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Item D1 D1 BOARD OF COUNTY COMMISSIONERS COUNTY of MONROE Mayor Craig Cates,District 1 The Florida Keys Mayor Pro Tern Holly Merrill Raschein,District 5 Michelle Lincoln,District 2 James K.Scholl,District 3 m' David Rice,District 4 Board of County Commissioners Meeting September 20, 2023 Agenda Item Number: D1 2023-1315 BULK ITEM: Yes DEPARTMENT: Tourist Development Council TIME APPROXIMATE: STAFF CONTACT: Ammie Machan 305-296-1552 AGENDA ITEM WORDING: Approval of 4th Amendment to Agreement with Cooke Communications Florida, LLC d/b/a Two Oceans Digital to continue inclusion of online booking service and associated cost with said service and to update name of online booking system. ITEM BACKGROUND: The current Agreement with Two Oceans Digital includes payment of the online booking service on the destinations website to September 30, 2023. It is necessary to amend the Agreement to continue this service and to update the name of the service provider. TDC approved same at their meeting of July 20, 2023 PREVIOUS RELEVANT BOCC ACTION: BOCC approved original Agreement at their meeting of August 19, 2020 and amendments to Agreements at their meetings of November 17, 2020, April 21, 2021 and June 21, 2023. CONTRACT/AGREEMENT CHANGES: Amendment to extend online booking system service STAFF RECOMMENDATION: Approval DOCUMENTATION: 4th Amendment to Agreement with Two Oceans Digital and Original Agree ent.pdf FINANCIAL IMPACT: Line Item Number 116-76065 Insurance to be provided after BOCC approval 2208 AMENDMENT(4T"AMENDMENT)TO AGREEMENT THIS AMENDMENT to Agreement dated this day of 2023, is entered into by and between the Board of County Commissioners of Monroe County, a political subdivision of the State of Florida (County), on behalf of the Tourist Development Council and Cooke Communications Florida, LLC d/b/a Two Oceans Digital hereinafter referred to as "Contractor". WHEREAS, there was an Agreement entered into on August 19, 2020 between the parties, for Contractor to provide professional website services which include consulting and technological advice relating to the Tourist Development Council (TDC)website; and WHEREAS, there was an Amendment to Agreement entered into on November 17, 2020 to include a online booking system to the destinations website and adjust compensation to include costs associated with said service; and WHEREAS, there was an Amendment to Agreement entered into on April 21, 2021 to amend the name of the reservation booking system from Advance Reservations Systems, Inc. to Root Reservation, LLC; and WHEREAS, there was an Amendment to Agreement entered into on June 21, 2023 to extend the Agreement to September 30, 2023 to adjust the cost of bandwidth services; and WHEREAS, it is necessary to Amend the Agreement to continue the inclusion of an online booking system and associated cost with said services and to amend the name of the online booking system from Root Reservation, LLC to Ripe, Inc.; and NOW,THEREFORE,inconsideration of the mutual covenants contained herein the parties agree to amend the Agreement as follows: 1. Paragraph 4 shall be revised to revise item e) Contractor shall continue an online reservation booking system with Ripe, Inc. on the destinations website. Changes to the contracting organization for the online reservation booking system shall be sent to TDC for approval. Contractor shall be reimbursed associated cost as follows: a. Fiscal Years 2024-2025 (October 1, 2023 to September 30, 2025) cost shall not exceed $40,000/Fiscal Year to be invoiced in quarterly service payments of$10,000. 1. The remaining provisions of the Agreement dated August 19,2019 and as amended on November 17, 2020, April 21, 2021, and June 21, 2023 shall remain in full force and effect. Amendment#4 Two Oceans Digital Contract#: 2455 2209 IN WITNESS WHEREOF, the parties have set their hands and seal on the day and year first above written. (SEAL) Board of County Commissioners Attest: Kevin Madok, Clerk of Monroe County As Deputy Clerk Mayor/Chairman MONROE COUNTY ATTORNEY /"�/` �@@R V}:,D AS TO FOR�: Y� ��.�ka CHRISTINE LIMBERT•BARROWS ASSISTANT COUNTY ATTORNEY DATE Cooke Communic #i �Florida, LLC d/b/a Two Oceans Digital By . President Print Name Date: e w AND TWO WITNESSES (2) r Print Name Print Name a ;" Date: Date' Amendment#4 Two Oceans Digital Contract#: 2455 2210 AMENDMENT(3 d AMENDMENT)TO AGREEMENT THIS AMENDMENT to Agreement dated this 21st day of June 2023, is entered into by and between the Board of County Commissioners of Monroe County, a political subdivision of the State of Florida (County), on behalf of the Tourist Development Council and Cooke Communications Florida, LLC d/b/a Two Oceans Digital hereinafter, referred to as "Contractor". WHEREAS, there was an Agreement entered into on August 19, 2020 between the parties, for Contractor to provide professional website services which include, consulting, and technological advice relating to the Tourist Development Council (TDC)website; and WHEREAS, there was an Amendment to Agreement entered into on November 17, 2020 to include a online booking system to the destinations website and adjust compensation to include costs associated with said service; and WHEREAS, there was an Amendment to, Agreement entered into on April 21, 2021 to amend the name of the reservation booking system from Advance Reservations Systems, lnc. to Root Reservation, LLC; and WHEREAS, the Agreement expires on: September 30, 2023 and there in a,n option to extend the Agreement for an additional two (2) year period with the option to adjust the cost of bandwidth services, and WHEREAS, the parties wish to exercise the option to extend the Agreement for an additional two (2) year period and to adjust to cost of bandwidth services from $20,000/year to $35,000/year; and NOW,THEREFORE,in consideration of the mutual covenants contained herein the parties agree to amend the Agreement as follows: 1, Paragraph I shall be revised to read:Term: This Agreement shall expire on September 30, 2025, 1 Paragraph 4.b. shall be revised to read: Baindwidth Service -The Contractor will be, paid on an annual basis, a fee for the service providing electronic marketing collateral aind downloading of videos from, the website. These downloads are expected to average over 15 terabytes of bandwidth transfer per year with great spike fluctuations occurring with certain events or news. Contractor shall have enough bandwidth capacity to handle this average load in addition to having immediate access to additional bandwidth capacity as such peak times or events dictate, The annual cost for this service will be $35,000 which shall be paid in eleven (11) monthly paymenits of $2,916.66 and one (1) payment of $2,916.74, Monroe County's performance and obligation to pay under this Agreement is contingent upon, an ainnual appropriation, by the BOCC. 3. The remaining provisions of the Agreement dated August 191, 20,20 and as amended on November 17, 2020 and April 2021, shall remaiin in full force and effect. Amendment#3 Two Oceans Digital Contract W 2455 2211 WHEREOF, the parties have set their hands and seal on the day,and year "a en. Board of County Commissioners o °�e9ry V� Madok, Clerk of Monroe County 4oer cour.* .