HomeMy WebLinkAbout05/20/2026 Application GVS COURTq°
o: A Kevin Madok, CPA
-
�o ........ � Clerk of the Circuit Court& Comptroller Monroe County, Florida
�z cooN
DATE: May 26, 2026
TO: Julia Todd
911 Database Coordinator, MCSO
FROM: Liz Yongue, Deputy Clerk
SUBJECT: May 20, 2026 BOCC Meeting
The following item has been executed and added to our record:
K2 E-911 Grant Application for AT&T's Installation, Configuration and Engineering
of Call Handling Equipment to Next Gen Core Services
Should you have any questions please feel free to contact me at(305) 292-3550.
cc: County Attorney
Finance
File
KEY WEST MARATHON PLANTATION KEY
500 Whitehead Street 3117 Overseas Highway 88770 Overseas Highway
Key West, Florida 33040 Marathon, Florida 33050 Plantation Key, Florida 33070
isMounted.current=_=false;
APPLICATIONSTATE GPANT
Check here if this is part of a regional project.
County'11 Project Title
MONROE Configuration of Call Handling Equipment to NGCS
Amount Procurement Method '*
Requested 'I`
E)Single Source
$60253.53
Procurement Letter
Letter from County Procurement Department confirming that procurement was based on Section 287.057(3)(c),Florida Statutes.
Procurement Process Approval Letter.pdf (57 kb) Ou
Cost Analysis*
Cost Analysis showing the consideration of the allowability,necessity and reasonableness of all cost elements.
COST ANALYSIS FOR ATT&I NTRADO SOW(4) (19 kb)
Quote*
ATT SOW for Viper NGCS pdf (752 kb)
1. Chair, Board of County Commissioners
Street*
7280 Overseas Hwy
Line 2
City* County
Marathon Monroe County
Outside of Florida,choose"Other"
State* Zip Code
FLORIDA 33050
Room Attention
#2 Michelle Lincoln,Mayor
Coordinator
Street*
2945 Overseas Hwy
Line 2
City* County'
Marathon Monroe County
Outside of Florida,choose"Other"
State* Zip Code
FLORIDA 33050
Room Attention
N/A Laura White
3. Federal Tax ID Number
596000753
County4. information
A.Number of PSAPs B.Number of call-taking positions per PSAP
4 All call taking positions MA6, PK6,KW6,OR2
C.PSAP(s)in which grant funding will apply
4
5. Financial information
A)Current annual costs for 911 systems B)Current annual costs for maintenance
$466272.37 $175347.14
What are the current annual costs for your 911 system(circuits,customer records What are the current annual costs for maintenance of items included in 1?
hardware and software,etc.)not including maintenance?
C)Total amount of 911 fee revenue received D)Carry-forward funding retained
$524733.68 $0.00
Total amount of 911 fee revenue received in the preceding year. Total amount of county carry-forward funding retained in the preceding year.
E)Current carry-forward funding F)Two-year maximum calculated amount for applied carry-forward
$157420.10 funding.
Current total amount of county carry-forward funding. $314,840.21
2 times the amount calculated on your Form 6A,item 9,in rule 60FF1-5.006.
G)Minimum calculated amount for applied carry-forward funding H)Insert in Budget Report
$58461.31 $0.00
Minimum calculated amount for applied carry-forward funding calculation Insert in budget Report as'carry-forward funds applied',
(subtract the amount in E from the amount in F).
® Describe the existing
Describe your county's existing 911 system.Include specific information on existing system equipment upgrades and when the installation of this
equipment was completed.Please include information about any PSAP for which the grant funding is intended,to include the type of PSAP(s),
primary system,and number of position seats.
Monroe County cutover all 4 PSAP's in 2024 to an Intrado, Geo-Diverse Viper 7.0 call handling system.
System final acceptance was 4/8/2025. In April 2026, upgrade to SP4 was required and installed in order
to complete and enable transition to Next Gen Core Services with Motorola. We have 6 positions at
Marathon, Plantation Key and Key West, 2 positions at Ocean Reef. Marathon, Key West and Ocean Reef are
Primary PSAP'S. Plantation Key is Secondary.
The above text field for the existing system description is limited to 4,000 characters.To submit a longer description,you may upload a document
file.
Drag and drop a file here or click to browse.Maximum upload file size:200MB
Describe7. r
Describe the scope of work for the proposed project including any goal(s)and objectives.Include the tasks to be performed as part of the project.
