Extension Agreement 06/09/2009 DANNY L. KOLHAGE
CLERK OF THE CIRCUIT COURT
DATE: July 6, 2009
TO: Lisa Druckemiller, Sr. Administrator
Technical Services
FROM: Pamela G. Hancoc7, .C.
At the June 17, 2009, Board of County Commissioner's meeting the Board granted
approval of a one year Extension of Term for BBMA Agreement #FL03-F871-00 between
Monroe County and AT&T for regulated services relating to the County's phone and data
networks.
Enclosed is a copy of the letter of renewal for your records. Should you have any
questions please do not hesitate to contact this office.
cc. County Attorney
Finance
File/
I ;I r ap rent PMameeet] o b*aar2
oaawxs
C
UNTY�MONROE "'' r —
laWrnin
mat
�' . L roidler a t
L " 6ww
T
June 11,2009
Elena Cords/
Sales Representative
AT&T
7300NW 19'sStreet
Suite 700
Miami FL 33126
Re: Renewal of Agreement BBMA FL03-F871-00
Dear Ms.Cordal,
This letter is to give you formal notice that Monroe County hereby intends to renew the Master Services
Agreement BBMA FLO3-F871.00 entered into on June 16,2004 pursuant to paragraph 20.7 Extension of
Term. The renewal period will be for a twelve(12)month period beginning June 17,2009 and ending
June 16,2010.
As you are aware,it is required by law that the Renewal Agreement be placed on the Board of County
Commis' Mows' agenda for approval by the Board. It is the County's intention to request approval by the
board at the June 17,2009 meeting in Marathon.
Thanks in advance for your cooperation in this matter and we look forward to continuing our contractual
relationship. If you have any questions or concerns,please don't hesitate to contact me.
Sincerely,� ,,
Lisa ckemiller
Senior Administrator
Technical Services
Monroe County BOCC
J0-29-2004(T0E) 09 :26 BEEESDHTH BUSINESS (ENB)305 569 1332 B. 001/011
Pl:F4S ,.'�and`n a u LL "F. BE%LLSOUT'H BUSINESS
iciiprinsglimiza ' CONTRACT MANAGEMENT COVER SHEET
1??�rFA _+`ate.-„ as PPEO t0041 00,155, 11S—j. .:..,
"'ll t . i.Y. u8. SOUTH
)Co tC_� 7or P_! NORTH
CENTRAL[en.AL.LA.bIS)Contact:B29fi3TT or 8521/ ON3LYdaCSq Contact 877.1716/SOUTH IFLI Contact:8I8-1761
FROM: DAVID DELGRECO PHONE#: 305 569.7205
TOTAL PAGES: 15 (including Cover Sheet)
PLEASE PRINT(LEGIBLY) OR TYPE
1..;.;.w ,ne,rn A4eMt eiilf6(t,r Couwet Typo* .
Acepdu `otibuq }Contact Contact r d Siebel
Name/Title Telephone Number L.s. . -' Opportunity ID/ '
CORDAL/AM 305569-7292 BBMA/FLO3•F871-00 /—�iisdCi (7
S„ta c
Customer Name 15 ee�'5D- Product Type
(If Winning Rewards,mast mark typo below) .
MONROE COUNTY FLA BBMA
•
•
Winning Rewards _Reacquisition _Retention: Irthh h a Franchise or Independent Agent,check here
•EXAMPLES OF BELLSOUTH BUSINESS CONTRACT TYPES TO BF.FAXED:
Itnnlated ,
• OuoirErpert mdfor Minna a mint,s All tellen anecdote ur VariableTRIO BIBBcornrrn
• SAMS eennms Special Arnnnemnk-ClmMat Senn Arnmgemem(6A).SpccPal Service ArnoremnN9peclel Anembly lSSANSA).
Sperlsl Whig Arrangement(SBA),mdeldual Core nun liCle,Addnduma
• Contact cord coolncs a Pdsmnb Patinas MUM Averment MUM), Regulated SerrleetN&T Agreement
• Coon Mooning,Aeremeal
• Prepayment Agreement
N. 411 laird•PIA
OMIIIIINWPMknree-OISTI or MS Prl
Promotion Cnnlnda
BellSouth&Altra Programs.PRI Advramge Plus,BellSouth Simple Sawnµ Key Cumumer.BellSouth thalami W NK Rewards
Inl..a
Standard and CMmmkcd Pricing Armemce.[CPA) ,
EXCEITION:110 Nether ander rnnllnne m Mime torrent nroralmo err the Mlnnlaecnnlnrn: It Ea WlnmtLTnlllmnnt Arnim 21 Federal Gnvnmnt and
11F.Main,enmaela.akn,S Or the rustamef.Me,*Maw Balm th elmmre<PS1.iMPS.Monona Net VPN.Web Itnranr.etc.>. MINOT SIaIMR TIIFSF
f VNI'RACni TO THE.CONTACT MANAGEMENT FAXNUMR®,
IMPORTANT REMINDER: Melt COVER SIIELT&ORIGINAL CONTRACTTO YOUR PROFIT CENTER-
Attention:Central Profit Center Attention:North Profit Center Attention:South Profit Center '
Contract Administrator Contract Adminl.trnlor Contract Administrator
Moor 7A52 Suite 600 Suite 600
2189 Lake Blvd,NE 2359 Perimeter Pointe Pkwy 13450 W Sunrlee Blvd
Atlanta,GA 30319 Charlotte,NC 2/120B Sunrise,FL 33323
MEMOS:C nnanue In follow current mutating and mall lhr fnllorel,tnnlnct :11 11.91.0 antipode In the BellSouth Blida Cnalamer Care rrum.11lithe
ntggrllm VON PAID moire orrl121 F.nude.'names Jima for Or mummer.OM widow ndLl'e h Jimmie e11SI.eMRS.Mandl Net VEN.Web Ilmlin.no In
Allnl CIMIN O M n e:man 7102.2lm Labe Bird. Allan Ganda tMly,
For Contract A4amagemenr Only:Signature Expiration Destruction
Priva'Nrrnpdnary t
May not be used or disclosed outside the BellSouth companies,except punuent to u written uipccment
Foe! MIMIC. Inennnnt corer ehrn.Re,hal UYUNW.dor <CnerSheeo rage I ,
JUN-29-2001(T0E) 09 :26 BELLSOUTH BUSINESS (P11)0306 569 9332 P, 002/017
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BOMA Agri/Wont No.FL03•FBTI-00
BELLSOUTH BUSINESS"MASTER AGREEMENT
1. This BellSouth Buskwst'Manta ApeemsnI ("MasbrAgreanmt')Is made by BellSouth Business Saws.Int(-BBS")an behalf
of die BellSouth Canpanied rBag50um'f,and Manme County rClbbmer'1 and cod govern a0 Orders kw Equipmern arYb Services.with to
exception of Regulated Sakes which shall be governed by the toms el lb Master pqoaTI.M as the Regulated Service Attachment
2. BellSouth Company Obligations-The Paarlss ate tat each BelISeum Company Is aepmeblo only Nr In paion d*beegenks
and Equipment sodded by dal BaSouth Caepay ads the terms ad rcnShis spodfmy Bedded In this Apnanad ad n the Order or
AltacMass(ad try a tilananb meek)apskAble lair BellSouth Company.that the dam end reapasl08as of sad'Baigadh Company
am several.and met Ow Oda erAlbdusnt underbid,a BellSouth Company Paddy Equpnmlt and Sava is not affected by the tens and
mutates contained In any other Order or Adornment to Ws Agreement.
3. Tern atAgreemad-Tine lams of Mb Agreement mammas en the dale on tech the Apcn"eib exealed by RBS m behalf of the
DdISouah Companies(Eeeda Dale' The lam bras ate a baud am set ban In be applicably Odes Aaadmed.If no Wm is
epadaod In such Oda a Albdanl.Salons WI be mated an a mmWb-mob bard at me then Peea9ng mmdwnvW rain,For Seances
m8 either Pay pees the oar al teat way PO)daye Sean notice of laminalm of SaMme-
4. Dellnitlons-
4.1 Vats Equipment end Da Sava• - the Equipment(Including reboot Maiden hubs.aka and fefneb access devise)that
Previte;connectivity la Iced arm dab mar VOIP PONerka orb Implement wide tea networking;end the SeMse(MdudIng Malat
limitation ma assessment,dalph,mnfoumaon.staging.nmparsnallart brolad management manbwlng and maintenance of such
neMarb)pmvked by BellSouth ceder be Agreement as Oiled In an Order.
4.2 Equipment-all wnnlcauaa all nfamakri%serms ymeupb peshead fan awaked by BellSouth maven Oda.Inducing
Data Equipment unless amaeoe noted, Equipment ato&dudes Software.ae further defined below
4.3 Implementation'• (o)far Equipment nsaied by BoUSOum.the date the Equlpmml has been Inaba and Is operating
substantially to accndor✓e m the manufacturer's apedaw4om.or(b)for a othor Equipment upon delhery.
4.4 'Major Failure • the faiure of Equipment that aubsnnIaI Interferers with the nest conduct of Customer's buissa
45 'halm Failure' -any Mile of Eq*mom other than a Mabr Future.
4.6 'Oder -any inquest for Eguipmantadnf Services paced by Costar pumwntte this Apeasmo an Amdursnl and aeopted by
BellSouth.
42 -Regulated Services" - tap W ted W emnmmlaams soviet.
4.5 'Santee' -wok performed by BellSouth pursuant la OW Apmmnt&dudMp but net mnites 10 me Iamb;(gybe/arty ad
Maintenance Senecas.(b)Ihhdaalm Senea&(c)Eleddoal Drupe Revak Sorts,(d)Dab Service. (e)vales boa d Sup aMb
dedraed wand Plod mare.(O lemind sewer seth ,fa)kaenlel ammo.(h)gateway.W nebtak arnyerig.dentin.maebrkg,
maaagemmnl and maintenance.a)tomb die design,ca)dovobpment and hstag,N managed eq mentsaaos,(m)managed neteak and
seedy braces,In)easiness Center sates(cinema/tad Somas,ad fp)other mrrrsswlaulaated maces.
4.9 'SMrse'- any seed one or mom computer wagons MUW Is carpeted Of makes,submitting*vakspts.patsy.algorithm
famda&Mess,orkrw4gsawsrabowned by or total t BellSouth adiwany al re may sib mppla-The Ion Sara sal also
hrlude any co ecum,pines,updates,ormiebw b Sawvato MandypreOded.
5. Pdcas And Payment-
LI Pnae,loin,enemas,or rates wan be as set nth In me Order.Satanent er Wok.or M BellSouth Cmpty IS°daubs a craatg
guides set blh In
neW RottAated SeM hem time to arm Atamd,cross oml tentaard a a dial be provided to Customer. .EEvappttamapiwvdedd MOW.C Me ustomer*NIbe Invoked sooty and mion Mal be our
a Services with the mean of Regulated biota IfCestaher Is riot In baulk cinIomernay requestn wdting changes b Darn
configurations of Semites hereunder at prevailing market roes,which may result In an seambreo b'the teal ploy a sc edlea other term of Ihe
meeting Oder,o an apogean of a ceesoanle melody amerce w any drab item°
52 If any payment des hereunder is not made by the due dole,any late poymonBnamsl dhagea raa be compiled In at erne and one-
half pertain(1%%)per mask,or the highest amount pamaned by lea.tibia evet Is ley. Lea Payment Barges for Regulated Sonless will
be awed n acwrdmra with the applicable tariff or Cannot SOMU'orange ant('CM,. In the event of a good bah dispute between
Owlear all ReiSouth as to the correctness damn appearing on BeaSouma Invoice b Customer.Customrrray withheld payment of the
disputed Ilona only.
a Tuts-Unless ohervse podded In an Abadmed,al doges Me endabn or applicable federal,state et lad aye .and fees BellSouth
may invite end Caber agrees b pay It Bedaub amoeba equal to any was stag an this Agreement or any edam hereunder.
