m 4) m *i, wid we mod d not be an ham mp mr M & m d Y ri q ^svr not m M- v r ware v,r 0 I.tmrt mmrr w,um.om t Nmeh.be 4,ew(tmim W"Ptoly, i.dwr� ou iP4ul ,;,ter 4,m, ;mmlm°w,. 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",rr.,Um OWN„"&me, mwmw°t,,m11V,I d4erm, W 1 goc[mr)'el°,, 3m;✓maw^,um,vraowm:;m- a I(Amt a iw,.uzmfwalP P(rPr,r,v;Jr,f&?.vw,vo mnm s1 in a (vy mmd.A mar", � U tm Mom"L Iwrt mpUm n ram tmma9 m I" ,;1,op, mlm.r,P,a,r,g! ,,lm�tr•. o 1W t`)^twVlr10amr,,sP6o-amw ,,emuv,iPaud ul,dmmniB «o01/,"c"i,9Gr,mm0awe,t"."i lm, thaw, m 9= .mm'-Yrr r i,i,um°,ua r,lmbmw,mmm, No m"Q he IN m mmM A HU= ma,p MI; mp(1 Iggi mn iu m vP +oars a u uzmryra it P ,PP ml;m as rw r Ww amm,of .mm go"r t,e U ,ow mCrrrum rml vanvalorhe cweuqam& etcl,ewa,mm doy we,a ¢-vvr, � d2 bol"flo,tPurit r,v, rmapwmmwa r" I m.ri,aPm tlw.m m,mmw m aurvy rmifi i(i¢,,,t,l m;mi^ nmj"vegrsvrt(mmaw, I m.em!r'm,',em ,w wmr m,r,WI my rm'w ww,tmv 9u,w r ww,wmm m m l[,w m w�ioWlmat. � m f.4li,rrp( o i7nimioYa frbrmi ml( GWN yP rf.d nuJlmrd gfaoo iv vP9f Ovlug 4 r,r'. „al v are w wn„mu mrNi i, cr„,mo 3 , mmi w w1)"V"h r yrlm/PR I J 9 i h m,m r aims yeo Clla,rm ftumjgevrmW wpm w vrwmv-,Am9 d m e wro:mtam mt Ilvtmmmw(I,rrm moirm P 2P.IIp mir,t,ir,„ummm:m Pam,y,mm mE ai�✓m'liaft l,a nqR 53 Packet Pg. 2826 0.4.d r �1 » . 1 UC"C ESS J'N..IIY "fie , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) The Moinian Group/Sugar Bay Resort &t Spa U) Hurricane Odile, September 2014 0 The Moinian Group/Moira Development 527 Madison Avenue, 20th Floor New York, NY 10022 Sugar Bay Resort Et Spa 2 6500 Estate VI U.S. St Thomas 00802 U.S. Virgin Islands Mr. David Moinian President of Moin Development P Ur 212-986-1500 davidmoinian@moindevelopment.com Q i Founded in 1982 by Joseph Moinian, and headquartered in New York, New York, The Moinian Group (www.moinian.com) develops, owns and operates properties in many U_ asset categories, including office, hotel, retail, condos and rental apartments, with a portfolio in excess of 20 million square feet. In September of 2017, the U.S. Virgin 0 Islands were devasted by Hurricane Irma, followed by Hurricane Maria; the Moinian Group-owned Sugar Bay Resort Et Spa in St. Thomas, USVI was heavily damaged. Sugar Bay Resort is a complex of 31 acres and 294 rooms, with 16,000 square feet of meeting 2 facilities, pools with caves and waterfalls, a full-service spa and fitness center, and multiple restaurants. Among the many prior Goodman-Gable-Gould/Adjusters International clients suggesting that Moinian and Moin Development retain GGG/AI was Jed Manocherian (Office 212-837-4800, jedmano@aol.com) of Pan Am Equities - Woodbranch Investments, who noted GGG/AI's invaluable assistance with his Hurricane Sandy claims in New York, as well as his more recent Hurricane Harvey Claims in Houston. The GGG Team was retained to measure the damages in all claim areas and to negotiate for recovery with the Sugar Bay insurer, Island Heritage Insurance Company, Ltd. Multimillion-dollar settlements were secured. 54 Packet Pg. 2827 0.4.d r rii r ,, » . Th UC"C�:SS J'N..IIY Sugara so ' and "; U) 2 �iravnr�.�lr�ufrnfn�irnin�n�� �ii�rrali�f ,'fcV(��,"�a�f 6nl���oVfa,nl l«Nll„�k3'I � JIAf,4 'IA fN 0 � nd�llf n�a ka.'kWr � ow r�'�fi 0 E �,rrfr, xNr wri� a °aw,rnl�r�nn, "�°irrr;o�'rra� cy C14 iYA�,awe'CYi9.6,Vn aaCll�)N.f,efaiAi ,, �fV� ��,t°C 11 C&r„,l�`�Po.'r'IffVPtdxa'' CD C14CL U- fhm,ir R fre¢� y wirm]fiwt,r, U- Nly pokf nn c rff thav ), ng, wfoo amr!"'I ow,v s,4 pff,,,06r "i, GfPf'tki{'4Uf,� J3,64 1'�q.Ih F aP C(� P„Ykn4uMfl:�f�a wu, �,9 /�jljna 'sNEVi'VV`r"ar"a� rc-tr n,:i in, Ue�ll�e tu�in'1,4�C�.n� af4 (,limn afa tms "aV ,nid��49 VI�;u �Y,e..v.& A sp/a, "�4JrV t �,g9 a�- fnrytnkf �Hjap'Onrrlfnfr�&,� I1C'6'w urmdI� 'T'n4Vn"A,tu„ 0 "fxnn'n wfit". vhc "sVrd"pa n ?4mu ,rwrv, r1aV c,fifrp," rnlwA, our 0 r.,w,A f.[rrfnv, v,, ,UV'pia'Vr undo" cloa)l,,Jaf �roaAnru� � ,1e, IIn'tim "ino,'I �)IlA,,,bvM, It A 014,0 Vr�d,��71Pf,�ffaPU6�u3 SAlf�f�ai� � ,we, ",,whe4 a vd ,inn ,,NhwIh nn reafjr, ji(i A.� �,l AVv'ryV"f'fl.,rN.lffi [bA nfn the, � a'djtvflGnflV6flf i�J� V4{fA wiflR3°fl t!nA.A IIa.,1UfVAN.a V aV I['«�iyn? ,VN,gl r l,nV�CH�fa' U u162&y"0 u�mxnkllnc�V'I an,n ,,r�rnnnvva.Vi�,mn�°tiw �In,,r,Iugp A ;h �'n6,tn, P rmT)md,vv "1111, �M„Al)nlV, �uMr hi,nan�c�, nutaly , uNf�rY�,,uuJ o nn,. 8H"J "d,wpk x,nrn ye w u HnICDnV l,raq VrI1Gn'r,op}V;'a, H Uh Prot„�.qV� A�,,tnors a�:�9'm-i�, II"Q` �h, f�., R 9k,�w�4, ou Leal ria 1, I�� 'kt4V�ti�uflaa ��i,,M;mF lmjdr, OirvN a;"ndn1 71' i""d9iki ,,o ,.. ti�ru �vrsictn.dd,r 9�fC u�u��uC�e fG"��Anfff ifd�ca,'�n�fa�ii69 0"r. '��7t�. kid as htn hn g, V JI Aom, to r,.7,µ.oac SIC c,,%,Tm c,ro iv1 r"T ctci i,r�,A,d and f�V�?NC,N,WIA",o,Jn AIYrrAr'4,�^,qli�1'(�Ilo neVAd��a ro fa'rxf4 c'u, �.n 'i-Irnw.y"c", 1Nnefrf deox.", fmOM-,tsui..ansenrt E,lrk pfuh/,[,�w &ewe kiV,ffk`if"aY'Rk.WYf 43�w,Ytl,�R V.�,NI"Ikfp�. ad"I uaNa4il°,tf.b fh yrkl'Go ,T�s aa:nti�k4rth�h-r�'.� iN.iF MC.r1r,f �fl�k�4�klf f1,1� 9f:IV��. �'n' (;a e"fPrhf,,n�fn,V'��r" V1r',iOr,Y+rwn,elKl �w Idtv"f`. U',i IV1f: ABVpAf t1ije B wcj „°flAGflydYfnl'nl.,'Ni, and kdn ","en w"p ,w/cv C i1n"Ipasr"',. 55 Packet Pg. 2828 0.4.d r /i,,, i�1.» SINCE 1 UC"C ESSFIJ'N I W" The , way tosettle dai.ms SSp MN ER c2 a�'"Rf 71,6U WGrGlflm'"''"Don,vs rN/rr&�Jla,''p"trlk�� I�H1,U`V°�:'� �y�1�,Ui;, Ua� o�rJ.iv„ art, �U(,'u,lY,rUGiU .rflXY"e�1Hl,,r"U'.fi �IL( I rl"1i"wwP ' Pvlrmria after thx,"u strahfr"g� art6orificd 2�apa aH of the pear,w�,e :Irrt Ha%,rrwIa tmI, Ir/cro: Thfs � 11aHr,DC;UtUVVUv rwo'o-cYnuY,�"iU4U ,rlfvku m/f''IaAGa+U,dM,,iMV;,9s m Y!Yxri, I,mv dAllY. L35 V ut"I I°xmt �,tI, fpc"r6, "ne 4 1 e"i"n'C a lirnc ,O U wU,aic,nv,4 a adua e,no , M IN,taA, )"ar rnI, msci,ut<." ,UU0 vnn',,,gUjK1,FuxJ im $h,c MuMu,vJV ,('1111 'A'O/ md A p rpGUem y6, 'v lbw, %u 101 lQ'w mv[aU�UUroCo 6a C��r�tti. U 'luank ' ",mii f'm a pc11b' w(urfw� wedI,Q�m^luong 9?W %t we We to,an M pTo pen) ANFtimajo in the � NwY m.'1 9/'fr''4'4 ,Ua,m O b'v u,vjjr fr Um U4'r Mw IWI "c can Muls v s (AG AL an o1her Aims, CL � thap We NR'by hw,a IUr Drd„U, �as lfc"ns, r, QrFaU"J�%J��U�iJ rrl (,-,�flrx",rl, 1 „J C24I 0 u 0 0 a 0 c� 56 Packet Pg. 2829 O.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) BH3 Hurricane Irma, September 2017 BH3 21500 Biscayne Boulevard, Suite 302 Aventura, FL 33180 Mr. Daniel Lebensohn Principal 954-416-3140, ext. 221 daniet@bh3llc.com Founded in 2009, BH3 (www.bh-3.com), with offices in Aventura, Florida, and New York E City is a specialized real estate firm that acquires, restructures, and/or develops multi- P family, condominium, hotel-lodging and mixed-use properties in South Florida and New M York City. A BH3 property, the Seabonay Beach Hotel-Hillsboro Beach Resort in Q Hillsboro, Florida, which was undergoing renovations at the time, was significantly damaged by Hurricane Irma in September of 2017. Upon the recommendation of several acquaintances in the real estate community, BH3 Principal Daniel Lebensohn contacted U_ and interviewed Goodman-Gable-Gould/Adjusters International. The GGG Team was engaged to measure the damages in all claim areas, and to negotiate with Lloyd's of 0 London for recovery. 0 0 57 Packet Pg. 2830 0.4.d r ,, » . SUCCESSFIJILLY The ywway to settle claims" -n SI...1&m~ROLMRS j cs ptow 2" NK,213,2 I, r "WNW, 882 hum mmma MIS U mr,I m Peg mmmrumC'�"Vmm+ m �C �mmC�°�m'C�CC ..,' m� ,mwmrmwCmup � ��n �,mi� iVmrm�,n!m�w��CC�mmmm � V N~CWO(wo We,H^kK,;b mrmm BvWhi,C"C 0 IMMIDSTORIA U- CAS Dew'rw, CN CN Thank";r" m aetv much for the,eumptary servke YOU ggowdcd 01,A C ONUA(It thicc C mmnmm Of ms m m&mm"iCOACt?WW "110,411 CL� fr v the da?vnv#vv causod by Hwncarm ivirimmi in S41govalw0 The mmwt ut of out 6urftmi beach Hawn w6s LL LL Sokmaidiv lurmiwj, damata Cm)the 1011AAq POW*w1wilwo m w1wic w k "walha Jim gam i C rCvmuabcmnmm to the CnitopwirtV, LL F mmumrateIV,due C,rm mamrm Swowt mm"b atimV'dmmmmman ain4tho efforts o1yerur teem,the hv,,swcwv owrwwriv � (Uay "m of London,)pfoorded mug rm{fii�may t tomponsatiom We imine gatieful for loouralf0m andhkomlry ir oommm mm 0 d2 0 IC �wd`wmllgC 0 Y fr Lmmm m�rmmm��mmn� cis 58 Packet Pg. 2831 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Linn County, Iowa, 2008 Midwest Floods FEMA Public Assistance Consulting June 2008-Present Steve Estenson Linda Langston Risk Manager County Supervisor Administrative Office Building Linn County Administrative Office Building 930 First Street Southwest 930 Fi rst Street SW Cedar Rapids, IA 52404-2161 Cedar Rapids, IA 52404 319-892-5207 319-892-5000 2 Steve.Estenson@tinncounty.or linda.lan ston@linncounty.or Following the record floods of June 2008, Linn County suffered damages to their infrastructure in the estimated amount of $60M. One of the facilities damaged was the Options Building, a sheltered workshop for people with mental and physical disabilities. The facility occupied an entire city block within Cedar Rapids that was located in the 100-year and 500-year flood zones. Al, working with an architectural and engineering Ur firm, demonstrated to FEMA that the building exceeded the 50% repair vs. replacement N rule. The building was declared a total loss, replacement cost of $7.3M vs. the repair CNI estimate of $4M. We then applied to the Regional Administrator to have the building removed from the 100-year flood zone. We were able to demonstrate that the building could not be rebuilt in its original location without major costs being incurred to meet NFIP and ADA requirements. The building was approved for relocation out of the flood zone and an P additional $2M was made eligible for land acquisition and ancillary facilities. 0 Linn County also decided to relocate its Linn County Community Services administrative staff, previously located in the flood damaged Witwer Building, to the new Options facility. We were successful in obtaining improved project status for the Options Building and relocated improved project status for the functions being relocated from the Witwer Building. This allowed the County to make full use of the $1.16M allocated for the Witwer Building repair. 59 Packet Pg. 2832 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Linn County, Iowa, 2008 Midwest Floods (continued) Courthouse and Jail Two of the facilities damaged following the record flooding in June 2008 were the Linn County Courthouse and Linn County Correctional Center. Both of these facilities are located on May Island, which is in the 100-year flood zone or Special Flood Hazard Area (SFHA). Facilities owned by government entities and located within the SFHA are required to carry the maximum amount of flood insurance available. This is $500K for 2 commercial buildings and $500K for contents. Not having flood insurance in these amounts automatically reduces the obligated funding by those amounts. The Courthouse and Jail both had their obligated funding reduced because neither had flood insurance. With AI's guidance and the help of engineers, our team had these facilities surveyed to L- Ur check if their ground floors were above the base flood elevation levels. Buildings that exceed the base flood elevation levels by a foot or more are not located in the SFHA. Q Both buildings were above the required amount. A Retroactive Letter of Map Amendment was submitted and approved to remove these buildings from the SFHA. The $500k for building and contents was re-instated, representing a $2 million savings to U- the County. 0 U 0 0 0 E 60 Packet Pg. 2833 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Sewerage &t Water Board of New Orleans, Louisiana, Hurricane Katrina FEMA Public Assistance Consulting December 2006-June 2009 Jason Higginbotham, CEM, LEM Director of Emergency Management 625 St Joseph St New Orleans, LA 70165 504-218-3235 -� ihiou 2 The Adjusters International team completed a $15 million PDM application and a $10 million 404 hazard mitigation package for the Sewerage Et Water Board, as well as $18 million in 406 mitigation and facility replacement funding. An additional $100 million 404 hazard mitigation package was also developed by AI's team, which evaluated proposals for redundant storm sewer lines, new water intake facility and other applicable facilities. Ur CN Al was also tasked with assisting the Sewerage Et Water Board with appeals and dispute CNI resolution of the Board's most contentious Public Assistance recovery issues, including multiple projects, equipment and labor charge issues, and misapplied NFIP reductions. This included an appeal of FEMA's decision to decline $12 million in 406 Hazard Mitigation funding to dry proof the East Bank Wastewater Treatment Plant by raising the existing levee around the plant. AI's challenge to this FEMA policy decision resulted in a successful appeal and $12 million in value-added funding for the Sewerage Et Water P Board. In total, Al assisted the Board in obtaining more than $52.8 million in funding it 0 might not otherwise have received. .. 61 Packet Pg. 2834 O.4.d r �1 » . 1 UC"C ESS J'N..IIY "fie , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) The Newark Public Schools Public Adiustine Et FEMA Public Assistance Consulting Ron Hale Risk Manager 2 Cedar St #1 Newark, NJ 07102 973-733-6836 rhale@nps.k12.nj.us Fire, July 2006 In July of 2006, The Elliott Street School, at the corner of Summer Avenue and Elliott Street, in Newark, New Jersey, was destroyed by a raging fire, after being struck by lightning. The fire at the 80,000 square foot public school building, which was built in 0- three phases, in 1898, 1900 and 1932, was a three-alarm fire, with 80 firefighters, 14 Ur fire engines and 7 fire trucks on the scene trying to save the building. Immediately, Q executives from The Newark Public Schools began to assess their options in the way of CNI loss consultants available to assist them. Upon the recommendation of several insurance brokers in Florida, New York and New Jersey, including Tony Tamburro (now with Wells Fargo Insurance Services), Goodman-Gable-Gould/Adjusters International was contacted, interviewed and soon engaged to measure the building, business personal property and loss of income/extra expense damages. We negotiated for recovery with the carrier, Lexington/AIG, and leveled the playing field with the myriad of experts hired by the carrier (Daynard and Van Thunen Adjusters, Woods Restoration, 0 Callan Salvage, Chakonis Et Company Accountants). Hurricane Irene, September 2011 In September of 2011, Newark Schools called upon GGG/AI. Hurricane Irene damaged approximately 30 school buildings and GGG/AI was engaged to measure the damage and negotiate for recovery with Lexington/AIG. 62 Packet Pg. 2835 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Colonial Beach School District Fire, January 2014 Mr. Tim Trivett Colonial Beach School Board Chairman 100 1st St Colonial Beach, VA 22443 540-846-0777 ttrivett@verizon.net In January of 2014, Colonial Beach Elementary School, in Colonial Beach, Virginia (on the Eastern Shore, in Westmoreland County) was destroyed by fire. The 103-year-old building housed 280 students, with various office and storage areas also on the premises. Tim Trivett, Colonial Beach School Board Chairman, began to evaluate what would be needed for the school system to recover efficiently, and was repeatedly P Ur encouraged to contact Goodman-Gable-Gould/Adjusters International. Colonial Beach School Board quickly engaged GGG/AI to measure their real and personal property Q damages, as well as their loss of use/extra expense expenditures, and to negotiate for CNI recovery with The Virginia Association of Counties Self-Insurance Risk Pool (VACoRP), and the independent adjustment firm representing VACoRP, On-Site Adjustment Company. 0 U 0 0 0 63 Packet Pg. 2836 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) City of Slidell, Louisiana, Hurricane Katrina Public Adiustine Et FEMA Public Assistance Consulting January 2006-July 2011 Sharon Howes Director of Finance 2045 Second Street Slidell, LA 70458 895.646.4316 showes@cityofslidell.ora For recovery operations in the City of Slidell, which was severely damaged by Hurricane Katrina, Adjusters International oversaw the recovery of $50 million in funding through 120 project worksheets, in addition to the City's property insurance claims. Our value added included increasing the City's insurance claim from the original insurance company offer of $300,000 to a final settlement of $2.1 million - a gain of $1.8 million E L- in insurance funding the City would not otherwise have obtained. Applying our Ur knowledge of the FEMA Public Assistance program to advocate on the City's behalf, we N similarly increased Slidell's FEMA recovery from an initial PW total amount of just over CNI $2.7 million to a final recovery amount of more than $33.7 million - an increased value of nearly $31 million due to our involvement. 