Provide scope of work in quantifiable units of deliverables that shall be received and accepted.For each deliverable,specify the required minimum
level of service to be performed and the criteria for evaluating the successful completion of each deliverable.For any scope of work that includes
milestones,describe in detail what deliverables are expected to be provided in each milestone.
The ATT and Intrado Scope of Work for Installation, Configuration and Engineering work for transition
of 911 Viper Call Handling Equipment to Next Gen Core Services is a mandatory, necessary and critical
part of the Next Gen Core Services project we are currently working to complete. Midway thru the Next
Gen Core Services project, it was determined by ATT that in order to facilitate the transition to Next
Gen Core Services with Motorola, a quote was required to complete the work and to charge the county for
vw
this work in the amount of $60, 253.53.
The above text field for the scope of work description is limited to 4,000 characters.To submit a longer description,you may upload a document
file.
Drag and drop a file here or click to browse.Maximum upload file size:200MB
.justification r the proposedr j t
Provide detailed information on existing system components being replaced,including hardware,software,standalone equipment including UPS,
and any additional upgrades to the system.Document the condition of components with an expected lifespan less than one year.
This is the first Grant opportunity since AT&T determined that this AT&T and Intrado Installation, sw
Configuration and Engineering work was required to complete the Next Gen Core Services project. This
project has been delayed multiple times by Vendors ATT & Intrado. The ATT and Intrado Installation,
Configuration and Engineering work for transition of Viper Call Handling Equipment to Next Gen Core
Services Scope of Work is critical and a necessary part of the Next Gen Core Services project we are
currently working to complete. Midway thru the project, it was determined by ATT that in order to
facilitate the transition to Next Gen Core Services with Motorola, a quote was required to complete the
work and to charge the county for this work in the amount of $60, 253.53. After significant delays by
Vendors ATT & Intrado and multiple attempts by County to correct the errors contained in the SOW, the
SOW was finally siened in DPcPmhP.r 2025-
9.
justification of grant funding
Describe why your county will not be able to complete this project without this grant funding.
As a Medium County, this is the first Grant Opportunity since the AT&T and Intrado Installation,
Configuration and Engineering Scope of Work was signed. The significant amount of $60, 253.53 was an un-
anticipated, additional expense and because there was no advanced notice from vendor until we were well
within the project, that we would be required to pay that much, it was not budgeted for. Invoicing by
Vendor ATT is pending completion of project and has not yet been received. We do not have any Carry
Forward Funds to apply to this project and I believe that this does not qualify for the use of Carry
Forward Funds even if we did have them because it does not qualify as a capital project. Because of ATT
Vendor's delays, we are anticipating additional costs to be incurred and were not able to budget for them
as a result.
10. Project timeline
Describe the proposed project timeline.Include procurement and payment milestones and a target project completion date.
Project timeline has a Target Completion date is May 2026, barring any additional project delays.
Invoicing is pending completion of project.
The above text field for the project timeline description is limited to 4,000 characters.To submit a longer description,you may upload a document
file.
Drag and drop a file here or click to browse.Maximum upload file size:200MB
11. Single or sole source justification, if applicable
If applicable,sole source justification must meet the state procurement guidelines and chapter 287.057(3)(c),F.S.
This is sole source because this grant request is for additional engineering support needed to support
our existing Viper 7.0 Call Handling Equipment to transition to Next Gen Core Services as required by the
State and meets the state procurement guidelines within Chapter 287.057 (3)(c). Pursuant to grant
requirements, attached is a copy of the Procurement Process Approval letter.
12. Previousservice , if applicable
If applicable,include your previous service dates for any maintenance or support services.
There are no previous service dates.
13. Budget reports
Year 1 *
System:Hardware,Software,Equipment,&Labor(10)
1.Item* Unit Price($)* Quantity Total Amount
Professional Services Installation $3106.55 6 $18,639.30
Priority Subcategory
PRIORITY 3:Implement and maintain next generati.
2.Item* Unit Price($) Quantity Total Amount
Living Expenses per person per day $431.36 4 $1,725.44
Installation
Priority Subcategory
PRIORITY 3:Implement and maintain next generati...
3.Item* Unit Price($)* Quantity''' Total Amount
Travel Per Person-Installation $2588.80 1 $2,588.80
Priority Subcategory
PRIORITY 3:Implement and maintain next generati...
4.Item* Unit Price($)* Quantity* Total Amount
Remote Installation Support Service (Daily) - $2588.80 8 $20,710.40
Testing and Cut
Priority Subcategory
PRIORITY 3:Implement and maintain next generati...