Inducing any and alters and use lame.duitea,a Sea imposed by any authority,govomment a goverment arty,ecl slw ofthee an
BellSouth's net income. Calmar will be rspasma hr anyod valorem.prdpanY,a Omer axes assessable an Equipment an o alter delivery le
the installation site.
'BellSouth Business Is a service mod of BellSouth Intellectual PmpMy CaporaSah
a BellSouth BSE, no.,BellSouth Communication Syslana,MC,BellSouth Long Distance,Inc.Beg9cam MNS.Inc..BellSouth
Telemmmunicatims,Inc.
1 a( 0
CONFIDENTIAUPROPRIETARY-NOT FOR DISCLOSURE OUTSIDE BELLSOUTH WITHOUT WRITTEN PERMISSION
aUN-29-2004(TUE) 09 ,21 BELLSOUTH BUSINESS (PN2)3O5 5E9 1332 P. 003/011
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BBMA Agreement Nee.FLO}F8714e
T. Customer Responsibilities •
-
7.1 As neaten Calmer and BellSouth,Customer Is respaKlblo for la)assuring that lb mutated users amply WN the provisions
of Mere bane end gat unauthorized persons do not gain amens to or use No Setae or Equipment trough rear names,passwords.•
nllw Idealism maned to Calmar pursuant to these heir(b)Providing any equ lament and software that may be necessary For the use
or 9e Scuba by Customer(in nation to any Egdpinanl and Sawa*Nat may be plead at Customer's balba)or otherwise padded or
used by Bdsath lei b pmWen at the Stakes);(a)In peymrnt of all charges b ueaga of the Seams apptoesa to Is amount
whether or not by aulhodted mace a for authorized purposes and Id)pmtming Its otweaga9cne Under thee lmmo. Customer shall not
use the Santee or Equipment In my way that woad be or would assist any INS party le be In Moblbl of any law,these lerms or tM
M r.+ bide Use POMy applicable b the Services a EWpmanL Customer slag not banns aor publish�the bates teams or t
bam a any Inmn ,software, ether content that vicbW or Minas Upon the dose M any e
Sm*es arEalit to conduct any business or earlyarepeat the pabmpna of My Say that is prohibited by lira. Custom stall
honey W M ea spoilable tows,mine,and regulation In canna-eon with the Services and Equipment.
72 Gustiness/a amide,at no col to BelSpdh,red Pang BSSouN e regular business m a rely mass to Customer Imams
appmpdabwmspma bales Infamallon are abide name®,denial import(OU.all relevant Cuawar and Sowapiti'Or lnkanallm),dab
reaodmlio,Naas,and other maims al Cabinets lomat as are reasonably requested by BellSouth for purports of batting BdSmgfs
provision of Services cc Equipment b Cabmen if preahedSig is requited ion BaSordl pond to pedan mile Santa,Cabmerwg
Inform to BolSml Project Manager par to to mNdulm mammas,data Should ay such CueamareVemtnb not be e Y.
Customer b e for mill esutng delays.reddspaWi nth Maras,or added The accuracyd er accuracy of ntnpa dded�W
mealy
Cmbanere responsibly. Mama she provide a safe omit working atAremmat bee of abate or hamrdee maSNS remedial!,and al
Installable''squad AC electrical mar and umnimunicatlem incepbsies el the batons needed for the Equipment's,Sambas suppled. The
loathes must moot al mmav> m ca
ae ehmrmeal gpedb requirement. Cabral' response,'remenb. Ca for padding s ig any spode lb.ladders.
borings at otter Irma required as result of nonab dad Calmar sit andiae.
6 Other Seabee and Software.
The Samba may include dedicated or dakw lama Rama mameaMy to BNISoutS local Internet nnet cit and to the global Inbemef.
as wet as acmes a t onna:l y to any of the Infonillgal sources or macs that may be provided by BellSouth or be a Blabs from other
service isobars panbpa 1c In,connected to or accessible tuougf BellSanh's SOMore Or the gloat Inane!bid whim are not part of the
Services being purchased hereunder. Separate charges may be applicable to acme of Mae addIioS swans and may appear on
Cabers a son BellSouth.ce they may be haled to Customer aepemay by Ile maim of such maces A nrd pay Global Sella
amber(GSP)pvvMee a roaming capably In oonjenaon WN dlaWP Balbath Business Inwnat Seams that aawe hen(subbed bay
• NO mamba smaa e)to dial the tool nmben of OSP-padded POPS to mach Me BellSouth Business Mahal SeMee was made
of Me BellSouth Business Internet seam moat IF Customer or a users Mot to um such GSP local acmes(a Qawiel purchases a
service plan Whin has such OSP local tease Induded M the pta),Customer W be charged by the OSP and may see a leaps',maps
For such senbe on Its bit. Such GSP torsi amen sense Is provided by the OSP on the OSP'e terms and mdlos and at the prices or
cordage sat Tort It the applicable Customers Other.Use by Customer and any kdldnual aMOrmd users of Cestoner of BOtSoulhI
other areas and any browses oter Software provided by BellSouth shag be subject to 0069001%absad terms and omdalone for such
services as well a the rapaoeble software Ilona toms that are provided with such Sohwee.
9. Equipment
9.1 Equipment(Nara-Customer may perm@Sets for Equipment ad/aSwam pumper,bee Agreement by:(a)BellSouth odorant,
(b)telephone order,'BellSouth far n-rQnoaed mho,a or change work.or Swims,N either par at le exceed len NPawd iSars
(sioam1.(c)f]wmw purchase ceder alebr of purchase regent or(d)tecaNao W dsaonbnnanaion.forth',pewees a Wadi Customer
ammo That(I)BellSouth and arty terpwty lender ce lessor may ay upon any facade copy,earam is S&baanvaam or element data
dotage of to Sprained'Cr eny Order,and aash teaMtlo ropy,otedmac data t ammhopn or elecue9e data siege war be Seemed an
oral,and Ion best evidence tamofkr al papa's,bdudkg,Wtavlgaalbc a Sdenewy popes robe ay abbda.arm maser
purchase and,tempt for anY Prot/Mans willa
am
▪e epic excluded as modified In Nee Other.am Oda My$aamalaly Iicapori al Me�bme and madams MIS'Agreement are dry
area standout t(ma as marbled orampab generated)tees ere aaahas re any Cabo purchase ado leans*cagier Guiana'
tbvnonis sloe he deemed deleted. If Customer desires Seam%Mdm to mambo fheterneee padmnn coda calve number for
com bate.Cmamw may ktduda sash number M each Odor. Each Odder shot also ktdtde any meaty agreed Statement ofWalt.
92 Unless amwee Need In the applicable Order,Customer's payment ter Equipment and misled Eglipmmt Sawn is M.dcad held due
esfotormilal MablenanceService-money upon receipt ofa pryer invoke,Ibl Egnpmenaa other dWm-20%of Me Total Equ(TetNie
via Oder,5034 alEquipneeclayey ere 30%a ImplornorWaos lc)loaatin Seneca-100%upon M omtaton of to Ircanlian Services.
E pedlled Equipment Orders may Involve amaai dugs.
9.3 Dub Equipment ornaments eta be booked and payable upon ehlaam Of Equipment by the ramdaanao Dab Maintenance and
Malang Sedan are Iona eat and payable hi Manoe(latex stated othambo M the Order)beginning at Implementation at Cabinets
IndWWa albs balks. Data Services"hall be Invoiced and payable upon kg enders par Q.STWS Individual site bolas Other Seam
We be Saba mealy for sago of Seams unless abase provided In to Other. Cle t's&aha pay the amours sped b and Mcleod by
BellSouth by the We dale staled m to Maim.Thb amounts bled M to Other We data d.and Calmer Nat pay,at related delh ymeb.
If shipping amigos am shown on art Order,they am an ramie only and shipping charges kwdoed may vary ban the osamlo shown m the
Order.
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CONFIDENNNJPROPHIEEARV-NOT FOR DISCLOSURE OUTSIDE BELLSOUTH WITHOUT WEIMEN PERMISSION
1JN-29-1UO1(1UE) 09; 21 BELLSOUTH BUSINESS (BA )305 569 1332 B,H09/011
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BBMA Agreement No.FL.W-F67I-00
9.4 f sc d Loss er Damage fer Equipment-AD rink of lee or damage shal pals to Warmer as to each Wm of ErMbment on the dab of
delivery to the mtabbon alto,aampt loss or damage cowed by 9SSaula
95 Seamy Interest n Equipment-flsmnergmnta BellSouth a pwthae mow/peony interest In each Kam of Equipment.Cusnenw
agrees le o antln any daaanmb reasonably obverting by BellSouth b protect andor paled BellSoullfs seamy knee et
Cl Vie thereby paled Wend lb below.
9Equlement.meth UMW �®fen Dab EVubma^la �Aaeided than o onset Order,ii thorn nubskth ay hi=eardrumswiith the m
manta to f pubbhed spedkathes,pmvBod Its not dumped as set Irate Section 9.43 end to lead occorrBq to standard omitting
bnbudtom blued by the monufactuth orgawath. Unless ethenMe stated in Me Omar,thewvmiy pried ler Equipment Metaled by Btl6grh
Is lathe(12)months from Implementation.CERTAIN MISCELIWEOUS EQUIPIEM IS SOLD'AS IS AND W91 CARRY NO WAHILWIY
WHATSOEVER FROM BELLSOUTH Any wamNyserda br'As le Equipment WI be paced Wedy by In"e arfaosrrdrub SpiemeM.
Sudn Squlpnw'tPel be deny Indicated an he appeceSs Order as Manulaabnfs OwaWanamy service(TOM. BP t 47.ITH OFFERS
NO INUM ENANCE SERVICE OR WARW WIY FOR RIESE PRODUCTS. The thorny poled WI not be enlarged by 9w6odh9 repairer
replacement Werth.
N) Dab Equipment and Win Sothis WannlyObmbnn-BELLSOUTH DOES Not IMPLY OR EGRESS ANY BELLSOUTH
WARRANTY Maintenance Seneca is atheER 0ean Order. wmarrPMENT Oyu Pyvise D.w0 eddy Ile reipmdbility of Customer b pursuant His
manaodumr.
(c) M warranties extend only to the original purchaser of the Eqt mie*.Mended as Custemer,and do not extend to any
subsequent purchaser,transferee,user.or assignee of the Equipment,unless pier wrlllen commas obtained from BellSouth fer the
extension Of the mambo to such purchaser,user,or assignee.
9.7 Warranty SetaM EguipMs•(a)Full Warranty SoMcerFWSy.BellSouth agrees to provide.except ler Cab Equipment nee
Sheets set lonh herb ur In an Omer.Warmth Seethe to keep the Equipment n,a In msbfe the FgOpnw*b.Wad WOMB odor in
c uNa'a Mel the manufacture,Wt1 nd. If nether repdr not rgsaCa enlam reesadbyav hiUO In BellSouth ben BellSouth new elect
imbed b iS"Min pica paid in BellSouth Iran purchased Equipment or the ore erne fee paid tithe fcereed Software wnldr is In Manes°
defective.as Men dapedand basal m Cmbmrw Wpareem sdnechle teed(co fedora)thane tax reporting purpose. Ww,wny Sonia
Inductee prewnbe mmwaerwn a based upon to apedlo needs d btdviduai Items of Equipment and ureedctlukd.atoll mmdpl nwmemnoe
daring Warranty coverage. Repomrwttor addMtd pas end Egipen may be Sher new a inethitienod and equivalent to mob
ptrfdmaic The maimed limn become the papery Cl BellSouth.
(e)Response Tams for Full Worthy Sorter BelSowh WI use renewable oath n respond to Qaldm ns request for Womanly
Sotbr OAS Faiwe Waal but R)ham.btenlydmr(B4)hours a day.sown R)days neck,from the Me BelSouth bsleerdves
Custamo%rowel IMO respect b a Men Fabw,BellSouth WI tee resemble ofab b respond b Cisbneps regOest ler Waneny Service
dumb BeaSmakb ready sawing hp as,Mpldayt through Friday,ewhxtbp holidays Warmth by BellSouth vAlh n eight(B)busses Man can
the roe BellSouth smlrecehee be Customer's request.