0 U 0 0 0 64 Packet Pg. 2837 0.4.d r �1 » . 1 UC"C ESS J'N..IIY "fie ywway to settle c i.ms " FIO� .C»u�RS Experience in providing public adjusting claims services with emphasis placed on services provided to governmental entities (continued) Jefferson County, Texas, Hurricane Rita Public Adjusting Et FEMA Public Assistance Consulting Carey Erickson, SPHR Patrick Swain ° Director of HR Et Risk County Auditor Management 1149 Pearl St, 7t" Floor 1225 Pearl Street Beaumont, TX 77701 Beaumont, TX 77701 409-835-8500 409-839-2399 pswain@co.iefferson.tx.us cerickson@co.iefferson.tx.us Al was the prime contractor on these projects and worked with national, state and local partners. October 2005-August 2006 0 In the wake of Hurricane Rita, Adjusters International was hired by Jefferson County Ur to provide both insurance and FEMA solutions. Our public adjusting team worked with N the County to maximize its insurance recovery, securing a recovery above and beyond CNI the County's expectations. Based on what we saw in this claim, we also assisted the County in making changes to its insurance policy to secure better coverage in case of a future disaster. Our FEMA consultants worked in conjunction with the Jefferson County Emergency Management Team to oversee a project that identified in excess of $54 million in FEMA Public Assistance funds. U U 0 0 Hurricane Ike 0 September 2008-September 2011 Based on the success we achieved for the County following Hurricane Rita, Adjusters International was immediately retained for both Public Adjusting and FEMA services to assist with the County's Hurricane Ike recovery. Also, based on our advice after Rita, the County had changed their insurance policy in a manner that afforded them broader coverage for Hurricane Ike, putting them in a much better position for an increased insurance recovery. We worked closely with both the insurer and FEMA on this claim to provide the County with the service and recovery they expect from Adjusters International. 65 Packet Pg. 2838 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to sett �.e c .ms " FIO� .C»u�RS Familiarity with Monroe County operations The core mission of Goodman-Gable-Gould/Adjusters International (GGG/AI) is helping clients achieve maximum available financial recovery following a property damage disaster. With numerous regional offices throughout the country, GGG/AI is the recognized leading public adjusting firm in the nation. Public adjusters represent 2.1 policyholders in first-party negotiations with their insurance carrier for expeditious recovery after they have suffered a damage incident. As a policyholder advocate we evaluate the policy coverage, measure damages, prepare claim documentation in appropriate format, and then negotiate with the insurance carrier for recovery while our clients tend to their daily business responsibilities. Most of our work centers around our ability to manage a claim, respond immediately to any site in the country, and to effectuate an equitable and advantageous settlement. We also provide valuable forensic accounting services related to loss of rents, business income, extra expense, and other time element insurance claims through our full-time Staff Accountants. Often in complex commercial claims these time element E components require the expertise of such accountants, which we provide without Ur resorting to third-party contractors. N i In 1996, we began to offer our FEMA Public Assistance-related consulting services, which allow us to provide a total financial solution to our FEMA-eligible clients such as Monroe County. This in-house capability to coordinate a full financial recovery from insurance and FEMA is unique to GGG/AI. 0 U GGG/AI is a "one-telephone call" solution to damage incidents. Immediately after a damage incident we, in concert with a local contractor, provide our clients with twenty- 0 four hour emergency services at any of their locations. Such services include board-up, water extraction, roof tarping, plumbing, electrical work, etc., and allow for the immediate mitigation of damages. Our strategically located offices allow our professionals to arrive at a property quickly after a damage incident, to be able to provide an immediate assessment of the extent of damage, along with digital photographs to regional or corporate offices that may be far from the loss site. We would be remiss in not mentioning that we have, for a number of years, and more importantly over a number of serious storm events, provided significant adjusting and FEMA consulting services to Monroe County, as early as Hurricane Opal in 1995 to as recently as Hurricane Ian in September of 2022. As a result of our familiarity with not only the needs and goals of Monroe County, but the inner workings of the specific departments 66 Packet Pg. 2839 O.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Familiarity with Monroe County operations (continued) and personnel that respond to Monroe County's insurance needs after an emergency, we feel uniquely qualified to continue to provide that excellent level of service going forward. 2.1 Throughout our many decades working with Monroe County, we have worked with the following Monroe County Risk Managers: Donna Perez, Wayne Robertson, Bill Grumhaus, Maria Slavik, and Brian Bradley. Additionally, we are familiar with the multi-layered insurance program and have worked closely with Sidney Webber of Interisk Corporation; Monroe County's insurance consultant responsible for the structure of the county's insurance program. The attached Tabs in response to this RFP set forth specific engagements where services were provided similar to those sought by Monroe County. In addition, relevant reference letters and details of our scope of services, Florida licenses, and background on specific E team members are included in greater detail. Ur M N i 0 U 0 0 0 4i 67 Packet Pg. 2840 O.4.d r �1 » . 1 UC"C ESS J'N..IIY The ywway to settle c i.ms " FIO� .C»u�RS Familiarity with Monroe County operations (continued) Monroe County, Florida Hurricane Georges - 1998 Maria Slavik, Risk Manager 1100 Simonton Street, Suite 2-268 �? Key West, Florida 33040 305-295-3178 Slavik-maria@monroecounty-fl.gov Hurricane Georges damaged over 30 locations throughout the Florida Keys with sustained property losses in excess of $5,000,000.00. Goodman-Gable-Gould/Adjusters 2 International developed and implemented a response program that led to a successful insurance recovery. Working closely with Peter Horton, Director of Airports, and Steve Piazza, Chief Engineer, we were able to initiate the claims process with a clear understanding of the county's goals and immediate needs. GGG/AI's team of experts quickly mobilized and inspected all damaged locations and then prepared, presented and negotiated the insurance claims. P Ur The following locations sustained significant damages resulting from wind and water: Q Key West International Airport, Airport Annex, Monroe County Administration, Court CNI House, Jail, Correctional Department, Light House Museum, Marathon Library, Cudjo Sheriffs Sub-Station, and a number of fire stations from Key West to Key Largo. Monroe County, Florida Hurricanes Wilma Et Katrina - 2005 Maria Slavik, Risk Manager 1100 Simonton Street, Suite 2-268 2 Key West, Florida 33040 305-295-3178 Slavik-maria@monroecounty-fl.gov Monroe County has had an emergency standby contract in place with Goodman-Gable- Gould/Adjusters International since 1998. The most recent work for Monroe County includes Hurricanes Ian, Irma, Wilma, Katrina, and Gustav as well as smaller projects as a result of Tropical Storm Fay. Hurricanes Wilma and Katrina had the greatest impact with an estimated 7.5 million dollars in insurable losses. GGG/AI has been successful in the implementation of a claims strategy that resulted in a favorable recovery from the insurance program in place. 68 Packet Pg. 2841 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Familiarity with Monroe County operations (continued) Monroe County, Florida (continued) Hurricane Wilma - October 2005 During the 2005 hurricane season GGG/AI managed to successfully settle insurance claims for over 15 separate locations. The Key West International and Marathon Key Airport both sustained in excess of one million dollars in damages. Working closely with Ms. Maria Slavik, Risk Manager, Mr. Peter Horton, Director of Airports, and Mr. Jamie "Reggie" Paros, Public Safety Director, we were able to position the county to fully 2 recover their losses and rebuild the damaged locations, all in a time frame well within the County's needs and expectations. The property damages to the Marathon Airport resulted in the "loss of use" of the primary level that consisted of the ticketing counters, lobby, boarding area and baggage area. A careful review of the relevant policy language by GGG/AI provided the 0- opportunity for the recovery for lost revenue that may have been generated absent the Ur hurricane. Although the airport was unoccupied by an airline at the time of the Q hurricane, GGG/AI experts were able to position the claim so that there was a CNI significant recovery for the fair rental value of the affected space despite the lack of occupancy. The airplane hangars located at the Marathon Airport sustained significant damages as a result of high winds and the rising water across the Florida Keys. Even though the schedule of locations listed in the policy did not include these hangars, GGG/AI prevailed in recovering for the damages to these hangars as a result of a broad 0 interpretation of"Miscellaneous Locations" coverage within the insurance form provided by Lexington Insurance Company. As important as the financial recovery, was the result that Monroe County was able to rebuild the hangars in a timely fashion notwithstanding the devastating storm and what seemed to be severe limitations in the policy. 69 Packet Pg. 2842 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The ywway to settle c i.ms " FIO� .C»u�RS Familiarity with Monroe County operations (continued) Monroe County, Florida, Hurricanes Katrina, Wilma, and Rita FEMA Public Assistance Consulting - July 2005-July 2006 Judith Clarke Maria Slavik c� Director of Engineering Risk Manager 1100 Simonton St, Suite 2-216 1100 Simonton Street, Suite 2-268 Key West, FL 33040 Key West, FL 33040 305-295-4329 305-295-3178 clarke-judith@monroecounty-fl.gov Slavik-Maria@monroecounty-fl.gov Damage estimates in Monroe County in the aftermath of Hurricane Wilma were $30 million, including $20 million in debris removal. Adjusters International was successful with the implementation of mitigation strategies, including the installation of hurricane-resistant windows across the county and hardened communications technology. As an additional complication of the recovery operation, new FEMA guidelines governing temporary housing for essential employees needed to be adopted mid-hurricane season. Ur M N Our team worked successfully with FDOT and FHWA to secure funding, compiling the CNI County's Detailed Damage Inspection Report (DDIR) for submission to FDOT, meeting with FDOT representatives, and submitting support for Monroe County's claims. Reimbursement was made based on the information and format provided. We worked closely with Monroe County's debris contractors and monitoring firms to ensure that FEMA procedures were being correctly followed and that the supporting 0 documentation was properly submitted for reimbursement. This attention to detail led 0 to successful reimbursement of more than $20 million in debris-related costs for .. Hurricane Wilma alone. c� 70 Packet Pg. 2843 O.4.d r �1 » . 1 UC"C ESS J'N..IIY The ywway to settle c i.ms " FIO� .C»u�RS Familiarity with Monroe County operations (continued) Monroe County, Florida Hurricane Irma - September 2017 Maria Slavik, Risk Manager 1100 Simonton Street, Suite 2-268 Key West, Florida 33040 305-295-3178 Slavik-maria@monroecounty-fl.gov Due to GGG/AI's awarding in 2015 of Monroe County's standing contract for Public Adjusting Claim Services, GGG/AI personnel were in communication with Monroe County Risk Manager, Maria Slavik, as soon as it became apparent that Hurricane Irma was on a potential track to make impact in the region. Unfortunately, on September 10, 2017, the hurricane tracking was proven accurate and Hurricane Irma made landfall on the Florida Keys, resulting in significant damage to E numerous public buildings (over 50 locations) under the ownership of Monroe County. Ur M N Monroe County was insured for the peril of flood and wind for real and personal CN, property, loss of income and extra expense. GGG/AI immediately deployed a team of building estimators, public adjusters, inventory specialists, and forensic accountants to the area to measure damages and negotiate for recovery for the flood and wind claims for real and personal property, U loss of income and extra expense, with the multitude of Monroe County's insurance carriers, to include NFIP, Citizens, Lloyd's, RSUI, and the independent adjuster 0 representing several of the carriers, Engle Martin. 71 Packet Pg. 2844 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The ywway to settle c i.ms " FIO� .C»u�RS Familiarity with Monroe County operations (continued) Monroe County, Florida Hurricane Ian - September 2022 Brian Bradley, Risk Manager 1111 12th Street, Suite 408 Key West, FL 33040 305-295-3177 Brad ley-Brian @mon roecounty-fl.gov On September 28, 2022, following the impact of Hurricane Ian, GGG/AI was immediately deployed to assist Monroe County, Florida. That timely activity, related due diligence, and claims processing has resulted in measurable damage to: KWIA runway (including EMAS system), Higgs Beach, West Martello Museum, Reynolds Street Pier, Solute Restaurant, Light House Museum, and East Martello Museum. GGG/AI has been working closely with risk management and several Monroe County E several department heads on the claim presentation in conjunction with multiple Ur insurance company experts toward the resolution of the claim. In addition, GGG/AI N continues to provide direction over covered damages in connection with eligibility for CNI FEMA recovery. 0 U 0) 0 0 c� 72 Packet Pg. 2845 0.4.d r ,, » . SUCCESSFIJILLY The to settle " I , ��..M,.�.��. �Cb�'€'✓I�c�CJR+I"N "CI'�BT9JC���.�, e� � fles-s rry-mccmy,,District 3 ( L.p T I CONROE �� MaWr rem MaVi,Di, iina vs,uistoic�4 � , FLORIDA33040 Di>(je M.Spehar,Astrid m t u294-4641 George le nt,Digtnct 2. U) Monroe,Cmattrmty Risk Managetnent 1100 i.mr onton Stroa .2 :Key West,FL 3 3,040 Y (3 )2 -31'7'lt"voice 311 )2 5-3179 Fax Nrrviceniber 16,200,7 0 L- Ur Mr. Pasquale Cuccaro, Goo dmamm--Goble-Oamuld/Adjmusters International CN 61767 N Wickham,Road `NCL Suite 50 l ILL Melbourne,uurne,Ft.,32940 Dear lei'. Otrc ro: On behalf of Monroe County"s R^ ,sk-'l Nana emermt we would fi e'to express our appreciation for all of your STiPPOT`l With our elahns and recovery resuulting frtym time hurricane seasons,of211114amend 2005,, 0 r. 0 .As you are aware, there were several locations effected whiclm include Key West and Marathon Airports incluudimi rtu.0 rays, airplane haunt ,s and the;suurrou.undin area`s Thanks to,ytrtur involvement,we managed, to recover for all of our damages, You and your company have made a tremendous difference and we would like to thank you for all of the support duriqg a mmmost difficult time. cm ?`lease f l Tree to uuse Monroe C unty as a reference towards future dients. Sincerely, ,^ w � V Mumrmroe Bounty l sl; , n mi.strator 73 Packet Pg. 2846 0.4.d r ,, » . Th UC"C�:S°"F nL Y e ywway to settle claims" FIaaa...a&n-uOw.. RS tRta�ttaaa tk��9N!