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HomeMy WebLinkAboutItem B03 B3 BOARD OF COUNTY COMMISSIONERS COUNTY of MONROE Mayor James K.Scholl,District 3 The Florida Keys Mayor Pro Tern Michelle Lincoln,District 2 Craig Cates,District 1 David Rice,District 4 Holly Merrill Raschein,District 5 Board of County Commissioners Meeting June 18, 2025 Agenda Item Number: B3 2023-4033 BULK ITEM: No DEPARTMENT: Employee Services TIME APPROXIMATE: STAFF CONTACT: Ed Koconis, Administrative Director N/A Building & Permitting AGENDA ITEM WORDING: Employee of the Quarter: Sara Lopez, Permit Technician II Building &Permitting. ITEM BACKGROUND: This program was established to provide a means whereby the Monroe County Board of County Commissioners may publicly acknowledge and monetarily reward the efforts of those County employees who demonstrate an interest and dedication to a job performance above and beyond job expectations. PREVIOUS RELEVANT BOCC ACTION: The Monroe County Board of County Commissioners and the County Administrator determined that there was a need to recognize outstanding performance of Monroe County employees. Reference(A) and previous actions established an Employee of the Month/Employee of the Year program. At the August Personnel Policies and Procedures Committee meeting, it was voted to revise the current award of a monthly award to a quarterly award. The Employee of the Year award will remain as it is currently provided as part of this Administrative Instruction. The BOCC approved the changes at the October 19, 2011 meeting. INSURANCE REQUIRED: No CONTRACT/AGREEMENT CHANGES: N/A STAFF RECOMMENDATION: Recognition DOCUMENTATION: PPP_Manual.2.16_EMPLOYEE_RECOGNITION-E ployee_Service_Award.pdf Employee Service Award m S. Lopez- Q1 2025 Nomination.pdf 16 FINANCIAL IMPACT: $300 17 Monroe County Personnel Policies & Procedures Manual 2.16 EMPLOYEE RECOGNITION A. EMPLOYEE OF THE QUARTERIYEAR PROGRAM Monroe County has established an Employee Service Award which is designed to recognize employees who demonstrate superior performance and dedication to their work which is above and beyond the call of duty. (See Monroe County Administrative Instruction Series 4000.) The employee selected for the quarter shall be awarded a$300 one-time lump sum payment and an appreciation plaque. The employee of the year shall receive a one-time lump sum payment of$3,000 and an appreciation plaque. 18 M.C.A.Inst 4000.21 Enclosure(1) The mission of Monroe County is to provide outstanding public service responsive to the needs of our citizens, our unique community, and our environment MONROE COUNTY EMPLOYEE SERVICE AWARD NOMINATION FORM NAME OF NOMINEE: Sara Lopez POSITION and DEPARTMENT: Permit Technician II AREA: Key Largo SUBMITTED BY: Crystal Sebben TITLE: Permitting Administrator JUSTIFICATION: (use additional sheets, if necessary.) Nomination criteria include: 0 Noteworthy performance above and beyond job expectations 0 Positive impact on organization and/or community 0 Positive impact on co-workers or customers 0 Continual demonstration of positive attitude, cooperation, and/or flexibility 0 Exemplary service recognized by co-workers or customers 0 Suggestions or improvements resulting in improved customer service, reduced costs, or improved efficiency 0 Demonstration of a positive impact on the safety and health of fellow employees and/or the public 0 Continual demonstration of the Values of Monroe County Please illustrate with specific examples fitting at least one of the above, or comparable, criteria (Use additional sheets if necessary) +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Sara Lopez started with Monroe County in 2018 as a Temporary Employee,where she assisted with scanning of documents. She quickly became a full-time employee in October of the same year. In 2020,during Covid,due to the high demand of permit applications,she was crossed trained to assist the Customer Service Representatives with their duties. A short time later in 2021,Sara became a Customer Service Representative. Sara worked very hard and quickly became a Representative IL Since then,she has taken on additional duties. She assists her co-workers and supervisors with questions and processes for staff and customers. Sara's work has been professional and of exceptional quality. She continuously goes above and beyond to assist her colleagues and the customers. Durning a time with abnormally high staff absences,Sara was able to assist the department with the daily duties and assisted with Damage Assessment Inspections during Hurricane Milton. Sara is a very dedicated and dependable employee. She works hard and has gained the trust of her co-workers and the customers. Sara is a true asset to Monroe County. Department Head/Assistant County Administrator Comments: Sara Lopez is a model employee. She has steadily progressed in the department since her arrival in 2018. In addition to her innate skills and abilities, she is always thinking about ways to improve the operation. Her command of both English and Spanish enhances our customer service as we interact with numerous individuals and this skill greatly assists these individuals with understanding the permitting process. I look forward to seeing many accolades for Sara in her bright future with Monroe County. Department Head/Assistant County Administrator Signature: Digitally signed by Eve M.Lewis Eve M. Lewis Date:2025.05.29 10:19:23-04'00' 19