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Item C21 C21 BOARD OF COUNTY COMMISSIONERS COUNTY of MONROE i Mayor Holly Merrill Raschein,District 5 The Florida Keys Mayor Pro Tern James K.Scholl,District 3 Craig Cates,District 1 Michelle Lincoln,District 2 ' David Rice,District 4 Board of County Commissioners Meeting July 17, 2024 Agenda Item Number: C21 2023-2623 BULK ITEM: Yes DEPARTMENT: Fire Rescue TIME APPROXIMATE: STAFF CONTACT: James K. Callahan N/A AGENDA ITEM WORDING: Ratification by the BOCC of an Employment Agreement with Leah Fennessey hired to fill a vacancy as a Monroe County Fire Rescue (MCFR) EMS Billing Specialist with an annual salary of $55,000, commencing on June 24, 2024 and expiring on June 23, 2026; and authorizing the County Administrator/Fire Chief to execute all necessary documents. Ratification by the BOCC is also being requested for execution of an Addendum to Employment Agreement with Sandy Roussin for an equity adjustment in annual salary from $52,000 to $57,000, commencing on June 24, 2024 and expiring on June 23, 2026; and authorizing the County Administrator/Fire Chief to execute all necessary documents. ITEM BACKGROUND: The MCFR EMS Billing Specialist position needs to be filled due to a vacancy by one of the EMS Billing Specialists and MCFR desires to provide the existing EMS Billing Specialist with an equity adjustment in annual salary as she has held that position for over three (3) years and has substantial medical billing experience. PREVIOUS RELEVANT BOCC ACTION: 06/21/23: BOCC and BOG approved a First Addendum to Employment Agreement with Dixie "Sandy" Roussin for EMS Billing Specialist position. 08/18/21: BOCC and BOG approved an Employment Agreement with Dixie "Sandy" Roussin to fill a vacant Fire Rescue EMS Billing Specialist position. 06/21/17: BOCC and BOG approved the Employment Agreement for one additional Billing Specialist. 02/15/17: BOCC and BOG approved creating a second EMS Billing Specialist position as a Monroe County contract employee. 922 INSURANCE REQUIRED: No CONTRACT/AGREEMENT CHANGES: Employment Agreement for Leah Fennessey and Second Addendum to Employment Agreement for Sandy Roussin to commence on June 24, 2024 and expire on June 23, 2026. STAFF RECOMMENDATION: Approve DOCUMENTATION: Employment Agreement for Leah Fennessey- Expires 06.23.2026 Signed Version.pdf Roussin, Dixie Sandy- Expires 7-11-2023.pdf Roussin, Dixie Sandy- C21 and H I Expires 7-11-2025.pdf Addendum to Employment Agreement for Sandy Roussin Expires 06.23.2026.pdf FINANCIAL IMPACT: Annual Salary For Leah Hennessey: Total $55,000 • 101-11001 Medical Air Transport 78% $42,900 • 141-11500 Fire & Rescue Center 22% $12,100 Annual Salary For Sandy Roussin: Total $57,000 • 101-11001 Medical Air Transport 78% $44,460 • 141-11500 Fire & Rescue Center 22% $12,540 923 dq N EMPLOYMENT AGREEMENT BETWEEN THE MONROE COUNTY BOARD OF COUNTY COMMISSIONERS; THE BOARD OF GOVERNORS OF MONROE COUNTY FIRE &AMBULANCE DISTRICT 1,AND SICONG "LEAH"FENNESSEY FOR THE POSITION OF EMS BILLING SPECIALIST THIS AGREEMENT is entered into upon the date last below written by and between Monroe County,Florida,acting through its Board of County Commissioners("BOCC"),a political subdivision of the State of Florida, whose main business address is 1100 Simonton Street, Key West, Florida 33040; the Board of Governors of Monroe County Fire & Ambulance District 1 (collectively "County") and Sicong"Leah"Fennessey ("Employee"). WHEREAS,the position of EMS Billing Specialist is currently open, and WHEREAS, the County has conducted an internal and external applicant search to fill the open position and has selected Sicong "Leah"Fennessey to fill the position; and WHEREAS, the parties desire to enter into a contract to become effective on June 24, 2024. NOW THEREFORE, in consideration of the mutual promises contained herein, the County and Employee set forth herein, it is mutually agreed as follows: 1. EMPLOYMENT: Employee is hereby employed as the EMS Billing Specialist as a Contract Employee as that term is defined in Section 2.03 of the Personnel Policies& Procedures Manual ("Manual"). 2. DUTIES: Duties of the Employee will be as set forth in the Job Description attached hereto as Exhibit A,the provisions of which are incorporated herein by reference. A. The Employee shall not disclose to any person, party, or entity any confidential, proprietary, time-sensitive, or non-public (including HIPAA) information relating to the County or its operations unless required by law to do so. Billing Specialist Employment Contract (Sicong"Leah"Fennessey) Page 1 of 9 L0 N B. Upon termination of this Agreement,the Employee agrees to immediately surrender all documents,information,property and assets to Monroe County Fire Rescue("MCFR"). C. At the discretion of the EMS Billing Supervisor, Employee may be required to be physically present at the EMS Billing Office located at 490 63rd Street, Marathon, FL 33050 for a minimum of forty(40)hours per week. 3. COMPENSATION AND BENEFITS: County and Employee agree that the position of EMS Billing Specialist will be a full-time position deemed non-exempt under the Fair Labor Standards Act. Work hours performed, annual leave,personal leave, and sick leave hours taken will be documented on a form or forms to be provided by the County,or by another method as designated by the County. A. Base Pay: In return for performance of the duties set forth in Exhibit A, including but not limited to specific duties set forth in Exhibit A,including but not limited to specific duties assigned by MCFR from time to time, Employee shall receive an annual salary in the amount of$55,000. B. Financial Incentive: In lieu of any annual merit or cost-of-living adjustment, the Employee will be eligible for a financial lump sum incentive based upon billing and collections performance. After the conclusion of each billing and collections performance review period, a comparison of EMS user fee revenue will be conducted to determine whether a supplemental lump-sum payment is warranted for increased revenue receipts„ not to exceed ten percent (10%) of base salary. C. Benefits: Except as otherwise set forth herein,the Employee shall also receive all benefits set forth in the Monroe County Personnel Policies & Procedures Manual ("Manual")as said Manual may be amended from time to time. D. Transportation and Business Related Travel: Employee agrees that she will be responsible for providing her own motor vehicle for transportation. MCFR agrees to budget and pay for the costs incurred by the Employee in attending approved seminar and continuing education courses as may be deemed necessary or appropriate to employee's duties and responsibilities under this Agreement and in accordance with County policy. Billing Specialist Employment Contract (Sicong"Leah" Fennessey) Page 2 of 9 W N i. Employee agrees to obtain EMS Ambulance Billing and Coding Certification within 12 months of the execution of this agreement and while employed by Monroe County as an EMS Billing Specialist and during the term of this Agreement. Tuition costs related to the certification are eligible for reimbursement by MCFR of the actual expenditure in accordance with Section 2.11 of the Monroe County Personnel Policies and Procedures Manual C"Manual"), including the condition that the Employee must reimburse the cost of tuition if Employee terminates from Monroe County within one (1)year of completion of the course. 4. SOLE EMPLOYMENT: The Employee agrees to abide by Section 1.03 OUTSIDE EMPLOYMENT as set forth in the Manual, and any updates thereto. 5. TERM OF AGREEMENT,TERMINATION; CANCELLATION; GENERAL RELEASE: A. Normal Term. The normal term of this Agreement will be a period of twenty-four (24) months commencing June 24, 2024 and terminating on June 23, 2026. B. Extension of Time. The parties may extend the term of Agreement by written addendum to this Agreement. C. Termination of Agreement: i. In entering into this Agreement, the Employee understands that she serves at the pleasure of MCFR; and that the Employee can be terminated at any time upon thirty (30)days written notice by MCFR without cause. ii. In entering into this Agreement, the Employee also understands that she can be terminated at any time upon 24 hours written notice by MCFR for cause. As used in this paragraph,the term "for cause" will mean (a)dishonesty with respect to the business and operation of the County; (b)confirmed violation of the County's drug policy; (c)refusal to cooperate in an investigation regarding any aspect of the business or operation of the County,including but not limited to an investigation which is conducted by or at the express direction of the Billing Specialist Employment Contract (Sicong"Leah" Fennessey) Page 3 of 9 ti N BOCC; (d) conviction of a crime which is classified as a felony or a crime involving moral turpitude; (e) gross neglect or willful and intentional misconduct; (f) conviction of a crime; (g) violation of a provision of the Monroe County Code; or(h) breach of any material term or condition of this Agreement by the Employee. iii. The Employee further understands that in the event of termination, the Employee is free to apply to the County for any other position then currently open and the County is free to consider the Employee for any open position, but that County has no obligation to place the Employee in another position, and specifically has no obligation to place the Employee in a position of equivalent or comparable salary, grade, or benefits. In entering into this Agreement,the Employee therefore specifically waives the right to utilize the grievance procedure set forth in Sections 9 and 10 of the Manual; House Bill No. 2658, Chapter 69-1321, the Monroe County Career Service Council; as well as any rights to which a Monroe County employee would otherwise be entitled under Chapter 447, Florida Statutes. iv. Resignation. In the event the Employee resigns from the position prior to the normal expiration date of this Agreement,the Employee shall be entitled only to payment for salary through the effective date of the resignation and any v. accrued annual and sick leave in accordance the Monroe County Personnel Policies and Procedures. 