+. As Deputy Clerk Mayor Pro Tern MONROE COUNTY ATTORNEY (�I/�i PPR PAST O 0 ['Yn rnp 0� CHRISIINE LIMBERT-BARROWS AS11STA7COUNTYATTORNEY DATE: 5/22123 Cooke.Communications Florida, LLC d/bla Two'Oceans Digital By President Thomas Cooke Print Name Date: / ?Z�� z 3 c_ ►'i c-) N O AND TWO WITNESSESCD mCD 1 N Clinton Barras (2- Karrissa Hamilton Print Name Print Name Date: r bZ.3 Date: Amendment#3 Two Oceans Digital Contract#:2455 2212 eo N N AMENDMENT 2"dAMENDMENT TO AGREEMENT THIS AMENDMENT to Agreement dated this 21 st day of A rill_ 2021,is entered f into by and between the Board of County Commissioners of Monroe County, a political subdivision of the State of Florida ('County), on behalf of the Tourist Development Council and Cooke Communications Florida, LLC d/b/a Two Oceans Digital hereinafter referred to as "Contractor". WHEREAS,there was an Agreement entered into on august 19,2020 between the parties, for Contractor to provide professional website services which include consulting, and technological advice relating to the Tourist Development Council(TDC)website;and WHEREAS,there was an Amendment to Agreement entered into on November 17,2020 to include a online booking system to the destinations website and adjust compensation to include costs associated with said service; and WHEREAS, it has become necessary to amend the name of the reservation booking system from Advance Reservations Systems,Inc.to Root Reservation, LLC; NOWW,THEREFORE,in consideration of the mutual covenants contained herein the parties agree to amend the Agreement as follows: 1. Paragraph 4 shall be revised to include item e) Contractor shall implement an online reservation booking system with Root Reservations, LLC on the destinations website commencing January 1, 2021. Changes to the contracting organization for the online reservation booking system shall be sent to the TDC for approval. Contractor shall' be reimbursed associated cost as follows: a. fiscal year 2021 (October 1, 2020 to September 30, 2021) cost shall not exceed $62,000,to include a onetime advance set upfee of$32,000; a onetime advance quarterly service fee of $10,000, and two additional quarterly payments of $10,000. b. Fiscal years 2022-2023 (October 1, 2021 to September 30, 2023) Cost shall not exceed $40,000/Fiscal Year to be invoiced in quarterly service payments of $10,000. 2. The remaining provisions of the Agreement dated August 19, as amended, shall remain in full force and effect. THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK Amendment Two Oceans Digital Contract#:2455 I F � N N 77, b WiTtrc►ve ve w WHEREOF, vrrdtken. the partaes heave set their hands arty!seat on the clay and year r v> Tr,g r� 01 4 a Board of County Commissiongm Kevin Madok,Clark of Monroe V. /ACA* i t .40 As Deputy Ciark Mayor/Chairman MONROE cC)M"Y ArrOR;NEY C"MSTME I.NA�R'R,T-R,A1Lk�tipS ASVYrANT C, pNSyY`+�/4T■Tt7RNEY Cooke Cerra cations FD'orLda,D_t_C dfWa Two Oceans 019ftai ID,ATE President Thomas Cooke Print Name c: t� AND TWO WITNESSF.S Print Marne Prinrt Nwne late: 1 oats: Amendment qZ Two oceans Ngftal Contract#:2455 -: LO V- CN CN AMENDMENT Ust AMENRM—M TO AGREEMENT THIS AMENDIVIENTto Agreement dated this 17th-day of 'November 2020,Is entered into by and between the board of County Comwi—Is—sloner's of Monroe County, a political subdivision of the State of Florida(County), on behalf of the Tourist Development Council and Cooke Communications Floiricla, LLC d/b/a Two Omas Digital hereinafter referred to as "Contractor". WHER!AS,there was an Agreement entered into on August 19,2020 between the parties, for Contractor to provide professional website services which, Include consulting and technological advice relating,to the Tourist Development Council(TDQ website;and WHEREAS,the parties desire to Amend Agreement to include a online booking system to the destinations website and adjust compensation to Include,costs associated with said service; and NOW,THEREFORE,in consideration of the mutual covenants contained herein the parties agree to the amended Agreement as follows: 1. Paragraph 4 shall be revised to Include item e) Contractor shall implement an online reservation booking system with Advance Reservations Systems,,Inc- on the destinations website commencing January 1,2021,Contractor shall be reimbursed associated cost as follows: a. Fiscal Year 2021 JOctober 1, 2020 to September 30, 2021) cost shall not exceed $62,000,to include a onetime advance set up fee of$32,000; a onetime advance quarterly service fee of $10,000, and two additional quarterly payments of $10,000. b. Fiscal Years 2022-2023 (October 1, 2021 to September 30, 2023) cost shall not exceed WOOD/Fiscal Year to be invoiced in quarterly service payments of $10,000. 2. The remaining provisions of the Agreement dated August 191, as amended, shall remain in full force and effect. THE REMAINDER Of THIS PAGE IS INTENTIONALLY LEFT LANK Amendment#1 Two Oceans Digital Contract#,.2455, f _ � N EN NESSMEREOF, the parties have set their hands and sea] on the day and year written, Board ofCounty Commissioners 'n Madok, Cleric of Monroe Counl- As Deputy Clerk Mayor/Chairman Cooke Communications F orida, LLC d1bla.Two Oceans Digital �y President CD Print Name 'I (2) 1� Ct fe N r " Print iIa Print Name Date: � � � �'� Date: J c��J COOM* w CHIUST UMAM-RAM" Amendment fly. Two Oceans Digital Contract#:2455 ti C%4 C%4 AGREEMEN"r THIS AGREEMENT(Agreement),made and entered into this this 19th day of Atjintst 2020,A.D.,by and between Monroe County,Florida,(hereinafter called the County),and Cooke Communications Florida, LLC cl/b/a,rwo Oceans Digital(hereinafter called the Contractor), WITNESSETTI: WHEREAS, a Request for Competitive Solicitations for the TDC website was issued on March 2,2020; and WHEREAS, Contractor is recommended by the selection committee to be awarded the Agreement and is otherwise qualified to provide professional website and digital services which includes consulting and technological advice relating to the Tourist Development Council(TDC) website, and WHEREAS, the TDC website is a vital component to the promotion of tourism in the Florida Keys, and WHEREAS,the TDC,an advisory board to the County's Board of County Commissioners (BOCC)has recommended to County that an Agreement for website and digital provider services be entered into with Contractor, and NOW THEREFOR1,., in consideration of the mutual covenants contained herein, the parties agree as follows: 1. Terrn: The term of this Agreement is for a period of three (3)years beginning October 1, 2020 and expiring on September 30, 2023, The County shall have an option to extend the Agreement for one additional two(2)year period, 2. Scope of Services: The Contractor shall provide Website and Digital Provider Services for the Monroe County TDC,as described below: a) l3ey PgrsoUnL- This Agreement is a Professional Services Agreement with the expectation that principal personnel will be performing the services. A list of the principal personnel will be given to the TDC for their record, and the TDC shall be informed of any changes in TDC Senior Account Executive(s) position(s). b) At least one Senior Account Executive shall meet with the Monroe County TDC at all regularly scheduled meetings of thcTDC Board and at any other times as directed by the TDC. c) The Contractor agrees to assign a Senior Account Executive who will devote such time and effort as necessary to the account on a priority basis, including full time and emergency situations when required. Duties of the Senior Account Executive or Contractor's assigned representative will include contact as required with the Chairman of the TDC and TDC Marketing Director or other designees. Other duties include Website and Digital Services Agreernent FY 2020 Two Ocearis Digital ID#2455 00 V_ (%4 (%4 consultations with TDC staff, TDC Advisory Committees from the five districts and Umbrella Committees within the Florida Keys as directed by the TDC;and participation and coordination of other related areas of tourism development as it relates to the development of an effective website and digital services prograrn to the'I'DC. d) Key Personnel will also include a Search Engine Optimization (SEO) Specialist to maintain current SEO standards, and a Search Engine Marketing (SEM) Specialist to maintain current paid search techniques and keep abreast of and implement opportunities as they arise. 