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Item D24 BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Meeting Date: _7-19-2006 Division: _Community Services Bulk Item: Yes --1L- No Department: _Social Services Staff Contact Person: _Deloris Simpson AGENDA ITEM WORDING: Approval of the Adult Services Home and Community Based Waiver Case Management Referral Agreement between the Florida Department of Children and Families (DCF) District 11 Program Office and Monroe County Board of County Commissioners (In- Home Services Program). ITEM BACKGROUND: The approval of this Referral Agreement will enable eligible disabled adult participants to receive Case Management and Direct Services to remain in the least restrictive setting and avoid or delay nursing home placement. PREVIOUS RELEVANT BOCC ACTION: NI A CONTRACT/AGREEMENT CHANGES: none STAFF RECOMMENDATIONS: Approval TOTAL COST: approx. $39,000.00 BUDGETED: Yes-K- No COST TO COUNTY: -0- SOURCE OF FUNDS: CCDA-MW Agreement for State Fiscal year 2006-2007 REVENUE PRODUCING: Yes No 2L-AMOUNT PER MONTH Year APPROVED BY: County Atty. ~ OMB/Purchasing --X- Risk Management _X_ DIVISION DIRECTOR APPROVAL: DOCUMENT ATION: Included X Not Required__ To Follow DISPOSITION: AGENDA ITEM # Revised 2/05 MONROE COUNTY BOARD OF COUNTY COMMISSIONERS CONTRACT SUMMARY Contract with: State of Florida/Department of Children & Families Contract: Effective Date: July 19, 2006 Expiration Date: June 30, 2007 Contract Purpose/Description: Approval of the Adult Services Home and Community Based Waiver Case Management Referral Agreement between the Florida Department of Children and Families (DCF) District 1 I Program Office and Monroe County Board of County Commissioners (In-Home Services Program). Contract Manager: Deloris Simp~~ ~ (Name). ~./..Z~Y..' . /, /~:%::' ...4.' /r- ~ ,"/7~/ / tL<. ....... . /' 7/19/2006 ~../ For BOCC meeting on 4589 (Ext. ) Social Services/Stop 1 (DepartmenUStop #) Agenda Deadline: 7/5/2006 CONTRACT COSTS Total Dollar Value ofConlTact approx. $39,000.00 Budgeted? Yes X No Grant: approx. $39,000.00 (Fiscal Year) County Match: $ -0- (Fiscal Year) Account Codes: Current Year Portion: $_9,750.00 125-6153706-3469030 H- Estimated Ongoing Costs: $ (Nor included in dollar value above) /yr ADDITIONAL COSTS For: (eg, Maintenance, utilities, janitorial, salaries, ete) CONTRACT REVIEW Division Director Date In O~, Changes Need~~, Yes f~ Risk Managerpent :tr. ";h .~ o .Kr.B.lpuichaJh;g i'~~ (No) \~~ Yes ~l~" Yes No County Attorney Yes Comments: OMB Form Revised 2/27/01 MCP #2 Date Out / /' ~.t, /c; '"'I' ""//7. .' /L"/lw. " 1" ADULT SERVICES HOME AND COMMUNITY BASED WAIVER CASE MANAGEMENT REFERRAL AGREEMENT This Referral Agreement made this day ofJlll~, 200 Ie, between the Florida Department of Children and Families' (DCF) District 1 1 Program Office, and Monroe County In-Home Services, hereinafter referred to as "case management agency", details the responsibilities and the expectations associated with the MedicaidWaiver for State Fiscal Year (SFY) 2006-2007. This Referral Agreement is in effect from the date of signature, through SFY 2006-2007 for as long as the Medicaid waiver provider remains enrolled with the State of Florida's Medicaid fiscal agent. Provider noncompliance, nonperformance, or unacceptable performance under this agreement may require a corrective action plan addressing the problems identified by state agency Quality Assurance Reviews. Failure of providers to adhere to the Department of Children and Families' guidance on eligibility and referral for services may result in recoupment of program funds or provider dis-enrollment as a Medicaid Waiver program provider. The purpose of this af,rreement is to enable eligible disabled adult participants to receive case management services from qualified providers with oversight of the quality of care by the Florida Department of Children and FamIlies' District II Program Office and the Medicaid Waiver Specialist employed by the Department of Elder Affairs (DOEA). These services are authorized in order that the participant may remain in the least restrictive setting and avoid or delay nursing home placement. Services and care are to be furnished in a way that fosters the independence of each participant and facilitates an increased functional capacity. All parties agree that routines of care provision and service delivery must be consumer-driven to the maximum extent possible. All parties agree to and will treat each participant with dignity and respect. I. Objectives A. To maintain a climate of cooperation and consultation with and between agencies, in order to achieve maximum efficiency and effectiveness. B. To participate together by means of shared