(e)Depot Wananly Basin COWS,Bertha'MI!wIaos dehKlw Egtlpnefd on an exchange beds. Qtsnmer awes to robins
trdsdve Equipment to BellSouth fa depot serviceable line()days der ocMetat replacement Equipment kern IMILSouth. If BelSewh Mae no
method sod'thimble Equipment elan inn(10)daye,Qutemd agrees In pay far the replacement lawns.
9.a Imtaliian of Equipment-fa)itorderd by Customer and speed by BellSouth,BellSouth WI provide Instalallon SiMrae b instil
the EgulpnenL Customer agrees to provide.In a timely mans.Cwbma design kdanalon and a*samba knldblbn ethronmant m
doted In any appaNe BASauh Insbbllon manual,or as obonaise seedbed by the manufacturer or BNIBabr. BellSouth MI make
ennoble diem es meet the dab far lmbladon sat kith on the Order,and WI nosy Customer at soon on practicable of any delay.
Customer agrees to notify BellSouth as eeen es grabble If Customer requires poS erlemenl of any IMabaaon• 11 Customer or Eathement
spedlalan requie iwrekadam them or other we*.Qmlaner wit IOW adallenal Installable charges.Each rem of Egwpnent
patdmsed under this agreement nth be Installed as speciaod by Bdaawh and the Equipmenlrmmfaaurer. If an Elulltmem Is not le the
lathed by BellSouth,Cusbnerwernnb'that as Equipment Is lobo Writhed by Qebrnede manuSoer earthed ernpbynes at Its pmrdsea
rind Is net for rob.
(b) Idle bpbrentallm of any Omer is ebbed,by re fault of BellSouth.Ix one hundred eighty HBO)days ornwe ham lie
a®pbme of the Oder by BelL4aM or ninety(90)dupe ban the Withal agreed Indmwubbm date.BeVBadt wB have the ldbm9 Metes; 0)
evbg the plea to Wed than comet BelSadh thing,(1)require payment ra Equi nOt dohered and Sauces perfumed Or thel Ira a 10)
cancel Om Omen and caber reasmat tmnnmbr champs thanufactuthe reabQn9 dwget and other at et pocket cos.naMeawrabbm
mattemb and tabor expended,plus ties teed*).
9.9-Memlensnoe Service for Equipment_(I)if ardwed by Customer and agreed by BellSouth.Manto on=Smith coverage for Data
Equipment ewmmn=at In Sonblkn and Maintenance Service for voice Eaip ent oommonas on mmbatnn awamanly. The
overage hours for Maintenance Seethe won be as listed In Swam glib)above,or as agreed In the Omer. Unless Included In the Order.
Customary/le provide an analog modem al each see far ramie diagnose a and/or mpab and a dodi:ed analog bbplbne IM within teen
feet el the Equipment Maintenance may be preddnd via Wgalr,replacement,orupgrade of defective Equipment aLHSSaMs°pam.tlan
age manufacturer sebee b inquired, twill be provided atBeasoutha then cadent ammaaa rates. For all Eastport to be mdntanea by
BellSouth.Customer represenb It has paid the appropriate manubcbtter arena fee,and m1 reimburse BellSouth for any unpaid license be If
payment is demanded by the manufacturer.
pl Euxpl/or Debt Eamon Maintenance Sawa re as woollen In die Oct.the lam and splints of Sadba 9.7(o)and SIN
eltaa apply to Full MadahtneeSenice CFMSp and those of 9.7(el for Depot Mathatew BMee C@ASS1. Ifequipment Is not under 9oI un
Wamnty or Mdnbnonco Service at 010 time Mdnlemnce Uanba to attend henwMer,at!amNonal Items we added by Qtdonwna the
paid,Without/Iva inspect be equipment and perform any mmoasary remake at BellSouth than armor rubs btr Mileage,mMa,and malerSLs.
da9
CONFIDENTIAUPROPRIETARV-NOT FOR DISCLOSURE OUTSIDE BELLSOUTH WITHOUT WRITTEN PERMISSION
aN-29-2004011E) 09: 28 BEEESEITH BUSINESS 00305 569 1332 P. 005/011
BBMA Apnea Man l No.KL03-F0TI-011
Ice Mnnwna drawee vil be set
Wi the th
Order. UnlesS othervese eel forth In no Order.the Told
Maintenance Chm9a ben annual
dno pWdo*mony instalments.If at any lure Mensal Egfprenin added to the original na l Equipment.a
new
platodcharm ratBeSeeM tine rates. e M added On Crloran bpend the Equipment
being ambit For Ive labsmeddio abate
the Maintenance Charge beko errayd.,thUlSTumo
Maintenance
Snyireyapt.go no Eluthen
ma percentage Menem io the
Consteer Pilo
InsourlePreaua year.BSt may
adjust ma monthly madames thanes If the Equimark lemove to a diktat location.Camas payment due uprhreaaptof BallSouWs
Invaim(1).
(d) Fakery system melnlomaeatly.there Is a nenknan large for sewn stations at me agreed rate,even If the key system In
quesden contains bra than sewn aledons.
9.10 Team of Ibksmenm Bence for Equipment.($ltn lawn of the Manbanes Sankt if Mara,shad Wahl on either g)the day
knaveti the list day dthe wren*period for the aeplable You(1Nye repairs byWWrYd in earwt Intiemeo SSenira et the
lime Maintenance Sauce b Ordered,the day kerning
4 above.
(b) THE WIIUAL TERM FOR MAINTENANCE SERVICE SHALL BE ONE(1)YEAR UNLESS OTHERWISE STATED ON THE
ORDER THE INITIAL TERM SHALL BE AUTOMATICALLY RENEWED FOR SUCCESSIVE TERMS OF ONE(1)YEAR EACH AT
BELLSOUNCS THEN CURRENT RATES EITHER PARTY MAY ELECT NOT TO RENEW MAINTENANCE SERVICE BY ENING THE OTHER
PARTY W WREN NOTICE AT LEAST THIRTY(30)DAYS PRIOR TO THE END OF THE THEN CURRENT TERM.
9.11 Matures Equipment Seat -(a)Ebb:1 mM Drop Ship-For drop INP Cedars BellSouth rill ship E uuuatl le the Customers
specified and Weed kwlm(sl. BellSouth pmdass me no assessment,melons;Stan,swag,Implmmbta.InSSalon a piled management
far dew ship Egarrie a.
(d) Assessment-II Assessment is bled*an Ceder,BellSouth MI work aM Custrn&a l,epwanbmtve(s)n evaluating Clslaner
requirements Jr Equipment and Swam,and realer an evvaMdion report daaecbg terse rlqukananU.
le) Symons Dasipn-If Systems Oagi te bled In en Order.BellSouth ami mark with load exchange and bbm unnge it
chosen by Customer*deigning We necessary CWomer masa equipment&nor b Ode System Designs to Favlde mmmnkaliam between
the laelom spelled by Customer.
(d) CenDOcaon,Staging and inglanaia 1-If Contipnlbn,Staging and Impbnannlen am bled In en Order BellSouth M1
assess,ameba ed lest the Equipment BalSaulys technical stag adheres le the anginal equipment matubei ears(ODA)rernmodalbm
for mapuratlm end kebthaim.The E lament WI be delmdd to the emceed Cusorarlealbn(sl area Instilled. Maaam MI also lest each
Relent.accrasfing9e15o.ik Upon samproceeumermethodisen completion ofteeig.OMEw Wed h the b WI nab aC to In wskide niing and la Egtaprmrn an the written d Fria=vdl bee deemediling ccedtentod W
acceote&-Additional lasting outside tad listed Si the Om bra al Customer's cormintor oriental WI be peltomnd at BolSwiYs option and at
Benet%then-currant Ms.
(e) Project Menominee%-If Petted Management Is listed In an Order.BellSouth kl assign a walled PreNea Menage bpaAana
single Prim or contact and madMaW al oaths le he daybed ender the Mans o1 tad Order. BeISMh may replace the CetSwth Protect
Manager at any Imo by Seen natal to Dhabi.
(I) Network Montalro Seam-Pubmer=Adana Plus-If Network MaNS*o b Med n an ONa.BalSaah vM pinMo
Customer W Feat Malang with IP Ping and AW palings a)anew but and performance nparl*6(Its MutWoMer double
kdo*aanod*abn;and(iv)PaodIve perfanem"..hang. Customer W 1 grovel=0)Network diadem IS 1pl/Patige circuit Met(A)
Adklse*p and ferrem convonitong Pl)SNIP pled Tl nalMdb manse;pv) MNog wo*Ts at each sad for namely daono loadlorMWr,M
Dedicated analog adept one One,Mtin Mean teed tithe kWaled route;lid)Detailed contact Idamta'es al Seal ad hardware imbknahm
provkka.Inducing emagacy access and;Meehan cantata ptl a Of POINT Raffling BelSaln bad pagans al o,on g ad kadag
eatle liiols Ma napocte suppber Me)A BMK Rime Rely PVC with 1BK OR nanagomiil Ink be%een Cuabnsfa meal Mgr and
BMSoumt meaning racily In Mana.Georgia:and ex)MSeona mqukmnnb as agreed In Savo of Wak
0.12 Equipment Key System Electrical Chmege Repair SeMce-
(a) WHEREAVAMIABLE,AND IF ELECTED BY CUSTOMER CUSTOMER AGREES TO PAY A PER STATION RATE W ADDITION
TO NORMAL MAINTENANCE RATES DURING THE WARRANTY AND MAINTENANCE PERIODS,AND BELLSOUTH SO1JTH WILL EltTEND
MAINTENANCE TO COVER REPAIR OR REPLACEMENT OF ALL BELLSOUTH PROVIDED KEY SYSTEM AND KEY SYSTEM RELATED
EQUIPMENT COVERED HEREUNDER WHICH IS DAMAGED BY A UGHTNNO STRIKE OR ELECTRICAL POWER SURGE THIS SERVICE
CALL BE AUTOMATICALLY RENEWED AT THEN CURRENT RATES AS LONG All A V/UD IMWTENANCE ORDER IS IN EFFECT.THIS
SERVICE IS ONLY AVAILABLE WITH WARRANTY OR MAINTENANCE SERVICE AND CANNOT BE PURCHASED SEPARATELY.
b) In al ahmlon*volvig damage In BelSath provided key system orkey system molts Equipment due to lghttg or paver
surges,prodded lhoElotllcS Damage Repair Sane has loon Sad,BelSouiYe SOLE AND EXCWSNE UABILNYviC be nepaka
Placmlem of Om deflate Equipment MA BSlSeem podded Epidermoid. In no ewntWti to Cab wed the amnl incubi value althe
damaged key system and key system tabled EWpnenl provided by BellSouth
9.13 Nanny and Manonace Seam Exclusions fa Eguipmnt-BdSmth ail maprd b any sauce erg Dmumkd by Onnrrle;
however,Calmer alum atlpes exit Meanly ad Maintenance Service do not raver damages to or Sure d the Ewbmea or ktaeaaa*
sat Sun reading tom causes other than deals in or to tamed wear and bar of the Eguipmed koala but not emend U,misuse or
mplpmt operation alma Equipment aorlaaa.Shell unexplained less.pphbkg,Salmi pova Sage.lire.load,WW2 eras OEM.ua.lemon,
hereof Carer b maintain a proper gaamg ewkoansnt or realer,Macadam or albrallm the Equipment by swore other Ina Bealwth
or lb designated*gab Wlnanlyand MNntenaoeSesvloes de not ebb/any Cuatanapnod d rube ofequtiment Seel aabd m PM Order.
