HomeMy WebLinkAboutItem C33 C33
BOARD OF COUNTY COMMISSIONERS
COUNTY of MONROE Mayor James K.Scholl,District 3
The Florida Keys Mayor Pro Tern Michelle Lincoln,District 2
Craig Cates,District 1
David Rice,District 4
Holly Merrill Raschein,District 5
Board of County Commissioners Meeting
August 20, 2025
Agenda Item Number: C33
2023-4314
BULK ITEM: Yes DEPARTMENT: Sheriffs Office
TIME APPROXIMATE: STAFF CONTACT: Julia E. Todd
N/A
AGENDA ITEM WORDING: Approval of 2025 911 Core Services State-Funded Agreement.
ITEM BACKGROUND:
State-Funded DMS Agreement DMS-P1-24-07-12 for the 911 Monroe County Public Safety Upgrade
Project was approved at the December 11, 2024, BOCC meeting. The previous agreement (DMS-P 1-24-
07-12) expired before all of the upgrades could be completed. This agreement, DMS-P1-25-07-12,
provides the county additional time (until June 30, 2026) to complete the 911 Monroe County Public
Safety Upgrade Project. The Department of Management Services has appropriated funds from the
Emergency Communications Trust Fund for State Fiscal Year 2025-2026 to allow for funding for
completion of the project, which is the subject of the agreement.
PREVIOUS RELEVANT BOCC ACTION:
State-Funded DMS Agreement DMS-P1-24-07-12 for the 911 Monroe County Public Safety Upgrade
Project was approved at the December 11, 2024, BOCC meeting. Additionally, it was further Ratified at
the March 25, 2025, BOCC meeting.
INSURANCE REQUIRED:
No
CONTRACT/AGREEMENT CHANGES:
N/A
STAFF RECOMMENDATION: APPROVAL
DOCUMENTATION:
2025 Core Services State Funded Agreement with MCSO signature.pdf
1879
FINANCIAL IMPACT:
None.
1880
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STATE-FUNDED AGREEMENT
FOR
PSAP UPGRADE PROJECT
DMS-Pl-25-07-12
BETWEEN
THE STATE OF FLORIDA
DEPARTMENT OF MANAGEMENT SERVICES
AND
MONROE COUNTY
1881
STATE-FUNDED AGREEMENT
This State-Funded Agreement (Agreement) is between the Florida Department of
Management Services (Department), 4030 Esplanade Way, Tallahassee, Florida, 32399 and
Monroe County (Recipient), 1100 Simonton St., Suite 205, Key West, FL 33040.
The Department and Recipient agree as follows:
(1) AUTHORITY
A. The Department has been appropriated funds from the Emergency Communications
Trust Fund for State fiscal year 2025-2026, pursuant to Section 215. of SIB 2500
(2025), using unexpended funds provided to the Department from specific
appropriation line item #2971 of Chapter 2024-231, Laws of Florida, to fund Public
Safety Answering Point (PSAP) Upgrades. The Department has the authority, in
accordance with section 282.702 Florida Statutes (F.S.), to enter into this Agreement
and to disburse the appropriated funds to the Recipient under the terms and conditions
set forth below,
B. In accordance with section 215.971, F.S., the Department has the authority to monitor
the portion of the State of Florida appropriated funds for the PSAP upgrades.
(2) LAWS, RULES, REGULATIONS, AND POLICIES
A. This Agreement is executed and entered into in the State of Florida and will be
performed, construed, and enforced in accordance with the laws, rules, and
regulations of the State of Florida. Each party will perform its obligations in accordance
with the terms and conditions of this Agreement.
B. The parties shall be governed by all applicable State and Federal laws, rules, and
regulations, including but not limited to those identified in Attachment B — Program
Statutes and Regulations. Any express reference in this Agreement to a statute, rule,
or regulation in no way implies that no other statute, rule, or regulation applies.
(3) CONTACT
A. In accordance with section 215,971(2), F.S., the Department's Grant Manager is
responsible for enforcing the performance of this Agreement's terms and conditions
and will serve as the Department's liaison with the Recipient. As part of the duties, the
Grant Manager for the Department will:
i. Monitor and document Recipient performance of the terms of this Agreement;
ii. Review and document all deliverables for which the Recipient requests payment;
and,
iii. Reconcile and verify all funds received against all funds expended during the
agreement period and produce a final reconciliation report which identifies any
funds paid in excess of the expenditures incurred by the Recipient.
B. Grant Managers
i. The name and address of the Department's Grant Manager responsible for the
administration of this Agreement is:
DM5-P1-25-07-12 Page 2 of 18
1882
Leon Simmonds
Grant Manager
4030 Esplanade Way
Tallahassee, Florida 32399
(850) 921-0041
Leon.Simmonds@dms.fl.gov
ii. The name and address of the Recipient's Agreement Manager responsible for the
administration of this Agreement is:
Julie Todd, 911 Database Coordinator
2945 Overseas Hwy.
Marathon, FL 33050
(305) 289-6035
jtodd@keysso.net
With copies of correspondence/reports sent to:
Christine Hurley, Monroe County Administrator
Monroe County
1100 Simonton St., Suite 205
Key West, FL 33040
County_Administrator@MonroeCounty-fl.gov
C. The Recipient's Agreement Manager is responsible for monitoring the performance of
this Agreement's terms and conditions and will serve as the Recipient's liaison with
the Department. As part of the duties, the Agreement Manager for the Recipient shall
provide the Department with all reports in accordance with Section 15, Reports, of this
Agreement, as well as any other required reports or documents under this Agreement.
D. In the event that different Managers or addresses are designated by either party after
execution of this Agreement, a notice of the name, title, and address of the new
Manager will be provided to the other party in writing. Such changes do not require a
formal written amendment to the Agreement.
(4) TERMS AND CONDITIONS
This Agreement consists of this State-Funded Agreement and all incorporated
attachments and exhibits, which set forth the entire understanding of the parties and
supersede all prior agreements and understanding related to the subject matter thereof.
(6) EXECUTION
This Agreement may be executed in any number of counterparts, each of which, when
executed and delivered, shall constitute a duplicate original, but all counterparts together
shall constitute a single agreement.
(6) MODIFICATION
Either party may request a modification of provisions of this Agreement via a formal
amendment, which shall be valid only when in writing, signed by each of the parties, and
attached to the original version of this Agreement.
DMS-Pl-25-07-12 Page 3 of 18
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(7) SCOPE OF WORK
The Recipient shall perform the work in accordance with Attachment A, Scope of Work
and Budget, of this Agreement.
(8) PERIOD OF AGREEMENT
A. In accordance with section 215.971(1)(d), F.S., the Recipient may expend funds
authorized by this Agreement only for allowable costs from obligations incurred during
the Agreement period. This Agreement shall begin on July 1, 2025, and shall end on
June 30, 2026, unless:
i. The Department requests and receives from the Florida Legislature an extension
for one (1) year to reflect changes to the funding source; or
ii. The Agreement is terminated earlier in accordance with Section 20, Termination,
of this Agreement,
B. The Department does not guarantee an extension or renewal of this Agreement or
funding beyond the term of this Agreement and shall not, absent legislative approval
of funding, be obligated to extend this Agreement beyond June 30, 2026. This
Agreement may be renewed on a yearly basis, contingent upon a specific
appropriation by the Legislature. Renewals must be in writing, subject to the same
terms and conditions as set forth in the initial contract, made by mutual agreement,
and will be contingent upon satisfactory fiscal and programmatic performance
evaluations as determined by the Department, and subject to the availability of funds,
(9) FUNDING
A. Funding for this Agreement consists of the awarded state resources set forth in the
below-listed Exhibit 1, Audit Requirements.
B. The method of payment for this Agreement is cost reimbursement or rural payment
pursuant to section 215.971(1)(h), F.S. and subject to the availability of funds.
C. In accordance with Section 215 of SB 2500 (2025), funds shall only be used to
reimburse Recipient expenditures or pay for allowable costs incurred by a Rural
Recipient for Recipient's NGCS Implementation Project.
D. The State of Florida's performance and obligation to pay under this Agreement is
contingent upon an annual appropriation by the Legislature.
E. The Department will reimburse or provide rural payment to the Recipient only for
allowable costs incurred during the Agreement period by the Recipient for the
successful completion of each deliverable. The maximum reimbursement amount for
the entirety of this Agreement is $652,459.00.
F. The Department will review any request for reimbursement or rural payment by
comparing the documentation provided by the Recipient's Agreement Manager
against a performance measure, outlined in Attachment A, that clearly delineates:
i. The required minimum acceptable level of service to be performed; and,
ii. The criteria for evaluating the successful completion of each deliverable.
DMS-Pl-25-07-12 Page 4 of 18
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G. For the purposes of this Agreement, the Department shall consider payments made
by Recipient to be improper under the following circumstances:
L Any payment that should not have been made or that was made in an incorrect
amount (including overpayments and underpayments) under statutory,
contractual, administrative, or other legally applicable requirements.
ii. Any payment to an ineligible party, any payment for an ineligible good or service,
any duplicate payment, any payment for a good or service not received (except
for such payments where authorized by law), any payment that does not account
for credit for applicable discounts, and any payment where insufficient or lack of
documentation prevents a reviewer from discerning whether a payment was
proper.
iii. Any payment for Management Consulting or Feasibility Studies.
(10) REQUEST FOR REIMBURSEMENT
A. Subject to the funding limitations of this Agreement, the Department shall reimburse
the Recipient only for allowable costs resulting from incurred obligations pursuant to
section 216.301, F.S., in furtherance of the successful completion of deliverables
outlined in Attachment A and further defined in the Recipient's NGCS
Implementation contract. The Recipient may submit more than one (1) request for
reimbursement under this deliverable. However, no reimbursement shall duplicate
any previous reimbursement.
B. Recipient will submit a request for reimbursement (See Attachment D, Request for
Reimbursement of Funds), by email to the Grant Manager, not to exceed once per
month.
C.All bills for fees or other compensation for services or expenses shall be submitted
in detail sufficient for a proper pre-audit and post-audit thereof and shall be
accompanied by all supporting documentation required for reimbursement including,
but not limited to, copies of purchase orders and paid vouchers, invoices, copies of
check processing, and journal transfers. Reimbursement claims shall include only
expenditures claimed against the awarded funding amount. Requests for
reimbursement for Recipient Deliverable 2 of Attachment A, must also contain copies
of Recipient's documented inspection of activities or project milestones performed
under Recipient Deliverable 3 to verify the components meet or exceed Recipient's
Contract for the NGCS Implentation Project procured under Recipient Deliverable 1.
D. The Department shall not process requests for reimbursement for payments made
by Recipient that are deemed as improper payments as set forth in Section 9,
Funding, of this Agreement.
E. Submission of final documents and submission for closeout of the funding does not
affect the Department's right to disallow costs and recover funds based on an audit
or financial review. The final request for reimbursement and supporting
documentation for incurred obligations pursuant to section 216.301, F.S., shall be
submitted to the Department no later than August 15, 2026
F. The Department is not liable for approval of reimbursement by the Department of
Financial Services (DFS), and Recipient is responsible for ensuring purchases and
invoices are in conformance with DFS requirements. Recipient agrees to comply
with the State of Florida Reference Guide for State Expenditures, available at:
DMS-Pl-25-07-12 Page 5 of 18
1885
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G.Any travel expense bills are not permissible or allowable under this Agreement.
(11) RURAL COMMUNITY OR RURAL AREA OF OPPORTUNITY REQUEST FOR
PAYMENT
A. Pursuant to section 215.971(1)(h), F,&, if the Recipient is a Rural Community or
Rural Area of Opportunity as those terms are defined in section 288,0656(2). F.S.,
("Rural Recipient"), a Rural Recipient may request that the Department provide for
the payment of invoices for verifiable and eligible performance that has been
completed in accordance with the terms and conditions set forth in this Agreement
("rural payment"). Prior to, or in conjunction with, such a rural payment request, a
Rural Recipient shall submit documentation to the Department sufficiently
demonstrating the financial hardship of the Rural Recipient.
B. A Rural Recipient shall submit its request to elect to receive rural payment, including
any financial hardship documentation, in writing to the Department's Grant Manager
specified in the Agreement. Following demonstration of financial hardship and the
initial request to elect to receive rural payment, subsequent requests for payment
and all necessary documentation, including the Attachment 1, Request for Payment
to Rural Communities or Rural Areas of Opportunity, for incurred and appropriate
costs shall be submitted in writing to the Department's Grant Manager.
C.The Rural Recipient is responsible for ensuring all documentation related to Rural
Recipient's Project is readily available to the Department upon request and is in
conformance with the DFS requirements. Rural Recipient will submit requests for
rural payment, including Attachment 1, Request for Payment to Rural Community
Communities or Rural Areas of Opportunity, on a monthly basis to the Department's
Grant Manager. All bills for fees or expenses shall be submitted in detail sufficient
for a proper pre-audit and post-audit thereof and shall be accompanied by all
supporting documentation required for payment including, but not limited to, copies
of purchase orders, invoices, and any other expenditure justifications, along with any
copies of Recipient's documented inspection of activities performed under Recipient
Deliverable 3 to verify the components meet or exceed Recipient's NGCS
Implementation contract procured under Recipient Deliverable 1,
D. The Department shall not process requests for rural payments made by Recipient
that are deemed as improper payments as set forth in Section 9, Funding, of this
Agreement.
E. Submission of final documents and submission for closeout of the funding does not
affect the Department's right to disallow costs and recover funds based on an audit
or financial review.The final request for rural payment and supporting documentation
for incurred obligations pursuant to section 216.301, F.S. shall be submitted to the
Department no later than August 15, 2026.
F. Funds provided to a Rural Recipient via rural payment shall only be used for
allowable costs incurred by a Rural Recipient pursuant to section 216.301, F.S., in
the successful completion of each deliverable outlined in Attachment A and defined
in the NGCS Implementation contract. Funds provided shall not exceed the amount
DMS-PI-25-07-12 Page 6 of 18
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specified in Section 9, Funding, and Exhibit 1, Audit Requirements, of this
Agreement.
G. Funds provided to a Rural Recipient via rural payment shall only be used for
expenditures directly related to Recipient's[PSAP Upgrade] implementation contract
as specified in the Agreement.
H. The Recipient shall provide additional reports and information identified in
Attachment 1, Request for Payment to Rural Community or Rural Area of
Opportunity, as requested by the Department's Grant Manager.
(12) RECORDS
A. Pursuant to section 20.055(5), F.S., the Recipient and its subcontractors (if any)
understand and shall comply with their duty to cooperate with the Department's
Inspector General in any investigation, audit, inspection, review, or hearing.
B. As required by section 215.97, F.S., and Florida Administrative Code Rule 691-5.006,
the Department, the Chief Inspector General for the State of Florida, the Florida
Auditor General, or any of their authorized representatives, shall enjoy the right of
access to any documents, financial statements, papers, or other records of the
Recipient which are pertinent to this Agreement, in order to make audits,
examinations, excerpts, and transcripts. The right of access also includes timely and
reasonable access to the Recipient's personnel for the purpose of interview and
discussion related to such documents,
C. The Recipient shall maintain any books, records, or documents for the Recipient and
for all subcontractors to be paid from funds provided under this Agreement, in
accordance with generally accepted accounting procedures and practices which
sufficiently and properly reflect all expenditures of funds provided by the Department
under this Agreement, in a form sufficient to determine compliance with the
requirements and objectives of this Agreement, and all other applicable laws and
regulations.
D.The Recipient will retain sufficient records demonstrating its compliance with the
terms of this Agreement for the longer of, a period of at least five (5) years from the
date the audit report is issued, or the period required by the General Records
Schedules maintained by the Florida Department of State, available at:
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schedules/. The Recipient shall allow the Department, or its designee, DFS, or
Auditor General access to such reports upon request and shall ensure that audit
working papers are made available upon request by the Department or its designee,
Chief Financial Officer, or Auditor General, for a period of three (3) years from the
date the audit report is issued unless extended in writing by the Department.
E. In accordance with section 216.1366, F.S., the Department is authorized to inspect
the: (a) financial records, papers, and documents of the Recipient that are directly
related to the performance of this Agreement or the expenditure of state funds-, and
(b) programmatic records, papers, and documents of the Recipient which the
Department determines are necessary to monitor the performance of the Contract
or to ensure that the terms of this Agreement are being met. The Recipient shall
provide such records, papers, and documents requested by the Department within
10 Business Days after the request is made.
DMS-P1-25-07-12 Page's of 18
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(13) PUBLIC RECORDS
A. The Recipient is required to comply with the State of Florida's Public Records Law,
which provides a right of access to the records of the state and local governments.
The Recipient shall:
i. Keep and maintain public records required to perform the services
contemplated in this Agreement;
ii. Upon request from the Department's custodian of public records, provide the
Department with a copy of the requested records or allow the records to be
inspected or copied within a reasonable time at a cost that does not exceed the
cost provided in Chapter 119, F.S., or as otherwise provided by law;
iii. Ensure that public records that are exempt or confidential and exempt from
public records disclosure are not disclosed except as authorized by law for the
duration of the contract term and following the completion of the Contract if the
Recipient does not transfer the records to the public agency;
iv. Upon completion of the Contract, transfer, at no cost, to the Department all
public records in possession of the Recipient or keep and maintain public
records required by the Department to perform the service. If the Recipient
transfers all public records to the public agency upon completion of the
Agreement, the Recipient shall destroy any duplicate public records that are
exempt or confidential and exempt from public records disclosure requirements.
If the Recipient keeps and maintains public records upon completion of the
Agreement, the Recipient shall meet all applicable requirements for retaining
public records. All records stored electronically must be provided to the
Department, upon request from the Department's custodian of public records,
in a format that is compatible with the information technology systems of the
Department; and
V. IF THE RECIPIENT HAS QUESTIONS REGARDING THE
APPLICATION OF CHAPTER 119, F.S., TO THE
RECIPIENT's DUTY TO PROVIDE PUBLIC RECORDS
RELATING TO THIS AGREEMENT, CONTACT THE
CUSTODIAN OF PUBLIC RECORDS AT THE TELEPHONE
NUMBER, EMAIL ADDRESS AND MAILING ADDRESS
PROVIDED IN SECTION 3, CONTACT, OF THE
AGREEMENT
B. The Department reserves the right to unilaterally cancel this Agreement if the
Recipient refuses to allow public access to all documents, papers, letters, or other
material subject to the provisions of Chapter 119, F.S., which the Recipient created
or received under this Agreement.
(14) AUDITS
A. In the event the Recipient expends $750,000.00 or more in-state financial
assistance during its fiscal year, the Recipient must have a State single or project-
specific audit conducted in accordance with section 215.97(2)(a), F.S.; applicable
DFS rules; and Chapter 10.550, Rules of the Auditor General.
DMS-Pl-25-07-12 Page 8 of 18
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B. In connection with the audit requirements, the Recipient shall ensure that the audit
complies with the requirements of section 215.97, F.S. This includes submission of
a financial reporting package as defined by section 215.97, F.S., and Chapter
10,550, Rules of the Auditor General.
The Recipient shall send copies of reporting packages required under this
paragraph directly to each of the following:
The Department of Management Services
Office of the Inspector General
4050 Esplanade Way
Tallahassee, Florida 32399-0950
The Auditor General
Room 401, Claude Pepper Building
111 West Madison Street
Tallahassee, Florida 32399-1450
C. If Recipient expends less than $750,000.00 in state financial assistance in its fiscal
year(for fiscal years ending September 30, 2004, or thereafter), an audit conducted
in accordance with the provisions of section 215.97(2)(a), F.S., is not required. In
the event that Recipient expends less than $750,000.00 in state financial assistance
in its fiscal year and elects to have an audit conducted in accordance with the
provisions of section 215.97(2)(a), F.S., the cost of the audit must be paid from the
nonstate entity's resources (i.e., the cost of such an audit must be paid from the
Recipient's resources obtained from other than State entities).
D.This section does not limit the authority of the state awarding agency to conduct or
arrange for the conduct of additional audits or evaluations of state financial
assistance or limit the authority of any State awarding agency inspector general,
the Auditor General, or any other state official.
E. If an audit shows that all or any portion of the funds disbursed were not spent in
accordance with the conditions of this Agreement, the Recipient shall be held liable
for reimbursement to the Department of all funds not spent in accordance with these
applicable regulations and Agreement provisions within thirty (30) days after the
Department has notified the Recipient of such non-compliance.
F. The Recipient shall have all audits completed by an independent auditor, which is
defined in section 215.97(2)(i), F.S., as "an independent certified public accountant
licensed under chapter 473" and conducted in accordance with section 215.97,
F.S,; applicable rules of the Department of Financial Services; and Chapter 10.550,
Rules of the Auditor General. The independent auditor shall state that the audit
complied with the applicable provisions noted above.
G.Upon completion of the audit, a copy of the audit report and financial reporting
package must be received by the Department and the Auditor General no later than
nine (9) months from the end of the Recipient's fiscal year.
(15) REPORTS
A. The Recipient shall provide the Department's Grant Manager with quarterly reports
and an administrative closeout report as provided in Attachment E, Quarterly
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Report, and Attachment H, Final Administrative Closeout Report. These reports
shall include the current status and progress of the Recipient and its Contractor(s)
and subcontractor(s) in completing the work described in Attachment A, the
expenditure of funds under this Agreement, and any other information requested
by the Department.
B. Quarterly reports are due to the Department no later than thirty (30) days after the
end of each quarter of the program year. They shall be sent each quarter after
execution of this Agreement until submission of Attachment H. The ending dates
for each quarter of the program year are March 31, June 30, September 30, and
December 31.
C, The completed Attachment H is due sixty (60) days after the termination of this
Agreement or sixty (60) days after completion of the activities contained in this
Agreement, whichever first occurs.
D. If all required reports and copies are not sent to the Department or are not
completed in a manner acceptable by the Department, the Department may
withhold further payments until they are completed or may take other action as
stated in Section 19, Remedies. "Acceptable by the Department" means that the
work product was completed in accordance with the terms in Attachment A.