information in the development and expansion of services. C. To promote programs and activities designed to prevent the premature institutionalization of disabled adults. D. To provide technical assistance to and consultation between agencies on matters pertaining to actual service delivery and share appropriate assessment information and care plans to avoid duplication. E. To establish an effective working relationship between the case management agency, the service provider, and me Florida Depanment of Children and Families; the case management agency being responsible for the development of care plans and authorization of services available under the waiver, the service provider being responsible for the direct provision of those services to consumers served under [he waiver program, and the Department being responsible for management and oversight of the waiver program. II. Under this Agreement, the District (Regional) Program Office agrees to the following: A. To provide technical assistance and training to the case management agency. B. To provide or to assist the Medicaid Waiver Specialist in providing annual on site monitoring ofthe provider case management agency and, when applicable, conduct the same monitoring of district DCF staff performing case management activities, using the approved DOEA Medicaid waiver programmatic monitoring tool. C. To monitor and project provider expenditures. D. To conduct telephone screenings on all new referrals requesting services through the ADA-HCBS Medicaid waiver within the timeframes set forth in the Adult Services Wait List Policy guidelines, and using the Adult Services Screening for Consideration for Community-Based Programs. E. To accept all Budget Entity Team referrals for face-to face assessments. F. To complete all initial face-to-face assessments on all pre-screened individuals referred by the Budget Entity Team for service consideration and program application, using the Adult Services Client Assessment, CF-AA 3019. G. To maintain an accurate and current active waiver case list. H. To maintain a current monthly billing ledger of all provider claims submitted to the Agency for Health Care Administration, including all corrected claims and adjustments to claims for Medicaid services that were delivered to consumers being served through this Agreement. I. To notify, on a timely basis, the Adult Services Central Office budget staff of all waiver service terminations, service increase requests and atypical monthly expenditure trends with regards to the terms of this Agreement. J. To complete and submit the Provider Monthly Report Form, CF-AA 1119, to Central Office the 20th day of the month immediately following the month being reported on. III. Under this Agreement, the Case Management Agency agrees to the following: A. Adhere to the Department of Children and Families' guidance on eligibility and referral for services, as established through the Aged and Disabled Adult (ADA) Waiver Handbook policy and the ADA Waiver format 1915(c). B. Assign qualified case managers in accordance with the Aged and Disabled Adult Medicaid Waiver Handbook to provide case management under the Medicaid Home and Community Based Waiver for Aged and Disabled Adults. C. Explain to each individual requesting consideration for ADA-HeBS Medicaid waiver services that the Medicaid waiver program maintains a centralized Waiting List on which the individual will be placed according to his or her score received through the Adult Services Screening for Consideration for Community Based Services. D. Supply all new disabled adult referrals (individuals requesting Aged and Disabled Adult Home and Community Based Waiver services) with the name of a DCF Adult Services counselor and the phone number to the nearest DCF Adult Services unit for the individual to pursue service consideration and program screening. E. Maintain and permit district access to: 2 1. A current and accurate log of all Medicaid waiver claims, activities and payments by individual consumer~ 2. A listing of each Medicaid waiver consumer served by full name, Social Security ID and Medicaid ID~ 3. Current (within one year) Consumer Care Plans indicating present authorized service(s) and cost analysis by service on each waiver consumer serviced through this contract; and, 4. Current log of consumer terminations of service (if applicable) with cost analysis of the terminated consumer's unexpended care plan budget, date of termination and reason for termination. F. Develop and implement the Plan of Care, which must be signed by the consumer, that specifically outlines: 1. The consumer's health conditions and treatments; 2. Challenges and impediments to the consumees daily living