Any site vain or repairs necessitated by any of these excepted causes male by BellSouth OM be eta solo manse of Cmlomer,ad Moan&
apses to tear the eat alai Labor end maadaa at BelSWity then parent lutes.
ed9
CONFIDENTIAUPROPRIETARY-NOT FOR DISCLOSURE OUTSIDE BELLSOUTH WITHOUT WRfREN PERMISSION
ERMA Agreement No.FLg04IT14g
O,4 Servers Lkonae-(al Sehware moans s Merle Schram on a none% UMI basis b BWSwt,and asSoih robe doweled S#Mm
elm Software developed for It by Sad pan. Al swab Software Is w we main the mealy d RaLSwM or me Sad pear aI.Wler& Belisoa
wad,ended In BellSouth developed Seaman and biro girded Warded under Is tippler Yawn,gram to Custmer a peaend,
nmbmyteybb and nonaduel.a Subbase(aaad to right b tither suatroleal b sae the Software,odder to to b eaMng terns and
rmaYahs
(b) Customer shall(I)ma be Samar only in ooribnarinsSes wad the macular EWdpmeal for t.d.the Software wee Wlloty
tar shad:Ro use Ore banal scaly for Ca beefs Mena tea wa Purposes:Oil)net reveres ehyrtssy daosmpee,diopNenbb,reverse
basal.et otherwise wItldaY is Software Ire human readable form,nor reproduce ea Balsam barWvl Paarm%avl Wan
to So togeter wind copies these*oral Ba1SOconsentwn
a consent leeway Nor as,irecorded m an an aeb em 'arm0e moduli)the
Software
re when no longer needed or peniu c ter use ion be Equipment far white the Software see Writhed and(v)kep In i.t a
rlemagas Sating b Software and bmlaurh bbmalon IS the oe7uelve properly end aide model d IWSDub arsWh supp0er&
(a) Ndwaabndd;the abaft,CwIm imay deaose the Software b other panes Say fete purpose dbeS's aperaingor
marbling the parader Equipment la hWM He Software wa Mashed,Padded such other pawns agree In warp b the Bane ameba
reseeding uses d aonldanietycentred In Uaa Sect,9.14.
midden to the
Cuebesard,awe cowry MBelRlt'.a Cuslarsrb aP,or otherwise epee to separate kenningpaUWS
daor2ywe ),a suppler,
ID. Lineation and OShcmarofWenntl.a-EXCEPT AS PROVIDED IN RBCTIN 9,NEITHER BELLSOUTHNOR ANY OF ITS
UNDERLYING SERVICE PROVIDERS,INFORMATION PROVIDERS,LICENSORS,EMPLOYEE/ OR AGENTS WARRANT THAT THE
HEIWICE WILL BE UNINTERRUPTED OR ERROR PRISM DR MAKE ANY WARRANTY AS TO THE RESULT/TO EE OBTAINED FROM USE
OF TM SERVICE TM ISERvicE d NAY KIND,;EN=WREN OR wpm%INCLuDING
Ot WIRED TO WA Nfl1ES OF TITLERE OROI�UED WARRANTIES OF WIWIDUT WARRANTIES�MERCHANTABILITY OR RINSES FOR A PARTICULAR BUT
PUR � �WI�iP THAT ARE IMPLIED
RESTRICTION.OR MODIFICATION UNDERMLaflAPPUCAANIETOTHE AL NT LUCHWARRAN IESSC
EXPRESSLY DISCLAIMED.
11. Pamela an/Demagog LDmlauba-The bbahy bmles al liability rearmed anearW inducement to the Pales b enter Into Ws
Agrodmentend to perform odes at to Meted paw Ifadd one MC et undertakings were rammpGad by BedSaah,they would haw been
ahead In an seamed pace.In collmphbn ate pia,C.aauer adrmaModgm that Uwe a a SdOrapn w to tMaae of deists and
remain wraith above and as blame
11.1 BMSWIh dal not hatspmWlo In any use of the Services or Egipment by Cualmor,lb muaalad tees,or any tad parry. WMad
WSW the geneMly doe MOM BWSauth she Mt he labia b Qabneror any aCman&.maw b any tea pole or other ca aduembl
damages,even If BellSouth hes ban wafted ofte poslMtyo with damages;anyuWe or eta action ameba Caausrby eny Odd pant
Wendt as gel forth In Ma eadbn baba on Infringement any ad of aniabn d any ether only Ntm*rig praduda and senior Oral me used by
Outlaw In crampon web the Services ordpip entreferfoam danyp.dse or scribespaatadby Cullman orarty Wanes rakes
awed by tie bull or net silos of Custom*or Cuilm W.faun to pads Ualausuf mtpeneteels.
112 NEEDIER BELSOLTHH NOR ANY OF ITS UNDERLYING SERVICE PROVt]ERS,INFORMNTCN PROVIDERS,LICENSORS.
EMPLOYEES,OR Ar aTS SHALL HAVE ANY UABILIIY FOR INCOEMAL CONSEQUENTIAL ECONOMIC PUNf1VE,INDIRECT OR
SPECIAL DAMAGES OR LOST PROFITS,LOSS OF USE.DR TOLL FRAUD SUFFERED BY THE CUSTOMER OR ANY OTHER PARTY AS A
RESULT OF THIS AGREEMENT OR Fier I cry DNS PERFORMANCE OR FNWRE TO PERFORM UNDER TIPS AGREEMENT,
REnean ESSAF WHETHER OR NOT BELSOUM HAS BEEN ADVISED OP THE POSSSIUIY OF SUCH DAMAGES.CUSTOMER
EXPRESSLY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SMALL ALSO APPLY TD ALL CONTENT OR O HERSERVICES
AVNLABLE THROUGH THE SERVICE OR EQUIPMENT.CUSTOMER AGREES THAT CUSTOMER WILL NOT IN ANY WAY HOLD
BELSOUTH RESPONSIBLE FOR ANY SELECTION OR RETENTION OF, TURD PARTIES,EXCEPT FOR ITS SUBCONTRACTORS IN
CONNECTION WITH THE SERVICE OR EQUIPMENT.
11.3 In as went Uhals coin seadd hie Mg es RvNlaa dwabIns of images amiable as sa bad In yaw Tama,owany puma
reed am asbmsble for any reason,or that any of Customer's remain under then Tamiloll of Pair eseilW pease.Cwlamer reamed/
open that under ran delsneb,w it BelSath idol labily le Customer or eny Ile coding by,Usotyh or under Cobra for may pule
ahabaever,and repurchase of the ram or adan,anew S.centred for Si,including nwglpanp,In the apgepoa,exceed the aced of cages
pad by Calmer for use d the Samoa re EUdpm.t doing the Molvemmb paled pemdna Vie date such Cam Ret area.
11.4 Customers ode milady bany'alum atmperfmtaae abbe SiMces(seedy ayosaaWted EsipnwlL Sdtwle cedar
natomels suppled In dwvadm MN Urn SaMime)ass be(alb BadSaih to we omdnld*y remediable an to effector an adg mentor
mpar d me SoMcn O EgWpsd end,b b0 wore PMMen.of nanpedmtasa multi In/&Moe of Equip-ma domain iher mood the
pale Sl me epedled In the appable service lool sgrmenmet paam Nany)darey o,PFmba Odorer&Wed Omdgtdn,btestae w tabI
wamlt dor aping any daps ateraao payable w the&Mao or ESPdprsdb me paid deeMal demmi=me Provided for In the
amicable sande lewd Satire aEqupmenIdaa orrdepambr palm 01 w.slmW as bbmntler to Since eawWu Order or Swam Desalpaori.or amaWtea) manIn dew
or byCribnab kernarta ale
nose soh In banes the Sane=a Eglplmrbr defied by 9e1Sedh h Ina saner pwMsNn them Tabs. Union apad1M b tee CO May
in any appilabb seva.Iwd agis nee Nan dory walkable Oil or Service Mediation,be madman alai for senate demeans ar other
main lath not eared the bad readily NI to to Caamerforthe Services er EAdplent W M ma*In%Mel such doomans d d=omen,
11 Temlrollan and Default-
ill HeMBuil may,al lb ads dwetS,,Mamte any Customer Order and depmae Cuamare amass In and me of be Services,Up)
Csbmer eye to pay any amount err 10 drys afewmden node tee IN.sea Is ddequea cm(b)Calmer beetles any of ON nada tarry
caaOUom,attgatos,or repmeedalons peered hi those Terms,adept For pppsble AoxpbMt Use Poldas,and dose not cure rasa broach
B el 9
CONFIDENTIALPROPRIETNRY-NOT FOR DISCLOSURE OUTSIDE BELLSOUTH WITHOUT WRITTEN PERMISSION
4011-29-2004(10E) 09 :28 8E11800TN 80819E88 (FA1)305 569 1332 11, 006/011
JUN-29-2004(TUE) 09:29 BELLSOUTH BUSINESS (FAK)305 569 1332 P, 001/011
•
BBMA Agreement Na.PL0341111-00
rills alloy(30)days a mite asudl lab at 10)Caner manes the subject of a flJnUY m l asalay bedaupt y,Insolvency.
rsunat®larl,agmaan procoS rakes an=Ora b lm hermit al oodlbra.a EOM In aria lb tabSy In pay d00b When due,a
(d)CuaboYs sediment a use oilre Sen a Wedsmsall be Seale army armor.Although Beebe mamas he right b bn ledlalh
soma abmlob 9ernceln the nest atrepealed a Sea d otalaha d le Acceptable(re Play,Imamabd bomb by mlaont,
Bengs ns%preload mum al lb tat la Sector 121(4 sb am Customer a opportunity to macs such Inbbletee bdaa Senior
or watt/x
any legal. igi llWagonuy red If s° Be may masonry determinesdial
1N0 1 the ccalationO MlY(301ia �s beams
OHM If reasonably ably prrlcaL
122 IfCustomer ha ebbed a non un term for one Sarlaa and than canals Its Stinks achy patian lama or ham lb Seratma or any
pcuma thereof le mMled as provided abae.pearls daegllralm Maucwiama Ian,Customer teal be ahliad ICI pay%Mout a
bmiasah loge equal to rat gray)saadlad r to applalla Cob,abase to lamiellan Ma Sal be aaal to 1001"dbe bad
maltydabe(oaw gm tradable usage chaps)Maki have became dos tads Isneeldr of the aahiQeadrraamm a If such
cancellable had pal watt Such aminaaa daps Sal be pad b BellSouth ells day(Mama alter such aaaelala by Llanner.
123 II BelSoulh b aubla My 01Iae matadul Tam aid IMla to as sudh bias alai My(301 dap albrwa l note al auCh bad,
Caner may(am solo shady except for any arb that may be payable m daanrrte as ploaad abeam to lad baiam Ifs the affected
Services by written folios a aalSaa4 Whoa odalm fa ay ably bahadon ants Maw a payab Iarem:ha
13. Fes M$ewe-BMSa+l dal rut be mfpaalble ler ay Say or bee In decay orpMamace of cry d Its dales he.ewdrdim to and
at God.ads or one of any network prodder many other occurrence assay Moen as as Inaba eidtec ate%we.llab,a of
WPM;cenhargoes.aiba,re caw craaad a daakaa,casabas oaaddenb.crony altar causes asmrmbrras bather da Oa
ar,daaelar,alum b the bsgoup cal ate paler the dolwy of la Soma. Banat may atnet orddry embr ace hereunder arm
long as such pertmranm Is delayed trysail omamreeor amsamba,as In ash avant BeUBam era have la Way to Qabroa.
It Noakes-MI alas under Ns Aymenaasa beInwane and an bedtamed a Mn Won duly .an i elated pessasssyorby maw
seMa.sad or nailed by naiad a idled mil,moan romlptrequsad postage papa,to the Paden at the messes set fat below. AI
micas ads lie Agreement that are Mamma as podded heel eel be deemed Wen(a)upon ddvey,Idebited sasndyorbycaw
seam(b)Man calmed,IIdssveredbyMSS as Mon be gm`dl)busers day aftatt.day Ills 4.r- -d in a mbardepmllay dBe
t d Slam mot,It Savona byna In IS manner demised above. Eba Party may alma Its address orlesaallier I for nolkadan
pupae.by pig Maas toMa Caw da am addmi orde tgaa and be ago bawls la daps WI become eleaw.
