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Item C03BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Meeting Date: March 19, 2008 Division: Employee Services Bulk Item: Yes X No Department: Employee Benefits Staff Contact Person/Phone #: Maria Z. Fernandez -Gonzalez — 292-4448 AGENDA ITEM WORDING: Approval of Business Associate Addendum: Group Health Plan with Delta Dental Insurance Company, administrator of group dental program for Monroe County. Addendum covers security of Protected Health Information (PHI) as required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule effective April 13, 2006. ITEM BACKGROUND: The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule effective April 13, 2003 requires the entering of Business Associates Agreements with providers of health care services to regulate the use and disclosure of Protected Health Information (PHI). PREVIOUS RELEVANT BOCC ACTION: N/A CONTRACT/AGREEMENT CHANGES: New provisions covered under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). STAFF RECOMMENDATIONS: Approval. TOTAL COST: N/A BUDGETED: Yes No COST TO COUNTY: N/A SOURCE OF FUNDS: REVENUE PRODUCING: Yes _ No _ AMOUNT PER MONTH Year _ APPROVED BY: County Atty��' OMB/Purchas' Risk Management DOCUMENTATION: Included X Not Required DISPOSITION: AGENDA ITEM # Revised I1/06 ECENED FEB 2 7 2008 "E-r C UNTY So�MONROE KEY WESTEc7RIDA 33040 (305)294-4641 � Office of the Employee Services Division Director W�17jjmr The Historic Gato Cigar Factory 1100 Simonton Street, Suite 268 Key West, FL 33040 (305) 2924458 — Phone ''4# (305) 292-4564 - Fax TO: Board of County Commissioners FROM: Teresa E. Aguiar, Employee Services Dir r ^� BOARD OF COUNTY COMMISSIONERS Mayor Charles "Sonny" McCoy, District 3 Mayor Pro Tern Mario Di Gennaro, District 4 Dixie M. Spehar, District 1 George Neugent, District 2 Sylvia I Murphy, District S DATE: February 27, 2008 SUBJ: Approval of Addendum to Contract - HIPAA This item requests approval of an amendment to the existing contract between the County and Delta Dental Insurance Company. The Business Associate Addendum covers the period of January 31, 2008 and shall continue until the Contract is terminated. The addendum outlines the company's privacy practices and provisions adhered to as they pertain to the covered individual's protected health information as required by the Health Insurance Portability and Accountability Act (HIPAA). It is recommended that the BOCC approve the addition of the amendment to the current contract. If you have any questions on this item, please do not hesitate to contact me at X4458. HIPAA BUSINESS ASSOCIATE ADDENDUM: GROUP HEALTH PLAN This HIPAA Business Associate Addendum ("Business Associate Addendum") supplements and is/will be made a part of the group dental contract ("Contract") by and between Monroe County Board of County Commissioners ("Sponsor/Contractholder") on behalf of the group health plan and Delta Dental Insurance Company ("Delta Dental"). This Business Associate Addendum is effective on the later of April 14, 2003 or the effective date of the Contract. RECITALS Whereas, the administrative simplification provisions of the Health Insurance Portability and Accountability Act of 1996 and related regulations require that contracts between covered entities and entities known as business associates comply with enumerated standards and requirements; Whereas, the Sponsor/Contractholder executes this Business Associate Addendum on behalf of the Group Health Plan; Whereas, Delta Dental's administration of the group dental program for the Sponsor/Contractholder makes Delta Dental a business associate of the Group Health Plan as described or defined under HIPAA; Whereas, the purpose of this Business Associate Addendum is to satisfy the HIPAA standards and requirements; Now therefore, in consideration of the mutual promises below, the Sponsor/Contractholder, the Group Health Plan and Delta Dental agree as follows: SECTION 1 - DEFINITIONS 1.1 "HIPAA" shall mean the administrative simplification provisions of the Health Insurance Portability and Accountability Act of 1996 and related regulations, Title 45 Parts 160 and 164 of the Code of Federal Regulations, as amended from time to time. 1.2 "Protected Health Information" (PHI) shall have the same meaning as defined in HIPAA and shall apply to those individuals who are eligible and/or enrolled in the Group Health Plan's dental benefit program administered by Delta Dental. 1.3 Terms used, but not otherwise defined, in this Business Associate Addendum shall have the same meaning as those terms have in HIPAA. SECTION 2 - BUSINESS ASSOCIATE AGREEMENT 2.1 The provisions of this Section 2 control over any provision in the Contract that conflicts with this Section 2. 2.2 Permitted Uses and Disclosures. a. Delta Dental shall use and/or disclose PHI received, created or maintained by Delta Dental in accordance with the uses and disclosures described in Exhibit A. b. Delta Dental shall not use or further disclose PHI other than as permitted or required by this Business Associate Addendum, any law or regulation. DDIC HIPAA BAA (Insured-12/06) C. Except as otherwise limited in this Business Associate Addendum, Delta Dental may use PHI for Delta Dental's proper management and administration or to carry out Delta Dental's legal responsibilities. d. Except as otherwise limited in this Business Associate Addendum, Delta Dental may disclose PHI for Delta Dental's proper management and administration, provided that disclosures are Required By Law, or Delta Dental obtains reasonable assurances from the person to whom the PHI is disclosed that it will remain confidential and used or further disclosed only as Required By Law or for the purpose for which it was disclosed to the person, and the person notifies Delta Dental of any instances of which it is aware in which the confidentiality of the PHI has been breached. 