3. The Contractor agrees to the following services: a) The Contractor shall design, develop, program, maintain and host the website for the County on behalf of the TDC,who retains all approvals. b) The site shall be comprehensive including a hornepage, TDC district content, special Umbrella sections, places to stay, things to do and see, a calendar of events which can be sortable by date, location or event category, an accommodations search,transportation information, news stories, emergency/crisis management situation changes, electronic brochures,videos,live cams,social media connect functionality and other site categories which may require regular updating as deemed appropriate for marketing purposes by the TDC. The site must be created in responsive design or other best practices for those visitors on mobile and tablet devices. Other website and digital service features and responsibilities include: Website adherence to WC AG 2.0 AA or greater accessibility standards to maintain ADA compliance, including regularly updating the website's Accessibility Statement Interactive Maps A search mechanism for the site Integrated social media icons linked to the corresponding TDC social platf.brrns Website language translation capabilities • As TDC Marketing Plans evolve,collaboration with other agencies of record and the TDC Marketing Director to create new site sections or emphasis of themes • Maintaining versions of the website in foreign languages as directed by TDC Marketing Director and on each respective country's Top-level Domain(TLD). • In conjunction with the social media team, optimizing social platform graphics, creating custom Facebook tabs,and consulting as needed on social optimization observations c) The Contractor agrees,to provide web hosting via a dedicated web server and database server not shared with any other entities. d) The Contractor agrees to provide an Integrated Content Delivery Network (CDN) for advanced security and performance, Website and Digital Services Agreement FY 2020 Two Oceans Digital ID9 2455 (%4 (%4 e) The Contractor agrees to provide a high-availability firewall with 24/7 monitoring. f) The Contractor shall guarantee service uptime at more than 99�% except as excused by the conditions of the Uncontrollable Circumstances paragraph of this Agreement. g) The Contractor agrees,to identify and furnish safeguards and backups located in different geographical areas to protect electronic data and programming from both natural and manmade disasters to provide continuous,uninterrupted service, h) The Contractor agrees to host e-mail for the TDC Staff and agencies of record as deemed necessary.The e-snail accounts should have a web-based component that can be accessed from anywhere. The e-mail should have premium virus and Spam protection. i) The Contractor must be available to meet with District Advisory Committees, Umbrella Committees, marketing agencies of record, TDC Board, and TDC staff at regular set meetings or upon request. The Contractor agrees that the TDC will have editorial control and approval of the websites and all contents. k) The Contractor agrees that the TDC,along with its agencies of record, have the right to provide input on the design and creative content of the site. This shall be done by the Contractor upon approval and direction by the TDC Marketing Director. 1) The Contractor shall maintain real-time, live webcams on the TDC website at different locations or events in Monroe County as mutually agreed by all pal-ties. in) The Contractor shall furnish the setup and the capability to download any of the TDC promotional collateral products as online electronic fulfillinent. These should be in Portable Document Format(PDF), and the Contractor shall provide a monthly report on the number of downloads of each category. n) The Contractor shall furnish the Setup and capability to develop travel trade fulfillment, such as travel agent request forms and meeting planner's Request for Proposal (RFP) forms to be sent electronically, o) The Contractor shall furnish a list server service to capture e-mail addresses for Monroe County TDC promotional and communication needs. The 'TDC will own the e-mail addresses for their exclusive use only. In addition contractor will maintain an Alert e- mail subscription and management list, specifically for cone rtunicating to local area businesses and other tourism interested stakeholders regarding important,time-sensitive matters, p) The Contractor shall implement the latest search engine optimization(SEE)practices to ensure prominent organic search engine rankings. Website and Digital Services Agreement FY 2020 Two Oceans Digital ID#2455 C) (%4 (%4 (%4 q) The Contractor shall furnish monthly reports to the TDC, which track site conversions and other Key Performance Indicators (KP]s) in addition to common analytical data including: the number of user sessions(new and returning),page views,average session duration, native languages, geographic origins, source and medium of traffic, most requested pages, top referring URLs, device types, and other requested TDC research assessment of services reports. The report numbers may be audited and verified by an independent entity. r) The Contractor shall have the right to create websites, internet ads or other forms of digital marketing for tourism industry partners and charge the industry for those services. The Contractor agrees to have dedicated sales staff to adequately cover all of Monroe County in equal marketing sales distribution efforts. s) The Contractor shall implement a custom, password-protected Content Management System (CMS) to be Utilized by the Contractor, TDC Marketing Director, and TDC marketing agencies of record. This CMS will provide for administrative capabilities to independently update site content such as news, events calendar, videos-of-the-week, meeting agenda upload and linking functionality,special environmental content,or other dynamic pages as needed. The CMS must also provide Website Alerts functionality, with text and links for additional information and resources. t) The Contractor shall maintain acustom App in both iOS and Android versions with Push Notification capabilities. u) The TDC shall have the sole and exclusive right to the authorization of sales, merchandising, reservation system, or any mode of revenue-producing program, which authorization shall be established through guidelines approved by the TDC as shown in Exhibit A. v) The TDC agrees that the artwork, editorial, and photographic material, to be commonly known as'data'collected or prepared by the TDC and/or its contracted agencies, will be releasedto the Contractor at no charge ror use solely on the official website and other digital services,unless protected by copyrights or exclusive-use agreement. %v) The TDC shall have the ability for the TDC Web Editor to manage free listings on the websitc in tourism categories approved by theTDC, 4. Compensation: a) The Contractor shall provide all services and support as listed in the Scope of Services at no charge to County or TDC in exchange for the exclusive right to retain all advertising revenues generated from the website. The TDC shall have the right to place sponsorship, partnership and TDC logo signature(s) on the site. The logo signature(s) will be in a mutually agreed upon format and location and will be at no cost to the TDC. In addition to the compensation for bandwidth service outlined in paragraph(b),below,the Contractor may also charge the County for special