�JLa � �ut�tt �� t #�o�a MAYOR NuniraMMor rTmvcy,JINAirkiM:ONIROE rYor Pro rrl Shiaburo recinuma rohO @ i[3 4 irC(rp dad Wligorj 11 nroholkl 2 � kv mnom'�r`Vlada ms,aaia%admlA 4 I n� 'l nrcw(,ounty Risk "1aauaaa oau M 5100 Ca.a111ege Road to Key West,FL 33040 � 005)295-4164 l^'aa March 17, 19991 � Pat C uac aavua, LP Adjusters luatern tlaamu,al � C9 Suite H200 L- Taurs n luau, 1'1, 33618 C°J lC'.0 l"raaaa1 arot � an i C14I 4^`orlulaWindstorm Und ruaa°ltmma ssociaatio U- kaaularosed is aam girml,Signed and notahzed Sworn Staat muw t in Proofoft.,oss for the 1,75 1,666M 0 1uu initial Wilding damage losses aluac try I[OrTiC anc Ocorges, � a 0 .tl uastcrs hu n~aaaatuasauroal has done an aau lstan laaa,,,pualu fo r Monrcle County w'aa1 your"pruiscs wca � sung""at t1 e tt("(7 auuva lima aroma 1uurch 11, 199911u � 1tlaa.ama lti 1 w�^aa 1mtt1 skeptical in the beginning, � 2 flau,we, as absolutely aaaro doubt 1aa many inind now that we slain the ruglrot,thing in contracting with your company. E cs Suromaaercly, 1 f 1 1 D aaauu J, Perez,MW Risk a laaaamup cr 74 Packet Pg. 2847 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Ability and timing to provide qualified licensed adjusters onsite when requested by the County Project Approach U) 0 Our Project Approach is tailored from our specific experience with Monroe County over the past two decades. Phase One • Review and analyze relevant insurance policies to determine all available 2 coverages, favorable policy points, and any potential gray areas for purposes of formulating strategies for a full recovery • Identify all areas of potential recovery and exclusions applicable • Inspect all exposed risks in an effort to determine the extent of losses P Ur N • Photograph damaged locations CNI • Evaluate necessary emergency services (EMS) • Implement EMS where necessary 0 U • Assemble the Goodman-Gable-Gould/Adjusters International team, which would consist of adjusters, inventory specialists, building estimators and FEMA a specialists • Assemble the required accounting personnel in connection with extra expense, E loss of rents and any other policy covered time element claims • If Preliminary Damage Assessment (PDA) support is requested, prepare estimate and summary forms detailing and quantifying damages by FEMA category (A-G) for presentation to the State and FEMA; provide all necessary support documentation to State for impact statement report by deadline • Coordinate efforts between Monroe County Department heads and Goodman- Gable-Gould/Adjusters International 75 Packet Pg. 2848 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Ability and timing to provide qualified licensed adjusters onsite when requested by the County (continued) Project Approach (continued) U) 0 • Coordinate efforts between Goodman-Gable-Gould/Adjusters International and 2.1 Adjusters International's FEMA specialists to the extent necessary in order to maximize and expedite recovery from all possible sources of funding U) • Coordinate efforts with Risk Management, including the collection of individual department summary of damages 2 Phase Two • Schedule joint inspections of all damaged locations with insurance company adjusters, including all experts for Flood, Wind Et Multi-Peril loss, to discuss mutual goals and address any coverage issues P Ur • Secure advance funding Q i • Open discussion over the scope of repairs • Address temporary repairs as opposed to permanent repairs 0 • Separate damaged business personal property from undamaged property where p g p p p Y g p p Y 0 necessary • Perform all site inspections for purposes of obtaining necessary data in order to establish the measurement of the damages to both building and contents • Meet with the Building Plans Department • Coordinate with Risk Management • Meet with department heads in an effort to track incurred and increased expenses • Interface with internal accounting personnel and adjusting teams 76 Packet Pg. 2849 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Ability and timing to provide qualified licensed adjusters onsite when requested by the County (continued) Project Approach (continued) • Provide FEMA support services including, but not limited to, the following 2.1 (additional FEMA support services available to the County are detailed in Tab 6 Other Information): - Provide general grant management advice - Work with County departments to identify and document damages; compile documentation and support for project worksheets (PWs); and write PWs as appropriate - Identify potential hazard mitigation opportunities - Coordinate and communicate with State and FEMA to perform site visits, Ur tours of representative damages, and other grant-related activities - Provide technical specialists to review special consideration issues such as Q insurance, environmental, historic, and codes Et standards compliance CNI Phase Three • Draft the preliminary claim separating flood from wind damages for both building 0 and business personal property including equipment and portable equipment 0 • Review preliminary claims values with risk management and department heads 2 • Edit claims value at replacement cost value (RCV) and actual cash value (ACV) • Coordinate with GGG/AI team of experts • Finalize a concise line item inventory of all damaged business personal property and submit claims for all such damages to the insurance company(s) • Finalize a concise estimate of all building damages for affected locations and submit claims for all damages to the insurance company(s) • Schedule re-inspection of all damaged locations 77 Packet Pg. 2850 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Ability and timing to provide qualified licensed adjusters onsite when requested by the County (continued) Project Approach (continued) U) 0) • Coordinate with Adjusters International's FEMA specialists, as needed Phase Four U) • Perform a deficiency/variance analysis between the claim submitted on behalf of Monroe County and the insurer(s) response to same 2 • Develop a concise schedule of differences between claims • Submit differences to the insurer(s) for additional consideration along with underlying substantive basis 0 L- • Organize a settlement conference between all parties M CNI • Attend settlement conference(s) with insurer(s) • Coordinate with Risk Management-recommendation for settlement • Prepare Sworn Statements in Proof of Loss in support of settlement c0 0 0 • Provide a statement of loss for all locations including itemization of all damages to risk management • Submit settlement statements to risk management for execution • Submit Sworn Statements in Proof of Loss to insurer(s) • Forward settlement checks to risk management Phase Five • File replacement cost claims for building and business personal property where applicable hold back/retainage is available to be paid in a timely manner 78 1 Packet Pg. 2851 O.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Ability and timing to provide qualified licensed adjusters onsite when requested by the County (continued) Staffing for this Project and Qualifications of Key Personnel The Goodman-Gable-Gould Company (GGG) is a Maryland corporation incorporated in 1941. It is in good standing in Maryland and has been active and qualified in Florida as a foreign corporation since 1999. In addition, the name "Adjusters International" is properly registered as a fictitious name (DBA) with The Secretary of State of Florida. The principal shareholders and directors of GGG are: 2 Harvey M. Goodman, SPPA, Florida Public Adjusters License Number: A100570 Karl L. Denison, CPPA, Florida Public Adjusters License Number: A066039 James R. Harper, CPPA, Florida Public Adjusters License Number: A111435 10110 Molecular Drive, Suite 300 Rockville, Maryland 20850 P (301) 881-9230 M CNI Each is licensed as a public adjuster in multiple sates including Florida (see attached licensing) and has been actively engaged in the business of public adjusting for over 30 years. Harvey Goodman and Karl Denison are past Presidents of the National Association U_ of Public Insurance Adjusters (NAPIA), and both speak regularly at industry and trade conferences. Each is a recognized leader in the industry of public insurance adjusting. 0 U 0 There are two Florida resident offices, located at: 0 6767 North Wickham Road, Suite 501 Melbourne, Florida 32940 (321) 255-1434 3300 North Federal Highway, Suite 275 Ft. Lauderdale, Florida 33306 (954) 563-3074 While there are thirty-nine (39) licensed GGG public adjusters in the State of Florida, as well as a full staff of inventory specialists and forensic accountants, the project team would be led by our resident Florida licensed adjusters under the direction of Pat Cuccaro. 79 Packet Pg. 2852 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Ability and timing to provide qualified licensed adjusters onsite when requested by the County (continued) Staffing for this Project and Qualifications of Key Personnel (continued) n Mr. Cuccaro, a GGG/AI Officer/Principal, who is situated in the Melbourne, Florida office of GGG/AI, also supervises the GGG/AI adjusters and staff in the GGG/AI Ft. Lauderdale office. Pertinent biographies follow: 2 Pasquale (Pat) Cuccaro, LPA, Principal, Senior Vice President, Regional Manager, has worked on behalf of policyholders since 1982. Pat is active in NAPIA (National Association of Public Insurance Adjusters), is a former President of FAPIA (Florida Association of Public Insurance Adjusters) and has served on various committees in each organization. Pat's commitment to the public adjusting industry has led him to work P Ur closely on numerous occasions with Florida state legislators in an effort to establish public adjusting licensing legislation. His efforts resulted in reform of several state Q regulations. Pat currently sits on the board of directors of CPCP (Council of Property Claims U_ Professionals), an organization formed by Pat and other claims professionals sharing similar interests. He has been recognized by the National Wind Storm Association, 0 where he presented a seminar on the topic of "When an Army of Adjusters are Necessary." Pat also holds certifications from Florida Windstorm and the National Flood Insurance Program and is a licensed Public Adjuster in numerous states. 2 Mr. Cuccaro oversees all of the GGG/AI Florida offices, and has been the lead engagement partner on numerous multimillion-dollar claims to include Monroe County (the entire Keys area of Florida), Aloft Hotel Orlando, Florida; American Business Interiors of Melbourne; Entegra Roof Tile in Okeechobee, Florida; FNBT of Pensacola, Florida; Hyatt Conference Center Orlando, Florida; OMNI Healthcare; Quality Fruit Packers; Remi Properties (5000 Town Center) in Jacksonville; various McDonald's and Wendy's Restaurants; Viceroy Hotel/Pebblebrook Hotels in Miami; Orlando Family Resort; J.G. Financial; Investment Equities of Miami; Drucker Et Falk; and Cunningham Capital. He has also worked with several law firms in providing consulting advice and litigation and trial support. 80 Packet Pg. 2853 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Ability and timing to provide qualified licensed adjusters onsite when requested by the County (continued) Staffing for this Project and Qualifications of Key Personnel (continued) n Larry Sherman, Regional Vice President. Larry is a licensed public adjuster in numerous states who has an extensive background in insurance and business management. He is a current member of Florida Association of Public Adjusters and AAHOA. He is also an active member of Central Florida's Ohio State Alumni Association and a member of the Board of Directors for Chelsea Parc, as well as the Fox Glen HOA 2 President. Mr. Sherman has been the lead engagement partner on many multimillion- dollar claims, such as Riverside National Bank, Sailormen, Inc. (Popeye's Chicken), REH Capital, Castle Carpet One, Leland Management (LEI), Seaquay Condominiums, AJ'S Oyster Bar Et Seafood, West Jacksonville Church of God, Chipley Motel Apartments and Lake Ferry Motel. 0 L- Paul Ferraro, General Adjuster. Paul is a is a graduate of West Chester University and m holds a Bachelor of Science Degree in Marketing, He is a licensed public adjuster in CNI Florida (as well as multiple other states) and has an extensive background in construction with experience in cost estimating, construction management, disaster response and past training in fire and smoke restoration, water damage U- restoration/mold remediation, and storm restoration work. He is an active member of the Florida Association of Public Adjusters. Mr. Ferraro is particularly skilled at not only c0 the field work, but the intricacies of the computer programs that are used by adjusters 0) L- and insurance companies to prepare and negotiate complex insurance claims. Paul regularly handles losses as the lead adjuster, is proficient in estimating damages and has extensive experience in catastrophe response. Paul has expertise in a wide range of loss types. Paul has assisted policyholders in adjustments involving multi- family housing, hospitality groups, manufacturing facilities, auto repair shops, auto sales/dealers, retail stores, restaurants, development groups, banks, realty groups, condominiums, churches, food processing facilities, healthcare/medical facilities, Builders Risk and residential losses resulting from fire damage, hurricane/wind damage, tornado damage, water damage, flood damage, earthquake, collapse, mold, asbestos and construction defect. He has worked extensively on large commercial insurance claims arising from the various hurricanes that struck Florida in the 2004, 2005, 2008, 2017, 2018, 2020, 2021, and 2022 hurricane seasons. 81 Packet Pg. 2854 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Ability and timing to provide qualified licensed adjusters onsite when requested by the County (continued) Staffing for this Project and Qualifications of Key Personnel (continued) n Daniel A. Craig, MBA, Chief Executive Officer. Daniel Craig is the Chief Executive Officer at Rising Phoenix Holding Company, parent company of Tidal Basin and Rising Phoenix Enterprise Solutions. He has extensive experience in the disaster consulting and post-disaster recovery industries. Prior to joining the Rising Phoenix team, Dan served as the President and CEO of Tidal Basin Group a company he founded in 2006. .2 He worked with state and local governments and not-for-profits, helping them meet their recovery needs by providing experienced disaster recovery staff and proven grant management processes. In his time with Tidal Basin, Dan had advised the White House and more than a dozen E governors and State administrations on disaster recovery, housing, and long-term Ur economic recovery strategies. He has spoken at multiple universities, conferences, N television, and government leadership gatherings on how to manage disasters while CNI speeding community and economic recovery. Dan also served as Associate Administrator for the Recovery Division for the Federal Emergency Management Agency, part of the United States Department of Homeland Security. He was appointed by President Bush in 2003 and was responsible for overseeing the Federal Government's recovery efforts on all presidentially declared events including the Space Shuttle Columbia crash, the wildfires of 2003, and the 0 hurricanes of 2004 and 2005. Before becoming the Associate Administrator for the Recovery Division at FEMA, Dan was the Regional Administrator for the New England area (Region I), where he was responsible for all FEMA mitigation, preparedness, response and recovery, and training activities in the six New England state region. He was also Executive Director of the Eastern Regional Office at the United States Chamber of Commerce and a Legislative Representative and Grassroots Specialist for the National Rural Electric Cooperative Association. There he handled issues of federal emergencies, transportation, technology, privacy, and energy. 