1 S.Item* Unit Price($)* Quantity'*' Total Amount
Project Management Services - Marathon $823.24 1 $823.24
Priority Subcategory
PRIORITY 3:Implement and maintain next generati...
f 6.Item* Unit Price($)* Quantity* Total Amount
Project Management Services Key West $667.91 1 $667.91
Priority Subcategory
PRIORITY 3:Implement and maintain next generati...
lljV 7.Item* Unit Price($)* Quantity* Total Amount
Project Management Services - Ocean Reef $508.70 1 $508.70
Priority Subcategory
PRIORITY 3:Implement and maintain next generati...
0 8.Item* Unit Price($)°* Quantity* Total Amount
Project Management Services - Plantation Key $508.70 1 $508.70
Priority Subcategory
PRIORITY 3:Implement and maintain next generati...
40 9.Item* Unit Price($)* Quantity* Total Amount
AT&T Engineering Support-Whitelisting, $500.00 4 $2,000.00
firewall and router work.
Priority Subcategory
PRIORITY 3:Implement and maintain next generati...
01 10.Item* Unit Price($)* Quantity*' Total Amount
Living Expenses per person per day - $431.46 4 $1,725.84
Installation
Priority Subcategory
MONROE COUNTY 14983040342 Actions
grants Form
No Issues
�1—n—hl YudnuLy IVLd Pr,n,v..ra
CCS Training-Online Configuration of the $2588.80 4 $10,355.20
Viper
Priority Subcategory
PRIORITY 3:Implement and maintain next generati...
Service Subtotal $10,355.20
Year Budget Total $60,253.53
Overall Project Total $60,253.53
Carry Forward Funds Applied $0.00
Overall Project Total Less Carry forward Applied $60,253.53
14. Assurances
ACCEPTANCE OF TERMS AND CONDITIONS:The grantee accepts all grant terms and conditions.Grantee understands that grants are contingent
upon the availability of funds.
DISCLAIMER:The grantee certifies that the facts and information contained in this application and any attached documents are true and correct.A
violation of this requirement may result in revocation of the grant and return of all grant funds and interest accrued(if any),pursuant to the
Emergency Communications Board authority and any other remedy provided by law.
NOTIFICATION OF AWARDS:The grantee understands and accepts that the notice of award will be advertised on the Florida 911 website.
MAINTENANCE OF IMPROVEMENT AND EXPANSION:The grantee agrees that any improvement,expansion or other effect brought about in whole
or part by grant funds will be maintained.No substantial changes or departures from the original proposal shall be permitted unless the Board
gives prior written authorization.Any unauthorized change will necessitate the return of grant funds,and accrued interest(if any)to the Board.
The county certifies that all applicable county procurement rules/procedures has been met.
Failure to utilize grant funds as represented mayjeopardize eligibility to be considered for future funding.
(empty)
History 99
14.Authority
I.hereby affix ,
-•a responsibility'for.the�use of funds requested.. . ..
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SIGNATURE CHAIR,BOARD OF COUNTY COMMISSIONERS OR COUNTY MANAGER Date
Michelle. Lincoln
Printed Name
Mayor..
Position
Regional Signatures if Applicable(add additional lines if needed)
.,,‘,‘"41)' 4,
Attest: Kevin Madok;. Clerk
s� 1:, se
4
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By: s,
Deputy Clerk \.:.._ = ittL;
t,
MONROE COUNTY ATTORNEY'S OFFICE
Approved for form and legal sufficiency
F. Digitally signed by Robert:B.Shillinger,Jr.
Dokerf i in erJr
Date. 2026.05.2610:16:33 -04 00
Robert Shillinger,_Jr., County Attorney
......................
TO' Florida Emergency Communications board
FROM JiMan ralnin y- lack
Monroe County Sheriff's Office Finance Director
IDKIF .: ApH130, 2026
U J "I,,, 911 Procuremera purchase approval
IOW AT&Td Crntrado Installation, Configuration ation and Engineering Work for
Transition of Viper Equipment to Next tern Core Services Scope of Work
Pursuant to Section 2 7.,0 7(3)(c), Florida Statutes the procurement of the AT&T andIntrado
Installation, Configuration and Engineering Work far Transition of Viper Equipment to Next
Gen Care Services Scope of'Work; conforms to the procurement process as a Sole Source of the
Monroe County Sheriff's Offices requirements and Section 2 70057(3)(c), Florida Statutes.
