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Item R01 BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Meeting Date: November 18.2009 Division: _BOCC Bulk Item: Yes NO--1L Department: George Neugent Staff Contact PersonlPhone #: T. Marble 4512 AGENDA ITEM WORDING: Discussion ofFEMA Inspection Program procedures at point of sale of residential and commercial properties and providing a certificate of occupancy for the validity of a dO\\-TIstairs enclosure. ITEM BACKGROUND: PREVIOUS RELEVANT BOCC ACTION: CONTRACT/AGREEMENT CHANGES: STAFF RECOMMENDATIONS: TOT AL COST: INDIRECT COST: BUDGETED: Yes _No DIFFERENTIAL OF LOCAL PREFERENCE: COST TO COUNTY: SOURCE OF FUNDS: REVENUE PRODUCING: Yes No AMOUNT PER MONTH_ Year APPROVED BY: County Atty _ OMBlPurchasing _ Risk Management_ DOCUMENT A nON: Included ~ Not Required_ DISPOSITION: AGENDA ITEM # Revised 7/09 ~-\ll(J'- ~~ October 18, 2009 Dear Mayor Neugent, I am writing to you today about my experience with the Pilot Program., in regard to downstairs enclosures. I just received my letter of compliance from Dianne Bair at the county after 15 months of living on an emotional roller coaster. I am not sure if I received my letter to inspect my downstairs because of pulling a permit (which I do for EVERY project) or because it was "my time" due to my house being built in 1990, but when I received it, the nightmare began. My code enforcement inspector Kerri Walbroehl was nothing but professional and courteous. She could tell we were never told portions of our pennitted enclosure were illegal because when we bought our home in November 2003, we were not told by a realtor and/or NEVER INSPECTED BY THE COUNTY EVEN THOUGH THE PILOT PROGRAM BEGAN IN 2002!!!!! When we received our letter from Dianne Bairabout what was "illegal" and what to do to "fix" the issues, we started the process of asking MANY questions and paying our fees for our demolition permit. Dianne Bair always got back to us immediately with questions. My problem with this part of the inspection is that people are treated like contractors and Ms. Bair and some at the building department asswne we know the codes of compliance and how to reach them. When the $300 fee to inspect the premises is paid at the building department. the employees should be required to hand out the codes of compliance for below flood level areas. This should be part of the process. If it wasn't for... at the Stock Island building department, I would have pulled my hair out! When we applied for our demolition permit and paid $350 for THIS part of the process, we should have been given not just the building and plumbing changes, but also the electrical changes. Needless to say we failed the electrical inspection the first time around because we had no knowledge of the problems to fix because everyone "asswned" we as everyday people know what we were doing. All 3 inspectors, Mike with building, Corey with plumbing and Mike with electrical were all very pleasant and helpful. My headaches with this entire nightmare include the following: 1. The fees for the inspection and demolition permit are outrageous! $300 for the County to inspect and $350 to demolish the enclosure just in feesl We were lucky we could demo the areas ourselves, but still paid hWl<lreds of dollars for dump fees and costs at Home Depot. 2. People should be treated, not as contractors with knowledge of the process, but rather as ordinary people when they receive their letter of non -compliance and apply for permits. A copy of all codes should be given to each person. 3. WHERE WAS THE COUNTY WHEN WE BOUGHT OUR HOME IN NOVEMBER2003? mE PILOT PROGRAM STARTED IN 2002!!!!1 THE COUNTY IS SUPPOSED TO INSPECT EACH HOME WITH AN ENCLOSURE AT TIlE TIME OF SALE SO WHERE WERE YOU? WE COULD HAVE PREVENTED TillS ENTIRE NIGHTMARE IF YOU DID THE INSPECTION WHEN YOU WERE SUPPOSED TO AT THE TIME OF SALE! Thank you for your time and attention to this matter. I only hope that changes can be made and inspections can take place, when they are supposed to, so that others do not have to experience our frustrations. K:w-.A.L.-J J + 11c [U>~(oJ f'Y)0IJ · CO <<]