HomeMy WebLinkAboutItem C31COUNTY of MONROE
The Florida Keys
BOARD OF COUNTY COMMISSIONERS
Mayor Michelle Lincoln, District 2
Mayor Pro Tem David Rice, District 4
Craig Cates, District 1
James K. Scholl, District 3
Holly Merrill Raschein, District 5
Regular Meeting
January 28, 2026
Agenda Item Number: C31
26-0309
BULK ITEM: Yes DEPARTMENT: Information Technology
TIME APPROXIMATE: No. STAFF CONTACT: Alan MacEachern.
AGENDA ITEM WORDING: Approval of Amendment No. 5 to the Oracle Public Sector
Compliance and Regulation Product Agreement between DLT Solutions, LLC and Monroe County to
authorize up to $54,193.00 (billed in 4 quarterly payments of $13,548.25) for consulting and technical
services to to provide support within the County's Oracle Permitting and Licensing (OPAL) electronic
platform.
ITEM BACKGROUND:
Approval of the Amendment No. 5 to the Oracle Public Sector Compliance and Regulation Product Agreement
between DLT Solutions, LLC and Monroe County ("Agreement") will authorize up to $54,193.00 (billed in 4
quarterly payments of $13,548.25) for consulting and technical services to help extend the County's Oracle
Permitting and Licensing (OPAL) application by assisting in validating and supporting new releases, testing
current bug fixes and supporting new paperless workflows in Growth Management.
PREVIOUS RELEVANT BOCC ACTION:
Agenda Item - J10, April 16, 2025 - Approved one (1) year of SaaS/Licensing Fees
Agenda Item - C 15, January 15th, 2025 - Ratified earlier Approval of Amendment No. 3 to Agreement (including attachments)
Agenda Item - C16, December I Ith, 2024 - Approved Amendment No. 3 to Agreement
Agenda Item - C16, April 17, 2024 - Approved one (1) year of SaaS/Licensing Fees
Agenda Item - C23, May 17th, 2023 - Approved Amendment No. 2 to Agreement
Agenda Item - F38, November 15th, 2022 - Approved Amendment No. 1 to Agreement
Agenda Item - C5, April 21 st, 2021 - Approved Original Agreement
INSURANCE REQUIRED: Yes
CONTRACT/AGREEMENT CHANGES:
STAFF RECOMMENDATION
Approve
DOCUMENTATION:
Amendment No. 5 Oracle Public Sector SaaS Product (Atty Approved 1-15-25).pdf
EXHIBIT A- DLT Quote Ref 1983558 (002).pdf
EXHIBIT B- DLT Fixed Price Services Description Quote 5383327 dated 12-11-2025 (002).pdf
Sole Source Memo - OPAL-DLT Day 2 Services - 2026.pdf
FINANCIAL IMPACT:
Up to $54,193.00 to be paid out of Building Fees, Planning Fees or Ad Valorem funding based on use.
C31. Approval of Amendment No. 5 to the Oracle Public Sector Compliance and Regulation
Product Agreement between DLT Solutions, LLC and Monroe County to authorize up to
$54,193.00 (billed in 4 quarterly payments of $13,548.25) for consulting and technical
services to to provide support within the County's Oracle Permitting and Licensing (OPAL)
electronic platform.