projects,approved by the TDC or TDC Marketing website and Digital Services Agreement FY 2020 Two Oceans Digital 1D#2455 V- (%4 (%4 (%4 Director, outside the Scope of Services, including but not limited to Contractor's attendance at educational or training programs in support of technology advances and enhancements, new site enhancements, technology, equipment, production, maintenance costs, webcam placement, and other enhancements. These special projects shall be paid for through purchase order procedures in amounts the total of which shall not to exceed the budgeted fiscal year line item. b) Bandwidth Service - The Contractor will be paid on an annual basis, a fee for the service providing electronic marketing collateral and downloading of videos from the websitc. These downloads are expected to average over 15 terabytes of bandwidth transfer per year with great spike fluctuations occurring with certain events or news. Contractor shall have enough bandwidth capacity to handle this average load in addition to having immediate access to additional bandwidth capacity as such peak times or events dictate. The annual cost for this service will be $20,000 which shall be paid in eleven (11) monthly payments of$1,66,6,66 and one (1) payment of$1,666.74. Upon approval to exercise an option to extend this Agreement for an additional two(2)year period,the annual cost of service may be adjusted. Monroe County's performance and obligation to pay tinder this Agreement is contingent upon an annual appropriation by the BOCC. c) Advertising sales guidelines are established within Exhibit A. d) Reimbursable Expenditures: The County will reimburse the Contractor for all approved expenditures in([ payments made on the County's behalf for approved special projects as outlined in paragraph (a), subject to state and County rules and regulations. Packaging, shipping, express mail, postage, legal expenses on behalf of County, and travel expense for Contractor's personnel shall be considered reirnbursable expenses, subject to County's approval, Travel expenses of approved personnel on behalf of the business of the TDC shall be compensated at the rates established by Florida law and County policy. 5. Contractor's Acceptance of Conditions: The Contractor hereby agrees to carefully examine the Scope of Services and assumes full responsibility therefore. Under no circumstances, conditions or situations shall this Agreement be more strongly construed against the County than against the Contractor. a) Any ambiguity or uncertainty in the Scope of Services shall be interpreted and construed by the County,and the County's decision shall be final and binding upon all parties. b) The passing,approval and/or acceptance by the County of any of the services fun-dshed by the Contractor shall not operate as a waiver by the County of strict compliance with the terms of this Agreement. Failure on the part of the Contractor, immediately after Notice to Correct a default, shall entitle the County,if it sees fit, to correct the same and recover the reasonable cost of such replacement and/or repair from the Contractor, who, in any event shall be jointly and severely liable to the County for all damage, loss and expense caused to the County by reason of the Contractor's breach of this Agreement and/or his failure to comply strictly and in all things with this Agreement and with the specifications. Website and Digital Services Agreement FY 2020 Two Oceans Digital ID4 2455 C%4 C%4 C%4 C%4 c) The Contractor agrees that the TDC rnay designate representatives to visit the Contractor's facllity(ies)periodically to conduct random open file evaluations during the Contractor's normal business hours. d) The Contractor warrants that it has, and shall maintain throughout the term of this Agreement, appropriate licenses and permits required to conduct its business, and that it will at all times conduct its business activities in a reputable manner. Proof of such licenses and permits shall be submitted to the County upon request. C. Contractor's Financial Records and Rig ht 1 to Audit: Contractor shall maintain all books, records and documents directly pertinent to performance tinder this Agreement in accordance with generally accepted accounting principles consistently applied. Each party to this Agreement or their authorized representatives shall have reasonable and timely access to such records of each other party to this Agreement for public records purposes during the term of the Agreement and for four years following the termination of this Agreement. If an auditor employed by the County or Clerk determines that monies paid to the Contractor pursuant to this Agreement were spent for purposes not authorized by this Agreement, the contractor shall repay the monies together with interest calculated pursuant to Sec. 55.03, Florida Statute,running from the date the monies were paid to Contractor. Right to Audit Availability of Records. The records of the parties to this Agreement relating to the Scope of Services/Project, which shall include but not be limited to accounting records(hard copy, as well as computer readable data if it can be made available; subcontract files (including proposals of' successful and unsuccessful bidders, bid recaps, bidding instructions, bidders list, etc.); original estimates; estimating work sheets; correspondence; change order files (including documentation covering negotiated settlements); backcharge logs and supporting documentation; general ledger entries detailing cash and trade discounts earned, insurance rebates and dividends; any other supporting evidence deemed necessary by County or the Monroe County Office of the Clerk of Court and Comptroller(hereinafter referred to as "County Clerk") to substantiate charges related to this agreement, and all other agreements, sources of infortnation and matters that may in County's or the County Clerk's reasonable judgment have any bearing on or pertain to any matters, rights,duties or obligations under or covered by any contract document(all foregoing hereinafter referred to as "Records") shall be open to inspection and subject to audit and/or reproduction by County's representative and/or agents or the County Clerk. County or County Clerk may also conduct verifications such as, but not limited to,counting employees at the job site,witnessing the distribution of payroll,verifying payroll computations, overhead computations, observing vendor and supplier payments, miscellaneous allocations, special charges, verifying information and amounts through interviews and written confirmations with employees,Subcontractors,suppliers, and contractors representatives. All records shall be kept for ten(10)years after Final Completion of the Scope of Services/Project,The County Clerk possesses the independent authority to conduct an audit of Records,assets,and activities relating to this Scope of Services/Project. If any auditor employed by the ]Vlonroe County or County Clerk determines that monies paid to Contractor pursuant to this Agreement were spent for purposes not authorized by this Agreement, the Contractor shall repay the monies together with interest calculated pursuant to Section 55.03,F,S,, running form the date the monies were paid to Contractor. The right to audit provisions survives the termination of expiration of this Agreement. Website and Digital Services Agreenient FY 2020 Two Oceans Digital ID4 2455 CO) (%4 (%4 (%4 7, Public Records Compliance: Contractor must comply with Florida public records laws, including but not limited to Chapter 119, Florida Statutes and Section 24 of article I of the Constitution of Florida, The County and Contractor shall allow and permit reasonable access to, and inspection of, all