I have attached $a, copy of the statute and marked the appropriate section that applies to this
purchase as evidence,
1, Jillian C"ra cy- lack, 1 Monroe County Sheriff's 0IFFice Finance Director, attest that the above
referenced purchase is are allowable expense under Florida Statute 287.057 (3)(c),
is lian Crafi� y® hack
Monroe County Sheriffs Office Finance Director
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,A ancfi! GlI-itrado I stalilation, W
Decernbi�.�.r 16, 2025
Mario Ruiz
954-806-2467
AT&T Public Safety Solutions
Jennifer Downs
601-826-8116
AT&T Public Safety Solutions
Monroe County slherflff's office,
S C o V1,
Introduction
This Scope of Work("SOW") is attached to the Addendum and made a part thereof upon
execution. The Parties to this Scope of Work ("SOW")are A'T&"r Enterprise, I.L.C. ("AT&T) and
Monroe County Sheri Office, Florida ("Customer"). Services and/or Equipment not
specifically provided for hereunder are outside the scope of this SOW., Change Contro�will be
processed by the Parties pursuant-to Change Control Process described fin this SOW.
Project Overview
Solution SUMmary
AT&T issues this Statement of Work(SOW)to install, configure and work with AT&T
Engineering and Intrado for the Motorola Next Generation Core Services (NGCS) and ESIlnet
project.AT&T and its supplier lintrado will work with the Sheriff to configure, test and install
any new equipment required on the Intrado VIPER 7 call handling system to interface with the
Motorola NGCS.
Scope of Services
All work has been quoted as Normal Business Hours ["INBH"),which refers to Services provided
8arnto Spun Monday through Friday local time,excluding AT&T Designated Holidays.Any work
required after Normal Business Hours ("aNBH% which would include Services provided after
5prn Monday through Friday local time and all.,.day Saturday and Sunday, excluding AT&T
Designated Holidays would incur additional costs and scheduling time. Services may be quoted
with both PCB H and aNBH to meet the project requirements upon mutually agreed upon
timelines. AT&T Designated Holidays are referenced in Appendix F.
The following are outside the scope of this Statement of Work and project scope®to include,
but not limited to:
Coordination and scheduling with Motorola 14GCS and Monroe County Sheriffs-for the
cutover(s) as it relates to the lintrado VIPER 7
Call handling hardware upgrades.
Call handling software upgrades.
Call handling Text to 9-1-1 service.
Internet Service for AT&T remote monitoring.
CAD professional services for Key West Police Department or other cost.
11 ogging Recorder professional services or other cost., Equature support services will be standing by
remotely
Page 2
AT&T
Monroe County Sheriff's Office
Dual entrance facility cost.
11,111, 0 11 e C1111",'
Estimated Start Date: 1/26/2026
Estimate End Date: 2/13/2026
Start and End dates may vary without any responsibility of AT&T caused by certain
circumstances which may include, but are riot limited to the following:
Customer has circuits that must be installed prior to or in conjunction with Equipment.
Delays caused by AM's suppliers and/or subcontractors or Customer suppliers and/or
subcontractors.
Customer air their provider of NGCS not UfflUng their obligations as outlined in the
Customer Responsibilities section of this SOW.
Fire confirmation of the Project schedule will occur once all lead tlmes for Equipment and
resources are secured. Custom er-req u ested expedited scheduling for the Project may incur
additional fees and charges.
Page 3
AM
k l rnroe County Sheii°it'f' Office
1 .a,,,, ,, ,. ... _._ _ w.. _... _...
"11N m Te Il gil��t;
AT&T will be responsible for executing the following ctivitiies. Activities not exlpressly
included in this SOW are outside the scope of this project and will be addressed as
Change Order to this SOW or as a new project.
Project Management
in support of the Services for this Project, AT&T shall assign a designated AT&T Project
Manager. 'The ATU Project Manager will be responsible for AT&T Customer P AIP
integration project planning.. Throughout the 1process of implementing the service® AT&T,
Project Management ent will collaborate with Irntrado and IMotor la to participate inon- olra
Customer er PSAP implementations meetings.
s.
'The AT&T Project Manager's responsibilities are as follows„
1. Oversee the integration of a PSAP or PSAPs onto the Motorola NGCS solution.
Will attend weekly customer project meetings s to include Imntrado'.s Project
Manager (Project kickoff, ongoing, etc.), from which weekly updated project
schedules will be provided to all parties.