AMENDMENT NO.5 TO THE AGREEMENT FOR IMPLEMENTATION OF ORACLE
PUBLIC SECTOR COMPLIANCE AND REGULATION PRODUCT
This Amendment No. 5 is made this day of , 20_ by and between
the Monroe County, Florida, through the Monroe County Board of County Commissioners (the
"COUNTY"), and DLT Solutions, LLC ("DLT" or "CONTRACTOR"), and amends the Agreement
between Monroe County, Florida, and DLT Solutions, LLC, for implementation of the
Oracle Public Sector Compliance and Regulation Product dated April 21, 2021 ("Original
Agreement"), the Amendment No. 1 thereto dated November 15, 2022 (Amendment No. 1),
the Amendment No. 2 thereto dated May 18, 2023 (Amendment No. 2), the Amendment
No. 3 thereto dated December 11, 2024 (Amendment No. 3), and the Amendment No. 4 dated
May 21, 2025, and the parties agree as follows:
W I T N ESSETH:
WHEREAS, on April 21, 2021, the parties entered into the Agreement to implement the
software product known as Oracle Public Sector Compliance and Regulation (PSCR) product, to
be utilized by the County's Building and Code Compliance Departments for processing and
issuing building permits, contractor licenses, code cases, and other related functions; and
WHEREAS, on November 15, 2022, the parties agreed to amend the Agreement, later
referred to as Amendment No. 1, to add additional support services required for implementation
of the PSCR product; and
WHEREAS, on May 17, 2023, the Board of County Commissioners approved an
Amendment No. 2, wherein the last party signed on May 18, 2023 (forming the effective date),
memorializing the parties' understanding that the additional services provided for therein would
commence (retroactively to February 28, 2023) and continue for eight (8) consecutive quarters
thereby extending the term of the underlying agreement to at least February 27, 2025; and
WHEREAS, on April 17, 2024, at its duly noticed public meeting, the Board of County
Commissioners granted approval of a one (1)-year extension of the licensing agreement with DLT
Solutions, LLC pursuant to DLT Quote #: 5224077 depicting annual licensing/subscription fees
for a period starting on May 30, 2024 and ending on May 29, 2025; and
WHEREAS, on December 11, 2024, the parties entered into Amendment No. 3 in order
to ratify the earlier extension, and clarify and memorialize that the first 1-year extension term had
been exercised and it started on April 21, 2024 and was slated to end on April 20, 2025, and to
further ensure continuity of services, through the very same Amendment No. 3 the parties
extended the agreement for a second 1-year period starting on April 21, 2025 and ending on April
20, 2026; and
WHEREAS, additionally, Amendment No. 3 approved a new scope of
professional/consulting services with assigned pricing for general and routine services, and
clarified that the services would be billed as -used and never forfeited; and
WHEREAS, on April 16, 2025, at its duly noticed public meeting, the Board of County
Commissioners approved by motion the new annual licensing/subscription fees with DLT
Solutions, LLC pursuant to DLT Quote #: 5304039 depicting said fees for a period starting on May
30, 2025 and ending on May 29, 2026; and
Page 1 of 5
WHEREAS, to avoid confusion, the parties agreed that the price increases reflected in the
DLT Quote #: 5304039 depicted annual licensing/subscription fees for a period starting on May
30, 2025 and ending on May 29, 2026 are formally accepted, and Amendment No. 4 constitutes
written approval by the parties as of the date of the April 16, 2025 (retroactively); and
WHEREAS, it was agreed that the parties may exercise such extensions of the underlying
agreement, including the renewal of annual licensing/subscriptions (and any associated fee
increases), in any manner that is consistent with the Section 7.4.1, as amended in Amendment
No. 3 (i.e. "Renewals may be authorized administratively subject to the purchasing authority of
the County Administrator pursuant to the County's Purchasing Policy."); and
WHEREAS, in Amendment No. 4, a separate, but concurrent, scope of
professional/consulting services was established with assigned pricing for specific project
creation and implementation services; and
WHEREAS, said professional/consulting services for the specific project
creation/implementation effort detailed in "Exhibit C" therein, the Time and Materials Services
Exhibit (DLT Quote #: 5295430) dated April 15, 2025 (3 pages), and "Exhibit D," the Price
Quotation (DLT Reference #:1908537) dated April 15, 2025 (2 pages), and such additional
services were to be provided for the not -to -exceed total of $60,415.00, to be invoiced as used
(billed -as -used), consistent with the provisions for ordering additional services pursuant to
Sections 3.1 and 3.2, within Article III, "Additional Products and Services," of the Original
Agreement; and
WHEREAS, the additional services purchased pursuant to "Exhibit C" and "Exhibit D" to
Amendment No. 4 were available to the County for a period of six (6) months from the effective
date of Amendment No. 4, at the end of six (6) months any unused available balance from the
not -to -exceed total would not be billed to the County, and the natural expiration of those services