E. The Recipient shall provide additional program update information identified in
Attachment E, Quarterly Report, or information that may be required by the
Department.
F. The Recipient shall provide additional reports and information identified in
Attachment D, Request for Reimbursement of Funds, as requested by the
Department's Grant Manager.
(16) MONITORING
A. The Recipient shall monitor its performance under this Agreement, as well as that
of its Contractor(s), subcontractor(s), and/or consultants who are paid from funds
provided under this Agreement, to ensure that time schedules are being met, the
schedule of deliverables and Scope of Work are being accomplished within the
specified time periods, and other performance goals are being achieved. In
addition, the Recipient shall perform a review of each function or activity in
Attachment A of this Agreement and of the activities reported in the quarterly
reports.
B. In addition to reviews of audits, monitoring procedures may include, but shall not
be limited to, on-site visits by Department staff, limited scope audits, and other
procedures. The Recipient agrees to comply and cooperate with any monitoring
procedures and processes deemed appropriate by the Department. In the event
that the Department determines that a limited scope audit of the Recipient is
appropriate, the Recipient agrees to comply with any additional instructions
provided by the Department to the Recipient regarding such audit. The Recipient
further agrees to comply and cooperate with any inspections, reviews,
investigations, or audits deemed necessary by the Florida Chief Financial Officer
or Auditor General. In addition, the Department will monitor the performance and
financial management of the Recipient throughout the Agreement term.
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(17) LIABILITY
A. The Recipient is solely responsible to parties it deals with in carrying out the terms
of this Agreement and, subject to the limitation of section 768.28, F.S., Recipient
shall hold Department harmless against all claims of whatever nature by third
parties arising from work performed under this Agreement.
B. Recipient, a subdivision as defined in section 768.28, F.S., agrees to be fully
responsible for its negligent or tortious acts or omissions which result in claims or
suits against the Department and agrees to be liable for any damages proximately
caused by the acts or omissions to the extent set forth in section 768.28, F.S..
Nothing in this Agreement is intended to serve as a waiver of sovereign immunity
by any Recipient to which sovereign immunity applies. Nothing in this Agreement
may be construed as consent by a state agency or subdivision of the State of
Florida to be sued by third parties in any matter arising out of any contract.
(18) DEFAULT
If any of the following events occur ("Events of Default"), all obligations on the part of
the Department to make any further payment of funds shall, if the Department elects,
terminate and the Department has the option to exercise any of its remedies set forth
herein. However, the Department may make payments or partial payments after any
Events of Default without waiving the right to exercise such remedies and without
becoming liable to make any further payment:
A. If any warranty or representation made by the Recipient in this Agreement or any
previous agreement with the Department is or becomes false or misleading in any
respect,
B. If the Recipient fails to keep or perform any of the obligations, terms, or covenants
in this Agreement with the Department and has not cured them in a timely fashion
or is unable or unwilling to meet its obligations under this Agreement.
C. If material adverse changes occur in the financial condition of the Recipient at any
time during the term of this Agreement, and the Recipient fails to cure this adverse
change within thirty (30) days from the date written notice is sent by the
Department.
D. If any reports required by this Agreement have not been submitted to the
Department or have been submitted with incorrect, incomplete, or insufficient
information.
E. If the Recipient has failed to perform and complete on time any of its obligations
under this Agreement.
(19) REMEDIES
If an Event of Default occurs, then the Department shall provide a written notice to the
Recipient and may exercise any one or more of the following remedies, either
concurrently or consecutively:
A. Terminate this Agreement pursuant to the terms in Section 20, Termination, of this
Agreement;
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B. Withhold or suspend the payment of all or any part of a request for reimbursement
or rural payment until the Recipient cures the event of default identified in the
written notice;
C. Exercise any corrective or remedial actions, including but not limited to:
i. Request Recipient cure the default;
ii. Request additional information from the Recipient to determine the reasons for
or the extent of non-compliance or lack of performance;
iii. Issue a written warning to advise that more serious measures may be taken if
the situation is not corrected;
iv. Advise the Recipient to suspend, discontinue, or refrain from incurring costs
for any activities in question; or,
v. Require the Recipient to reimburse the Department for the amount of costs
incurred for any items determined to be ineligible.
D. Exercise any other rights or remedies which may be available under law.
Pursuing any of the above remedies will not stop the Department from pursuing any
other remedies in this Agreement or provided at law or in equity. If the Department
waives any right or remedy in this Agreement or fails to insist on strict performance by
the Recipient, it will not affect, extend or waive any other right or remedy of the
Department, or affect the later exercise of the same right or remedy by the Department
for any other default by the Recipient.
(20) TERMINATION
A. If the performance of the Contractor is not in compliance with the Agreement
requirements, the Department may:
i. Unilaterally terminate this Agreement for cause after ten (10) days of a written
notice of the termination,
ii. Notify the Contractor of the non-compliance and require correction within a
specified time; otherwise, the Contract will terminate at the end of such time;
or
iii. Take other action deemed appropriate by the Department.
The notice shall be effective when placed in the United States, first-class mail,
postage prepaid, by registered or certified mail return receipt requested, to the
address in Section 3, Contact, herein.
S. The Department may unilaterally terminate this Agreement for Recipient's refusal
to permit public access to any document, paper, letter, or other material subject to
disclosure under Chapter 119, F.S., as amended, unless exempt from section
24(a) of Article I of the State Constitution and section 119.071, F.S., or applicable
State or federal law.
C. The Department may unilaterally terminate this Agreement for convenience by
providing the Recipient with thirty (30) calendar days prior written notice.
D. The parties may agree to terminate this Agreement for their mutual convenience
through a written amendment of this Agreement. The amendment will state the
DMS-Pl-25-07-12 Page 12 of 18
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effective date of the termination and the procedures for proper closeout of the
Agreement.
E, In the event that this Agreement is terminated, the Recipient shall not incur new
obligations for the terminated portion of the Agreement after the Recipient has
received the notification of termination.
F. Upon notice of termination, the Recipient will cancel as many outstanding
obligations as possible. Costs incurred after the receipt of the termination notice
are disallowed, The Recipient shall not be relieved of liability to the Department
because of any breach of Agreement by the Recipient. The Department may, to
the extent authorized by law, withhold payments to the Recipient for the purpose
of set-off until the exact amount of damages due to the Department from the
Recipient, is determined exclusively by the Department
(21) RESULTING THIRD PARTY CONTRACT AND SUBCONTRACTS
A. The Recipient may contract with third parties to perform work in furtherance of
Recipient's NGCS Implementation contract.The Recipient will be fully responsible
for the satisfactory completion of all work performed under any third-party
Contract(s).
B. With the Recipient's approval, the Recipient's Contractor may subcontract work
performed in furtherance of the NGCS Implementation contract, and the
Recipient's Contractor will be fully responsible for satisfactory completion of all
subcontracted work.
C. The Recipient agrees all Recipient contracts or subcontracts for which the State
Legislature is in any part a funding source shall contain language requiring
Contractor(s) or subcontractor(s) who are paid from funds provided under this
Agreement (i) to be bound by the terms of this Agreement; (ii) be bound by all
applicable State, and federal laws and regulations including, but not limited to,
section 215.971, F.S. and Rule 691-5.006(2), FAC; and (iii) hold the Department
and Recipient harmless against all claims of whatever nature arising out of the
performance of work under this Agreement, to the extent allowed and required by
law.
D. All Recipient contracts or subcontracts for which the State Legislature is in any part
a funding source shall contain language to provide for termination with reasonable
costs to be paid for eligible contract work completed prior to the date the notice of
suspension or termination was received by the Recipient. Any cost incurred after
a notice of suspension or termination is received by the Recipient may not be
funded with funds provided under this Agreement unless previously approved in
writing by the Department. All Recipient contracts and subcontracts shall contain
provisions for termination for cause or convenience and shall provide for the
method of payment in such event.
E. The Recipient shall document in its Quarterly Report, Attachment E, the Contractor
and/or subcontractor's progress in performing its work under this Agreement. For
each Contractor or subcontractor, the Recipient shall provide a written statement
to the Department as to whether that Contractor or subcontractor is a minority
business enterprise, as defined in section 288.703, F.S.
DMS-P1-25-07-12 Page 13 of 18
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(22) ATTACHMENTS
A. All attachments and exhibits listed below are incorporated in their entirety into this
Agreement.
B. This Agreement has the following attachments:
Exhibit 1 —Audit Requirements
Attachment A— Scope of Work and Budget
Attachment B— Program Statutes and Regulations
Attachment C—Statement of Assurances
Attachment D— Request for Reimbursement of Funds
Attachment E — Quarterly Report
Attachment F—Warranties and Representations
Attachment G —Certification Regarding Debarment
Attachment H — Final Administrative Closeout Report
Attachment I — Request for Payment to Rural Community or Rural Area of
Opportunity (Rural Payment)
C. In the event of any of these documents conflict, the conflict will be resolved in the
following order of priority (highest to lowest):
• Amendments to this Agreement in reverse order,
• Attachment A
• This Agreement and Attachments B through 1, in order.
(23) RETURN OF FUNDS
All refunds or repayments due to the Department under this Agreement are to be made
payable to the order of"Department of Management Services" and mailed directly to
the following address:
Department of Management Services
Financial Management Services
4050 Esplanade Way
Tallahassee, Florida 32399-0950
In accordance with section 215.34(2), F.&, if a check or other draft is returned to the
Department for collection, the Recipient shall pay the Department a service fee of
$15.00 or five percent (5%) of the face amount of the returned check or draft,
whichever is greater.
(24) 911 PROVISIONS
A. Pursuant to s. 365.177, F.S., the Department developed a plan to upgrade all 911
PSAP(s) within the state to allow the transfer of an emergency call from one local,
multijurisdictional, or regional 911 system to another local, multijurisdictional, or
regional 911 system in the state. Such transfer should include voice, text message,
image, video, caller identification information, location information, and additional
standards-based 911 call information. The plan prioritized the upgrade of PSAP(s)
based on the population served by each PSAP, the capability of a jurisdiction or
region to modernize PSAP(s) beyond legacy 911 infrastructure, and the ability of
a jurisdiction or region to address interoperability between PSAP(s). The plan
DIVIS-131-25-07-12 Page 14 of 18
1894
identified and addressed the projected costs of implementing these transfer
capabilities.
B. The Legislature has appropriated $12,000,000 to the Department for the
implementation of the services outlined in the plan,
(26) MANDATED CONDITIONS
A. The validity of this Agreement is subject to the truth and accuracy of all the
information, representations, and materials submitted or provided by the Recipient
in this Agreement, in any later submission or response to a Department request,
or in any submission or response to fulfill the requirements of this Agreement. The
inaccuracy of the submissions or any material changes shall, at the option of the
Department and with a thirty (30) day written notice to the Recipient, cause the
termination of this Agreement and the release of the Department from all its
obligations to the Recipient.
B. This Agreement shall be construed under the laws of the State of Florida, and the
venue for any actions arising out of this Agreement shall be in the Circuit Court of
Leon County. If any provision of this Agreement is in conflict with any applicable
statute or rule or is unenforceable, then the provision shall be null and void to the
extent of the conflict and shall be severable but shall not invalidate any other
provision of this Agreement.
C. The Recipient is hereby informed of the provisions of sections 287.133(2)(a),
287.134(2)(a), and 287.137(2)(a), F.S., that identify the impacts to the Recipient's
ability or its affiliates' ability to respond to the competitive solicitations of a public
entity; to be awarded or perform work as a contractor, supplier, subcontractor, or
consultant under a contract with a public entity-, to transact business with a public
entity if it, or its affiliates, are placed on the Convicted Vendor, Discriminatory
Vendor, or Antitrust Violator Vendor Lists of the Department of Management
Services. The Recipient shall promptly notify the Department if it or its suppliers,
subcontractors, or consultants under this Agreement are placed on any such lists.
Those who have been placed on the convicted vendor list following a conviction
for a public entity crime or on the discriminatory vendor list may not submit a bid
on a contract to provide any goods or services to a public entity, may not submit a
bid on a contract with a public entity for the construction or repair of a public
building or public work, may not submit bids on leases of real property to a public
entity, may not be awarded or perform work as a contractor, supplier,
subcontractor, or consultant under a contract with a public entity, and may not
transact business with any public entity in excess of $35,000.00 for a period of
thirty-six (36) months from the date of being placed on the Convicted Vendor List
or on the Discriminatory Vendor List.
D, The Recipient shall send to the Department (by email) the completed Attachment
G, Certification Regarding Debarment, Suspension, Ineligibility, and Voluntary
Exclusion,for each intended contractor or subcontractor that which Recipient plans
to fund under this Agreement. The Attachment G form must be received by the
Department before the Recipient enters into a contract with any contractor or
subcontractor. Where a contract or purchase order has been executed prior to this
Agreement's effective date, the Recipient shall provide the Department with
documentation demonstrating it obtained the necessary certifications
contemplated in Attachment G from its contractors and subcontractors. Pursuant
DMS-P1-25-07-12 Page 16 of 18
1895
to sections 287.135(5) and 287.135(3), F.S., Recipient agrees the Department
may immediately terminate the Agreement for cause if the subcontractor is found
to have submitted a false certification as provided under section 287,135(5), F.&,
or has been placed on the Scrutinized Companies with Activities in Sudan List or
the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List,
or has been engaged in business operations in Cuba or Syria, or has been placed
on the Scrutinized Companies that Boycott Israel List, or is engaged in a boycott
of Israel.
E. The Recipient and its subcontractors have an obligation to utilize the U.S.
Department of Homeland Security's (DHS) E-Verify system for all newly hired
employees in accordance with section 448,095, F.S. By executing this Agreement,
the Recipient certifies that it is registered with, and uses, the E-Verify system for
all newly hired employees in accordance with section 448.095, F.S. The Recipient
must obtain an affidavit from its subcontractors in accordance with paragraph
(5)(b) of section 448.095, F.S., and maintain a copy of such affidavit for the
duration of the Agreement,
This section serves as notice to the Recipient regarding the requirements of
section 448.095, F.S., specifically sub-paragraph (5)(c)1., and the Department's
obligation to terminate the Contract if it has a good faith belief that the Recipient
has knowingly violated section 448.09(1), F.S. If terminated for such reason, the
Recipient will not be eligible for award of a public contract for at least one (1) year
after the date of such termination. The Department will promptly notify the
Recipient and order the immediate termination of the contract between the
Recipient and a subcontractor performing work on its behalf for this Contract
should the Department have a good faith belief that the subcontractor has
knowingly violated section 448.09(1), F.S.
F. Any state funds provided for the purchase of or improvements to real property are
contingent upon the contractor or political subdivision granting to the state a
security interest in the property at least to the amount of state funds provided for
at least 5 years from the date of purchase or the completion of the improvements
or as further required by law.
G. All expenditures of state financial assistance shall be in compliance with the laws,
rules, and regulations applicable to expenditures of State funds, including but not
limited to the Regulations listed in Attachment C, Statement of Assurances.
H. The Agreement may be charged only with allowable costs resulting from
obligations incurred pursuant to section 216.301, F.S., during the term of the
Agreement.
I. Any balances of unobligated cash that have been advanced or paid that are not
authorized to be retained for direct program costs in a subsequent period must be
refunded to the Department.
J. The Recipient shall remain obligated to return to Department any funds expended
that do not comply with the terms and conditions of this Agreement.
K. The Recipient shall remain obligated to return to Department any funds paid in
excess of the amount to which the Recipient is entitled under the terms and
conditions of this Agreement.
DMS-Pl-25-07-12 Page 16 of 18
1896
L. Funds refunded to Department from the Recipient for failure to perform as required
under this Agreement may be expended only in direct support of the Monroe
County NGCS Implementation Project.
M. The Recipient is hereby informed of the provisions of Chapters 273 and 274, F.S_
which identifies recordkeeping and inventory of state-owned tangible personal
property, and such property owned by local governments. For requirements of this
section, nonexpendable property is the same as "property" as defined by sections
273.02 and 274.02(1), F.S.
All nonexpendable property purchases under this Agreement shall be listed on the
property records of the Recipient who shall be primarily responsible for the
supervision, control, and disposition of the property in accordance with applicable
law. Following the termination of this Agreement, the Recipient's use, retention,
control, and disposition of this property shall be in accordance with applicable laws
and regulations
(26) LOBBYING PROHIBITION
A. In accordance with sections 11.062 and 216.347, F.S., funds received under this
Agreement are not to be used for the purpose of lobbying or used to directly or
indirectly influence legislation or any other official action by the Florida Legislature,
the judicial branch, or any state agency.
B. The Recipient certifies, by its signature to this Agreement, that it shall comply with
this provision.
C. The Recipient shall ensure in any agreements with subcontractors where a
contractor or subcontractor receives payment under this Agreement, the terms
shall include this lobbying prohibition and shall require such subcontractors to
certify their compliance with this provision.
(27) PROMPT PAYMENT AND VENDOR OMBUDSMAN
Pursuant to section 215.422, F.S., the Department has five (5) working days to inspect
and approve goods and services, unless this Agreement specifies otherwise, If
payment is not available within forty (40) days, measured from the latter of the date a
properly completed invoice is received by the Department, or the goods or services are
received, inspected, and approved, a separate interest penalty as described by section
215A22, F.S., will be due and payable in addition to the invoice amount. A Vendor
Ombudsman has been established within the Department of Financial Services and
may be contacted at 850-413-5516.
(28) LEGAL AUTHORIZATION
The Recipient certifies that it has the legal authority to receive the funds under this
Agreement and that its governing body has authorized the execution and acceptance
of this Agreement.
(29) ASSURANCES
The Recipient shall comply with any Statement of Assurances incorporated as
Attachment C and the Warranties and Representations incorporated in Attachment F.
DMS-Pl-25-07-12 Page 17 of 18
1897
IN WITNESS, THEREOF, the parties hereto have caused this Agreement to be executed by
their undersigned officials, as duly authorized, and attest that they have read the above
contract and agree to the terms contained within it.
MONROE COUNTY STATE OF FLORIDA, DEPARTMENT OF
MANAGEMENT SERVICES
By: .... ........ By: ___ ....... .........
Signature-Authorized County Official To Berger
Deputy Secretary, Business Operations
Title: Date:
Date: ............ ............. Monroe County Sheriffs Office
59-600-0749
" . ... .......'d'e'rai Identification Number
Michael Rice on behalf of
Sheriff hickj,�aruay
Date:
............ ..... ..
Monroe County Sheriffs Office
THIS SPACE INTENTIONALLY LEFT BLANK Approved as to form
WA,
Christina Cory
Assistant General Counsel
Date:8/5/25
DMS-PI-25-07-12 Page 18 of 18
1898
EXHIBIT 1
AUDIT REQUIREMENTS
The administration of resources awarded by the Department of Management Services (Department)
to the Recipient may be subject to audits and/or monitoring by the Department, as described in this
section.
MONITORING
In addition to reviews of audits conducted in accordance with 2 CFR 200, Subpart F - Audit
Requirements, and section 215.97, Florida Statutes (F.S.), as revised (see AUDITS below), monitoring
procedures may include, but not be limited to, on-site visits by Department staff, limited scope audits
as defined by 2 CFR §200.425, or other procedures. By entering into this agreement, the Recipient
agrees to comply and cooperate with any monitoring procedures or processes deemed appropriate by
the Department. In the event the Department determines that a limited scope audit of the Recipient is
appropriate, the Recipient agrees to comply with any additional instructions provided by Department
staff to the Recipient regarding such audit. The Recipient further agrees to comply and cooperate with
any inspections, reviews, investigations, or audits deemed necessary by the Chief Financial Officer
(CFO) or Auditor General.
AUDITS
Part 1: Federally Funded
This part is applicable if the Recipient is a state or local government or a nonprofit organization as
defined in 2 CFR §200.90, §200.64, and §200.70.
1. A Recipient that expends $1,000,000 or more in federal awards in its fiscal year must
have a single or program-specific audit conducted in accordance with the provisions of 2
CFR 200, Subpart F-Audit Requirements. EXHIBIT A to this form lists the federal resources
awarded through the Department by this agreement. In determining the federal awards
expended in its fiscal year, the Recipient shall consider all sources of federal awards,
including federal resources received from the Department. The determination of amounts
of federal awards expended should be in accordance with the guidelines established in 2
CFR §§200.502-503. An audit of the Recipient conducted by the Auditor General in
accordance with the provisions of 2 CFR §200.514 will meet the requirements of this Part.
2. For the audit requirements addressed in Part 1, paragraph 1, the Recipient shall fulfill
the requirements relative to auditee responsibilities as provided in 2 CFR §§200.508-512,
3. A Recipient that expends less than $1,000,000 in federal awards in its fiscal year is not
required to have an audit conducted in accordance with the provisions of 2 CFR 200,
Subpart F - Audit Requirements. If the Recipient expends less than $1,000,000 in federal
awards in its fiscal year and elects to have an audit conducted in accordance with the
provisions of 2 CFR 200, Subpart F-Audit Requirements, the cost of the audit must be paid
from non-federal resources (i.e., the cost of such an audit must be paid from Recipient
resources obtained from other than federal entities).
1. Part III: to Funded In the event that the Recipient expends a total amount of state
financial assistance equal to or in excess of$750,000 in any fiscal year of such Recipient
(for fiscal years ending June 30, 2017, and thereafter), the Recipient must have a state
single or project-specific audit for such fiscal year in accordance with section 215.97, F'&;
DMS-P1-25-07-12 Page 1 of 5
1899
Rule Chapter 691-5, F.A.C., State Financial Assistance; and Chapters 10.550 (local
governmental entities) and 10.650 (nonprofit and tor-profit organizations), Rules of the
Auditor General. Exhibit A to this form lists the state financial assistance awarded through
the Department this agreement. In determining the state financial assistance expended in
its fiscal year, the Recipient shall consider all sources of state financial assistance, including
state financial assistance received from the Department, other state agencies, and other
nonstate entities. State financial assistance does not include federal direct or pass-through
awards and resources received by a nonstate entity for federal program matching
requirements.