6. ATTORNEY'S FEES AND COSTS: In the event of any litigation initiated by either party,the prevailing party shall receive reasonable attomeys'fees, costs of litigation, and related expenses, both at the trial and appellate levels. 7. GOVERNING LAW; ATTORNEY'S FEES AND COSTS; VENUE: This Agreement is made in the State of Florida and will be governed by Florida law. This Agreement may be signed in more than one counterpart, in which case each counterpart will constitute an original of this Agreement. Paragraph headings are for convenience only and are not intended to expand or restrict the scope or substance of the provisions of this Agreement. Wherever used herein, the singular Billing Specialist Employment Contract (Sicong"Leah"Fennessey) Page 4 of 9 00 N will include the plural,the plural will include the singular,and pronouns will be read as masculine, feminine, or neuter as the context requires. Monroe County, Florida will be the proper venue for any litigation involving this Agreement. This Agreement is not subject to arbitration. 8. OTHER TERMS AND CONDITIONS: A. Except as set forth herein,the Employee is subject to all terms and conditions set forth in the Monroe County Personnel Policies& Procedures Manual ("Manual") and Monroe County Fire Rescue Standard Operating Procedures as may be amended from time to time. To the extent there is a conflict between the terms of this Agreement and the Manual,the terms of this Agreement shall prevail. B. If any provision, term, or portion of this Agreement shall be held to be unconstitutional, illegal, invalid, or enforceable by a court of competent jurisdiction, the remaining terms, conditions, and portions shall remain in full force and effect as if originally agreed to without the term, condition, or portion that has been determined to be unconstitutional, illegal, invalid or unenforceable. C. The waiver by either the County or the Employee of a breach or violation of any term or provision of this Agreement by the other party shall not operate or be construed as a waiver of any subsequent breach or violation by the other party. D. The County and Employee acknowledge that each has shared equally in the review of this Agreement and, accordingly, no court or administrative hearing officer shall construe any provision of this Agreement more strictly against one party over the other party, and every term, condition, covenant, and provision of this Agreement shall be construed simply according to its fair meaning. Employee further acknowledges that she or he has had the Agreement reviewed by an attorney or has been given the opportunity to do so and has waived that opportunity. E. This Agreement incorporates and supersedes all prior negotiations, correspondence, conversations, agreements, and/or understandings applicable to the matters contained herein. It is further agreed that there are no commitments,.. Billing Specialist Employment Contract (Sicong"Leah"Fennessey) Page 5 of 9 0) N agreements, inducements, or understandings concerning the subject matter of this Agreement that are not contained herein, and no deviation from the terms hereof shall be predicated upon any prior representations, offers, promises, inducements, or agreements, whether oral or written, and by whomever made. F. The text herein constitutes the entire agreement between the Employee and the County, and this agreement cannot be amended except by a written document mutually agreed to and executed with the same formalities as this Agreement. The rights and obligations of this Agreement are personal to the Employee and cannot be assigned or transferred. 9. CONTRACTS; PUBLIC RECORDS-F.S.119.0701: A. For purposes of this section, the term: i. "Contractor"means an individual, partnership, corporation, or business entity that enters into a contract for services with a public agency and is acting on behalf of the public agency as provided under s. 119.011(2). ii. "Public Agency"means a state,county, district, authority, or municipal officer,or department, division, board, bureau, commission, or other separate unit of government created or established by law. B. In addition to other contract requirements provided by law, each public agency contract for services must include a provision that requires the contractor to comply with public records laws, specifically: Public Records Compliance. Contractor must comply with Florida public records laws, including but not limited to Chapter 119, Florida Statutes and Section 24 of article I of the Constitution of Florida. The County and Contractor shall allow and permit reasonable access to, and inspection of, all documents, records, papers, letters or other"public record" materials in its possession or under its control subject to the provisions of Chapter 119, Florida Statutes, and made or received by the County and Contractor in conjunction with this contract and related to contract Billing Specialist Employment Contract (Sicong"Leah"Fennessey) Page 6 of 9 0 M M performance. The County shall have the right to unilaterally cancel this contract upon violation of this provision by the Contractor. Failure of the Contractor to abide by the terms of this provision shall be deemed a material breach of this contract and the County may enforce the terms of this provision in the form of a court proceeding and shall, as a prevailing party, be entitled to reimbursement of all attorney's fees and costs associated with that proceeding. This provision shall survive any termination or expiration of the contract. The Contractor is encouraged to consult with its advisors about Florida Public Records Law in order to comply with this provision. Pursuant to F.S. 119.0701 and the terms and conditions of this contract, the Contractor is required to: i. Keep and maintain public records that would be required by the County to perform the service. ii. Upon receipt from the County's custodian of records, provide the County with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. iii. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the contractor does not transfer the records to the County. iv. Upon completion of the contract, transfer, at no cost,to the County all public records in possession of the Contractor or keep and maintain public records that would be required by the County to perform the service. if the Contractor transfers all public records to the County upon completion of the contract, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Billing Specialist Employment Contract (Sicong"Leah"Fennessey) Page 7 of 9 M M Contractor keeps and maintains public records upon completion of the contract, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the County,upon request from the County's custodian of records, in a format that is compatible with the information technology systems of the County. V. A request to inspect or copy public records relating to a County contract must be made directly to the County,but if the County does not possess the requested records, the County shall immediately notify the Contractor of the request,and the Contractor must provide the records to the County or allow the records to be inspected or copied within a reasonable time. If the Contractor does not comply with the County's request for records, the County shall enforce the public records contract provisions in accordance with the contract, notwithstanding the County's option and right to unilaterally cancel this contract upon violation of this provision by the Contractor. A Contractor who fails to provide the public records to the County or pursuant to a valid public records request within a reasonable time may be subject to penalties under Section 119.10, Florida Statutes. Contractor shall not transfer custody, release, alter, destroy or otherwise dispose of any public records unless or otherwise provided in this provision or as otherwise provided by law. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS, BRIAN BRADLEY, AT (305)292-3470. Billing Specialist Employment Contract (Sicong"Leah"Fennessey) Page 8 of 9 N M M HAI L.E i( IR Atl;, ^l��l ��,'�)��iI�JMJI ,.'!��1�.�" �"� �rlf �„�i� MONROE COUNTY ATTORNEY'S OFFICE, 1111 12th STREET, SUITE 408, KEY WEST, FL 33040. IN WITNESS WHEREOF, the parties have set their hands and seals, in the County of Monroe, Florida this day of July, 2024. MONROE COUNTY FIRE RESCUE By: James K. Callahan, Fire Chief WITNESS; EMPLOYEE By: 01 • Sicon "Leah"Fennesse ATTEST: MONROE COUNTY BOARD OF KEVIN MADOK,MONROE COUNTY COUNTY COMMISSIONERS CLERK BY: By: ......... ___.___. As Deputy Clerk Mayor BOARD OF GOVERNORS OF FIRE #VROE r Arms EY; AND AMBULANCE DISTRICT 1 OF FORM MONROE COUNTY,FLORIDA AS81 � ,MY ATTORNEY B Datefi/21124 Y: ..........................................................._.,,,..,,.,,.,. .,,,,,,,,,.