would not impact the underlying term of the agreement; and
WHEREAS, furthermore, the professional services purchased thereunder would not
impact the available professional service balances that exist pursuant to "Exhibit A" and "Exhibit
B" of the agreement, as incorporated by Amendment No. 3 on December 11, 2024; and
WHEREAS, while the professional services purchased thereunder could be used
concurrently, said services must have been billed separately from any other professional services
previously authorized under the agreement in order to keep accurate accounting of each draw -
down professional services balance; and
WHEREAS, in this Amendment No. 5, a 1 (one) year agreement for fixed price
professional/consulting services in the total amount of $54,193.00, paid in quarterly payments of
$13,548.25, as detailed in Exhibit A (consisting of DLT Price Quotation Reference No. 1983558,
dated 12/11/2025), is being entered into by the parties, the term of the agreement running from
February 2, 2026, to February 1, 2027; and
WHEREAS, said the scope of fixed price services consist of related (to previously licensed
software), separate, but concurrent, professional/consulting services, namely, Oracle provided
assistance with running and operating the Oracle Permitting and Licensing (OPAL) platform
(previously licensed and implemented) being used by a plurality of County departments, by
planning for and executing upgrades, helping County staff understand new features and
Page 2 of 5
functionality, and deploy new functionality, as detailed in Exhibit "B" (consisting of DLT Quote #
5383327); and
WHEREAS, while the professional/consulting services purchased hereunder can be used
concurrently, said services must be billed separately from any other professional services
previously authorized under the original agreement and amendments thereto outlined above, in
order to keep accurate accounting of each draw -down professional services balance; and
NOW, THEREFORE, based on the promises and covenants herein contained, the parties
agree as follows:
1. The recitations referred to above are true and correct, and are hereby adopted and
incorporated as if set forth in full. The parties seek to describe changes in the existing agreement
in following ways: 1) words in strike through type are deletions from existing text, 2) words in
underline type are additions to existing text, and 3) asterisks (***) indicate existing text not shown.
2. The parties ratify the January 28, 2026, Board of County Commission approval of
DLT Quote #: 1983558 depicting quarterly fees for a period starting on February 2, 2026, and
ending on February 1, 2027, and provide that pursuant to Paragraph 1.2 of the underlying
Agreement between Maricopa County and DLT Solutions LLC, the term of the annual
licensing/subscription may extend beyond the term of the Master Agreement (i.e. February 1,
2027 extends beyond the current term of the Agreement ending on April 20, 2026). Should the
parties desire to extend the Agreement prior to February 1, 2027, it is hereby agreed that such
extensions and licensing/subscription renewals may be accomplished in any manner that is
consistent with Section 7.4.1, as amended by Amendment No. 3, dated December 11, 2024.
3. The parties hereby adopt and incorporate the new (concurrent) professional
services for specific project creation/implementation efforts that is detailed in "Exhibit B," the Fixed
Price Services Exhibit B (DLT Quote #: 5383327) dated December 11, 2025 (3 pages), and
"Exhibit A," the Price Quotation (DLT Reference #:1983358) dated December 11, 2025 (2 pages),
and such additional services will be provided for the not -to -exceed total of $54,193.00, to be
invoiced after services are rendered to the County, pursuant to the terms and conditions of the
Agreement. Invoices must be acceptable to the Monroe County Office of Clerk and Comptroller
(County Clerk). Acceptability to the County Clerk is based upon generally accepted accounting
principles and such laws, rules and regulations as may govern the disbursal of funds by the
County Clerk.
4. The parties agree that "Exhibit A" and "Exhibit B" describe the current and
operative scope of services defined in the Agreement. Should the parties desire to update or
change the operative scope of services, an amendment with equal formally must be executed by
both parties. Any linked terms and conditions that are incorporated into any exhibit, proposal, or
quote must be those terms and conditions as they existed on the effective date of the Agreement
that incorporated said exhibit, proposal, or quote, and not inconsistent herewith.
5. This Agreement constitutes the entire understanding between the CONTRACTOR
and the COUNTY regarding this Amendment No. 4 to the Agreement, and all other terms and
conditions of the Agreement, Amendment No. 1, Amendment No. 2, Amendment No. 3, and
Amendment No. 4, not previously repealed or amended, nor amended hereby, shall remain in
full force and effect and are incorporated herein.
Page 3 of 5
IN WITNESS WHEREOF, the parties hereto have executed this Amendment No. 4 the
day and year first above written.