functionality identified by the assessment and to be addressed with the Plan ofCare~ 3. Service( s) authorized; 4. The frequency and intensity ofthe arranged service interventions~ 5. Service gaps~ 6. Expected outcomes to be achieved; 7. Cost analysis, by service, of those service units authorized for consumer delivery; and, 8. The formal and informal support persons (agencies) responsible for delivering both the DCF funded services authorized by the case manager and all other non-DCF funded services. G. Reevaluate the Plan of Care at least every six months. H. Minimally reassess the client annually or more often if significant changes in the client's situation warrant, with the Adult Services Client Assessment Instrument and amend the Plan of Care accordingly. Make the required changes to authorized services and/or service providers as needed. L Adhere to the policies and procedures as outlined in the following manuals published by the Agency for Health Care Administration: Aged and Disabled Adult Waiver Guidelines and the Medicaid Provider Reimbursement Handbook (Non-Institutional 08l), including any and aU attachments or updates. J. provide to the District (Regional) Program Office, by the 15th of each month, a completed Provider Monthly Report Form, CF-AA ll19, which is a detailed expenditure report showing the number of clients served, defined units and type of services provided, cost of each service unit, number of units of service provided, totaled monthly cost of services delivered, and a year to date total cost of services delivered. This report will also include the number of active clients at the beginning of the month, the number added and deleted during the month, and the final count at the end of the month. K. Refer clients to the qualified direct service provider as selected by the client, whenever reasonable and possible. Issue written service authorizations to subcontracted service providers with at least 24 hours notice. The authorization will contain at a minimum: 1" Client's name; 3 2. Client's address (with directions ifnot easily accessible)~ 3. Pertinent information regarding client's health or disabilities and living situation~ and, 4. Detailed service description including frequency, duration and specific tasks to be performed. M. Evaluate quality of services and service documentation by the subcontracted service provider. N. Hold the Department of Children and Families harmless from financial responsibility for service claims found out of compliance if they are the result of a failure by the case management agency to update, renew, or tem1inate a client care plan or service authorization. O. Perform semi-annual administrative monitoring of subcontracted service providers for adherence to authorized care plans and authorized reimbursement rates. P. Develop and implement a policy to ensure that its employees, board members, and management, will avoid any conflict of interest or the appearance of a conflict of interest when disbursing or using the funds described in this agreement or when contracting with another entity which will be paid by the funds described in this agreement. A conflict of interest includes, but is not limited to, receiving, or agreeing to receive, a direct or indirect benefit, or anything of value from a service provider, consumer, vendor, or any person wishing to benefit from the use or disbursement of funds. To avoid a conflict of interest. the case management agency must ensure that all provider staff, volunteers, and board members bound by this service agreement make a disclosure to the undersigned provider of any relationship which may be a conflict of interest, within thirty (30) days of original appointment or placement on a board, or if the individual is serving as an incumbent, within thirty (30) days of the commencement of the contract. Q. Follow-up with the undersigned on all billing errors identified by the Agency for Health Care Administration and/or the district DCF office to ensure that all void or adjustment claims are submitted no later than 45 days after each billing error has been identified by either party. Any provider error not adjusted or voided within 45 days may be adjusted or voided by the Florida Department of Children and Families' District (Regional) Program Office. The provider's refusal to adjust or void erroneous claims will result in termination of this agreement. R. If required by 45 CFR Parts 160, 162, and 164, the following provisions shall apply [45 CFR 164.504(e)(2)(ii)]: (a) The provider hereby agrees not to use or disclose protected health information (PHI) except as permitted or required by this Agreement, state or federal law. (b) The provider agrees to use appropriate