. Work with Monroe County Sheriffs Office 911 C ordurnatorordesu nee to address
all project tasks for AT&T and Imntrado.
4. Schedule AT&T Technical Field Services installation of network equipment at PAPS.
. IHee p to coordinate and schedule testing for ATUTechrniciarnsk Engineering and
Ilrntrado Technicians with all stakeholders.
. Coordination and scheduling Motorola NGCS cutov r(s)as it relates to the lntrado VIPER '7.
7. Ensure AT&-rs CemnlLirnk database has been updated after each PSAP has been cutov r„
9 Ensure that the Viper'7 Service Pack 4,as well'as the requested plan-for installing r i Pack
has been submitted to the IMonroe County Sheriff s Officefor approval and signature by Sheriff
Rick a s y.
Solution Design
A Pre-planning and/or Call Plow Session will Ibe planned with the Customer and
Motorola (project personnel.
Page 4
MT
Installation Monroe COLHAY'Siberiff"s, Office
AT&T and Intrado will manage the following installation activities:
L Provide remote technical support for the AT&T on-site englineer and/or technician
and Intrado on-site or remote technician during the installation, cutover and
implementation testing.
2. AT&T and Intrado will provide CCS configuration,AT&T managed network device(s)
configuration.,on-site configuiration work, on-site and online support for testing and
cutover,
3. Gatheirfinal equipment configurations, ,serial numbers, drawing mark-ups, and
other "as built" records to forward to on-going support teams (9-1.A. ResOution
Center, Global Network Operations center, etc.)as they rela,te to the Mtrado VIPER..
AT&T will require network connectivity information from Monroe County Sheriff's
Office and/or its DE S supplier Motorola to ensure the Geol-ink database is up to
date,,
Test and Turin-up
Customer and Motorola will be the primary project managers for this cutover as it relates to
the network conversion to Motorola NGCS. AT&T will provide project management support
for coordination of intrado and AT&T technicians for testing and cutover(Test and Turin-Up)
by Motorola for each PSAP. Part of this Test and Turn-Up process will be meeting the
agreed upon PSAP acceptance criteria detailed fin this Scope of Work and mutually agreed
upon by all parties.
For AT&T to successfully implement the activities outlined within this SOW,the Customer is
responsible for providing the following to ensure the Project is coimpleted on time and
within financial limitations:
L Provide a Customer Project Manager and contact information."ms is the
Customers Single Point of Con-tact("SPOC") and shall act as the primary interface
for the AT&T Project Manager.This indWduall shall Ihave decision-making authority
regarding day-to-day management of the project. This individual shall also be
responsible for defining any additional Customer requirements, ensuring Site
readiness, and implementing any adds, changes or deletions in Equipment and/or
facilities for each Site prior to installation of the 1proposed solution, Customer will
promptly notify AT&T if it changes the designated SPOC.
2. Designate atechnical point of-cointact that has detailed knowledge of the Customer's
network as well as policies utilized,,
3. Ensure that AT&Ts request for information or documentation needed for this
project is delivered within the agreed timeframe,
Page!5
AMT
Mon rop County S Iheriff's Off i1ce
4. Provide input as necessary to AT&T for the development of the Motorola solution
specific forms,spreadsheets, or templates.AT&T will provide forms, spreadsheets,
or templates for Customer to fill out with requirements so that solution imay be
properly configured, if needed.
S. Provide authorized personnel on-site during Configuration,Test and Turn-up.
6. Keep ATU informed of any information or changes,which may affect AT&Ts
performance of services or require a change request in the scope.
'7. For each Site to be deployed, provide local site contact name,telephone number,
address,and email for both a primary and backup locall site contact. This is to
facilitate local scheduling issues and other site-specific details.These individuals are
accountable to provide any special Site access clearance, escort, safety training oir
information required. The local site contact shall interface with other
organizations as required.This information is to be provided to the AT&T Project
Manager-for each Site..
8. Provide the AT&T Project Manager a innininlLIM of ten (10) business days' notice
for scheduling Equipment configurations for AT&T Eri&eerft. Cancellation
or rescheduling with less than five(5) business days' notice may be subject to
AT&T's Reschedule/Cancellfatlion Charges.,
9. Provide a signature sign off(see Site Acceptance Form, Appendix A)as
concurrence of Site completion for each Site Where AT&T has !provided Services
under this SOW.
10. As specified for each Site, ensure that proper environmental conditions specified
by product manufacturer are in place. Thls includes but is not limited to adequate
power and grounding. AT&T shall not proceed with the Equipment Configuration
until Customer has made such modifications avid changes as required.