CONTRACTOR: DLT SOLUTIONS, LLC
/ 6 01/20/2025 D5:17 'N
By:
Signature
STATE OF VIRGINIA
COUNTY OF FAIRFAX
Len Winter, Senior
Director of Sales
The foregoing instrument was sworn to/affirmed and acknowledged before me by
means of ❑ physical presence or 0 online notarization, this 20th day of January, 2026,
by Len Winter, Senior Director of Sales, vested with Authority of DLT Solutions, LLC, a Virginia
LLC. He/She is personally known to me/or has produced photo ID (type of identification) as
identification.
o°.0.WIr�T�°' L;sU \A4JQ 01/20/2026052ai
ELECTRON IC
NOTARY PUBLIC Signature of Notary Public
REG. #7640203
';MY COMMISSION.' —<i
p EXPIRES
%'Xy�'•,, 05/31/2027,r \�0,: Lisa White
OF(Print &Stamp Commissioned Name of Notary Public)
Online Notary Public. This notarial act
involved the use of online audio/video
communication technology. Notarization
facilitated by SIGNiXOO
Amendment No. 4 to Agreement between
MONROE COUNTY, FL and DLT SOLUTIONS, LLC
for Oracle Public Sector Compliance and Regulation (PSCR) Product & Services
BOARD OF COUNTY COMMISSIONERS OF MONROE COUNTY, FLORIDA:
(Seal)
Attest: Kevin Madok, Clerk
As Deputy Clerk
By:
Mayor James K. Scholl
Page 4of5
Monroe CotanyA[torney
Approved as to legal form & sufficiency: Approved as to FormAnd Legal sufficiency
/ rf
`'worn/ 1 �n�nu.�,l✓�.
Donald Townsend, Jr.
Assistant County Attorney
Date: Jan 15,2026, 4:10 prn
Donald E. Townsend, Jr., Assistant County Attorney
Page 5 of 5
Quote,: 5383327
FRefeirE)i nC 1983558
TD Y hIE Price Quotation Data:12/11/2025
Expires: 02/28/2026
1fo: Alan MacEachern
Monroe County Board of County
Commissioners
2798 Overseas Highway
Marathon, FL 33050
[::Ih ine: (305) 453-8792
Fax:
E i r4ill: maceachern-alan@monroecounty-fl.gov
fp CDII....1f iPairtl:IC o,
1 DLT000-FFP
FIRM Fixed Price Professional Services
Quarterly Post -Production Support Report 1
2. DLT000-FFP
FIRM Fixed Price Professional Services
Quarterly Post -Production Support Report 2
3 DLT000-FFP
Exhibit A
f=horn:
Jessica Marino
DLT Solutions, LLC
2411 Dulles Corner Park
Suite 800
Herndon, VA 20171
Rhoirrie:
(703) 773-9262
Fax:
(703) 773-9262
E:::r nalill:
jessica.marino@dlt.com
Contract
Qty Unit IPiriice
E::::xt, IPiriice
MSTATE-ORCL-USC
1 $13,548.25
$13,548.25
MSTATE-ORCL-USC
1 $13,548.25
$13,548.25
MSTATE-ORCL-USC
1 $13,548.25
$13,548.25
FIRM Fixed Price Professional Services
Quarterly Post -Production Support Report 3
4 DLT000-FFP MSTATE-ORCL-USC 1 $13,548.25 $13,548.25
FIRM Fixed Price Professional Services
Quarterly Post -Production Support Report 4
r o't d
$54,193.00
Contract Serial No. 180233-001
Contract Expires: 11/30/2028
UEI - F1 N2KDGBDTU8
Federal ID #: 54-1599882
FOB: Destination
Terms: Net 30 (On Approved Credit)
DLT accepts VISA/MC/AMEX
Ship Via: Fedex Ground/UPS
THIS QUOTE IS SUBJECT TO THE TERMS AND CONDITIONS OF CONTRACT SERIAL NUMBER 180233.
CUSTOMER IS DIRECTED TO INCORPORATE (BY REFERENCE) THIS QUOTE IN ANY RESULTING
TASK/DELIVERY ORDER OR AWARD. THE TERMS OF THE AFOREMENTIONED CONTRACT ARE THE
ONLY CONTROLLING TERMS AND ANY TERMS OR CONDITIONS CONTAINED IN AN ORDER, AWARD OR
OTHER INSTRUMENT OF BUYER, WHICH ARE IN ADDITION TO OR INCONSISTENT WITH ANY OF THE
TERMS OR CONDITIONS CONTAINED IN THOSE REFERENCED HEREIN, SHALL NOT BE BINDING ON DLT
OR ITS MANUFACTURERS AND SHALL NOT APPLY UNLESS SPECIFICALLY AGREED TO IN WRITING BY
f:D11..:11 C,0IVIFIIICDIf.::JIV IfIAII... Page 1 of 3
Quote: 5383327
[:Refeir'E;ince: 1983558
Price Quotation �Dat: 12/11/2025
Expires: 02/28/2026
DLT
CPARs requests should be sent to the attention of Steve Wells at cpars@dlt.com.