� Mayor/Chairperson Billing Specialist Employment Contract (Sicong"Leah" Fennessey) Page 9 of 9 M M M MONROE COUNTY ... ....... , FLORIDA Job Description To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Job Title: EMS Billing & Claims Specialist, Fire Rescue Department: Monroe County Fire Rescue Pay Grade: Contract FLSA Status: Non-exempt JOB SUMMARY The primary function of this position is to be responsible for report review, data entry, retrieval, and records maintenance of an air and ground EMS billing program; and for performing complex administrative work within the division of Emergency Services. ESSENTIAL JOB FUNCTIONS • Reviews ePCR reports to ensure complete and accurate patient demographic, trip, billing, and insurance information; refers incomplete or inaccurate records to EMS Quality Assurance. • Extensive knowledge of medical terminology, CPT, HCPCS, ICD 10, and CMS 1500 Revenue Codes, modifiers, billing, rules, and recommendations for government and commercial payers. • Verifies or assigns condition codes, modifiers, levels of service, and other relevant claim data. • Scans and attaches biomedical and supporting trip records to electronic patient care reports. d M M EMS Billing&Claims Specialist,Fire Rescue Page 2 • Greets customers in person and by telephone, receives account payments, and assists customers as necessary in the completion of insurance forms, Air Resident (Trauma Star) waivers, and records requests. • Initiates pre-authorization for air ambulance transportation, if applicable for specific insurances. • Assists Billing and Claims Supervisor with collection actions, including contacting patients by phone and arranging payments. • Minimizes the number of aging accounts to maintain a consistent workflow by regularly following up on unpaid claims. • Processes and posts Medicare, Medicaid,Automated Clearing House (ACH) payments, wire transfers, checks, and credit cards payments on a daily basis. Reviews and processes refunds as needed. • Reviews and follows up on accounts before transferring to an outside collection agency that have reached collections timeframe for accuracy. • Processes Air Resident(Trauma Star) waivers. • Processes legal records requests for patient care reports and response records. • Performs monthly EMSTARS extract and data submission to Department of Health, State EMS Division to comply with mandatory pre-hospital reporting requirements. • Reviews, processes, and responds to correspondence accordingly. • Posts payments and denials accurately. • Maintains several spreadsheets for billing reconciliation. • Scans and maintains accurate day to day posting documents and correspondence in One Drive for audits and compliance purposes. • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations and County/Department Policies and Procedures. • Needs to stay informed of regulatory changes with the ability to adapt and navigate the claim reimbursement and denials environment. • Possess strong written communication and grammar competencies to generate appeal letters that are specifically tailored to the patient's level of illness,the quality of service, reason for denial, and capacity against which prompted denial. • Processes RFPs, contracts, renewals, purchases, agenda items, special projects, and maintains records. • Participates in any meetings, phone conferences, or webinars that may be required to process rejections effectively, acquire information about the appeals process, adapt to the latest regulations and laws, or comprehend the terms of payer contracts. • Assists in budget preparation and monitoring expenses. • Performs other related job duties as assigned. • In the event of special, emergency, or disaster situations, employee may be required to work schedules other than those for which they are regularly scheduled in any capacity deemed appropriate. Monroe County,FL Fire Rescue Updated:01/16/2024 LO M M EMS Billing&Claims Specialist,Fire Rescue Page 3 QUALIFICATIONS Education and Experience: High school Diploma or GED required. 3 years minimum of prior related work experience preferred. Special Qualifications: Certified Ambulance Coder within one year of employment. Knowledge, Skills, and Abilities: • Ability to work from a general outline of duties and responsibilities. • Ability to perform entry-level professional work including basic data analysis and synthesis, report creation, process performance, and regulatory or compliance activities. • Ability to follow basic guidelines for operational activities. • Ability to work with less than ten coworkers who are mostly engaged in the same activities as me. PHYSICAL DEMANDS The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required: • Manual Dexterity: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. • Mental Acuity:Ability to make rational decisions through sound logic and deductive processes. • Repetitive Motion:Substantial movements(motions) of the wrist, hands,and/or fingers. • Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. • Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. • Visual Acuity: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. WORK ENVIRONMENT Work is performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position. Monroe County,FL Fire Rescue Updated:01/16/2024 ct, M M EMS Billing&Claims Specialist,Fire Rescue Page 4 Monroe County has the right to revise this job description at any time. This description does not represent in any way a contract of employment. go Employee SI nature Date Digitally signed by James K. James K. Callahan'Callahan Da1e;2024.01.10 11,34 14 M?00' Supervisor or Director Signature Date )1240;tl2 Bryan Cook .1 "2021 1 5' ' Director of Employee Services Signature Date E.O.E. Monroe County does not discriminate on the basis of race, color, national origin, gender, religion, age, disability or military service in employment or the provision of services. Monroe County,FL Fire Rescue Updated:01/16/2024 Kevin Madok, CPA 9 you . Clerk of the Circuit Court& Comptroller Monroe bounty, Florida DATE: August 31, 2021 TO: Chief Steve Hudson Fire Rescue/EMS Cheri Tamborski Executive Administrator FROM: Pamela G. Hancock, D.C. SUBJECT: August 18t' BOCC Meeting Attached is an electronic copy of the following item for your handling: C12/H1 Employment Agreement with Dixie "Sandy" Roussin to fill a vacant Fire Rescue EMS Billing Specialist position. Should you have any questions please feel free to contact me at (305) 292-3550. cc: County Attorney_ Finance File KEY WEST MARATHON PLANTATION KEY PK/ROTH BUILDING 500 Whitehead Street 3117 Overseas Highway 88820 Overseas Highway 50 High Point Road Key West,Florida 33040 Marathon,Florida 33050 Plantation Key,Florida 33070 Plantation Key,Florid,-gg07O 305-294-4641 305-289-6027 305-852-7145 305-852-7145 937 EM[PLOYMENT AGREEMENT BETWEEN THE OE COUNTY BOARDOF COUNTY CO SSIO ; BOARDTHE OF GOVERNORS OF MONROE COUNTY FIRE&AMBULANCE DISTRICT Ij AND D "S Y"ROUSSIN FOR THE POSITION OF EMS BILLING SPECIALIST THIS AGREEMENT is entered into upon the date last below written by and between 'Monroe County,Florida, ' g through its'Board of County Commissioners("BOCC"),a political subdivision of the State of Florida, whose main business address is 1100 Simonton Street, Key West, Florida 33040; the Board of Governors of Monroe County Fire & Ambulance District 1 (collectively"County")and Dixie"Sandy"Roussin("Employee"}. WHEREAS,the position of EMS Billing Specialist is currently open;and the BOCC has solicited applicants for the position; and Employee has interviewed and been selected for the positron,and the County has conducted an internal and external applicant search to fill the open position and has selected Dixie"Sandy"Roussin to fill the position;and WEEREAS9 the parties desire to enter into a contract to became eff-ective on July 12, 2021. NOW THEREFORE, in comidpration of the mutual promises contained herein, the County and Employee set forth herein,it is mutually agreed as follows: 1. EMPLOYMENT: Employee is hereby employed as the EMS Billing Specialist as a Contract Employee as that term is defined in Section 2.03 of the Personnel Policies&Procedures Manual CiManual"). 2. D : Duties of the Employee will be as set forth in the Job Description attached hereto as Exhibit A,the provisions of which are incorporated herein by reference. Billing Specialist Employment Contract (Dixie"Sandy'Roussin) Page 1 of 9 938 A. The Employee shall not disclose to any person, party, or entity any confidential, proprietary, time-sensitive, or non-public (including HIPAA) information relating to the County or its operations unless required by law to do so. B. Upon termination of this Agreement,the Employee agrees to immediately surrender all documents,information,property and assets to Monroe County Fire Rescue("MCFWI. C. Due to the requirements of this position, Employee is required to be physically present at the EMS Billing Office located at 490 63'' Street, Marathon, FL 33050 for a minimum of 40 hours per week. 3. COMPENSATION AND BENEFITS: County and Employee agree that the position of EMS Billing Specialist will be a frill-time position deemed non-exempt under the Fair Labor Standards Act. Work hours performed,annual leave,personal Ieave,and sick leave hours taken will be documented on a form or forms to be provided by the County,or by another method as designated by the County. A. Base Pay: In return for performance of the duties set forth in Exhibit A, including but not limited to specific duties assigned by MCFR from time to time, Employee shall receive an annual salary in the amount of$48,000. B. Financial Incentive: In lieu of any annual merit or cost-of-living adjustment, the Employee will be eligible for a financial lump sum incentive based upon billing and collections performance. After the conclusion of each billing and collections performance review period,'a comparison of EMS user fee revenue will be conducted to determine whether a supplemental lump-sum payment is warranted for increased revenue receipts, not to exceed ten percent(10%a)of base salary. C. Benefits: Except as otherwise set forth herein,the Employee shall also receive all benefits set forth in the Monroe County Personnel Policies&Procedures Manual ("Manual")as said Manual may be amended from time to time. D.Transportation and Business Related Travel: Employee agrees that she will be responsible for providing her own motor vehicle for transportation. MCFR agrees to budget and pay for the costs incurred by the Employee in attending approved seminar and Billing Specialist Employment Contract (Dixie"Sandy'Roussin) Page 2 of9 939 continuing education courses as may be deemed necessary or appropriate to employee's duties and responsibilities under this Agreement and in accordance with County policy. i.Employee agrees to obtain EMS Ambulance Billing and Coding Certification, within 12 months of the execution of this agreement. Tuition costs related to the certification are eligible for reimbursement by MCFR of the actual expenditure in accordance with Section 2.11 ofthe Monroe County Personnel Policies and Procedures Manual,including the condition that the Employee must reimburse the cost of tuition if Employee terminates from Monroe County within,one(1)year of completion of the course. 