2.3 Appropriate Safeguards. Delta Dental agrees to use appropriate safeguards to prevent its use or disclosure of PHI other than as provided for by this Business Associate Addendum. 2.4 Mitigation. Delta Dental agrees to mitigate, to the extent practicable, any harmful effect that is known to Delta Dental of a use or disclosure of PHI by Delta Dental in violation of the requirements of this Business Associate Addendum. 2.5 Reportinq of Disclosures of PHI. As soon as practical after discovery, Delta Dental shall report to the Group Health Plan, or its designate, any use or disclosure of PHI by Delta Dental not provided for in this Business Associate Addendum of which Delta Dental becomes aware. 2.6 Agents and Contractors. Delta Dental shall ensure that any Delta Dental agent or subcontractor to whom Delta Dental discloses PHI agrees, in writing, to be bound by the same restrictions and conditions that apply to Delta Dental through this Business Associate Addendum. 2.7 Access to and Availability of PHI. Delta Dental shall, in accordance with HIPAA and as appropriate: a. Provide access to the requested PHI within Delta Dental's or its agent's or subcontractor's possession. The Group Health Plan shall as soon as practicable forward to Delta Dental any requests the Group Health Plan receives from the individual. Delta Dental shall be responsible for responding to the Group Health Plan or individual who sent the request to Delta Dental. If the response is to be sent to the Group Health Plan, Delta Dental shall send the PHI to the Group Health Plan within fifteen (15) days of Delta Dental's receipt of the request. b. Amend, notify appropriate recipients of any amendment, and incorporate any amendment to the requested PHI within Delta Dental's possession or its agent's or subcontractor's. The Group Health Plan shall as soon as practicable forward to Delta Dental any requests the Group Health Plan receives from the individual. Delta Dental shall be responsible for responding to the Group Health Plan or individual who sent the request to Delta Dental. If the response is to be sent to the Group Health Plan, Delta Dental shall send the response to the Group Health Plan within thirty (30) days of Delta Dental's receipt of the request. C. Provide an accounting of disclosures of PHI as required by HIPAA. The Group Health Plan shall as soon as practicable forward to Delta Dental any requests the Group Health Plan receives from the individual. Delta Dental shall be responsible for responding to the Group Health Plan or individual who sent the request to Delta Dental. Delta Dental agrees to track, and request that its agents or subcontractors track, all such disclosures of PHI that would be required to respond to a request for accounting of disclosures of PHI as required by HIPAA. If the response is to be sent to the Group Health Plan, Delta Dental shall send the accounting to the Group Health Plan within thirty (30) days of Delta Dental's receipt of the request. DDIC HIPAA BAA (Insured-12/06) 2 2.8 Availability of Delta Dental's Internal Practices Books and Records. Delta Dental agrees to make its internal practices, books and records, including policies and procedures and PHI, relating to its use and disclosure of PHI available to the Group Health Plan, upon reasonable notice from the Group Health Plan, and the Secretary of Health and Human Services for purposes of determining Group Health Plan's and Delta Dental's compliance with this Business Associate Addendum and the HIPAA privacy standards. 2.9 Sponsor/Contractholder Compliance. If the Sponsor/Contractholder and/or Group Health Plan receives non -enrollment PHI from Delta Dental, then the Sponsor/Contractholder and/or Group Health Plan, as appropriate, shall be responsible for their compliance with HIPAA's administrative requirements resulting from the Sponsor/Contractholder's and/or Group Health Plan's activities including but not limited to, privacy officer designation, training, etc. 2.10 Sponsor/Contractholder Responsibilities. Sponsor/Contractholder and/or Group Health Plan agree to timely: a. Forward any request it receives to the appropriate party as set forth in section 2.7 above, b. Notify Delta Dental of any restriction, or any change thereto, to the use or disclosure of PHI that the Group Health Plan has agreed to in accordance with 45 CFR 164.522, to the extent that such restriction(s) and/or change(s) may affect Delta Dental's use or disclosure of PHI; and C. Notify Delta Dental of any changes in, or withdrawal of, any authorizations provided to the Group Health Plan by the individual and forwarded by the Group Health Plan to Delta Dental. Unless otherwise specifically provided in this Business Associate Addendum, Delta Dental shall only be responsible to comply with the authorizations, restrictions or limitations conveyed by the Sponsor/Contractholder in accordance with this Section 2.10. 2.11 Term and Termination of the Contract and this Business Associate Addendum. a. Term. The term of this Business Associate Addendum shall be effective on the effective date of the Contract and shall continue until the Contract is terminated. b. Termination for Cause. The Sponsor/Contractholder may terminate this Business Associate Addendum and the Contract upon the Sponsor/Contractholder's knowledge that Delta Dental has materially breached this Business Associate Addendum if, within thirty (30) days after receipt of written notice of such material breach, Delta Dental fails to take action to cure the breach or end the violation. Sponsor/Contractholder may immediately terminate this Business Associate Addendum and the Contract if Delta Dental has breached a material term of this Business Associate Addendum and cure is not possible. If neither termination nor cure is feasible, Sponsor/Contractholder may report the violation to the Secretary of Health and Human Services. C. In the event of any termination of this Business Associate Addendum, Delta Dental shall return or destroy all PHI that Delta Dental still maintains in any form and shall retain no copies. If return or destruction is not feasible because such PHI is necessary to fulfill Delta Dental's legal responsibilities or other management and administrative purposes, Delta Dental shall retain the PHI and shall continue to protect the confidentiality of PHI as required by this Business Associate Addendum. Delta Dental shall limit any use or disclosure of PHI to those purposes that make the return or destruction of PHI infeasible. Delta Dental agrees to require that any PHI in the possession of its agents or subcontractors be retained, returned or destroyed, as applicable. DDIC HIPAA 6AA (Insured-12/06) d. The following sections shall survive termination of this Addendum: 2.7, 2.8, 2.11, 5.2, and 5.3. 