82 Packet Pg. 2855 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Ability and timing to provide qualified licensed adjusters onsite when requested by the County (continued) Staffing for this Project and Qualifications of Key Personnel (continued) n John Agostino, Vice President, State Programs. A seasoned emergency management leader, Mr. Agostino brings over 39 years of disaster relief program experience to Tidal Basin. Most recently, he served as Deputy Director for Administration for the New York State Office of Emergency Management (NYSOEM) recovery program. In this role, he was responsible for overseeing public assistance, hazard mitigation, and individual 2 assistance programs for the state and its applicants, and its finance and budgeting operations. He served as the Governor's Authorized Representative for 57 declared disasters and emergencies, including the 9/11 World Trade Center disaster. Throughout his years of service, he functioned in administrative, financial, response, and recovery positions. P This broad background in emergency management proved critical during several high- Ur profile catastrophic events that required decisive decision-making and strong Q leadership. As part of an innovative emergency management organization, he implemented U_ programs that significantly improved the level and quality of service to the citizens of New York. For example, while at NYSOEM, John worked to tailor a program to address 0 the needs of New York State and its applicants, creating a model for delivering well- trained advocates to assist local applicants through the FEMA grant application process. His foresight in creating this powerful public-private partnership benefited the State of 2 New York through 16 federally declared disaster events and significantly increased outreach, applicant participation in the public assistance program, and hazard mitigation funding to harden facilities throughout the state against future disasters. He currently works with states to improve their operations and administrative and planning functions. John is the author of the Disaster Recovery Today article titled, `Supplemental Funding Sources in Community Recovery.' In 1987, John received the Federal Emergency Management Agency Director's Highest Award for Outstanding Public Service to Emergency Management. He also received the New York State Division of Military and Naval Affairs Award as the Outstanding Management Employee of the year. 83 Packet Pg. 2856 0.4.d r ,, » . Th UC"C�:SSFI)'LLY Ability and timing to provide qualified licensed adjusters onsite when requested by the County(continued) GGG/AI Licensed Adjusters in the State of Florida Name License Number State Berk, Jason W364130 Florida Brucker, Joseph P122302 Florida Charkatz, Neal P026882 Florida 2.1 Chiosi, Mike W530887 Florida Coles, Randy P104463 Florida Cuccaro, Carlo W824398 Florida Cuccaro, Thomas W820567 Florida Cuccaro, Pat A058880 Florida D'Amico, Bradley W104967 Florida 2 D'Amico, Tony A060873 Florida Denison, Karl A066039 Florida Ferraro, Paul P095332 Florida Flax, Barry P026057 Florida Forrest, Zachary W432084 Florida Garcia, Michael W278945 Florida 0- Goodman, Alex W387323 Florida Ur Goodman, Harvey A100570 Florida N Goodman, Randolph A100618 Florida Ni Goodman, Staci W465142 Florida Gorelick, Andy A101150 Florida Greens an, William P116544 Florida Greenwald, Scott P038070 Florida Harper, Jim A111435 Florida o c, Harper, Stephen W926529 Florida 0 Hayman, Keith E130224 Florida Henderson, Barry Keith E049653 Florida Henderson, Benjamin W355296 Florida Ingram, Bob W387845 Florida Katzenstein, JoAnn A318806 Florida Maclea , Andrew E149350 Florida David Osburn W149047 Florida Pe elow, Tim E135384 Florida Robins, Chad W264641 Florida Sampson, Ralph E126684 Florida Schwarz, Chris W434026 Florida Sherman, Larry E045724 Florida Tace , Robert A259791 Florida Toukatl , Jim A267116 Florida Twaddell, Jim E130222 Florida 84 Packet Pg. 2857 0.4.d r ,, » . UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Pricing expressed as a percentage of recoveries from the County's Insurers Fees will be due only on amounts actually paid by the insurer at the following rates: Zero to $1,000,000 7.0% 2.1 Over $1,000,000 10.0% All expenses incurred by the Adjuster incident to the adjustment process shall be the responsibility of the Adjuster. Position titles and rates for FEMA consulting services are available upon request. 0 L- LL N LL 0 U 0) 0 0 E 85 Packet Pg. 2858 0.4.d r i�1.» Y' 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Other Information Goodman-Gable-Gould/Adjusters International has presented the details of various public entity and commercial insurance engagements in our response to this RFP. These include claims in Florida as well as other storm prone jurisdictions. In addition, engagements from both the public and private sectors are included along with 2.1 reference letters from the subject clients. However, there is one engagement that stands out as particularly responsive to the RFP. That is our continued services contract directly with Monroe County. What is also very important to focus upon is the experience and steep learning curve that has already been established in this very positive relationship. Pat Cuccaro, our Florida Regional Manager, has worked closely with personnel from multiple departments and agencies in Monroe County for over a decade. That experience has led to a qualitative understanding of the needs and goals of the County with respect to the insurance claims process. Just as important is the mutual trust that E has evolved between Mr. Cuccaro, his staff, and the various personnel of the County Ur involved in the claims process. As one can readily determine from the detailed scope M of services we have included, this experience will result in a continuation of the CNI excellent service, results and overall relationship that Monroe County has come to rely upon. That relationship has evolved beyond the claims process. Based on that mutual trust and respect, Goodman-Gable-Gould/Adjusters International has also been able to U- be a valuable resource for various insurance and related restoration and risk issues outside the claims process that arise periodically for Monroe County. c0 0) 0 In addition, we are able to offer the County the following additional services provided by a division of Adjusters International dedicated to furnishing FEMA Public Assistance grant management services to FEMA-eligible applicants such as Monroe County. In fact, we have successfully served Monroe County in exactly this capacity, as well as several of its local jurisdictions, including the Monroe County Sheriff's Office, Monroe County School District, and the Village of Islamorada. We are unique in that we deliver a total financial recovery solution that includes both Public Assistance consulting and insurance adjusting. This combined knowledge allows us to develop and focus on a comprehensive financial recovery strategy. Our team will work with the County to develop a grant management recovery strategy that includes formulation of project worksheets (PWs) that are fully coordinated with the insurance 86 1 Packet Pg. 2859 0.4.d r ,, » . SUCCESSFVLLY The , ay ywway to settle c i.ms " FIO� .C»u�RS Other Information (continued) claim settlement process; recommendations regarding hazard mitigation and other funding opportunities; and program guidance with respect to eligibility and options. We respectfully submit that Monroe County will be well served to continue that 2.1 relationship with a renewal of the services agreement with Goodman-Gable- Gould/Adjusters International. U) 0 L- LL N LL 0 U 0) 0 0 E 87 Packet Pg. 2860 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Litigation, Customer, Credit, and Financial History (1 ) A list of the person's or entity's shareholders with five (5) percent or more of the stock or, if a general partnership, a list of the general partners; or, if a limited liability company, a list of its members; or, if a solely owned proprietorship, name(s) of owner(s); Harvey M. Goodman Karl L. Denison 2 (2) A list of the officers and directors of the entity; Directors: Harvey M. Goodman Officers: President &t CEO: Harvey M. Goodman E L_ Ur Executive Vice Presidents: Karl L. Denison, Randolph H. N Goodman, James R. Harper, Barry A. Flax, James S. Twaddell CNi Executive Vice President, Secretary, &t Treasurer: Neil C. Kahn, Esquire (3) The number of years the person or entity has been operating and, if different, the number of years it has been providing the services, goods, or construction services 0 called for in the bid specifications (include a list of similar projects); 0 Goodman-Gable-Gould/Adjusters International has been providing public adjusting claim services for 82 years (since 1941) (4) The number of years the person or entity has operated under its present name and any prior names; Goodman-Gable-Gould/Adjusters International has been operating as The Goodman-Gable-Gould Company for 82 years (since 1941), and for 38 years (since 1985) as Goodman-Gable-Gould/Adjusters International 88 Packet Pg. 2861 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Litigation, Customer, Credit, and Financial History (continued) (5) Answers to the following questions regarding claims and suits: (a) Has the person, principals, entity, or any entity previously owned, operated or directed by any of its officers, major shareholders or directors, ever failed to complete work or provide the goods for which it has contracted? If yes, provide details; ANSWER: NO 2 b Are there an judgments, claims arbitration proceeding or suits pending or ( ) Y j g p g p g outstanding against the person, principal of the entity, or entity, or any entity previously owned, operated or directed by any of its officers, directors, or general partners? If yes, provide details; 0 L_ ANSWER: NO Ur M N (c) Has the person, principal of the entity, entity, or any entity previously owned, CNI operated or directed by any of its officers, major shareholders or directors, within the last five (5) years, been a party to any lawsuit, arbitration, or mediation with regard to a contract for services, or goods services similar to those requested in the specifications with private or public entities? If yes, provide details; c0 0 ANSWER: YES 0 The first five (5) matters captioned and summarized below all arise from the same relationship. GGG had recommended to certain clients a contractor for the restoration of the dwelling that was the subject of GGG's contractual adjustment services. That contractor, Prompt Restoration, Inc., and its principal, James Martin, after performing satisfactorily for a number of years, stopped performing in mid to late 2015. There were allegations of non- performance and financial improprieties by Prompt with regard to the insurance proceeds issued to the insured and eventually on February 5, 2016 Prompt declared bankruptcy. 89 Packet Pg. 2862 0.4.d r �1 » . 1 UC"C�:SS J'N..IIY " k� settle i.� � " FIO� .C»u�RS Litigation, Customer, Credit, and Financial History (continued) Each of the cases below is against BOTH GGG, Prompt and James Martin and contains counts against GGG for negligence, fraud, constructive fraud, civil conspiracy and violations of the Maryland Consumer Protection Act. For all intents and purposes GGG has been lumped together with, and substituted for Prompt/Martin as both Prompt and Martin have never responded to or appeared in any such matter. Each of these matters has been fully and finally resolved U) as indicated below. 2 1. Zenobia Gardner v. Goodman Gable Gould Adjusters International Inc. Circuit Court for Prince George's County, Maryland Case No. CAL1642265 Filed 11/18/2016 0 Jury verdict was rendered in January 2018 v. GGG for $215,000 Ur compensatory damages, non-compensatory damages of $1,000,000 and N punitive damages of $5,000,000. The trial court ruled in post- trial motions in CNi August 2018 that the non-compensatory damages should be reduced to $100,000 (from $1,000,000) and the punitive damages reduced to $250,000 U_ (from $5,000,000) based on the law. The matter was resolved in January 2020 with a full and final dismissal and the Court vacating all judgements against 0 U GGG. 0 a 0 2. Shirley Levy v. Goodman Gable Gould Adjusters International Inc. Circuit Court for Prince George's County, Maryland Case No. CAL1840704 Filed 10/30/2018 Distinguishable from Gardner on the facts while still arising from Prompt's malfeasance including allegations prompt forged signatures on checks. Also was a rental property not the insured's principal residence. This matter was settled in 2019 before a trial with no admission of any liability. 3. Eunice McCorkle v. Goodman Gable Gould Adjusters International Inc. 90 1 Packet Pg. 2863 O.4.d r �1 » . 1 UC"C�:SS J'N..IIY e ywway to settle claims"Th �...1&HON.C»u�RS Litigation, Customer, Credit, and Financial History (continued) Circuit Court for Prince George's County, Maryland Case No. CAL1814251 Filed 5/01/2018 c� Distinguishable from Gardner on the facts while still arising from Prompt's malfeasance including allegations prompt forged signatures on U) checks. Also was a vacant property not the insured's principal residence at the time of the fire. This matter was settled in 2019 before a trial with no admission of any liability. 4. Jatoe Bestman v. Goodman Gable Gould Adjusters International Inc. Circuit Court for Prince George's County, Maryland Case No. CAL1717522 E Fi led 7/20/2017 Ur M N This matter was settled in 2019 before a trial with no admission of any CNi liability. 5. Jenn &t Scott Frye v. Goodman Gable Gould Adjusters International Inc. 8t Molecular Holdings Corp. 0 U Circuit Court for Montgomery County, Maryland Case No. 446820V 0 Filed 4/24/2018 This matter was settled in 2019 before a trial with no admission of any liability. 6. David Boyd v. Goodman Gable Gould Adjusters International Inc. Circuit Court for Montgomery County, Maryland Case No. 444997V Filed 4/19/2018 91 Packet Pg. 2864 0.4.d r �1 » . 1 UC"C�:SS J'N..IIY " k� settle i.� � " FIO� .C»u�RS Litigation, Customer, Credit, and Financial History (continued) Complaint alleging GGG did not properly perform adjusting services. Matter was dismissed on GGG Motion for Summary Judgement and related Motions to Reconsider were denied. No finding of any liability. Judgement was reversed on procedural grounds and remanded for a trial on the merits. On December 6, 2022 summary judgement was granted in favor of GGG on all counts in the complaint. Appeal currently pending in Maryland Appellate Court. U) 7. Greenbrier Hotel Corporation et al v. Goodman Gable Gould Adjusters International Inc. United States District Court - Southern District of West Virginia Civil Action No. 5:19-CV-00772 Filed 8/23/19 0 Complaint filed in connection with escrowed adjusting fees alleging failure Ur to perform professional services. GGG has counter claimed for fees due pursuant to contract. The entire matter was resolved in final in mediation on `41 April 13, 2022 with no admission of any liability or wrongdoing. (d) Has the person, principal of the entity, or any entity previously owned, operated or directed by any of its officers, owners, partners, major shareholders or 0 directors, ever initiated litigation against the county or been sued by the county in connection with a contract to provide services, goods or construction services? If yes, provide details; ANSWER: NO c� (e) Whether, within the last five (5) years, the owner, an officer, general partner, principal, controlling shareholder or major creditor of the person or entity was an officer, director, general partner, principal, controlling shareholder or major creditor of any other entity that failed to perform services or furnish goods similar to those sought in the request for competitive solicitation. If yes, provide details; ANSWER: NO 92 Packet Pg. 2865 0.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Litigation, Customer, Credit, and Financial History (continued) (f) Customer references (minimum of three), including name, current address and current telephone number; Mr. Donald Wood, President 8t CEO Federal Realty Investment Trust (NYSE: FRT, www.federa[realty.com) 1626 E Jefferson Street Rockville, MD 20852 301-998-8321 dwood@federalrealty.com 2) Mr. Jon E. Bortz, Founder, Chairman, President 8t CEO Pebblebrook Hotel Trust (NYSE: PEB, www.pebblebrookhotels.com) L- 7315 Wisconsin Avenue, Suite 1100 West m Bethesda, MD 20814 CNi 240-507-1310 ibortz@pebblebrookhotels.com 3) Mr. Andrew Moffat, Controller PlayPower, Inc. ( w.p„ , ,P, , ,„!G"„„ ,2.ira) 0 11515 Vanstory Drive, Suite 100 Huntersville, NC 28078 Office 570-522-5365 c� ii dii,rcew ,,,,, p,, ,!!,-1, ,,,xorn 4) Mr. Matt O'Malley, President O'Malley Timber Products w .-.2.1 aalle �„ ,ir a,llb, i!rc„ coir ) 8860 Citation Road, Suite B Baltimore, MD 21221 ........................................................a- oimalle„y.!.y,i ,l .!2.1,"„ com 93 Packet Pg. 2866 O.4.d r �1 » . 1 UC"C ESS J'N..IIY The , ay ywway to settle c i.ms " FIO� .C»u�RS Litigation, Customer, Credit, and Financial History (continued) (g) Credit references (minimum of three), including name, current address and current telephone number; 1) Mr. Anthony Thomas, AVP EagleBank (NASDAQ: EGBN, www.eaglebankcorp.com) U) 2011 K Street, NW—Suite 150 Washington DC 20006 2 202-292-1625 tll2oimas eaglelbai2ll , o[.-.P,,,„ ,P,I . 2) Ms. Carol Thompson, AVP E Bank of America Merrill Lynch (www.baml.com) 11333 McCormick Road Hunt Valley, Maryland 21031 CNi 410-547-4399 aii,rc oI.w ,,, 11 om222.�, ,llb, l I.coI.M. 3) Mr. Blake Curry Maury Donnelly and Parr, Inc. ( w.i p, „iii„p�, „..coj�a) 10150 York Road—Suite 420 0 Cockeysville, MD 21030 ; 443-457-3764 Blalke���.S. �ii"ii" m di1ns cgrn (h) Financial statements for the prior three years for the responding entity or for any entity that is subsidiary to the responding entity; and Pursuant to Monroe County guidelines, our confidential financial information will be sent in a separate email. That email contains financial statements covering 2021, 2020, and 2019. The financial statements for calendar 2022 are not yet finalized, however there are no material changes from prior years. 94 Packet Pg. 2867 0.4.d r ,, » . UC"C�:SS J'N..IIY " k� settle i.