safeguards to prevent use or disclosure of PHI other than as provided for by this Agreement or applicable law. (c) The provider agrees to report to the department any use or disclosure of the information not provided for by this Agreement or applicable law. (d) The provider hereby assures the department that if any PHI received from the 4 department, or received by the provider on the department's behalf, is furnished to provider's subcontractors or agents in the performance of tasks required by this Agreement, that those subcontractors or agents must first have agreed to the same restrictions and conditions that apply to the provider with respect to such information. (e) The provider agrees to make PHI available in accordance with 45 C.F.R. 164.524. (f) The provider agrees to make PHI available for amendment and to incorporate any amendments to PHI in accordance with 45 C.F.R. 164.526. (g) The provider agrees to make available the information required to provide an accounting of disclosures in accordance with 45 C.F.R. 164.528. (h) The provider agrees to make its internal practices, books and records relating to the use and disclosure of PHI received from the department or created or received by the provider on behalf ofthe department available for purposes of determining the provider's compliance with these assurances. (i) The provider agrees that at the termination ofthis Agreement, if feasible and where not inconsistent with other provisions of this Agreement concerning record retention, it will return or destroy all PHI received from the department or received by the provider on behalf of the department, that the provider still maintains regardless of form. If not feasible, the protections of this Agreement are hereby extended to that PHI which may then be used only for such purposes as make the return or destruction infeasible. CD A violation or breach of any of these assurances shall constitute a material breach of this Agreement. S. Adhere to the Adult Services' Preliminary In-house Pr~cedures for transferring a Medicaid waiver consumer and the consumer's budget from one district to another at the consumer's request. IV. The following services will be delivered by the Service provider in accordance with the plan of care or service authorization: Service U nit Rate County IRegion Served A.Home Delivered Meals $5.00/meal Monroe B.personal Care $45.00/an hour Monroe C~Homemaking $ 35.00/anhour Monroe D.Case Management $45.0o/an hClur Monroe E. 5 v. Termination In the event this agreement is terminated, the case management agency agrees to submit, at the time notice of intent to terminate is delivered, a plan which identifies procedures to ensure services to consumers will not be interrupted or suspended by the termination. A. Termination at Will This agreement may be terminated by either party upon no less than thirty (30) calendar days notice, without cause, unless a lesser time is mutually agreed upon by both parties, in writing. Said notice shan be delivered by certified mail, return receipt requested, or in person with proof of delivery. B. Termination Because of Lack of Funds In the event funds to finance this agreement become unavailable, the Florida Department of Children and Families may terminate this agreement upon no less than twenty-four (24) hours notice in writing to the other party. Said notice shall be delivered by certified mail, return receipt requested, or in person with proof of delivery. The Florida Department of Children and Families shall be the final authority as to the availability of funds. C. Termination for Breach Unless a breach is waived by the Florida Department of Children and Families in writing, or the parties fail to cure the breach within the time specified by the Florida Department of Children and Families, the Florida Department of Children and Families may, by written notice to the parties, terminate the agreement upon no less than twenty-four (24) hours notice. Said notice shall be delivered by certified mail, return receipt requested, or in person with proof of delivery. In witness whereof, the parties have caused this 6 page agreement to be executed by their undersigned officials as duly authorized. Florida Department Of Children and Families District 11 Program Office Monroe County In-Home Services signature signature Charles "Sonny" MCCoY ^~_~CC_~_~~~_.-~~~,-'_c~-~---~-------------- ------------~.~~~~~-~-~ prim name print name Mayor ~~______~__~~__o_c________,_~...------r---~~c----'- ~"_'~__ _ccc__~,~_~c_~~~__~cc-"-"-___.------'-"-"-~~'~.. title title ..."cc____oc~.__~,_c~~ ,.~'cc~~~~_~~'--..occ-~ ,~"...oc'c date ~--_.~---~-~.--.---.-----.... date MONROE COUNTY ATTORNEY APPROVED AS TO FPFM: / /. " t.L- 6