2. For the audit requirements addressed in Part 11, paragraph 1, the Recipient shall ensure
that the audit complies with the requirements of section 215,97(8), F.S, This includes
submission of a financial reporting package as defined by section 215.97(2), F.S., and
Chapters 10.550 (local governmental entities) and 10.650 (nonprofit and for-profit
organizations), Rules of the Auditor General.
3. If the Recipient expends less than $750,000 in state financial assistance in its fiscal
year (for fiscal years ending June 30, 2017, and thereafter), an audit conducted in
accordance with the provisions of section 215,97, F.S., is not required. If the Recipient
expends less than $750,000 in state financial assistance in its fiscal year and elects to have
an audit conducted in accordance with the provisions of section 215.97, F.S., the cost of the
audit must be paid from the nonstate entity's resources (i.e.,the cost of such an audit must
be paid from the Recipient's resources obtained from other than state entities).
Part III: her Audit Requirements
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Part IV: Report Submission
1. Copies of reporting packages for audits conducted in accordance with 2 CFR 200,
Subpart F-Audit Requirements, and required by Part I of this form shall be submitted, when
required by 2 CFR §200.512, by or on behalf of the Recipient directly to the Federal Audit
Clearinghouse (FAG) as provided in 2 CFR §200.36 and §200.512.
2. The FAC's website provides a data entry system and required forms for submitting the
single audit reporting package. Updates to the location of the FAC and data entry system
may be found at the OMB website.
3. Copies of financial reporting packages required by Part 11 of this form shall be submitted
by or on behalf of the Recipient direct) to each of the following:
a. The Department at each of the following addresses:
Electronic copies (preferred): ECBSubmissions@dms.fl.gov
or
Paper copies:
Bureau of Public Safety
DMS-Pl-25-07-12 Page 2 of 5
1900
Department of Management Services
4030 Esplanade Way
Suite 135
Tallahassee, Florida 32399
b, The Auditor General's Office at the following address:
Auditor General
Local Government Audits/342
Claude Pepper Building, Room 401
111 West Madison Street
Tallahassee, Florida 32399-1450
The Auditor General's website q ov/) provides instructions for filing
an electronic copy of a financial reporting package.
4. Any reports, management letters, or other information required to be submitted to
the Department pursuant to this agreement shall be submitted timely in accordance with 2
CFR §200.512, section 215.97, F.S., and Chapters 10,550 (local governmental entities)
and10.650 (nonprofit and for-profit organizations), Rules of the Auditor General, as
applicable.
5. Recipients, when submitting financial reporting packages to the Department for
audits done in accordance with 2 CFR 200, Subpart F - Audit Requirements, or Chapters
10.550 (local governmental entities) and 10.650 (nonprofit and for-profit organizations),
Rules of the Auditor General, should indicate the date that the reporting package was
delivered to the Recipient in correspondence accompanying the reporting package.
Part V: Record Retention
The Recipient shall retain sufficient records demonstrating its compliance with the terms of the
award(s) and this agreement for a period of five (5) years from the date the audit report is issued, and
shall allow the Department, or its designee, the CFO, or Auditor General access to such records upon
request, The Recipient shall ensure that audit working papers are made available to the Department,
or its designee, the CFO, or Auditor General upon request for a period of five (5) years from the date
the audit report is issued, unless extended in writing by the Department.
DMS-Pi-25-07-12 Page 3 of 5
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EXHIBIT 1®
Federal Resources Awarded to the Recipient
Pursuant to this Agreement Consist of the Following:
1. Federal Program A:
NIA
2. Federal Program 13:
NIA
Compliance Requirements Applicable to the Federal Resources
Awarded Pursuant to this Agreement are as Follows:
1. Federal Program A:
NIA
2. Federal Program B:
NIA
State Resources are tote Recipient Pursuant to this Agreement Consist of the
Following:
Matching Resources for Federal Programs:
1. Federal Program A:
NIA
2. Federal Program B:
NIA
Subject to Section 215.97, F.S.:
1. State Project A: Public Safety Answering Point Upgrades
State Awarding Agency: Florida Department of Management Services
Catalog of State Financial Assistance Title and Number: 72.021
Amount: $652,459,00
2. State Project B:
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DMS-PI-25-07-12 Page 4 of 5
1902
Compliance Requirements Applicable to State Resources Awarded
Pursuant to this Agreement Are as Follows:
The compliance requirements are as stated in Agreement No. ITS-Pl-25-07-12 between the
Recipient and the Department, entered in State Fiscal Year 2025-26.
'THIS SPACE INTENTIONALLY LEFT BLANK
DMS-Pl-25-07-12 Page 5 of 5
1903
Attachment A
SCOPE OF WORK AND BUDGET
1. BACKGROUND:
In State Fiscal Year 2024-2025, pursuant to appropriation line item #2971 of Chapter 2024-231,
Laws of Florida, the Department of Management Services (Department) was appropriated a $12
million non-recurring funding allocation to modernize emergency call centers across the state.
For State fiscal year 2025-2026,the Department has been appropriated funds from the Emergency
Communications Trust Fund, pursuant to Section 215. of SB 2500(2025), using unexpended funds
provided to the Department from specific appropriation line item#2971 of Chapter 2024-231, Laws
of Florida, to fund Public Safety Answering Point (PSAP) Upgrades.
The funds will allow for PSAP upgrades to facilitate the transfer of an emergency call from one 911
system to another in the state in accordance with section 365.177, F.S.
2. TERM:
Funding will be available on July 1, 2025 and will expire on June 30, 2026. In accordance with
Section 215.971(1)(d), Florida Statutes, the Recipient may expend funds authorized by this
Agreement only for allowable costs resulting from obligations incurred during the period of this
Agreement.
3, PURPOSE:
The Department wishes to disburse the appropriated funds to Monroe County for the purpose of
implementing equipment and services for PSAP upgrades, in accordance with Section 215. of SB
2500 (2025).
4. GENERAL DESCRIPTION OF THE SCOPE OF WORK:
This Agreement covers the procurement and installation of equipment, firewall, Emergency
Services Internet Protocol Network (ESInet), next generation core services, call handling systems,
and associated non-recurring service costs necessary to upgrade PSAPs to Next Generation 9-1-
1 (NG91 1) capabilities. Additionally, it includes the implementation of Geographic Information
Systems (GIS) services and repositories necessary to support geospatial call routing. All PSAP
improvements within this scope of work must be consistent with the National Emergency Number
Association's (NIENA) NENA i3 Standard for NG91 1
5. DELIVERABLES
5.1 RECIPIENT DELIVERABLE& Recipient will perform the following deliverables in the time
and manner specified:
6.1.1 Deliverable 1. Procurement: If not already executed, the Recipient shall execute a
contract or purchase order with a vendor responsible for producing equipment and
services to upgrade the PSAP(s) for Monroe County, no later than July 30, 2025,
unless given written permission by the Department in advance.
6.1.1.1 Provide the Department with an unredacted copy of the final procurement
documents and any related addenclums. Procurement of commodities and
services shall be done in compliance with all local and State of Florida
procurement rules and laws and shall clearly set forth all vendor
requirements. Commodities and services not procured in accordance with
this requirement shall not be eligible for reimbursement.
6.1.,1.2 Provide the Department with an unredacted copy of contract(s) or purchase
order(s) with the Recipient's vendor(s) for the purpose of upgrading the
Monroe County PSAP(s). The Recipient is responsible for ensuring that its
Page I of 4
1904
contract, purchase order, or subcontract with the awarded vendor for work
under this Agreement complies with the terms in Section 20, Termination,
of the Agreement. The Recipient is also responsible for ensuring the
contract or purchase order require the awarded contractor and/or
subcontractor comply with the terms of this Agreement and all applicable
local and State of Florida laws and regulations governing procurement and
receipt of state financial assistance, including, but not limited to, obtaining
all legally required affidavits and certifications from its vendors. The
Recipient shall ensure awarded vendor(s) systems are interoperable with
bordering counties, regions, and adjacent state lines, and, if applicable,
consistent with the NENA B Standard for NG91 1. The Recipient shall
execute an amendment to any contracts and/or purchase orders where
necessary to comply with this provision.
5.11.3 Submit to the Department's Grant Manager a signed Attachment G,
Certification Regarding Debarment, Suspension, Ineligibility, and Voluntary
Exclusion, for any contractor or subcontractor performing work and receiving
funding under this Agreement.The form must be received by the Department
prior to executing a contract or purchase order or subcontract for work under
this Agreement. Where a contract or purchase order has been executed prior
to this Agreement's effective date, the Recipient shall provide the
Department with documentation demonstrating it obtained the necessary
certifications contemplated in Attachment G from its contractors and
subcontractors,
5.1.2 Deliverable 2. Improvement: No later than September 5, 2025, unless given written
permission by the Department in advance, the Recipient shall conduct, or cause to
be conducted, PAP upgrades procured in accordance with Recipient Deliverable
1. All purchases and installations shall be performed by the awarded vendor(s) in
accordance with the contract terms for the Monroe County NGCS Implementation
Project executed by the Recipient and its awarded venclor(s).
5.1.2.1 Document requests for reimbursement using appropriate reimbursement
attachment form. Ensure all requests for reimbursement for Recipient
Deliverable 2 contain detail sufficient for audit thereof and shall be
accompanied by all supporting documentation required for reimbursement
including, but not limited to, receipt of deliverable or service, copies of
purchase orders and paid vouchers, invoices, copies of check processing,
journal transfers.
6.1.3 Deliverable 3. Inspection: No later than August 15, 2026, the Recipient shall
conduct or cause to be conducted an inspection of the Monroe County NGCS
Implementation Project performed to verify that the contract deliverables are met or
exceeded in accordance with the contract. If the contract has not been fully
completed by the end of this agreement, only those deliverables completed will be
inspected.
5.1.3.1 Document the inspection and indicate whether the performance has met or
exceeded the NGCS upgrade project component(s) contract deliverables,
including any executed acceptance letters demonstrating completion of
deliverables, and submit to the Department no later than August 31, 2026.
6.1.4 Deliverable 4. Reporting: The Recipient shall report quarterly on the status of the
Monroe County NGCS Implementation Project work procured in accordance with
Recipient Deliverable 1. These reports shall include the current status and progress
of the NGCS Implementation Project contract deliverables, and the expenditure of
Page 2 of 4
1905
funds under this Agreement. The quarterly reports and Final Administrative Closeout
Report will be submitted in accordance with Section 15 of the Agreement.
5.1.4.1 Timely submit Attachment E, Quarterly Report within 30 days of the end of
each quarter, and Attachment H, Administrative Close-Out Report, to the
Department's Grant Manager. Attachment H is due no later than sixty (60)
days after the termination of this Agreement or sixty (60) days after
completion of the activities contained in this Agreement, whichever occurs
first.
6. PERFORMANCE MEASURES: Deliverables must be met at the following minimum level of
performance:
6.1 Procurement. Execute a contract or purchase order with a Contractor responsible for
procuring commodities and services to provide Monroe County with the NGCS
Implementation Project as specified. Execute any necessary amendments to a contract or
purchase order to ensure compliance with the terms of this Agreement.
6.2 Improvement.Conduct, or cause to be conducted, purchase and installation of i3-compliant
equipment and services for NGCS upgrades.
6.3 Inspection. Conduct or cause to be conducted an inspection of the Monroe County NGCS
Implementation Project, as specified.
6.4 Reporting. Prepare and submit the Quarterly Report and Administrative Close-Out Report
as specified.
7. FINANCIAL CONSEQUENCES
7.1 If the Recipient fails to comply with any term of this Agreement, then the Department shall
take one or more of the following actions, as appropriate in the circumstances:
7.1.1 Temporarily withhold cash payments pending correction of the deficiency by the
Recipient;
7.1.2 Disallow all or part of the cost of the activity or action not in compliance with this
Agreement;
7.1.3 Wholly or partly suspend or terminate the current award for the Recipient; or,
7.1.4 Take other remedies that may be legally available.
7.2 Additionally, the Department will provide no reimbursement or payment for any
improvement that does not meet or exceed the standards established in the Monroe County
NGCS Implementation Project contract.
8. DEPARTMENTTASKS
8.1 The Department will review documents to ensure compliance with the terms of this
Agreement in furtherance of monitoring the legislatively appropriated funds. Review of
project documentation shall not be construed as an approval of the Recipient's project
contract terms and conditions.
8.2 The Department will not be responsible or liable for Recipient obtaining i3-compliant
equipment or services, or performance of any terms in Recipient's Contract with a vendor.
9. METHOD OF PAYMENT:
9.1 The method of payment is cost reimbursement unless otherwise specified as an eligible
Rural Community or Rural Area of Opportunity Payment.
9.2 The Recipient will not receive payment in advance for goods or services described in this
scope of work.
9.3 The Recipient is responsible for the performance of all tasks and deliverables contained in
this scope of work.
Page 3 of 4
1906
10. LINE-ITEM BUDGET
Amount Requested from the State in this $662,459.00
Appropriations Project Request.
Total $652,469.00
THIS SPACE INTENTIONALLY LEFT BLANK
Page 4 of 4
1907
ATTACHMENTA
SCOPE OF WORK AND BUDGET
Monroe County Sheriffs Office
Motorota Next Gen Core Services Agreement
1908
VEST AO 1-10STED SERVICE PORTFOU0
M0 PDROLA SERVICES AGREEMEN7
"This Motorda Servkx� Agreement (hevekiatter WSW) is made as of Movernber 22
2024 (hereinafter 'Effective Date") between the Monroe County ShefliTs its principal
place of business located at 2945 Overseas Hwy, Marathon, FL. 33,050 (hereinafter "Custorner")
and Motorda Solutions Connectivity, Inc., a California corporafiorw, wKh nffices M 50n )N Monroe
Street,Ste 4400, Chicago, ft.60661-3781 (hereinafter"Motorola"),
Recitals
WHEREAS,Moiorola is a proMei of iP se ecfive i-outing,database services,network services and
cAU hand[Og equipment and serviceS Used in the provision of erne rgerwcy communication-,and
W'HERFAS,C ustorner desires to acquire certain services('SeMces")from Motorola;
NOW THEREFORE,iin c*ns8deration of Vw promises and mutual covenants contained herein and
forr other good and valuable consideration, the receipt and sufficiancy of iA*w id-w are*hereby mutually
acknicm4edged,the parties hereto agree as follows:
Te..,rms and CondRions
1. Scope of MSAu 1his MS A, together Mth all exNbits, attad)ments, Sewice Order
Agreements with all aMachrnerits ("SOX'),and applicable Mo orola tariff(s) or pru ce fists ('"farm"'),
set foiffli the lerrns and conditions governing the purchase of Services by CUStOrne1r.
2. Service Order Agreernent(SO A). In conne0on with a specific project('Project")for the
purchase of SeMces,a SOA shall be prepared by Motorola,with ffm cooperation o(Customer,A
SO A shafl detail the Services ptwd� ased, Me pddng, and the tram of the SOA for such Services.
'The SOA shall be expressly made PUrsuaN to the terms and conditions of this MSA and shall be
signed by both parties,
3. Service Support Plan. Motorola agrees to provde certain support servires ("Support
Services")as fuither deschbed in Exhibit A,attached hereto and incorporated hereiri,hri connection
with Custcjrner's purchase of Seivices ("Service Support P an"), The Support Services rnay be
subject to change at NdatoroW sole discretion; provided, howeveii, any chainges to the Support
Services YvM not result:in as material reduction in the level of services provided to Customer.
4. Order of Precedence in the Event of Conflict, Nomithstanding anything to the contrary
in lh s MS&in the event of any conffict or inconsistency arnong this:domirnents associated with ffiis
NISA,that conflict shall be resolved pursuant to thefoflowing ordev of precederwe-1 (s)the SOA,(ii)
this MS& (M) the Service Support. Man, and (iv) the Motoroh appficable Tariff at
Molorota may modify fts Tariff(s) from fime to
time, and any n,wdification shall be binding upon Customer as provided in the applicable Tairiff.
However,if Motorola am ikes any changes to the applicable Tariff(other than to'Tax es or Regulatory
Cost Recovery Fees) that affect Custorneir 41 as material and adverse manner, Custorner may
dis(xinfinue the, affected portion of the Services without fiabdity by providing Motorola wfth wNtlen
notice of diiscontMance within sdxiy(60) calendar days of the date of the change, uriess within
sixty(60),calendar days of recuAvhig Custornees discontinuance notice,MotorNa agrees to irernove
tfie matehW adverse effect on Customer'. Custorner May einrdl to receive eMail notifications of
Tariff chariges by sending an ernafl request tO
5. Rates and Charges Taxes and Regulatory Cost Recovemy Fees. Customer agrews to
pay for the SeMces hi accordance Frith the scheidule of rates and charges as set forth in the
appfic2ble SOA, 11 Custorner purchases any Services not proOded for Under ex stirig SOAs after
the expiration of the UF*ial Term (as defined b0ow)or Extemded Term (as defkied below)of this
1909
MSA,Customer and Motorola shall negotiate a new MSA and SON Except as otherwise provided
for in the SOA,Customer shall not be eligible to receive any other additional discounts,promotions
andfor credits(tariffed or otherwisc), The rates and charges set forth in a S0A shall be listed in the
SOA pricing schedule and shall include a listing of the monthly recurring charges and applicable
advance payments and/or non recurring charges. 'The charges in the SOA do not include the
following:(a)charges imposed by a third party other than Motorola(if any);(b)Taxes or Regulatory
Cost recovery Fees(as defined below);and(c)charges related to customer premises equipment
or extended wiring to or at Custorner premises. Motorola shall give, Customer notice of such
changes in rates, charges, or fees pursuant to the notice provision set forth in Section 21 herein
or by other reasonable means, Motorola may add or adjust rates, charges, and fees in order to
recover Taxes or Regulatory Cost Recovery Fees, as defined below. Unless otherwise specified,
prices in any SOA do not include any excise, sales, lease, use, property, or other taxes,
assessments, duties or governmental impositions including reg0atory charges or contribution
requirements when Motorola is required to collect such regulatory charges or contributions frorn
Customer(collectively, "Taxes"), or any fees or charges to offset costs Motorola incurs to comply
with regulations or participate in regulatory programs,including but not limited to regulatory fees or
charges imposed on Motorola by governmental entities or collected from Motorola by third parties,
which are not Taxes or charges that government mandates be recovered from Customer but that
Motorola is permitted to recover from Customer either in aggregate or as individual line items
("Regulatory Cost Recovery Fees"), Such Taxes and Regulatory Cost Recovery Fees will be paid
by Customer, except as exempt by taw, unless otherwise specified in an Ordering Document. if
Motorola is required to pay any Taxes or permitted to recover any Regulatory Cost Recovery Fees,
Customer will be billed by Motorola for such Taxes (Including any interest and penalties) or
Regulatory Cost Recovery Fees,whether as part of its standard bilhngs or as separately billed and,
with respect to the latter, using a "regulatory cost recovery" descriptor or other applicable
descriptor, and Customer agrees that it will pay such Taxes and Regulatory Cost Recovery Fees
within thirty(30)days after Customer's receipt of an invoice therefore,unless Customer furnishes
Motorola applicable tax-exemption certificates.. Motorola will be solely responsible for, reporting
Taxes on its income and net worth.
& Payment. Invoicing and payment shall be made in accordance with the applicable SOA.
Motorola shall provide Customer with invoices detailing all amountG due under the applicable SOA,
To the extent permitted by applicable law, Customer shall pay interest on any amount not paid in
an amount and within the time frame specified in the SOA.
7. Term of MSA. Thls MSA shall commence on the Effective Date and shall remain effective
for a base term of five (5)years (the'Initial Term"), unless earlier-terminated in accordance with
the provisions of this IVISA.Not less than sixty(60)calendar days prior to the expiration of the initial
Term, the Parties vWlI review the terms of the MSA and if the Parties agree, will enter into an
amendment to this MSA that will maintain it in full force and effect for an additional five (5)years
("Extended Term'). Motorola may,at its option by notice provided to Customer at least ninety(90)
days prior to the expiration of the Initial Term, change the monthly recurring rates charged to
Customer pursuant to an applicable SOA and this Agreement for any upcoming Extended Term.
The terms and conditions of this MSA shall continue to apply during any Service specific
commitments set forth in a SOA or other attachment that extends beyond the Initial Term or
Extended'rerm. Motorola makes no representations regarding pricing during an Extended Term,
which would be negotiated jointly between Customer and Motorola. The parties agree that any
recurring charges identified in the SOA may be adjusted no more than once annually, starting 12
months after the Services Commencement Date, if the prior year's US inflation rate is greater than
3.100%,as indicated by the US Bureau of Labor Stafistics'annual US CPJ-tJ numbers. At Motorola's
discretion, it may increase the pricing by the difference in percentage between the prior year's
annual US CPI-.L)number and 100%,applied to all recurring charges for the remaining initial Term
and any Renewal Term(s).
1910
a, Temination of MS A,
X For,Causa. Uher party may te,�nninate this vASA,innrnertiat0y, in whdo or m part,
for defaUh or'breach subject to the Mlowing proOsions� ('i) If 1he default or breach is reasonaNy
capat)4e of cure,the non defaufting party shk,,.W gve ttw other party wr{,tten notIcs,m accordance wAh
Section 21 hereqn and thirty (30)cWer dar days from the date olfft-,,,notice to cure and (k)if tire
defauffing party fafls to cure the brear;h within the 30--calendair day cure penfod, autormate
terrninafion of this INASA shall be offectrve,on the 31'catendar day.
B. Terrytinabon for Convenience. Subjef..'A to tfie terms of Sec,Jon W,Z) below,
C jStoFjjerr rrmy tern-ninate this MS A for convenpence upon thirly(30)caiendar day mitten notice in
acccwdance M11h Section 1.1 her6n.
C1, Termlination by Mutual Agreement. This MS A may be, terminated by rnutuai
wriften agreement of the paffies, withmit any iral.Afty for ternnInafion charges as descr bpd dn
Section O(E)of tMs tASA i�f(a)upon thkty(30)cdendar rJays pdor wrkten ncYke, CLAstomer notifies
Motorola that a state 9-1-1 agerrcy seeks to 6recdy pay for the sery ces desc6bed within thra MSA;
and(H)Motarola and state 9-I-1 agency have,SUCUSMUHY Mfjofiated and executed an agreernent
for the promion of the SeirAces descAbed in this MS A.