� � " FIO� .C»u�RS Litigation, Customer, Credit, and Financial History (continued) The financial statements provided therein are under the name Molecular Holdings Corporation and Subsidiaries. The Goodman-Gable-Gould Company, the responding entity, is a wholly owned subsidiary of Molecular Holdings Corporation and all financial results are reported as part of this consolidated financial statement. (i) Any financial information requested by the county department involved in the competitive solicitation, related to the financial qualifications, technical competence, the ability to satisfactorily perform within the contract time constraints, or other information the department deems necessary to enable the department and board of county commissioners to determine if the person responding is responsible. ANSWER: N/A 0 L- Ur N N i 0 U 0 0 0 E c� 95 Packet Pg. 2868 0.4.d r ,, » . UC"C�:SS J'N..IIY " k� settle. i.� � " FIO� .C»u�RS County Forms Please see the following c� 2 0 L- Ur 0 U 0) 0 0 E c� 96 Packet Pg. 2869 0.4.d SECTION THREE COUNTY FORMS AND INSURANCE FORMS SUBMISSION RESPONSE FORM RESPOND TO: MONROE COUNTY BOARD OF COUNTY COMMISSIONERS Purchasing Department GATO BUILDING, ROOM 2-213 1100 SIMONTON STREET KEY WEST, FLORIDA 33040 acknowledge receipt of Addenda No. (s) I have included • Response Form • Lobbying and Conflict of Interest Clause • Non-Collusion Affidavit • Drug Free Workplace Form • Public Entity Crime Statement Vendor certification regarding scrutinized companies list • Appendix A, 44 C.F.R. part 18—certification regarding lobbying -� • Respondent's Insurance and Indemnification Statement • Insurance Agent's Statement _X • Request for Waiver of Insurance Requirements (if applicable) VIA . I have included a current copy of the following professional license and Monroe County business tax receipt: If the applicant is not an individual (sole proprietor), please supply t e fo lowin information: E APPLICANT ORGANIZATION: /C WV.V1_ 1�,� Ac r� (Registered business name must appear exactly as it appears on www.sunbiz,orq. , c14 Any applicant other than an individual (sole proprietor) must submit a printout of the "Detail by Entity Ni Name" screen from Sunbiz, and a copy of the most recent annual report filed with the Florida Department of State, Division of Corporations. Mailing Address: ( �S IlJ tA01l41 Telephone: Lq to { 4 l �rC)�2 . Y�(� d 124 ax: t 0� o 1 ' Q3� 7 U Date: L �� G.,W,ry� Signed: .���� Ro'.� Witness: NOTARY (I10AJ a pUBLIG g� (Print Name) STATE OF FLORIDA ro �y j 'o 10-03.T.. COUNTY OF CoIiN ����� Sworn to (or affirmed) and subscribed before me by means of N physical presence or❑ online notarization, this day of C 2023, by �E?L 1(m,N (name of of iant). He/she is personally known to me or has produced , r21y�(is ZtccySr, (type of identification) as i entification. NOTARY PUBLIC My Commission expires: Packet 35 of 49 Pg. 2870 0.4.d LOBBYING AND CONFLICT OF INTEREST CLAUSE I SWORN STATEMENT UNDER ORDINANCE NO, 010-1990 MONROE COUNTY, FLORIDA ETHICS CLAUSE i i 1 I I "The Goodman-Gable-Gould Company/Adjusters International (Company) I "...warrants that he/it has not employed, retained or otherwise had act on his/her behalf any former County officer or employee in violation of Section 2 of Ordinance No. 010-1990 or any County officer or employee in violation of Section 3 of Ordinance No. 010-1990. For breach or j violation of this provision the County may, in its discretion, terminate this Agreement without liability and may also, in its discretion, deduct from the Agreement or purchase price, or otherwise recover, the full amount of any fee, commission, percentage, gift, or consideration paid to the former County officer or employee." (Signature) E Date: i U- N STATE OF FLORIDA N CL COUNTY OF Sworn to (or affirm d) and subscribed before me by means of D-physical presence or❑ online notarization, this day of An 2023, by / ft (name of affiant). He/she is personally known to me or has produced C Ns� (type of identification) as identification, U .1W ----- 0 j NOTARY PUBLIC My Commission expires: �QI3/Z, \Npp,C NOTARj, 2 =�� 37 of 49 Packet Pg. 2871 0.4.d NON-COLLUSION AFFIDAVIT I, Neil C. Kahn of the city of Baltimore, Maryland according to law on my oath, and under penalty of perjury, depose and say that 1. 1 am Executive Vice President of the firm of Goodman-Gable-Gould/Adjusters International the bidder making the Proposal for the project described in the Request for Proposals for Public Adjusting Claim Services and that I executed the said proposal with full authority to do so; 2. The prices in this bid have been arrived at independently without collusion, consultation, communication or agreement for the purpose of restricting competition, as to any matter relating to such prices with any other bidder or with any competitor; �? i n 3. Unless otherwise required by law, the prices which have been quoted in this bid have not been knowingly disclosed by the bidder and will not knowingly be i disclosed by the bidder prior to bid opening, directly or indirectly, to any other bidder or to any competitor; and 4. No attempt has been made or will be made by the bidder to induce any other �? person, partnership or corporation to submit, or not to submit, a bid for the purpose of restricting competition; 5. The statements contained in this affidavit are true and correct, and made with full knowledge that Monroe County relies upon the truth of the statements contained in this affidavit in awarding contracts for said pr gect. E N (Signature) N� Date: `Z Or\ STATE OF FLORIDA 0 COUNTY OF 0 0 Sworn to (or affirm and subscribed before me by means of physical presence or❑ online notarization, this 0 17� day of /y A 2023, by WAJ (name of affiant). He/she is personally known to me or has produced Pei it (type of identification) as identification. c� NOTARY PUBLIC My Commission expires: 16 CrrWHa��'�� NoTARy. Packet 38 of 49 Pg. 2872 0.4.d DRUG-FREE WORKPLACE FORM The undersigned vendor in accordance with Florida Statutes Section 287.087 hereby certifies that: Goodman-Gable-Gould/Adjusters International (Name of Business) 1. Publishes a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in the workplace and specifying the actions that will be taken against employees for violations of such prohibition. 2. Informs employees about the dangers of drug abuse in the workplace, the business' policy of maintaining a drug-free workplace, any available drug counseling, rehabilitation, and employee assistance programs, and the penalties that may be imposed upon employees for drug abuse violations. 3. Gives each employee engaged in providing the commodities or contractual services that are under bid a copy of the statement specified in subsection (1). 4. In the statement specified in subsection (1), notify the employees that, as a condition of working on the commodities or contractual services that are under bid, the employee will abide by the terms of the statement and will notify the employer of any conviction of, or plea of guilty or nolo contenders to, any violation of Chapter 893 (Florida Statutes) or of any controlled substance law of the United States or any state, for a violation occurring in the workplace no later than five (5) days after such conviction. 5. Imposes a sanction on, or require the satisfactory participation in a drug abuse assistance E or rehabilitation program if such is available in the employee's community, or any employee who is so convicted. 6. Makes a good faith effort to continue to maintain a drug-free workplace through implementation of this section. As the person authorized to sign the statement, I certify that this firm complies fully with the above requirements. � 0 1 (Signature)) AAMMD Date: l 0STATE OF: E COUNTY OF: DR nME2i Subscribed and sworn to (or affirmed) before me on 3! �7 Z�2�6 (date) by L-"IL KAM (name of affiant). He/She is personally known to me or has produced �V5A*' tC6vSr; y )(t pe of i ntific ion as identifi ation. `,��1111111►►►�/ `������A�: k4,p��•,�� NOTARY PUBLJC 3 26 oy My Commission Expires: NOTAP), Z� PUBLIC z 39 of 49 Packet Pg. 2873 0.4.d PUBLIC ENTITY CRIME STATEMENT "A person or affiliate who has been placed on the convicted vendor list following a conviction for public entity crime may not submit a bid on a contract to provide any goods or services to a public entity, may not submit a bid on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or CONTRACTOR under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list." I have read the above and state that neither Goodman-Gable-Gould/Ad'us ters International ? (Proposer's name) nor any Affiliate has been placed on the convicted vendor list within the last 36 months. j (Signature) .2 Date: a-U� E STATE OF FLORIDA M COUNTY OFCN C� Sworn to (or affirmed)and subscribed before me by means of physical presence or 0 online notarization, this day of I 2023, by NGIL Kk0 (name of affiant), He/she is personally known to me or has produced QtgM)r L4M&sr- (type of identification) as identification. 0 c, 3 f�� NOTARY PUBLIC My Commission expires: U / 0 Irt/y�R���� E � OTAR oy o N ..._G o Vic, +�'UBLI �6 CoU0����� i Packet 40 of 49 Pg. 2874 0.4.d VENDOR CERTIFICATION REGARDING SCRUTINIZED COMPANIES LISTS Project Description(s): [ o yv o e— (IC0 Oki( Respondent Vendor Name: G-c4 Vendor FEIN: O 2) U5 D t`l rI Vendor's Authorized Representative Name and Title: Q W 14 Address: 110 4 LC1 \-t City; State: X Y4 Zip: a Phone Number: Nko l SC L Email Address: V u�YVl Section 287,135, Florida Statutes prohibits a company fiom bidding on, submitting a proposal for, or entering into or renewing a contract for goods or services of any amount if, at the time of contracting or renewal,the company is on the Scrutinized Companies that Boycott Israel List,created pursuant to Section 215.4725, Florida Statutes, or is engaged in a Boycott of Israel. Section 287.135, Florida Statutes, also Prohibits a company from bidding on, submitting a proposal for, or entering into or renewing a contract for goods or services of$1,000,000 or more, that are on either the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector Lists which were created pursuant to s. 215.473, Florida Statutes, or is engaged in business operations in Cuba or Syria. As the person authorized to sign on behalf of Respondent, I hereby certify that the company identified E above in the Section entitled"Respondent Vendor Name" is not listed on the Scrutinized Companies that Boycott Israel List or engaged in a boycott of Israel and for Projects of$1,000,000 or more is not listed on either the Scrutinized Companies with Activities in Sudan List, the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List, or engaged in business operations in Cuba or Syria. I understand that pursuant to Section 287.13 5,Florida Statutes,the submission of a false certification may subject company to civil penalties,attorney's fees, and/or costs.I further understand that any contract with i the County may be terminated, at the option of the County, if the company is found to have submitted a false certification or has been placed on the Scrutinized Companies that Boycott Israel List or engaged in c0 a boycott of Israel or placed on the Scrutinized Companies with Activities in Sudan List or the Scrutinized 0 Companies with Activities in the Iran Petroleum Energy Sector List or been engaged in business operations in Cuba or Syria. Certified By: C . ,who is authorized to sign on behalf of the above r f enced company. Authorized Signature: Print Name: 0- Title:�� Note: The List are available at the following Department of Management Services Site: bq://www,dms.myflorida.com/business operations/state purchasing/vendor information/convicted su Mended_discriminatory y complaints_vendor_lists 41 of 49 Packet Pg. 2875 CERTIFICATION REGARDING DEBARMENT, SUSPENSION, INELIGIBILITY, AND VOLUNTARY EXCLUSION 3 S 7� I I 3 n 1 2 i pif W if V I i1 42 of 49 Packet Pg. 2876 0.4.d APPENDIX A to 44 C.F.R. PART 18, CERTIFICATION REGARDING LOBBYING Certification for Contracts, Grants, Loans, and Cooperative Agreements I The undersigned certifies,to the best of his or her knowledge and belief,that: I i (1)No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of an agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan,the entering into of any cooperative agreement, and the extension, continuation, c� renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. (2)If any funds other than Federal appropriated funds have been paid or will be paid to any person for j influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement,the undersigned shall complete and submit Standard Form-LLL, "Disclosure Form to Report Lobbying," in accordance with its instructions. (3) The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including subcontracts, subgrants, and contracts under grants, loans, and cooperative agreements) and that all subrecipients shall certify and disclose accordingly. 0 This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or N entering into this transaction imposed by section 1352, title 31, U.S. Code. Any person who fails to ` I file the required certification shall be subject to a civil penalty of not less than$10,000 and not more than$100,000 for each such failure. The Contractor, rhoIekvin6n 64kf- 49iifies or affirms the truthfulness and accuracy of each statement of its certification and disclosure, if any. IN addition,the Contractor understands and U agrees that the provisions of 31 U.S.C. Ch. 38,Administrative Remedies for False Claims and Statements, apply to this certification and disclosure, if any. 0 Date: 3( Signature of Contractor's Authorized Official Printed Name: JV�cW C h Title: �Gtl � Approved by OMB 0348-0046 43 of 49 Packet Pg. 2877 0.4.d I i I I I n E IL 11 i Ur 0 44 of 49 Packet Pg. 2878 0.4.d APPENDIX B to 44 CFR PART 18 — DISCLOSURE FORM TO REPORT LOBBYING Disclosure of Lobbying Activities Complete this form to disclose lobbying activities pursuant to 31 U.S.G. 1352 See reverse for public burden disclosure 1. Type of Federal Action: 2. Status of Federal Action: 3. Report Type: a. contract X a.bid/offer/application X a. initial ding X b.grant b. initial award b.material change c, cooperative agreement c.post-award d.loan For material change only: e.loan guarantee Year quarter f. loan insurance Date of last report 4. Name and Address of Reporting Entity: 5. If Reporting Entity in No.4 is Subawardee, X Prime Subawardee Enter Name and Address of Prime: Tier ,if Known: NIA Monroe County Board of County Commissioners cz 1100 Simonton Street Key West,FL 3 3 040-3 1 1 0 Congressional District, i known: FL26 Congressional District, i known: 6. Federal Department/Agency: 7. Federal Program Name/Description: I U.S.Department of Justice 0 Office of Justice Programs Bureau of Justice Assistance CFDA Number, if applicable: 16.738 M CL S. Federal Action Number,iflcnown: 9. Award Amount, ifknown: CLI i BJA-2018-13626 S 13,982 10. a.Name and Address of Lobbying Registrant b. Individuals Performing Services(including address if (if individual, last name,first name, Ml): dierent front No. 10a) t0 (last name,first name, MI): N/A NIA 0 11, Information requested through this form is authorized by E title 31 U.S.C.section 1352. This disclosure of lobbying Signature: C activities is a material representation of fact upon which p( n reliance was placed by the tier above when this transaction print Name: �e #�` `' � �1 was made or entered into.This disclosure is required (^ t pursuant to 31 U.S.C. 1352.This information will be reported Title: +:K GV �; to the Congress semi-annually and will be available for public inspection.Any person who fails to file the required { disclosure shall be subject to a civil penalty of not less than Telephone No.