11. Assume responsibility for the condition and/or readiness of inside facility Cable
Plant or its ability to transport or sustain proper electrical and optical data signals as
required by the operational specification requirements for the IEqulpment. Verify
all necessary cabling, power, and grounding is delivered and installed prior to the
installation date.,
12. Update the configurations of-those devices and sites that are not identified in this
SOW that must communicate to the Equipment deployed as part of the Services
provided in this SOW.
13. Interface with Customer's network vendors during the installation arid testing to
make network changes required -to make -the data/voice network operational., For
example: order, install and -test all non-AT&T data and voice circuits prior -to the
installation date..
1.4. Provide rernote access to the Customer network via VPN.
Page 6
ATM
Monroe County Sheriff's Office
15. Assume sole responsibility for all existing data fines and/or file structures, their
storage, backup, and recoverability.
The Customer is required to provide a safe work environment and ensure that all Customer
Responsibilities have been met or will be completed by the agreed upon date. The
Customer imust The prepared and have appropriate staff designated to test and accept
service on mutually agreeable due dates,,
Site Preparation Delays
AT&T will negotiate a Project schedule with all parties to enable service completOn as close
to the Customer's desired date as possible, however, any changes to plans or any delays
associated with site preparation can have a corresponding impact to the service delivery
date.
Customer Site Not Ready
The Customer must have their site ready by the negotiated ready date to avoid any delays
in providing the requested serviced if dellays are anticipated, the Customer should contact
their AT&T Project Manager (PM)as soon as they are aware of the problem,to alIlow for
work forces to The re--scheduled.
Page 7
Amfir'
Monroe County 1i5heuiff's Off ice
"'J
Change Control Process
AT&T and Customer will manage all changes to this SOW through a written change
request process ("Change Control Process"). Either Party must submit change requests
to the SOW document in writing via form at Appendix B.,
The party requesting the change Must Submit a written request to the other party and
the receiving party shall issue a written response within 'five (5) business days of the
receipt of the request, including whether the receiving party accepts or rejects the
request and/or any changes to the Terms and Conditions, pricing, performance
schedule, or all,. Once agreed, both parties must execute the document.
Approval and Acceptance
AT&T shall present Site Acceptance Forum (Appendix )to Customer for signature ueupoirn
completion of the Service(s), by site or by Project as the Parties may agree., Customer shall
have five (5)business days from receipt of the Site Acceptance Form to execute it or notify
AT&T in writing of[its reasons for rejection ("Rejection"). In the event there is no response from
Customer within the five(5) business days,the Services shall be deemed Accepted. In the
event of a Dejection, AT&T shall address the issue(s)within tern (1 ) business days of receipt of
the Dejection notice and will thein resubmit the Site Acceptance Form per the above process,
"rime to address any quality of service or re work issue(s) may be extended by mutual consent
of the Parties;however minor discrepancies in lnstallUation or IlmpUernentation shall not serve to
delay Acceptance.
Acceptanceriteri
The Test Plan,-that will be provided by Motorola which shouuid be provided to AT&T and
lntrado,should (provide an overview of-testing and a list and description of test cases for the
implementation of the services. '.i'.'he objective for this test plain is to demonstrate the network
and call processing equipment readiness to receive 4-1 traffic using the Motorola service.
Test participants include PSAPs and AT&T, lntrado and Motorola.
Motorola will manage the testing process and coordinates all test callus documented in the"rest
Plan. The testing is scheduled in accordance with PSAP®s availability.The PSAP may be asked to
provide a resource to answer the test calls and to.proviide documentation (i.e., screen pirints
and recordings) for certain callus.AT&T will be on-site and lntrado will be remote.
rNil",
Monroe C tminty I irfiff' , Offlce
Customer:
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Laura White MCSO Director Emergency Comm. 305-407-4228 11white@keysso.net
Juke I'"bdd MCSO 91.1 Database Coordinator 305-2 9-6035 JTodd@keysso.net
ysso.mmet
Tim Guindlach 'FGRA911 Consultant 32.1.-304...31.53 tg undllachrra il.corn
AT&T.