2.12 Notice of Privacy Practices. Delta Dental's notice of privacy practices will be provided to the primary enrollees covered under the group dental plan administered by Delta Dental. However, Delta Dental and the Sponsor/Contractholder agree that Delta Dental will delegate the distribution of Delta Dental's notice to the Sponsor/Contractholder, and the Sponsor/Contractholder agrees to distribute, at no cost to Delta Dental, that privacy notice to the primary enrollees within the time frames required by HIPAA. 2.13 Security Rule Provisions. Delta Dental will comply with the following provisions by April 21, 2005, or such other applicable compliance date. For purposes of this section, "electronic protected health information" (ePHI) shall have the same meaning as defined in HIPAA and shall apply to those individuals who are eligible and/or enrolled in the Group Health Plan's dental benefit program administered by Delta Dental. a. ' Delta Dental shall implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the ePHI that it creates, receives, maintains, or transmits on behalf of the Group Health Plan. b. Delta Dental shall ensure that any agent, including a subcontractor, to whom Delta Dental provides ePHI agrees to implement reasonable and appropriate safeguards to protect ePHI. C. ° As soon as practical after discovery, Delta Dental shall report to the Group Health Plan any Security Incident of which Delta Dental becomes aware. d. Delta Dental agrees to authorize termination of this Business Associate Addendum and the Contract as described in Section 2.11, above, by the Sponsor/Contractholder if the Sponsor/Contractholder has knowledge that Delta Dental has violated a material term of this Business Associate Addendum. SECTION 3 — DISCLOSURE TO PLAN SPONSOR/CONTRACTHOLDER 3.1 Amendment of the Contract. Delta Dental and Sponsor/Contractholder agree to amend the Contract as set forth in this section to allow the Group Health Plan and/or Delta Dental to disclose non -enrollment PHI to the Sponsor/Contractholder. 3.2 Notice of Privacy Practices. Delta Dental's notice of privacy practices will advise that Delta Dental may disclose non -enrollment PHI to the Sponsor/Contractholder. 3.3 Disclosure of PHI to Plan Sponsor/Contractholder. The Sponsor/Contractholder represents and warrants that if the prior conditions in Sections 3.1 and 3.2 have been met, Delta Dental may disclose non -enrollment PHI to the classes of employees and other persons identified by Sponsor/Contractholder to carry out the plan administration functions. Delta Dental shall not disclose PHI to such persons for the purpose of employment -related actions or decisions or in connection with any other benefit plan of the Sponsor/Contractholder. 3.4 Identification of Employees and Other Persons. The Sponsor/Contractholder agrees that Delta Dental may rely upon the most recent list of classes of employees (or update thereof) provided by the Sponsor/Contractholder. 3.5 Disclosure of Enrollment and Summary Health Information. Sections 3.1 and 3.2 do not apply to disclosures of enrollment information and summary information as defined in HIPAA. Delta Dental may disclose to the Sponsor/Contractholder summary health information: a. To obtain premium bids for providing dental benefits coverage under the Group Health Plan; DDIC HIPAA BAA (Insured-12/06) 4 b. To modify, amend or terminate the Group Health Plan; or As otherwise permitted by HIPAA. 3.6 Amendment of this Addendum as Group Health Plan Document. Sponsor/Contractholder and Delta Dental acknowledge that the Contract constitutes the group health plan document for the dental program administered by Delta Dental. This section 3.6 shall serve as the amendment to the group health plan document as required by HIPAA to permit Delta Dental to disclose non -enrollment PHI to the Sponsor/Contractholder. The provisions of this Section 3.6 control over any provision in the Contract that conflicts with this section. a. Sponsor/Contractholder Certification. The following terms of this section incorporate the requirements of HIPAA to permit the Group Health Plan or Delta Dental to lawfully disclose non -enrollment PHI to the Sponsor/Contractholder or its agents. This section shall serve as the Sponsor/Contractholder's certification as required by HIPAA. b. Permitted Uses and Disclosures. i. Sponsor/Contractholder, its directors, officers, employees, contractors and agents shall use and/or disclose PHI received by Sponsor/Contractholder solely in accordance with the uses and disclosures described in Exhibit B which is attached to and made a part of this Business Associate Addendum. ii. Sponsor/Contractholder shall not, and shall ensure that its directors, officers, employees contractors and agents do not, use or further disclose PHI in any manner except as permitted or required by this Business Associate Addendum or as required by law or regulation. C. Agents and Subcontractors. Sponsor/Contractholder shall ensure that any agent or subcontractor that will have access to PHI from Sponsor/Contractholder agrees to be bound by the same restrictions, terms and conditions that apply to Sponsor/Contractholder pursuant to this Business Associate Addendum. d. Employment -Related Actions and Decisions. The Sponsor/Contractholder shall not use or disclose PHI for employment -related actions or decisions or in connection with any other benefit plan of the Sponsor/Contractholder. e. Reporting of Disclosures of PHI. Sponsor/Contractholder shall, as soon as possible after becoming aware of an actual or suspected disclosure of PHI in violation of this Business Associate Addendum by Sponsor/Contractholder, its officers, directors, employees, subcontractors or agents or by a third party to which Sponsor/Contractholder disclosed PHI pursuant to this Business Associate Addendum, report any such disclosure to the Group Health Plan. f. Access to and Availability of PHI. Sponsor/Contractholder shall timely and in compliance with HIPAA requirements: i. Make available to the Group Health Plan or Delta Dental, as appropriate, the requested PHI to respond to an individual's request for access to PHI. ii. Provide to the Group Health Plan or Delta Dental, as appropriate, the requested PHI to respond to a request for amendment and shall incorporate any amendment received from the Group Health Plan or Delta Dental. iii. Make available to the Group Health Plan or Delta Dental, as appropriate, the requested PHI to respond to an individual's request for an accounting of disclosures of PHI. DDIC HIPAA BAA (Insured-12/06) 5 The Sponsor/Contractholder agrees to track all disclosures of PHI that would be required to respond to a request for accounting of disclosures of PHI as required by HIPAA. g. Availability of Sponsor's/Contractholder's Internal Practices. Books and Records. Sponsor/Contractholder agrees to make its internal practices, books and records relating to the use and disclosure of PHI received from the Group Health Plan or Delta Dental available to the Secretary of Health and Human Services for purposes of determining the Group Health Plan's and Sponsor/Contractholder's compliance with the HIPAA privacy standards. h. Return or Destruction of PHI. Sponsor/Contractholder shall return or destroy all PHI received from the Group Health Plan or its agent that the Sponsor/Contractholder maintains in any form and shall retain no copies when such PHI is no longer needed for the purpose for which the disclosure was made. If return or destruction is not feasible, Sponsor/Contractholder shall continue to protect the confidentiality of PHI as required by this Business Associate Addendum and limit any use or disclosure of PHI to those purposes that make the return or destruction of PHI infeasible. i. Adequate Separation. Sponsor/Contractholder shall ensure adequate separation as required by HIPAA by doing the following: i. Sponsor/Contractholder shall identify the Sponsor/Contractholder's classes of employees or other persons to whom the Group Health Plan, its agent, or Delta Dental shall disclose PHI. ii. Sponsor/Contractholder shall restrict access to PHI and use of PHI by such employees or other persons to the plan administration functions that Sponsor/Contractholder performs for the Group Health Plan. iii. Sponsor/Contractholder shall implement an effective mechanism for resolving any issues of noncompliance by such employees or other persons, and such mechanism shall be consistent with the terms of this Business Associate Addendum. j. Security Rule Provisions. Sponsor/Contractholder will comply with the following provisions by April 21, 2005, or such other applicable compliance date. For purposes of this section, "electronic protected health information" (ePHI) shall have the same meaning as defined in HIPAA and shall apply to those individuals who are eligible and/or enrolled in the Group Health Plan's dental benefit program administered by Delta Dental. i. Sponsor/Contractholder shall implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the ePHI that it creates, receives, maintains, or transmits on behalf of the Group Health Plan. ii. Sponsor/Contractholder shall ensure that any agent, including a subcontractor, to whom the Sponsor/Contractholder provides ePHI agrees to implement reasonable and appropriate safeguards to protect ePHI. iii. As soon as practical after discovery, Sponsor/Contractholder shall report to the Group Health Plan any Security Incident of which Sponsor/Contractholder becomes aware. iv. Sponsor/Contractholder shall ensure adequate separation as required by HIPAA by complying with Section 3.6 (i) above for the ePHI created and received by the Sponsor/Contractholder. DDIC HIPAA BAA (Insured-12/06) 6 SECTION 4 - DISCLOSURE TO BUSINESS ASSOCIATE 4.1 The Sponsor/Contractholder represents and warrants that prior to requesting Delta Dental to disclose PHI to the Group Health Plan's business associate(s), including but not limited to, a broker, consultant, TPA or auditor, the Group Health Plan, or the Sponsor/Contractholder on the Group Health Plan's behalf, shall have entered into a business associate contract or have other satisfactory arrangement with such business associate(s) that complies with the requirements of HIPAA. Sponsor/Contractholder and/or the Group Health Plan agree to provide Delta Dental with documentation relating to the business associate's permission to receive PHI from Delta Dental. 4.2 Disclosure to a business associate pursuant to this Section 4 shall not include a disclosure to the Sponsor/Contractholder nor to its identified employees. SECTION 5 - GENERAL 5.1 Amendment to Business Associate Addendum. Sponsor/Contractholder and Delta Dental agree to amend this Business Associate Addendum as necessary to comply with federal or state laws or regulations relating to the administrative simplification provisions of HIPAA. 