IDII 11 CONIFIDII IN 11 IIAII Page 2 of 3
Quote,: 5383327
}. FRefeiExlrnC 1983558
Price Quotation Data:12/11/2025
Expires: 02/28/2026
III III llll j CI l: DLT Solutions, LLC Mall DLT Solutions, LLC
. . a Bank of America P.O. Box 743359
.................L ..III......... ABA # 111000012 Atlanta, GA 30374-3359
Acct # 4451063799
Customer orders are subject to all applicable taxes and regulatory fees.
Documentation to be submitted to validate Invoice for payment:
a. Authorized Services shall be invoiced with a corresponding time report for the period of performance identifying names,
days, and hours worked.
b. Authorized reimbursable expenses shall be invoiced with a detailed expense report, documented by copies of supporting
receipts.
c. Authorized Education or Training shall be invoiced with a Report identifying date and name of class completed, and where
applicable the name of attendees.
The Quote Number referenced above incorporates Oracle's Technical Support Policies located at:
http://www.oracle.com/us/support/policies/index.htmi. Issuance of an order pursuant to this quote is acknowledgement and
acceptance of these terms and conditions. Please reference and incorporate this Quote Number on your purchase order.
:D11..:11 t°OIINIFIIICDIi.::JIV IfIlDfll... Page 3 of 3
Exhibit B
December 11, 2025
Monroe County, FL
Fixed Price Services Exhibit 1
DLT Quote #: 5383327
Expiration Date: 28-FEB-2026
1. Description of Services.
A. Services.
Oracle will provide You with the following Services related to Your implementation of the Oracle
Permitting and Licensing ("OPAL") platform. Specifically, Oracle will assist with running and operating
your OPAL platform by planning for and executing upgrades, helping you understand new features and
functionality, and deploying new functionality.
Oracle will provide Such Services for period of one (1) year, starting 02-FEB-2026, shall be limited to up
to forty (4o) hours per quarter for up to four (4) quarters. Any portion of the quarterly hours not used
within the relevant quarter will expire at the end of such quarter; any unused amounts are non-refundable
and are forfeited upon expiration.
Services included in the scope of this exhibit are:
1. Planning and coordination of services to be completed quarterly.
2. Guidance and assistance with process and procedures around quarterly upgrades, including testing.
3. Review, training, and demonstration of new product features and functions.
4. Identification of quarterly release features applicable to You.
5. End user management.
6. Incident response coordination.
7. Assistance with configuration, integrations, reports and dashboards.
8. Annual citizen experience usability study.
9. Delivery of Quarterly Post -Production Support Report.
io. Reoccurring Status Meeting.
B. Deliverables.
No.
Deliverable Name
Deliverable Description
Quarterly Post-
Electronic delivery of the document, for one (1) quarter of post -production
1
Production Support
support, which indicates the completion of the post -production support for the
Report 1
quarter, to Your project manager, as described in Section 1.A.9. above.
Quarterly Post-
Electronic delivery of the document, for one (1) quarter of post -production
2
Production Support
support, which indicates the completion of the post -production support for the
Report 2
quarter, to Your project manager, as described in Section 1.A.9. above.
Quarterly Post-
Electronic delivery of the document, for one (1) quarter of post -production
3
Production Support
support, which indicates the completion of the post -production support for the
Report 3
quarter, to Your project manager, as described in Section 1.A.9. above.
Quarterly Post-
Electronic delivery of the document, for one (1) quarter of post -production
4
Production Support
support, which indicates the completion of the post -production support for the
Report 4
quarter, to Your project manager, as described in Section 1.A.9. above.
2. Acceptance of Deliverables.
Upon completion of of any deliverable set forth in Section 1.13 above, Oracle shall provide a copy to You and
demonstrate that the deliverable conforms to its description upon Your request. You shall have three (3)
business days after Oracle's submission of a deliverable ("acceptance period") to provide written notice of
acceptance or rejection. Failure to provide such notice within an acceptance period shall cause a deliverable
to be deemed accepted.