D. Effec.1 of Termination or Eu.�piiraflon. 41 the everif of t�,amAnation of tHs AA'SA or
SCA Motor6a OmH be enOtied to payment for,Services ordered by(-Austnxnerr prior to terrfOnafion
of tWs MSA and dehvevfad and/or revidered,as apphcabte,
E. Termination Chhrges, It Custorner terroinates tNs MSA r.-ar a SO, for faHure to
obtadn approphaflon or budget fugn&nq pumlant to Me terms of Section'sl enfitled"Ajppropdatron:
FUnding," Cuslorner M ali have no fuhher Habifity under this iVISA em;ept as dheryAse provided in
Section I'L If- (a) Custorneir chooses eady termination of this MS or a SC)A, N (I b) MotorcAa
terminates this WBA for Cause(as provided in Saction B(A)), then Customer pziy to Motorola,
Mrrin ftfty (30) caliendar days after such teymination, ('i)if die termination is prior,to installafion of
an ordered Service, an arlIOUVIt eqUal to 10% of the rernalnng rnnnthiy mcunring charqes as siel
fortli in the pdcing schedule in the appficaWe SOA cqr(H)it the terminaflon is after installation of an
ordered Service,an arYlOLMt equal to 50%of the rnontNy recurriml�;charges as setfonIiEh Gn then pOcing
schedLfle in the appkat)a OA for the perk)d rernaining hj the appficable Term, NoWthstan(Ang
anything to the contrary in fliis MSA; any non-recurdng chairges set forth fin a prrc rrc clve sdkAe are
ono n-re feu nd,aNe,
9. Otsotes and OMers. T'Ns MSA shaH not N., CMStrUed as as pufchase order, for any
Ser,Oces., Whenever CLMIomev deswes as quote 4orn Motorola regarding the purchase of Services,
(.",ustomer shall rnake,a written veqUest for a quore.
A quote shali be valk'i for as perk)d oP'one hundred twenty t 120)ca endar days fronn the date of the
quote UnIess oMerwise stated on ffie quote.If Customerdesires to pi.jrchase than Services Wenfiffed
in as quote, CUStoimer shall sign an SO A, t 1pon a fufly executed SOA, MotorcAa ahMr comrnprice the
rerjUested Service on the Services Com-nenc..,,ernent[Date(as defined in the appficabk,^SO A),
11), Not-Ace of Sendce!ntermipfion or Disconnection. Mntoroia sf-4l use reasonatOe effouls
under the&ctmstances to avoid interrupting any Service WOOLIt,not.k.-,,e.Sut)ject to apphcable law,
Wor(,Aa may Gnterrupt Service with notice as necessary to puAecl the secuirAy and proper
operation of MotoroW or Customer's facilities or SeMces. Except as otherwise provided in the
10reg,Dirig, any other termOiatron or 6sconnection of aH or part of ainy Ser0ce OM be subject to
prior written notice, Custorner shaft provide prior written nr,)tice pursuant to Section 21 for Hie
discorine(Alon of 1-3erOce.
11, Appropriations; Funding. CUStOrfler' further agrees to request all appropriations and
bufJget fix-6ng necessary to pay for the Servrces for each SUbsequent fisca4 perrold through the
1911
end of the lnit4 irerim or ary Extended 'rerm. In the everd Custorner Ns unaNe to Obtain the
necessary approp6afions or budget fundirq for the Services,Custorner rnay torTninale the Serv�ces
without fiabilRy for the termination charges set forth 6 t Ns MSA UP011 tire frftwing conditions", (i)
Customer has taken all actions necessary to obta4i adequate appropriatwons or budget funding;(oi)
desplte Customer's best eftrts,'hinds have not been appropriated cw budgeted and are otherwise
unavailable to pay for the Sewices� and(ifi)Customer has negofiated in good taith Wth Motorola
to devebp revised terms, an ilternafive payrnent sdhedrde or a revised C)A, inchiiMrq; any
associated Attachments to accornmodate Custonrw's approprfatNons or budget, Customer must
prowde MotoroIa with thirty (30) calerrdar days prior wr4ten notice, pursuant to Section 21 of fts
0dent to tenn6ate this MSA,or an appficaWe 80A under,this Section, Terrnunathx) of tHs MSA or
an applicable SOA for fadUre to obUein necessary appiroprNafions or budgetfur16ng sitafl be effective
as of the last day Rx,which funds wpre aP9)F0r)riated or budgeted or citherwise made avWlabie. if
Customer terniinates tNs MSA andfor an SCIA under this Spction, Customer agrns 1 sha�i Ipay W1
anounts&W f09'any ccsts una,irred and services rendered and/ox accepted or defivered up to and
uncikiftg the date of terrnunafion.
12. Disclaimer of Warranties, EXCEPT AS OTHERWISE PROVIDED HEREIN,SERVICES
ARE IPROVIDED ON AN"AS IS"AND"AS-AVAILABLE"BASIS WITHOUTWARRANTIES OF
ANY KIND, EXPRESS (W IMPLIED, INCLUDING, BUT NOT i WITED TO WARRIANTIES OF
I ITLE OR NW41NFRINGEMENT OR IMPLIED WARRAWnES OF MERCHANTABIL11"Y OR
FrTNESS FOR A PARTICULAR PURPOSE, WARRANTY ARISING IBY COURZE OFTRADE."
COURSE OF DEALING OR COURSE OF PERFORMANICE, ANY WARRANTY THAT THE
SERVICES SHALL.MEET CILISTOMEWS REQUIREMENTS OR AiNY WARPANTY REGARDING
THE QUAL11Y, CONTENT, ACCURACY OR VALANTY OF THE INFORMATION OR OATH
RESIDING ON OR PAISSINGTHROUGH OR OVER THE NiErVVORK. L.L.SUCH WARRANTIES
ARE HEREBY DISCLAIMED. WITHOUT 1-IMITING THE FOREGOING, AVAItAB11-ITyr,
SECURITY, RELIABILITY, SPEED OR -n&0.1NESS OF TEXT MESSAGE DELIVE:IRY AW
UNINTERRUP]ED OR ERROR-FREE SERVICE AND TRANSMISSION QUALITY ARE NOT
GUARANTEED. EXCEPT AS 01"HERWISE EXPRESSLY PROVIDED IN A40TOROEA'S
PRIVACY POLICY (AS PROVIDED IN
20 AND INCORPORATED
HEREIN,MOTOROLA HAS NO OBLIGATION-ro PROVIDE SECURFry()R PRamcn()IN FOR
CUSTOMER'S PRIVACY,CONFIDENTIAL 1NF0RMA.`n0N OR DATA. NO ORAL OR WRrTTEN
ADVICE OR INFORMATION BY MOTOROLA'S 01AFILOYEES, AGEN,rs OR CONTRACTORS
SHALL,CREATE A WARRAN-ryAND CUSTIDMER MAY NO'REL,Y ON SiJCI-I IP&ORMATION,
11 Limitation of I,JaWfity. IN NO EVEN'r L.L. MOTOROLA'S, MS AFFILIATES',
AGENTS',SUPPLIERS'OR SUBCONTRACTORS'COLLECTIVE-roTAi..LIABILITY FOR ALL.
SERIOCES PROVIDED UNDER THIS MSA AND/OR SO A EXCEED SIX (6) MONTHS OF-F
CUSTOMER'S MONTHLY RECLIRRING CHARGES FOR THE PERIOD IMMEDIATELY
PRECEDING THE PERIOD iN wincwr'HE DAMAGE OCCURS, W CUSTOMER'S SERVICE IS
INTERRUPTED,MOTOROLA'S LIABILITYSHALL BE LIMITED TO A PRO-MkTA CREDIT FOR
THE PERIOD OF INTERRUPTION. CUSTOMER AGREES THATF I'HE PRICING OF SERVICES
REFLECTSTHE IN TEN TOF THE PARTIESTO LIMFT A60"TOROLA'S LIABILITY AS PROVIDED
HEREIN. UNDER NO CIRCUMSTANCES SHALA. MOTOROLA BE LfABLE FOR ANY
ACCIDENT OR INJURYCAUSED BY'SERVICES,ANY INCIDENTAL,SPECIAL,INDIREC`1"OR
CONSEQUENTIAL DAMAGES (SUCIf AS LOST PROFITS, LOST BUSINFSS
OPPORiruimrnES, IBUSINESS INTERRUPTION, LOWS OF BUSINESS DATA),ANY PLINI'TIVE
OR EXEMPLAR 43ES, I HE C.OST OF ALTERNATWE SERVICE, OR ATTORNEY'S
FEES OR FOR ANY DEL,AY OR FAiLURETO PERFORM UNDER THIS IVISAL ANDIOR SOA
DUE ID CAUSES BEYOND MOTOROLA'S REASONABLE COWROL, INCLUDING, BUT NO r
LIMITED TO SERVICE INTERRUPTIONS, OR ANY OTHER LOSS ARISING OUT OF OR IN
CONNEC'nON WITI-ITHIS AGREEMEN'T. MOTOROLA IS NOTRESPONSIBLE OR LIABLE IF
SERVICES ARE LOST, STOLEN, MISLISED, OR IF CUSTOMER IS THE VIC'm OF FRAUD,
EXCEPT WHIEN DUE SOLELY TO MOTOROLA'S GROSS NEGLIGENCE OR WILLFUL,
WSCONDUCT. CUSTOMER ACKNOWLEDGES THAT wi rHOUT R'S AGREEMENT TO THE
4
1912
�li 11A1'T',XVF1J0NS("ON IrAiNE,D HEREIN, 1"HE FE'ES(,�IARGED FORITU� ,�, (1)BE
HIGHER.
14. General Indemnity,Motorola shall indemnify Customer ftorn any claim against Customer
for personal injury,including death, or direct damages to property to the extent such death, injury,
loss or damage is attributable to the willful or negligent, or grossly negligent act or omission of
Motorola,its employees,agents or sub-contractors;provided that Customer provides Motorola with
(i)written notice within thirty(30)calendar days of the date Customer first becomes aware of such
a Claim-, (ii) sole control over the defense or settlement thereof,- and (4l) reasonable assistance,
information and authority to settle andfor defend any such Claim. Notwithstanding any other ternis
or conditions to the contrary, no indemnification other than that expressed in this Section 14
between the Parties is encompassed or envisioned under this Agreement,
15. Motorola-Pr,ovided and Owned Equipment, Any equipment provided and owned by
Motorola and installed on Customer's premises (such as the Channel Service Unit/Data Service
Unit,interface cards,Channel Bank and routers, if applicable)shall remain at all times the property
of Motorola. The equipment shall remain in good condition, less normal wear and tear. Motorola
shall be responsible for the maintenance and repair of the equipment unless it is damaged as a
result of the action or inaction of Customer or its employees, agents,or contractors, in which case
Customer shall reimburse Motorola for the cost of any necessary repairs or replacement of the
equipment as detennined by Motorola in its sole discretion. Customer shall provide Motorola
reasonable access to the equipment for purposes of repair,maintenance,removal or otherwise. if
Motorola does not have access to Customer's premises within thirty (30) calendar days after
Customer terminates this MESA, or if Motorola requests Customer to return the equipment and
Customer does not return the equipment within thirty(30)calendar days of termination, Customer
shall reimburse Motorola for the full purchase price of the equipment as well as any attorney's fees
and costs, Customer shall pack and ship the equipment in such a way so as to limit and/or avoid
darnage to the equipment. In the event the equipment is damaged in shipping,Customer shall be
responsible for the cost to replace the equipment. For the avoidance of doubt, Customer is
responsible for maintaining all equipment on its prernises not provided and/or owned by Motorola
and ensuring such equipment is compatible with Motorola' network,
16. Confidentiality and Nondisclosure.
X Confidential Information, By virtue of this MSA,the parties may have access to
information that is confidential to one another ("ConfidentW inforrnation")_ Such Confidential
information may include, but shall not be limited to the following types of information (whether or
not reduced to writing),-Proprietary system protocols,trade secrets,inventions,drawings, lie data,
documentation, diagrams, specifications, know-how, processes, formulas, models, flow charts,
software in various stages of development,source codes,object codes,research and development
procedures, test results, product features and functionality (current and pending development),
marketing techniques and materials,markebng and development plans,price lists, pricing policies,
business plans, information relating to Customers and/or suppliers' identities, characteristics and
agreements,financial information and projections, and employee files and other related or similar
information. Confidential Information shall also include all reports, summaries, compilations,
analyses, notes or other information prepared by the recipient that are based on or reflect any
Confidential Information, It is the express intent of this Section that neither party disclose to any
third party any Confidential Information, however, a party may disclose such information to its
directors, officers, Affiliates, employees, consultants, contractors, and advisors with a
denu,)nstrable need to know such Confidential Information ("Permitted personnel').",affiliates"shall
mean another entity that directly or indirectly controls, is controlled by,or is under common control
with the party in question, The parties shall be responsible for any breach of this MSA by any of
their Pennited Personnel and each party agrees, at its sole expense, to take all reasonable
measures to restrain its Permitted Personnel froyn prohibited or unauthorized disclosure Or USO Of
the Confidential information.
1913
B. Nondisclosure. A party's Confidential Information shali riot include information
that(i)is or becomes a part of the public domain through no act or ornission of the ircceiving party
in breach of this MS&or(H)was in the receiving party's lawful possession prior to the disclosure
and had not been obtained by ffie receiving party either directly or indirectly from the disclosing
party- or (ifl) is lawfully disclosed to the receiving party by a third party without restriction on
disch;sure, (N)is independently developed by the other party;or(v)is required to be disclosed by
law including but not limited to Florida Public Records law,The parties agree,both during the terin
of this MSA and for a period of three (3)years after termination of this MSA, to hold each other's
Confidential information in confidence.'The parties agree to use reasonable efforts to avoid making
the other's Confidential Information available in any form to any third party and to avoid using the
other's Confidential Information for any purpose other than the implementation of this MCA or in
the exercise of rights conferred by this MSA. Each party agrees to use the sarne degree of care
that it uses to protect its own confidential information of a similar nature and value, but in no event
less than a reasonable standard of care,to ensure that Confidential Information is not disclosed or
distributed by its employees or agents in violation of the provisions of this MSA.Each party agrees
that it shall not reverse-engineer, decompfle or disassemble any Motorola product disclosed to it:
and shall not romove,overprint or deface any notice of copyright,tradernark,logo,legend,or other
notices of ownership from any originals or copies of Confidentiai information it obtains from the
other party.F-ach party represents hat it has an appropriate agreement wim each of its employees
who may have access to any Confidential Information that is sufficlent to enable it to counply with
all of the terms of this Section.
17. Custorner Consent to Use of Customer Proprietary Network Information ("CPNI").
Motorola acknovitiedges that it has a duty,and Customer has a right,under federal aridlor state law
to protect the congdentiahty of Customer's CPNI. CPNI Includes ftiformation relating to the quantity,
technical configuration, type, destination, location, and amount of use at the We communications
services Customer purchases from Motorola and made available to Motorola solely by virtue of
Customer's relationship with Motorola, With Custorner consent, Motorola may share Customer
CPNI and other Confidential information among its Affiliates, agents, and contractors so that all
may use this information to offer Customer the full irange of products and services offered by
Motorola and its Affiliates. By signing this MSA, Customer consents to Motorola using and
disclosing Custorner CFINI as described above.Customer may refuse CPNI consent by signing this
C3
IMSA and by notifying Motorola in writing at staMn r. D
Caj; Wri= KEMQn-g� �.cx,urn of
, 12 , ' I - 1111 11
Customer's decision to withhold Customers consent to use CPNL Customer's consent or refusal
to consent shall rernain valid until Custorner otherwise advises Motorola. Customers 1ekAsal to
consent shall not affect MotoroW provision of Services to Custoriner.,
17.1 Motorola shall protect the confidentiality of Custorner CPNI in accordance with
applicable laws, rules and regulations. Motorola may access, use, and disclose Customer CPNI
as permitted or required by applicable laws, rules,regulations and this MSX
17.2 Motorola rnay provide Customer CPNI to Authorized Customer Representatives
(as defined below)via any rneans authorized by Motorola that is riot prohibited by applicable laws,
rules,or regulations, including,withWt restriction:to the Customer's email address(es)of record(if
any) or other email addresses furnished by Authorized Customer Representatives; to the
Customer's telephone number(s) of record or cattier telephone numbers provided by Authorized
Customer Representatives: to the Custorner's postal (US Mad) address(es)of record or to other
postal addresses furnished by Authorized Custorner Representatives; or via Motorola' on-line
customer portal or other on-line communication mechanism.
17.3 Authorized Customer Representatives include Customer employees, Customer
agents,Or'CListorner contractors, other than Motorola, who have existing relationships on behalf of
Customer with Motorola customer service, account,or other Motorda representatives and all other
persons authorized in written notice(s) (including ernO)fTorn Customer to Motorola. Authorized
Customer Representatives shall remain such until Customer notifies Motorola in writing that they
are no longer Authorized Gustorner Representatives as described below, Customer agrees, and
6
1914
shall cause Authorized Customer Representatives, to abide by reasonable authentication and
password procedures developed by Motorola in connection with disclosure of Customer CPNIi to
Authorized Customer Representatives,
1 TA Customer's notices of authoftation or deauthorization must be sent to Motorola,
and must contain the following information, (1)the name,title, postal address, ernad address, and
Wephorie nUrnber of the person authorized cor deauthorized;(li)that the person is being authorized,
or is no longer authorized, (as applicable)to access CPNI; and (fli)the full corporate name of the
Customer whose CIPN� (and whose affiliates' CPNI) the person can access (or can no longer
access, if appficable),
I& Compliance with Applicable Laws.
18.1 Motorola shall comply with Wi applicaNe federal, state and local laws and
regulations in providing the Services.
18.2 Motorola agrees to obtadn and maintain all interconnection and commercial
agreements, perrnits, ficenses, and governmentM approvMs necessary to perform its obligations
under this MSA
1 U Motorola is solely responsible for ensuring that Is employees, agents, vendors,
subcontractors, and authorized repvesentatives ("Authorized Motorola Representatives') cornply
with (i)the terrns and conditions of this MSA and applicable SO& (ii)wheri provided to Motora.18
by Customer, all applicable safety rules and regulations and alp applicable licensing requirernents
for the purpose of performing any and all work required Linder this MSA and SOAI- and (iH)when
provided to Motorola by Customer,all mules, regulations, and procedures to which an erriployee of
Customer would be SUbject while performing sirnflar acOvifies,on Custorner's premises to the extent
that the Authorized Motorola Representatives are performing work on Customer's premises,
19. Cooperative Purchasing,A public agency rnay purchase Services pursuant to the terms
of this MSA:(i)to the extent that a ji.irisdiction is authorized under applicaNe law;and(ii)provided
that the purchasing jurisdiction and Motorola have entered into a separate MSS, and applicable
SOA, A'public agency" is defined as any federat governmental or federal department or agency;
state,county, 6ty, county and city, municipality agency,or other poflficM subdivision of state, any
public agency of any such political subdivision,any public auffiorqy, arid,to the extent provided by
law, any other entity which expends funds for the procurement of services for 9-1-1 emergency
communication,
20. Force Njajeure, Neither party shall be liable for the delay nor failure to perform its
obligations (excluding payment obligations) caused by circurnstances beyond their reasonable
control.
21. Wot-ces. All notices given under this MSA shall be in writing and shall be delivered to the
addresses specified below. Notices shall be effective upon receipt, and shall be deemed to have
been received as follows: (i) if personally delivered, when delivered: (ii)if by certified mail return
receipt requested, on the date it is officially recorded as delivered to or refused by the intended
recipient by return receipt or equivalent or, (W) if by expedited messenger service (e..g, Fed Ex),
when delivered as confirmed by delivery receipt
For Customer- For ftiotoroW
Name: Motorola Solutions Connectivity, Inc,
M"I,IMC Address* 500 W Monroe St, Ste 4400
Chicago, 1[-60661
Attn: Legal Department
7
1915
Tel: 305 2512 7021
Fax,
22, Amendment or Waiver, No provision of this MSA or SOA shali be deemed waived,
amended,or modified by either party unless such waiver,arneridment or modification is in writing
and oDntains the signature of an authorized representative of the party against whorn it is sought
to be enforced. For purposes of this Section 22, an electronic mail shall riot constitute a writing,
Either Party's failure to enforce any of the provisions of this lOSA or SOAK shall not be construed as
a waiver of Such provisions or rights,or affect the validity of this MSA or any SOA.
23. Severability. If any part,term or provision of this MSA or SOA is held to be void, illegal or
unenforcealbie,the validity of the remaining portions or provisions shaii not be affected thereby,
24 Goveming Law,Attorneys' Fees, The validity, performance, and all matters relating to
this MSA or SOA and any amendment associated therewith shall be governed by the laws of the
State in which the applicable services are provided, without reference to conflicts of law principles.
The parties hereby consent to jurisdiction and venue in the federal and state courts of such State.
if any legal action or other proceeding is brought to enforce the provisions of this MSA,Each Party
will bear its own costs of such legal actions, including but not lirnited to attorneys'fees,applicable
court costs,fees for other dispute resolution and internal costs.
25. Assignment and Subcontracting. Except as hereinafter provided,neither this MSA nor
any right or obligation hereunder may be transferred,assigned or delegated by either party without
the prior written consent of: the other, which consent shall not be unreasonably withheld.. Any
attempted assignment, delegation or transfer shall be void except in the case of assignment by a
party to its parent, or to any subsidiary or to a successor in interest in the course of a merger or
sale of aNsubstantially all of a party's assets. Notwithstanding the foreg6ng, Motorola shall have
the right to subcontract all or a portion of any Services provided hereunder,
M Authority. Each party hereto represents and warrants that(i)it has obtained all necessary
approvals, consents and authorizations of third parties and goverrwriental authorities to enter into
this MSA and SOA and to per-form and carry out its obligations hereunder;(d)the persons executing
this MSA and SOA on its behalf have express authority to do so,and, in so doing,to bind the party
thereto, (M)the execution, delivery, and performance of this MSA and/or SOAS do not violate any
provision of any bylaw, charter, regulation, or any other governing authority of the party; and(iv)
the execution, delivery and performance of this MSA and SOAS have beer) curly authorized by all
necessary partnership, corporate or governmental action and this MSA and SOA are vaki and
binding obligations of such party, enforceable in accordance with its terms.