/
Esther Martin Client Solmuf:ons Executive 305-5 2-9541 emrm63 8@att.corn
IM ario Ru.uiz Client Solutions E ecumtive 5544-806-2467 mr26'73 a-t-..c m
Dustin Alexander Regional Saps Director 214-991-0049 da a91,7 att,.comn
Jennifer Downs Application Saps Executive 3 601-826- 116 jd236u. @attmcoirn
Henry Ancheta 9-4-1 Service Executive 954- 06-1152 ha2216@att.com
Page 9
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Marime Counity Sheriff's Office
A
This SOW, including but not limited to the rates and charges® is based on the following
assumptions. If any of these assumptions are -found to be inaccurate or invalid,AMT shall
provide Customer with the changes to the scope,tasks, deliverables or terms and conditions of
this SOW via the Change Control Process described in this SOW.
All parties will cornply with all responsiblifitles identified in this document section
herein. IIn addition, Customer-takes full responsibility and liability for the accuracy of all
information supplied to AT&T by Customer and/or its repiresentabves upon which
A'T'&"r relies on in -the performance of this Agreement.
AIII changes or amendments to this SOW will be mutually agreed to in writing per the
Change Control Process and signed by the-authorized relpresentatives of both parties
upon final presentation, AT&T will not perform any out-of.-scope changes without prior
written authorization and approvall from the Customer's authorized contact..
Unless otherwise described within this SOW, no assumptions are made regarding
existing power backup systems. Customer should evaluate the impact a power,failure
may have on end-user abilities to place and receive phone calls® including access to
emergency services..
AT&T will not move or unrack any existing non-AT&T equipment for this Project unless
otherwise noted in this SOW.
The following services are not covered under this SOW:
Support or replacement of Equipment that is altered, modified, mishandled,
destroyed, or damaged by natural causes, or damaged due to a negligent or
willful act or omission by Customer or use by Customer other than as specified in
the applicable Al "r-supplied clocurnentation.
Services, software,or hardware required for software or hardware problem
resolution resulting from third party products or causes beyond AM's control.
Any upgrade not identified in this SOW but required to run new or updated
software IRe:(Project Management#8)
Some remediation not specifically provided as a component of AT&T's proposed
solution that are identified because of-the site surveys will be the responsibility of the
Customer and additional charges may apply.
The Customer will inform AT&T of any potential hazardous material location (asbestos,
lead paint,etc.).
Pape 3.0
Arm
Contract 1d: 5361668
Morlroe Couiiiity Shei off s O1fict:111
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911 Agency: Monroe County Sheriffs Office Quote Date:11./07/2025
Contact: Laura White Quote Expiration Date: 12/16/2025
Email: LWhite@keysso.net 911 Application Sales Executive: Jennifer Downs
Phone# 305-289-6035 911 Technical Sales Consultant: Brent Trease
Professional Services(per Day) Installation 2 13A I
I......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... ....................
Living Expense per Day�'�Ki Person-Installation 4 $43136 $1,725,44
.......................................................................-...............................................................- ....................................................................................................................................................................
I l'ravel Fee per Person-Installation 1 $2,588.80 $2,588.80
..........................................................................................................................................................................................................................................I...................................................................I.......................................................................................
P10294 RPMA.e.Installation Support Sendice(Day)-Testing and Git 2 $2,588,80 $5,U7.60
.............................................................................................................................................................................................................................................................................................................................................. ........................................................ ........................................................................................
F11.0087 CCS Training-Online(bnfigurition of the VIPER 1 $2,588,80 $2,588.80
.........................................................................--.-...........
950510 Project Managerrient Services 1 $823,24 $823,24
...................................................................................................... ... ........................................................................................................... _._....................__......................1:,;-.....,..... 6.6.1
AITPROSVCS XMT Engineering Suppoit whitelisting,firewall and router vvork 1 $5. $5.x).w
M RlfIRRM
p'jj'�1.-111 11
P10314 Professional Services(per[W) Installation 2 $3,106.55 $6,213,11
P10319 Living Exjlaense per Day per Person-Installadon 2 $431.46 $862.92
............................................................................................................................................................................................................................................................................................................................................-.............—.-I......................................................................................................—..
P10294 Remote Installation Support Service(Daily)-Testing and(!it 2 $2,5&S,80 $5,177,6C
................................................ ..................................................................................................................................................................................................................................................................................—
P.1.0087 CCS Training Online Configuration of the VIPER 1 $2,588.80 $2,588,80
................................................................................................................ .................................................................. .................--
950510 Project Managernent SenAres 1 $667.91 $667,91
.................................................................................................