�ia sq l Date: 7 $10,000 and not more than$100,000 for each such failure. Federal Use.Only Authorized for Local Reproduction Standard Form-LLL(Rev.7-97) I 45 of 49 Packet Pg. 2879 0.4.d MONROE COUNTY, FLORIDA Respondent's Insurance and Indemnification Statement Insurance Requirement Reguired Limits Worker's Compensation Statutory Limits Employer's Liability $500,0001$500,0001$500,000 General Liability $500,000 Combined Single Limit Vehicle Liability $300,000 Combined Single Limit Professional Liability $1,000,000 per occurrence $2,000,000 aggregate 2 INDEMNIFICATION AND HOLD HARMLESS FOR CONSULTANTS AND SUBCONSULTANTS The CONSULTANT covenants and agrees to indemnify and hold harmless COUNTY/Monroe County and Monroe County Board of County Commissioners, its officers and employees from liabilities, damages, losses and costs, including but not limited to, reasonable attorneys' fees, to the extent caused by the negligence, recklessness, or E intentional wrongful conduct of the CONSULTANT, subcontractor(s) and other persons employed or utilized by the CONSULTANT in the performance of the contract. , N In the event that the completion of the project(to include the work of others) is delayed or suspended as a result Ci of the CONSULTANT's failure to purchase or maintain the required insurance, the CONSULTANT shall indemnify the County from any and all increased expenses resulting from such delay. Should any claims be asserted against the COUNTY by virtue of any deficiency or ambiguity in the plans and specifications provided U- by the CONSULTANT, the CONSULTANT agrees and warrants that CONSULTANT shall hold the County harmless and shall indemnify it from all losses occurring thereby and shall further defend any claim or action on the County's behalf. U 0 0 The first ten dollars ($10.00) of remuneration paid to the CONSULTANT is consideration for the indemnification provided for above. o The extent of liability is in no way limited to, reduced, or lessened by the insurance requirements contained elsewhere within this agreement. c� This indemnification shall survive the expiration or earlier termination of the Agreement. RESPONDENT'S STATEMENT I understand the insurance that will be mandatory if awarded the contract and will comply in full with all the requi&ts, C/L-- esplN e Lt Sijignature 47 of 49 Packet Pg. 2880 0.4.d INSURANCE AGENT'S STATEMENI, I have reviewed the above requirements with the bidder named below. The following deductibles apply to the corresponding policy. POLICY DEDUCTIBLES Business Auto $1,000 collision/$1,000 comprehensive Professional Liability (E&O) $25,000 Each Claim /$75,000 Aggregate n� Liability policies are X Occurrence X Claims Made Maury, Donnelly& Parr, Inc. Insurance Agency Signature Print Name: Crystal Ridge 0 L- Ur CN CN CL U 0 0 0 4i E 49 of 49 Packet Pg. 2881 0.4.e Kevin MIadok, cpA Clerk of the Circuit Court& Comptroller-.. Monroe County, Florida DATE: May 6, 2019 TO: Maria Slavik, Administrator Risk Management FROM: Pamela G. Hancock, D.C. SUBJECT: April 17th BOCC Meeting Attached is an electronic copy of Item 04, Agreement with Goodman-Gable Gould Company d/b/a Adjusters International to provide Insurance Adjusting Claim Services. The services of the Contractor will be used as a retainer agreement following catastrophic events L- resulting in significant damage, such as hurricanes. Should you have any questions,please feel free to contact me at (305) 292-3550. Thank �+ you. 2 V- N c� c� c� cc: Countv Attorney_ Finance File KEY WEST MARATHON PLANTATION KEY PK/ROTH BUILDI'N 50�0 Whitehead Street 3117 Overseas Highway 88820 Overseas Highway 50 High Point Road Key West,Florida 33040 Marathon,Florida 33050 Plantation Key,Florida 33070 PI 70 305-294-4641 305-2801-6027 305-852-7145 3 Packet Pg. 2882 0.4.e AGREEMENT BETWEEN MONROE COUNTY AND GOODMAN-GABLE GOULD COMPANY D/B/A ADJUSTERS INTERNATIONAL These contract documents should be used only after consultation with counsel. The documents are not intended as legal advice appropriate to any specific situation, nor do they purport to address all issues which may arise between the contracting parties. The documents should be amended or supplemented where appropriate. MONROE COUNTY CONTRACT FOR PUBLIC ADJUSTING CLAIM SERVICES THIS AGREEMENT is made and entered into this /P'day of AlRd, 901 q by MONROE COUNTY ("COUNTY"), a political subdivision of the State of Florida, whose address is 1111 12' Street, Suite 408, Key West, Florida 33040 and GOODMAN-GABLE-GOULD COMPANY A Maryland Corporation doing business in the State of Florida as ADJUSTERS INTERNATIONAL ("Al"), ("CONTRACTOR"), whose address is 6767 North Wickham Road, Suite 501, Melbourne, FL 32940. Section 1. SCOPE OF SERVICES _. 2 CONTRACTOR shall do, perform and carry out in a professional and proper manner certain duties as described in the Scope of Services—Exhibit A—which is attached hereto and made a part of this agreement. N c� CONTRACTOR shall provide,the scope of services in Exhibit A for COUNTY. CONTRACTOR warrants that it is authorized by law to engage in the performance of the activities herein described, subject to the terms and conditions set forth in these Agreement documents. The CONTRACTOR shall at all times exercise independent, professional judgment and shall assume professional responsibility for the services to be provided. Contractor shall provide services using the following standards, as a minimum requirement: A. The CONTRACTOR shall maintain adequate staffing levels to provide the services required under the Agreement resulting from this RFP process. B. The personnel shall not be employees of or have any contractual relationship with the County. To the extent that Contractor uses_ subcontractors or independent contractors, this Agreement specifically requires that subcontractors and independent contractors shall not be an employee of or have any contractual relationship with County. C. All personnel engaged in performing services under this Agreement shall be fully qualified, and, if required, to be authorized or permitted under State and local law to perform such services. Section 2. COUNTY'S RESPONSIBILITIES 2.1 Provide a schedule that is mutually agreeable to the COUNTY and CONTRACTOR. 1 of 20 Packet Pg. 2883 O.4.e Section 3. TERM OF AGREEMENT 3.1 The initial Agreement term will be for one (1) year beginning the 1st day of June 2019 and renewable at the County's option for three (3) additional consecutive one year terms. 3.2 Modification: If either party desires to modify this Agreement, if shall notify the other in the at least thirty (30) days prior to the effective date of such modification or termination. In the case of proposed modification, the party receiving the notification of the proposed modification shall itself notify the other party within ten (10) days after receipt of notice of its agreement to the proposed modification. Failure to do so shall terminate this Agreement. Section 4. PAYMENT TO CONTRACTOR 4.1 Compensation to the CONTRACTOR: ® Claims that result in recovering ranging from $0 to $500,000 from COUNTY'S insurers will be billed at 7% of actual recovery. ® Claims that result in recoveries ranging from $500,000 to $1,000,000 from COUNTY's W insurers will be billed at 8.5% of actual recovery. • Claims in excess of $1,000,000 from COUNTY's insurers will be billed at 10% of actual recovery. 4.2 Payment will be made according to Florida Local Government Prompt Payment Act, Section 218.70, Florida Statues. The Provider shall submit the invoice and supporting Documentation acceptable to the Clerk to the County's Representative expressed in Item #4 of this RFP. Acceptability to the Clerk is based on generally accepted accounting Principles and such laws, rules and regulations as may govern the clerk's disbursal of funds. The Risk Administrator shall review the request, note his/her approval on the request and forward it to the Clerk for payment. 0 4.3 Continuation of this Agreement beyond the initial fiscal year is contingent upon annual U appropriation by the Board of County Commissioners. Section 5. CONTRACT TERMINATION E 5.1 Termination for Cause: Either party may terminate this Agreement because of the failure of the other party to perform its obligations under the Agreement. In the event of such breach, the party shall provide notice to the other party, and shall give the other party at least 30 business days within which to cure the breach. If the breach is not cured within that time period, the Agreement may be terminated for cause. 5.2 Termination for Convenience: The COUNTY may terminate this Agreement without cause upon thirty (30) days notice to the CONTRACTOR. The COUNTY shall pay CONTRACTOR for work performed through the date of termination. Section 6. CONTRACTOR'S ACCEPTANCE OF CONDITIONS A. CONTRACTOR hereby agrees that he has carefully examined the RFP, his response, and this Agreement and has made a determination,that he/she has the personnel, equipment, and other 2 of 20 Packet Pg. 2884 0.4.e requirements suitable to perform this work and assumes full responsibility therefore. The provisions of the Agreement shall control any inconsistent provisions contained in the specifications. All specifications have been read and carefully considered by CONTRACTOR, who understands the same and agrees to their sufficiency for the work to be done. Under no circumstances, conditions, or situations shall this Agreement be more strongly construed against COUNTY than against CONTRACTOR. B. Any ambiguity or uncertainty in the specifications shall be interpreted and construed by COUNTY, and its decision shall be final and binding upon all parties. C. The passing, approval, and/or acceptance by COUNTY of any of the services furnished by CONTRACTOR shall not operate as a waiver by COUNTY of strict compliance with the terms of this Agreement, and specifications covering the services.. D. CONTRACTOR agrees that County Administrator or his designated representatives may visit CONTRACTOR'S facility (ies) periodically to conduct random evaluations of services during CONTRACTOR'S normal business hours. E. CONTRACTOR has, and shall maintain throughout the term of this Agreement, appropriate licenses and approvals required to conduct its business, and that it will at all times conduct its business activities in a reputable manner. Proof of such.licenses and approvals shall be submitted to COUNTY upon request. Cn Section 7. NOTICES Any notice required or permitted under this agreement shall be in writing and hand delivered or mailed, •2 postage prepaid, to the other party by certified mail, returned receipt requested, to the following: To the COUNTY: Risk Management Administrator ' 1111 121h Street, Suite 408 04 Key West, Florida 33040 0 FOR Al: Pat Cuccaro U 6767 North Wickham Road Melbourne, FL 32940 as Section B. RECORDS E U CONTRACTOR shall maintain all books, records, and documents directly pertinent to performance under this Agreement in accordance with generally accepted accounting principles consistently applied. Each party to this Agreement or their authorized representatives shall have reasonable and timely access to such records of each other party to this Agreement for public records purposes during the term of the agreement and for five years following the termination of this Agreement. If an auditor employed by the COUNTY or Clerk determines that monies paid to CONTRACTOR pursuant to this Agreement were spent for purposes not authorized by this Agreement, the CONTRACTOR shall repay the monies together with interest calculated pursuant to Section 55.03 of the Florida Statutes, running from the date the monies were paid to CONTRACTOR. Pursuant to F.S. 119.0701 and the terms and conditions of this contract, the CONTRACTOR is required to: 3 of 20 Packet Pg. 2885 •• 0.4.e (1) Keep and maintain public records that would be required by the County to perform the service. (2) Upon receipt from the County's custodian of records, provide the County with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. (3) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the CONTRACTOR does not transfer the records to the County. (4) Upon completion of the contract, transfer, at no cost, to the County all public records in possession of the CONTRACTOR or keep and maintain public records that would be required by the County to perform the service. If the CONTRACTOR transfers all public records to the County upon completion of the contract, the CONTRACTOR shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the CONTRACTOR keeps and maintains public records upon completion of the contract, the CONTRACTOR shall meet all .2 applicable requirements for retaining public records. All records stored electronically must be provided to the County, upon request from the County's custodian of records, T- in a format that is compatible with the information technology systems of the County. N (5) A request to inspect or copy public records relating to a County contract must be made directly to the County, but if the County does not possess the requested records, the County shall immediately notify the CONTRACTOR of the request, and the CONTRACTOR must provide the records to the County or allow the records to be inspected or copied within a reasonable time. If the CONTRACTOR does not comply with the County's request for records, the County shall enforce the public records contract provisions in accordance with the contract, notwithstanding the County's option and right to unilaterally cancel this contract upon violation of this provision by the CONTRACTOR. A CONTRACTOR who fails to provide the public records to the County or pursuant to a valid public records request within a reasonable time may be subject to penalties under section119.10, Florida Statutes. The CONTRACTOR shall not transfer custody, release, alter, destroy or otherwise dispose of any public records unless or otherwise provided in this provision or as otherwise provided by law. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, 4 of 20 Packet Pg. 2886 0.4.e CONTACT THE CUSTODIAN OF PUBLIC RECORDS, BRIAN BRADLEY AT PHONE# 305-292-3470 BRADLEY-BRIAN@MONROECOUNTY-FL.GOV, MONROE COUNTY ATTORNEY'S OFFICE 1111 12TH Street, SUITE 408, KEY WEST, FL 33040. Section 9. EMPLOYEES SUBJECT TO COUNTY ORDINANCE NOS. 010 AND 020-1990 The CONTRACTOR warrants that it has not employed, retained or otherwise had act on its behalf any former County officer or employee subject to the prohibition of Section 2 of Ordinance No. 010-1990 or any County officer or employee in violation of Section 3 of Ordinance No. 020-1990. For breach or violation of this provision the COUNTY may, in its discretion, terminate this agreement without liability and may also, in its discretion, deduct from the agreement or purchase price, or otherwise recover the full amount of any fee, commission, percentage, gift, or consideration paid to the former County officer or employee. U) Section 10. CONVICTED VENDOR . By signing this agreement, CONTRACTOR represents that the execution of this Agreement will not .2 violate the Public Entities Crime Act (Section 287.133, Florida Statutes). Violation of this section shall result in termination of this Agreement and recovery of all monies paid hereto, and may result in debarment from County's competitive procurement activities. ' N A person or affiliate who has been placed on the convicted vendor list following a conviction for public entity crime may not submit a bid on a Agreement with a public entity for the construction or repair of a public building or public work, may not perform work as a CONTRACTOR, supplier, subcontractor, or CONTRACTOR under Agreement with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017 of the Florida Statutes, for the Category Two for a period of 36 months from the date of being placed on the convicted vendor list. Section 11. GOVERNING LAW, VENUE, INTERPRETATION, COSTS AND FEES This Agreement shall be governed by and construed in accordance with the laws of the State of Florida applicable to Agreements made and to be performed entirely in the State. In the event that any cause of action or administrative proceeding is instituted for the enforcement or interpretation of this Agreement, the COUNTY and CONTRACTOR agree that venue shall lie in the appropriate court or before the appropriate administrative body in Monroe County, Florida. Section 12. SEVERABILITY If any term, covenant, condition or provision of this Agreement (or the application thereof to any circumstance or person) shall be declared invalid or unenforceable to any extent by a court of competent jurisdiction, the remaining terms, covenants, conditions and provisions of this Agreement, shall not be affected thereby; and each remaining term, covenant, condition and provision of this 5 of 20 Packet Pg. 2887 • 0.4.e Agreement shall be valid and shall be enforceable to the fullest extent permitted by law unless the enforcement of the remaining terms, covenants, conditions and provisions of this Agreement would prevent the accomplishment of the original intent of this Agreement. The COUNTY and CONTRACTOR agree to reform the Agreement to replace any stricken provision with a valid provision that comes as close as possible to the intent of the stricken provision. Section 13. ATTORNEY'S FEES AND COSTS The COUNTY and CONTRACTOR agree that in the event any cause of action or administrative proceeding is initiated or defended by any party relative to the enforcement or interpretation of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, and court costs, as an award against the non-prevailing party. Mediation proceedings initiated and conducted pursuant to this Agreement shall be in accordance with the Florida Rules of Civil Procedure and usual and customary procedures required by the Circuit Court of Monroe County. c� Section 14. BINDING EFFECT The terms, covenants, conditions, and provisions of this Agreement shall bind and inure to the benefit of the COUNTY and CONTRACTOR and their respective legal representatives, successors, and assigns. Section 15. AUTHORITY 2 Each party represents and warrants to the other that the execution, delivery and performance of this Agreement have been duly authorized by all necessary County and corporate action, as required by law. cN c� Section 16. ADJUDICATION OF DISPUTES OR DISAGREEMENTS 0 COUNTY and CONTRACTOR agree that all disputes and disagreements shall be attempted to be resolved by meet and confer sessions between representatives of each of the parties. If no resolution can be agreed upon within 30 days after the first meet and confer session, then any party shall have the right to seek such relief or remedy as may be provided by this Agreement or by Florida law. This Agreement shall not be subject to arbitration. c� Section 17. COOPERATION E In the event any administrative or legal proceeding is instituted against either party relating to the formation, execution, performance, or breach of this Agreement, COUNTY and CONTRACTOR agree to participate, to the extent required by the other party, in all proceedings, hearings, processes, meetings, and other activities related to the substance of this Agreement or provision of the services under this Agreement. COUNTY and CONTRACTOR specifically agree that no party to this Agreement shall be required to enter into any arbitration proceedings related to this Agreement. Section 18. NONDISCRIMINATION During the performance of this Agreement, the CONTRACTOR agrees as follows: 1. The contractor will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. The contractor will take affirmative action to ensure that applicants 6 of 20 Packet Pg. 2888 • O.4.e are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The contractor agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided by the contracting officer setting forth the provisions of this nondiscrimination clause. 