2T Survival of Provisions. 'rhe parties agree that where the context of any provision
indicates an intent that it shall survive the term of this MSA, then it shall survive,
28. Entire Agreement. This MSA, SOA and applicable Tariff(s) shad) constitute the entire
Understanding between the parties concerning the subject matter hereof and supersede an prior
discussions,agreements and representations,whether oral of,written and whether or not executed
by Customer and Motorola,
29. Captions. Article and section headings used herein are for convenience only and are not
a part of this MSA and shall not be used in construing it.
30. Counterparts. This NISA and any SOA may be executed in one or more counterparts,all
of which taken together shall constitute one instrun-went. Once fully executed, it shall become
effective as of the Effective Date stated above. Delivery of an executed signature page of this MSA
1916
by J'amnimle transrm�sMon o e�edron c photoctopy (i e_ 'pdrk 7A,,O be PqUaA,)' effective as manu,
defive�Y c�f an ariguni s�qne(.J COLWO,"N'�WlTt hl,'WOf
iN °ATTPJESS CAI HEFZEOF part is rwereto have fh�s v"KIA zvs of the Date
pyovided abova
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9
1917
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J
Customer a e
NGCS Support
Plan
November 2023
WtordaSolutionSC;cnnecdvi1y,inc.,isaMv ally sul.nsdiaryof MotorOaSaILAumInc.Th document is protected kayo^, pysight law and interruati=A
Ueafies,and is the informatkvi Of MotorNa Wufions C<crnnec auilcy,Inc.X4 frad rrork%service nmrks,prcAu ct names,brands,company rararnes and Pogo s
aplaeadnq in this dcruarent are the property of their rapedive owners,VESTA41)is a registered tradernark of Motorola Solutions Connectivity, Inc.
l4atO`a`C)ROLA,MO TO,4+AC8"tOt^tC.LA$01-t'CtONS,and the Slyli?ed M Layta are trademarks or raaagisteaed trademarks of Mcdorcala Trademark Holdings,
11C and are used undea 4 se.All other trademarks are V*VopeOy of their respeotive owreaer,.0 2023 Ail rights reseroed.
1919
custwner Nmyve NjwemLKT Z123
NOG„EkIpxxt dim
I able of Contents
sectiorl I
Contacts ,-.-,.... ...... ...... ....... ......
Section 2
Suppoet Plan ............... ...... ....... ............
2A IrilrodUCUOUI Serving Our Custorners' Needs 4
2.2 SerAce Mairvagement Overvievv...'...."',...', .................. ........... 4,
Section 3
Service Delivery and SUPPOF t ............ 6
3.1 Operatioris Manager.—........ ...... . ............ 6
3.2 Motorola Network Secus% Oppraflopm ...... 6
3.3 Repoiling Iiiiicidents ............ ............. .......... 6
3.4 PrIority Level arid Respoirmwe ........ ............ 7
IS Cuslomer Hub-.,. ....... ....... 8
3.6 Supporl ............ 9
3J Serfice Maintenance-- 9
3,8 Maintenance Process-..... ........ ...... ....... ...... 9
Section 4
FCC and State Reporting.. ....... ....... 10
4.1 Custainet, ...... ...... ....... 10
Section 5
Requesting a Seirvice Change ......--...... A 2
SA Requestirig a GIS Chailiige Impacting Call Iq
Section 6
Coiniditions airid .......... ........ 13
6,1 Conditlons.-.......-... ...... ....... .......... 13
6.2 Exq°���I us ions.....,............... ......... ............... ......... ....� 13
Tabie of Cw4ents CA'r"So w m:v'T
Use or disclosure of this pmpossl is subjed to the rWriations on the mvw page.
MrOorala Watfons Connecti0y Confidentfal Restm.ted
Pale 1
1920
custrarmsf Name Wwrrrr mf 20Z'
WGC'S Suppoft Plan
Section
Contacts
IAIU� � , Ciu Uid7
Phone 800881,4246
. ' IIICustomer Hub Support EmA
g N Nltt i
Customer Hub Websfte-
i',' i,,�;,iY�i a „nl�,.1 if< ,u',�, �r�n?,I,.,l ,✓)(3,
Provide th foRovAng information t Site N rrr
2. Your Name
Brief D escr&f bon of ff ie ProMern
* Priont (fir°OkM,1•f¢ fw„ Medni , Lc )
m
Phorw
Errafl
Name
horn r
EmM,
con@ C,>
Use or disclosure of this proposal is sut>iec7 to the restri terns on the cover page,
Masfomda S cifutions G'crrrraertirny CemfidYufPtW rq"a str ted
Pape 2
1921
Cusloffler Naviv, Nvwcmtw.,r 423
W.CS S�jpj.vrt Man
Our gceC 'as to ensure you receive the best. possdble suppod from rdotcnola SoWflorm. It you feW that your
support oir mairitenance needs are W b6rw,g worst, as a difect Motorola Sokftions custorner, vw., provide an
escalation process f0j.YOj.ffr request to the next Motorola Solutions depaftment or manager.
Your NtW call stmud Mways be to the first department or person on the hst above, ff, after rnWng this i6fiaf
contact you sfiH have unresolved issues, pease see be&ow for escalation contact inforamflon,
MININIMMERNMEEZIEMMINIMINNEEM
OC
MCDCASLAJOHN60H HEID FRICKETT so JERELMYSM17M
Netww*&Secw#y Operatknn Alanagpr Sr Mankqer, Rq�hokat Suppod Gr�wv'fflns Sr Nuclu,Gcbst,SE Opjra&mx
Mobke�303,246 71,19, Offkur,926AVY5-3379 W)He 961 216M27
GNA WLSON CATHY KURN&S jII,:AEMY Sh"TH
Marymger'C.)PPMfons Manage"S Sr Mww"t,Somrx.,I.N!Myary Sr 41yedor GbbaISE Opershmps
M(Alle,951.396 34CA Oftv.95,1 719 234b Mobfle 951.216.8827
SIEVE rAWEN AI(IM STOWE
GC a`01waWns MafwVvjr Diftclorot Operak'MIS
Moble &KI 775.0289 MWe B58,518 6049
Contar.As -�VWM A 1,:', 5
Use or discloswe of fts proposaB ds subjwct to tt*restnrtbns on the Myer ppe.
Worda Soluouns Connectivity Confidential RpsfrWc d
Page 3
1922
Customer Nrame Na,^,inLe,2023
PCCS SuppaA Pan
Sectiswi 2
Support Plan Summary
2.1 lntroductlon ,-- Sewing Oui' Custoiners' Needs
'ri,tis Custorneir Support Flian (CSP) is taflored to 1he specific needs of 'Motorola SOWfiOFIS Con nectivlty,
dnc. (Motor0a)Next Generatlil.)n Core SenjIces(NGCS) c,;ustorners. Our Servlce Delivery"Fearn R)Wsess
on the health,systeir perforrrence, and r0labHity of the serveces provlded ln OUr N(,',aCS podfoho
A Motorola Operations Manager miff be the CLOstorner's key point of contact for defining and
adiministering services. The Operations Manager"s initial resp sensed bdlty is to update the ('.I'iusVxner
Support Plan Draft, in coHaborsflon with the Custorner, to the finalized CSP that reflects thfy CLIStomer
CofjtfaCt r
'rhe CSP functions as an operating docurnent that adapts the services described in this dOCUrnent to
the Customer's SpeCtfiC SOWti0r). MOtOlrula and the(;iustarrieir Wifl Use the CSP to defl'ne Customer-
specific processes, procedures, solution informatlon, and other r0evant support details reqLdreci to
perfonTl the, Servaces,set forth in your contract, "rhe fina' CS 'rlid poftions o,f the Agreernent wHI define
the dheision of responsibififies between the Customer and Motorola
The Operatlions Manager and Custarner w4l reel ew and arnend the C&P on a mutually agreed cadence
so the CSP reniall'is current and effec.five an governing the Advanced SenAces,
2.2 Service Management Oveill"view
Senfce Management and open communicabon is the key to effective service delivery and rialationship
building, "I"he Matorc4a Services pr(,x gram offers end-to-end. Service Management and includes-
a OW'afions Manager
il Netwoi°k;&Sectifdty,OperatutwisCeiriter
'The Network& SeWrity Operatkms Center(NSOC) w�orks closely with the NGCS Operations, 'Tearn to
enstire Motoro Imaintains a holistic view of yos..jr sery ce deflvery environirrierat,
This Support Plan coversthe following iocations,
SUMENIMEEMEREM
Support Plan Summary
Use fir disclosure of this proposM us subject to the restrictiorm on te cover page.
Motoroia SOutions Connectivfty ConffdanUa)ReVrkted
Page 4
1923
custaner%rm, Niavewtvi A1,13
NON C"S suqxw Pion
5upcVri Nar GcormAlry —vv ovuvtaw,,,1,04
t)UIL 01,dlsVowre d h4r,pmposm us subtKt V,a I'm re*40tnn,a cm Mc�avpq,Wje,,
mokwea$(.AA&Ym asrrr iu, Canhdr-WaM,RcstmWxy
r
r.
1924
ra Palorner Narre Nmembef 202"1
PqGcs SUPWIt Pan
Section 3
Service Delivery and Support
3.1 Opei-,afions Manager
Your Operations Manager is assigned to or with you to SLIPPOFt aH aspects of your contracted
ser0ces. Your operations Manager.
* Works with the TechnicW Support Center(NSOC)to report on defivery of services to ensure
svvice% leve➢s are n4nWneqj,
* Worics with you and OUr NSOC to estabilsh and refine pofties and procedures to ensure
support is consistently delivered.
Seives as a Pont of EscWafion when service or support leveds are not rneeVng expectations,
S efves as the liaison between you and our Internsi departments for escalated incildents.
Provklies fiffiely and freqjerd inforrnafional updates about progress towards resolvung 4icidents.
3.2. Motorola Network 81- ecur I i I ty Operatilons Center
"rhe Network Security Operations Center(NSOC) monitor's and provides 24x7x,365 on-going
management of the Nlotor6a NG1CS ser0ces and works ciciseYy wqh the NG Operations Team, The
NSOC proviides-
* Central point of contact to repoft'incidents and seta it: requests.
* Continuous monitoring of the performance and availabifily of the solution,
9 Creation of alleds based on thresholds and parameter's then dlst0butes notificatlons
appropriately,
0 Autornatic notification ernafls sent to designated contacts for,certain c1lassifications of incidents.
3.3 Ileport sir ng Incidents
As the centiral point of contact to report irwidents and subrfilit requests, our.NSOCK plr-Wdes 24x7x365
availability to assist with your service needs.
The NSOC is contacted via.:
* -redept,,tone 1-800-88,1-4245, Follow proripts,
* ErnaI, �� : " � �� —� ''!"I
s(,',:rvice reqUests 4iqWries orlty, enrvafls are not
l-noriftrared for"an instantaneous response.
Sorvia.,Delivery arO Suprxrl t Nt a m a WA
Use or disclosure of this pfL*)oaaI is subjed to the restrictions on the cover page,
Mdomia Solutions Connectivity Confiderlial Rastr"ed
Page,6
1925
Customer Name W-wember 2023
NG(','S Suppon Ir"'Jan,
Customer i--Iub* - low-priority inquides or requests
onlyi the,Custorner Hub is not rnonitored for, an instantaneous response,
N o"r F-.,: CrfticM and High priority incidents nnust be mported via Tefeiphone
Pirodiixt and systern technical rr esource s are ready to receive arid take aclJon on requests for
ser0ce.
'The NSOC is staffed with technicians trained in the NGC8 poi' fo[6 of services. Support Staff pefrsorine�
M3 access the solution remotely tO IFLIfly understand the in6dent being reported.
* At a minimum, when reporting an incident, the NSOC.will require:
Customer nanie,(Site),
CaVer's narne,
Ca hL�w`s contact number (supply alternate calll back nUrnber).
Descdpflon of the problem or request,
Operafionai irnpact cif the problerri(Priority),
When the problern first occurred,
* Upon notification of the 6icident, the NSOC wifl SLJppiy a case nurnber for reference.
NOTE:For Critical and High severifies, the NSOC wifl continue vmrkir g wOh you to begin trouUeshoofing the
reported incident iMlriediiately,
Tire NSOCK,WiH.r
(..)pen a case and categorize the issue or,request
Res0ve incidents based on phority.
Perform rernolir.-.,analysis to assist in ideriffying a corrective aeflon pian.
EscMate the incidentlrequest to technical or service experts when reqUired.
- Dispatch Support Erwg4mers where remote correcfive acflons are not possiWe,
- Engage new fevet many ern to ensure timely problem re'soilution.
- Provide regular status t.,rpdates,for escalated incidents,
3.4 Pilionty Lievel aiid Response Definitions
Rwsponse Thne is defhied as the arnount of tirTwe expireid betw(,43n the,firne in which the issue is either (a)
detected by flie NSOC car(b) reported to the NSOC by the Customer to the time that a qualified technician
is activOy troubleshooting the issue.
Onsite Response Time Coverage-Seven(7)clays per week,24 hours per day,, 365 days of the year mrith
a four(4)hour QTiaxirnuirn)response time to have as technician on-site for Chfical or High F�ricrrIy his uea redated
hardware, software, network repair/mainterrance iSSL*S or events. 'This includes all Holiday&
Repoifing Trouble-,The NSOC narnber is provided to ail PSAPs to report issues tear provided 9-1-1
netwo0k and equipment,This improves response times whereas the PSAPs do not need to call two differ ent
numbers to report an incident, W the [ssue that was calPed in cannot be resotved through our rerylote
diagnocticz by the NSOG, then as techn cian MH be on site wiVian the above stated response firnes. The
NSOC has a call-answering objective of answering 90% of aH 91-1 calis within 20 seCiDnds.
Servkm Defivery widSup�xxt
Use or disvioswe of giros privcr�;O is subject W the reMboUars On Ole,cover p3ge.
McHbm�&Soh ficm Corpnftuw�y confidat*a Rest ricled
Page 7
1926
Q.Miwner Name November 202,1
NGCS&Wpori Plan
Incident Time .The period of time during which the service m any service component suffers an incWent
incident rime MR commence when the issue is eitt'ier(a)detected by the NSOG or(b)reported to the NSOC
by the Customer, Incident'Firne YM end upon completion of the.repair or restoration of the service or service
component, Inciderit Time vAfl riot include downtime attrlblutable to (a) Force Majeure Condiflons or (b)
scheduie,d preventive maintenance of which the Custorner was notified and to which it consented An advance—
For each reported or aiert-generated Critical on, Hlph incident, the NSOG wW apply a Pricer LeM
class ification with an assigned taiget response fiflrm her appficable.This classification prcwides the rneans
to manage Oie appropriate response and engagement process.
IMI IN 11M IM
Critical(PI) Wftn 15 minutes, SignMcant and/or severe degradation Hourly
24 x 7x 365 notification wM be of service fUnctlonWity that rrnpacts
provided. inbound call or asw..iated tocafion Or as agreaed upon with
processing, with no workaround customer
avarlable
Ka h(P2) Mthn 30 mmutes, Significant degradation of service Every 2 hours
24 x 7 as 365 notificatiori mH be functionaRy that impacts inbound cafl
prowded, or asscxnated iocation processihg Or as agreed upon with
wheve a workaround may be avadable custonner
Medium (P3) WIthin 4 hours, A rwrior degradation of service Daily
24 x 7 x 365 110tification functionality or capacrty of inbound call
will be provided or associated locafion processing Or as agreed upon with
customer
Low(P4) Next business day A degradeflon of systern functiona@ that Updates as needed
8151 does riot impact inbound caU or via Ernad Wor Motorola
Next associated locahon pros eswrig Cxstomer Hub
Business
Day
(ExOudmg
Flolidays)
3.5 Customer Hub
The Customer Hub is the user interfar>a into ciur suppoi-t structure, The Customer Hub provides direct
access to our Incident Managernent system where you MI have access to the sarne information as our
engineers and managers. You may request access to Customer Hub by emaMng
....... �i},rfii0,��s 'r"mincludes your first and Past name, agency name, state, business
eMail, and business phone, "The Customer Hub provides the ability,tow:
* Create low[,:)Nodty cases or reqt.iests, provido updates or to obtain status upc.lates for an existing
case.
* Obtain status on Service Reqw.ists-
senerr Defivwy and SUPPOM 0,;D IW*70W.X A IWCAMOIS
Use or discknum of the s prcpmat as subjeLl tc ffie resUictums on&te r.Gver parip.
Moforr)?&M`,Wufions rexinecMay Confiden6af i°'vstrx*d
Page B
1927
Cis,,norrer Name PIcvefft*.4 2023
NGCS Suppod Pion
View real-firne status of scheduled events (e.g , change reqUeStS, service rpquestaus, and eau ecudty
patcheS)L
3.6 SUppod Engineer
While most incidents and servIce requests rnree hand ed remot0y, Motorola will dispatch technicians
sh'DUu on-site technica�expertise be required,
3.7 Service Maintenance
Motorola wiH provide the apphcable ma�tlntenance and repa�r services to support our Customer for,the
term of the Service aS OtAtfined in the contract and bellow
IS Mafl'Aenance 1`11111111'rocess
As a fleading f.)LIbHO sr tety prov�der, Motorola understands the iiriportance of riow and when
makderiance is pedbrrnLNJ, and of proviftg proper,coordinabon arid notifications. Scheduled
maintenance will be hand d vvfthin our e.lhange manaq(,'ernent ptocess. A change request wifl Lbe entered
in Vie VIFService Managenient(ITSM)Too(, Service No ode nbfyhurt key elernents of the change
request.
Throughout the Change Ran agernent process, the Operaboris Manager is responsVe for nc)fifying the
F"ISAP of aR Oanned work that may affect 9-1-1 functionafity withln a mutually agreed upon period
measured Vn days pricir to the event unless an ernergency change must be impnernented.L
SerAce Derm"and Suppwt
Use at disclosure of fts propcxwi is subject to the restrictions on me rxver pone.
Motorola Softstk)mi Gorjnect*Confidential RestrVod
Page 9
1928
Customer Nam- Novwrbe 2V23
mrd:,C'S S .va Hank
sention
FCC and State
Reporting
of appijcaWe and depending on systeM cearafctgturation, Motorola has 4'rutrl rnented policies and
procedures in ccraforManc with F`CC and state rucatff"acaaatlon and outage reporting rules. To further
facilitate ccrripany-wide compliance effoirts, Motorola tr lns its e±r°rm&y es regarding FCC and state
outage n flflc tl ma requirernents, as cilpfined in FCC 47 C,F,,R, F and state rr.des, if any,
In the event of an outage,the designated F r euni* listed belaw wifl be nofified by phone call, ernail, or
MS test rywessage, Consistent tent.with FCC Outage Notification rr gcuirer'anus,, as senora as possible, but no
Cater than thirty (30) minutes aaher di ccwerin g an outage, network rmaaalfu nctoon or higher-lparel issue thaat
is potenfid fly affecting, i.e,, rneets the FCC's threshold cTiterlra for, notice and report, Motorola VAU notify
the designated perscraraef for such outages n Ul convey ill available kiformation ttmt: may be s.0 efral
in mitigating the effects of the outage, as wefl as a ra nee ~'telefal°one number, and ernafl address at
which Motorola can be reached fcY fOra _raft'
Motofola wdl ccrr'murk ate as ditict a, l material l information as 0 becomes v all ble, but no Wer than two
(2)heut.urss after our initial contact. The cfefitic nau information mull lracicucfe the mature of the outage, its
best-known cause,the geographic scope of the outage, the estimated ted flicaeW for re aim, and any other
information that irn y be useft.0 to the ri,ianagernent of f e outage.
attic l-System
Down notification
rOC and SWIs Reporting rwr�t
Use or di&,ksure or the prrapo w j is subject to Ihe rewactions on the cover parge.
Mota eta,':ations Goo ner itye nfidenVaP Pest led
Page 10
1929
Customer Name t4rivernbee 2023
NGCS Suppon Plan
Critical System Down (henna)
(Title)
Administrative Contact (Name)
(Title)
Authority Contact (Name)
(Title)
Information Validated: (Date)
FCC and estate Rep offing
Use or disc owee of Viis tara ros of is,subject to Nie restfictions on Ow cover page,
Motorola,ofutiws Conoectwity Confidential Restated
1930
Custon-4 are Ncw-Mw 9023
NGICS3 Suprwrt kl,,w
section 5
Requesting a Seivice Change
A service change reqUest is Coordinated through the NSOG The change is inftiated by cornp ebng as
Request for Change(RFC)form,The RFG is used to docurnent the requested service change.
The Operations Manager hAft the role of Change Manager, knforrnafion about changes in
requirements, network services, appkcafion patches, sottware t,jpdates, new service requests, or airry
other,source of change, is tracke(J in our change rnanagernent systern.
MotroroWs service anid engineering staff wfll assess and idenfify the pcdenfial impm.,A, r sk, firnefine, and
any costs(if appltcable) associaled with fUnclional change, hardware or cornponent addifions,
kntegrafion to addRional systerns/networks, etc.
The change managernent process ensr,.ires that A service change f equests to the services are
property docurnented, ze0ewed, and 0 ,,,�takeholders are notified prior to irnpleMe rat ation.
r.