documents, records, papers, letters or other"public record" materials in its possession or under its control subject to the provisions of Chapter 119,Florida Statutes,and made or received by the County and Contractor in conjunction with this contract and related to contract performance. The County shall have the right to unilaterally cancel this contract upon violation of this provision by the Contractor. Failure of the Contractor to abide by the terms of this provision shall be deemed a material breach of this contract and the County may enforce the terms of this provision in the form of a court proceeding and shall, as a prevailing party, be entitled to reimbursement of all attorney's fees and costs associated with that proceeding.This provision shall survive any termination or expiration of the contract, The Contractor is encouraged to consult with its advisors about Florida Public Records Law in order to comply with this provision. Pursuant to F.S. 119.0701 and the terms and conditions of this contract,the Contractor is required to: (1) Keep and maintain public records that would be required by the County to perform the service. (2) Upon receipt from the County's custodian of records, provide the County with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. (3) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the contractor does not transfer the records to the County. (4) Upon completion of the contract, transfer, at no cost, to the County all public records in possession of the Contractor or keep and maintain public records that would be required by the County to perform the service. If the Contractor transfers all public records to the County upon completion of the contract, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If tile Contractor keeps and maintains,public records upon completion of the contract,the Contractor shall meet all applicable requirements for retaining public records. All records storcd electronically must be provided to the County, upon request from the County's custodian of records, in a format that is compatible with the information technology systems of the County. (5) A request to inspect or copy public records relating to a County contract must be made directly to the County, but if the County does not possess the requested records,the County shall immediately notify the Contractor of the request, and the Contractor must provide the records to the County or allow the records to be inspected or copied within a reasonable time. Website and Digital Services AgreemQnt FY 20,20 Two Oceans Digital IN 2455 Iq C%4 C%4 C%4 If the Contractor does not comply with the County's request for records,,the County shall enforce the public records contract provisions in accordance with the contract, notwithstanding the County's option and right to unilaterally cancel this contract upon violation of this provision by the Contractor. A Contractor who fails to provide the public records to the County or pursuant to a valid public records request within a reasonable time may be subject to penalties under section 119.10,Florida Statutes. The Contractor shall not transfer custody,release,alter,destroy or otherwise dispose of any public records unless or otherwise provided in this provision or as otherwise provided by law. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119,FLORIDA STATUTES,To THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT'rHE CUSTODIAN OF PUBLIC RECORDS BRIAN BRADLEY AT PHONE; 305-292-3470 BRADLEV- BRIAN LaMONROJECOUNTY-FLGOV, MONROE COUNTY ATTORNEY'S OFFICE 1111,12"'" Street,SUITE 408,KEY WEST,FL 33040. S. Hold Harmless: The Contractor covenants and agrees to indemnify and hold harmless the County and the TIC from any and all claims for bodily injury (including death),personal injury and property damage (including property owned by Monroe County) and any other losses, damages and expenses (including attomey's fees) which arise out of, in connection with, or by reason of services provided by the Contractor or any of its subcontractors in any tier, occasioned by the negligence,errors or other wrongful act of omission of the Contractor or its subcontractors in any tier, their employees or agents. 9. Independent Contractor: At all times and for all purposes under this Agreement the Contractor is an Independent Contractor and not an employee of the County. No statement contained in this Agreement shall be construed so as to find the Contractor or any of his employees,contractors, servants or agents to be employees of the County. 10, Nondiscrimination: County and Contractor agree that there will be no discrimination against any person, and it is expressly understood that upon a determination by a court of competent jurisdiction that discrimination has occurred, this Agreement automatically terminates without any fuilher action on the part of any party, effective the date of the court order. County or Contractor agree to comply with all Federal and Florida statutes, and all local ordinances, as applicable,relating to nondiscrimination, These include but are not limited to: 1)'Title VII of the Civil Rights Act of 1964(PI, 88-3512)which prohibits discrimination on the basis of race,color or national origin; 2)'I'itle IX oft ne Education Amendment of 1972, as amended(20 USC ss. 1681- 1683, and 1685-1686), which prohibits discrimination on the basis of sex; 3) Section 504 of the Rehabilitation Act of 1973, as amended (20 USC s. 794), which prohibits discrimination on the basis ofhandicaps;4) The Age Discrimination Act of 1975, as amended (42 USC ss, 6101-6107) which prohibits discrimination on the basis of age; 5)The Drug Abuse Office and Treatment Act of I'972(PL 92-255), as amended,relating to nondiscrimination on the basis of drug abuse;6)The Comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment and Rehabilitation Act of 1970 (PL 91-616), as amended, relating to nondiscrimination on the basis of alcohol abuse or Website and Digital Services Agreement FY 2020 TwoOceans Digital ID9 2455 LO (%4 (%4 (%4 alcoholism; 7)The Public Health Service Act of 1912, ss. 523 and 527 (42 IJSC ss. 690dd-3 and 290ce-3),as amended,relating to confidentiality of alcohol and drug abuse patient records;8)Title VIII of the Civil Rights Act of 1968 (42 USC ss. 3601 et seq.), as amended, relating, to nondiscrimination in the sale, rental or financing of housing; 9) The Americans with Disabilities Act of 1990 (42 USC s. 12101 Note), as maybe amended from time to time, relating to nondiscrimination on the basis of disability; 10) Monroe County Code Chapter 14, Article 11, which prohibits discrimination on the basis of race,color, sex, religion, national origin, ancestry, sexual orientation, gender identity or expression, familial status or age; 11) any other nondiscrimination provisions in any Federal or state statutes which may apply to the parties to, or the subject matter of,this Agreement. 11, Assignment/Subcontract: The Contractor shall not assign or subcontract its, obligations tinder this Agreement, except in writing and with the prior written approval of the County and Contractor,which approval shall be subject to such conditions and provisions as the County may deem necessary. This paragraph shall be incorporated by reference into any assignment or subcontract and any assignee or subcontractor shall comply with all of the provisions of this Agreement. 12. Compliance with Law: In providing all services/goods pursuant to this Agreement, the Contractor shall abide by all statutes,ordinances,rules and regulations pertaining to,or regulating the provisions of, such services, including those now in effect and hereinafter adopted, Any violation of said statutes, ordinances, rules and regulations shall constitute a material breach of this Agreement and shall entitle the County to terminate this Agreement immediately upon delivery of written notice of termination to the Contractor. ']'he Contractor shall possess,proper licenses to perform work in accordance with these specifications throughout the term of this Agreement. 