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Item D11Meeting Date: March 21, 2007 Division: Emergency Services Bulk Item: Yes X No Department: Fire Rescue Staff Contact Person/Phone 4: Steven Zavalney l 6202 AGENDA ITEM WORDING: Approval to purchase eight (8) Panasonic CF19 Toughbook computers to be used for Monroe County Fire Rescue's (MCFR) Electronic Patient Care Reporting (EPCR) System in the amount of $29,743.92. This purchase is from an approved State of Florida vendor, Insight Public Sector, Inc., holding Contract No. 250-000-03-1, and therefore is exempt from competitive bidding per Chapter 7(B), Monroe County Purchasing Policy. ITEM BACKGROUND: Two (2) years ago, the tablet computers originally purchased for the EPCR System became obsolete and unserviceable. From that time until now MCFR has been using computers "borrowed" from another project to operate the software. With the introduction of new Federal and State reporting requirements at the end of Calendar Year 2007, MCFR will be upgrading the software used for the EPCR System to stay in compliance. PREVIOUS RELEVANT BOCC ACTION: On February 15, 2006 the Board granted approval to authorize the Mayor to execute an EMS County Award Grant application and request for grant funds distribution from the State of Florida Department of Health, Bureau of Emergency Medical Services by Resolution No. 033-2006. Upgrades to the EPCR System were applied for in the application process. CONTRACT/AGREEMENT CHANGES: N/A. STAFF RECOMMENDATIONS: This hardware purchase is necessitated by software changes required to comply with State and Federal reporting mandates. In view of the foregoing, approval is recommended by the MCFR staff. TOTAL COST: $29,743.92 BUDGETED: Yes X No COST TO COUNTY: 0.00 SOURCE OF FUNDS: County EMS Award Grant Acct. 13 503-530490-GE9803-560640 VENUE PRODUCING: Yes _ No X AMOUNT PE ONTI3 Year APPROVED BY: County Atty OMB/Purchasing kk Management DOCUMENTATION: Included X Not Required DISPOSITION: AGENDA ITEM # MONROE COUNTY ATTORNEY Revised 11/06 ART ROVED AV T FORM: CYNTHIA��. HALL ASSISTANT COUNTY ATTORNEY Date- n3 0 t -- 00:; MEMORANDUM ATTACHMENT TO AGENDA ITEM SUMMARY Meeting Date: March 21, 2007 Division: Emergency Services Bulk Item: Yes X No Department: Fire Rescue Staff Contact Person: Steven Zavalney AGENDA ITEM WORDING: Approval to purchase eight (8) Panasonic CF19 Toughbook computers to be used for Monroe County Fire Rescue's (MCFR) Electronic Patient Care Reporting (EPCR) System in the amount of $29,743.92. This purchase is from and approved State of Florida vendor, Insight Public Sector, Inc., holding Contract No. 250-000-03-1, and therefore is exempt from competitive bidding per Chapter 7(b) Monroe County Purchasing Policy. ITEM BACKGROUND: Two (2) years ago, the tablet computers originally purchased for the EPCR System became obsolete and unserviceable. From that time until now MCFR has been using computers "borrowed" from another project to operate the software. With the introduction of new Federal and State reporting requirements at the end of Calendar Year 2007, MCFR will be upgrading the software used for the EPCR System to stay in compliance. PREVIOUS RELEVANT BOARD ACTION: Each year since 1998 the Board has granted approval to apply for the County EMS Award Grant funds which is made available from the Florida Department of Health, Bureau of Emergency Medical Services. Grant funds must be used to improve the medical services sector of the Fire Department. In the most recent application process, which was approved at the February 15, 2006 MCBOCC meeting in Resolution No. 033--2006, the EPCR System upgrades were specifically applied for. CONTRACT/AGREEMENT CHANGES: NIA STAFF RECOMMENDATIONS: In order for MCFR to keep up-to-date with electronic reporting of patient care this purchase is necessary. Not only that, but this hardware purchase is necessitated by software changes required to comply with State and Federal reporting mandates. The approval of this purchase is recommended by MCFR staff. Mickey Baker, Director of Tech Services, has reviewed this purchase and it meets technical sufficiency. Clary O. Martin, Jr. Fire Rescue RESOLUTION NO. 033 -2006 A RESOLUTION OF THE BOARD OF COUNTY COMMISSIONERS OF MONROE COUNTY, FLORIDA AUTHORIZING MAYOR TO EXECUTE AN EMS COUNTY GRANT APPLICATION AND RELATED REQUEST FOR GRANT DISTRIBUTION TO THE STATE OF FLORIDA DEPARTMENT OF HEALTH, BUREAU OF EMERGENCY MEDICAL SERVICES WHEREAS, an EMS County Grant will continue to upgrade and enhance Monroe County Fire Rescue's reporting system; will continue to upgrade area municipal fire rescue reporting systems; will continue education to staff to improve the County's fire rescue services; and will improve the area municipal fire rescue systems with updated medical equipment; and therefore, BE IT RESOLVED BY THE BOARD OF COUNTY COMMISSIONERS OF MONROE COUNTY, FLORIDA, as follows: 1. The Mayor is hereby authorized to execute an EMS County Grant Application and related Request for qro-git "Dzstributiori:to the State of Florida Department of Health, Bureau of Emergency Medical Services, and copies of same being attached hereto. 2. The momes'Trom�th� EMS -County Grant will continue to upgrade and l. enhance Monroe County File ` Rscue's r��orting system; will continue to upgrade area municipal fire rescue reporting sy5tems," will`contin'e education to staff to improve the County's fire rescue services,;` will improve.�the area municipal fare rescue systems with dtd d' 1 u p a e me Ica equipment. 