5.1 ReqUestli"ig a IS Change Impacting Call Ratifing
If Location Servkcc,� is, purchased, a GIS change request ks Wso coardirmted thtough the N80C by tl-m
Operations Manager,A GI S Change Manag6arnent Request form is Wflated by compkating the Change
Managerm',,,nt Request Form and submdfing k to your Openations Maore gor. 'The Operafions Manager
will subrnft it to the NSOC and a ficket wfll be creatpKt to get the request on the agenda,for the Change"
Apprcvak Board, Once the GIS change has been reviewed and appfroved, notificafion of approval wW be
sent back through the Operations Manager for communicafion to you. The requested G change may
then be pushed to Spatial CentrW witWn the norniat change window of the Change Management
Process,
Reque-sfing a Se wkx(;hange
Use or disdosure of this proposai is subjpLt to ft re&ctions on the wyer Page.
VokwWa Sotutions Connectivity ConrrJenhat Revncled
Page 12
1931
Customes Narm November 2T,23
NGCS SuWrt Man
Sectimill 6
Coriditioin and Exclusiolls
6.1 Conditiolls
Motorola ensures the opfimal pi,, formance of your VES"TA 9-1 1 b-i rder to provide a consistent le'veC
of quality services, the following con6bons arid lirnilatbns app y,
0 On-site 4itervention reqtAres Custorner to provide site access
0 Rernote manitoring,troubleshooting and mstoration requires,that Oie CLIS for ner provkle&ect
unenWrnbered rernote access 24x7x365 to all applicable locafions and equipry'Went.
62 Exclusions
Motorola's service and support obligations hereunder wRf not app y to any Motorolia supported softwaxe
or hardware if corre0on of an error', adjustment„ repair, or,parts rep acxanient is reqiiAred because of",
Q1 Accident, neglect, tampering, rnisuse, iniproperAnSUffi6ent grounding,faWre of electric power,
faflure of Custorner andilor others to provide appropdate enviironrnental condifions, relocation of
hardware our software, or causes other than of dinary use,
& Repalr or afterAoin, or attempted repair or alterafion of any supported hardware and/or sciftware,
by CUStOMer or'others, ur4ess other*se approved in writing by Motor6a.
0 Connecton of another rnactiine, device, appkafiogi, or pintertace to Motorola supported
equipment(hardware and/or softimare)by(Agstorner or others, which has caused darnage to
Motorcia supported eqWpment.
0 Darnage or destruction CaUsed by natural or rnan--rnade acts or disasters
a Faflure,of,degradation in performance of Motorola s supported eqOpaient(hanJware and/or
Soft ra3re) due to the lnstallaRion of another inachine, device, appliuiflon, or interface not
speelfically cerfified and approved by Motorola tor use in Customer's envVonment.
0 'rhe operation of the soft tare in as manner other than that currently specif ed in the appHcaNe
product documentation,
* 'The faflure of the Customer to proOde suftably quaRfied and adequately trained operafing and
maiinteriance staff.
0 IncornpatiNe oir fatOty Custorner hardware and/or software int(arfaces,
* Modifications made withOLA Motor6a's written approval to the OS, network, hardware or
software environment or softmiare apfftafions.
Condibunu wid Fxdusions
U,-,,-ardisdasiAreofth SproposaI is sc.Neatoti"ie restrictions on the cover page.
Motorota Solutions Conna-Viviry Confidential Resimted
Page 13
1932
customK Name November 2023
04GCS Sq)aao Ran
Furthei, suppoil described heivin does riot �indude,cosmetic repa irs, refurNshment, ftjm shinq
consumables, suppkes,or accessories, makBng accessory c[,langes, the performance of preventive
maintenance or systern admin trafim, o air dn`,,,;adcfifiona� devices cir software kppficafions
Cordborts and Exciusiorts
Use or disck)sure of this proposal is suNect to the restridlons an the omeer(kage
Motorola Solutions('onnecth,ttll Confidentlal Restricted
Page 14
1933
Motwofa Solutions Connectivity Service Order Agreement No. I
1,jFRMPL-S9Ma H-E-*!8.Aq- _LtgEMENT 9-1-1 ALL Database(DB)Services+DB Management
0 9-1-1 Network Elements
fhis Motorola Soli.;Wns Connectivity Service Order Agireement B.VESTA61 RoUTER SERVICE—GEOSPATW.
('SOK)shall commence on November 22 2024 or (INWCATE SELECTION BY CHECKKO BOX)
the date latest executed by parries if incomplete (me 'SOA
Effective Date") and terminate four (4) years after the Services 13 Geospatlal Routing
Corn mencernent Date(the'Initial Term"),unless eadier tenninated
in accordance with the provisions of the Faster ServiceAgreement ECRFILVF Service
dated of even date herewith, by and between the parties hereto i3 Lqjging Service
(hereafter the WSA"), 9-1-1 Network Elements
4 WJN=t& Location Database(LOB)
Capitalized terms used, but not defined in this SOA are defined C.VESTAO 9-1-1 AS A SERVJCE—RFGUr TED SERVICES
elsewhere in the SOA,MSA or Applicable Tariff, (ONLY APPLiEs w MPLS CIRCUITS ARE BEING PURCHASED)
'Applicable Tariffs' consist of the standard Motorola SoUtions
Connectivity service descriptions,pricing and other provisions filed 0 MPLS Circuits
by Motorola Solutions Connectivity or any of its Affiliates with the
appropriate state regu)atM commission having jurisdiction 3.2 OPTIONAL SE_RV1C,ES
respecting a Service,as revised by Motorola Solutions Connectivity
frorritirnetotme, In the event an Applicable Ta rift is wfthdrawn by Optional Services are services that are not regulated by a state
Motorola Solutions Connectivity or tariffing is no longer permitted regulatory commission, and are not included in the Applicable
or required by the appropriate state regulatory commission, Tariffs('Optional Services").Optional Services may be ordered by
references to the Applicable Tariff shall be deemed to refer to the selecting below and are further described in the Proposai,
corresponding state allowed named document for the services
offered herein. 0 TeA-to-9-1-11 Defivery Service
"Individual Case Basis" (ICB) nnewis a service arrangement in El VESTAO 9-1-1 as a Service
which the regulations, rates, charges and other terms and
conditions are developed based on the specific circumstances of 3-31EMUM- _QQjAMgb_QMERjDAjE
the case, Motoroia Solutions Connectivity may or rray not have an
eclOvalent service in the price list for which there it.a rate,and the Regulated Services that are selected shall commence on a data:.to
quote,d lCB rates may be different than the price iist rates,ICB Must be mutuaily agreed upon between Motorola Solutions Connectivity
be provided under contract to a customer and the c*ntract filed and Customer, by execution of a written arnendment hereto
(under seat) with the Commission, uW)n request. All custorners ("RegWated Services Cw-nmencement Date"), Optional Services
have nondiscriminatory access to requesting the service under an that are selected shall commence on a date to be mutually agreed
ICES rate, Recurring and non-recurfirig charges for all services upon between Motorola Solutions Connectivity and Customer by
provided pursuant to this price list may be individualized for a exeWtiOn of a written amendment hereto (`Optional &ervices
particular Customer based on the need to respond to a unique Commencement Date").Regulated Services Commencement Date
service application and/or market condition. All services will be and Optional Services Commencement Date are referredto herein,
offered on the sarne basis to any other Customer,which has the collectively as "Services Commencement Date." The ratras and
same service specifications and market conditions, charges for Services will be effective on the Services
Commencement Date.Upon completion at the term of this SOA and
3,§gf W"E any extensions thereof,and Until a new SOA has been executed
between the parties, unless Motorola has provided prior notice of
Motorola Solutions Connectivity will provide the services to changes in the rates pursuant to Section 7 of the MSA,the monthly
Customer under this SOA as selected below ('Services), and as recurring chaqjes and term shown herein shall be,as Vows:
further provided in Attachment 2,attached hereto and incorporated
herein('Proposal"). for'Regulated and Optional Services,the monthly recurring charges
shall be the greater cafe
f�(i)the rronthly recurring chanje provided i
3.1
the table below�or(4)the monthly recurring charge as adiusted by
the annual rate of the Consumer Price Index published by the U.S.
Regulated services may be ordered as provided below('Regulated Department of Labor,Bureau of Labor Statisfics,commonly known
Services'), Pricing, service descriptions and other provisions as the "Consumer Price hidex for all Urban Consumers'for the
reWing to the Services vAll be set forth in this SOA, the MSA,and immediately preceding tweNe(12)month period,and the term shall
the Applicable Tariffs. autornaticaHy extend in one(1)year successive terms.
A VESTAINROUTER SERVICE-TRANSITIONAL 4,E&UNQ
(IN DiCATE SCLECTM BY CHFCKING BOX)
The rates and charges provided herein for Services are further
9-1.1 Tabular Routing+9-1-1 A described in the Pricing Schedule, attached hereto and
AK'i", L IGHTEUPORI 1rYJS .)F THIS DOCCUMEN T"ARE CONSMERED CONFIDENT AL B)"M 0TORCLA
1934
Motorola Solutions Coinvectivity Seivice Order Agreement No. I
uncorporated rienagn as Attachment I. RegWated Sevvices area
R
priced pursuantth to e Applicable'tariff rates andlor pursuant to an '_;'HARM,
individual Case BasVs arnangenient, Optional SeNices are priced
pursuant to die Proposal. As hirffier described in Sec6an 5 of the MSA, regardless of any
stabMzation of rates or Charges that may appear in this SOA,
4A AA Connectivity reserves, the right to increase
2_Cj-LCQ,r-g PL LAN�L AAD NP Motorola S01UV0nS QE A L g
P E&X M E...N T S charges as a result of,(8)expenses incurred by Motorola Solutions
Connectivity weasonabty relating to rec juiator9y assessments
he ori-recurying charges andlor advance payrnents may be,required sternming fTOM an order, rule or requiation of the Federal
in order to PrOViSjr')n the Services, A schedule of, non-recurring Communications Commission or other regWatary authority or courlr
charges and/or advance payment aniOUMS and events when such having competent jurisdiction (Mcluding but not limited to
charges andfor arnounts are. due are provided ln the Pricing payphone, PICC and USF related expenses and E9-1-1 arvJ deaf
Schedule,Motoro6a Sokdions Connectivity shall provide an lnvoice relay charges);or (H)the price or availabdity of netwoyk efernents
to Custorner Lqmn cwcurrence of each event. Any non-recurring used in the provision of the SerAces, amounts other,canters are
charges set forth in the Pricing Schedule are non-refundable reqOrod to pay to Motorola SoWfions Connectivity or the amount
Motor0a Solutlons,Connec0vity Is required to pay to other carriers
4.2 MO"I!jLX RLq ORR >ARr-F in connection with 1'ie provWon of the Services to Customer under
this SOA.
Monthly recurring charges for the Services are provided in the
Pricing Schedule, Additional charges may be rendered by o0mr 7.fMWL1 AURj§DJ. .PZj0
local exct'mn9e carviers in connection vAth the provisioning of 9-1-1
Ernergency Service to the Customer. ff an IC B is subject to the jurisdiction of a regulat"commission,
each such 106 will be Subject to changes or ma6fications as the
Persons Served is, calculated by tai6ng the most recent courity controffing crwirnission may direct from t4ne to tirno in the exercise
popuWion as eshimated by the lJ,S, Census BUMft data of its junsdiebon Therefore,for this purpose,eacli such ICB will be
01'm deemed to be a separate agreerrierdwdh respect to the Services
utul': r vtC Cltt trfWAIdCR", PSA,Ps that serve an area offered in a partiWar jurlsdiction.
that cros,.'ws county boundaries, or encompasses only a porbon of
a county, the number of persons served will be determined on a 8. Q E_R_Qj.'.Rj MQ,r-=,
case-by case basis. The number of persons served is subject to
annual review and sizing using the rrost rec(Nit Ll.S. Census This SOA is made pumuanl to and is governed by the MSA,
Bureau data. Customer and Motorda Solutions Connectivity acknowledge and
agree that in the event of a conflict between any provisions of tNs
5.LUU1 Wrkhfiam
50A, the MSA and any other ancillary dOCUMent or agreernent
related to this SOA,the order of precedence shag bee this,SOA,the
Except as olherwise provided in the Proposal, invoicing and SOA attachments, (if appficablte),the MS A,MSA exhibits,and theirs
payments shall bp made as set forth below. For, Regulated ancillary documents,
Servicer,,,,, if no invoicing or payment temis are provided, then the
App0cable Tariff applies.
For noun-recuning charges andlor advance payments, Motorola CUSTOMER
Sdutions Connectivity shafl invoice die Customer upon cornpYetior
of each mflestone, For moniffily rern rring charges, Motorola Print Name� �chrrd arp�, y, Monrw. .Co.SherIff's(Wce
Sohitions Connecfivity shall invoice the charges for the Services in Ile
V. ?",9'72�Z.
advance based upon the SiEvvices Commencement Date, arid at Signed
the b Ka
4annlng of each subsev.-puent month thereafter, In the event
that the Services Commencement Date does not coincide vAth the Title: Date:
beginning of a irnonth, sud'i month shall be prorated based on a
thirty day calendar rnonth,Payment is due thirty(30)days net from
the date of invoice, MOTOROLA SOLUTIONS CONNECTIVITY,INC.
Customer may prepay any non-recurring and monthly recurring
charges. All amounts pirovid M- herein are eXGIUSiVe of any taxes, &9ned'
duties, levies, fees, or similar charges knposed by a thlrd party
other than Motorola Solutions Connectivit, ath
Print Name: K 2,Aq-q,.Cj
Uniess otherwise specified on the partimilar invoice,all payrnents Tffie: NGCS Sales Directaur 11/22/24
Date, .........
shell be due and payable in U.S,Doliars.A rriaximurn late payment
charge of 1.5%per,rnonth applies to all billed balances that are not
paid by the biffing date shown on the.next W1 beglnning from the F'!'OFFiCE
date first due U11tif paid in full,
2 ;- 7�7�T -'WOW:
kmCK J,WCUa
Pagu 2 of 5
HGHUGHTED Por�'110NrS OF rMS DOCUMaa.WF ARE CONSIDERED CONRDEWHAL BY MOMROLA GENERA.,C
DATF:
1935
Sob.itions Corinectivity Serworice Ov,der Agir,,-eemTt,,�rtt t,4o, 1
P�R',ICING Sf,,llHEDUlL,E
51 MMAIRY'
VESTA""ROU I ER AND I EXTJO��9-1-1 11)111�1 JVERY SERVICE
Qcn 6a C
P"'10
e.
N1,iSa iw, u fllK
iA P
0 41,(j n
x/J,
,'
Page 3 of 5
FUGHLIGHTED PORTIONS OFTHWS DOCUMENT ARE CONSIDERED CONNDEWIntl,BY MOTOROLA
1936
Motorola SOILifif,31"C'S, Corto"wetivity Service Order Agreerrmnt IN'V. tak
Qp' ptll 11
V SIM 9-1.1 AS,A, SERVICE
SCHEDULE (W PAYINIEPITS
h,I(')N-RECURFU4G k IHARGES
ToW Amount
Y,
nq 6�
lill,Y REOM,
A
�-J
)%
A: ',..........
Page 4 of 5
Hr,HLIGkITED POR71ONS OF T DOCUMENT ARE CONS0ERF D CONHOENTIAL BY MOTORCXA,
1937
AfiOtOrOla SOWtiOt"IS No, I
Billing Address: Monroe County Sheriffs Office
Emergency Communications Dept. - 9,11
2945 Overseas Hwy,
Marathon, FL 33050
Shipping Address: Monroe County Sheriffs Office
Emergency Communications Dept. 91
2945 Overseas Hwy,
Marathon, FL 33050
1938
DncJj),
Page 5 of 5
HGHUGHTM PORMNS OF 1PflS DMUPAr-Wr ARE CONSIDERED CONFUDIMAL EFY AA070ROLA
1939
%i
i
1
1, r
Proposal
`Jllil,,ii rcCounty
tip'"I� C*. .
Motorola's NGCS Proposal for
Monroe County
Septe
amber 27,2,024, October 22, 2024, November 13,, 2024
ONuGc tada S 0.!@4%rS Cartnectivity,&tic.,is a wholly owned subsidiary of 64Aet avola Solutions,Irrc.Ttft docaameM is protected by nopyright law and"snternationsil
treaties,and is the inforrteation of?Aotorcala Szaluafion:s Connectivity,Inc,All trademarks,service awrics,prmiuW names,tarands,company naeries and lugos
appearlasg ro this daaoumnt are the psaperty of their respective ovancrs,VF-S'rA,&is a registered tr'adarnariK of Motorola Solutions Connectivity,has.
MOTOROLA,MOTO,MOTOROLA SOLUTIONS, and ire Stylized M Logo are trademarks at recyistered haderr, s of Motorola Trade mark Holdirngs,
t l..0 and are used undef l sense.aril other trademarks are the property of their respective owners,rat 2024 All rights reserved,
1940
500 West mwme streei
Chicago,L WWI L)SA
Septernber 27, 2024
LwAra White
911 Coordinator
Monroe County Sheriffs Office
2945 Overseas Hwy.
Marathon, FL 33050
S ubject- Makorola's NGCS ProposM for Monroe County
Dear Ms.White.-
Motorola ScAubons Connectivity, Inc. (Motorota), a wholly-owned subsidiary of MotorMa ScAutions, Inc., is
pleased to provide Monroe County Sheriffs Office this proposai for Ernergency Services Internet ProtocrA
Network (ESInet), and Next Generation Core Ser-Aces (NGCS),
MotovAa has over 90 years of experience in pubfic safety cornmunications, rnaking us an industry4eading
provider of Next Generation 9-1-1 (NG9-1-1)systerns,with dep OYFTKE`MS ranging frorn W,ge statew�de
systems to srnalf jurisdictions,,We have!honed OUr irnp9ementafion and support expertise over 20+ years of
roufing 9-1-1 call nd have amassed an Instafled base of over sWy (60) 9-1-1 selecfive routers, Our,NG9-
1-1 call routing solutions CUrreritly serve over 50 rnflon people across Nortti Arrie,,fica, kicluding over 2 nlii6on
people In Rcrrlda
In recognRion of Monroe County's unique geographical cluiflenges, we have designed a sery ice ,that utifizes
Starlink sateffitp-based connectivily as an active second wirpless path to Oie County's call handfing hosts,
defivering calls to the PSAPs, along with a terrestrial carrier. We befieve this v0fl assist Monroe, Cotinty Wth
service continuity in the event of an lnterruptbrt of terresthakbased MRS cirmift connectMty,
Motorola iq an accornphshed NG9-1.1 provider ffmt will elevate your service arid perforrnance:
0 FuH Originating Service Provider(OSP)migrabons as pad:of the inidal project, eliminating charges for
double routing and enabling true locafion--based routing froM Day 1. OriAke other vendars,we fully
follow an afign w fth NENA's vision for the complete migration of aR OSPs,which as as result remow,,s
the legacy selective routers frarn the cell flow.
0 Provide a redundant and cflverse ES Ira et. Being carrier agnosfirOren carn provide options for nehvodr,
connectilAty such as carrier dtverse MPLS circuits(where available),
a iNetwork Security Operations Center(NSOC): PubHe Safety NSOG staffed 24x7x365 wlth expeirts to
begin trouNeshoofing immediately.
0 Custorner Ames Portal keeping YOU connected to your ystern.
a 2022 US Thornar,,J, O'Reflly Innovatbn Award fr,,)r V)e first five NG9-1--1 0 Locafion-Based CaH
Routing implementation.
Tabk of Contents
Use w ftc saw e 0 Ihm vHoposW as subpWA tv raMfidom on the cover page.
Molov*a SolufiorN connediVOY C0nFWq0'Vhu RoselkW1
Page 1
1941
a 2023 Frost&Sullivan North Arnedcan Technology Pnnovafion Leaderst'Op Award for NGCS,
Motorola will oversee all aspects of the transificirl frorn the legacy 9.1-1 system to NG9-1-1, to inckide the
irnplernentafion of StarNnk l,.nquiprnent and weatherproof onclosures, The inffia[trans fit or4 depbyment W11
fin6ude an IP ES t, wNcf'n is the foundation for NG9-1-1 capahififies, Pie first new capabifity will be, to route
calls more precisely Using location-,based rCiLlfing to route the call based m the cager's actual tncafion,
DuOng the transiflon to the NG9..I-I end.-state, we w91 provide interoperabifity with other adjacent ESInetis
and enable new types of requests for serv�ice and rnuffirnedia.
"This proposal is pntended to provide as high-leve�understanding of as typical NG9-1 I deployment, with an
esfirnate ofservpce costs. I Moft')rola values the refatk;)nsNps that we have built over the years and looks
forward to the opportunity to expand our role as a prirriary NG9-1-1 service provider.
Monroe County can feel cordident in working with MotoFOa given otir experience and reputation in public
safety, our broad resources, and our financW stabifity,.
Our 9-1-1 ire gional manager, Usa Madden, is avadaWe to review this proposal at as finie of your converlierice,.
If you have any questions, your ay reach L.Jsa at(207)468-5461 'Y
Sincerely,
Kathadne Gavd
hif ant.oro as Solutions Connectivity, 1Inc,
Drector,NG9 11 Core Services Sales
Tabla of Contents "Divvwod' I MIN S
Use or disclosure of fts proposal is subject to the restrictions on the cover pw,je.
Morotola Soft ions Connectivity Confidential Restricted
Page 2
1942
Table of Coriterits
Section I
.4
11 EnIhanced Call Routing Capabilities ........
1.2 Interoperabifity...,........... ......_5
1,21 i3 to i3 Intem1perability ........ ........ ...... ........ '5
1,21 0 to Legacy ........ .. ......... .. .........____5
'13 limpircoved Service.. ........ ......-............ 5
Section 2
Solution Overview...... .............. ...... .......—........... ..........a
21 Solution Built on'Industry Proven Technoiogy....-1-1--l-I.—I-1-1-....11...... 6
2.2 Next Generation Core,Seneices (NGCS).'—'...-........
2.3 High Level Solution [)eSgrJ,,,r-.......... ................ ...........
ZIA Wfiple Layers of .... ....... .......... ......................... 7
2 11,1 Irgress—.—. .......... ........--........... ....... _7
2.112 ............8
2.11.3 ... ..........