BellSouth Customer
BellSouth Business Systems,Inc. Monme Cory
AM Meador of Ctinbd Manapamant 1200 Inman Avedpa
2150Isl Blot,ins Floor Kay Moat.FL 330aa
• Mania,GA 30319
15. ConldmaS lnfamagon•
1SA Except a at hat b sit Sagan,or as edermba ammo*padded I lib AcasemetIL esdl Pay woos bat(0)a InbflSlah
mreraatlmad In I by be rho son Minuted all naked OS tat datS Mara before or PM is dais loved.(b)ss MOnalbl kleaSed a
smaderaa b which 0 has awns oaveaan with the Services as Equipment.and(3)1M Aasmms as be Partied rlghb and°Mahe
Iolender(aledlMy.Sanldmisl Infanlaaaf),as be,as Mi be dawned b hew beer saved I caeca all son be used at/lea
puryaea of la easement Eathi Pony°boa b uso the same mews a uses to poled le atn cabbala edame.a.ow In no aaf less that
mashWe mane.re plant dadobe and pdm(the mddcdaq of Connecdl llanabl. No Cmldblb hdomodon we he disclosed
by la aalpent Parywbaat the pia wmbn oaseld be dbdalg Pay,prodded.haasaar,that each Pay may dodge lle Apeammand
�d'aneed la hare
EaCaldenlal such
Wwadan Incomaelan call ot& byment or engagement aided the sealant Party mass saner
arsons of the obligations set fort In gib Seam u d such porn agree to abide by Such oe.0ara
152 The cblbllms sot lea In subsection 15.1 alma Mal not pant say Pay la disclosing abnsllon that WOO bsuch Party s(ala
pebbly krgal ash Maim bY Me BOSON
uaullai Rod addla rssWmaPuny,(p seat an ablgaltes ot ly
ghailly� Sma td perry,(d)ls alat.b)b PM*opixids yarmband
rmb alms
without
one of tie&dosing Paya Confidenlel ebrradm or(a)to Padova allay srda reddtaoa b a Sid pay by la Pend aseng beO e
Caheaad mean an. IIColIdenta lnfamam b regaled to be dsdssed pursuant blw,mlda0on,gulf or a.atkama to a govommelai
sanotay,or l mochas Mth c almlan or moadon,aaA Casa lnbadon May M daaaed pant b a ah magmata long al
the Poymouled base be C°aldclel Irdonw1w to la ant pmab.pu.W Sa dsdamg Poywt lay later notch&M A
rau mmeru as alas With the data Peat ban Skirl to bale raves all as a(such ragged aedmraa.Upon am!squeal at
Da calla amdnaam orcNachman orOaa,ati asabmbd Mara Irdan Ibi(meia apse Mind)awed by tie. n 'g
Pay PI realouely method by ono lea its i Pay)eYbe rebated b to imam Party or cal be dogma,WW abbe call Iat Mensal
baba don b the mgtsan Pay. The neon able of lb Sargon MN aurae le epeada a blydnauD1 dray Ostler,Aladanem MO as
Ayeanset lorry mason.
15.3 Canlanlbl lramralm Me ace Scab any Sala"data.sines,gaaas,mmmnre,suggestions,Ideas ate be,that Customer
sands b ay Boleaa Camaro alb BBB main to be San as a Ecipnenl arm CMlmw lain Its Cantaor to Italian.
BsSat and as aqua no slab,to prated such Intonation ban adarao as MS a bar b Fondues,one,and aebanb la
InbmaVon Is ama Wand lmlaan. BellSouth and BBS we also be free to uss any Ideas,oonceps.IeVN1IOW a adages caned l midi
Monson a developed by Mare br any purpose"Mama Inducing but not anlbtl b dsdSxW9,maruarI tg and marketing SMMoos and
Sol 9
CONPIDEN IAUPROPRIEfARY-NOT FOR DISCLOSURE OUTSIDE BELLSOUTH WITOUT WRRTEN PERMISSION
JUN-29-2004(TUE) 09 :30 BELLSOUTH BUSINESS (PAR)3U5 569 1132 P, 008/0I1
•
•
BBMA Agreement No.FLO34171-0O
Eque tslhmpmhtngsuch ksanMlal.Nothing contained In alb Sedan nesMW one right and ability al OBS aid Odeman beer InbimNan
cenceang lie emedar of We Agreement and the perish of the SoMM and Egppel la Customer In hikes publalaa.
1Se Neswasbndig the bagdn0.he Cam and BeGmeh shall dens and Pane reasonable MOM In,and hepedla d,all documents,
papers.isms or oMrmabdok In Ns pwaasmauti hca'tmt aped to Pe provident ci Chapter 119,Fields Statute .end made or
meSuS by the Ialhny aid BOaSoSI hro$xan MN he Aureate*and tho Carey it live ho Igle to unilaterally cancel this Agreement
upon Ndacan of abpwesion by B.ISaat
16. Trade Name,Tradanarb end Sash Marks,Patents and Copyrights-
l&l Neither Pally is authorized bad Wi not use any name or mark dthe finer Patty in my ad af6mg,publicity or In any other temente!
mane WOmld tho Morsdcah,need d 9a other Party.
162 Customer may use.copy and N Mart the molsbb mating to the BUMres far Inland,norteuriewiwid,lnmatmsd WrpOrAe only.
Eagles wlho.ared in this perpraM.Caelaar a not being paled a tense underarm copyright,bademadt paid or other MetNRI propery
Moab to material or the palace.sardos,greases oSchndem desabed Oarekt BoISaat,He Myles ander any lib Payanw of teeth
rgltb Main al earth lights.Customer,hd lave no anaahip a properly Ole In the SeMen a In any dmsrwbOon ported In menthe with
to sent CanMrmay make apt deep damnation eddy for ism In cor edm Wh M ellwbed IS at the Sates,and MIS
MOO Services n Calmat Custom steal main MOO.Moo*a copies dui dam *llm MO propetetory notices�bnBelSnn a donAthol docurnentadon.tlhdownal landnallon dear
10.3 Al eadsmak,pmitl and sat mete arbked an or asodaad with the Sai(ae and Warmth MOO erA BellSouth Company
male we the badensb of heir mgdhe dear. Rdgaaee bang name,meta,prahcM.Bedew or equipment of hid pate rend
neassadlyarcadeaImply BIM orBeaswi3sadMe ent apam.NP anunmen on of the add parry,Inkxmation,podala sorb,
164 NOM Pony MN make any media obese aher public nnaammsnelalro or Waning to the Agreement Wawa he Motheaten
cavern of gin ether Party.
IT. Indemnity-
17.1 a any Equipment Sondem or Sdhrwa tarnished under Ns Agreement(other than Equipment orSoilwan por$ed'Ae It)
bframs say United these pain mre terna copyright or beds not and a Maim or sdl le brought against Customer on that amount
Bash agree 10 defend or Nib any etch darn or Nat at BaaSouhe expense. BellSouth wB else pay sl dmoges and mein that by find
judgment an assessed paint Molar We to such hhmpsment
1739e99wa(s Megalith as set INN this colon is twenty c dllored upon to followings (al Nat Beesouh abri be ndM pnmpity
awrbg by Gelder or ay don wait or atilt Customer b aware hl that BdNsoiCh shall hnaeda rend d one dahmm Or settlement Many
claim mak(P)that Osbneralr comarale will Bal2wh b al reasonable lays b facilaths teslgSMd addwm of any dam Greet end
ia)mat the dean asddoes not ellehen Maloofmad*tut,or from mnpbalaao Equipment Sor a or NNW. paMdod by
BaSaA.with egdpnem,anew or matrices melded by Weisman a On a from Oabmerb imp of Equipment Sanwa*a Services oiler
that In a¢adace MN the aerobe mas*Mseys opadlaba.
17.3 Sorry Equipment SMbae or Sartre became eat BoGanb melon.a hey bbesthte the raged Ma dean of infringement,
Raked,MY.at pan' (a)pedao brC Srw the drys a acme wig the notable Equipment SOW,Of BeMag h)ndaa he
EOdplemt Salaam a Swaim with a wnbWgi g Equipment Schnee a spite adalaady ampyi g Wh to wprelwaaN d tie
Equipment,SMme Gr Smithst or(c)madly etch Eeepmant Software or Service so ti becomes nmMnhping and perform,Sia apebnbay
area owner In the only W Ewbmmonl Software or Sector.
17a If oedema 173(p.(b)of(C)above M net eneoreaNy available to 9dmaat her BSSouthmayarrd Insane toh um m price pad for
Me purchased Eptpms,the one Wm fee paid far he lanced Salmis,or wry anew*pro al by Customer for he Sleeted Sates bang
Period rear BellSouth Niece Customer b inn such use which Is In saw come en.Mj.ea polnnld,ben den ablpamaa Weir es Mn
depreciated base on altars depreddan sales used for federal ham tax npang purer sw.
175 Q,,bwda indemnity and saw Bdsadb barmleve from and against d sat MNy,dater,ndegwae.Including an reasonable
atMGM leas,duo to dame la itagennl of Wiled Slit plea apyndh kabisk.sae ktbla of Merl dglh.Gras In ay dW
Whet or suns of edam by lied parties d any nature whatever,arising ban the use,in c mS3o n W h m Sate a Egtpmml,d
egapmenl earm or hbnwaon not prodded by BeltgpuN,a dhaiWce elating b therein°out d Qdbanye use Si as Sot or Ethernet
1L Disputes-
10.i Canty and Stalah h agate Mal d dames aid aeopnmMnU shall be arlenpbd labe rwdea by meet and confas®ias between
,epesnbuw ofeachd the Parties. If no matte an be agreed Won Whin 30 dem alter Ia*et MMMaS agar smin,No true Of WOO
else be Beamed at a pelt modem d the Beard of Choy Carnbda,m ■to awe or Suer are son not resolved to tit asaNClon d Ile
Peres,then any Party shell have he eight IP seek such Set or remedy as may be goaded by this Agreement or by Fk dda law.
18.2 The Comely and BeGaek apes MAL in seeenl el conking interpOODril Of the forme Ofaarm dOb Admrted Wet Won*any
of Nem he Sue shall be evaded to madam pilot le he Ingham Many other Stellate he or WtaO.Cte
10]In tie event any administrative or legal peedtg mistimed a9Snat spa PolyMating b the formal ,mmalon,performance,a
beach of cols Agreement County psi Beneath twee to pNYd*P*,to the ardent mamma*required byte other Perla ah pmcsOdrg,
Imrkm,isoana,In ire and der adhabs Wiled to to substance a(Ns Agreement a pro eon of M Senses ceder the Apitent
7of9
CONFIDENTIAUPROPRIETARY—NOT FOR DISCLOSURE OUTSIDE BEtLSOUTH WITHOUT WRITTEN PERMISSION
JUN-29-2004(TUE) 09 , 30 BELLSOUTH BUSINESS (PA1)305 569 1332 P. 009/011
BBMA Agreement No.RA34171-0O
County and BellSouh epoWmlly agree Nate Party to tlko ygredent shall be rewired b niter Mb any',bantam pmmedrgs misled to the
Agreement
NA The Carve d 9aeasth spree that In to event orb Save of Sion or adnablmte proceedhg Is Intioled or defended by any Prey
rattler b IIIe enlacement eM*p.ebgm of Ns Agreement Ve preWlhp Pay Mall be enlSad to rmeaeNe Malley Sea and oat case lean
award aW nt the nanpawilp Purdy,and Mall Include Imaabla attorney fees IS male cab h sagasplmmdrgs. MedSYan
proceedings S anMal Ile and�iadua pursuant lo the Agreement NS a mad Months Comfy.too In Cane valet the Florida Rule delve Procedure and rumen end
proeemy
19. General.
19.1 Except es set fort herein,neither Moamar nor BellSouth nmy assign or Saari any of Viet duets.
der .nswith
mSal
respect to the Smuts without the other Parya Milan
oan ,whW meet Ma9 not be
aalgeea or Pannier wawa SW Mann carload of lie relevant Party Merl bo add Ndwillue.Nl9 Ole fidggting,BeJSmth may ceelgn,
delegate or aterwise transfer Its rIghw orobigaUab hereunder,In whole or In halt al any time to any entity awed In whole or et eel by
BellSouth Corporation or by are a more of b Ned or NJ....subsidiaries,a subscotrad IM performance at any of dahlatian under
this Apraamnt
19.2 NO adlon.regardless of am,arising ouL or the Apmnnontmay be brought by either party mom gram one year aRer the mum of
adhn hen alien.