13, Disclosure and Conflict of Interest: The Contractor represents that it, its directors, principles and employees,presently have no interest and shall acquire no interest, either direct or indirect, which would conflict in any manner with the performance of services required by this Agreement,as provided in Sect, 112311,et seq.,Florida Statutes. County agrees that officers and employees ol'the County recognize and will be required to comply with the standards of conduct for public officers and employees as delineated in Section 112.313, Florida Statutes, regarding, but not limited to, solicitation or acceptance of gifts; doing business with one's agency; unauthorized compensation; inisuse of public position, conflicting employment or contractual relationship; and disclosure or use of certain information. Upon execution of this Agreement, and thereafter as changes may require, the Contractor shall notify the County of any financial interest it may have in any and all programs in Monroe County which the Contractor sponsors, endorses, recommends, supervises or requires for counseling, assistance, evaluation or treatment. This provision shall apply whether or not such program is required by statute,as a condition of probation,or is provided on a voluntary basis. The County, and Contractor warrant that, in respect to itself, it has neither employed nor retained ,any company or person,other than a bona fide employee working solely for it,to solicit or secure this Agreement and that it has not paid or agreed to pay any person, company, corporation, individual or Contractor, other than a bona fide employee working solely for it, any fee, W'ebsite and Digital Services Agreenient FY 2020 Two Oceans Digital ID#2455 (D C%4 C%4 C%4 commission, percentage, gift or other consideration contingent upon or resulting from the award or making of this Agreement. For the breach or violation of the provision, the Contractor agrees that the County shall have the right to terminate this Agreement without liability and, at its discretion, to offset from monies owed, or otherwise recover the full amount of such fee, corrunission,percentage, gift or consideration. 14. Arrears: 'rhe Contractor shall not pledge the County's credit or make it a guarantor of payment or surety for any agreement,debt,obligation,judgment,lien or any form of indebtedness. The Contractor further warrants and represents that it has no obligation or indebtedness that would impair its ability to fulfill the terms of this Agreement. 15. Notice Requirement: Any notice required or permitted under this Agreement shall be in writing and hand delivered or mailed, postage prepaid,to the other party by certified mail,return receipt requested,to the following: FOR TDC: Maxine Pacini Monroe County TDC 1201 )Vhite Street 9.1.02 Key West, FL 33040 FOR COUNTY: Christine Limbert-Barrows, Assistant County Attorney PO Box 1026 Key West, FL 33041-1026 FOR CONTRACTOR: Clint Barras Two Oceans Digital 701 Simonton Street Key West,FL 33040 16. Taxes: The County is exempt from payment of Florida State Sales and Use taxes. The Contractor shall not be exempted by virtue of the County's exemption from paying sales tax to its suppliers for materials used to fulfill its obligations tinder this,Agreement, nor is the Contractor authorized to use the County's Tax Exemption Number in securing such materials, The Contractor shall be responsible for any and all taxes,or payments of withholding,related to services rendered tinder this Agreement. 17. Termination: a) The County may terminate this Agreement for cause with seven (7) days' notice to the Contractor'. Cause shall constitute a breach of the obligations of the Conti-actor to perform the services enumerated as the Contractor's obligations under this Agreement. b) Either of the parties hereto may terminate this Agreement without cause by giving the other party ninety(90)days written notice of its intention to do so. c) For Contracts of any amount, if the County determines that the Contractor/Consultant has submitted a false certification tinder Section 287.135(5), Florida Statutes or has been Website and Digital Services Agreement PY 2020 Two Oceans Digital IDH 2455 I­ C%4 C%4 C%4 placed on the Scrutinized Companies that Boycott Israel List,or is engaged in a boycott of Israel,the County shall have the option of(1)terminating the Agreement after it has given the Contractor/Consultant written notice and an opportunity to demonstrate the agency's determination of false certification was in error pursuant to Section 287.135(5)(a),Florida Statutes,or(2)maintaining the Agreement if the conditions of Section 287.135(4),Florida Statutes,are met. d) For Contracts of S1,000,000 or more, if the County determines that the Contractor/Consultant submitted a false certification Linder Section 287.135(5), Florida Statutes, or if the Contractor/Consultant has been placed on the Scrutinized Companies with Activities in the Sudan List, the Scrutinized Companies with Activities in the Iran Petroleum Fnergy Sector List, or been engaged in business operations in Cuba or Syria, the County shall have: the option of(1) terminating the Agreement after it has given the Contractor/Consultant written notice and an opportunity to demonstrate the agency's determination of false certification was in error pursuant to Section 287,135(5)(a),Florida Statutes,or(2)maintaining the Agreement if the conditions of Section 287.135(4),Florida Statutes, are met. 18. Gqver�nw,la.w.,Venue, Interpretation,Costs and Fees: a) This Agreement shall be governed by and construed in accordance with the laws, of the State of Florida applicable to agreements made and to be performed entirely in the State. b) In the event that any cause of action or administrative proceeding is instituted for the enforcement or interpretation of this Agreement, the County and Contractor agree that venue will lie in the appropriate court or before the appropriate administrative body in Monroe County, Florida. c) The County and Contractor agree that, in the event of conflicting interpretations of the terins or a term of this Agreement by or between any of them,the issue shall be submitted to mediation prior to the institution of any other administrative or legal proceeding. d) Severability. If any term, covenant, condition or provision of this Agreement (or the application thereof to any circumstance or person) shall be declared invalid or unenforceable to any extent by a court of competent jurisdiction, the remaining terms, covenants,conditions and provisions of this Agreement,shall not be affected thereby;and each remaining term, covenant, condition and provision of this Agreement shall be valid and shall be enf'orceable to the fullest extent permitted by law unless the enforcement of the remaining terms, covenants, conditions and provisions of this Agreement would prevent the accomplishment of the original intent of this Agreement. The County and Contractor agree to reform the Agreement to replace any stricken provision with a valid provision that comes as close as possible to the intent of the stricken provision. c) Attorney's Fees and Costs. The County and Contractor agree that in the event any cause of action or administrative proceeding is initiated or defended by any party relative to the enforcement or interpretation of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, court costs, investigative and out-of-pocket