Z,31.4 FLAure Erm-rgiency LlwkupCapaWfifies(Op fiorol)........... ...... ....... ...--...--- -_8
2.4 Componenu. of the NGC S Service..--,"..- ....... ...........__ .. 9
2,41 Originating Service Provider(1D$P)Traffic Mky'ation dom L.egacy Wecfive.Rout eqs)—........ 9
2A.1,1 NGCS FtmOiloriM Memenls-- �9
2.ci.2 ESIrmL--.. '10
2�4.1.3 Legaicy�ri�terope�,-al)i�lityCor,�nectiwoT�s,.,,,,,., ......... ...... 10
2 AAA Anaiyfics and Va$Llaft8fion Dashboard.. ......... .......
2A1,5 ......--............. ......
2A2 Interface to'Your Existini CaB Fiandhrrg System ......
2.5 GIS Data Readiness.... ...............
Section 3
Pricing......... ............... .................... .13
3.1 NGCS and ESInet Service---........... ...................... ............... 13
3.2 Conditions I Assumptions ....... ..........13
T"sWe of rontrunts
Use a�dsdosana of Ns proposal as subject Io the restftlions on Wia cower page.
MotorWa Sofulions Connec6vily Confidonfial Reslrk-ged
Page"a
1943
Monroe County Sherft ofte Updatoad September 27,2W4
Motorola's NGCS PrOpOW for Monroe Cowtiy
Section I
Introductioll
MOt.OFDia SOft.Adons fro nnectivfty, Inc. (Motorc)W), an whOy owned sub,,,;idiary rat Motoro a Solutions, Inc,
is p eased to proMe this proposal for,our NGCS ROUthIg service (Service)and assocfated
ESIriet., Motorola is a 911 Serv6ce Provider and Competitive Local Exchange Carrier(CLEC) in fine
state of Florida.
MOtar tan i$ UfliqUely qualified to help Monrm, COW'Ity ffieet the ever.-increasing defnands of fts
residents. We have worked ciosOy wfth customers across the US for many year, tosu,jpport next-
generation rMgradon,and thus fully understwid the way local requirements for this service car) vary
frorn state to state. Motoroia is driving the integration of advanced command center solutions to help
telecornrnun �tors across North America:solve for safer witNn tap it commUnifies,
Many SAP across the country have, or are in the process of migrafing to, NG911 with MotorOa to
achieve the following',-
Adheirence to NENA�3 standards,
Roufing of cal based on iocafion (i.e., iocabon-based rout�ng)to reduce caH transfer's and
enable faster response fir yes
Prepalre foi-an future,lnvoMng rnore nctnvo ce requests for servlce (text, M', sociM rrledia, etc)
Efirnination of unsupported, 9egacy equii.")rrlent from the caR flow
FoHowing are some of the key attributes of our off'pring"
1 .1 Enhanced Call Rot fin pabilities
Our proposa�inchides at NG911 cafl roufing sOution to repface 1he 1egacy call routing being used
today This includes the rnigratk)n of 06g�nafing Service
Provider(OSP)traffic frc)ffu the �egacy s0ective rcmiter(s)bc..)
our NG91 4 Service-, Mcxe advanced roufing rules will Key e4ements of M'otoroWs NGCS
aHow catty to automaficahy reraute airound outages, offering:
providing an improvement in resifiency and disaster
preparedness. Routing based on device locabon aiso Enhanced Gait Routing GarAtfliffies
aflows for wirewless calls coming frcmi outside YOLff
jurisdiction to be dlirectly routed to the app roof iaten neighbor, MlefupejabRity BeAmmen Juirisdicfims
thus reduchig caH trarmfers,We will encmurage OSPs to 6ITIPITJVPIJ Sprvice
upgrade their anti defiv("cai.'>abilffies to an its"-ban geed call
delivery and include the iocation of the after withhi the IP industry, Proven, TechnfAogy
data,
Intradlic.fiorl 11101,")l V A"Vh,I'M,,
Use or disdosuj"�of Oils proposal is subjeo to the restdcUoms on the cover page,
Worola Sotofibns;Conrpecfivity ConharmbafRostricted
Page 4
1944
Monroe CaRAnty Wiedffs Office Up da(ed Septerrsber 27,2024
Motcfo&Ns NGCS Prcposao fog Monroe Courty
1 .2 Inter operability
1.2.1 B tol i3 Intero;)erability
kTlprovinq interoperabRity between agencies is a goW of the current NENA 6 Standard (NENA-SSA
-
010.2-2016). Moloropa accornpHshes interoperalenity by supporfing peer,caH routing network
k)terconnection based upon meeting each peer provider at the highest Cevei of technology that they MH
support.
Motorola maintains Interconnection agreernents with aH relevant 0SPs and peer n ror Iproviders,
which esta tali sh the operational and technical interactions between fl'm Motorola Call RmWng Service
and the peer providerkanfily, Meeting the peer,provider at their level results iru faster contract-to-five
fir nes, and allows peer pioviders to evolve at their omn pace whhout negative irripacts on our,
custorners.
To enaWe interoperability in ttae form of caN coriferencing and transfers between Motorda customers
and their n6ghbofing/peer PSAPS,we st,ippoft a broad spectrum of interconnection technology (Le,
NENA M SIP, basic SIP OK and STN), Like the approach for peer providers, we. r'neet the peer
PSAP at the highest levW of techno oqy that they can support, Taking ttds approach provWes h4otcro as
CaH Roufing Ser0ce CtBfOffiers wfth as transparent experierme, regardless of the pevel of technoicigy,
standards cornpHance, or speed of evoWfion at which their I"geighbor agency is rnoving,
12.2 i3 to Legacy Interoperabifity
For,adjacent PSAPs or ju6sdicfians that have not migrated to NG9-1-1 and are still sewiced by a
Legacy Se ecflve Router (I-SR), we offer as L.egacy SeCecfive Router,Gateway(LSRG), which supports
advanced transfer capaWfifies avaflable only with iegacy trunking,
Standard ir the Motorola CaH Routing Servic;e offering is the abifity to transfer all r=4 formafted caft
(e.g., 'roM, Basic SIP, PSTN) to a pegacy I analog PSAP
'L3 Improved Service
The Motorola CaH Routing Service will improve emergency communications by creating the fWndafion
upon whlch addifional information, inc'iuding new types of requests for setMce, can be delivered to
telecornw-nunicators. In the future, our services wM be enhanced to support new types of r-nedia, Such as
images or Meo, as those standards become finahzed.
lira addition, it you have VESTA 1-1 call handHng, hActorcAa can ensure open aflonal cfarripatibifily and
proMe end to end coord4mtion of troubleshooting, shortening resolution fifnes and giving the agency,a
single point of contact,,
Introduction mJ w'mroocnm
Use or discibsum of this proposal is subject to the resWoons on the cover Paw-
Motorola stdotions Corinactmt),Confidenuai Rosirictad
Page 5
1945
mmne county stwrifrs r'.'Mke Updatvd Saptenitor 27,20,24
MatoroWs NGCS Proposel for Montoe C xjuntV
Section 2
Solution Overvi[ew
2.1 Solution Built on hidustry Proven Ted"inology
The solution is built on proven tedinrAogy and wHI be d6livered as a fully managed service, including
the design, integration,test, and rnanagerrient. MotorcAa uses redundant and geographically diverse
systern elemerits,with no single point of failure-
While,the systern operates as a single enterprise solution, faflUre domak'is ensure security arid
resibency, The scAution has far more capacity thian required and can easily be scialed as inew types of
service are added,,
222 to Generatiloill"i Core Services (NGCS)
Motorola defivers P4ext Generation 9-1-1 call routlng as a senAce, caHed die Motorola Call Routing
S I erviice, which wiH meet as set of standard SenAce Level Agreements (SLAs) to address your caH
roufing needs, "rhe seivice compKses the fcftwing elemerits',
* Location-based 9-1 1 call routing
* OSP 9 W1 traffic rnigrat�oin from existing L,.ega(,,,y Selective Router(s)
* NGGS Functional Elernents
Location Ser0ces and G�S elements enabling location-based
Emergency Services lP Network (ESlnet)
Analyfics and OsuaHzatlon dashboard (Custorner Web Portal)
ar 2.417?365 Monitoring via our Public Safety Network& Security Operations Center(NSOC)
Motorola's NSOC anchors cybersecurity rnonitoring and mifigation for our managed NGCS
service- It does this by acfivOy moriltoring oursysterns from end-to-end, 24x7x365.'"Fhe sOubion
proposed for Monroe County leverages the NSOC and employs frOListry-Jeading security,tools
and best pracfices to prevent and ffigate two ssibie threats and attacks.
The Motorola CaH Routing SHMce is c.ornpkant with the NENA 0 standards, 8e v ragt ng location-based
roufirig funcfionality to ldentKy the correct PSAP to receive the caV, reducing caH transfers and h0png
your teleccxTirinunkators rnore efficienfly resporid to requests for service. WhHe today the predorrinant
type of request for service is receuved via voice,the Motoro a CaH Routing Segv�ce has the ability to
support other current and fukire types of requests, inckjd�ng text, lol, socia] rriedia, etc.
Instances of the Routing Service will be deployed m rnulfipie tocations for processing to ensure that the
ser0ce will nieet 99.9991(o avaHabfflty
SdAcn Overview
HiGRUGHTED FIOR"roNs OFTHIS DOCUMENT ARE GONMUERERD
CONOVENTIAL BYMOTCROLA
page 6
1946
ont"s County shedffs Ofte Updated ted Sa fafmlbeir 27,11CY24
2.3 High LevelDesign
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..t..he frfcrtrrrffkrs Brett Rouflng Sef,vice, ks c cksrnr,;t...trsss l 9. cW roufinq servicel �pay (AOUd-provider
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ckcccf prfrrr tiers Ntfrllktrts cfvair rrbkkw y zones exist w0h. n each ctcsu.umt re^"bri OUr rsfrrkce usrcHtect:e,,f,re
ms r;rf�fsasf°rftss r:fcaud tgrcrvkrteir rtkversRy, geographic cetiv a 'rk ",k'r qh,avaitstsrWy and ti s engineered Mth n
stu.ngkr, point of failure to actrkurce 99,999%oper°rst`kr nar rrfraktstrktgttr.
hr s dest rr pRrtPostrtakrtr spans the anaH low fuorfr o-rgress to thre �"fP C S in;rsstructu.f e and fb fi4.bwrf,W
e e rmrffrts ow,ith mmr. Io offs lr ttkucr:k.. tctOtrrr.skmf fs rurrs.srfreutcbc e and regW tee for fhe rsr°Wu:fccurrtl performrra°ce of
the erOce fart rskkt meet the'.';»spoke,Levee A4,peenrents (t:tt.As)Lrt'iecad tm.a in the ccruf?ucrrct,.
sa c e,,,M��rr includes di�raur�m 6rcuit teiir kirra��rrrf dur~..fU���t.porned and/or l�..ad tfsks ac d) from the OSF�ss
sua,u 3.rGH w r.r,PICA Tiw N3,O F 5D O UM N a A o r ,�kLu'rc'u.,fr r f sf,r
fl;d.JM'rh'"9;,§k".'PO WIL 0, Pvi<`r4"iru,R;:LAPage
1
1947
Monroe Countj Shertf's Office UpdatedSuptnrNwr 27,2024
MaWrWe's Nr.XS FlrupasM for M-mwe CoLgAy
aciross mull"Iple NGCS access points arid across rnukiple gateways to rniniinize �oss ofcahl routing
capacity and services.
SoMion Overview
HqGHL.W,HTED POR�'IONS OF THM DOCUNIENTARE CONMERERD
CONFIDENnAL BY MOTOROLA
Page 8
1948
Mwrae County xYmfffs Ofte Updated Sppteirnbev 27,2024
Motofab's NGC2 F Impasal for Montoe C omy
2.312 NGCS infrastruCtUT alld F'unctioned Elemients
The NGC S design leverages geo 6versely located Cloud serOng regions,, each fully capable of routing
calls on its own, Furthermore,each Cloud se vinq region incUes redundant Session Border
Controflers(SBC)and firewalls that will implernent the Border Co ntrar Functions (BCF), providing W
network security for the incoming Session Iniflation Protocol (SIP)calls. Cloud serving regions are
4--iterconnected to each other vla redundant network,connections.
2.3."13 Mnet
The ESInet uncludes redundant and diverse connectivity through the use of Venzon MPL.S (with AT&T
last mile)and Starflnk satrAte internet,servlce providing connectivity from the Motoroka Call Routing
Service to each PSAP locafionicall hand4ng system host location(s). SD..,WAN tectirmlogy will be
employed with, encryption to provide secure transport of 9-1-1 traffic,
However, due to the lack of terrestrial network paft) diversity to existing Monroe County call haindiing
host iocations residing in a string of islands, Monroe Courity has requested the use of Starflnk as a
secondary corinection,proA&ig technology 6vemity, Satellite radio signals can be disrupted due to
various conditions(Le,,severe weather conditions, solar flare events, anterma damage or obstruction,
etcn�. However, after a rnaJor storm event, satelfite connecfivity may provide connectivfty when a
terrestrial last mile cin-wit(s) have been damaged or interrupted by significant weather conditions or
other events causing disconnection to the rriainland.
Note: Staflink sateflite lnterr et service is a best effort service utRizing satellite-based lnternet
connectivity to RSAP host locations via radio signals to reoeMng antennas at PSAP
locations.SWUM(will be used to supplernent or replace terrestrial-based YP ciremits to PSAP call
handling host locations ln the event of loss of terrestrial circkA connecfivity
2.3A 4 Future En e-gency Backup Capabilities(Opfiond)
Due to Monroe County's,unique geographic position and Rely exposure to rnany weatber events,
Monroe County may benefit frorn Motorola's pW,tned CornrnandCentral Emergency Backup (CC. EB)
solution for disaster recovery, CC EB will be an 6, browse"-based call-handling application that would
work on any hardware device with a chrorniurn-based browser(device to be provided by Monroe
Couinty)and woWd not reqkAre corinectivity to Monroe County',,r,,local VIPER mall handling systern,
Motorola's call routing servrece will securely dehver calls to CC EB over any networke connection,
including public Wi-R. The traffic,would be encrypted, Mlow ng it to be transported in the event that a
pubflc Wi-Fi access p6nt or other non-secure netw rnu ork st be udized. C C EIB could be LifiNzed
anywhera an inteinet connection can be found, whether rnobfle or fixf,,,W, which is of particular value
when rnaintaNnq confinuky of operations in a disaster theater.
CC EB could be invoked due to a faHUre with the Pdrnwy network(ESlnet), the F-Idmary 9 1-1 Systern
or Workstations, or the physical PSAP fac1ity itself, and can be act vated after the Motorola call routing
servlce goes "live"thrOUgh an arnendment to the Ser0ce Order Agreement,
Sol utirm OveMew
MGHUGHTEL")PORTONS OF TH S 00GUMENT ARE CONSIDERERD
CONNI)EN7W..BY MC370ROLA
1949
Monme County Sherffs Office Updated September 2 71,202.4
Motorola's NGCS Pf"osal for Monroe Co unit'
2.4 Coniporierits of the NGCS Senfice
2.4.1 Originating Service Provider(OSP) I raffic Migration froM Legacy
Sek,wAive Router(s)
one of the most coticai cornponemagma of Motorola's NGCS soi0on is the ITligration of OSP traffic from
the legacy SOective Routers to the new i3 system i.e., the ingrPss Aggregation, This is crfficat for the
following reasons�
1� The SeMce is not fufly B unless M of the OSPs have been rngrated,, 0 any funding
reimbursernent is tied tio adherence to standards,then those funds would be at risk if this step try
not compWed Wghrr� YOUr irlitiW t)fOjeCt.
� If the fegacy SMective Router(s) lsJare still in the caH flow, the risk of faiWre r.A one of thy; de
antiquated devices stdi exists arid cart negatively impact the delivery of 9-14 caft, even if the
rest of your ystern is "fransitioned". 4 also makes the trouNeshoofing process more
COMapfie,,,,ated and Ume consurning.
3. It ffie Legacy Se ecfive Router rernalns in the caH flow, an additional future cut over proccess w0l
be required to regnove the LSR thereby lmipacfing the PSAP(s)being served with arrottmr-
systern cutover pracess.
,C OSP migration enables faster response time by sgrlfflicanfly reducing call setup fir delivehng
calls to the F,'-SA,P faster.
Many providers,leave OSP rnigration oul of the lriffiat pri.")ject scope because it is ,an arduous task"'mat
adds costs and can take muffiple rnonlhs to cornplete. Whein pressed, they vlerH is a change order
post-contract to address the gap. However, Motoroia firmly Wieves OSP migraflon to be a required
component of an a3 NGCS dep oyrnent and thus it,is always inciuded ln ol,v spMce.
2.4,11 NGCS Furictional BINTients
The following are h h-levO descripUons of our NGC',',S functional elements and key coirnponents 01f the
SOlUtron:
a Emergency Services Routing Proxy I Policy Routing Funchon (ESRPIPRF)-- This
cornponent is a SH`�'proxy server that rre)utes the cMls based on the provWoned routing pogdes
Pirough the ESInet.
0 Location Database (L.DB)—This component proWdes the iocation 4iformation for each craft
and callular device when rot is not proMed by the 0SF1,. The L.DB supports Ow new protocols
used in NGCS S01UfiWs as weH as lefjacy AU interfaces for tit'AP that have not&ansftioned to
NG9-1-1,
0 Ennergency Call Routing Function(ECRF)--This component is the geospatiM database that
Uses the GIS data to determine route URk and response agency URIs from Los-r queries, I he
service Bayer idend)(the responsible jurMiction for handfir"K;calls based on PIDF-10
resOufior ithin geograpWc boundaries.
6 Location Validation FLIFIChOn (L.)/F)—This component is where OSPs wiH vafidate civic
addresses (LIS reWrds)against the GiS dataset,
Sdukron Ovenrlew Q0
HIGHUGHTFI)PDRIIONS()F THIS DOCUMENT APF CC.NSDERERE)
E',ONFIDENTIAL BY MOTOROLA
Page 10
1950
Mmrfw,Courty Wmffr�ra Office UpdatAd Septernbw 27,202.4
ffintwoWs NGCS Ffopxal for Mongoe CuUrRy
* Spatial finterface(&)---"Elms cornponent receives GIS data updates frown the authoritative GIS
source and provislons them to the ECRF and t-VF databases,
* Emergency Servicers IP Pletwork(ESInet)—The proposed ESInet is a rnanaged IP network
that is redUndant, secure, and Oversely sourced. ft leverages (where available)a 9-1-1 grade,
path diverse, and carrier diverse WAN ser0ce between the NGCS kifraStWcture and the PSAP
call handfing systern infrastruclure locations, The USe Ot MUHiOe Protocol Label SwitcKng
(MPI.-S)and cornmerdal internet servkce provides scalabiFty arid resifience.
co Legacy Network Gateways (LNG) —These corrq:)oner,its terminate the exisfing legacy trunks
and drcuits from the OOP.
LNG availability arld survivability are achieved by distributing the OSP'FDM circuft across
mljltiple LNG-ProtocO Interworking FUnction(Flfl elernents such that the failure of one PIF
will not impact all the circuits from a given originating endpoint.The LNG-PIF interconnfacts
to the 1..N(3-,N1F0a IP protocols,induding SIR,
The LNG-Location lnterworh Function (LF)and LNG-NG9-1-1 Specific Interwork Funcfion
(NlF)exist wfttin a highly avadable and geographicaUy distdbUted application processing
environry'rent.The UF"and NIF operate to and control the IInterface to the Locafion
Database(LD8)to add kxafion to a legacy call.
* Legacy Selective Router Gateway (LSRG) — 'rhe LSRG iS Used for lnterconnecfing the
Motorola Call Routing Service to the exisfing legacy selective routers supporting adjacent
counties.
* Border Control Function (8CF)—Session Border Controllers (SBG)and firewaft forrn the
Border Control Function tor'securing ffie communication across the ESInet,
* Media Servers--This conrlponent provides SIP conferencing capaNNies wfth ftlnctionM
Oernents deployed redundanfly and diversely across ffie C oud serving regions.
* SecureSync Time and Frequency Reference System T"his component ensures the
accuracy and cxmsistency of Urne starrips added to event records, reports,log evients,etc. The
Motorola Call Rouflng Service includes this master Urne dock elernent installed redundanfly
within eadi of the Cloud serving reqons,which unseats the requ[rements recommended in
NENA-STA-(326,5-2022.
Note:Other provUers may rely cm inteanet connectMty to reach Va6OUS tllIle SOUrces,whicb creates a high level
of risk for outage,latency,and secwity concerns 1hereby u aking the accuracy of firre inc*nslstent
2A 12 ESInet
(-')ur Servke detivers routed 9-1-1 calls over an lP ESi net,leverag ng MPLS drcuft techndogy and
intemet based service through Starlink,Rir uc 0 gh vvhlcrn we create diverse and redundant last-mfle liocal
network connectivity to the call handfing systern host sfte(s). Customer.defined rotifing policies will be
created for both normal and tallover condftions,, To support transfc,,rs to and frorn nee hboring
judsd'lcfions, a predefined number of LSFZG trunks, as udenfified in the"Legacy interoperabilfty
Connections Indluded"section of this proposal, air R ironnectivity wHl be knduded for the purpose of
transferdrig 9 1-1 caHs,to ardjacent agendes.
2A,13 Legacy linteroperabiRy Connortons
To support interoperaNfity and trainsfers to and from n6ghbor4iqjuris(,ficfions, a Ipredefined number of
LSRG trur*s or W connectivity will be, included for the purpose of transferring 9-1-1 calls ft,) adjacent
Solution Overview
HnHUDHTED PORflONS OF TlilS DOCUMEN1 ARE CONSMERFRD
'�CNFIDENT]At,BY IrJIOTOROILA
1951
Movwoe Countj Sheffs Mce Uplated Saptember 27,2CPA
motomga7s NGCS Pripsal for monme courtj
agencies. For the purposes of this proposal,we have included 2(two)LSRG trunks for adjacent
agency transfers.
