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HomeMy WebLinkAboutItem D14 COUNTY of MONROE BOARD OF COUNTY COMMISSIONERS Mayor Michelle Lincoln,District 2 The Florida Keys Mayor Pro Tern David Rice,District 4 y Craig Cates,District 1 James K. Scholl,District 3 � « Holly Merrill Raschein,District 5 Regular Meeting July 15, 2026 Agenda Item Number: D14 26-32324 BULK ITEM: Yes DEPARTMENT: Tourist Development Council TIME APPROXIMATE: N/A STAFF CONTACT: Ammie Machan AGENDA ITEM WORDING: Approval to update Section II of TDC Operations Manual to update the Media Buy policy and add policy for Webcam Usage for Monroe County Businesses. ITEM BACKGROUND: In an effort to share Webcam content, drive more visitors to our website and control webcam content sharing, use or sharing of TDC Webcam content will be offered to local businesses and organizations and is presented for approval as set forth in the attached policy. Effective June 1, 2026, the Media Buy Agency/Miles Partnership LLLP will assume media buying. This was previously handled by VFK staff in coordination with Advertising Agency of Record. The policy attached revises the prior policy and outlines the Media Buy Agency process. TDC approved at their meeting of June 25, 2026. PREVIOUS RELEVANT BOCC ACTION: The BOCC approves all changes to the TDC Operations Manual. INSURANCE REQUIRED: No CONTRACT/AGREEMENT CHANGES: STAFF RECOMMENDATION: Approval DOCUMENTATION: Webcam Usage Policy to be added to the TDC Operations Manual. Media Buy Policy to be revised in the TDC Operations Manual. FINANCIAL IMPACT: Effective Date: Expiration Date: Total Dollar Value of Contract: Total Cost to County: Current Year Portion: Budgeted: Source of Funds: CPI: Indirect Costs: Estimated Ongoing Costs Not Included in above dollar amounts: Revenue Producing: No If yes, amount: Grant: No County Match: No Approvalto update Section 11 of TDC Operations Manual to update the Media Buy policy policyand add for Webcam Usage for Monroe County Businesses. e Ir &Ke est Florl*dd Keys DATE: June 10, 2026 TO: Tourist Development Council Members FROM: Partnership & Technology Team RE: Consideration and Action re: Operations Manual Update: TDC Webcam Usage for Approved Monroe County Organizations • Webcams funded by the TDC are available on the Visit Florida Keys website for viewing by the public and to attract tourists to The Florida Keys & Key West. They can be viewed at no cost. • In an effort to share webcam content, drive more visitors to our website and control webcam content sharing, use or sharing of TDC webcam content will be offered to local business and organizations, and is presented for your approval. • Organizations based in Monroe County, Florida that would like to add TDC webcam streams to their company's website may email webeditor(c-D-fla- keys.com and request permission and URL links and/or webcam embed code. • Upon permission granted by Visit Florida Keys/TDC staff, organizations may either link to or embed up to two (2) TDC webcams on their organization's website subject to the following conditions: o The TDC webcam names (which intentionally don't reference for-profit business names) must remain unaltered and match exactly how the webcams are labeled/referenced on visitflorida keys.com o An additional reference is included under the webcam link/window that states: See More Florida Keys Webcams and links to https://visitfloridakeys.com/d iscover-the-keys/see-the-keys/webcams o Organizations shall not charge to view the webcam content Once approved by the TDC and added to the VFK Operations Manual, Visit Florida Keys will add the following to our webcam page(s) on the website: Webcams funded by the TDC are available for viewing by the public at no cost. Organizations based in Monroe County, Florida that would like to add up to two (2) TDC webcam streams to their company's website may email webeditor(&_fla- keys.com. FloriddKeys &Key st '.00 1/1i . YOU Alor , Key West Big Hne Key&The Lower erys VFK Media Payable Process for Paid Media for Monroe County TDC- Revised 6/1/26 Effective June 1, 2026, the Media Buy Agency/Miles Partnership LLLP/ will assume Media Buying. The Policy below outlines the Media Buy process by Media Buy Agency/Contractor Media Buy Insertion Orders And Payables Insertion Orders (10) serve as a contract between the Media Buy Agency and the media vendor. The following applies to 10 as applicable: • The Insertion Orders will include the not-to-exceed media budget amount. • The Media Buy Agency shall follow the approved Media Plan when placing media buys. Additional media buys may be added with approval of the TDC and BOCC. Media placement will not exceed total media budget over the date range. • The Impressions to be delivered in full will be included in the 10. • If Impressions are not applicable, IE events and video shoots, the invoice can be processed without the Summary Impression Statement. Each medium will require the following documents: • Print Media Payables: Invoice at flat rate by month of publication • Out of Home: Invoice at flat rate • Traditional Radio invoices: Include spot times, notarized invoice and script • Traditional Television invoices: Includes spot times and notarized invoice. • Podcast/ Streaming audio: includes notarized invoice, script and audio link • Streaming Video: Invoice monthly based on delivered impressions at Cost Per Thousand (CPM) against master insertion order that may have multiple months in order to achieve a better CPM based on volume. Video link • Digital Media Payables: Invoice monthly based on delivered impressions at Cost Per Thousand (CPM) against master insertion order that may have multiple months in order to achieve a better CPM based on volume. Screenshots of creative Media Buy Management The Media Buy Agency will include the following with the reimbursement packet: • Invoice Summary Invoice appended with the PO, Cost