expenses, as an Website and Digital Services Agreement FY 2020 Two Oceans Digital ID4 2455 00 (%4 (%4 (%4 award against the non-prevailing party, and shall include attorney's -fees, courts costs, investigative and out-of-pocket expenses in appellate proceedings. Mediation proceedings initiated and conducted pursuant to this Agreement shall be in accordance with the Florida Rules of Civil Procedure and usual and customary procedures required by the circuit court of Monroe County, f) Adjudication of Disputes or Disagreements. County and Contractor agree that all disputes and disagreements shall be attempted to be resolved by Meet and Confer Sessions between representatives of each of the parties. If the issue or issues are still not resolved to the satisfaction of the parties,then any party shall have the right to seek such relief or remedy as may be provided by this Agreement or by Florida law. g) Cooperation. In the event any administrative or legal proceeding is instituted against either party relating to the formation, execution, performance or breach of this Agreement, County and Contractor agree to participate, to the extent required by the other party,in all proceedings,hearings, processes,meetings and other activities related to the substance of this Agreement or provision of the services under this Agreement. County and Contractor specifically agree that no party to this Agreement shall be required to enter into any arbitration proceedings related to this Agreement. 19, BindingEffect: T lie terms,covenants, conditions and provisions of this Agreement shall bind and inure to the benefit of the County and Contractor and their respective legal representatives, successors and assigns. 20. ALQ12Lity: Each party represents and warrants to the other that the execution,delivery and performance of this Agreement have been duly authorized by all necessary County and corporate action,as required by law, 21. Claims for Federal or State Aid; Contractor and County agree that each shall be, and is, empowered to apply for, seek and obtain Federal and State funds to further the purpose of this Agreement; provided that all applications, requests, grant proposals and funding solicitations are not for funding already provided under this Agreement. 22. Privi,j ge e __s and Immunities: All of the privileges and immunities from liability,exemptions -- from laws, ordinances and rules, and pensions and relief, disability, workers' compensation and other benefits which apply to the activity of officers,agents or employees of any public agents or employees of the County,when performing their respective functions under this Agreement within the territorial limits of the County shall apply to the same degree and extent to the performance of such functions and duties of such officers, agents, volunteers or employees outside the territorial limits of the County, 23. Legal Obligations and Resnonsibilities: Non-Delegation of Constitutional or Statutory Duties. This Agreement is not intended to,nor shall it be construed as,relieving any participating entity from any obligation or,responsibility imposed upon the entity by law except to the extent of actual and timely performance thereof by any participating entity, in which case the performance may be offered in satisfaction of the obligation or responsibility. Further, this Agreement is not intended to,not-shall it be construed as,authorizing the delegation of the constitutional or statutory Website and Digital Services Agreement FY 2020 Two Oceans Digital IDY 2455 (7) (%4 (%4 (%4 duties of the County, except to the extent permitted by the Florida constitution, state statute and case law. 24. Non-Reliance by Non-Partics: No person or entity shall be entitled to rely upon the terms, or any of them, of this Agreement to enfbi-ce or attempt to enforce any third-party claim or entitlement to or benefit of any service or program contemplated hereunder, and the County and the Contractor agree that neither the County nor the Contractor or any agent, officer or employee of either shall have the authority to inform, counsel or otherwise indicate that any particular individual or group of individuals, entity or entities, have entitlements or benefits under this Agreement separate and apart, inferior to, or superior to the community in general or for the purposes contemplated in this Agreement. 25. Attestations: Contractor agrees to execute such documents as the County may reasonably require, to include a Public Fntity Crime Statement, all Fthics Statement and a Drug-Free Workplace Statement. 26, No Personal Liability: No covenant or agreement contained herein shall be:deemed to be a covenant oragreernent of any member, officer, agent or employee of Monroe County in his or her individual capacity, and no member, officer, agent or etriployce of Monroe County shall be liable personally oil this Agreement or be subject to any personal liability or accountability by reason of the execution of this Agreement. 27, Insurance: The Contractor shall maintain the following required insurance throughout the entire term of this Agreement and any extensions, Failure to comply with this provision may result in the immediate suspension of all work until the required insurance has been reinstated or replaced, Delays in the completion of work resulting from the failure of the Contractor to maintain the required insurance shall not extend any deadlines specified in this Agreement and any penalties and failure to perform assessments shall be imposed as if the work had not been suspended,except for Contractor's failure to maintain the required insurance. The Contractor shall provide, to the County, as satisfactory evidence of the required insurance, either: * Certificate of Insurance OR * A Certified copy of the actual insurance policy The County, at its sole option, has the right to request a certified copy of ally or all insurance policies required by this Agreement. All Insurance policies must specify that they have a thirty (30) day notice of cancellation, non-renewal, material change in policy language or reduction in coverage. The acceptance and/or approval of the Contractor's insurance shall not be construed as relieving the Contractor from,any liability or obligation assumed under this Agreement or imposed by law. The Monroe County BOCV, its employees and officials shall be included as an "Additional Insured" oil all insurance policies, except for Workers' Compensation, as their interests may appeal-in all policies issued to satisfy these requirements. Website and Digital Services Agreenient FY 2020 Two Oceans Digital lD#2455 CD CO) C%4 C%4 Any deviations from these General Insurance Requirements must be requested in writing on the County prepared form entitled "Request for Waiver of Insurance Requirements". Any deviation must be approved in writing by Monroe County Risk Management. a) Prior to the commencement of work governed by this Agreement, the Contractor shall obtain Workers' Compensation Insurance with limits sufficient to comply with Florida Statute 440, In addition,the Contractor shall obtain Employers' Liability Insurance with limits of not less than: $100,000 Bodily Injury by Accident $500,0)00 Bodily InJury by Disease $100,000 Bodily Injury by Disease,each Employee Coverage shall be maintained throughout the entire term of this Agreement. Coverage shall be provided by a company or companies authorized to transact business in the state of Florida and the company or companies must maintain a minimum rating of A-VI, as assigned by the A.M. Best Company, b) Prior to the commencement of work governed by this Agreement, the Contractor shall obtain General Liability Insurance. Coverage shall be maintained throughout,the life