If You reject a deliverable, You must specify the deficiencies in detail in the written notice. Oracle will use
reasonable efforts at no cost to You to promptly cure any such deficiencies, and You shall have a new
acceptance period to provide written notice of acceptance or rejection.
3. Project Management.
You and Oracle each agree to designate a project manager who shall work together to facilitate an efficient
delivery of the Services. Your project manager shall have the authority to approve Services on Your behalf.
Oracle shall have the sole right to exercise direct control and supervision over the work assignments of
Oracle resources.
4. Fees, Expenses, and Taxes.
A. You agree to pay DLT the fee specified below for the Services and deliverables. This fee does not include
expenses or taxes. Once a deliverable is accepted, or deemed accepted, in accordance with Section 2
(Acceptance of Deliverables) above, the corresponding fee for such deliverable specified below becomes
due and payable and Oracle shall thereafter invoice, and You shall pay, such fee; this payment obligation
shall become non -cancelable and the sum paid non-refundable on such acceptance date.
Deliverable No.
Deliverable Name
Deliverable Fee
1
Quarterly Post -Production Support Report 1
$13,548.25
2
Quarterly Post -Production Support Report 2
$13,54$-25
3
Quarterly Post -Production Support Report 3
$13,548•25
4
Quarterly Post -Production Support Report 4
$13,548.25
Total Fixed Fee
$54,193.00
Any expenses will be invoiced monthly.
5. Your Cooperation.
A. Limit Oracle's access to any production environments or shared development environments to the extent
necessary for Oracle to perform Services.
B. Assign and provide one (1) point of contact to request work from Oracle staff via Oracle point of contact.
6. Project Assumptions.
A. The parties acknowledge and agree that the performance of Services does not require or involve the
processing of personal data.
B. A formal request process will be established whereby You can request Services from Oracle as part of this
engagement; however, Oracle will have no obligation to perform such requested Services except pursuant
to the change control process in accordance with section B.5 of the ordering document.
C. A person day is defined as one (1) person working for up to eight (8) hours, which need not be continuous.
D. All Services will be performed remotely.
E. Anything not expressly identified in Section 1 above is not included in the scope of, or fees for, the
Services.
EXHIBIT
Qu,mte: 5383327
. FRefelreiric 1983558
° TD Y N 'X Price Cie Quotation I )ate 12/11 /2025
1::.::.: 1p li lrves: 02/28/2026
IEo: Alan MacEachern f=iroirn: Jessica Marino
Monroe County Board of County DLT Solutions, LLC
Commissioners 2411 Dulles Corner Park
2798 Overseas Highway Suite 800
Marathon, FL 33050 Herndon, VA 20171
f=1Irn )i ne° (305) 453-8792 f=11hcirne: (703) 773-9262
E ax° E ax° (703) 773-9262
Eirnalill: maceachern-alan@monroecounty-fl.gov Einr4ll° jessica.marino@dlt.com
ff f:bll....11 IPa in No, Contract Qty t..Dnlit IPirlia:e Ext. I1:'kirlia:e
1 DLT000-FFP MSTATE-ORCL-USC 1 $13,548.25 $13,548.25
FIRM Fixed Price Professional Services
Quarterly Post -Production Support Report 1
DLT000-FFP MSTATE-ORCL-USC 1 $13,548.25 $13,548.25
FIRM Fixed Price Professional Services
Quarterly Post -Production Support Report 2
DLT000-FFP MSTATE-ORCL-USC 1 $13,548.25 $13,548.25
FIRM Fixed Price Professional Services
Quarterly Post -Production Support Report 3
DLT000-FFP MSTATE-ORCL-USC 1 $13,548.25 $13,548.25
FIRM Fixed Price Professional Services
Quarterly Post -Production Support Report 4
III""""O't.a
Contract Serial No. 180233-001
Contract Expires: 11/30/2028
UEI - F1 N2KDGBDTU8
Federal ID #: 54-1599882
FOB: Destination
Terms: Net 30 (On Approved Credit)
DLT accepts VISA/MC/AMEX
Ship Via: Fedex Ground/UPS
THIS QUOTE IS SUBJECT TO THE TERMS AND CONDITIONS OF CONTRACT SERIAL NUMBER 180233.