5.2 Indemnification by Delta Dental. Delta Dental agrees to indemnify, defend and hold harmless the Group Health Plan, or the Sponsor/Contractholder on the Group Health Plan's behalf, and their employees, directors, officers, subcontractors, agents or other members of its workforce, each of the foregoing hereinafter referred to as "Indemnified Party," against all actual and direct losses suffered by the Indemnified Party and all liability to third parties arising from or in connection with Delta Dental's breach of sections 2 or 3 of this Business Associate Addendum. Accordingly, on demand, Delta Dental shall reimburse any Indemnified Party for any and all actual and direct losses, liabilities, fines, penalties, costs or expenses (including reasonable attorneys' fees) which may for any reason be imposed upon any Indemnified Party by reason of any suit, claim, action, proceeding or demand by any third party which results from Delta Dental's breach hereunder. Delta Dental's obligation to indemnify any Indemnified Party shall survive the expiration or termination of this Business Associate Addendum for any reason. 5.3 Indemnification by Group Health Plan or Sponsor/Contractholder. The Group Health Plan, or the Sponsor/Contractholder on the Group Health Plan's behalf, agrees to indemnify, defend and hold harmless Delta Dental and its employees, directors, officers, subcontractors, agents or other members of its workforce, each of the foregoing hereinafter referred to as "Indemnified Party," against all actual and direct losses suffered by the Indemnified Party and all liability to third parties arising from or in connection with the Group Health Plan's or Sponsor/Contractholder's breach of Sections 2, 3 or 4 of this Business Associate Addendum. Accordingly, on demand, the Group Health Plan or Sponsor/Contractholder shall reimburse any Indemnified Party for any and all actual and direct losses, liabilities, fines, penalties, costs or expenses (including reasonable attorneys' fees) which may for any reason be imposed upon any Indemnified Party by reason of any suit, claim, action, proceeding or demand by any third party which results from the Group Health Plan's or Sponsor/Contractholder's breach hereunder. The obligation to indemnify any Indemnified Party shall survive the expiration or termination of this Business Associate Addendum for any reason. 5.4 Interpretation. This Business Associate Addendum shall be interpreted to allow the parties to comply with HIPAA, provided, however, that nothing herein shall be construed to grant rights beyond those provided under HIPAA or applicable law. 5.5 No Third Party Beneficiary. Nothing express or implied in this Business Associate Addendum is intended to confer, nor shall anything in this Business Associate Addendum confer, upon any person other than the parties to this Business Associate Addendum and their respective successors and assigns, any rights, remedies, obligations or liabilities whatsoever. DDIC HIPAA BAA (Insured-12/06) IN WITNESS WHEREOF, Sponsor/Contractholder and Delta Dental have duly executed this Business Associate Addendum as of the date listed below. Sponsor/Contractholder represents and warrants that it is signing this Addendum in its capacity as the sponsor of the Group Health Plan and not in a capacity of a business associate to the Group Health Plan. Sponsor/Contractholder: MONROE COUNTY BOARD OF COUNTY COMMISSIONERS Group Contract Number: 10-9595 Signature: _ Print Name: Print Title: Date: Delta Dental Insurance Company Signature: Print Name: Debbie Shealy Print Title: Vice President, Marketing Administration Date: December 26, 2007 JONROE COUNTY ATTORNE'`,' AP ROVED AS TO OR `�� YNTHIA L. HALL ASSISTANT COUNTY ATTORNEY Z --0 DDIC HIPAA BAA (Insured-12/06) 8 EXHIBIT A TO HIPAA BUSINESS ASSOCIATE ADDENDUM: GROUP HEALTH PLAN Delta Dental's Permitted Uses and Disclosures: Except as otherwise limited in this Business Associate Addendum, Delta Dental shall use and disclose PHI: A. To perform the functions, activities, or services for, or on behalf of, the Group Health Plan as specified in the Contract, provided that such use or disclosure would not violate HIPAA if done by the Group Health Plan. B. For the Group Health Plan's treatment, payment and health care operations as defined and permitted under HIPAA with respect to Delta Dental's administration of the dental benefits program for the Group Health Plan as described in the Contract. C. For Delta Dental's treatment, payment and health care operations as defined and permitted under HIPAA with respect to Delta Dental's administration of the dental benefits program for the Group Health Plan as described in the Contract. D. To Delta Dental's agents or subcontractors as necessary for Delta Dental to perform the services described in the Contract. E. To the Group Health Plan's or Sponsor/Contractholder's business associate, agent or subcontractor as requested by the Sponsor/Contractholder. F. To provide Data Aggregation services to the Group Health Plan if mutually agreed upon between Group Health Plan and Delta Dental. G. To provide to or obtain de -identification services for the Group Health Plan if mutually agreed upon between Group Health Plan and Delta Dental. H. As otherwise required or permitted by HIPAA or federal or state law. I. To report violations of law to appropriate federal or state authorities, consistent with 45 CFR §164.502 0) (1). J. As otherwise requested by the Sponsor/Contractholder or the Group Health Plan that is not in violation of HIPAA. DDIC HIPAA BAA (Insured-12/06) 9 EXHIBIT B TO HIPAA BUSINESS ASSOCIATE ADDENDUM: GROUP HEALTH PLAN Sponsor/C ontracthol der's Uses and Disclosures Sponsor/Contractholder shall use and disclose PHI only in compliance with HIPAA and for the purpose of providing plan administration functions to the Group Health Plan. Plan administrative functions are defined as administration functions performed by the plan sponsor of a group health plan on behalf of the group health plan and excludes functions performed by the plan sponsor in connection with any other benefit or benefit plan of the plan sponsor. DDIC HIPAA BAA (Insured-12/06) 10 Notice of Privacy Practices. Confidentiality of your health care information THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. This