of the Agreement and include,as a minimum: Premises Operations Products and Completed Operations Blanket Contractual Liability Personal Injury Liability Expanded Definition of Property Damage The minimurn limits acceptable shall be: $1,000,000 per Occurrence and$1,000,000 Aggregate If split limits arc provided,the minimum limits acceptable shall be: $ 500,000 per Person $1,000,000 per Occurrence $ 100,000 Property Damage An Occurrence Form policy is preferred. If coverage is provided on a Claims Made policy, its provisions should include coverage for claims filed on or after the effective date of this Agreement. In addition, the period for which claims may be reported should extend for a minimum of twelve (12)months following the acceptance of work by the County. c) Recognizing that the work governed by this Agreement involves the furnishing of advice or services of a professional nature,the Contractor shall purchase and maintain,throughout the life of the Agreement,Professional Liability Insurance,which will respond to damages Website and Digital Services Agreement FY 2020 Two Oceans Digital 113012455 V_ C17 C%4 C%4 resulting from any claim arising out of the performance of professional set-vices or ally error or omission of the Contractor arising out of work governed by this Agreement. The minimum limits of liability shall be: $300,000 per Occurrence/$500,000 Aggregate. The Monroe County BOCC shall be named as Additional Insured as their interests may appear on all insurance policies issued to satisfy the above requirements. 28'. Uncontrollable Circumstances: Any delay or failure of either Party to perf6nn its obligations under this Agreement will be excused to the extent that the delay or failure was caused directly by an event beyond such Party's control,without such Party's fault or negligence and that by its nature could not have been foreseen by such Party or, if it could have been foreseen, was unavoidable: (a) acts of God; (b) flood, fire, earthquake, explosion, tropical storm, hurricane or other declared emergency in the geographic area of the Scope of Services/Project; (c) war, invasion, hostilities (whether war is declared or riot), terrorist threats or acts, riot, or other civil unrest in the geographic area of the Scope of Services/Project; (d)government order or law in the geographic area of the Scope of Services/Project; (e)actions,embargoes,or blockades in effect on or after the date of this Agreement; (1) action by any goverturtental authority prohibiting work in the geographic area of the Scope of Services/Project;(each, a "Uncontrollable Circumstance"). CONTRACTOR'S financial inability to perform, changes in cost or availability of materials, components,or set-vices,market conditions,or supplier actions or contract disputes will not excuse performance by Contractor Linder this Section. Contractor shall give County written notice within 7 days of any event or circumstance that is reasonably likely to result in an Uncontrollable Circumstance,and the anticipated duration of such Uncontrollable Circumstance, Contractor shall use all diligent efforts to end the Uncontrollable Circumstance, ensure that the effects of any Uncontrollable Circumstance are minimized and resume full performance under this Agreernent.The County will not pay additional cost as a result of an Uncontrollable Circumstance. 29 Execution in Counterparts: This Agreement may be executed in any number of counterparts, each of which shall be regarded as an original, all of"which taken together shall constitute one and the same instrument and any of the parties hereto may execute this Agreement by signing any such counterpart. 30. Section Headings: Section headings have been inserted in this Agreement as a matter of convenience of reference only, and it is agreed that such section headings are not a part of this Agreement and will not be used in the interpretation of any provision of this Agreement 31. E-VerifContractora y Effective January 1, 20,21: In accordance with F.S. 448,095, shall utilize the U.S. Department of Homeland Security's E-Verify system to verify the employment eligibility of all new employees hired by the Contractor during the term of the Conti-act and shall expressly require any subcontractors performing work or providing services pursuant to the Contract to likewise utilize the U.S.Department of Homeland Security's E-Verify system to verify the employment eligibility of all new employees hired by the Subcontractor during the Contract term, Website and Digital Services Agreement FY 2020 Two Ouearis Digital IDO 2455 CV CO) CV CV IN WITNESS WHEREOF,the panics hereto have caused this Agreernent to be executed the day td year first above written. r Board of Cou ty t~orntnissioners vin Mad ,Clerk of Monroe C ty e r A Deputy Clerk lrvyofh06an (To be filler!out by Contractor) Coolie C'oruatnrsnieations Florlds,LLC'd/b/a Two Oeeans Digital ' President , Ja�" `( � :a J J-- era Print Name Date ;': 'a AND TWO WITNESSES c_n �1l �Cc� ► Print Nome Print Name Date: f Date; ALd ONWCOOMATTORMV �rxen r��,axa.. Website and'',Dighal Services Al.gremcni FY 2020 Two Oceaas Digital it)#2455 CO) CO) (%4 (%4 Exhibit A Website and Digital Provider Sales Guidelines This document will serve as guidelines and authorization to facilitate the website and digital services provider sales for the Monroe County TDC websites. Advertising: Banner Ads The Contractor will have the opportunity to sell and place banner ads on the website. The banner ads should conform to internet standards pertaining to size and functionality to be approved by the TDC. There can be three (3) rotating banner ads per webpage. Banner ads nlay be sold throughout the site. Additional banners either rotating or fixed may be added upon the direction and approval ofthe TDC. Hyperlinks Advertising in the form oi'hyperlinks can be sold throughout the website. The TI)c will allow links to tourist industry associations or organizations such as chambers of commerce, lodging associations, attractions associations, etc, at no cost at agreeable locations. The Contractor may offer the following options to the standard listing and event listings, • Enhanced Listing- upgrades to the standard listing which include: • Images, videos,map links,social media sharing options, and other enhancements that increase functionality and/or user experience. Web Cam Sponsorships Contractor can sell sponsorships for live wcbcams at different locations throughout the Florida Keys, Remarketing Contractor can sell remarketing services. Website and Digital Services Agreement FY 2020 Two Oceans Digital IN 2455 (%4 (%4 Advertising Allowances and Restrictions Contractor can sell advertising to any national or international business that has a business interest in the Florida Keys, Any non-tourist related business must be approved in advance by the TDC Marketing Director and may not exceed one-third of the allowable banner space. Local businesses should be limited to hyperlink advertising in the website section relating to the geographical region (TDC District) where the business is conducted, If business is conducted throughout the Keys,then that company can advertise throughout the entire website. As new forms of Internet advertising evolve, the Contractor will have the opportunity to incorporate these as well; however, prior to implementation, the Contractor should receive approval from the TDC. Merchandising There is to be no'mc-related merchandising agreement without TDC approval in advance. Reservation Services There is no TDC website-related reservation service or booking mechanism on the TDC website. Only the'I'DC can approve such services if desired. Website and Di-gital Services Agreement FY 2020 Two Oceans Digital IN 2455