4. SOLE EMPLOYMENT: The Employee agrees that he or she will not perform any work, consulting services, or other activities for any other person or entity, whether for remuneration or at no charge,without the prior express written approval of MCFR.. 5. TERM OF AGREEMENT;TERMINATION; CANCELLATION; GENERAL RELEASE: A. Normal Term. The normal term of this Agreement will be a period of twenty-four (24)months commencing July 12,2021 and terminating on July 11,2023. B. Extension of Time. The parties may extend the term of Agreement by written addendum to this Agreement. C. Termination of Agreement: i.In entering into this Agreement,the Employee understands that she serves at the pleasure of MCFR, and that the Employee can be terminated at any time upon thirty(30)days written notice by MCFR without cause. I In entering into this Agreement, the Employee also understands that she can be terminated at any time upon 24 hours written notice by MCFR for cause. As used in this paragraph,the term "for cause" will mean(a) dishonesty with respect to the business and operation of the County;(b)confirmed violation of the County's drug policy; (c)refusal to cooperate in an investigation regarding any aspect of the business or operation of the County,including but not limited Billing Specialist Employment.Contract (Dixie"Sandy"Roussin) Page 3 of 940 to an investigation which is conducted by or at the express.direction of the BOCC; (d) conviction of a crime which is classified as a felony or a crime involving moral turpitude; (e) gross neglect or willful and intentional misconduct; (f) conviction of a crime; (g) violation of a provision of the Monroe County Code; or(h) breach of any material term or condition of this Agreement by the Employee. iii. The Employee further understands that in the event of termination, the Employee is free to apply to the County for any other position then currently open and the County is free to consider the Employee for any open position, but that County has no obligation to place the Employee in another position, and.specifically has no obligation to place the Employee in a position of equivalent or comparable salary, grade, or benefits. In entering into this Agreement,the Employee therefore specifically waives the right to utilize the grievance procedure set forth in Sections 9 and 10 of the Manual;House Bill. No. 2658, Chapter 69-1321, the Monroe County Career Service Council; as well'as any rights to which a Monroe County employee would otherwise be entitled under Chapter 447,Florida Statutes. iv. Resignation. In the event the Employee resigns from the position prior to the normal expiration date of this Agreement,the Employee shall be entitled only to payment for salary through the effective date of the resignation and any accrued annual and sick leave in accordance the Monroe County Personnel Policies and Procedures. 6. ATTORNEY'S FEES AND COSTS: In the event of any litigation initiated by either party,the prevailing party shall receive reasonable attorneys'fees,costs of litigation,and related expenses,both at the trial and appellate levels. 7. GOVERNING LAW,ATTORNEY'S FEES AND COSTS;VENUE: This Agreemef is made in the State ofFlorida and will be governed by Florida law.This Agreement may be signed in more than one counterpart, in.which case each counterpart will constitute an original of this Agreement.Paragraph headings are for convenience only and am not intended to expand or restrict Billing Spetiallst Employment Contract JDb(1e"Sandy"Roussin) Page 4 of 9 941 the scope or substance of the provisions of this Agreement, Wherever used herein, the singular will-include the plural,the plural will include the singular,and pronouns will be read as masculine, f ' 'ne, or neuter as the context requires. Moproe County, Florida will be the proper venue for any Iitigation involving this Agreement.This Agreement is not subject to arbitration. 8. OTHER TERMS AND CONDITIONS: A. Except as set forth herein,the Employee is subject to all terms and conditions set forth in the Monroe County Personnel Policies&Procedures Manual("Manual") and Monroe County Fire Rescue Standard Operating Procedures as may be ended from time to time.To the extent there is a conflict between the'terms of this Agreement and the Manual,the terms of this Agreement shall prevail. B. If any provision, term, or portion of this Agreement shall be field to be unconstitutional, illegal, invalid, or enfarceable by a court of competent jurisdiction, the ` ` terms, conditions, and portions shall remain in full force and effect as if originally agreed to without the term, condition, or portion that has been determined to be unconstitutional; illegal,invalid or unenforceable. C. The waiver by either the County or the Employee of a breach or violation of any term or provision of this Agreement by the other party shall not operate or be construed as a waiver of any subsequent breach or violation by the other party. D. The County and Employee acknowledge that each has shared equally in the review of this Agreement and, accordingly, no court or administrative hearing officer shall construe any provision of this Agreement more strictly against one party over the other party, and every term, condition; covenant, and provision of this Agreement shall be construed simply according to its fair meaning. Employee further aclmowledes that she or he has had the Agreement reviewed by an attorney or has been given the opportunity to do so and has waived that opportunity. Billing Specialist Employment Contract (pixie"Sandy"Roussin) Page 5 of 9 942 E. This Agreement incorporates and supersedes all, prior negotiations, correspondence, conversations, agreements, and/or understandings applicable to the matters contained herein. It is further agreed that there are no commitments, agreements,inducements,or understandings concerning the subject matter of this Agreement that are not contained herein,and no deviation from the terms hereof shall be predicated upon any prior representations,offers,promises,inducements, or agreements,whether oral or written,and by whomever made. F. The text herein constitutes the entire agreement between the Employee and the County, and this agreement cannot be amended except by a written document mutually agreed to and executed with the same formalities as this Agreement.The rights and obligations of this Agreement are personal to the Employee.and cannot be assigned or ftwisferred. 9. CONTRACTS;PUBLIC RECORDS-F.S.119.0701: A. For purposes of this.section,the term: i."Contractor"means an individual,partnership,corporation,or business entity that enters into a contract for services with a public agency and is acting on behalf of the public agency as provided under s. 119.011(2). ii."Public Agency"means a state,county, district,authority,or municipal officer,or department, division,board,bureau,commission,or other separate unit of government created or established by law. B. In addition to other contract requirements provided by law,each public agency contract for services must include a provision that requires the contractor to comply with public records laws, specifidally: Public Records Compliance. Contractor must comply with Florida public records laws, including but not limited to Chapter 119,Florida Statutes and Section 24 of article I of the Constitution of Florida.The County and Contractors allow and permit reasonable access to, and inspection of, all documents, records, papers, letters or other"Public record" materials in its possession or under its control Billing Specialist Employment Contract (Dixie"Sandy" Roussln) Page 6 of 9 943 subject to the provisions of Chapter 119,Florida Statutes,and made or received by the County and Contractor in conjunction with-this contract and related to contract performance. The County shall have the right to unilaterally cancel this contract upon violation of this provision by the Contractor.Failure of the Contractor to abide by the to of this provision shall be deemed a material breach of this contract and the County may enforce the terms ofthis provision in the form of a court proceeding and shall, as a prevailing party, be entitled to reimbursement of all attorney's fees and costs associated with that proceeding, This provision shall survive any termination or expiration of the contract. The.Contractor is encouraged to consult with its advisors about Florida Public Records Law in order to comply with this provision. 