3. The grant monies will not be used to budget allocations. supplant existing County EMS PASSED AND ADOPTED by the Board of y 'Count Commissioners of Monroe County, Florida, at a regular meeting of said Board held the day on 15th of February, 200k. Mayor McCoy Yes > c Mayor Pro Tem Nelson Yes c n m rn Commissioner Spehar Yes rn -< > c� -t� Commissioner Neugent Yes -- ►� Commissioner Rice Yes ( FO LHAGE, Clerk BOARD OF COUNTY OF MONROE COUNTY UTTON . / l�rroar�ry Insight - State & Local Kesources r-J Current Contract y State of FL IT Hardware Contract #250-000-03-1 (Panasonic) Catalog Open Market �J Open Market Catalog Account Management a Log In A Create an Account Site Tools a Product Center Price Watch Product Compare Search Subscription Service a Webinars Special Offers a Financial Services Client Support -�' Client Services y Contact Information y Site Map 1 77-77 Satin Advanced Search Home : Brands : Systems : Hardware : Solutions State of FL IT Hardware Contract #250-000-03-1 (Panasonic) Stag of Florida Panasonic Contract Contract # 250-000-03-1 Sales Contacts I Terms & Conditions j Help Center I Search Tutorial Insight is one of the world's largest providers of IT products and services. Insight Public Sector's f dedicated experts work with State & Local Government, Education, and Public Safety agencies to deliver comprehensive technology solutions customized to meet individual requirements. Insight offe total solutions from the available leading -edge technologies. What's Available On This Contract? Insight Public Sector is proud to hold the State of Florida 1T Hardware Contract for Panasonic products. For your convenience, we have customized this page to include the latest Panasonic & balance of line contract pricing and product information. Use the head at the top of the page to initiate your product search. There is also a PDF file posted at the bottom of this page, that has the most recent pricing available. It is also important to observe that Panasonic is a ceiling price contract, all prices may not exceed the amount shown. Contract Information Center Contract Title State of Florida IT Hardware Contract (Panasonic) Contract Number 250-000-03-1 Eligible Customers State of FL Government , Local Government, K12 Education, Higher Education, Public Safety Contract Term Award Date: 08-01-02 ] Current End Date: 12/31/07 Primary Goods and Panasonic: Tough books and Accessories Category: PC's Subcategory: Services Portable PC's Delivery Within 30 days ARO Contractor shall notify customer of any Potential delivery delays within 5 days after receiving purchase order. FOB Point Destination Rapid Delivery Time Based on availability, customer pays expedited freight charges. Featured O.,.InkS �tartrl� 161 Meet Your Contract-Te-am ©.rd.e.ri.ng_In.s..t:ru_cd. ns Terms and Conditions http://www.ips.insight.co /site/contract.ef n?type=2&price_list_type=P9&use default=gov&& 3/l/2007 r M C 13 m �6 1}. 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OO H OO Y A A V C. O d O d Cl N U1 N In CD n O C? Cl C] O C? C7 Cy C] C7 N yT 3 C" .. if4 W -LPr W ♦Fr W -Ff4 •A psi W {y W -Uc# � i1R W iR 4# A 4f} A liv W w N DO w OO W r W V Co ID V 4� r rr N d o1 r w r w io [n to UQ L O? O N 137 l0 V [n 00 W 91 p O V C)io -14 N to N v A 00 .4 Aa Co oy .A .A m :i iJ Ili N Lneb co -1 r> n� 3 w m M Request for Quotation Monroe Fire Rescue s p Steve Zavalney 111s,71ght PUBLIC S3fl Date: Respondent Name: Terms Freight 2/23/2007 Brian LaBadie - Phone: 888-544-7440 x7029 30 days None PRICING PER FLORIDA CONTRACT 250-000-03-1 hbook 19 CF=I9CHBACBM 8raesorU24©o15Ghz CoebuoP IACentrino)104Touch $3,250 00 $26000.04nte 'Screen XGA, 80Gl3 512MB, Intel 802.11a+b+g, Dual. Pass through, g WIN XP SP2, TPM1 2 Bluetooth,NO Optical 8 1CF-wMBA5512IS 512MB`inemoryfor73S X, 74,'.51]-L-M P-Q-R, 18K-N; 29L N 30, $130 00` : $1,040.00 €19installed by Config Center 8 (CF-SVCLTNF3Y Panasonic Protection Plus No Fault Warranty -.3 Years' a $250.00 $2,000.00 8 EPA1555-655 (Lind Rugged 12V Adapter for Panasonic Laptops $67.99 $703.92 Shipping ?$0.00 TOTAL':`'I''.`' $297.43.92 Thank you for contacting Insight and allowing us the opportunity to assist you with your needs. We appreciate being considered as the source for your computer product requirements. Should you have any questions, or wish to place on order please contact any of your Florida Public Safety team below. Brian LaBadie Brian Mayer Ricardo Pryor Account Manager Inside Sales Representative Territory Account Manager 888-544-7440 x7029 800-543-2437 407-928-8003 Insight Public Sector Insight Public Sector Insight Public Sector 2701 N Rocky Point Ave 218 East Orange Ave 1370 Grafton Ct Tampa, FL 33707 Lake Wales, FL 33853 Oviedo, FL 32765 Fax:480-760-9161 Fax:480-760-9162 Fax:480-760-9162 run IL Irga IV PLWONC TMJMBK PREMIER FARTHER Page 1 of 1 Hardware and software specifications RescueNet TabletPCR TM TabletPCR Version 4.04 Specifications updated November 2006 Hardware and software specifications................................................ 1 RescueNetTabletPCR TM ...............................................................................................1 Illustration of TabletPCR connectivity options...............................................................3 RescueNet Database server.........................................................................................4 Important Items to consider.................................................................................................................... 4 RescueNet Sync Server................................................................................................ 