19.3 Thmo Iemn and the Saviors and Equipment Mal be governed by the lase of the Slab of FBAS Satiate b OrMOS made
end to be performed In the Mae.without riled lofts matt of axe provisions. atie event the any cause of aAcn or adminieNefve
vproceeding le In apppropraled for ab court eriforeemsth a Ma appaSM Interprelalen aabrwiA Agreeing*
body In te re Com* Couny Fends
Oal agree gatmthe extent Nomad Mlaw.
19.4 If any art covenant condition or provaam of IhI Agreement for the appemean thereof to anydmmetana or Wan)Mal be
dodated invalid or atsrblmebb b any extant by a court of mmpeaa labdlclon.lie rsnnMnhg taaa,covenants,mntlebm ad pmvab.
d tb Agreement Mall not be afeolea thereby:end each remaWllQ term,covenant mrdbon and pmba.dada Agreement eia be wed
and Shall be emfeceoble age reseal Sent pendad by law unless tie enforcement of the remaining Sane,muerrais,mdiaw and
provisions of the Agreement weld prevent the armnpbamd al the original Wall of We Agreement The Crony ad BSSad,oar to
negolaln In good fob In an dart to repeal any Madan provision wit a weld provision that comes as dole es possible In the able elan
widen provision. _
I0.9 No b&lre on the part of ober Party la amide°any dale a amdy arising tiredly Or Indbedy under this Agreement yen operate as
a wove or any nMt or remedy l may have.nor vas an exedw of any dpht or randy by ether Parry produde any right or remedy otherwise
available to wish Pay.
19.0 The headings used In the Agreement are Ic WnvenNmm Only and do not abet the mamba;arhtearebbn of thb Adreammt
10.7 The mans,mwnenb,00nj&hd,and privates of me Agreement NM bad and Inure to the benefit age County and BelSalt ad
tree Meedw Ipd reaemaMs.smrmmsae,and aedant Empt as ogwnbe aladeab Mated 91b Apaan u,the pro'Sona ob tO
Agreement we forte bandit at tie Palea hereto end eel b any leer perm. Nupemen or army sloe be entitled to rely upon It arm,or
any deem.of eb Apartment le edaceaaeana b enlace any Wrdpaty OM as them!to or bomb dany seta prapan
maenaabd horetodet aid the Corey Iles BellSouth agree Mt mean he Carty naBsbelb or by agent eldca,or aebym orbiter sled
Noe is autahy to NINA counsel,or oeenlbe hdceb did ay parent Indvldual a gar ofbaobab.salty or eneeee,lvw eutilenleba
Weeks under Nis Ppree..entsepmub and wad.inferior to,oroabbr bit ammunIy In peer or for to purposes oabmddelal he
Agreement
19.0 Be1Smt shall mtdeh the does,mdyde.and tbanrb Nally peNnd a performance under the Aammant h Sande re with
9weraly amupled aonunelg ehdldm meammy appaed. Eadl Potty to tee Aao mentono*autloraod mpmebtm am haw
reusatoble and hey Mere bin oWq i_ of each other Pay b Ms A9OMent for Sallc reds papas NAM the wee die
Paroaentand flour yen feldtiq the lemetaean of this Agreement Shand en Bub tho eat ISMS/an OArya mont.Cagilybd aSSoull
Eon the No Omml at portent dal be repaid a SWIM to Cbmys area ,L
19.9 Cosy and BdSeui moonset let neither presently hod any Monad Net void mrdld h any manner adigmo wit b performance
under the Apromeµ and ten to only Merest dead,Is In perbn and receive beadle ea Melted S thOpiloado .
19.10 BellSouth agrees to executer Such documents all No Cady may tOidtatahmohdo.and Midi as applmblo to BaRaar,a barb
Putit Fatty C nit Saenemt an Eta Slstenmt and a Drug-Free Workplace Statement
19.11 No tasweaOrnerier*contained herein shad Nth domed to be a'ws nt IXaleamet d any menses officer.apeta anoloyao
&Monroe Cady In Ile or her idwdal apathy,and no mender.of ;Wolff mgnyee of Maim Cary Moe be table pa°aaeyon Wa
,peened abe reject to any personal lability or steounlabilly by lemon of he smaaa,si to Aprmintt
30. Non-0Iaalrmlagon-Carry and itetgmt apse that Mere wd be no unlawful deembalon against any pram In to pebmesa of he
Agmatrnt end kit barmy wdagold that upon adeantslen bya etude!amnpobnlhdadSon that such abwha dNaandldn ha
cozened.the Corny nay Seminole delibeled Service elfemveerr dal of tie elanold r.Carry Or BellSouth abbe to meet,eth an
Fable end Fete statutes IS d loadbrNanlea.as 1pplkada,meaty to radlsamtmgan.Those Include bulaa polbated SC 1)tA WI d
the CMI Halle Ad of 1904(PL l5352)each prohibits dnvlmhdanon the base Brae,idea notional origin:3)7111e IXofthe Edenlen
Amendment of 19R,a amended(30 USC se.10111.169$and t99S18116L width prdtbge deaWtltionon the Wale cleat 3)Sedan'Aid le
RMebllb ton Act of 1973,as amended(20 USCe.794),ebb prohibits decadnetian am to bats al Imdl air atlheAge Oev mbilen Adel
9of 9
CONFIDENTIAL/PROPRIETARY-NOT FOR DISCLOSURE OUTSIDE BELLSOUTH WITHOUT WRcTEN PERMISSION
JUN-29-1004(1UE) 09:31 BELLSOUTH BUSINESS (FAI)305 5UB 1332 F, BI0l011
BBYA Agreement No.P1L9-PB71-00
1075,as amended(42 USC m.B1B1431D1IwNa pmdtt➢e dboidnoial on the bads d ow:Si The Public Hach SwNro Act af1912 at 523 and
527(42 USCn.000dd-3 and 290I4,3),n aitando2 Mang b=MenalyofWad ad deg abuse Meat woods;CI The OM of Me CM(
Mahe Ad d 1W8(42 USC..deal..ea amended.Ming to nowAsolmmeleln In the sale,maul or Mendip of houdna 7)The Anoisao will
Dlaaaa AS of 1090(42 USC s.1201 Nob),as may be amended hen time b WA mlaas bmdboaSiMOi On the Web das.bely,aid al
Any Sher MOISCifillinfActi ppdsba In say Feden°a Sao shades addb apply to Be Parties W or the eubpdivatlerd,It ApeenWnt
21.Code of EOM-County agrees Fat oasts end splayess of to Canty;wpm end we be wolfed with SSW ID et�lm�a acceptance
Sentlann d
conduct'spa&Wm and wawa as deSectionMuth!,ard In Section 112313.Ronda Muth!,rpaiap,
of Ws;doing Mime nth ant s banner mutwbad=smalac misuse o1p%b&plena;medbg employments saaaaWl bode;
and aadanm a use or main ttmflat
22 No tldldINlgntPaymwnt-TM Candy and BeSSonlh warrant Stalin respect b awg a ha nether etOlCyad ea retained any mlpanyerr
person.Sher ban a boa ids employee walks wady b IS In ale creme this Agreement and It It has as paid err wined to pay any pews
winnow caperultn tdrdud•aam ,other Fan a bra We rnp/ome waenp SAW b S.any fag,emn.aadan.peon lta0t,.ante a dMr
cembwdbn mnrumm upon or reeling from he awed or mares of this Agreement. Fa the Mean of Stan of the pension.BellSouth
weee inst the County shall ! to
;same,elehe Cmouytut.m 1i Whaemt Asownmtt annul
r enemy end.d fadbodbn.todrewSan manes sad,a OMB
Customs'whowledges IMt Customer hes teed and usnresnds this Apre.m.nt end arms to be bound by It unms end
conaltona. Customer further asses OW11me Agreement,and any Ordain.nmdrm the com$em and Old wive.ISWm.m of the
spew ant betwnn the parties,subtotaling all proposals,reprenntdlem,anger par agr.bmsma,oat or within,between the
panda relating to the ambled malts of the Agreement. Acceptance of any Oster by BellSouth I subject to BellSouth credit and
dhaf spprumis. TIMI Apr.m.nl Is not binding upon BellSouth until a eculad Wan w iltBed employs',partner.or pal of
Customer and BellSouth. The undwslgnedtorrent and represent that they ham Om authority to bled Customer and floWooem
this Amement The Aproom.nt may not be modeled,mndad,or.uywwded other than by ant .i Inattention snouted by
bath page.The undersigned warrant and mptewsie Mt Uty ham the authority to bind Customer/ • - =•nth to this
Agreamant
B
ig
CUSTOMER: rein canny � Q By:Bm• •:Bu1� : e.INC.
By: E a.anw� By: A�- •�
IS (:e )
Sy: Murray E. Nelson. )fATOL By:
�A0/ s COc t. y
(Panted Name one sane) (Printed Name and n&)
Drew: June 16. 2004 Dag: a
. /
•
MONROE COUNTY ATTOflR
(-'' �AAOe.
VED AST N
ZAN EA. �nON
------,I II. .., , : t , !�f
Q
\r.4.tr'N
;ar ' CLERK
•
9o19
CONFIDENTIAIJPROPRIETARY-NOT FOR DISCLOSURE OUTSIDE BELISOLITH WITHOUT WRITTEN PERMISSION
JON-29-3004(1UE) 0911 6611301TH BUSINESS 01)305 569 1332 0. 011/011
•
SBMA Agreement No.FU3.F871.00
Regulated Services Agmemenl FLS7-FITI-I0
• peasant!BUSINESS"'MASTER AGREEMENT FOR
. REGULATED SERVICES AND VOLUME a TERM AGREEMENT
Monroe County
The BellSouth&alja a Maim Adamant for Regulated Servloes and Volume a Twat Agreement r Agreement)Is betook Mama
Courtly CC:kwel-and BellSouth TcecerWmaeklbns,km.('BST"end applies to Orders Itr the B aparadise di8aof Regulated m SeMo rate BST.
.This Agroamontls or may be,a Contact Savlm Aknoemenl('CSR)W th reaped to restated •
REGULATED SERVICES
1. Regulatory sect Omer ContiichnikOaraWerMbns.
1.1 Customer recognizes and agrees that the Agreement Is euMod b and controlled by ens bibs eluding.but not limbed b.the
Galael Subscriber Semites Taal and the Private ties Smack Tadil and al such revisions b said Wllb as may be made lmm Ilene to lime,
and aro not kdonda&In replace or supersede/edeing ladle AR Senecas Included urea Mk Assonant ail be pecked In acoxitmeoveth
such appmwd lake In aged In each able The ralm.Charges and provisions of such edge astable to No Solaces l apply rims and
ocept to the Mont Idle Agmwnentmmdn mama rd. ,doges and lmrvlabM peeulcecy In coked therewith to Mich rye the express
rates.magma and previsions of the Asserted wU reed b the Met knelled by applmSb Ism) BST knee Customwwill be
prodded any oppmpate tadildeamsm °ratty ate dement.