'Phis proposal inciudes 24 monffis of interoperability be'Ween Monroe County and the entifies/agencies
identified beiow, If Mteroperabifity is requ�red between other/addiflonal enfilies, an updated proposai or
change order wifl be required,
Miami—Dade(their co riversion to N GCS is expected to be cornp ete Vnfithln 12 nionths
2 4.14 Aiia�yfics and V�suahzafion["Md'I'Mard
The Motor,Oa Customer Web Portal (CWP) is the secutre, web--based interface for Managing,
Monitoring, and%lewing the Motorola NGCS Solution. Permission to CWP modules are persona based
fear sach user.
The CWP provides access to Dashboard, Situational Awareness, System Heafth, NGCS Basic Reports,
Case Management(trouNe tickets & Change Management), and Hnks to Pohcy Rokifing Ru[e (PRR)
tools and ExternM f-Zeporting.The CWP pAwW provides aUthorized useurs the ability to Mor,Jjtr)r System
StaUSUoS SUch as 9-1-1 cah routing activity, raH volurne, utflizabon vs, capacAy, etc,, 4-1 as near reakfirne
display frorn anywhere that you have an Internet connection,
2.4,"1.5 NSOC
The NSOC is as 24x7x365 Orperatk,)ns C,,)nter dedicated ten PUblic safety operations and staffed wft
techNcal resources o nee firig the recoirnrnended Dof..")8570 Support. Cerdfications, as weH as
cerfifications in Cisco, VMware,and Wcrosoft technologies.,As SUch,our personnel have the aNity to
rernotely troubleshoot and resoNe issues they are notjust"ticket takers'. The NSOC manages aP
incidents,kidudirag fickert handling, escaiafians,and notifica.flurls.
Services proAded by the NSO C iricJude:
Monitoring and Response
Engagement untH the issue is resolved. As the centrai point at contact, 1he NSOC owrm the
issue and slays engaged, providing oingo ng communicafion frorn the,firne of awareiness through
to issue resoUion
Dispatch Marragement
0 KnoWedge able techNcal resources to receive and cPasstfy user requests,and impernent
appropriate emgagernw-it processes to f,,icifflate resokiflon
* Remotearnalysis to h6lp identify as correcfive action plan
Q EngageMent of nextlevei managerrent(Senfice Manager)to enSUre timpiy cornmunica lions
0 Updates to the PSAPs YTianiagerFierit/staketioPden°s for origoing reqUeStS for service
2A.2 Interface to Your Existing Call tiandfing Sysemi
The proposed NUGS somatic irwcodes necessary software and services to de ver 9-1-1 uiHs routed by
the GCS syc.ikern to a PSAP's Ernergency CaN Fiandfing Systern. As indicated un ffie NGCS pmposal
drawings, the NGCS point of dernarcation is the PSAP--fiacing port(s) of the E&net egress network
circuit PSAJ,"termination router(s),
MG;UGHTED PORTI(MS OF THIS DOG PMENTARE CONSOERE.RD
CONFUEN",ML BY MOTOROLA
Page 12
1952
Mrmrao County Yierift Offick.,,, UpdWed September 27,2024
Warala's NGCS PToposal Rw Vorkrcke CouNy
In many instances, when hrnplefPenfirkg a inew cail irouting sokition or adding fee atour es to an existing
solution,there may be upqrades andlor systern configuration changes that wiV need to be irade to
aflow the existing caH handfing equiprnent to kiterfac(,�,�to the NG9-1-1 caH roufing solution. The design
for,cx)st of, and irn�.Aementatiorr of such acute ntW upgrades arid/or systern configUration changes is,
outside the scope of Ws proposal, and ShOLdd be S0Urc,,ed directly through your currently contracted
Emergency CaH Handling Systea�rn servrce provhder, We have previously connec.ted out,NGC S routing
to an Pntrado 1per v7'Cafi Handling Systern and have the knoWedge of what is requiredto do so.
2.5 GIS Data Readiness
WhHe NENA recamirnends ttiat US data ShOUld attain a 98%rnatch, rate v0th ALI belbre. moving into
NGCS, Motorola provides an MSAG fallback capability within its ECRF,wtvch reduces the Urne to get
your GS data ready for,NGCS. rhe.F--',CRFILVF AM$ User--configuraNe dato set pr rhy for matching
civic addirps%es, Our ECRF wflH match on address points, street centerillnes, and MSAG inforrnafiorw for
roLifing to the correct PSAP, in as hlerxchicaI fashion.
Priority shock be placed on the PSAP b0l.lgidary layer as tNs will be used for location-based rokifing of
wilreless caRs while you confinue to increase the aCCUracy and match rate of your GIS data's
addressing layers wrth the eAsfing ALA database.
It is recommerlded that the GIG data provMed confnrm to N ;Nu -STA-006: NENA Standw'd for NG9-1-1
GI S Data Model fr.,n-the data scherna of the GIS dataset. Howc-,.veer, as long as the 0S source data
suppoils the standard's reqt*ements through crxms-reffi-rail cing fields, our St will transform GIS data
into the NENA standard format for use in the ECRFILVF.
Along witta the tools that we provide for'YOUr GI S data rnaintenance and quality coritrol, we aW) have
the abUfty to assist with data rernediation.We pr(,,wlde a US data assessment upon project uNflafion,
after which you may choose to engage ratio L-ocation Services tearn for rernediation servicets. Our GIS
tearn is always available to consult with your staff regar(Nng any issues or qUesVons that you may have.
Solution OverAew sou ncts:
H*HLIGHTCD PCORT MNS OF THIS DOCUKIEN ARE:CONSMERPRO
CONROEN TPU,BY M07 OROLA
Page 13
1953
Monme County Sheriffs Office k ljpdated'Sep arnhar 27,2024
Motorde's NGCS PropcaM for Monroe County
Section 3
P 5 a
ricing
The following sectbn provides p6cing tor rinfAernenting the Motorola Call Routing Service basec.1 or)our
standard design and offering. Oul,proposW ouffines what is included in the service, what costs are, the
responsiNfity of the PSAP(eXCIUScOrls), and optionai itervis, If the scope of the project changes,
additional costs may be requiru,.-d,
31 NG'GS and ESInet S11"ervice
The table below prov�des pricing for the Motor6a CaN Routing Service for Monroe County.
ININ1011101111111K 2121=3120,1 2111 911".11100NNINNEMM,
Population Seived�82,170
Services NRC Mlointhly Rate MRC
Pop
Motorola Call Roudrug Service w4h Locatton Services $471.007 $0.184 $15121,
,,.And EStnet(two terrestrial and one Stadink drcuft
per craft handWig host);24 months' LNacy Selecfive
Rmiter Interconnection Sery ce
li Dial
Services NRC Monithl�j Rate Fmp MIRC
Legacy Se-Wictive Riower interconnection Servfce $0 $0.0145 $1,189
3.2 Condifions it Assunl-i pi. tions
1, NRC means Non-Recurring Charge to connect for a 48-rnonth pedod,
2. Ca RC mearrs Monthly ReCUrring Charge.
1 Pricing is based on ,oft-- month terryi agreement',
4a Termination charges will app�y for eady ten-ninatiom,
5. Pricing for the seneice renewal beyond the i6fial 48-rnongi tern)shall be mutually agreed to pdor
to the expirafion of the irdtial terrvi and may reflect MRC eq�..mkng $1,234,635, for 60 niorah
solution as detafled in this proposal.
6, 'This proposal is conditioned on, and subject to, the negoUaflon and execution of a mutuMly
acceptable Master wvice Agreement("NISA")and Service Order,Agreement(SOA"),including
a Statement of Work(Soo)that fully defines the implementation and"go live",which set forth
the applicable terms and conditions.
7 Sped al construction costs/charges are not nnck)ded in OLW proposa8 and are quoted s par aWy ff
required.
Pridn-9
HGHUGHII'D PORTrONS OF THmS DOCUMEN'T ARE CONSUERERD
CONrIDEN"FIAL BY MOTOROLA
Pige 14
1954
Monroe Counly Sherffs OfficH Ujxiated SepMsmbw 27,2024
MaturWa's NGr,;S Ptx,�piosW fm Monrcw.Cot n0y
& All pNces are eXCIUsive of appftaWe taxes, fees, and surcharges,
9. Order must be r ec6ved n o later than December 15,2024 for prid rig to be vafid
Peiring nvv,,vv,-,
HGHUGHTED POR70N$OF"THS DOCUMEN r ARE CONSOERERD
CONNDENTW.BY MOTORC)'-A
park,16
1955
Attachment B
Program Statutes and Regulations
This is a non-exhaustive list of statutes and regulations. The Recipient shall be aware of and
comply with all State and Federal laws, rules, policies, and regulations relating to its performance
under this Agreement.
Section 215.422, Florida Statutes Payments, warrants, and invoices; processing time
limits; dispute limitation; agency or judicial branch
compliance
Section 215.97, Florida Statutes Florida Single Audit Act
§�Ctio .971, Florida Statutes Agreements funded with federal and assistance
Section 2-16,181(16), Florida—Statutes --Approved budgets for operations and fixed capital
outlay.
Section 216.301, Florida Statutes Appropriations; undisbursed balances.
§e_cbon—216.347, Florida Statutes —Disbursement of grant and aids appropriations for
lobbying prohibited
_Section 216.3475 Florida—Statutes Maximum rateof—payment for services-funded under
General Appropriations Act or awarded on a non-
competitive basis
Section—28'-7,056, Florida...Statutes —Purch—a—sesfrorn" purchasing agreement and state term
contract
Section 287.057, Florida Statutes Procurement of comm.odities or contractual services
Section 288,005, Florida Statutes Return on investment is synonymous with Economic
benefits, which means the direct, indirect, and induced
gains in state revenues as a percentage of the State's
investment.
§_e_cboW_365._177_, Flo_rida Statutes_ cal of 9-11 Fcall-s—be—tween—sy—stems
Chapter 273, Florida Statutes State-Owned 'Tangible Personal Property
Chapter 691-72 Florida Administrative State-Owned Tangible Personal Property
Code
Chapter 274, Florida Statutes Tangible Personal Property Owned by Locai
Governments
Chapter 691-73, Florida Administrative Tangible Personal Property Owned by Local
Code Governments
----
-CFO MEMORANDUM NO. 20 Compliance Requirements for Agreements
CFO MEMORANDUM NO. 01 Contract and Grant Reviews and Related Payment
Processing Requirements
Chapter Florida Administrative Code STATE FINANCIAL I ASSISTANCE
. .. .. ...........
_P,
anc a x_g s
Reference Guidefor St—ate Expenditures —Reference Guide—for---State--,Expenditures
hay gEL
DMS-P1-25-07-12 Page I of 1
1956
Attachment C
STATEMENT OF ASSURANCES
To the extent the following provisions apply to this Agreement, the Recipient certifies that:
a) In receipt of the State funds, Recipient agrees to abide by all applicable local, State of Florida,
and federal regulations and laws.
b) No member, officer, or employee of the Recipient or its designees or agents, no member of
the governing body of the locality in which this program is situated, and no other public official
of the locality or localities who exercises any functions or responsibilities with respect to the
program during their tenure or for one year after, shall have any interest, direct or indirect, in
any contract or subcontract, or the proceeds, for work be performed in connection with the
program assisted under this Agreement. The Recipient shall incorporate in all contracts or
subcontracts a provision prohibiting any interest pursuant to the purpose stated above.
c) Recipient will establish safeguards to prohibit employees from using positions for a purpose
that is or gives the appearance of being motivated by a desire for private gain for themselves
or others, particularly those with whom they have family, business, or other ties pursuant to
section 112.313 and section 112.3135, F.S.
d) Recipient will notify the Department promptly of any unusual existing condition which hampers
the Contractor's work.
e) Recipient or its contracted and/or subcontracted vendor will obtain all required permits.
THIS SPACE INTENTIONALLY LEFT BLANK
DMS-P1-25-07-12 Page 1 of 1
1957
Attachment D
Request for Reimbursement cfFunds
Prepare on itemized request for reimbursement expenditures in each budget category for each deliverable.Attach copies urpurchase
orders and paid vouchers, invoices,copies of checks,journal transfers, and any other expenditure justifications which reflect the
deliverables provided during the reporting period. If there is insufficient space,please include details in an attachment.
.......... ......... .....................JA-C
�4 iwiq...............—.............
r.
�Y--d �, P ........................... .. ............ ...............
Unit Price Quantity Total Amount Previous Current Request
Deliverable Iterns Request Amount
Amount
B, Services(Le.Train�ng, Maintenance
and Warranty items)
Reimbursement ki-'�
Documentation Re
-Siq.,�q_T,atAuthor�zed Official Date
omS-pl-25'07-12 Page vvvc
1958
Aftachiment D (Continued)
Request-for Reimbursement of Funds
ITEMIZED LIST FOR REIMBURSEMENT REQUESTS
RECIPIENT: Monroe County AGREE MENT#: DMS-Pl-24-07,-12
Recipient's Date of delivery of DOCUMENTATION
Reference No. articles,completion List documentation(Recipient's purchase order,signed inventory Total Eliigble
(Warrant,Voudier, of work,or receipt,and name of the vendor or contractor/subcontractor)by Costs
Claim check,or performance category and line item in the approved project application and
C E ble
Scheduie No,) services. v itf es�fjion of the articles or services.
TOTAL
DMS-P1-25-07-12 Page 2 of 2
1959
Attachment
Quarteril
(1st Qtr. Jul 1-Sep 30, 2"d Qtr, Oct 1-Dec 31, 3'd Qtr. January 1- March 31, 4t" Qtr, April 1-June 30)
Coup rare Cournt h riffs Office
Report bar: 4th Qu rter Re port for ,_ 1-24-07-12
Report Date, 6 0 2025 —
Project Status Update (irnclUde milestones completed, percentage completed, and schedule with
estimated dates for cornpletiorn. pnCWde the program outcomes achieved, including any positive return our
investments gained by this program): Monroe County BOCC Ratification of S- 1-24-07-12
Agreement, approved at the March 25, 2025, meeting. WeeWy Project meetings continue,,
Circuit installs completed. Cutover date scheduled for September 24, 2025, project
proceeding on schedule.
Problems/Delays (Deschbe issues or circumstances affecting completion dote, milestones, the scope of
work, and/or cost): None at this time.
Cost StatuS. Cost
Unchanged
Unch rged Linder Budget Over Budget
.... ............ .
Notes: Invoice# 1187148408 received and paid in the amount of 2,4 0.00, Pending
receipt of cancelled check to submit for reirribuWursemernt.
Signature of Authorized Official ate
1960
Attachment IF
Warranties and Representations
Financial MgDaggment
Recipient's financial management system must include the following:
(1) Accurate, current, and complete disclosure of the financial results of this project or program
(2) Records that identify the source and use of funds for all activities. These records shall contain
information pertaining to grant awards, authorizations, obligations, unobligated balances, assets,
outlays, income, and interest.
(3) Effective control over and accountability for all funds, property, and other assets. The Recipient shall
safeguard all assets and assure that they are used solely for authorized purposes.
(4) Comparison of expenditures with budget amounts for each Request For Payment. Whenever
appropriate, financial information should be related to performance and unit cost data.
(5) Written procedures to determine whether costs are allowed and reasonable under the provisions of
this Agreement,
(6) Cost accounting records that are supported by backup documentation.
Comvetiltion
Any procurement shall be done in compliance with all local and State procurement rules and laws and
done in a manner to provide open and free competition.The Recipient shall be alert to conflicts of interest
as well as non-competitive practices among contractors that may restrict or eliminate competition or
otherwise restrain trade. In order to ensure excellent contractor performance and eliminate an unfair
competitive advantage, contractors that develop or draft specifications, requirements, statements of
work, invitations for bids, and/or requests for proposals shall be excluded from competing for such
procurements.
Codes of Conduct
The Recipient shall maintain written standards of conduct governing the performance of its employees
engaged in the award and administration of contracts. No employee, officer, or agent shall participate in
the selection, award, or administration of a contract supported by public grant funds if a real or apparent
conflict of interest would be involved. Such a conflict would arise when the employee, officer, or agent,
any member of his or her immediate family, his or her partner, or an organization which employs or is
about to employ any of the parties indicated, has a financial or other interest in the firm selected for an
award. The officers, employees, and agents of the Recipient shall neither solicit nor accept gratuities,
favors, or anything of monetary value from contractors or parties to subcontracts. The standards of
conduct shall provide for disciplinary actions to be applied for violations of the standards by officers,
employees, or agents of the Recipient.
Licensina and Permitting
All subcontractors or employees hired by the Recipient shall have all current licenses and permits
required for all of the particular work for which they are hired by the Recipient.
DIVIS-131-25-07-12 Page 1 of 1
1961
ATTACHMENT G
Certification Regarding Debarment,Suspension,
Ineligibility
And Voluntary Exclusion
Contractor Covered Transactions
(1) The prospective Contractor or subcontractor of Monroe County certifies,
by submission of this document, that neither it nor its principals are
presently debarred, suspended, proposed for debarment, declared
ineligible, or voluntarily excluded from participation by the State of
Florida.
(2) In accordance with the requirernents of section 287-135(5), F.S., the
vendor certifies that it is not participating in a boycott of Israel and is not
on the State Board of Administration's "Quarterly List of Scrutinized
Companies that Boycott Israel," available at
https://www.sba-fla,com/governance/global-governance-mandates/. At
the Department's option, the Contract may be terminated if the
Contractor is placed on the Quarterly List of Scrutinized Companies that
Boycott Israel (referred to in statute as the"Scrutinized Companies that
Boycott Israel List") or becomes engaged in a boycott of Israel,
(3) If the goods or services to be provided are $1 million or more, in
accordance with the requirements of section 287.135, F.S., the vendor
certifies it is not on the Scrutinized Companies with Activities in Sudan
List or the Scrutinized Companies with Activities in the Iran Terrorism
Sectors List (coil ectively, "Scrutinized List of Prohibited Companies"):
does not have business operations in Cuba or Syria; and is not on the
State Board of Administration's "Scrutinized List of Prohibited
Companies" available under the quarterly reports section at
sbafla Q i.......r...............9211Lq1q
: . c., i'd,e
(4) The Vendor certifies it has completed and provided an affidavit signed
by an officer or a representative of the Vendor under penalty of perjury
attesting that the Vendor does not use coercion for labor or services as
defined in section 787.06, F.
CONTRACTOR:
Motorola Solutions Connectivity, Inc. Monroe County
.�H- 111Wwon
Company Nu rne Recipient's Name
Katharine Gard I NGCS bales Director DMS-P1-25-07-12
Narne and Title Department's Cor&act NUMber
DMS-131-25-07-12 Page 1 of 1
1962
500 W Monroe St. Ste 4400
Street Address
Chicago,tit.60661
City,State,by
aiqnature
July 10,2025
Date
THIS SPACE INTENTIONALLY LEFT BLANK
DMS-Pl-25-07-12 Page 2 of 2
1963
Attachment H
Final Administrative Close qULR egg
rt
(Due within sixty(60)days of completion of the activities contained in the Agreement or sixty(60)days after
termination of the Agreement.)
County: Monroe County
Report Number: ..............
Report Date: ............. ............ ............ ............ ...........
Project Status Update (include milestones completed, percentage completed, and schedule with
estimated dates for completion. Include the program outcomes achieved and if the product/service
meets/exceeds/does not meet the requirements/standards/service performance):
Problems/Delays (Describe issues or circumstances that affected completion date, milestones, the scope
of work, and/or any open issues):
Lessons Learned (State the lessons learned in terms of a problem or issue. Describe the problem, and
identify recommended improvements to correct a similar problem in the future):
DMS-Pl-25-07-12 Page 1 of 1
1964
............. ........ ............. --------
COSt StatU& Cost Unchanged Under Budget Over Budget
............. ........ .............
Notes:
.. .............................
Signature of ALIthorized Official Date
...........
DMS-Pl-25-07 12 Page 2 of 2
1965
Attachment I
Request for Payment to Rural Community or Rural Area of Opportunity
(Rural Payment)
Prepare an itemized Request for Payment to Rural Community or Rural Area of Opportunity in each budget category for each deliverable.
Attach copies of purchase orders, itemized invoices,and any other expenditure justifications which reflect the deliverables provided
during the reporting period. If there is insufficient space,please include details in an attachment.
[Re Monroe Count Vrntmlrnentatiorn Iumler:..........
BuAget�Laj�,gq
........... .....------
Unit Price Quantity rotW-Am-ou-n'-i '-"---P--r-ev`ious t urirent Request--,
Deliverable Items M Request AMOUnt
Arr-io u n t
A. Systerns(Hardware,Software,
Equipment&Labor)
6,services(-i.e.'"Draining,-- 'Maintenance- --'-
and Warranty Items)
...........---..............-........................ .... ..................... ...............................
Request for Payment to Rural Community or Rural Area of
............... ...._Total --- ................. ........................
............................. ........................................ .............................................. .......................
A proximate amount of fundinq�av4l La rqen ,4!e_ffq__ oJ%
tall -------- ....................
Documentation Received :
1111—........... ----___I---___............"I'll--—-----------..........................1111- .......-.11-.........I--...................----.......... ......................
--l",................. .................
.,&9nature of Authorized Official Date
................ ....................- ............... .........- ....................... ............
DMS-PI-25-07-12 Page I of 2
1966
Attachment I (Continued)
Request for Payment to Rural Community or Rural Area of
Opportunity
ITEMIZED LIST FOR PAYMENT REQUESTS
REC PNENT: Monroe County AGREEMENT#: DMS-P1-25-07-12
'W R
Recipient's
e C a"
f ra
or",e 0
N uc o
Date of delivery of DOCUMEN'TATION
Reference No articles,completion L.Ist documentation(Recipient's purchase order,signed inventory Total 7EDgible
[(Warrant,Voucher, of work,or receipt,and name of the vendor or contractor/subcontractor}by Costs��Jjr�� 0 -oved project app5cation and
or
0aim check,or performance category and line item in the appT
je
0
Sch-edUle No.) services. brief sLgjr plion-of qi-e a1licl.aspr services.
TOTAL
DMS-Pl-25-07-12 Page 2 of 2
1967