5 Standalone (non -networked) Configuration...................................................................6 Dial -up 1 Remote Access Services................................................................................7 FaxService....................................................... ............................................................. 8 Workstations.................................................................................................................9 Firewall Configuration.................................................... ..........9 ...................................... TabletPCR mobile computer minimum specifications.................................................10 Recommended TabletPCR Mobile Computers...........................................................12 ZOLL Medical Monitors — Bluetooth Requirements.....................................................13 Additional features............................................................................ 14 Printers...................................................................................... ...............14 Dockingstations..........................................................................................................14 Battery re-conditioner..................................................................................................14 Backups... .................................................................................................................... 14 Backupconfiguration.............................................................................................................................14 Backupmanagement products..............................................................................................................15 Remote dial -in software...............................................................................................15 Permission needed for RescueNet Call Taking 1 Dispatch ..........................................16 Switchesys. Hubs.......................................................................................................18 Components of a 100Mbps network............................................................................19 Cabling..................................................................................................................................................19 Network interface card(NIC)....... ..... -...................................................................................................19 Switches... ... ......................... :1 ... ................. . ......... I ............. ­­ ........................................................... 19 Hardware Evaluation process......................................................................................19 Operating system compatibility summary ......................................... 20 Technical support via the Internet .................................................... 21 Thankyou......................................................................................... 21 Contents a I Hardware and software specifications .: • Specifications updated November 2006 You can get the most from your RescueNet system by ensuring that your hardware and software infrastructure meet the minimum requirements outlined in these specifications. Additionally, an infrastructure based on these specifications ensures the most cost-effective and seamless upgrade path for future expansion. ZOLL Data systems page 1 Hardware and software specifications Hardware and software specifications Important, please read the below information! ZOLL Data Systems Page 2 Hardware and software specifications Hardware and software specifications Illustration of TabletPCR connectivity options This section illustrates several possible network setups between the main site and different types of remote sites when using TabletPCR or PocketPCR. Depending on what type of remote site configuration of Field Data you are running, the remote connectivity setup is different. The mobile field data device needs to have a connection established with the Field Data Sync Server (and its Web Services) in order to upload and download information with the main site's RescueNet database. The options for establishing this connection are illustrated below. If you are using ZOLL Data System's RescueNet Dispatch/Billing software, then the Field Data database tables are added to the existing RescueNet Dispatch/Billing SQL Server (RCSQL) database. In other words, the "RescueNet" database = the "RCSQL" database. Firewall Server: Windows 2k 12003 Server RescueNet Database Server: Microsoft SQL2000 windows 2k 12003 Server Modem RAS Server �.lei WiFi, LAN TabletPCR Communication between TabletPCR and RescueNet Sync Server: 1. The TabletPCR computer can use various accessories such as an Ethernet card to establish a direct LAN connection to the network hosting the RescueNet Sync Server. 2. The TabletPCR computer can use various accessories such as a modem card to establish a dial -up connection to the network hosting the RescueNet Sync Server. 3. The TabletPCR computer can use an integrated Wi-Fi 802.11 b WLAN or obtain Wi-Fi through an add -on card to establish a Wi-Fi connection to the network hosting the RescueNet Sync Server. 