12 Customer admw edges that BST may be requited In canoe stalk to Be and Chen approval of to Agreement Won used in
coriander,with a Conked Senate Arrangement l9MA')or andel Service Meng=eat rs$A')prior to the implementation d sic
AgronmenL BST agrees 10 belpn any 111c005191y IRnpsaMn thirty(3U)cilokwdyS altar the ElscWS Dale d the Onla Attachment for ma
CM
Or SSA. In
Oki hAlm event Ihe MA mned OSA or SSA SSA Me bee�l all veld fl of no agency in I Male orfaln pW eerie. emulate,ther wth Wnmdnn one
2. MierAtachment* Customer may order Repdaled Services by using the BST OdeNladmml MeerMtadehedl at the itaSnj
and mrwea.mng rsees and Magee agreed to by the Pales In accordance w1m the toms and coeditors deeded n the opplwae tadlb
and Odor Attachment Cueomor may eider ad:IWO admng or new Regulated Santos by mnmEng en appropriate Omura Attachment
reedy authorized and suendiled In accmda oe with BST.procedures. Rams for additional amber new Regulated Services wed be In
aomdara SO the aplceNe 1ST km In elect at the Inc the Order Abasement la accepted by BST am Shoran Mend nine
appropriate OderAkcrnenL Qalomwasee o paylor the granulated Sarvldk ndudedln ell Oder Andean*
]. rantessime. -
If Customer kneels aSavlm naked pursed to at Oder Alladmait prior to the c mplaod hmnlaSm&the Regulated Seneca bit
eller exerkon of the Oder Alladviied.Claimer nth SwybS,not b exceed al costs that could apply II Erekik In aN',atonable costs Incurred In Ste
Regulated
lul amaon el C, AIItWu1t hod been compete.
4. Meditation. •
4.1 IF Cmemermnmk a melee ordered pursuant in on Order Attachment at any ens pair to the mind en of the mace period as
forth b ao appropriate Mkt Attaceme nklal Customer shall be responsible Sr all Wmlmpsn cwryes unless Menem spoked. .
Twmlnstlm thanes are defined as al mmaame Charges due a remsnkg m a react of the minimum soMoe pored agreed b by B413aedh
and Qkonwm sot fob In the Oder Alndunrt e).
42 aabmer ado ledges It has options for Ms olemnmunfcelona service from enrdta pronleni other agrees er mewaT lidt has
m chosen
BST bgoudathe Pmvids Senecas nt to an der AWdmmenta kind whdlmerlt la GSA or SSA a any lima prior a iM knead
Sectstos
Regulated i knees sanded pursCider M
reekpealedsatsito the Order Pm a aentwag to as pay sume ell fCuslChamps,gouor to SST
gaited reelerAgreement
bell swim
reek title ApraemRb psmmrad aprons In twang b assume ell o/Cmtamaa oblpalons b RSi umdat this Agresmrml
1. Service Pored.
S.1. The Service Pored for Regulated Sects ordered utter an Ceder Attachment shall be as spoked In the applicable Oder
Attachment and shall kmmence an the date IneSaon Is completed.
52. Al the expiration of the Solace Period kaary Regulate Sallee available pungent b the WM.Customer may mlllnuo the
Regulated Seneca according b renewal options melded eriler the felt If Customer does net dad an add&Mal tank period.or doss not
rawest decergersnm of mace,the Regulated Service el be poked at the montate Month role ammly n age. Al the mawa W n m
the Service Pedal For any CSA or SSA Customer may cased ban available loll offering for the sped.:stake or may requesta new GSA
or SSA.
VOLUME AND TERM PROVISIONS.
I. OeRMbna. Its used In this Agreement Be following verde or phrases have the Moves meanings If let otherdse defined herein.all
kPtaltmd Mark and phrases have oat mewing set forth alawbero In the Agreement.
d1 -Annual Revenue CanmlManr-the oweed-upon amount of Sung rem year to Customer for BST Regulated Services that Customer
agrees to achieve la mimosas mNs Agreement.
Si Vaseline"-n Coked Yew 1.the amaobed monthly being o Customer for BST Regulated Soma ding each year that Is used
In Meek the Nees Revere Commitment Bmdce In subsequent Yea Is No aggregate billing for the amiss bvdve(1]}nerIh
peeled prior o the applmlion Many Reward.
I of 4
CONPIDENTIA/PROPRISI'ART-NOT FOR DISCLOSURE OUTSIDE➢EL SOUTI WITHOUT NUMBS PERMISSION
JUN-29-2004(TUE) 09 :32 BELLSOUTH BUSINESS N1)305 509 1332 P112/011
BBMAAgnomen(No.FLO3-F171-00
Regulated Services Agmmant FLU-WI-10
t
OM
pa6.3 roles'Contract
signed Ids Aaennantl(•Eff(-Effective Dnili Dam'1.ed any„sub.auentt twelve of this�(12)4nonur beaming en
bealnsonodiee amiaaary of mum
EReaevo Dole.
6.4 'Read'ar'Reward Lava'-the pemmlage redualbn,=helve of lives end loos.that is applied to M monthly bend revenue ter
the BST Regulated Setvim that we Reward Enable and kewhic i billing as moaned°MR ocar during Ma esfsU billing paled.
0.E -Raved Eligible Services'-el BST Mail and I rstATA services purchased by Customer MIN are appoplale for a percentage
e
reduo of Um en Igg n monlIgy Mad
Mpsndb1 this acsue of
s,as and foe muWSN wed toST by Customer and B . The Romani
Eligible n
0.B 'EapaUarn Dan'-Me date an WylA the lam of Ihb Agroamod expires.
6.7 Term'-Mere;unbar at Caned Years or the number d months th.Volume and Tam pedaloes of ties Agreement am effective. The
Tam ofthis Agreement la 5 Contractflora. calculate
&5 'VAT EligibleSeMe&•al Regulated SeMoasppurchaased whose baling is
andgroand bceid VAT Eligible.
p
charges.Wee.and publicly Imposed surdragn used In
7. Amyl Revenue Commitment
7.1 Cu.taner and BST woo to on And Revenue Commitment N.the Ma ConndYar of this Agreement of 51,412J20.00. The
Mad Revenues Commanallmpaaamb ono hundred percent(100%)of Customer's Basally billing.
7.2 Customer and BST apmr dest ell naRaq charges ter VAT EIS@ Sant®hued by BST I Oakum during each year of Mara
Agreement vAl ba applied Mead the Avoal Revenue Canmtihnmdt customer%papoas toward meeaq the Amoral Revenue Caudbeni
will be beaked by BST end measured In pn+a.ord billed diem.
7.3 Customer end BST epee to dasaba Cnlomofs Annual Revenue Camminel at the beghmtq of each Contact Year.The Mad
Revenue Ca;maMent for each Connect Year**be pspneed as one hundred percent(100%)or the BaeeaR Wang for the Contract Yam
7.4 b the event the A nAl Revenue Cammlment b adjusted duo b o Business Change.edge Cedar of SeMce,or Twill Chogo,as
dented holm.Customer chi be permitted to reduce Its Annual Revere.Commitment levels by an amount mud to Me adjustment made
theta the VAT Amuat Tnus4)p(a deimd herein).
•
0. Reward Level
&I BST WI apply a Raved that s a percentage Swam of the monthly oiled roma&adimwe of ten and fen,for gm Mal bled
revenue eesodatd v4 h the Reward 21*10 Services a the beglMtng of the Gimbal Y . Ties Renard Lava WI be effective on Me Yost
day el tin.month In which the Agreement was slpad by both Parties.
02 Claryae Wed pummel to MO Fedora ar Stale Access Swaim tags,Mho for Was or publicly apesed sadden,idudeg but
not Meted to,the surcharges far 911 or dal pay rebyeervlm.Laws Wage.CBAS SSA&WATSSaver.end End User Common Lino
Charge&are not algal
o for the
opp applicable the Reword. Gang asseslatal wamaia with awhile services may *labia M t he alpr do application da
C in order te a
0.3 Charges billed puniest to other BST pontgons or offers are vet dlgtlu for the application at tea Reward.
&e Charges billed fur VAT Eligible Sages for Wech Customer hai not paid will not be lend towed Me Annual Revenue
Commitment or tamed the amounts set forth In Append&1,for purposes of determining■Reward Level attained by Custmer.
AS Customer and BST va bo Olney rospon&Me flu tiro idaWicMon of Ciallanior aoammo Wth VAT EI?No Santee.Calmer and
BST ogres that BST will not he respaMlNS far failure M appal o Reward to a VAT Bade Sate Rauch home mulls from Customer's
failure to Wedgy the reinvent count Addtl S VAT Bade Saute accounts may be added airy by muted agreement of Um Pots.
0. Annual Growth Inssnae Award NOW)). If Customer accede its Balm by more Nor dA percent(Ay%)during any Contact
Yew.Customer WI maim an adddmd AGIA own The AGIA W1 lad10.0 patent(10A%)of Um bald merges farVAT Ellvble
Savlm less the anal CennotYcefe east. The AGIA.mot I.mimed 530.030.00.Mg be deleted and applied at tin time of the VAT
Mara Two-Up. A IA and restating rmm tonal TM+Up vie be spp led Meads Ruxard Eligible Service,only and WM be applied vlMen
Marty(30)aye of the completion of Anima Tfie•Up.
10. tonal Revenue Comdbnent and R.ward.LaneL ma Customer's halal Musa Revenue Commitment and Rimed requirements
ly
ore eel Appendixforth alAmend
1.The A Revenue Commitment end Reward Loyal W co
ntract ell be mad to In
%gibed.
11. Cammnant Allodlall. Customer open w it falls to mat Its Annual Rommel Comsiaentdwing a given Cannot Year.except as
provided In Section 14,15,ad 16,to the ardent Walled by oppewbie law and reg lalan.BST we W and Customer agrees to pay the
difference between the actual tied;evens for the omen Coeval Year and ha Armed Revenue Canm*aent(-Commitment Shelbin.
12. Provide"for Obtaining Rewards ter Additional end New Regulated Sondes For purposes of this Agree meat an'Additional
Sochae Is on bbaLATA sinks Mal Is bdff.d by BSI on the Effective Ode o1 this Agreement an Is not considered an InUoLATA Reward
Eligible SOMw. flow Swke Is an hIVaLATA Service that ha been Wiled by BST seer the BRaciva Data of this Agreement Cabmen
may submit a mgnar to EST be Medan o Reward on on Additional or New Service underlfa Agreenent.
13. Aoqusttlon of New Bueenesas In Me event Customer smokes a new badness orapeiaUaf PAM the BST woke area during the
tam of this Agreement the Regulated Services et these locations may be Included wider We Agreement upon the widest eaeamo t of BST
and Cuebma.Shedd such on Weanatbe needled.BST and Customer MI amend this Agreement.It.xIng the Annual Revalue
Commitment level In Appendix 1,es impregnate to Include ouch Regulated Service& Any minim Aar to oAnbllionvM be made during the
VAT Annual Two-Up al the end atom year in Wide the acquisition meatod,and will died the Annual Revenue Comm&nel for Sure yen
2 of 4
CONPIDEwnAIRROPRILTARY-NOT FOR DISCLOSUREOl7151bE B[FLISfR7i1l WrTHOUT WROTEN PERMISSION
AN-19-2004(TUE) 0912 BELLSOUTH BUSINESS (FA )305 569 1332 P, 013/011
BBMA AOmment No.FU341371-00
Regulated Services Agreement FLO342071.lD
V&T SWIM Services Included In this Agreement ea Ma newt of an arIWSNon Me be used In the alcuiatn of an AOU to the Contract Year
In which De aoquWtln mewed
14. Business Charge, In the event of dream,ofer staked port of Customer's business,a buskins downturn beyond Customte
W.a deaden by Custom to oboe or mmoldae holies Most Is based on events beyond LLMaI.VS ri aonubk control.ora network
onkelaallon using other BST novices.lmletudy.liminess Change",any dwhtch significantly Musa the volume or network Regulated
Stales required by Customer.Mth the result Ihat Customer is table to moat lb Mod Reveres CommMnera rude Lit Agreement
(mlMNandkg Qslameas beet efforts la meld such a shortfall).BS(and Customer MI cooperate b maws Cuaomefs Annual Revenue
Commitment to the alum of any shortfall messing from 6e Busbumd Change This poised does not ain't e a dengo raedfng from
deafen by Coalmen. (a)to reduce Ms wool use of SIacc,mmilaagae:or(b)a bonder pomeM olds w llo or preledid 1pedh not
providers other than BST.Customer must piSdo BST omen mile of he condition It believes WI mass Moe appin1on of the provision
and M dosalbe sixth mMWons with parfla4wlly. Ibis provision does not coreUWIe a waver of err/Merges,Including shaded diwges.