CUSTOMER IS DIRECTED TO INCORPORATE (BY REFERENCE) THIS QUOTE IN ANY RESULTING
TASK/DELIVERY ORDER OR AWARD. THE TERMS OF THE AFOREMENTIONED CONTRACT ARE THE
ONLY CONTROLLING TERMS AND ANY TERMS OR CONDITIONS CONTAINED IN AN ORDER, AWARD OR
OTHER INSTRUMENT OF BUYER, WHICH ARE IN ADDITION TO OR INCONSISTENT WITH ANY OF THE
TERMS OR CONDITIONS CONTAINED IN THOSE REFERENCED HEREIN, SHALL NOT BE BINDING ON DLT
OR ITS MANUFACTURERS AND SHALL NOT APPLY UNLESS SPECIFICALLY AGREED TO IN WRITING BY
DLT.
CPARs requests should be sent to the attention of Steve Wells at cpars@dlt.com.
Ctll... 11 COIN IF Illralf.:::IN11 IV\IL.. I '1 of 2
EXHIBIT
Qu,mte: 5383327
" Quotation f�;t�rel°ice1983558P.0I date 12/11 /2025
E:.::.: clplillrves: 02/28/2026
,r;:;i DLT Solutions, LLC 1;,11: DLT Solutions, LLC
4 III III ..... 0III Bank of America P.O. Box 743359
ABA # 111000012 Atlanta, GA 30374-3359
Acct # 4451063799
Customer orders are subject to all applicable taxes and regulatory fees.
Documentation to be submitted to validate Invoice for payment:
a. Authorized Services shall be invoiced with a corresponding time report for the period of performance identifying names,
days, and hours worked.
b. Authorized reimbursable expenses shall be invoiced with a detailed expense report, documented by copies of supporting
receipts.
c. Authorized Education or Training shall be invoiced with a Report identifying date and name of class completed, and where
applicable the name of attendees.
The Quote Number referenced above incorporates Oracle's Technical Support Policies located at:
http://www.oracle.com/us/support/policies/index.htmi. Issuance of an order pursuant to this quote is acknowledgement and
acceptance of these terms and conditions. Please reference and incorporate this Quote Number on your purchase order.
1...11 C0INF111DIf. IN ICIV\II... 12 can`;
December 11, 2025
Monroe County, FL
Fixed Price Services Exhibit 1
DLT Quote #: 5383327
Expiration Date: 28-FEB-2026
1. Description of Services.
A. Services.
Oracle will provide You with the following Services related to Your implementation of the Oracle
Permitting and Licensing ("OPAL") platform. Specifically, Oracle will assist with running and operating
your OPAL platform by planning for and executing upgrades, helping you understand new features and
functionality, and deploying new functionality.
Oracle will provide Such Services for period of one (1) year, starting 02-FEB-2026, shall be limited to up
to forty (4o) hours per quarter for up to four (4) quarters. Any portion of the quarterly hours not used
within the relevant quarter will expire at the end of such quarter; any unused amounts are non-refundable
and are forfeited upon expiration.
Services included in the scope of this exhibit are:
1. Planning and coordination of services to be completed quarterly.
2. Guidance and assistance with process and procedures around quarterly upgrades, including testing.
3. Review, training, and demonstration of new product features and functions.
4. Identification of quarterly release features applicable to You.
5. End user management.
6. Incident response coordination.
7. Assistance with configuration, integrations, reports and dashboards.
8. Annual citizen experience usability study.
9. Delivery of Quarterly Post -Production Support Report.
10. Reoccurring Status Meeting.
B. Deliverables.
No.
Deliverable Name
Deliverable Description
Quarterly Post-
Electronic delivery of the document, for one (1) quarter of post -production
1
Production Support
support, which indicates the completion of the post -production support for the
Report 1
quarter, to Your project manager, as described in Section 1.A.9. above.
Quarterly Post-
Electronic delivery of the document, for one (1) quarter of post -production
2
Production Support
support, which indicates the completion of the post -production support for the
Report 2
quarter, to Your project manager, as described in Section 1.A.9. above.
Quarterly Post-
Electronic delivery of the document, for one (1) quarter of post -production
3
Production Support
support, which indicates the completion of the post -production support for the
Report 3
quarter, to Your project manager, as described in Section 1.A.9. above.