4. The TabletPCR computer can use a WAN card on a public data network (GPRS, 1xRTT, iDEN, etc...) to establish a connection to the network hosting the RescueNet Sync Server. ZOLL Data Systems Page 3 Hardware and software specifications Hardware and software specifications RescueNet Database server The RescueNet Database Server hosts the Microsoft SQL Server database where the field data is stored. The data stored in the RescueNet database is entered remotely on the mobile computers and then uploaded via the sync process to the RescueNet Database Server. If you are using ZOLL Data System's RescueNet Dispatch/Billing software, then the field data database tables are added to the existing RescueNet Dispatch/Billing SQL Server (RCSQL) database. In other words, you do not need to purchase an additional server for your Microsoft SQL Server database. Minimum Less than 50 PCRs 50 -- 500 PCBs per More than 500 specifications per day day PCRs per day Hardware 2 servers clustered in an Active f Passive array Processors Pentium Processor 2 Xeon Processors 1.8 2 Xeon Processors 1.8 GHz or higher GHz or higher Memory 1 GB of RAM 2 GB of RAM 4 GB of RAM Hard drives 3 X 18 GB SCSI hard 3 X 36 GB SCSI hard Storage on a dedicated _ drives configured RAID5 drives configured RAID5 disk array or a SAN i RAID controllers Required Required Required Tape backup Strongly Recommended I Strongly Recommended Strongly Recommended Network 1001 1000 Mbps 100/1000 Mbps 1000 Mbps Interface Card (NC) 3.5" 1.44 MB Required Required Required I diskette drive CD ROM drive Required Required Required Software Operating Microsoft Windows i 2000/2003 Server (latest , Microsoft Windows 2000/2003 Server (latest Microsoft Windows 2000/2003 Server Stem system service packs) (1) service packs) (1) Enterprise Edition (latest service packs) (1) Database Microsoft SQL Server 2000 Microsoft SQL Server Microsoft SQL Server management g Standard Edition (latest 2000 Standard Edition 2000 Enterprise Edition service packs) (2) (latest service packs) (2) (latest service packs) (2) system (DBMS) 1. Microsoft Windows 2000 Advanced Server or Windows 2003 Server Enterprise Edition is required for clustering. r 2. Microsoft SQL Server 2000 Enterprise Edition is required for clustering. Important Items to consider ZOLL Data Systems Page 4 Hardware and software specifications Hardware and software specifications RescueNet Sync Server The RescueNet Sync Server contains Microsoft .NET Web Service components that are used to move data between the RescueNet Microsoft® SQL Server database and the TabletPCR computer. The TabletPCR computer must be able to establish a (TCP/IP based) connection to the Sync Server in order to upload and download data. Minimum Less than 50 PCRs 50 — 500 PCBs per More than 500 PCRs specifications per day ; day per day Hardware Server farm distributed behind L4 switch — for redundancy primarily, scalability secondarily. Processors Pentium Processor 1-2 Xeon Processors 2 Xeon Processors 1.8GHz or higher 1.8 GHz or higher 1 1.8 GHz or higher I Memory 1 Gig of RAM 2 GB of RAM 4 GB of RAM Hard drive 50 MB space 50 MB space available 50 MB space available available for Field for Field Data Sync for Field Data Sync Data Sync Server Server components Server components components Network 100 Mbps m ' 1000 Mbps 1000 Mbps Interface Card (NIC) CD ROM drive Recommended Recommended Recommended Software Operating Microsoft Windows Microsoft Windows Microsoft Windows system 2000/2003 Server 2000/2003 Server 2000/2003 Server (latest service packs) (latest service packs) (latest service packs) Miscellaneous Net Framework 1.1 Net Framework 1.1 Net Framework 1.1 items Microsoft Internet Microsoft Internet Microsoft Internet Information Services Information Services information Services (11S) (IIS) (IIS) ZOLL Data Systems Page 5 Hardware and software specifications Hardware and software specifications •` . y. a e sffm 6 If RescueNet TabletPCR is deployed in a non -networked, standalone environment, the RescueNet Sync Server and the RescueNet Database (Microsoft SQL Server) can reside on the same machine. The RescueNet Sync Server contains Microsoft .NET Web Service components that are used to move data between the RescueNet Microsoft® SQL Server database and the TabletPCR computer. Trip load Less than 50 trips per day Hardware Processors Pentium IV 1 1.2GHz processor or higher Memory 1 GB of RAM ! E Hard drives 18GB SCSI Network Interface Card 100 Mbps (NIC) 3.5" 1.44 MB diskette Recommended drive CD ROM drive Recommended Modem 56K Internal or External (if the mobile units will connect directly via dial -up modem) Keyboardlmouse Required Software Operating system Microsoft Windows 2000/2003 Server Miscellaneous items Net Framework 1.1 Microsoft Internet Information Services (IIS) ZOLL Data Systems Page 6 Hardware and software specifications Hardware and software specifications Dial -up 1 Remote Access Services If the TabletPCR computers establish a dial -up connection to your network before communicating with the RescueNet Sync Server, then Remote Access Services (RAS) will be needed on a server on your network. If more than four simultaneous dial -up connections must be supported on your network, the Remote Access Services should reside on a dedicated RAS Server. This RAS Server will need to be on the same LAN as the Field Data Sync server. Minimum specifications RAS server Hardware Processors Pentium 4 processor or higher Memory 523 MB of RAM Hard drive Required Network Interface Card (NIC) 100 Mb Keyboard/mouse Required 3.5" 1.44 MB diskette drive Optional 4 port modem card Required j f CD ROM drive Optional Software Operating system Microsoft Windows XP and Higher ZQLL Data Systems Page 7 Hardware and software specifications Hardware and software specifications Fax Service If the Fax