Ironed by Customer prior to cos lima dro Paellas mutually ally agree to amend Ile Agreement This pro*stm does riot affect the apprealian of
immthatun charges psuant b the lea ar of car agreements
16. Higher Outer of Bees BST may offer Casimir new tedswbgkel foods and capabilities UM off provide additional wee to
Customer win higher Mclorati't and Weems'Cradly peter Oda of Btvkal). In the event Customer made to n,paron such a
i Higher Order of Semite Na lb neaork design end ids we of such Nigher Order dServie resells In CiabiWs being wee to mew Ms
WW1 Revenue lewimun el sgth �mg BST rd
CudomOro MdRvenCa.mitm to the Mani ofaandlmuh applicable regulatory
dgmlloa h Older of Service.
1t Tariff Changing. If during the rem of Ms AOrselne t,BST requests end receives regulatory approval krprim flab=on tdff
gomkos by Custom and such prim roduceons cause Customer to be unable b meet Ile Amami Revenue Commitment under Iles
Agreement.nennme)ecl to applicable regulatory maeanec t.BET agrees to Mum Cullom offs Miami Revenue CamnlbMm to the emote
of Moe medal!resulting dam the pole mducllon(s).
17. Meat Tmo-Up.
17.1 Wihln 00 days el the and doath Conked Yee.BST will conduct a review of Customer's revenue to determine If Crebma
achieved lb Annual Revenue Commitment PMmd TNs16p1 During the Meal TnuUp.BST WI calculate any Cnnmilmmt Shortfall In
an' flee Mth Scogon 11 and determine Customer's Bedded tang for the Madre year In madene Mth SM inn 6.2. Owing the
An net TNs41p,BST ran also popes try adjusters°to the Anne'Revenue Commbnent Film•dieing the Meml Tnr4Up,BST and
Customer will deem n°the Annual Revenue Commitment lathe new Contract Year In nor eddies with Section 7.
172 Oabmer and BST ogres Mat any met rauNng tern the Annual TrueUp Mtl be applied as a omit eel de BST MI for Wei and
IntnLATA soMces. Father.any debit mdmlp lmm lM Mewl nuo4 p far Mean b meet the Need Revenue Commitment or Temeralon
debility will be Mod directly to Customer and Customer agrees to endue fe5DOMBBN bag weeding amounts.
10, Tas. Applicable loxes end Moe Me be based on lull Miffed pkea for all BST Ragulatad Services,and no saes or leas v1l ha added
to the amount of any Read or ABTA given to Customer ode side Agreement
10. Tdnnlnatlon uellly.101 If Customer desbs to tombola the Vohme and Tam Provisions pre to yell ammdbn,Customer must provide write melee of
such i mnedn SO days pre to we effects dote of ledlmaim. BST win Nl Custom lie fallout;lamination deem:
(4Tu amount of Rawmde ioaivm for the ore of thin Agmeneni or for the probe 12 mange.whichever le less and
(b)The prorated portion of the Agreement Implementation owl Waft cod a cdaMtsd a Stet:
Prorated lmplememlIn end Trading Cosh•S22,014.00 Sues the
(Condom Months Remaking divided by the Told Centred Months).
102 The application of laminate charges pursuant to this section abed net aged me appeasers of tamnadon tames poser'to use
Mill or any seer sweaeent
20. MWullasous Provisions
20.1 Offer balmlori. Tee offer Mail expire on July It 2004.
20.2 This Aweenent doll be btsmrolad In accordanea Mtn the laws of Ow Sine of Georgia without regard to Rs drone of lnw provisions.
20.3 tempi as olhewise madded in Ms Agreement.MOON required b be anon pawl to gas Agreement shag m effective when
remand one shoe m natant If give in wing.delivered by hand(acetifies,overnight sal delivery.orU*sd Sbbs Mat posing°prepaid.
addressed to the apPlepble party al the address set forth below. Mew pay hereto may thongs the name and address b Mom all ream
or other daoannb required under tot Agreement must be scam wary Who by giving mitten rote to the other pony. Currant addresses arc
BellSouth Customer
BellSouth Business Systems,Inn MONae County
Act:Director of Cancer Management 1200Trmn Awes
2100 lake Blvd..7th Floc Key West,FL33010
Atlanta.UA 30319
20.4 In the event not one or moo el we provisions of Ns Agreement shall be Invalid,led.or aenbmabte In any reaped under ey
statute,reutatoty regullement or Me of law,then men provisions shal he considered nepomdvo to the want of such Imaldity,legally.or
unonf nce011ty,and the remainder of(Ns Agreemntshill continue In full Moe and effect.
3014
CONFIDENTIAUPROPRIETNtY-NOT FOR 13ISCIQSURE OUTSBJE nrusoUni WUTIOUT WMTEN PlitOASSTON
JEN-29-2000TUE) U9 ;33 BELLSOUTH BUSINESS (ESN)SON 5fi9 1332 B. 0141U11
BOMA Aememaat No.FL01P1171.00
Regulated Sepas Agreement PL00F1171-1O
20.5 Each piny ogrues to submit to me other Pane,all odvaWhg,ales pMnoW4 Pose misuse.and eta publdy manor,idaded to
this Agreement or to Ne era PmvMud under'hie Agreement uhmaln corpora or bade nerved,logos,trademarks,err ser,ke mark.of
the ogler company or any at its Mfillated aenpaeeo or,mentioned or eaten thou Is language Dan vderh a connection to said names or
mane may be mined. Each Pay humor agrees nth a pad th louse such advertising,sales prallmm,Pees releases.or alley nmgea
mgeut the other partyb mitten SpPoval.
20.6 Customer may not assign lb rights or ablgalions under No Agreement without the aapmm prior a tm consent of SST. Syeh
coma anal and be uaeoeoably mlhhek.
20.1 SaanNon of Tern. Tho loan of this Agreement may be adonded he tee oddbaal anteyear potlods upon the motel agreement
of the Ponies. Customer dell pradde EST mien notice of lb Intent ta nano at toasted drays better IS beginning of each one arrenewal
period.
Customer acknowledges lhetCaamer ea read mid understands this Agreement mid agrees to be bound bylb tenna and
conditions. Customer further swan that It Agana,end any Orders,malllule Ns wnplsa and exchml s statement of the
sgreemanl batman the Peas,superseding all prop sale,mpmantatloa,medlar pilot amnions,oral or written,batsman the
atlas rotating to the sabot mar of the Agree sot. Ar,rapmnee el aryOrder by Bo110auth la'object to BalW@utb cmdit anti
other approvals. Theo Armament Is net binding upon BellSouth Lung mead by an authorized employee,pater,or agent of
Customer mid Be0gaulK Thi undnlgned Wired and represent that they hove the authority tabled Customer and BellSouth to
N is Agreement. This Agreement may not be modified aaPad,or mrpmeeded mar an by a Mien lnriunaid esaautad by
ha peas.The undersigned want and represent Mot they ha the authority a bind C r BellSouth to this
AgmemenL
BE ORS,INC.
CUST ER Monroe Courtly By.e B IN r�
ByJ��u art —fyrli
j //� � ..jrWLTGAO'
B - Murray E.. Nelson. Mayor By J 1/,Ce 1'YW vP6m•
(PnMa Name and TNo) , _._. / (Printed Ocoee and The)
Data: June 16. 2004 = =1V • Dad: 4 9 7' L
arr
I.
lsox
MONROE COUNTY ATTORNEY
PROVED 0 F
UZANNE A.HUTTON
ASSISTANT &VORNEY
Oslo r/
4 of
CONFlDFMIANrROPRIItrARY-NOT FOR DISCLOSURE OUTSIDEBEL[SOUTH WITHOUT'WRITTEN PERMISSION
JUN-29-2001(711E) 09: 33 BELLSOUTH BUSINESS (FA3)305 569 1332 U. 015/011
BOMA Agreement No.PL0.1F871.00
Regulated Services Agreement FLOG-F(17140
Appendix 1 to Regulated Bnndole Agreement
1. Customer:Momoo Comity
2. Term:00 months
Vela and Term Provlelons
•
A. Annual Revenue CommWnant 51,482,528.00
B. Baseline Tiro Year): 51.452428A0
C. Revolt Level
A ' 11,0% • _ `..
D. Growth Panorama 5.00%
E. Annual Grower Incentve Award: 10.0% (not b eeeaad S10.000 00)
F. Reward EIBBIal.Services
• A CUSTOM CALUNO
A DID
A FLAT RAW BUSINESS
A MSG TEAS RATE BUS
A OFF PREM EXT(OPX)
A WATCHALERT
A _ ANALOG DATA SEANCE
A ALARM CONTROL CRT
A VOICE OD NON-DATA
A DIi.WHLTE PAGE SVCS
A REMOTE CALL FWD
A FLAT RATE PBXTRUNICSMMS
A NON LIST/NON PUNISHED SVCS
A BUS PLUS/BUS CHOICE
A MEGAWNK CHANNEL
A MESSAGING CRS FEATURES
A NARo-MegaLlnk Chambl Sotto
A TOUCHSTAR
•
•
1 of 1
CONFIDENTIAL/PROPRIETARY—NOT FOR DISCLOSURE OUTSIDE BELLSOUTH WITHOUT WRITTEN PERMISSION
411-29-2009(90E) 09 :33 BEEES00111 BUSINESS (E00305 569 9332 9. 616/011
BOARD OF COUNTY COMMISSIONERS
AGENDA ITEM SUMMARY
Meeting Date: 6/16/04 Division: Msnagnrgent Services _
Bulk Item: Yes x No — Department: Technical Services _
AGENDA ITEM WORDING:Approval of Contract with BellSouth for Master Service
Agreement.This will be the main service agreement-BBMA Agreement lco.FL03-F871-00.
BACKGROUND:This new Contract will be the reference agreement that contains the wording
agreed upon by BellSouth and County Attorney.All contracts for Individual services will
reference this main agreement
PREVIOUS RELEVANT BOCC ACTION:This contract corrects audit findings concerning
Master Service Agreement All costs are billed against separate individual agreements.
•
CONTRACT/AGREEMENT CHANGES:New Contract
STAFF RECOMMENDATIONS:Approval
TOTAL COST:O BUDGETED:yam
COST TO COUNTY:O SOURCE OF FUNDS :
REVENUE PRODUCING: Yes_ No x AMOUNT PER MONTH:,$n
APPROVED BY: County At I(ti,r� OMB/Purchasing_ Risk Management, I'
DIVISION DIRECTOR APPROVAL: •"""" 't l ipc2-4 "
/ (Sheila Barker)
DOCUMENTATION: Included ✓ To Follow Not Required
DISPOSITION: AGENDA ITEM it
d0N-29-2001(NE) 09:33 BEEESOII11 ROSINESS (991)305 909 1332 9. 011/011
MONROE COUNTY BOARD OF COUNTY COMMISSIONERS
CONTRACT SUMMARY
Contract with: BellSouth Contract B
EfTectivo Date: 6/16/04
Expiration Date•.
Contract Purpose/Description:
Approval of contract with BellSouth for Master Service Agreement BBMA Agreement .
Nil FLO3-F671-00 -
Contract Manager Lisa Druckemiller 5100 Technical Services/5B
(Name) (Ext) (Deparm ent/Step#)
for BOCC meeting on 6/16/04 Agenda Deadline:6/01/04
CONTRACT COSTS
I Total Dollar Value of Contract S 0 Current Year Portion:S 30
Budgeted?Yes® No 0 Account Codes:
Grant $ __
County Match: S _
ADDITIONAL COSTS
Estimated Ongoing Costs:SQ/yr For: Suncom Services
(Not included in dallnr value above) (eg.maintenance,utilities.Janitorial.atria.etc.)
CONTRACT REVIEW
Changes Date Out
Date In Needed / . Ravi
Division Director YesO No3, '!J/t..�2& C el_-Lk t L' .' c'
Risk Management 512 dog(Yes❑No(gr -ram b 2.7/o/-
O.M.B rchavin �]�/-1 esD No •
,
County Attorney '71$'/ YesD NoW ..,/ ,
Comments: �/
OMB Facet Revised 2/27/0I MCP#2