ATTPROSKS A]&T Ei ginr:Pdng Suppe. whrb:tlisbnq,firewall and router m.)H< 1 1 $500,001 $500.001
P10314 Professil 6,55
............................................................I................................................................................. ....................... ...................
P10319 Living E5x 1.,46
........................................................................................................................................
P10294 Remote In, 7.60
........................—P10087 CCS Trainh 8.80
..............................................................................................................................................................................................................................................................................................................................................................................................
950510 Project Managernent Yj'kes 1 $508.70 $50830
............
-A ATM Engineering Support-white.lisbn(.:,firewall and roi.ter work,. 1 $ 00.00 $500M
--- ----------------
:Fl1-1-0 SVC-S------------
P1.0314 Professaial Services(per Day)-Iristallation 1 $3,106.55 $.3,106,55
............................................................-.................................................................
1110319 Living aperig,a per IDiyl)erDer5¢)ri Instolaton 1 031.46 $431.46
.....................................................................................................I................................................................................................. .................................................................................................................—
1110294 Rano:te.Installafiai SUPPYtS.er vice(Daih�)-testing and Cut 2 $2l588.80 $5,177,6
. 0
........................................................................................................................................................................................... .......................................................................................................................................................................
1:110087 CCS Training-Online Configuration of the VIPER $2,5U3.80 $2,588,80
............................................................— .......................................................................................................................-
EftEj ewes $K&M $508.70
95051.0...... ................... Project lllanaEge'%eril]S—,eE, :
............
pro!
'o '500.00
. ", g 5"p�OrE
A FTPR.OSVCS AT�T in t hitL 1 $500.00
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....................................................................... ..............
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otir e Cowity Sheiriiff" Office
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Monroe County Sheriff"s
Office:
PROJECT NAME;
Description o1¢ �lA 0, ��It�61! � 0 Vi6rul�l�"��VNiI{Yr l k H
"ar
...., ...., .
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...., .,. ...............................
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Customer Acceptance:
(Authorized Representative)
(Typed or Printed Name)
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(Title)
(Gate)
l r
ftmiroe Couiriity Sheiiffr:s office
it r S �e'
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01411111ge Reque%I Date of ltequest
XIXT Reqiiiestor: FIrnject Tracking
................
I itle. Chain l iuiuimiy
ririwt
Natiure of t��Itie 1110�'iange RequiesC
.......................
(Please list specific details explaining the Change):
To Im 4,.oR'nIIAeti?d Illry the Piroject It aiiiiagell":
Impact of Change on the Project(Projecttime,delivery date,pricing,work orders,etc.):
(Provide a description of the impact of the change(increase in duration,delay in start,cut-over date change,
added dependency,additional resources required change to design,change to baseline solution,other]
"gotes or Addffioiiidl inforiinatiarii.
'', "........... ......
Additionifl charges Foi chainges urequuerieid al�:upUcMDlio)
—CQ I I I"S""1"011"W"E l I I
Byo By:
QAuthoirizied Agent or Representadve'
Jennifer P Downs
Laura White (Typed or Printed Name)
Public Safety 911 Applications Account Manager
Director Emergency Communications (Title)
12/19/2025
(Date) (Date)
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Monroe County Sheriffs Office
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ArAT
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New Year's Day January
iMartin Luther King's Day January
PresWent's Day IF
Memorial Day Last Monday in IMay
independence Day JWY
Labor Day ist Monday in September
Thanksgiving Day 4th Thursday in Novernber
Day After Thanksgiving 4th Friday in November
Christmas Day December 25
Page 16
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L r c n o w I e n 1�1 ( L
This Scope of Work between AT&T and the Monroe County Sheriff s Office shall become
effective when signed by authorized representatives of both parties and provides detailed
information and considerations that must be taken into account for successful implementation
of the solution within the Customer's network.
Customer, by signing below, (i) indicates that the Scope of or has been read and the terms
outlined within have been accepted.
Monroe County Sheriff s Office, AT&T
113y�
-- ----------- By:..........jmn�.en'fj ow;-&'V........................................................................
Sheriff Rick Ramsay
QAuthofized Agent or IR:epresentatilve)
Jennifer P Downs
Sheriff Monroe County Florida Rick Ramsay (Typed or Printed Name)
911 Application Sales Specialist
Tide 12/19/2025
(Date) (Date)
NIONROE(;,��,QKTY �4iERlF'-"FI,9 OF-FICE
APPFIC)v D A O FORM.
'A'TF"CK J.,ICI cCULLAFj
GENERAI
DATE, C)
Pqp 1.7
AT&T