Service option will be purchased then the associated software and hardware must be available as specified below. The Fax Service software must be on the same network as, and be able to access, the RescueNet Database Server. Minimum specifications Fax server Hardware Processors Pentium 4 processor or higher Memory 512 MB of RAM Hard drive 4 GB available Network Interface Gard (NIC) 100 Mb 56K Internal 1 external fax modems) Required Dedicated phone line(s) I Required Keyboard/mouse Required 3.5" 1.44 MB diskette drive Optional CD ROM drive Optional Software 1 miscellaneous Operating system Microsoft Windows XP professional SP1 or greater; Microsoft Windows Server 2003. Microsoft Windows 2000 is NOT supported. Fax software Microsoft Fax Services (included with Windows XP and Windows Server 2003. J ZOLL Data Systems Page S Hardware and software specifications Hardware and software specifications ATl•T'ic . r The RescueNet Call Taking software module is a component of the RescueNet Dispatch / Billing client and is used for reviewing the data captured by TabletPCR. Workstations are used to operate the RescueNet Call Taking software (in addition to other applications). It is important to understand that data is not stored locally on the workstation; instead, it is stored on the RescueNet Database Server. This insures that all data is available to all users, and also makes backup and reporting operations more efficient. If you are using RescueNet Dispatch and/or Billing software, then the RescueNet Dispatch and/or Billing Call Taking software is used for reviewing PCR data that resides in the RescueNet database. Minimum specifications Workstation --- Hardware Processors Pentium 4 processor recommended Memory 512 MB of RAM Hard drives 3 GB space available for RescueNet Dispatch/Billing client software Network Interface Card (NIC) 100 Mbps 3.5" 1.44 MB diskette drive Optional CD ROM drive Recommended Modem Not Required Keyboard/mouse Required Audio capability Recommended Software Operating system Microsoft Windows XP Professional with SP2 Remote support Symantec pcAnywhere 11 or later (customer needs to purchase); VNC and RDP are also supported. If your TabietPCR computers are accessing the RescueNet Sync Server via a direct Internet connection, then port 80 must be opened to the RescueNet Sync Server. If you will be using a secure connection via HTTPS, then port 443 must be opened to the RescueNet Sync Server. To provide our Technical Support staff pcAnywhere access, also open and redirect the following ports for TCP/UDP: 5631 and 5632. ZOLL Data Systems Page 9 Hardware and software specifications Hardware and software specifications TabletPCR mobile computer minimum specifications Minimum specifications mobile Unit Hardware Processors Pentium M (1.2 Ghz) and greater Memory 512 MB of RAM (1024 MB recommended) Hard drive 4 GB Options PC Card for remote DB storage 1 GB minimum. LAN based DB synchronization Network adapter options include: USB network adapter, built-inlintegrated network card, PC Card network adapter, or docking station Remote -based DB synchronization Remote options: built-inlintegrated analog modem, PC Card analog modem, GPRSI1xRTT1eVDO radio, or docking station. Serial and parallel port connectivity Available via docking stations or port replicators External Storage In order to load TabletPCR and third -party software onto the mobile computers, at least one external storage drive (CD-ROM or USB Memory key) is required Software Operating system Windows XP professional SP1 or greater (2), XP Tablet PC Edition ZOLL Data Systems Page 10 Hardware and software speclftafions Hardware and software specifications ZOLL Data Systems Page 11 Hardware and software specifications Hardware and software specifications When you are preparing to purchase mobile computers for use with the RescueNet TabletPCR software, you should evaluate your needs by asking the following types of questions: • In what environment will the mobile hardware be operating (temperature, humidity, physical stresses)? • What operational features are required in order to meet my requirements (display color, battery life, size, weight, connectivity method and pen tablet functionality, such as signature capture and handwriting recognition)? • How long do I need to operate this hardware before upgrading to a new platform? Once you have decided which hardware platform will best suit your operation, you next need to consider what vendor will best fulfill your hardware needs. ZOLL Data Systems does not sell or support hardware, so you should choose a vendor who can provide these services to you. Consider the following question: • What services characteristics are most important from a hardware vendor (price, service, reliability, delivery time frame)? The vendor from whom you purchase your hardware will play an important role in ensuring that you are successful in implementing the RescueNet TabletPCR software. The vendor will handle the delivery of purchased hardware, tracking of backorders, processing repair request for broken hardware and any communication with the manufacturer concerning repairs that are covered by the warranty vs. non -covered repairs. In choosing a vendor, considerations of price, order lead times and level or service should be evaluated. The following list Incorporates several of the mobile computer hardware options that are considered approved for use with the RescueNet TabletPCR software. These platforms have been tested by ZOLL Data Systems, and most have proven effective through use in the field by our