2. The contractor will, in all solicitations or advertisements for employees placed by or on behalf of the contractor, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. 3. The contractor will not discharge or in any other manner discriminate against any Cn employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in ' response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. U 4. The contractor will send to each labor union or representative of workers with which it has a collective bargaining agreement or other contract or understanding, a notice to be provided by the agency contracting officer, advising the labor union or workers' representative of the contractor's commitments under section 202 of Executive Order 11246 of September 24, 1965, and shall post copies of the notice in conspicuous places available to employees and applicants for employment. 5. The contractor will comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. 6. The contractor will furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by the rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will permit access to his books, records, and accounts by the contracting agency and the Secretary of Labor for purposes of investigation to ascertain compliance with such rules, regulations, and orders. 7 of 20 Packet Pg. 2889 0.4.e 7. In the event of the contractor's non-compliance with the nondiscrimination clauses of this contract or with any of such rules, regulations, or orders, this contract may be canceled, terminated or suspended in whole or in part and the contractor may be declared ineligible for further Government contracts in accordance with procedures authorized in Executive Order 11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulation, or order of the Secretary of Labor, or as otherwise provided by law. Section 19. COVENANT OF NO INTEREST COUNTY and CONTRACTOR covenant that neither presently has any interest, and shall not acquire 7 any interest, which would conflict in any manner or degree with its performance under this Agreement, 0 and that only interest of each is to perform and receive benefits as recited in this Agreement. Section 20. CODE OF ETHICS The parties understand and agree that officers and employees of the COUNTY are required to comply with the standards of conduct for public officers and employees as delineated in Section 112.313, Florida Statutes, regarding, but not limited to, solicitation or acceptance of .2 gifts; doing business with one's agency; unauthorized compensation; misuse of public position, conflicting employment or contractual relationship; and disclosure or use of certain information. Section 21. NO SOLICITATION/PAYMENT cN c� The COUNTY and CONTRACTOR warrant that, in respect to itself, it has neither employed nor retained any company or person, other than a bona fide employee working solely for it, to solicit or secure this Agreement and that it has not paid or agreed to pay any person, company, corporation, individual, or firm, other than a bona fide employee working solely for it, any fee, commission, percentage, gift, or other consideration contingent upon or resulting from the award or making of this Agreement. For the breach or violation of the provision, the CONTRACTOR agrees that the COUNTY shall have the right to terminate this Agreement without liability and, at its discretion, to offset from monies owed, or otherwise recover, the full amount of such fee, commission, percentage, gift, or consideration. Section 22. FEDERAL CLAUSES The County anticipates that some or all of the funds to pay for the services covered by this Agreement may come from federal grant awards, as that term is defined in 2 CFR part 200. Therefore, the following clauses are included in this Agreement: 22.1. Contractor agrees to comply with all applicable standards, orders or regulations issued pursuant to the Clean Air Act (42 U.S.C. 7401-7671 q) and the Federal Water Pollution Control Act as amended (33 U.S.C. 1251-1387) and will reports violations to FEMA and the Regional Office of the Environmental Protection Agency (EPA). 22.2. Debarment and Suspension (Executive Orders 12549 and 12689)—A contract award 8 of 20 Packet Pg. 2890 • 0.4.e (see 2 CFR 180.220) must not be made to parties listed on the government wide exclusions in the System for Award Management (SAM), in accordance with the OMB guidelines at 2 CFR 180 that implement Executive Orders 12549 (3 CFR part 1986 Comp., p. 189) and 12689 (3 CFR part 1989 Comp., p. 235), "Debarment and Suspension." SAM Exclusions contains the names of parties debarred, suspended, or otherwise excluded by agencies, as well as parties declared ineligible under statutory or regulatory authority other than Executive Order 12549. 22.3. Byrd Anti-Lobbying Amendment (31 U.S.C. 1352)—Contractors that apply or bid for an award exceeding $100,000 must file the required certification. The certification is attached to this Agreement as Exhibit B. Each tier certifies to the tier above that it will not and has not used Federal appropriated funds to pay any person or organization for influencing or attempting to influence an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any Federal contract, grant or any other award covered by 31 U.S.C. 1352. Each tier must also disclose any lobbying with non-Federal funds that takes place in connection with obtaining any Federal award. Such disclosures are forwarded from tier to tier up to the non-Federal W Cn award. The Contractor must submit Exhibit B to the County's Benefits office within 10 days following execution of this Agreement bV the County. 22.4. Americans with Disabilities Act of 1990 (ADA) — The CONTRACTOR will comply with all the requirements as imposed by the ADA, the regulations of the Federal government issued •2 thereunder, and the assurance by the CONTRACTOR pursuant thereto. 22.5. The Contractor shall utilize the U.S. Department of Homeland Security's E-Verify system ' to verify the employment eligibility of all new employees hired by the Contractor during the term of the Contract and shall expressly require any subcontractors performing work or providing services pursuant to the Contract to .likewise utilize the U.S. Department of Homeland Security's E-Verify system to verify the employment eligibility of all new employees U hired by the subcontractor during the Contract term. Section 23. NON-WAIVER OF IMMUNITY U Notwithstanding the provisions of Sec. 768.28, Florida Statutes, the participation of the COUNTY and the CONTRACTOR in this Agreement and the acquisition of any commercial liability insurance coverage, self-insurance coverage, or local government liability insurance pool coverage shall not be deemed a waiver of immunity to the extent of liability coverage, nor shall any Agreement entered into by the COUNTY be required to contain any provision for waiver. Section 24. PRIVILEGES AND IMMUNITIES All of the privileges and immunities from liability, exemptions from laws, ordinances, and rules and pensions and relief, disability, workers' compensation, and other benefits which apply to the activity of officers, agents, or employees of any public agents or employees of the COUNTY, when performing their respective functions under this Agreement within the territorial limits of the COUNTY shall apply to the same degree and extent to the performance of such functions and duties of such officers, agents, volunteers, or employees outside the territorial limits of the COUNTY. 9 of 20 Packet Pg. 2891 • � 0.4.e Section 25. LEGAL OBLIGATIONS AND RESPONSIBILITIES Non-Delegation of Constitutional or Statutory Duties. This Agreement is not intended to, nor shall it be construed as, relieving any participating entity from any obligation or responsibility imposed, upon the entity by law except to the extent of actual and timely performance thereof by any participating entity, in which case the performance may be offered in satisfaction of the obligation or responsibility. Further, this Agreement is not intended to, nor shall it be construed as, authorizing the delegation of the constitutional or statutory duties of the COUNTY, except to the extent permitted by the Florida constitution, state statute, and case law. Section 26. NON-RELIANCE BY NON-PARTIES No person or entity shall be entitled to rely upon the terms, or any of them, of this Agreement to enforce or attempt to enforce any third-party claim or entitlement to or benefit of any service or program contemplated hereunder, and the COUNTY and the CONTRACTOR agree that neither the COUNTY nor the CONTRACTOR or any agent, officer, or employee of either shall have the authority to inform, counsel, or otherwise indicate that any particular individual or group of individuals, entity or entities, have entitlements or benefits under this Agreement separate and apart, inferior to, or superior to the community in general or for the purposes contemplated in this Agreement. U) Section 27. ATTESTATIONS 2 CONTRACTOR agrees to execute such documents as the COUNTY may reasonably require, including, but not being limited to, a Public Entity Crime Statement, an Ethics Statement, and a Drug- Free Workplace Statement, Lobbying and Conflict of Interest Clause, and Non-Collusion Agreement. Section 28. NO PERSONAL LIABILITY N c� No covenant or agreement contained herein shall be deemed to be a covenant or agreement of any member, officer, agent or employee of Monroe County in his or her individual capacity, and no member, officer, agent or employee of Monroe County shall be liable personally on this Agreement or be subject to any personal liability or accountability by reason of the execution of this Agreement. Section 29. EXECUTION IN COUNTERPARTS This Agreement may be executed in any number of counterparts, each of which shall be regarded as an original, all of which taken together shall constitute one and the same instrument and any of,the parties hereto may execute this Agreement by signing any such counterpart. Section 30. SECTION HEADINGS Section headings have been inserted in this Agreement as a matter of convenience of reference only, and it is agreed that such section headings are not a part of this Agreement and will not be used in the interpretation of any provision of this Agreement. Section 31. INSURANCE POLICIES 31.1 General Insurance Requirements for Other Contractors and Subcontractors. As a pre-requisite of the work governed, the CONTRACTOR shall obtain, at his/her own expense, 10 of 20 Packet Pg. 2892 • O.4.e insurance as specified in any attached schedules, which are made part of this contract. The CONTRACTOR will ensure that the insurance obtained will extend protection to all Subcontractors engaged by the CONTRACTOR. As an alternative, the CONTRACTOR may require all Subcontractors to obtain insurance consistent with the attached schedules; however, CONTRACTOR is solely responsible to ensure that said insurance is obtained and shall submit proof of insurance to COUNTY. Failure to provide proof of insurance shall be grounds for termination of this Agreement. The CONTRACTOR will not be permitted to commence work governed by this contract until satisfactory evidence of the required insurance has been furnished to the COUNTY as specified below. Delays in the commencement of work, resulting from the failure of the CONTRACTOR to provide satisfactory evidence of the required insurance, shall not extend deadlines specified in this contract and any penalties and failure to perform assessments shall be imposed as if the work commenced on the specified date and time, except for the CONTRACTOR's failure to provide satisfactory evidence. The CONTRACTOR shall maintain the required insurance throughout the entire term of this contract and any extensions specified in the attached schedules. Failure to comply with this provision may 2 result in the immediate suspension of all work until the required insurance has been reinstated or replaced and/or termination of this Agreement and for damages to the COUNTY. Delays in the completion of work resulting from the failure of the CONTRACTOR to maintain the required insurance shall not extend deadlines specified in this contract and any penalties and failure to perform assessments shall be imposed as if the work had not been suspended, except for the CONTRACTOR's failure to maintain the required insurance. The CONTRACTOR shall provide, to the COUNTY, as satisfactory evidence of the required insurance, either: • Certificate of Insurance ' or • A Certified copy of the actual insurance policy. The County, at its sole option, has the right to request a certified copy of any or all insurance policies required by this contract. All insurance policies must specify that they are not subject to cancellation, non-renewal, material change, or reduction in coverage unless a minimum of thirty (30) days prior notification is given to the County by the insurer. The acceptance and/or approval of the Contractor's insurance shall not be construed as relieving the Contractor from any liability or obligation assumed under this contract or imposed by law. The Monroe County Board of County Commissioners, its employees and officials will be included as "Additional Insured" on all policies, except for Workers' Compensation. 31.2Insurance Requirements For Contract Between County And Contractor (Note:amounts of coverage are subject to change in final contract) Prior to the commencement of work governed by this contract, the CONTRACTOR shall obtain General Liability Insurance. Coverage shall be maintained throughout the life of the contract and include, as a minimum: • Premises Operations 11 of 20 Packet Pg. 2893 • Bodily Injury Liability • Expanded Definition of Property Damage The minimum limits acceptable shall be: $500,000 Combined Single Limit (CSL) If split limits are provided, the minimum limits acceptable shall be: $250,000 per Person $500,000 per Occurrence $ 50,000 Property Damage An Occurrence Form policy is preferred. If coverage is provided on a Claims Made policy, its provisions should include coverage for claims filed on or after the effective date of this contract. In addition, the period for which claims may be reported should extend for a minimum of twelve (12) months following the acceptance of work by the County. The Monroe County Board of County Commissioners shall be named as Additional Insured on all general liability policies issued to satisfy the above requirements. 