notice is required by law to tell you how Delta Dental Insurance Company and its affiliates ("Delta Dental") protect the confidentiality of your health care information in our possession. Protected Health Information (PHI) is defined as any individually identifiable information regarding a patient's health care history; mental or physical condition; or treatment. Some examples of PHI include your name, address, telephone and/or fax number, electronic mail address, social security number or other identification number, date of birth, date of treatment, treatment records, x-rays, enrollment and claims records. Delta Dental receives, uses and discloses your PHI to administer your benefit plan or as permitted or required by law. Any other disclosure of your PHI without your authorization is prohibited. We must follow the privacy practices that are described in this notice, but also comply with any stricter requirements under federal or state law that may apply to our administration of your benefits. However, we may change this notice and make the new notice effective for all of your PHI that we maintain. If we make any substantive changes to our privacy practices, we will promptly change this notice and redistribute to you within 60 days of the change to our practices. You may also request a copy of this notice anytime by contacting the address or phone number at the end of this notice. You should receive a copy of this notice at the time of enrollment in a Delta Dental program, and we will notify you of how you can receive a copy of this notice at least once every three years. Permitted Uses and Disclosures of Your PHI We are permitted to use or disclose your PHI without your prior authorization for the following purposes. These permitted uses and/or disclosures include disclosures to you, uses and/or disclosures for purposes of health care treatment, payment of claims, billing of premiums, and other health care operations. If your benefit plan is sponsored by your employer or another party, we may provide PHI to your employer or that sponsor for purposes of administering your benefits. We may disclose PHI to third parties that perform services for Delta Dental in the administration of your benefits. These parties are required by law to sign a contract agreeing to protect the confidentiality of your PHI. Your PHI may be disclosed to an affiliate that performs services for Delta Dental in the administration of your benefits. These affiliates have implemented privacy policies and procedures and comply with applicable federal and state law. We are also permitted to use and/or disclose your PHI to comply with a valid authorization, to notify or assist in notifying a family member, another person, or a personal representative of your condition, to assist in disaster relief efforts, and to report victims of abuse, neglect, or domestic violence. Other permitted uses and/or disclosures are for purposes of health oversight by government agencies, judicial, administrative, or other law enforcement purposes, information about decedents to coroners, medical examiners and funeral directors, for research purposes, for organ donation purposes, to avert a serious threat to health or safety, for specialized government functions such as military and veterans activities, for workers compensation purposes, and for use in creating summary information that can no longer be traced to you. Additionally, with certain restrictions, we are permitted to use and/or disclose your PHI for underwriting. We are also permitted to incidentally use and/or disclose your PHI during the course of a permitted use and/or disclosure, but we must attempt to keep incidental uses and/or disclosures to a minimum. We use administrative, technical, and physical safeguards to maintain the privacy of your PHI, and we must limit the use and/or disclosure of your PHI to the minimum amount necessary to accomplish the purpose of the use and/or disclosure. Examples of Uses and Disclosures of Your PHI for Treatment, Payment or Healthcare Operations Such activities may include but are not limited to: processing your claims, collecting enrollment information and premiums, reviewing the quality of health care you receive, providing customer service, resolving your grievances, and sharing payment information with other insurers. Additional examples include the following. • Uses and/or disclosures of PHI in facilitating treatment. For example, Delta Dental may use or disclose your PHI to determine eligibility for services requested by your provider. • Uses and/or disclosures of PHI for payment. For example, Delta Dental may use and disclose your PHI to bill you or your plan sponsor. • Uses and/or disclosures of PHI for health care operations. For example, Delta Dental may use and disclose your PHI to review the quality of care provided by our network of providers. Disclosures Without an Authorization We are required to disclose your PHI to you or your authorized personal representative (with certain exceptions), when required by the U. S. Secretary of Health and Human Services to investigate or determine our compliance with law, and when otherwise required by law. Delta Dental may disclose your PHI without your prior authorization in response to the following: • Court order; • Order of a board, commission, or administrative agency for purposes of adjudication pursuant to its lawful authority; • Subpoena in a civil action; • Investigative subpoena of a government board, commission, or agency; • Subpoena in an arbitration; • Law enforcement search warrant; or • Coroner's request during investigations Disclosures Delta Dental Makes With Your Authorization Delta Dental will not use or disclose your PHI without your prior authorization if the law requires your authorization. You can later revoke that authorization in writing to stop any future use and disclosure. The authorization will be obtained from you by Delta Dental or by a person requesting