clients. ZOLL Data Systems is willing to test new hardware platforms, for more information, see the following section, Hardware Evaluation process. Listed below are the vendors and their product models that ZOLL Data Systems recommends for the fulfillment of your hardware needs: Panasonic Panasonic Toughbook CIF 29 with Windows XP Professional (Dote: character recognition/handwriting pen input not supported. Keyboard entry; touch screen and signature capture supported.) Panasonic Toughbook CF18 or CF 19 with Windows XP Professional or XP Tablet PC Edition General Sales: (800)`662-3537 Public Safety Sales: (480) 325-8784 http://www.panasonic.com/business/toughbool</home.asp ZOLL Data Systems Page 12 Hardware and software specifications Hardware and software specifications 2. Xplore Technologies iX105 with Windows XP Professional or Tablet PC Edition 11675 Joilyville Road, #150 Austin, TX 78759 Email: info aQxploretech.com Sales: Phone: (888) 449-7567 http://www.xploretech.com ZOLL Medical Monitors — Bluetooth Requirements If you are planning to use Bluetooth to transfer data from ZOLL Medical defibrillators then you must purchase mobile units that use a supported Bluetooth Stack. A Bluetooth Stack is, essentially, the drivers that are used to communicate with the Bluetooth radio. There are a number of vendors that provide Bluetooth Stacks. ZOLL Data Systems have spent a lot of time working on integrating Bluetooth support to make connectivity between the monitor and the mobile unit much easier. Because of this, we have opted to support the following Bluetooth stacks: ➢ Microsoft ➢ WIDCOMM (BroadCom) ➢ Toshiba Older Panasonic ToughBooks shipped with the WIDCOMM stack. Newer models use the Toshiba Stack. Xplore tablets use the WIDCOMM stack. It is VERY important that you verify which Bluetooth stack is being used prior to purchasing your mobile units. ZOLL Data Systems cannot guaranty that another 3`d party Bluetooth stack will work with TabletPCR. ZOLL Data systems Page 13 Hardware and software specifications Hardware and software specifications f 4'�71'iS[�i ZOLL Data Systems generally recommends the use of laser printers with our products. We highly recommend Hewlett Packard laser printers. Laser printers give a higher quality output. For mobile unit computers that have a USB port it is recommended that a printer equipped with a USB port be used. Docking stations ZOLL Data Systems strongly recommends the use of docking stations for storing your mobile unit computers in your vehicles or in the office. A docking station solution provides a safe place for your mobile unit computer and facilitates connection to in -vehicle charging, LAN connection and other peripheral devices such as modems and printers. Ask your hardware vendor for available docking station solutions. Battery re -conditioner If your chosen mobile unit hardware uses batteries with either NiMH or NiCad technology then ZOLL Data Systems suggests the use of a battery re -conditioner to extend the life of your batteries. The product we recommend for this is the CADEX C7000 battery analyzer. For more information about this product and battery technologies on the market today visit their website at http://www,Cadex.com/ or call (800) 565-5228. :, s The information stored in your non-proprietary RescueNet TabletPCR database is critically important; therefore ZOLL Data Systems strongly recommends that you implement a method to backup critical files and database archives. The RescueNet TabletPCR database is backed up and associated log files are archived to a specified hard disk drive location, but the hard disk drive must be in turn backed up. However, our software provides an easy means of scheduling backups during live use of the system and allows you to ensure that your backups are operating as intended. As an example, available media types for data backup and archive include: • Tape • DVD-ROM • Rewriteable CD (CD-RW) • Removable cartridges r • Backup to an offsite storage location via the Internet Backup configuration As mentioned above, the RescueNet TabletPCR software has some backup configuration capabilities. This utility gives you the ability to do three things: specify the day and time of the automated database backups; specify the location of the backups and associated archived log files; and if a second hard disk drive exists on your RescueNet Field Data for PC Primary Server, ZOLL Data Systems Page 14 Additional features Hardware and software specifications then mirroring of the archived database log files can be enabled. Refer to the RescueNet TablefPCR Backup Procedures knowledge base article for more information regarding the automated backup of the RescueNet TabletPCR database and associated log files. Backup management products Some of our customers are using VERITAS Backup Exec to manage and protect the data on a Windows server. Backup Exec provides a data management solution for single- and multiple - server networks. Intelligent Disaster Recovery (IDR), resource pooling, and task cascading provide network administrators with the ability to create redundant backup plans while conserving network storage and memory resources. VERITAS Backup Exec for includes exclusive agent accelerator technology that enables remote server protection and dramatically speeds up LAN backup with distributed processing, file compression, and the remote client system. For more information, see the Veritas Software website at: www,Veritas.com. ZOLL Data Systems Technical Support Representatives use pcAnywhere Version 11 or higher to connect remotely to your system. This software is not included in your purchase of ZOLL Data Systems software. Through this remote connection, a representative can help you diagnose and fix application problems, answer questions about the application, upload new product features, diagnose and fix interface problems, upload new reports, and so on. To help ensure that you receive the best technical support, we HIGHLY recommend that you purchase pcAnywhere Version 11 or higher and a 56K modem for your system. If you purchase pcAnywhere, please ensure that you have it installed and configured properly. This software and modem can be connected to any workstation on the network. Additionally, some customers have added dedicated phone lines in their facility to allow the ZOLL Data Systems Technical Support Representatives to dial in without requiring an operator or administrator to disconnect and reconnect a phone line to the modem. An alternative to using a modem is a dedicated Internet connection. In that case, remote connections via pcAnywhere can be made across the Internet, and a modem and phone line is not needed. ZOLL Data Systems Page 15 Additional features Hardware and software specifications Permission needed for RescueNet Call Taking f Dispatch 1. The security privileges for the ODBC and ZOLL Data System Technologies, Inc registry entries on the RescueNet Database server need to be modified to allow the RescueNet applications to run after the upgrade. Before proceeding, you should decide what users or user group(s) you want to grant permissions to log onto the RescueNet system. 1. From the Windows Start menu, select Run and then type in and launch Regedt32.exe (registry editor). 2. Select the"HKEY— LOCAL _ MACH INE1Software\ODBU key in the registry. 3. From the Regedt32 menu, select Security > Permissions to display the Permissions dialog. 4. Add the one or more users or user groups that you want to grant permissions to log onto the RescueNet TabletPCR system. 5. In the Permissions list, ensure the Full Control and Allow inheritable permissions on all child objects ... checkboxes are both selected. 6. Click the Advanced.., button to display the Access Control Settings for ODBC dialog. Select the users and/or user groups that you previously selected in step d. above then ensure the Reset permissions on all child objects... and Allow inheritable permissions... checkboxes are selected. 7. Press the Apply button to set the permissions to the users and/or users groups selected. Once this process is finished, the Reset permissions on all child objects... checkbox will unselect itself — this is normal behavior. Click the OK button to close down the Access Control Settings for ODBC dialog to return to the Permissions dialog. 8. In the Permissions dialog, click the Apply button to set the permissions to the users and/or users groups selected. Once this process is finished, the Reset permissions on all child objects.., checkbox will unselect itself — this is normal behavior, Click the OK button to close down the dialog. 9. Select the"HKEY— LOCAL _MACHINEISoftwarelPinpoint Technologies, Inc." key in the registry and repeat Steps 3 - 8 above. 2. The file -system sharing and security privileges of the RescueNet (which is the default) share name on the RescueNet Database system need to be modified to allow RescueNet Call Taking / Dispatch applications to run. Before proceeding, you should decide what users or user group(s) that you want to grant permissions to log onto the RescueNet system. a. Open Windows Explorer and browse down to the folder that is shared for the RescueNet Field Data for PC software. By default, this will be the folder c:lprogram fileslPinpoint Technologies, lnc.l (this folder could be different for your agency depending on when you first installed RescueNet). b. Right -click on the shared folder and select the Properties menu item to display the Properties dialog. Click the Security tab to display the user/group list and their respective permissions. c. Add the one or more users or user groups that you want to grant permissions to full access to the shared folder and it's sub -folders. d. In the Permissions fist, ensure the Full Control and Allow inheritable permissions on all child objects ... checkboxes are both selected. e. Click the Advanced... button to display the Access Control Settings dialog. Select the users and/or user groups that you previously selected in step c. above then ensure the Reset permissions on all child objects... and Allow inheritable permissions... checkboxes are selected. f. Press the Apply button to set the permissions to the users and/or users groups selected. Once this process is finished, the Reset permissions on all child ZOLL Data Systems Page 15 Additional features Hardware and software specifications objects... checkbox will unselect itself — this is normal behavior. Click the OK button to close down the Access Control Setting dialog to return to the Permissions dialog. In the Permissions dialog, click the Apply button to set the permissions to the users and/or users groups selected. Once this process is finished, the Reset permissions on all child objects... checkbox will unselect itself — this is normal behavior. Click the Sharing tab to display the user/group list and their respective sharing permissions. Add the one or more users or user groups that you want to grant permissions to full access to the shared folder and it's sub -folders. Press the Apply button to set the permissions to the users and/or users groups selected. Click the OK button to close