2 31.3 Vehicle Liability Insurance requirements Recognizing that the work governed by this contract requires the use of vehicles, the CONTRACTOR, prior to the commencement of work, shall obtain Vehicle Liability Insurance. Coverage shall be maintained throughout the life of the contract and include, as a minimum, liability coverage for: c� • Owned, Non-Owned, and Hired Vehicles c c� The minimum limits acceptable shall be: $300,000 Combined Single Limit (CSL) If split limits are provided, the minimum limits acceptable shall be: c� $100,000 per Person $300,000 per Occurrence $ 50,000 Property Damage The Monroe County Board of County Commissioners shall be named as Additional Insured on all vehicle liability policies issued to satisfy the above requirements. 31.4Workers' Compensation Insurance Requirements Prior to commencement of work governed by this contract, the CONTRACTOR shall obtain Workers' Compensation Insurance with limits sufficient to respond to the applicable state statutes. 12 of 20 Packet Pg. 2894 • O.4.e In addition, the CONTRACTOR shall obtain Employers' Liability Insurance with limits of not less than: $100,000 Bodily Injury by Accident $500,000 Bodily Injury by Disease, policy limits $100,000 Bodily Injury by Disease, each employee Coverage shall be maintained throughout the entire term of the contract. Coverage shall be provided by a company or companies authorized to transact business in the state of Florida. 31.5 Professional Liability Requirements Recognizing that the work governed by this contract involves the furnishing of advise or services of a professional nature, the Contractor shall purchase and maintain, throughout the life of the contract, Professional Liability Insurance which will respond to damages resulting from any claim arising out of . the performance of professional services or any error or omission of the Contractor arising out of work governed by this contract. The minimum limits of liability shall be: $1,000,000 per occurrence/$2,000,000 Aggregate 2 Section 32. INDEMNIFICATION The CONTRACTOR does hereby consent and agree to indemnify and hold harmless the COUNTY, its Mayor, the Board of County Commissioners, appointed Boards and Commissions, Officers, and the N Employees, and any other agents, individually and collectively, from all fines, suits, claims, demands, actions, costs, obligations, attorneys fees, or liability of any kind arising out of the sole negligent actions of the CONTRACTOR or substantial and unnecessary delay caused by the willful nonperformance of 0 the CONTRACTOR and shall be solely responsible and answerable for any and all accidents or injuries to persons or property arising out of its performance of this contract. The amount and type of insurance coverage requirements set forth hereunder shall in no way be construed as limiting the scope of indemnity set forth in this paragraph. Further the CONTRACTOR agrees to defend and pay all legal costs attendant to acts attributable to the sole negligent act of the CONTRACTOR. At all times and for all purposes hereunder, the CONTRACTOR is an independent contractor and not an employee of the Board of County Commissioners. No statement contained in this agreement shall be construed so as to find the CONTRACTOR or any of his/her employees, contractors, servants or agents to be employees of the Board of County Commissioners for Monroe County. As an independent contractor the CONTRACTOR shall provide independent, professional judgment and comply with all federal, state, and local statutes, ordinances, rules and regulations applicable to the services to be provided. The CONTRACTOR shall be responsible for the completeness and accuracy of its work, plan, supporting data, and other documents prepared or compiled under its obligation for this project, and shall correct at its expense all significant errors or omissions therein which may be disclosed. The cost of the work necessary to correct those errors attributable to the CONTRACTOR and any damage incurred by the COUNTY as a result of additional costs caused by such errors shall be chargeable to the CONTRACTOR. This provision shall not apply to any maps, official records, contracts, or other data 13 of 20 Packet Pg. 2895 that may be provided by the COUNTY or other public or semi-public agencies. The CONTRACTOR agrees that no charges or claims for damages shall be made by it for any delays or hindrances attributable to the COUNTY during the progress of any portion of the services specified in this contract. Such delays or hindrances, if any, shall be compensated for by the COUNTY by an extension of time for a reasonable period for the CONTRACTOR to complete the work schedule. Such an agreement shall be made between the parties. IN ITNESS WkIEREOF, the parties hereto have caused these presents to be executed on the of 2011. = MADOK, CLERK BOARD OF COUNTY COMMISSIONERS NROE COUNTY, FLORIDA By by Deputy Clerk M or/Chairman c� (CORPORATE SEAL) (Goodman-Gable-Gould Company DB/A Adjusters International • ATTEST: By j e by rCD Title: QoX Title: ii�t 4- ° Print Name: bt A Print Name: g4ucae Date: �1 Date: [Agri 1 2.9. W 19 0 U a� E APPROVED AS TO FORM • a= MONROE COUNTY ATTORNEY'S OFFICE zy� Digitally signed by Cynthia L Nag County fiocC ou.emall.fu� 4� N __CA nroecountylt9w. Date:2019A.0217M50.0400• 14 of20 Packet Pg. 2896 0.4.e EXHIBIT A SCOPE OF SERVICES SPECIFICATIONS The firm shall provide adjusting services on an as needed basis. The firm will evaluate damage to County property and negotiate maximum settlements with its insurers following catastrophic events resulting in significant damage. The following services will be expected of the successful proposer: In addition, the firm will assist the County in coordinating requests for Public Assistance from the Federal Emergency Management Agency (FEMA). 2 ➢ Investigate and analyze all property damage associated with claims assigned to the adjuster. ➢ Review all insurance policies and determine the recoveries available to the County from each policy. ➢ Review pre-loss estimates that could affect recovery and recommend modifications if necessary. 2 ➢ Prepare a concise, well documented replacement cost estimate of buildings and personal property damaged and determine the Actual Cash Value (ACV) if applicable. ➢ Evaluate "code upgrade" coverages and costs, if applicable ➢ Negotiate interim and final settlements with the County insurers. ➢ Advise County management regarding the capture and development of loss information (including direct damage, extra expenses, and loss of income). c� ➢ Coordinate and integrate all areas of the claim effort on behalf of the County. ➢ Assist in the coordination of advance payments with the County insurers. ➢ Coordinate all inspections and meetings with the County's insurers. ➢ Provide regular status reports. ➢ Review all claim data with County representatives prior to being submitted to the insurers. ➢ Conduct and/or participate in all settlement discussions with the County's insurers. ➢ Maintain all information obtained during the services provided to the County as confidential. ➢ Expedite and maximize all recoveries available to the County. ➢ Coordinate with the Federal Emergency Management Agency (FEMA) if required. ➢ Any and all services required to resolve County claims with its insurers. 15 of 20 Packet Pg. 2897 EXHIBIT B Approved by OMB 0348-0046 Disclosure of Lobbying Activities Complete this form to disclose lobbying activities pursuant to 31 U.S.C. 1352 See reverse for public burden disclosure 1. Type of Federal Action: 2. Status of Federal 3. Report Type: Action: a. contract X a. initial filing X b.grant X a.bid/offer/application b.material change c.cooperative agreement b. initial award d.loan c.post-award For material change only: e. loan guarantee Year quarter f.loan insurance Date of last report 4. Name and Address of Reporting Entity: 5. If Reporting Entity in No.4 is Subawardee, X Prime Subawardee Enter Name and Address of Prime: w ° Tier ,if Known: U) N/A Monroe County Board of County Commissioners 1100 Simonton Street 2 Key West,FL 33040-3110 Congressional District, if known: FL26 Congressional District, i known: a 6. Federal Department/Agency: 7. Federal Program Name/Description: c14 U.S.Department of Justice Office of Justice Programs Bureau of Justice Assistance CFDA Number, if applicable: 16.738 0 8. Federal Action Number,if known: 9. Award Amount,if known: BJA-2018-13626 $ 13,982 10.a.Name and Address of Lobbying Registrant b. Individuals Performing Services (including address if (f individual, last name,first name, MI): different from No. 10a) (last name,first name, MI): N/A N/A 11. Information requested through this form is authorized by title 31 U.S.C.section 1352. This disclosure of lobbying Signature: activities is a material representation of fact upon which reliance was placed by the tier above when this transaction Print Name: was made or entered into.This disclosure is required pursuant to 31 U.S.C.1352.This information will be reported Title: to the Congress semi-annually and will be available for public inspection.Any person who fails to file the required disclosure shall be subject to a civil penalty of not less than Telephone No.: Date: $10,000 and not more than$100,000 for each such failure. 16 of 20 Packet Pg. 2898 WORKERS' COMPENSATION INSURANCE REQUIREMENTS FOR CONTRACT BETWEEN MONROE COUNTY, FLORIDA AND Prior to the commencement of work governed by this contract, the Contractor shall obtain Workers' Compensation Insurance with limits sufficient to respond to the applicable state statutes. In addition, the Contractor shall obtain Employers' Liability Insurance with limits of not less than: $100,000 Bodily Injury by Accident U) $500,000 Bodily Injury by Disease, policy limits $100,000 Bodily Injury by Disease, each employee 2 Coverage shall be maintained throughout the entire term of the contract. Coverage shall be provided by a company or companies authorized to transact business in the state of Florida. If the Contractor has been approved by the Florida's Department of Labor, as an authorized self-insurer, the County shall recognize and honor the Contractor's status. The Contractor may be required to submit a Letter of Authorization issued by the Department of Labor and a Certificate of Insurance, providing details on the Contractor's Excess Insurance Program. If the Contractor participates in a self-insurance fund, a Certificate of Insurance will be `required. In addition, the Contractor may be required to submit updated financial statements from the fund upon request from the County. 17 of 20 Packet Pg. 2899 0.4.e GENERAL LIABILITY INSURANCE REQUIREMENTS FOR CONTRACT BETWEEN MONROE COUNTY, FLORIDA AND Prior to the commencement of work governed by this contract, the Contractor shall obtain General Liability Insurance. Coverage shall be maintained throughout the life of the contract and include, as a minimum: • Premises Operations • Products and Completed Operations • Blanket Contractual Liability • Personal Injury Liability • Professional Liability • Expanded Definition of Property Damage The minimum limits acceptable shall be: 2 $500,000 Combined Single Limit (CSL) V- If split limits are provided, the minimum limits acceptable shall be: N c� $250,000 per Person $500,000 per Occurrence c� $50,000 Property Damage An Occurrence Form policy is preferred. If coverage is provided on a Claims Made policy, its provisions should include coverage for claims filed on or after the effective date of this contract. In addition, the period for which claims may be reported should extend for a minimum of twelve (12) months following the acceptance of work by the County. The Monroe County Board of County Commissioners shall be named as Additional Insured on all policies issued to satisfy the above requirements. 18 of 20 Packet Pg. 2900 • 0.4.e VEHICLE LIABILITY INSURANCE REQUIREMENTS FOR CONTRACT BETWEEN MONROE COUNTY, FLORIDA AND Recognizing that the work governed by this contract requires the use of vehicles, the Contractor, prior to the commencement of work, shall obtain Vehicle Liability Insurance. Coverage shall be maintained throughout the life of the contract and include, as a minimum, liability coverage for: • Owned, Non-Owned, and Hired Vehicles U) The minimum limits acceptable shall be: 2 $300,000 Combined Single Limit (CSL) If split limits are provided, the minimum limits acceptable shall be: CN $100,000 per Person $300,000 per Occurrence $50,000 Property Damage The Monroe County Board of County Commissioners shall be named as Additional Insured on all policies issued to satisfy the above requirements. c� 19 of 20 Packet Pg. 2901 PROFESSIONAL LIABILITY INSURANCE REQUIREMENTS FOR CONTRACT BETWEEN MONROE COUNTY, FLORIDA AND Recognizing that the work governed by this contract involves the furnishing of advice or services of a professional nature, the Contractor, shall purchase and maintain, throughout the life of the contract, Professional Liability Insurance which will respond to damages resulting from any claim arising out of the performance of professional services or any error or omission of the Contractor arising out of work governed by this contract. Cn The minimum limits of liability shall be: $1,000,000 per occurrence/$2,000,000 aggregate U 0 U U 20 of 20 Packet Pg. 2902 0.4.e Page 1 of 1 DATE(MMIDDIYYYY) ACC® CERTIFICATE OF LIABILITY INSURANCE 12/21/2018 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: if the certificate holder is an ADDITIONAL INSURED,the poilcy()es)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: Willis of Maryland, Inc. PHONE FAX c/o 26 Century Blvd 1-B77-945-7378 A/C No: 1-888-467-2378 E-MAIL P.O. Box 305131 ADDRESS• certificatesewillis.com Nashville, TN 372305191 USA INSURERS AFFORDING COVERAGE NAIC9 INSURERA: Charter Oak Fire Insurance Company 25615 INSURED INSURER B• Travelers Indemnity Company of America 25666 The Goodman-Gable-Gould Co. 3903 Naylors Lane INSURERC• Travelers Indemnity Company 25658 Baltimore, bm 21208 INSURERD• Travelers Casualty Insurance Company of Am 19046 INSURERE: INSURER F: COVERAGES CERTIFICATE NUMBER:W9521247 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD U INDICATED. NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADOL SUBR POLICY EFF POLICY EXP LIMITS LTR INSO WVD POLICY NUMBER MMIDO MMIDD �9 X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE S 1,000,000 DAMAGE TO RENTED ' CLAIMS-MADE �OCCUR PREMISES Ea occurrence S 100,000 A MED EXP(Any one person) S 5,000 y 630-6C559420-COF-19 01/01/2019 01/01/2020 PERSONAL BADVINJURY S 1,000,000 GEN'L AGGREGATE LIMITAPPLIES PER: GENERAL AGGREGATE S 10,000,000 2 POLICY P O- LOC PRODUCTS-COMPJOPAGG S 2,000,000 OTHER- Deductible S 0 AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT S 1,000,000 Ea accident �} )( ANY AUTO BODILY INJURY(Per person) S CD B OWNED SCHEDULED y 610-2L649378-TIA-19 01/01/2019 01/01/2020 BODILY INJURY(Per accident) S C14 AUTOS ONLY AUTOS X HIRED X NON-OWNED PROPERTYDAMAGE S U AUTOS ONLY AUTOS ONLY Per accident 5 C X UMBRELLALIAB X OCCUR EACH OCCURRENCE $ 4,000,000 EXCESS LIAR CLAIMS-MADE CUP-3R329416-IND-19 01/01/2019 01/01/2020 AGGREGATE S 4,D00,000 U DEO I X I RETENTIONS 10,000 S WORKERS COMPENSATION X AND EMPLOYERS'LIABILITY STATUTE ER 500,000 D ANYPROA1F B REXC UDEO?ECUTIVE Y/ E.L.EACH ACCIDENT $ a" OFFICERIh9EMBEREXCLUDED7 Nc NIA UB-97160242-19 Ol/01/2019 01/01/2020 500,000 � (Mandatary in NH) E.L.DISEASE-EA EMPLOYEE $ If yes,describe under 500,000 DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ U DESCRIPTION OF OPERATIONS LOCATIONS I VEHICLES(ACORD 101,Additional Remarks Schedule,maybe attached if more space Is required) Monroe County, Board of County Commissioners is included as an Additional Insured as respects to General Liability and Auto Liability for operations performed by Named Insured. B PRO Y EMENT DATE WAIVER N CERTIFICATE HOLDER CANCELLATION SHOULD ANY OFTHE ABOVE DESCRIBED POLICIES HE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE Monroe County, FL Board of County Commissioners P.O. Sox 1026 Key West, FL FL 33091 01988-2016 ACORD CORPORATION. All rights reserved. ACORD 25(2016103) The ACORD name and logo are registered marks of ACORD sa ID: 17279924 WITCH: 998603 Packet Pg. 2903 (soopueS BuilsnrpVoil y ) jpd 49aqS uogei n I :4u9wgo O G. d J4 U N RS S p. } } 0 � z CD o OLn Q OU u O S °' U > "O C3 � S 6 C3 W � uj p OC d a V Z W A i > ZWI- r'� � W Q � UJ I~LQ � N JO o GWZO V �, Q � ON ZED o � u uj � VQQ m a � p o QG Co �'� 0 U S L } O U W W N N -0 CL a U) L O ~ � o > i I--I U O I- Q } z � L :� w o z (? �zs ¢ O a� c ° tn a O � u Wfo 4- '> 4 i 0 -d N O J E H N } L m O L �v- o L � � a m � Hv}im