'Pursuant to F.S. 119.0701,and the terms and conditions of this contract, the Contractor is required to: i. Keep and maintain public records that would be required by the County to perform the service. I Upon receipt-from the County's custodian of records,provide the County with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. iii. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract ifthe contractor does not transfer the records to the County. iv. Upon completion of the contract,transfer,at no cost,to the County all public records in possession of the Contractor or keep and maintain public records that would be required by the County to perform the service. If the Contractor transfers all public records to the County upon completion of the contract, the Contractor shall Billing Specialist Employment Contract (Dixie"Sandy" Roussin) Page 7 of 9 944 destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the contract, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the County,upon request from the County's custodian of records, in a format that is compatible with the information technology systems of the County. V. A request to inspect or copy public records relating to a County contract must be made directly to the County,but if the County does not possess the requested records, the County shall immediately notify the Contractor of the request,and the Contractor mustprovide the records to the County or allow the records to be inspected or copied within a reasonable time. If the Contractor flocs not comply with the County's request for records, the County shall enforce the public records contract provisions in accordance with the contract, notwithstanding the County's option and right to unilaterally cancel this contract upon violation of this provision by the Contractor.A Contractor who fails to provide the public records to the County or pursuant to a valid public records request within a reasonable time may be subject to penalties under Section 119.10,Florida Statutes. Contractor shall not transfer custody, release, alter, destroy or otherwise dispose of any public records unless or otherwise provided in this provision or as otherwise provided by law. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119,FLORIDA STATUTES,TO Blillng Specialist Employment Contract (Dixie"Sandy'Roussin) Page 8 of S 945 THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS, BRIAN BRADLEY, AT (305)292-3470. BRADLEY-BR1ANtaMONROECOUNTY- FL.00V, MONROE COUNTY ATTORNEY'S OFFICE, I I I I 12th STREET, SUITE 408, KEY WEST, FL 33040. IN WITNESS WHEREOF,the parties have set their hands and seals, in the County of Monroe, Florida this a]tz day of6j4&C t.44,, 2021. r°i►* '`'' VALERI A KOLESSAR MONROE OUNTY FIR SCUE Notary Public-State of Florida �T Commission M HN 145959 � Iv My Comm.Expires Aug 15,2025 Bonded through National Notary Assn. By: C Steven C. Hudson,Fire Chief WITNESS: EMPLOYEE G G� By:X'S "....�' � . 1 .� Dixie Sandy"Roussin �d <ATt',Ft MONROE COUNTY BOARD OF GQUNTY a w rICE N (Ab0 MONROE COUNTY COMMISSIONERS — r Pad,%��wJ• � \-i a �- _' rv,_ B By: VV/��/���J�J r r s As Deputy Clerk Mayor 7-1 CD MONROE COUNTY ATTORNEY BOARD OF GOVERNORS OF FIRE AND Approved as to form and content: AMBULANCE DISTRICT 1 OF MONROE COUNTY, FLORIDA By: By: Assistant County Attorney Mayor/Chairperson it NROE COUNTY ATTOFINEY A 'pOVE t FORM Billing Specialist Employment Contract O (Dixie"Sandy"Roussin) ASSI PED J.UNTY ATTORNEY Page 9 of 9 Date 8/30/21 946 MONROE COUNTY' F 31DA LOr Job Description To perfonn ms job successifulty afY nljjj 1 r)e abfp fo '#dofrn the ossqnrjd1 "130 fur7etions sabsfactc,"Wily Reasonable arcommodations Maybe Onazle to enable Sndiv,,duafs iwth disabilibes to piripfcorrY,Me Pornary,lob fun Ctpons herwri described Since every duty asscioated with this Vasit-in ,nay nor be describeo hereerr erriployees rriay be requirecir to pelfbm duties not specifically spelled out art the loft descvpfion but which rr4y be reasonably conslaered to be incidental in the performing of thotf(Juties just as though they were actualfy wrIten out in this job clescniobon Job Title-. Billing Specialist, Fire Rescue EMS Department: Monroe County Fire Rear le Pay Grade; Contract FLSA Status: Non-exempt �MA�RY The primary function of this position rs, under the direction of the, Fire Rescue EMS Billing Supervisor, to be responsible for report review, data entry and retrieval,, and records maintenance of an air and ground EMS billing program; and for performing complex administrative work within the division of Emergency Services, ESS�NT • Reviews ePCR reports to ensure complete and accurate patient dernographic, trip, billing, and insurance Wormation: refers incomplete or inaccurate, records to EMS Quality Assurance. • Verifies or assigns condition codes,modifiers,levels of service,and other relevant claim data. • Scans and attaches biomedical and supporting trip records to eiectronk:patient care reports. • Greets customers in person and by telephone, receives account payments, and assists customers as necessary in the completion of insurance forms, Air Resident (Trauma Star) waivers,and records requests, • Assists Billing Supervisor with collection actions, including contacting patients by phone and arranging payments, • Runs account aging and other related blihng reports, • Processes and posts Medicare,Medicaid,check,and credit card payments regularly, Reviews and processes refunds as needed. • Processes Air Resident (Trauma Star) waivers. • Processes legal records requests for patient care reports and response records. QJ, Performs monthly EMSTARS extract and data submission to Department of Health, State EMS Division to comply with mandatory pre hospital reporting requirements, Monroe County rL Billing Sp,��[Ah"t, F,rk,Rp, Cue EMS Updaied 41,1612021 947 BUbg spas R t,Fire Rescue Elms Page Z ■ Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations and County/Department policies and Procedures. • Completes and maintains purchase orders, processes Invoices, orders supplies, keeps Inventory records,processes mail. m Processes Ri Fs, contracts, renewals, purchases, agenda items, special projects, and maintains records. • Assists Ili budget preparation and monitoring expenses. • Performs other related Job duties as assigned. • May be required to provide disaster assistance during times of emergency in any capacity deemed appropriate. QUALEFi Ti �5 Education and perie ce: Highschool Diploma or GE:D required. S years minimum of prior related work experience preferred Special Qualifications: Certified Ambulance Coder within one year of employment. Knowledge,Skills and Abilities: • Ability to make recommendations or decisions which usually affect the assigned department, but: may-at times affect operations, services, Individuals, or activities of others outside of the assigned department, • Ability to use and apply technical and detailed guidelines. • Moderate analytic ability Is deeded to gather and Interpret data where results/answers can be found after analysis of several'fa . • Ability to usei independent judgment to study previously established, often partlaily, relevant guidelines;plan forvarlous Interrelated activities;and coordinate such activities within a work unit or while completing a projecL • Ability to maintain regular Internal and external coritacts to carry out programs and to explain specialized matters. e Abliltyto maintain contact with officials at higher levels on matters requiring cooperation, explanation, and persuasion, as well as with the public Involving the enforcement of regulations,policies,and procedures. `the work Is sedentary and requires exerting up to 1.0 pounds of force occasionally and/or negligible amount of Force frequently or constantly to lift, carry,push, pull or otherwise move oblects,Including the human body.Additionally,the following-physicalabilities are required: • "Manual Dexterity: Picking,pinching,typing,or otherwise working,primarily with fingers rather then with the whole hand as in handling, • Mental Aculty: Ability to make rational decisions through sound logic and deductive processes. Monroe County.FL MRIng Spedalls+.Rre Reseua EMS Updated:4/16/20n 948 Billing 'mist,Fire Rescoe EMS —---------- Page 3 # Repetitive Motion: Substantial movements(motions) of the wrist, hands, and/or fingers, * Speaking-, Expressing or exchanging ideas by means of the spoken word including,the ability to convey detailed or important spoken instructions to other workers accurately and concisely, * Talking,: Expressing or exchanging ideas by means of the spoken word includlng those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly, * Visual Acuity: Have close visual acuity to perform an activity such as; preparing and analyzing data and figures; transcribing; viewing a computer terrninah; and/or extensive reading, G Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. WDRK QPY_Yt_QAMLNT Work is performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position. Monroe Croun ty has the right to revise this jo:b description at on y time. This description does not represent in any way a contract of employment. ,) Employed Sign sere Date Spervisor or Director Signature Date DBIk"lly�igrwd bv 9 ya,,Cwk Bryan Cook Date:2021 a7 29 1020',J4 Director of Employee Service Signature Date LQ& Monroe County does not discriminate on the basis of race, cofor, norionai origin, gender, religion, age, disability or military service in employment or the provision of