Center and Spend Category • Proof of Performance Monthly Report (where applicable) • Signed Insertion Order (10) Rolling monthly summary for spend and impressions delivered Proof of Payment vIISIIT'FLORIDA KEGS 1 White Street, Suite 1012 Key West, F o r-dl a 3 3 4 fla-keys.corn - 4 -305-296-1552 FloriddKeys &Key st .00 I/Ii . YOU Alor , Key West Big Hne Key&The Lower erys The Media Buy Agency will review the media invoice along with proof of performance prior to submitting it to the Visit Florida Keys Chief Marketing Officer for further review and verification prior to moving it to process with Clerk of Court and Comptroller. The Media Buy Agency will be reimbursed for all media buys, but only upon review and verification of supporting documentation verifying the media invoice & proof of payment and proof of performance by the Monroe County Clerk of Court and Comptroller. Bank fees are not a reimbursable expense. The Media Buy Agency will need to be set up as a new supplier: The following documentation will need to be submitted to VFK staff for vendor set-up: • W-9: Vendor Name W9 Year New Vendor Form: Vendor Name Vendor Form Notarized Electronic Payment: Vendor Name File Type Name The completed W-9 form and New Vendor Form along with the supplier's banking information will be uploaded into Workday as an attachment to create the Supplier. Media Stewardship & Payable Reimbursement Processing: The Media Buy Agency will review all media invoices along with proof of performance, proof of payment and submit it to the VFK Chief Marketing officer or designee for final review and approval. After Proof of Performance and Proof of Payment is reviewed and deemed complete, the Media Buy Agency will append the following on the face of the invoice for ease of processing reimbursement prior to submitting to VFK for final review and approval: Example: Purchase Order number Fund: 116 CC: 76065 PY SC: SC 00036 Each media invoice will be saved as a PDF with Proof of Performance and Proof of Payment attached ready for processing. "' IISIIT'FLIIIA KEYS 1 White Street, Suite 1012 Key West, Florida 3 3 4 2 fla-keys.corn 1 - 4 - 1 1 30151-296-1552 FloriddKeys &Key st '.00 1/1i . YOU Alor , Key West Big Hne Key&The Lower erys The following is an example of the file naming convention for the PDF: Worth it 3561 April 25 Vendor Name Invoice Number Month FY Purchase Order Fund: 116 Cost Center: 76065 Spend Category: 00036 An invoice summary sheet will be included with each batch of media payables on Monday of each week to VFK Team via Google Drive Folder assigned to VFK Media. Approved invoices with proof of performance and proof of payment will then be submitted from the VFK Chief Marketing officer or designee to the VFK accounting associates for processing by the Clerk's Office for payment. Purchase Orders to be set up by VFK staff When creating the Requisition for a Purchase Order for Media Buy reimbursement, the following will be included in the Internal Memo: Per Attachment A Scope of Work of the agreement with the BOCC, Media Buy Agency is responsible for assisting with and placing media buys. These purchases are exempt from price quotes and/or competitive solicitations per the attached policy. VFK staff will verify the amounts, Cost Center (CC) and spend category match. Only these two documents need to be attached: • Executed Media Buy agreement with Media Buy Agency • Page from TDC Purchasing Policy on Media Buys VFK accounting associates will create one purchase order per line of product. The purchase order will include the media spend per product (ex: Afar / brand awareness/generic). Advertiser: Visit Florida Keys & Key West Products: VFK: Brand Awareness VFK: Key West VFK: Islamorada vIISIIT'FLO I A KEGS 1 White Street, Suite 1012 Key West, Florida 3 3 4 3 fla-keys.corn - 4 -305-296-1552 FloriddKeys &Key st .00 1/1i . YOU Alo VFK: Marathon Key West Big Hne Key&The Lower erys VFK: Key Largo VFK: Lower Keys VFK: Fishing VFK: Diving / Eco-Tourism VFK: Cultural Changes to Purchase Order(s) or issuance of New Purchase Order(s): In order to be good stewards of the advertising expenditure and have an effective return on ad spend, change orders to purchase orders (PO) will be used as necessary. Change order or issuance of a new PO will be utilized when appropriate to allow the VFK marketing team the ability to shift spending within Product categories when necessary. Compensation Monitoring: In accordance with the Media Buy Agency Agreement, compensation rates will be based on the projected total budget for each annual FY Media Plan. If the actual payments for media buys for any particular FY Media Plan are less than that year's total budget, the compensation rate shall be adjusted according to the tiers listed in the agreement.Any adjustments to compensation rate shall occur upon reduction of media buy payments. The compensation percentage fee tiers listed in the agreement apply over the term of the agreement, and as extended. Miles will invoice a flat fee of at the rates listed in the agreement per month for managing all media programming items outlined in this statement of work. For the remaining FY 2026, it is anticipated that the rates of 7% will be the compensation percentage fee under Tier 2: $5,000,001 — $15,000,000 of media buy payments at 7%. For future FY it is anticipated that the compensation rate will be 6% under Tier 1: Above $15,000,000 of media buy payments at 6%. The VFK Comptroller will monitor the compensation percentage fee in coordination with the Media Buy Agency based upon the execution of the approved Media Plan to ensure that the correct compensation percentage fee is invoiced. If the media buy is less than anticipated, the compensation percentage fee will be reviewed and adjusted as needed at the end of the fiscal year. VISITFLORIDA KEYS 1 White Street, Suite 1012 Key West, F o r-dl a 3 3 4 4 fla-keys.corn - 4 -305-296-1552