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Item G12BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Meeting Date: August 19, 2009 Division: Growth Management Bulk Item: Yes _ No _ Department: Planning and Environmental Resources Staff Contact Person: Andrew O. Trivette Growth Management Director AGENDA ITEM WORDING: Approval of the Code Enforcement Action Plan which includes altering the job description of a current employee and the creation of one (1) FTE position within the Code Enforcement Department. ITEM BACKGROUND: The Code Enforcement Department has been the subject of many complaints during the last year. The complaints indicate that many of our customer's frustrations may be alleviated through some simple changes in personnel structure and function. The first action is the movement of an existing employee to a needed job function providing support for the Growth Management Attorneys. The second is the creation of a new FTE to serve as a general Code Enforcement Inspector to replace the position described above. PREVIOUS RELEVANT BOCC ACTION: n/a STAFF RECOMMENDATIONS: Approval TOTAL COST:$37,988.28 Base Salary ($53,721.53 with Benefits) INDIRECT COST: n/a BUDGETED: Yes x No DIFFERENTIAL OF LOCAL PREFERENCE: n/a COST TO COUNTY: $53,721.53 SOURCE OF FUNDS: 148-60500-510120 REVENUE PRODUCING: Yes No x AMOUNT PER MONTH Year APPROVED BY: County Atty _ OMB/Purchasing Risk Management DOCUMENTATION: Included x Not Required DISPOSITION: AGENDA ITEM # MEMORANDUM MONROE COUNTY GROWTH MANAGEMENT DIVISION We strive to be caring, professional and fair To: Roman Gastesi, County Administrator (%,., IT From: Andrew Omer Trivette,Growth Management Division Director Date: Tuesday August 4, 2009 .. RE: Code Enforcement Action Plan The intention of this memorandum is to provide additional detail concerning the proposed job description change for a current employee and the addition of one FTE as a Code Enforcement Inspector. The Code Enforcement Department has been the subject of many complaints during the last year. The complaints indicate that many of our customer's frustrations may be alleviated through some simple changes in personnel structure and function. It is in an effort to address these issues that I present the following action plan. The first action that I am taking does not require BOCC approval, however it illustrates the effort and thought with which we have approached this concern. The Growth Management Division currently monopolizes the time and energy of two (2) full time Assistant County Attorneys. Susan Grimsley assists the Growth Management Director in the legal issues which constantly weigh on daily decisions, serves as the attorney for the Affordable Housing Advisory Committee, and is the staff attorney for Planning Commission Meetings. Lisa Granger serves as the attorney for the Code Enforcement Department, staff attorney at the Special Magistrate Code Enforcement hearings, and will soon assume the duties of staff attorney at the Contractor's Examining Board hearings. Both of these attorneys provide an outstanding service to the Division and the County. However, they are often overwhelmed with the volume of work they are expected to produce and cannot be expected to continue at their current pace. In an effort to assist them we are moving an existing employee to the position of Attorney's Aide with the employee's encouragement. This move will allow us to maximize this particular employee's strengths while minimizing weaknesses. The attached memorandum from the Code Enforcement Director further outlines the benefit of this move and provides a draft job description for the position. This move does come at a cost. Currently we have a total of six (6) general Code Enforcement Inspectors to cover our sizeable jurisdiction. This number of inspectors is not adequate to provide quality customer service. This lack of time to spend with a customer leads to the often confrontational environment an enforcement personnel encounters in the field. With the above transfer of one such inspector to another position without inspection duties reduces this already deficient number to five (5). I request that the BOCC enable this needed action by approving the creation of a new FTE position to serve as a general Code Enforcement Inspector (area to be assigned). I feel that these two (2) actions will provide needed support and stability for the Code Enforcement Department. This plan will allow for customer service improvement and applicant satisfaction. The total additional cost for this plan of action shall be $53,721.53. The Growth Management Division and OMB concur that this expense may be absorbed by the current 2010 Budget Proposal. Monroe County Giow.thl a,��ge:�c�t D���::����: Page MEMORANDUM MONROE COUNTY GROWTH MANAGEMENT DIVISION BUILDING DEPARTMENT We strive to be caring, professional and fair TO: Andrew O. Trivette, Growth Management Division Director FROM: Ronda L. Norman, Sr. Director, Code Enforcement DATE: July 24, 2009 RE: Change of Position Description and Duties GMCE010 The purpose of this memo is to request the change of title and duties of the current position GMCE010 within the Code Enforcement Department and to recommend this change for the following reasons: Currently the Assistant County attorney's have no administrative support in the Marathon office. Based upon the amount of time spent in the Marathon office and the amount of work generated they have expressed a need for this administrative function. The amount of time being spent by the Assistant County attorneys providing their own administrative support distracts from their regular functions and duties creating a back log and unfulfilled obligations or delays in the process. Having a person in house with the abilities and knowledge to fulfill these needs will expedite the request, improve the process and time management of the assistant county attorney's duties while providing a cost effective and streamlined process. MONROE COUNTY JOB DESCRIPTION Position Title: Attorne 's Aide Date: Position Level: 8 FLSA Status: NONEXEMPT Class Code: GENERAL DESCRIPTION The primary function of this position is to assist the GM attorney's with the daily administrative functions of these positions. Perform regular