Quarterly Post-
Electronic delivery of the document, for one (1) quarter of post -production
4
Production Support
support, which indicates the completion of the post -production support for the
Report 4
quarter, to Your project manager, as described in Section 1.A.9. above.
2. Acceptance of Deliverables.
Upon completion of of any deliverable set forth in Section 1.13 above, Oracle shall provide a copy to You and
demonstrate that the deliverable conforms to its description upon Your request. You shall have three (3)
business days after Oracle's submission of a deliverable ("acceptance period") to provide written notice of
acceptance or rejection. Failure to provide such notice within an acceptance period shall cause a deliverable
to be deemed accepted.
If You reject a deliverable, You must specify the deficiencies in detail in the written notice. Oracle will use
reasonable efforts at no cost to You to promptly cure any such deficiencies, and You shall have a new
acceptance period to provide written notice of acceptance or rejection.
3. Project Management.
You and Oracle each agree to designate a project manager who shall work together to facilitate an efficient
delivery of the Services. Your project manager shall have the authority to approve Services on Your behalf.
Oracle shall have the sole right to exercise direct control and supervision over the work assignments of
Oracle resources.
4. Fees, Expenses, and Taxes.
A. You agree to pay DLT the fee specified below for the Services and deliverables. This fee does not include
expenses or taxes. Once a deliverable is accepted, or deemed accepted, in accordance with Section 2
(Acceptance of Deliverables) above, the corresponding fee for such deliverable specified below becomes
due and payable and Oracle shall thereafter invoice, and You shall pay, such fee; this payment obligation
shall become non -cancelable and the sum paid non-refundable on such acceptance date.
Deliverable No.
Deliverable Name
Deliverable Fee
1
Quarterly Post -Production Support Report 1
$13,548.25
2
Quarterly Post -Production Support Report 2
$13,548•25
3
Quarterly Post -Production Support Report 3
$13,548.25
4
Quarterly Post -Production Support Report 4
$13,548•25
Total Fixed Fee
$54,193.00
Any expenses will be invoiced monthly.
5. Your Cooperation.
A. Limit Oracle's access to any production environments or shared development environments to the extent
necessary for Oracle to perform Services.
B. Assign and provide one (1) point of contact to request work from Oracle staff via Oracle point of contact.
6. Project Assumptions.
A. The parties acknowledge and agree that the performance of Services does not require or involve the
processing of personal data.
B. A formal request process will be established whereby You can request Services from Oracle as part of this
engagement; however, Oracle will have no obligation to perform such requested Services except pursuant
to the change control process in accordance with section B.5 of the ordering document.
C. A person day is defined as one (1) person working for up to eight (8) hours, which need not be continuous.
D. All Services will be performed remotely.
E. Anything not expressly identified in Section 1 above is not included in the scope of, or fees for, the
Services.
IN WITNESS WHEREOF, the parties below have executed this SOW as of the SOW Effective Date.
By:
Name:
By:
Name:
Title: Title:
Date: Date:
MEMORANDUM
MONROE COUNTY INFORMATION TECHNOLOGY
To: Purchasing
479
From: Alan MacEachern
Director of Information Technology
Date: Friday, January 1611, 2026
RE: Day 2 Services - Consulting - OPAL
Information Technology is continuing to assist Growth Management with continued
implementation, support and optimization of their Oracle Permitting and Licensing
(OPAL) software.
Oracle is the only certified OPAL consulting option to perform this work at this point
in time and DLT Solutions, LLC is our assigned value added reseller for all Oracle
sales (licensing, consulting, other services) and thus our sole source to pursue this
automation is using Oracle resources procured through DLT Solutions, LLC.
According to the Monroe County Purchasing Policy, Section 7.A.2.b:
"Where the procurement itself, due to the nature of the goods or services (i.e. in
order to obtain conformity to existing contracted goods or services, in order to avoid
the loss of warranty coverage, proprietary licensing, equipment capability, etc.),
dictates sole source acquisition, the Requesting Department shall provide written
justification as to the sole source nature of the procurement."
We would like to request the ability to move forward with a sole source purchase
utilizing DLT Solutions, LLC for services under this contract.
If you have any questions, please feel free to reach out to me,
ACU,v MaC�E",6rw
Alan MacEachern
IT Director
Monroe County BOCC Information Technology
102050 Overseas Highway, MM 102.5
Key Largo, FL 33037