services. Monroe Cc unty,FL Billing spec�atlst.rfre Rescue EMS Updated:4/1612,021 949 GVR GOUqrQ Kevin Madok, cPA Clerk of the Circuit Court&Comptroller oe�o; Monroe County, Florida DATE: June 22, 2023 TO: Cheri Tamborski Emergency Services FROM: Pamela G. Haiic . SUB,JECr- June 21°BOCC Meeting Attached is an electronic copy of the following item for your handling: C21/1-1 1 1st Addendum to Employment Agreement with Dixie "Sandy"Roussin for Fire Rescue EMS Billing Specialist position witi an increase in salary from$48,000 to $52,000 to commence on July 12, 2023 and terminate on July 11, 2025. Sliould you have any questions, please feel free to contact me at(305) 292-3550. cc: County Attorney Finance File KEY WEST MARATHON PLANTATION KEY 500 Whitehead Street 3117 Overseas Highway 88770 Overseas Highway Key West, Florida 33040 Marathon, Florida 33050 Plantation Key, Florida 33070 950 FIRST ADDENDUM TO EMPLOYMENT AGREEMENT BETWEEN THE MONROE COUNTY BOARD OF COUNTY COMMISSIONERS, THE BOARD OF GOVERNORS OF MONROE COUNTY FIRE & AMBULANCE DISTRICT 1,AND DIXIE "SANDY" ROUSSIN FOR THE POSITION OF EMS BILLING SPECIALIST THIS FIRST ADDENDUM TO EMPLOYMENT AGREEMENT ("Addendum") is entered into upon the date below written by and between Monroe County, Florida, acting through its Board of County Commissioners (" "), a political subdivision of the State of Florida, whose main business address is 1100 Simonton tret, Key West, Florida 3 ; the Board Governors of ®Monroe County ire Ambulance District 1 (collectively "County") an Dixie "Sandy" oussin ("Employee"). e County entered into an Employment Agreement ("Agreement") with Dixie "Sandy" o ssin on July 12, 2021 fora period of twenty-four ( ) months forte position of EMS BillingSpecialist which is due to expire on July 1 , 2 2 ; and the Employment Agreement allows the parties to extend the employment term by written addendum; and the Employee has satisfactorily performed her duties therefore the parties desire to update several terms and extend the term of the contract fora period of two years, becoming effective on July 12, 2023 and terminating July 11, 2025, subject to modification o certain other terms within the Agreement; an NOW THEREFORE, in consideration of the mutual promises contained herein, the County and Employee set forth herein, it is mutually agreed as follows: 1. Paragraph 2(c) of the Agreement is amended to read as follows: At the discretion of the EMS BillingSupervisor, Employee may be required to be physically present at the Billing Specialist Employment Contract (Dixie"Sandy" Ro ssi ) Page I of 3 951 EMS Billing Office located at 490 63d Street, Marathon, FL 33050 fora minimum of forty (40) hours per week. 2. Paragraph 3(a) of the Agreement is amended to read as follows: In return for performance of the duties set forth in Exhibit A, including but not limited to specific duties assigned by MCFR from time to time, Employee shall receive an annual salary in the amount of fifty-two thousand dollars ($52,000). 3. Paragraph 3O(i) is amended to read as follows: Employee agrees toobtain EMS Ambulance Billing and Coding Certification while employed by Monroe County as an EMS Billing Specialist and during the term oft is Agreement. Tuition costs related to the certification are eligible for reimbursement by Monroe County Fire Rescue ofthe actual expenditure in accordance with Section 2.11 of the Monroe County Personnel Policies and Procedures Manual ("Manual"), including the condition that the Employee must reimburse the cost of tuition if Employee terminates from Monroe County within one (1) year of completion oft e course. 4. Paragraph 4 is amended to read as follows: The Employee agrees to abide by Section 1.03 OUTSIDE EMPLOYMENT as set forth in the Manual, and any updates thereto. 5. Paragraph 5(a) is amended to read as follows: The normal term ofthis Agreement as extended by this Addendum will be fora period of twenty-four (24) months commencing July 12, 2023 and terminating on July 11, 2025. (signatures on next page) Billing Specialist Employment Contract (Dixie"Sandy" Roussin) Page 2 of 3 952 IN WITNESS WHEREOF,the parties have set their hands and seals, in the County of Monroe,Florida this 21st day of June , 2023. MARY J MOELLER MONROE COUNTY FIRE RESCUE Notary Public•State of Florida Commission 0 GG 977619 My Comm.Expires Apr 12,2024 "Bonded through National Notary By: Assn. /� .. rnes Callahan,Fire Chief WITNESS: EMPLOYEE By: o ^`° Dixie"Sandy" Roussin s 23 BOARD OF COUNTY VIN MADOK, CLERK COMMISSIONERS Q91, O? *OD*COON As Deputy`Clerk By: Mayor Pro Tern MONROE COUNTY ATTORNEY BOARD OF GOVERNORS OF FIRE Approved as to form and content: AND AMBULANCE DISTRICT 1 OF MONK COUNTY, I A By: By: ; Assistant County Ate orney Mayor/Chairperson Date:513123 c7 L M :-T1 r— �� `x p D : Billing Specialist Employment Contract •.. o (Dixie"Sandy",Roussin) Page 3 of 3 953 dq u0 SECOND ADDENDUM TO EMPLOYMENT AGREEMENT BETWEEN THE MONROE COUNTY BOARD OF COUNTY COMMISSIONERS, THE BOARD OF GOVERNORS OF MONROE COUNTY FIRE &AMBULANCE DISTRICT 1,AND DVUE"SANDY"ROUSSIN FOR THE POSITION OF EMS BILLING SPECIALIST THIS SECOND ADDENDUM TO EMPLOYMENT AGREEMENT("Addendum")is entered into upon the date below written by and between Monroe County, Florida, acting through its Board of County Commissioners ("BOCC"), a political subdivision of the State of Florida, whose main business address is 1100 Simonton Street, Key West, Florida 33040; the Board of Governors of Monroe County Fire & Ambulance District 1 (collectively "County") and Dixie "Sandy"Roussin("Employee"). WHEREAS,the County entered into an Employment Agreement("Original Agreement") with Dixie "Sandy" Roussin on July 12, 2021 for a period of twenty-four (24) months for the position of EMS Billing Specialist which is due to expire on July 11, 2023; and WHEREAS, the Employment Agreement allows the parties to extend the employment term by written addendum; and WHEREAS,on June 21, 2023 the BOCC approved the First Addendum ("I't Addenum") to Employment Agreement which,among other things,extended the employment term for a period of 24 months commencing July 12, 2023 and terminating on July 11,2025,and WHEREAS, due to the hiring of a new EMS Billing Specialist, the County would like to increase Employee's salary to provide equity across the EMS Billing Specialists based upon experience and performance; and WHEREAS,the County desires to extend the term of Ms. Roussin's agreement in order to make the EMS Billing Specialist Agreement co-terminus. NOW THEREFORE, in consideration of the mutual promises contained herein, the County and Employee set forth herein, it is mutually agreed as follows: Section 1• Paragraph 3(a) of the Original Agreement is amended to read as follows: In return for performance of the duties set forth in Exhibit A, including but not limited to specific duties assigned by MCFR from time to time,Employee's annual salary will increase from fifty-two thousand dollars ($52,000)to fifty-seven thousand dollars ($57,000). Billing Specialist Employment Contract (Dixie"Sandy" Roussin) Page 1 of 2 L0 L0 Section 2. Paragraph 5(a) of the Original Agreement is amended to read as follows: The normal term of this Agreement as extended by this Addendum will be for a period of twenty-four (24) months commencing June 24, 2024 and terminating on June 23„2026. Section 3. Except as set forth in Sections 1 and 2 of this 2"d Addendum, the terms and conditions of the Original Agreement dated July 12, 2021 and the I' Addendum approved June 21, 2023,not inconsistent herewith,remain in full force and effect. IN WITNESS WHEREOF, the parties have set their hands and seals, in the County of Monroe, Florida this day of.............................................................................. 2024. MONROE COUNTY FIRE RESCUE By: .. James Callahan, Fire Chief WITNESS: EMPLOYEE By: By. :::::::::::. ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: Dixie"Sandy"Roussin (SEAL) BOARD OF COUNTY ATTEST: KEVIN MADOK,CLERK COMMISSIONERS As Deputy Clerk Mayor ""!ONROE CO ATTDFlN�Y(11.1BOARD OF GOVERNORS OF FIRE Hou FORM AND AMBULANCE DISTRICT 1 OF MONROE COUNTY,FLORIDA R' ASS4 MY ATEUIINEIf pat@ 6/26/24 By: ...... Mayor/Chairperson Billing Specialist Employment Contract (Dixie"Sandy" Roussin) Page 2 of 2 W LO INA 11011: 1 4 1mlil I�Ei COUNTY FLOCIUDA Job Description To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description,but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Job Title: EMS Billing & Claims Specialist, Fire Rescue Department: Monroe County Fire Rescue Pay Grade: Contract FLSA Status: Non-exempt JOB SUMMARY The primary function of this position is to be responsible for report review,data entry, retrieval, and records maintenance of an air and ground EMS billing program; and for performing complex administrative work within the division of Emergency Services. ESSENTIAL JOB FUNCTIONS • Reviews ePCR reports to ensure complete and accurate patient demographic,trip, billing, and insurance information; refers incomplete or inaccurate records to EMS Quality Assurance. • Extensive knowledge of medical terminology, CPT, HCPCS, ICD 10, and CMS 1500 Revenue Codes, modifiers, billing, rules, and recommendations for government and commercial payers. • Verifies or assigns condition codes, modifiers, levels of service, and other relevant claim d ata. • Scans and attaches biomedical and supporting trip records to electronic patient care reports. I- L0 EMS Billing&Claims Specialist,Fire Rescue Page 2 • Greets customers in person and by telephone, receives account payments, and assists customers as necessary in the completion of insurance forms, Air Resident (Trauma Star)waivers, and records requests. • Initiates pre-authorization for air ambulance transportation, if applicable for specific insurances. • Assists Billing and Claims Supervisor with collection actions, including contacting patients by phone and arranging payments. • Minimizes the number of aging accounts to maintain a consistent workflow by regularly following up on unpaid claims. • Processes and posts Medicare, Medicaid, Automated Clearing House (ACH) payments, wire transfers,checks, and credit cards payments on a daily basis. Reviews and processes refunds as needed. • Reviews and follows up on accounts before transferring to an outside collection agency that have reached collections timeframe for accuracy. • Processes Air Resident (Trauma Star)waivers. • Processes legal records requests for patient care reports and response records. • Performs monthly EMSTARS extract and data submission to Department of Health, State EMS Division to comply with mandatory pre-hospital reporting requirements. • Reviews, processes, and responds to correspondence accordingly. • Posts payments and denials accurately. • Maintains several spreadsheets for billing reconciliation. • Scans and maintains accurate day to day posting documents and correspondence in One Drive for audits and compliance purposes. • Maintains strictest confidentiality;adheres to all HIPAA guidelines/regulations and County/Department Policies and Procedures. • Needs to stay Informed of regulatory changes with the ability to adapt and navigate the claim reimbursement and denials environment. • Possess strong written communication and grammar competencies to generate appeal letters that are specifically tailored to the patient's level of illness,the quality of service, reason for denial, and capacity against which prompted denial. • Processes RFPs, contracts, renewals, purchases, agenda items, special projects, and maintains records. • Participates in any meetings, phone conferences, or webinars that may be required to process rejections effectively, acquire information about the appeals process, adapt to the latest regulations and laws, or comprehend the terms of payer contracts. • Assists in budget preparation and monitoring expenses. • Performs other related job duties as assigned. • In the event of special, emergency, or disaster situations, employee may be required to work schedules other than those for which they are regularly scheduled in any capacity deemed appropriate. Monroe County,Fl. Fire Rescue Updated:01/26/2024 00 LO EMS Billing&Claims Specialist,Fire Rescue Page 3 QUALIFICATIONS Education and Experience: High school Diploma or GED required. 3 years minimum of prior related work experience preferred. Special Qualifications: Certified Ambulance Coder within one year of employment. Knowledge,Skills, and Abilities: • Ability to work from a general outline of duties and responsibilities. • Ability to perform entry-level professional work including basic data analysis and synthesis, report creation, process performance, and regulatory or compliance activities. • Ability to follow basic guidelines for operational activities. • Ability to work with less than ten co-workers who are mostly engaged in the same activities as me. PHYSICAL DEMANDS The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.Additionally,the following physical abilities are required: • Manual Dexterity: Picking, pinching,typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. • Mental Acuity:Ability to make rational decisions through sound logic and deductive processes. • Repetitive Motion: Substantial movements(motions) of the wrist, hands, and/or fingers. • Speaking. Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. • Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. • Visual Acuity: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing, viewing a computer terminal; and/or extensive reading. • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. WORK ENVIRONMENT Work is performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position. Monroe County,FL Fire Rescue Updated:01/16/2024 EMS Billing&Claims Specialist,Fire Rescue Page 4 Monroe County has the right to revise this job description at any time. This description does not represent in any way a contract of employment Employee Signature Date Digitally signed by James K. James K. Callahan Callahan te:2024.01.1911:34:14-05' Supervisor or Director Signature Date Digitally signBryan Cook Bryan CookDate,M24.011..22y12W12-05W Director of Employee Services Signature Date E D.E. Monroe County does not discriminate on the basis of race, color, national origin, gender, religion, age, disability or military service in employment or the provision of services. Monroe County,FL Fire Rescue Updated:01/16/2024 Liz Yongue From: Gomez-Krystal <Gomez-Krystal@MonroeCounty-FL.Gov> Sent: Friday, July 12, 2024 1:35 PM To: Ballard-Lindsey; County Commissioners and Aides; Kevin Madok; Pamela G. Hancock; Senior Management Team and Aides; Liz Yongue; InternalAudit Cc: Gastesi-Roman; Shillinger-Bob; Williams-Jethon; Cioffari-Cheryl; Livengood-Kristen; Rubio-Suzanne; Pam Radloff; County-Attorney; Allen-John; Danise Henriquez; Hurley- Christine; Rosch-Mark; Gambuzza-Dina; Beyers-John; InternalAudit; Kevin Madok; Valcheva-Svilena Subject: Item C21 BOCC 07/17/2024 REVISED ITEM WORDING & BACK-UP. Attachments: AIS 2623 C21.pdf, Addendum to Employment Agreement for Sandy Roussin Expires 06.23.2026 v2.pdf Good Afternoon, Please be advised, the agenda item wording and back-up have been revised for item C21. "Ratification by the BOCC ofan Employment Agreement with Leah Fennessey hired to fill a vacancy as a Monroe County Fire Rescue (MCFR)EMS Billing Specialist with an annual salary of$55,000, commencing on June 24, 2024 and expiring on June 23, 2026; and authorizing the County Administrator/Fire Chief to execute all necessary documents. Ratification by the BOCC is also being requested for execution of an Addendum to Employment Agreement with Sandy Roussin for an equity adjustment in annual salary from $52,000 to $57,000, commencing on June 2 July 14, 2024 and expiring on June 23, 2026; and authorizing the County Administrator/Fire Chief to execute all necessary documents. " Sincerely, Executive Administrator Monroe County Administrator's Office 1100 Simonton Street, Suite 2-205 Key West, FL 33040 (305)292-4441 (Office) (305)850-8694(Cell) Courier Stop#1 Notary Public w.r o n r y e c_ u�n1y:�:V_e.gpy i».c z..- Y .�.. _rn nroecou�_n�.Y..-.�..:.i» .Y. PLEASE NOTE: FLORIDA HAS A VERY BROAD RECORDS LAW. MOST WRITTEN COMMUNICATIONS TO OR FROM THE COUNTY REGARDING COUNTY BUSINESS ARE PUBLIC RECORDS AVAILABLE TO THE PUBLIC AND MEDIA UPON REQUEST. YOUR EMAIL COMMUNICATION MAY BE SUBJECT TO PUBLIC DISCLOSURE. 1 C21 BOARD OF COUNTY COMMISSIONERS COUNTY of MONROE i Mayor Holly Merrill Raschein,District 5 The Florida Keys Mayor Pro Tern James K.Scholl,District 3 Craig Cates,District 1 Michelle Lincoln,District 2 ' David Rice,District 4 Board of County Commissioners Meeting July 17, 2024 Agenda Item Number: C21 2023-2623 BULK ITEM: Yes DEPARTMENT: Fire Rescue TIME APPROXIMATE: STAFF CONTACT: James K. Callahan N/A AGENDA ITEM WORDING: Ratification by the BOCC of an Employment Agreement with Leah Fennessey hired to fill a vacancy as a Monroe County Fire Rescue (MCFR) EMS Billing Specialist with an annual salary of $55,000, commencing on June 24, 2024 and expiring on June 23, 2026; and authorizing the County Administrator/Fire Chief to execute all necessary documents. Ratification by the BOCC is also being requested for execution of an Addendum to Employment Agreement with Sandy Roussin for an equity adjustment in annual salary from $52,000 to $57,000, commencing on Rtne 24 July 14, 2024 and expiring on June 23, 2026; and authorizing the County Administrator/Fire Chief to execute all necessary documents. ITEM BACKGROUND: The MCFR EMS Billing Specialist position needs to be filled due to a vacancy by one of the EMS Billing Specialists and MCFR desires to provide the existing EMS Billing Specialist with an equity adjustment in annual salary as she has held that position for over three (3) years and has substantial medical billing experience. PREVIOUS RELEVANT BOCC ACTION: 06/21/23: BOCC and BOG approved a First Addendum to Employment Agreement with Dixie "Sandy" Roussin for EMS Billing Specialist position. 08/18/21: BOCC and BOG approved an Employment Agreement with Dixie "Sandy" Roussin to fill a vacant Fire Rescue EMS Billing Specialist position. 06/21/17: BOCC and BOG approved the Employment Agreement for one additional Billing Specialist. 02/15/17: BOCC and BOG approved creating a second EMS Billing Specialist position as a Monroe County contract employee. 1 INSURANCE REQUIRED: No CONTRACT/AGREEMENT CHANGES: Employment Agreement for Leah Fennessey to commence on June 24, 2024 and expire on June 23, 2026 and Second Addendum to Employment Agreement for Sandy Roussin to commence on Rtfle 24 , July 14, 2024 and expire on June 23, 2026. STAFF RECOMMENDATION: Approve DOCUMENTATION: Employment Agreement for Leah Fennessey- Expires 06.23.2026 Signed Version.pdf Roussin, Dixie Sandy- Expires 7-11-2023.pdf Roussin, Dixie Sandy- C21 and H I Expires 7-11-2025.pdf Addendum to Employment Agreement for Sandy Roussin Expires 06.23.2026 v2.pdf FINANCIAL IMPACT: Annual Salary For Leah Hennessey: Total $55,000 • 101-11001 Medical Air Transport 78% $42,900 • 141-11500 Fire & Rescue Center 22% $12,100 Annual Salary For Sandy Roussin: Total $57,000 • 101-11001 Medical Air Transport 78% $44,460 • 141-11500 Fire & Rescue Center 22% $12,540 2 SECOND ADDENDUM TO EMPLOYMENT AGREEMENT BETWEEN THE MONROE COUNTY BOARD OF COUNTY COMMISSIONERS, THE BOARD OF GOVERNORS OF MONROE COUNTY FIRE & AMBULANCE DISTRICT 1,AND DIXIE "SANDY"ROUSSIN FOR THE POSITION OF EMS BILLING SPECIALIST THIS SECOND ADDENDUM TO EMPLOYMENT AGREEMENT("Addendum")is entered into upon the date below written by and between Monroe County, Florida, acting through its Board of County Commissioners ("BOCC'), a political subdivision of the State of Florida, whose main business address is 1100 Simonton Street, Key West, Florida 33040; the Board of Governors of Monroe County Fire & Ambulance District 1 (collectively "County") and Dixie "Sandy" Roussin("Employee"). WHEREAS,the County entered into an Employment Agreement("Original Agreement") with Dixie "Sandy" Roussin on July 12, 2021 for a period of twenty-four (24) months for the position of EMS Billing Specialist which is due to expire on July 11, 2023; and WHEREAS, the Employment Agreement allows the parties to extend the employment term by written addendum; and WHEREAS,on June 21,2023 the BOCC approved the First Addendum("I"Addenum") to Employment Agreement which,among other things,extended the employment term for a period of 24 months commencing July 12, 2023 and terminating on July 11, 2025, and WHEREAS, due to the hiring of a new EMS Billing Specialist, the County would like to increase Employee's salary to provide equity across the EMS Billing Specialists based upon experience and performance; and WHEREAS,the County desires to extend the term of Ms. Roussin's agreement in order to make the EMS Billing Specialist Agreement co-terminus. NOW THEREFORE, in consideration of the mutual promises contained herein, the County and Employee set forth herein,it is mutually agreed as follows: Section 1. Paragraph 3(a) of the Original Agreement is amended to read as follows: In return for performance of the duties set forth in Exhibit A, including but not limited to specific duties assigned by MCFR from time to time,Employee's annual salary will increase from fifty-two thousand dollars ($52,000)to fifty-seven thousand dollars ($57,000). Billing Specialist Employment Contract (Dixie"Sandy" Roussin) Page 1 of 2 Section 2. Paragraph 5(a) of the Original Agreement is amended to read as follows: The normal term of this Agreement as extended by this Addendum will be for a period of twenty-three(23) months commencing July 14, 2024 and terminating on June 23, 2026. Section 3. Except as set forth in Sections 1 and 2 of this 2nd Addendum, the terms and conditions of the Original Agreement dated July 12, 2021 and the I` Addendum approved June 21, 2023,not inconsistent herewith, remain in full force and effect. IN WITNESS WHEREOF, the parties have set their hands and seals, in the County of Monroe, Florida this day of ro 2024. MONROE COUNTY FIRE RESCUE DigitaIlysignedbyJamesK. James K. Callahan By ....... ..... .. , .Callahan,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,04'00'024.07.12 11:24:28 James Callahan, Fire Chief WITNESS: EMPLOYEE By By: Dixie"Sandy" Roussin (SEAL) BOARD OF COUNTY ATTEST: KEVIN MADOK,CLERK COMMISSIONERS y, By: .......................... As Deputy Clerk Mayor BOARD OF GOVERNORS OF FIRE COUNTY AND AMBULANCE DISTRICT 1 OF A FoPAA � , A�-,64 MONROE COUNTY,FLORIDA ASSIST 7� i J. UNTY A EY tare 7/12/24 Mayor/Chairperson Billing Specialist Employment Contract (Dixie"Sandy" Roussin) Page 2 of 2 MONROE COUNTY F� ORIIU Job Description To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations maybe made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description,but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Jab Title: EMS Billing & Claims Specialist, Fire Rescue Department: Monroe County Fire Rescue Pay Grade: Contract FLSA Status: Non-exempt JOB SUMMARY The primary function of this position is to be responsible for report review, data entry, retrieval, and records maintenance of an air and ground EMS billing program; and for performing complex administrative work within the division of Emergency Services. ESSENTIAL JOB FUNCTIONS • Reviews ePCR reports to ensure complete and accurate patient demographic,trip, billing, and insurance information; refers incomplete or inaccurate records to EMS Quality Assurance. • Extensive knowledge of medical terminology, CPT, HCPCS, ICD 10,and CMS 1500 Revenue Codes, modifiers, billing, rules, and recommendations for government and commercial payers. • Verifies or assigns condition codes, modifiers, levels of service, and other relevant claim data. • Scans and attaches biomedical and supporting trip records to electronic patient care reports. EMS Billing&Claims Specialist,Fire Rescue Page 2 • Greets customers in person and by telephone, receives account payments, and assists customers as necessary in the completion of insurance forms, Air Resident (Trauma Star)waivers, and records requests. • Initiates pre-authorization for air ambulance transportation, if applicable for specific insurances. • Assists Billing and Claims Supervisor with collection actions, including contacting patients by phone and arranging payments. • Minimizes the number of aging accounts to maintain a consistent workflow by regularly following up on unpaid claims. • Processes and posts Medicare, Medicaid, Automated Clearing House(ACH) payments, wire transfers, checks, and credit cards payments on a daily basis. Reviews and processes refunds as needed. • Reviews and follows up on accounts before transferring to an outside collection agency that have reached collections timeframe for accuracy. • Processes Air Resident(Trauma Star)waivers. • Processes legal records requests for patient care reports and response records. • Performs monthly EMSTARS extract and data submission to Department of Health, State EMS Division to comply with mandatory pre-hospital reporting requirements. • Reviews, processes, and responds to correspondence accordingly. • Posts payments and denials accurately. • Maintains several spreadsheets for billing reconciliation. • Scans and maintains accurate day to day posting documents and correspondence in One Drive for audits and compliance purposes. • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations and County/Department Policies and Procedures. • Needsto stay informed of regulatory changes with the ability to adapt and navigate the claim reimbursement and denials environment. • Possess strong written communication and grammar competencies to generate appeal letters that are specifically tailored to the patient's level of illness,the quality of service, reason for denial, and capacity against which prompted denial. • Processes REPs, contracts, renewals, purchases, agenda items, special projects, and maintains records. • Participates in any meetings, phone conferences, or webinars that may be required to process rejections effectively, acquire information about the appeals process, adapt to the latest regulations and laws, or comprehend the terms of payer contracts. • Assists in budget preparation and monitoring expenses. • Performs other related job duties as assigned. • In the event of special, emergency, or disaster situations, employee may be required to work schedules otherthan those for which they are regularly scheduled in any capacity deemed appropriate. Monroe County,FL Fire Rescue Updated:01/16/2024 EMS Billing&Claims Specialist,Fire Rescue Page 3 QUALIFICATIONS Education and Experience: High school Diploma or GED required. 3 years minimum of prior related work experience preferred. Special Qualifications: Certified Ambulance Coder within one year of employment. Knowledge,Skills, and Abilities: • Ability to work from a general outline of duties and responsibilities. • Ability to perform entry-level professional work including basic data analysis and synthesis, report creation, process performance, and regulatory or compliance activities. • Ability to follow basic guidelines for operational activities. • Ability to work with less than ten co-workers who are mostly engaged in the same activities as me. PHYSICAL DEMANDS The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally,the following physical abilities are required: • Manual Dexterity: Picking, pinching,typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. • Mental Acuity:Ability to make rational decisions through sound logic and deductive processes. • Repetitive Motion:Substantial movements(motions)of the wrist, hands, and/or fingers. • Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. • Talking: Expressing or exchanging ideas by means of the spoken word includingthose activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. • Visual Acuity: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures;transcribing; viewing a computer terminal; and/or extensive reading. • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. WORK ENVIRONMENT Work is performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position. Monroe County,FL Fire Rescue Updated:01/16/2024 EMS Billing&Claims Specialist,Fire Rescue Page 4 Monroe County has the right to revise this job description at any time. This description does not represent in any way a contract of employment. � 1 � �.m„ . � � Employee Signature Date Digitally signed by Jernm K. James K. Callahan cafthan Date:2024.01.19>>:sae'a-05'W Supervisor or Director Signature Date B rya n Cook Da y signed by Bryan Cook Date:zoza.ni.zz 12:39:12-05'00' Director of Employee Services Signature Date l;.o.e. Monroe County does not discriminate on the basis of race, color, national origin, gender, religion, age, disability or military service in employment or the provision of services. Monroe County,Fl. Fire Rescue Updated:01/16/2024