and advanced clerical functions and support. Prepare routine and essential legal research, documents and correspondence. KEY RESPONSIBILTTES Growth Management Division: A. Planning, Environmental Resources, Building Department & Code Enforcement 1) Primary contact and support for GM Assistant County Attorneys • *Research legal issues in preparation of memorandums of law and briefs • *Research property history including ownership, tax events, and official records for court actions or pending actions • *Research and retrieve agenda minutes, public records, minutes of BOCC meetings from Clerks office • *Open and Maintain Files OW • *Research West Law • Performs Other duties as assigned 2) Code Enforcement, Contractors Board and Growth Management Support • *Research and retrieve information for Contractors Board • *Research West Law as required • *Research past actions from Code Enforcement cases for chronological order of events • *Prepare demand letters for collections • *Maintain Calendar for payments and other actions • *Open and maintain files • Performs other duties as assigned * Indicates an "essential"job function. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this 11 H a] Position Title: Attorne 's Aide Class Code: Position Level: 8 KEY JOB REQUIREMENTS Education: High School Diploma or GED required Experience: 3 to 5 years experience in operational characteristics and functions of Growth Management fields. Impact of Actions: Works directly with Assistant County Attorneys in daily functions which usually affect the assigned department, but may at times affect operations, services, individuals—ir activities of others outside of the assigned department. Complexity. Analytic: Work is non -standardized and widely varied requiring the a substantial variety of procedures, policies, and/or precedents used in combination. Frequently, the application of multiple, technical activities is employed; therefore, analytical ability and inductive thinking are required. Problem solving involves identification and analysis of diverse issues. Decision Making: Analytic: Supervision is present to establish and review broad objectives relative to basic position duties or departmental responsibilities. Independent judgment is required to study previously established, often partially relevant guidelines; plan for various interrelated activities; and coordinate such activities within a work unit or while completing a project. Communication Requires strong professional communication skills with regular contacts within a variety with Others: of departments to carry out programs and specialized matters. Occasionally requires contact with officials at higher levels. Managerial Skills: Involves no responsibility or authority for the direction of others. Working Conditions/ Work requires only minor physical exertion and/or physical strain. Work is generally Physical Effort: confined to office requiring extended periods of sitting or standing. On Call None Requirements: Other: Must be proficient with computers and various software applications. Working knowledge of LDR's, Florida Statutes and County Codes related to Growth Managements functions. Valid Florida Drivers License. APPROVALS Department Head: Name: Signature: Date: Division Director: Name: Signature: Date: County Administrator: Name: Signature: Date: On this date I have received a copy of my job description relating to my employment with Monroe County. 9 Name: Signature: Date: MONROE COUNTY JOB DESCRIPTION Position Title: INSPECTOR CODE ENFORCEMENT Date: 4/l/99 Position Level: 8 1 FLSA Status: NonExempt Class Code: 8-1 GENERAL DESCRIPTION Primary function is to receive, document and investigate violations of the Monroe County Code, Standard Building Code and State and Federal Regulations. KEY RESPONSIBILITIES 1. *Investigate complaints of violations. 2. Performs research as required. 3. Prepare, compose, and organize evidence. 4. *Attends Special Master hearings as required in order to prosecute violators. 5. Issue citations and/or notices of violations. 6. *Communicate with the public during investigations. 7. *Travels as required throughout area of responsibility. * Indicates an "essential" job function. The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 11 M Position Title: INSPECTOR, CODE ENFORCEMENT Class Code: 8-1 1 Position Level: 8 KEY JOB REQUIREMENTS Education: Associate's Degree or Two Year College equivalent required. Experience.- 2 to 3 years. Impact of Actions: Makes recommendations or decisions which usually affect the assigned department, but may at times affect operations, services, individuals, or activities of others outside of the assigned department. Complexity: Analytic: Work is non -standardized and widely varied requiring the interpretation and application of a substantial variety of procedures, policies, and/or precedents used in combination. Frequently, the application of multiple, technical activities is employed; therefore, analytical ability and inductive thinking are required. Problem solving involves identification and analysis of diverse issues. Decision Making: Analytic: Supervision is present to establish and review broad objectives relative to basic position duties or departmental responsibilities. Independent judgment is required to study previously established, often partially relevant guidelines; plan for various interrelated activities; and coordinate such activities within a work unit or while completing a project. Communication Requires regular internal and external contacts to carry out programs and to explain with Others: specialized matters. Occasionally requires contact with officials at higher levels on matters requiring cooperation, explanation and persuasion, as well as with the public involving the enforcement of regulations, policies and procedures Managerial Skills. Involves no responsibility or authority for the direction of others. Working Conditions/ Work requires only minor physical exertion and/or physical strain. Work environment Physical Effort: involves only infrequent exposure to disagreeable elements On Call None. Other. Florida Drivers License. On this date I have received a copy of my job description relating to my employment with Monroe County. Name: Signature: 0 Date: