Item B08Meeting Date:_
Bulk Item: Yes
4-18-07
BOARD OF COUNTY COMMISSIONERS
AGENDA ITEM SUMMARY
Division: Community Services
No X Department: In -Home Services Program
Staff Contact Person: Dee SiMDson-X4589
AGENDA ITEM WORDING: Presentation of Employee of the Month award for February 2007, to
Norma Edwards, Personal Care Provider, In -Home Services Program, Social Services Department,
Community Services Division.
ITEM BACKGROUND: See Attached
PREVIOUS RELEVANT BOCC ACTION:
N/A
CONTRACT/AGREEMENT CHANGES:
N/A
STAFF RECOMMENDATIONS: Approval
TOTAL COST: -0-
COST TO COUNTY: -0-
REVENUE PRODUCING: Yes No
APPROVED BY: County Atty N/A
DOCUMENTATION: Included
DISPOSITION:
Revised 8/06
BUDGETED: Yes No X
SOURCE OF FUNDS:
X AMOUNT PER MONTH Year
OMB/Purchasing N/A Risk Management N/A
X Not Required
AGENDA ITEM #
Norma Edwards is a Personal Care worker with the In -Home Services Program. Her job involves
bathing and dressing elderly and disabled clients. Norma has worked with Monroe County and In -
Home Servcies since November 2004.
Norma's job is not always pleasant and can even be rough. On one occasion Norma went to bathe a
client and had discovered the client had passed away. The caregiver/family member of the lcient was
unaware and Norma had tobreak the news to the caregiver/family member.
Norma's devotion and attention to detail has resulted in improved living conditions for many of her
clients and their caregivers. It has resulted in at least the saving of one client's life. Norma recently
was very concerened about this client and was insistent that an ambulance be called to the home. This
resulted in the saving of her client's life who was having Congestive heart Failure. Norma
recognized all the signs and knew her client was in distress.
Along with her clients, Norma is also concern aobut the client's full-time caregivers. She cares about
their health and well-being and generally tries to make their life easier on them. Whether it be
ordering hospital supplies for them or even just being an ear. Norma is a very caring individual.
Monroe County is extremely lucky to have such a compassionate and conscientious worker. Her
clients, their family and friends often express to In -Home Services office personnel their gratitude for
Norma.