your PHI from Delta Dental. Your Rights Regarding PHI You have the right to request an inspection of and obtain a copy of your PHI. You may access your PHI by contacting the appropriate Delta Dental office. You must include (1) your name, address, telephone number and identification number and (2) the PHI you are requesting. Delta Dental may charge a reasonable fee for providing you copies of your PHI. Delta Dental will only maintain that PHI that we obtain or utilize in providing your health care benefits. Most PHI, such as treatment records or X-rays, is returned by Delta Dental to the dentist after we have completed our review of that information. You may need to contact your health care provider to obtain PHI that Delta Dental does not possess. You may not inspect or copy PHI compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding, or PHI that is otherwise not subject to disclosure under federal or state law. In some circumstances, you may have a right to have this decision reviewed. Please contact the privacy office as noted below if you have questions about access to your PHI. You have the right to request a restriction of your PHI. You have the right to ask that we limit how we use and disclose your PHI. We will consider your request but are not legally required to accept it. If we accept your request, we will put any limits in writing and abide by them except in emergency situations. You may not limit the uses and disclosures that we are legally required or allowed to make. You have the right to correct or update your PHI. This means that you may request an amendment of PHI about you for as long as we maintain this information. In certain cases we may deny your request for an amendment. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal. If your PHI was sent to us by another, we may refer you to that person to amend your PHI. For example, we may refer you to your dentist to amend your treatment chart or to your employer, if applicable, to amend your enrollment information. Please contact the privacy office as noted below if you have questions about amending your PHI. You have the right to request or receive confidential communications from us by alternative means or at a different address. We will agree to a reasonable request if you tell us that disclosure of your PHI could endanger you. You may be required to provide us with a statement of possible danger, a different address, another method of contact or information as to how payment will be handled. Please make this request in writing to the privacy office as noted below. You have the right to receive an accounting of certain disclosures we have made, if any, of your PHI. This right does not apply to disclosures for purposes of treatment, payment, or health care operations or for information we disclosed after we received a valid authorization from you. Additionally, we do not need to account for disclosures made to you, to family members or friends involved in your care, or for notification purposes. We do not need to account for disclosures made for national security reasons or certain law enforcement purposes, disclosures made as part of a limited data set, incidental disclosures, or disclosures made prior to April 14, 2003. Please contact the privacy office as noted below if you would like to receive an accounting of disclosures or if you have questions about this right. You have the right to get this notice by e-mail. You have the right to get a copy of this notice by e -mail. Even if you have agreed to receive notice via a -mail, you also have the right to request a paper copy of this notice. Complaints You may complain to us or to the U. S. Secretary of Health and Human Services if you believe that Delta Dental has violated your privacy rights. You may file a complaint with us by notifying the privacy office as noted below. We will not retaliate against you for filing a complaint. Contacts You may contact the Privacy Department at the address and telephone number listed below for further information about the complaint process or any of the information contained in this notice. Delta Dental Insurance Company Contracts and Compliance Attn: Privacy Contact 1000 Mansell Exchange West Building 100, Suite 100 Alpharetta, Georgia 30022 (800) 521-2651 This notice is effective on and after July 1, 2006. Delta Dental Insurance Company Delta Dcnta!'s Use ONLY Group #: Alpharetta, GA 30022 Group Dental Insurance Application _ (770) 645-8700 AE: Mike Molina AM: Nancy Gonzalez Name of Applicant: Monroe County Board of County Commissioners Fed ID/TIN#: 59-6000749 Type of Group: Government Type of Industry: SIC Code: (employer, association, trust: submit association by-laws or trust agreement) Address: 1100 Simonton Street, Room 2-268 Key West FL 33040 Monroe (5trect) (City) (State) (Zip) (County) Name of Contact Person: Maria Fernandez -Gonzalez Telephone 305-292-4448 Fax No.: 305-292-4452 E-mail Address: Fernandez-Maria@monrcecounty-fl.gov Billing address if dierent: Contac•t,- TPA ❑ No ❑ Yes Far: E-mail: Telephone #: Contract Effective Date: January 1, 2008 Length of Contract: Two Years (Through 12/31/09) Type of Contract: ® Non Retention ❑ Self Funded ("ASC") ❑ Self Funded with Stop Loss % ❑ Other Program (check one) ❑ Delta Dental Premier` ("Premier") ❑ Other. --------------------------------------- ® Delta Dental PPO(`PPO")----_----------------------------- Monthl Switchin - - --------------�' Fee Basis - ------$--------- ❑ PPO in/PPO out ® PPO "PA out ❑ Table of Allowance # Type o Dentist PPO Premier Non -Delta Diagnostic & Preventive --------------------------------- ---------- 100% ------------- 100% --------------- 100% - ----------------------------------------------------------- — ------ ❑ Sealants asic -------------------------------------- ---------- 90% ------------- 80% ------ ------ 80% -------------------------------------------------------------------- ® Sealants ® Endo ® Perio ® Oral Surgery Major -------------------------------------- --=------- 60% -----=------ 50% ------------- 50% ---------- ---------------------------------------------------------- ❑ Endo ❑ Perio ❑ Oral Surgery Benefit Year (check one) ---------------_----------------- ------ ---- --------------------------------------------------------------- ® Calendar Year ❑ Contract Year Deductible - ----------------------------------------------------------- $50 per Enrollee; $150 per Family or $ Lifetime Waived on D&P ® yes ❑ no ----------- - ------------------- Annual Maximum -------------------------------------- - ----- ------------------------------------------------------------------------------------------------------- $2,000 Orthodontics (check one) ---------------------------------------------------- - - --------------------------------- ------ - --------------- not applicable ❑ adults, children & students ® children and students only ❑ children only - ----- - ---------------------------- 50% I 50% I /o I Lifetime Ortho Max: $1,500 1 Annual Cap: $ Waiting Period ---------------------------- - -------------------------- ❑ Basic months ❑ Major months ❑ Orthodontic months Waiting periods are calculated for each Enrollee from the effective date reported for the Primary Enrollee. ❑ Yes ❑ No ..... .... ... . ............................- ---- - -------- -.-...------------------------------------------------------- Takeover ❑ yes* ❑ no ---__------------------_-----.-.-..-----._---- .--------- - - - - - ------ I'll --- ------ ---- If yes, previous carrier & takeover period: AIG *please check applicable boxes and provide history. ❑ Deductible Takeover ❑Maximum Takeover ® Orthodontic Takeover ---------------------------------------------------------- Combined Medical / Dental ------------------------------ ❑ yes ® no If yes, name of other carrier: Dual Choice ❑ yes ® no If yes, name of other carrier: ---------------------------------------------------------------------------------------------------------- ❑ y-------- es ®no Missing Tooth Exclusion applies —only teeth extracted under the contract will be covered n- ----- ; ®yesyes ❑ Section-12 125 ------------------------------------------------------------ --------------------------------------------Sect-- Special ): Dotic Partner Adden-- - --- ---- -------- ---- Requests (attach page if necessaryDomestic dum Attached Employer Contribution: ® percentage ❑ dollar amount Employee: 0% Dependent: 0% Monthly Rates: ❑ Two Tier: EE: $ ❑ Three Tier: EE: $ ® Four Tier: EE: $31.80 ❑ Other (specify type and amount): EE & family: $ Two Party: $ Three Party. EE & Spouse: $61.64 EE & ehild(ren): $66.51 If ASC: Per primary member $ EE, Spouse & Child(ren): $96.34 per month or % of claims per month (Continued on nett page) GRP-DEN-AP-RL-2006 rev 09/07 Group Dental Application (Continued) Applicant's Name: Monroe County Board of County Commissioners Census: 1,245 # of Eligible Employees 1,130 # of Employees Participating in Delta Dental's Fee -for -Service Program ----------------------------------------------------- 3�------3 ----------------------------------------------------------- hgibility: # of Months: or # of Days: 60 Hours / week: r' --------st --------- — --------------------------------------------- ---------------------------------------------- Employee Effective Date: ❑ 1' dayof the month following completion of eligibility ❑ Date of hire -------------------------------------- ❑ I' day of month following date of hire ® Day following completion of eli ibili ----ty ------------------ Who is eligible: E All Employees ❑ Class of employees: ® Retired Employees Children to age: Students to age: This program shall become effective only upon issuance of a written agreement executed by a duly authorized officer of Delta Dental. In the absence of fraud or intentional misrepresentation of material fact, the statements in this application are deemed to be representations and not warranties. Any misrepresentation, omission, concealment of fact or incorrect statement which is material to the acceptance of risk may prevent recovery if, had the true facts been known to Delta Dental we would not in good faith have issued the contract at the same premium rate. Except as otherwise limited by the Health Insurance Portability and Accountability Act and its administrative simplification regulations ("HIPAA"), Applicant shall provide Delta Dental with Protected Health Information ("PHI") for the proper implementation, administration and management of the group dental services contract for which Applicant is applying. Delta Dental agrees that the PHI will be held confidential and used or further disclosed only to administer the group dental program as described in the group dental contract or as permitted or required by law. Applicant and Delta Dental shall comply with all the applicable federal and state laws and regulations relating to administrative simplification, security and privacy of PHI, including the terms of any business associate addendum that may be required as part of the group dental contract to be executed between Applicant and Delta Dental. Any person who knowingly and with intent to injure, defraud, or deceive any insurer files a statement of claim or an application containing any false, incomplete, or misleading information is guilty of a felony of the third degree Executed this day of G/ 20Q� for the Applicant Je(` a� BY Kib r— Signature: (please print —name and title) .... -..... AceeptedforDelta Dental Insurance Company This day of Authorizatior initials at: Lf w ' - t F )0 rt l > Cands fate � t Anthony S. Barth, President, Delta Dental Insurance Company Agent Information Are you appointed with Delta Dental Insurance Company? A en Name P y• ❑yes ❑ no g TIN or SS# State license # Signature Address Telephone # (i(applicable) (Street) 10 (State) (riP) (County} �IONROE COUNTY ATTORNE' - AP ROVED AS TO FORIA: LCt c � - YNTHIA L. HALL ASSISTANT COUNTY ATTORNEY 4t� Z- - `L 2. - C GRP-DEN-AP-FIr2006