down the Properties dialog. WILL Data Systems Page 17 Additional features Hardware and software specifications Switches vs. Hubs One of the fundamental components of your network is your network switch, which is a box to which every computer is connected. You can imagine your network setup to be similar in structure to a bicycle wheel (hub and spoke topology). The spokes of the wheel = cabling and the hub of the wheel = the switch. All information that your system depends on flows in and out of your switch; therefore, the speed and efficiency of this data flow greatly affects your system speed. Why is a network with a switch so much faster and efficient than a network with a hub? Switches are basically "smarter" than hubs. They transmit data only to the pertinent computer, unlike hubs, that broadcast their data to all computers on the network. When a computer at the end of one of the spokes transmits data, the data goes into the hub and then it is broadcasted to EVERY computer on the network. On a network with a hub, when a computer speaks everyone hears. This causes a lot of useless traffic on the network which will degrade network performance. When a computer at the end of one of the spokes transmits data, the data goes into the switch and is only broadcasted to the computer that the data is intended for. This greatly reduces the amount of useless traffic on the network which enhances network performance. Network with a Hub t waM to Eransmi? Clara !' Q Uala i. Sranmitletl fo the HUB Stop 2 tha HUB then Broadcasts the data to evaryona attached to the HUB ZOLL Data systems Page 18 Additional features Network with a switch i waal to tr3nsmN data E{ 11�� � Stop 1 Dat¢ is tranmil[ed fo lho SWiiGH StaP 2 the 54YITCM sends the data only to the intended computer Hardware and software specifications Components of a 10Olbps network To run ZOLL Data Systems applications, a 100 Mbps network is needed. What constitutes a 100 Mbps network? There are three main components: cabling, the network interface card in your workstations, and your switch. Cabling 100baseT Fast Ethernet cabling is a networking standard that supports data transfer rates of up to 1 OOMbps (megabits per second). Cable meeting CAT-5 standards will support 100base T. Network interface card (NIC) A NIC allows your computer to be connected to the network. When using 100 Mbps Ethernet cabling, at 10110OMbps NIC must be used. This allows the NIC to run at 10 or 10OMbps. Switches Switches are a fundamental part of most networks. They make it possible for several users to send information over a network at the same time without slowing each other down. A 10OMbps switch is needed to accommodate a 10OMbps network. Hardware Evaluation process If a customer is interested in utilizing mobile unit hardware that is not listed as certified in this document, ZOLL Data Systems can put that hardware through our evaluation process. The customer will be responsible for providing all necessary hardware, shipping and insurance costs to and from ZOLL Data Systems and for time involved in testing and evaluating the hardware. Evaluation testing will be billed at $75,00 an hour with a minimum of three days (24 hours) necessary to test any hardware. Evaluation time will be determined based on scope and amount of hardware going through the process. During the evaluation process, machines will be tested for common field functionality. Please keep in mind that this process is designed to certify what functionality works or doesn't on a given hardware platform. Functionality not available or working on a given platform will be documented. There should be no expectation of changes to the software package with regards to available functionality on a given platform. Evaluation must be scheduled in advance with ZOLL Data Systems' development staff. During this process testing dates and turnaround times will be determined. If you would like to have us test an uncertified platform, please contact your Regional Manager: ZOLL Data Systems 12202 Airport Way Suite 300 Broomfield, CO 80021 ZOLL Data Systems Page 19 Additional features Hardware and software specifications i Windows operating system Workstation Mobile units Sync and ©B Server Fax Services 2003 Server (all editions) nla nla Yes Yes 2000 Advanced Server No No Yes No 2000 Server E No € No Yes No NIT Server 4.0 No No No No Windows XP Professional Yes Yes No Yes 2000 Professional Yes Yes No No NT Workstation 4.0 No No No No Windows 98 No No No No Windows 95 No No No No ZOLL Data Systems Page 20 Operating system compatibility summary Hardware and software specifications ZOLL Data Systems offer our clients extensive and effective service and support via the Internet, including: • Direct email access to our Support, Sales and Project Management • Online technical support • Software upgrades • Software service packs • RescueNet Billing forms and ECMs updates • FTP access • Online client forums • Links to client Web pages ZOLL Data Systems highly recommends you use the Internet as your primary support channel. We have the latest versions of RescueNet Field Data, Dispatch and Billing available on our Web site, as well as the latest information on service packs for Windows operating systems and Microsoft SOL Server. Thank you for reviewing this document. We hope that it helps ensure a successful product experience. If you have any further hardware and software specification -related questions, please contact your ZOLL Data Systems Regional Manager at (800) 474-4489, ZOLL Data Systems Page 21 Technical support via the Internet